Adaptable. Passionate. Collaborative.

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Please note that this is a FTE position and only open to those who are already in the UK. There is no relocation offered or visa sponsorship for this role.

What You'll Do:

• CPQ Ownership: Take ownership of the Salesforce CPQ implementation through all phases of development
• Strategic Guidance: As the CPQ subject matter expert,  provide guidance to ensure best practices are followed.
• Stakeholder Collaboration: Work closely with the Pricing and Packaging Committee and Product Operations Teams and other System Analysts to guide, elicit, translate and document business requirements and deliver scalable and reliable solutions
• Salesforce CPQ Maintenance and Enhancement: Continuously optimize the Salesforce CPQ system to align with evolving business needs ensuring it aligns with best practices.
• Product Development Support: Collaborate with cross-functional teams to introduce new products/product bundles and modify existing ones within the Salesforce CPQ framework.
• Rule and Master Data Management:Oversee the configuration and management of Price Rules, Product Rules, Discount Schedules, Product Master, Approval Processes and Custom Script (Quote Calculator Plugin)  
• Change and Release Management: Partner with Product Operations and Sales Enablement to effectively release changes to Production
• Documentation: Create and maintain Solution Design Proposal documents and Technical Design documentation to support implemented solutions.
• Technology Updates: Stay abreast of platform changes introduced by vendors

Core Competencies and required experience:

• Bachelor's degree in Information Systems, Business Administration, or a related field
• Active Salesforce Admin and Salesforce CPQ Specialist certifications preferred
• 4+ years of hands-on experience with Salesforce CPQ administration, configuration, and optimization. 
• Exceptional understanding of CPQ-related features such as product configuration, pricing strategies, discounting models, and quote generation. 
• Deep understanding of the Sales, Quoting, Product, Renewal and Contracting Processes. Billing knowledge would be an added advantage
• Experience with Apex and Lightning Components (preferred) 
• Previous experience performing business analysis and documenting requirements is preferred
• Familiarity with agile software delivery methodologies and working as part of an agile team
• Strong problem-solving and analytical skills with the ability to troubleshoot complex CPQ issues. 
• Excellent communication skills and the ability to work with both technical and non-technical stakeholders. 
• Proven ability to manage multiple projects and priorities in a fast-paced environment.

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

• Training & Development
  • Learning the advanced partnership automation products
• Health Insurance
• Restricted Stock Units
  • 3-year vesting schedule pending Board approval
• Primary caregiver leave
• Technology stipend 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-CapeTown_Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Please note that this is a FTE position and only open to those who are already in the UK. There is no relocation offered or visa sponsorship for this role.

What You'll Do:

• CPQ Ownership: Take ownership of the Salesforce CPQ implementation through all phases of development
• Strategic Guidance: As the CPQ subject matter expert,  provide guidance to ensure best practices are followed.
• Stakeholder Collaboration: Work closely with the Pricing and Packaging Committee and Product Operations Teams and other System Analysts to guide, elicit, translate and document business requirements and deliver scalable and reliable solutions
• Salesforce CPQ Maintenance and Enhancement: Continuously optimize the Salesforce CPQ system to align with evolving business needs ensuring it aligns with best practices.
• Product Development Support: Collaborate with cross-functional teams to introduce new products/product bundles and modify existing ones within the Salesforce CPQ framework.
• Rule and Master Data Management:Oversee the configuration and management of Price Rules, Product Rules, Discount Schedules, Product Master, Approval Processes and Custom Script (Quote Calculator Plugin)  
• Change and Release Management: Partner with Product Operations and Sales Enablement to effectively release changes to Production
• Documentation: Create and maintain Solution Design Proposal documents and Technical Design documentation to support implemented solutions.
• Technology Updates: Stay abreast of platform changes introduced by vendors

Core Competencies and required experience:

• Bachelor's degree in Information Systems, Business Administration, or a related field
• Active Salesforce Admin and Salesforce CPQ Specialist certifications preferred
• 4+ years of hands-on experience with Salesforce CPQ administration, configuration, and optimization. 
• Exceptional understanding of CPQ-related features such as product configuration, pricing strategies, discounting models, and quote generation. 
• Deep understanding of the Sales, Quoting, Product, Renewal and Contracting Processes. Billing knowledge would be an added advantage
• Experience with Apex and Lightning Components (preferred) 
• Previous experience performing business analysis and documenting requirements is preferred
• Familiarity with agile software delivery methodologies and working as part of an agile team
• Strong problem-solving and analytical skills with the ability to troubleshoot complex CPQ issues. 
• Excellent communication skills and the ability to work with both technical and non-technical stakeholders. 
• Proven ability to manage multiple projects and priorities in a fast-paced environment.

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

• Training & Development
  • Learning the advanced partnership automation products
• Health Insurance
• Restricted Stock Units
  • 3-year vesting schedule pending Board approval
• Primary caregiver leave
• Technology stipend 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-London_Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics visit www.impact.com.

About the Strategy Team

The Strategy Team is a close-knit group that reports into our Founder & Chief Strategy Officer. We handle:

• Strategy Development & Execution: Crafting and driving impact.com’s overarching business strategy, from big-picture roadmaps to tactical initiatives.
• Core Capability Building: Running the firm’s strategic planning cycle and fueling cross-functional improvements.
• Structured Innovation: Managing “Impact Bets,” a rigorous innovation process to identify and launch new growth opportunities.
• Analytical Task Forces: Stepping in when the business faces complex challenges, providing the data-driven insights needed for solutions.

The Role

As a Strategy Analyst, you’ll tackle some of impact.com’s most critical and complex strategic challenges. You’ll collaborate with teams across Product, Sales, Marketing, Engineering, HR, Legal, and Finance, offering fresh perspectives backed by rigorous analysis. You will be central to shaping the future of the partnerships industry—and of impact.com itself.

What You’ll Do

• Solve High-Stakes Problems: Gather and analyse data, test hypotheses, and build actionable recommendations for initiatives like product strategy, corporate development, and market expansion.
• Collaborate Across Teams: Work side-by-side with Strategy Managers, experts from other departments, and senior leadership
• Contribute to Innovation: Support “impact.com Bets,” using data science and strategic thinking to nurture new business ideas or breakthrough initiatives.
• Communicate Insights: Present findings to management and key stakeholders, then implement recommendations with cross-functional teams.

What You’ll Bring 

• Education & Experience: A Master’s or Bachelor degree in a quantitative field (e.g. Data Science, Mathematics, Engineering) with 1+  years of relevant work experience. 
• Analytical Expertise: Top-tier problem-solving skills, strong quantitative abilities, and an eagerness to tackle complex challenges in a fast-paced tech environment.
• Team Player: Ability to work effectively in a distributed environment, partnering with colleagues at all levels and in all functions.
• Communication Skills: Comfortable conveying complex ideas in clear, concise language
• Leadership & Initiative: Proven record of leadership (through work or extracurriculars), with a proactive and innovative mindset.
• Flexibility: Willingness to travel occasionally and adapt to varied time zones.

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

• Experience in data science, Python, SQL, strategy consulting

Benefits:

• Responsible PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Hybrid working policy
• Training & Development - Free Coursera Subscription and PXA partnerships learning
• Restricted Stock UnitsInternet Allowance
• Gym reimbursements
• Technology stipend
• Mental  Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage
• Pension Scheme, Health and Dental Insurance Parental Leave
• Free in-office lunches 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics visit www.impact.com.

Your Role: 

Daily troubleshooting and coming up with creative work-arounds for our clients that range from small and medium size businesses to very large Enterprises, and from micro influencers to the largest global Publishers. You get to peek “backstage” behind what powers some of the world's biggest brands, and help them forge a path in a rapidly growing industry.

We use tickets, live chat and Zoom calls to assist our clients with contracting logic, web tracking, user journeys, data analysis, and integrations. No day will ever be the same as the last, there is always something new to explore!

What You'll Do:

• Provide enterprise-level Product Support to our customers and partners, covering chat and ticketing. Empower our customers to get the most out of our platform and grow their businesses.
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are done in a timely manner.
• Contribute to internal and external knowledge base support documentation to drive best practices.  
• Diagnosing, troubleshooting, and identifying solutions to resolve customer and system issues promptly and efficiently.
• Become our platform expert, identify common customer challenges, and work with cross-department on customer needs and product suggestions

What you’ll have 

• Bachelor's degree or higher
• Fluent in English (spoken and written). Japanese at a native level.
• Excellent communicator with strong interpersonal skills and the ability to understand and explain complex technical concepts to your audience
• Organized, excellent at time management 
• Team player with great adaptability
• Customer-centric, willing to be an advocate for your client’s needs, and a passion for providing a great customer experience
• Strong sense of responsibility, motivated self-starter
• Curiosity to identify, research, and solve problems
• Great multitasker, ability to work independently
• Proficiency in Word/Excel/PPT and other software. Strong document editing ability
• Open to working weekend and holiday shifts
• Familiarity with concepts like APIs, FTPs, HTML/CSS, and affiliate marketing (preferred)
• Experience (4+ years) in one or more of these areas is preferable: Customer Technical Support/ Working in a SaaS business / Digital Marketing industry / Service Quality Management

Benefits:

• Unlimited PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognizing that it is important to be happy and fulfilled in both
• Training & Development - learning the advanced partnership automation products
• Transportation allowance
• Internet Allowance
• Gym allowance
• Lunch allowance
• Casual work environment
  
  

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit www.impact.com.

Your Role at impact.com: 

As an Implementation Engineer, you will be responsible for learning impact.com’s technology and assisting with proposing and implementing technical solutions for our clients on the company’s SaaS platform. Working alongside the Onboarding, Client Success, and other internal teams, you will interact with clients (business and technology), answering questions about the integration process, best practices, and impact.com’s technology, with the goal of getting clients live with their implementations in a timely manner.

What You'll Do:

• Keep up-to-date with impact.com’s technology and industry updates
• Design solutions & drive technical implementation of new and existing impact.com clients
• Lead technical conversations to scope and propose the best solution based on the clients’ business needs
• Develop and contribute to the platform’s technical integration documentation
• Work hand-in-hand with our Onboarding team to provide customers with a best-in-class, streamlined onboarding experience
• Support Sales and Pre-Sales teams as a product specialist and technical resource for complex deals and general knowledge sharing
• Troubleshoot client issues as encountered during the onboarding process

What You Have:

• Self-starter with a focus on creating and/or refining operational processes
• Voracious learner who is willing to be out of their comfort zone
• Natural curiosity leading to a deep understanding of the client’s challenges
• Passion for solving customer issues in a fast paced environment
• Phenomenal problem-solving & troubleshooting skills
• Excellent verbal & written communication in English, including the ability to communicate complex technical information to a non-technical audience
• Solid foundational knowledge and hands-on practical experience in utilizing web technologies including but not limited to HTML, JavaScript, SQL and REST APIs
• Shadow senior resources on increasingly complex integrations, and seek assistance for medium to complex rescoping requests
• Practical experience in the design and implementation of client solutions on SaaS platforms, preferably in digital marketing domain
• Bachelor’s degree in Computer Science, Engineering, Science, Maths, related Science or Commerce discipline or equivalent experience
• Proven performance in an Integration Support, Sales Engineering, Software Development or related discipline, preferably in an external customer-facing capacity.
• 2-4 years working in a tech-focused role at a digital marketing or technology focused company.
• Familiarity of affiliate and/or digital marketing industry preferred.

Salary Range: $90,000.00 - $115,000.00 per year, plus an additional 5% variable annual bonus contingent on Company performance and eligible to receive a Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Technology Stipend 
• Continued access to Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI_NewYork,NewYork

#LI_Santa_Barbara

#LI_Columbus

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Your Role at impact.com:

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
  • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
  • Learning the advanced partnership automation products
• Medical Aid and Provident Fund
  • Group schemes with Discovery & Bonitas for medical aid
  • Group scheme for provident fund
• Restricted Stock Units
  • 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements
• Technology stipend 
• Primary Caregiver Leave
• Mental  Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-NK1

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics visit www.impact.com.

Your Role at impact.com:

As an Onboarding Success Manager, you will oversee clients through account set up and integration. The position is responsible for managing the overall onboarding experience and guiding both internal resources and the client through implementation, account configuration, and training, ensuring each milestone is successfully completed on time. The Onboarding Success Manager is a strong individual contributor and champion for providing the client with a tailored, professional and exciting experience to meet their goals and needs, delivering a happy customer to the success/support team! 

What You'll Do:

• Responsible for a portfolio of new accounts including launching, following a defined onboarding process, and ensuring metrics are accurate across all clients. The Onboarding Success Managers should always know the current status of an account in their book of business.
• The Onboarding Success Manager is responsible for building a relationship with the client that results in a happy customer and allows for a smooth transition to success. This person is focused on customer happiness, timely launch against billing start date, program success, partnership growth and time to productivity.
• Listen to all client goals and requirements and ensure the setup is tailored to meet these.
• Ensure all required stakeholders are included in discussions necessary to ensure respective setup items are agreed upon and confirmed.
• Continuously drive projects forward and ensure any blockers are surfaced and triaged immediately to keep project timelines on track.
• Any delays or risks to the project timeline are communicated and adjusted accordingly.
• Track activity and update client records in various tools including SFDC, Operator, Jira and other software we may be using.
• Provide direct support including training via email, Zoom, chat and in-app tools to advertisers throughout the onboarding phase (sales handoff through time to first value)
• Act as the client champion during Onboarding and proactively project manage both internal and external teams to client launch.
• Ensure critical client account and business information is captured and documented to ensure a smooth transition to Success or Support. 
• Other Duties:
• Review, improve and provide feedback on the help documentation and process.
• Continually enhance your knowledge of technical setups and technology.
• Act as client-facing project manager.
• Check that each client has a complete "final review" before going live.
• Use reports to proactively reach out to clients in onboarding.
• Escalate issues to managers as needed.
• Share best practices.
• Adhere to policies that are defined as part of SOC compliance.
• Continually educating on industry knowledge.
• Offsite travel may be required to client offices or other Impact locations.

What You Have:

• Bachelor’s Degree Required or equivalent experience
• 3+ years of client-facing experience
• Excellent verbal and written communication skills
• Solid understanding of the digital marketing ecosystem
• Healthy dose of initiative and the ability to remain flexible
• Detail-oriented and able to effectively prioritize tasks
• Must be a critical thinker and a resourceful problem-solver
• Enthusiastic team player
• Great conflict resolution skills
• Excellent time management skills
• Ability to work both in a team environment and autonomously
• Ability to multi-task and perform effectively under pressure
• Self-motivated and able to provide results with minimal supervision
• Curious minded
• Customer obsessed
• Passion to learn

Why This Role is Exciting: 

Why is this role exciting? They say first impressions go a long way, right? Be part of the team that gets to set the stage for our customers’ first interactions with Impact.com! Our Onboarding team is customer and partnership obsessed and is focused on ensuring all customers have a delightful experience joining Impact.com. Your goal is to ensure the client is set up for success by understanding the specific client’s business and advising on best practices and key features that align with their goals, needs, and integration.

Salary range: $75,000.00 - $90,000.00 per year, plus an additional 5% variable annual bonus contingent on Company performance and eligible to receive a Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Continued access to  Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Parental Leave
• Technology Stipend 
• Office only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI_SantaBarbara

#LI_NewYork_NewYork

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit www.impact.com.

Your Role at impact.com:

Why is this role exciting? They say first impressions go a long way, right? Be part of the team that gets to set the stage for our customers’ first interactions with Impact.com! Our Onboarding team is customer and partnership obsessed and is focused on ensuring all customers have a delightful experience joining Impact.com. As the Onboarding Success Manager, Enterprise, you will be responsible for or owning the client relationship during onboarding, answering client questions, taking any requested Zoom calls and leading any specialized training on basic platform adoption. Their goal is to ensure the client is set up for success by understanding the specific client’s business and advising on best practices and key features that align with their goals, needs, and integration.

What You'll Do:

• Responsible for a portfolio of new accounts including launching, following a defined onboarding process, and ensuring metrics are accurate across all clients. As an Onboarding Success Managers should always know the current status of an account in their book of business.
• The Onboarding Success Manager, Enterprise is responsible for building a relationship with the client that results in a happy customer and allows for a smooth transition to success. This person is focused on customer happiness, timely launch against billing start date, program success, and partnership growth.
• Listen to all client goals and requirements and ensure the setup is tailored to meet these.
• Ensure all required stakeholders are included in discussions necessary to ensure respective setup items are agreed upon and confirmed.
• Continuously drive projects forward and ensure any blockers are surfaced and triaged immediately to
  keep project timelines on track.
• Any delays or risks to the project timeline are communicated and adjusted accordingly.
• Track activity and update client records in various tools including SFDC, Operator, Jira and other software we may be using.
• Provide direct support including training via email, Zoom, chat and in-app tools to advertisers throughout the onboarding phase (sales handoff through time to first value)
• Act as the client champion during Onboarding and proactively project manage both internal and external teams to client launch
• Ensure critical client account and business information is captured and documented to ensure a smooth transition to Success
• Other Duties:
• Review, improve and provide feedback on the help documentation and process
• Continually enhance your knowledge of technical setups and technology.
• Act as client-facing project manager
• Check that each client has a complete "final review" before going live
• Use reports to proactively reach out to clients in onboarding
• Escalate issues to managers as needed.
• Share best practices
• Adhere to policies that are defined as part of SOC compliance
• Continually educating on industry knowledge
• Offsite travel may be required to client offices or other Impact locations

What You Have:

• Bachelor’s Degree Required or equivalent experience
• 3+ years of client-facing experience
• Excellent verbal and written communication skills
• Solid understanding of the digital marketing ecosystem
• Healthy dose of initiative and the ability to remain flexible
• Detail-oriented and able to effectively prioritize tasks
• Must be a critical thinker and a resourceful problem-solver
• Enthusiastic team player
• Great conflict resolution skills
• Excellent time management skills
• Ability to work both in a team environment and autonomously
• Ability to multi-task and perform effectively under pressure
• Self-motivated and able to provide results with minimal supervision
• Curious minded
• Customer obsessed
• Passion to learn

Why This Role is Exciting: 

Join a dynamic team that sets the stage for our customers' first interactions with Impact.com. As the Manager of Enterprise Onboarding, you will play a crucial role in shaping the client onboarding experience, driving team success, and leading strategic initiatives that enhance the overall onboarding process.

Salary range: $85,000.00 - $100,000.00 per year, plus an additional 5% variable annual bonus contingent on Company performance and eligible to receive a Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Continued access to  Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Parental Leave
• Technology Stipend 
• Office only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI_NewYork_NewYork

#LI_Santa Barbara

#LI_Columbus

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics, visit www.impact.com.

Your Role at Impact:

What You'll Do:

• Develop, test, and maintain software for the platform.
• Write automation tests
• Build meaningful unit, functional and integration level tests for the software built
• Collaborate with a distributed team to fulfill the departments quarterly objectives
• Develop code both independently and while pair programming
• Write and maintain design, user and test documentation
• Become familiar with technologies used on the squad 
• Perform triage functionality through verification and fixing of bugs
• Build non customer facing code
• Support software testing and quality assurance processes to ensure high-quality deliverables
• Production Deployments  

What You Have:

• Initiative
• Adaptability
• Personal Development
• Being a team player
• Completed B.S. In Computer Science or related field or equivalent professional experience
• Openssource contributions are beneficial
• 3+ years Java, Spring and related Technologies experience
• 2-3+  years experience in Software development
• Agile / Iterative processes. Kanban / Scrum
• Knowledge of Relational Databases, Table design, SQL
• Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Primary caregiver leave
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursementsTechnology stipend 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Your Role at impact.com:

This person is an expert at Impact technology and will be tasked to deliver custom engineering and advanced technical support to customers that buy those services, or as determined by the Impact leadership team. As Technical Services Engineer, you will resolve or escalate Advanced Technical troubleshooting issues in a timely and efficient manner as well as assisting with proposing technical solutions and tech issues for our clients. Specific activities will include interfacing with clients (business and technology) and answering questions on the integration process and technology, best practices and performance expectations. This role entails working with the technology and customer support teams to identify and analyze data errors to help ensure stability and reliability of the Impact Radius platform.

This role’s core hours are EST Timezone (New York)- 15:00-23:00 SAST. 

What You'll Do:

• Manage incoming support requests on our ticketing platforms to ensure issues are followed up on and
• Provide technical assistance internally(other departments) and externally(clients)
• Triage issues and escalate to various team
• Act as a technical resource to on-boarding team
• Perform assigned daily tasks to monitor tracking
• Help test and replicate issues to shorten time to
• Acquire deep product knowledge and understanding about all Impact products and
• Enrich our client knowledge base with relevant technical information
• Troubleshooting all advanced tech services issues - both internally and externally
• Triage incoming technical issues and work with CS and clients to find solutions real-time.
• Manage, plan, design and implementing advanced technical integrations
• Oversee and mentor Technical Services
• Provides support to Principal engineers with technology partnerships and POC and advanced integrations
• Be the point of escalation to the local teams on urgent matters
• Manage various internal projects; training, ensuring support readiness for new feature releases,
• Work on miscellaneous engineering projects
• Specific activities will include interfacing with clients (business and technology) and answering questions on the integration process and technology, best practices and performance expectations. This person is an expert at Impact technology and will be tasked to deliver custom engineering and advanced technical support to customers that buy those services, or as determined by the Impact leadership team.
• This position will also work with the technology and customer success teams to identify and analyze data errors to help ensure stability and reliability of the Impact
• Resolve tickets in the incoming tech services queue
• Take end-to-end ownership of customer technical issues, including initial troubleshooting, identification of root cause, issue resolution and communication.
• Lead technical integration of new clients as delegated
• Acquire as much product knowledge as possible
• Provide assistance in technical services internally and externally
• Create Dev Jira tickets that address technical issues related to our
• Identify and spec out tools/reports that assist the tech troubleshooting process
• Assist in the creation of technical related help content / documentation that is made available to client base
• Serve as a go to person in regards with technical product knowledge for the Client Success team
• Provide technical support as needed in the sales

What You Have:

• Passion for solving customer issues in a fast paced environment
• Adaptability
• Cooperation
• Service oriented
• Flexibility
• Initiative
• Critical Thinking
• Ability to learn new technologies quickly
• Problem solving
• Ability to work independently
• Undergraduate degree in Computer Science, Engineering, Science, Maths or related Science or Commerce discipline
• 5+ years experience in Integration Support, Sales Engineering, Software Development or related discipline, preferably in an external customer-facing
• Experience with an internet marketing or business development team and/or lead marketing company preferred.
• Ability to perform log analysis, including writing SQL
• Experience in Web application and tool development is
• Experience of at least one scripting / programming language (Python, PHP) is preferred. 

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance

Fitness club fee reimbursementsTechnology stipend 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-NK1

Role Title: Associate Program Compliance Manager

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit www.impact.com.

Your Role at impact.com:

Are you passionate about consumer protection and helping companies comply with important laws and regulations? Are you organized, and is your attention to detail exceptional? Join our compliance team at impact.com and play a crucial role in ensuring partners adhere to advertisers' promotional requirements, all while utilizing best-in-class technology.

As an Associate Program Compliance Manager, you'll become a trusted compliance expert. Alongside senior team members, you'll support a select portfolio of accounts, gaining in-depth knowledge of advertising regulations. Using our proprietary Regulated Compliance tool, you’ll work to resolve and document compliance issues. By showcasing strong written communication skills, a keen eye for detail, and an awareness of compliance risks, you’ll have the opportunity to grow and excel at impact.com!

What You'll Do:

• Manage compliance cases, ensuring all issues are documented, tracked, and moved expeditiously to resolution
• Serve as a compliance point of contact for clients and agencies, providing support and program updates
• Become an expert on impact.com’s proprietary Regulated Compliance product
• Work with cross-functional teams to deliver exceptional compliance services
• Operate as a program compliance subject matter expert internally and externally
• Work alongside senior program compliance managers, assisting with strategic initiatives and projects

What You Have:

• 1+ years of customer service and support, ideally in a software application product environment
• 1+ years of compliance/fraud investigations especially in the performance marketing space is a plus
• Bachelor's Degree or equivalent experience (Business, Marketing, Law, or related field a plus)
• Extremely detail-oriented
• Professional communication skills
• Ability to multitask while under pressure
• Team player, yet able to function and motivate independently

Salary range: $65,000.00 - $74,000.00 per year, plus an additional 5% variable annual bonus contingent on Company performance and eligible to receive a Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Technology Stipend 
• Continued access to Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-Remote_US

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Your Role at impact.com:

As a Customer Success Manager, you will be an incredible product expert! This involves utilizing our software suite to build stronger & more successful marketing campaigns. Portraying good business sense, a solid understanding of the digital ecosystem and being a critical thinker will have you shining and growing every day at Impact.

What You'll Do:

• Platform Knowledge : Run platform training and can consult on contracts, finance, ad tracking, and reporting.
• Account Management: Coordinate strategic initiatives with direction from manager.
• Customer Communications: Coordinate  communication including customer facing messaging regarding initiatives, outages, marketing efforts, etc. under the guidance of the manager. ensures clients communication including email, ticketing, and slack is documented in SFDC.
• Escalation Management: Distill feedback from clients and manage creation of all necessary documentation, including JIRA ticket, project trackers, and SFDC.
• Project/Task Management: Follow established processes for ticket creation and project tracking utilizing JIRA, Project Plans, SFDC, Coordinates status updates from key stakeholders under the guidance of manager.
• Commercial Efforts: Coordinate all renewal and expansion opportunities.

What You Have:

• 2-3 years customer service experience, preferably B2B
• Bachelor's Degree (Business, Marketing or related field a plus)
• Consistent track record of providing stellar support to customers.
• Solid understanding of the digital marketing ecosystem
• A healthy dose of initiative and the ability to remain flexible
• Detail-oriented and able to effectively prioritize tasks
• Be a critical thinker and an inventive problem-solver
• Professional interpersonal skills
• Enthusiastic teammate
• Phenomenal conflict resolution skills
• Excellent time management skills

Nice to have:

•  Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks:

• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Private Health Insurance
• Stock Options
• 3-year vesting schedule pending Board approval
• Primary caregiver leave
• Internet Allowance
• Flexible work hours
• Casual work environment
• Technology stipend

All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI_Hybrid_Shanghai

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics, visit www.impact.com.

Your Role at impact.com:

As a Customer Success Manager, you will be an incredible product expert! This involves utilizing our software suite to build stronger & more successful marketing campaigns. Portraying good business sense, a solid understanding of the digital ecosystem, and being a critical thinker will have you shining and growing every day at Impact.

What You Have:

• 3+ years of customer success/relationship experience, preferably B2B
• Bachelor's Degree or equivalent experience (Business, Marketing, or related field a plus)
• Experience with Affiliate and performance marketing
• Strong understanding of the digital marketing ecosystem (Affiliate & Partnerships a Plus)
• Consistent track record of providing stellar support to customers
• Embraces teamwork and cross-team collaboration
• Healthy dose of initiative and the ability to remain flexible
• Detail-oriented and able to efficiently prioritize tasks
• Be a critical thinker and an inventive problem-solver
• Professional communication skills
• Enthusiastic teammate
• Great conflict resolution skills
• Excellent time management skills

What You'll Do:

• Delivering world-class support to our top clients.
• Maintain a balanced proactive/reactive relationship with your assigned accounts.
• Dedicated duties include account monitoring, regular check-ins, and relationship building.
• Reactive duties include training, product support, and appropriate delegation when technical issues and feature requests arise.
• Understand clients' goals and objectives to drive strategic growth, and provide guidance on how our platform and services can support their needs
• Become an expert on the impact.com platform, staying up to date with new features, functionality, and industry trends
• Drive product adoption and usage among clients, ensuring they fully leverage the capabilities of our platform
• Monitor client health metrics, track usage patterns, and proactively address any potential risks to customer retention
• Advocate for customers' needs and requirements, working with cross-functional teams to deliver exceptional customer experiences

Salary Range: $80,000 - $95,000 per year, plus 25% Variable Commission Plan ($20,000-$23,750) and generous stock (RSU) award.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Continued access to  Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Parental Leave
• Technology Stipend 
• Office only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-NewYork_NewYork_Hybrid

#LI_SantaBarbara

#LI_Columbus

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics, visit www.impact.com.

Your Role at impact.com:

As an Enterprise Customer Success Manager, you will be an incredible product expert! This involves utilizing our software suite to build stronger & more successful marketing campaigns. Portraying good business sense, a solid understanding of the digital ecosystem, and being a critical thinker will have you shining and growing every day at Impact.

What You Have:

• 3+ years of customer success/relationship experience, preferably B2B
• Bachelor's Degree or equivalent experience (Business, Marketing, or related field a plus)
• Experience with Affiliate and performance marketing
  • Strong understanding of the digital marketing ecosystem (Affiliate & Partnerships a Plus)
• Consistent track record of providing stellar support to customers
• Embraces teamwork and cross-team collaboration
• Healthy dose of initiative and the ability to remain flexible
• Detail-oriented and able to efficiently prioritize tasks
• Be a critical thinker and an inventive problem-solver
• Professional communication skills
• Enthusiastic teammate
• Great conflict resolution skills
• Excellent time management skills

What You'll Do:

• Delivering world-class support to our top clients.
• Maintain a balanced proactive/reactive relationship with your assigned accounts.
• Dedicated duties include account monitoring, regular check-ins, and relationship building.
• Reactive duties include training, product support, and appropriate delegation when technical issues and feature requests arise.

Salary Range: $80,000 - $95,000 per year, plus 25% Variable Commission Plan ($20,000-$23,750) and generous stock (RSU) award.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Continued access to  Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Parental Leave
• Technology Stipend 
• Office only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-NewYork_NewYork_Hybrid

#LI_SantaBarbara

#LI_Columbus

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit www.impact.com.

Your Role at impact.com:

impact.com is growing, and we are seeking a leader to coach a team to successful outcomes. If you have experience managing a team, providing strategy and recommendations for growing partnerships, and are solutions-oriented, data-driven, and customer-focused, we want you to lead this team! 

What You'll Do:

• Leading and growing a team of Customer Success Managers (CSMs) by mentoring and coaching, guiding them to find their own solutions, running collaborative team calls and weekly one on ones.
• Overseeing an assigned book of business where CSMs are building strong client relationships, increasing client spend, driving product adoption, and cross-sells.
• Using management and analytical skills to build a strong CSM team focused on growth and retention.
• Implementing process improvements across the team and/or organization.
• Collaborating with Customer Engineering, Support, Product, Onboarding and other groups to resolve client challenges.
• Using organization and attention to detail skills to drive projects and solutions to completion. 

What You Have:

• Solution-oriented and collaborative: enjoys creating and implementing process improvements.
• Client-focused: using tools & resources to ensure customers are responded to quickly, gain resolution, and are satisfied. Improving overall NPS.
• Team focused: guiding a team to drive maximum productivity and growth, while maintaining a positive culture through recognition and staff development.
• Using industry knowledge to inform clients on how to improve their partnership programs and increase adoption of the entire Partnership Cloud suite. (Current knowledge of the Partnership Cloud is a plus.)
• Knowledge of FreshDesk (or other ticketing software), Jira, SFDC, and Google Suite.
• 5+ years of experience in Digital, Affiliate, or Performance Marketing, 3+ years of experience managing people and teams.
• Experience with cloud-based SaaS products
• Experience working independently as well as part of a team in an energetic, fast-paced environment
• Ability to read, write and speak with internal and external stakeholders in a highly professional and convincing manner

Salary Range: $130,000 - $140,000 per year, plus an additional 25% Variable Commission Plan ($32,500-$35,000) for an OTE of $162,500-$175,000 and generous stock (RSU) award.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Technology Stipend 
• Continued access to Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Santa_Barbara

#LI-New_York_City_New_York

#LI-Columbus

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanaticsvisit www.impact.com.

Your Role at impact.com:

As a Publisher Development Manager, you will play a key role in growing and optimizing partnerships between our China-based clients and global publishers. You'll focus on driving new revenue-generating partnerships for our clients selling worldwide. 

What You'll Do: 

• Strategic Planning: Develop and execute strategic plans to grow publisher commissions, drive client revenue, and enhance overall business development efforts for impact.com clients in the Greater China Region. 
• Publisher Growth: Lead the expansion and strategic development of new and existing publisher relationships. You will leverage a combination of analytical skills, negotiation expertise, and in-depth knowledge of the affiliate marketing ecosystem to drive sustainable revenue growth. 
• Data Analysis: Analyze performance data to track key metrics, identify trends, and optimize business development strategies that drive growth for clients. 
• Collaboration: Work closely with cross-functional teams, including Client Success Managers, Marketing, Product Development, and Customer Support, to ensure alignment across all strategies and initiatives. 
• Reporting: Prepare and present regular reports, QBRs, and performance presentations for senior management and key stakeholders, offering insights into North American market trends for our China-based clients. This will involve reporting to both North America and China leadership teams to ensure alignment and transparency across both regions. 

What You Have:

• 5+ years of experience in performance marketing, with a focus on publisher management or affiliate partnerships 
• Fluency in both Mandarin and English to facilitate communication across teams and regions 
• Strong understanding of Chinese business practices and market dynamics 
• Bachelor’s degree and above, MBA preferred 
• Proven success in goal-driven environments, with a track record of driving measurable results 
• Team-oriented, coachable, and a self-starter, with the ability to adapt and thrive in a dynamic, fast-paced environment 
• Proficiency in digital tools and platforms relevant to the performance marketing and affiliate space 
• Excellent communication skills, both verbal and written 
• A competitive nature, intellectual curiosity, and a passion for technology and digital marketing trends 

Benefits/Perks:

• Unlimited PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development - learning the advanced partnership automation products
• Flexible work hours
• Private Health Insurance
• Internet Allowance
• Casual work environment
• Mental Health aware via Modern Health
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA

All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI_Shanghai_China

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit www.impact.com.

Your Role at impact.com:

As a Deal Desk Analyst, you'll play a key role in driving deal execution by coordinating across teams to ensure order forms and amendments are processed efficiently and accurately. You'll help ensure every deal aligns with impact.com’s pricing strategy, company goals, and legal standards. This is a highly visible and collaborative role with a direct impact on deal velocity and win rates. Success in this position requires sharp analytical thinking, strong cross-functional communication, and exceptional attention to detail.

What You'll Do:

• Prepare and draft accurate order forms and amendments using Ironclad (CLM) in a timely manner.
• Maintain data integrity in Salesforce CPQ by identifying and correcting quote or contract discrepancies.
• Review deal submissions to ensure alignment with pricing policies, internal processes, and business objectives.
• Serve as a subject matter expert on quoting processes, and pricing and packaging structures.
• Collaborate closely with Sales, RevOps, Legal, FP&A, Accounting, and Product teams to keep pricing guidelines and processes current and well-communicated.
• Support the development of innovative deal structures to meet unique business goals.

What You Have:

• 1-3 years of experience in Deal Desk, Legal, data entry, or other sales-support roles (SaaS experience is a plus).
• Sharp analytical skills with a meticulous eye for detail, even in fast-paced, occasionally high-pressure environments.
• Exceptional written communication skills with confidence in navigating legal contractual language. Bilingual proficiency in English and Chinese (both written and spoken) is highly valued and preferred for west coast applicants.
• Excellent multitasking abilities with a focus on accuracy and quick turnaround times.
• Experience with Salesforce CPQ and/or Ironclad preferred (or similar quoting, contract lifecycle management, or database systems) 
• Proactive, collaborative mindset with strong problem-solving skills and a positive, can-do attitude.
• Creative, resilient, and an effective team player who thrives in cross-functional settings.
• Confidence communicating across all levels of the organization.
• Unwavering integrity and sound judgment when handling sensitive or confidential information.

Salary Range: $70-$80K plus an additional 5% variable annual bonus contingent on Company performance and eligible to receive a Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Technology Stipend 
• Continued access to Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI_NewYork_NewYork

#LI_SantaBarbara

#LI_Columbus

#LI_Seattle

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit www.impact.com.

Your Role at impact.com:

As the Director of GTM Planning and Analytics, you'll spearhead a high-performing team, leveraging visionary leadership and mentorship to drive collaboration and innovation. You’ll play a key role in shaping and driving our go-to-market strategy and be responsible for developing and executing long-term GTM goals, optimizing sales operations for efficiency, and leveraging data analytics to inform strategic decision-making across the organization. You will collaborate closely with Sales, Channel Partnerships, Customer Success, and Marketing to ensure Impact achieves aggressive growth targets.

What You'll Do:

1. Leadership & Mentorship

• Visionary Leadership: Provide inspirational leadership to the Revenue Operations (RevOps) team, fostering a culture of collaboration, innovation, and accountability.
• Mentorship & Development: Mentor and coach RevOps team members to help them grow both professionally and personally, providing guidance on career development, skill enhancement, and goal achievement.
• Optimized Resource Allocation: Strategically allocate budget, manpower, and technology resources to empower the RevOps team in achieving its goals and objectives. Prioritize projects that drive substantial impact, ensuring alignment with organizational targets and objectives.
• Talent Acquisition: Lead efforts in recruiting top talent for the Revenue Operations team, ensuring a diverse and highly skilled workforce capable of driving success.
• Succession Planning: Develop and implement succession plans to ensure continuity and sustainability within the Revenue Operations team, identifying and grooming future leaders.
• Thought Leadership: Stay abreast of industry trends, best practices, and emerging technologies in revenue operations, sharing insights and knowledge with the team to drive innovation and continuous improvement.

      2. Strategic Go-To-Market Planning:

• Establishing Revenue Targets and Quotas: Collaborate with executive leadership to establish clear and achievable revenue targets aligned with the company's overall strategic goals. Additionally, work closely with sales leadership to set effective quotas for individual contributors and Sales Leaders, ensuring alignment between individual performance expectations and organizational revenue objectives.
• Allocating GTM Budgets: Work closely with Go-To-Market (GTM) teams to distribute annual budgets effectively, with a focus on maximizing efficiency and fostering growth.
• Cross-functional OKR Development: Collaborate with GTM departments to articulate and formalize bi-annual Objectives and Key Results (OKRs), fostering clear alignment of priorities while identifying and implementing opportunities for process optimization to enhance organizational efficiency and effectiveness.
• Directing Strategic Meetings: Supervise the coordination and execution of recurrent meetings designed to monitor team adherence to the plan and track progress towards target achievement. These meetings include the Revenue Rollout, Quarterly Business Review, Big Deal Review, and Top of Funnel Pipeline Review.
• Oversee Strategic Projects: Project manage key initiatives and strategic projects for the sales team, ensuring alignment with overall business objectives and driving successful implementation to enhance sales effectiveness and revenue growth.

      3. Analytics & Reporting:

• Data Gathering: Partner with FP&A to oversee the collection and aggregation of data from various sources, including CRM systems, marketing automation platforms, and financial databases.
• Regular Reporting: Prepare and deliver regular reports to senior leadership and key stakeholders, summarizing revenue performance metrics, trends, and insights.
• Data Analysis & Strategic Recommendations: Analyze data to extract meaningful insights regarding revenue performance, customer behavior, and market trends, and translate these insights into strategic recommendations for adjustments to revenue operations strategies, resource allocation, and investment priorities.
• GTM Strategy: Work closely with Sales leadership to analyze, recommend and define GTM roles to maximize sales, drive efficiency and provide career pathing.
• Effective Communication: Communicate complex analytical findings and strategic recommendations in a clear, concise manner, tailored to the audience's level of understanding and priorities.

What You Have:

1. 10+ years of management experience in GTM, Rev Ops, or Finance. Specific expertise in strategy, analytics, and operations in a high-growth environment.
2. Proven ability to lead cross-functional teams and manage complex stakeholder relationships.
3. Proficiency in data analysis and interpretation, with the ability to derive actionable insights from complex datasets to drive strategic decision-making.
4. Strong communication and leadership skills, capable of motivating and driving growth within diverse teams.
5. Quick ability to learn new and potentially technical topics, and then communicate this technical detail clearly and simply to a range of audiences.
6. Proficiency in creating executive-level performance reports and real-time dashboards.
7. Strong understanding of revenue operations principles, including sales processes, pipeline management, and revenue forecasting.
8. Proven ability to develop and execute strategic plans aligned with organizational goals, including resource allocation, budget management, and performance monitoring.
9. Strong problem-solving abilities, with a proactive and solutions-oriented approach to addressing challenges and driving continuous improvement.

Preferred Qualifications

1. A bachelor's degree in business administration, finance, or a related field or equivalent experience. 
2. An MBA is preferred
3. Experience with GTM applications, including Salesforce automation, conversational intelligence, customer support, marketing, prospect engagement, sales execution, forecasting, CPQ, social selling, sales intelligence, data platforms, lead routing, etc.

 Salary Range: $180,000.00 - $200,000.00 per year, plus an additional 10% variable annual bonus contingent on Company performance and eligible to receive a Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Technology Stipend 
• Continued access to Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI_Santa_Barbara

#LI_Seattle 

#LI_Columbus

#LI_NewYorkCity

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

• Passionate about its people
• Focused on delivering the very best tech to our customers
• Offering the flexibility to work how and where you are most successful
• Obsessed with our customer’s success
• The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
• Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
• Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Adidas, AirBnB, eBay, Lenovo, Nike and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 1,100 employees and 21 offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Why this role is exciting: 

Exciting opportunity for a newly qualified CA(SA) to join the market leader in Partnership Automation as a FP&A Associate.

Financial Planning and Analysis (FP&A) is instrumental in helping to drive the decision making for Impact globally and acts as the analytical engine of our finance team to provide insights, deliver high quality reporting and support business decision making. You will be a key functional member of Impact’s financial forecasting, annual budgeting processes, operating plan variance analysis and special projects.

Responsibilities: 

• Prepares financial and business related analysis and research in such areas as financial and expense performance, cost of sales, cash flow forecasting, and working capital
• Prepares consolidated forecasts and budgets and analyzes trends in revenue, expense, capital expenditures and other related areas
• Assist with updating the company’s forecasting model monthly with information from the accounting systems and updating expense and revenue forecasts based on actual business events and timelines
• Monitor performance indicators, highlighting trends and analyzing causes of unexpected variance this involves updating the company dashboards and providing analysis
• Develop financial models and analysis to support strategic initiatives
• Compiles and prepares reports, graphs and charts of data developed
• Assists with special financial and business related studies and cooperates with other departments in preparing analyses
• Assist with compilation and analysis of consolidated budgets and long range plans
• Maintains and coordinates group completion of financial review templates and meetings
• Prepare presentations to Board of Directors and Senior Management Team
• Ad hoc analyses, as needed
• Support functional area leaders in development of their annual Expense and Capital budgets
• Provide monthly financial reporting and variance analysis
• Ensure budget holders understand their performance vs. budget
• Develop comprehensive monthly forecasts, with input from budget holders on all assumptions
• Work with budget holders to rebalance their plans, in response to changes in business priorities
• Prepare revised Quarterly Budgets for the company as the fiscal year progresses from each quarter to the next
• Monthly, prepare company forecasts in collaboration with cross-functional team members and provide explanations for variances from prior expectations
• Develop business cases in support of new investment opportunities, and work with cross-functional teams to develop comprehensive initiative budgets
• Develop, track, and analyze key operational metrics for each functional area

Does this sound like you?

• Newly qualified CA(SA) with Big Four audit firm experience (preferred)
• Relevant working experience within finance/audit/advisory/investment banking sectors (preferred)
• B.Com/B.Sc Degree or relevant financial qualification
• Experience preparing management accounts and financial statements
• Experience in financial analysis and modelling
• Strong understanding of accounting
• Problem solver, highly analytical, results oriented, timeliness, attention to detail and accuracy
• Ability to work in a fast paced, high energy and high responsibility environment
• Excellent communication skills, able to present at board level
• Influencing and Negotiation: Ability to influence at all levels, as well as a demonstrated ability to work effectively within a team and be assertive in driving successful management strategies
• Relationship Management: Able to build constructive and effective relationships with a broad and diverse group of business partners
• Communication Skills: Demonstrates strong listening, written and oral communication skill

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks:

• Hybrid, Casual work environment
• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Primary caregiver leave
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements

Impact is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

LI-CapeTown_Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics visit www.impact.com.

Your Role at impact.com:

As we grow across APAC and beyond, we’re looking for a Global Payroll Specialist based in Malaysia to help us ensure our people are paid accurately, on time, and in compliance across several countries. You’ll work closely with our international Finance, HR, and Ops teams, acting as a trusted expert for all things payroll. 

This role is ideal for someone who’s experienced, detail-obsessed, and confident working independently across borders. You’ll support countries like Malaysia, Singapore, China, and Australia, with opportunities to grow your expertise across more regions as we expand.

If you love making complex systems run smoothly, thrive in a global team, and want to play a key role in supporting our people, this role is for you.

What You'll Do:

• Process payroll for multiple APAC countries (Malaysia, Singapore, China, Australia, and Japan), ensuring accuracy and compliance with local tax, social security, and employment regulations.
  
  
• Manage payroll inputs such as salaries, bonuses, benefits, stock compensation, and statutory deductions.
  
  
• Coordinate closely with HR and Finance to maintain alignment between BambooHR, payroll systems, and financial reporting.
  
  
• Support both salaried employees and contractor payments, ensuring correct employment classifications and compliance.
  
  
• Provide clear and responsive payroll support to employees, resolving queries quickly and professionally.
  
  
• Validate invoices from payroll vendors and oversee third-party payments.
  
  
• Prepare payroll reports, audits, reconciliations, and statutory filings for each relevant region.
  
  
• Stay on top of regional tax legislation and proactively suggest process improvements or compliance updates.
  
  

What You Have:

• 3+  years of experience running multi-country payroll, especially in APAC markets such as Malaysia, Singapore, China, Japan and Australia.
  
  
• A solid understanding of regional tax structures, wage types, and statutory requirements across several employment types.
  
  
• Confident working remotely and independently, with excellent collaboration skills across time zones and functions.
  
  
• Experience with payroll systems and strong skills in Excel or Google Sheets
  
  
• A high level of integrity, discretion, and attention to detail, you know how to handle sensitive information with care.
  
  

Benefits

• Private Health Insurance
• Internet Allowance
• Fitness Activity Reimbursement
• Flexible remote working policy
• Training & Development - Free Coursera Subscription and PXA partnerships learning
• Technology stipend
• Mental  Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage
• Health Insurance 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics, visit www.impact.com.

Your Role at impact.com:

The basic purpose of this position is to fill a need within the Corporate Accounting finance team involved in the day-to-day core accounting functions within the business, with a specific focus on the accounting around incentive compensation/commissions and certain other accounting areas. Carrying out effective financial controls over the functions allocated including, as well as the ability to adapt and implement change to the existing processes within the financial control environment. You will be expected to collaborate and support the group Corporate Accounting function, the FP&A function on an ad hoc basis, providing support to the Technical accounting function and any other functions that require support within the parameters of the role. 

You will play a key-role in the month-end close and reporting process, contributing to ensuring that our reporting is timeously and accurately closed in line with the business objectives and group accounting policies. The candidate is a fast learner, a self-starter and capable of producing work of a high quality without

close supervision.

What You'll Do:

• Under limited supervision, responsible for incentive compensation/commissions accounting activities relating to the maintenance of a complete and accurate general ledger across the various subsidiaries within the group, as well as ensuring analysis in relation to those areas are complete.
• Overall responsibility for incentive compensation/commissions accounting including the monthly close processes, ensuring that these areas are closed accurately and timeously in line with Finance close objectives each month.
• Act as a first reviewer on the allocated areas within the close process to ensure the output of the processes above is in line with expectations before Manager review.
• Further to the above, responsible for consuming and developing the operational incentive compensation/commissions input and ensuring those inputs are complete, valid and accurate for the purposes of the accounting.
• Balance sheet reconciliations, ensuring balance sheet accounts within the scope of incentive compensation/commissions accounting are maintained on a monthly basis as part of the close process. 
• Ensure all unreconciled and aged transactions on the reconciliations are appropriately and timeously addressed.
• Collaborate and support the FP&A function on an adhoc basis, including providing detailed monthly commentary.
• Assisting with Group and statutory audits. In addition, assisting with all compliance procedures in relation to incentive compensation/commissions accounting.
• Respond to ad hoc requests and prepare any necessary internal reporting as needed. 
• Proactively anticipate and identify issues and design solutions to address them.
• Other duties as assigned by the Company.

What You Have:

• Newly qualified CA(SA) (0-2 years post articles) or non CA(SA) with 3-4 years of experience in a similar position and organization.
• Bachelor's degree in Accounting/similar degree in finance.
• Experience as a self-starter who can manage multiple projects and priorities in a highly complex environment with evolving priorities and deadlines.
• Deep proficiency with Excel analysis and manipulation of large data sets, including use of pivot tables and lookup formulas.
• Strong attention to detail, high degree of accuracy, and the ability to deliver clean and concise work products.
• Ability to proactively identify problems, design solutions, and implement changes.
• Experience performing general ledger account reconciliations and analysis.
• Experience collaborating and communicating with senior levels of management, cross-functional teams and departments, and external auditors.
• Strong verbal and written communication and interpersonal skills.
• Knowledge of how a SaaS company operates is advantageous.
• General proficiency with Microsoft Office and Google Suite.
• Interest in working as part of an international team across time zones and regions.
• Experience working with reporting tools and SQL would be advantageous.
• Experience in US GAAP is advantageous.

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy. Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development. Learning the advanced partnership automation products
• Medical Aid and Provident Fund Group schemes with Discovery & Bonitas for medical aid. Group scheme for provident fund
• Restricted Stock Units. 3-year vesting schedule pending Board approvalInternet Allowance
• Fitness club fee reimbursements
• Technology stipend 
• Primary Caregiver Leave
• Mental  Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage 
  
  

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-NK1

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics, visit www.impact.com.

Your Role at impact.com:

The basic purpose of this position is a maternity cover within the Corporate finance team involved in the day-to-day core accounting functions within the business with an overall responsibility for areas such as SG&A/Overheads, Fixed Assets, Prepaids and Accruals. Carrying out effective financial controls over the functions allocated including, as well as the ability to adapt and implement change to the existing processes within the financial control environment. You will be expected to collaborate and support the group Corporate Accounting function, the FP&A function on an ad hoc basis, providing support to the Technical accounting function and any other functions that require support within the parameters of the role. 

You will play a key-role in the month-end close and reporting process, contributing to ensuring that our reporting is timeously and accurately closed in line with the business objectives and group accounting policies. The candidate is a fast learner, a self-starter and capable of producing work of a high quality without

close supervision.

What You'll Do:

 Description of the duties and responsibilities assigned to this position (both individual and supervisory, if applicable)

• Under limited supervision, responsible for SG&A accounting activities relating to the maintenance of a complete and accurate general ledger across the various subsidiaries within the group, as well as ensuring analysis in relation to those areas are complete.
• Overall responsibility for SG&A accounting including the monthly close processes, ensuring that these areas are closed accurately and timeously in line with Finance close objectives each month.
• Act as a first reviewer on the allocated areas within the close process to ensure the output of the processes above is in line with expectations before Manager review.
• Further to the above, responsible for consuming and developing the operational accounts payable input and ensuring those inputs are complete, valid and accurate for the purposes of the accounting.
• Balance sheet reconciliations, ensuring balance sheet accounts within the scope of SG&A accounting are maintained on a monthly basis as part of the close process. 
• Ensure all unreconciled and aged transactions on the reconciliations are appropriately and timeously addressed.
• Collaborate and support the FP&A function on an ad hoc basis.
• Assisting with Group and statutory audits. In addition, assisting with all compliance procedures in relation to SG&A accounting.
• Respond to ad hoc requests and prepare any necessary internal reporting as needed. 
• Proactively anticipate and identify issues and design solutions to address them.
• Other duties as assigned by the Company.

What You Have:

• Newly qualified CA(SA) or 3-4 years of experience in a similar position.
• Bachelor's degree in Accounting/similar degree in finance.
• Experience as a self-starter who can manage multiple projects and priorities in a highly complex environment with evolving priorities and deadlines.
• Deep proficiency with Excel analysis and manipulation of large data sets, including use of pivot tables and lookup formulas.
• Strong attention to detail, high degree of accuracy, and the ability to deliver clean and concise work products.
• Ability to proactively identify problems, design solutions, and implement changes.
• Experience performing general ledger account reconciliations and analysis.
• Experience collaborating and communicating with senior levels of management, cross-functional teams and departments, and external auditors.
• Strong verbal and written communication and interpersonal skills.
• Knowledge of how a SaaS company operates is advantageous.
• General proficiency with Microsoft Office and Google Suite.
• Interest in working as part of an international team across time zones and regions.
• Experience working with reporting tools and SQL would be advantageous.
• Experience in US GAAP is advantageous.

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-NK1

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics, visit www.impact.com.

Your Role at impact.com:

Ready to make your mark at a fast-growing global tech company? At impact.com, we’re looking for a detail-oriented and driven Tax Analyst to join our high-performing finance team.

In this role, you’ll assist the tax team in maintaining a world-class tax service to the business, ensuring that all tax laws are applied correctly in order to eliminate or minimize all tax risks, by providing and assisting the tax team to ensure all tax filings and payments are completed accurately and timeously.

What You'll Do:

• Responsible for gathering and processing the information required for international compliance and transfer pricing, and provide support with the year-end provision
• Provide support for tax audits and answers to inquiries from various taxing jurisdictions
• Assist corporate accounting in the verification of tax account balances (sales tax/VAT/GST, deferred tax, current tax accounts, etc.)
• Update and maintain the tax calendar
• Providing tax support and tax advice to business
• Review all tax payments and tax returns (direct and indirect tax) whether on a weekly, biweekly, quarterly, or annual basis
• Regularly perform audits on the system to ensure data integrity; responsible for the resolution of discrepancies that might adversely impact on the company’s tax returns
• Assist the Tax team with various ad hoc projects, and analysis

What You Have:

• Education: Bachelor’s degree in accounting/ finance, or in a business related field. Having a CA, ACCA or CPA designation is advantageous. 
•  At least 3 to 4 years tax experience gained within a commercial environment of a multinational Group, candidates with a mixture of Big Four experience and in-house experience are also encouraged to apply
• Knowledge: Possess strong working knowledge of and ability to apply accounting
• Concepts: practical international tax interpretive knowledge gained from an established taxing jurisdiction (for example- SA, UK, Europe, US); and the ability to analyze and synthesize large amounts of data and related compliance/regulations
• Computer skills: Proficient with Microsoft Office tools, especially Excel. It is also essential that they possess strong computer skills to perform digital and online related tax duties
• Quantitative skills: It also vital that they possess strong mathematical and quantitative skills to handle tax audits, reconciliation related tax matters
• Attention to detail: They must be meticulously detailed individuals to ensure excellent reconciliation and consistently accurate filling of reports, preparation of documents, and effective performance of other duties assigned
• Organizational skills: Highly organized individual with the ability to multi-task and prioritize projects to ensure completion within assigned deadlines
• Excellent problem-solving skills
• Sound analytical skills: They require strong analytical skills to create highly detailed  tax reports and accurately fill out tax forms
• Communication skills: Must possess strong verbal and written communications skills necessary for explaining tax processes and making recommendations.

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy: Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development: Learning the advanced partnership automation products
• Medical Aid and Provident Fund Group schemes with Discovery & Bonitas for medical aid
• Group scheme for provident fund
• Restricted Stock Units: 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements
• Technology stipend 
• Primary Caregiver Leave
• Mental  Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage 
  
  

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-CapeTown_Hybrid

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

The marketing department is looking for an experienced and creative social media expert to join the social media marketing team in Cape Town. This role focuses on building content to highlight our customers, our people, and our product.The role also plays an instrumental role in supporting the social team and other internal stakeholders with content ideation, calendar planning, scheduling, community management, reporting, and more.

The position requires someone who enjoys working in a fast-paced environment, is a people person who loves networking, prides themselves on being deadline-driven, and has a strong background in and passion for exciting content creation.

What You'll Do:

• Finding the story within the impact.com organisation, our customers and our product. Producing this into valuable content that reflects and represents our core values, culture, purpose, and passion for our product.
• Content creation and production end-to-end. Including: brainstorming, ideation, building content outlines, producing these into bite-sized social posts.
• Liaising with multiple stakeholders to place content strategically on social media and internally.
• Detailed social monthly reporting on owned content: Build, analyse, create insights and recommendations.
• Build and streamline workflows and team communications from the ground up to support content creation.

Social monthly content production and promotion: 

• Content ideation.
• Building content outlines, producing these into bite-sized social posts. 
• Design briefs, design feedback, Canva video editing, and copywriting.
• Briefing designers on creatives and giving actionable, relevant design feedback. 
• Copywriting in brand tone. 
• Creation of workflow systems to support easy population and forward planning of all upcoming content.
• Implementing feedback timeously.
• Work with stakeholders across the entire marketing organisation in order to ideate relevant content for our channels. 
• Share appropriate content with relevant internal stakeholders for company communications.
• Promote content internally through various channels, including Slack.

Social reports/data analytics: 

• Use in-platform and SMM tool analytics to pull relevant data monthly. Build actionable insights and recommendations into a monthly report on owned content.
• A quarterly short report on performance, including insights and recommendations.

Internal communications content support and promotions:

• Share localised content with internal communications manager.
• Review localised internal communications for brand tone/ brand identity accuracy.
• Create new workflow structures.
• Organize and maintain shared folders, imagery, workflow processes across multiple Saas tools including: Asana, GSuite, Hootsuite, etc.
• Meet weekly and monthly deadlines comfortably.

What You Have:

• Content production end-to-end, from ideation to ‘live’
• Copywriting and editing
• Design briefs and creative direction feedback
• Social media management
• Relevant degree or diploma in journalism, marketing, social media or similar
• 7+ years of social media/marketing experience, ideally within a large marketing department

Beneficial experience:

• Experience using Saas tools like Hootsuite/ Sprout Social/ Asana.
• Working in a B2B or tech environment.
• Features writing
• Video

Benefits/Perks:

• Casual work environment, including working from home
• Flexible work hours
• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• 6 month paternity/maternity leave
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with 10X Funds
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics, visit www.impact.com.

Your Role at impact.com:

We are seeking a highly organized and analytical Associate Operations Manager to support the execution, optimization, and daily operations of our publisher development team. This role is pivotal in driving revenue growth through partner collaboration, performance tracking, and process improvements. The ideal candidate has a strong foundation in affiliate marketing, project management, excellent communication skills, and a passion for performance-driven marketing.

What You'll Do:

 Performance Analysis & Reporting:

• Track, analyze, and report on QBR metrics
• Assist with department planning and documentation
• Identify trends and recommend optimizations to improve campaign performance.

• Operational Support:
• Support the onboarding, communication, and management of affiliate partners.
• Maintain up-to-date process documentation 
• Collaboration:
• Coordinate with internal teams including product, creative, and customer experience to support affiliate initiatives.
• Assist with testing and launching new campaigns, promotional offers, and partner incentives.
• Process Improvement:
• Identify and implement tools or workflows to improve operations and team efficiency.
• Stay current with industry trends, technologies, and competitor activity.

Project Management:

• Assist with developing project plans and schedules. .
• Monitor and report on key performance indicators (KPIs)
• Help identify project risks and issues, and assist in mitigation strategies

What You Have:

• Bachelor's degree in Marketing, Business, Communications, or a related field.
• 2+ years of experience in affiliate marketing and project management
• Strong analytical skills; proficiency in Excel/Google Sheets and familiarity with analytics tools.
• Detail-oriented with strong organizational and project management skills.
• Excellent verbal and written communication skills.
• Ability to work both independently and cross-functionally in a fast-paced environment.

Preferred Skills:

• Experience with affiliate platforms such as Awin, Rakuten, CJ, or Partnerize
• Familiarity with Asana, or other project management software
• Experience with marketing automation or CRM tools (e.g.Salesforce, Jira)

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy. Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development. Learning the advanced partnership automation products
• Medical Aid and Provident Fund Group schemes with Discovery & Bonitas for medical aid. Group scheme for provident fund
• Restricted Stock Units: 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements
• Technology stipend 
• Primary Caregiver Leave
• Mental  Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage 
  
  

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-CapeTown_Hybrid

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit www.impact.com.

Your Role at impact.com:

As a Senior Compensation Analyst, you will play a key role in evolving, managing, and analyzing impact.com’s compensation programs to ensure they are competitive, equitable, and aligned with business goals. 

What You'll Do:

• Lead market analysis and benchmarking efforts to ensure impact.com maintains competitive and equitable pay practices.
• Own the job evaluation process, partnering with Business Partners, Recruiters, Hiring Managers, and Finance to assess roles, levels, and compensation bands.
• Manage the annual compensation review cycle, including merit, bonus, and equity planning, in collaboration with Finance and senior leadership.
• Develop compensation insights and reports providing recommendations based on internal data and external market trends.
• Drive the design, implementation, and continuous improvement of compensation structures, policies, and programs that support employee retention and motivation.
• Ensure compliance with pay transparency laws and regulatory requirements, staying ahead of emerging compensation-related legislation.
• Serve as a trusted advisor to Business Partners and Talent Acquisition on compensation-related matters, guiding decision-making on offers, promotions, and adjustments.
• Partner with Finance to conduct compensation modeling, forecasting, and budgeting for salary increases, equity grants, and incentive programs.
• Leverage HR technology and tools (e.g. Pave, BambooHR) to optimize data accuracy, reporting, and decision-making.

What You Have:

• 6+ years of experience in compensation analysis and total rewards at a high-growth technology organization with a global footprint
• Certified Compensation Professional (CCP) or similar certification is a plus.
• Strong command of compensation benchmarking methodologies and experience with salary surveys (e.g., Mercer, Pave)
• Proficiency in Excel and data visualization tools (Google Sheets, Tableau, or similar)
• Ability to translate complex compensation data into meaningful insights and presentations for business leaders
• Experience managing global compensation programs across multiple job families, levels, and countries
• Understanding of pay transparency laws and compliance considerations
• Experience with private equity compensation and stock option plans
• Exceptional attention to detail and analytical problem-solving skills
• Strong stakeholder management and communication skills, with the ability to influence across levels

Salary range: $130,000.00 - $140,000.00 per year, plus an additional 5% Company annual bonus contingent on Company performance and eligibility to receive a Restricted Stock Unit (RSU) grant

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental, and Vision insurance
• Unlimited, responsible PTO
• Parental Leave
• Technology Stipend 
• Office-only catered lunch every Tuesday and Thursday, a healthy snack bar, and great coffee to keep you fueled. 
• 401(k) with company matching
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!

impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI_Columbus_Ohio

About Us:
At impact.com, our culture is our soul. We are passionate about our people and technology and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting-edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity are rewarded. If you want to join a team where your opinion is valued, your contributions are noticed, and you enjoy working with fun and talented people worldwide, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming how businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities customers trust to purchase, get information, and entertain themselves at home, work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace drive revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics, and Levi’s, visit www.impact.com.

Job Summary: 

The Associate Product Manager will be crucial in executing product initiatives by gathering requirements, defining functionality, and setting clear, actionable goals that drive product delivery. They will collaborate closely with engineering and design teams to iteratively develop and deliver features that align with strategic objectives. Ensuring product quality is a key focus, requiring the ability to identify, prioritize, and resolve issues. They will leverage data insights to generate meaningful outcomes, incorporating user feedback from usability tests, surveys, and other research methods to refine the product experience. Additionally, they will contribute to product vision and roadmap planning, aligning product functionality with broader business objectives. The role demands strong stakeholder management skills, the ability to influence business strategy, alignment across teams, and continuous improvement within the product function. 

Specifically within the reporting squad, the Associate Product Manager will focus on understanding the data and reporting needs of our customers. This includes gathering requirements for new reports or enhancements to existing ones, translating complex data needs into clear functional specifications, and ensuring the accuracy, usability, and performance of customer-facing reports. They will collaborate closely with data engineers, front-end developers, and UX designers to deliver intuitive and insightful reporting solutions that empower our customers, and will be responsible for validating report outputs and gathering user feedback for continuous iteration and improvement.

Essential Responsibilities

Product Execution

• Feature Specification: Gather requirements, define functionality, and set goals in a clear, actionable format that can be used to communicate with the team and drive product delivery.
• Product Delivery: Work closely with one’s immediate team (engineering, design, etc.) to iteratively and quickly deliver product functionality that accomplishes pre-defined goals.
• Product Quality Assurance: Identify, prioritize, and resolve technical, functional, and business quality issues across all devices, points of sale, and use cases that apply to the product.

Customer Insight

• Fluency with Data: Use data to generate actionable insights, to leverage those insights to achieve goals set for the product, and to connect those quantified goals to meaningful outcomes for the business.
• Voice of the Customer: Leverage user feedback through usability tests, focus groups, surveys, and other forms of research to understand how users engage with the product, make better decisions, and drive meaningful outcomes for the business.
• User Experience Design: Define requirements and assist UX in delivering UX designs that are easy to use, leverage UX best practices, and dovetail with the predominant UX patterns present in the product.

Product Strategy

• Business Outcome Ownership: Drive meaningful outcomes for the business by connecting product functionality and goals to the strategic objectives of the PM’s team and the company overall.
• Product Vision and Roadmapping: Contribute to the definition of an overall vision within the teams that the Associate Product Manager operates in, that connects to the strategy for the team and the company. Contribute to the definition of a clear roadmap of highly prioritized features and initiatives that deliver against that vision.

Influencing People

• Internal Customer Collaboration: Have an extreme hands on approach working with internal customers, with a focus on improvement. Being willing to dive deep into the data to identify root cause of issues, to triage issues, manage resolution of issues, and propose and execute on required improvements.
• Stakeholder Management: Proactively identify stakeholders impacted by the PM’s area of ownership and to work with those stakeholders to factor their requirements into product decisions.
• Managing Up: The ability to work with senior managers and executives in the organization to help achieve goals, deliver meaningful business outcomes, and positively influence the strategic direction of the PM’s team and the company.
• Other duties as assigned by the Company.

This job description is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Core Competencies and Required Experience

• Minimum Qualifications:
• Bachelor's degree in Computer Science or a related technical field or equivalent practical experience
• 1-3 years of experience in technical product management, solution architecture, or related technical roles
• Demonstrated success participating in the definition, management, and launch of excellent software products
• Preferred Qualifications/Competencies:
• Familiarity with web technologies and tools (e.g., JavaScript, Google Analytics, cookies)
• Experience in a relevant field (e.g., Digital Analytics, Performance Marketing, Privacy, Web Development, API Development, etc.)
• Proven ability to influence cross-functional teams without formal authority
• Excellent communication and collaboration skills to work effectively across teams
• Experience with Agile development methodologies
• Ownership, bias for action, a curiosity to learn and dive in, great communication, customer empathy
• Experience working on fintech products or within financial technology sectors, particularly in payments or tax-related solutions, is a plus.

Environmental Working Conditions and Physical Effort

Under Typical Positions

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers and will require prolonged sitting/standing to work at a computer.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Primary caregiver leave
• Fitness club fee reimbursements
• Technology stipend 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics, and more visit www.impact.com.

Your Role at impact.com:

impact.com is seeking a Creator Relations Manager to run day-to-day creator growth and retention. This role is critical in helping creators on the impact.com platform understand how to utilize our tools to thrive and grow. The Creator Relations Manager will establish 1:1 relationships with creators already on the platform, finding the creators that are responsive and interested in our help. This role will conduct calls, host webinars, attend in-person meetings and events, and email various strategies to grow creators’ overall brand partnerships and earnings.

As the Creator Relations Manager you will be responsible for tracking your outreach, goals, and performance.

This role is the first in the next step of offering support for various creator lifecycles within our Creator Relations team. A unique opportunity to shape and nurture the future of impact.com creators, playing a key part in enhancing our brand’s influence and visibility on a global stage. The role will report to the Senior Manager, Creator Relations. Passion for influencer marketing, relationship building, talking on the phone, educating, and meeting new people are required!

What You'll Do:

• Relationship Management:
• Source creators on the platform who are interested in growth  
• Manage their daily questions and direct them to the proper support outlets 
• Get to know the creators you’re working with  
• Establish trust and comradery to lay the foundation of the creator’s relationship with impact.com 
• Be positive, helpful, and relatable in your conversations  
• Creator Growth: 
• Assist creators in partnering with brands on both affiliate and campaigns 
• Analyze and provide recommendations from individual and network-wide data to help grow creators’ earnings & partnerships 
• Work with the data team to develop and uncover network-wide data & individual creator reporting 
• Data and Reporting:
• Learn and understand our data reporting system
• Download data & utilize excel functions to parse out growth indicators and other account statuses 
• Track portfolio performance and utilize data to spearhead daily activities  

What You Have:

• 3+ years of experience working with creators & managing creator relationships
• Strong understanding of social media platforms, influencer marketing trends, and engagement strategies
• Excellent communication and interpersonal skills with a focus on relationship-building
• Loves talking on the phone 
• Strong organizational skills including experience with Google Sheets 
• Creative thinker with the ability to craft engaging experiences and content tailored to creator audiences
• A self-starter mentality & drive for excellence 
• Analytical thinker with the ability to digest data and turn it into shareable & actionable insights

Nice to have:

• Prior experience onboarding customers
• Knowledge of impact.com platform
• Love of data digging, google sheets & formulas, and reporting on metrics  
• Passion for creator affiliate marketing 

Salary range: $75,000.00- $90,000.00 base salary with a variable target of $18,750.00 - $22,500.00 plus eligibility to receive Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Continued access to  Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Parental Leave
• Technology Stipend 
• Office only catered lunch every Tuesday, Wednesday, and Thursday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-NewYork,NewYork_Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics, visit www.impact.com.

Your Role at Impact.com:

We are seeking a talented Senior Data Scientist / Data Scientist with a passion for working with generative AI models such as large language models (LLMS) to join our team. You will be with a Senior Data Scientist within a cross-functional squad  on developing and fine-tuning AI models to support influencer marketing activities, providing actionable insights and recommendations through data analysis and modeling to enhance brand/partner discovery capabilities, contracting, content creation, and performance analysis. Your work will play a crucial role in enabling brands and partners to achieve their goals faster and better, proving that a data-driven approach, and the synergy of AI and human intelligence can drive exceptional results in the digital connected economy.

What You'll Do:

• AI Model Development: Design, develop, and fine-tune machine learning models and large language models (LLMs) specifically for targeted applications in digital marketing.
• Data Analysis: Analyze large datasets to extract actionable insights and trends relevant to the partnership landscape.
• Discovery: Develop algorithms for discovering and recommending suitable creators, influencers, and affiliates based on brand requirements, product offerings and market trends.
• Process Optimization: Create models to streamline the contracting and negotiation process between brands and influencers.
• Content Creation: Assist in generating content ideas and strategies using AI-driven insights to enhance engagement and reach.
• Performance Analysis: Build predictive models to evaluate the success of marketing campaigns and provide recommendations for improvement.
• Collaboration: Work closely with product managers, marketers, and engineering teams to integrate AI solutions into the platform.
• Research and Innovation: Stay up-to-date with the latest advancements in AI and machine learning, and continuously explore new techniques and technologies to enhance our product offerings.

What You Have:

• Educational Background: Bachelor's or Master's degree in Computer Science, Data Science, Statistics, or a related field.
• Technical Expertise:
• Working knowledge of Python
• Experience with machine learning frameworks/libraries such as TensorFlow, PyTorch, Apache MLlib, or Scikit-learn.
• Well-developed knowledge of machine learning generally, and deep learning specifically.
• Experience with the use of natural language processing (NLP) techniques for textual analysis.
• Experience with data visualization tools (e.g., Tableau, Power BI, Looker).
• Familiarity with SQL
• Knowledge with Big Data processing tech (e.g., BigQuery, Databricks, Spark, Snowflake, Redshift, Hadoop) will be an added advantage
• Analytical Skills: Problem-solving abilities and exposure to modeling and analyzing large datasets to extract meaningful insights and inform decisions.
• Communication: Excellent written and verbal communication skills, with the ability to present complex technical concepts to non-technical audiences.
• Team Player: Ability to work collaboratively in a cross-functional team environment.
• Adaptability: Willingness to learn new skills and technologies, and to adapt to the evolving needs of the business.
• Experience: At least 2 - 4 years in data-related individual contributor roles
• Previous experience in a startup or fast-paced environment is desirable.

Nice to have:

•  Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Stock Options
• 3-year vesting schedule pending Board approval
• Primary caregiver leave
• Internet Allowance
• Flexible work hours
• Casual work environment
• Technology stipend

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics, visit www.impact.com.

Your Role at impact.com:

As part of our Product Enablement team, Technical Writers deliver high-quality product documentation for our industry-leading partnership management platform. This role will support the entire organization by contributing to comprehensive knowledge bases for our Partnership Automation SaaS tool used by brands, partners, and agencies across the globe. 

What You'll Do:

• Work directly with the Product Enablement team to gather an in-depth understanding of the technical and business aspects of our products and their various use cases. 
• Audit existing content for out-of-date, inaccurate, or otherwise unnecessary documentation that may confuse customers or diminish their enablement experience. 
• Interview Subject Matter Experts (SMEs) and translate their knowledge into engaging, user-friendly help content for a wide audience or technical help content for a technical audience.
• Developing high-quality product help content across mediums — written, visual, graphic — including tutorials, how-to guides, explanations, and technical reference documents. 
• Use customer feedback and documentation hub metrics to focus content development efforts. 
• Increase the use of the help center and integrations portal and minimize the need for human response. 
• Strategize with the Product Enablement team to ensure the quality, searchability, and accuracy of help content across multiple delivery points.

What You Have:

• Possesses in-depth knowledge of technical writing principles and demonstrates mastery of documentation tools. Produces high-quality, user-centric content that requires minimal editing.
• Proven knowledge and experience creating documentation for developers, including API documentation, integration guides, and code examples.
• Leads complex documentation projects, improves processes, and collaborates effectively across multiple teams to ensure consistent and high-quality deliverables.
• Clearly communicates complex technical information to diverse audiences and actively mentors junior writers.
• 5+ years of technical writing experience, including project leadership, and a bachelor’s degree in a relevant field.
• (Preferred) Knowledge of marketing principles and web languages (HTML, CSS, XML, JavaScript).

Benefits:

• Hybrid, Casual work environment
• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements
• Technology Stipend
• Primary Caregiver Leave
• Mental  Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-CapeTown_Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and more, visit www.impact.com.

Why this role is exciting:

The Impact.com Account Executive through a clear understanding of the Impact Partnership Cloud, prospects, educates and secures operationally viable customers and achieves a targeted revenue goal.

Responsibilities:

• Build revenue and surpass assigned quarterly & annual quotas
• Convey advantages through online or in-person prospecting, discovery and demo of the platform
• Educate prospects on Impact products, associated benefits and build a business case
• Collaborate within and outside of sales team to ensure successful client onboarding
• Actively prospect new business to fulfil pipeline obligations
• Accurately report pipeline performance and velocity to direct manager through proper documentation via Salesforce
• Ensure customers are prepared to enter operational and onboarding queue for successful implementation
• Constantly build knowledge and understanding of marketing ecosystem and how Impact plays a role
• Maintain positive attitude, highlighted by persistence and curiosity
• Be an expert in your product line and industry ecosystem
• Achieve requisite NMRR goal as assigned by management
• Build 3X of quarterly quota in pipeline phase through prospecting and diagnostic calls
• Continually improve win close rate (~20% of all open opps)
• Maintain forward momentum through deal stage velocity

Does this sound like you?

• You have consultative and solution focused approached to selling and know how to ask the right questions
• You love presenting and do this is a way that is authentic, captivating and insightful
• You use the written word to your advantage by making the complex simple and the simple compelling
• You communicate and act with empathy
• You are self-driven, you hold yourself accountable, you are naturally curious and you can think strategically, execute tactically and remain patient and positive.
• You have experience in the Digital marketing world and can navigate the ecosystem
• Experience with Salesforce, Gsuite, excel and powerpoint
• Experience with outbound communication tools a + (salesloft, Groove .)
• 1-2 years of SaaS sales experience
• 3-4 years in a client facing role
• 2+ years of outbound communication and know how to capture attention 

Benefits/Perks:

• Unlimited PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development - learning the advanced partnership automation products
• Flexible work hours
• Private Health Insurance
• Internet Allowance
• Casual work environment
• Mental Health aware via Modern Health
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA

All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-RL1

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics, and more, visit www.impact.com.

Why this role is exciting!

We are growing our sales organization to accommodate the increasing demand for our solution. We are looking for an experienced and dynamic sales person to own one of our top territories in North America. You will have the opportunity to grow rapidly and gain exposure to new marketing technologies as we progress! As an Account Executive, Commercial, you will be responsible for driving the sales process with prospective customers. Strong consultative and analytical skills are important for successful navigation from solution demo, the definition of the scope and final contract. Be the face and name of impact.com to some of the most well-known brands worldwide.

Responsibilities:

• Sell the product to the appropriate accounts and manage towards hitting a preset revenue target.
• Generate pipeline by proactively sourcing opportunities within the designated territory.
• Prepare & deliver world-class demos and value-based presentations.
• Answer prospects’ questions about product value, uses, integrations, and implementation.
• Pro-actively drive the process with a prospective client from initial prospecting to a signed contract and internal handoff.
• Drive active engagement by all internal and external stakeholders necessary to close a deal.
• Update SFDC daily with all relevant details needed to reflect business reality.

Does this sound like you:

• Bachelors Degree or equivalent experience.
• Ideally 2+ years of closing experience, within SaaS.
• Must be a true hunter!
• Must be willing to work out of the NYC office 3x a week, at the minimum
• Independent person with the desire to excel in a competitive and highly rewarding industry.
• Strong communication, effective problem-solving, networking and presentation skills.
• Proven track record of building territories and addressing client needs.
• Experience handling objections at multiple levels of enterprise organizations.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.
• Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

Salary Range: $150-$200K OTE potential total on target earnings (base + commission), per year, plus eligibility to receive Restricted Stock Unit (RSU) grant.

This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-Santa Barbara

#LI-New York, New York

The Company:

At impact.com our culture is our soul. We are passionate about our people, and our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting-edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity are rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to purchase, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics, and more, visit www.impact.com.

Your Role at impact.com:

We are offering a unique opportunity to get an incredible amount of experience with a premier SaaS company. As a Business Development Representative, you will get to learn from a management team that has a proven track record and be put on a fast track to develop your career. You’ll engage with marketing leaders from top tier brands and innovative start-ups, helping them understand how Impact can bring new value to their business.

What You'll Do:

• Educate and qualify prospects about our transformative technology and the solution Impact provides for their marketing challenges
• Create opportunities for our account executive team through a combination of cold calling, email campaigns, and social selling techniques
• Work closely with Account Executives to build a pipeline for Impact’s products
• Track and manage prospects through Salesforce.com
• Participate in team meetings, networking, trade show events and activities to grow the business
• Providing valuable market and product feedback to continue to drive Impact’s business development strategy

What You Have:

• Bachelor's Degree or Equivalent Experience 
• Experience in any customer-facing service industry (retail, telesales, real-estate etc.)
• Excited by the prospect of getting an incredible amount of experience with all critical business functions - Sales, Business Development, Marketing, Client Services, Product, Technology and Finance
• Knowledge of Salesforce.com is a plus
• Above all else - hungry, humble and smart. Self-motivated and can get passionate about marketing & technology

Nice to have:

•  Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Continued access to  Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Parental Leave
• Technology Stipend 
• Office only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

Salary Range: $76,500 potential total on target earnings (base + commission), per year, plus eligibility to receive Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI_NewYork_NewYork

Role Title: Business Development Representative - Inbound

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics, and more, visit www.impact.com.

Why this role is exciting!

We are offering a unique opportunity to get an incredible amount of experience working with the world’s leading partnership management platform. You will be the first line of contact at impact.com responsible for generating new business through inbound opportunities by helping prospects understand the value of impact.com’s 3 SKUs. Your experience collaborating across sales, demand generation, sales/marketing operations, and more will allow for invaluable learning opportunities and skill development. 

What you will be doing: 

• Engage with inbound contact forms/inquiries, web chats, emails to assess qualification of prospects
• Educate and qualify prospects about our transformative technology and the 3 SKUs Impact provides for their marketing challenges
• Work closely with Account Executives across all segments - customer & new logo, to build a pipeline for impact.com’s products. Additionally you will work closely with Demand Generation, Marketing Operations, and more to streamline workflows. 
• Track and manage prospects through Salesforce.com and leverage tools like Outreach.io, Sales Navigator, ZoomInfo, and more.
• Schedule high-impact appointments with those who are of good potential with Account Executives
• Providing valuable market and product feedback to continue to drive impact.com’s business development strategy

Does this sound like you? 

• Experience in any customer-facing service industry (retail, telesales, real-estate etc.)
• Excited by the prospect of getting an incredible amount of experience with all critical business functions - Sales, Business Development, Marketing, Client Services, Product, Technology and Finance
• Confident and courteous verbal and written communication skills
• Above all else - hungry, humble and smart. Self-motivated and can get passionate about marketing & technology

Salary Range: Salary: $58,500 per year, plus additional Variable Commission Plan (Additional $18000) contingent on performance and eligible to receive Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited PTO
• Flexible work hours
• Maternity/Paternity leave
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI_NewYork,NewYork_Hybrid

Role Title: Business DevelopmentRepresentative, Inbound

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit www.impact.com.Why this role is exciting!

Your Role at impact.com:

We are offering a unique opportunity to get an incredible amount of experience working with the world’s leading partnership management platform. You will be the first line of contact at impact.com responsible for generating new business through inbound opportunities by helping prospects understand the value of impact.com’s 3 SKUs. Your experience collaborating across sales, demand generation, sales/marketing operations, and more will allow for invaluable learning opportunities and skill development. 

What You'll Do: 

• Engage with inbound contact forms/inquiries, web chats, emails to assess qualification of prospects
• Perform outbound activities to engage with various types of marketing leads
• Educate and qualify prospects about our transformative technology and the 3 SKUs Impact provides for their marketing challenges
• Work closely with Account Executives across all segments - customer & new logo, to build a pipeline for impact.com’s products. Additionally you will work closely with Demand Generation, Marketing Operations, and more to streamline workflows. 
• Track and manage prospects through Salesforce.com and leverage tools like Outreach.io, Sales Navigator, ZoomInfo, and more.
• Schedule high-impact appointments with those who are of good potential with Account Executives
• Providing valuable market and product feedback to continue to drive impact.com’s business development strategy

What You Have:

• Experience in any customer-facing service industry (retail, telesales, real-estate etc.)
• Excited by the prospect of getting an incredible amount of experience with all critical business functions - Sales, Business Development, Marketing, Client Services, Product, Technology and Finance
• Confident and courteous verbal and written communication skills
• Above all else - hungry, humble and smart. Self-motivated and can get passionate about marketing & technology

Salary Range: Salary: $58,500 per year, plus additional Variable Commission Plan (Additional $18000) contingent on performance and eligible to receive Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Continued access to  Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Parental Leave
• Technology Stipend 
• Office only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!
•  

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI_NewYork,NewYork_Hybrid

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit www.impact.com.

Your Role at impact.com:

Partnerships are at the heart of impact.com - not just enabling thousands of brands to develop their own partnerships, but making sure we are a leading partner in our own right. The impact.com Technology Partnerships team’s mission is to leverage impact.com’s partnerships with fellow tech companies to drive business opportunities and best-in-class customer experiences.

Technology Partner Associates [TPA] are responsible for discovering and vetting new technology partners, setting up conversations with those businesses, and aiding key initiatives to develop long-term partnerships. 

Technology Partner Associates will collaborate closely with existing strategic partners to orchestrate co-sponsored events aimed at generating new business for impact.com and its channel partners. 

The ideal candidate is energetic, curious, tenacious, highly motivated, organized, and a natural networker. You’re not afraid of goals, and thrive when talking to people, selling them things you believe in. You should be tech-savvy, and comfortable explaining complex concepts and have a solid understanding of the marketing technology ecosystem.

What You'll Do:

• Diving deep and learning the ins and outs of partnership marketing - one of the fastest growing marketing channels in the world - and of impact.com - the world’s leading partnership platform.
• Working closely with Technology Partner Managers to manage existing relationships and source new technology partners
• Planning and executing co-sponsored events with technology and agency partners to drive new business pipelines. TPA’s will be responsible for managing expectations with collaborating event sponsors, communicating with venues, and driving event RSVPs from high-value prospective customers through email outreach campaigns. 
• Researching, profiling, and blueprinting new potential technology partners. You’ll have to put your detective hat on and think critically about the mutual value of integration partners and how they align with impact.com’s strategic direction.
• Reaching out to potential partners to create new conversations and partnership opportunities for our Technology Partner Managers through a combination social selling, email campaigns, cold calling, events, and more. This requires a mix of perseverance and creativity.
• Aiding in the day-to-day operations of strategic technology partnerships. 
• Participating in team meetings, networking, trade show events and activities to grow the business.
• Providing valuable market and product feedback to continue to drive impact.com’s partner development strategy.

What You Have:

• 1 + years of experience in a sales or marketing role at a SaaS company. Business Development experience is a huge plus.
• An exceptional communicator - written and verbal; you put time and energy into your communications and enjoy speaking with people.
• Detail-oriented and organized; you’re capable of managing a large number of concurrent tasks without dropping balls.
• Event organizing experience - the ability to deliver high-end, in-person events which contribute to sales goals.
• A natural networker; you thrive on talking to people, forging connections, and selling things you believe in.
• A tenacious optimist; you’re not demoralized by setbacks or “no’s” and are always looking for the next opportunity. 
• You’re inherently curious - excited by things you don’t understand, new technologies and how they fit together, markets, strategies, and more.
• You’re an energetic self-starter, and are hungry - for wins, for growth, for success, for knowledge. 
• You’re skilled in prospecting, using tools like LinkedIn, Salesforce and SalesLoft
• You are passionate about ecosystem-lead growth, the value of technology integration partners and dedicated to creating reciprocal value for you and your partners. 
• You’re tech-savvy, comfortable with creating presentations, scheduling meetings, using social media, quick to adopt new technology etc.
  
  

Salary Range: $70,000 - $80,000/yr ($91,000 - $104,000 per year in potential OTE), plus eligible to receive Restricted Stock Unit (RSU) grant and additional variable annual bonus contingent on Company performance.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Technology Stipend 
• Continued access to Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

 What You'll Do:

• Provide enterprise-level Product Support to our customers and partners, covering chat and ticketing. Empower our customers to get the most out of our platform and grow their businesses.
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are done in a timely manner.
• Contribute to internal and external knowledge base support documentation to drive best practices.  
• Diagnosing, troubleshooting, and identifying solutions to resolve customer and system issues promptly and efficiently.
• Become our platform expert, identify common customer challenges, work with cross-department on customer needs and product suggestions

 What you have:

• Bachelor's degree or higher
• Experience (2-4+ years) in one or more of these areas is preferable:
  • Customer Technical Support
  • Working in a SaaS business
  • Digital Marketing industry
  • Service Quality Management
• Fluent in both English and Chinese (spoken and written)
• Excellent communicator with strong interpersonal skills, and the ability to understand and explain complex technical concepts to your audience 
• Organized, excellent at time management  
• Team player with great adaptability 
• Customer Focus, Commercial Drive, Service-oriented mindset
• Strong sense of responsibility, motivated self-starter 
• Curiosity to identify, research, and solve problems
• Great multitasker, ability to work independently 
• Proficiency in Word/Excel/PPT and other software. Strong document editing ability
• Familiarity with concepts like APIs, FTPs, HTML/CSS, and affiliate marketing (preferred)

Benefits:

• Hybrid work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• 6 months paid Primary caregiver leave
• Private Health insurance
• Mental Health & Wellness care via Modern Health
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness activity fee reimbursementsTechnology stipend Bi-weekly lunchesTraining & Development
• Learning the advanced partnership automation products

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

• Passionate about its people
• Focused on delivering the very best tech to our customers
• Offering the flexibility to work how and where you are most successful
• Obsessed with our customer’s success
• The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
• Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
• Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Adidas, AirBnB, eBay, Lenovo, Nike and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 1,100 employees and 21 offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at impact.com:

As a Customer Success Manager, you will be an incredible product expert! This involves honing and growing customer relationships with buyers utilizing our software suite to build stronger & more successful marketing campaigns.

Portraying good business sense, a solid understanding of the digital ecosystem and being a critical thinker will have you shining and growing every day at impact.com. 

What You'll Do:

• Delivering world-class support to our top clients.
• Maintain a balanced proactive/reactive relationship with your assigned accounts.
• Dedicated duties include account monitoring, regular check-ins and relationship building.
• Reactive duties include training, product support, and appropriate delegation when technical issues and feature requests arise.

What You Have:

• 2+ years customer service/relationship experience, preferably B2B
• In-depth understanding of the influencer marketing’s ecosystem
• Bachelor's Degree (Business, Marketing or related field a plus)
• Consistent track record of providing stellar support to customers.
• Strong understanding of the digital marketing ecosystem
• Healthy dose of initiative and the ability to remain flexible
• Detail-oriented and able to efficiently prioritize tasks
• Be a critical thinker and an inventive problem-solver
• Professional communication skills
• Enthusiastic teammate
• Great conflict resolution skills
• Excellent time management skills
• Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements
• Technology stipend 

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-CapeTown_Hybrid

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit www.impact.com.

impact.com is a global leader in partnership technology, empowering brands to drive growth through strategic collaborations. With hypergrowth across Greater China, we’re scaling our new business engine and need a proven Sales Director to build and lead a new AE team, while collaborating with our existing sales leadership to drive unified revenue growth.

Your Role at impact.com:

As Sales Director, you’ll build and lead a new high-performing sales team focused on new client acquisition, while working in lockstep with our established sales organization. This is a high-visibility, high-accountability role—you’ll own the strategy, execution, and scaling of this new business unit, with a direct reporting line to the MD.

Key Objectives in Year 1:

1. Build a new AE team from the ground up (hiring, coaching, process design).
2. Exceed pipeline and revenue targets for new business while maintaining harmony with the existing sales org.
3. Prove ability to scale—success here opens the door to broader leadership of the full sales org.

Sales Org Structure & Leadership Philosophy

• You’ll report directly to the MD (not layered under existing sales leadership).
• Initially, focus on building a new AE team—existing senior sales managers will continue reporting to the MD.
• Long-term: Opportunity to take full ownership of the Greater China sales organization upon demonstrated success in scaling the new team.
• Budget reflects current stage—we’re pragmatic about resources but committed to investing in the right leader.

What You'll Do:

1. Build & Lead the New Sales Team

• Recruit, onboard, and coach a team of high-impact AEs (initial focus: 5–10 hires).
• Design repeatable playbooks for new business acquisition in key industries (retail, finance, automotive, AI).
• Implement rigorous pipeline management and forecasting (SFDC/HubSpot mastery required).

1. Drive Scalable Revenue Growth

• Own and exceed quarterly new business targets (ARR, pipeline coverage, expansion).
• Leverage Martech/CDP trends to differentiate impact.com’s USP in competitive deals.
• Collaborate with marketing on account-based strategies for enterprise clients.

1. Strategic Leadership

• Work closely with the MD to align new and existing teams—ensure complementary GTM motions.
• Represent impact.com at C-level industry engagements to open doors.
• Earn the mandate to eventually lead the full sales org through measurable results.

Why This Role?

• Prove-yourself opportunity: Build something new with a clear path to greater scope.
• Autonomy: Direct line to MD with support to run your team your way.
• Impact: Shape the future of partnership tech in China’s booming digital economy.

What You Have:

• 5+ years as a Sales Director in SaaS, with proven success scaling teams from 10–30+ AEs.
• China market mastery: Deep understanding of local SaaS buying cycles, procurement, and compliance.
• Builder mentality: Thrives in ambiguity; has launched new teams/divisions before.
• Fluent in English & Mandarin—can negotiate complex enterprise deals and inspire teams.
• No ego, high EQ: Able to collaborate with parallel sales leaders while driving your team’s success.

Nice-to-Have:

• Experience in retail/finance/automotive verticals.
• Exposure to partnership tech or performance marketing.

Travel & Logistics

• 20–30% travel (domestic + APAC/global alignment).
• Budget-conscious but aggressive: We’ll invest where it moves the needle.

Salary Range:  $800,000 - $960,000 CNY per year, OTE potential total on target earnings (base + commission) per year, plus eligibility to receive Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Technology Stipend 
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics visit www.impact.com.

The Nordic Team

Impact.com is growing quickly in the Nordics and now the Studio team, the in-house influencer marketing team, are looking to expand with a German and English speaking intern focusing on influencer recruitment and support in Europe as well as the Nordics. 

Your Role at impact.com:

As a member of the Studio team, you will contribute to multiple accounts across verticals, including fashion, parenting, food, technology, and more. We design and manage campaigns for clients from introductory tests to year-long brand ambassador programs. In this role, you will support campaign execution and senior team members on a variety of larger programs. 

What You'll Do:

• Find and build partnerships with influencers for a variety of brands 
• Handle scouting to outreach and support. 
• Support the influencers in their daily work. 
• Assist with campaigns for big brands.
• Communicate with creators, including negotiation, in partnership with Account Managers
• Provide excellent customer service and expertise, ensuring both the clients and creators are happy and impressed with our services
• Stay on top of social media trends. 

This is a paid full time internship for 6 months with the possibility for a “tillsvidareanställning” after that. 

We are a small team located in the heart of Stockholm but you would be a part of a big global organization where you will learn from teams across the globe. 

What You Have:

Maybe you are currently studying in need of work experience or you just graduated looking for your first job. You love research, communicating with people and spending time on social media. You should be fluent in English and German. 

• Bachelor's Degree/ Graduate preferred
• Fluent German is a must 
• Open to candidates early in their career with up to 2 years of experience in influencer marketing
• Knowledge of influencers across verticals and influencer rates a major plus
• Knowledge of social media platforms and enjoy spending time on social media (Instagram, TikTok, Youtube, Snapchat) 
• Enjoy researching. 
• Communication, organisation, and relationship building skills
• Ability to meet tight deadlines
• Problem solving skills
• Basic knowledge of Google Sheets and Slides or Excel & Powerpoint
• A plus to speak one of the Nordic languages as well but not required.

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Why this role is exciting! 

Partnerships are at the heart of impact.com - not just enabling thousands of brands to develop their own partnerships, but making sure we are a leading partner in our own right. As the Marketing Manager dedicated to Channel Partnerships, you’ll be developing strategies, programs, and content to share the best of impact.com with our agencies and technology partners - keeping them informed and up to date. 

What you will be doing:

• Determine the GTM strategy with product marketing, content marketing, DG, enablement and channel leadership. 
• Form the strategy and conceptualizing/running creative campaigns to help with both brand awareness and lead gen.
• Create educational and enablement material for agency and technology partners to help deliver impact.com’s goals. 
• Support the success of the Partner Program and Portal, through development of strategy, materials and delivery.
• Working with a dedicated Demand Gen manager to outline a paid strategy to help fill our funnel with qualified leads and ultimately help generate pipeline to hit the team’s goals. 
• Collaborating with the agency and technology partner managers, and develop ideas of which marketing channels and content will convert their audience.
• Client and partner relationship building —must be comfortable creating relationships with external clients and talent managers to help source co-marketing opportunities (i.e. case studies, speaking opps, PR, webinars, etc.).
• Maintaining constant feedback loop/comms between all teams as the “glue” to our creator/influencer pod 
• Create, monitor, and optimize— you’ll be working with our Marketing Ops team to ensure tracking and reporting is in place for these programs, and put presentations together to report on the ROI as it relates to these initiatives in the form of bi-weekly updates/decks for stakeholders 

Does this sound like you?  

• 5-7 years marketing experience 
• Excellent project management skills, with a demonstrated ability to consistently prioritize and manage multiple tasks from concept through implementation, and deliver quality outcomes on time and on budget
• Strong writing skills - comfortable creating content for email marketing, website, one sheets, case studies and more
• Strong understanding of personas, value drivers, target audience and how the marketing funnel works 
• Experience working with or creating content for agency or technology partners.
• Multi-tasker that enjoys fast-paced environments 
• Comfortable and excited by data!
• Collaborative and enjoys working with multiple teams. 
• Positive attitude and sense of urgency
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA (nice to have)

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited PTO
• Flexible work hours
• Parental Leave
• Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Salary Range: $90,000-$110,000 per year, plus eligible to receive Restricted Stock Unit (RSU) grant and additional variable annual bonus contingent on Company performance.

Our Company: 

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics visit www.impact.com.

Your Role at impact.com:

As a Manager, Publisher Development & Acquisition at impact.com, you’ll take the lead in growing our ANZ publisher marketplace by acquiring, onboarding, and activating high-potential partners, from content creators and affiliate networks to media houses and tech platforms. You’ll play a pivotal role in shaping our publisher ecosystem during a time of rapid regional expansion. This is a high-impact role for someone who thrives on building relationships, solving complex problems, and bringing new ideas to life. If you're commercially minded, operationally strong, and passionate about partnerships we’d love to hear from you.

What You’ll Do:

• Drive publisher acquisition and onboarding across ANZ, ensuring new partners have a seamless, supported experience on our platform.
  
  
• Build tailored growth and enablement plans for publishers, using performance insights to drive activation, engagement, and revenue.
  
  
• Manage a portfolio of publishers throughout the lifecycle, from onboarding to scale, with a focus on performance and productivity.
  
  
• Provide proactive support and strategic guidance to partners, including platform training, reporting insights, and advertiser matchmaking.
  
  
• Collaborate cross-functionally with sales, client success, product, and marketing teams to champion publisher needs and initiatives.
  
  
• Optimise processes across onboarding, reporting, and partner support, partnering with global teams to adopt best practices and drive efficiency.
  
  
• Analyse publisher performance data and report on portfolio health, using insights to inform and evolve your strategy.
  
  
• Advocate for emerging publisher models and contribute to go-to-market planning and category leadership within the ANZ region.
  
  

What You Bring: 

• 4+ years of experience in publisher development, affiliate partnerships, or platform marketing.
  
  
• A strong understanding of the affiliate and broader partnership ecosystem, especially within content, strategic, and media publishers.
  
  
• Commercially focused with a proven track record of driving performance through partner engagement and structured planning.
  
  
• Confident using CRM and reporting tools such as Salesforce, Freshdesk, Google Suite, and Jira.
  
  
• Excellent communication and stakeholder management skills, both internally and externally.
  
  
• Comfortable working across time zones and collaborating on global initiatives.
  
  
• Highly organised, detail-oriented, and confident interpreting data to inform decisions.
  
  

Benefits:

• Responsible PTO policy- take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Flexible remote working policy

• Training & Development - Free Coursera Subscription and PXA partnerships learning

• Restricted Stock Units - 3-year vesting schedule pending Board approval

• Internet Allowance

• Gym reimbursements

• Technology stipend 

• Mental  Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage

• Health Insurance 

• 6 Months Paid Parental Leave

• Free in office lunches several days per week

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

Our Company: 

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics visit www.impact.com.

Your Role at impact.com:

As a Manager, Publisher Development & Acquisition at impact.com, you’ll take the lead in growing our ANZ publisher marketplace by acquiring, onboarding, and activating high-potential partners, from content creators and affiliate networks to media houses and tech platforms. You’ll play a pivotal role in shaping our publisher ecosystem during a time of rapid regional expansion. This is a high-impact role for someone who thrives on building relationships, solving complex problems, and bringing new ideas to life. If you're commercially minded, operationally strong, and passionate about partnerships we’d love to hear from you.

What You’ll Do:

• Drive publisher acquisition and onboarding across ANZ, ensuring new partners have a seamless, supported experience on our platform.
  
  
• Build tailored growth and enablement plans for publishers, using performance insights to drive activation, engagement, and revenue.
  
  
• Manage a portfolio of publishers throughout the lifecycle, from onboarding to scale, with a focus on performance and productivity.
  
  
• Provide proactive support and strategic guidance to partners, including platform training, reporting insights, and advertiser matchmaking.
  
  
• Collaborate cross-functionally with sales, client success, product, and marketing teams to champion publisher needs and initiatives.
  
  
• Optimise processes across onboarding, reporting, and partner support, partnering with global teams to adopt best practices and drive efficiency.
  
  
• Analyse publisher performance data and report on portfolio health, using insights to inform and evolve your strategy.
  
  
• Advocate for emerging publisher models and contribute to go-to-market planning and category leadership within the ANZ region.
  
  

What You Bring: 

• 4+  years of experience in publisher development, affiliate partnerships, or platform marketing.
  
  
• A strong understanding of the affiliate and broader partnership ecosystem, especially within content, strategic, and media publishers.
  
  
• Commercially focused with a proven track record of driving performance through partner engagement and structured planning.
  
  
• Confident using CRM and reporting tools such as Salesforce, Freshdesk, Google Suite, and Jira.
  
  
• Excellent communication and stakeholder management skills, both internally and externally.
  
  
• Comfortable working across time zones and collaborating on global initiatives.
  
  
• Highly organised, detail-oriented, and confident interpreting data to inform decisions.
  
  

Benefits:

• Responsible PTO policy- take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Flexible remote working policy

• Training & Development - Free Coursera Subscription and PXA partnerships learning

• Restricted Stock Units - 3-year vesting schedule pending Board approval

• Internet Allowance

• Gym reimbursements

• Technology stipend 

• Mental  Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage

• Health Insurance 

• 6 Months Paid Parental Leave

• Free in office lunches several days per week

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Your Role at impact.com:

The Revenue Operations Specialist position is an exciting opportunity to work with a global team in a fast growing GTM organization. In this role, you will be responsible for supporting GTM growth through providing effective reporting and analysis of revenue-generating activities. You will also support the design, implementation, and optimization of efficient sales processes and sales tools on a global level and act as a bridge between Greater China and US teams in support of this

What You'll Do:

• Develops and maintains sales support systems and processes (including workflow and documentation)
• Administers sales automation tools. 
• Creates and updates records of leads, accounts, or related information. 
• Maintains a repository of master sales documents, including standard contracts or current price sheets. 
• Generate reports detailing pipelines, forecasts, territory assignments, tracking productivity and quota attainment. 
• Provide direct business partnering support to sales and finance organization for sales reporting and processes 
• Provide regular support for other teams, including executives such General Manager of Greater China market, for relevant training, planning preparation, workflow designs 
• With guidance from Sales and Executive leadership direct Total Addressable Market planning 
• Build and maintain high quality reporting on KPIs and critical dashboards 
• Perform analysis of sales performance as directed by senior management 
• Perform regular reporting and analysis on areas including sales performance versus quota, sales pipeline and forecasts, sales funnel metrics, sales productivity/ efficiency, and churn. Generate clear insights as a driver for recommendations for improvement • Assist with quarterly and bi-annual business reviews for Greater China region
• Build and maintain high quality reporting and dashboards on KPIs and key sales initiatives
• Assist in developing and maintaining sales support systems and processes (including workflow and documentation) 
• Administer select tools in our GTM tech stack as a RevOps power user 
• Work with global sales, operations, and finance teams to support global and regional salesrelated initiatives, which could include assisting with: Automating processes to reduce errors and improve efficiency; improving data accuracy and data hygiene; supporting regional implementations/roll-outs of global sales automation tools and processes; territory planning and quota-setting process; total addressable market planning, and more

What You Have:

• Analytical thinking skills.
• Strategic thinking skills.
• Oral and written communication skills 
• Strong working grasp of sales operational processes and tooling, able to automate processes to improve efficiency and reduce errors.
• Fully proficient in technical systems required for their role (Salesforce, enabling technologies) 
• Detail Oriented and Organised: • Develops ways of structuring, monitoring and validating data to ensure data integrity. 
• Performs work under general or limited supervision. Handles complex issues and problems, and refers more complex issues to higher-level staff as appropriate. May provide leadership, coaching, and/or mentoring to a subordinate group. 
• Minimum 1-2 years relevant experience in SaaS, revenue operations, sales operations, or related field 
• Have an analytical mindset, critical thinking skills, and comfort with numbers/large data sets • Have strong oral and written communication 
• Able to tell a concise story with data in a jargon-free way to both non-subject matter experts and executives
• Is detail-oriented and 
• Able to structure, monitor, and validate data to ensure data integrity 
• Have a working grasp of sales operational processes and tooling
• Experience with Salesforce, Excel/Google Sheets for analysis 
• Experience with data visualization tools a plus 
• Experience with sales automation tools, Confluence/JIRA a plus 
• A self-starter who has a strong sense of accountability and can proactively manage their own workstream

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• 6 months paid Primary caregiver leave
• Private Health insurance
• Mental Health & Wellness care via Modern Health
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness activity fee reimbursementsTechnology stipend Bi-weekly lunchesTraining & Development
• Learning the advanced partnership automation products

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics, and more, visit www.impact.com.

Why this role is exciting:

This position as RVP of Sales focuses on managing functions essential to our go-to-market strategy to drive sales enablement and productivity. This will include planning, forecasting, reporting and analytics, sales process optimization, and marketing and sales tech stack management. Oversees hiring, coaching, training, strategy, and personal development for their team.

What you will be doing:

• Recruit, train, and retain a top performing sales team
• Lead and coach a team of sales representatives, enabling them to exceed their quotas consistently 
• Run weekly 1-on-1s with each direct report to help them overcome roadblocks and chart their long-term career growth 
• Monitor team KPIs and proactively identify the actions that your team members can take to improve each month 
• Demonstrate a “never quit” attitude and instill tenacity and resilience in your team 
• Analyze team performance data to suggest scalable improvements to core sales processes and sales training 
• Foster a transparent, inclusive, and achievement-oriented team culture 
• Assist sales staff in closing account sales opportunities when needed
• Develop and manage strong relationships across teams and looking for opportunities to add value for the customer and additional revenue
• Maintain market and industry knowledge to support continued growth

Does this sound like you?

• 4+ years of experience managing a team of Account Executives
• 4+ years of experience in a new business quota-carrying sales position as an individual contributor
• You can demonstrate a track record of overachievement against individual and team quotas 
• You have examples of sales reps you’ve coached from underperforming to high-achieving 
• You instinctively document the training, team-building, and sales process plays that work and share them with your colleagues to drive improvement across your organization 
• You have strong empathy for peers, direct reports, and customers 
• You have excellent communication skills and the ability to motivate behavior change 
• You’re adaptable and open to changing processes when it’s right for your team, your organization, and the customers you serve 
• Experience within performance, partner, or affiliate marketing is a plus.

Salary Range: $360,000 - $390,000 per year, OTE potential total on target earnings (base + commission) per year, plus eligibility to receive Restricted Stock Unit (RSU) grant.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.
• Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI_Remote_US

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics, visit www.impact.com.

Why this role is exciting! 

Partnerships are at the heart of impact.com - not just enabling thousands of brands to develop their own partnerships, but making sure we are a leading partner in our own right. The impact.com Agency Partnerships team works with hundreds of agencies to source new business and to ensure impact.com clients are supported by a full ecosystem. The team is cross-organizational in nature, working closely with sales, product, success, marketing, legal, and more.

Channel Partner Managers (CPMs) are responsible for building long-term, mutually beneficial, business relationships with marketing agency partners. Agency partners are responsible for a tremendous portion of impact.com’s growth and success, and this vital role is the driver of those partnerships.

As a Senior CPM on our “Acquisition” team, you will work with new agencies, with the goal of making them long-term productive partners in our ecosystem. Using strong consultative skills, you will work with partners to dissect their business goals and coach your partners on how to grow their business with impact.com. You will guide agencies in learning how impact.com can help them improve their client acquisition rates, client retention rates, and overall business profitability. Success in this vital role requires you to balance salesmanship, business development, account management, relationship-building, education, and more, all while learning a new industry and technology.

The ideal candidate has a proven track-record of success in channel partnerships, is energetic, curious, tenacious, highly motivated, organized, a natural networker, and an excellent consultative seller. You’re not afraid of goals, and thrive when talking to people, selling them things you believe in. You should be tech-savvy, and comfortable explaining complex concepts. The best candidates will have a strong understanding of performance marketing and the role agencies play in driving growth for their clients.

What you will be doing: 

• Build and manage partner relationships and build a sales pipeline by working with your partners to exceed sales goals
• Develop a long-term successful strategy for your partners and your book of business
• Become an expert at presenting how partnerships and impact.com’s software can help a partner improve the fundamentals of their business.
• Close new business at or above quota level by identifying partners who are willing to invest both time and money in leveraging our software and training
• Bring your thinking, strategies, and ideas to advance our company’s values, unique culture, and vision for the future. You will need to be both creative and resourceful as you guide new agency partners down the path to success with impact.com. 
• Proactively leading joint partner planning process that develops mutual performance objectives and critical milestones associated with a productive partner relationship.
• Collaborating with partners to identify new business opportunities.
• Proactively assessing, validating, and refining approaches to partnerships.

Does this sound like you?  

• 2-8+ years of experience in business development / sales / account management or related experience.
• 1-5+ years of experience in a channel sales team
• A proven track record of meeting and exceeding sales targets
• An exceptional communicator - written and verbal; you put time and energy into your communications and enjoy speaking with people.
• Detail-oriented and organized; you’re capable of managing a large number of concurrent tasks without dropping balls.
• A natural networker; you thrive on talking to people, forging connections, and selling things you believe in.
• An energetic self-starter, and are hungry - for wins, for growth, for success, for knowledge.
• Preferred: Experience in the partnership / affiliate / influencer marketing industry, or in digital marketing.                                                                                                                                                                                                                                                                                                                                               

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.
• Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

Salary range: $125,000 - $150,000 plus 30% Variable Commission plus eligibility to receive a generous Restricted Stock Unit (RSU) grant 

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI_NewYork_New_York

#LI_SantaBarbara

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics, visit www.impact.com.

Your Role at Impact.com:

The DevOps Engineer is responsible for working hands-on to create and develop automated, containerised cloud application platforms, and design and implement DevOps processes that use those platforms. To act as a subject matter expert for troubleshooting and resolving complex, multi-tier architecture problems that span a number of different platforms. Plans and conducts technical tasks associated with the implementation and maintenance of internal cloud enterprise-shared virtualisation infrastructure. Develops and executes cloud solution roadmaps as they relate to business and executes company strategy to drive the achievement of business objective. Maintains consistent version control across platforms, and monitoring of continuous deployment. Implements proactive monitoring practices, derive actionable insights from telemetry data, ensure the reliability and security of IT operations, and optimise performance. Documents system specifications for internal use and end user, highlighting bug fixes, new features and potential issues.

What You'll Do:

• Become familiar with technologies used on the squad
• Perform triage functionality through verification and fixing of bugs
• Collaborate with a distributed team to fulfill the department's quarterly objectives
• Automate recurring manual tasks & optimize repetitive
• Develop code both independently and while pair programming
• Perform code reviews
• Research and prototype new technologies
• Write and maintain design, user and test documentation
• Support software testing and quality assurance processes to ensure high-quality deliverables
• Develop, test and maintain software for the Platform
• Build meaningful unit, functional and integration level tests for the software built
• Respond to alerts, review error messages, and fix bugs in a timely manner
• Ability to assess, debug and resolve technical issues
• Maintain build- and stage stability
• Review business needs, requirements, technical specifications

What You Have:

• A solid background in administrating Linux operating systems, preferably CentOS, RedHat and Ubuntu
• A good understanding of IaC ( infrastructure of code ) principles and adopting these methods to drive automation and self service.
• A comprehensive grasp of coding and scripting in common languages, including Python, Perl, PHP, and Ruby.
• Familiarity with at least one primary coding language, like C++ or Java.
• The ability to identify, evaluate, and integrate diverse open-source technologies and cloud services.
• Proven experience with business and CI/CD tools like Prometheus, GitHub, Atlassian Jira, Confluence, and Jenkins.
• Proven experience with public cloud resources and services, including AWS, Microsoft Azure, and Google
• Familiarity with various IT monitoring and management tools like Cloudflare and Elastic
• Proficiency in troubleshooting and resolving technical issues across staging, uat and production
• A strong focus on security and adhere to NIST and CIS

Nice to have:

•  Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Stock Options
• 3-year vesting schedule pending Board approval
• Primary caregiver leave
• Internet Allowance
• Flexible work hours
• Casual work environment
• Technology stipend

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics, visit www.impact.com.

Your Role at Impact:

What You'll Do:

• Develop, test, and maintain software for the platform.
• Build meaningful unit and functional tests for the software built
• Collaborate with a distributed team to fulfill the departments quarterly objectives
• Develop code both independently and while pair programming
• Write and maintain design, user and test documentation
• Become familiar with technologies used on the squad 
• Perform triage functionality through verification and fixing of bugs
• Build both backend and frontend services.
• Production Deployments

What You Have:

• Initiative
• Adaptability
• Personal Development
• Being a team player
• Completed B.S. In Computer Science (Honours) or related field or equivalent professional experience
• Openssource contributions are beneficial
• Desire to work with Java, Spring, React and related Technologies
• 1 - 2 years experience in Software development
• Agile / Iterative processes. Kanban / Scrum
• Knowledge of Relational Databases, Table design, SQL
• Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Primary caregiver leave
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursementsTechnology stipend 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics, visit www.impact.com.

Your Role at Impact:

What You'll Do:

• Develop, test, and maintain software for the platform.
• Write automation tests
• Build meaningful unit, functional and integration level tests for the software built
• Collaborate with a distributed team to fulfill the departments quarterly objectives
• Develop code both independently and while pair programming
• Write and maintain design, user and test documentation
• Become familiar with technologies used on the squad 
• Perform triage functionality through verification and fixing of bugs
• Build non customer facing code
• Support software testing and quality assurance processes to ensure high-quality deliverables
• Production Deployments  

What You Have:

• Initiative
• Adaptability
• Personal Development
• Being a team player
• Completed B.S. In Computer Science or related field or equivalent professional experience
• Openssource contributions are beneficial
• Desire to work with Java, Spring and related Technologies
• 1 - 2 years experience in Software development
• Agile / Iterative processes. Kanban / Scrum
• Knowledge of Relational Databases, Table design, SQL
• Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Primary caregiver leave
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursementsTechnology stipend 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics, visit www.impact.com.

Your Role at Impact:

What You'll Do:

• Develop, test, and maintain software for the platform.
• Build meaningful unit and functional tests for the software built
• Collaborate with a distributed team to fulfill the departments quarterly objectives
• Develop code both independently and while pair programming
• Write and maintain design, user and test documentation
• Become familiar with technologies used on the squad 
• Perform triage functionality through verification and fixing of bugs
• Build both backend and frontend services.
• Production Deployments

What You Have:

• Initiative
• Adaptability
• Personal Development
• Being a team player
• Completed B.S. In Computer Science (Honours) or related field or equivalent professional experience
• Openssource contributions are beneficial
• Desire to work with Java, Spring, React and related Technologies
• 1 - 2 years experience in Software development
• Agile / Iterative processes. Kanban / Scrum
• Knowledge of Relational Databases, Table design, SQL
• Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Primary caregiver leave
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursementsTechnology stipend 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

 Your Role at impact.com:

Are you passionate about building robust, high-quality software and enabling engineering teams to do the same? Do you thrive on solving complex technical challenges while fostering a culture of collaboration and excellence? We're looking for an experienced and visionary Engineering Manager, Test Platform to lead our newly established QA Platform & Enablement team in Cape Town.

As the Engineering Manager, Test Platform, you will lead a critical function focused on both the technical infrastructure and the people development side of Quality Assurance.

What You'll Do:

Fostering Community:

• Actively cultivate a strong QA Guild across our engineering department. You'll facilitate shared chat channels, organize meetups, and encourage knowledge sharing to break down silos and build connections among QA professionals on various teams.

Driving Training & Upskilling:

• Identify training needs for our QA Guild members (both Analysts and SDETs). You'll design, plan, and execute comprehensive upskilling programs, workshops on new techniques, and create a centralized knowledge base to ensure faster ramp-up and continuous skill development.

Defining Standards & Best Practices:

• Collaborate with engineering teams to establish helpful, consistent standards for how we conduct both manual and automated QA. You'll lead the charge in innovating and crowd-sourcing new best practices, with a strong emphasis on increasing automation, improving test planning, and streamlining bug reporting.

Building the Test Platform:

• Lead the evaluation, selection, and implementation of next-generation tools for our test platform stack (e.g., comparing Selenium vs. Playwright). You'll also oversee the development of internal testing libraries, maintain critical testing platform services like Selenium Grid and Sauce Labs, and ensure seamless integration of QA into our broader product management, security, and performance testing processes. This includes building new capabilities to enhance automation efficiency and effectiveness.

Team Leadership:

• Build, mentor, and grow a dedicated QA Platform & Enablement team, fostering an environment of technical excellence, collaboration, and continuous improvement.

 What You Have:

• Several years of experience in Quality Assurance and/or Software Development Engineering in Test (SDET) roles, with a strong background in test automation and platform development.
• Proven leadership experience, ideally managing engineering or QA teams.
• Deep expertise in various testing methodologies, tools, and frameworks (e.g., Selenium, Playwright, TestRail, CI/CD integration).
• A passion for building communities and enabling technical professionals through training and knowledge sharing.
• Excellent communication, interpersonal, and collaboration skills, with the ability to influence and align stakeholders across different teams.
• A proactive and innovative mindset, always seeking ways to improve quality, efficiency, and developer experience.

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with 10X fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements
• Technology Stipend

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-CapeTown_Hybrid

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L'Oréal, Fanatics and more, visit www.impact.com.

Why this role is exciting! 

As a Frontend Software Engineer, you will be working within a fast-paced, agile team, building the user experience for the next generation of Impact’s partnership automation platform.  You will learn our component library, micro-UI tech stack, and deployment packages.  You will own product features from idea to production.

We work with many of the world’s best-known brands - you will be directly building the product we are selling to companies.

What you will be doing:

• Design and develop Vue components for our frontend library
• Be a key contributor to the company UI guild
• Review UX team mockups and implement their designs into the core product
• Improve deployments of the company’s applications and services
• Troubleshoot frontend issues
• Be part of a continuously improving, agile team

Does this sound like you?

• 3+ years’ experience building frontend software
• Experience in Vue.js or similar frontend frameworks
• Experience in REST APIs
• Experience building applications with public cloud providers and serverless technologies
• Familiar with relational and NoSQL databases
• Familiar with frontend build tools and CI/CD pipelines
• Ready to learn from a team that has taken companies from startup to billion-dollar unicorns

Salary Range: $90,000.00 - $120,000.00 CAD per year, plus additional 5% variable annual bonus contingent on Company performance and eligible to receive Restricted Stock Unit (RSU) grant. *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• The position is open to remote candidates who are eligible to work in Canada and are tax residents of Canada. 
• Strong extended health benefits, mental health support and support for new parents are provided to all employees on day-one of employment.
• We encourage our employees to take the time they need with unlimited time off
• Other benefits include:
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!
• Continued access to  Affiliate & Partnerships Industry Fundamentals Certification by PXA

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

The Company: 

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Your Role at impact.com:

• Assisting in the development of GenAI-powered tools and automations
• Supporting the improvement of internal processes through AI
• Learning how to build applications that help different departments boost productivity
• Collaborating with engineers, product managers, and business stakeholders

• Work on real AI projects that drive business impact
• Learn from a talented and collaborative team
• Grow your skills in GenAI tools, agentic AI, and automation
• Explore how AI is applied across different business functions

What You'll Do:

• Build and deploy agentic AI solutions that enable autonomous task completion across business functions
• Develop reusable AI libraries and SDKs that accelerate product discovery and empower engineering teams
• Build specialized AI tools that transform manual workflows into efficient automated processes
• Design and implement smart internationalization libraries that enhance global user experiences
• Create and optimize RAG systems that make company knowledge instantly accessible
• Develop scalable orchestration frameworks for AI agents to handle complex business processes
• Engineer prompt management systems and versioning tools for consistent AI interactions
• Build and maintain AI-powered knowledge graphs to improve information discovery and utilisation
• Create comprehensive LLM evaluation frameworks to ensure quality, accuracy, and performance
• Research, evaluate, and integrate third-party AI tools and SaaS solutions into the business
• Develop AI-powered analytics pipelines that transform unstructured data into actionable insights
• Implement conversational AI interfaces that streamline internal support and enhance productivity
• Stay current with advancements in GenAI, vector databases, and embeddings technologies
• Contribute to our internal AI community through knowledge sharing and best practices
• Work with cloud AI services to ensure scalability, reliability, and cost-effectiveness

What You Have:

• Software engineering fundamentals
• At least one year experience with Python and relevant AI/ML frameworks and libraries
• Basic understanding of cloud platforms (GCP preferred, AWS/Azure acceptable)
• Experience working with at least one AI provider API (OpenAI, Anthropic, or Google Gemini)
• Hands-on knowledge of LLM orchestration frameworks like LangChain and LangGraph
• Basic familiarity with LLM orchestration frameworks like LangChain or LangGraph
• Basic understanding of AI agents and automation concepts
• Understanding of vector databases and embedding models for semantic search
• Basic experience with pre-trained models and model deployment concepts
• Knowledge of RAG architectures and implementation patterns
• Ability to implement prompt engineering best practices for LLM applications
• Exposure to knowledge base and data indexing concepts (LlamaIndex familiarity is a plus)
• Strong problem-solving skills and attention to detail
• Excellent communication skills and ability to explain complex concepts to non-technical stakeholders
• Demonstrated hunger to learn, innovate, and stay current with the rapidly evolving AI landscape
• Ability to work collaboratively in a fast-paced environment

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
  • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
  • Learning the advanced partnership automation products
• Medical Aid and Provident Fund
  • Group schemes with Discovery & Bonitas for medical aid
  • Group scheme for provident fund
• Restricted Stock Units
  • 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements
• Technology stipend 
• Primary Caregiver Leave
• Mental Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-CP

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics, visit www.impact.com.

Your Role at Impact:

As a NodeJS Engineer, your focus will be on delivering stories for the squad, monitoring production environments and managing deployments to production.

This role assumes that you are able to utilize the latest features of a language and can effectively select and implement the right design pattern to solve problems independently.

You will have experience implementing integration tests, be comfortable working with CI and confidently reuse existing frameworks.

At this level you are expected to have an understanding of the business requirements of all stories in the sprint, implement stories on existing cloud infrastructure and services and independently implement agreed design to spec. You should feel comfortable escalating appropriately.

You are also expected to help team members with implementation

What You'll Do:

• Develop, test and maintain software for the Platform
• Build meaningful unit, functional and integration level tests for the software built
• Collaborate with a distributed team to fulfill the department's quarterly objectives
• Develop code both independently and while pair programming
• Write and maintain design, user and test documentation
• Become familiar with technologies used on the squad
• Perform triage functionality through verification and fixing of bugs
• Build customer and non customer facing code.
• Support software testing and quality assurance processes to ensure high-quality deliverables
• Create SQL for Tech Updates and ensure this is ready for review
• Keeps technically abreast of trends and advancements within area of specialization, incorporating these improvements where applicable
• Review business needs, requirements, technical specifications
• Respond to alerts, review error messages, and fix bugs in a timely manner
• Mentor and give guidance to less senior staff to grow careers
• Perform code reviews

What You Have:

• Initiative
• Adaptability
• Personal Development
• Being a team player
• Completed B.S. In Computer Science or related field or equivalent professional experience.
• Opensource contributions are beneficial
• Experience working with Java, Spring and related Technologies are beneficial
• 4+ years Software Development
• Agile / Iterative processes. Kanban / Scrum
• Knowledge of Relational Databases, Table design, SQL
• TDD experience
• Continuous Integration / Delivery methods, tooling, integrations
• Experience working with Large Scale processing
• Exposure and experience in any Google Cloud technology highly desired
• Experience in monitoring, alerting and production support

Nice to have:

•  Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks:

• Casual work environment, including working from home
• Flexible work hours
• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• 6 month primary caregiver leave
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements
• Technology Stipend

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors

#LI-Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics, visit www.impact.com.

Your Role at Impact.com

Your primary focus will be to help build and design our AI focus regulated compliance tools and combine that with our existing compliance tools. This will include, creating APIs, Pub/Sub using Kafka, batch jobs, spring boot, spring AI, LLMs and Vector stores mostly focused around Vertex AI but not exclusively.

You will be delivering software for the squad through planning, designing, implementing, testing and deploying. You will be self-sufficient with an understanding of ancillary services and infrastructure.

This role assumes that you are able to define the correct cloud services to use, identify the best approach for using gen AI and tools around it, implement new libraries and identify and solve problems independently.

You will have experience across multiple languages with practical experience in common architectural patterns, implementing blackbox and whitebox testing and complex integration testing frameworks.

At this level you are expected to deliver independently as well as unblock and assist team members with delivery. You should feel comfortable escalating and communicating effectively.

What You'll Do:

• Collaborate with a distributed team to fulfill the departments quarterly objectives
• Develop code both independently and while pair programming
• Write and maintain design, user and test documentation
• Become familiar with technologies used on the squad
• Perform triage functionality through verification and fixing of bugs
• Build customer and non customer facing code
• Support software testing and quality assurance processes to ensure high-quality deliverables
• Create SQL for Tech Updates and ensure this is ready for review
• Keeps technically abreast of trends and advancements within area of specialization, incorporating these improvements where applicable
• Review business needs, requirements, technical specifications
• Respond to alerts, review error messages, and fix bugs in a timely manner
• Mentor and give guidance to less senior staff to grow careers
• Perform code reviews
• Approve pull requests
• Perform Point releases
• Maintain build- and stage stability
• Research and prototype new technologies
• Influence system wide architecture
• Evolve architecture 
• Regularly review peer contributions and take part in constructive retrospectives to increase efficiency
• Actively contribute to and maintain technical documentation
• Follow technology trends and incorporate new promising technology as required to keep with the times
• Ability to assess, debug and resolve technical issues
• Contribute to creative solutions that help make the development process more efficient
• Elevated ownership of application stability

What You Have:

• Initiative
• Adaptability
• Being a team player
• Personal Development
• Completed B.S. In Computer Science or related field or equivalent professional experience
• Opensource contributions are beneficial
• Gen AI experience using and implementing software using AI
• 8+ years experience: Java 8 +, SQL, Unix shell commands, version control, JDBC, OR Tools (Hibernate, JPA), Spring boot, Spring AI, HTTP/Rest protocols, build tools (Gradle/Maven), CI (Jenkins/Bamboo/etc), JVM & Garbage collection, Cloud Computing, Load balancing
• Experience working with Java, Spring and related Technologies
• 8+ years Software Development
• Agile / Iterative processes. Kanban / Scrum
• Knowledge of Relational Databases, Table design, SQL, Vector Stores
• TDD experience
• Continuous intergration / Delivery methods, tooling, integrations
• Experience working with Large Scale processing
• Exposure and experience in any Google Cloud technology highly desired
• Experience in monitoring, alerting and production support
• Good understanding of JVM and Garbage Collection
• Knowledge of Regulated Compliance is a big plus
• Exposure to front end technologies
• Experience Mentoring / Training teams
• Experience in taking ownership off larger pieces of work
• Proven track record of influencing architecture and inter-disciplinary dependencies
• Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics, visit www.impact.com.

Your Role at Impact.com

As a Senior Software Engineer, your focus will be on delivering epics for the squad through planning, designing, implementing, testing and deploying. You will be self sufficient with an understanding of ancillary services and infrastructure.

This role assumes that you are able to define the correct cloud services to use, implement new libraries and identify and solve problems independently.

You will have experience across multiple languages with practical experience in common architectural patterns, implementing blackbox and whitebox testing and complex integration testing frameworks.

At this level you are expected to deliver independently as well as unblock and assist team members with delivery. You should feel comfortable escalating and communicating effectively.

You will also be working closely with the SSO to prioritise, and understand the strategic direction of the product and help team members with planning, design and implementation.

What You'll Do:

• Collaborate with a distributed team to fulfill the department's quarterly objectives
• Develop code both independently and while pair programming
• Write and maintain design, user and test documentation
• Become familiar with technologies used on the squad
• Perform triage functionality through verification and fixing of bugs
• Build customer and non customer facing code.
• Support software testing and quality assurance processes to ensure high-quality deliverables
• Create SQL for Tech Updates and ensure this is ready for review
• Keeps technically abreast of trends and advancements within area of specialization, incorporating these improvements where applicable
• Review business needs, requirements, technical specifications
• Respond to alerts, review error messages, and fix bugs in a timely manner
• Mentor and give guidance to less senior staff to grow careers
• Perform code reviews
• Approve pull requests
• Perform point releases
• Maintain build- and stage stability
• Research and prototype new technologies
• Influence system wide architecture
• Evolve architecture
• Regularly review peer contributions and take part in constructive retrospectives to increase efficiency
• Actively contribute to and maintain technical documentation
• Follow technology trends and incorporate new promising technology as required to keep with the times
• Ability to assess, debug and resolve technical issues
• Contribute to creative solutions that help make the development process more efficient - elevated ownership of application stability

What You Have:

• Initiative
• Adaptability
• Being a team player
• Personal Development
• Completed B.S. In Computer Science or related field or equivalent professional experience.
• Opensource contributions are beneficial
• 8+ years experience: Java 8 +, SQL, Unix shell commands, version control, JDBC, OR Tools (Hibernate, JPA), Spring MVC, HTTP/Rest protocols, build tools (Gradle/Maven), CI (Jenkins/Bamboo/etc), JVM &Garbage collection, NOSQL & Data lakes, Cloud Computing, Load balancing
• Experience working with Java, Spring and related Technologies
• 8+ years Software Development
• Agile / Iterative processes. Kanban / Scrum
• Knowledge of Relational Databases, Table design, SQL
• TDD experience
• Continuous Integration / Delivery methods, tooling, integrations
• Experience working with Large Scale processing
• Exposure and experience in any Google Cloud technology highly desired
• Experience in monitoring, alerting and production support
• Good understanding of JVM and Garbage Collection
• Knowledge of Digital Marketing is a big plus
• Exposure to front end technologies
• Experience Mentoring / Training teams
• Experience in taking ownership off larger pieces of work
• Proven track record of influencing architecture and inter-disciplinary dependencies
• Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with 10x Funds
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics, visit www.impact.com.

Your Role at Impact.com

As a Senior Software Engineer III, your focus will be on delivering epics for the squad through planning, designing, implementing, testing and deploying. You will be self sufficient with an understanding of ancillary services and infrastructure.

This role assumes that you are able to define the correct cloud services to use, implement new libraries and identify and solve problems independently.

You will have experience across multiple languages with practical experience in common architectural patterns, implementing blackbox and whitebox testing and complex integration testing frameworks.

At this level you are expected to deliver independently as well as unblock and assist team members with delivery. You should feel comfortable escalating and communicating effectively.

You will also be working closely with the SSO to prioritize, and understand the strategic direction of the product and help team members with planning, design and implementation.

What You'll Do:

• Collaborate with a distributed team to fulfill the department's quarterly objectives
• Develop code both independently and while pair programming
• Write and maintain design, user and test documentation
• Become familiar with technologies used on the squad
• Perform triage functionality through verification and fixing of bugs
• Build customer and non customer facing code.
• Support software testing and quality assurance processes to ensure high-quality deliverables
• Create SQL for Tech Updates and ensure this is ready for review
• Keeps technically abreast of trends and advancements within area of specialization, incorporating these improvements where applicable
• Review business needs, requirements, technical specifications
• Respond to alerts, review error messages, and fix bugs in a timely manner
• Mentor and give guidance to less senior staff to grow careers
• Perform code reviews
• Approve pull requests
• Perform point releases
• Maintain build- and stage stability
• Research and prototype new technologies
• Influence system wide architecture
• Evolve architecture
• Regularly review peer contributions and take part in constructive retrospectives to increase efficiency
• Actively contribute to and maintain technical documentation
• Follow technology trends and incorporate new promising technology as required to keep with the times
• Ability to assess, debug and resolve technical issues
• Contribute to creative solutions that help make the development process more efficient - elevated ownership of application stability

What You Have:

• Initiative
• Adaptability
• Being a team player
• Personal Development
• Completed B.S. In Computer Science or related field or equivalent professional experience.
• Opensource contributions are beneficial
• 8+ years experience: Java 8 +, SQL, Unix shell commands, version control, JDBC, OR Tools (Hibernate, JPA), Spring MVC, HTTP/Rest protocols, build tools (Gradle/Maven), CI (Jenkins/Bamboo/etc), JVM &Garbage collection, NOSQL & Data lakes, Cloud Computing, Load balancing
• Experience working with Java, Spring and related Technologies
• 8+ years Software Development
• Agile / Iterative processes. Kanban / Scrum
• Knowledge of Relational Databases, Table design, SQL
• TDD experience
• Continuous Integration / Delivery methods, tooling, integrations
• Experience working with Large Scale processing
• Exposure and experience in any Google Cloud technology highly desired
• Experience in monitoring, alerting and production support
• Good understanding of JVM and Garbage Collection
• Knowledge of Digital Marketing is a big plus
• Exposure to front end technologies
• Experience Mentoring / Training teams
• Experience in taking ownership off larger pieces of work
• Proven track record of influencing architecture and inter-disciplinary dependencies
• Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with 10x Funds
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

What You'll Do:

Responsible for developing, testing, maintaining the SaaS marketing platform software. The platform is built using modern enterprise technologies, architectures and development processes.  As a member of the SCRUM Team, the Software Engineer III is part of a self-organizing process where they take on whatever task is needed to ensure the success of the team and the Company.

• This person is part of an Agile / Scrum team and is expected to mentor / lead others where applicable.  
• As well this role assumes a certain independent capability to investigate and learn new technologies subsequently providing recommendations to the team backed by a solid understanding of the value new technologies will provide.  
• This is a coding position and the Engineer is expected to learn their deficiencies, contribute to the Impact Engineering Organization their learnings, and champion best practices. 
• The Software Engineer III signs off on code reviews

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics, visit www.impact.com.

Your Role at impact.com:

As a Tech Lead, your focus will be on delivering epics for the squad through planning, designing, implementing, testing and deploying. You will be self-sufficient with an understanding of ancillary services and infrastructure. This role assumes that you are able to define the correct cloud services to use, implement new libraries, and identify and solve problems independently. You will have experience across multiple languages with practical experience in common architectural patterns, implementing blackbox and whitebox testing, and complex integration testing frameworks. At this level, you are expected to deliver independently as well as unblock and assist team members with delivery. You should feel comfortable escalating and communicating effectively. You will also be working closely with the SSO to prioritise and understand the strategic direction of the product and help team members with planning, design, and implementation.

What You'll Do:

• Collaborate with a distributed team to fulfill the department's quarterly objectives
• Develop code both independently and while pair programming
• Write and maintain design, user, and test documentation
• Become familiar with the technologies used on the squad
• Perform triage functionality through verification and fixing of bugs
• Build customer and non-customer-facing code.
• Support software testing and quality assurance processes to ensure high-quality deliverables
• Create SQL for Tech Updates and ensure this is ready for review
• Keeps technically abreast of trends and advancements within area of specialization, incorporating these improvements where applicable
• Review business needs, requirements, technical specifications
• Respond to alerts, review error messages, and fix bugs in a timely manner
• Mentor and give guidance to less senior staff to grow careers
• Perform code reviews
• Approve pull requests
• Perform point releases
• Maintain build- and stage stability
• Research and prototype new technologies
• Influence system wide architecture
• Evolve architecture
• Regularly review peer contributions and take part in constructive retrospectives to increase efficiency
• Actively contribute to and maintain technical documentation
• Follow technology trends and incorporate new promising technology as required to keep with the times
• Ability to assess, debug and resolve technical issues
• Contribute to creative solutions that help make the development process more efficient
• Elevated ownership of application stability

What You Have:

• Initiative
• Adaptability
• Being a team player
• Personal Development
• Completed B.S. In Computer Science or related field or equivalent professional experience.
• 8+ years experience: Java 8+ / PHP / JavaScript / TypeScript, SQL, Unix shell commands, version control, JDBC, OR Tools HTTP/Rest protocols, build tools (Gradle/Maven), CI (Jenkins/Bamboo/etc), JVM & Garbage collection, NOSQL & Data lakes, Cloud Computing, Load balancing
• Agile / Iterative processes. Kanban / Scrum
• Knowledge of Relational Databases, Table design, SQL
• TDD experience
• Continuous Integration / Delivery methods, tooling, integrations
• Experience working with Large Scale processing
• Exposure and experience in any Google Cloud technology highly desired
• Experience in monitoring, alerting and production support
• Good understanding of JVM and Garbage Collection
• Knowledge of Digital Marketing is a big plus
• Exposure to front end technologies
• Experience Mentoring / Training teams
• Experience in taking ownership off larger pieces of work
• Proven track record of influencing architecture and inter-disciplinary dependencies

Salary Range: $180,000.00 - $200,000.00 CAD per year, plus an additional 5% variable annual bonus contingent on Company performance and eligible to receive a Restricted Stock Unit (RSU) grant.

Benefits (Perks):

• Victoria, BC preferred with roles being open to candidates who are eligible to work in Canada and are tax residents of Canada. Remote available if needed.
• Strong extended health benefits, mental health support and support for new parents are provided to all employees on day-one of employment.
• Health & Prescription coverage, vision and dental care, virtual health care, out of country medical coverage
• Insurance coverage (life, short term disability, long term disability, and more)
• Health Care Spending Account
• Two different Employee Assistance Programs
• We encourage our employees to take the time they need with unlimited time off:
• The last two weeks of the year are also given as holiday to all employees
• Global holidays - We all celebrate a holiday a quarter where we all get the same day off. 
• Other benefits include:
• Parental Leave Top-Up Program
• Flexible work hours
• Monthly Internet Allowance
• Technology Stipend
• Fitness Subsidy
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI_Canada

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit www.impact.com.

Your Role at impact.com:

As a Software Engineer at impact.com, you'll work on a global team, building real time data processes at-scale - ingesting data, enriching, and landing into reporting.  You will be part of the design and build of distributed systems with an opportunity to become an expert in the field.

We work with many of the world’s best-known brands - you will be directly building the product we are selling to these companies.

What You'll Do:

• Design, code, and automate tests for new product features around Data Pipelines
• Leverage technologies like Kafka, Spark, Dataproc, BigTable, Streaming
• Work directly with huge datasets not only processing but in backend storage systems
• Resolve real-world challenges for Brands on our Partnership Platform
• Address complex technical engineering issues related to scale and performance
• Engage directly with the Product team and other engineers to gather and understand requirements
• Be part of an agile team process and continuous improvement
• Collaborate with remote team members using tools like Slack and Zoom
• Participate in an on-call rotation schedule as part of the team's commitment to own production

What You Have:

• A desire to process data at scale and ideally experience doing so
• A solid background and understanding of Java and/or Scala
• 2+ years experience in programming
• Strong communication skills
• A problem-solver, eager to address challenges and deliver solutions
• Thrives independently and when collaborating within a team
• B.S. in Computer Science or equivalent professional experience
• Tools & Skills
• Java / Scala
• SQL 
• Git | Gradle | IntelliJ
• MacOs / Linux | Cloud Computing

Salary Range: $95,000 - $105,000 per year, plus an additional 5% variable annual bonus contingent on Company performance and eligible to receive a Restricted Stock Unit (RSU) grant. *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Technology Stipend 
• Continued access to Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

 Your Role at impact.com:

As a Quality Assurance Engineer at Impact, your key responsibilities will include delivering high quality software, loudly advocating for software testing best practices, and helping to instill a strong quality mindset in those around you. This role will work globally, cross team and cross functionally to directly ensure the highest level of quality for key customers. 

Successful candidates will be quick learners who are able to flex and adapt with different needs and processes depending on what they are working on. An eye for detail will also be important as you navigate the large and feature rich platform that is impact.com

What You'll Do:

• Hands on software testing of bugs, features and complex software systems
• Certify the quality of new and modified functionality before release to customers
• Analyze requirements and develop test plans
• Create, revise, execute, and review test cases, suites and scenarios
• Monitor system health
• Review and report software defects
• Create and maintain test data
• Write and maintain automated tests
• Review and action pull requests
• Write and maintain documentation
• Support multiple cross functional projects simultaneously

 What You Have:

• Strong communication skills
• Solid programming skills
• An understanding of testing theory and methodologies
• An understanding of the SDLC and Agile methodologies
• The ability to quickly learn new systems and domains
• At least 3 years experience in software testing
• At least 2 years of test automation experience using multiple testing frameworks

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with 10x Fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements

Technology Stipend

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-NK1

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics visit www.impact.com.

 Your Role at impact.com:

As a Software Quality Assurance Engineer at Impact, your key responsibilities will carry a dual  mandate, being to deliver the highest quality software to our end users while simultaneously ensuring the persistence of the quality standard by means of automated regression. This is a rare opportunity in QA to have a direct influence on the quality of our software through every phase of the feature delivery workflow. This role will fully encompass all responsibilities associated with the Quality Assurance complement for a designated squad.

The applicant who is ultimately successful will be expected to scrutinize new features with a high attention to detail and document the methodology utilised in the form of a detailed test plan containing the respective test cases specific to the feature.  Upon successful deployment of the feature, the scenarios detailed in the test plan are then to be automated using Java and selenium webdriver.

The person filling this role will also be mandated with conducting the regression testing phase of the deployment workflow process and reporting on results timeously. The successful candidate will partner closely with software Development Engineers and Product Managers to understand product requirements as well as functionality for developing appropriate build scripts, test plans and test cases.

What You'll Do:

• Accountable for Automation Testing
• Accountable for creating, configuring and maintaining a suite of automated regressions tests & their environment
• Test Planning & Analysis of Requirements
• Sign-off on manually scripted test cases
• Review and action pull requests 
• Review product design documentation to ensure that requirements stated are correct, unambiguous, and verifiable.
• Consult with product development to evaluate system interfaces, operational requirements, and performance requirements of the overall system.
• Define test methods and create test plans for new or updated software projects to determine if the software will perform accurately and reliably according to documented requirements as well as established standards under both normal and abnormal conditions
• Recommend design improvements or corrections to engineers throughout the SDLC.
• Maintain effective communication with the project software engineers on project limitation, capability, performance requirement and hardware interface changes.
• Execute test plans and create test reports to describe program evaluation, testing, and correction.
• Testing will include functional and nonfunctional, integration, regression, system, smoke and sanity testing (minimum)
• Monitor program performance after implementation to prevent re-occurrence of program operating problems and ensure efficiency of operation.
• Conduct compatibility tests with vendor-provided programs.
• Formulate and design software systems, using scientific analysis and mathematical models to predict and measure outcome and consequences of design.
• Create test tools that facilitate data gathering and test method execution.
• Support manufacturing by verifying fixture software or any software used during production.
• Participate in risk management meetings.
• Scripting of test cases against manually scripted test cases / TestRail
• Run regression tests against the applications then diagnose & report all issues
• Implement automated tests using a Selenium framework
• Defect Management
• Implement scripts and server configurations for automated build and testing environments
• Provide reports and procedures on Automation runs & progress
• Reporting and tracking test metrics such as test and code coverage
• Ensure QA automated test framework is documented, with focus on continuity

 What You Have:

• Solid understanding of computer programming and software development
• Ability to troubleshoot equipment problems and perform complex system tests
• Creative thinking skills
• Detail-oriented personality
• Excellent manual dexterity
• Ability to communicate well to other members of the development team
• At least 3 years experience in SDLC (Software Development Life Cycle)
• Bachelor's Degree/BTEC or equivalent experience
• ISTQB/ISEB (Pref)
• At least 2 years of experience in developing RESTful APIs
• At least 3 years of test automation experience: Selenium, Jasmine, POM, Cucumber
• Certified in Java, Spring or AWS technologies (Pref)
• Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements
• Technology Stipend

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-NK1