Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

• Passionate about its people
• Focused on delivering the very best tech to our customers
• Offering the flexibility to work how and where you are most successful
• Obsessed with our customer’s success
• The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
• Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
• Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

As a NetSuite Systems Analyst, you will be assisting the senior finance analyst for the implementation, support and maintenance of Impact’s Finance stack, of which NetSuite and PBCS are key platforms.

This role forms part of a growing global Business Applications Team who are responsible for partnering with business teams to ensure Impact has a suite of carefully selected, fit for purpose, well managed, tightly governed and well adopted technology platforms and tools that work together to drive internal productivity.

You will be assisting with the functions relating to implementation and support of the finance technology platforms.

What You'll Do:

• NetSuite ERP administration, user support and training. This includes security, upgrades and enhancements.
• Provide level 1 and 2 support of NetSuite while managing the Jira support board.
• Work with business stakeholders to translate and document business requirements into well‐architected solutions that best leverage the NetSuite platform alongside other business platforms.
• Assist in managing implementation partners and  partners of record.
• Model and design innovative, well‐architected solutions that best leverage our internal core platforms and the integrations of these platforms e.g. Salesforce and PBCS.
• Design, configure/develop, test, document and maintain out of the box and / or custom solutions, integrations, and data migration elements of a NetSuite ERP implementation and 3rd party plug-ins to NetSuite.
• Produce project artifacts such as user flows, logical models and technical solutions documents.
• Develop and execute test plans to ensure quality delivery.
• Creation of business training material within the finance ecosystem.
• Facilitate adoption of NetSuite functionality across various departments.
• Ability to create insightful reports and dashboards that aid business processes and users.
• Keep abreast of all new product and technical capabilities during new product releases and acquisitions of the various platforms.
• Ability to provide estimates and work breakdown structures for assigned tasks.
• Ability to follow best practice guidelines.
• Provide technical guidance and support to junior system analysts.

What You Have:

• 5+ years of experience in implementation: gathering requirements, testing, documentation and support of solutions.
• Previous systems integration experience will be advantageous.
• Technology qualification such as Computer Science or Information systems degree will be advantageous.
• Experience with PBCS and Salesforce Platforms would be advantageous.
• Familiarity with agile software delivery methodologies and tools e.g. Scrum and Jira.
• Excellent written and oral communications skills.
• Highly analytical with excellent attention to detail.
• Self-motivated.
• Collaborative team player.
• Flexible and adaptable.
• Logical and organized worker.
• Excellent time management skills.
• Collaborative team player who is willing to support multiple business processes.
• Ability to work independently and think creatively.
• Intellectual curiosity and a desire to be challenged.
• Experience working with and administrating NetSuite ERP.
• Good understanding of accounting principles.

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks:

• Casual work environment, including working from home
• Flexible work hours
• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
•  Paternity/maternity leave
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements

Impact is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-CT1

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

• Passionate about its people
• Focused on delivering the very best tech to our customers
• Offering the flexibility to work how and where you are most successful
• Obsessed with our customer’s success
• The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
• Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
• Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

This role forms part of a growing global Business Applications Team who are responsible for partnering with business teams such as Revenue Operations to ensure Impact has a suite of carefully selected, fit for purpose, well managed, tightly governed and well adopted technology platforms and tools that work together to drive internal productivity.  

As a Systems Analyst, you will form part of the team responsible for driving the design, implementation, support and maintenance of Impact’s Sales Technology stack , of which Salesforce is the key platform. You will ensure the tech stack is supported,  delivering value, continuously evolving to meet business needs and well integrated to provide a seamless user experience.

What you'll do:

• Work with business teams and Business Analysts to elicit,  translate and document business requirements
• Model and design well‐architected solutions that best leverage our internal core platforms. 
• Configure and implement solutions: out of the box configuration and data migrations
• Produce project artifacts such as user flows, logical models and technical solutions documents
• Develop and execute test plans to ensure quality delivery
• Ability to provide estimates and work breakdown structures for assigned tasks
• Keep abreast of all new product and technical capabilities during new product releases and acquisitions of the various platforms
• Ability to follow best practice guidelines
• Provide 2nd and 3rd line support of existing applications
• Ability to create insightful reports and dashboards that aid business processes and users
• Develop and execute training programs for new or adapted functionality in partnership with the Sales Enablement Team.
• Develop testing programs for new functionality

What You Have:

• 7+ years of progressively responsible experience in a Business Systems role, providing hands-on recommendations for process and systems improvement, while undertaking various configuration projects
• Proven ability in understanding core business functions and challenges as well as being able to ask the right questions to get drive the correct requirements 
• 5+ years of Salesforce Sales/Service Cloud  experience
• 2+ years Salesforce CPQ experience is a great advantage
• Proven ability to configure and optimize integrated business processes across systems
• Previous systems integration experience
• Background with RDBMS technologies and modeling techniques
• 5+ years of experience in software development lifecycle: gathering requirements, designing solutions, testing, documentation, implementation, and support of solutions.
• Ability to perform automated testing and write unit tests
• 1+ years experience using agile software delivery methodologies and tools such as Scrum, Jira or Agile Accelerator
• Active Salesforce certifications or ability to achieve relevant certifications 
• Technology qualification such as Computer Science or Informations systems degree 
• Knowledge of apex and visualforce an advantage
• Ability and willingness to run agile ceremonies when necessary
• Experience in scoping,planning and managing small projects
• Experience in working with stakeholders to prioritize work

What Key Attributes You Need

• Excellent written and oral communications skills
• Highly analytical
• Self-motivated

• Ability to articulate process changes and improvements up and down the organization
• Collaborative team player 
• Ability to work on tasks independently
• Able think creatively
• Willingness to support multiple business processes
• Intellectual curiosity and a desire to be challenged
• Flexible and adaptable
• Confidence

Benefits/Perks:

• Responsible PTO policy
  • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
  • Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
  • Group schemes with Discovery & Bonitas for medical aid
  • Group scheme with Momentum for provident fund
• Restricted Stock Unit
• Internet Allowance
• Flexible work hours
• Casual work environment

Impact is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-NK1

Our Company:

At Impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you.

Impact.com is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact.com has grown to over 1000 employees and ten offices across the United States, Europe, Africa, and Asia.

Why this role is exciting:

The Incentive Compensation Manager is a key member of the Finance Operations team and is responsible for ensuring that sales incentive compensation plans help drive activities which directly contribute to the achievement of company financial and operational objectives. The Sale Incentive Compensation team combines cross functional alignment with Revenue Operations,  attention to detail and adherence to both the payroll and corporate accounting calendars in ensuring complete, accurate and timely payouts to plan participants. Reporting to the Director of Financial Operations, the person in this role proactively identifies risks and opportunities while developing recommendations based on in-depth analysis of results.

The Incentive Compensation Manager plans, develops and implements new and revised compensation programs, policies and procedures to align with the company's objectives and competitive practices. This position is also responsible for ensuring that company compensation programs are consistently administered in compliance with internal policies and government regulations. As exceptions or suggested modifications are proposed by various stakeholders, this person will document the issues and bring them to the incentive compensation committee for resolution and communicate the resolution as needed. This exciting opportunity provides global responsibility as well as excellent visibility at the executive level.

Responsibilities:

• Manages the development, implementation and administration of global sales incentive compensation programs
• Builds and maintain incentive compensation plan documents for distribution
• Owns the global commission process including review of attainment metrics, ensuring and documenting proper approvals, statement creation and payroll submissions
• Serve as a key member of the cross-functional Incentive Compensation Committee whereas the annual creation of the incentive compensation plans and quota assignment is determined.  Additionally, feedback is solicited from Revenue Operations, HR, Finance, Sales, and Country leadership about plans, quotas, amendments, and exceptions throughout the year.
• Monitors the effectiveness of existing compensation practices and recommends changes that are cost-effective and consistent with compensation trends and corporate objectives while driving increases in sales efficiency and sales performance.
• Designs creative solutions to specific compensation-related programs and incentive plans.
• Develops techniques for compiling, preparing and presenting data
• Own the SPIFF creation, measurement, and payout process
• Design processes, tools and reporting to help analyze results, efficiently scale the business and ensure the complete, accurate and timely payment of commissions
• Function as a subject matter expert on all incentive compensation plans
• Partner with Sales, Leadership, and Revenue Operations to resolve commission related inquiries and exception handling
• Develop a reporting cadence to measure and analyze the efficacy of compensation plan components while also creating executive level presentations to illustrate results, trends, KPI’s, and key findings on a monthly basis.
• Identify plan risks and opportunities based on analysis of results
• Partner with Sales, Revenue Operations and FP&A to help forecast commission payout and expense, monthly accruals and respond to audit requests
• Assess effectiveness of software, suggesting modifications to improve efficiency and functionality, oversee the implementation  and QA of any changes
• Actively mentor and coach team members on compensation plan administration and analytics to ensure backup coverage and career growth

Does this sound like you?:

• Bachelor’s degree in a quantitative discipline
• 10+ years of related compensation experience
• 5+ years of management experience
• Experience with a high growth company, preferably SaaS
• Prior experience with commission automation platforms
• Prior experience with a CRM platform, preferably Salesforce
• High attention to detail
• Strong analytical skills
• Strong written and oral communication skills
• Comfortable communicating with all levels of the organization
• Strong customer service orientation
• Collaborative relationship builder
• Creative and flexible problem solve

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks:

• Casual work environment, including working from home
• Flexible work hours
• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• 6 month paternity/maternity leave
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

LI-RL1

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

• Passionate about its people
• Focused on delivering the very best tech to our customers
• Offering the flexibility to work how and where you are most successful
• Obsessed with our customer’s success
• The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
• Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
• Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

Are you obsessed with getting great results? Our ideal candidate is an experienced strategic professional with demonstrable refined technical, analytical, and organizational skills, with experience in email strategy, analytics, production, automation, testing, deliverability, and implementation of email marketing platforms such as Marketo, iPost and SendGrid. You should be detail-oriented and able to work proficiently under pressure.  In order to coach a team of executors, this Email pro must deeply understand email marketing best practices, privacy, anti-spam laws, and technical knowledge related to mail servers, email authentication, filtering technology, and coding.

What You'll Do:

Key focus areas include marketplace membership and engagement, customer retention, and system-generated notifications within the platform. You will be tasked with working with team members from different departments to help establish processes and develop best practices and communication strategies primarily for the creator/partner/publisher side of impact.com’s business and brand partnerships. 

More specifically, you’ll get to: 

• Become deeply familiar with impact.com’s product offering and leverage that knowledge to influence customer behavior that drives growth via our communication strategy. Align cross-channel initiatives with marketing, content, design, product, support, engineering, and leadership.
• Own evergreen, lifecycle & trigger-based email strategy including permissions management, and processes to manage frequency, scheduling, and translation for global communications. 
• Manage email specialists & analysts to ensure the execution of global email communications.
• Set goals and be held accountable to metrics for optimization of our email campaigns, improve open rates, deliverability, click rates, and conversion rates, and achieve specific business goals.
• Ensure prompt troubleshooting and solutions to deliverability issues as they arise.
• Work with data science and product to proliferate and optimize personalized recommendations in email.
• Establish an A/B test roadmap to continually optimize and hone communications and establish best practices. What worked in the past may not be the best in the future — attention to detail, observation, and discovery will be key in this role. 
• Ensure marketing messages are conveyed clearly and delivered properly to prospects.
• Conduct monthly, quarterly, and annual analyses and planning for the email marketing function. 

What You Have:

• 5-7+ years of proven email and/or marketing-related work experience in a B2B environment. 
• 2+ years people management experience
• Verifiable experience with Google Suite (docs, sheets, slides, data studio) Confluence, Slack, and WordPress.
• Basic HTML, SQL, email coding skills. 
• Expertise in marketing automation technology.
• Deep understanding of Anti-Spam best practices and legislation.
• Outstanding written English skills.
• API experience is a plus.
• Proactive, professional, and detail-oriented.
• Time management and organizational expert.
• Bachelor's degree in Marketing, or relevant field.

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks:

• Casual work environment, including working from home
• Flexible work hours
• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• 6 month paternity/maternity leave
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements

Impact is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-NK1

Our Company

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

• Passionate about its people
• Focused on delivering the very best tech to our customers
• Offering the flexibility to work how and where you are most successful
• Obsessed with our customer’s success
• The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
• Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
• Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact

Impact.com is on the search for a Product Enablement Specialist to join our team and help improve our platform’s guided in-app experience. 

The Product Enablement Specialist will be responsible for assisting with the creation of product tours, analyzing user behavior, troubleshooting in-app guide drop-off, and running routine reporting and analyzing performance to present learnings to the team and to recommend in-app guidance improvements.

We are looking for someone who loves to dive deep into data, enjoys problem solving, is extremely organized and detail-oriented. If you are passionate about improving the user experience and are excited about the opportunity to work with a talented team of technical writers, product managers, UX/UI designers, and engineers, we encourage you to apply for this position.

This position reports into Associate Manager, Product Enablement.

What You’ll Do

• Collaborate with the technical writers, product managers, UX/UI design team, and engineers to identify user needs and where in-app guides would be effective
• Assist with designing, developing and maintaining in-app guides for all audiences across the impact.com platform.
• Continuously improve in-app guidance solutions by analyzing user behavior and feedback, and by experimenting with new approaches and solutions.
• Conduct guide audits to ensure consistency and relevance across hundreds of in-app guides and communications.
• Run daily, weekly, monthly, and quarterly reports to measure in-app guidance performance
• Develop and implement in-app guidance solutions that are visually appealing and are consistent with the overall product experience and that align with our product and business goals.
• Work closely with the product team to ensure that in-app guidance is up-to-date with the latest product features and updates.
• Communicate results and insights to the product team and other stakeholders to inform in-app guidance decision-making

What You Have

• Bachelor’s degree
• Strong analytical skills with the ability to use data to inform decision and measure effectiveness of in-app guidance solutions
• Excellent with Google Excel
• Experience with A/B testing and other user research methods.
• Familiar with web analytics tools such as Pendo
• Experience with Jira and Confluence
• Excellent communication skills and ability to collaborate with cross-functional teams.
• Strong problem-solving skills and ability to think creatively to develop effective solutions.
• Passion for user experience and a user-centered design approach.
• Customer service experience in training and enablement
• Experience with designing concise in-app guidance that is easy to follow and visually appealing
• Moderate technical skills and familiar with CSS and HTML

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks:

• Casual work environment, including working from home
• Flexible work hours
• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
•  Paternity/maternity leave
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-CT1

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

• Passionate about its people
• Focused on delivering the very best tech to our customers
• Offering the flexibility to work how and where you are most successful
• Obsessed with our customer’s success
• The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
• Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
• Obsessed with making a difference in business and to the wider community  

impact.com is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The impact.com Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, impact.com has grown to over 1000 employees and more than ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your role at impact.com:

At impact.com, we are on a mission to educate publishers, advertisers, and agencies on how to mutually benefit from partnership opportunities. We enable industry professionals to excel in their roles through our Partnerships Experience Academy (PXA).

As a copywriter intern at Partnerships Experience Academy (PXA), impact.com’s academy, your focus will be on creating and editing content both within our courses and for marketing purposes, as well as data entry and other tasks as needed. Your writing will be instrumental in shaping our students' learning experiences and driving engagement with our academy.

This paid internship is 3 months with the potential option to extend at the end of the period.

What you have:

• Previous writing and/or editing experience outside of your academic environment, such as blogging, scripting, content writing, transcription, creative writing, web copy writing, etc.
• Proven ability to write clear, engaging, and error-free copy and adapt writing style to different purposes and audiences.
• Strong aptitude for graphic design and other forms of visual communication.
• A deep desire to learn and grow as a writer, staying receptive to and continuously applying feedback and actively seeking opportunities for self-improvement.
• A genuine interest in the world and people, curiosity about various topics and industries, and a knack for spotting connections and generating ideas and insights.
• The ability to extrapolate from existing content in order to edit accurately and create fresh, effective copy is integral to the role.
• Complete the PXA Affiliate & Partnerships Industry Fundamentals Certification

Preferred:

• Currently enrolled in or recently graduated from a relevant degree program in English or English Literature, Creative Writing, Linguistics, Anthropology or Sociology, Communications or Media Studies, or a related field.
• Familiarity with SEO and digital marketing.
• A portfolio of writing projects.

What you'll do:

• Edit course-related content and video storyboard language to be clear, concise, and engaging, strictly adhering to PXA’s voice and Corporate Identity guide and principles of learning design.
• Write persuasive marketing copy for various platforms, including emails and social media, that is accurate to the subject matter.
• Proofread to ensure that all written materials are error-free, maintaining high standards of grammar, spelling, and punctuation.
• Work within our LMS (Learning Management System), Intellum, and our internal customer information tool, Operator, to support PXA team members in completing weekly New User Reports to maintain data quality.
• Other duties as assigned by the Company.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Please note that this is a Hybrid role and the successful candidate will be required to be in office a minimum of two days a week.

Benefits/Perks for permanent employees:

• Casual work environment, including working from home
• Flexible work hours
• Unlimited Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• 6 month primary caregiver leave
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements

Impact is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-CP1

Our Company:

At impact.com, our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting-edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you.

impact.com is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and ten offices across the United States, Europe, Africa, and Asia.

Why this role is exciting:

As a Customer Success Manager, you will be an incredible product expert! This involves utilizing our software suite to build stronger & more successful marketing campaigns. You will serve as the primary point of contact for clients, providing proactive support, resolving issues, and driving adoption and utilization of our products. This role requires a combination of excellent communication skills, technical expertise, and a deep understanding of customer needs in order to drive customer retention, expansion, and overall success. Portraying good business sense, a solid understanding of the digital ecosystem and being a critical thinker will have you shining and growing every day at Impact!

Does this sound like you?

• 2-3 years customer service experience
• Bachelor's Degree (Business, Marketing or related field a plus)
• Proven experience in customer success, account management, or a related client-facing role
• Strong understanding of the digital marketing ecosystem
• Results-oriented mindset with a focus on customer satisfaction and success
• Detail-oriented and able to efficiently prioritize tasks
• Be a critical thinker and an inventive problem-solver
• Strong interpersonal and communication skills
• Enthusiastic teammate
• Great conflict resolution skills
• Excellent time management skills
• Technical aptitude and ability to understand complex software solutions
• Ability to build and maintain effective relationships with clients
• Self-motivated and able to work independently, while also collaborating effectively with internal teams
• Familiarity with the affiliate marketing industry or performance marketing is a plus

Responsibilities:

• Build and foster strong relationships with key stakeholders and decision-makers at client organizations
• Understand clients' goals and objectives to drive strategic growth, and provide guidance on how our platform and services can support their needs
• Conduct regular check-ins and business reviews to assess client satisfaction, proactively identify areas for improvement, and recommend appropriate solutions
• Become an expert on the Impact.com platform, staying up to date with new features, functionality, and industry trends
• Drive product adoption and usage among clients, ensuring they fully leverage the capabilities of our platform
• Monitor client health metrics, track usage patterns, and proactively address any potential risks to customer retention
• Advocate for customers' needs and requirements, working with cross-functional teams to deliver exceptional customer experiences

Salary range: $70,000-$80,000 + Variable Commission Plan (Additional $17,500.00 - $20,000.00 on top of base) additionally eligible to receive generous Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.
• Catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-Hybrid-NewYork,NewYork

#LI-Hybrid-Seattle

#LI-Hybrid-SantaBarbara

岗位职责：

• 为我们的客户和合作伙伴提供产品支持。帮助客户充分地使用平台，保证客户的满意度
• 快速理解，诊断，故障排除，确定解决方案. 通过在线聊天和工单系统及时有效地回答客户疑问，解决客户系统问题。
• 参与并定制线上问题处理流程，帮助团队知识库的建设；
• 成为我们的平台专家，识别常见的客户挑战，与跨部门合作解决客户需求和改进产品

岗位要求：

• 本科或以上学历；
• 在以下领域有2-4年以上工作经验者优先:
  客户技术支持，SaaS企业，市场营销, 联盟/合作伙伴营销，服务质量管理
• 熟练的英语口语，写作能力（日常与团队和客户沟通时需要用英语）
• 有较强的问题分析排查能力，有追根溯源的好奇心
• 表达能力强，谈吐清楚，能够理解和解释复杂的技术概念
• 有条理，善于时间管理, 注重细节
• 责任心强，工作积极主动； 具有团队合作精神，适应能力强，有一定的抗压能力
• 熟练使用Google suite/Word/Excel/PPT/Confluence等软件
• 熟悉以下概念者优先：API, FTP, JavaScript, HTML/CSS, Affiliate Marketing
• 能够接受双休日，节假日调休

Perks: 

• 充分的带薪假期， 我们倡导工作与生活的平衡
• 培训学习机会
• 优质私人医疗保险
• 网络补贴
• 健身补贴
• 健康融洽的工作环境和团队

What You'll Do:

• Provide enterprise-level Product Support to our customers and partners, covering chat and ticketing. Empower our customers to get the most out of our platform and grow their businesses.
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are done in a timely manner.
• Contribute to internal and external knowledge base support documentation to drive best practices.  
• Diagnosing, troubleshooting, and identifying solutions to resolve customer and system issues promptly and efficiently.
• Become our platform expert, identify common customer challenges, work with cross-department on customer needs and product suggestions

About You: 

• Bachelor's degree or higher
• Experience (2-4+ years) in one or more of these areas is preferable:
  • Customer Technical Support
  • Working in a SaaS business
  • Digital Marketing industry
  • Service Quality Management
• Fluent in both English and Chinese (spoken and written)
• Excellent communicator with strong interpersonal skills, and the ability to understand and explain complex technical concepts to your audience 
• Organized, excellent at time management  
• Team player with great adaptability 
• Customer Focus, Commercial Drive, Service-oriented mindset
• Strong sense of responsibility, motivated self-starter 
• Curiosity to identify, research, and solve problems
• Great multitasker, ability to work independently 
• Proficiency in Word/Excel/PPT and other software. Strong document editing ability
• Familiarity with concepts like APIs, FTPs, HTML/CSS, and affiliate marketing (preferred)
• Open to working weekend and holiday shifts 

Benefits/Perks:

• Unlimited PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development - learning the advanced partnership automation products
• Flexible work hours
• Private Health Insurance
• Internet Allowance
• Casual work environment

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

• Passionate about its people
• Focused on delivering the very best tech to our customers
• Offering the flexibility to work how and where you are most successful
• Obsessed with our customer’s success
• The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
• Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
• Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

As a mid-level Android Developer at Impact.com, you will play a crucial role in the design, development, and maintenance of our Android application. You will work closely with cross-functional teams, our product manager, designer, and fellow developers to create a high-quality, user-friendly apps that meet the needs of our customers.

What You'll Do:

• Collaborate with our tech lead, product manager and designer to understand project requirements and translate them into technical specifications.
• Design, develop, test, and maintain our Android application so that it adheres to best practices and deliver an exceptional user experience.
• Write clean, efficient, and maintainable code, following coding standards and guidelines.
• Participate in code reviews to ensure code quality and share knowledge with the development team.
• Debug and resolve issues and bugs identified by QA and end-users, providing timely solutions.
• Stay up-to-date with the latest Android development trends, tools, and technologies, and actively incorporate them into projects.
• Optimize application performance and ensure responsiveness across various devices and Android versions.
• Collaborate with backend developers to integrate APIs and ensure seamless data flow.

What You Have:

• Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent work experience).
• 3+ years of professional experience in Android app development.
• Proficiency in Kotlin programming.
• Strong knowledge of Android SDK, Android Studio, and related development tools.
• Experience with RESTful APIs, third-party libraries, and web services integration.
• Familiarity with responsive UI/UX principles.
• Knowledge of version control systems (e.g., Git).
• Excellent problem-solving and debugging skills.
• Strong communication and collaboration skills.
• Ability to work independently and in a team-oriented environment.

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks:

• Casual work environment, including working from home
• Flexible work hours
• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
•  Paternity/maternity leave
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements

Impact is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-CT1

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

• Passionate about its people
• Focused on delivering the very best tech to our customers
• Offering the flexibility to work how and where you are most successful
• Obsessed with our customer’s success
• The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
• Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
• Obsessed with making a difference in business and to the wider community  

impact.com is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The impact.com Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, impact.com has grown to over 1000 employees and more than ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your role at impact.com:

As an Associate BI Engineer, your focus will be on delivering small tasks for the squad, testing end to end, assisting QA with Staging environments and fixing broken builds.

This role assumes that you have an understanding of all aspects of a language and are able to apply previous solutions to new problems independently.

You should have practical experience in common design patterns, using unit tests for new code, and adding missing unit tests to legacy code with practical exposure to CI, and integration tests. You will also have practical exposure to at least 1 cloud platform where you should be confident using the console and building basic apps in the cloud.

At this level, you are expected to be confident in reusing existing frameworks and work independently when completing tasks that you have been exposed to before.

Another aspect of the role will be assisting the BI team with continuous improvement and quality

management, performing data quality assurance and exposing potential 'noisy' areas within the company from a workflow perspective.

During sprint planning and design sessions, you should feel comfortable asking "why" to understand the business reason behind your tasks.

You will also help with environment setup and onboarding of new members.

What you'll do:

• Develop, test and maintain SQL-Based Reporting Features for the Platform
• Perform meaningful testings for the features built
• Collaborate with a distributed team to fulfill the department's quarterly objectives
• Develop code both independently and while pair programming
• Write and maintain design, user and test documentation
• Learn the Impact Reporting Tools
• Learn the Impact Databases (which data is where, and how to find out how)
• Learn best practices for creating well-performing SQL within the Impact data platform
• Perform triage activities through verification and fixing of bugs
• Build customer-facing code with oversight
• Support software testing and quality assurance processes to ensure high-quality deliverables
• Assist with quality management and continuous improvement efforts within the company.

What you have:

• 1+ years of professional experience
• Must have strong analytical and problem solving skills
• BSc in Computer Science, Engineering or related field, MS Degree Preferred
• Initiative
• Adaptability
• Personal Development
• Must be a fast learner and have a positive can do attitude
• Desire to work with Big Data and surrounding Technologies
• Good knowledge of quality management and continuous improvement

Nice to have:

• PXA Affiliate & Partnerships Industry Fundamentals Certification

Please note that this is a Hybrid role and the successful candidate will be encouraged to be in office a minimum of two days a week.

Benefits/Perks:

• Casual work environment, including working from home
• Flexible work hours
• Unlimited Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• 6 month primary caregiver leave
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-CP1

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

• Passionate about its people
• Focused on delivering the very best tech to our customers
• Offering the flexibility to work how and where you are most successful
• Obsessed with our customer’s success
• The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
• Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
• Obsessed with making a difference in business and to the wider community  

Impact.com is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

About the role:

As a Software Engineer , your focus will be on delivering stories for the squad, monitoring production environments and managing deployments to production. This role assumes that you are able to utilize the latest features of a language and can effectively select and implement the right design pattern to solve problems independently. You will have experience implementing integration tests, be comfortable working with CI and confidently reuse existing frameworks.

At this level you are expected to have an understanding of the business requirements of all stories in the sprint, implement stories on existing cloud infrastructure and services and independently implement agreed design to spec. You should feel comfortable escalating appropriately.

What You'll Do:

• Develop, test and maintain software for the Platform
• Build meaningful unit, functional and integration level tests for the software built
• Collaborate with a distributed team to fulfil the department's quarterly objectives
• Develop code both independently and while pair programming
• Write and maintain design, user and test documentation
• Become familiar with technologies used on the squad
• Perform triage functionality through verification and fixing of bugs
• Build customer and non-customer facing code.
• Support software testing and quality assurance processes to ensure high-quality deliverables
• Create SQL for Tech Updates and ensure this is ready for review
• Keeps technically abreast of trends and advancements within area of specialization, incorporating these improvements where applicable
• Review business needs, requirements, technical specifications
• Respond to alerts, review error messages, and fix bugs in a timely manner
• Mentor and give guidance to less senior staff to grow careers
• Perform code reviews
• Approve pull requests
• Perform point releases
• Maintain build- and stage stability
• Research and prototype new technologies
• Design software solutions

What You Have:

• Completed B.S. In Computer Science or related field or equivalent professional experience
• In-depth knowledge of the latest ECMAScript standards (ES8 and onwards) is essential
• Experience working with NodeJS (3+ years)
• 4+ years of Software Development
• Proficiency with Git, specifically within a Bitbucket environment
• Experience with Agile/Iterative processes, including Kanban/Scrum, and familiarity with Jira
• Knowledge of Relational Databases, specifically MySQL, including Table design, and SQL
• Testing experience, particularly with Jest
• Familiarity with Continuous Integration/Delivery methods, tooling, and integrations
• Experience working with large-scale processing
• Exposure and experience with any Google Cloud technology is highly desired
• Experience in monitoring, alerting, and production support
• Open source contributions are beneficial

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks:

• Casual work environment, including working from home
• Flexible work hours
• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• 6 month paternity/maternity leave
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements

Impact is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

LI-RL1

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

• Passionate about its people
• Focused on delivering the very best tech to our customers
• Offering the flexibility to work how and where you are most successful
• Obsessed with our customer’s success
• The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
• Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
• Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

Are you as obsessed with data as we at Impact.com are? Then this could be for you. As the Data Infrastructure Engineer you will work within Impact's Data Group and will be responsible for Infrastructure related to the Data Platform. You will also be working in the Google Cloud environment supporting all technology used by various squads ranging from Cloudera administration, HDFS / Impala, Kafka, Big Query, and our various clusters.

What You'll Do:

• Manage daily operations, processes, and projects relating to Cloud (GCP) infrastructure.
• Communicate with multiple squads and compile both business and technical expertise in each.
• Support the technical infrastructure working closely with all internal clients and stakeholders.
• Use technologies like puppet, terraform, or ansible to automate deployments.
• Administration, basic/advanced troubleshooting, and solution providing.
• Ensure monitoring on all production/critical devices and services via LogicMonitor, OpsGenie, others.
• Participate in on-call rotation. Ensure continuous uptime of company products.
• Respond and assist internal clients with any technical enquiries.
• Deployment of database and hadoop products.
• Manage Production backups, disaster recovery, replication to staging.
• Administration and basic/advanced troubleshooting of networking, load balancing, storage, server hardware, linux.
• Create scripts to automate ad hoc tasks. (python/ruby/bash).
• Knowledge of Java runtime environments and how it behaves.
• Basic knowledge and administration of databases.

What You Have:

• 5+ years experience working in highly available global technology infrastructure in a collaborative environment, preferably with some leadership.
• 5+ years working in Linux System Administration.
• 3+ years Virtual infrastructure - Google Cloud preferred.
• 3+ years Systems and networks infrastructure, including design & architecture.
• 3+ years Hadoop use and administration.
• 2+ years Database administration / SQL.
• Knowledge of Network and Internet protocols (TCP, UDP and HTTP).
• Configuration management tools (e.g. puppet).
• Scripting languages (bash, python, ruby, etc.)
• Experience working with Load Balancers.

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks:

• Casual work environment, including working from home
• Flexible work hours
• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
•  Paternity/maternity leave
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements

Impact is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-CT1

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

• Passionate about its people
• Focused on delivering the very best tech to our customers
• Offering the flexibility to work how and where you are most successful
• Obsessed with our customer’s success
• The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
• Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
• Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

As a Software Quality Assurance Engineer at Impact, your key responsibilities will carry a dual  mandate, being to deliver the highest quality software to our end users while simultaneously ensuring the persistence of the quality standard by means of automated regression. This is a rare opportunity in QA to have a direct influence on the quality of our software through every phase of the feature delivery workflow. This role will fully encompass all responsibilities associated with the Quality Assurance complement for a designated squad.

The applicant who is ultimately successful will be expected to scrutinize new features with a high attention to detail and document the methodology utilised in the form of a detailed test plan containing the respective test cases specific to the feature.  Upon successful deployment of the feature, the scenarios detailed in the test plan are then to be automated using Java and selenium webdriver.

The person filling this role will also be mandated with conducting the regression testing phase of the deployment workflow process and reporting on results timeously. The successful candidate will partner closely with software Development Engineers and Product Managers to understand product requirements as well as functionality for developing appropriate build scripts, test plans and test cases.

What You'll Do:

• Accountable for Automation Testing
• Accountable for creating, configuring and maintaining a suite of automated regressions tests & their environment
• Test Planning & Analysis of Requirements
• Sign-off on manually scripted test cases
• Review and action pull requests 
• Review product design documentation to ensure that requirements stated are correct, unambiguous, and verifiable.
• Consult with product development to evaluate system interfaces, operational requirements, and performance requirements of the overall system.
• Define test methods and create test plans for new or updated software projects to determine if the software will perform accurately and reliably according to documented requirements as well as established standards under both normal and abnormal conditions
• Recommend design improvements or corrections to engineers throughout the SDLC.
• Maintain effective communication with the project software engineers on project limitation, capability, performance requirement and hardware interface changes.
• Execute test plans and create test reports to describe program evaluation, testing, and correction.
• Testing will include functional and nonfunctional, integration, regression, system, smoke and sanity testing (minimum)
• Monitor program performance after implementation to prevent re-occurrence of program operating problems and ensure efficiency of operation.
• Conduct compatibility tests with vendor-provided programs.
• Formulate and design software systems, using scientific analysis and mathematical models to predict and measure outcome and consequences of design.
• Create test tools that facilitate data gathering and test method execution.
• Support manufacturing by verifying fixture software or any software used during production.
• Participate in risk management meetings.
• Scripting of test cases against manually scripted test cases / TestRail
• Run regression tests against the applications then diagnose & report all issues
• Implement automated tests using a Selenium framework
• Defect Management
• Implement scripts and server configurations for automated build and testing environments
• Provide reports and procedures on Automation runs & progress
• Reporting and tracking test metrics such as test and code coverage
• Ensure QA automated test framework is documented, with focus on continuity

What You Have:

• Solid understanding of computer programming and software development
• Ability to troubleshoot equipment problems and perform complex system tests
• Creative thinking skills
• Detail-oriented personality
• Excellent manual dexterity
• Ability to communicate well to other members of the development team
• At least 3 years experience in SDLC (Software Development Life Cycle)
• Bachelor's Degree/BTEC
• ISTQB/ISEB (Pref)
• At least 2 years of experience in developing RESTful APIs
• At least 3 years of test automation experience: Selenium, Jasmine, POM, Cucumber
• Certified in Java, Spring or AWS technologies (Pref)

Benefits/Perks:

• Unlimited PTO policy
  • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
  • Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
  • Group schemes with Discovery & Bonitas for medical aid
  • Group scheme with Momentum for provident fund
• RSUs
• Internet Allowance
• Flexible work hours
• Casual work environment

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-NK1

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

• Passionate about its people
• Focused on delivering the very best tech to our customers
• Offering the flexibility to work how and where you are most successful
• Obsessed with our customer’s success
• The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
• Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
• Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

As a Software Quality Assurance Engineer at Impact, your key responsibilities will carry a dual  mandate, being to deliver the highest quality software to our end users while simultaneously ensuring the persistence of the quality standard by means of automated regression. This is a rare opportunity in QA to have a direct influence on the quality of our software through every phase of the feature delivery workflow. This role will fully encompass all responsibilities associated with the Quality Assurance complement for a designated squad.

The applicant who is ultimately successful will be expected to scrutinize new features with a high attention to detail and document the methodology utilised in the form of a detailed test plan containing the respective test cases specific to the feature.  Upon successful deployment of the feature, the scenarios detailed in the test plan are then to be automated using Java and selenium webdriver.

The person filling this role will also be mandated with conducting the regression testing phase of the deployment workflow process and reporting on results timeously. The successful candidate will partner closely with software Development Engineers and Product Managers to understand product requirements as well as functionality for developing appropriate build scripts, test plans and test cases.

What You'll Do:

• Accountable for Automation Testing
• Accountable for creating, configuring and maintaining a suite of automated regressions tests & their environment
• Test Planning & Analysis of Requirements
• Sign-off on manually scripted test cases
• Review and action pull requests 
• Review product design documentation to ensure that requirements stated are correct, unambiguous, and verifiable.
• Consult with product development to evaluate system interfaces, operational requirements, and performance requirements of the overall system.
• Define test methods and create test plans for new or updated software projects to determine if the software will perform accurately and reliably according to documented requirements as well as established standards under both normal and abnormal conditions
• Recommend design improvements or corrections to engineers throughout the SDLC.
• Maintain effective communication with the project software engineers on project limitation, capability, performance requirement and hardware interface changes.
• Execute test plans and create test reports to describe program evaluation, testing, and correction.
• Testing will include functional and nonfunctional, integration, regression, system, smoke and sanity testing (minimum)
• Monitor program performance after implementation to prevent re-occurrence of program operating problems and ensure efficiency of operation.
• Conduct compatibility tests with vendor-provided programs.
• Formulate and design software systems, using scientific analysis and mathematical models to predict and measure outcome and consequences of design.
• Create test tools that facilitate data gathering and test method execution.
• Support manufacturing by verifying fixture software or any software used during production.
• Participate in risk management meetings.
• Scripting of test cases against manually scripted test cases / TestRail
• Run regression tests against the applications then diagnose & report all issues
• Implement automated tests using a Selenium framework
• Defect Management
• Implement scripts and server configurations for automated build and testing environments
• Provide reports and procedures on Automation runs & progress
• Reporting and tracking test metrics such as test and code coverage
• Ensure QA automated test framework is documented, with focus on continuity

What You Have:

• Solid understanding of computer programming and software development
• Ability to troubleshoot equipment problems and perform complex system tests
• Creative thinking skills
• Detail-oriented personality
• Excellent manual dexterity
• Ability to communicate well to other members of the development team
• At least 3 years experience in SDLC (Software Development Life Cycle)
• Bachelor's Degree/BTEC
• ISTQB/ISEB (Pref)
• At least 2 years of experience in developing RESTful APIs
• At least 3 years of test automation experience: Selenium, Jasmine, POM, Cucumber
• Certified in Java, Spring or AWS technologies (Pref)

Benefits/Perks:

• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Stock Options
• 4-year vesting schedule pending Board approval
• Internet Allowance
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.
• Flexible work hours
• Casual work environment

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-NK1

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

• Passionate about its people
• Focused on delivering the very best tech to our customers
• Offering the flexibility to work how and where you are most successful
• Obsessed with our customer’s success
• The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
• Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
• Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

The Security Analyst is responsible for ensuring that Impact’s security measures meet the highest security standards. The Security Analyst actively works with 3rd party vendors, the Infrastructure Squads and the Global Service Desk to provide IT Security support to the organization. This role is key in delivering Impact’s IT Security threat analysis and incident response.

What You'll Do:

• Good understanding and exposure to Information Security standards, architecture and Models.
• Experience in creating new ways to solve existing production security issues and recommending security enhancements.
• Participate in Cyber Security Incident Response Team (CSIRT) in the identification, containment, eradication, and resolution of security issues.
• Maintain detailed knowledge of the IT security industry including awareness of new or revised security solutions, improved security processes and the identification and resolution of vulnerabilities and threat vectors.
• Provide recommendations for additional security solutions or enhancements to existing controls, to improve overall enterprise security and “defense in depth” strategy
• Participate in the deployment, integration and initial configuration of all new security solutions as well as enhancements to existing security solutions in accordance with standards and best practices.
• Maintain operational configurations of all IT security solutions as per any established baselines.
• Monitor all security solutions for efficient and appropriate operations.
• Generating trouble tickets and performing initial validation and triage to determine whether incidents are security events using open source intelligence (OSINT).
• Review logs and reports of all devices, whether they are under direct control (i.e., security tools) or indirect control (i.e., workstations, servers, network devices, etc.). Interpret the implications of that activity and devise plans for appropriate resolution.
• Hunt for advanced threats, pivoting on and analyzing data to identify malicious behaviors. Perform real-time incident handling, independently following and creating procedures to analyze and contain malicious activity. Collect evidence to include digital media, logs, and malware to perform analysis associated with cyber intrusions.
• Maintain an understanding of attack methodologies and use information operationally. Make recommendations and create or modify processes and procedures based on knowledge of advanced threat behaviors.
• Develops and enhances content and methods for monitoring and incident response, leveraging data extraction techniques for further analysis. Develops and enhances processes, work flows, and documentation. Determine high fidelity behavioral patterns and create content in multiple tools.

What You Have:

• 2 - 5 years' experience in IT related roles; Security and Technical Services experience required
• One or more certifications in: CISSP, SSCP, CEH or similar industry standard certifications 
• Proficiency in Google Cloud Platform and/or Amazon Web Services (SaaS, PaaS, IaaS), Mobile Architecture, Network and Application Security and Data Protection
• Experience across a variety of cloud security products including firewalls, SIEM (Elastic, Splunk), lAM, PAM, DLP, DAM, SOAR and encryption solutions
• Experience with common information technologies (Linux, Windows).
• Knowledge of Cloud Security Operations, Secure Access Service Edge (Cloud Proxy, Zero Trust Access, DLP)
• Experience with Vulnerability and Malware Analysis (threat and attack analysis).
• Proficiency in WAF, Proxy, DNS, IDS, firewalls, anti-virus, data loss prevention, etc. 
• Ability to work in independent environments under aggressive timelines
• Ability to develop and maintain working relationships in a global environment.
• Excellent analytical and problem solving skills 
• Outstanding written skills for preparing reports and briefings.
• Escalating potential risk and internal control weaknesses to management.

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks:

• Casual work environment, including working from home
• Flexible work hours
• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
•  Paternity/maternity leave
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements

Impact is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-CT1

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

• Passionate about its people
• Focused on delivering the very best tech to our customers
• Offering the flexibility to work how and where you are most successful
• Obsessed with our customer’s success
• The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
• Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
• Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

The Senior Analytics Engineer is a technical data professional; able to manage, process and analyse large datasets using big data technologies such as Apache Spark, SingleStore and BigQuery as well as being able to visualise and report on these datasets. The ideal candidate will be proficient in designing and implementing efficient data workflows to move, transform, aggregate and enrich data from various sources into a centralised data warehouse and purpose-built data marts, ensuring internal code management and data quality standards are adhered to, in addition to providing users access to standard reports, rich visualisations and other analytical data assets.

The position requires a strong analytical mindset, attention to detail, programming skills and experience with big data technologies. This is a highly collaborative role as the engineer needs to engage with Subject Matter Experts to implement business logic, understand source data structures and ensure data outputs are accurate, fit-for-purpose, pass quality assurance and provide value to the business.

What You'll Do:

• Design, develop and maintain data models, data marts and analytical data stores
• Work closely with Subject Matter Experts (SMEs), Business and Technical stakeholders to define and document business logic and transformation rules to be used in data load jobs and (materialised) analytical views
• Build and maintain data load and transformation jobs to populate data lakes, data marts and data warehouses following the Extract-Load-Transform (ELT) and Extract-Transform-Load (ETL) paradigms as appropriate
• Create and maintain reusable data assets ready for consumption by machine learning models, data visualisation tools and data analysts
• Create and maintain entity-relationship diagrams (ERDs), data dictionaries and data flow diagrams
• Create and maintain table and column metadata
• Manage code releases, deployment cycles and the associated change management processes
• Build and maintain standard reports for internal stakeholders
• Contribute to the development and expansion of common utility libraries used by data teams
• Maintain high standards of quality, integrity and accuracy in produced data assets
• Troubleshoot and resolve any issues that arise relating to data assets in the production environment in a timely manner
• Optimise total system performance related to ETL/ELT workloads and analytical queries, ensuring efficient use of compute resources and stability of data systems
• Optimise code related to ELT/ETL workloads for simplicity, reusability and efficiency and in line with best practice
• Conduct periodic integrity checks on productionalized data assets
• Safeguard sensitive company data
• Work with the data Quality Assurance (QA) function to extend and enhance programmatic validation of productionalized data assets
• Stay up-to-date with the latest big data technologies and best practices
• Automate manual data load, data transformation and data management processes
• Review and Sign off code changes
• Mentor and train junior colleagues
• Actively participate in the hiring process and performance management of team members

What You Have:

• Bachelor's or Master's degree in Computer Science, Data Science or related field
• 6+ years of experience in data pipeline development and data warehousing using big data technologies such as Apache Spark, Google DataFlow, SingleStore, Impala, Kudu and/or BigQuery
• Proven track record in developing enterprise-level data marts
• Experience with Databricks advantageous
• Experience with dbt advantageous
• Experience with Google Cloud Platform and BigQuery advantageous
• Strong SQL development experience required
• Strong Python programming skills required
• Strong knowledge of relational database management systems
• Strong data modelling and schema design experience
• Experience with workflow management tools such as Airflow, Luigi or Oozie advantageous
• Knowledge of data integration patterns, data load patterns and best practices required
• Knowledge of software development best practices and version control tools
• Strong analytical and problem-solving skills
• Strong written and verbal communication skills
• Good leadership and workload management skills and experience advantageous
• Ability to work in a team environment and collaborate with internal stakeholders

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks:

• Casual work environment, including working from home
• Flexible work hours
• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
•  Paternity/maternity leave
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements

_________

All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-CT1

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

• Passionate about its people
• Focused on delivering the very best tech to our customers
• Offering the flexibility to work how and where you are most successful
• Obsessed with our customer’s success
• The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
• Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
• Obsessed with making a difference in business and to the wider community  

Impact.com is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

As a Software Engineer, your focus will be on delivering stories for the squad, monitoring production environments and managing deployments to production. This role assumes that you are able to utilize the latest features of a language and can effectively select and implement the right design pattern to solve problems independently. You will have experience implementing integration tests, be comfortable working with CI and confidently reuse existing frameworks.

At this level you are expected to have an understanding of the business requirements of all stories in the sprint, implement stories on existing cloud infrastructure and services and independently implement agreed design to spec. You should feel comfortable escalating appropriately.

You are also expected to help team members with implementation

What You'll Do:

• Develop, test and maintain software for the Platform
• Build meaningful unit, functional and integration level tests for the software built
• Collaborate with a distributed team to fulfill the department's quarterly objectives
• Develop code both independently and while pair programming
• Write and maintain design, user and test documentation
• Become familiar with technologies used on the squad
• Perform triage functionality through verification and fixing of bugs
• Build customer and non customer facing code.
• Support software testing and quality assurance processes to ensure high-quality deliverables
• Create SQL for Tech Updates and ensure this is ready for review
• Keeps technically abreast of trends and advancements within area of specialization, incorporating these improvements where applicable
• Review business needs, requirements, technical specifications
• Respond to alerts, review error messages, and fix bugs in a timely manner
• Mentor and give guidance to less senior staff to grow careers
• Perform code reviews
• Approve pull requests
• Perform point releases
• Maintain build- and stage stability
• Research and prototype new technologies
• Design software solutions

What You Have:

• Initiative
• Adaptability
• Personal Development
• Team Leadership and Mentoring skills
• Proficiency with the latest ECMAScript standards (ES8 and onwards) is essential
• Experience working with NodeJS (5+ years)
• 7+ years of Software Development
• Extensive experience with Git, specifically within a Bitbucket environment
• Proficient in Agile/Iterative processes, including Kanban/Scrum, and experienced in using Jira for project management
• In-depth knowledge of Relational Databases, specifically MySQL, including complex Table design, and SQL. Database optimization and schema design skills are highly valued.
• Extensive experience with Jest for testing
• Expertise in Continuous Integration/Delivery methods, tooling, and integrations
• Experience working with large-scale processing, and performance optimization
• Advanced exposure and experience with Google Cloud technologies
• Experience in advanced monitoring, alerting, and production support, with a focus on system optimization
• Completion of a B.S. in Computer Science or related field, or equivalent professional experience. Advanced degrees (M.S., Ph.D.) are valued.
• Significant open source contributions are highly desirable
• Experience in leading technical decisions and guiding teams
• Proven ability to design and architect large scale applications

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks:

• Casual work environment, including working from home
• Flexible work hours
• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• 6 month paternity/maternity leave
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements

Impact is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

LI-RL1

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

• Passionate about its people
• Focused on delivering the very best tech to our customers
• Offering the flexibility to work how and where you are most successful
• Obsessed with our customer’s success
• The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
• Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
• Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

The Senior Data Analyst is responsible for collecting, analyzing and interpreting large and complex datasets to identify patterns and trends, develop insights and provide data-driven recommendations to support business decisions. The ideal candidate will have a strong technical background in data analysis, reporting and forecasting with the ability to communicate findings to both technical and non-technical stakeholders ranging from associate to executive level.

The Senior Data Analyst will fulfill a key role in the development and expansion of a strong data analytics competency, with special focus on developing data and reporting outputs aligned with key business objectives across the organization. The Analyst will be a contributing member of the analytics center of excellence and help drive adoption of industry best practices relating to data analytics and visualization.

What You'll Do:

What You Have:

• Bachelor's degree in mathematics, statistics, economics, computer science or a related field
• 6+ years of experience in a data analysis, business intelligence or data engineering role
• Strong analytical and problem-solving skills
• Strong Python and SQL coding skills
• Strong data analysis and data visualization skills
• Experience with the Google Cloud Platform (GCP) and integrated technologies preferred
• Experience with DataBricks, PySpark and BigQuery highly advantageous
• Expert data wrangler (data cleaning, manipulation and preparation)
• Experience leading teams or projects
• Experience with machine learning libraries, tools and protocols (supervised & unsupervised learning)
• Experience with standard statistical modeling and forecasting methodologies
• Experience with no-sql data systems beneficial (HBase, Redis, Kafka)
• Experience with data visualization tools such as Tableau, Power BI, SSRS/SSAS, Looker or QlikView
• Strong verbal and written communication skills
• Ability to work independently and collaboratively in a fast-paced, dynamic environment
• Experience working in the marketing technology industry beneficial

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks:

• Casual work environment, including working from home
• Flexible work hours
• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
•  Paternity/maternity leave
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements

Impact is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-CT1

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

• Passionate about its people
• Focused on delivering the very best tech to our customers
• Offering the flexibility to work how and where you are most successful
• Obsessed with our customer’s success
• The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
• Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
• Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

As a Senior Database Administrator at Impact, you will work with the latest technologies that enable near-real time processing of datasets in the Terabytes range and the exciting challenges that come with working with massive amounts of data. You will have the freedom to experiment with the latest technologies with the ultimate goal of scaling our systems linearly.

If you have great ideas and like to think outside the box, we will encourage it and support you, giving you the tools to be successful as we scale Impact. At Impact, your career path is yours to shape, as we encourage cross training into other technologies 

What You'll Do:

• Administer and support multiple MySQL database instances in a shared environment
• Manage database capacity and usage. Pro-active capacity planning.
• Monitor and optimize database performance
• Develop backup and recovery procedures
• Essential Database administration - install, configure, upgrade, backup, partitioning and monitoring of databases
• Work with developers during application development life cycle in the design and planning of schema, tables, data types, indexes, procedures and functions
• Proactively identify performance bottlenecks and database risks

What You Have:

• Bachelor's degree in mathematics, statistics, economics, computer science or a related field
• Minimum 5 years’ experience as a Production Database Administrator
• Experience with MySQL / Percona Server 5.1, 5.5, 5.6, 5.7, 8.0 / TokuDB 5.7
• Experience with ProxySQL 2.x / Orchestrator, Percona XtraBackup
• 3+ years of experience in writing Linux shell scripts, perl scripts, Python etc.
• Experience with High Availability MySQL/Percona environments
• Experience working with Large Data Volumes - 100’s of Terabytes to Petabytes
• Strong understanding of InnoDB and InnoDB tuning.
• Experience working with SingleStore, MongoDB, ScyllaDB, Clickhouse, Percona XtraDB Cluster, CloudSpanner, CloudSQL, AWS RDS/Aurora
• Experience with Puppet, Terraform

Nice to have:

•  Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks:

• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Stock Options
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Flexible work hours
• Casual work environment

Impact is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-CT1

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

• Passionate about its people
• Focused on delivering the very best tech to our customers
• Offering the flexibility to work how and where you are most successful
• Obsessed with our customer’s success
• The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
• Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
• Obsessed with making a difference in business and to the wider community

Impact.com is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

As an Impact.com Engineer, working on the SaaS Platform, you will drive and take ownership of various technologies to build features, enabling large-scale processing of data supporting Impact Products. This person is part of an Agile / Scrum team and is expected to mentor squad members.

This role assumes a certain independent capability to investigate and learn new technologies for the platform, subsequently providing recommendations to various teams backed by a solid understanding of the value a technology would provide.

The engineer is responsible for delivering quality code and software solutions that meet the needs of internal and external stakeholders.

What You'll Do:

• Developing backend services on the cloud that power our UIs
• Assisting our Frontend developers changes to our UI
• Create powerful APIs for partners and advertisers
• Participating in the full product lifecycle, including ideation, prioritization, coding & testing.
• Learning new technology and teaching your peers everything you know.
• Perform code reviews

What You Have:

• Completed B.S. In Computer Science or related field or equivalent professional experience
• Hard working, passionate & dedicated.
• Knowledge of Spring Framework
• Experience with REST APIs
• 4 years+ experience using NodeJS, Java and MySQL
• Love working in the backend or the frontend
• Experience building on cloud platforms, GCP, Azure, or AWS
• Tertiary qualification in Information Technology, Computer Science or similar
• Creative, enthusiastic and fun, with attention to detail.
• A fast learner who loves solving problems.
• A great communicator who enjoys working with other smart people

Nice to have:

Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks:

• Casual work environment, including working from home
• Flexible work hours
• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• 6 month paternity/maternity leave
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements

All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

LI-RL1

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

• Passionate about its people
• Focused on delivering the very best tech to our customers
• Offering the flexibility to work how and where you are most successful
• Obsessed with our customer’s success
• The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
• Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
• Obsessed with making a difference in business and to the wider community  

Impact.com is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

Become part of a tight development squad who has a reputation for delivering ambitious tasks. Our vision owns all Impact's ingress and egress solutions in a simple self service application. You'd be required to learn and exercise your knowledge on some great technologies. We strive for an autonomous development environment. If your work style is efficient and plan before you implement, and feel accomplishment when delivering, then this is the right team to rub shoulders with.

This squad had the opportunity to surround themselves with technologies and frameworks that are well documented and contributes to good turnaround time on features. Each squad member get to own their whole delivery process from the start to end. From planning and designing, collaborate design proposal, implementing, testing and continuously delivering features. Fail fast; fail often, but ultimately win.

As a Software Engineer II, your focus will be on delivering stories for the squad, monitoring production environments and managing deployments to production.

This role assumes that you are able to utilise the latest features of a language and can effectively select and implement the right design pattern to solve problems independently.

At this level you are expected to have an understanding of the business requirements of all stories in the sprint, implement stories on existing cloud infrastructure and services and independently implement agreed design to spec. 

What You'll Do:

• Develop, test and maintain software for the Platform
• Build meaningful unit, functional and integration level tests for the software built
• Collaborate with a distributed team to fulfill the department's quarterly objectives
• Develop code both independently and while pair programming
• Write and maintain design, user and test documentation
• Become familiar with technologies used on the squad
• Perform triage functionality through verification and fixing of bugs
• Build customer and non customer facing code
• Support software testing and quality assurance processes to ensure high-quality deliverables
• Create SQL for Tech Updates and ensure this is ready for review
• Keeps technically abreast of trends and advancements within area of specialization, incorporating these improvements where applicable
• Review business needs, requirements, technical specifications
• Respond to alerts, review error messages, and fix bugs in a timely manner
• Mentor and give guidance to less senior staff to grow careers
• Perform code reviews

What You Have:

• Completed B.S. In Computer Science or related field or equivalent professional experience
• JavaScript front and back end experience, preferably with NodeJS
• Experience / Exposure to Java would be preferable
• 4+ years Software Development, front and back end
• Agile / Iterative processes. Kanban / Scrum
• Knowledge of Relational Databases, Table design, SQL
• TDD experience
• Continuous Integration / Delivery methods, tooling, integrations
• Experience working with Large Scale processing
• Exposure and experience in any Google Cloud technology highly desired
• Exposure and/or interest in Machine Learning a plus

Benefits/Perks:

• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Stock Options
• 4-year vesting schedule pending Board approval
• Internet Allowance
• Flexible work hours
• Casual work environment

All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-RL1

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

• Passionate about its people
• Focused on delivering the very best tech to our customers
• Offering the flexibility to work how and where you are most successful
• Obsessed with our customer’s success
• The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
• Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
• Obsessed with making a difference in business and to the wider community  

impact.com is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The impact.com Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, impact.com has grown to over 500 employees and 14 offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your role at Impact:

As a Software Engineer Intern you have an opportunity to fast track your software development skills and become proficient in the latest in Java, Unit Testing, TDD, Spring, master our platform and code base.

Duration of internship: 

Minimum 4 consecutive weeks depending on your availability

What You Have:

• Bachelor’s degree in Computer Science or Information Technology (preferred). Postgraduate degree advantageous
• Java programming experience advantageous.
• Are you passionate about working in Java?
• Solving problems excites you.
• You are able to work in a fast-paced environment.
• You take initiative.
• Work in an atmosphere that promoted a high-level of growth
• Work in modern agile methodology (advantageous).
• Command line and IDE developer tools such as Eclipse, IntelliJ (advantageous).
• Disciplined work ethic to execute and support documented processes.
• Excellent ability to synthesize and prioritize information, and make recommendations.
• Teamwork, reliability and ‘can-do’ attitude is Currency at Impact Radius.
• You have a continuous improvement mindset.
• You have excellent communication and collaboration skills.
• You have the ability to multi-task in a dynamic environment.

  Areas of Interest:

  • Full stack engineer / Java
  • Frontend / Javascript engineer 
  • Data engineer (Scala / ETL / Data Science)
  • Project Management
  • Quality Assurance engineer

Check out the Free Affiliate & Partnerships Industry Fundamentals Certification by PXA to better understand what we do at impact.com. 

impact.com is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-CP1

Our Company:

At Impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you.  

Impact.com is the global leader in Partnership Automation.  We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships.  From social influencers, B2B, strategic partners, publishers, and traditional affiliates...we have them covered. Our combined suite of products covers the full life partnership lifecycle including; onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud.  Founded in 2008 by the same team that founded Commission Junction, Impact.com has grown to over 1000 employees and ten offices across the United States, Europe, Africa and Asia. 

Why this role is exciting:

Joining Impact.com as an Account Executive for the Nordic market will mean that you will be instrumental in Impact.com’s expansion in the Nordic region where we are growing rapidly . If you are excited about using your creativity, strategic skills, project management, account management and consultative selling skills to generate new business then this role will allow you to thrive and succeed.

What You’ll Do

• Responsible for building and growing  your own book of business, selling to our top accounts 
• You will work closely and be supported by the Business Development team.
• Achieving or exceeding individual quota bringing in new clients to Impact.com
• Prior experience driving sales and business development activities is essential
• Focus on executing transactions in an assigned territory and prospect for new opportunities
• Manage complete and complex sales-cycles presenting to C-level executives the value of our product
• Define, execute, and own an engagement plan for key prospects
• Develop and manage strong relationships within our enterprise segment whilst looking for opportunities to add value for the customer and develop additional revenue
• Territory/Vertical identification and research, to formalise a go to market strategy and create qualified target accounts
• Forecast sales activity and revenue achievement, while creating satisfied and referenceable customers
• Report to General Manager Nordics

What you’ll have 

• Marketing technology sales and account management experience
• Ability to reach and develop relationships with C-level executives in key verticals
• Understanding of digital ecosystem landscape and relationships
• Track record of success in carrying a quota, closing medium to large accounts 
• Successful history of net direct new business sales, with the ability to prove consistent delivery against targets
• Track record of over-achieving quota (top 10-20% of company) in past positions
•  
• Experience managing and closing complex sales-cycles- demonstrated ownership of all aspects of territory management
• Experience in bringing innovative / market defining products to market
• Must work well in a team selling environment

Preferred but not essential: 

• Experience in affiliate, partner, or performance marketing
• Experience selling B2B SaaS
• Nice to Have: Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.

Impact.com is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

Our Company:

At Impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you.  

Impact.com is the global leader in Partnership Automation.  We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships.  From social influencers, B2B, strategic partners, publishers, and traditional affiliates...we have them covered. Our combined suite of products covers the full life partnership lifecycle including; onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud.  Founded in 2008 by the same team that founded Commission Junction, Impact.com has grown to over 1000 employees and ten offices across the United States, Europe, Africa and Asia. 

Why this role is exciting:

Joining Impact.com as an Account Executive for the Nordic market will mean that you will be instrumental in Impact.com’s expansion in the Nordic region where we are growing rapidly . If you are excited about using your creativity, strategic skills, project management, account management and consultative selling skills to generate new business then this role will allow you to thrive and succeed.

What You’ll Do

• Responsible for building and growing  your own book of business, selling to our top accounts 
• You will work closely and be supported by the Business Development team.
• Achieving or exceeding individual quota bringing in new clients to Impact.com
• Prior experience driving sales and business development activities is essential
• Focus on executing transactions in an assigned territory and prospect for new opportunities
• Manage complete and complex sales-cycles presenting to C-level executives the value of our product
• Define, execute, and own an engagement plan for key prospects
• Develop and manage strong relationships within our enterprise segment whilst looking for opportunities to add value for the customer and develop additional revenue
• Territory/Vertical identification and research, to formalise a go to market strategy and create qualified target accounts
• Forecast sales activity and revenue achievement, while creating satisfied and referenceable customers
• Report to General Manager Nordics

What you’ll have 

• Marketing technology sales and account management experience
• Ability to reach and develop relationships with C-level executives in key verticals
• Understanding of digital ecosystem landscape and relationships
• Track record of success in carrying a quota, closing medium to large accounts 
• Successful history of net direct new business sales, with the ability to prove consistent delivery against targets
• Track record of over-achieving quota (top 10-20% of company) in past positions
• Experience managing and closing complex sales-cycles- demonstrated ownership of all aspects of territory management
• Experience in bringing innovative / market defining products to market
• Must work well in a team selling environment

Preferred but not essential: 

• Experience in affiliate, partner, or performance marketing
• Experience selling B2B SaaS
• Nice to Have: Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.

Impact.com is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

• Passionate about its people
• Focused on delivering the very best tech to our customers
• Offering the flexibility to work how and where you are most successful
• Obsessed with our customer’s success
• The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
• Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
• Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

We are growing our Greater China business to accommodate the increasing demand for our solution. You will have the opportunity to grow rapidly and gain exposure to new marketing technologies as we progress! Be the face and name of Impact to some of the most well known brands worldwide. This role will be based in our Greater China headquarters in Shanghai.

What You'll Do:

• Sell the product to the target accounts and manage towards hitting a preset revenue target
• Generate pipeline by proactively sourcing opportunities within the designated territory
• Prepare & deliver world-class demos and value-based presentations
• Answer questions from prospects about our product value, uses, integrations, and implementation
• Proactively drive the process with a prospective client from initial prospecting to a signed contract and internal handoff
• Drive active engagement by all internal and external stakeholders necessary to close a deal
• Update SFDC daily with all relevant details needed to reflect business reality
• Work collaboratively with assigned BDRs when prospecting into new enterprise accounts
• Share thought leadership, spearhead executive involvement, and connect with target audiences at events

What You Have:

• Bachelor degree
• 4+ years direct B2B SaaS sales experience, strong preference towards marketing technology (tracking, measurement, etc)
• Strong English & Chinese communication, effective problem-solving, networking and presentation skills
• In-depth understanding of the affiliate/partnership ecosystem
• Project management experience, especially managing RFP/RFI responses
• Solid understanding of the SaaS business model and the unique elements of an enterprise SaaS sales process
• Solid understanding of the Greater China E-commerce space, and working knowledge of top brands in China.
• Knowledge of Salesforce or similar sales CRM tool for analysis
• Curious to learn more about Impact’s Partnership Cloud solution
• Proven track record of building territories and addressing client needs
• Must be a true hunter!

Benefits/Perks:

• Unlimited PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development - learning the advanced partnership automation products
• Flexible work hours
• Private Health Insurance
• Internet Allowance
• Casual work environment

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-RL1

The Company:

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Why this role is exciting! 

We’ve done incredibly well selling into enterprise eCommerce, Financial Services, and Travel brands and are now focusing on Restaurants. As an Enterprise Account Executive, you will be one of the first to be responsible for growing our client base with a focus on Enterprise Restaurant clients. You are committed to the success of the enterprise customer that could benefit from Impact.com and deliver the right solution for the client every time. You have a proven track record of consultative sales in the Restaurant vertical; are a strong networker; a strong understanding of the digital landscape and a willingness to embrace disruptive, fast paced technology companies.

If you are excited about using your creativity, strategic, project management, and consultative selling skills to generate new business then this role will allow you to thrive and succeed. If this is you, we offer competitive compensation with generous benefits, a flexible remote working policy, and a supportive and committed team around you!

What you will be doing: 

• Responsible for building and growing your own book of business, selling to our top accounts 
• Achieving or exceeding individual quota bringing in new Enterprise Restaurant clients to Impact.com
• Prior experience driving sales and business development activities, primarily to Restaurants
• Focus on executing transactions in an assigned account list and prospect for new opportunities
• Manage complete and complex sales-cycles presenting to C-level executives the value of our product
• Define, execute, and own an engagement plan for key prospects
• Develop and manage strong relationships within our Enterprise market segment, looking for opportunities to add value for the customer and develop additional revenue
• Territory/Vertical identification and research, to formalize a go to market strategy and create qualified target accounts
• Forecast sales activity and revenue achievement, while creating satisfied and reference-able customers

Does this sound like you? 

• Bachelor's Degree.
• Minimum of 5 years of closing sales experience, within Restaurants.
• Ability to reach and develop relationships with C-level executives in key verticals
• Understanding of the digital ecosystem landscape and relationships
• Track record of success in carrying an Enterprise quota
• Successful history of net direct new business sales, with the ability to prove consistent delivery against targets
• Track record of over-achieving quota (top 10-20% of company) in past positions
• Experience managing and closing complex sales-cycles- demonstrated ownership of all aspects of territory management
• Experience in bringing innovative / market defining products to market within a competitive landscape
• The ability to build and maintain a strategic outbound motion with your Business Development Representative
• Must work well in a team selling environment
• Ability to travel if needed and work autonomously in a remote environment
• Experience within performance, partner, or affiliate marketing is a plus

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.
• Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

Salary Range: $210K-$260K potential total on target earnings (base + commission), per year, plus eligibility to receive Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Why this role is exciting!

We are growing our sales organization to accommodate the increasing demand for our solution. We are looking for an experienced and dynamic sales person to own one of our top territories in North America. You will have the opportunity to grow rapidly and gain exposure to new marketing technologies as we progress! As an Account Executive, SMB, you will be responsible for driving the sales process with prospective customers. Strong consultative and analytical skills are important for successful navigation from solution demo, the definition of the scope and final contract. Be the face and name of Impact to some of the most well-known brands worldwide.

Responsibilities:

• Sell the product to the appropriate accounts and manage towards hitting a preset revenue target.
• Generate pipeline by proactively sourcing opportunities within the designated territory.
• Prepare & deliver world-class demos and value-based presentations.
• Answer prospects’ questions about product value, uses, integrations, and implementation.
• Pro-actively drive the process with a prospective client from initial prospecting to a signed contract and internal handoff.
• Drive active engagement by all internal and external stakeholders necessary to close a deal.
• Update SFDC daily with all relevant details needed to reflect business reality.

Does this sound like you:

• Bachelors Degree.
• Ideally 1-3 year of prospecting experience, within SaaS.
• Must be a true hunter!
• Independent person with the desire to excel in a competitive and highly rewarding industry.
• Strong communication, effective problem-solving, networking and presentation skills.
• Proven track record of building territories and addressing client needs.
• Experience handling objections at multiple levels of enterprise organizations.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.
• Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

Salary Range: $130K-$160K OTE potential total on target earnings (base + commission), per year, plus eligibility to receive Restricted Stock Unit (RSU) grant.

This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-Santa Barbara

#LI-New York, New York

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L'Oréal, Fanatics and Levi’s, visit www.impact.com.

What you will be doing:

As a Software Engineer at impact.com, you will create and support features on our platform which are used by many of the world’s top brands to grow their businesses.
You will be a member of our Data Viz squad, building data presentation features that provide an interactive experience for our end users.
You will become proficient in the latest in Java, React, Unit Testing, TDD, JavaScript, Spring, while mastering our platform and code base.

Does this sound like you?

Diploma or B.S. In Computer Science or related field or equivalent professional experience
Graduate to intermediate level professional software engineering experience
Experience in full stack (frontend/backend) development with Java
Excellent communication and teamwork skills

Required experience in:

• Java - version 8 and newer
• Spring, Spring MVC
• Native JavaScript - both ES5 and ES6
• Modern JavaScript Framework: React preferred, but Angular, Vue or other would be helpful
• SQL, MySQL, or another RDBMS
• HTML, CSS and DOM
• REST API
• Hibernate/JPA
• JDBC
• Shell commands
• Client-side debugging (Chrome / Firefox devtools)
• GIT

Nice to have experience with:

• Docker
• ELK Stack
• State management frameworks - Vuex, Redux, Spring Webflow
• Webpack/Vite
• CSS processors
• Groovy
• Gradle
• Tomcat or Resin
• Spring Boot

Benefits/Perks:

• Medical, Dental and Vision insurance
• Unlimited PTO
• Flexible work hours
• Maternity/Paternity leave
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Catered lunch every Thursdays, a healthy snack bar, and great coffee to keep you fueled
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-Hybrid

Role Title: Associate MLOps Engineer

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L'Oréal, Fanatics and Levi’s, visit www.impact.com. 

Why this role is exciting! 

• Own production pipeline for all DS jobs
• Work closely with data science on new pipelines
• Create monitoring solutions around all aspects of pipeline
• Scale solutions around data volumes, budget, SLAs, infrastructure
• CI/CD pipeline ownership
• Help Architect necessary data handoffs to other squads
• Develop and mentor best practices within Impact
• Interface with external systems to extract data
• Operate independently, research new technologies, champion solutions
• Collaborate cross squad to develop various data handoffs

What you will be doing:

• Strong DevOps mentality: Knowledge of making a complicated pipeline simple and easy to maintain, with proven experience of Terraform/Spark
• Continuous Learner
• Cloud / GCP experience
• Big Data experience
• Highly organized, proven ability to work on multiple projects at once
• Problem Solving

Does this sound like you?  

• Masters in Computer Science, Data Science preferred
• Minimum of 2 years experience in developing and deploying machine learning models in a production environment.
• 1+ years of experience in MLOps and Data engineering
• Experience in Databricks preferred
• Experience in all DS libraries 
• Google Cloud environment  certifications a plus
• Collaboration with squads, leadership role
• Exposure to deep learning approaches and modeling frameworks (PyTorch, Tensorflow, Keras, etc.)
• Familiarity with DevOps practices and tools such as Kubernetes, Docker, Jenkins, Git

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited PTO
• Flexible work hours
• Maternity/Paternity leave
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Catered lunch every Thursdays, a healthy snack bar, and great coffee to keep you fueled
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-Onsite

The Company: 

Are you motivated to be the best? Come work for the #1 partnerships platform in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Why this role is exciting! 

We are growing our sales organization to accommodate the increasing demand for our solution. As a B2B Account Executive, you will be engaging directly with businesses of all sizes, helping them to grow their business through partnership marketing. You will use proactive and inbound selling strategies to find and close new business, as well as grow the customers' usage of the Impact platform over time. You will use your knowledge of digital marketing to act as a trusted advisor and business consultant, running the sales process end to end with the customer. Be the face and name of impact.com to some of the most well-known brands worldwide!

What you will be doing: 

• Develop and be responsible for your own annual, quarterly and monthly territory business plan
• Generate pipeline by proactively sourcing opportunities within the designated territory
• Run discovery calls with C- level executives and department leaders 
• Sell through internal champions to multiple stakeholders, as well as directly to C -level 
• Prepare & deliver world-class demos and value-based presentations
• Answer prospects’ questions about product value, uses, integrations, and implementation
• Proactively drive the process with a prospective client from initial prospecting to a signed contract and internal handoff
• Drive active engagement by all internal and external stakeholders necessary to close a deal
• Update SFDC daily with all relevant details needed to reflect business reality

Does this sound like you?  

• Bachelor's Degree
•  3+ years of closing experience, strong knowledge or experience in B2B SaaS Sales
• Independent person with strong communication, effective problem-solving, networking and presentation skills
• Have a sharp focus on their goals and a belief that their daily, weekly and monthly activities will help achieve them
• Have the desire and commitment to do what it takes to be successful in sales
• Have experience in value based selling (i.e. The Challenger Sale)
• Growth Mindset - naturally curious, prioritizes self development   

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.
• Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

Salary range: $190K-$210K potential total on target earnings (base + commission), per year, plus eligibility to receive Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organization that is:

• Passionate about its people
• Focused on delivering the very best tech to our customers
• Offering the flexibility to work how and where you are most successful
• Obsessed with our customer’s success
• The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
• Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
• Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

The IT Support Specialist is the first point of contact for 700+ employees globally. You will responsible for troubleshooting end user issues on various SaaS applications, hardware, network, and telecommunication systems. The role reports to the IT Manager located in New York City.

What You'll Do:

• Work closely with the global IT team to provide support across all time zones
• Adhere to an agreed SLA (Service Level Agreement) to ensure all issues are dealt with and resolved within an agreed upon time frame
• Responsible for keeping relevant stakeholders informed of any updates during the resolution of their requests
• Escalate situations requiring urgent attention
• User accounts - new user access, assists with issues, manage user permissions, and handling user terminations
• Deploy and retrieve IT hardware in person and remotely by shipping
• Support and troubleshoot AV systems for conference rooms and townhalls
• Educate employees on how to use our IT systems
• Maintain accurate ticketing and asset management records
• Work with fellow team members on projects to improve systems and operations

What You Have:

• 3-5 years of experience providing IT support in a fast paced environment (Bachelor degree preferred)
• Experience supporting SaaS applications such as Google Workspace, Slack, Zoom and other SaaS applications
• Experience with using a ticking system such as Jira, Freshdesk, etc.
• Ability to support Macs, Windows, and Chromebook business environment
• Capable of identifying problems and develop solutions in a timely manner
• Ability to work independently without in-person supervision
• Understand information security principles and best practices

Benefits/Perks:

• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Stock Options
• 4-year vesting schedule pending Board approval
• Internet Allowance
• Flexible work hours
• Casual work environment

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-RL1

Our Company:

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Why this role is exciting!

Do you love enablement? Are you passionate about customer success? Partner with our Customer Success, Sales, Product and Marketing teams to assist our customer success team in growing our clients businesses. Participate in their success by building strong relationships, executing learning programs and playbooks and supporting deal strategy. Have a big impact by supporting global CS teams in North America.

What you will be doing:

• Act as a partnership industry SME, enabling CS team to understand the value, strategy and position of of our products in the affiliate, creator and advocate space
• Use data and qualitative feedback to identify enablement needs within the CS organization
• Own programs for strategic rollouts, new hire onboarding, operational updates, new products and go-to-market activities across CS organization
• Conduct live training sessions and product bootcamps, to reinforce pitch and positioning and create experts in supporting our customers and driving business growth
• Partner with CS leadership to document best practices, strategies and tactics for succeeding in the organization
• Partner with Sales Leadership and Customer Revenue to lead initiatives that increase cross-sells and referrals from our client base
• Build strong relationships with internal stakeholders, identify and leverage SMEs
• Support CS team with prospecting strategies and tactics to create new opportunities in their book of business
• Support CS team with workshops and 1:1 coaching in preparation for Business Reviews and RFPs
• Support CS team in unlocking value for our customers and identifying opportunities for new business
• Support the sales and CS team in partnering together to grow our business
• Research, implement and guide the adoption of productivity tools and learning platforms
• Constantly monitor, assess and improve training content & tools

Does this sound like you?

• Energetic, dynamic and love interacting with different people!
• Minimum of 4 years in customer success, sales enablement, or relevant client facing experience (Saas/B2B/Digital experiences are a plus) 
• BA Degree or above in Corporate Training, Psychology, Sociology, or in arts performance with educational (teaching) experience (a plus)
• Established as a strong influencer across organizations
• A passion for project management, presentations and helping others
• Strong track record of supporting customer growth and mitigating churn
• Fantastic standing amongst cross-functional teams throughout past working initiatives

Salary range: $80,000-$90,000 per year, plus eligible to receive Restricted Stock Unit (RSU) grant and additional variable annual bonus contingent on Company performance.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

________________________________________________________________

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

• Passionate about its people
• Focused on delivering the very best tech to our customers
• Offering the flexibility to work how and where you are most successful
• Obsessed with our customer’s success
• The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
• Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
• Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

Our goal is to build relationships based on trust which result in happy, passionate, loyal customers and colleagues. We do this through listening to their needs and guiding them to the fullest use of the features we offer. We are looking for people with the right mix of compassion, writing skills, and technical knowledge to get the job done. 

What You'll Do:

• Being an active member of a global team that provides support via live chat, tickets, and one on-one screen share sessions.
• Become a product expert
• You will be expected to be part of a team of wild cards that can augment any other customer facing team as needed.
• Liaise with product and engineering to solve recurring customer problems
• Collaborate & contribute to improve internal & customer-facing knowledge base.
• Lead or contribute to cross functional strategic projects to drive efficiencies internally or to elevate customer experience

What You Have:

• Passionate about delivering great customer experience
• Experience working primarily in a customer-facing role, including support and training.
• Excellent writing and communication skills; the ability to understand and explain complex technical concepts to your audience is a must
• Be an independent contributor and a team player contributing to overall success of the team.
• Curiosity and the desire to learn - Our business is changing and growing fast, who knows what will be the skills of tomorrow? Flexibility is key.
• Superb troubleshooting skills that help you take big problems and break them down into manageable pieces with elegant solutions

Benefits/Perks:

• Casual work environment, including working from home
• Flexible work hours
• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• 6 month paternity/maternity leave
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance

• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA

• Fitness club fee reimbursements

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-NK1

Our Company:

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world...then this is the place for you.

impact.com is the global leader in Partnership Automation. We work with enterprise and innovative brands like Zalora, Ticketmaster, Levi’s, Microsoft, Charles & Keith, Airbnb, Sephora and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, impact.com has grown to over 1000 employees and ten offices across the United States, Europe, Africa, and Asia.

 Your Role at Impact:

As CSM you will be responsible for the management of client relationships to promote retention and growth, through identifying up-sell, cross-sell, and churn-risk early. You will be focusing mainly on the Indonesia market with some additional clients from SEA. 

Join us if you are passionate about strategic, goal-driven account plans and processes to ensure productive relationships with clients. This position works closely with cross functional teams as the client advocate, to help develop solutions to meet client goals.

What You'll Do:

• Platform Knowledge:
• Clearly understand our core functionality and how partnership marketing fundamentals tie into our solutions and product offering
• Run platform training and consult on contracts, dangerous configurations, finance, ad tracking, and reporting
• Account Management:
• Drive partnership collaboration, promote initiatives, increase platform adoption, and communicate value under the guidance of your manager and or executive sponsor(s)
• Escalation Management:
• Follow and leverage a standardized process to track open issues with the customer and within Impact, with the goal of providing transparency to open items and a basis for escalation for those efforts that require multiple internal teams to participate
• Project/Task Management:
• Produce and execute against technical account configuration efforts, coordinating with the Solutions Design and Delivery team as appropriate, to ensure the customer’s technical configuration of the platform enables account management activities
• Coordinate efforts with the Solutions Design and Delivery team to ensure new technical integrations or highly technical updates are completed in a timely fashion
• Commercial Efforts: 
• Validate and review PPV (Positive Predictive Value) pacing reports to ensure the customer's desired outcomes are on track, and to identify opportunities to upgrade the customer’s contracts in a timely fashion
• Validate and review customer account funding status to ensure the customer can meet their partner commitments
• Perform periodic churn risk analysis for the customer to identify opportunities to further engage with the customer and demonstrate the value proposition of the platform
• Perform a financial analysis to better predict the revenue for the account for the current fiscal quarter, half, year, and next year
• Help to facilitate all renewal and expansion opportunities
• Analyse program performance to identify renewal expansion opportunities
• Partner with managers and executive sponsors for negotiations and executive outreach as it relates to renewal opportunities

What You Have:

• Bachelor or Master degree
• 2+ years direct B2B SaaS sales experience, strong preference towards marketing technology (tracking, measurement, etc)
• 2+ years experience in Marketing Consulting, Customer Success, Account Management, Business Development, or other client-facing roles where you managed a book of clients
• SaaS company experience preferred
• Customer Focus, Commercial Drive, Service-oriented
• Experience with business-to-business commerce and Internet communication software (advantageous)

Benefits/Perks:

• Unlimited PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development - learning the advanced partnership automation products
• Flexible work hours
• Casual work environment

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

Our Company:

At impact.com, our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting-edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you.

impact.com is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and ten offices across the United States, Europe, Africa, and Asia.

Why this role is exciting:

As a Customer Success Manager, you will be an incredible product expert! This involves utilizing our software suite to build stronger & more successful marketing campaigns. You will serve as the primary point of contact for clients, providing proactive support, resolving issues, and driving adoption and utilization of our products. This role requires a combination of excellent communication skills, technical expertise, and a deep understanding of customer needs in order to drive customer retention, expansion, and overall success. Portraying good business sense, a solid understanding of the digital ecosystem and being a critical thinker will have you shining and growing every day at Impact!

Does this sound like you?

• 2-3 years customer service experience
• Bachelor's Degree (Business, Marketing or related field a plus)
• Proven experience in customer success, account management, or a related client-facing role
• Strong understanding of the digital marketing ecosystem
• Results-oriented mindset with a focus on customer satisfaction and success
• Detail-oriented and able to efficiently prioritize tasks
• Be a critical thinker and an inventive problem-solver
• Strong interpersonal and communication skills
• Enthusiastic teammate
• Great conflict resolution skills
• Excellent time management skills
• Technical aptitude and ability to understand complex software solutions
• Ability to build and maintain effective relationships with clients
• Self-motivated and able to work independently, while also collaborating effectively with internal teams
• Familiarity with the affiliate marketing industry or performance marketing is a plus

Responsibilities:

• Build and foster strong relationships with key stakeholders and decision-makers at client organizations
• Understand clients' goals and objectives to drive strategic growth, and provide guidance on how our platform and services can support their needs
• Conduct regular check-ins and business reviews to assess client satisfaction, proactively identify areas for improvement, and recommend appropriate solutions
• Become an expert on the Impact.com platform, staying up to date with new features, functionality, and industry trends
• Drive product adoption and usage among clients, ensuring they fully leverage the capabilities of our platform
• Monitor client health metrics, track usage patterns, and proactively address any potential risks to customer retention
• Advocate for customers' needs and requirements, working with cross-functional teams to deliver exceptional customer experiences

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.
• Catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-Hybrid-Columbus

Our Company:

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you.

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and ten offices across the United States, Europe, Africa, and Asia.

Why this role is exciting:

As an Engineer at Impact, working on the Big Data platform, you will work on the latest technologies building features that enable the large-scale processing of data supporting products. You will be part of an Agile / Scrum team and will mentor / lead others where applicable.

Responsibilities:

• Design, implement, write tests, QA, & deploy applications on Impact’s data analytics platform
• Become familiar with the Cloudera technology stack: Spark, HDFS, HBase, Impala, Kudu, Kafka, etc
• Respond to alerts, review error messages, and fix bugs in a timely manner
• Perform data quality analysis and introduce monitors and alerts to maintain it
• Collaborate with the team to fulfill the department's quarterly objectives
• Assist systems group with database and other infrastructure upgrades (sometimes off-hours/weekends)
• Become intimately familiar with Cloud solutions such as Google and Amazon
• Gain & maintain enough understanding of our business and industry to deliver effective solutions
• Help ensure best practices and technologies are used in the department

Does this sound like you?

• Completed B.S. In Computer Science or related field or equivalent professional experience
• Experience working on Big Data Solutions (strongly preferred)
• Startup or Internet business experience is valuable
• Experience in using and contributing to open source projects
• Java programming experience
• Experience writing scala code
• GitHub Account with showcased work / samples / contributions (strongly preferred)
• Experience working with Large Data Volumes - Terabytes to Petabytes (preferred)
• Experience working tools such as Spark, HDFS, Impala, HBase and Kafka

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited PTO
• 401k matching
• Stock Options
• Flexible work hours
• Maternity/Paternity Leave
• An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
• An established company with a cool, high velocity work ethos, where each person can make a difference!

________________________________________________________________

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Role Title: Expert Data Scientist

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L'Oréal, Fanatics and Levi’s, visit www.impact.com. 

Why this role is exciting:

At impact.com, we have an amazing opportunity to leverage machine learning and AI to drive product innovation. 

You will work on our core and business products to help shape the future of what we build at Impact.  You will enjoy working with our rich data set, cutting edge technology, and the ability to see your insights turned into real products on a regular basis.  Partnering with internal and external stakeholders, you will develop new products/features and solve business problems by preparing, analyzing, and understanding data to prototype products/features, deliver insight, predict emerging trends, and provide recommendations to optimize results.

Leaders in Data Science can see different angles of a product or business opportunity, and you know how to connect the dots and interact with people in various roles and functions. You have substantial experience with analytical tools and techniques, and bring a solid skill-set in analyzing data and communicating recommendations. You will deepen your skill-set by working with analytical thought leaders across the company.

With your leadership and professional expertise, you manage a team of data scientists and analysts, plan project goals and lead the overall strategy for your group. You are a recognized authority in your functional area and develop, organize and launch projects that span engineering and analysis.

What you will be doing:

• Lead project teams focusing on ML product development and product analytics.  Interact cross-functionally with a wide variety of leaders and teams, and work closely with Engineers and Product Managers to identify opportunities for design and to assess improvements for products.
• Oversee machine learning product development projects with hands-on involvement. Build, review, deploy, scale, and enhance operationalized machine learning models and algorithms, including but not limited to Recommender System, NLP, graph neural networks, and time series modeling.  
• Collaborate with stakeholders, understand business questions, and formulate quantitative analysis that informs data driven decisions. Build data products (data sets, analysis, models etc.) and tools to drive hypothesis generation and decision making in partnership with engineering and product management teams. Create actionable metrics and design effective experiments. 
• Influence functional teams and develop best practices across the organization.  
• Communicate and visualize insights to multiple levels of stakeholders with clarity, informing decision-making. Design and create interactive visualization dashboard to facilitate custom analytics, trouble-shooting, data storytelling, and evangelization of ML products to non-technical audiences.
• Contribute to Data Science COE knowledge sharing and documentation.  Provide mentorship to junior team members. 
• Participate in recruitment and the interview process to grow the team.  Onboard and mentor junior team members to help them develop required skills and knowledge to be successful on the team.  

Does this sound like you?

• Master’s Degree in Statistics, Machine Learning, Applied Mathematics/Data Science, Physics, Operations Research, Economics or other quantitative Social Science fields.  PhD preferred. 
• 7-10 years’ of tech industry work experience as a data scientist, statistician, or machine learning engineer.  Expert knowledge of advanced statistical modeling, machine learning, and experimentation or causal inference methods.  
• Well versed in Python, SQL, Spark and big data query language.
• Extensive knowledge, application, and experience in creating and implementing recommendation systems, machine learning, NLP, statistics, and deep learning
• Proficient with ML model deployment at scale.  Experience with automating feedback loops for algorithms/models in production and creating repeatable processes and scalable data products
• Ability to quantify improvements from business efficiency or customer experience based on research outcomes
• Experience forming partnerships and influencing cross-functional leaders in engineering, product, design, or research
• Ability to navigate complex business organizations and manage multiple cross-functional stakeholders.  Experience in leading large projects is preferred.
• Demonstrated leadership and self-direction. Willingness to both teach others and learn new techniques.

Salary Range: $160,000 - $180,000 per year, plus eligible to receive Restricted Stock Unit (RSU) grant and additional variable annual bonus contingent on Company performance. *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited PTO
• Flexible work hours
• Maternity/Paternity leave
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Catered lunch every Thursdays, a healthy snack bar, and great coffee to keep you fueled
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-Onsite

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and we are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L'Oréal, Fanatics and Levi’s, visit www.impact.com.

Why this role is exciting:

As a Frontend Engineer, you’ll be working within a small fast-paced agile scrum team building an integral piece of the client portal. We are composed of highly cohesive and loosely coupled teams to maximize productivity and encourage ingenuity. At impact.com you will not be just another cog in the machine. You will be a key contributor, able to let your ideas and talents flourish, striving towards building better software!

Does this sound like you?

• Diploma or BS in Computer Science or related field or equivalent professional experience.
• 3+ years professional software engineering experience.
• Good command of the Java language and familiarity with functional style of programming.
• Experience with modern JavaScript libraries and frameworks.
• Experience in SQL and NoSQL databases (MySQL, MongoDB, Cassandra, or similar).
• Skills with real time streaming technologies like Kafka or Google Pub/Sub is a plus.
• Experience deploying and monitoring end-to-end web applications and utilizing tools like Gradle, Maven, and/or Jenkins is a plus
• Experience in Spring and Hibernate is a plus.
• Excellent communication and teamwork skills.
• Good command of a Linux environment.
• Inclination to work with financial software.

Responsibilities:

• Master the frameworks, languages, tools, and services used
• Deliver software solutions for Impact platform with awareness of customer needs
• Building, maintaining, and monitoring scalable software that processes thousands of events per second in order to solve complex business problems.
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled.
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

__________

Salary Range: $100,000 - $125,000 per year, eligibility to receive additional variable bonus contingent on Company performance, eligibility to receive equity award.

This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

__________

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-Onsite

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L'Oréal, Fanatics and Levi’s, visit www.impact.com.

Why this role is exciting! 

As a Full Stack Software Engineer at impact.com, you'll work on a global team, building real time data processes at-scale. You can be part of the design and build of distributed systems with an opportunity to become an expert in the field.

We work with many of the world’s best-known brands - you will be directly building the product we are selling to these companies.

What you will be doing: 

• Design, code, and automate tests for new product features
• Resolve real-world challenges for brands on our Partnership Platform
• Address complex technical engineering issues related to scale and performance
• Engage directly with the Product team and other engineers to gather and understand requirements
• Be part of an agile team process and continuous improvement
• Collaborate with remote team members using tools like Slack and Zoom
• Participate in an on-call rotation schedule as part of the team's commitment to own production

Does this sound like you?

• 2-7 years of experience in programming using open source technologies
• Strong communication skills
• A problem-solver, eager to address challenges and deliver solutions
• Thrives independently and when collaborating within a team
• B.S. in Computer Science or equivalent experience
• Tools & Skills
• Java/JavaScript I Spring Framework I SQL
• Git | Gradle/Maven | IntelliJ/Eclipse
• MacOs/Linux | Cloud Computing

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited PTO
• Flexible work hours / Hybrid remote-office model
• 6-Months Paid Parental Leave
• Stock Grants
• Weekly catered lunch, stocked kitchen to keep you fueled
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-Onsite

The Company: 

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you. 

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 1000 employees and eleven offices across the United States, Europe, Africa, and Asia. 

Why this role is exciting:

As a People & Office Assistant you'll be leading the UK Impact office engagement efforts and working on a variety of HR administrative tasks. This is a fantastic role for a motivated and creative candidate who already has strong organisational skills, and is looking to expand their skill set into a HR function.You will play an integral role in the organisational strength of the London office. This role will assist with all aspects of employee engagement initiatives and being a key team member for the HR administration function.  

Does this sound like you?

• Highly organised
• Excellent IT skills
• Methodical Thinker 
• Proven ability to manage multiple projects while exhibiting strong time management skills.
• Experience/Interest in HR administration
• Ability to handle sensitive information confidentially
• Attention to detail
• Effective communicator (entry level to executives)
• Problem solving skills

Responsibilities:

• Be the first point of contact for all HR queries in the UK region. 
• Support with the onboarding and off boarding of employees. 
• Work with our People and Programs Partner on global People Excellence initiatives. 
• Facilitate and create a WIPT team (workplace improvement project team) to ensure that team events, socials and charity days are organised. 
• Support on our Belonging, Inclusion and Equity initiatives. 
• HR administrative tasks. (Data entry, recruitment coordination etc.) 
• Manage administration tasks related to office supplies, kitchen stocked items, catered lunches and travel. 
• Provide support as the onsite contact as needed for special activities, projects and events.
• Plan and organise company charity events.
• As the in-person point of contact for employees and visitors, you will be the first to address visitor questions, solicit and share employee feedback, and solve problems.
• Scoping and implementing consistent processes across multiple geographic locations, working the broader People Excellence team.
• Take ownership of and resolve all issues that may arise relative to employee operational needs.
• Develop and deliver first class concierge services.
• Illustrate Impact’s core values and strive to achieve our mission.
• Instill employee loyalty through the delivery of exemplary customer service and hospitality.
• Develop and nurture strong relationships with key stakeholders, both internal and external and manage vendor contracts.
• Establish strong collaborative relationships with supporting internal and outsourced staff.
• Develop, monitor and act upon reporting that measures key performance indicators.
• Work directly with headquarters and remote offices on various administrative related projects as needed.

Benefits (Perks):

• Responsible PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Flexible remote working policy
• Pension scheme, health and dental insurance among other regular health and wellness (physical, mental, and financial) initiatives
• 6 months paid parental leave
• Regular community involvement opportunities - we believe that we can always find new ways to #createimpact around us - check out some of our recent activities that have won us recognition in the industry

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Our Company:

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. If you are looking to join a team where your opinion is valued, your contributions are noticed, you get to work with fun and talented people solving cutting edge marketing challenges with technology, and advance your career, this is the place for you.  

Impact is the global leader in Partnership Automation and catalyst for the new Partnership Economy. Impact accelerates enterprise growth by scaling discovery, recruitment, onboarding, engagement and optimization of all types of partnerships. Impact’s Partnership CloudTM provides automation for the full partnership life cycle; confident decision making and optimization through measurement and attribution; and protection from fraud. Impact drives revenue growth for global enterprises such as Cabela’s, Fanatics, Getty Images, Lenovo, Levi’s, Techstyle and Ticketmaster. Founded in Santa Barbara, CA in 2008, Impact has grown to over 1000 employees and ten offices across the United States, Europe and Asia.

Influencer Specialist Role

Impact.com / creator is growing quickly in the Nordics and we are now looking to hire an Influencer Specialist to work from our Stockholm office. 

You will have an important and valuable role in our growing influencer marketing team. You will be responsible for creating and maintaining influencer relationships and work with performance campaigns for our clients. As an Influencer Specialist at impact.com / creator you are handling the operational influencer tasks and coordinate collaborations across social channels. 

We are looking for someone who is interested in and spends a lot of time on social media and who is always on top of the latest trends.

Your day to day tasks will revolve around building and maintaining relationships to creators on social platforms, coordinating campaigns and activation plans to reach set goals. You are driven by results and like to progress and enjoy working in a team.

Responsibilities:

• Recruit, build and maintain relationships with influencers in the Nordics.
• Coordinate and execute campaigns. 
• Keep up on the latest social media trends.
• Be updated on new influencers on social platforms such as TikTok, Instagram, Youtube, Snapchat etc. 
• Follow up and analyze campaigns and collaborations. 

Qualifications:

• A bachelor or other further education in marketing, project management or similar. 
• Fluent in English and one of the Nordic languages.
• A genuine interest for digital marketing and influencers.
• Innovative, motivated and driven. 
• Enjoy working in a team.

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

The Company: 

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you. 

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 1000 employees and eleven offices across the United States, Europe, Africa, and Asia. 

Your Role at Impact:

The IT Support Specialist is the first point of contact for 1000+ employees globally. You will be responsible for troubleshooting end user issues on various SaaS applications, hardware, network, and telecommunication systems. The role reports to the IT Manager located in New York City.

What You'll Do:

• Work closely with the global IT team to provide support across all time zones
• Responsible for keeping relevant stakeholders informed of any updates during the resolution of their requests
• User accounts - new user access, assists with issues, manage user permissions, and handling user terminations
• Troubleshoot and resolve SaaS issues 
• Conduct research to understand, explain and resolve technology issues 
• Communicate updates to users that have been or may be affected by a problem
• Utilizes help desk tracking software to present recommendations and improvements for user systems
• Support and troubleshoot AV systems for conference rooms and townhalls
• Research and implement new functionality 

What You Have:

• 3-5 years of end-user support
• 2+ years of dedicated application support
• Experience with IT integrations (SSO, API, etc)
• Experience with creating technical documentation
• Site owner for local and regional offices
• Ability to work independently and think creatively. 
• Experience supporting SaaS applications such as Google Workspace, Slack, Zoom and other SaaS applications
• Experience with using a ticketing system such as Jira, Freshdesk, etc.
• Ability to support predominantly a Mac based environment
• Ability to work independently without in-person supervision
• Understand information security principles and best practices

Benefits (Perks):

• Responsible PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Flexible remote working policy
• Pension scheme, health and dental insurance among other regular health and wellness (physical, mental, and financial) initiatives
• 6 months paid parental leave
• Regular community involvement opportunities - we believe that we can always find new ways to #createimpact around us - check out some of our recent activities that have won us recognition in the industry

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Title: People Operations Assistant & Office Manager

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Why this role is exciting:

The People Operations Assistant & Office Manager position plays an integral role in the overall success of impact.com’s NY office administration and culture. This position will be responsible for office management by providing hospitality, customer service, and business operations solutions for the impact.com office at the building level and will provide HR administrative support. The candidate must have a passion for delivering a first class service and a desire to exceed member expectations, with the ability to multitask and a willingness to handle matters both big and small.  Also looking for someone who will go the extra mile to get to know the individual members on a personal level, and take pride in the amazing experience you will create for them!

What you will be doing:

• Manage administration tasks related to office supplies, kitchen stocked items, catered lunches and travel. 
• As the in-person point of contact for employees and visitors, you will be the first to address visitor questions, solicit and share employee feedback, and solve problems.
• Take ownership of and resolve all issues that may arise relative to employee operational needs.
• Develop and deliver first class concierge services.
• Instill employee loyalty through the delivery of exemplary customer service and hospitality.
• Develop and nurture strong relationships with key stakeholders, both internal and external and manage vendor contracts.
• Establish strong collaborative relationships with supporting internal and outsourced staff.
• Coordinate with other impact.com offices for various administrative related projects as needed.
• Maintain accurate and up-to-date human resource files, records, and documentation in  a confidential manner.
• Answers frequently asked questions from applicants and employees relative to standard policies, benefits, hiring processes, etc.; refers more complex questions to appropriate HR staff or management.
• Maintains the integrity and confidentiality of human resource files and records.
• Collaborate as a first impression specialist to provide for an ideal employee onboarding experience including assisting in managing equipment, resources and information needed for new employees
• Provide support as the onsite contact as needed for special activities, projects and events.

Does this sound like you?

• College graduate with a 2-4 year degree or equivalent experience.
• Extensive customer service experience required.
• Project management and business operations experience.
• Must have strong verbal and written communication skills.
• High level of integrity, confidentiality, dependability, responsibility, accountability, self-awareness, work ethic, and empathy.
• Highly organized
• Technical expertise
• Problem solving skills
• Proven ability to manage multiple projects while exhibiting strong time management skills.
• Experience working with and supporting HR Administration 
• High attention to detail
• Highly adaptable
• Effective communicator (entry level to executive)

Salary range: $65,000-$75,000 per year plus additional variable annual bonus up to 5% contingent on Company performance plus eligible to receive Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.
• Catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-NewYork,NewYork

The Company: 

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you. 

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 1000 employees and eleven offices across the United States, Europe, Africa, and Asia. 

Why this role is exciting:

As a Publisher Development Manager, you will be responsible for business growth through strong problem solving and solution driven thinking. Your role is pivotal to ensure adoption and engagement of our product with our partners and establishing impact.com in the Nordic market. In this role, you will be responsible for identifying and recruiting new partners and publishers to the impact.com platform to build out our marketplace of publishers in the Nordics. Your key responsibilities will include the sourcing of key publisher and partner details, and to build and actively convert your pipeline of Nordic publishers. You will also act as the point of contact for brands and prospects across the Nordics to discuss partnership strategies and to facilitate publisher/brand partnerships. This role will work directly with the Nordics team and collaborate closely with the wider Publisher Development EMEA function

Does this sound like you?

• A good understanding of the Nordic affiliate landscape and publisher types within the market
• A minimum of 2 years experience in a publisher facing role either from a brand or network perspective or comparable experience in a similar role
• Strong knowledge of the Nordic market and customer behaviour, ability to connect this knowledge with new and emerging publisher and partner types
• Able to spot opportunities and think creatively about connecting publishers with brands
• A business development mindset: identifying and pursuing the right opportunities
• Ability to work effectively in a hybrid structure across different teams
• Self-Motivated, Attention to Detail, Passion for Learning, Team player
• A strong understanding of the Impact offering and willingness to learn and understand impact’s standing against industry competitors
• Strong interpersonal, communication, and presentation skills across a variety of audiences & ability to read, write and speak with internal and external stakeholders in a highly professional manner
• Passionate about improving our partners experience and success with our products
• Moderate to Advanced experience using Salesforce or similar Sales CRM
• Keen attention to detail, organization, and ability to drive projects to completion

Responsibilities:

• Understanding and identifying gaps in impact.com’s Nordics partner and publisher offering and filling these gaps through active publisher acquisition of key partners to our marketplace
• Working with emerging partner types to convey nuanced value proposition to Impact client base and accelerate time from sign up to activationIdentifying and growing emerging partner and publisher segments and making partnerships available to brands by allowing them to scale
• Interface between brands/prospects and publishers: understand and relay publisher value propositions and ability to translate brand/prospect needs to effectively connect brands with relevant publisher partners
• Develop internally and externally facing materials, presentations, webinars and other content to educate partners, publishers, brands, and internal teams
• Identifying sales and expansion opportunities amongst partner base for our supply side products
• Continuously learn about our product offering and ability to tackle partner issues or direct requests to relevant teams to deliver a solution.

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

 Why this role is exciting: 

As a Publisher Development Manager, you will be responsible for managing day-to-day interactions with a portfolio of publisher customer accounts at Impact. You will use strong problem solving and solution driven thinking. You will drive a world-class partner experience that builds trust, retention and loyalty. Your role is pivotal to ensure publishers feel supported and empowered to grow their partnerships with our advertisers at Impact.

What you will be doing:

• Responsible for meeting publisher account growth targets to increase publisher revenue (payout).
• Create development plans for the assigned book of business that builds trust, retention, and loyalty with publisher partners.
• Identify, propose and support new matchmaking efforts for publishers with Impact advertiser partners.
• Capable of identifying and escalating publisher challenges early, succinctly and with a potential resolution.
• Analyze publisher data quarterly to ensure publishers are engaged and growing.
• Build strong relationships with internal teams at Impact including but not limited to: Customer Growth, Support/Customer Solutions, Onboarding, Technical Services and the Partnerships Lab team.

Does this sound like you?

• Affiliate/Publisher expert:  Experience in the performance marketing industry with in-depth understanding of how different affiliate types work along with the different payment models. 
• Strong communicator: communicate effectively with publishers, advertisers, agencies, and internal team members
•  Influential: be persuasive and command respect, by being a leader and expert in your knowledge of our company and products
• Data-driven: accurately measure the effectiveness of programs and efforts, use findings to improve processes
• Prioritization: prioritize effectively based on activities that will receive higher return for all audiences 
• Visionary: be able to diagnose potential issues before they arise
• Agile: be able to adapt quickly to changes and adopt new strategies
• Self-Motivated, Attention to Detail, Passion for Learning, Team player

  *Salary range: $75,000 -$85,000 + Variable Commission Plan (Additional $18,750.00 - $21,250.00 on top of base) additionally eligible to receive generous Restricted Stock Unit (RSU) grant.

  *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.
• Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-NewYork,NewYork

Role Title: Recruiting Coordinator/Office Manager

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Why this role is exciting!

The People Excellence Team at impact.com exists to help support and grow the company that enables people to do their best & most meaningful work. And we believe hiring exceptional talent, at the right time, is the best path forward in order to achieve our company’s ambitious goals. We're looking for a Recruiting Coordinator/office Manager based in Columbus, Ohio to partner closely with Recruiters and Hiring managers and craft a delightful candidate experience. This position will also play an integral role in the overall success of Impact’s Columbus office administration and culture. This position will be responsible for Office Management by providing hospitality, customer service, and business operations solutions for the Impact office.  The candidate must have a passion for delivering a first class service and a desire to exceed member expectations, with the ability to multitask and a willingness to handle matters both big and small.  Also looking for someone who will go the extra mile to get to know the individual members on a personal level, and take pride in the amazing office experience you will create for them!

What you will be doing: 

• Provide a one-of-a-kind candidate experience: In this role, you will be at the frontlines of impact.com’s brand, interfacing with our candidates day in and day out. You'll partner with our recruiters and hiring managers to build and refine our recruiting process to optimize for the best candidate experience. We want candidates to walk away from interviewing with impact.com feeling inspired by what we are doing and what we are building.
• Coordination and scheduling at scale: You'll coordinate and schedule a high volume of candidate interviews in an organized, timely, and consistent manner.
• As the in-person point of contact for employees and visitors, they are the first to address visitor questions, solicit and share employee feedback, and solve problems.
• Planning and managing office events both onsite and virtual. Including career fairs.
• Scaling/managing facilities function.
• Managing and collaborating with other regions to facilitate a uniform office experience.
• interfacing with C-Level executives globally.
• Work closely with in-house impact.com  IT/HR support teams to quickly tackle any issues related to building maintenance, IT, cleaning, and security.
• Develop and deliver first class concierge services.
• Illustrate Impact’s core values and strive to achieve our mission.
• Instill employee loyalty through the delivery of exemplary customer service and hospitality.
• Develop and nurture strong relationships with key stakeholders, both internal and external and manage vendor contracts.
• Establish strong collaborative relationships with supporting internal and outsourced staff.

Does this sound like you? 

• Exceptional organizational and multitasking skills. 
• Excellent multitasking skills and ability to prioritize 
• Thrive in a fast paced environment
• Must have strong verbal and written communication skills.
• High level of integrity, dependability, responsibility, accountability, self-awareness, work ethic, and empathy.
• Passion and understanding of Impact’s mission and values.
• Proficient in computer skills; Experience using Google Suite or MS Office (Google preferred)
• A high level of professionalism.
• 1+ years of scheduling or admin experience
• Enjoys interacting with clients and values a high level of customer service

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.
• Catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-Columbus,OH

Role Title: Senior MLOps Engineer

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L'Oréal, Fanatics and Levi’s, visit www.impact.com. 

Why this role is exciting! 

• Own production pipeline for all DS jobs
• Work closely with data science on new pipelines
• Create monitoring solutions around all aspects of pipeline
• Scale solutions around data volumes, budget, SLAs, infrastructure
• CI/CD pipeline ownership
• Help Architect necessary data handoffs to other squads
• Develop and mentor best practices within Impact
• Interface with external systems to extract data
• Operate independently, research new technologies, champion solutions
• Collaborate cross squad to develop various data handoffs

What you will be doing:

• Strong DevOps mentality: Knowledge of making a complicated pipeline simple and easy to maintain, with proven experience of Terraform/Spark
• Continuous Learner
• Cloud / GCP experience
• Big Data experience
• Highly organized, proven ability to work on multiple projects at once
• Problem Solving

Does this sound like you?  

• Masters in Computer Science, Data Science preferred
• Minimum of 3 years experience in developing and deploying machine learning models in a production environment.
• 4+ years of experience in MLOps and Data engineering
• The Senior MLOps Engineer will have a track record of leading teams. You will be tasked with bringing onto impact.com MLOps best practices and being the critical driver to implementing this new squad. The Senior Engineer will be supported by numerous squads, including Data Science, Data Platform, Report Engineering, and Data Infrastructure.
• Experience in Databricks preferred
• Experience in all DS libraries 
• Google Cloud environment certifications a plus
• Collaboration with squads, leadership roles
• Exposure to deep learning approaches and modeling frameworks (PyTorch, Tensorflow, Keras, etc.)
• Familiarity with DevOps practices and tools such as Kubernetes, Docker, Jenkins, Git

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited PTO
• Flexible work hours
• Maternity/Paternity leave
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Catered lunch every Thursdays, a healthy snack bar, and great coffee to keep you fueled
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-Onsite