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WE ARE

Adaptable. Passionate. Collaborative.

Don’t just come to work — come to change how businesses succeed

View global opportunities

We’re a leader, not a follower

impact.com is the global leader in partnership automation, a new category of SaaS technology that enables businesses to grow through all kinds of partnerships Companies like eBay, Walmart, Ticketmaster, and Uber have turned to us to grow their partnerships. In 2020 alone, we added 500+ new clients, and as businesses discover partnerships as a significant growth channel, that number continues to grow.

We’re transforming the way businesses succeed, and we’re looking for innovative team members who are ready to make a difference in the partnership economy.

Our values

WE

Believe in...

Diversity, Equity, & Inclusion

We believe diversity makes us stronger. We’re on a journey to abolish systemic bias from our company and activate a culture of inclusion, belonging, and equal treatment. We welcome those who can help us on our way.

Passion

We believe that a small group of passionate people is all it takes to #createimpact. We aim to direct that energy to perform at our highest level while striking the balance necessary to sustain peak performance.

Growth

We believe that growth drives happiness, so we always strive to learn and improve while inspiring our teammates to do the same.

Diversity, Equity, & Inclusion

We believe diversity makes us stronger. We’re on a journey to abolish systemic bias from our company and activate a culture of inclusion, belonging, and equal treatment. We welcome those who can help us on our way.

Passion

We believe that a small group of passionate people is all it takes to #createimpact. We aim to direct that energy to perform at our highest level while striking the balance necessary to sustain peak performance.

Growth

We believe that growth drives happiness, so we always strive to learn and improve while inspiring our teammates to do the same.

We are a global community

impact.com welcomes candidates with backgrounds that are traditionally underrepresented. We offer opportunities to create community in — and out — of our offices around the world.

Partnership Cloud Life Cycle

Global offices

13

Employees

750+

Nationalities

20+

Join us

Our benefits

Your happiness is central to our success. Our perks and policies are tailored to fit each of our global offices, but everyone at impact.com receives the same core benefits.

Level up

To help you grow, we offer a wide variety of professional development courses and training.

Work-life balance

Rest keeps the passion burning. Our flexible, unlimited time-off policy allows you to take the time that you need, when you need it.

WFH opportunities

To help you find balance in your life, we have a flexible working policy which enables you to work from home.

Save for tomorrow

Invest in your future with a company matched retirement plans and company stock options.

Stay healthy

Health is happiness. Enjoy inclusive, comprehensive healthcare plans for you and your family.

Family matters

Work should enable you to live the life you want, so we offer paid family leave for both birthing and non-birthing parents.

Level up

To help you grow, we offer a wide variety of professional development courses and training.

Work-life balance

Rest keeps the passion burning. Our flexible, unlimited time-off policy allows you to take the time that you need, when you need it.

WFH opportunities

To help you find balance in your life, we have a flexible working policy which enables you to work from home.

Save for tomorrow

Invest in your future with a company matched retirement plans and company stock options.

Stay healthy

Health is happiness. Enjoy inclusive, comprehensive healthcare plans for you and your family.

Family matters

Work should enable you to live the life you want, so we offer paid family leave for both birthing and non-birthing parents.

What’s the hiring process? It depends

Every team at impact.com has its own unique hiring process. For some positions, we can make a decision after just a few interactions. Highly technical roles may require more touchpoints along the way. In general, here’s what you can expect once you submit an application.

STEP 1

A conversation

After we screen an application, we may reach out to ask and answer a few questions to see if we are a match with a candidate. This would be followed by any applicable technical evaluations.

STEP 2

Team interviews

We often want candidates to meet their potential teammates to get a feel for who they are, what they do, and what it’s like to work at impact.com.

STEP 3

Feedback and negotiation

Feedback for all candidates, if you are successful an offer is extended.

STEP 4

Pre-onboarding

Once contract is signed, background checks need to be completed and onboarding begins.

STEP 1

A conversation

After we screen an application, we may reach out to ask and answer a few questions to see if we are a match with a candidate. This would be followed by any applicable technical evaluations.

STEP 2

Team interviews

We often want candidates to meet their potential teammates to get a feel for who they are, what they do, and what it’s like to work at impact.com.

STEP 3

Feedback and negotiation

Feedback for all candidates, if you are successful an offer is extended.

STEP 4

Pre-onboarding

Once contract is signed, background checks need to be completed and onboarding begins.

Find your role

We’re hiring! We are entering an exciting new phase in our evolution, and we want you to grow with us. Check out the current opportunities at impact.com to find your place on our team.

Filter by

G&A - Finance

Business Unit Senior Accountant
Cape Town
Read more

Our Company:

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you. 

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and eleven offices across the United States, Europe, Africa, and Asia. 

Why this role is exciting: 

We are scaling our finance function and looking for a Business Unit Senior Accountant, reporting to the Accounting Manager in the Corporate Accounting team. This person will be based in Cape Town overseeing the financial management for all the subsidiaries in our global business which are not currently fully integrated to the central finance functions. This may include various foreign subsidiaries as well as recent acquisitions. In addition, this role will work with FP&A, legal, corporate accounting, FinOps, Treasury, and the strategy teams to onboard the operations of recent acquisitions. This role will operate similar to an FM of these specific units.

Responsibilities: 

  • Overall responsibility for the current subsidiaries which do not have their financial operations onboarded to the centralised finance teams. This includes building relationships with key suppliers and management of those entities to have a deep understanding of their business and to be the key bridge between internal management and Impact finance.
  • Drive integration of all new acquired entities into existing processes and and systems.
  • Review the monthly results provided for these subsidiaries against forecast and acquisition targets for appropriateness and provide insights to the corporate accounting function for month-end reporting.
  • Coordinate with the Corporate Accounting, HR and Taxation teams to deliver against the calendar to ensure our on-going compliance with local legislation, managed by the Group Compliance Accountant.
  • Provide ad-hoc support to the corporate accounting team during peak periods.

Does this sound like you?

  • CA(SA) required - Big 4 preferred
  • Minimum of 3-4 years’ experience in high growth multi-national organisations
  • Excellent internal stakeholder service and relationship-building skills
  • Experience working across multiple geographies including the US, Europe, SA, Singapore, Australia and China
  • An independent, self-motivated individual who works well under pressure with a positive, service- oriented attitude
  • Self-starter with a great work ethic and an analytical thinker with superior problem solving and decision-making skills
  • Excellent multi-tasker who is always “on it” with stellar time and project management skills; understands the importance of planning in advance to meet deadlines that include multiple review points and iterations
  • Strong communicator, both written & verbal; reliable and responsive to email and phone communications
  • Highest level of integrity and good judgment, with the ability to effectively deal with highly sensitive, confidential information
  • Strong computer skills, including Gmail, google calendar, google docs, and Microsoft office

Benefits/Perks:

  • Medical Aid and Provident Fund 
  • Unlimited leave
  • Flexi-time
  • Phenomenal coffee & cereal
  • Free lunch on Thursdays
  • Casual work environment
  • Games room
  • Yummy snacks 
  • Free parking
  • Development & training

 

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

This position will be based in Cape Town post Covid-19 and welcomes anyone who is interested in relocating.

#LI-RL1

 

Director, SEC Reporting & Technical Accounting
New York
Read more

Our Company:

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, impact.com has grown to over 800 employees and eleven offices across the United States, Europe, Africa, and Asia.

Why this role is exciting: 

We are scaling our finance function and hiring our first Director, SEC Reporting and Technical Accounting.  This newly created position, reporting directly to the VP, Global Controller,  will have the autonomy to set-up our SEC Reporting and Technical Accounting function for sustainable, rapid growth while building this group from the ground up.  Aside from building a team, and sustainable processes, there will also be a need for various systems to be selected, scoped and implemented.  This truly is the opportunity of a lifetime for someone who wants to take us to the next level.  Based in New York, NY with a hybrid working environment this position will liaise with Corporate Accounting, Investor Relations, Tax, FP&A, Legal, and Executive Leadership while managing 2 FTEs and being supported by various outsourced service providers. 

What you will be doing: 

  • Direct and assist the preparation of the quarterly and annual financial reports with the SEC, such as Form 10-Q, 10-K, 8-K, including drafting financial statements, footnotes, and MD&A
  • Analyze, research and conclude on new and proposed accounting, reporting and disclosure standards issued by the SEC and FASB, and prepare memorandums regarding the Company’s position and impact on the Company’s financial statements and disclosures
  • Review and provide technical guidance on the quarterly financial statements, including the cash flow statement, as well as the earnings per share calculation and stock-based compensation accounting and disclosures
  • Lead the technical accounting research for significant transactions, such as share-based compensation, capitalized software development costs, financings, and potential mergers and acquisitions, among others
  • Update the accounting policies manual and develop new policies to ensure consistency and compliance with US GAAP and SEC requirements, as well as guide and train the corporate accounting team, accordingly
  • Effectively implement new accounting standards
  • Implement a reporting tool and underlying process, inclusive of XBRL, to ensure we have a timely, effective, and repeatable process for our various external reporting needs
  • Building a team

Does this sound like you?

  • Bachelor’s Degree or equivalent in Accounting or Business and CPA
  • At least 10 years progressive work experience, with a combination of public accounting and public company industry experience
  • At least 4 years in an SEC reporting role having multiple annual public reporting cycles
  • Strong knowledge of US GAAP and SEC reporting with expert knowledge and practical experience in topics such as revenue recognition, leases, derivatives and hedging, stock-based compensation, business combination and financial statement presentation and disclosure
  • Advanced proficiency with XBRL reporting and utilizing software tools (e.g Workiva) to manage filings
  • Strong writing, presentation and communication skills and ability to easily explain complex accounting issues and conclusions to a variety of audiences.
  • Excellent organizational, management, analytical, decision-making and research skills with the ability to prioritize and multi-task accordingly in a fast paced environment
  • Experience in the SaaS industry highly desired but not required
  • Experience in a fast moving, high growth environment providing strategic direction from a financial reporting and operational standpoint highly desired but not require
  • Experience with NetSuite, NetSuite Planning and Budgeting, and G-Suite of products highly desired but not required

Benefits/Perks:

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Parental Leave
  • Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled. 
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!
  • During the current time we continue to work from home. Should local and national government advice deem it is safe to go back to office working we will make facilities available to our teams

_______________________________________________________________

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

FP&A Senior Analyst
Cape Town
Read more

Our Company

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact

The Financial Analyst works as part of the Finance & Operations team to assist with all aspects of Financial Planning and Analysis (FP&A) which is instrumental in helping to drive the decision making for the Company. This person is responsible for performing analysis for the company to support business partnering efforts, including performing financial analysis for executive and investor reporting purposes. 

This individual is a key functional member of Company’s financial forecasting, annual budgeting processes, operating plan variance analysis and special projects. S/he will provide financial consulting and strategic support to senior management including preparing board presentations, financial presentations, capital expenditure analysis, and other projects requested by senior management. This function acts as the analytical engine of the Finance team to provide insights, high quality reporting and support business decision making. 

As a financial business partner to operating leaders, this role is expected to interact with different business units, including international locations.

 

What You’ll Do

  • Prepares financial and business related analysis and research in such areas as financial and expense performance, cost of sales, cash flow forecasting, and working capital;
  • Prepares consolidated forecasts and budgets and analyzes trends in revenue, expense, capital expenditures and other related areas;
  • Assist with updating the company’s forecasting model monthly with information from the accounting systems and updating expense and revenue forecasts based on actual business events and timelines;
  • Monitor performance indicators, highlighting trends and analyzing causes of unexpected variance this involves updating the company dashboards and providing analysis;
  •  Develop financial models and analysis to support strategic initiatives;
  • Compiles and prepares reports, graphs and charts of data developed;
  • Assists with special financial and business related studies and cooperates with other departments in preparing analyses;
  • Assist with compilation and analysis of consolidated budgets and long range plans;
  • Maintains and coordinates group completion of financial review templates and meetings;
  • Prepare presentations to Board of Directors and Senior Management Team;
  • Ad hoc analyses, as needed;
  • Support functional area leaders in development of their annual Expense and Capital budgets;
  • Provide monthly financial reporting and variance analysis.
  • Ensure budget holders understand their performance vs. budget;
  • Develop comprehensive monthly forecasts, with input from budget holders on all assumptions;
  • Work with budget holders to rebalance their plans, in response to changes in business priorities;
  • Prepare revised Quarterly Budgets for the company as the fiscal year progresses from each quarter to the next;
  • Monthly, prepare company forecasts in collaboration with cross-functional team members and provide explanations for variances from prior expectations;
  •  Develop business cases in support of new investment opportunities, and work with cross-functional teams to develop comprehensive initiative budgets
  • Develop, track, and analyze key operational metrics for each functional area.

What You Have

  • Relationship Management: Able to build constructive and effective relationships with a broad and diverse group of business partners
  • Communication Skills: Demonstrates strong listening, written and oral communication skill
  • Adaptability: Purposefully adapting actions to changing business requirements
  • Initiative: Identifying opportunities for improvement and action necessary changes
  • Integrity: being honest and having strong moral principles. Adhere to confidentiality requirements.
  • Influencing and Negotiation: Ability to influence at all levels, as well as a demonstrated ability to work effectively within a team and be assertive in driving successful management strategies
  • 2 - 4 years of post articles relevant working experience within finance/analysis/audit/advisory/investment banking
  •  Experience with preparing management accounts and financial statements
  • Experience in financial analysis and modelling
  • Strong understanding of accounting
  • Excellent communication skills, able to present at board level
  • Problem solver, highly analytical, results oriented, timeliness, attention to detail and accuracy
  • Ability to work in a high paced, high energy and high responsibility environment
  •  B.Com/B.Sc Degree or relevant financial qualification

Benefits/Perks:

  • Unlimited PTO policy
    • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development
    • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund 
    • Group schemes with Discovery & Bonitas for medical aid
    • Group scheme with Momentum for provident fund
  • Stock Options
    • 4-year vesting schedule pending Board approval
  • Internet Allowance
  • Flexible work hours
  • Casual work environment

 

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-RL1

Global Clearinghouse Specialist Temp
Cape Town
Read more

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

 

Your Role at Impact:

The Global Clearinghouse Specialist (GCHS) is a detail orientated individual with the ability to work in a fast paced, high responsibility environment. The GCHS is ultimately responsible for the processes involved in running our day to day Global Clearinghouse operations. 

 

The GCHS also aids in specifying improvements to the financial functionality of our product based on customer feedback. The role acts as a high level client interface on all  finance related issues, trainer of CS Team on finance related matters, recommends, champions, and documents improvements to ensure self-serve and client satisfaction of our clients.

What You'll Do:

  • The GCHS is a team player with a high level of accuracy and thoroughness; recognized for a capacity to work autonomously as well as collaboratively in dynamic and fast paced environments.
  • Execute Media Partner Payments daily and capture Advertiser Deposit daily in line with SLA’s.
  • Perform first time payee screening of Media Partner payments daily
  • Processing of assigned clearinghouse operations tickets, logged via the IRACCT Jira software.
  • Compilation of 1099 tax return documents at the start of tax filing season for all US Media Partners
  • Updating assigned treasury bank account balance trackers daily
  • Process “Do Not Pay” tickets and assist in ensuring all media partners are compliant and have accurate, complete and valid details to enable payouts.
  • Creation of client statement of accounts, audit requests as required.
  • Treasury account management of clearinghouse treasury accounts to ensure sufficient funds are available in the assigned accounts to facilitate payouts to media partners.The GCHS is to keep the GCM (Global Clearinghouse Manager) aware of low balances and assist in forecasting.
  • Daily bank reconciliations to be performed within operator along with the updating of payment statuses in the system.
  • Execute Credit Memos, Manual Invoicing, Accounting Adjustments and Digital Wallet Transfers as they relate to media partner transactions
  • Act as a knowledge resource for both internal and external stakeholders. Provide finance specific training as needed.
  • Processing of partner transaction funding documents via tools such as Ariba, Tungsten, Coupa, inhouse client ERP systems.

What You Have:

  • 2 - 5 years of working experience in a similar business environment such as, technology, finance, banking or treasury companies.
  • Problem solver, results oriented, timeliness, attention to detail and accuracy.
  • Organized and motivated work ethic.
  • Ability to work in a high paced, high energy and high responsibility environment.
  • Experience working in an international company advantageous.
  • Ability to efficiently prioritize based on potential value to the company.
  • Ability to put customers first.
  • Natural problem solver who faces challenges head on with poise and tact.
  • Demonstrate respect for the value of each co-worker.
  • Maintain a positive, can-do attitude.
  • Have solid interpersonal skills and aim to have a good working relationship with everyone you work with.
  • Strong company representative on all levels who demonstrates a highly professional attitude at all times.
  • International Banking
  • Bank Reconciliations
  • Cloud Based Invoicing/ Spend Management Software
  • Expert knowledge Impact Products - Finance Component
  • Proficient with MS office, particularly Excel
  • Experience working with Google Sheets/ JIRA advantageous
  • Tax legislation US/ EU and other regions advantageous
  • Relevant Finance Diploma/ Commerce Degree
  • Microsoft Office Certification advantageous
  • SQL certification advantageous

Benefits/Perks:

  • Unlimited PTO policy
    • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development
    • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund 
    • Group schemes with Discovery & Bonitas for medical aid
    • Group scheme with Momentum for provident fund
  • Stock Options
    • 4-year vesting schedule pending Board approval
  • Internet Allowance
  • Flexible work hours
  • Casual work environment

 

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-NK1

Global Tax Director
New York
Read more

Our Company:

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, impact.com has grown to over 800 employees and eleven offices across the United States, Europe, Africa, and Asia.

Why this role is exciting: 

We are scaling our finance function and hiring our first Global Tax Director.  This newly created position, reporting directly to the VP, Global Controller,  will have the autonomy to set-up our tax organization for sustainable, rapid growth while ensuring an unmatched level of tax compliance and tax strategy.  This position will liaise with SEC Reporting, Corporate Accounting, Legal, Strategy, Investor Relations, FP&A, and Executive Leadership while managing 1 FTE and being supported by various outsourced service providers.  Based in New York, NY with a hybrid working environment this position will be responsible for all aspects of global tax for our over 13 operating entities.

What you will be doing: 

  • Lead all aspects of the company’s tax function, including compliance and returns, strategy, acquisitions and integrations, provisions and financial statement disclosures, and other ad-hoc tax requirements
  • Manage external tax advisors in the preparation of the income tax provisions in accordance with ASC 740, including calculating the effective tax rate, current and deferred tax provisions, valuation allowances and uncertain tax positions, and related financial statement disclosures
  • Manage external tax advisors in the preparation of the company's federal, state and local income tax returns, international statutory filings,  and in the resolution of ad-hoc employee-related matters
  • Develop and implement an effective tax strategy to minimize our tax liabilities including identifying the appropriate transfer pricing policy between our various legal entities
  • Manage tax audits and tax assessment notices, if they arise
  • Support M&A projects by explaining the tax implications to our Strategy team, outside counsel, and executive leadership
  • Monitor and analyze tax regulatory and compliance developments, accounting pronouncements, and tax law changes and determine the implications for the Company

Does this sound like you?

    • Minimum of 10 years of related tax experience at a multinational, public company and/or public accounting firm
    • CPA with a Bachelor's degree with an emphasis in accounting, finance, or a related field
    • Experience with tax provisions prepared in accordance with ASC 740 and ability to prepare income tax footnote disclosures in accordance with PCAOB standards
    • Experience in state & local indirect taxes especially sales tax
    • Able to identify issues, analyze and interpret relevant tax laws when handling complex subject matters
    • Big 4 experience preferred

Benefits/Perks:

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Parental Leave
  • Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled. 
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

_______________________________________________________________

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Group Accountant CA(SA)
Cape Town
Read more

Our Company:

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you. 

 

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and eleven offices across the United States, Europe, Africa, and Asia. 

Why this role is exciting: 

You will work with the finance team involved in the day-day core accounting functions within the business. Carrying out effective financial controls over the functions allocated including, as well as the ability to adapt and implement change to the existing processes within the financial control environment. You will be expected to collaborate and support the FPA function on an adhoc basis, providing support to the technical accounting function and contribute to other finance maturity, and transformation initiatives, including systems. You will play a key-role in the month-end close and reporting process, contributing to ensuring that our reporting is timeously and accurately closed in line with the business objectives. This incumbent/person is a fast learner, a self-starter and capable of producing work of a high quality without close supervision.

Responsibilities: 

  • Under limited supervision, responsible for moderately complex accounting activities relating to the maintenance of a complete and accurate general ledger of the allocated accounting areas across the various subsidiaries within the group
  • Perform monthly close processes for accounting activities allocated to you, ensuring that these areas are closed accurately and timeously in line with Finance close objectives each
  • Act as a first reviewer on certain focus areas within the close process
  • Implementing balance sheet reconciliation initiatives ensuring balance sheet accounts within the scope of accounting areas allocated are built (if this does not exist) and maintaining these schedules on a monthly basis as part of the close
  • Work closely with other business units and cross functional teams to implement new initiatives and projects
  • Provide support and assistance to the technical accounting department on an adhoc basis
  • Collaborate and support the FP&A function on an adhoc

Does this sound like you?

  • 3 - 4 years of experience in a similar role/Big Four audit firm experience advantageous
  • Qualified Chartered Accountant
  • Big Four audit firm experience as well as revenue recognition in a software environment will be an advantage
  • Microsoft Office/Google Suite proficiency
  • Interest in working as part of an international team across time zones and regions
  • Experience working with reporting tools and SQL would be advantageous

Benefits/Perks:

  • Medical Aid and Provident Fund 
  • Unlimited leave
  • Flexi-time
  • Phenomenal coffee & cereal
  • Free lunch on Thursdays
  • Casual work environment
  • Games room
  • Yummy snacks 
  • Free parking
  • Development & training

 

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

This position will be based in Cape Town post Covid-19 and welcomes anyone who is interested in relocating.

#LI-RL1

 

Group Compliance Accountant
Cape Town
Read more

Our Company

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact

You will work with the finance team involved in the day-day core accounting functions within the business.  Carrying out effective financial controls over the functions allocated including, as well as the ability to adapt and implement change to the existing processes within the financial control environment.  You will be expected to collaborate and support the FPA function on an adhoc basis, providing support to the technical accounting function and contribute to other finance maturity, and transformation initiatives, including systems.  You will play a key-role in the month-end close and reporting process, contributing to ensuring that our reporting is timeously and accurately closed in line with the business objectives. This incumbent/person is a fast learner, a self-starter and capable of producing work of a high quality without close supervision.

What You’ll Do

  • Under limited supervision, responsible for moderately complex accounting activities relating to the maintenance of a complete and accurate general ledger of the allocated accounting areas across the various subsidiaries within the group.
  • Perform monthly close processes for accounting activities allocated to you, ensuring that these areas are closed accurately and timeously in line with Finance close objectives each month.
  • Act as a first reviewer on certain focus areas within the close process
  • Implementing balance sheet reconciliation initiatives ensuring balance sheet accounts within the scope of accounting areas allocated are built (if this does not exist) and maintaining these schedules on a monthly basis as part of the close process.
  • Work closely with other business units and cross functional teams to implement new initiatives and projects
  • Provide support and assistance to the technical accounting department on an adhoc basis
  • Collaborate and support the FP&A function on an adhoc basis.
  • Assist in facilitating the statutory compliance (tax, accounting, tax) and other audits in coordination with external service providers

What You Have

  • 3 - 4 years of experience in a similar role/Big Four audit firm experience advantageous
  • Qualified Chartered Accountant
  • Big Four audit firm experience as well as revenue recognition in a software environment will be an advantage
  • Microsoft Office/Google Suite proficiency
  • Interest in working as part of an international team across time zones and regions
  • Experience working with reporting tools and SQL would be advantageous
  • Experience in US GAAP advantageous

Benefits/Perks:

  • Unlimited PTO policy
    • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development
    • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund 
    • Group schemes with Discovery & Bonitas for medical aid
    • Group scheme with Momentum for provident fund
  • Stock Options
    • 4-year vesting schedule pending Board approval
  • Internet Allowance
  • Flexible work hours
  • Casual work environment

 

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-NK1

Junior Sales Contracts Administrator
Cape Town
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Our Company

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact

This role is responsible for meticulous customer reporting, sales contract administration, and to ensure accurate, effective and efficient procedures within the sales contracting cycle.

What You’ll Do

  • Assist in the design and maintenance of our sales contract life cycle management (“CLFM”)
  • Ensure accurate record keeping within our sales system
  • Assist in calculating and administration of variable compensation schemes
  • Support business partner sales and contract information requirements
  • Meticulous record keeping of our customer sales contracts
  • Accurate sales performance and customer reporting
  • Validation of critical sales data from contracts (as housed in Salesforce), including resolution of queries
  • Reporting required for variable compensation administration and other financial reporting
  • Other supporting activities as required by the revenue accounting and FP&A functions, where contract data is needed

What You Have

  • Accuracy and attention to detail
  • Understanding of sales ordering and billing
  • Service-oriented (helpful)
  • Business process design and maintenance
  • Experience with audits
  • Detail oriented
  • Meticulous and adaptable record maintenance experience
  • Experience of working in sales/revenue function or contract administration function
  • Proficiency in Excel, Google Suite, Spreadsheets
  • Salesforce and/or formal Contract Management System experience is an advantage

Benefits/Perks:

  • Unlimited PTO policy
    • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development
    • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund 
    • Group schemes with Discovery & Bonitas for medical aid
    • Group scheme with Momentum for provident fund
  • Stock Options
    • 4-year vesting schedule pending Board approval
  • Internet Allowance
  • Flexible work hours
  • Casual work environment

 

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-NK1

Management Reporting Senior Accountant
Cape Town
Read more

Our Company

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact

This person will be based in Cape Town with responsibilities for building and maintaining quality financial reporting outputs and producing monthly, quarterly and annual reporting for internal and external stakeholders. The role will have responsibility for all the subsidiaries in our global business and requires a knowledge of advanced ERP systems and reporting tools, preferably Netsuite and Oracle Planning and Budgeting. Currently the company operates in 10 jurisdictions in the Americas, Europe, Africa and Asia through 17 legal entities.

What You’ll Do

  • Assist the Reporting Manager in all aspects of reporting to internal and external stakeholders including being a subject matter expert of the related reporting systems
  • Building and adapting our reports to meet the ever changing requirements of our fast growing business
  • Working with the internal Business Intelligence team to maintain the data integrity of our systems and ensure controls around system changes are maintained and enforced.
  • Provide ad-hoc support to the corporate accounting team during peak periods.

What You Have

  • CA(SA) required - Big 4 preferred
  • Minimum of 2-3 years’ experience in high growth multi-national organisations
  • Advanced financial reporting experience in advanced ERP systems and reporting platforms
  • Netsuite and Oracle PBCS experience preferred
  • Excellent internal stakeholder service and relationship-building skills
  • Experience working across multiple geographies including the US, Europe, SA, Singapore, Australia and China
  • Experience working on such topics as Purchase Accounting, Intercompany Elimination, Currency Translation, Cash Flow Reporting, and GAAP to NON-GAAP reconciliation among other things.
  • An independent, self-motivated individual who works well under pressure with a positive, service-oriented attitude
  • Self-starter with a great work ethic and an analytical thinker with superior problem solving and decision-making skills
  • Excellent multi-tasker who is always “on it” with stellar time and project management skills; understands the importance of planning in advance to meet deadlines that include multiple review points and iterations
  • Strong communicator, both written & verbal; reliable and responsive to email and phone communications
  • Highest level of integrity and good judgment, with the ability to effectively deal with highly sensitive, confidential information
  • Strong computer skills, including Gmail, google calendar, google docs, and Microsoft office

Benefits/Perks:

  • Unlimited PTO policy
    • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development
    • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund 
    • Group schemes with Discovery & Bonitas for medical aid
    • Group scheme with Momentum for provident fund
  • Stock Options
    • 4-year vesting schedule pending Board approval
  • Internet Allowance
  • Flexible work hours
  • Casual work environment

 

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-NK1

Manager, Deal Desk
Columbus
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The Company

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you. 

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 800 employees and eleven offices across the United States, Europe, Africa, and Asia. 

Why this role is exciting!

The Manager, Deal Desk role has a direct impact on the successful growth of the company by increasing both speed and accuracy of order requests while helping to structure win-win deals. This position is very collaborative and interacts at all levels of the organization with a high degree of management visibility.  With a skilled team, the Manager, Deal Desk has the resources to effect change that drives the organization forward.

What you will be doing:

  • Leader of a Deal Desk Cross-Functional Team (Sales, RevOps, FP&A, Accounting, Delivery, Legal, Product)
  • Quarterback development and approval of non-standard Order Requests and Agreements following company policies and guidelines
  • Ensure compliance with pricing structure, profitability, and configuration requirements for non-standard deals
  • Create deal summaries with a risk/reward assessment when needed for senior leadership approval
  • Serve as a trusted advisor
  • Develop creative deal structures
  • Collaborate with Sales leadership to effectively coordinate and manage month and quarter end deal closure
  • SME in use of the quoting tools and pricing
  • Develop best practices for pricing and business terms, based on the improved use of data and market knowledge to support decisions
  • Partner with other company functions to help set policies, process and procedures and assist or drive their implementation

Does this sound like you? 

  • Strong communication skills
  • Experience with pricing negotiations
  • High attention to detail
  • Comfortable communicating with all levels of the organization
  • Comfortable with a fast paced environment
  • Ability to read, understand and draft contractual business terms and conditions.
  • Basic understanding of SaaS revenue recognition principles and SOX.
  • Salesforce CPQ and Ironclad experience preferred

Traits

  • Strong customer service orientation
  • Collaborative relationship builder
  • Empathetic and a team player
  • Focus on closing deals
  • Creative
  • Persistent, patient and resilient

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Maternity/Paternity leave
  • Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Treasury Analyst
Cape Town
Read more

Our Company

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact

The Treasury Analyst (TA) is a detail orientated individual with the ability to work in a fast paced, high responsibility environment. The TA supports the Treasury Manager (“TM”) in the effective management of our strategic and day-to-day treasury management operations in line with the Treasury Management Framework.

The TA also aids in specifying improvements to the financial functionality of our product based on customer feedback. The role acts as support to the TM in providing a high-level client interface on all treasury related issues, training of various teams on treasury related matters, and recommends, champions, and documents improvements to ensure satisfaction of our clients and internal stakeholders.

What You’ll Do

  • Strategic responsibilities
  • Governance and compliance
  • Supporting the Vice President: Controller (“VP”) and the Treasury Manager (“TM”) with their Board mandated responsibilities.
  • Maintenance of all treasury and related registers.
  • Advising on significant market events that may impact the business.
  • Reviewing and recommending change to the VP and the TM.
  • Supporting the TM with implementing and monitoring financial risk management strategies
  • Supporting the TM with implementing, controlling, and reporting on foreign exchange, interest rate, funding, liquidity, counterparty credit and cash management risks and related procedures or policies

 

  • Risk management
  • Supporting the TM in developing a risk management and compliance programme for treasury
  • Assisting the TM in identifying, documenting, and quantifying all TMF risks, including, price risk, foreign exchange, cash flow interest rate, fair value interest rate, credit, and liquidity risks
  • Source and manage specific financial instruments for the above identified risks.
  • Ensure the control environment is developed to mitigate the inherent risks identified and manage the residual risk after implementation within our risk appetite.

 

  • Compliance risk
  • Supporting the TM with maintaining financial resources within a robust financial framework which ensures compliance with the relevant legislation and restrictions.
  • Management of surplus cash flow to maximize returns whilst minimizing risk in accordance with relevant legislation and restrictions.
  • Ensure compliance with identified legislation globally.
  • Assist the TM to perform and report on an independent functional review of all departments, testing compliance to the TMF and make recommendations for identified weaknesses.
  • Assist in developing and implementing preventive and detective policies, procedures, controls and user guidelines.
  • Ensure segregation of deal execution and funds transfer; payment release and authorization; and deal confirmation, accounting and reconciliation of bank accounts.
  • Test and report on compliance with operational controls.
  • Maintain a full audit trail of documentation in respect of each transaction.

 

  • Framework review
  • Supporting the TM in the formal framework review within 18 months from the date of Board approval, or if there is a major and fundamental change in our operations and financial risk profile.

 

  • Treasury capability
  • Supporting the TM in the development and maintenance of a Cash management policy.
  • Placement of cash flow surplus in bank call accounts, term deposits, etc.
  • Invest all short-term investment funds in-line with known cash flow requirements.
  • Invest all long-term investment funds in-line with known cash flow requirements.
  • Manage the requirement to meet any covenants currently in place.
  • Ensure that multi-currency accounts are managed and maintained in line with cash flow requirements.

 

  • Administration
  • Administration of all treasury accounts with external providers.
  • Supporting the TM the below activities
  • opening, closing and maintenance of all treasury accounts.
  • signatory requirements with the respective treasury providers.
  • alignment of treasury platforms with the schedule of delegated authorities.
  • KYC requirements for all parties.
  • compliance and reporting to all FBAR reporting requirements.

 

  • Operational responsibilities
  • Borrowing policy
  • Supporting in the development and maintenance of a Borrowing policy.
  • Assisting the TM with the review and approval of all new loans and borrowing facilities, including the refinancing of existing lending facilities.
  • Assisting with the preparation of regular monthly financial reports and medium to long term cash flow forecasts that enable the identification of the borrowing requirements, i.e., Finance leases, external financing in the form of new borrowing, relegations, etc.
  • Assisting the TM with monitoring and reporting any covenants in place to the senior leadership team and external service providers.
  • Assisting the TM with any covenant audit requirements from external borrowers.
  • Investment policy
  • Supporting in the development and maintenance of an Investment policy.
  • Source suitable investment products to respond to the investment strategy.
  • Maintain an appropriate level of liquidity to ensure that funds are readily available to cover the payment of its wages and salaries and operating expenses as well as media partner payments.
  • Maintain the required level of liquidity in cash reserves (or other liquid assets).
  • Ensure that no investment restrictions are entered, i.e., equity investments, investment in public securities, loans and guarantees.
  • Source suitable products to respond to the investment policy.

 

  • Cash management
  • Supporting in the development and maintenance of a cash management policy.
  • Ensure that cash management activities are undertaken within the authorized parameters.
  • Placement of cash flow surplus in bank call accounts, term deposits, etc.
  • Invest all short-term investment funds in-line with known cash flow requirements.
  • Invest all long-term investment funds in-line with known cash flow requirements.
  • Manage the requirement to meet any covenants currently in place.
  • Ensure that multi-currency accounts are managed and maintained in line with cash flow requirements.

 

  • Reporting and performance
  • Support the TM with the reporting cycles required by the Senior Leadership Team, and external treasury providers.
  • Reports include (but not limited to):
  • Results from cash flow forecasting,
  • Changes in equity,
  • Statement of financial position and cash flows,
  • Debt and liquidity profile,
  • Interest rate risk,
  • Covenants, and
  • Compliance borrowing requirements.
  • Support the TM in developing a management performance dashboard as an early warning system for any key performance indicators.

What You Have

  • 2 - 5 years of working experience in a similar business environment such as, technology, finance, banking or treasury companies
  • Excellent time management skills
  • Strong written and verbal skills
  • Problem solver, results oriented, sees projects to completion, timeliness, attention to detail and accuracy
  • Ability to work in a high paced, high energy and high responsibility environment
  • Experience working in an international company advantageous
  • Ability to put customers first
  • Natural problem solver who faces challenges head on with poise and tact
  • Client services background
  • International banking
  • International financial markets
  • Proficient with MS office, particularly Excel
  • Treasury management technology
  • Experience working with Google Sheets and JIRA advantageous
  • Tax legislation US, EU and other regions advantageous
  • Relevant Finance, Commerce, Economics or Banking, Degree
  • Microsoft office certification advantageous
  • SQL certification advantageous

Benefits/Perks:

  • Unlimited PTO policy
    • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development
    • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund 
    • Group schemes with Discovery & Bonitas for medical aid
    • Group scheme with Momentum for provident fund
  • Stock Options
    • 4-year vesting schedule pending Board approval
  • Internet Allowance
  • Flexible work hours
  • Casual work environment

 

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-NK1


G&A - Other

Associate BI Engineer
Cape Town
Read more

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

As a BI Engineer I, you are enthusiastic about organising data and the prospect of supporting insights in a dynamic, fast growing business. The role assumes that you have an understanding of all aspects of Business Intelligence (Source Data layer, ETL, Data Warehousing and Visualisation).


At this level you are expected to have an understanding of the business requirements of all stories in the sprint, doing the modelling and implementation without supervision, using the agreed-upon standards of the team. You should feel comfortable escalating appropriately, collaborating with your peers and contributing to standards that will uplift the quality of the work produced in the team.

You will be expected to facilitate discussions with business stakeholders when soliciting requirements and drive the design & implementation. You will also help with environment setup and onboarding of new members.

 

What You'll Do:

  • Develop, test and maintain reporting features using SQL with minimal input
  • Develop, test and maintain pipelines using SQL with minimal input
  • Collaborate with the team to fulfill department’s quarterly OKRs
  • Write and maintain design, user and test documentation
  • Communicate cross squad via slack, email, JIRA and zoom
  • Analyze reporting requirements and participate in tech design
  • Analyze any job failure, fix the code and log tickets as necessary in JIRA
  • Participate in knowledge sharing and contribute to team’s documentation library
  • Be able to identify data points for test cases and perform tests before releasing to production
  • Be able to manage data in the cloud
  • Effective knowledge of star schemas
  • Perform data quality analysis
  • Gain and maintain enough understanding of The Business to deliver effective solutions
  • Facilitate discussions with business stakeholders when soliciting requirements and drive the
    design & implementation
  • Become familiar with performance optimisation across different databases
  • Become familiar with cloud pipelines
  • Become familiar with Impact databases
  • Begin to contribute to design conversations in tech design for new features and enhancement
    requests

What You Have:

  • 1+ Years experience with SQL and dimensional modelling
  • Must have strong analytical and problem solving skills
  • BS in Computer Science or related field or equivalent professional experience
  • Self starter
  • Highly curious
  • Personal Development
  • Must be a fast learner and have a positive can do attitude
  • Desire to work with Cloud, Big Data and surrounding Technologies
  • Knowledge of Relational Databases and Table design
  • Agile / Iterative processes. Kanban / Scrum

Benefits/Perks:

  • Unlimited PTO policy
    • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development
    • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund 
    • Group schemes with Discovery & Bonitas for medical aid
    • Group scheme with Momentum for provident fund
  • Stock Options
    • 4-year vesting schedule pending Board approval
  • Internet Allowance
  • Flexible work hours
  • Casual work environment

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

This position will be based in Cape Town post Covid-19 and welcomes anyone who is interested in relocating.

#LI-CT1

Associate, Corporate Development
Oslo
Read more

The Company: 

Impact is the global leader in Partnership Automation software. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb and Uber to help them manage all different types of partnerships, including Influencers, affiliates, publishers and strategic partnerships Our combined suite of products covers the entire partnership lifecycle, including recruiting, onboarding, contracting, tracking and payments. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 800 employees and eleven offices across the United States, Europe, Africa, and Asia. 

We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you. 

About the Strategy Team

Impact has ambitious goals for growth and has strengthened the firm's strategic capability around the Founder and Chief Strategy Officer by setting up the Impact Strategy Team. The Strategy team is an extension of the executive team’s arm with regards to strategic initiatives including:

  • Strategy Development and Implementation - leading / supporting Impacts strategy development and implementing strategic projects in existing operations
  • Strengthening Core Capabilities - having the operational responsibility for running and improving the semi-annual strategic planning process
  • Structuring Innovation - having the operational responsibility for running and improving the structured innovation process - Impact Bets
  • M&A - running the M&A program including identifying and acquiring targets and ensuring smooth post merger integrations after acquisitions
  • Captive Consultants being called in as analytical task forces to identify and solve complex business problems throughout the organization

Why this role is exciting!

Do you want to take an active role in shaping the future of the modern partnerships industry? Do you enjoy solving big strategic issues? Do you want to be a part of complex strategy- and business development projects?

If you answered yes to these questions, we believe this is the right job for you!

Strategy Associates play a central role in our Strategy team at the Oslo office and will work directly with our international organization translating real-world business problems into an appropriate quantitative context and develop models that solve these questions. 

When you join Impact, you are joining a firm that will challenge you and invest in your professional development. In this role you will work on strategic challenges to help a high growth tech organization solve our most difficult problems. You will typically work in teams consisting of strategy managers or experts from other departments, from Product, Sales, Marketing, Engineering, HR, Legal and Finance.

A key function of the Strategy Associate is gathering and analyzing information, formulating and testing hypotheses, and developing and communicating recommendations.  You’ll also have the opportunity to present results to management and implement recommendations in collaboration with team members.

You’ll gain new skills and build on the strengths you bring to the firm.  Strategy Associates receive great onboarding into the business as well as frequent check-ins and mentoring from colleagues on their team.  This support includes unique direct contact with Per Pettersen, the CSO and core founder of Impact, who will help guide your career in your first two years as a Strategy Associate.  Additionally, you’ll receive guidance and support from our Onboarding program helping you to develop your skills and build your network. 

We view the Strategy Associate position as the start of a rewarding, challenging, and highly flexible career with Impact.  During your first few years with the firm, you will serve as a SA on multiple engagements and work hand in hand with our senior staff, some of the world’s top minds in their respective fields, on cases that reshape the business and the industry. We encourage you to explore different content areas of Impact or geographies. 

What you will be doing:

The strategy team is lean and all members contribute where necessary. However, Strategy Associates apply data science and analytics methods to real-world business situations, collaborating on challenging projects in inspiring teams, increasing your understanding of complex business problems from diverse perspectives. Responsibilities include the following:

  • Bring leverage to the executive team by extending their presence, bringing analytical capacity (strategic FP&A) and being a neutral third party observant
  • Supporting in the M&A process and IPO motion
  • Support in the recruitment of further A-class hires to strengthen the strategy team and Oslo office
  • Serving as a trusted advisor to the entire management of Impact.

Does this sound like you? 

  • Master’s degree or have Undergraduate with 1 – 3 years of work experience after completing your undergraduate degree
  • Outstanding record of academic achievement
  • Proven record of leadership in a work setting and/or through extracurricular activities
  • You truly thrive when complex tasks challenge you - exceptional problem-solving skills with the ability to untangle complex issues
  • Strong logical reasoning and creative thinking skills
  • Exceptional analytical and quantitative problem-solving skills and are able to convert analyses into actionable insights.
  • Collaborative relationship builder with ability to work collaboratively in a distributed team environment
  • Ability to work effectively with people at all levels in an organization
  • Empathetic and a team player
  • Ability to communicate complex ideas effectively – both verbally and in writing – in English and the local office language(s)
  • Willingness to travel and work flexibly with time zones
  • Ability to take initiative and eager to break new ground, create opportunities for others, and take personal risks

What we offer:

  • Work closely with some of the world’s best in the industry 
  • Access and collaborate directly with brilliant a-level talent and the top executive leadership
  • An established company with a cool, high-velocity work ethos, where you can leave your mark on the organization!
  • Address exciting opportunities and complex strategic challenges in the leading partnership automation provider
  • Become part of an international community having the ability to travel abroad and work in all our headquarters
  • Are part of an inclusive work environment, where we support, trust and cheer on each other
  • An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
  • Stock Grants - 4-year vesting schedule pending Board approval

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Associate, Operational Analytics
London
Read more

The Company: 

Impact is the global leader in Partnership Automation software. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb and Uber to help them manage all different types of partnerships, including Influencers, affiliates, publishers and strategic partnerships Our combined suite of products covers the entire partnership lifecycle, including recruiting, onboarding, contracting, tracking and payments. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 800 employees and eleven offices across the United States, Europe, Africa, and Asia. 

We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you. 

About the Strategy Team

Impact has ambitious goals for growth and has strengthened the firm's strategic capability around the Founder and Chief Strategy Officer by setting up the Impact Strategy Team. The Strategy team is an extension of the executive team’s arm with regards to strategic initiatives including:

  • Strategy Development and Implementation - leading / supporting Impacts strategy development and implementing strategic projects in existing operations
  • Strengthening Core Capabilities - having the operational responsibility for running and improving the semi-annual strategic planning process
  • Structuring Innovation - having the operational responsibility for running and improving the structured innovation process - Impact Bets
  • M&A - running the M&A program including identifying and acquiring targets and ensuring smooth post merger integrations after acquisitions
  • Captive Consultants being called in as analytical task forces to identify and solve complex business problems throughout the organization

Why this role is exciting!

Do you want to take an active role in shaping the future of the modern partnerships industry? Do you enjoy solving big strategic issues? Do you want to be a part of complex strategy- and business development projects?

If you answered yes to these questions, we believe this is the right job for you!

Strategy Associates play a central role in our Strategy team at the Oslo office and will work directly with our international organization translating real-world business problems into an appropriate quantitative context and develop models that solve these questions. 

When you join Impact, you are joining a firm that will challenge you and invest in your professional development. In this role you will work on strategic challenges to help a high growth tech organization solve our most difficult problems. You will typically work in teams consisting of strategy managers or experts from other departments, from Product, Sales, Marketing, Engineering, HR, Legal and Finance.

A key function of the Strategy Associate is gathering and analyzing information, formulating and testing hypotheses, and developing and communicating recommendations.  You’ll also have the opportunity to present results to management and implement recommendations in collaboration with team members.

You’ll gain new skills and build on the strengths you bring to the firm.  Strategy Associates receive great onboarding into the business as well as frequent check-ins and mentoring from colleagues on their team.  This support includes unique direct contact with Per Pettersen, the CSO and core founder of Impact, who will help guide your career in your first two years as a Strategy Associate.  Additionally, you’ll receive guidance and support from our Onboarding program helping you to develop your skills and build your network. 

We view the Strategy Associate position as the start of a rewarding, challenging, and highly flexible career with Impact.  During your first few years with the firm, you will serve as a SA on multiple engagements and work hand in hand with our senior staff, some of the world’s top minds in their respective fields, on cases that reshape the business and the industry. We encourage you to explore different content areas of Impact or geographies. 

What you will be doing:

The strategy team is lean and all members contribute where necessary. However, Strategy Associates apply data science and analytics methods to real-world business situations, collaborating on challenging projects in inspiring teams, increasing your understanding of complex business problems from diverse perspectives. Data Analytics responsibilities include the following:

  • Increase Impacts maturity by assessing, articulating and maintaining long term company strategy including zooming out for future scenarios, zooming in for current operations and cascading it down the organization incl. product strategy.
  • Supporting in particular Bets
  • Bring leverage to the executive team by extending their presence, bringing analytical capacity (strategic FP&A) and being a neutral third party observant
  • Support in the recruitment of further A-class hires to strengthen the strategy team and Oslo office
  • Serving as a trusted advisor to the entire management of Impact.

 

Does this sound like you? 

  • Master’s degree or have Undergraduate with 1 – 3 years of work experience after completing your undergraduate degree
  • Outstanding record of academic achievement
  • Proven record of leadership in a work setting and/or through extracurricular activities
  • You truly thrive when complex tasks challenge you - exceptional problem-solving skills with the ability to untangle complex issues
  • Strong logical reasoning and creative thinking skills
  • Exceptional analytical and quantitative problem-solving skills and are able to convert analyses into actionable insights.
  • Collaborative relationship builder with ability to work collaboratively in a distributed team environment
  • Ability to work effectively with people at all levels in an organization
  • Empathetic and a team player
  • Ability to communicate complex ideas effectively – both verbally and in writing – in English and the local office language(s)
  • Willingness to travel and work flexibly with time zones
  • Ability to take initiative and eager to break new ground, create opportunities for others, and take personal risks

What we offer:

  • Work closely with some of the world’s best in the industry 
  • Access and collaborate directly with brilliant a-level talent and the top executive leadership
  • An established company with a cool, high-velocity work ethos, where you can leave your mark on the organization!
  • Address exciting opportunities and complex strategic challenges in the leading partnership automation provider
  • Become part of an international community having the ability to travel abroad and work in all our headquarters
  • Are part of an inclusive work environment, where we support, trust and cheer on each other
  • An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
  • Stock Grants - 4-year vesting schedule pending Board approval

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 

Corporate Counsel 2
New York, Santa Barbara
Read more

Role Title: Corporate Counsel 2

The Company

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you. 

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 6500 employees and eleven offices across the United States, Europe, Africa, and Asia. 

Why this role is exciting!

Impact’s legal team is expanding to accommodate the company’s explosive business growth. Impact has expanded globally, as well as through acquisition. This is an opportune time to join on the commercial legal side - we are market leaders, we just completed a round of financing and our board and investors are looking to take the company public. This is a pre-IPO opportunity that will help make that IPO a reality. 

What you will be doing: 

This role will work cross-functionally with various teams throughout the company but mainly will focus on supporting our sales, customer success, customer support, accounting, tax, HR and operations teams. Corporate counsel are responsible for drafting and negotiating commercial agreements (using existing templates, improving templates, and third party paper), and for advising business teams as a partner in achieving the company’s objectives. You will also be responsible for protecting the company’s interests, and mitigating risk and liability, in areas such as confidential information, intellectual property, and revenue. This requires a lot of discretion, self-confidence, flexibility and adaptability. 

Does this sound like you? 

This role is perfect for an individual who gets excited about….

  • drafting and negotiating commercial agreements with top brands (Fortune 100, top Internet companies); 
  • facilitating strategic relationships with Impact clients and for Impact clients;
  • developing terms to support a new market - the partnership economy; and
  • navigating continuously developing privacy regulations around the globe; and 
  • collaborating cross-functionally and developing new processes and procedures to support your internal clients.

You have experience managing the end-to-end negotiation of high dollar value, high visibility, complex commercial agreements, including sales agreements, brand marketing agreements, and strategic partnership agreements.

You are capable of balancing legal risk and our goals.

You see the glass as half full.

You have experience with ownership over internal programs and the ability to project manage across departments.

You partner with strategic business development teams from early term sheet conversations through deal close.

You are comfortable advising decision makers and take pride in ownership over projects.

Seeking 6-8 years of experience

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Maternity/Paternity leave
  • Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled ( *Based on offices re-opening)
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Country Manager, Japan
Japan
Read more

Our Company:

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. If you are looking to join a team where your opinion is valued, your contributions are noticed, you get to work with fun and talented people solving cutting edge marketing challenges with technology, and advance your career, this is the place for you.

Impact is the global leader in Partnership Automation and catalyst for the new Partnership Economy. Impact accelerates enterprise growth by scaling discovery, recruitment, onboarding, engagement and optimization of all types of partnerships. Impact’s Partnership CloudTM provides automation for the full partnership life cycle; confident decision making and optimization through measurement and attribution; and protection from fraud. Impact drives revenue growth for global enterprises such as Cabela’s, Fanatics, Getty Images, Lenovo, Levi’s, Techstyle and Ticketmaster. Founded in Santa Barbara, CA in 2008, Impact has grown to over 400 employees and ten offices across the United States, Europe, Africa and Asia.

Why this role is exciting:

A high energy, positive, excited leader who will embrace our team and take it to the next level. As a country manager, you will be responsible for building and growing the Impact presence in Japan. The CM must become an expert in our technology, the ad-tech ecosystem, our sales processes, our pricing guidelines, and our positioning. Helping to drive growth in revenue and provide excellent leadership to those who report to them.

Responsibilities:

  • Driving revenue to meet the rapidly growing demand for marketing automation in your respective region.
  • Balance providing strategic leadership for the team of employees in your region with hands-on, direct
  • Answer prospects’ questions about product value, uses, integrations, and
  • Pro-actively drive the process with a prospective client from initial prospecting through the signing of the contract. Including, actively driving any trial licenses from beginning to
  • Championing key customer and partner relationships in the region as their local executive
  • Strive towards a profitable P & L ensuring resources are allocated efficiently and reduce excessive spend with in your office
  • Actively seek out and engage cross-sells, if applicable based on
  • Attend meetings and events strategically by considering cost and return-on-value.
  • Communicating and representing Impact’s vision and strategy along with being Impact’s chief brand ambassador in the
  • To work closely with HQ, other country heads and supporting teams (including marketing and cs teams) to devise effective marketing strategies and customer attraction/retention campaigns
  • Implement brand strategies, devise advertising and promotional plans and support product positioning and global brand marketing development.

Does this sound like you?

  • Required: Experience in ad-tech and/or mar-tech space
  • Required: Experience in selling or buying of media in any format
  • Bachelor's degree in a technical or business discipline or equivalent
  • Two or more years in a sales or sales support
  • Previous experience in SaaS-based sales role
  • Experience with business-to-business commerce and Internet communication
  • Able to communicate with business proficiency in English and Japanese

 

Benefits/Perks:

  • Flexible work hours
  • Generous paid time off
  • Regular catered lunches and a healthy snack bar
  • An employee-led culture team that plans our happy hours, parties and other events to celebrate our many successes.
  • An established company with a high velocity work ethos, where each person can make a difference!
  • International and interstate travel

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-RL1

 

Director, Strategy
Oslo
Read more

The Company: 

Impact is the global leader in Partnership Automation software. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb and Uber to help them manage all different types of partnerships, including Influencers, affiliates, publishers and strategic partnerships Our combined suite of products covers the entire partnership lifecycle, including recruiting, onboarding, contracting, tracking and payments. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 800 employees and eleven offices across the United States, Europe, Africa, and Asia. 

We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you. 

About the Strategy Team

Impact has ambitious goals for growth and has strengthened the firm's strategic capability around the Founder and Chief Strategy Officer by setting up the Impact Strategy Team. The Strategy team is an extension of the executive team’s arm with regards to strategic initiatives including:

  • Strategy Development and Implementation - leading / supporting Impacts strategy development and implementing strategic projects in existing operations
  • Strengthening Core Capabilities - having the operational responsibility for running and improving the semi-annual strategic planning process
  • Structuring Innovation - having the operational responsibility for running and improving the structured innovation process - Impact Bets
  • M&A - running the M&A program including identifying and acquiring targets and ensuring smooth post merger integrations after acquisitions
  • Captive Consultants being called in as analytical task forces to identify and solve complex business problems throughout the organization

Why this role is exciting!

The position is tasked with building and leading a highly talented and motivated strategy team that is running the global strategic planning process, analyzing new organic growth initiatives and strategies for the company, as well as inorganic growth through M&A. 

As Strategy Director you advise the executives in terms of the types of work that might be most relevant and useful, outline the scope of strategy work and manage requests from departments. You will be accountable for much of the work the strategy team does and the impact they deliver; you remain involved in daily problem-solving and help your team solve the toughest parts of each challenge. As Strategy Director a key role will also be helping the enablement of the strategy team, take leadership roles in the firm and contribute more heavily to recruiting, office/practice leadership, etc.

The Strategy Director uses their business skills to provide advice and expertise to solve issues, create value, and maximize growth to business owners. They identify options for the organization and suggest recommendations for change, as well as advise on additional resources to implement solutions. Over time, they may also take project leadership roles in areas of strategic importance. The strategy, management, and operations of a company are the main areas strategy directors work in.

What you will be doing:

  • You will provide consultation to the executive team and top managers at client organizations, and with your sound expertise, provide leadership and direction.  
  • Within the firm, you'll play the role of an entrepreneur who reinvents Impact and opens up new opportunities for market impact. 
  • You'll be a mentor and an advisor to developing strategy team members, and as a member of Impacts global management network, you will be responsible for integrating insights from internal and external specialists as well as developing world-class knowledge. 
  • You will be an important source of intellectual insight on projects, framing business problems in a way that the strategy team can then execute on to drive value. Specifically, you'll be responsible for identifying and developing new opportunities, to advise on transformational change and capability building, leading confirmed large projects on day-to-day problem solving, team management, bringing in deep functional knowledge, expertise, and proprietary tools to every situation, while ensuring the highest quality work, and inspiring, leading and developing new strategy staff.

Does this sound like you? 

  • Advanced degree, preferably an MBA or Master’s degree in a relevant field
  • Director, Associate Principal/Partner level (or equivalent title) experience at a tier-one consulting firm or similar leadership position in leading firm
  • 8+ years of work experience after graduate school, with a distinctive record of professional achievement and impact 
  • Experience leading cross-functional teams and in-depth of knowledge/defined involvement in helping frame, design and execute solutions for challenging business situations 
  • Team-orientation and collaborative approach; outstanding listening skills and the ability to manage through influence 
  • Proven thought leadership within his/her industry space including production, syndication/publication of marketable knowledge 
  • Exceptional intellectual and analytical curiosity, a creative visionary who can manage innovation 
  • Sophisticated executive demeanor, comfortable functioning at the highest levels of client organizations; excellent presentation skills, including strong verbal and writing capabilities 
  • Seasoned leader or director with strong entrepreneurial drive, who thrives on intellectual challenge and raises the bar in terms of delivery 
  • Ability to work collaboratively in a team environment and to work effectively with people at all levels in an organization
  • Ability to communicate complex ideas effectively – both verbally and in writing – in English and the local office language(s)
  • Ability to take initiative and eager to break new ground, create opportunities for others, and take personal risks
  • Willingness to travel and work flexibly with time zones

What we offer:

  • Work closely with some of the world’s best in the industry 
  • Access and collaborate directly with brilliant a-level talent and the top executive leadership
  • An established company with a cool, high-velocity work ethos, where you can leave your mark on the organization and shape the strategy team!
  • Address exciting opportunities and complex strategic challenges in the leading partnership automation provider
  • Become part of an international community having the ability to travel abroad and work in all our headquarters
  • Are part of an inclusive work environment, where we support, trust and cheer on each other
  • An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Executive Assistant
New York
Read more

Role Title: Executive Assistant

The Company:

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you. 

impact.com is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and eleven offices across the United States, Europe, Africa, and Asia. 

Why this role is exciting and what you will be doing:

impact.com is looking for a diverse, talented and eager learner to add to our growing company. The ideal Executive Assistant candidate is someone with 2-5 years of experience in a professional environment. This position will be supporting the Chief Growth Officer (CGO) with calendaring, specifically regarding both internal and external meetings, as well as travel, and various projects.

The right person is eager to jump in and help with any given task and is willing to grow in their career with this opportunity.

What you will be doing: 

  • Working along a diverse executive who is looking for an experienced person to help her manage the day to day duties of running the business. 
  • Coordinate her internal and external calendars.
  • Coordinate and facilitate travel management and accommodations. 
  • Communicate with and on behalf of the CGO with internal and external stakeholders, via email, Zoom, slack, etc. 
  • Respond and act with appropriate urgency in situations that require quick turnaround in an environment of high pace and agile priorities. 
  • Proactive communication, sound judgment and confidence in your actions. 
  • If you really enjoy slowing down to be thoughtful about how you make others feel, this is for you!

Does this sound like you?  

  • Diverse perspective
  • Eager to learn and to help
  • Confident and responsible
  • Self driven and an independent thinker 
  • Career oriented
  • Humble
  • 2-5 years of experience 
  • A true collaborator who loves working cross functionally with others.
  • Do you enjoy working for a company where the people are kind, humble, considerate and engaged? 
  • Do you enjoy working for a company that puts customers, partners and employees at the center?  This job is for you!

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Parental Leave
  • Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled. 
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!


We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 

Growth Product Manager
Oslo
Read more

The Company:

Impact is the global leader in Partnership Automation software. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb and Uber to help them manage all different types of partnerships, including Influencers, affiliates, publishers and strategic partnerships Our combined suite of products covers the entire partnership lifecycle, including recruiting, onboarding, contracting, tracking and payments. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 800 employees and eleven offices across the United States, Europe, Africa, and Asia. 

We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you. 

About the Strategy Team:

Impact has ambitious goals for growth and has strengthened the firm's strategic capability around the Founder and Chief Strategy Officer by setting up the Impact Strategy Team. The Strategy team is an extension of the executive team’s arm with regards to strategic initiatives including:

  • Strategy Development and Implementation - leading / supporting Impacts strategy development and implementing strategic projects in existing operations
  • Strengthening Core Capabilities - having the operational responsibility for running and improving the semi-annual strategic planning process
  • Structuring Innovation - having the operational responsibility for running and improving the structured innovation process - Impact Bets
  • M&A - running the M&A program including identifying and acquiring targets and ensuring smooth post merger integrations after acquisitions
  • Captive Consultants being called in as analytical task forces to identify and solve complex business problems throughout the organization

 

Why is this role exciting!

Do you want to take an active role in shaping and disrupting the future of the modern partnerships industry? Do you want to help build the next great product offerings within the ParTech space from scratch? Do you want to jumpstart and manage multiple product line ventures?

If you answered yes to these questions, we believe this is the right job for you!

The Impact strategy team is looking for a creative and entrepreneurial individual that wants to take a leading role in commercializing several of our future product lines. We are currently rigging our very own Impact Labs which will be a ParTech incubator creating new solutions that deepen the capabilities of the overall product.

As a Growth Product Manager, you will be working within a structured innovation process that manages and drives a portfolio of new venture concepts that Impact wants to explore. 

We are looking for individuals who have been part of startups and know how to get their hands dirty and get things done - or who have done similar business development within larger innovative firms. The ventures we are creating are exploring new technologies and service offerings. Therefore, we are looking for a tech/engineering mindset that can both understand the core technology and the business case surrounding it by verifying the concepts’ viability, desirability and feasibility.

An important role will be ideating and capturing new concepts from across the firm to feed the innovation funnel. As part of the verification process Growth Product Managers will go out into the field and test concepts with potential clients, incrementally proving and building the concepts. Once you have set up a venture, you will be running a pseudo P&L at the product line level and be responsible for driving the product line forward. 

This role will require a lot of self sufficiency and the Growth Product Manager should be able to “take the hill” on their own - reaching out to the necessary players within Impact to get things done. As mini CEOs you will be thinking about and representing their product lines on a day-to-day basis and ensuring the product has a strategic focus over the longer horizon.

The role will report to the Founder and Chief Strategy Officer (Former CEO), and work closely with both the strategy team and leadership team.

Impact is a global firm and the role is international by nature. Working as a Strategy Manager from Oslo, you will have a lot of autonomy in defining your own work day, however you will need to expect, depending on project, weekly collaboration across time zones. This role also involves travelling to head offices as needed.

What you will be doing:

The strategy team is lean and all members contribute where necessary. However, the Growth Product Manager is responsible for contributing to the following:

  • Do whatever takes to build our next game changing products (we will provide the niche UX/dev skills)
    • Lead Product Specification & UX with our design team
    • Market validation with clients or running experiments
    • Working with internal or external engineering teams to get the products built.
    • Stand up initial marketing efforts to acquire customers.
    • As products mature, work to transition ownership into the product organization as required.
  • Driving venture concepts through the Impact Labs and verifying their viability, desirability and feasibility.
  • Developing and running the future product lines of Impact.com including managing a pseudo P&L
  • Supporting in particular Impact Bets as SDM or Bets Manager
  • Support in the recruitment of further A-class hires to strengthen the strategy team and the Oslo headquarter
  • Serving as a trusted advisor to the entire management of Impact.

Does this sound like you?

  • Bachelor or Master’s degree of engineering type background from a top-tier university with consistent outstanding academic record. Supplementary, an advanced business degree or MBA is preferred
  • Has started their own startup, has been part of an initial startup team, or has otherwise experience in commercializing products within larger, innovative firms. 
  • Has experience working with innovation frameworks such as lean startup
  • Self sufficient, robust and able to “take the hill” on their own
  • Strong quantitative, analytical and conceptual problem-solving skills combined with outstanding business acumen
  • Proven ability to lead teams, motivate others, communicate complex ideas clearly, gain the respect of clients and colleagues, and work collaboratively
  • Collaborative relationship builder with ability to work collaboratively in a distributed team environment at all levels in an organization
  • Ability to communicate complex ideas effectively – both verbally and in writing – in English and the local office language(s)
  • Ability to take initiative and eager to break new ground, create opportunities for others, and take personal risks
  • Willingness to travel and work flexibly with time zones

What we offer:

  • Work closely with some of the world’s best in the industry 
  • Access and collaborate directly with brilliant a-level talent and the top executive leadership
  • An established company with a cool, high-velocity work ethos, where you can leave your mark on the organization!
  • Address exciting opportunities and complex strategic challenges in the leading partnership automation provider
  • Become part of an international community having the ability to travel abroad and work in all our headquarters
  • Are part of an inclusive work environment, where we support, trust and cheer on each other
  • An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
  • Stock Grants - 4-year vesting schedule pending Board approval

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Growth Product Manager
Oslo
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The Company

Impact is the global leader in Partnership Automation software. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb and Uber to help them manage all different types of partnerships, including Influencers, affiliates, publishers and strategic partnerships Our combined suite of products covers the entire partnership lifecycle, including recruiting, onboarding, contracting, tracking and payments. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 800 employees and eleven offices across the United States, Europe, Africa, and Asia. 

We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you. 

About the Strategy Team:

Impact has ambitious goals for growth and has strengthened the firm's strategic capability around the Founder and Chief Strategy Officer by setting up the Impact Strategy Team. The Strategy team is an extension of the executive team’s arm with regards to strategic initiatives including:

  • Strategy Development and Implementation - leading / supporting Impacts strategy development and implementing strategic projects in existing operations
  • Strengthening Core Capabilities - having the operational responsibility for running and improving the semi-annual strategic planning process
  • Structuring Innovation - having the operational responsibility for running and improving the structured innovation process - Impact Bets
  • M&A - running the M&A program including identifying and acquiring targets and ensuring smooth post merger integrations after acquisitions
  • Captive Consultants being called in as analytical task forces to identify and solve complex business problems throughout the organization

Why this role is exciting!

Do you want to take an active role in shaping the future of the modern partnerships industry? Do you enjoy solving big strategic issues? Do you want to manage complex strategic transformations and business development projects?

If you answered yes to these questions, we believe this is the right job for you!

As a Strategic Transformations Project Manager in Impact, you’ll take part in shaping the overall strategy by working on a range of different projects across multiple geographies and functions, and should therefore enjoy working with different types of people and environments. To succeed in this role, you should be able to quickly gain an overview of complex issues, and be comfortable with asking questions in search of the right answers. As the dedicated project manager you will be given the responsibility of leading some of the most complex and demanding organizational changes and strategic initiatives of the company. You will be a part of a small and dedicated team, but at the same time have a broad reach towards the other departments within Impact.com. 

The role will report to the Founder and Chief Strategy Officer (Former CEO), and work closely with both the strategy team and leadership team.

Impact is a global firm and the role is international by nature. Working as a Strategy Manager from Oslo, you will have a lot of autonomy in defining your own work day, however you will need to expect, depending on project, weekly collaboration across time zones. This role also allows for travel to other offices as needed.

What you will be doing:

The strategy is lean and all members contribute where necessary. However, the Strategic Transformation Manager is responsible for contributing to the following:

  • Responsible for the overall execution and success of these large-scale turnarounds and transformations. 
  • Leverage a broad range of leadership and influencing styles, ranging from respected manager to motivational senior coach
  • Display high energy and resilience in ambiguous and faced-paced contexts. 
  • Support the Strategy Ops. Manager coordinate the operations of full year and half year planning
  • Supporting in particular Bets as SDM or Bets Manager
  • Support in the recruitment of further A-class hires to strengthen the strategy team and Oslo office
  • Serving as a trusted advisor to the entire management of Impact.

Does this sound like you? 

  • Bachelor or Master’s degree from a top-tier university with consistent outstanding academic record; advanced degree or MBA is preferred
  • 4-8 years of experience from leading companies, preferably including 1-3 years in a leadership role within the business
  • Solid functional knowledge, including but not limited to strategic transformations, business development, marketplace operations, lean, project management, etc. 
  • Strong quantitative, analytical and conceptual problem-solving skills combined with outstanding business acumen
  • Proven ability to lead teams, motivate others, communicate complex ideas clearly, gain the respect of clients and colleagues, and work collaboratively
  • Expertise driving rapid and successful operational turnarounds and/or rapid growth programs across key strategic, revenue, cost and working capital levers
  • Collaborative relationship builder with ability to work collaboratively in a distributed team environment
  • Ability to work effectively with people at all levels in an organization
  • Empathetic and a team player
  • Entrepreneurial and results-driven achiever
  • Ability to communicate complex ideas effectively – both verbally and in writing – in English and the local office language(s)
  • Ability to take initiative and eager to break new ground, create opportunities for others, and take personal risks
  • Willingness to travel and work flexibly with time zones

What we offer:

  • Work closely with some of the world’s best in the industry 
  • Access and collaborate directly with brilliant a-level talent and the top executive leadership
  • An established company with a cool, high-velocity work ethos, where you can leave your mark on the organization!
  • Address exciting opportunities and complex strategic challenges in the leading partnership automation provider
  • Become part of an international community having the ability to travel abroad and work in all our headquarters
  • Are part of an inclusive work environment, where we support, trust and cheer on each other
  • An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Office Manager - 12 Months FTC
London
Read more

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Why this role is exciting:

As the Office Manager, you'll be leading the UK Impact office facility. This role ensures efficient and timely administrative support to the organisation and its employees. Playing an integral role in the organisational strength of the London office. This role also performs administrative tasks for Human Resources, Management and all Impact employees as needed. This role will assist with all aspects of travel including hotel, flight, ground transportation, entertainment and per diem funds.This is a 12 months fixed term maternity cover. 

Does this sound like you?

  • At least 3+ years of experience as an Office Manager, Office Administrator or IT Office Admin supporting a medium to large office.
  • 2+ years managing office IT and facilities related tasks/projects with an emphasis on managing projects and handling ongoing support.
  • 2+ years working in a busy technical corporate environment supporting executives, engineers, support staff and other employees as the single point of contact for all administrative functions.
  • 1+ years of technical skills to manage computer, IT and technical office projects.
  • Proven ability to manage multiple projects while exhibiting strong time management skills.
  • Experience supporting Human Resources functions such as employee relations, recruiting and training in a corporate environment.

Responsibilities:

  • Provide office management, administrative support and manage facilities and IT related functions.
  • Work directly with headquarters and remote offices on various office and administrative related projects as needed.
  • Collaborate with HR to provide for an ideal employee onboarding experience including managing equipment, resources and information needed for new employees.
  • Provide human resources support in coordination to ensure timely processing of HR related tasks such as recruiting support, interview scheduling & managing onsite interviews.
  • Provide IT, facilities and corporate support as it relates to computers, equipment, facilities (moves, adds & changes) and other related infrastructure related projects as needed.
  • Manage housekeeping tasks related to office supplies, kitchen stocked items, catered lunches, office events, travel, corporate apartment and employee planned outings and activities.
  • Provide support as the onsite contact as needed for special activities, projects and events as needed.

Benefits/Perks:

  • A dynamic and creative office space, in the heart of The West End.
  • Our international presence and diverse team allows you exposure to global perspectives
  • Pension scheme (after probation period)
  • Get Paid Time Off as well as Recuperation Leave (for that much-needed mental break)
  • Weekly team lunches
  • An office culture that makes work a fun, engaging and rewarding place to be. With all-around support from all staff members.

 

We continue to be remote during Covid-19 but this role will be required to be in the office full-time. 

_____

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

Project Manager - Business Systems
Cape Town
Read more

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

The purpose of this Junior Project Manager position is to plan and oversee all aspects of a project and to meet the project's goals on time and within budge. It is also responsible for setting deadlines, assigning responsibilities, and monitoring and summarizing progress of projects; prepare reports for leadership regarding status of project and for supporting the Business Systems Project in establishing a project management office focused on a robust and agile project management methodology.

What you'll do:

  • Manage projects and project deliverables.
  • Engage with stakeholders and coordinate internal resources and/or third parties/vendors for the seamless project execution.
  • Ensure that all projects are delivered on-time, within scope and within budget.
  • Assist in defining the project scope and objectives, involving all relevant stakeholders at the same time, ensuring technical feasibility.
  • Ensure resource availability and allocation.
  • Develop detailed project plans to monitor and track progress.
  • Manage changes to the project scope, project schedule and project costs.
  • Report and escalate to management as and when required.
  • Manage the relationship with the third party vendors (when and where applicable) and all stakeholders.
  • Perform risk management to minimize project risks.
  • Create and maintain comprehensive and accurate project documentation.
  • Ensure that business requirements are clearly defined and agreed by all stakeholders.
  • Delegate project tasks appropriately.
  • Measure project performance using appropriate tools and techniques to analyze the successful completion of both short and long-term goals.
  • Ensure budgetary objectives are met and adjustments made to project constraints based on financial analysis.

What You Have:

  • Bachelor’s degree in finance, business administration or equivalent experience.
  • 3+ years of experience in procurement at a global technology company.
  • Demonstrated ability as a Project Manager who can prioritize workload and manage complex projects within cost and schedule.
  • Knowledge of best in class procurement techniques.
  • Significant experience and exceptional talent in negotiations.
  • An independent, self-motivated individual who works well under pressure with a positive, service-oriented attitude.
  • Self-starter with a great work ethic and an analytical thinker with superior problem solving and decision-making skills.
  • Extremely detail-oriented and organized with prior experience setting up desktop procedures for procurement.
  • Excellent multi-tasker who is always “on it” with stellar time and project management skills; understands the importance of planning in advance to meet deadlines that include multiple review points and iterations.
  • Strong communicator, both written & verbal; reliable and responsive to email and phone communications.
  • Highest level of integrity and good judgment, with the ability to effectively deal with highly sensitive, confidential information.
  • Strong computer skills, including Gmail, google calendar, google docs, and Microsoft office.

Benefits/Perks:

  • Unlimited PTO policy
    • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development
    • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund 
    • Group schemes with Discovery & Bonitas for medical aid
    • Group scheme with Momentum for provident fund
  • Stock Options
    • 4-year vesting schedule pending Board approval
  • Internet Allowance
  • Flexible work hours
  • Casual work environment

 

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-CT1

Strategy Development Manager
London
Read more

The Company: 

impact.com is the global leading SaaS Partnership Automation platform. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb and Uber to help them manage all different types of partnerships, including Influencers, affiliates, publishers and strategic partnerships Our combined suite of products covers the entire partnership lifecycle, including recruiting, onboarding, contracting, tracking and payments. impact.com has grown to over 800 employees and eleven offices across the United States, Europe, Africa, and Asia. 

We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you.

 

About the Strategy Team

impact.com has ambitious goals for growth and has strengthened the firm's strategic capability around the Founder and Chief Strategy Officer by setting up the Impact Strategy Team. The Strategy team is an extension of the executive team’s arm with regards to strategic initiatives including:

  • Strategy Development and Implementation - leading / supporting Impacts strategy development and implementing strategic projects in existing operations
  • Strengthening Core Capabilities - having the operational responsibility for running and improving the semi-annual strategic planning process
  • Structuring Innovation - having the operational responsibility for running and improving the structured innovation process - Impact Bets
  • M&A - running the M&A program including identifying and acquiring targets and ensuring smooth post merger integrations after acquisitions
  • Captive Consultants being called in as analytical task forces to identify and solve complex business problems throughout the organization

Why this role is exciting!

Do you want to take an active role in shaping the future of the modern partnerships industry? Do you enjoy solving big strategic issues? Do you want to manage complex strategy- and business development projects?

If you answered yes to these questions, we believe this is the right job for you!

Strategy Development Managers use their business skills to provide advice and expertise to solve issues, create value, and maximize growth to business owners. They identify options for the organization and suggest recommendations for change, as well as advise on additional resources to implement solutions. Over time, they may also take project leadership roles in areas of strategic importance. The strategy, management, and operations of a company are the main areas strategy managers work in.

Although primary responsibility is Strategy Development and Implementation, when capacity allows, strategy operations managers contribute to operations oversight, capability, support and analysis.

The Strategy Development Manager will work closely both with the strategy team and the Impact Leadership Team

Impact is a global firm and the role is international by nature. Working as a Strategy Development Manager from London, you have a lot of autonomy in defining your own work day, however you will need to expect, depending on project, weekly collaboration across time zones. This role also allows for travel to head offices as needed.

What you will be doing:

The strategy is lean and all members contribute where necessary. However, the Strategy Development Manager is responsible for contributing to the following:

  • Bring leverage to the executive team by extending their presence, bringing analytical capacity (strategic FP&A) and being a neutral third party observant
  • Increase Impacts maturity by assessing, articulating and maintaining long term company strategy including zooming out for future scenarios, zooming in for current operations and cascading it down the organization incl. product strategy.
  • Support the Strategy Ops. Manager coordinate the operations of full year and half year planning
  • Improving the core capability system (method, governance and artifacts)
  • Setting up and improving the structured innovation system (Bets system) by developing and maintaining method, governance and artifacts.
  • Supporting in the M&A and IPO motion
  • Supporting in particular Bets as Strategy Development Manager or Bets Manager
  • Support in the recruitment of further A-class hires to strengthen the strategy team.
  • Serving as a trusted advisor to the entire management of Impact.

Does this sound like you? 

  • Master’s degree from a top-tier university with consistent outstanding academic record; advanced degree or MBA is preferred
  • 4-8 years of experience from leading strategy consulting or investment banking companies, preferably including 1-3 years in a leadership role within the business
  • Solid functional knowledge, including but not limited to strategic transformations, business development, marketplace operations, lean, project management, etc. 
  • Strong quantitative, analytical and conceptual problem-solving skills combined with outstanding business acumen
  • Proven ability to lead teams, motivate others, communicate complex ideas clearly, gain the respect of clients and colleagues, and work collaboratively
  • Expertise driving rapid and successful operational turnarounds and/or rapid growth programs across key strategic, revenue, cost and working capital levers
  • Collaborative relationship builder with ability to work collaboratively in a distributed team environment at all levels in an organization
  • Empathetic and a team player
  • Entrepreneurial and results-driven achiever
  • Ability to communicate complex ideas effectively – both verbally and in writing – in English
  • Ability to take initiative and eager to break new ground, create opportunities for others, and take personal risks
  • Willingness to travel and work flexibly with time zones

What we offer:

  • Huge responsibilities from Day 1. Be the owner of your own learning curve. The possibilities are limitless and depend on you
  • Access and collaborate directly with brilliant a-level talent and the top executive leadership
  • You get to work in a very dynamic environment and be part of an international team
  • An established company with a cool, high-velocity work ethos, where you can leave your mark on the organization
  • Address exciting opportunities and complex strategic challenges in the leading partnership automation provider
  • Become part of an international community having the ability to travel abroad
  • Be part of an inclusive work environment, where we support, trust and cheer on each other
  • An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
  • Stock Grants 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


G&A - People

Diversity, Equity & Inclusion, Director
New York
Read more

Our Company:

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you.

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and ten offices across the United States, Europe, Africa, and Asia.

Why this role is exciting:

The Director, Diversity, Equity & Inclusion will work closely with our key DE&I partners – the Country Leadership Team, Operational Leaders, HR, the DE&I Board Advisor and internal colleagues and network groups to design, drive and deliver strategic DE&I policies and initiatives across Impact.com. You will be responsible for the global strategy and governance of our DE&I programs. 

This is a role where you can make a real difference to our c800+ colleagues worldwide.

What you will be doing:

  • Establish and use key inclusion and diversity metrics to measure the effectiveness of strategies and adapt as necessary.
  • You will collaborate with our HR teams, our leadership and our Networking groups to help design, implement, and deliver programs through a I&D lens.
  • Develop, lead, implement and measure a company-wide social impact strategy that aligns with the company’s DEI core vision, mission, and values.
  • Coaching and supporting people leaders on improving practices for embedding diversity, equity and inclusion in our people strategies and approaches.
  • Identifying and developing initiatives to foster and achieve a more inclusive workforce.
  • Collaborate with our Recruitment and People Development teams to create strategic initiatives focusing on recruitment, development, and talent management.
  • Assist with developing strategies to attract and retain diverse talent
  • Act as a liaison, critical friend and change agent between teams, employees, and leadership on DE&I concerns
  • Develop and manage relationships with relevant external partners, including developing a strategy for external accreditation and recognition where appropriate.
  • Develop a mechanism to compile, track and utilise metrics and large data sets; develop a process to report out progress regularly that drives action and insight.
  • Partner with senior business leaders to integrate DE&I into business, employment and our everyday practices
  • Stay up-to-date with regulatory and policy developments affecting DE&I and industry best practices and bring relevant recommendations to the leadership team.
  • Help define Impact’s position as a socially responsible company by shaping priorities, setting goals, creating initiatives, and leading projects that support strategic DEI objectives and create positive impact.

Does this sound like you?


• Passion, exposure and/or practical experience with DE&I principles, practices.
• Proven track record of building and scaling DE&I programs
• Excellent communication skills; proven track record in communicating effectively and ability to inspire an inclusive mindset and deliver a compelling message across all levels in the organization
• Ability to partner with, and coach leaders to, enable a consistent, authentic, fair, and equitable approach to business and internal priorities
• A solid understanding of industry benchmarks, leading practices, and innovations in diversity and inclusion
• Experience working in a team environment, building relationships and influencing key partners, demonstrating ability to get results through collaboration
• Experience of using data and analytics to drive insight and change
• Strong interpersonal skills across all levels.
• Experience in working with a broad range of individuals and organizations

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • 401k matching
  • Stock Options
  • Flexible work hours
  • Maternity/Paternity Leave
  • An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
  • An established company with a cool, high velocity work ethos, where each person can make a difference!

________________________________________________________________

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

GTM Talent Partner - Europe
London
Read more

 

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

impact.com is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, impact.com has grown to over 700 employees and twelve offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your role at impact.com:

As a key member of the Global TA Team, you will be based in our growing London hub. You will partner with our Go-To-Market (GTM) functions, continuing to build out world class teams across Europe. You will own the entire end to end recruitment process, whilst partnering with impact.com leadership. You will grow and build out our London, Berlin, Paris, Milan and other planned hubs. You will ensure a best in class candidate and hiring manager experience. 

Does this sound like you? 

  • Experienced recruiter across Go-To-Market (GTM)  - sales, customer success, marketing & operations
  • Experience of hiring across Europe (London, Berlin, Paris, Milan)
  • Able to source and build talent pools of passive candidates via multiple channels
  • Strong communication and business partnering skills
  • Ability to work across all levels of Impact.com, owning relationships across different departments
  • Consultative approach and mindset. Thinking and acting like a true business partner 
  • Happy to work autonomously, whilst aligning to the wider business OKRs
  • Agile mindset - happy to hire across other regions if needed and get involved in value add project work
  • Data mindset - you use data to drive hiring plans and update hiring managers 
  • Fluency in French, German or Italian would be a plus 

Responsibilities:

  • Drive the full cycle recruitment process for Go-To-Market (GTM) hiring and have a “hands-on” approach to attracting, assessing and on-boarding the best talent
  • Devise creative ways to build multiple talent pipelines and execute on research, referral generation, sourcing campaigns and events
  • Assess current processes and advise on process improvement opportunities with the aim of standardizing our recruiting practices
  • Analyze and research recruitment data, online market trends and previous marketing activities to direct activities

Benefits/Perks:

  • Unlimited PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development 
  • Flexible work hours
  • Private Health Insurance
  • Internet Allowance
  • Casual work environment

impact.com is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.




 






Recruiter
Columbus, New York, San Francisco, Santa Barbara, Seattle
Read more

Our Company: 

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you.  

Impact is the global leader in Partnership Automation.  We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships.  From social influencers, B2B, strategic partners, publishers, and traditional affiliates...we have them covered. Our combined suite of products covers the full life partnership lifecycle including; onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud.  Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 800 employees and eleven offices across the United States, Europe, Africa and Asia. 

If you have a desire to work in an organization that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Your Role at Impact:

As a key member of the Global TA Team, you will be part of our growing US Team. You will partner with our Go-To-Market (GTM) functions, continuing to build out world class teams across the United States. You will own the entire end to end recruitment process, whilst partnering with impact.com leadership. You will grow and build out our US locations ( New York, Santa Barbara, Seattle and Columbus), remote and other planned hubs. You will ensure a best in class candidate and hiring manager experience. 

Does this sound like you? 

  • Experienced recruiter across Go-To-Market (GTM)  - sales, customer success, marketing & operations
  • Experience of hiring across key US markets 
  • Able to source and build talent pools of passive candidates via multiple channels
  • Strong communication and business partnering skills
  • Ability to work across all levels of Impact.com, owning relationships across different departments
  • Consultative approach and mindset. Thinking and acting like a true business partner 
  • Happy to work autonomously, whilst aligning to the wider business OKRs
  • Agile mindset - happy to hire across other regions if needed and get involved in value add project work
  • Data mindset - you use data to drive hiring plans and update hiring managers 

Responsibilities:

  • Drive the full cycle recruitment process for Go-To-Market (GTM) hiring and have a “hands-on” approach to attracting, assessing and on-boarding the best talent
  • Devise creative ways to build multiple talent pipelines and execute on research, referral generation, sourcing campaigns and events
  • Assess current processes and advise on process improvement opportunities with the aim of standardizing our recruiting practices
  • Analyze and research recruitment data, online market trends and previous marketing activities to direct activities

Benefits/Perks:

  • Unlimited PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognizing that it is important to be happy and fulfilled in both
  • Training & Development 
  • Flexible work hours
  • Health Insurance
  • Casual work environment

impact.com is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

 

Recruiting Coordinator
Remote (US)
Read more

Our Company:

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, impact.com has grown to over 800 employees and eleven offices across the United States, Europe, Africa, and Asia.

Why this role is exciting!

impact.com moves fast and and that means you will too. As a key member of the recruiting team you will be interacting with candidates, hiring managers, and recruiters to ensure all interviews are scheduled in a timely manner.  In this client facing role, rolling out the red carpet and giving a high level of customer service is also on the top of the list. As impact.com continues to grow globally it will also provide growth opportunities for you! Do you enjoy working on social media projects? You will also be assisting with our employer branding working on various projects including our Instagram account. Interested in becoming a recruiter?  This is a great way to start and learn more about the industry as well as the Ad Tech space.

Does this sound like you?

  • Highly organized and detail oriented 
  • Excellent multitasking skills and ability to prioritize 
  • Highly adaptable and not adverse to change
  • Thrive in a fast paced environment
  • Excellent verbal and written communication skills
  • 1+ years of scheduling or admin experience
  • Experience using Google Suite or MS Office (Google preferred)
  • Enjoys interacting with clients and values a high level of customer service

Benefits/Perks:

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Parental Leave
  • Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled. 
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Sales Recruiter - 6 Month Contract
New York, Santa Barbara
Read more

Our Company: 

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you.  

Impact is the global leader in Partnership Automation.  We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships.  From social influencers, B2B, strategic partners, publishers, and traditional affiliates...we have them covered. Our combined suite of products covers the full life partnership lifecycle including; onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud.  Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 800 employees and eleven offices across the United States, Europe, Africa and Asia. 

Does this sound like you? 🎓

  • Drive the full cycle recruitment process for sales hires and have a “hands-on” approach to attracting, assessing and on-boarding the best talent.
  • Ensure that sales recruiting efforts are aligned with company goals.
  • Experience recruiting Account Executives, BDR's and Director level sales roles. 
  • Assess current processes and advise on process improvement opportunities with the aim of standardizing our recruiting practices.
  • Work alongside hiring managers to devise interview plans and ensure that interviewers are well trained and clear on what is expected of them.
  • Conduct research to identify marketing possibilities and evaluate recruitment needs.
  • Define and implement social media strategies to increase applications & brand awareness internationally.
  • Analyze and research recruitment data, online market trends and previous marketing activities to direct activities.
  • Act on new social media developments, trends and opportunities.

Benefits/Perks: 🏝

  • Medical, Dental and Vision insurance
  • Flexible work hours
  • An established company with a cool, high velocity work ethos, where each person can make a difference!

____________________________________________________________________________



We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 

Technical Recruiter
Remote (US)
Read more

Our Company: 

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you.  

Impact is the global leader in Partnership Automation.  We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships.  From social influencers, B2B, strategic partners, publishers, and traditional affiliates...we have them covered. Our combined suite of products covers the full life partnership lifecycle including; onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud.  Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 450 employees and eleven offices across the United States, Europe, Africa and Asia. 

Does this sound like you? 🎓

  • Drive the full cycle recruitment process for engineering and Product Management hires and have a “hands-on” approach to attracting, assessing and on-boarding the best talent.
  • Ensure that technical recruiting efforts are aligned with company goals.
  • Experience recruiting Software Engineers within a Java environment (Full Stack, Backend, Frontend), Product Management and other technical roles. 
  • Assess current processes and advise on process improvement opportunities with the aim of standardizing our recruiting practices.
  • Work alongside hiring managers to devise interview plans and ensure that interviewers are well trained and clear on what is expected of them.
  • Conduct research to identify marketing possibilities and evaluate recruitment needs.
  • Define and implement social media strategies to increase applications & brand awareness internationally.
  • Analyze and research recruitment data, online market trends and previous marketing activities to direct activities.
  • Act on new social media developments, trends and opportunities.

Benefits/Perks: 🏝

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Weekly catered lunches, a healthy snack bar, and phenomenal coffee to keep you fueled
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans our happy hours, parties and other events to celebrate our many successes.
  • An established company with a cool, high velocity work ethos, where each person can make a difference!

____________________________________________________________________________



We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 


R&D - Product

Lead UX Designer
Cape Town
Read more

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

The UX Design Lead will own and drive the design for multiple products at Impact.com. Work closely with product management, engineering, and executive leadership in a fast-paced, collaborative environment, and drive the user experience of products from early-stage concepts through launch and beyond.

We are looking for a talented and experienced designer with exceptional problem-solving abilities, clear communication skills, solid design instincts, and obsession attention to detail to work on complex problems that require elegant, customer-focused solutions. Ideal candidates are responsive, flexible, and are self-starters who bring original ideas and fresh approaches to everyday projects.

 

What You'll Do:

  • Translate business needs and concepts into wireframes, mockups, and prototypes
  • Work closely with and incorporate feedback from the rest of the UX design team
  • Lead design reviews, provide design direction for other designers when needed
  • Facilitate product visions by researching, conceiving, wireframing, sketching, prototyping, and mocking up user experiences.
  • Take a user-centered design approach and be able to rapidly test and iterate your
  • Work within Agile/Scrum process and contribute to a culture of continuous improvement
  • Maintain a keen eye for clean, elegant design with close attention to detail and pixel-perfect implementation
  • Suggest user experience enhancements and come up with ideas for improvement to screens and workflows.
  • Communicate and work effectively with cross-functional team members including but not limited to product managers, qa, sales, marketing, and engineers.

What you Have?

  • BA/BS or advanced degree preferred in Human Factors, Human-Computer Interaction, Industrial Design, Cognitive Psychology, or a related field or demonstrated comparable experience designing commercial software products
  • 5+ years’ experience in User Experience Design or Product Design
  • Obsessive attention to detail
  • Experience leading, managing, or mentoring other UX designers is a plus
  • Extensive knowledge with design tools such as Figma, Sketch, or the Adobe Creative Suite
  • Experience with designing complex workflows, reporting & data visualization, and financial reporting UIs
  • Mastery of user centered design principles and
  • Experience working on large-scale complex Saas Platforms
  • Knowledge of agile software development
  • Excellent communication skills (oral, written, and listening).
  • Ability to work independently, without direction or
  • Ability to visualize solutions (before one is built)
  • Analytical thinking skills

 

Benefits/Perks

  • Unlimited PTO policy
    • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development
    • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund
    • Group schemes with Discovery & Bonitas for medical aid
    • Group scheme with Momentum for provident fund
  • Stock Options
    • 4-year vesting schedule pending Board approval
  • Internet Allowance
  • Flexible work hours
  • Casual work environment

During the current time we continue to work from home. Should local and national government advice deem it is safe to go back to office working we will make facilities available to our teams.


Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

 

#LI-RL1

QA Analyst (Data Platform)
Cape Town
Read more

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

 

Your Role at Impact:

The Primary Objective of this position is to support the business requirements with the provision of testing and quality assurance of a software solution. To support Business-related test activity, in terms of communications to and from the business test representatives and ensuring that key test issues are managed or escalated as necessary.

What You'll Do:

  • Analyse test requirements and test scenarios
  • Design, coordinate and execute testing, in liaison with the team
  • Plan, schedule and prioritize tests to meet development targets
  • Creation of appropriate test data
  • Maintain and enhance the test case repository
  • Provide test results and test status to relevant stakeholders
  • Track and report on software defects
  • Ensure risks have appropriate mitigation strategies and escalated were necessary
  • Ensure Service Level Agreements are met and exceeded 
  • Provide Quality Assurance expertise throughout the development life cycle.
  • Responsible for ensuring all information systems products and services meet organization standards and end-user requirements.
  • Excellent communication skills
  • Attention to detail
  • Analytical mind and problem-solving aptitude

 

What You Have:

  • 2+ years proven experience as a Quality Assurance Analyst
  • Related Technical experience. Bachelor’s Degree or equivalent work experience and/or Certifications.
  • Experience with automated testing tools such as Selenium WebDriver / Postman will be an advantage
  • Drives continuous improvement through all processes, including but not limited to, team standards, test planning, resourcing and test execution, as well as debugging, metric collection, and reporting.
  • Demonstrated knowledge and experience in the development lifecycle and QA processes/methodology.
  • Test Reports and maintaining Test Documentation
  • Demonstrated experience using test management/defect tracking tools, management tools, Agile, TFS, and SQL server.
  • Performing under pressure
  • Decisiveness
  • Accuracy
  • Creativity
  • Devotion to quality
  • Analyzing
  • Required to work as part of a team and will be jointly responsible for assisting with test activities

 

Benefits/Perks:

  • Unlimited PTO policy
    • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development
    • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund 
    • Group schemes with Discovery & Bonitas for medical aid
    • Group scheme with Momentum for provident fund
  • Stock Options
    • 4-year vesting schedule pending Board approval
  • Internet Allowance
  • Flexible work hours
  • Casual work environment

 

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI- KD1

XP Senior Product Manager
Cape Town
Read more

Our Company:

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. If you are looking to join a team where your opinion is valued, your contributions are noticed, you get to work with fun and talented people solving cutting edge marketing challenges with technology, and advance your career, this is the place for you.  

Impact is the global leader in Partnership Automation and catalyst for the new Partnership Economy. Impact accelerates enterprise growth by scaling discovery, recruitment, onboarding, engagement and optimization of all types of partnerships. Impact’s Partnership CloudTM provides automation for the full partnership life cycle; confident decision making and optimization through measurement and attribution; and protection from fraud. Impact drives revenue growth for global enterprises such as Cabela’s, Fanatics, Getty Images, Lenovo, Levi’s, Techstyle and Ticketmaster. Founded in Santa Barbara, CA in 2008, Impact has grown to over 400 employees and ten offices across the United States, Europe, Africa and Asia. 

Why this role is exciting:

This role is responsible for driving company value through the strategic vision, design, development, and adoption of our demand-side experience and underlying platform. The Senior Product Manager will be an expert in the market, understanding the diverse needs of each market vertical and client size. They will work closely with our clients directly along with their success reps to ensure that our client’s experience of our platform is meaningful, delightful, and productive. In this role, they will work closely with our most strategic clients to ensure their success on the platform.

Responsibilities:

Experimentation mindset:

  • Design experiments (A/B Testing, etc.) to drive growth outcomes for the assigned initiatives
  • Work with Product Enablement to analyze and improve sub-optimal user flows throughout user lifecycle (sign-up, onboarding, activation, productive partnerships)

Data and Insights:

  • Work with the internal analytics team and the UX Research team to analyze the effectiveness of experiments.
  • Meet with customers to understand customer needs and build customer “empathy” early in the product life-cycle
  • Work with Product enablement to perform user segment analysis using product analytic tools such as Pendo and Google Analytics
  • Ability to analyze reports for insights and patterns and draw actionable recommendations
  • Solicit product feedback, insight, and input from internal stakeholders

Strategic Thinking:

  • Set the product vision and strategy to grow and scale new business opportunities for Impact Partnership Cloud platform
  • Independently drive large-scale cross-functional initiatives and report progress to leadership
  • Structure strategic conversations involving multiple stakeholders across all levels
  • Effectively lead brainstorming sessions around new initiatives
  • Perform research into new opportunities for disruption

Communication:

  • Clearly communicates objectives across functions
  • Ability to work with external third parties as and when needed for assigned initiatives
  • Ability to proactively solve potential problems with other functions and resolve conflict without authority

Collaboration and Project Management:

  • Able to reach objectively good negotiation results, efficiently, maintaining relationships
  • Ability to lead and participate actively in group meetings
  • Ability to clear roadblocks and demonstrate outcomes

Other Duties:

  • Review industry publications, attend industry conferences and become the ‘go-to’ expert in the assigned functional area
  • Achievement of company key results for objectives related to growth initiatives
  • Detailed analysis for initiative recommendations
  • Clarity and communication of long-term strategy of assigned initiatives
  • Become an expert of the Impact platform
  • Keep up-to-date with changes that occur in the Partnerships space
  • Coordinate the development process from a product perspective
  • Construct and update the squad roadmap
  • Create specifications for new features and epics and work cross-functionally to drive buy-in and with other Squad owners to drive the roadmap forward
  • Train and inform staff on new features and functionality
  • Work with external third parties to assess partnership opportunities
  • Effectively manage discrete projects as they come along
  • Set, track, and complete quarterly goals (OKRs) that are aligned with company and departmental objectives

Does this sound like you?

  • Requires at least 6 years of experience as a product manager with at least 2 years leading the strategic direction of a product line
  • Typically requires a bachelor's degree
  • Requires at least 1 year of experience in Saas software
  • Demonstrable experience driving user growth, performing competitive research or market research in B2B Saas or B2C marketplaces and prior experience in Performance Marketing is a strong plus
  • Performs work with a high degree of latitude. Handles the most complex issues. Possesses expert knowledge of subject matter. Provides leadership, coaching, and/or mentoring to subordinate or a group
  • Ability to foster teamwork
  • Management skills
  • Oral and written communication skills
  • Ability to build collaborative relationships
  • Problem-solving skills
  • Analytical thinking skills
  • Technical expertise.
  • Project management skills.

 

Benefits/Perks

  • Unlimited PTO policy
  • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development
  • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund
  • Group schemes with Discovery & Bonitas for medical aid
  • Group scheme with Momentum for provident fund
  • Stock Options
  • 4-year vesting schedule pending Board approval
  • Internet Allowance
  • Flexible work hours
  • Casual work environment

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

 

LI-RL1


R&D - Tech

Backend WordPress/PHP Developer
Cape Town
Read more

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

We are looking for a Backend WordPress/PHP Developer to join the Web Development team, within the Marketing department. This role has room for growth and offers broad exposure to digital marketing in the enterprise B2B SaaS industry.

The team uses WordPress as a part of the technology stack, but also follows general web development industry best practices. This includes among others version control for active collaboration, automated builds and deployments across Dev, Staging and Production environments and a modular web design system. You would focus primarily on building additional backend functionality using PHP libraries and frameworks, doing integrations using external APIs, and maintaining our codebase on Github. This work will not be on many different sites (digital agency style), but rather focused on Impact’s main site and some subsidiary company websites. This long term ownership allows us to strive for increasing levels of quality, innovation and improvements.

If you are looking to challenge yourself and grow, join Impact, a fast-paced, high-growth software company. Impact was founded in the US (with offices globally) and has recently exceeded 700 employees and a company valuation of $1.5B.

What you'll do:

  • Develop backend features using primarily PHP: 
    • Duty Statement: Extend Impact’s custom WordPress theme with custom solutions, 3rd party libraries, frameworks, or other fitting solutions.
    • Duty Statement: Maintaining existing and new integrations with 3rd party SaaS vendors.
    • Duty Statement: Developing solutions that keep performance and end-user experience in mind.
  • Own the WordPress backend codebase:  
    • Duty Statement: Build custom WordPress shortcodes or plugins for newly created custom features.
    • Duty Statement: Extend, maintain and/or replace current WordPress plugins.
    • Duty Statement: Implement WordPress development best practices (theme development, WP API usage, WP DB additions, custom post types, etc).
  • Implement continuous improvements to codebase/environment: 
    • Duty Statement: Improve and extend the build process to allow additional automation that allows time savings and quality improvements.
    • Duty Statement: Monitor and analyze site performance (server load, response times, etc) to optimise page loading speeds and other performance metrics.
  • Maintain, troubleshoot and configure cloud server:
    • Duty Statement: Engage with PaaS vendor to maintain, troubleshoot and configure cloud-based servers.
    • Duty Statement: Maintain and improve website security based on industry best practices.

 

What You Have:

  • Relevant degree, diploma or equivalent work experience.
  • 3+ years web development experience.
  • Solid understanding of PHP (JS, HTML, CSS beneficial).
  • Required:
    • PHP
    • SQL (MySQL)
    • WordPress Theme and/or Plugin development experience
    • Version control experience (Git)
  • Beneficial:
    • Comfortable with JavaScript, exposure to ReactJS
    • Integrations via API
    • Build processes (Gulp)
    • Experience using PHP’s composer package manager
    • Understanding of Gitflow
    • Experience doing Peer Review via Pull Requests
  • Excellent communication skills (oral, written, and listening).
  • Ability to work independently, without direction or supervision.
  • Devotion to quality.

Benefits/Perks:

  • Unlimited PTO policy
    • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development
    • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund 
    • Group schemes with Discovery & Bonitas for medical aid
    • Group scheme with Momentum for provident fund
  • Stock Options
    • 4-year vesting schedule pending Board approval
  • Internet Allowance
  • Flexible work hours
  • Casual work environment

 

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-KD1

BI Engineer, Associate (Finance)
Cape Town
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Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

As an BI Engineer, Associate (Finance), your focus will be on delivering small tasks for the squad, testing end to end, assisting QA with Staging environments and fixing broken builds.

This role assumes that you have an understanding of all aspects of a language and are able to apply previous solutions to new problems independently.

You should have practical experience in common design patterns, using unit tests for new code, and adding missing unit tests to legacy code with practical exposure to CI, and integration tests. You will also have practical exposure to at least 1 cloud platform where you should be confident using the console and building basic apps in the cloud.

At this level, you are expected to be confident reusing existing frameworks and work independently when completing tasks that you have been exposed to before.

An important element of the job is knowing and understanding our internal finance database, being able to provide reporting insights and analysis with a relatively quick turnaround time.

Another aspect of the role will be assisting the BI team with continuous improvement and quality management, performing data quality assurance and exposing potential 'noisy' areas within the company from a workflow perspective.

During sprint planning and design sessions, you should feel comfortable asking "why" to understand the business reason behind your tasks.

You will also help with environment setup and onboarding of new members.

What You'll Do:

  • Develop, test and maintain SQL-Based Reporting Features for the Platform
  • Perform meaningful testings for the features built
  • Collaborate with a distributed team to fulfil the department's quarterly objectives
  • Develop code both independently and while pair programming
  • Write and maintain design, user and test documentation
  • Learn the Impact Reporting Tools
  • Learn the Impact Databases (which data is where, and how to find out how)
  • Learn best practices for creating well-performing SQL within the Impact data platform
  • Perform triage activities through verification and fixing of bugs
  • Build customer-facing code with oversight
  • Support software testing and quality assurance processes to ensure high-quality deliverables
  • Assist with quality management and continuous improvement efforts within the company.
  • Provide financial reports for audit requests, internal users and other key stakeholders.

What You Have:

  • 1+ years of professional Experience
  • Must have strong analytical and problem-solving skills
  • BS in Computer Science, Engineering or related field, MS Degree Preferred
  • Initiative
  • Adaptability
  • Personal Development
  • Must be a fast learner and have a positive can-do attitude
  • Desire to work with Big Data and surrounding Technologies
  • Good knowledge of quality management and continuous improvement
  • Decent understanding of basic accounting principles

Benefits/Perks:

  • Unlimited PTO policy
    • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development
    • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund 
    • Group schemes with Discovery & Bonitas for medical aid
    • Group scheme with Momentum for provident fund
  • Stock Options
    • 4-year vesting schedule pending Board approval
  • Internet Allowance
  • Flexible work hours
  • Casual work environment


Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

 

LI-KD1

Cloud Engineer
Cape Town
Read more

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

Infrastructure-as-code - As a Cloud Engineer, you'll be responsible for working hands-on to create and develop automated, containerised cloud application platforms, and design and implement DevOps processes that use those platforms. To act as a subject matter expert for troubleshooting and resolving complex, multi-tier architecture problems that span a number of different platforms

This role reports to the Director of DevOps.

This position will be based in Cape Town post Covid-19 and welcomes anyone who is interested in relocating.

What You'll Do:

  • Become familiar with technologies used on the squad
  • Perform triage functionality through verification and fixing of bugs
  • Collaborate with a distributed team to fulfill the department's quarterly objectives
  • Automate recurring manual tasks & optimize repetitive processes
  • Develop code both independently and while pair programming
  • Perform code reviews
  • Research and prototype new technologies
  • Write and maintain design, user and test documentation
  • Support software testing and quality assurance processes to ensure high-quality deliverables
  • Develop, test and maintain software for the Platform
  • Build meaningful unit, functional and integration level tests for the software built
  • Respond to alerts, review error messages, and fix bugs in a timely manner
  • Ability to assess, debug and resolve technical issues
  • Approve pull requests
  • Maintain build- and stage stability
  • Review business needs, requirements, technical specifications

What You Have:

  • Previous experience supporting cloud based products (2 years)
  • Object oriented programming (2 years)
  • Build tools development (2 years)
  • Enterprise CI & VCS administration (2 years)
  • DevOps tools awareness
  • Scripting/programming

Benefits/Perks:

  • Unlimited PTO policy
  • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development
  • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund
  • Group schemes with Discovery & Bonitas for medical aid
  • Group scheme with Momentum for provident fund
  • Stock Options
  • 4-year vesting schedule pending Board approval
  • Internet Allowance
  • Flexible work hours
  • Casual work environment

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-CT1

Full Stack Engineer (Partnerships)
San Francisco, Santa Barbara, Seattle
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Role Title: Software Engineer (Partnerships)

 

The Company

 

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you. 

 

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and eleven offices across the United States, Europe, Africa, and Asia. 




Why this role is exciting! 

As a Software Engineer on the core team, you will be working within a fast-paced, agile team, implementing the next generation of the Impact’s partnership automation platform for the world’s biggest brands.  You will learn our cloud, data, and microservice tech stack and tools.  You will own product features from idea to production.

We work with many of the world’s best-known brands - you will be directly building the product we are selling to companies.



What you will be doing:

  • Design and develop features, modules, and services
  • Build internal APIs for sharing data and functionality
  • Improve deployments of the company’s applications and services
  • Troubleshoot issues before they spoil your weekend
  • Work with external APIs
  • Be part of a continuously improving, agile team

 

Does this sound like you?

  • 3+ years experience building software
  • Experience in Java Spring Framework
  • Experience in relational databases
  • Experience building applications with public cloud providers and serverless technologies
  • Experience with NoSQL database like Elastic and Scylla
  • Familiar with message buses like Kafka
  • Familiar with CI/CD pipelines
  • Ready to learn from a team that has taken companies from startup to billion dollar unicorns

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Maternity/Paternity leave
  • Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!



We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Junior Customer Solutions Specialist
Cape Town
Read more

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organization that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your role at Impact:

An opportunity to join a Global company delivering Global Customer Solutions (Support) from the Cape Town office. The global Solutions Team consists of around 25 people, spanning across Cape Town, New York, Santa Barbara, Seattle, Singapore, and Sydney, supporting US, EMEA and APAC regions.

Daily troubleshooting and coming up with creative work-arounds for our clients that range from small and medium size businesses to very large Enterprises, and from micro influencers to the largest global Publishers. You get to peek “backstage” behind what powers some of the world's biggest brands, and help them forge a path in a rapidly growing industry.

We use tickets, live chat and Zoom calls to assist our clients with contracting logic, web tracking, user journeys, data analysis, and integrations. No day will ever be the same as the last, there is always something new to explore!

What You'll Do:

  • Core responsibilities of the role will be to provide enterprise-level Product Support to our Brands and Partners via chat and ticketing.
  • Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are done, driving a world-class customer experience.
  • Much of your time will be invested in diagnosing, troubleshooting, identifying solutions to resolve customer and system issues.
  • You will be working across a variety of tools such as FreshDesk, Jira, Confluence, Loggly, Slack and our own internal systems.
  • Following standard procedures for proper escalation of unresolved issues the Snr team.
  • Over time you will be contributing to projects that drive operational efficiencies, such as evolving our documentation, process improvements, knowledge sharing and potentially training.
  • Continuously up-skilling and expanding your knowledge to keep up with the growth across our products and business, developing into one of our Product Experts.

What You Have:

Experience in all of these areas is preferable:

  • B2B Customer Technical Support
  • B2B Global Support
  • Working in a SaaS business
  • Marketing exposure or experience

Benefits/Perks:

  • Unlimited PTO policy
    • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development
    • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund 
    • Group schemes with Discovery & Bonitas for medical aid
    • Group scheme with Momentum for provident fund
  • Stock Options
    • 4-year vesting schedule pending Board approval
  • Internet Allowance
  • Flexible work hours
  • Casual work environment

During the current time we continue to work from home. Should local and national government advice deem it is safe to go back to office working we will make facilities available to our teams.

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

This position will be based in Cape Town post Covid-19 and welcomes anyone who is interested in relocating.

#LI-CT1

Junior Software Engineer
Cape Town
Read more

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your role at Impact:

As Junior Java Developer, you will join our Acceleration Program where you have an opportunity to fast track your software development skills. You will become proficient in the latest in Java, Unit Testing, TDD, Spring, master our platform and code base.

What You Have:

  • Bachelor’s degree in Computer Science or Information Technology (preferred).
  • 0-2 years' Java programming experience.
  • Are you passionate about working in Java?
  • Solving problems excites you.
  • You are able to work in a fast-paced environment.
  • You take initiative.
  • Work in an atmosphere that promoted a high-level of growth
  • Work in modern agile methodology (advantageous).
  • Command line and IDE developer tools such as Eclipse, IntelliJ (advantageous).
  • Disciplined work ethic to execute and support documented processes.
  • Excellent ability to synthesize and prioritize information, and make recommendations.
  • Teamwork, reliability and ‘can-do’ attitude is Currency at Impact Radius.
  • You have a continuous improvement mindset.
  • You have excellent communication and collaboration skills.
  • You have the ability to multi-task in a dynamic environment.

Benefits/Perks:

  • Unlimited PTO policy
    • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Impact Global Company Holidays
  • Training & Development
    • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund 
    • Group schemes with Discovery & Bonitas for medical aid
    • Group scheme with Momentum for provident fund
  • Stock Options
    • 4-year vesting schedule pending Board approval
  • Internet Allowance
  • Flexible work hours
  • Casual work environment

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-NK1

 

Mid-Level Java Engineer
Cape Town
Read more

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

 

Your Role at Impact:

The Intermediate Engineer is responsible for developing, testing and maintaining features of the Impact Radius SaaS marketing platform. This person is part of an Agile / Scrum team.As well this role assumes a certain independent capability to investigate and learn new technologies subsequently providing recommendations to the team backed by solid understanding of the value new technologies will provide.The Intermediate Engineer will have an extra focus on skills development through providing mentorship and exercising autonomy in learning.The intermediate Engineer should take on additional responsibilities through end to end ownership.of the SDLC.

What You'll Do:

  • Develop, test and maintain software for the Platform.
  • Build meaningful unit, functional and integration level tests for the software built.
  • Collaborate with a distributed team to fulfill the department's quarterly objectives.
  • Develop code both independently and while pair programming.
  • Keeps technically abreast of trends and advancements within area of specialization, incorporating these improvements where applicable.
  • Review business needs, requirements, technical specifications.
  • Write and maintain design, user and test documentation.
  • Become familiar with technologies used on the squad.
  • Respond to alerts, review error messages, and fix bugs in a timely manner.
  • The Intermediate Engineer will deliver software solutions on the Impact Radius platform, with a stronger awareness of customer needs and full feature requirements.
  • Participate in code reviews, be able to apply feedback, and ask for clarity on ambiguous feedback.
  • Document solutions to ensure future supportability.
  • Be transparent. Provide regular status/updates; DSU participation required, as well as contribute to roadmap planning efforts.
  • Code - Creation of Automated tests / Unit & Integration leveraging Mocks, Fakes, Stubs. Testable Code.
  • Code - Runnable in various environments (local, stage, cloud); exposure to continuous integration, continuous delivery.
  • Provide mentorship to Junior Engineers.
  • Take on end-to- end responsibility of tasks and features through the complete SDLC.

 

What You Have:

  • Completed B.S. In Computer Science or related field or equivalent professional experience.
  • 4-7+ years professional experience in a software engineering role working with Java and related technologies.
  • JavaScript foundation.
  • Experience with SQL and database development.
  • Experience with Continuous Integration and DevOps.
  • Experience with modern Agile methodologies, including Test Driven Development.
  • Familiarity with Internet technologies and protocols (e.g. HTML, XML, JSON, HTTP, REST).
  • Ability to use popular command line and IDE developer tools (e.g., Eclipse, IntelliJ, Browser-based dev-tools etc).
  • Great communication skills.
  • Sense of onwership.
  • Any of the following are nice to haves:
    • Exposure to any of the modern, popular JS frameworks.
    • Exposure to microservices frameworks.
    • Exposure to cloud platforms (GCP preferred)Experience working in Start-up or Internet business.
    • Functional programming experience.
    • Reactive streams programming experience.
    • Github Account w/ showcased work / samples / contributions.
    • Experience in a Unix OS environment.

Benefits/Perks:

    • Casual work environment, including working from home
    • Flexible work hours
    • Unlimited PTO policy
      • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
    • 6 month paternity/maternity leave
    • Training & Development
      • Learning the advanced partnership automation products
    • Medical Aid and Provident Fund 
      • Group schemes with Discovery & Bonitas for medical aid
      • Group scheme with Momentum for provident fund
    • Restricted Stock Units
      • 3-year vesting schedule pending Board approval
    • Internet Allowance
    • Fitness club fee reimbursements

 

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

 

#LI-NK1

Senior Cloud Engineer
Cape Town
Read more

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

Infrastructure-as-code - as a Cloud Engineer, you'll be a member of our highly collaborative engineering team obsessed and driven to build and manage high performance, highly available, secure and agile production environments. Your mission is to ensure the platform is highly reliable, secure and globally available. You are proficient in building, configuring, troubleshooting and supporting complex systems; you aspire to be an expert in the field; you enjoy collaboration across all abstraction layers; you obsess about quality.

This role reports to the Director of DevOps.

This position will be based in Cape Town post Covid-19 and welcomes anyone who is interested in relocating.

What You'll Do:

  • Take ownership of production systems ensuring a high degree of reliability.
  • Monitor performance and overall health of the platform.
  • Troubleshoot across the entire stack: hardware, software, network, applications.
  • Analyze high latency, performance degradation and implement remediations.
  • Build software to automate infrastructure tasks and improve productivity.

What You Have:

  • B.S. in Computer Science or similar field or equivalent experience.
  • Strong experience with Linux administration or high-availability web application administration.
  • Knowledge of Amazon Web Services (AWS) and/or Google Cloud Platform (GCP).
  • Experience with configuration management and cloud provisioning tools (e.g. Ansible, Terraform).
  • Experience with server configuration via tools (e.g. Ansible/Puppet/Salt).
  • Proficient in at least one high-level programming language and shell scripting (e.g. Python, Bash).
  • Ability to prioritise tasks and work independently.
  • Ability to adapt and focus on the simplest, most efficient and reliable solutions.

Benefits/Perks:

  • Unlimited PTO policy
  • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development
  • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund
  • Group schemes with Discovery & Bonitas for medical aid
  • Group scheme with Momentum for provident fund
  • Stock Options
  • 4-year vesting schedule pending Board approval
  • Internet Allowance
  • Flexible work hours
  • Casual work environment

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-CT1

Senior Fullstack Software Engineer
Cape Town
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Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

You will be joining a newly formed squad of talented people building a new experience for partners on the Impact platform.   We will be creating the next generation experience for influencers, podcasters, affiliates and more to connect, discover, and interact with some of the biggest companies in the world.

What you'll do:

  • Developing backend services on the cloud that power our UIs
  • Create powerful public APIs for partners
  • Integrating with many different 3rd party APIs including, Google, Apple, Amazon & Facebook.
  • Participating in the full product lifecycle, including ideation, prioritization, coding & testing.
  • Learning new technology and teaching your peers everything you know.

What You Have:

  • Knowledge of Spring Framework
  • 4 years+ experience using Java and MySQL
  • Love working in the backend or the frontend
  • Experience building on cloud platforms, GCP or AWS
  • Tertiary qualification in Information Technology, Computer Science or similar
  • Creative, enthusiastic and fun, with attention to detail.
  • A very fast learner who loves solving problems.
  • A great communicator who enjoys working with other smart people

Benefits/Perks:

  • Unlimited PTO policy
    • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development
    • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund 
    • Group schemes with Discovery & Bonitas for medical aid
    • Group scheme with Momentum for provident fund
  • Stock Options
  • Internet Allowance
  • Flexible work hours
  • Casual work environment

 

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-CT1

Senior Software Engineer (API)
Cape Town
Read more

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

As a Software Engineer III, your focus will be on delivering stories for the squad, monitoring production environments and managing deployments to production.

This role assumes that you are able to utilize the latest features of a language and can effectively select and implement the right design pattern to solve problems independently.

You will have experience implementing integration tests, be comfortable working with CI and confidently reuse existing frameworks.

At this level you are expected to have an understanding of the business requirements of all stories in the sprint, implement stories on existing cloud infrastructure and services and independently implement agreed design to spec. You should feel comfortable escalating appropriately.

You are also expected to help team members with implementation

What You'll Do:

  • Develop, test and maintain software for the Platform
  • Build meaningful unit, functional and integration level tests for the software built
  • Collaborate with a distributed team to fulfill the department's quarterly objectives
  • Develop code both independently and while pair programming
  • Write and maintain design, user and test documentation
  • Become familiar with technologies used on the squad
  • Perform triage functionality through verification and fixing of bugs
  • Build customer and non customer facing code
  • Support software testing and quality assurance processes to ensure high-quality deliverables
  • Create SQL for Tech Updates and ensure this is ready for review
  • Keeps technically abreast of trends and advancements within area of specialization, incorporating these improvements where applicable
  • Review business needs, requirements, technical specifications
  • Respond to alerts, review error messages, and fix bugs in a timely manner
  • Mentor and give guidance to less senior staff to grow careers
  • Perform code reviews
  • Approve pull requests
  • Perform point releases
  • Maintain build- and stage stability
  • Research and prototype new technologies
  • Design software solutions

What You Have:

  • Completed B.S. In Computer Science or related field or equivalent professional experience
  • 6+ years Software Development
  • Experience working with Java, Spring and related Technologies
  • Experience working with Large Scale processing
  • Exposure and experience in any Google Cloud technology highly desired
  • Experience in monitoring, alerting and production support
  • Good understanding of JVM and Garbage Collection
  • TDD experience
  • Continuous Integration / Delivery methods, tooling, integrations
  • Opensource contributions are beneficial
  • Agile / Iterative processes. Kanban / Scrum

Benefits/Perks:

  • Unlimited PTO policy
      • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development
      • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund 
      • Group schemes with Discovery & Bonitas for medical aid
      • Group scheme with Momentum for provident fund
  • Stock Options
      • 4-year vesting schedule pending Board approval
  • Internet Allowance
  • Flexible work hours
  • Casual work environment

 

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-KD1

Senior Software Engineer (Core/Brand XP)
San Francisco, Santa Barbara, Seattle
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Role Title: Senior Software Engineer (Core/Brand XP)

 

The Company

 

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you. 

 

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and eleven offices across the United States, Europe, Africa, and Asia. 




Why this role is exciting! 

As a Senior Software Engineer on the core team, you will be working within a fast-paced, agile team, implementing the next generation of the core user application, and building highly scalable features for the world’s biggest brands.  You will learn our cloud, data, and microservice tech stack and tools.  You will own product features from idea to production.

We work with many of the world’s best-known brands - you will be directly building the product we are selling to these companies.



What you will be doing:

  • Design and develop features, modules, and services
  • Build internal APIs for sharing data and functionality
  • Improve deployments of the company’s applications and services
  • Troubleshoot issues before they spoil your weekend
  • Work with external APIs
  • Be part of a continuously improving, agile team

 

Does this sound like you?

  • 7+ years experience building software
  • Fluent in Java Spring Framework
  • Fluent in relational databases
  • Experience building applications with public cloud providers and serverless technologies
  • Experience with NoSQL database like Elastic and Scylla
  • Familiar with message buses like Kafka
  • Familiar with CI/CD pipelines
  • Ready to learn from a team that has taken companies from startup to billion dollar unicorns

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Maternity/Paternity leave
  • Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!



We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Software Engineer (Core/Brand XP)
San Francisco, Santa Barbara, Seattle
Read more

The Company

 

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you. 

 

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and eleven offices across the United States, Europe, Africa, and Asia. 




Why this role is exciting! 

As a Software Engineer on the core team, you will be working within a fast-paced, agile team, implementing the next generation of the core user application, and building highly scalable features for the world’s biggest brands.  You will learn our cloud, data, and microservice tech stack and tools.  You will own product features from idea to production.

We work with many of the world’s best-known brands - you will be directly building the product we are selling to these companies.



What you will be doing:

  • Design and develop features, modules, and services
  • Build internal APIs for sharing data and functionality
  • Improve deployments of the company’s applications and services
  • Troubleshoot issues before they spoil your weekend
  • Work with external APIs
  • Be part of a continuously improving, agile team

 

Does this sound like you?

  • 3+ years experience building software
  • Experience in Java Spring Framework
  • Experience in relational databases
  • Experience building applications with public cloud providers and serverless technologies
  • Experience with NoSQL database like Elastic and Scylla
  • Familiar with message buses like Kafka
  • Familiar with CI/CD pipelines
  • Ready to learn from a team that has taken companies from startup to billion dollar unicorns

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Maternity/Paternity leave
  • Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Software Engineer (Full Stack)
Columbus
Read more

The Company:

At Impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. If you are looking to join a team where your opinion is valued, your contributions are noticed, you get to work with fun and talented people solving cutting edge marketing challenges with technology, and advance your career, this is the place for you.

Impact.com is the global leader in Partnership Automation and catalyst for the new Partnership Economy. Impact accelerates enterprise growth by scaling discovery, recruitment, on-boarding, engagement and optimization of all types of partnerships. Impact’s Partnership CloudTM provides automation for the full partnership life cycle; confident decision making and optimization through measurement and attribution; and protection from fraud. Impact drives revenue growth for global enterprises such as Cabela’s, Fanatics, Getty Images, Lenovo, Levi’s, Techstyle and Ticketmaster. Founded in Santa Barbara, CA in 2008, Impact has grown to over 400 employees and ten offices across the United States, Europe, Africa and Asia.

Why this role is exciting!  

  • As a Software Engineer at Impact, you will create and support features on our platform which are used by many of the world’s top brands to grow their businesses.
  • You will be a member of our Reporting Platform squad, building reporting and data visualization features that provide an interactive experience for our end users.
  • You will become proficient in the latest in Java, React, Unit Testing, TDD, JavaScript, Spring, while mastering our platform and code base.

Does this sound like you:

  • Foundation in Java development
  • Web development experience
  • Experience with a modern JavaScript framework, React preferred
  • Understanding of Test Driven Development preferred
  • Basic SQL skills
  • Good communication and collaboration skills
  • Be a critical thinker and inventive problem-solver
  • Detail-oriented and able to efficiently prioritize tasks
  • Healthy dose of initiative and the ability to remain flexible
  • Up to 3 years professional experience

 Responsibilities:

  • Code, Test and Support features on the Impact Reporting Platform
  • Review pull requests from your peers
  • Contribute towards the design of new features
  • Collaborate with team members

Benefits/Perks:

  • Medical, Dental and Vision insurance
  • Generous vacation
  • Flexible work hours
  • Catered lunch every Thursday, a snack bar, and coffee to keep you fueled
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans team building and other events to celebrate our many successes
  • An established company with a cool, high velocity work ethos, where each person can make a difference!

_______________________________________________

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Software Engineer (Java, Scala, Cloud)
Columbus
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Role Title: Software Engineer (Java, Scala, Cloud)

 

The Company

 

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you. 

 

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and eleven offices across the United States, Europe, Africa, and Asia. 

 

Why this role is exciting! 

As an Engineer at Impact, you'll work on a global team, building real time data processes at-scale. You can be part of the design and build of distributed systems with an opportunity to become an expert in the field.

 

We work with many of the world’s best-known brands - you will be directly building the product we are selling to these companies.

 

What you will be doing: 

  • Design, Code, and Automate Tests for new features
  • Solve real-world problems on the Partnership Platform for well-known brands
  • Solve technical engineering problems of scale and performance
  • Work directly with Product & Engineering to gather requirements
  • Be part of an agile team process and continuous improvement
  • Collaborate over Slack and Zoom with remote team members
  • Role is expected to share in on-call rotation; team owns production

 

Does this sound like you?

  • 1-5 years experience programming using open source technologies
  • Good communication skills
  • Good problem-solving skills
  • Work well independently and collaboratively
  • B.S. in Computer Science or equivalent experience
  • Tools & Skills
    • Java / Scala | SQL
    • Git | Gradle / Maven | IntelliJ / Eclipse
    • MacOs / Linux | Cloud Computing | Big Data
    • Apache: Spark, Kafka, Impala, Kudu
    • Google: Dataproc, PubSub, BigQuery

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Maternity/Paternity leave
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

--

 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Software Quality Engineer
Cape Town
Read more

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

 

Your Role at Impact:

As a Software Quality Assurance Engineer at Impact, your key responsibilities will carry a dual  mandate, being to deliver the highest quality software to our end users while simultaneously ensuring the persistence of the quality standard by means of automated regression. This is a rare opportunity in QA to have a direct influence on the quality of our software through every phase of the feature delivery workflow. This role will fully encompass all responsibilities associated with the Quality Assurance complement for a designated squad.

The applicant who is ultimately successful will be expected to scrutinize new features with a high attention to detail and document the methodology utilised in the form of a detailed test plan containing the respective test cases specific to the feature.  Upon successful deployment of the feature, the scenarios detailed in the test plan are then to be automated using Java and selenium webdriver.

The person filling this role will also be mandated with conducting the regression testing phase of the deployment workflow process and reporting on results timeously. The successful candidate will partner closely with software Development Engineers and Product Managers to understand product requirements as well as functionality for developing appropriate build scripts, test plans and test cases.

 

What You'll Do:

  • Accountable for Automation Testing
  • Accountable for creating, configuring and maintaining a suite of automated regressions tests & their environment
  • Test Planning & Analysis of Requirements
  • Sign-off on manually scripted test cases
  • Review and action pull requests 
  • Review product design documentation to ensure that requirements stated are correct, unambiguous, and verifiable.
  • Consult with product development to evaluate system interfaces, operational requirements, and performance requirements of the overall system.
  • Define test methods and create test plans for new or updated software projects to determine if the software will perform accurately and reliably according to documented requirements as well as established standards under both normal and abnormal conditions
  • Recommend design improvements or corrections to engineers throughout the SDLC.
  • Maintain effective communication with the project software engineers on project limitation, capability, performance requirement and hardware interface changes.
  • Execute test plans and create test reports to describe program evaluation, testing, and correction.
  • Testing will include functional and nonfunctional, integration, regression, system, smoke and sanity testing (minimum)
  • Monitor program performance after implementation to prevent re-occurrence of program operating problems and ensure efficiency of operation.
  • Conduct compatibility tests with vendor-provided programs.
  • Formulate and design software systems, using scientific analysis and mathematical models to predict and measure outcome and consequences of design.
  • Create test tools that facilitate data gathering and test method execution.
  • Support manufacturing by verifying fixture software or any software used during production.
  • Participate in risk management meetings.
  • Scripting of test cases against manually scripted test cases / TestRail
  • Run regression tests against the applications then diagnose & report all issues
  • Implement automated tests using a Selenium framework
  • Defect Management
  • Implement scripts and server configurations for automated build and testing environments
  • Provide reports and procedures on Automation runs & progress
  • Reporting and tracking test metrics such as test and code coverage
  • Ensure QA automated test framework is documented, with focus on continuity

 

What You Have:

  • Solid understanding of computer programming and software development
  • Ability to troubleshoot equipment problems and perform complex system tests
  • Creative thinking skills
  • Detail-oriented personality
  • Excellent manual dexterity
  • Ability to communicate well to other members of the development team
  • At least 3 years experience in SDLC (Software Development Life Cycle)
  • Bachelor's Degree/BTEC
  • ISTQB/ISEB (Pref)
  • At least 2 years of experience in developing RESTful APIs
  • At least 3 years of test automation experience: Selenium, Jasmine, POM, Cucumber
  • Certified in Java, Spring or AWS technologies (Pref)

 

Benefits/Perks:

  • Unlimited PTO policy
    • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development
    • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund 
    • Group schemes with Discovery & Bonitas for medical aid
    • Group scheme with Momentum for provident fund
  • Stock Options
    • 4-year vesting schedule pending Board approval
  • Internet Allowance
  • Flexible work hours
  • Casual work environment

 

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-NK1

 

Software Quality Engineer (Brand XP)
Cape Town
Read more

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

 

Your Role at Impact:

As a Software Quality Assurance Engineer at Impact, your key responsibilities will carry a dual mandate, deliver the highest quality software on new features while simultaneously ensuring ongoing quality by means of test automation.

This is an meaningful opportunity at Impact, where you will have a direct influence on product features at each phase of the software lifecycle. As a key member of a feature squad, you will partner closely with software Development Engineers and Product Managers to understand product requirements. Your feedback will be key to the success of each feature the squad delivers.

The ideal candidate will be expected to scrutinize new features. Finding illogical flows in UI, building detailed test plans, and architecting the approach to ensure the feature works well into the future.

What You'll Do:

  • Accountable for Automation Testing
  • Accountable for creating, configuring and maintaining a suite of automated regressions tests & their environment
  • Test Planning & Analysis of Requirements
  • Sign-off on manually scripted test cases
  • Review and action pull requests
  • Review product design documentation to ensure that requirements stated are correct, unambiguous, and
  • Consult with product development to evaluate system interfaces, operational requirements, and performance requirements of the overall system.
  • Define test methods and create test plans for new or updated software projects to determine if the software will perform accurately and reliably according to documented requirements as well as established standards under both normal and abnormal conditions
  • Recommend design improvements or corrections to engineers throughout the
  • Maintain effective communication with the project software engineers on project limitation, capability, performance requirement and hardware interface
  • Execute test plans and create test reports to describe program evaluation, testing, and correction
  • Testing will include functional and nonfunctional, integration, regression, system, smoke and sanity testing (minimum)
  • Monitor program performance after implementation to prevent re-occurrence of program operating problems and ensure efficiency of operation.
  • Conduct compatibility tests with vendor-provided programs
  • Formulate and design software systems, using scientific analysis and mathematical models to predict and measure outcome and consequences of design
  • Create test tools that facilitate data gathering and test method
  • Support manufacturing by verifying fixture software or any software used during
  • Participate in risk management meetings
  • Scripting of test cases against manually scripted test cases / TestRail
  • Run regression tests against the applications then diagnose & report all issues
  • Implement automated tests using a Selenium framework
  • Defect Management
  • Implement scripts and server configurations for automated build and testing environments
  • Provide reports and procedures on Automation runs & progress
  • Reporting and tracking test metrics such as test and code coverage
  • Ensure QA automated test framework is documented, with focus on continuity

What You Have:

  • Creative thinking skills
  • Detail-oriented personality
  • Strong communication skills
  • Respect for others and their good intentions
  • Experience writing SQL queries
  • Experience working in public cloud infrastructure (GCP or AWS)
  • At least 3 years experience in SDLC (Software Development Life Cycle)
  • Bachelor's Degree/BTEC
  • ISTQB/ISEB (Pref)
  • At least 2 years of experience in developing RESTful APIs
  • At least 3 years of test automation experience: Selenium, Jasmine, POM, Cucumber
  • Certified in Java, Spring (Pref)

 

Benefits/Perks:

  • Unlimited PTO policy
    • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development
    • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund 
    • Group schemes with Discovery & Bonitas for medical aid
    • Group scheme with Momentum for provident fund
  • Stock Options
    • 4-year vesting schedule pending Board approval
  • Internet Allowance
  • Flexible work hours
  • Casual work environment

 

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-KD1

Software Technical Services Engineer
Cape Town
Read more

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

An exciting opportunity to join the Customer Engineering group at a global company that has teams across New York, Santa Barbara, Cape Town and Sydney. We are scaling fast globally, with a constant focus on functions that can elevate, delight, retain and grow our customer’s experience. As a Technical Services Engineer, you will be in the middle of all technical issues facing our client base and will be using your technical expertise to help identify improvements to our technology.

This position will be based in Cape Town post Covid-19 and welcomes anyone who is interested in relocating.

What You'll Do:

  • Leading technical integrations of new clients
  • Manage and support existing integrations
  • Identify and spec out tools/reports that assist with our troubleshooting processes 
  • Work closely with other functional teams such as Engineering, Product, Solutions and Customer Success
  • Resolve tickets in the incoming Technical Services queue
  • Take end-to-end ownership of customer technical issues, including initial troubleshooting, identification of root cause, issue resolution and communication
  • Assisting in the creation of technical related help content / documentation that is made available to clients

What You Have:

  • Undergraduate degree in Computer Science, Engineering, Science, Math's or related Science or Commerce discipline
  • 2+ years experience in Integration Support, Sales Engineering, Software Development or related discipline, preferably in an external customer-facing capacity.
  • Ability to perform log analysis, including writing SQL queries.
  • Experience in Web application and tool development is preferred.
  • Experience of at least one scripting / programming language (Python, PHP) is preferred.
  • Passion for solving customer issues in a fast paced environment
  • Excellent verbal and written communication skills
  • Ability to learn new technologies quickly and work independently

Benefits/Perks:

  • Unlimited PTO policy
    • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development
    • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund 
    • Group schemes with Discovery & Bonitas for medical aid
    • Group scheme with Momentum for provident fund
  • Stock Options
    • 4-year vesting schedule pending Board approval
  • Internet Allowance
  • Flexible work hours
  • Casual work environment


Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. 

#LI-CT1

Software Technical Support
Columbus, New York, San Francisco, Santa Barbara, Seattle
Read more

Our Company:

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you.

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and ten offices across the United States, Europe, Africa, and Asia.

Why this role is exciting:

An opportunity to join a Global company delivering Global Support. The broader Global team consists of around 20x people,  spanning across Cape Town, New York, Santa Barbara and Sydney. The collective teams support our various regions - US, EMEA and APAC. It’s a really exciting time to join the business as we are scaling globally fast, with a massive focus on the Support function.

Does this sound like you?

  • Experience (3+ years) in all of these areas is preferable:
    • Customer Technical Software Support
    • Global Support
    • Working in a SaaS Product based business
    • Marketing exposure or experience
    • Technical or Analytical Campaign Manager
    • Affiliate/Partnership Marketing experience
    • Front-end development
    • Familiarity with concepts like APIs, FTPs

What you bring to the role:

  • Professional interpersonal skills, excellent written and verbal communication.
  • Ability to handle conflicting priorities and triage accordingly.
  • Strong ability to troubleshoot and debug customer support issues.
  • Detail-oriented, able to effectively prioritize tasks and solid time management.
  • A healthy dose of initiative and the ability to remain flexible.
  • Hungry to learn and continuously grow your knowledge as the Product/Business evolves. 
  • Enthusiastic team player.
  • Provide on-call support on an as needed basis.
  • The ability to own and drive cross departmental projects.

What you will be doing:

  • Provide enterprise-level Product Support to our customers and Partners, covering chat and ticketing. 
  • Manage support cases to ensure issues are recorded, tracked, resolved, and follow ups are done in a timely manner.
  • Contribute to internal and external knowledge Base Support documentation.  arching, diagnosing, troubleshooting, identifying solutions to resolve customer and system issues.
  • Following standard procedures for proper escalation of unresolved issues to collaborate with the appropriate internal teams like Product, Engineering, Success to ensure we resolve client issues promptly and efficiently.
  • Working with the Snr team to drive operational efficiencies, change and alignment with internal teams. 
  • Partner with project stakeholders to ensure that they are adequately informed on the project’s progress.
  • Mentoring the broader team.

Benefits/Perks:

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Weekly catered lunches, a healthy snack bar, and phenomenal coffee to keep you fueled
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans our happy hours, parties and other events to celebrate our many successes.
  • An established company with a cool, high velocity work ethos, where each person can make a difference!

_________

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Software Technical Support Engineer
San Francisco, Santa Barbara, Seattle
Read more

Our Company:

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you. 

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and eleven offices across the United States, Europe, Africa, and Asia.

Why this role is exciting:

An exciting opportunity to join the Customer Engineering group at a global company that has teams across New York, Santa Barbara, Cape Town and Sydney. We are scaling fast globally, with a constant focus on functions that can elevate, delight, retain and grow our customer’s experience. As a Technical Services Engineer, you will be in the middle of all technical issues facing our client base and will be using your technical expertise to help identify improvements to our technology.

What you will be doing:

  • Leading technical integrations of new clients
  • Manage and support existing integrations
  • Identify and spec out tools/reports that assist with our troubleshooting processes 
  • Work closely with other functional teams such as Engineering, Product, Solutions and Customer Success
  • Resolve tickets in the incoming Technical Services queue
  • Take end-to-end ownership of customer technical issues, including initial troubleshooting, identification of root cause, issue resolution and communication
  • Assisting in the creation of technical related help content / documentation that is made available to clients

Does this sound like you?

  • Undergraduate degree in Computer Science, Engineering, Science, Maths or related Science or Commerce discipline
  • 2+ years experience in Integration Support, Sales Engineering, Software Development or related discipline, preferably in an external customer-facing capacity.
  • Ability to perform log analysis, including writing SQL queries.
  • Experience in Web application and tool development is preferred.
  • Experience of at least one scripting / programming language (Python, PHP) is preferred.
  • Passion for solving customer issues in a fast paced environment
  • Excellent verbal and written communication skills
  • Ability to learn new technologies quickly and work independently

Benefits/Perks:

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Maternity/Paternity leave
  • Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

_________

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Team Lead, Engineering
Cape Town
Read more

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Why this role is exciting:

The Technology department is responsible for delivering and operating a state of the art technology platform for our global customers. We have more than 100 people in roles across software engineering, QA, DevOps and TechOps across 7 offices and 4 countries.

Work in a fast-growing, global company to build, operate, scale and improve our Technology group. Our goal is to build an incredible organization where people want to work, only the best can work, where we deliver features with high quality in an efficient and timely manner, and operate the best tech platform in the world. To do this we need to constantly strive for improvements in people’s skills, processes and tools as well as great coordination and management of key initiatives.

Responsibilities:

  • Lead and manage various projects under direction from Senior Director of Engineering and engineering leadership
  • Effectively run meetings with various stakeholders across different GEOs - including follow up to ensure tasks are completed
  • Establish career paths within the Technology dept. in conjunction with HR, including standardizing on titles and establish a consistent interview process
  • Establish proper compensation banding across different levels of engineers and roles in the South African context
  • Establish, educate and ensure adoption of various processes and best practices throughout the department (e.g., on-call schedules, monitoring & alerting)
  • Establish consistency and proper level of software documentation across the core functions of the platform
  • Work with the various teams to establish KPIs and consistent tracking of these over time 
  • Responsible for providing results of monthly capitalized cost process to finance
  • Attend post mortems of sprints and ensure improvement points are captured and acted on immediately (if low cost) or methodically packaged into larger improvement OKRs
  • Work closely with Senior Director of Engineering and tech leaders as well as product and FP&A to optimize resource allocations across the department
  • Administer the Tech dept. involvement in the company’s planning cycle as well as the product planning processes. 
  • Administer the Tech dept. operating cycle including check-ins on OKR progress
  • Administer P1 post mortems and catalog root causes for prioritization
  • Administer any continuous improvement initiatives such as ensuring proper cataloging of PIPs and in the context of planning identifying patterns that should be addressed in the next operating cycle.
  • Oversee / keep track / drive of the tech groups access to voice of the customer and direct customer engagement
  • Act as replacement resource to the extent the Senior Director of Engineering is not available for a meeting
  • Maintain close working relationships with Product and status of beta feature timelines, Client Commitment requests, roadmap changes.
  • Assist the Senior Director of Engineering and tech leads with ensuring strong benchmarking and review on engineering personnel performance and suggest training or transition to different role or out
  • Administer and support the tech budgeting process working directly with FP&A and CTO
  • Review Technology Dept.'s SaaS tools on a quarterly basis for actual need, cost and adoption
  • Administer efforts around market awareness to improve recruitment in South Africa 

Does this sound like you?

  • Completed B.S. In Computer Science or related field or equivalent professional experience
  • Startup or Internet business experience is valuable
  • Experience in using and contributing to open source projects
  • Java programming experience
  • Work with remote teams earning their respect by having a great attitude and continuously delivering high-quality interactions
  • Advise your own team members on all aspects of software development and core business objectives.
  • Learn the partnership automation business, know our competitors.
  • Question unsatisfactory product or engineering decisions but charge forward when a decision is finalized.
  • Become an extension of the Senior Director of Engineering and engineering leaders to help build and operate a world class Tech organization.

Benefits (Perks):

  • Medical
  • Unlimited PTO
  • Stock Options
  • Flexible work hours
  • Maternity/Paternity Leave
  • An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
  • An established company with a cool, high velocity work ethos, where each person can make a difference!

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

This position will be based in Cape Town post Covid-19 and welcomes anyone who is interested in relocating.

#LI-CT1


S&M - Marketing

Account Based Marketing Manager
New York
Read more

The Company

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you. 

impact.com is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, impact.com has grown to over 800 employees and eleven offices across the United States, Europe, Africa, and Asia. 

Why this role is exciting! 

As an Account Based Marketing Manager for Impact, you will have the opportunity to develop and execute target account strategies to support account-based selling, plus you will ensure that existing accounts are having an enjoyable customer experience. Working under the Sr. Manager of Demand Generation and alongside the enterprise and strategic sales teams, the Account Based Marketing Manager will focus on engaging key stakeholders and ensuring a seamless handoff between marketing and sales. You’ll be responsible for developing highly targeted campaign messaging and design, as well as manage campaign deliverables and launch timelines to accelerate opportunities down the funnel. You will also have the opportunity to identify new campaign opportunities and areas for optimization.

What you will be doing: 

  • Be a change agent; manage key strategic initiatives to deliver both long term and short term company goals
  • Uncover areas within the business to drive performance improvements to unlock productivity and accelerate execution
  • Understand broader business drivers to map business needs to scaleable and functional solutions
  • Drive these account plans and develop specific ABM metrics to measure the performance of current programs (Target Account Reach, Customer lifetime value, Cross-sells & upsells, Revenue growth, Relationship growth, Sales Velocity, Percent Referred Customers, Net Promoter Score)
  • Educate the sales team and customer success reps on new and existing marketing activities being performed
  • Develop growth strategies with the sales team in order to optimize engagement within high-value accounts
  • Perform in-depth research to identify opportunities to improve marketing effectiveness 
  • Develop metrics to measure the performance of existing marketing and sales campaigns
  • Identify the most effective marketing materials, channels, and messaging for key accounts

Does this sound like you?  

  • 3-5 years of ABM experience at SaaS company
  • 1-2 years of Salesforce experience
  • Strong collaboration and project management experience with sales and “managing up”
  • Experience tracking and reporting on target accounts and campaign performance
  • Strong critical thinking and analytical skills
  • Demand gen experience is a plus!

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Maternity/Paternity leave
  • Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Associate Social Media Marketer: People & Culture
Cape Town
Read more

Our Company

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact

This role focuses on building content to highlight our people, values, culture, purpose, and passion for our product. The role will support the social team and other internal stakeholders.

The position requires someone who enjoys working in a fast-paced environment, a people person who loves networking, prides themselves on being deadline-driven, with a strong background and passion for content creation.

What You’ll Do

    • Finding the people and culture story within the impact.com organisation and producing it into valuable content that reflects and represents our core values, culture, purpose, and passion for our product.
    • Content creation & production end-to-end. Including: networking to find/gather the story, interviewing, ideation, building content outlines, producing these into bite-size social posts. Design briefs, design feedback, copywriting.
    • Liaising with multiple stakeholders to place content strategically on social media and internally.
    • Detailed social monthly reporting on owned content: Build, analyse, create insights & recommendations.
    • Build and streamline workflows and team communications from the ground up to support content creation.
  • Social monthly content production & promotion:
    • Ideation.
    • Networking, meetings, interviewing to find/gather the story across multiple departments.
    • Building content outlines, producing these into bite-size social posts.
    • Design briefs, design feedback, copywriting.
    • Creation of workflow systems to support easy population and forward planning of all upcoming content.
    • Briefing designers on creatives, actionable relevant design feedback.
    • Copywriting in brand tone.
    • Implementing revert feedback timeously.
    • Working with recruitment and HR to populate and regularly update LinkedIn Life Page with relevant content.
    • Work with the Diversity, Equity and Inclusion team to ensure calendar milestones are highlighted on social media platforms.
    • Share appropriate content with relevant internal stakeholders for company communications
    • Promote content internally through various channels
  • Social reports/data analytics:
  • Use in-platform and SMM tool analytics to pull relevant data monthly. Build actionable insights and recommendations into a monthly report on owned content.
  • A quarterly short report on performance including insights and recommendations.
  • Internal communications content support & promotions:
  • Produce people and culture content for global internal communications.
  • Share localised content with internal communications manager.
  • Review localised internal communications for brand tone/ brand identity accuracy.
  • Create new workflow structures.
  • Organize and maintain shared folders, imagery, workflow processes across multiple Saas tools including: Asana, GSuite, Hootsuite etc.
  • Meet weekly and monthly deadlines comfortably.

What You Have

  • Competencies:
  • Excellent communicator
  • Strong ability to ideate and produce content
  • Effective at managing content production lifecycle end-to-end
  • Naturally creative and always on the lookout for new ideas
  • Strong eye for creative/design
  • Strong copywriting & editing skills
  • Ability to meet weekly and monthly deadlines with ease

 

    • Highly-organised, detail-oriented
    • Self-starter
    • Prioritises easily
  • Required experience:
    • Content production end-to-end, from ideation to ‘live’
    • Copywriting and editing
    • Design briefs and creative direction feedback
    • Social media management
    • Relevant degree or diploma in journalism, marketing, social media or similar
    • 4 years social media / marketing experience
  • Beneficial experience:
  • Experience using Saas tools like Hootsuite/ Sprout Social/ Asana.
  • Working in a B2B or tech environment.
  • Features writing

Benefits/Perks:

  • Unlimited PTO policy
    • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development
    • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund 
    • Group schemes with Discovery & Bonitas for medical aid
    • Group scheme with Momentum for provident fund
  • Stock Options
    • 4-year vesting schedule pending Board approval
  • Internet Allowance
  • Flexible work hours
  • Casual work environment

 

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-NK1



Brand Marketing Director
Remote (US)
Read more

The Company:

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, impact.com has grown to over 800 employees and eleven offices across the United States, Europe, Africa, and Asia.

Why this role is exciting and what you will be doing:

The Brand Marketing Director will be responsible for driving awareness of the impact.com brand internally and externally through effective and innovative owned, earned and paid brand marketing. This role will work cross-functionally to collaboratively develop and execute impact.com’s brand vision, voice, and social purpose across all channels, ensuring a leadership position in the marketplace.

What you will be doing: 

  • Oversee the strategy, development, and execution of the company’s brand vision across channels
  • Serve as a passionate advocate for the brand  and partner with leaders across the company to ensure underlying brand principles, value proposition, social purpose, and customer needs are consistently met
  • Build go-to-market strategies that infuse the impact.com brand across all user touchpoints through visuals, tone, voice, and experience
  • Own brand guidelines and collaborate with the design and copy teams to implement across all communication channels; train the internal teams
  • Lead and be accountable for the vision, strategy, and results of brand positioning and campaigns
  • Establish a clear brand essence

Does this sounds like you?:

  • Experience managing brand campaign strategy, execution, reporting, optimization and budget
  • Strong collaboration and project management experience
  • Strong creative, critical thinking and analytical skills
  • 5-7 years of  brand marketing experience
  • Bonus points: B2B experience  / global experience

Benefits:

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Parental Leave
  • Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled. 
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!


We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Demand Generation Manager, Digital Marketing
New York, Santa Barbara
Read more

Our Company:

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, impact.com has grown to over 800 employees and eleven offices across the United States, Europe, Africa, and Asia.

Why this role is exciting!

As paid media manager, you will have the opportunity to develop a multi-mix/multi-million dollar media strategy across paid social and paid search.

Working under the Sr. Manager of Demand Generation and alongside the demand generation team, design and content, the Paid Media Manager is responsible for owning the development and optimization of campaigns and ultimately generating net-new pipeline for our business. 

You’ll be responsible for developing highly targeted campaign messaging and design, as well as manage campaign deliverables and launch timelines to generate business. You will also have the opportunity to identify new campaign opportunities and areas for optimization.

Responsibilities:

  • Plan, execute, analyze, optimize and report on all paid digital efforts globally including paid search, social advertising (Facebook, LinkedIn, Shopify Marketplace and test new channels (TikTok), and display/retargeting
  • Own the roadmap for paid media as we scale into new markets, acquire new companies and test customer marketing via paid media channels 
  • Monitor and report on paid media performance
  • Partner with Marketing Ops and DG leadership to understand campaign efficiency and ROI and suggest ways to optimize spend
  • Maintain campaign budgets
  • Suggest new, innovative areas for growth, both paid and non-paid

Does this sound like you?

  • Experience managing campaign optimization and spend to remain in budget
  • Strong collaboration and project management experience
  • Experience tracking and reporting on campaign performance
  • Strong critical thinking and analytical skills
  • 5-7 years of Demand Generation, digital marketing
  • Bonus points: B2B experience  / global experience

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Parental Leave
  • Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled. 
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

________________________________________________________________

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Demand Generation Manager, Digital Marketing
New York, Santa Barbara
Read more

Our Company:

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, impact.com has grown to over 800 employees and eleven offices across the United States, Europe, Africa, and Asia.

Why this role is exciting!

As paid media manager, you will have the opportunity to develop a multi-mix/multi-million dollar media strategy across paid social and paid search.

Working under the Sr. Manager of Demand Generation and alongside the demand generation team, design and content, the Paid Media Manager is responsible for owning the development and optimization of campaigns and ultimately generating net-new pipeline for our business. 

You’ll be responsible for developing highly targeted campaign messaging and design, as well as manage campaign deliverables and launch timelines to generate business. You will also have the opportunity to identify new campaign opportunities and areas for optimization.

Responsibilities:

  • Plan, execute, analyze, optimize and report on all paid digital efforts globally including paid search, social advertising (Facebook, LinkedIn, Shopify Marketplace and test new channels (TikTok), and display/retargeting
  • Own the roadmap for paid media as we scale into new markets, acquire new companies and test customer marketing via paid media channels 
  • Monitor and report on paid media performance
  • Partner with Marketing Ops and DG leadership to understand campaign efficiency and ROI and suggest ways to optimize spend
  • Maintain campaign budgets
  • Suggest new, innovative areas for growth, both paid and non-paid

Does this sound like you?

  • Experience managing campaign optimization and spend to remain in budget
  • Strong collaboration and project management experience
  • Experience tracking and reporting on campaign performance
  • Strong critical thinking and analytical skills
  • 5-7 years of Demand Generation, digital marketing
  • Bonus points: B2B experience  / global experience

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Parental Leave
  • Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled. 
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

________________________________________________________________

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Designer
Cape Town
Read more

Our Company

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact

The  Designer is responsible for delivering creative assets used by marketing and product teams. This individual will work closely with marketing and product stakeholders to understand requirements, iterate over concepts, and deliver high-grade assets to be used in marketing campaigns and product executions.  They will support the Design Team in the execution of all design projects to create materials that will elevate the brand and lead/demand generation, events, content marketing, social media & sales efforts.

What You’ll Do

  • Create consistent branding and messaging across all media for designated products & marketing campaigns.
  • Create and enforce brand style guide for logos, iconography, font types/sizes, color palettes.
  • Develop, enhance and execute cohesive creative strategy toward business goals of Marketing Departments.
  • Ensure all deliverables follow brand guidelines and can be templatized for repeatable deliverables.
  • Collaborate with Marketing and Product staff to provide creative concepts and optimizing strategy for static and animated online banner ads, online campaign landing pages and sub-sites, product demos and site-wide graphical elements, ads, interactive/multimedia demos, and presentations, brochures, and direct mail.
  • Develop concepts and design new creative materials (print and electronic advertising,, email and direct mail communications, collateral materials, interactive/multimedia demos and presentations, infographics, etc.).
  • Develop engaging and professional-looking concepts for infographics for use in web, presentations, and print.
  • Execute and prioritize design deliverables as assigned in JIRA tickets & Asana
  • Solicit feedback on ranked KANBAN board to ensure optimal priority setting.
  • Manage own workload to ensure timely completion of assigned projects and adherence to design standards.
  • Collaborate with stakeholders globally to formulate and create online marketing, email, and other graphical elements for web and print.
  • Execute conference calls in the evening as needed to facilitate collaboration with US personnel

 

What You Have

  • Cooperation
  • Customer Focus
  • Listening skills
  • Teambuilding
  • Drive
  • Initiative
  • Personal Development
  • Accuracy
  • Devotion to Quality
  • Planning
  • Result-Orientated
  • Creativity
  • Innovating
  • Market orientation
  • Advanced knowledge of Adobe Suite & Google Suite
  • Print design experience and ability to translate brand and message.
  • Highly effective written/verbal communication skills required.
  • Ability to manage multiple, complex projects in various stages of life cycle concurrently.
  • Excellent communication, interpersonal, organizational, decision-making and problem-solving skills.
  • Ability to prioritize tasks and manage time effectively.
  • Extensive knowledge of creative and production services operations.
  • Knowledge and understanding of marketing concepts as applied to the print required.
  • Proven graphic design experience 3-5 Years
  • Possession of creative flair, versatility, conceptual/visual ability, and originality
  • Demonstrable graphic design skills with a strong portfolio
  • Ability to interact, communicate, and present ideas
  • Up to date with industry-leading software and technologies (Adobe Suite, Google Suite, etc)
  • Highly proficient in all design aspects

Benefits/Perks:

  • Unlimited PTO policy
    • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development
    • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund 
    • Group schemes with Discovery & Bonitas for medical aid
    • Group scheme with Momentum for provident fund
  • Stock Options
    • 4-year vesting schedule pending Board approval
  • Internet Allowance
  • Flexible work hours
  • Casual work environment

 

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-NK1

Marketing Manager - ANZ
Sydney
Read more

Our Company:

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you.

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and ten offices across the United States, Europe, Africa, and Asia.

Why this role is exciting:  

The Marketing Manager works across the ANZ team to help drive the marketing-related go-to-market strategy and activities for our products, with a special focus on localisation of the content and messaging to ensure maximum impact in the ANZ market. This role requires a marketing generalist with strong content marketing and events experience who can project-manage a wide range of different activities to support impact.com’s growth in the region. They support the Sales Enablement function, and programme-manage all ANZ marketing projects.

This role is based in Sydney and reports to the APAC Marketing Director in Sydney.

Responsibilities: 

  • Plan, manage and execute a variety of industry conferences and hosted events to build impact.com’s brand awareness and generate leads
  • Produce thought leadership content to help establish impact.com as a thought leader in the ANZ affiliate marketing and partnership space e.g blog posts, Linkedin articles, case studies, whitepapers, bylines
  • Be responsible for the distribution and amplification of content through earned, owned and paid channels
  • Plan and execute Demand Generation activities (including Direct Buy, Email, Direct Mail, eGifting) to achieve ANZ marketing revenue goals
  • Localise product positioning, messaging, and packaging to empower the ANZ sales team
  • Support and localise agency-led paid social and paid search activity in the ANZ market
  • Ensure that all marketing initiatives are properly executed in a timely fashion; organise key sessions with stakeholders and ensure that the overall momentum of ANZ marketing initiatives is maintained
  • Own local industry body relationships (NORA and IAB)

Does this sound like you?

  • Between 5-7 years’ experience in a marketing role - SaaS and B2B marketing experience preferred
  • Good understanding of the marketing, digital and technology landscape
  • Excellent writer with strong communication skills
  • Experience with end-to-end event execution is preferred
  • Able to juggle multiple priorities and navigate cross-department relationships
  • Proactive self-starter who instinctively seeks to produce value and push limits
  • Experience with editing short customer videos is a plus

 

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

 

#LI-RL1

Marketing Manager, France
Paris
Read more

Our Company:

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. If you are looking to join a team where your opinion is valued, your contributions are noticed, you get to work with fun and talented people solving cutting edge marketing challenges with technology, and advance your career, this is the place for you.  

Impact is the global leader in Partnership Automation and catalyst for the new Partnership Economy. Impact accelerates enterprise growth by scaling discovery, recruitment, onboarding, engagement and optimization of all types of partnerships. Impact’s Partnership CloudTM provides automation for the full partnership life cycle; confident decision making and optimization through measurement and attribution; and protection from fraud. Impact drives revenue growth for global enterprises such as Cabela’s, Fanatics, Getty Images, Lenovo, Levi’s, Techstyle and Ticketmaster. Founded in Santa Barbara, CA in 2008, Impact has grown to over 400 employees and ten offices across the United States, Europe, Africa and Asia.

Why this role is exciting:

The Marketing Manager works across the France team to help drive the marketing-related go-to-market strategy and activities for our products, with a special focus on localisation of the content and messaging to ensure maximum impact in the French market. They support the Sales Enablement function, and Programme-manage all French marketing projects.

This role reports to Regional Marketing Director, EMEA. This role is based in France.

Responsibilities:

  • Know the target market, the technology and the competition, whilst being an informed voice to help drive marketing decisions
  • Become a domain expert in the area of Partnership automation, as well as affiliate marketing, to help establish Impact as a pre-eminent thought leader in the area of Partnership marketing in France
  • Finesse product positioning, messaging, and packaging to help the target market differentiate and understand the Impact solution in your purview
  • Plan and execute Demand Generation activities (including Direct Buy, Email, Direct Mail, eGifting) to achieve French Marketing revenue goals
  • Support and localize agency-led paid social and paid search activity in the French market
  • Own domestic event strategy, including planning and execution of virtual and in-person events
  • Own local press relations including planning writing articles and award
  • Support the ongoing development and distribution of sales enablement marketing tools and tactics such as one-sheets, client emails, case studies, whitepapers, blog posts, bylines, webinars, and the website
  • Manage translation of French website content
  • Manage social media channel; monitor and contribute to the active digital marketing efforts and ensure proper positioning is conveyed; drive and analyse traffic through that
  • Partner with sales, corporate marketing, product management, sales enablement, and operations to ensure solutions communication success
  • Source, select and customize thought leadership pieces to support marketing and demand gen activities, including whitepapers, blog posts, bylines, webinars, eBooks and other forms of marketing content; own demand gen strategy and content development
  • Ensure that the marketing initiatives are properly executed in a timely fashion; organise key sessions with stakeholders and ensure that the overall momentum of marketing initiatives is maintained
  • Collaborates with senior management and corporate marketing teams to initiate marketing initiatives and develop new
  • Own local industry body relationships

Does this sound like you:

  • Good understanding of digital marketing and advertising ecosystem in France
  • BA/BS degree or equivalent practical experience
  • 3-5 years digital marketing or communications experience in French market
  • Proactive self-starter who instinctively seeks to produce value and push limits
  • Adaptive problem-solver who excels in both critical thinking and execution
  • Able to juggle multiple priorities and navigate cross-functional relationships
  • Engaging storyteller who is capable of bringing even the mundane to life
  • A curious and analytical mind, with high attention to detail
  • Experience with event execution
  • Experience filming and editing short product feature-based videos a plus
  • Ability to influence, project management, and drive momentum
  • Ability to absorb complexity, simplifying messages for general audiences
  • Ability to translate technical language into business explanations and customer benefits
  • French and English bilingual with excellent writing skills in both

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 

#LI-RL1

Marketing Operations Analyst
Remote (US)
Read more

Role Title: Marketing Operations Manager

The Company:

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, impact.com has grown to over 800 employees and eleven offices across the United States, Europe, Africa, and Asia.

Why this role is exciting!

The marketing operations function is growing and you'll play an integral role in enabling optimizations around marketing analytics.

What you will be doing: 

  • Proactively analyze data and develop recommendations for changes to investments & strategies across all channel
  • Enhance methods to understand channel strategies
  • Optimize return on marketing investment
  • Develop reports and dashboards to create data driven stories

Does this sound like you?  

  • You are detail oriented, very organized, and have excellent time management skills
  • You are a natural problem-solver, have strong analytical reasoning skills, and are also an effective communicator
  • You love working in Salesforce, and you have worked with tools like Marketo, LeanData, and Bizible.
  • You have 2+ years of experience in Marketing Operations and you also understand the ins and outs of demand gen
  • Must have SaaS experience
  • You have a Bachelor’s Degree or higher

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Parental Leave
  • Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled. 
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!


We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Marketing Operations Analyst
Remote (US)
Read more

Role Title: Marketing Operations Manager

The Company:

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, impact.com has grown to over 800 employees and eleven offices across the United States, Europe, Africa, and Asia.

Why this role is exciting!

The marketing operations function is growing and you'll play an integral role in enabling optimizations around marketing analytics.

What you will be doing: 

  • Proactively analyze data and develop recommendations for changes to investments & strategies across all channel
  • Enhance methods to understand channel strategies
  • Optimize return on marketing investment
  • Develop reports and dashboards to create data driven stories

Does this sound like you?  

  • You are detail oriented, very organized, and have excellent time management skills
  • You are a natural problem-solver, have strong analytical reasoning skills, and are also an effective communicator
  • You love working in Salesforce, and you have worked with tools like Marketo, LeanData, and Bizible.
  • You have 2+ years of experience in Marketing Operations and you also understand the ins and outs of demand gen
  • Must have SaaS experience
  • You have a Bachelor’s Degree or higher

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Parental Leave
  • Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled. 
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!


We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Marketing Programs Manager
New York
Read more

The Company

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you. 

impact.com is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, impact.com has grown to over 700 employees and eleven offices across the United States, Europe, Africa, and Asia. 


Why this role is exciting! 

Our channel and agency partners are some of the most strategic and important facets of our business. In this role, you will be joining a growing team with the opportunity to create, learn, grow, and put together new programs that help deliver value to both the business and end-user. You will get to work on different projects and initiatives that require both creative and analytical thinking—constantly keeping you on your toes and engaged.

What you will be doing: 

  • Putting together and executing 360 program plans (work with content marketing, product marketing, Demand-gen, events)
  • Helping put together monthly or quarterly virtual webinar series with impact.com and strategic partners 
  • Content and Collateral (App listings, Blogs, Chase partners for quotes, One-sheets, Case studies, webinar landing pages, Lunch & Learns, awards submissions, newsletter) 
  • Reporting and Dashboards — working with our Marketing Ops team to ensure tracking and reporting is in place for these programs, and put presentations together to report on the ROI as it relates to these initiatives
  • Client and partner outreach — comfortable reaching out to partners and clients for co-marketing opportunities

Does this sound like you?  

  • Strategic thinker
  • Go-getter
  • Hungry and scrapy 
  • Multi-tasker that enjoys fast-paced environments 
  • Team player
  • Great communicator
  • Positive attitude and sense of urgency

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Parental leave
  • Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Marketing Systems Analyst
Cape Town
Read more

Our Company

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact

As a member of the Marketing Operations team, this role is tasked with maintaining overall marketing system functionality.The Marketing Systems Analyst is responsible for setup, management, monitoring, and advising on enhancements to the marketing technology stack. You'll use your expertise to aid in automating marketing processes and workflows.

What You’ll Do

  • Work with Salesforce Admins to ensure data is flowing consistently and accurately
  • Own lead flow from inquiry to BDR hand-off
  • Actively work with the sales org to optimize lead routing and follow-up systems & processes
  • Drive automation and deliver efficiencies across the go-to-market teams
  • Assist with data cleanliness in the various systems, troubleshooting issues, and ensure the integrity of data

What You Have

  • Experience with marketing technologies (Hubspot, Salesforce, Google Analytics, AdWords, LeanData, Drift, ZoomInfo)
  • Expertise with marketing systems integrations, leads generation systems and interfaces
  • Ability to think and communicate clearly about complex and technical projects and processes

Benefits/Perks:

  • Unlimited PTO policy
    • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development
    • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund 
    • Group schemes with Discovery & Bonitas for medical aid
    • Group scheme with Momentum for provident fund
  • Stock Options
    • 4-year vesting schedule pending Board approval
  • Internet Allowance
  • Flexible work hours
  • Casual work environment

 

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-NK1

 

Partnership Marketing Executive - ANZ/SEA
Sydney
Read more

Our Company:

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you.

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and ten offices across the United States, Europe, Africa, and Asia.

Why this role is exciting:  

Our tech, publisher and agency partners are some of the most strategic and important facets of our business. The Partnership Marketing Executive works across the APAC team to help increase brand awareness, drive demand and generate referrals from these strategic partners. In this newly created role, you will be part of the wider marketing team and work closely with the growing partnerships team. This is a great opportunity to create, learn, grow, and put together new marketing programs that help deliver value to both impact.com and our partners. You will get to work on different projects and initiatives that require both creative and analytical thinking—constantly keeping you on your toes and engaged.

This role is based in Sydney and reports to the APAC Marketing Director in Sydney.

Responsibilities: 

  • Create and execute 360 program plans to create demand and generate referrals from com’s strategic partners (work with content marketing, product marketing, Demand-gen, events)
  • Help put together monthly or quarterly virtual or in-person events with impact.com and strategic partners
  • Content and collateral (Blogs, testimonials, One-sheets, case studies, webinar landing pages, agency lunch & learns, awards submissions, newsletters)
  • Reporting and Dashboards — working with our Marketing Ops team to ensure tracking and reporting is in place for these programs, and put presentations together to report on the ROI as it relates to these initiatives
  • Client and partner outreach — comfortable reaching out to partners and customers for co-marketing opportunities
  • Regular interactions with the Partnerships team to develop and maintain an ongoing marketing calendar
  • Monitor industry trends and global tech developments to ensure coms remain topical and forward thinking
  • Ensure alignment with global impact.com marketing teams and tailor marketing for localisation relevancy
  • Be visible at regular industry events and conferences, be the voice of impact.com in the partnerships capacity

Does this sound like you?

  • Good understanding of the marketing, digital and technology landscape across APAC
  • 3-5 years’ experience in a marketing or partnerships role
  • Strategic thinker and excellent writer with strong communication skills
  • Experience with event execution is a plus
  • Go-getter
  • Multi-tasker that enjoys fast-paced environments
  • Team player
  • Positive attitude and sense of urgency
  • Experience tracking and reporting on target accounts and campaign performance in Salesforce is a plus

Benefits/Perks:

  • Unlimited PTO
    • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development
    • Learning the advanced partnership automation products
  • Stock Options
    • 4-year vesting schedule pending Board approval
  • Private Health Insurance
  • Flexible work hours
  • Internet Allowance
  • Casual work environment
  • Our international presence and diverse team allows you exposure to global perspectives
  • Established company with a cool, high velocity work ethos, where each person can make a difference

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

 

LI-RL1


S&M - Sales

Account Executive
Shanghai
Read more

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 700 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

The Account Executive, through a clear understanding of the assigned IR product, prospects, educates and secures operationally viable advertisers on one of three product lines to support client growth and achieve a targeted revenue goal through a specific list of pre-assigned accounts.

We are growing our Greater China business to accommodate the increasing demand for our solution. We are looking for an experienced and dynamic sales person to own one of our top territories in Greater China. You will have the opportunity to grow rapidly and gain exposure to new marketing technologies as we progress! As a Senior Account Executive, you will be responsible for driving the sales process with prospective customers. Strong consultative and analytical skills are important for successful navigation from solution demo, definition of the scope and final contract. Be the face and name of Impact to some of the most well known brands worldwide. This role will be based in our Greater China headquarter office in Shanghai.

What You'll Do:

  • Build revenue and surpass assigned quarterly & annual quotas
  • Accurately assess pipeline to forecast performance to sales leadership
  • Convey advantages through online or in-person demo of the platform
  • Educate prospects on IR products, associated benefits, and build a business case
  • Collaborate within and outside of sales team to ensure successful client onboarding
  • Actively prospect new business to fulfill pipeline obligations
  • Accurately report pipeline performance and velocity to direct manager through proper documentation via Salesforce
  • Ensure customers are prepared to enter operational and onboarding queue for successful implementation
  • Constantly build knowledge and understanding of marketing ecosystem and how IR product plays a role
  • Maintain positive attitude, highlighted by persistence and curiosity
  • Be an expert in your product line and industry ecosystem
  • Continually improve win close rate (~20% of all open opportunities)
  • Maintain forward momentum through deal stage velocity
  • Sell the product to the appropriate accounts and manage towards hitting a preset revenue target
  • Generate pipeline by proactively sourcing opportunities within the designated territory 
  • Build 5X of quarterly quota in pipeline phase through prospecting and diagnostic calls
  • Prepare & deliver world class demos and value-based presentations
  • Answer prospects’ questions about product value, uses, integrations, and implementation
  • Pro-actively drive the process with prospective clients from initial prospecting to signed contract and internal handoff
  • Drive active engagement by all internal and external stakeholders necessary to close a deal
  • Update SFDC daily with all relevant details needed to reflect business reality

What You Have:

  • Digital marketing particularly performance marketing and affiliate marketing ecosystem knowledge required
  • Experience running with excel and powerpoint
  • Experience with outbound communication tools a + (salesloft )
  • 3-4 years in a client facing role
  • Excellent verbal and written communication skills
  • Experience in presentation and powerpoint
  • Bachelor’s Degree or Master’s degree a plus in Information Technology, business and marketing
  • 4-7 years sales experience, preferably SaaS
  • Must be a true hunter!
  • Independent person with the desire to excel in a competitive and highly rewarding industry
  • Strong communication, effective problem-solving, networking and presentation skills
  • Proven track record of building territories and addressing client needs
  • Experience handling objections at multiple levels of enterprise organizations.
  • Good understanding of the Greater China ecommerce space, and working knowledge of working with top brands in China
  • Comfortable in relationship development with top level executives in Chinese global companies
  • Fluent in English and Chinese

Benefits/Perks:

  • Unlimited PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development - learning the advanced partnership automation products
  • Flexible work hours
  • Private Health Insurance
  • Internet Allowance
  • Casual work environment

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

 

#LI-RL1

Account Executive - ANZ
Sydney
Read more

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

The Impact Account Executive - ANZ through a clear understanding of the Impact Partnership Cloud, prospects, educates and secures operationally viable customers and achieves a targeted revenue goal.

What You'll Do:

  • Build revenue and surpass assigned quarterly & annual quotas
  • Convey advantages through online or in-person prospecting, discovery and demo of the platform
  • Educate prospects on Impact products, associated benefits and build a business case
  • Collaborate within and outside of sales team to ensure successful client onboarding
  • Actively prospect new business to fulfil pipeline obligations
  • Accurately report pipeline performance and velocity to direct manager through proper documentation via Salesforce
  • Ensure customers are prepared to enter operational and onboarding queue for successful implementation
  • Constantly build knowledge and understanding of marketing ecosystem and how Impact plays a role
  • Maintain positive attitude, highlighted by persistence and curiosity
  • Be an expert in your product line and industry ecosystem
  • Achieve requisite NMRR goal as assigned by management
  • Build 3.3X of quarterly quota in pipeline phase through prospecting and diagnostic calls
  • Continually improve win close rate (~20% of all open opps)
  • Maintain forward momentum through deal stage velocity

What You Have:

  • You have consultative and solution focused approached to selling and know how to ask the right questions.
  • You love presenting and do this is a way that is authentic, captivating and insightful
  • You use the written word to your advantage by making the complex simple and the simple compelling
  • You communicate and act with empathy
  • You are self-driven, you hold yourself accountable, you are naturally curious and you can think strategically, execute tactically and remain patient and positive
  • You have experience in the Digital marketing world and can navigate the ecosystem
  • Experience with Salesforce, Gsuite, excel and PowerPoint
  • Experience with outbound communication tools a + (salesloft, Groove .)
  • 1-2 years of SaaS sales experience
  • 3-4 years in a client facing role
  • 2+ years of outbound communication and know how to capture attention

Benefits/Perks:

  • Unlimited PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development - learning the advanced partnership automation products
  • Flexible work hours
  • Private Health Insurance
  • Internet Allowance
  • Employee Assistance Programme
  • Casual work environment

 

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-RL1

Account Executive, Enterprise - Greater China
Shanghai
Read more

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

The Account Executive, through a clear understanding of the assigned IR product, prospects, educates and secures operationally viable advertisers on one of three product lines to support client growth and achieve a targeted revenue goal through a specific list of pre-assigned accounts.

We are growing our Greater China business to accommodate the increasing demand for our solution. We are looking for an experienced and dynamic sales person to own one of our top territories in Greater China. You will have the opportunity to grow rapidly and gain exposure to new marketing technologies as we progress! As a Senior Account Executive, you will be responsible for driving the sales process with prospective customers. Strong consultative and analytical skills are important for successful navigation from solution demo, definition of the scope and final contract. Be the face and name of Impact to some of the most well known brands worldwide. This role will be based in our Greater China headquarter office in Shanghai.

What You'll Do:

  • Build revenue and surpass assigned quarterly & annual quotas
  • Accurately assess pipeline to forecast performance to sales leadership
  • Convey advantages through online or in-person demo of the platform
  • Educate prospects on IR products, associated benefits, and build a business case
  • Collaborate within and outside of sales team to ensure successful client onboarding
  • Actively prospect new business to fulfill pipeline obligations
  • Accurately report pipeline performance and velocity to direct manager through proper documentation via Salesforce
  • Ensure customers are prepared to enter operational and onboarding queue for successful implementation
  • Constantly build knowledge and understanding of marketing ecosystem and how IR product plays a role
  • Maintain positive attitude, highlighted by persistence and curiosity
  • Be an expert in your product line and industry ecosystem
  • Continually improve win close rate (~20% of all open opportunities)
  • Maintain forward momentum through deal stage velocity
  • Sell the product to the appropriate accounts and manage towards hitting a preset revenue target
  • Generate pipeline by proactively sourcing opportunities within the designated territory 
  • Build 5X of quarterly quota in pipeline phase through prospecting and diagnostic calls
  • Prepare & deliver world class demos and value-based presentations
  • Answer prospects’ questions about product value, uses, integrations, and implementation
  • Pro-actively drive the process with prospective clients from initial prospecting to signed contract and internal handoff
  • Drive active engagement by all internal and external stakeholders necessary to close a deal
  • Update SFDC daily with all relevant details needed to reflect business reality

What You Have:

  • Digital marketing particularly performance marketing and affiliate marketing ecosystem knowledge required
  • Experience running with excel and powerpoint
  • Experience with outbound communication tools a + (salesloft .)
  • 3-4 years in a client facing role
  • Excellent verbal and written communication skills
  • Experience in presentation and powerpoint
  • Bachelor’s Degree or Master’s degree a plus in Information Technology, business and marketing
  • 4-7 years sales experience, preferably SaaS
  • Must be a true hunter!
  • Independent person with the desire to excel in a competitive and highly rewarding industry
  • Strong communication, effective problem-solving, networking and presentation skills
  • Proven track record of building territories and addressing client needs
  • Experience handling objections at multiple levels of enterprise organizations.
  • Good understanding of the Greater China ecommerce space, and working knowledge of working with top brands in China
  • Comfortable in relationship development with top level executives in Chinese global companies
  • Fluent in English and Chinese

Benefits/Perks:

  • Unlimited PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development - learning the advanced partnership automation products
  • Flexible work hours
  • Private Health Insurance
  • Internet Allowance
  • Casual work environment

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

 

#LI-RL1

Account Executive - Mid Market
Remote (US)
Read more

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organization that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you.

impact.com is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 700 employees and ten offices across the United States, Europe, Africa, and Asia.

Why this role is exciting:

We are growing our sales organization to accommodate the increasing demand for our solution. We are looking for an experienced and dynamic sales person to own one of our top territories in North America. You will have the opportunity to grow rapidly and gain exposure to new marketing technologies as we progress! As a Mid-Market Account Executive, you will be responsible for driving the sales process with prospective customers. Strong consultative and analytical skills are important for successful navigation from solution demo, the definition of the scope and final contract. Be the face and name of Impact to some of the most well-known brands worldwide.

Responsibilities:

  • Sell the product to the appropriate accounts and manage towards hitting a preset revenue target.
  • Generate pipeline by proactively sourcing opportunities within the designated territory.
  • Prepare & deliver world-class demos and value-based presentations.
  • Answer prospects’ questions about product value, uses, integrations, and implementation.
  • Pro-actively drive the process with a prospective client from initial prospecting to a signed contract and internal handoff.
  • Drive active engagement by all internal and external stakeholders necessary to close a deal.
  • Update SFDC daily with all relevant details needed to reflect business reality.

Does this sound like you:

  • Bachelors Degree.
  •  3+ years of closing experience, within SaaS.
  • Must be a true hunter!
  • Independent person with the desire to excel in a competitive and highly rewarding industry.
  • Strong communication, effective problem-solving, networking and presentation skills.
  • Proven track record of building territories and addressing client needs.
  • Experience handling objections at multiple levels of enterprise organizations.

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • 401k matching
  • Stock Options
  • Flexible work hours
  • Maternity/Paternity Leave
  • An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
  • An established company with a cool, high velocity work ethos, where each person can make a difference!

Work and Team Environment:

Due to current restrictions/advisories from the government all of our teams are working completely remotely. While we miss working together in the office, we also aim to keep every one of our employees and our community healthy and are committed to re-opening our collaborative spaces in a safe manner as soon as (and not before!) it is responsible to do so. Impact is still growing during this time and as we do we are adapting to the new challenges set before us by listening to our customers and our co-workers first at all times.

________________________________________________________________

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 

 #LI-VH1

Account Executive - SEA (Singapore or Malaysia)
Singapore
Read more

Our Company:

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. If you are looking to join a team where your opinion is valued, your contributions are noticed, you get to work with fun and talented people solving cutting edge marketing challenges with technology, and advance your career, this is the place for you.  

Impact is the global leader in Partnership Automation and catalyst for the new Partnership Economy. Impact accelerates enterprise growth by scaling discovery, recruitment, onboarding, engagement and optimization of all types of partnerships. Impact’s Partnership CloudTM provides automation for the full partnership life cycle; confident decision making and optimization through measurement and attribution; and protection from fraud. Impact drives revenue growth for global enterprises such as Cabela’s, Fanatics, Getty Images, Lenovo, Levi’s, Techstyle and Ticketmaster. Founded in Santa Barbara, CA in 2008, Impact has grown to over 400 employees and ten offices across the United States, Europe, Africa and Asia.

Why this role is exciting:

The Account Executive, through a clear understanding of the assigned Impact.com product, prospects, educates and secures operationally viable advertisers to support client growth and achieve a targeted revenue goal through a specific list of pre-assigned accounts.

Manages the sales duties of an organization.

Responsibilities:

  • Responsible for building and growing your own book of business, selling to our top accounts
  • Achieving or exceeding individual quota bringing in new clients to Impact
  • Prior experience driving sales and business development activities
  • Manage complete and complex sales cycles presenting to C-level executives the value of our product
  • Define, execute, and own an engagement plan for key prospects
  • Territory/Vertical identification and research, to formalize a go-to-market strategy and create qualified target accounts
  • Prepare & deliver world-class demos and value-based
  • Answer prospects’ questions about product value, uses, integrations, and
  • Proactively drive the process with a prospective client from initial prospecting to a signed contract and internal
  • Drive active engagement by all internal and external stakeholders necessary to close a deal
  • Update forecast sales activity and revenue achievement daily in Salesforce

Does this sound like you?

  • Sales Skills (Sales Methodology, Presentation, Negotation)
  • Negotiation Skills
  • Persistence
  • Creative Problem Solving
  • Prior SaaS / Martech experience - Strong understanding of the affiliate/partnership ecosystem
  • Has an established experience of selling to marketers in the region
  • Proven track record of meeting/exceeding revenue and activity targets
  • Knowledge of Salesforce or related sales-based CRM for analysis
  • Excellent verbal and written skills (emails, presentations, in-person skills)
  • Project Management experience, especially managing RFP/RFI responses
  • The ability to work independently and collaboratively as part of a team

Benefits/Perks:

  • Flexible work hours
  • Generous paid time off
  • Regular catered lunches and a healthy snack bar
  • An employee-led culture team that plans our happy hours, parties and other events to celebrate our many successes.
  • An established company with a high velocity work ethos, where each person can make a difference!
  • International and interstate travel

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-RL1

Associate Publisher Account Manager
Cape Town
Read more

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organization that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your role at Impact:

As a Publisher Account Manager, you will be responsible for managing day-to-day interactions with a portfolio of mid-market/ Mid-tier publisher customer accounts at Impact. You will use strong problem solving and solution driven thinking. You will drive a world-class partner experience that builds trust, retention and loyalty. Your role is pivotal to ensure publishers feel supported and empowered to grow their partnerships with our advertisers at Impact.

What You'll Do:

  • Responsible for meeting publisher account growth targets to increase publisher revenue (payout).
  • Create development plans for the assigned book of business that builds trust, retention, and loyalty with publisher partners.
  • Work proactively to solve publisher queries and ensure publishers are supported in areas including but not limited to: reporting, UI navigation, payment inquiries, matchmaking advice and strategic conversations.
  • Identify, propose and support new matchmaking efforts for publishers with Impact advertiser partners.
  • Capable of Identifying and escalating publisher challenges early, succinctly and with a potential resolution.
  • Using all tools and resources; ensure that publishers are responded to promptly, gain resolution and are satisfied with the resolution.
  • Responsible for keeping our internal CRM up to date with relevant publisher data.
  • Analyze publisher data quarterly to ensure publishers are engaged and growing.
  • Build strong relationships with internal teams at Impact including but not limited to: Customer Growth, Support/Customer Solutions, Onboarding, Technical Services and the Partnerships Lab team.
  • Identify opportunities with publishers for paid packages and Elite licenses in collaboration with the Partnerships Lab team.
  • Continuously learn about our product offering and ability to tackle publisher issues or direct requests to relevant teams to deliver a solution.
  • Using industry knowledge be able to inform publishers on how to improve their partnership programs and increase adoption of brand partnerships.

What You Have:

  • Moderate experience in Digital Marketing (3-4 years)
  • Extensive knowledge and experience with Google Suite (Docs, Sheets, Slides etc.)
  • Previous experience supporting cloud based SaaS products (1-2 years)
  • Knowledge of the partnership ecosystem- from influencer to affiliate to strategic partnerships
  • Moderate to Advanced experience using SalesForce or similar Sales CRM and ticketing tools like Jira, Freshdesk or similar
  • Ability to read, write and speak with internal and external stakeholders in a highly professional manner
  • Strong communicator: communicate effectively with publishers, advertisers and internal team members
  • Influential: be persuasive and command respect, by being a leader and expert in your knowledge of our company and products
  • Data-driven: accurately measure the effectiveness of programs and efforts, use findings to improve processes
  • Prioritization: prioritize effectively based on activities that will receive higher return for all audiences
  • Visionary: be able to diagnose potential issues before they arise
  • Agile: be able to adapt quickly to changes and adopt new strategies

Benefits/Perks:

  • Unlimited PTO policy
    • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development
    • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund 
    • Group schemes with Discovery & Bonitas for medical aid
    • Group scheme with Momentum for provident fund
  • Stock Options
    • 4-year vesting schedule pending Board approval
  • Internet Allowance
  • Flexible work hours
  • Casual work environment


Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

This position will be based in Cape Town post Covid-19 and welcomes anyone who is interested in relocating

#LI-CT1

Business Development Representative
London
Read more

Our Company

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

impact.com is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The impact.com Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 800 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Why This Role Is Exciting

The BDR team prides itself on valuing opinions, recognising contributions and encourages collaboration as well as the selling of cutting-edge solutions in the MarTech sector. This is a great environment to kick-start your SaaS sales career. As a Business Development Representative, you’ll engage with marketing leaders from well-known brands and innovative start-ups, and help them understand how impact.com can bring new value to their business.

Does this sound like you?

  • 0-3 years of experience in Lead Generation, Sales and/or Marketing
  • Bachelor’s degree preferred
  • Experience succeeding in a goal-driven environment
  • Team-oriented, coachable, self-starter
  • Able to understand and work with different digital tools and platforms
  • Excellent verbal & written communication skills
  • Possess a competitive nature, be intellectually curious, and showcase vast interest in technology & digital marketing

Responsibilities

  • Develop, manage and engage with a prospect base consisting of specific target accounts in an assigned territory
  • Prospect and identify key executives at target companies and lay the foundation for a strong, long-lasting relationship
  • Work closely with Account Executives to build a pipeline for Impact’s products
  • Meet and exceed monthly activity and opportunity goals through a combination of cold calling, email campaigns and market sector knowledge/intelligence
  • Track and lead prospects through Salesforce.com
  • Participate in team meetings, networking, trade show events and activities to grow the business

Work and Team Environment

Due to current restrictions/advisories from the government all of our teams are working completely remotely. While we miss working together in the office we also aim to keep every one of our employees and our community healthy and are committed to re-opening our collaborative spaces in a safe manner as soon as (and not before!) it is responsible to do so. Impact is still growing during this time and as we do we are adapting to the new challenges set before us by listening to our customers and our co-workers first at all times.

Once we return to office and client meetings, working on the Impact sales team offers the following:

  • Flexible remote working policy - this is a full-time office based position; however, the sales team works together from the Central London office (near the Tottenham Ct Rd tube) on Wednesdays and Thursdays. The other three days can be remote, on site with clients, or in the office - wherever you work best!
  • Responsible PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Weekly team lunches and global company updates and other opportunities for collaboration and connection outside of stated job descriptions
  • Pension scheme, health and dental insurance among other regular health and wellness (physical, mental, and financial) initiatives
  • Regular community involvement opportunities - we believe that we can always find new ways to #createimpact around us - check out some of our recent activities that have won us recognition in the industry
  • Setting up an ongoing scheme to donate food from our weekly lunches to a local soup kitchen. Our teams give up their own time to donate the food.
  • Organising an ITea Party to teach elderly local residents about online security and troubleshoot their computing challenges
  • Regularly donating blood, as a group, to our local blood bank, and encouraging Impact staff to give blood for the first time
  • Planting trees and plants in our office
  • The Impact Piggy Bank raises funds for the chosen charities. The idea is very simple with the Impact team putting unwanted change into the piggy bank and at the end of the year, we will break it open and whatever funds have been collected will be donated to a charity chosen by everyone collectively.

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

Business Development Representative
Santa Barbara
Read more

Our Company:

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you.

impact.com is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, impact.com has grown to over 800 employees and ten offices across the United States, Europe, Africa, and Asia.

Why this role is exciting:

We are offering a unique opportunity to get an incredible amount of experience with a premier start-up. As a Business Development Representative you will get to learn from a management team that has a proven track record and be put on a fast track to develop your career. You’ll engage with marketing leaders from top tier brands and innovative start-ups, helping them understand how Impact can bring new value to their business.

Responsibilities:

  • Educate and qualify prospects about our transformative technology and the solution Impact provides for their marketing challenges
  • Create opportunities for our account executive team through a combination of cold calling, email campaigns, and social selling techniques
  • Work closely with Account Executives to build a pipeline for Impact’s products
  • Track and manage prospects through Salesforce.com
  • Participate in team meetings, networking, trade show events and activities to grow the business
  • Providing valuable market and product feedback to continue to drive Impact’s business development strategy

Does this sound like you?

  • Bachelor's Degree required
  • Experience in any customer-facing service industry (retail, telesales, real-estate etc.)
  • Excited by the prospect of getting an incredible amount of experience with all critical business functions - Sales, Business Development, Marketing, Client Services, Product, Technology and Finance
  • Knowledge of Salesforce.com is a plus
  • Above all else - hungry, humble and smart. Self-motivated and can get passionate about marketing & technology

Benefits/Perks:

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans our happy hours
  • parties and other events to celebrate our many successes
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

____________________________________________________________________________

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-SM1

Business Development Representative - German Speaking
Berlin
Read more

Impact ist globaler Marktführer für Partnership Automation. Wir helfen Advertisern wie Ticketmaster, Levis, Microsoft, Airbnb oder Uber Partnerschaften zu Affiliates, Influencern, Content-Creator oder anderen Unternehmen zu skalieren. Impacts Partnership Cloud deckt den gesamten Partnership Lifecycle ab und automatisiert Prozesse wie Partnerakquise & -kommunikation, Payment Processing oder Fraud Protection. Seit der Gründung 2008 ist Impact auf über 700 Mitarbeiter und zwölf Büros auf der ganzen Welt gewachsen - jede Menge Platz für Deine persönliche und berufliche Weiterentwicklung.

Deine Rolle bei Impact:

Als Business Development Representative kommst mit den wichtigsten Entscheidungsträgern im E-Commerce aus der DACH-Region in Kontakt und baust Dir in kurzer Zeit ein wertvolles Business Netzwerk auf, von dem Du Dein Leben lang profitieren wirst.

Du liebst es zu Kontakte zu knüpfen und zu pflegen, siehst mehr Lösungen als Probleme, bringst eine positive Energie mit und steckst damit andere an? Dann hast Du das richtige Mindset um unser nächster BDR Superstar zu werden! Unser erfahrenes Team in Berlin unterstützt Dich ein Skill-Set zu entwickeln, das den Grundstein für diverse Karriereoptionen für Deine Zukunft im Tech-Sales legt.

 

Unser 8-köpfiges BDR-Team ist stolz darauf ein Umfeld geschaffen zu haben in dem Deine Meinung gehört und Deine Leistung Anerkennung findet. Die länderübergreifende Zusammenarbeit mit Deinen Kolleginnen und Kollegen aus allen Departments verschafft Dir 360º Einblicke in ein schnell wachsendes Unternehmen.

Dein Profil: Hungry | Humble | Smart

  • Du bringst erste Erfahrungen im Vertrieb / Online Marketing mit
  • Du hast ausgezeichnete Deutschkenntnisse; verhandlungssichere Englischkenntnisse
  • In Deinem Studium hast Du Dich mit Themen wie International Business oder Online Marketing auseinandergesetzt
  • Du arbeitest gerne im Team, übernimmst Verantwortung und bist begeisterungsfähig 
  • Es fällt Dir leicht mit unterschiedlichen Tools und Plattformen Deine Arbeit zu organisieren

Unsere Erwartungen an Dich:

  • Du übernimmst die Verantwortung für den Erstkontakt zu unseren Target-Accounts und legst den Grundstein für einen erfolgreichen Vertriebsprozess  
  • Du identifiziert die Entscheidungsträger der Target-Accounts und baust eine starke Beziehung zu relevanten Stakeholdern auf
  • Du arbeitest eng mit Deinen Kolleginnen und Kollegen aus den Abteilungen Sales und Marketing zusammen, um eine Pipeline für die Produkte von Impact aufzubauen 
  • Du steckst Dir gerne ambitionierte Ziele und Dein Erfolg liegt darin diese zu übertreffen
  • “If not on Salesforce it did not happen” - Datenqualität und die Dokumentation deiner Aktivität ist Dir wichtig, um Deine Kolleginnen und Kollegen auf dem aktuellen Stand zu halten
  • Du bist gerne auf Veranstaltungen und Messen unterwegs und es macht Dir Spaß uns als Unternehmen zu repräsentieren 

Was wir bieten:

  • Erstklassiges Onboarding - wir bringen Dich “up-to-speed”
  • Flexible "Remote-Working-Policy"
  • Flexible Urlaubsregelung
  • Regelmäßige Team und Company Events
  • Förderung Deines Engagements für NPOs / Charity 
  • Bezuschussung für Sport-Mitgliedschaften

Findest Du Dich und Deine Persönlichkeit wieder? Wir bieten ein wettbewerbsfähiges Gehalt mit einem attraktiven Bonus-Modell, großzügige Mitarbeiter Benefits und vor allem ein Team, das sein Produkt liebt und Dich bei jeder Herausforderung unterstützt.

Wenn Du Deine Skills in Kreativität, Strategie, Projekt & Account Management und Sales stärken und ausbauen willst, freuen wir uns Dich kennenzulernen!

#LI-FA1

 

Business Development Representative - SEA
Singapore
Read more

Our Company:

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you.

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 700 employees and ten offices across the United States, Europe, Africa, and Asia.

Why this role is exciting:

As Business Development Representative, you’ll be responsible for developing new business opportunities for our organization. Using a multitude of sales methods and tools, you will discover, plan and prospect new accounts that will drive long-term success for our customers and our business.

As a Business Development Representative, you will get to learn from a management team that has a proven track record and be put on a fast track to develop your career. You’ll engage with marketing leaders from top tier brands and innovative start-ups, helping them understand how Impact can bring new value to their business.

Responsibilities:

  • Embodying Impact’s sales values
  • Master company procedures and internal workflows - including how to use sales automation tools, account-based marketing, and selling, etc.
  • Focus is to understand product, industry, and prospecting basics - including how to blueprint, cold call, social sell, etc.
  • Responsible for adding to the current pool of prospecting accounts by self prospecting and research on an assigned sub-vertical.
  • Use outbound sales skills to create opportunities for our account executive team through a combination of cold calling, email campaigns, and social selling techniques.
  • Effectiveness and efficiency observed by sales trainer and/or manager on all sales tasks
  • Educate and qualify prospects about our transformative technology and the solution Impact provides for their marketing challenge
  • Work closely with Account Executives to build a pipeline for Impact’s products.
  • Participate in team meetings, networking, trade show events, and activities to grow the business.
  • Demand generated leads from marketing are handled properly and in a timely fashion.

Does this sound like you?

  • Ability to take and apply feedback
  • Wants to learn and grow
  • Oral and written communication
  • Persuasive communication
  • Detail-oriented.
  • Comfortable with Salesforce.com and Google Suite
  • A Southeast Asian language is a plus

Benefits/Perks:

  • Flexible work hours
  • Generous paid time off
  • Regular catered lunches and a healthy snack bar
  • An employee-led culture team that plans our happy hours, parties and other events to celebrate our many successes.
  • An established company with a high velocity work ethos, where each person can make a difference!
  • International and interstate travel

 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 

#LI-RL1

Channel Partnerships Associate
London
Read more

The Company

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you. 

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and eleven offices across the United States, Europe, Africa, and Asia. 

Why this role is exciting! 

The Channel Partnerships Development Associate is a contributor for growth of Impact’s partnerships with agencies, tech platforms & other emerging channels. Key performance indicators for the Channel Partnerships Development Associate are: number of new partners/brands prospected, growth in inbound referrals, increase in partner revenue and acting as an efficient conduit/liaison between Impact Sales, Partnership business development teams and other internal groups.

It is essential that the person in the position maintain a structured approach to supporting the Channel Partnerships Development team in advancing existing channel relationships and sourcing new partner opportunities while keeping accurate records of interactions and pipeline in the CRM.

What you will be doing:

  • Prospects new channel partners and sets meetings for Channel Partnerships Managers
  • Nurtures new channel partner leads from inception, through to an established relationship
  • Assists with the inbound referral process between channel partners and Impact Sales, including updating CRM with appropriate information related to leads and opportunities
  • Maintains updated channel partner information on file and stored in CRM for outbound referral purposes
  • Participates in recurring meetings (over the phone and in-person) with the appropriate team members within the partner’s organization to review partnership goals and progress
  • Supports the preparation of business reviews with channel partners to encourage leads and opportunities

Core Competencies and Required Experience:

  • Previous experience supporting cloud based SaaS products (1-2 years)
  • Previous experience in Digital Marketing (1-2 years)
  • Channel Partnerships experience (not required but beneficial)
  • Moderate to Advanced experience using SalesForce or similar Sales CRM
  • Moderate knowledge of Impact products
  • Moderate understanding of competitor technology and business models
  • Moderate understanding of the agency landscape
  • SalesForce
  • Excel

Work and Team Environment
Due to current restrictions/advisories from the government all of our teams are working completely remotely. While we miss working together in the office we also aim to keep every one of our employees and our community healthy and are committed to re-opening our collaborative spaces in a safe manner as soon as (and not before!) it is responsible to do so. Impact is still growing during this time and as we do we are adapting to the new challenges set before us by listening to our customers and our co-workers first at all times.


Once we return to office and client meetings, working on the Impact sales team offers the following:

  • Responsible PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognizing that it is important to be happy and fulfilled in both
  • Weekly team lunches and global company updates and other opportunities for collaboration and connection outside of stated job descriptions
  • Pension scheme, health and dental insurance among other regular health and wellness (physical, mental, and financial) initiatives
  • Regular community involvement opportunities - we believe that we can always find new ways to #createimpact around us - check out some of our recent activities that have won us recognition in the industry
    • Setting up an ongoing scheme to donate food from our weekly lunches to a local soup kitchen. Our teams give up their own time to donate the food.
    • Organising an ITea Party to teach elderly local residents about online security and troubleshoot their computing challenges
    • Regularly donating blood, as a group, to our local blood bank, and encouraging Impact staff to give blood for the first time
    • Planting trees and plants in our office
    • The Impact Piggy Bank raises funds for the chosen charities. The idea is very simple with the Impact team putting unwanted change into the piggy bank and at the end of the year, we will break it open and whatever funds have been collected will be donated to a charity chosen by everyone collectively.

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-RL1

Channel Partnerships Associate
Remote (US)
Read more

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, impact.com has grown to over 800 employees and eleven offices across the United States, Europe, Africa, and Asia.

Why this role is exciting! 

Be  a key part of activating new revenue producing channels at Impact. In this role, you will be driving new engagements with agencies, technology companies, and more. You will get to work with one of the best partnership teams in SaaS - a team that is growing fast!

What you will be doing:
  • Prospecting key target channel partner accounts and setting meetings for Channel Managers, and Sales
  • Assists with the inbound referral process between partners and Impact sales, including updating CRM with appropriate information related to leads and opportunities
  • Assists in keeping updated partner information on file and stored in CRM for outbound referral purposes
  • Participates in recurring meetings (over the phone and in-person) with the appropriate business development (in many cases the executive) team members within the partner’s organization to review partnership goals and progress
  • Assists in preparing business reviews with strategic partners to review progress and encourage more new business opportunities
  • Assists with nurturing new leads from inception, through to an established partner
Does this sound like you?  
  • Do you have strong skills in outbound prospecting?
  • Do you have a hunger to become an expert in true business development, and create successful new partnerships?
  • Do you love meeting new people and finding creative ways to partner?
  • Are you ambitious and looking to established your career in Partnerships?

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Parental Leave
  • Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled. 
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Channel Partnerships Development Manager (German Speaking)
Berlin
Read more

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to join a company that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

The Channel Partnerships Development Manager is responsible for the overall growth of Impact’s partnerships with agencies, technology platforms and other emerging partners in his/her respective region. Key performance indicators are: growth in opportunity pipeline, increase in license revenue, and efficient referral liaison between Impact Sales and Business Development teams.

It’s essential that the person in the position maintain a structured approach to advancing relationships within partner organizations, keeping accurate records and optimizing existing partnerships.

What You'll Do:

  • Grows the volume of inbound referrals from both the existing and new-to-Impact channel partners (agency, technology platforms and other)
  • Manages the inbound referral process between channel partners and Impact Sales - transmitting information and leads to the appropriate Impact team members
  • Directs the outbound referral process - coordinating and executing requests for channel partner introductions for both current and prospective clients
  • Sources and nurtures new channel partner leads from inception and through to an established and active partner
  • Maintains and trains channel partner business development representatives on Impact value propositions and best practices
  • Coordinates recurring meetings (over the phone and in-person) with the appropriate team members within the channel partner organization to review and encourage greater pipeline sharing and collaboration.
  • Conducts business reviews with strategic channel partners to review progress and encourage more new business opportunities
  • Updates the internal CRM (Salesforce) daily with all interactions with channel partners and maintains accurate reporting on all leads, referrals and renewals
  • Monitors channel partners performance in referrals as well as competency in the technology which helps inform Impact referral decisions
  • Advises internal teams on the value of channel partnerships as well as best practices for interactions

What You Have:

  • Previous experience supporting cloud based SaaS products (2-4 years)
  • Moderate to advanced experience in Digital Marketing (2-4 years)
  • Account Management experience with negotiating contract renewals and upsells (1-3 years)
  • Channel Sales experience in a similar vertical (not required but beneficial)
  • Moderate/Expert knowledge of Impact products (primarily Partner Manager)
  • Moderate/Expert understanding of the affiliate agency space
  • Moderate understanding of competitor technology and business models
  • Groove
  • Salesforce
  • Excel

Perks:

  • Unlimited PTO

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

 

#LI-RL1

Corporate Counsel, EMEA
London
Read more

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

impact.com is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, impact.com has grown to over 700 employees and twelve offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Why this role is exciting:

We are in the market for a mid-career professional to join the global leader in Partnership Automation. 

You will support our legal team and internal business units by drafting, reviewing, negotiating, and advising on a wide variety of commercial contracts in accordance with Impact.com policies. This role reports into the General Counsel, and occasional evening and weekend work may be required.

Responsibilities:

  • Draft, review and negotiate terms and conditions concerning software-as-a-service (SaaS) and professional services agreements, nondisclosure agreements, vendor agreements, and other company agreements
  • Interpret and clarify contractual terms and conditions for internal clients and other parties
  • Review contract requirements and advise on associated contract and compliance issues
  • Participate in design, implementation and education concerning company policies and procedures, as assigned
  • Conduct research and provide counseling on contractual, compliance, intellectual property, privacy, and other matters
  • Coordinate frequently with global subsidiaries of Impact.com Group of companies
  • Other duties in connection with the foregoing
  • Perform certain corporate compliance functions
  • Research, analyze and advise on relevant laws
  • Manage contract lifecycles
  • Support and undertake various projects to achieve Impact's strategic business and legal objectives

Does this sound like you?

  • Qualified Solicitor with circa 3-8 years of PQE experience - combination of in-house & leading commercial firm experience preferred
  • Broad commercial legal knowledge to include different areas of law (e.g. commercial, intellectual property, data protection)
  • Ability to understand and execute conceptual directions with minimal supervision
  • Ability to adapt to changing priorities and handle multiple assignments within specified deadlines
  • Excellent negotiating and drafting skills
  • Excellent risk identification and commercial awareness skills
  • Excellent ability to communicate clearly and effectively with management, internal and external customers
  • Excellent organizing, planning and time management skills to meet objectives and targets

Benefits/Perks:

  • Unlimited PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development 
  • Flexible work hours
  • Private Health Insurance
  • Internet Allowance
  • Casual work environment

impact.com is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

Country Manager, France
Paris
Read more

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

impact.com is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, impact.com has grown to over 700 employees and twelve offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your role at impact.com:

A high energy, positive, excited leader who will embrace our team and take it to the next level. As a Country Manager, you will be responsible for building and growing the Impact presence in France. The Country Manager must become an expert in our technology, the ad-tech ecosystem, our sales processes, our pricing guidelines, and our positioning. Helping to drive growth in revenue and provide excellent leadership to those who report into them. 

Does this sound like you? 

  • Experience in ad-tech/mar-tech.
  • Experience in selling or buying of media in any format.
  • Bachelor's degree in a technical or business discipline or equivalent experience.
  • Two or more years in a senior sales or sales management role.
  • Previous experience in SaaS-based sales roles.
  • Experience with business-to-business commerce and Internet communication software.
  • Able to communicate in English and fluent in French.

Responsibilities:

  • Driving revenue to meet the rapidly growing demand for marketing automation in your respective region.
  • Balance providing strategic leadership for the team of employees in your region with hands-on, direct coaching.
  • Answer prospects’ questions about product value, uses, integrations, and implementation.
  • Proactively drive the process with a prospective client from initial prospecting through the signing of the contract.
  • Championing key customer and partner relationships in the region as their local executive sponsor.
  • Strive towards a profitable P & L ensuring resources are allocated efficiently and reduce excessive spend within your office location.
  • Actively seek out and engage cross-sells, if applicable based on territory.
  • Attend meetings and events strategically by considering cost and return-on-value.
  • Communicating and representing Impact’s vision and strategy along with being Impact’s chief brand ambassador in the region.
  • To work closely with HQ, other country heads and supporting teams (including marketing and Customer Success teams) to devise effective marketing strategies and customer attraction/retention campaigns.
  • Implement brand strategies, devise advertising and promotional plans and support product positioning and global brand marketing development.

 

impact.com is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.



Country Manager, Italy
Milan
Read more

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

impact.com is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, impact.com has grown to over 700 employees and twelve offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your role at impact.com:

A high energy, positive, excited leader who will embrace our team and take it to the next level. As a Country Manager, you will be responsible for building and growing the Impact presence in Italy. The Country Manager must become an expert in our technology, the ad-tech ecosystem, our sales processes, our pricing guidelines, and our positioning. Helping to drive growth in revenue and provide excellent leadership to those who report into them. 

Does this sound like you? 

  • Experience in ad-tech/mar-tech.
  • Experience in selling or buying of media in any format.
  • Bachelor's degree in a technical or business discipline or equivalent experience.
  • Two or more years in a senior sales or sales management role.
  • Previous experience in SaaS-based sales roles.
  • Experience with business-to-business commerce and Internet communication software.
  • Able to communicate in English and fluent in Italian.

Responsibilities:

  • Driving revenue to meet the rapidly growing demand for marketing automation in your respective region.
  • Balance providing strategic leadership for the team of employees in your region with hands-on, direct coaching.
  • Answer prospects’ questions about product value, uses, integrations, and implementation.
  • Proactively drive the process with a prospective client from initial prospecting through the signing of the contract.
  • Championing key customer and partner relationships in the region as their local executive sponsor.
  • Strive towards a profitable P & L ensuring resources are allocated efficiently and reduce excessive spend within your office location.
  • Actively seek out and engage cross-sells, if applicable based on territory.
  • Attend meetings and events strategically by considering cost and return-on-value.
  • Communicating and representing Impact’s vision and strategy along with being Impact’s chief brand ambassador in the region.
  • To work closely with HQ, other country heads and supporting teams (including marketing and Customer Success teams) to devise effective marketing strategies and customer attraction/retention campaigns.
  • Implement brand strategies, devise advertising and promotional plans and support product positioning and global brand marketing development.

 

impact.com is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

Customer Success Director
New York, Santa Barbara
Read more

Our Company:

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you.

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 800 employees and ten offices across the United States, Europe, Africa, and Asia.

Why this role is exciting:

As a Customer Success Director (CSD), you will be responsible for the management of client relationships to promote retention and growth. The CSD develops strategic, goal-driven account plans and processes to ensure productive relationships with clients while mentoring associate CSM's. This involves utilizing our software suite to build stronger & more successful marketing campaigns. Portraying good business sense, a solid understanding of the digital ecosystem and being a critical thinker will have you shining and growing every day at Impact.

Does this sound like you?

  • 5-7+ years Account Management or Customer Success experience, preferably B2B
  • Bachelor's Degree (Business, Marketing or related field a plus)
  • Consistent track record of providing stellar support to customers.
  • Strong understanding of the digital marketing ecosystem
  • Healthy dose of initiative and the ability to remain flexible
  • Detail-oriented and able to efficiently prioritize tasks
  • Be a critical thinker and an inventive problem-solver
  • Proven track record of quality verbal and written communication skills. 
  • Customer Focused, Commercially-minded, Service-oriented
  • Enthusiastic teammate
  • Great conflict resolution skills
  • Excellent time management skills

Responsibilities:

  • Delivering world-class support to our top clients.
  • Maintain a balanced proactive/reactive relationship with your assigned accounts.
  • Expand Impact’s presence in the client organizations by developing relationships and facilitating strategic review sessions with senior level people that have decision making authority.
  • Partner with our Sales organization to uncover and capitalize on upsell and expansion opportunities. 
  • Dedicated duties include account monitoring, regular check-ins and relationship building.
  • Reactive duties include training, product support, and appropriate delegation when technical issues and feature requests arise.

Benefits/Perks:

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Weekly catered lunches, a healthy snack bar, and phenomenal coffee to keep you fueled
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans our happy hours, parties and other events to celebrate our many successes.
  • An established company with a cool, high velocity work ethos, where each person can make a difference!

_________

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Customer Success Manager
London
Read more

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

As a Customer Success Manager, you will be an incredible product expert! This involves utilizing our software suite to build stronger & more successful marketing campaigns. Portraying good business sense, a solid understanding of the digital ecosystem and being a critical thinker will have you shining and growing every day at Impact.

What You'll Do:

  • Delivering world-class support to our top clients.
  • Maintain a balanced proactive/reactive relationship with your assigned accounts. 
  • Dedicated duties include account monitoring, regular check ins and relationship building.
  • Reactive duties include training, product support, and appropriate delegation when technical issues and feature requests arise.

What You Have:

  • 2+ years experience in customer success/account management in the affiliate or performance marketing sector
  • In-depth understanding of the affiliate/partnership ecosystem
  • Bachelor's Degree in Business, Marketing or related field
  • Consistent track record of providing stellar support to customers.
  • Solid understanding of the digital marketing ecosystem
  • Healthy dose of initiative and the ability to remain flexible
  • Detail-oriented and able to efficiently prioritize tasks
  • Be a critical thinker and an inventive problem-solver
  • Professional interpersonal skills
  • Enthusiastic teammate
  • Phenomenal conflict resolution skills
  • Excellent time management skills

Work and Team Environment:

  • Responsible PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Weekly team lunches and global company updates and other opportunities for collaboration and connection outside of stated job descriptions
  • Pension scheme, health and dental insurance among other regular health and wellness (physical, mental, and financial) initiatives
  • Regular community involvement opportunities - we believe that we can always find new ways to #createimpact around us - check out some of our recent activities that have won us recognition in the industry
    • Setting up an ongoing scheme to donate food from our weekly lunches to a local soup kitchen. Our teams give up their own time to donate the food.
    • Organising an ITea Party to teach elderly local residents about online security and troubleshoot their computing challenges
    • Regularly donating blood, as a group, to our local blood bank, and encouraging Impact staff to give blood for the first time
    • Planting trees and plants in our office
    • The Impact Piggy Bank raises funds for the chosen charities. The idea is very simple with the Impact team putting unwanted change into the piggy bank and at the end of the year, we will break it open and whatever funds have been collected will be donated to a charity chosen by everyone collectively.

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-NK1

Customer Success Manager
New York, Santa Barbara
Read more

Our Company:

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you.

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and ten offices across the United States, Europe, Africa, and Asia.

Why this role is exciting:

As a Customer Success Manager, you will be an incredible product expert! This involves utilizing our software suite to build stronger & more successful marketing campaigns. Portraying good business sense, a solid understanding of the digital ecosystem and being a critical thinker will have you shining and growing every day at Impact.

Does this sound like you?

  • 3-5+ years customer service/relationship experience, preferably B2B
  • Bachelor's Degree (Business, Marketing or related field a plus)
  • Consistent track record of providing stellar support to customers.
  • Strong understanding of the digital marketing ecosystem
  • Healthy dose of initiative and the ability to remain flexible
  • Detail-oriented and able to efficiently prioritize tasks
  • Be a critical thinker and an inventive problem-solver
  • Professional communication skills
  • Enthusiastic teammate
  • Great conflict resolution skills
  • Excellent time management skills

Responsibilities:

  • Delivering world-class support to our top clients.
  • Maintain a balanced proactive/reactive relationship with your assigned accounts.
  • Dedicated duties include account monitoring, regular check-ins and relationship building.
  • Reactive duties include training, product support, and appropriate delegation when technical issues and feature requests arise.

Benefits/Perks:

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Weekly catered lunches, a healthy snack bar, and phenomenal coffee to keep you fueled
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans our happy hours, parties and other events to celebrate our many successes.
  • An established company with a cool, high velocity work ethos, where each person can make a difference!

_________

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Director - Channel Partnerships EMEA
London
Read more

The Company

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you. 

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and eleven offices across the United States, Europe, Africa, and Asia. 

Why this role is exciting!

The Director, Channel Partnerships EMEA is responsible for the strategic growth of Impact’s partnerships with agencies, technology platforms and other emerging partners. Key performance indicators are: growth in opportunity pipeline, increase in license revenue, partnership alignment and enablement, objective evaluation of new channel partner opportunities and executive liaison.

 It’s essential that the person in the position is a champion for channel partnerships, operating with a consultative mindset, and building value-based relationships.

What you will be doing:

  • Optimizes referral activity from both the existing and new-to-Impact channel partners (agency, technology platforms and other)
  • Supports effective referrals between Impact Sales and Business Development teams
  • Facilitates Impact knowledge share, enablement and training across channel partner types and teams
  • Identification and evaluation channel partners against corporate metrics of success
  • Sustains productive channel partnerships through business reviews, regular networking and stakeholder alliances
  • Builds trust and encourages greater pipeline sharing and collaboration with strategic channel partners
  • Upholds data hygiene within the internal CRM (Salesforce) delivering accurate reporting on all channel partner activity
  • Collaborates with global Impact channel partnerships teams on cross-market referral activity and partner advocacy initiatives
  • Represents Impact on an industry-level, attending events and supporting Marketing with comment/opinion contributions

Does this sound like you?  

  • Moderate/Advanced experience supporting cloud based SaaS products (2-4 years)
  • Advanced experience in Digital Marketing (5+ years)
  • Advanced experience in Business Development (5+ years)
  • Expert understanding of the partnerships space
  • Expert understanding of competitor technology and business models
  • Demonstrable success in identifying, maintaining and growing partnerships activity
  • Groove
  • Salesforce
  • Excel
  • Google Suite

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Maternity/Paternity leave
  • Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled
  • An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

Work and Team Environment

Due to current restrictions/advisories from the government all of our teams are working completely remotely. While we miss working together in the office we also aim to keep every one of our employees and our community healthy and are committed to re-opening our collaborative spaces in a safe manner as soon as (and not before!) it is responsible to do so. Impact is still growing during this time and as we do we are adapting to the new challenges set before us by listening to our customers and our co-workers first at all times.

Once we return to office and client meetings

  • Responsible PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognizing that it is important to be happy and fulfilled in both
  • Weekly team lunches and global company updates and other opportunities for collaboration and connection outside of stated job descriptions
  • Pension scheme, health and dental insurance among other regular health and wellness (physical, mental, and financial) initiatives
  • Regular community involvement opportunities - we believe that we can always find new ways to #createimpact around us - check out some of our recent activities that have won us recognition in the industry
  • Setting up an ongoing scheme to donate food from our weekly lunches to a local soup kitchen. Our teams give up their own time to donate the food.
  • Organizing an ITea Party to teach elderly local residents about online security and troubleshoot their computing challenges
  • Regularly donating blood, as a group, to our local blood bank, and encouraging Impact staff to give blood for the first time
  • Planting trees and plants in our office
  • The Impact Piggy Bank raises funds for the chosen charities. The idea is very simple with the Impact team putting unwanted change into the piggy bank and at the end of the year, we will break it open and whatever funds have been collected will be donated to a charity chosen by everyone collectively.

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-RL1

Director, Customer Success
Remote (US)
Read more

The Company

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, impact.com has grown to over 800 employees and eleven offices across the United States, Europe, Africa, and Asia.

Why this role is exciting! 

impact.com is growing and we are seeking a leader to coach clients and a team to successful outcomes. If you are solutions oriented, data driven and customer focused, we want you to lead this team. 

What you will be doing: 

  • Leading and growing a team of CSMs and Associate CSMs:  team management, mentoring, coaching,
  • Managing an assigned book of business (building strong client relationships, increasing client spend and product adoption, renewals, upsells and cross-sells)
  • Using management and analytical skills build a strong CSM team focused on growth and retention
  • Implementing process improvements, and implementing them across the team and/or organization
  • Resolve client challenges. Collaborate with Customer Engineering, Support, Product and other groups to get to the best resolution.
  • Using organization and attention to detail skills to drive projects and solutions to completion. 

Does this sound like you?  

  • Solution oriented and collaborative: enjoy creating and implementing process improvements.
  • Client focused: Using tools & resources to ensure customers are responded to quickly, gain resolution and are satisfied. Improving overall NPS.
  • Team focused: guiding team to drive maximum productivity and growth, while maintaining a positive culture through recognition and staff development.
  • Using industry knowledge to inform clients on how to improve their partnership programs and increase adoption of the entire Partnership Cloud suite. (Current knowledge of the Partnership Cloud is a plus.)
  • Knowledge of FreshDesk (or other ticketing software), Jira, SFDC, and Google Suite.
  • 5+ years experience in Digital Marketing, 3+ years experience managing people and teams.
  • Experience with cloud based SaaS products
  • Experience working independently as well as part of a team in an energetic, fast-paced environment
  • Ability to read, write and speak with internal and external stakeholders in a highly professional and convincing manner

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Parental Leave
  • Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled. 
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Director of Business Development, Enterprise
New York
Read more

The Company

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you. 

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and eleven offices across the United States, Europe, Africa, and Asia. 

Why this role is exciting! 

As a Director of Business Development, you will focus on managing the team responsible for creating engagement with Strategic and Enterprise brands.  You will have the opportunity to be creative and development campaigns and strategies within the team as well through collaboration with other teams.

What you will be doing: 

  • Develop and retain world-class front line sales development reps that live and drive our values each day
  • Create and execute strategic campaigns that are customized based on vertical and persona
  • Work closely with Marketing and the Executive team to maximize the impact of events, marketing content, and Executive engagement
  • Achieve/exceed monthly and annual acquisitions goals that support our booking goals
  • Ensure that sales development reps are advancing their product and sales skills that support their career growth and daily effectiveness
  • Assess potential new markets, personas and strategies
  • Track and assess development activities by individual and team and report results to management

Does this sound like you?  

  • 3+ years of sales experience within SaaS
  • Proven record of results - hitting/exceeding sales goals
  • Exceptional communication skills in both verbal and written
  • Proven history of developing and executing creative business development campaigns
  • General knowledge of ecommerce marketing, sales, recruiting, and assessing result

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Maternity/Paternity leave
  • Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Director of Sales, Mid Market
New York
Read more

Our Company:

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you.

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and ten offices across the United States, Europe, Africa, and Asia.

Why this role is exciting:

As a Director of Sales for the Mid Market team, you will be an integral part of the Sales leadership team, reporting directly to the Vice President of Sales. You will be responsible for building and managing a team of Mid Market Account Executives, whose focus is to grow our client base. Your leadership will have a direct impact on the development, growth, and success of the team. An important element of this position is to ensure that each Account Executive is trained, mentored, and coached to peak performance and that effective and motivating success plans are put in place.

If this is you, we offer competitive compensation with generous benefits, a flexible remote working policy (see more details and COVID specific comments on this below), and a supportive and committed team around you!

What you will be doing:

  • Recruit, train, and retain a top performing sales team
  • Consistently deliver against team revenue goals
  • Partner with sales leadership to further define a successful and repeatable sales process
  • Analyze sales data to identify improvement points in conversion rates and deal sizes
  • Ensure salesforce data is updated and fully adopted by team
  • Train sales team to ensure they have knowledge of the products, sales techniques, and best practices
  • Track team and individual performance through pipeline management and forecasting
  • Assist sales staff in closing account sales opportunities when needed
  • Develop and manage strong relationships within our Mid Market segment, looking for opportunities to add value for the customer and additional revenue
  • Collaborate with members of the sales management team to align strategy or direction with the overall goals of the organization
  • Maintain market and industry knowledge to support continued growth
  • Other duties as assigned by the Company.

Does this sound like you?

  • Successful track record of building out a sales function from the ground up
  • 4+ years of sales and sales management experience, ideally in a SaaS environment
  • A proven track record of consultative sales; the ability to negotiate complex six and seven figure contracts
  • Understanding of the digital ecosystem landscape and relationships.
  • You are able to perform and adapt, as needed, within a fast-moving, dynamic work environment.
  • Problem solver, results oriented, timeliness, attention to detail and accuracy
  • Ability to develop and mentor others
  • Ability to drive strategic direction
  • Are an effective communicator and dynamic presenter
  • Experience within performance, partner, or affiliate marketing is a plus.

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • 401k matching
  • Stock Options
  • Flexible work hours
  • Maternity/Paternity Leave
  • An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
  • An established company with a cool, high velocity work ethos, where each person can make a difference!

________________________________________________________________

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Director, Sales UKI
London
Read more

Our Company

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

impact.com is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The impact.com Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 800 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Why this role is exciting

As Director, Sales UKI  you will focus on managing functions essential to our go-to-market strategy to drive sales enablement and productivity. This includes planning, forecasting, reporting and analytics, sales process optimisation, and marketing and sales tech stack management.

Your day to day will focus on the following:

  • Leadership: Train, and develop a team of Account Executives. Motivate individuals and team to exceed objectives through coaching, regular broadcast of results, and creative incentives. 
  • Continuous improvement: Contribute thought leadership and best practice, both internally and externally, around business transformation. Identify and make recommendations for improvement and innovation in the areas of the process, efficiency, and productivity. Continually assess telephone-orientated lead generation campaign and marketing program effectiveness to determine successful growth, investment areas, message optimisation, and decreased focus.
  • Sales Effectiveness: Align sales leadership to develop, implement, and evolve processes, sales strategies, training, and tools with a focus on scalability and automation. Oversee key elements of sales automation to optimise SFDC choosing new vendors and managing implementations.

Responsibilities

  • To develop and retain world-class front-line sales development reps that live and drive our values each day
  • Achieve monthly opportunity acquisition targets that support our booking goals
  • Inspire and motivate your team on a daily basis
  • Drive initiatives that celebrate, reward, and recognise top-performers and build high employee engagement
  • Ensure Sales Development reps are advancing in sales/product skills that support both their long term career goals as well as their productivity and effectiveness in their day to day function
  • Build effective communication processes to ensure your people are informed on all aspects of our business performance and priorities
  • Build and maintain effective partnerships with Marketing, Rev Ops and Events teams
  • Demand Operational Excellence through the adherence of Sales disciplines (e.g. tasks in the anatomy of the quarter, Sales Force.com hygiene, accurate forecasting)
  • Oversees implementation and administration of the organisation's business development program
  • Assesses potential new markets, evaluates business opportunities, and develops strategies for targeting potential customers
  • Establishes and enforces standards governing lead generation, prospect contact and follow-up, and opportunity qualification
  • Coaches a team of business development representatives in assessing customer needs and positioning the organisation's products or services as potential solutions
  • Tracks business development activities and reports on results to management

Does this sound like you?

  • 3-5 years Manager/Director level or higher building SaaS sales teams
  • Proven record of results
  • History of scaling successful sales organisations
  • General knowledge of e-commerce marketing, sales, recruiting, scaling, etc
  • Good communication skills in both written and verbal

Benefits/Perks

  • Flexible remote working policy - The sales team works together from the Central London office (near the Tottenham Ct Rd tube) on Wednesdays and Thursdays. The other three days can be remote, on site with clients, or in the office - wherever you work best!
  • Responsible PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Weekly team lunches and global company updates and other opportunities for collaboration and connection outside of stated job descriptions
  • Pension scheme, health and dental insurance among other regular health and wellness (physical, mental, and financial) initiatives
  • Regular community involvement opportunities - we believe that we can always find new ways to #createimpact around us - check out some of our recent activities that have won us recognition in the industry
    • Setting up an ongoing scheme to donate food from our weekly lunches to a local soup kitchen. Our teams give up their own time to donate the food.
    • Organising an ITea Party to teach elderly local residents about online security and troubleshoot their computing challenges
    • Regularly donating blood, as a group, to our local blood bank, and encouraging Impact staff to give blood for the first time
    • Planting trees and plants in our office
    • The Impact Piggy Bank raises funds for the chosen charities. The idea is very simple with the Impact team putting unwanted change into the piggy bank and at the end of the year, we will break it open and whatever funds have been collected will be donated to a charity chosen by everyone collectively.

 

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

Enablement Specialist - Partnerships Team
Santa Barbara
Read more

Our Company:

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you. 

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 800 employees and eleven offices across the United States, Europe, Africa, and Asia.

Why this role is exciting!

Do you love being part of the action? Are you passionate about strategic rollouts? Partner with our Sales, Product and Marketing teams to assist in our most important go-to-market launches. Participate in their success by building strong relationships, executing learning programs and playbooks and supporting deal strategy. Have a big impact by supporting global sales teams in the US, EMEA and APAC.

Does this sound like you:

  • Minimum of 3 years in learning, sales enablement, or relevant client facing experience, (channel experience, Saas/B2B/Digital experiences are a plus) 
  • BA Degree or above in Corporate Training, Psychology, Sociology, or in arts performance with educational (teaching) experience (a plus)
  • Established as a strong influencer across organizations
  • Fantastic standing amongst cross-functional teams throughout past working initiatives

Responsibilities:

  • Act as a partnership SME, enabling sales team to understand the value of the Partnership Cloud
  • Design, develop and maintain training strategies and programs for the Partnership Team, Tech Partners and Agency Partners
  • Presenting to groups of Sales/CS/AM teams within our biggest Tech and Agency Partner's orgs
  • Align internally with Sales and other Enablement team members to support go-to-market activities across the revenue organization
  • Ensuring the Tech Partnership and Agency Partnership teams are enabled on new features solutions that are being rolled out
  • Developing pitch content used for Tech and Agency Partner enablement motions
  • Continue to assure that "advertiser-focused" content is kept up to date in Seismic
  • Build strong relationships with internal stakeholders, identify and leverage SMEs
  • Constantly monitor, assess and improve training content & tools

Benefits/Perks:

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Maternity/Paternity leave
  • Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

_______________________________________________

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Enterprise Customer Success Manager
New York, Santa Barbara
Read more

Our Company:

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you.

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and ten offices across the United States, Europe, Africa, and Asia.

Why this role is exciting:

As a Customer Success Manager, you will be an incredible product expert! This involves utilizing our software suite to build stronger & more successful marketing campaigns. Portraying good business sense, a solid understanding of the digital ecosystem and being a critical thinker will have you shining and growing every day at Impact.

Does this sound like you?

  • 3-5  years customer service experience, preferably B2B
  • Bachelor's Degree (Business, Marketing or related field a plus)
  • Consistent track record of providing stellar support to customers.
  • Strong understanding of the digital marketing ecosystem
  • Healthy dose of initiative and the ability to remain flexible
  • Detail-oriented and able to efficiently prioritize tasks
  • Be a critical thinker and an inventive problem-solver
  • Professional communication skills
  • Enthusiastic teammate
  • Great conflict resolution skills
  • Excellent time management skills

Responsibilities:

  • Delivering world-class support to our top clients.
  • Maintain a balanced proactive/reactive relationship with your assigned accounts.
  • Dedicated duties include account monitoring, regular check-ins and relationship building.
  • Reactive duties include training, product support, and appropriate delegation when technical issues and feature requests arise.

Benefits/Perks:

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Weekly catered lunches, a healthy snack bar, and phenomenal coffee to keep you fueled
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans our happy hours, parties and other events to celebrate our many successes.
  • An established company with a cool, high velocity work ethos, where each person can make a difference!

_________

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.



Enterprise Sales Manager
London
Read more

Our Company

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

impact.com is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The impact.com Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 800 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact

As Enterprise Sales Manager you are responsible for growing our client base with a focus on Fortune 500 clients. You are committed to the success of the enterprise customer that could benefit from impact.com Partnership Cloud and deliver the right solution for the client every time. You have a proven track record of consultative sales; the ability to negotiate complex six and seven figure contracts; a strong understanding of the digital landscape and a willingness to embrace disruptive, fast paced technology companies.

If you are excited about using your creativity, strategic, project management, account management and consultative selling skills to generate new business then this role will allow you to thrive and succeed.

If this is you, we offer competitive compensation with uncapped commissions, generous benefits, a flexible remote working policy (see more details and COVID specific comments on this below), and a supportive and committed team around you!

What You’ll Do

  • Responsible for building and growing  your own book of business, selling to our top accounts and working with Fortune 500 calibre clients
  • Achieving or exceeding individual quota bringing in new clients to Impact
  • Prior experience driving sales and business development activities
  • Focus on executing transactions in an assigned territory and prospect for new opportunities
  • Manage complete and complex sales-cycles presenting to C-level executives the value of our product
  • Define, execute, and own an engagement plan for key prospects
  • Develop and manage strong relationships within our Enterprise market segment, looking for opportunities to add value for the customer and develop additional revenue
  • Territory/Vertical identification and research, to formalise a go to market strategy and create qualified target accounts
  • Forecast sales activity and revenue achievement, while creating satisfied and referenceable customers

What You Have

  • Marketing technology sales and account management experience
  • Ability to reach and develop relationships with C-level executives in key verticals
  • Understanding of digital ecosystem landscape and relationships
  • Track record of success in carrying a quota, closing Fortune 500 deals
  • Successful history of net direct new business sales, with the ability to prove consistent delivery against targets
  • Track record of over-achieving quota (top 10-20% of company) in past positions
  • Experience managing and closing complex sales-cycles- demonstrated ownership of all aspects of territory management
  • Experience in bringing innovative / market defining products to market
  • Must work well in a team selling environment
  • Ability to travel

Bonus Points

  • Experience in affiliate, partner, or performance marketing
  • Experience selling SaaS

Work and Team Environment

Due to current restrictions/advisories from the government all of our teams are working completely remotely. While we miss working together in the office we also aim to keep every one of our employees and our community healthy and are committed to re-opening our collaborative spaces in a safe manner as soon as (and not before!) it is responsible to do so. Impact is still growing during this time and as we do we are adapting to the new challenges set before us by listening to our customers and our co-workers first at all times.

Once we return to office and client meetings, working on the Impact sales team offers the following:

  • Flexible remote working policy - this is a full-time office based position; however, the sales team works together from the Central London office (near the Tottenham Ct Rd tube) on Wednesdays and Thursdays. The other three days can be remote, on site with clients, or in the office - wherever you work best!
  • Responsible PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Weekly team lunches and global company updates and other opportunities for collaboration and connection outside of stated job descriptions
  • Pension scheme, health and dental insurance among other regular health and wellness (physical, mental, and financial) initiatives
  • Regular community involvement opportunities - we believe that we can always find new ways to #createimpact around us - check out some of our recent activities that have won us recognition in the industry
    • Setting up an ongoing scheme to donate food from our weekly lunches to a local soup kitchen. Our teams give up their own time to donate the food.
    • Organising an ITea Party to teach elderly local residents about online security and troubleshoot their computing challenges
    • Regularly donating blood, as a group, to our local blood bank, and encouraging Impact staff to give blood for the first time
    • Planting trees and plants in our office
    • The Impact Piggy Bank raises funds for the chosen charities. The idea is very simple with the Impact team putting unwanted change into the piggy bank and at the end of the year, we will break it open and whatever funds have been collected will be donated to a charity chosen by everyone collectively.

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

Manager, Customer Success - Influencer
Remote (US)
Read more

Our Company:

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, impact.com has grown to over 700 employees and eleven offices across the United States, Europe, Africa, and Asia.

Why this role is exciting:

The Manager of Customer Success is a customer-facing role responsible for the net revenue expansion of the Activate Influencer business. This role’s primary measures of success are increased MRR, account retention, and increased customer satisfaction. This role directly manages the Activate Customer Success Managers and is responsible for recruitment, hiring, training, and mentoring Customer Success Managers to be product and relationship experts. This role sets the standard for the day-to-day Customer Success team’s activities and personally oversees critical client-oriented projects. The position is responsible for the delivery of world-class service to our clients, to anticipate ways to delight our customers as well as identify and eliminate churn risk.

What you will be doing: 

  • Owns the Activate Influencer Product book of business.
  • Acts as the direct line manager for the Activate CSM’s
  • Drives superior customer satisfaction efforts, including adoption, measurement, and refinement of the customer engagement process.
  • Continually improves upon existing processes to allow for scaling and success of the team.
  • Delivers success metrics to senior/executive management
  • Drives education and training efforts on Activate for the larger CS organization. Serves as SME for Influencer and Activate for the team.

Does this sound like you?

  • Performance marketing experience, preferably with Influencer workflow, programs
  • Master in Building Relationships and Contract Negotiation
  • Strong Written and Verbal Communication skills
  • Experience building teams and processes from scratch
  • 5-7 years Strategic Account Management, Customer Success or similar
  • 2-4 years of people management experience

Benefits/Perks:

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Parental Leave
  • Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled. 
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

_________

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Manager, Sales Development UKI
London
Read more

Our Company

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

impact.com is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The impact.com Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 800 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Why this role is exciting

As Manager, Sales Development UKI you will focus on managing functions essential to our go-to-market strategy to drive sales enablement and productivity. This includes planning, forecasting, reporting and analytics, sales process optimisation, and marketing and sales tech stack management.

Your day to day will focus on the following:

  • Leadership: Train, and develop a team of BDRs. Motivate individuals and team to exceed objectives through coaching, regular broadcast of results, and creative incentives. 
  • Continuous improvement: Contribute thought leadership and best practice, both internally and externally, around business transformation. Identify and make recommendations for improvement and innovation in the areas of the process, efficiency, and productivity. Continually assess telephone-orientated lead generation campaign and marketing program effectiveness to determine successful growth, investment areas, message optimisation, and decreased focus.
  • Sales Effectiveness: Align sales leadership to develop, implement, and evolve processes, sales strategies, training, and tools with a focus on scalability and automation. Oversee key elements of sales automation to optimise SFDC choosing new vendors and managing implementations.

Responsibilities:

  • To develop and retain world-class front-line sales development reps that live and drive our values each day
  • Achieve monthly opportunity acquisition targets that support our booking goals
  • Inspire and motivate your team on a daily basis
  • Drive initiatives that celebrate, reward, and recognise top-performers and build high employee engagement
  • Ensure Sales Development reps are advancing in sales/product skills that support both their long term career goals as well as their productivity and effectiveness in their day to day function
  • Build effective communication processes to ensure your people are informed on all aspects of our business performance and priorities
  • Build and maintain effective partnerships with Marketing, Rev Ops and Events teams
  • Demand Operational Excellence through the adherence of Sales disciplines (e.g. tasks in the anatomy of the quarter, Sales Force.com hygiene, accurate forecasting)
  • Oversees implementation and administration of the organisation's business development program
  • Assesses potential new markets, evaluates business opportunities, and develops strategies for targeting potential customers
  • Establishes and enforces standards governing lead generation, prospect contact and follow-up, and opportunity qualification
  • Coaches a team of business development representatives in assessing customer needs and positioning the organisation's products or services as potential solutions
  • Tracks business development activities and reports on results to management

Does this sound like you?

  • 3-5 years Manager level or higher building SaaS sales teams
  • Proven record of results
  • History of scaling successful sales organizations
  • General knowledge of e-commerce marketing, sales, recruiting, scaling, etc
  • Good communication skills in both written and verbal

Benefits/Perks:

  • Flexible remote working policy - The sales team works together from the Central London office (near the Tottenham Ct Rd tube) on Wednesdays and Thursdays. The other three days can be remote, on site with clients, or in the office - wherever you work best!
  • Responsible PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Weekly team lunches and global company updates and other opportunities for collaboration and connection outside of stated job descriptions
  • Pension scheme, health and dental insurance among other regular health and wellness (physical, mental, and financial) initiatives
  • Regular community involvement opportunities - we believe that we can always find new ways to #createimpact around us - check out some of our recent activities that have won us recognition in the industry
    • Setting up an ongoing scheme to donate food from our weekly lunches to a local soup kitchen. Our teams give up their own time to donate the food.
    • Organising an ITea Party to teach elderly local residents about online security and troubleshoot their computing challenges
    • Regularly donating blood, as a group, to our local blood bank, and encouraging Impact staff to give blood for the first time
    • Planting trees and plants in our office
    • The Impact Piggy Bank raises funds for the chosen charities. The idea is very simple with the Impact team putting unwanted change into the piggy bank and at the end of the year, we will break it open and whatever funds have been collected will be donated to a charity chosen by everyone collectively.

 

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

Market Development Representative UKI
London
Read more

Our Company:

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you.

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and ten offices across the United States, Europe, Africa, and Asia.

Why this role is exciting:

As Marketing Development Representative, you will be the first line of contact at Impact responsible for generating new business through inbound opportunities by helping prospects understand the value of Impact. Using a multitude of sales methods and tools, you will discover, plan and prospect new accounts that will drive long-term success for our customers and our business.

Responsibilities:

  • Outreach to inbound contact forms/inquires, web chats, emails to assess qualification of prospects
  • Focus is to understand product, industry and prospecting basics - including how to blueprint, cold call, social sell
  • Master company procedures and internal workflows - including how to use sales automation tools
  • Shadows senior BDR to understand: how tos with messaging, strategy and AE/BDR relationship
  • Educate and qualify prospects about our transformative technology and the solution Impact provides for their marketing challenges
  • Provide valuable market and product feedback to continue to drive Impact’s business development strategy
  • Work closely with Account Executives to build a pipeline for Impact’s products
  • Track and manage prospects through com
  • Healthy sales pipeline is maintained
  • Consistently meet response time SLAs to inbound inquiries
  • Hitting daily activity expectations
  • Embodying Impact’s sales values
  • Solid understanding of our product, industry, and the basics of prospecting
  • Completion of intro level coursework as outlined in Skilljar

Does this sound like you?

  • 0-3 years of experience in Lead Generation, Sales and/or Marketing
  • Bachelor’s degree preferred
  • Experience succeeding in a goal-driven environment
  • Team-oriented, coachable, self-starter
  • Able to understand and work with different digital tools and platforms
  • Excellent verbal & written communication skills
  • Possess a competitive nature, be intellectually curious, and showcase vast interest in technology & digital marketing.
  • Shadows Senior BDR to understand how tos and best practices
  • Customer service
  • Oral and written communication
  • Persuasive communication
  • Detail oriented

Benefits/Perks:

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Maternity/Paternity leave
  • Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled
  • Stock Options - 4-year vesting schedule pending Board approval
  • An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

impact.com is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

 

LI-RL1

Mid-Market Account Executive
New York
Read more

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organization that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community 

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you.

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and ten offices across the United States, Europe, Africa, and Asia.

Why this role is exciting:

We are growing our sales organization to accommodate the increasing demand for our solution. We are looking for an experienced and dynamic sales person to own one of our top territories in North America. You will have the opportunity to grow rapidly and gain exposure to new marketing technologies as we progress! As a Mid-Market Account Executive, you will be responsible for driving the sales process with prospective customers. Strong consultative and analytical skills are important for successful navigation from solution demo, the definition of the scope and final contract. Be the face and name of Impact to some of the most well-known brands worldwide.

Responsibilities:

  • Sell the product to the appropriate accounts and manage towards hitting a preset revenue target.
  • Generate pipeline by proactively sourcing opportunities within the designated territory.
  • Prepare & deliver world-class demos and value-based presentations.
  • Answer prospects’ questions about product value, uses, integrations, and implementation.
  • Pro-actively drive the process with a prospective client from initial prospecting to a signed contract and internal handoff.
  • Drive active engagement by all internal and external stakeholders necessary to close a deal.
  • Update SFDC daily with all relevant details needed to reflect business reality.

Does this sound like you:

  • Bachelors Degree.
  •  3+ years of closing experience, within SaaS.
  • Must be a true hunter!
  • Independent person with the desire to excel in a competitive and highly rewarding industry.
  • Strong communication, effective problem-solving, networking and presentation skills.
  • Proven track record of building territories and addressing client needs.
  • Experience handling objections at multiple levels of enterprise organizations.

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • 401k matching
  • Stock Options
  • Flexible work hours
  • Maternity/Paternity Leave
  • An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
  • An established company with a cool, high velocity work ethos, where each person can make a difference!

Work and Team Environment:

Due to current restrictions/advisories from the government all of our teams are working completely remotely. While we miss working together in the office, we also aim to keep every one of our employees and our community healthy and are committed to re-opening our collaborative spaces in a safe manner as soon as (and not before!) it is responsible to do so. Impact is still growing during this time and as we do we are adapting to the new challenges set before us by listening to our customers and our co-workers first at all times.

________________________________________________________________

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 

 #LI-VH1

Mid-Market Account Executive
San Francisco, Santa Barbara
Read more

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organization that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community 

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you.

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and ten offices across the United States, Europe, Africa, and Asia.

Why this role is exciting:

We are growing our sales organization to accommodate the increasing demand for our solution. We are looking for an experienced and dynamic sales person to own one of our top territories in North America. You will have the opportunity to grow rapidly and gain exposure to new marketing technologies as we progress! As a Mid-Market Account Executive, you will be responsible for driving the sales process with prospective customers. Strong consultative and analytical skills are important for successful navigation from solution demo, the definition of the scope and final contract. Be the face and name of Impact to some of the most well-known brands worldwide.

Responsibilities:

  • Sell the product to the appropriate accounts and manage towards hitting a preset revenue target.
  • Generate pipeline by proactively sourcing opportunities within the designated territory.
  • Prepare & deliver world-class demos and value-based presentations.
  • Answer prospects’ questions about product value, uses, integrations, and implementation.
  • Pro-actively drive the process with a prospective client from initial prospecting to a signed contract and internal handoff.
  • Drive active engagement by all internal and external stakeholders necessary to close a deal.
  • Update SFDC daily with all relevant details needed to reflect business reality.

Does this sound like you:

  • Bachelors Degree.
  •  3+ years of closing experience, within SaaS.
  • Must be a true hunter!
  • Independent person with the desire to excel in a competitive and highly rewarding industry.
  • Strong communication, effective problem-solving, networking and presentation skills.
  • Proven track record of building territories and addressing client needs.
  • Experience handling objections at multiple levels of enterprise organizations.

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • 401k matching
  • Stock Options
  • Flexible work hours
  • Maternity/Paternity Leave
  • An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
  • An established company with a cool, high velocity work ethos, where each person can make a difference!

Work and Team Environment:

Due to current restrictions/advisories from the government all of our teams are working completely remotely. While we miss working together in the office, we also aim to keep every one of our employees and our community healthy and are committed to re-opening our collaborative spaces in a safe manner as soon as (and not before!) it is responsible to do so. Impact is still growing during this time and as we do we are adapting to the new challenges set before us by listening to our customers and our co-workers first at all times.

________________________________________________________________

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 

 #LI-VH1

Mid-Market Account Executive, Publishers
Remote (US)
Read more

Our Company:

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, impact.com has grown to over 800 employees and eleven offices across the United States, Europe, Africa, and Asia.

Why this role is exciting:

The Mid-Market Account Executive (Publishers) is responsible for engaging, sourcing and creating new business partnerships from a targeted list of highly valuable publisher accounts. They are responsible for meeting and exceeding their annual targets and goals, collaborating and project managing alongside Solutions Architects, Partner Development, and Partner Success to ensure a frictionless and professional commercial experience for our prospective clients. They are accountable for being well versed in the value drivers of the entire Impact Product Suite, specifically with Trackonomics.

Responsibilities:

  • Responsible for building and growing your own book of business, selling to our mid-market accounts
  • Achieving or exceeding individual quota bringing in new clients to Impact and Trackonomics
  • Prior experience driving sales and business development activities
  • Focus on executing transactions in an assigned territory and prospect for new opportunities
  • Manage complete and complex sales-cycles presenting to C-level executives the value of our product
  • Define, execute, and own an engagement plan for key prospects
  • Territory/Vertical identification and research, to formalize a go to market strategy and create qualified target accounts
  • Prepare & deliver world-class demos and value-based presentations.
  • Answer prospects’ questions about product value, uses, integrations, and implementation.
  • Proactively drive the process with a prospective client from initial prospecting to a signed contract and internal handoff.
  • Drive active engagement by all internal and external stakeholders necessary to close a deal.
  • Update forecast sales activity and revenue achievement daily in Salesforce

Does this sound like you:

  • Sales & Presentation Skills
  • Negotiation Skills
  • Project Management
  • Technical Product Knowledge
  • Time-management/Organization
  • Persistence
  • Creative Problem Solving
  • Proven track record of meeting/exceeding revenue and activity targets
  • Knowledge of salesforce or related sales-based CRM for analysis
  • Excellent verbal and written skills (emails, presentations, in-person skills)
  • Project Management experience, especially managing RFP/RFI responses
  • The ability to work independently and collaboratively as part of a team
  • Expert knowledge of Impact’s Partnership Cloud and Trackonomics and strong understanding of the affiliate/partnership ecosystem
  • 3+ years of closing experience, within SaaS.
  • Must be a true hunter!

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Parental Leave
  • Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled. 
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

________________________________________________________________

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Mid-Market Sales Manager
London
Read more

Our Company

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

impact.com is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 800 employees and over ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact

As Mid-Market Sales Manager you are responsible for growing our client base with a focus on Fortune 500 clients. You are committed to the success of the enterprise customer that could benefit from impact.com Partnership Cloud and deliver the right solution for the client every time. You have a proven track record of consultative sales; the ability to negotiate complex six and seven figure contracts; a strong understanding of the digital landscape and a willingness to embrace disruptive, fast paced technology companies.

If you are excited about using your creativity, strategic, project management, account management and consultative selling skills to generate new business then this role will allow you to thrive and succeed.

If this is you, we offer competitive compensation with uncapped commissions, generous benefits, a flexible remote working policy (see more details and COVID specific comments on this below), and a supportive and committed team around you!

What You’ll Do

  • Responsible for building and growing  your own book of business, selling to our top accounts and working with Fortune 500 calibre clients
  • Achieving or exceeding individual quota bringing in new clients to Impact
  • Prior experience driving sales and business development activities
  • Focus on executing transactions in an assigned territory and prospect for new opportunities
  • Manage complete and complex sales-cycles presenting to C-level executives the value of our product
  • Define, execute, and own an engagement plan for key prospects
  • Develop and manage strong relationships within our Enterprise market segment, looking for opportunities to add value for the customer and develop additional revenue
  • Territory/Vertical identification and research, to formalise a go to market strategy and create qualified target accounts
  • Forecast sales activity and revenue achievement, while creating satisfied and referenceable customers

What You Have

  • Marketing technology sales and account management experience
  • Ability to reach and develop relationships with C-level executives in key verticals
  • Understanding of digital ecosystem landscape and relationships
  • Track record of success in carrying a quota, closing Fortune 500 deals
  • Successful history of net direct new business sales, with the ability to prove consistent delivery against targets
  • Track record of over-achieving quota (top 10-20% of company) in past positions
  • Experience managing and closing complex sales-cycles- demonstrated ownership of all aspects of territory management
  • Experience in bringing innovative / market defining products to market
  • Must work well in a team selling environment
  • Ability to travel

Bonus Points

  • Experience in affiliate, partner, or performance marketing
  • Experience selling SaaS

Work and Team Environment

Due to current restrictions/advisories from the government all of our teams are working completely remotely. While we miss working together in the office we also aim to keep every one of our employees and our community healthy and are committed to re-opening our collaborative spaces in a safe manner as soon as (and not before!) it is responsible to do so. Impact is still growing during this time and as we do we are adapting to the new challenges set before us by listening to our customers and our co-workers first at all times.

Once we return to office and client meetings, working on the Impact sales team offers the following:

  • Flexible remote working policy - this is a full-time office based position; however, the sales team works together from the Central London office (near the Tottenham Ct Rd tube) on Wednesdays and Thursdays. The other three days can be remote, on site with clients, or in the office - wherever you work best!
  • Responsible PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Weekly team lunches and global company updates and other opportunities for collaboration and connection outside of stated job descriptions
  • Pension scheme, health and dental insurance among other regular health and wellness (physical, mental, and financial) initiatives

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

Partner Development Executive
Sydney
Read more

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organization that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

As a Partner Development Executive, you will be fundamental to the growth of our customers and partners. You will drive a world-class partner experience that builds trust, retention and loyalty. Your role is pivotal to ensure adoption and engagement of our product with our partners, enable partnerships between partners and brands, accelerating their growth and helping them grow!

You will need to identify, nurture and manage a portfolio of partner accounts that have been identified as high growth potential. You will work closely with the customer success team to provide core recommendations of growth for enterprise brands and be a key contributor to supply side customer growth

This role reports to Partnership Development Manager ANZ

 

What You'll Do:

  • Research partner categories and maintain a target list of partners for growth
  • Proactive outreach and prospecting of partners that are the right fit for Impacts growing customer base
  • Identify partners that can benefit from Impact suite of supply side products (trackonomics / Elite licence)
  • Create activation campaigns to for newly recruited partners to ensure partner productivity
  • Establish reactivation campaigns for dormant partners
  • Monitor mid to long tail partners and identify opportunities for growth
  • Partner Support and ticketing where required
  • Conduct partner training and platform demos
  • Maintain partner performance tracking, ensuring new partner impact is accurately measured and reported on
  • Establish and maintain a key network of partners within Impacts referral program
  • Collaborate with other APAC regional PD teams
  • Create partner newsletters and spotlights
  • Organise partner lunch and learns for key team members within Impact

What You Have:

  • 1 - 3 years experience working within an affiliate or technology business
  • Exceptional relationship builder
  • Driven by growth and making a meaningful impact
  • Creative in problem solving and able to look past the clutter to see the bigger opportunity
  • Highly organised and someone who takes joy in the process
  • Ability to take on feedback and implement
  • Adaptable and comfortable with change
  • Hustler with great time management, comfortable working in a fast paced business

Benefits/Perks:

  • Unlimited PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognizing that it is important to be happy and fulfilled in both
  • Training & Development - learning the advanced partnership automation products
  • Flexible work hours
  • Private Health Insurance
  • Internet Allowance
  • Employee Assistance Programme
  • Casual work environment

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

 

#LI-RL

Partner Development Executive - Greater China
Shanghai
Read more

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organization that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

As a Partner Development Executive, you will be responsible for business growth through building relationships, data and solution driven thinking. You will drive a world-class partner experience that builds trust, retention and loyalty. Your role is pivotal to ensure adoption and engagement of our product with our partners, enable partnerships between partners and brands, accelerating their growth and helping them win!

You will need to manage a portfolio of partner accounts, including those who are identified as key partners in the Greater China region, and global partners who can bring growth of revenue to brands in the Greater China region. You will be responsible for managing day-to-day interactions with the portfolio of partner accounts at Impact.

You will also need to acquire new Elite Referral Partners (i.e. strategic publishers and brands monetizing through partnerships) when you can, through selling SaaS and Services to Elite Referral Partners’ direct advertiser partnerships.

Key performance indicators for the Partner Development Executive are: increased earning of managed partners, increased brand revenue that is realized through partnership enablement, partner referred brands pipeline in Salesforce, strategic new partner engagements, engagements with elite partners who want technology and services from Impact, and an efficient support to Sales and CSM teams during client prospecting and onboarding. This role is also responsible, in certain cases, for duties from the Channel Partnership team.

This role reports to the Partner Manager of Greater China.

What You'll Do:

  • Managing key partners, build good relationship with the partners, keep regular engagement with them and make sure their earnings grow steadily.
  • Enabling the partnerships between brands and partners through smart and scalable methods. Keep your results monitored and reported
  • Sourcing new brand leads from creating world-class partner experience
  • Recruiting new strategic partners to Impact that can form B2B relationships
  • Selling Elite License to partners when you can
  • Constantly learning the Impact products, and train partners with the newest feature
  • Providing partner insights to sales, CSM, Marketing and Revenue enablement Teams
  • Always thinking of efficient and scalable ways for business Growth

What You Have:

  • Previous working experience in global market of 1-3 years
  • Previous experience supporting cloud based SaaS products (1-2 years)
  • Moderate experience in Digital Marketing (1-2 years)
  • Strong communicator: communicate effectively with partners and internal team members
  • Influential: be persuasive and command respect, by being a leader and expert in your knowledge of our company and products
  • Data-driven: accurately measure the effectiveness of programs and efforts, use findings to improve processes
  • Prioritization: prioritize effectively based on activities that will receive higher return for all audiences
  • Visionary: be able to diagnose potential issues before they arise
  • Agile: be able to adapt quickly to changes and adopt new strategies
  • Self-Motivated, Attention to Detail, Passion for Learning, Team player
  • A strong understanding of the Impact offering
  • Incredible interpersonal, communication, and presentation skills across a variety of audiences
  • Ability to read, write and speak with internal and external stakeholders in a highly professional manner
  • Passionate about improving our partners experience and success with our products
  • Extensive knowledge and experience with Google Suite (Docs, Sheets, Slides )
  • Knowledge of the partnership ecosystem- from influencer to affiliate to strategic
  • Moderate to Advanced experience using Salesforce or similar Sales CRM and ticketing tools like Jira, Freshdesk or similar
  • Keen attention to detail, organization, and ability to drive projects to completion
  • Experience in working independently as well as part of a team in an energetic environment

 

Benefits/Perks:

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
  • An established company with a cool, high velocity work ethos, where each person can make a difference!

 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 

#LI-RL1

Partner Development Manager (German Speaker)
Berlin
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Our Company:

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you.

Impact is the global leader in Partnership Automation. We work with enterprise brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to power partnerships with innovative publishers such as Buzzfeed and Forbes to help them manage the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and ten offices across the United States, Europe, Africa, and Asia.

Why this role is exciting:

As a Partner Development Manager, you will be responsible for business growth through strong problem solving and solution driven thinking. You will drive a world-class partner experience that builds trust, retention and loyalty. Your role is pivotal to ensure adoption and engagement of our product with our partners, accelerating their growth and helping them win! We work hard, laugh a lot and collaborate.

Does this sound like you?

  • Empathetic: understand every aspect of the day-to-day life of the audience we are supporting
  • Strong communicator: communicate effectively with all audiences and stakeholders
  • Influential: be persuasive and command respect, by being a leader and expert in your knowledge of our company and products
  • Data-driven: accurately measure the effectiveness of programs and efforts, use findings to improve processes
  • Prioritization: prioritize effectively based on activities that will receive higher return for all audiences
  • Visionary: be able to diagnose potential issues before they arise
  • Creative: create and deliver engaging content that truly sticks
  • Agile: be able to adapt quickly to changes and adopt new strategies
  • Self-Motivated, Attention to Detail, Passion for Learning, Team player
  • A strong understanding of the Impact offering
  • Incredible interpersonal, communication, and presentation skills across a variety of audiences
  • Ability to read, write and speak with internal and external stakeholders in a highly professional manner
  • Passionate about improving our partners experience and success with our products
  • Extensive knowledge and experience with Google Suite (Docs, Sheets, Slides ..)
  • Previous experience supporting cloud based SaaS products (1-2 years)
  • Moderate experience in Digital Marketing (1-2 years)
  • Moderate to Advanced experience using Salesforce or similar Sales CRM
  • Keen attention to detail, organization, and ability to drive projects to completion

Responsibilities:

  • Providing world-class growth enablement and the ultimate partner experience that builds trust, retention, and
  • Building strong relationships with all relevant stakeholders as their trusted product expert and advisor, externally and
  • Responsible for regular client business reviews, platform enablement, feature adoption, and
  • identifying business development opportunities within our
  • Working with emerging partner types to convey nuanced value proposition to Impact client base and accelerate time to
  • Identifying sales and expansion opportunities amongst partner base for our Elite Licenses
  • Working proactively to solve partner queries and ensuring their success, by coordinating with Support, Integrations, and Technical Services
  • Continuously learn about our product offering and ability to tackle partner issues or direct requests to relevant teams to deliver a solution.

 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 

#LI-RL1

Partner Development Manager (Italian Speaker)
Milan
Read more

Our Company:

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you.

Impact is the global leader in Partnership Automation. We work with enterprise brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to power partnerships with innovative publishers such as Buzzfeed and Forbes to help them manage the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and ten offices across the United States, Europe, Africa, and Asia.

Why this role is exciting:

As a Partner Development Manager, you will be responsible for business growth through strong problem solving and solution driven thinking. You will drive a world-class partner experience that builds trust, retention and loyalty. Your role is pivotal to ensure adoption and engagement of our product with our partners, accelerating their growth and helping them win! We work hard, laugh a lot and collaborate.

Does this sound like you?

  • Empathetic: understand every aspect of the day-to-day life of the audience we are supporting
  • Strong communicator: communicate effectively with all audiences and stakeholders
  • Influential: be persuasive and command respect, by being a leader and expert in your knowledge of our company and products
  • Data-driven: accurately measure the effectiveness of programs and efforts, use findings to improve processes
  • Prioritization: prioritize effectively based on activities that will receive higher return for all audiences
  • Visionary: be able to diagnose potential issues before they arise
  • Creative: create and deliver engaging content that truly sticks
  • Agile: be able to adapt quickly to changes and adopt new strategies
  • Self-Motivated, Attention to Detail, Passion for Learning, Team player
  • A strong understanding of the Impact offering
  • Incredible interpersonal, communication, and presentation skills across a variety of audiences
  • Ability to read, write and speak with internal and external stakeholders in a highly professional manner
  • Passionate about improving our partners experience and success with our products
  • Extensive knowledge and experience with Google Suite (Docs, Sheets, Slides ..)
  • Previous experience supporting cloud based SaaS products (1-2 years)
  • Moderate experience in Digital Marketing (1-2 years)
  • Moderate to Advanced experience using Salesforce or similar Sales CRM
  • Keen attention to detail, organization, and ability to drive projects to completion

Responsibilities:

  • Providing world-class growth enablement and the ultimate partner experience that builds trust, retention, and
  • Building strong relationships with all relevant stakeholders as their trusted product expert and advisor, externally and
  • Responsible for regular client business reviews, platform enablement, feature adoption, and
  • identifying business development opportunities within our
  • Working with emerging partner types to convey nuanced value proposition to Impact client base and accelerate time to
  • Identifying sales and expansion opportunities amongst partner base for our Elite Licenses
  • Working proactively to solve partner queries and ensuring their success, by coordinating with Support, Integrations, and Technical Services
  • Continuously learn about our product offering and ability to tackle partner issues or direct requests to relevant teams to deliver a solution.

 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 

#LI-RL1

Publisher BDR
Cape Town
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Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

As Business Development Representative, you’ll be responsible for developing new business

opportunities for our organization. Using a multitude of sales methods and tools, you will discover, plan and prospect new accounts that will drive long-term success for our customers and our business.

Our Sales Values:

  1. Everything we do focuses on customer value
  2. We are the most knowledgeable and prepared sales team in the world
  3. We value and strive to create meaningful relationships both internally and externally
  4. We challenge the status quo
  5. We operate with integrity putting the team above everything else

What you'll do:

  • Develop, manage and engage with key influencers and decision makers in specific target accounts. (70%)
  • Develop and deliver relevant and personalised multi-touch messaging for prospects in an organised, professional and value-focused way
  • Work with the Sales team to map out key influencers and decision makers for each target account to deliver holistic account-based marketing and selling
  • Recognize trends in Impact's value offering to independently prospect Tier 2 and Tier 3 accounts using a meaningful strategy that creates valuable pipeline
  • Provide support and strategic insight to the Sales team when handing over qualified opportunities.
  • Respond to inbound opportunities in a timely manner and convert all relevant qualified opportunities into pipeline for Sales team. (10%)
  • Monitor inbound channels to identify leads for follow up in a timely
  • Ensure that an inbound prospect's first interaction with Impact is valuable and
  • Pre-qualify prospects before handing over to Sales team efficiently and professionally.
  • Salesforce accounts reflect business reality and record the most recent activity. (15%)
  • Log all external and relevant internal communication in Salesforce.
  • Discover, research, enrich and prospect new ideal customer profile accounts that aren't yet in Salesforce.
  • Use data available to guide strategy and personalization of prospecting
  • Attend industry events and present Impact as thought leaders in marketing. (5%)
  • Contact potential event attendees to pre-schedule event meetings.
  • Attend industry events to build knowledge and Network
  • Meet with prospects to have valuable conversations
  • Provide professional and friendly face for Impact

What You Have:

  • Ability to function independently and in team environment
  • Ability to meet deadlines
  • Attention to Detail
  • Communication - written and verbal
  • Coachable
  • Critical thinking
  • Emotional intelligence
  • Basic knowledge of affiliate/partnerships/digital marketing space
  • Listening
  • Maintaining Composure Under Pressure
  • Problem Solving
  • Time Management
  • Additional language skills (optional)
  • Business/technology/marketing degree OR other relevant vocational qualification
  • Advanced degree (optional)
  • SaaS sales experience (optional)

Benefits/Perks:

  • Unlimited PTO policy
    • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development
    • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund 
    • Group schemes with Discovery & Bonitas for medical aid
    • Group scheme with Momentum for provident fund
  • Stock Options
    • 4-year vesting schedule pending Board approval
  • Internet Allowance
  • Flexible work hours
  • Casual work environment

 

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-NK1

Revenue Operations Manager
New York
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Role Title: Revenue Operations Manager

The Company

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you. 

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and eleven offices across the United States, Europe, Africa, and Asia.  

POSITION OVERVIEW

Effectively administer (build and maintain) the operational processes meant to improve the efficiency of the sales organization, including the implementation, reporting and analysis of all revenue generating activities and the design and optimization of efficient processes within our opportunity to order.  

Job Duties: 

  • Develops and maintains sales support systems and processes (including workflow and documentation).
  • Design and optimize scalable processes
  • Administers sales automation tools. 
  • Report and present key analytics and insights to Company leadership
  • Maintains a repository of master sales documents, including standard contracts or current price sheets. 
  • Generate reports detailing pipelines, forecasts, territory assignments, tracking productivity and quota attainment.
  • Assist with opportunity to order resolution.
  • Drive localisation requirements specific to the sales process
  • With guidance from Sales and Executive leadership assist with Addressable Market planning
  • Build and maintain high quality reporting on KPIs and critical dashboards
  • Perform analysis of sales performance
  • Territory Planning for Sales Team and entry of new markets
  • Assist with Sales Compensation Design and Administration

Competencies: 

  • Analytical thinking skills. 
  • Strategic thinking skills. 
  • Oral and written communication skills.

Attributes/Expertise

  • Strong working grasp of sales operational processes and tooling, able to automate processes to improve efficiency and reduce errors.
  • Fully proficient in technical systems required for their role (Salesforce, enabling technologies)
  • Detail Oriented and Organized:
  • Develops ways of structuring, monitoring and validating data to ensure data integrity.
  • Self-starter
  • Performs work under general or limited supervision. Handles complex issues and problems, and refers more complex issues to higher-level staff as appropriate. May provide leadership, coaching, and/or mentoring to a subordinate group. 
  • Typically requires a bachelor's degree and 4 or more years of relevant Revenue Operations experience within SaaS, Fintech or similar industries. 

Key Outputs:

  • Pristine sales data for sales reporting and planning for both internal and external purposes
  • Enforcing consistency and clarity of sales process 
  • High quality analysis of sales function and performance
  • Clear processes and workflows to speed up efficiency of sales process whilst minimizing errors
  • Sales technology and sales process change management (change management of sales tooling and processes

Benefits/Perks:

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Weekly catered lunches, a healthy snack bar, and phenomenal coffee to keep you fueled
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans our happy hours, parties and other events to celebrate our many successes.
  • An established company with a cool, high velocity work ethos, where each person can make a difference.



We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Sales Development Lead, Trackonomics
London
Read more

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

Focuses on managing functions essential to our go-to-market strategy for our Trackonomics product line to drive sales enablement and productivity. This will include planning, forecasting, reporting and analytics, sales process optimization, and marketing and sales tech stack management. Day to day, responsibilities include:

- Leadership: Train, and develop an international team of BDRs. Motivate individuals and team to exceed objectives through coaching, regular broadcast of results, and creative incentives. 

- Continuous improvement: Contribute thought leadership and best practice, both internally and externally, around business transformation. Identify and make recommendations for improvement and innovation in the areas of process, efficiency, and productivity. Continually assess telephone-orientated lead generation campaign and marketing program effectiveness to determine successful growth, investment areas, message optimization and decreased focus.

- Sales Effectiveness: Align sales leadership to develop, implement and evolve processes, sales strategies, training and tools with a focus on scalability and automation. Oversee key elements of sales automation to optimize SFDC choosing new vendors and managing implementations.

What You'll Do:

  • To develop and retain world-class front-line sales development reps that live and drive our values each day
  • Achieve monthly opportunity acquisition targets that support our booking goals
  • Inspire and motivate your team on a daily basis
  • Drive initiatives that celebrate, reward, and recognize top-performers and build high employee engagement
  • Ensure Sales Development reps are advancing in sales/product skills that support both their long term career goals as well as their productivity and effectiveness in their day to day function
  • Build effective communication processes to ensure your people are informed on all aspects of our business performance and priorities
  • Build and maintain effective partnerships with Marketing, Rev Ops and Events teams
  • Demand Operational Excellence through the adherence of Sales disciplines (e.g. tasks in the anatomy of the quarter, Sales Force.com hygiene, accurate forecasting)
  • Oversees implementation and administration of the organization's business development program. Assesses potential new markets, evaluates business opportunities, and develops strategies for targeting potential customers. Establishes and enforces standards governing lead generation, prospect contact and follow-up, and opportunity qualification. Coaches a team of business development representatives in assessing customer needs and positioning the organization's products or services as potential solutions.
  • Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals. Provides guidance to subordinates within the latitude of established company policies. Recommends changes to policies and establishes procedures that affect immediate organization(s).
  • Works on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends. Follows processes and operational policies in selecting methods and techniques for obtaining solutions. Acts as advisor to subordinate(s) to meet schedules and/or resolve technical problems. Develops and administers schedules, performance requirements; may have budget responsibilities.
  • Frequently interacts with subordinate supervisors, customers, and/or functional peer group managers, normally involving matters between functional areas, other company divisions or units, or customers and the company. Often must lead a cooperative effort among members of a project team.

What You Have:

  • 3-5 years experience in SaaS Sales (Preferably 1 year minimum of team management)
  • General knowledge of e-commerce marketing, sales, recruiting, scaling, etc
  • Good communication skills in both written and verbal

Work and Team Environment:

 

  • Responsible PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Weekly team lunches and global company updates and other opportunities for collaboration and connection outside of stated job descriptions
  • Pension scheme, health and dental insurance among other regular health and wellness (physical, mental, and financial) initiatives
  • Regular community involvement opportunities - we believe that we can always find new ways to #createimpact around us - check out some of our recent activities that have won us recognition in the industry
    • Setting up an ongoing scheme to donate food from our weekly lunches to a local soup kitchen. Our teams give up their own time to donate the food.
    • Organising an ITea Party to teach elderly local residents about online security and troubleshoot their computing challenges
    • Regularly donating blood, as a group, to our local blood bank, and encouraging Impact staff to give blood for the first time
    • Planting trees and plants in our office
    • The Impact Piggy Bank raises funds for the chosen charities. The idea is very simple with the Impact team putting unwanted change into the piggy bank and at the end of the year, we will break it open and whatever funds have been collected will be donated to a charity chosen by everyone collectively.

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-RL1

Sales Incentive Compensation Manager
New York, Santa Barbara
Read more

Our Company:

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you.

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and ten offices across the United States, Europe, Africa, and Asia.

Why this role is exciting:

The Sales Incentive Compensation Manager is a key member of the Revenue Operations team responsible for ensuring that incentive compensation plans help drive activities which result in the achievement of company goals. The Incentive Compensation team combines attention to detail and close adherence to the payroll calendar in ensuring accurate and timely payouts to plan participants. Reporting to the VP of Revenue Operations, the manager proactively identifies risks and opportunities while developing recommendations based on in-depth analysis of results.

Responsibilities:

  • Own the global commission process including sales review, approvals, statement creation and payroll submittal
  • Serve as key member of the cross-functional Compensation Committee in the annual creation of the incentive compensation plans and quota assignment
  • Build and maintain incentive compensation plan documents for distribution
  • Own the SPIFF creation, measurement and payout process
  • Design processes and tools to help efficiently scale the business and ensure the timely payment of commissions
  • Function as subject matter expert on all incentive comp plans
  • Partner with Sales Operations to clarify and correct questionable results as well as resolve commission related inquiries and exception handling
  • Develop a reporting cadence and analyses to measure the effectiveness of compensation plan components as well as executive level presentations to update leadership on results, trends and key findings
  • Identify plan risks and opportunities based on analysis of results
  • Partner with Sales, Sales Operations and Finance to help forecast commission expense and accruals as well as respond to audit requests
  • Develop specifications for commission tools as well as implement and QA new tools and changes to existing tools
  • Actively mentor and coach an analyst on comp plan administration and analytics to ensure backup coverage and career growth
  • Own the global commission process including sales review, approvals, statement creation and payroll submittal
  • Serve as key member of the cross-functional Compensation Committee in the annual creation of the incentive compensation plans and quota assignment
  • Build and maintain incentive compensation plan documents for distribution
  • Own the SPIFF creation, measurement and payout process
  • Design processes and tools to help efficiently scale the business and ensure the timely payment of commissions
  • Function as subject matter expert on all incentive comp plans
  • Partner with Sales Operations to clarify and correct questionable results as well as resolve commission related inquiries and exception handling
  • Develop a reporting cadence and analyses to measure the effectiveness of compensation plan components as well as executive level presentations to update leadership on results, trends and key findings
  • Identify plan risks and opportunities based on analysis of results
  • Partner with Sales, Sales Operations and Finance to help forecast commission expense and accruals as well as respond to audit requests
  • Develop specifications for commission tools as well as implement and QA new tools and changes to existing tools
  • Actively mentor and coach an analyst on comp plan administration and analytics to ensure backup coverage and career growth

Does this sound like you?

  • Bachelor’s degree in a quantitative discipline
  • 5+ years of related compensation experience
  • 2+ years of management experience
  • Experience with a high growth company, preferably SaaS
  • Prior experience with a commission automation platform, preferably Performio
  • Prior experience with a CRM platform, preferably Salesforce
  • High attention to detail
  • Strong analytical skills
  • Strong written and oral communication skills
  • Comfortable communicating with all levels of the organization
  • Strong customer service orientation
  • Collaborative relationship builder
  • Creative and flexible problem solver

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • 401k matching
  • Stock Options
  • Flexible work hours
  • Maternity/Paternity Leave
  • An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
  • An established company with a cool, high velocity work ethos, where each person can make a difference!

 

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-RL1

Senior Revenue Operations Analyst
New York
Read more

The Company

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you. 

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and eleven offices across the United States, Europe, Africa, and Asia. 

Position Overview

The Sr. Revenue Operations Analyst position is an exciting opportunity to work with a growing GTM organization globally. The position will have exposure to senior management and be a critical contributor to our growth strategy.

Job Responsibilities

  • Develops and maintains sales support systems and processes (including workflow and documentation).
  • Maintains a repository of master sales documents, including standard contracts or current price sheets.
  • Generate reports detailing pipelines, forecasts, territory assignments, tracking productivity and quota attainment.
  • Assist with the opportunity to order resolution.
  • Provide direct business partnering support to sales and finance organisations for sales reporting and processes.
  • Provide regular support for other teams, including executives, for relevant training, planning preparation,  and workflow design.
  • With guidance from Sales and Executive leadership direct Total Addressable Market and Territory planning.
  • Build and maintain high quality reporting on KPIs and critical dashboards
  • Perform analysis of sales performance as directed by senior management

Skills/Experience

  • Analytical thinking skills.
  • Strategic thinking skills.
  • Oral and written communication skills.
  • Strong working grasp of sales operational processes and tooling, able to automate processes to improve efficiency and reduce errors.
  • Fully proficient in technical systems required for their role (Salesforce, enabling technologies).
  • Detail Oriented and Organized: Develops ways of structuring, monitoring and validating data to ensure data integrity.
  • 2 or more years of relevant experience required.

Traits

  • Strong critical thinking and analytical skills
  • Excellent business acumen with the ability to to see the implications of decisions
  • Strong written and oral communication skills with the ability to explain concepts succinctly and with confidence as a subject matter expert in a manner understandable to non-SMEs
  • Sense of urgency balanced with a high attention to detail and the ability to differentiate when each is appropriate
  • Team player and collaborative relationship builder
  • Creative and flexible problem solver

Benefits/Perks:

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Weekly catered lunches, a healthy snack bar, and phenomenal coffee to keep you fueled
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans our happy hours, parties and other events to celebrate our many successes.
  • An established company with a cool, high velocity work ethos, where each person can make a difference

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

SMB Account Executive, Publishers
Remote (US)
Read more

Our Company:

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting-edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity are rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, impact.com has grown to over 800 employees and eleven offices across the United States, Europe, Africa, and Asia.

Why this role is exciting:

The SMB Account Executive (Publishers) is responsible for engaging, sourcing, and creating new business partnerships from a targeted list of highly valuable publisher accounts. They are responsible for meeting and exceeding their annual targets and goals, collaborating and project managing alongside Solutions Architects, Partner Development, and Partner Success to ensure a frictionless and professional commercial experience for our prospective clients. They are accountable for being well versed in the value drivers of the entire Impact Product Suite, specifically with Trackonomics.

Responsibilities:

  • Responsible for building and growing your own book of business, selling to our mid-market accounts
  • Achieving or exceeding individual quota bringing in new clients to Impact and Trackonomics
  • Prior experience driving sales and business development activities
  • Focus on executing transactions in an assigned territory and prospect for new opportunities
  • Manage complete and complex sales-cycles presenting to C-level executives the value of our product
  • Define, execute, and own an engagement plan for key prospects
  • Territory/Vertical identification and research, to formalize a go to market strategy and create qualified target accounts
  • Prepare & deliver world-class demos and value-based presentations.
  • Answer prospects’ questions about product value, uses, integrations, and implementation.
  • Proactively drive the process with a prospective client from initial prospecting to a signed contract and internal handoff.
  • Drive active engagement by all internal and external stakeholders necessary to close a deal.
  • Update forecast sales activity and revenue achievement daily in Salesforce

Does this sound like you:

  • Sales & Presentation Skills
  • Negotiation Skills
  • Project Management
  • Technical Product Knowledge
  • Time-management/Organization
  • Persistence
  • Creative Problem Solving
  • Proven track record of meeting/exceeding revenue and activity targets
  • Knowledge of salesforce or related sales-based CRM for analysis
  • Excellent verbal and written skills (emails, presentations, in-person skills)
  • Project Management experience, especially managing RFP/RFI responses
  • The ability to work independently and collaboratively as part of a team
  • Expert knowledge of Impact’s Partnership Cloud and Trackonomics and strong understanding of the affiliate/partnership ecosystem
  • 2+ years of closing experience, within SaaS.
  • Must be a true hunter!

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Parental Leave
  • Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled. 
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

________________________________________________________________

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Strategic Sales Manager, Trackonomics
London
Read more

Our Company

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact

The Strategic Sales Manager is responsible for engaging, sourcing and creating new business partnerships from a targeted list of highly valuable publisher accounts. They are responsible for meeting and exceeding their annual targets and goals, collaborating and project managing alongside Solutions Architects, Partner Development, and Partner Success to ensure a frictionless and professional commercial experience for our prospective clients. They are accountable for being well versed in the value drivers of the entire Impact Product Suite, specifically with Trackonomics.

What You’ll Do

  • Responsible for building and growing your own book of business, selling to our top accounts
  • Achieving or exceeding individual quota bringing in new clients to Impact and Trackonomics
  • Prior experience driving sales and business development activities
  • Focus on executing transactions in an assigned territory and prospect for new opportunities
  • Manage complete and complex sales-cycles presenting to C-level executives the value of our product
  • Define, execute, and own an engagement plan for key prospects
  • Territory/Vertical identification and research, to formalize a go to market strategy and create qualified target accounts
  • Prepare & deliver world-class demos and value-based
  • Answer prospects’ questions about product value, uses, integrations, and
  • Pro-actively drive the process with a prospective client from initial prospecting to a signed contract and internal
  • Drive active engagement by all internal and external stakeholders necessary to close a

 

What You Have

  • Sales Skills
  • Presentation Skills
  • Negotiation Skills
  • Project Management
  • Technical Product Knowledge
  • Time-management/Organization
  • Persistence
  • Creative Problem Solving
  • Previous experience selling SaaS software (5-8+ years)
  • Proven track record of meeting/exceeding revenue and activity targets
  • Knowledge of salesforce or related sales-based CRM for analysis
  • Excellent verbal and written skills (emails, presentations, in-person skills)
  • Project Management experience, especially managing RFP/RFI responses
  • The ability to work independently and collaboratively as part of a team

Bonus Points

  • Experience in affiliate, partner, or performance marketing
  • Experience selling SaaS

Work and Team Environment

Due to current restrictions/advisories from the government all of our teams are working completely remotely. While we miss working together in the office we also aim to keep every one of our employees and our community healthy and are committed to re-opening our collaborative spaces in a safe manner as soon as (and not before!) it is responsible to do so. Impact is still growing during this time and as we do we are adapting to the new challenges set before us by listening to our customers and our co-workers first at all times.

Once we return to office and client meetings, working on the Impact sales team offers the following:

  • Flexible remote working policy - this is a full-time office based position; however, the sales team works together from the Central London office (near the Tottenham Ct Rd tube) on Wednesdays and Thursdays. The other three days can be remote, on site with clients, or in the office - wherever you work best!
  • Responsible PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Weekly team lunches and global company updates and other opportunities for collaboration and connection outside of stated job descriptions
  • Pension scheme, health and dental insurance among other regular health and wellness (physical, mental, and financial) initiatives
  • Regular community involvement opportunities - we believe that we can always find new ways to #createimpact around us - check out some of our recent activities that have won us recognition in the industry
    • Setting up an ongoing scheme to donate food from our weekly lunches to a local soup kitchen. Our teams give up their own time to donate the food.
    • Organising an ITea Party to teach elderly local residents about online security and troubleshoot their computing challenges
    • Regularly donating blood, as a group, to our local blood bank, and encouraging Impact staff to give blood for the first time
    • Planting trees and plants in our office
    • The Impact Piggy Bank raises funds for the chosen charities. The idea is very simple with the Impact team putting unwanted change into the piggy bank and at the end of the year, we will break it open and whatever funds have been collected will be donated to a charity chosen by everyone collectively.

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-NK1

Strategic Sales Manager, Trackonomics (German Speaker)
Berlin
Read more

Our Company:

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you.

Impact is the global leader in Partnership Automation. We work with enterprise brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to power partnerships with innovative publishers such as Buzzfeed and Forbes to help them manage the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and ten offices across the United States, Europe, Africa, and Asia.

Why this role is exciting:

The Publisher Sales Manager is responsible for engaging, sourcing and creating new business partnerships from a targeted list of highly valuable publisher accounts. They are responsible for meeting and exceeding their annual targets and goals, collaborating and project managing alongside Solutions Architects, Partner Development, and Partner Success to ensure a frictionless and professional commercial experience for our prospective clients. They are accountable for being well versed in the value drivers of the entire Impact Product Suite, specifically with Trackonomics.

Does this sound like you?

  • Sales Skills
  • Presentation Skills
  • Negotiation Skills
  • Project Management
  • Technical Product Knowledge
  • Time-management/Organization
  • Persistence
  • Creative Problem Solving
  • Previous experience selling SaaS software (5-8+ years)
  • Proven track record of meeting/exceeding revenue and activity targets
  • Knowledge of salesforce or related sales-based CRM for analysis
  • Excellent verbal and written skills (emails, presentations, in-person skills)
  • Project Management experience, especially managing RFP/RFI responses
  • The ability to work independently and collaboratively as part of a team

Responsibilities:

  • Responsible for building and growing your own book of business, selling to our top accounts
  • Achieving or exceeding individual quota bringing in new clients to Impact and Trackonomics
  • Prior experience driving sales and business development activities
  • Focus on executing transactions in an assigned territory and prospect for new opportunities
  • Manage complete and complex sales-cycles presenting to C-level executives the value of our product
  • Define, execute, and own an engagement plan for key prospects
  • Territory/Vertical identification and research, to formalize a go to market strategy and create qualified target accounts
  • Prepare & deliver world-class demos and value-based
  • Answer prospects’ questions about product value, uses, integrations, and
  • Pro-actively drive the process with a prospective client from initial prospecting to a signed contract and internal
  • Drive active engagement by all internal and external stakeholders necessary to close a

 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 

#LI-RL1

Technical Solutions Engineer
London
Read more

Our Company

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact

As Technical Solutions Engineer you will be expected to be an expert of all our supported products, understand them in-depth and take ownership of technical issues raised by customers, as well as by internal teams. 

You will assist with implementing and maintaining integrations for our clients, continuously research and resolve complex technical issues with the integrations and monitor the health of the product by using different diagnostic and analysis tools. 

What You’ll Do

  • Design, develop and implement solutions, integrations and enhancements for the Trackonomics products.
  • Support client's marketing and technical teams throughout the integration process.
  • Help clients optimize performance and overcome integration challenges.
  • Investigate complex technical issues, identifying potential causes and provide recommendations for solutions.
  • Working across the company with internal tech and business organizations.
  • Continuously review, monitor, improve and issue reports on product performance.
  • Help customers worldwide from on-boarding phase to long term support.
  • Perform in-depth troubleshooting including database analysis to identify and solve complex integration issues.
  • Resolve complex technical issues and work with the Engineering and Product teams for escalation and remediation.
  • Solve issues and complete projects within desired SLA while maintaining high customer satisfaction.
  • Adapt and innovate in order to constantly improve the customer experience.
  • Write documentation for knowledge base, create examples and how-to documents, on a regular basis. 
  • Issue Report on the overall health of the product to the PSM and management team.

What You Have

  • Proven experience with internet technologies including: JS, HTML, CSS and SQL.
  • High data analysis and troubleshooting capabilities.
  • Understanding of APIs and how to interact with them.
  • Excellent problem-solving skills.
  • Excellent verbal and written communication.
  • In-depth understanding of SaaS platforms and digital marketing solutions.
  • Ability to communicate complex technical information to a non-technical audience.
  • Bachelor’s degree or equivalent experience required.
  • 3 or more years working in a tech-focused role at a digital marketing or technology company. Familiarity with the affiliate and/or digital marketing industry preferred.

Work and Team Environment

  • Flexible remote working policy - this is a full-time office based position; however, the sales team works together from the Central London office (near the Tottenham Ct Rd tube) on Wednesdays and Thursdays. The other three days can be remote, on site with clients, or in the office - wherever you work best!
  • Responsible PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Weekly team lunches and global company updates and other opportunities for collaboration and connection outside of stated job descriptions
  • Pension scheme, health and dental insurance among other regular health and wellness (physical, mental, and financial) initiatives
  • Regular community involvement opportunities - we believe that we can always find new ways to #createimpact around us - check out some of our recent activities that have won us recognition in the industry
    • Setting up an ongoing scheme to donate food from our weekly lunches to a local soup kitchen. Our teams give up their own time to donate the food.
    • Organising an ITea Party to teach elderly local residents about online security and troubleshoot their computing challenges
    • Regularly donating blood, as a group, to our local blood bank, and encouraging Impact staff to give blood for the first time
    • Planting trees and plants in our office
    • The Impact Piggy Bank raises funds for the chosen charities. The idea is very simple with the Impact team putting unwanted change into the piggy bank and at the end of the year, we will break it open and whatever funds have been collected will be donated to a charity chosen by everyone collectively.

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

 

Technical Solutions Engineer
Remote (US)
Read more

Our Company

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, impact.com has grown to over 800 employees and eleven offices across the United States, Europe, Africa, and Asia.

Why is role exciting?

The Technical Solutions engineer is expected to be an expert of all our supported products, understand them in-depth and take ownership of technical issues raised by customers, as well as by internal teams. 

In this role, presales the solutions engineer will work alongside the sales team to help formulate ideal technical solutions for potential publisher clients. 

Post sales you will assist with implementing and maintaining integrations for our clients, continuously research and resolve complex technical issues with the integrations and monitor the health of the product by using different diagnostic and analysis tools. 

What You’ll Do

  • Support sales team and partner development team as a product specialist and primary technical resource
  • Develop solutions design and technical integration documentation to support implementation
  • Design, develop and implement solutions, integrations and enhancements for the Trackonomics products
  • Support client's marketing and technical teams throughout the integration process
  • Help clients optimize performance and overcome integration challenges
  • Investigate complex technical issues, identifying potential causes and provide recommendations for solutions
  • Working across the company with internal tech and business organizations
  • Supporting the sales team through the sales process assisting with producing technical documentation and joining sales calls 
  • Help customers in the US from on-boarding phase to long term support
  • Perform in-depth troubleshooting including database analysis to identify and solve complex integration issues
  • Resolve complex technical issues and work with the Engineering and Product teams for escalation and remediation 
  • Solve issues and complete projects within desired SLA while maintaining high customer satisfaction.
  • Adapt and innovate in order to constantly improve the customer experience.

Does this sound like you?

  • Proven experience with internet technologies including: JS, HTML, CSS and SQL.
  • High data analysis and troubleshooting capabilities.
  • Understanding of APIs and how to interact with them.
  • Excellent problem-solving skills.
  • Excellent verbal and written communication.
  • In-depth understanding of SaaS platforms and digital marketing solutions.
  • Ability to communicate complex technical information to a non-technical audience.
  • Bachelor’s degree or equivalent experience required.
  • 3 or more years working in a tech-focused role at a digital marketing or technology company. Familiarity with the affiliate and/or digital marketing industry preferred.

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Parental Leave
  • Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled. 
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 


Support

Customer Engineer
Remote (US)
Read more

Our Company:

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, impact.com has grown to over 800 employees and eleven offices across the United States, Europe, Africa, and Asia.


Why this role is exciting:
As a Customer Success Manager, you will be an incredible product expert! This involves utilizing our software suite to build stronger & more successful marketing campaigns. Portraying good business sense, a solid understanding of the digital ecosystem and being a critical thinker will have you shining and growing every day at Impact.

Does this sound like you?
  • 2-3 years customer service experience, preferably B2B
  • Bachelor's Degree (Business, Marketing or related field a plus)
  • Consistent track record of providing stellar support to customers.
  • Strong understanding of the digital marketing ecosystem
  • Healthy dose of initiative and the ability to remain flexible
  • Detail-oriented and able to efficiently prioritize tasks
  • Be a critical thinker and an inventive problem-solver
  • Professional communication skills
  • Enthusiastic teammate
  • Great conflict resolution skills
  • Excellent time management skills
Responsibilities:
  • Delivering world-class support to our top clients.
  • Maintain a balanced proactive/reactive relationship with your assigned accounts.
  • Dedicated duties include account monitoring, regular check-ins and relationship building.
  • Reactive duties include training, product support, and appropriate delegation when technical issues and feature requests arise.
Benefits/Perks:
  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Parental Leave
  • Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled. 
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!
_________
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Customer Solutions Specialist
Sydney
Read more

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Why is this role exciting:

Our goal is to build relationships based on trust which result in happy, passionate, loyal customers and colleagues. We do this through listening to their needs and guiding them to the fullest use of the features we offer. This role is the right mix of compassion, writing skills, and technical knowledge to get the job done.

This role reports to the Director of Customer Solutions - APAC

What You'll Do:

  • Provide enterprise-level Product Support to our customers and Partners, covering chat and ticketing. Empower our customers to get the most out of our platform and grow their businesses.
  • Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are done in a timely manner.
  • Contribute to internal and external knowledge Base Support documentation to drive best Practice
  • Arching, diagnosing, troubleshooting, identifying solutions to resolve customer and system issues promptly and efficiently.
  • Become our platform expert, identify common customer challenges, work with cross-department on customer needs and product suggestions

What You Have:

  • Excellent communicator with strong interpersonal skills, the ability to understand and explain complex technical concepts to your audience
  • Organized, excellent at time management
  • Team player with great adaptability
  • Strong sense of responsibility, motivated self-starter
  • Curiosity to identify, research and solve problems
  • Great multitasker, ability to work independently
  • Customer Focus, Commercial Drive, Service-oriented mindset
  • Proficiency in Word/Excel/PPT and other software. Strong document editing ability
  • Able to work shift work to cover international time zones.
  • Bachelor’s degree

Experience (1+ years) in all of these areas is preferable:

  • Customer Technical Support
  • Global Support
  • Working in a SaaS business
  • Marketing exposure or experience
  • Front-end development
  • Affiliate/Partnership Marketing industry
  • Familiarity with concepts like APIs, FTPs

Benefits/Perks:

  • Unlimited PTO
    • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development
    • Learning the advanced partnership automation products
  • Stock Options
    • 4-year vesting schedule pending Board approval
  • Private Health Insurance
  • Flexible work hours
  • Internet Allowance
  • Casual work environment
  • Our international presence and diverse team allows you exposure to global perspectives
  • Established company with a cool, high velocity work ethos, where each person can make a difference

 

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-RL1

Implementation Engineer
New York
Read more

Our Company:

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, impact.com has grown to over 800 employees and eleven offices across the United States, Europe, Africa, and Asia. 

Why this role is exciting: 

As an Implementation Engineer, you will play a key role in designing and leading successful implementations for our new clients using our innovative web and mobile tracking technology, via varied integration methods such as JavaScript, API, FTP and through 3rd party technology integrations.

Your knowledge of technology and all things tracking coupled with a creative mindset and interpersonal skills will allow you to thrive in this strategic team with a tech first approach, leading client conversations to suggest solutions, rolling out technical integrations to onboard our customers, providing feedback and suggesting innovation to our tech teams.

Responsibilities: 

  • Keep up-to-date with Impact’s technology and industry updates
  • Design solutions & drive technical implementation of new and existing Impact clients on Impact’s Partnership Cloud
  • Lead technical conversations to scope and propose best solution for clients’ business needs
  • Produce technical integration documentation and assist client in implementing and troubleshooting issues that may arise
  • Work hand-in-hand with our Onboarding team to provide best customer experience for clients and help streamline onboarding
  • Support Sales and Pre-sales teams as a product specialist and technical resource for complex deals and general knowledge sharing

Does this sound like you?

  • Bachelor’s degree in Computer Science, Engineering, Science, Maths or related Science or Commerce discipline
  • 2+ years working in a tech-focused role at a digital marketing or technology company. Familiarity of affiliate and/or digital marketing industry preferred.
  • General top level understanding of HTML, javascript, SQL, API and File transfer protocol
  • Self-starter with a focus on creating and/or refining processes
  • Voracious learner willing to be out of their comfort zone
  • Natural curiosity leading to a deep understanding of the client’s challenges
  • Phenomenal problem-solving & troubleshooting skills
  • Ability to communicate complex technical information to a non-technical audience
  • Excellent verbal & written communication in English

Benefits/Perks:

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Parental Leave
  • Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled. 
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

________________________________________________________________

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Onboarding Success Manager
New York, San Francisco, Santa Barbara
Read more

The Company

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you. 

impact.com is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, impact.com has grown to over 700 employees and eleven offices across the United States, Europe, Africa, and Asia.

Why this role is exciting! 

They say first impressions go a long way, right? Be part of the team that gets to set the stage for our customers’ first interactions with Impact! Our Onboarding team is customer and partnership obsessed and is focused on ensuring all customers have a delightful experience joining Impact. 

What you will be doing: 

As a Onboarding Success Manager, you will be responsible for ensuring clients are setup for partnership success in a timely and efficient manner. You will be accountable for a subset of accounts and responsible for addressing their questions and needs and delivering a positive experience. 

  • The Onboarding Success Manager assists paying clients to quickly setup and launch their accounts. The position acts as the success manager for clients that have transitioned from Sales, ensuring that each milestone to reach account launch is completed on time and effectively.
  • The Onboarding Success Manager is responsible for owning the client relationship during onboarding, answering client questions, taking any requested phone calls and leading any specialized trainings. Their goal is to ensure the client is set up for success by understanding the specific client’s business and advising on best practices and key features that align with their goals, needs, and integration.
  • They will work closely with their Team Leads to ensure all necessary tasks are completed during the setup phase. The OM will be responsible for following the Onboarding Process and escalating any issues to their Team Leads. The Onboarding Success Manager will also work with Onboarding Solution Architects to ensure the technical implementation is designed, delivered, integrated, tested, and validated in a successful, expeditious manner.
  • The Onboarding Success Manager is a strong individual contributor and champion for improved onboarding and activation tools such as SFDC improvements/reports/dashboards, project plans, guidelines, documents, training, internal documentation etc. They are able to work in a fast-paced work environment and effectively switch gears between dealing with several clients via different communication methods.

Essential Responsibilities:

  • Responsible for a portfolio of new accounts including launching, following defined onboarding process, and ensuring metrics are accurate across all clients. Onboarding Success Manager should always know the current status of an account in their book of business.
  • It is the Onboarding Success Manager's main goal to launch client by billing start date and help them reach the point of first value (first partner action) within the platform.
  • Track activity and update client records.
  • Ensure critical client account and business information is captured and documented to ensure a smooth transition to Success

Does this sound like you?  

  • Curious minded 
  • Customer obsessed 
  • Critical thinker 
  • Multi-tasker 
  • Excellent communicator 
  • Passion to learn
  • 2+ years of experience in project mgmt, support, or account mgmt

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Parental leave
  • Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Operational Compliance Manager
Cape Town
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Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

 

Your Role at Impact:

The Operational Compliance Manager (OCM) is a detail orientated individual with the ability to work in a fast paced, high responsibility environment. The OCM supports the Director of the GCH, Treasury and Operational Compliance (“DGTO”) in the effective management of our strategic and day-to-day operational compliance management in line with the Operational Compliance Management Framework.

The OCM also aids in specifying improvements to the client on-boarding of our product based on customer feedback. The role acts as support to the DGTO in providing a high-level client interface on all compliance, training of various teams on compliance related matters, and recommends, champions, and documents improvements to ensure satisfaction of our clients and internal stakeholders.

What You'll Do:

  • Responsible for the analysis of processes or leads a team on larger process interventions
  • Processes may cross internal organizational boundaries
  • Responsible for the systematic and methodical investigation, analysis and documentation of all or part of an area in terms of functions and processes and the information they use
  • Identifies and examines an area's needs and determines timely and effective solutions to business functions and processes
  • Train process workers on new processes
  • Documents implementation plans and ensures successful implementation
  • Conducts post implementation reviews
  • Assists Process Owners in ensuring processes are adhered to and improved
  • May have specialist knowledge of Operations and relevant Frameworks
  • Recommends processes designed to be efficient, cost-effective, and to promote quality and reliability
  • Assesses current processes, and makes recommendations for changes
  • Design systems, incorporating use of data processing
  • Prepares work schedules and assigns duties to operations personnel to ensure efficient operation of functional area
  • Compiles required and special reports on operating functions of the functional area
  • Continuously strives to improve efficiency and ensure conformance to standard procedures and practices
  • Provides documentation and workflow analysis support for systems and process improvement recommendations
  • Tests and validates new releases or enhancements
  • Participates in the planning and implementation of proposed recommendations and system changes
  • Acts as a liaison between developers and users
  • Ensures that the business units or specific field at the organization's level, comply across a broad spectrum of specific regulatory requirements
  • Provides consultation to internal management and could consult to external clients
  • Monitors compliance through various means including statistical sampling
  • Provides regulatory compliance reports to management
  • Maybe responsible for the control of the Know Your Customer (KYC) / Anti-Money Laundering and Anti-Money Laundering Foreign Account Tax Compliance Act (FATCA) / Automatic Exchange of Information (AEOI) regulations
  • Analyses the received documents and interacts with the investor, client, intermediary to advise if received KYC documents are acceptable
  • Ensures compliance with and oversight of, ongoing statutory regulatory requirements
  • This responsibility includes monitoring and validation of investor files, technical and documentary support to investor teams, updating of operational procedures and participation in compliance committees
  • Leads the AML/KYC team and organizes its operations in terms of resources and development
  • Manages the compliance duties within an organization
  • Administer policies and procedures that ensure compliance with applicable laws, regulations, and standards
  • Monitors the regulatory environment and develops a strategy for responding to new or amended legislation
  • Conducts compliance tests or audits and reports findings to the executive team
  • Investigates allegations of illegal, improper, or unethical conduct by employees or company representatives
  • Develops and delivers compliance-related training sessions
  • Performs complex tasks typically following established processes
  • Leads and directs the work of other employees and has full authority for personnel decisions
  • Primarily focused on administering established policies and procedures but may have some impact on departmental budgeting, strategic planning, and procedural change
  • Responsible for planning, directing and coordinating the activities of small to medium sized projects to ensure that all the goals are accomplished
  • Develops project plans specifying goals, strategy, staffing, scheduling, identification of risks, contingency plans and allocation of resource
  • Formulates technical scope and objectives of project
  • Directs the activities of project personnel to ensure project progresses on schedule, within budget
  • Establishes standards and procedures for project reporting and documentation
  • Reviews status reports prepared by project personnel and modifies schedules and plans
  • Prepares project status reports and keeps management, clients informed of project status and related issues
  • Coordinates the work activities for multiple functions to ensure satisfying delivery design, execution, and delivery
  • Tracks progress against milestones, budgetary guidelines, or other performance indicators, and prepares reports to senior management
  • Assists with the selection, negotiation, and managing of all activities regarding external consultants or vendors

 

What You Have:

  • Adaptability
  • Social skills
  • Customer focus
  • Integrity
  • Stress resistance
  • Vitality
  • 2 - 5 years of working experience in a similar business environment such as, technology, finance, banking or treasury companies
  • Excellent time management skills
  • Strong written and verbal skills
  • Problem solver, results oriented, sees projects to completion, timeliness, attention to detail and accuracy
  • Organized and motivated work ethic
  • Ability to work in a high paced, high energy and high responsibility environment
  • Experience working in an international company advantageous
  • Ability to efficiently prioritize based on potential value to the company
  • Ability to put customers first
  • Natural problem solver who faces challenges head on with poise and tact
  • Demonstrate respect for the value of each co-worker
  • Maintain a positive, can-do attitude
  • Have solid interpersonal skills and aim to have a good working relationship with everyone you work with
  • Strong company representative on all levels who always demonstrates a highly professional attitude
  • Client services background
  • Proficient with MS office, particularly Excel
  • Experience working with Google Sheets and JIRA advantageous
  • Relevant Finance, Commerce, Economics or Banking, Degree
  • Microsoft office certification advantageous
  • SQL certification advantageous

 

Benefits/Perks:

  • Unlimited PTO policy
    • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development
    • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund 
    • Group schemes with Discovery & Bonitas for medical aid
    • Group scheme with Momentum for provident fund
  • Stock Options
    • 4-year vesting schedule pending Board approval
  • Internet Allowance
  • Flexible work hours
  • Casual work environment

 

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-NK1

 

Partnership Development Manager
New York, Santa Barbara
Read more

Our Company:

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you. 

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and eleven offices across the United States, Europe, Africa, and Asia. 

Why this role is exciting: 

As a Partnership Development Manager, you will be responsible for managing day-to-day interactions with a portfolio of publisher customer accounts at Impact. You will use strong problem solving and solution driven thinking. You will drive a world-class partner experience that builds trust, retention and loyalty. Your role is pivotal to ensure publishers feel supported and empowered to grow their partnerships with our advertisers at Impact.

What you will be doing:

  • Responsible for meeting publisher account growth targets to increase publisher revenue (payout).
  • Create development plans for the assigned book of business that builds trust, retention, and loyalty with publisher partners.
  • Identify, propose and support new matchmaking efforts for publishers with Impact advertiser partners.
  • Capable of Identifying and escalating publisher challenges early, succinctly and with a potential resolution.
  • Analyze publisher data quarterly to ensure publishers are engaged and growing.
  • Build strong relationships with internal teams at Impact including but not limited to: Customer Growth, Support/Customer Solutions, Onboarding, Technical Services and the Partnerships Lab team.

Does this sound like you?

  • Strong communicator: communicate effectively with publishers, advertisers and internal team members
  • Influential: be persuasive and command respect, by being a leader and expert in your knowledge of our company and products
  • Data-driven: accurately measure the effectiveness of programs and efforts, use findings to improve processes
  • Prioritization: prioritize effectively based on activities that will receive higher return for all audiences 
  • Visionary: be able to diagnose potential issues before they arise
  • Agile: be able to adapt quickly to changes and adopt new strategies
  • Self-Motivated, Attention to Detail, Passion for Learning, Team player

Benefits/Perks:

  • Medical Aid and Provident Fund 
  • Unlimited leave
  • Flexi-time
  • Casual work environment
  • Development & training

________________________________________________________________

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Technical Support Specialist - Affluent
London
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Why this role is exciting: 

Affluent is the leading analytics solution for affiliate marketing agencies and advertisers. Affluent empowers everyone involved in affiliate program management by providing tools to aggregate data, automate tasks and optimize performance.

Technical support managers are the front-line in ensuring customers are maximizing Affluent’s benefits and troubleshooting any issues that arise. You will help to identify and resolve issues working directly with users, your team and the wider organization. This role is perfect for someone who thrives on interacting with and helping people but also likes focused, detail oriented individual tasks.

Much of the day-to-day work will be done using SQL and working with APIs and you will be tasked to run with it, be empowered to ‘figure it out’, but also have the backing of a knowledgeable and supportive team. You will have many tasks at the same time, there will be the ongoing need to prioritize and re-prioritize.

Responsibilities: 

  • Provide support to user via email, phone, video or chat
  • Quickly troubleshoot issues and see them through to resolution
  • Effectively communicate with users in a way that demonstrates understanding, empathy and professionalism
  • Use SQL and API tools to analyze data
  • Work as part of the team to ensure user satisfaction and to continuously improve support provided to users
  • Gain an in-depth understanding of Affluent and the ways in which is it used, in order to support users

Does this sound like you?

  • Enthusiasm, curiosity, and passion for identifying and solving issues
  • Ideally, experience or an interest in the partnership industry
  • Ideally, 1-2 years’ experience working in technical support or a customer service position (preferred, or similar customer facing experience e.g., account management or client relations) with experience using CRM tools e.g. Hubspot or Salesforce
  • Ideally, 1-2 years’ experience working with APIs and SQL.
  • Ideally, 1-2 years' experience working with analytics tools such as Google analytics
  • Basic web troubleshooting (analyzing console log and network tab)
  • Technical Aptitude: You demonstrate a keen knowledge of, and passion for, SaaS or digital experiences. You are someone who learns quickly and takes ownership of your personal development.
  • Effective Troubleshooting Skills: You demonstrate strong root cause analysis skills, through effective troubleshooting skills and you can quickly identify problems and solutions.
  • You work well in a collaborative troubleshooting environment, while at the same time you can also work autonomously to arrive at the right solution for our customers
  • Communication Skills: You have strong written and verbal communication skills, with a strong command of the English language (Required). You establish a professional, friendly, and empathetic dialogue with with customers.
  • Excellent Organizational Skills: You’re a great multitasker. You can handle multiple requests at once and understand prioritization and understand prioritization and escalation.
  • Team Focus: Effectively work in a team environment that uses cross collaboration and teamwork to solve issues. You enjoy working with others, demonstrate a willingness and ability to share your knowledge with peers and others.
  • Customer Inspired: Demonstrate customer focus in every interaction with our customers and learn from
  • Customer Champion: You will be the team member to speak up for the users. You must be willing to follow the users’ issues and product enhancement ideas through the
  • Data Analysis: 2-3 year (Required)
  • APIs: 1 year (Preferred)
  • SQL: 1 year (Preferred)
  • Technical Support: 1 year (Preferred)
  • Analytics: 1 year (Preferred)
  • Root Cause Analysis: 1 year (Preferred)

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Maternity/Paternity leave
  • Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled
  • An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

Work and Team Environment

Due to current restrictions/advisories from the government all of our teams are working completely remotely. While we miss working together in the office we also aim to keep every one of our employees and our community healthy and are committed to re-opening our collaborative spaces in a safe manner as soon as (and not before!) it is responsible to do so. Impact is still growing during this time and as we do we are adapting to the new challenges set before us by listening to our customers and our co-workers first at all times.

Once we return to office and client meetings

  • Responsible PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognizing that it is important to be happy and fulfilled in both
  • Weekly team lunches and global company updates and other opportunities for collaboration and connection outside of stated job descriptions
  • Pension scheme, health and dental insurance among other regular health and wellness (physical, mental, and financial) initiatives
  • Regular community involvement opportunities - we believe that we can always find new ways to #createimpact around us - check out some of our recent activities that have won us recognition in the industry
  • Setting up an ongoing scheme to donate food from our weekly lunches to a local soup kitchen. Our teams give up their own time to donate the food.
  • The Impact Piggy Bank raises funds for the chosen charities. The idea is very simple with the Impact team putting unwanted change into the piggy bank and at the end of the year, we will break it open and whatever funds have been collected will be donated to a charity chosen by everyone collectively.

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-RL1