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WE ARE

Adaptable. Passionate. Collaborative.

Don’t just come to work — come to change how businesses succeed

View global opportunities

We’re a leader, not a follower

impact.com is the global leader in partnership automation, a new category of SaaS technology that enables businesses to grow through all kinds of partnerships Companies like eBay, Walmart, Ticketmaster, and Uber have turned to us to grow their partnerships. In 2020 alone, we added 500+ new clients, and as businesses discover partnerships as a significant growth channel, that number continues to grow.

We’re transforming the way businesses succeed, and we’re looking for innovative team members who are ready to make a difference in the partnership economy.

Our values

WE

Believe in...

Diversity, Equity, & Inclusion

We believe diversity makes us stronger. We’re on a journey to abolish systemic bias from our company and activate a culture of inclusion, belonging, and equal treatment. We welcome those who can help us on our way.

Passion

We believe that a small group of passionate people is all it takes to #createimpact. We aim to direct that energy to perform at our highest level while striking the balance necessary to sustain peak performance.

Growth

We believe that growth drives happiness, so we always strive to learn and improve while inspiring our teammates to do the same.

Diversity, Equity, & Inclusion

We believe diversity makes us stronger. We’re on a journey to abolish systemic bias from our company and activate a culture of inclusion, belonging, and equal treatment. We welcome those who can help us on our way.

Passion

We believe that a small group of passionate people is all it takes to #createimpact. We aim to direct that energy to perform at our highest level while striking the balance necessary to sustain peak performance.

Growth

We believe that growth drives happiness, so we always strive to learn and improve while inspiring our teammates to do the same.

We are a global community

impact.com welcomes candidates with backgrounds that are traditionally underrepresented. We offer opportunities to create community in — and out — of our offices around the world.

Partnership Cloud Life Cycle

Global offices

13

Employees

750+

Nationalities

20+

Join us

Our benefits

Your happiness is central to our success. Our perks and policies are tailored to fit each of our global offices, but everyone at impact.com receives the same core benefits.

Level up

To help you grow, we offer a wide variety of professional development courses and training.

Work-life balance

Rest keeps the passion burning. Our flexible, unlimited time-off policy allows you to take the time that you need, when you need it.

WFH opportunities

To help you find balance in your life, we have a flexible working policy which enables you to work from home.

Save for tomorrow

Invest in your future with a company matched retirement plans and company stock options.

Stay healthy

Health is happiness. Enjoy inclusive, comprehensive healthcare plans for you and your family.

Family matters

Work should enable you to live the life you want, so we offer paid family leave for both birthing and non-birthing parents.

Level up

To help you grow, we offer a wide variety of professional development courses and training.

Work-life balance

Rest keeps the passion burning. Our flexible, unlimited time-off policy allows you to take the time that you need, when you need it.

WFH opportunities

To help you find balance in your life, we have a flexible working policy which enables you to work from home.

Save for tomorrow

Invest in your future with a company matched retirement plans and company stock options.

Stay healthy

Health is happiness. Enjoy inclusive, comprehensive healthcare plans for you and your family.

Family matters

Work should enable you to live the life you want, so we offer paid family leave for both birthing and non-birthing parents.

What’s the hiring process? It depends

Every team at impact.com has its own unique hiring process. For some positions, we can make a decision after just a few interactions. Highly technical roles may require more touchpoints along the way. In general, here’s what you can expect once you submit an application.

STEP 1

A conversation

After we screen an application, we may reach out to ask and answer a few questions to see if we are a match with a candidate. This would be followed by any applicable technical evaluations.

STEP 2

Team interviews

We often want candidates to meet their potential teammates to get a feel for who they are, what they do, and what it’s like to work at impact.com.

STEP 3

Feedback and negotiation

Feedback for all candidates, if you are successful an offer is extended.

STEP 4

Pre-onboarding

Once contract is signed, background checks need to be completed and onboarding begins.

STEP 1

A conversation

After we screen an application, we may reach out to ask and answer a few questions to see if we are a match with a candidate. This would be followed by any applicable technical evaluations.

STEP 2

Team interviews

We often want candidates to meet their potential teammates to get a feel for who they are, what they do, and what it’s like to work at impact.com.

STEP 3

Feedback and negotiation

Feedback for all candidates, if you are successful an offer is extended.

STEP 4

Pre-onboarding

Once contract is signed, background checks need to be completed and onboarding begins.

Find your role

We’re hiring! We are entering an exciting new phase in our evolution, and we want you to grow with us. Check out the current opportunities at impact.com to find your place on our team.

Filter by

G&A - Finance

Global Clearinghouse Specialist Temp
Cape Town
Read more

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

 

Your Role at Impact:

The Global Clearinghouse Specialist (GCHS) is a detail orientated individual with the ability to work in a fast paced, high responsibility environment. The GCHS is ultimately responsible for the processes involved in running our day to day Global Clearinghouse operations. 

 

The GCHS also aids in specifying improvements to the financial functionality of our product based on customer feedback. The role acts as a high level client interface on all  finance related issues, trainer of CS Team on finance related matters, recommends, champions, and documents improvements to ensure self-serve and client satisfaction of our clients.

What You'll Do:

  • The GCHS is a team player with a high level of accuracy and thoroughness; recognized for a capacity to work autonomously as well as collaboratively in dynamic and fast paced environments.
  • Execute Media Partner Payments daily and capture Advertiser Deposit daily in line with SLA’s.
  • Perform first time payee screening of Media Partner payments daily
  • Processing of assigned clearinghouse operations tickets, logged via the IRACCT Jira software.
  • Compilation of 1099 tax return documents at the start of tax filing season for all US Media Partners
  • Updating assigned treasury bank account balance trackers daily
  • Process “Do Not Pay” tickets and assist in ensuring all media partners are compliant and have accurate, complete and valid details to enable payouts.
  • Creation of client statement of accounts, audit requests as required.
  • Treasury account management of clearinghouse treasury accounts to ensure sufficient funds are available in the assigned accounts to facilitate payouts to media partners.The GCHS is to keep the GCM (Global Clearinghouse Manager) aware of low balances and assist in forecasting.
  • Daily bank reconciliations to be performed within operator along with the updating of payment statuses in the system.
  • Execute Credit Memos, Manual Invoicing, Accounting Adjustments and Digital Wallet Transfers as they relate to media partner transactions
  • Act as a knowledge resource for both internal and external stakeholders. Provide finance specific training as needed.
  • Processing of partner transaction funding documents via tools such as Ariba, Tungsten, Coupa, inhouse client ERP systems.

What You Have:

  • 2 - 5 years of working experience in a similar business environment such as, technology, finance, banking or treasury companies.
  • Problem solver, results oriented, timeliness, attention to detail and accuracy.
  • Organized and motivated work ethic.
  • Ability to work in a high paced, high energy and high responsibility environment.
  • Experience working in an international company advantageous.
  • Ability to efficiently prioritize based on potential value to the company.
  • Ability to put customers first.
  • Natural problem solver who faces challenges head on with poise and tact.
  • Demonstrate respect for the value of each co-worker.
  • Maintain a positive, can-do attitude.
  • Have solid interpersonal skills and aim to have a good working relationship with everyone you work with.
  • Strong company representative on all levels who demonstrates a highly professional attitude at all times.
  • International Banking
  • Bank Reconciliations
  • Cloud Based Invoicing/ Spend Management Software
  • Expert knowledge Impact Products - Finance Component
  • Proficient with MS office, particularly Excel
  • Experience working with Google Sheets/ JIRA advantageous
  • Tax legislation US/ EU and other regions advantageous
  • Relevant Finance Diploma/ Commerce Degree
  • Microsoft Office Certification advantageous
  • SQL certification advantageous

Benefits/Perks:

  • Unlimited PTO policy
    • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development
    • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund 
    • Group schemes with Discovery & Bonitas for medical aid
    • Group scheme with Momentum for provident fund
  • Stock Options
    • 4-year vesting schedule pending Board approval
  • Internet Allowance
  • Flexible work hours
  • Casual work environment

 

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-NK1

Group Accountant CA(SA)
Cape Town
Read more

Our Company:

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you. 

 

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and eleven offices across the United States, Europe, Africa, and Asia. 

Why this role is exciting: 

You will work with the finance team involved in the day-day core accounting functions within the business. Carrying out effective financial controls over the functions allocated including, as well as the ability to adapt and implement change to the existing processes within the financial control environment. You will be expected to collaborate and support the FPA function on an adhoc basis, providing support to the technical accounting function and contribute to other finance maturity, and transformation initiatives, including systems. You will play a key-role in the month-end close and reporting process, contributing to ensuring that our reporting is timeously and accurately closed in line with the business objectives. This incumbent/person is a fast learner, a self-starter and capable of producing work of a high quality without close supervision.

Responsibilities: 

  • Under limited supervision, responsible for moderately complex accounting activities relating to the maintenance of a complete and accurate general ledger of the allocated accounting areas across the various subsidiaries within the group
  • Perform monthly close processes for accounting activities allocated to you, ensuring that these areas are closed accurately and timeously in line with Finance close objectives each
  • Act as a first reviewer on certain focus areas within the close process
  • Implementing balance sheet reconciliation initiatives ensuring balance sheet accounts within the scope of accounting areas allocated are built (if this does not exist) and maintaining these schedules on a monthly basis as part of the close
  • Work closely with other business units and cross functional teams to implement new initiatives and projects
  • Provide support and assistance to the technical accounting department on an adhoc basis
  • Collaborate and support the FP&A function on an adhoc

Does this sound like you?

  • 3 - 4 years of experience in a similar role/Big Four audit firm experience advantageous
  • Qualified Chartered Accountant
  • Big Four audit firm experience as well as revenue recognition in a software environment will be an advantage
  • Microsoft Office/Google Suite proficiency
  • Interest in working as part of an international team across time zones and regions
  • Experience working with reporting tools and SQL would be advantageous

Benefits/Perks:

  • Medical Aid and Provident Fund 
  • Unlimited leave
  • Flexi-time
  • Phenomenal coffee & cereal
  • Free lunch on Thursdays
  • Casual work environment
  • Games room
  • Yummy snacks 
  • Free parking
  • Development & training

 

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

This position will be based in Cape Town post Covid-19 and welcomes anyone who is interested in relocating.

#LI-RL1

 


G&A - Other

Application Technical Support Specialist
Cape Town
Read more

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

The Application Support Analyst is a customer service minded individual with a solid level of technical system knowledge. This role will focus on helping our ever growing team of internal customers get the most from our key Saas platforms such as Salesforce, Domo, Ebsta, Confluence and Freshdesk, . This person will provide front-line primary technical support to end users on various technical issues and problems relating to internal SaaS software platforms.

The Application Support Analyst must have excellent problem solving skills in order to diagnose, evaluate and resolve complex problem situations, or when appropriate, escalate them appropriately.

The role will also be responsible for monitoring adoption of features, recommending improvements, and provide back-up data management support.

What you'll do:

  • Provide exceptional customer service in person, via phone and email as appropriate.
  • Ensure all issues are logged and prioritised.
  • Troubleshoot and resolve SaaS issues.
  • Communicate system issues and status to stakeholders, internal customers, and Business Application leadership.
  • Perform user administration duties such as user setup and user decommission.
  • Perform routine data management operational tasks such as data cleanup.
  • Help ensure the adoption of platforms and new functionality by the user base. This would involve coming up with ways to assess and improve adoption and implementing these.
  • Assist with user training when required.

What You Have:

  • Two to five years of hands-on experience working in an end-user support role or computer operations environment required.
  • A technology qualification/certification such as a Business Analysis course or Information Systems degree would be advantageous
  • At least 12 months Salesforce Sales/Service Cloud support experience. A Salesforce Admin Certificate is advantageous.
  • Previous exposure to supporting and maintaining SaaS tools.
  • Experience in supporting system integrations.
  • Experience in training material compilation and training delivery.
  • ITIL Certification is advantageous
  • Excellent written and oral communications skills
  • Highly analytical
  • Self-motivated
  • Ability to articulate process changes and improvements up and down the organization
  • Collaborative team player who is willing to support multiple business processes
  • Ability to work independently and think creatively
  • Intellectual curiosity and a desire to be challenged
  • Flexible and adaptable

Benefits/Perks:

  • Unlimited PTO policy
    • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development
    • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund 
    • Group schemes with Discovery & Bonitas for medical aid
    • Group scheme with Momentum for provident fund
  • Stock Options
    • 4-year vesting schedule pending Board approval
  • Internet Allowance
  • Flexible work hours
  • Casual work environment

 

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-CT1

Associate BI Engineer
Cape Town
Read more

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

As a BI Engineer I, you are enthusiastic about organising data and the prospect of supporting insights in a dynamic, fast growing business. The role assumes that you have an understanding of all aspects of Business Intelligence (Source Data layer, ETL, Data Warehousing and Visualisation).


At this level you are expected to have an understanding of the business requirements of all stories in the sprint, doing the modelling and implementation without supervision, using the agreed-upon standards of the team. You should feel comfortable escalating appropriately, collaborating with your peers and contributing to standards that will uplift the quality of the work produced in the team.

You will be expected to facilitate discussions with business stakeholders when soliciting requirements and drive the design & implementation. You will also help with environment setup and onboarding of new members.

 

What You'll Do:

  • Develop, test and maintain reporting features using SQL with minimal input
  • Develop, test and maintain pipelines using SQL with minimal input
  • Collaborate with the team to fulfill department’s quarterly OKRs
  • Write and maintain design, user and test documentation
  • Communicate cross squad via slack, email, JIRA and zoom
  • Analyze reporting requirements and participate in tech design
  • Analyze any job failure, fix the code and log tickets as necessary in JIRA
  • Participate in knowledge sharing and contribute to team’s documentation library
  • Be able to identify data points for test cases and perform tests before releasing to production
  • Be able to manage data in the cloud
  • Effective knowledge of star schemas
  • Perform data quality analysis
  • Gain and maintain enough understanding of The Business to deliver effective solutions
  • Facilitate discussions with business stakeholders when soliciting requirements and drive the
    design & implementation
  • Become familiar with performance optimisation across different databases
  • Become familiar with cloud pipelines
  • Become familiar with Impact databases
  • Begin to contribute to design conversations in tech design for new features and enhancement
    requests

What You Have:

  • 1+ Years experience with SQL and dimensional modelling
  • Must have strong analytical and problem solving skills
  • BS in Computer Science or related field or equivalent professional experience
  • Self starter
  • Highly curious
  • Personal Development
  • Must be a fast learner and have a positive can do attitude
  • Desire to work with Cloud, Big Data and surrounding Technologies
  • Knowledge of Relational Databases and Table design
  • Agile / Iterative processes. Kanban / Scrum

Benefits/Perks:

  • Unlimited PTO policy
    • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development
    • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund 
    • Group schemes with Discovery & Bonitas for medical aid
    • Group scheme with Momentum for provident fund
  • Stock Options
    • 4-year vesting schedule pending Board approval
  • Internet Allowance
  • Flexible work hours
  • Casual work environment

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

This position will be based in Cape Town post Covid-19 and welcomes anyone who is interested in relocating.

#LI-CT1

Associate, Corporate Development
Oslo
Read more

The Company: 

Impact is the global leader in Partnership Automation software. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb and Uber to help them manage all different types of partnerships, including Influencers, affiliates, publishers and strategic partnerships Our combined suite of products covers the entire partnership lifecycle, including recruiting, onboarding, contracting, tracking and payments. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 800 employees and eleven offices across the United States, Europe, Africa, and Asia. 

We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you. 

About the Strategy Team

Impact has ambitious goals for growth and has strengthened the firm's strategic capability around the Founder and Chief Strategy Officer by setting up the Impact Strategy Team. The Strategy team is an extension of the executive team’s arm with regards to strategic initiatives including:

  • Strategy Development and Implementation - leading / supporting Impacts strategy development and implementing strategic projects in existing operations
  • Strengthening Core Capabilities - having the operational responsibility for running and improving the semi-annual strategic planning process
  • Structuring Innovation - having the operational responsibility for running and improving the structured innovation process - Impact Bets
  • M&A - running the M&A program including identifying and acquiring targets and ensuring smooth post merger integrations after acquisitions
  • Captive Consultants being called in as analytical task forces to identify and solve complex business problems throughout the organization

Why this role is exciting!

Do you want to take an active role in shaping the future of the modern partnerships industry? Do you enjoy solving big strategic issues? Do you want to be a part of complex strategy- and business development projects?

If you answered yes to these questions, we believe this is the right job for you!

Strategy Associates play a central role in our Strategy team at the Oslo office and will work directly with our international organization translating real-world business problems into an appropriate quantitative context and develop models that solve these questions. 

When you join Impact, you are joining a firm that will challenge you and invest in your professional development. In this role you will work on strategic challenges to help a high growth tech organization solve our most difficult problems. You will typically work in teams consisting of strategy managers or experts from other departments, from Product, Sales, Marketing, Engineering, HR, Legal and Finance.

A key function of the Strategy Associate is gathering and analyzing information, formulating and testing hypotheses, and developing and communicating recommendations.  You’ll also have the opportunity to present results to management and implement recommendations in collaboration with team members.

You’ll gain new skills and build on the strengths you bring to the firm.  Strategy Associates receive great onboarding into the business as well as frequent check-ins and mentoring from colleagues on their team.  This support includes unique direct contact with Per Pettersen, the CSO and core founder of Impact, who will help guide your career in your first two years as a Strategy Associate.  Additionally, you’ll receive guidance and support from our Onboarding program helping you to develop your skills and build your network. 

We view the Strategy Associate position as the start of a rewarding, challenging, and highly flexible career with Impact.  During your first few years with the firm, you will serve as a SA on multiple engagements and work hand in hand with our senior staff, some of the world’s top minds in their respective fields, on cases that reshape the business and the industry. We encourage you to explore different content areas of Impact or geographies. 

What you will be doing:

The strategy team is lean and all members contribute where necessary. However, Strategy Associates apply data science and analytics methods to real-world business situations, collaborating on challenging projects in inspiring teams, increasing your understanding of complex business problems from diverse perspectives. Responsibilities include the following:

  • Bring leverage to the executive team by extending their presence, bringing analytical capacity (strategic FP&A) and being a neutral third party observant
  • Supporting in the M&A process and IPO motion
  • Support in the recruitment of further A-class hires to strengthen the strategy team and Oslo office
  • Serving as a trusted advisor to the entire management of Impact.

Does this sound like you? 

  • Master’s degree or have Undergraduate with 1 – 3 years of work experience after completing your undergraduate degree
  • Outstanding record of academic achievement
  • Proven record of leadership in a work setting and/or through extracurricular activities
  • You truly thrive when complex tasks challenge you - exceptional problem-solving skills with the ability to untangle complex issues
  • Strong logical reasoning and creative thinking skills
  • Exceptional analytical and quantitative problem-solving skills and are able to convert analyses into actionable insights.
  • Collaborative relationship builder with ability to work collaboratively in a distributed team environment
  • Ability to work effectively with people at all levels in an organization
  • Empathetic and a team player
  • Ability to communicate complex ideas effectively – both verbally and in writing – in English and the local office language(s)
  • Willingness to travel and work flexibly with time zones
  • Ability to take initiative and eager to break new ground, create opportunities for others, and take personal risks

What we offer:

  • Work closely with some of the world’s best in the industry 
  • Access and collaborate directly with brilliant a-level talent and the top executive leadership
  • An established company with a cool, high-velocity work ethos, where you can leave your mark on the organization!
  • Address exciting opportunities and complex strategic challenges in the leading partnership automation provider
  • Become part of an international community having the ability to travel abroad and work in all our headquarters
  • Are part of an inclusive work environment, where we support, trust and cheer on each other
  • An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
  • Stock Grants - 4-year vesting schedule pending Board approval

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Associate, Operational Analytics
London
Read more

The Company: 

Impact is the global leader in Partnership Automation software. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb and Uber to help them manage all different types of partnerships, including Influencers, affiliates, publishers and strategic partnerships Our combined suite of products covers the entire partnership lifecycle, including recruiting, onboarding, contracting, tracking and payments. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 800 employees and eleven offices across the United States, Europe, Africa, and Asia. 

We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you. 

About the Strategy Team

Impact has ambitious goals for growth and has strengthened the firm's strategic capability around the Founder and Chief Strategy Officer by setting up the Impact Strategy Team. The Strategy team is an extension of the executive team’s arm with regards to strategic initiatives including:

  • Strategy Development and Implementation - leading / supporting Impacts strategy development and implementing strategic projects in existing operations
  • Strengthening Core Capabilities - having the operational responsibility for running and improving the semi-annual strategic planning process
  • Structuring Innovation - having the operational responsibility for running and improving the structured innovation process - Impact Bets
  • M&A - running the M&A program including identifying and acquiring targets and ensuring smooth post merger integrations after acquisitions
  • Captive Consultants being called in as analytical task forces to identify and solve complex business problems throughout the organization

Why this role is exciting!

Do you want to take an active role in shaping the future of the modern partnerships industry? Do you enjoy solving big strategic issues? Do you want to be a part of complex strategy- and business development projects?

If you answered yes to these questions, we believe this is the right job for you!

Strategy Associates play a central role in our Strategy team at the Oslo office and will work directly with our international organization translating real-world business problems into an appropriate quantitative context and develop models that solve these questions. 

When you join Impact, you are joining a firm that will challenge you and invest in your professional development. In this role you will work on strategic challenges to help a high growth tech organization solve our most difficult problems. You will typically work in teams consisting of strategy managers or experts from other departments, from Product, Sales, Marketing, Engineering, HR, Legal and Finance.

A key function of the Strategy Associate is gathering and analyzing information, formulating and testing hypotheses, and developing and communicating recommendations.  You’ll also have the opportunity to present results to management and implement recommendations in collaboration with team members.

You’ll gain new skills and build on the strengths you bring to the firm.  Strategy Associates receive great onboarding into the business as well as frequent check-ins and mentoring from colleagues on their team.  This support includes unique direct contact with Per Pettersen, the CSO and core founder of Impact, who will help guide your career in your first two years as a Strategy Associate.  Additionally, you’ll receive guidance and support from our Onboarding program helping you to develop your skills and build your network. 

We view the Strategy Associate position as the start of a rewarding, challenging, and highly flexible career with Impact.  During your first few years with the firm, you will serve as a SA on multiple engagements and work hand in hand with our senior staff, some of the world’s top minds in their respective fields, on cases that reshape the business and the industry. We encourage you to explore different content areas of Impact or geographies. 

What you will be doing:

The strategy team is lean and all members contribute where necessary. However, Strategy Associates apply data science and analytics methods to real-world business situations, collaborating on challenging projects in inspiring teams, increasing your understanding of complex business problems from diverse perspectives. Data Analytics responsibilities include the following:

  • Increase Impacts maturity by assessing, articulating and maintaining long term company strategy including zooming out for future scenarios, zooming in for current operations and cascading it down the organization incl. product strategy.
  • Supporting in particular Bets
  • Bring leverage to the executive team by extending their presence, bringing analytical capacity (strategic FP&A) and being a neutral third party observant
  • Support in the recruitment of further A-class hires to strengthen the strategy team and Oslo office
  • Serving as a trusted advisor to the entire management of Impact.

 

Does this sound like you? 

  • Master’s degree or have Undergraduate with 1 – 3 years of work experience after completing your undergraduate degree
  • Outstanding record of academic achievement
  • Proven record of leadership in a work setting and/or through extracurricular activities
  • You truly thrive when complex tasks challenge you - exceptional problem-solving skills with the ability to untangle complex issues
  • Strong logical reasoning and creative thinking skills
  • Exceptional analytical and quantitative problem-solving skills and are able to convert analyses into actionable insights.
  • Collaborative relationship builder with ability to work collaboratively in a distributed team environment
  • Ability to work effectively with people at all levels in an organization
  • Empathetic and a team player
  • Ability to communicate complex ideas effectively – both verbally and in writing – in English and the local office language(s)
  • Willingness to travel and work flexibly with time zones
  • Ability to take initiative and eager to break new ground, create opportunities for others, and take personal risks

What we offer:

  • Work closely with some of the world’s best in the industry 
  • Access and collaborate directly with brilliant a-level talent and the top executive leadership
  • An established company with a cool, high-velocity work ethos, where you can leave your mark on the organization!
  • Address exciting opportunities and complex strategic challenges in the leading partnership automation provider
  • Become part of an international community having the ability to travel abroad and work in all our headquarters
  • Are part of an inclusive work environment, where we support, trust and cheer on each other
  • An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
  • Stock Grants - 4-year vesting schedule pending Board approval

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 

Associate, Strategy Operations
Oslo
Read more

The Company: 

Impact is the global leader in Partnership Automation software. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb and Uber to help them manage all different types of partnerships, including Influencers, affiliates, publishers and strategic partnerships Our combined suite of products covers the entire partnership lifecycle, including recruiting, onboarding, contracting, tracking and payments. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 800 employees and eleven offices across the United States, Europe, Africa, and Asia. 

We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you. 

About the Strategy Team

Impact has ambitious goals for growth and has strengthened the firm's strategic capability around the Founder and Chief Strategy Officer by setting up the Impact Strategy Team. The Strategy team is an extension of the executive team’s arm with regards to strategic initiatives including:

  • Strategy Development and Implementation - leading / supporting Impacts strategy development and implementing strategic projects in existing operations
  • Strengthening Core Capabilities - having the operational responsibility for running and improving the semi-annual strategic planning process
  • Structuring Innovation - having the operational responsibility for running and improving the structured innovation process - Impact Bets
  • M&A - running the M&A program including identifying and acquiring targets and ensuring smooth post merger integrations after acquisitions
  • Captive Consultants being called in as analytical task forces to identify and solve complex business problems throughout the organization

Why this role is exciting!

Do you want to take an active role in shaping the future of the modern partnerships industry? Do you enjoy solving big strategic issues? Do you want to be a part of complex strategy- and business development projects?

If you answered yes to these questions, we believe this is the right job for you!

Strategy Associates play a central role in our Strategy team at the Oslo office and will work directly with our international organization translating real-world business problems into an appropriate quantitative context and develop models that solve these questions. 

When you join Impact, you are joining a firm that will challenge you and invest in your professional development. In this role you will work on strategic challenges to help a high growth tech organization solve our most difficult problems. You will typically work in teams consisting of strategy managers or experts from other departments, from Product, Sales, Marketing, Engineering, HR, Legal and Finance.

A key function of the Strategy Associate is gathering and analyzing information, formulating and testing hypotheses, and developing and communicating recommendations.  You’ll also have the opportunity to present results to management and implement recommendations in collaboration with team members.

You’ll gain new skills and build on the strengths you bring to the firm.  Strategy Associates receive great onboarding into the business as well as frequent check-ins and mentoring from colleagues on their team.  This support includes unique direct contact with Per Pettersen, the CSO and core founder of Impact, who will help guide your career in your first two years as a Strategy Associate.  Additionally, you’ll receive guidance and support from our Onboarding program helping you to develop your skills and build your network. 

We view the Strategy Associate position as the start of a rewarding, challenging, and highly flexible career with Impact.  During your first few years with the firm, you will serve as a SA on multiple engagements and work hand in hand with our senior staff, some of the world’s top minds in their respective fields, on cases that reshape the business and the industry. We encourage you to explore different content areas of Impact or geographies. 

What you will be doing:

The strategy team is lean and all members contribute where necessary. However, Strategy Associates apply data science and analytics methods to real-world business situations, collaborating on challenging projects in inspiring teams, increasing your understanding of complex business problems from diverse perspectives. Strategy Operation responsibilities include the following:

  • Help coordinate the operations of full year and half year planning 
  • Help in the coordination of Capability system (method, governance and artifacts)
  • Increase Impacts maturity by assessing, articulating and maintaining long term company strategy including zooming out for future scenarios, zooming in for current operations and cascading it down the organization incl. product strategy.
  • Supporting in particular Bets
  • Support in the recruitment of further A-class hires to strengthen the strategy team and Oslo office
  • Serving as a trusted advisor to the entire management of Impact.

Does this sound like you? 

  • Master’s degree or have Undergraduate with 1 – 3 years of work experience after completing your undergraduate degree
  • Outstanding record of academic achievement
  • Proven record of leadership in a work setting and/or through extracurricular activities
  • You truly thrive when complex tasks challenge you - exceptional problem-solving skills with the ability to untangle complex issues
  • Strong logical reasoning and creative thinking skills
  • Exceptional analytical and quantitative problem-solving skills and are able to convert analyses into actionable insights.
  • Collaborative relationship builder with ability to work collaboratively in a distributed team environment
  • Ability to work effectively with people at all levels in an organization
  • Empathetic and a team player
  • Ability to communicate complex ideas effectively – both verbally and in writing – in English and the local office language(s)
  • Willingness to travel and work flexibly with time zones
  • Ability to take initiative and eager to break new ground, create opportunities for others, and take personal risks

What we offer:

  • Work closely with some of the world’s best in the industry 
  • Access and collaborate directly with brilliant a-level talent and the top executive leadership
  • An established company with a cool, high-velocity work ethos, where you can leave your mark on the organization!
  • Address exciting opportunities and complex strategic challenges in the leading partnership automation provider
  • Become part of an international community having the ability to travel abroad and work in all our headquarters
  • Are part of an inclusive work environment, where we support, trust and cheer on each other
  • An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.



Corporate Counsel 2
New York, Santa Barbara
Read more

Role Title: Corporate Counsel 2

The Company

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you. 

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 6500 employees and eleven offices across the United States, Europe, Africa, and Asia. 

Why this role is exciting!

Impact’s legal team is expanding to accommodate the company’s explosive business growth. Impact has expanded globally, as well as through acquisition. This is an opportune time to join on the commercial legal side - we are market leaders, we just completed a round of financing and our board and investors are looking to take the company public. This is a pre-IPO opportunity that will help make that IPO a reality. 

What you will be doing: 

This role will work cross-functionally with various teams throughout the company but mainly will focus on supporting our sales, customer success, customer support, accounting, tax, HR and operations teams. Corporate counsel are responsible for drafting and negotiating commercial agreements (using existing templates, improving templates, and third party paper), and for advising business teams as a partner in achieving the company’s objectives. You will also be responsible for protecting the company’s interests, and mitigating risk and liability, in areas such as confidential information, intellectual property, and revenue. This requires a lot of discretion, self-confidence, flexibility and adaptability. 

Does this sound like you? 

This role is perfect for an individual who gets excited about….

  • drafting and negotiating commercial agreements with top brands (Fortune 100, top Internet companies); 
  • facilitating strategic relationships with Impact clients and for Impact clients;
  • developing terms to support a new market - the partnership economy; and
  • navigating continuously developing privacy regulations around the globe; and 
  • collaborating cross-functionally and developing new processes and procedures to support your internal clients.

You have experience managing the end-to-end negotiation of high dollar value, high visibility, complex commercial agreements, including sales agreements, brand marketing agreements, and strategic partnership agreements.

You are capable of balancing legal risk and our goals.

You see the glass as half full.

You have experience with ownership over internal programs and the ability to project manage across departments.

You partner with strategic business development teams from early term sheet conversations through deal close.

You are comfortable advising decision makers and take pride in ownership over projects.

Seeking 6-8 years of experience

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Maternity/Paternity leave
  • Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled ( *Based on offices re-opening)
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Director, Strategy
Oslo
Read more

The Company: 

Impact is the global leader in Partnership Automation software. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb and Uber to help them manage all different types of partnerships, including Influencers, affiliates, publishers and strategic partnerships Our combined suite of products covers the entire partnership lifecycle, including recruiting, onboarding, contracting, tracking and payments. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 800 employees and eleven offices across the United States, Europe, Africa, and Asia. 

We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you. 

About the Strategy Team

Impact has ambitious goals for growth and has strengthened the firm's strategic capability around the Founder and Chief Strategy Officer by setting up the Impact Strategy Team. The Strategy team is an extension of the executive team’s arm with regards to strategic initiatives including:

  • Strategy Development and Implementation - leading / supporting Impacts strategy development and implementing strategic projects in existing operations
  • Strengthening Core Capabilities - having the operational responsibility for running and improving the semi-annual strategic planning process
  • Structuring Innovation - having the operational responsibility for running and improving the structured innovation process - Impact Bets
  • M&A - running the M&A program including identifying and acquiring targets and ensuring smooth post merger integrations after acquisitions
  • Captive Consultants being called in as analytical task forces to identify and solve complex business problems throughout the organization

Why this role is exciting!

The position is tasked with building and leading a highly talented and motivated strategy team that is running the global strategic planning process, analyzing new organic growth initiatives and strategies for the company, as well as inorganic growth through M&A. 

As Strategy Director you advise the executives in terms of the types of work that might be most relevant and useful, outline the scope of strategy work and manage requests from departments. You will be accountable for much of the work the strategy team does and the impact they deliver; you remain involved in daily problem-solving and help your team solve the toughest parts of each challenge. As Strategy Director a key role will also be helping the enablement of the strategy team, take leadership roles in the firm and contribute more heavily to recruiting, office/practice leadership, etc.

The Strategy Director uses their business skills to provide advice and expertise to solve issues, create value, and maximize growth to business owners. They identify options for the organization and suggest recommendations for change, as well as advise on additional resources to implement solutions. Over time, they may also take project leadership roles in areas of strategic importance. The strategy, management, and operations of a company are the main areas strategy directors work in.

What you will be doing:

  • You will provide consultation to the executive team and top managers at client organizations, and with your sound expertise, provide leadership and direction.  
  • Within the firm, you'll play the role of an entrepreneur who reinvents Impact and opens up new opportunities for market impact. 
  • You'll be a mentor and an advisor to developing strategy team members, and as a member of Impacts global management network, you will be responsible for integrating insights from internal and external specialists as well as developing world-class knowledge. 
  • You will be an important source of intellectual insight on projects, framing business problems in a way that the strategy team can then execute on to drive value. Specifically, you'll be responsible for identifying and developing new opportunities, to advise on transformational change and capability building, leading confirmed large projects on day-to-day problem solving, team management, bringing in deep functional knowledge, expertise, and proprietary tools to every situation, while ensuring the highest quality work, and inspiring, leading and developing new strategy staff.

Does this sound like you? 

  • Advanced degree, preferably an MBA or Master’s degree in a relevant field
  • Director, Associate Principal/Partner level (or equivalent title) experience at a tier-one consulting firm or similar leadership position in leading firm
  • 8+ years of work experience after graduate school, with a distinctive record of professional achievement and impact 
  • Experience leading cross-functional teams and in-depth of knowledge/defined involvement in helping frame, design and execute solutions for challenging business situations 
  • Team-orientation and collaborative approach; outstanding listening skills and the ability to manage through influence 
  • Proven thought leadership within his/her industry space including production, syndication/publication of marketable knowledge 
  • Exceptional intellectual and analytical curiosity, a creative visionary who can manage innovation 
  • Sophisticated executive demeanor, comfortable functioning at the highest levels of client organizations; excellent presentation skills, including strong verbal and writing capabilities 
  • Seasoned leader or director with strong entrepreneurial drive, who thrives on intellectual challenge and raises the bar in terms of delivery 
  • Ability to work collaboratively in a team environment and to work effectively with people at all levels in an organization
  • Ability to communicate complex ideas effectively – both verbally and in writing – in English and the local office language(s)
  • Ability to take initiative and eager to break new ground, create opportunities for others, and take personal risks
  • Willingness to travel and work flexibly with time zones

What we offer:

  • Work closely with some of the world’s best in the industry 
  • Access and collaborate directly with brilliant a-level talent and the top executive leadership
  • An established company with a cool, high-velocity work ethos, where you can leave your mark on the organization and shape the strategy team!
  • Address exciting opportunities and complex strategic challenges in the leading partnership automation provider
  • Become part of an international community having the ability to travel abroad and work in all our headquarters
  • Are part of an inclusive work environment, where we support, trust and cheer on each other
  • An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Growth Product Manager
Oslo
Read more

The Company

Impact is the global leader in Partnership Automation software. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb and Uber to help them manage all different types of partnerships, including Influencers, affiliates, publishers and strategic partnerships Our combined suite of products covers the entire partnership lifecycle, including recruiting, onboarding, contracting, tracking and payments. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 800 employees and eleven offices across the United States, Europe, Africa, and Asia. 

We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you. 

About the Strategy Team:

Impact has ambitious goals for growth and has strengthened the firm's strategic capability around the Founder and Chief Strategy Officer by setting up the Impact Strategy Team. The Strategy team is an extension of the executive team’s arm with regards to strategic initiatives including:

  • Strategy Development and Implementation - leading / supporting Impacts strategy development and implementing strategic projects in existing operations
  • Strengthening Core Capabilities - having the operational responsibility for running and improving the semi-annual strategic planning process
  • Structuring Innovation - having the operational responsibility for running and improving the structured innovation process - Impact Bets
  • M&A - running the M&A program including identifying and acquiring targets and ensuring smooth post merger integrations after acquisitions
  • Captive Consultants being called in as analytical task forces to identify and solve complex business problems throughout the organization

Why this role is exciting!

Do you want to take an active role in shaping the future of the modern partnerships industry? Do you enjoy solving big strategic issues? Do you want to manage complex strategic transformations and business development projects?

If you answered yes to these questions, we believe this is the right job for you!

As a Strategic Transformations Project Manager in Impact, you’ll take part in shaping the overall strategy by working on a range of different projects across multiple geographies and functions, and should therefore enjoy working with different types of people and environments. To succeed in this role, you should be able to quickly gain an overview of complex issues, and be comfortable with asking questions in search of the right answers. As the dedicated project manager you will be given the responsibility of leading some of the most complex and demanding organizational changes and strategic initiatives of the company. You will be a part of a small and dedicated team, but at the same time have a broad reach towards the other departments within Impact.com. 

The role will report to the Founder and Chief Strategy Officer (Former CEO), and work closely with both the strategy team and leadership team.

Impact is a global firm and the role is international by nature. Working as a Strategy Manager from Oslo, you will have a lot of autonomy in defining your own work day, however you will need to expect, depending on project, weekly collaboration across time zones. This role also allows for travel to other offices as needed.

What you will be doing:

The strategy is lean and all members contribute where necessary. However, the Strategic Transformation Manager is responsible for contributing to the following:

  • Responsible for the overall execution and success of these large-scale turnarounds and transformations. 
  • Leverage a broad range of leadership and influencing styles, ranging from respected manager to motivational senior coach
  • Display high energy and resilience in ambiguous and faced-paced contexts. 
  • Support the Strategy Ops. Manager coordinate the operations of full year and half year planning
  • Supporting in particular Bets as SDM or Bets Manager
  • Support in the recruitment of further A-class hires to strengthen the strategy team and Oslo office
  • Serving as a trusted advisor to the entire management of Impact.

Does this sound like you? 

  • Bachelor or Master’s degree from a top-tier university with consistent outstanding academic record; advanced degree or MBA is preferred
  • 4-8 years of experience from leading companies, preferably including 1-3 years in a leadership role within the business
  • Solid functional knowledge, including but not limited to strategic transformations, business development, marketplace operations, lean, project management, etc. 
  • Strong quantitative, analytical and conceptual problem-solving skills combined with outstanding business acumen
  • Proven ability to lead teams, motivate others, communicate complex ideas clearly, gain the respect of clients and colleagues, and work collaboratively
  • Expertise driving rapid and successful operational turnarounds and/or rapid growth programs across key strategic, revenue, cost and working capital levers
  • Collaborative relationship builder with ability to work collaboratively in a distributed team environment
  • Ability to work effectively with people at all levels in an organization
  • Empathetic and a team player
  • Entrepreneurial and results-driven achiever
  • Ability to communicate complex ideas effectively – both verbally and in writing – in English and the local office language(s)
  • Ability to take initiative and eager to break new ground, create opportunities for others, and take personal risks
  • Willingness to travel and work flexibly with time zones

What we offer:

  • Work closely with some of the world’s best in the industry 
  • Access and collaborate directly with brilliant a-level talent and the top executive leadership
  • An established company with a cool, high-velocity work ethos, where you can leave your mark on the organization!
  • Address exciting opportunities and complex strategic challenges in the leading partnership automation provider
  • Become part of an international community having the ability to travel abroad and work in all our headquarters
  • Are part of an inclusive work environment, where we support, trust and cheer on each other
  • An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Growth Product Manager
Oslo
Read more

The Company:

Impact is the global leader in Partnership Automation software. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb and Uber to help them manage all different types of partnerships, including Influencers, affiliates, publishers and strategic partnerships Our combined suite of products covers the entire partnership lifecycle, including recruiting, onboarding, contracting, tracking and payments. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 800 employees and eleven offices across the United States, Europe, Africa, and Asia. 

We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you. 

About the Strategy Team:

Impact has ambitious goals for growth and has strengthened the firm's strategic capability around the Founder and Chief Strategy Officer by setting up the Impact Strategy Team. The Strategy team is an extension of the executive team’s arm with regards to strategic initiatives including:

  • Strategy Development and Implementation - leading / supporting Impacts strategy development and implementing strategic projects in existing operations
  • Strengthening Core Capabilities - having the operational responsibility for running and improving the semi-annual strategic planning process
  • Structuring Innovation - having the operational responsibility for running and improving the structured innovation process - Impact Bets
  • M&A - running the M&A program including identifying and acquiring targets and ensuring smooth post merger integrations after acquisitions
  • Captive Consultants being called in as analytical task forces to identify and solve complex business problems throughout the organization

 

Why is this role exciting!

Do you want to take an active role in shaping and disrupting the future of the modern partnerships industry? Do you want to help build the next great product offerings within the ParTech space from scratch? Do you want to jumpstart and manage multiple product line ventures?

If you answered yes to these questions, we believe this is the right job for you!

The Impact strategy team is looking for a creative and entrepreneurial individual that wants to take a leading role in commercializing several of our future product lines. We are currently rigging our very own Impact Labs which will be a ParTech incubator creating new solutions that deepen the capabilities of the overall product.

As a Growth Product Manager, you will be working within a structured innovation process that manages and drives a portfolio of new venture concepts that Impact wants to explore. 

We are looking for individuals who have been part of startups and know how to get their hands dirty and get things done - or who have done similar business development within larger innovative firms. The ventures we are creating are exploring new technologies and service offerings. Therefore, we are looking for a tech/engineering mindset that can both understand the core technology and the business case surrounding it by verifying the concepts’ viability, desirability and feasibility.

An important role will be ideating and capturing new concepts from across the firm to feed the innovation funnel. As part of the verification process Growth Product Managers will go out into the field and test concepts with potential clients, incrementally proving and building the concepts. Once you have set up a venture, you will be running a pseudo P&L at the product line level and be responsible for driving the product line forward. 

This role will require a lot of self sufficiency and the Growth Product Manager should be able to “take the hill” on their own - reaching out to the necessary players within Impact to get things done. As mini CEOs you will be thinking about and representing their product lines on a day-to-day basis and ensuring the product has a strategic focus over the longer horizon.

The role will report to the Founder and Chief Strategy Officer (Former CEO), and work closely with both the strategy team and leadership team.

Impact is a global firm and the role is international by nature. Working as a Strategy Manager from Oslo, you will have a lot of autonomy in defining your own work day, however you will need to expect, depending on project, weekly collaboration across time zones. This role also involves travelling to head offices as needed.

What you will be doing:

The strategy team is lean and all members contribute where necessary. However, the Growth Product Manager is responsible for contributing to the following:

  • Do whatever takes to build our next game changing products (we will provide the niche UX/dev skills)
    • Lead Product Specification & UX with our design team
    • Market validation with clients or running experiments
    • Working with internal or external engineering teams to get the products built.
    • Stand up initial marketing efforts to acquire customers.
    • As products mature, work to transition ownership into the product organization as required.
  • Driving venture concepts through the Impact Labs and verifying their viability, desirability and feasibility.
  • Developing and running the future product lines of Impact.com including managing a pseudo P&L
  • Supporting in particular Impact Bets as SDM or Bets Manager
  • Support in the recruitment of further A-class hires to strengthen the strategy team and the Oslo headquarter
  • Serving as a trusted advisor to the entire management of Impact.

Does this sound like you?

  • Bachelor or Master’s degree of engineering type background from a top-tier university with consistent outstanding academic record. Supplementary, an advanced business degree or MBA is preferred
  • Has started their own startup, has been part of an initial startup team, or has otherwise experience in commercializing products within larger, innovative firms. 
  • Has experience working with innovation frameworks such as lean startup
  • Self sufficient, robust and able to “take the hill” on their own
  • Strong quantitative, analytical and conceptual problem-solving skills combined with outstanding business acumen
  • Proven ability to lead teams, motivate others, communicate complex ideas clearly, gain the respect of clients and colleagues, and work collaboratively
  • Collaborative relationship builder with ability to work collaboratively in a distributed team environment at all levels in an organization
  • Ability to communicate complex ideas effectively – both verbally and in writing – in English and the local office language(s)
  • Ability to take initiative and eager to break new ground, create opportunities for others, and take personal risks
  • Willingness to travel and work flexibly with time zones

What we offer:

  • Work closely with some of the world’s best in the industry 
  • Access and collaborate directly with brilliant a-level talent and the top executive leadership
  • An established company with a cool, high-velocity work ethos, where you can leave your mark on the organization!
  • Address exciting opportunities and complex strategic challenges in the leading partnership automation provider
  • Become part of an international community having the ability to travel abroad and work in all our headquarters
  • Are part of an inclusive work environment, where we support, trust and cheer on each other
  • An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
  • Stock Grants - 4-year vesting schedule pending Board approval

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Manager, Strategy Development
London, Oslo
Read more

The Company: 

Impact is the global leader in Partnership Automation software. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb and Uber to help them manage all different types of partnerships, including Influencers, affiliates, publishers and strategic partnerships Our combined suite of products covers the entire partnership lifecycle, including recruiting, onboarding, contracting, tracking and payments. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 800 employees and eleven offices across the United States, Europe, Africa, and Asia. 

We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you. 

About the Strategy Team

Impact has ambitious goals for growth and has strengthened the firm's strategic capability around the Founder and Chief Strategy Officer by setting up the Impact Strategy Team. The Strategy team is an extension of the executive team’s arm with regards to strategic initiatives including:

  • Strategy Development and Implementation - leading / supporting Impacts strategy development and implementing strategic projects in existing operations
  • Strengthening Core Capabilities - having the operational responsibility for running and improving the semi-annual strategic planning process
  • Structuring Innovation - having the operational responsibility for running and improving the structured innovation process - Impact Bets
  • M&A - running the M&A program including identifying and acquiring targets and ensuring smooth post merger integrations after acquisitions
  • Captive Consultants being called in as analytical task forces to identify and solve complex business problems throughout the organization

Why this role is exciting!

Do you want to take an active role in shaping the future of the modern partnerships industry? Do you enjoy solving big strategic issues? Do you want to manage complex strategy- and business development projects?

If you answered yes to these questions, we believe this is the right job for you!

Strategy Development Managers use their business skills to provide advice and expertise to solve issues, create value, and maximize growth to business owners. They identify options for the organization and suggest recommendations for change, as well as advise on additional resources to implement solutions. Over time, they may also take project leadership roles in areas of strategic importance. The strategy, management, and operations of a company are the main areas strategy managers work in.

Although primary responsibility is Strategy Development and Implementation, when capacity allows, strategy operations managers contribute to operations oversight, capability, support and analysis.

The role will report to the Founder and Chief Strategy Officer (Former CEO), and work closely with both the strategy team and leadership team.

Impact is a global firm and the role is international by nature. Working as a Strategy Manager from Oslo, you will have a lot of autonomy in defining your own work day, however you will need to expect, depending on project, weekly collaboration across time zones. This role also allows for travel to other offices as needed.

What you will be doing:

The strategy is lean and all members contribute where necessary. However, the Strategy Development Manager is responsible for contributing to the following:

  • Bring leverage to the executive team by extending their presence, bringing analytical capacity (strategic FP&A) and being a neutral third party observant
  • Increase Impacts maturity by assessing, articulating and maintaining long term company strategy including zooming out for future scenarios, zooming in for current operations and cascading it down the organization incl. product strategy.
  • Support the Strategy Ops. Manager coordinate the operations of full year and half year planning
  • Improving the core capability system (method, governance and artifacts)
  • Setting up and improving the structured innovation system (Bets system) by developing and maintaining method, governance and artifacts.
  • Supporting in the M&A and IPO motion
  • Supporting in particular Bets as SDM or Bets Manager
  • Support in the recruitment of further A-class hires to strengthen the strategy team and Oslo office
  • Serving as a trusted advisor to the entire management of Impact.

Does this sound like you? 

  • Bachelor or Master’s degree from a top-tier university with consistent outstanding academic record; advanced degree or MBA is preferred
  • 4-8 years of experience from leading strategy consulting or investment banking companies, preferably including 1-3 years in a leadership role within the business
  • Solid functional knowledge, including but not limited to strategic transformations, business development, marketplace operations, lean, project management, etc. 
  • Strong quantitative, analytical and conceptual problem-solving skills combined with outstanding business acumen
  • Proven ability to lead teams, motivate others, communicate complex ideas clearly, gain the respect of clients and colleagues, and work collaboratively
  • Expertise driving rapid and successful operational turnarounds and/or rapid growth programs across key strategic, revenue, cost and working capital levers
  • Collaborative relationship builder with ability to work collaboratively in a distributed team environment at all levels in an organization
  • Empathetic and a team player
  • Entrepreneurial and results-driven achiever
  • Ability to communicate complex ideas effectively – both verbally and in writing – in English and the local office language(s)
  • Ability to take initiative and eager to break new ground, create opportunities for others, and take personal risks
  • Willingness to travel and work flexibly with time zones

What we offer:

  • Work closely with some of the world’s best in the industry 
  • Access and collaborate directly with brilliant a-level talent and the top executive leadership
  • An established company with a cool, high-velocity work ethos, where you can leave your mark on the organization!
  • Address exciting opportunities and complex strategic challenges in the leading partnership automation provider
  • Become part of an international community having the ability to travel abroad and work in all our headquarters
  • Are part of an inclusive work environment, where we support, trust and cheer on each other
  • An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
  • Stock Grants - 4-year vesting schedule pending Board approval

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Manager, Strategy Development
London, Oslo
Read more

The Company: 

Impact is the global leader in Partnership Automation software. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb and Uber to help them manage all different types of partnerships, including Influencers, affiliates, publishers and strategic partnerships Our combined suite of products covers the entire partnership lifecycle, including recruiting, onboarding, contracting, tracking and payments. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 800 employees and eleven offices across the United States, Europe, Africa, and Asia. 

We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you. 

About the Strategy Team

Impact has ambitious goals for growth and has strengthened the firm's strategic capability around the Founder and Chief Strategy Officer by setting up the Impact Strategy Team. The Strategy team is an extension of the executive team’s arm with regards to strategic initiatives including:

  • Strategy Development and Implementation - leading / supporting Impacts strategy development and implementing strategic projects in existing operations
  • Strengthening Core Capabilities - having the operational responsibility for running and improving the semi-annual strategic planning process
  • Structuring Innovation - having the operational responsibility for running and improving the structured innovation process - Impact Bets
  • M&A - running the M&A program including identifying and acquiring targets and ensuring smooth post merger integrations after acquisitions
  • Captive Consultants being called in as analytical task forces to identify and solve complex business problems throughout the organization

 

Why this role is exciting!

Do you want to take an active role in shaping the future of the modern partnerships industry? Do you enjoy solving big strategic issues? Do you want to manage complex strategy- and business development projects?

If you answered yes to these questions, we believe this is the right job for you!

Strategy Development Managers use their business skills to provide advice and expertise to solve issues, create value, and maximize growth to business owners. They identify options for the organization and suggest recommendations for change, as well as advise on additional resources to implement solutions. Over time, they may also take project leadership roles in areas of strategic importance. The strategy, management, and operations of a company are the main areas strategy managers work in.

Although primary responsibility is Strategy Development and Implementation, when capacity allows, strategy operations managers contribute to operations oversight, capability, support and analysis.

The role will report to the Founder and Chief Strategy Officer (Former CEO), and work closely with both the strategy team and leadership team.

Impact is a global firm and the role is international by nature. Working as a Strategy Manager from Oslo, you will have a lot of autonomy in defining your own work day, however you will need to expect, depending on project, weekly collaboration across time zones. This role also allows for travel to other offices as needed.

What you will be doing:

The strategy is lean and all members contribute where necessary. However, the Strategy Development Manager is responsible for contributing to the following:

  • Bring leverage to the executive team by extending their presence, bringing analytical capacity (strategic FP&A) and being a neutral third party observant
  • Increase Impacts maturity by assessing, articulating and maintaining long term company strategy including zooming out for future scenarios, zooming in for current operations and cascading it down the organization incl. product strategy.
  • Support the Strategy Ops. Manager coordinate the operations of full year and half year planning
  • Improving the core capability system (method, governance and artifacts)
  • Setting up and improving the structured innovation system (Bets system) by developing and maintaining method, governance and artifacts.
  • Supporting in the M&A and IPO motion
  • Supporting in particular Bets as SDM or Bets Manager
  • Support in the recruitment of further A-class hires to strengthen the strategy team and Oslo office
  • Serving as a trusted advisor to the entire management of Impact.

Does this sound like you? 

  • Bachelor or Master’s degree from a top-tier university with consistent outstanding academic record; advanced degree or MBA is preferred
  • 4-8 years of experience from leading strategy consulting or investment banking companies, preferably including 1-3 years in a leadership role within the business
  • Solid functional knowledge, including but not limited to strategic transformations, business development, marketplace operations, lean, project management, etc. 
  • Strong quantitative, analytical and conceptual problem-solving skills combined with outstanding business acumen
  • Proven ability to lead teams, motivate others, communicate complex ideas clearly, gain the respect of clients and colleagues, and work collaboratively
  • Expertise driving rapid and successful operational turnarounds and/or rapid growth programs across key strategic, revenue, cost and working capital levers
  • Collaborative relationship builder with ability to work collaboratively in a distributed team environment at all levels in an organization
  • Empathetic and a team player
  • Entrepreneurial and results-driven achiever
  • Ability to communicate complex ideas effectively – both verbally and in writing – in English and the local office language(s)
  • Ability to take initiative and eager to break new ground, create opportunities for others, and take personal risks
  • Willingness to travel and work flexibly with time zones

What we offer:

  • Work closely with some of the world’s best in the industry 
  • Access and collaborate directly with brilliant a-level talent and the top executive leadership
  • An established company with a cool, high-velocity work ethos, where you can leave your mark on the organization!
  • Address exciting opportunities and complex strategic challenges in the leading partnership automation provider
  • Become part of an international community having the ability to travel abroad and work in all our headquarters
  • Are part of an inclusive work environment, where we support, trust and cheer on each other
  • An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
  • Stock Grants - 4-year vesting schedule pending Board approval

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Project Manager, Strategic Transformation
Oslo
Read more

The Company

Impact is the global leader in Partnership Automation software. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb and Uber to help them manage all different types of partnerships, including Influencers, affiliates, publishers and strategic partnerships Our combined suite of products covers the entire partnership lifecycle, including recruiting, onboarding, contracting, tracking and payments. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 800 employees and eleven offices across the United States, Europe, Africa, and Asia. 

We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you. 

About the Strategy Team

Impact has ambitious goals for growth and has strengthened the firm's strategic capability around the Founder and Chief Strategy Officer by setting up the Impact Strategy Team. The Strategy team is an extension of the executive team’s arm with regards to strategic initiatives including:

  • Strategy Development and Implementation - leading / supporting Impacts strategy development and implementing strategic projects in existing operations
  • Strengthening Core Capabilities - having the operational responsibility for running and improving the semi-annual strategic planning process
  • Structuring Innovation - having the operational responsibility for running and improving the structured innovation process - Impact Bets
  • M&A - running the M&A program including identifying and acquiring targets and ensuring smooth post merger integrations after acquisitions
  • Captive Consultants being called in as analytical task forces to identify and solve complex business problems throughout the organization

Why this role is exciting!

Do you want to take an active role in shaping the future of the modern partnerships industry? Do you enjoy solving big strategic issues? Do you want to manage complex strategic transformations and business development projects?

If you answered yes to these questions, we believe this is the right job for you!

As a Strategic Transformations Project Manager in Impact, you’ll take part in shaping the overall strategy by working on a range of different projects across multiple geographies and functions, and should therefore enjoy working with different types of people and environments. To succeed in this role, you should be able to quickly gain an overview of complex issues, and be comfortable with asking questions in search of the right answers. As the dedicated project manager you will be given the responsibility of leading some of the most complex and demanding organizational changes and strategic initiatives of the company. You will be a part of a small and dedicated team, but at the same time have a broad reach towards the other departments within Impact.com. 

The role will report to the Founder and Chief Strategy Officer (Former CEO), and work closely with both the strategy team and leadership team.

Impact is a global firm and the role is international by nature. Working as a Strategy Manager from Oslo, you will have a lot of autonomy in defining your own work day, however you will need to expect, depending on project, weekly collaboration across time zones. This role also allows for travel to other offices as needed.

What you will be doing:

The strategy is lean and all members contribute where necessary. However, the Strategic Transformation Manager is responsible for contributing to the following:

  • Responsible for the overall execution and success of these large-scale turnarounds and transformations. 
  • Leverage a broad range of leadership and influencing styles, ranging from respected manager to motivational senior coach
  • Display high energy and resilience in ambiguous and faced-paced contexts. 
  • Support the Strategy Ops. Manager coordinate the operations of full year and half year planning
  • Supporting in particular Bets as SDM or Bets Manager
  • Support in the recruitment of further A-class hires to strengthen the strategy team and Oslo office
  • Serving as a trusted advisor to the entire management of Impact.

Does this sound like you? 

  • Bachelor or Master’s degree from a top-tier university with consistent outstanding academic record; advanced degree or MBA is preferred
  • 4-8 years of experience from leading companies, preferably including 1-3 years in a leadership role within the business
  • Solid functional knowledge, including but not limited to strategic transformations, business development, marketplace operations, lean, project management, etc. 
  • Strong quantitative, analytical and conceptual problem-solving skills combined with outstanding business acumen
  • Proven ability to lead teams, motivate others, communicate complex ideas clearly, gain the respect of clients and colleagues, and work collaboratively
  • Expertise driving rapid and successful operational turnarounds and/or rapid growth programs across key strategic, revenue, cost and working capital levers
  • Collaborative relationship builder with ability to work collaboratively in a distributed team environment
  • Ability to work effectively with people at all levels in an organization
  • Empathetic and a team player
  • Entrepreneurial and results-driven achiever
  • Ability to communicate complex ideas effectively – both verbally and in writing – in English and the local office language(s)
  • Ability to take initiative and eager to break new ground, create opportunities for others, and take personal risks
  • Willingness to travel and work flexibly with time zones

What we offer:

  • Work closely with some of the world’s best in the industry 
  • Access and collaborate directly with brilliant a-level talent and the top executive leadership
  • An established company with a cool, high-velocity work ethos, where you can leave your mark on the organization!
  • Address exciting opportunities and complex strategic challenges in the leading partnership automation provider
  • Become part of an international community having the ability to travel abroad and work in all our headquarters
  • Are part of an inclusive work environment, where we support, trust and cheer on each other
  • An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Project Manager, Strategic Transformation
Oslo
Read more

The Company

Impact is the global leader in Partnership Automation software. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb and Uber to help them manage all different types of partnerships, including Influencers, affiliates, publishers and strategic partnerships Our combined suite of products covers the entire partnership lifecycle, including recruiting, onboarding, contracting, tracking and payments. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 800 employees and eleven offices across the United States, Europe, Africa, and Asia. 

We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you. 

About the Strategy Team

Impact has ambitious goals for growth and has strengthened the firm's strategic capability around the Founder and Chief Strategy Officer by setting up the Impact Strategy Team. The Strategy team is an extension of the executive team’s arm with regards to strategic initiatives including:

  • Strategy Development and Implementation - leading / supporting Impacts strategy development and implementing strategic projects in existing operations
  • Strengthening Core Capabilities - having the operational responsibility for running and improving the semi-annual strategic planning process
  • Structuring Innovation - having the operational responsibility for running and improving the structured innovation process - Impact Bets
  • M&A - running the M&A program including identifying and acquiring targets and ensuring smooth post merger integrations after acquisitions
  • Captive Consultants being called in as analytical task forces to identify and solve complex business problems throughout the organization

Why this role is exciting!

Do you want to take an active role in shaping the future of the modern partnerships industry? Do you enjoy solving big strategic issues? Do you want to manage complex strategic transformations and business development projects?

If you answered yes to these questions, we believe this is the right job for you!

As a Strategic Transformations Project Manager in Impact, you’ll take part in shaping the overall strategy by working on a range of different projects across multiple geographies and functions, and should therefore enjoy working with different types of people and environments. To succeed in this role, you should be able to quickly gain an overview of complex issues, and be comfortable with asking questions in search of the right answers. As the dedicated project manager you will be given the responsibility of leading some of the most complex and demanding organizational changes and strategic initiatives of the company. You will be a part of a small and dedicated team, but at the same time have a broad reach towards the other departments within Impact.com. 

The role will report to the Founder and Chief Strategy Officer (Former CEO), and work closely with both the strategy team and leadership team.

Impact is a global firm and the role is international by nature. Working as a Strategy Manager from Oslo, you will have a lot of autonomy in defining your own work day, however you will need to expect, depending on project, weekly collaboration across time zones. This role also allows for travel to other offices as needed.

What you will be doing:

The strategy is lean and all members contribute where necessary. However, the Strategic Transformation Manager is responsible for contributing to the following:

  • Responsible for the overall execution and success of these large-scale turnarounds and transformations. 
  • Leverage a broad range of leadership and influencing styles, ranging from respected manager to motivational senior coach
  • Display high energy and resilience in ambiguous and faced-paced contexts. 
  • Support the Strategy Ops. Manager coordinate the operations of full year and half year planning
  • Supporting in particular Bets as SDM or Bets Manager
  • Support in the recruitment of further A-class hires to strengthen the strategy team and Oslo office
  • Serving as a trusted advisor to the entire management of Impact.

Does this sound like you? 

  • Bachelor or Master’s degree from a top-tier university with consistent outstanding academic record; advanced degree or MBA is preferred
  • 4-8 years of experience from leading companies, preferably including 1-3 years in a leadership role within the business
  • Solid functional knowledge, including but not limited to strategic transformations, business development, marketplace operations, lean, project management, etc. 
  • Strong quantitative, analytical and conceptual problem-solving skills combined with outstanding business acumen
  • Proven ability to lead teams, motivate others, communicate complex ideas clearly, gain the respect of clients and colleagues, and work collaboratively
  • Expertise driving rapid and successful operational turnarounds and/or rapid growth programs across key strategic, revenue, cost and working capital levers
  • Collaborative relationship builder with ability to work collaboratively in a distributed team environment
  • Ability to work effectively with people at all levels in an organization
  • Empathetic and a team player
  • Entrepreneurial and results-driven achiever
  • Ability to communicate complex ideas effectively – both verbally and in writing – in English and the local office language(s)
  • Ability to take initiative and eager to break new ground, create opportunities for others, and take personal risks
  • Willingness to travel and work flexibly with time zones

What we offer:

  • Work closely with some of the world’s best in the industry 
  • Access and collaborate directly with brilliant a-level talent and the top executive leadership
  • An established company with a cool, high-velocity work ethos, where you can leave your mark on the organization!
  • Address exciting opportunities and complex strategic challenges in the leading partnership automation provider
  • Become part of an international community having the ability to travel abroad and work in all our headquarters
  • Are part of an inclusive work environment, where we support, trust and cheer on each other
  • An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


G&A - People

Sales Recruiter
Remote (US)
Read more

Our Company: 

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you.  

Impact is the global leader in Partnership Automation.  We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships.  From social influencers, B2B, strategic partners, publishers, and traditional affiliates...we have them covered. Our combined suite of products covers the full life partnership lifecycle including; onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud.  Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 800 employees and eleven offices across the United States, Europe, Africa and Asia. 

Does this sound like you? 🎓

  • Drive the full cycle recruitment process for sales hires and have a “hands-on” approach to attracting, assessing and on-boarding the best talent.
  • Ensure that sales recruiting efforts are aligned with company goals.
  • Experience recruiting Account Executives, BDR's and Director level sales roles. 
  • Assess current processes and advise on process improvement opportunities with the aim of standardizing our recruiting practices.
  • Work alongside hiring managers to devise interview plans and ensure that interviewers are well trained and clear on what is expected of them.
  • Conduct research to identify marketing possibilities and evaluate recruitment needs.
  • Define and implement social media strategies to increase applications & brand awareness internationally.
  • Analyze and research recruitment data, online market trends and previous marketing activities to direct activities.
  • Act on new social media developments, trends and opportunities.

Benefits/Perks: 🏝

  • Medical, Dental and Vision insurance
  • Flexible work hours
  • An established company with a cool, high velocity work ethos, where each person can make a difference!

____________________________________________________________________________



We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 

Sales Recruiter - 6 Month Contract
New York, Santa Barbara
Read more

Our Company: 

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you.  

Impact is the global leader in Partnership Automation.  We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships.  From social influencers, B2B, strategic partners, publishers, and traditional affiliates...we have them covered. Our combined suite of products covers the full life partnership lifecycle including; onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud.  Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 800 employees and eleven offices across the United States, Europe, Africa and Asia. 

Does this sound like you? 🎓

  • Drive the full cycle recruitment process for sales hires and have a “hands-on” approach to attracting, assessing and on-boarding the best talent.
  • Ensure that sales recruiting efforts are aligned with company goals.
  • Experience recruiting Account Executives, BDR's and Director level sales roles. 
  • Assess current processes and advise on process improvement opportunities with the aim of standardizing our recruiting practices.
  • Work alongside hiring managers to devise interview plans and ensure that interviewers are well trained and clear on what is expected of them.
  • Conduct research to identify marketing possibilities and evaluate recruitment needs.
  • Define and implement social media strategies to increase applications & brand awareness internationally.
  • Analyze and research recruitment data, online market trends and previous marketing activities to direct activities.
  • Act on new social media developments, trends and opportunities.

Benefits/Perks: 🏝

  • Medical, Dental and Vision insurance
  • Flexible work hours
  • An established company with a cool, high velocity work ethos, where each person can make a difference!

____________________________________________________________________________



We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 


R&D - Product

Lead UX Designer
Cape Town
Read more

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

The UX Design Lead will own and drive the design for multiple products at Impact.com. Work closely with product management, engineering, and executive leadership in a fast-paced, collaborative environment, and drive the user experience of products from early-stage concepts through launch and beyond.

We are looking for a talented and experienced designer with exceptional problem-solving abilities, clear communication skills, solid design instincts, and obsession attention to detail to work on complex problems that require elegant, customer-focused solutions. Ideal candidates are responsive, flexible, and are self-starters who bring original ideas and fresh approaches to everyday projects.

 

What You'll Do:

  • Translate business needs and concepts into wireframes, mockups, and prototypes
  • Work closely with and incorporate feedback from the rest of the UX design team
  • Lead design reviews, provide design direction for other designers when needed
  • Facilitate product visions by researching, conceiving, wireframing, sketching, prototyping, and mocking up user experiences.
  • Take a user-centered design approach and be able to rapidly test and iterate your
  • Work within Agile/Scrum process and contribute to a culture of continuous improvement
  • Maintain a keen eye for clean, elegant design with close attention to detail and pixel-perfect implementation
  • Suggest user experience enhancements and come up with ideas for improvement to screens and workflows.
  • Communicate and work effectively with cross-functional team members including but not limited to product managers, qa, sales, marketing, and engineers.

What you Have?

  • BA/BS or advanced degree preferred in Human Factors, Human-Computer Interaction, Industrial Design, Cognitive Psychology, or a related field or demonstrated comparable experience designing commercial software products
  • 5+ years’ experience in User Experience Design or Product Design
  • Obsessive attention to detail
  • Experience leading, managing, or mentoring other UX designers is a plus
  • Extensive knowledge with design tools such as Figma, Sketch, or the Adobe Creative Suite
  • Experience with designing complex workflows, reporting & data visualization, and financial reporting UIs
  • Mastery of user centered design principles and
  • Experience working on large-scale complex Saas Platforms
  • Knowledge of agile software development
  • Excellent communication skills (oral, written, and listening).
  • Ability to work independently, without direction or
  • Ability to visualize solutions (before one is built)
  • Analytical thinking skills

 

Benefits/Perks

  • Unlimited PTO policy
    • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development
    • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund
    • Group schemes with Discovery & Bonitas for medical aid
    • Group scheme with Momentum for provident fund
  • Stock Options
    • 4-year vesting schedule pending Board approval
  • Internet Allowance
  • Flexible work hours
  • Casual work environment

During the current time we continue to work from home. Should local and national government advice deem it is safe to go back to office working we will make facilities available to our teams.


Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

 

#LI-RL1

PHP/Backend Web Developer
Cape Town
Read more

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

As a PHP developer you are part of Web Development team, within the Marketing department.

The team uses WordPress as a part of the stack but also follows general web development industry best practices. This includes among others version control for active collaboration, automated builds and deployments across dev, staging and production environments and a modular web design system.

You would focus primarily on building additional backend functionality using PHP libraries, frameworks or custom-built solutions. This work will not be on many different sites (digital agency style) but rather focused on Impact’s main site and some subsidiary company websites. This long term ownership allows us to strive for increasing levels of quality, innovation and improvements.

What you'll do:

  • Develop backend features using primarily PHP: 
    • Duty Statement: Extend Impact’s custom WordPress theme with custom solutions, 3rd party libraries, frameworks, or other fitting solutions.
    • Duty Statement: Maintaining existing and new integrations with 3rd party SaaS vendors.
    • Duty Statement: Developing solutions that keep performance and end-user experience in mind.
  • Own the WordPress backend codebase:  
    • Duty Statement: Build custom WordPress shortcodes or plugins for newly created custom features.
    • Duty Statement: Extend, maintain and/or replace current WordPress plugins.
    • Duty Statement: Implement WordPress development best practices (theme development, WP API usage, WP DB additions, custom post types, etc).
  • Implement continuous improvements to codebase/environment: 
    • Duty Statement: Improve and extend the build process to allow additional automation that allows time savings and quality improvements.
    • Duty Statement: Monitor and analyze site performance (server load, response times, etc) to optimise page loading speeds and other performance metrics.
  • Maintain, troubleshoot and configure cloud server:
    • Duty Statement: Engage with PaaS vendor to maintain, troubleshoot and configure cloud-based servers.
    • Duty Statement: Maintain and improve website security based on industry best practices.

 

What You Have:

  • Relevant degree, diploma or equivalent work experience.
  • 3+ years web development experience.
  • Solid understanding of PHP (JS, HTML, CSS beneficial).
  • Required:
    • PHP
    • SQL (MySQL)
    • WordPress Theme and/or Plugin development experience
    • Version control experience (Git)
  • Beneficial:
    • Comfortable with JavaScript, exposure to ReactJS
    • Integrations via API
    • Build processes (Gulp)
    • Experience using PHP’s composer package manager
    • Understanding of Gitflow
    • Experience doing Peer Review via Pull Requests
  • Excellent communication skills (oral, written, and listening).
  • Ability to work independently, without direction or supervision.
  • Devotion to quality.

Benefits/Perks:

  • Unlimited PTO policy
    • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development
    • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund 
    • Group schemes with Discovery & Bonitas for medical aid
    • Group scheme with Momentum for provident fund
  • Stock Options
    • 4-year vesting schedule pending Board approval
  • Internet Allowance
  • Flexible work hours
  • Casual work environment

 

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-CT1

XP Senior Product Manager
Cape Town
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Our Company:

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. If you are looking to join a team where your opinion is valued, your contributions are noticed, you get to work with fun and talented people solving cutting edge marketing challenges with technology, and advance your career, this is the place for you.  

Impact is the global leader in Partnership Automation and catalyst for the new Partnership Economy. Impact accelerates enterprise growth by scaling discovery, recruitment, onboarding, engagement and optimization of all types of partnerships. Impact’s Partnership CloudTM provides automation for the full partnership life cycle; confident decision making and optimization through measurement and attribution; and protection from fraud. Impact drives revenue growth for global enterprises such as Cabela’s, Fanatics, Getty Images, Lenovo, Levi’s, Techstyle and Ticketmaster. Founded in Santa Barbara, CA in 2008, Impact has grown to over 400 employees and ten offices across the United States, Europe, Africa and Asia. 

Why this role is exciting:

This role is responsible for driving company value through the strategic vision, design, development, and adoption of our demand-side experience and underlying platform. The Senior Product Manager will be an expert in the market, understanding the diverse needs of each market vertical and client size. They will work closely with our clients directly along with their success reps to ensure that our client’s experience of our platform is meaningful, delightful, and productive. In this role, they will work closely with our most strategic clients to ensure their success on the platform.

Responsibilities:

Experimentation mindset:

  • Design experiments (A/B Testing, etc.) to drive growth outcomes for the assigned initiatives
  • Work with Product Enablement to analyze and improve sub-optimal user flows throughout user lifecycle (sign-up, onboarding, activation, productive partnerships)

Data and Insights:

  • Work with the internal analytics team and the UX Research team to analyze the effectiveness of experiments.
  • Meet with customers to understand customer needs and build customer “empathy” early in the product life-cycle
  • Work with Product enablement to perform user segment analysis using product analytic tools such as Pendo and Google Analytics
  • Ability to analyze reports for insights and patterns and draw actionable recommendations
  • Solicit product feedback, insight, and input from internal stakeholders

Strategic Thinking:

  • Set the product vision and strategy to grow and scale new business opportunities for Impact Partnership Cloud platform
  • Independently drive large-scale cross-functional initiatives and report progress to leadership
  • Structure strategic conversations involving multiple stakeholders across all levels
  • Effectively lead brainstorming sessions around new initiatives
  • Perform research into new opportunities for disruption

Communication:

  • Clearly communicates objectives across functions
  • Ability to work with external third parties as and when needed for assigned initiatives
  • Ability to proactively solve potential problems with other functions and resolve conflict without authority

Collaboration and Project Management:

  • Able to reach objectively good negotiation results, efficiently, maintaining relationships
  • Ability to lead and participate actively in group meetings
  • Ability to clear roadblocks and demonstrate outcomes

Other Duties:

  • Review industry publications, attend industry conferences and become the ‘go-to’ expert in the assigned functional area
  • Achievement of company key results for objectives related to growth initiatives
  • Detailed analysis for initiative recommendations
  • Clarity and communication of long-term strategy of assigned initiatives
  • Become an expert of the Impact platform
  • Keep up-to-date with changes that occur in the Partnerships space
  • Coordinate the development process from a product perspective
  • Construct and update the squad roadmap
  • Create specifications for new features and epics and work cross-functionally to drive buy-in and with other Squad owners to drive the roadmap forward
  • Train and inform staff on new features and functionality
  • Work with external third parties to assess partnership opportunities
  • Effectively manage discrete projects as they come along
  • Set, track, and complete quarterly goals (OKRs) that are aligned with company and departmental objectives

Does this sound like you?

  • Requires at least 6 years of experience as a product manager with at least 2 years leading the strategic direction of a product line
  • Typically requires a bachelor's degree
  • Requires at least 1 year of experience in Saas software
  • Demonstrable experience driving user growth, performing competitive research or market research in B2B Saas or B2C marketplaces and prior experience in Performance Marketing is a strong plus
  • Performs work with a high degree of latitude. Handles the most complex issues. Possesses expert knowledge of subject matter. Provides leadership, coaching, and/or mentoring to subordinate or a group
  • Ability to foster teamwork
  • Management skills
  • Oral and written communication skills
  • Ability to build collaborative relationships
  • Problem-solving skills
  • Analytical thinking skills
  • Technical expertise.
  • Project management skills.

Benefits/Perks:

  • Medical Aid and Provident Fund 
  • Unlimited PTO 
  • Flexi-time
  • Phenomenal coffee & cereal
  • Casual work environment
  • Games room
  • Free parking
  • Development & training

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-RL1


R&D - Tech

Build Engineer
Columbus
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Our Company:

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you.

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and ten offices across the United States, Europe, Africa, and Asia.

Why this role is exciting:

As a Build Engineer you will be responsible for working hands-on to design, develop and implement processes that automate the build, staging, release & deployment of the software platform. You will also be responsible for infrastructure provisioning through build pipelines. As an enabler of engineering, you will have a direct impact on the productivity of the systems development life cycle.

Responsibilities:

  • The main purpose of Build is to homogenize development and operations, and to create a collaborative and complementary development culture.
  • The methods through which this is most pronounced is automation; including, but not limited to: 
    • Continuous integration & deployment
    • Continuous code quality monitoring
    • Continuous security scanning & license compliance monitoring
    • Configuration management
    • Infrastructure as Code
    • Increase efficiency and optimal use of organizational resources
    • Increase cross-team collaboration and employee satisfaction
    • Support engineers in debugging & resolving issues surrounding build and staging & production deployments

Does this sound like you?

  • Self starter
  • Adaptability
  • Drive
  • Social Skills
  • Personal Development
  • Initiative
  • Previous experience as a software engineer, build / automation engineer
  • Automation & Configuration Management
  • CI/CD Tools. Preferably experience in Jenkins administration & writing pipelines
  • Experience Building Tools
  • Programming and/or scripting language competency, with at least one of; Shell, Java, Groovy
  • Gradle with Groovy configuration & plugin authoring

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • 401k matching
  • Stock Options
  • Flexible work hours
  • Maternity/Paternity Leave
  • An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
  • An established company with a cool, high velocity work ethos, where each person can make a difference!

________________________________________________________________

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.




 

Junior Customer Solutions Specialist
Cape Town
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Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organization that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your role at Impact:

An opportunity to join a Global company delivering Global Customer Solutions (Support) from the Cape Town office. The global Solutions Team consists of around 25 people, spanning across Cape Town, New York, Santa Barbara, Seattle, Singapore, and Sydney, supporting US, EMEA and APAC regions.

Daily troubleshooting and coming up with creative work-arounds for our clients that range from small and medium size businesses to very large Enterprises, and from micro influencers to the largest global Publishers. You get to peek “backstage” behind what powers some of the world's biggest brands, and help them forge a path in a rapidly growing industry.

We use tickets, live chat and Zoom calls to assist our clients with contracting logic, web tracking, user journeys, data analysis, and integrations. No day will ever be the same as the last, there is always something new to explore!

What You'll Do:

  • Core responsibilities of the role will be to provide enterprise-level Product Support to our Brands and Partners via chat and ticketing.
  • Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are done, driving a world-class customer experience.
  • Much of your time will be invested in diagnosing, troubleshooting, identifying solutions to resolve customer and system issues.
  • You will be working across a variety of tools such as FreshDesk, Jira, Confluence, Loggly, Slack and our own internal systems.
  • Following standard procedures for proper escalation of unresolved issues the Snr team.
  • Over time you will be contributing to projects that drive operational efficiencies, such as evolving our documentation, process improvements, knowledge sharing and potentially training.
  • Continuously up-skilling and expanding your knowledge to keep up with the growth across our products and business, developing into one of our Product Experts.

What You Have:

Experience in all of these areas is preferable:

  • B2B Customer Technical Support
  • B2B Global Support
  • Working in a SaaS business
  • Marketing exposure or experience

Benefits/Perks:

  • Unlimited PTO policy
    • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development
    • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund 
    • Group schemes with Discovery & Bonitas for medical aid
    • Group scheme with Momentum for provident fund
  • Stock Options
    • 4-year vesting schedule pending Board approval
  • Internet Allowance
  • Flexible work hours
  • Casual work environment

During the current time we continue to work from home. Should local and national government advice deem it is safe to go back to office working we will make facilities available to our teams.

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

This position will be based in Cape Town post Covid-19 and welcomes anyone who is interested in relocating.

#LI-CT1

Junior Software Engineer
Cape Town
Read more

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your role at Impact:

As Junior Java Developer, you will join our Acceleration Program where you have an opportunity to fast track your software development skills. You will become proficient in the latest in Java, Unit Testing, TDD, Spring, master our platform and code base.

What You Have:

  • Bachelor’s degree in Computer Science or Information Technology (preferred).
  • 0-2 years' Java programming experience.
  • Are you passionate about working in Java?
  • Solving problems excites you.
  • You are able to work in a fast-paced environment.
  • You take initiative.
  • Work in an atmosphere that promoted a high-level of growth
  • Work in modern agile methodology (advantageous).
  • Command line and IDE developer tools such as Eclipse, IntelliJ (advantageous).
  • Disciplined work ethic to execute and support documented processes.
  • Excellent ability to synthesize and prioritize information, and make recommendations.
  • Teamwork, reliability and ‘can-do’ attitude is Currency at Impact Radius.
  • You have a continuous improvement mindset.
  • You have excellent communication and collaboration skills.
  • You have the ability to multi-task in a dynamic environment.

Benefits/Perks:

  • Unlimited PTO policy
    • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Impact Global Company Holidays
  • Training & Development
    • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund 
    • Group schemes with Discovery & Bonitas for medical aid
    • Group scheme with Momentum for provident fund
  • Stock Options
    • 4-year vesting schedule pending Board approval
  • Internet Allowance
  • Flexible work hours
  • Casual work environment

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-NK1

 

Junior Software Engineer
New York
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Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organization that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

Move incredibly fast with continuous deployment to build our vibrant marketplace that processes millions of dollars in transactions. Help small business owners (influencers) connect with brands to deliver authentic marketing. Build data rich integrations with all the social networks and with other B2B SaaS tools.

This position will report into the Vice President, Activate in G&A.

What You'll Do:

  • Building beautiful and intuitive user experiences in React.js
  • Creating powerful APIs in PHP to deliver innovative features
  • Integrating with many different 3rd party APIs including, Google, Amazon & Facebook
  • Participating in the full product lifecycle, including ideation, prioritization, coding & testing
  • Building algorithms on top of massive datasets to streamline user workflows
  • Learning new technology and teaching your peers everything you know

What You Have:

  • Tertiary qualification in Information Technology, Computer Science or similar
  • 2 years' experience using PHP and MySQL
  • A great communicator who enjoys working with other smart people
  • Creative, enthusiastic and fun, with attention to detail
  • Hard working, passionate & dedicated

Benefits/Perks:

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Weekly catered lunches, a healthy snack bar, and phenomenal coffee to keep you fueled
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans our happy hours, parties and other events to celebrate our many successes.
  • An established company with a cool, high velocity work ethos, where each person can make a difference!

___________________________________________________________________________________

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Mid-Level Full Stack Engineer (Partnerships)
San Francisco, Santa Barbara, Seattle
Read more

Role Title: Mid-Level Software Engineer (Partnerships)

 

The Company

 

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you. 

 

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and eleven offices across the United States, Europe, Africa, and Asia. 




Why this role is exciting! 

As a Software Engineer on the core team, you will be working within a fast-paced, agile team, implementing the next generation of the Impact’s partnership automation platform for the world’s biggest brands.  You will learn our cloud, data, and microservice tech stack and tools.  You will own product features from idea to production.

We work with many of the world’s best-known brands - you will be directly building the product we are selling to companies.



What you will be doing:

  • Design and develop features, modules, and services
  • Build internal APIs for sharing data and functionality
  • Improve deployments of the company’s applications and services
  • Troubleshoot issues before they spoil your weekend
  • Work with external APIs
  • Be part of a continuously improving, agile team

 

Does this sound like you?

  • 3+ years experience building software
  • Experience in Java Spring Framework
  • Experience in relational databases
  • Experience building applications with public cloud providers and serverless technologies
  • Experience with NoSQL database like Elastic and Scylla
  • Familiar with message buses like Kafka
  • Familiar with CI/CD pipelines
  • Ready to learn from a team that has taken companies from startup to billion dollar unicorns

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Maternity/Paternity leave
  • Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!



We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Mid-level Full Stack Software Engineer
Cape Town
Read more

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

Move incredibly fast with continuous deployment to build our vibrant marketplace that processes millions of dollars in transactions. Help small business owners (influencers) connect with brands to deliver authentic marketing. Build data rich integrations with all the social networks and with other B2B SaaS tools.

This position will report into the Senior Software Engineer.

What You'll Do:

  • Building beautiful and intuitive user experiences in React.js
  • Creating powerful APIs in PHP to deliver innovative features
  • Integrating with many different 3rd party APIs including, Google, Amazon & Facebook
  • Participating in the full product lifecycle, including ideation, prioritization, coding & testing
  • Building algorithms on top of massive datasets to streamline user workflows
  • Learning new technology and teaching your peers everything you know

What You Have:

  • Tertiary qualification in Information Technology, Computer Science or similar
  • 3- 4 years' experience using PHP and MySQL
  • A great communicator who enjoys working with other smart people
  • Creative, enthusiastic and fun, with attention to detail
  • Hard working, passionate & dedicated

Benefits/Perks:

  • Unlimited PTO policy
      • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development
      • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund 
      • Group schemes with Discovery & Bonitas for medical aid
      • Group scheme with Momentum for provident fund
  • Stock Options
      • 4-year vesting schedule pending Board approval
  • Internet Allowance
  • Flexible work hours
  • Casual work environment

 

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-CT1

Mid-Level Software Engineer (Core/Brand XP)
San Francisco, Santa Barbara, Seattle
Read more

The Company

 

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you. 

 

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and eleven offices across the United States, Europe, Africa, and Asia. 




Why this role is exciting! 

As a Software Engineer on the core team, you will be working within a fast-paced, agile team, implementing the next generation of the core user application, and building highly scalable features for the world’s biggest brands.  You will learn our cloud, data, and microservice tech stack and tools.  You will own product features from idea to production.

We work with many of the world’s best-known brands - you will be directly building the product we are selling to these companies.



What you will be doing:

  • Design and develop features, modules, and services
  • Build internal APIs for sharing data and functionality
  • Improve deployments of the company’s applications and services
  • Troubleshoot issues before they spoil your weekend
  • Work with external APIs
  • Be part of a continuously improving, agile team

 

Does this sound like you?

  • 3+ years experience building software
  • Experience in Java Spring Framework
  • Experience in relational databases
  • Experience building applications with public cloud providers and serverless technologies
  • Experience with NoSQL database like Elastic and Scylla
  • Familiar with message buses like Kafka
  • Familiar with CI/CD pipelines
  • Ready to learn from a team that has taken companies from startup to billion dollar unicorns

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Maternity/Paternity leave
  • Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Mid-Level Software Engineer (Quality/Enhancement)
Seattle
Read more

Role Title: Mid-Level Software Engineer (Quality/Enhancement)

The Company

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you. 

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and eleven offices across the United States, Europe, Africa, and Asia. 

Why this role is exciting!

As a Software Engineer, you will be working within a fast-paced, agile team building data enhancement tools and APIs.  You will learn our cloud, data, and microservice tech stack and tools.  You will own product features from idea to production.

We work with many of the world’s best-known brands - you will be directly building the product we are selling to these companies.

What you will be doing:

  • Design and develop features, modules, and services
  • Build internal APIs for sharing data and functionality
  • Troubleshoot issues before they spoil your weekend
  • Work with external APIs
  • Be part of a continuously improving, agile team

Does this sound like you?

  • 2+ years experience building software
  • Fluent in Java
  • Friendly with databases and SQL
  • Familiar with CI/CD pipelines
  • Comfortable with public cloud providers and serverless technologies
  • Ready to tackle the future

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Maternity/Paternity leave
  • Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Senior Fullstack Software Engineer
Cape Town
Read more

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

You will be joining a newly formed squad of talented people building a new experience for partners on the Impact platform.   We will be creating the next generation experience for influencers, podcasters, affiliates and more to connect, discover, and interact with some of the biggest companies in the world.

What you'll do:

  • Developing backend services on the cloud that power our UIs
  • Create powerful public APIs for partners
  • Integrating with many different 3rd party APIs including, Google, Apple, Amazon & Facebook.
  • Participating in the full product lifecycle, including ideation, prioritization, coding & testing.
  • Learning new technology and teaching your peers everything you know.

What You Have:

  • Knowledge of Spring Framework
  • 4 years+ experience using Java and MySQL
  • Love working in the backend or the frontend
  • Experience building on cloud platforms, GCP or AWS
  • Tertiary qualification in Information Technology, Computer Science or similar
  • Creative, enthusiastic and fun, with attention to detail.
  • A very fast learner who loves solving problems.
  • A great communicator who enjoys working with other smart people

Benefits/Perks:

  • Unlimited PTO policy
    • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development
    • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund 
    • Group schemes with Discovery & Bonitas for medical aid
    • Group scheme with Momentum for provident fund
  • Stock Options
  • Internet Allowance
  • Flexible work hours
  • Casual work environment

 

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-CT1

Senior Software Engineer (API)
Cape Town
Read more

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

As a Software Engineer III, your focus will be on delivering stories for the squad, monitoring production environments and managing deployments to production.

This role assumes that you are able to utilize the latest features of a language and can effectively select and implement the right design pattern to solve problems independently.

You will have experience implementing integration tests, be comfortable working with CI and confidently reuse existing frameworks.

At this level you are expected to have an understanding of the business requirements of all stories in the sprint, implement stories on existing cloud infrastructure and services and independently implement agreed design to spec. You should feel comfortable escalating appropriately.

You are also expected to help team members with implementation

What You'll Do:

  • Develop, test and maintain software for the Platform
  • Build meaningful unit, functional and integration level tests for the software built
  • Collaborate with a distributed team to fulfill the department's quarterly objectives
  • Develop code both independently and while pair programming
  • Write and maintain design, user and test documentation
  • Become familiar with technologies used on the squad
  • Perform triage functionality through verification and fixing of bugs
  • Build customer and non customer facing code
  • Support software testing and quality assurance processes to ensure high-quality deliverables
  • Create SQL for Tech Updates and ensure this is ready for review
  • Keeps technically abreast of trends and advancements within area of specialization, incorporating these improvements where applicable
  • Review business needs, requirements, technical specifications
  • Respond to alerts, review error messages, and fix bugs in a timely manner
  • Mentor and give guidance to less senior staff to grow careers
  • Perform code reviews
  • Approve pull requests
  • Perform point releases
  • Maintain build- and stage stability
  • Research and prototype new technologies
  • Design software solutions

What You Have:

  • Completed B.S. In Computer Science or related field or equivalent professional experience
  • 6+ years Software Development
  • Experience working with Java, Spring and related Technologies
  • Experience working with Large Scale processing
  • Exposure and experience in any Google Cloud technology highly desired
  • Experience in monitoring, alerting and production support
  • Good understanding of JVM and Garbage Collection
  • TDD experience
  • Continuous Integration / Delivery methods, tooling, integrations
  • Opensource contributions are beneficial
  • Agile / Iterative processes. Kanban / Scrum

Benefits/Perks:

  • Unlimited PTO policy
      • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development
      • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund 
      • Group schemes with Discovery & Bonitas for medical aid
      • Group scheme with Momentum for provident fund
  • Stock Options
      • 4-year vesting schedule pending Board approval
  • Internet Allowance
  • Flexible work hours
  • Casual work environment

 

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-CT1

Senior Software Engineer (Core/Brand XP)
San Francisco, Santa Barbara, Seattle
Read more

Role Title: Senior Software Engineer (Core/Brand XP)

 

The Company

 

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you. 

 

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and eleven offices across the United States, Europe, Africa, and Asia. 




Why this role is exciting! 

As a Senior Software Engineer on the core team, you will be working within a fast-paced, agile team, implementing the next generation of the core user application, and building highly scalable features for the world’s biggest brands.  You will learn our cloud, data, and microservice tech stack and tools.  You will own product features from idea to production.

We work with many of the world’s best-known brands - you will be directly building the product we are selling to these companies.



What you will be doing:

  • Design and develop features, modules, and services
  • Build internal APIs for sharing data and functionality
  • Improve deployments of the company’s applications and services
  • Troubleshoot issues before they spoil your weekend
  • Work with external APIs
  • Be part of a continuously improving, agile team

 

Does this sound like you?

  • 7+ years experience building software
  • Fluent in Java Spring Framework
  • Fluent in relational databases
  • Experience building applications with public cloud providers and serverless technologies
  • Experience with NoSQL database like Elastic and Scylla
  • Familiar with message buses like Kafka
  • Familiar with CI/CD pipelines
  • Ready to learn from a team that has taken companies from startup to billion dollar unicorns

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Maternity/Paternity leave
  • Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!



We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Software Engineer (Full Stack)
Columbus
Read more

The Company:

At Impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. If you are looking to join a team where your opinion is valued, your contributions are noticed, you get to work with fun and talented people solving cutting edge marketing challenges with technology, and advance your career, this is the place for you.

Impact.com is the global leader in Partnership Automation and catalyst for the new Partnership Economy. Impact accelerates enterprise growth by scaling discovery, recruitment, on-boarding, engagement and optimization of all types of partnerships. Impact’s Partnership CloudTM provides automation for the full partnership life cycle; confident decision making and optimization through measurement and attribution; and protection from fraud. Impact drives revenue growth for global enterprises such as Cabela’s, Fanatics, Getty Images, Lenovo, Levi’s, Techstyle and Ticketmaster. Founded in Santa Barbara, CA in 2008, Impact has grown to over 400 employees and ten offices across the United States, Europe, Africa and Asia.

Why this role is exciting!  

  • As a Software Engineer at Impact, you will create and support features on our platform which are used by many of the world’s top brands to grow their businesses.
  • You will be a member of our Reporting Platform squad, building reporting and data visualization features that provide an interactive experience for our end users.
  • You will become proficient in the latest in Java, React, Unit Testing, TDD, JavaScript, Spring, while mastering our platform and code base.

Does this sound like you:

  • Foundation in Java development
  • Web development experience
  • Experience with a modern JavaScript framework, React preferred
  • Understanding of Test Driven Development preferred
  • Basic SQL skills
  • Good communication and collaboration skills
  • Be a critical thinker and inventive problem-solver
  • Detail-oriented and able to efficiently prioritize tasks
  • Healthy dose of initiative and the ability to remain flexible
  • Up to 3 years professional experience

 Responsibilities:

  • Code, Test and Support features on the Impact Reporting Platform
  • Review pull requests from your peers
  • Contribute towards the design of new features
  • Collaborate with team members

Benefits/Perks:

  • Medical, Dental and Vision insurance
  • Generous vacation
  • Flexible work hours
  • Catered lunch every Thursday, a snack bar, and coffee to keep you fueled
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans team building and other events to celebrate our many successes
  • An established company with a cool, high velocity work ethos, where each person can make a difference!

_______________________________________________

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Software Engineer (Java, Scala, Cloud)
Columbus
Read more

Role Title: Software Engineer (Java, Scala, Cloud)

 

The Company

 

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you. 

 

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and eleven offices across the United States, Europe, Africa, and Asia. 

 

Why this role is exciting! 

As an Engineer at Impact, you'll work on a global team, building real time data processes at-scale. You can be part of the design and build of distributed systems with an opportunity to become an expert in the field.

 

We work with many of the world’s best-known brands - you will be directly building the product we are selling to these companies.

 

What you will be doing: 

  • Design, Code, and Automate Tests for new features
  • Solve real-world problems on the Partnership Platform for well-known brands
  • Solve technical engineering problems of scale and performance
  • Work directly with Product & Engineering to gather requirements
  • Be part of an agile team process and continuous improvement
  • Collaborate over Slack and Zoom with remote team members
  • Role is expected to share in on-call rotation; team owns production

 

Does this sound like you?

  • 1-5 years experience programming using open source technologies
  • Good communication skills
  • Good problem-solving skills
  • Work well independently and collaboratively
  • B.S. in Computer Science or equivalent experience
  • Tools & Skills
    • Java / Scala | SQL
    • Git | Gradle / Maven | IntelliJ / Eclipse
    • MacOs / Linux | Cloud Computing | Big Data
    • Apache: Spark, Kafka, Impala, Kudu
    • Google: Dataproc, PubSub, BigQuery

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Maternity/Paternity leave
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

--

 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Software Quality Engineer
Cape Town
Read more

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

 

Your Role at Impact:

As a Software Quality Assurance Engineer at Impact, your key responsibilities will carry a dual  mandate, being to deliver the highest quality software to our end users while simultaneously ensuring the persistence of the quality standard by means of automated regression. This is a rare opportunity in QA to have a direct influence on the quality of our software through every phase of the feature delivery workflow. This role will fully encompass all responsibilities associated with the Quality Assurance complement for a designated squad.

The applicant who is ultimately successful will be expected to scrutinize new features with a high attention to detail and document the methodology utilised in the form of a detailed test plan containing the respective test cases specific to the feature.  Upon successful deployment of the feature, the scenarios detailed in the test plan are then to be automated using Java and selenium webdriver.

The person filling this role will also be mandated with conducting the regression testing phase of the deployment workflow process and reporting on results timeously. The successful candidate will partner closely with software Development Engineers and Product Managers to understand product requirements as well as functionality for developing appropriate build scripts, test plans and test cases.

 

What You'll Do:

  • Accountable for Automation Testing
  • Accountable for creating, configuring and maintaining a suite of automated regressions tests & their environment
  • Test Planning & Analysis of Requirements
  • Sign-off on manually scripted test cases
  • Review and action pull requests 
  • Review product design documentation to ensure that requirements stated are correct, unambiguous, and verifiable.
  • Consult with product development to evaluate system interfaces, operational requirements, and performance requirements of the overall system.
  • Define test methods and create test plans for new or updated software projects to determine if the software will perform accurately and reliably according to documented requirements as well as established standards under both normal and abnormal conditions
  • Recommend design improvements or corrections to engineers throughout the SDLC.
  • Maintain effective communication with the project software engineers on project limitation, capability, performance requirement and hardware interface changes.
  • Execute test plans and create test reports to describe program evaluation, testing, and correction.
  • Testing will include functional and nonfunctional, integration, regression, system, smoke and sanity testing (minimum)
  • Monitor program performance after implementation to prevent re-occurrence of program operating problems and ensure efficiency of operation.
  • Conduct compatibility tests with vendor-provided programs.
  • Formulate and design software systems, using scientific analysis and mathematical models to predict and measure outcome and consequences of design.
  • Create test tools that facilitate data gathering and test method execution.
  • Support manufacturing by verifying fixture software or any software used during production.
  • Participate in risk management meetings.
  • Scripting of test cases against manually scripted test cases / TestRail
  • Run regression tests against the applications then diagnose & report all issues
  • Implement automated tests using a Selenium framework
  • Defect Management
  • Implement scripts and server configurations for automated build and testing environments
  • Provide reports and procedures on Automation runs & progress
  • Reporting and tracking test metrics such as test and code coverage
  • Ensure QA automated test framework is documented, with focus on continuity

 

What You Have:

  • Solid understanding of computer programming and software development
  • Ability to troubleshoot equipment problems and perform complex system tests
  • Creative thinking skills
  • Detail-oriented personality
  • Excellent manual dexterity
  • Ability to communicate well to other members of the development team
  • At least 3 years experience in SDLC (Software Development Life Cycle)
  • Bachelor's Degree/BTEC
  • ISTQB/ISEB (Pref)
  • At least 2 years of experience in developing RESTful APIs
  • At least 3 years of test automation experience: Selenium, Jasmine, POM, Cucumber
  • Certified in Java, Spring or AWS technologies (Pref)

 

Benefits/Perks:

  • Unlimited PTO policy
    • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development
    • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund 
    • Group schemes with Discovery & Bonitas for medical aid
    • Group scheme with Momentum for provident fund
  • Stock Options
    • 4-year vesting schedule pending Board approval
  • Internet Allowance
  • Flexible work hours
  • Casual work environment

 

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-NK1

 

Software Quality Engineer (Brand XP)
Cape Town
Read more

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

 

Your Role at Impact:

As a Software Quality Assurance Engineer at Impact, your key responsibilities will carry a dual mandate, deliver the highest quality software on new features while simultaneously ensuring ongoing quality by means of test automation.

This is an meaningful opportunity at Impact, where you will have a direct influence on product features at each phase of the software lifecycle. As a key member of a feature squad, you will partner closely with software Development Engineers and Product Managers to understand product requirements. Your feedback will be key to the success of each feature the squad delivers.

The ideal candidate will be expected to scrutinize new features. Finding illogical flows in UI, building detailed test plans, and architecting the approach to ensure the feature works well into the future.

What You'll Do:

  • Accountable for Automation Testing
  • Accountable for creating, configuring and maintaining a suite of automated regressions tests & their environment
  • Test Planning & Analysis of Requirements
  • Sign-off on manually scripted test cases
  • Review and action pull requests
  • Review product design documentation to ensure that requirements stated are correct, unambiguous, and
  • Consult with product development to evaluate system interfaces, operational requirements, and performance requirements of the overall system.
  • Define test methods and create test plans for new or updated software projects to determine if the software will perform accurately and reliably according to documented requirements as well as established standards under both normal and abnormal conditions
  • Recommend design improvements or corrections to engineers throughout the
  • Maintain effective communication with the project software engineers on project limitation, capability, performance requirement and hardware interface
  • Execute test plans and create test reports to describe program evaluation, testing, and correction
  • Testing will include functional and nonfunctional, integration, regression, system, smoke and sanity testing (minimum)
  • Monitor program performance after implementation to prevent re-occurrence of program operating problems and ensure efficiency of operation.
  • Conduct compatibility tests with vendor-provided programs
  • Formulate and design software systems, using scientific analysis and mathematical models to predict and measure outcome and consequences of design
  • Create test tools that facilitate data gathering and test method
  • Support manufacturing by verifying fixture software or any software used during
  • Participate in risk management meetings
  • Scripting of test cases against manually scripted test cases / TestRail
  • Run regression tests against the applications then diagnose & report all issues
  • Implement automated tests using a Selenium framework
  • Defect Management
  • Implement scripts and server configurations for automated build and testing environments
  • Provide reports and procedures on Automation runs & progress
  • Reporting and tracking test metrics such as test and code coverage
  • Ensure QA automated test framework is documented, with focus on continuity

What You Have:

  • Creative thinking skills
  • Detail-oriented personality
  • Strong communication skills
  • Respect for others and their good intentions
  • Experience writing SQL queries
  • Experience working in public cloud infrastructure (GCP or AWS)
  • At least 3 years experience in SDLC (Software Development Life Cycle)
  • Bachelor's Degree/BTEC
  • ISTQB/ISEB (Pref)
  • At least 2 years of experience in developing RESTful APIs
  • At least 3 years of test automation experience: Selenium, Jasmine, POM, Cucumber
  • Certified in Java, Spring (Pref)

 

Benefits/Perks:

  • Unlimited PTO policy
    • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development
    • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund 
    • Group schemes with Discovery & Bonitas for medical aid
    • Group scheme with Momentum for provident fund
  • Stock Options
    • 4-year vesting schedule pending Board approval
  • Internet Allowance
  • Flexible work hours
  • Casual work environment

 

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-KD1

Software Quality Engineer II
Cape Town
Read more

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

 

Your Role at Impact:

As a Software Quality Assurance Engineer at Impact, your key responsibilities will carry a dual  mandate, being to deliver the highest quality software to our end users while simultaneously ensuring the persistence of the quality standard by means of automated regression. This is a rare opportunity in QA to have a direct influence on the quality of our software through every phase of the feature delivery workflow. This role will fully encompass all responsibilities associated with the Quality Assurance complement for a designated squad.

The applicant who is ultimately successful will be expected to scrutinize new features with a high attention to detail and document the methodology utilised in the form of a detailed test plan containing the respective test cases specific to the feature.  Upon successful deployment of the feature, the scenarios detailed in the test plan are then to be automated using Java and selenium webdriver.

The person filling this role will also be mandated with conducting the regression testing phase of the deployment workflow process and reporting on results timeously. The successful candidate will partner closely with software Development Engineers and Product Managers to understand product requirements as well as functionality for developing appropriate build scripts, test plans and test cases.

 

What You'll Do:

  • Accountable for Automation Testing
  • Accountable for creating, configuring and maintaining a suite of automated regressions tests & their environment
  • Test Planning & Analysis of Requirements
  • Sign-off on manually scripted test cases
  • Review and action pull requests 
  • Review product design documentation to ensure that requirements stated are correct, unambiguous, and verifiable.
  • Consult with product development to evaluate system interfaces, operational requirements, and performance requirements of the overall system.
  • Define test methods and create test plans for new or updated software projects to determine if the software will perform accurately and reliably according to documented requirements as well as established standards under both normal and abnormal conditions
  • Recommend design improvements or corrections to engineers throughout the SDLC.
  • Maintain effective communication with the project software engineers on project limitation, capability, performance requirement and hardware interface changes.
  • Execute test plans and create test reports to describe program evaluation, testing, and correction.
  • Testing will include functional and nonfunctional, integration, regression, system, smoke and sanity testing (minimum)
  • Monitor program performance after implementation to prevent re-occurrence of program operating problems and ensure efficiency of operation.
  • Conduct compatibility tests with vendor-provided programs.
  • Formulate and design software systems, using scientific analysis and mathematical models to predict and measure outcome and consequences of design.
  • Create test tools that facilitate data gathering and test method execution.
  • Support manufacturing by verifying fixture software or any software used during production.
  • Support clinical studies by validating data collection processes.
  • Participate in risk management meetings.
  • Scripting of test cases against manually scripted test cases / TestRail
  • Run regression tests against the applications then diagnose & report all issues
  • Implement automated tests using a Selenium framework
  • Defect Management
  • Implement scripts and server configurations for automated build and testing environments
  • Provide reports and procedures on Automation runs & progress
  • Reporting and tracking test metrics such as test and code coverage
  • Ensure QA automated test framework is documented, with focus on continuity

 

What You Have:

  • Solid understanding of computer programming and software development
  • Ability to troubleshoot equipment problems and perform complex system tests
  • Creative thinking skills
  • Detail-oriented personality
  • Excellent manual dexterity
  • Ability to communicate well to other members of the development team
  • At least 4 years experience in SDLC (Software Development Life Cycle)
  • Bachelor's Degree/BTEC
  • ISTQB/ISEB 
  • At least 2+ years of experience in RESTful APIs
  • At least 4 years of test automation experience: Selenium, Jasmine, POM, Cucumber
  • Certified in Java, Spring or AWS technologies (Pref)

 

Benefits/Perks:

  • Unlimited PTO policy
    • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development
    • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund 
    • Group schemes with Discovery & Bonitas for medical aid
    • Group scheme with Momentum for provident fund
  • Stock Options
    • 4-year vesting schedule pending Board approval
  • Internet Allowance
  • Flexible work hours
  • Casual work environment

 

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

 

#LI-NK1

Software Technical Services Engineer
Cape Town
Read more

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

An exciting opportunity to join the Customer Engineering group at a global company that has teams across New York, Santa Barbara, Cape Town and Sydney. We are scaling fast globally, with a constant focus on functions that can elevate, delight, retain and grow our customer’s experience. As a Technical Services Engineer, you will be in the middle of all technical issues facing our client base and will be using your technical expertise to help identify improvements to our technology.

This position will be based in Cape Town post Covid-19 and welcomes anyone who is interested in relocating.

What You'll Do:

  • Leading technical integrations of new clients
  • Manage and support existing integrations
  • Identify and spec out tools/reports that assist with our troubleshooting processes 
  • Work closely with other functional teams such as Engineering, Product, Solutions and Customer Success
  • Resolve tickets in the incoming Technical Services queue
  • Take end-to-end ownership of customer technical issues, including initial troubleshooting, identification of root cause, issue resolution and communication
  • Assisting in the creation of technical related help content / documentation that is made available to clients

What You Have:

  • Undergraduate degree in Computer Science, Engineering, Science, Math's or related Science or Commerce discipline
  • 2+ years experience in Integration Support, Sales Engineering, Software Development or related discipline, preferably in an external customer-facing capacity.
  • Ability to perform log analysis, including writing SQL queries.
  • Experience in Web application and tool development is preferred.
  • Experience of at least one scripting / programming language (Python, PHP) is preferred.
  • Passion for solving customer issues in a fast paced environment
  • Excellent verbal and written communication skills
  • Ability to learn new technologies quickly and work independently

Benefits/Perks:

  • Unlimited PTO policy
    • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development
    • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund 
    • Group schemes with Discovery & Bonitas for medical aid
    • Group scheme with Momentum for provident fund
  • Stock Options
    • 4-year vesting schedule pending Board approval
  • Internet Allowance
  • Flexible work hours
  • Casual work environment


Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. 

#LI-CT1

Software Technical Support
Columbus, New York, San Francisco, Santa Barbara, Seattle
Read more

Our Company:

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you.

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and ten offices across the United States, Europe, Africa, and Asia.

Why this role is exciting:

An opportunity to join a Global company delivering Global Support. The broader Global team consists of around 20x people,  spanning across Cape Town, New York, Santa Barbara and Sydney. The collective teams support our various regions - US, EMEA and APAC. It’s a really exciting time to join the business as we are scaling globally fast, with a massive focus on the Support function.

Does this sound like you?

  • Experience (3+ years) in all of these areas is preferable:
    • Customer Technical Software Support
    • Global Support
    • Working in a SaaS Product based business
    • Marketing exposure or experience
    • Technical or Analytical Campaign Manager
    • Affiliate/Partnership Marketing experience
    • Front-end development
    • Familiarity with concepts like APIs, FTPs

What you bring to the role:

  • Professional interpersonal skills, excellent written and verbal communication.
  • Ability to handle conflicting priorities and triage accordingly.
  • Strong ability to troubleshoot and debug customer support issues.
  • Detail-oriented, able to effectively prioritize tasks and solid time management.
  • A healthy dose of initiative and the ability to remain flexible.
  • Hungry to learn and continuously grow your knowledge as the Product/Business evolves. 
  • Enthusiastic team player.
  • Provide on-call support on an as needed basis.
  • The ability to own and drive cross departmental projects.

What you will be doing:

  • Provide enterprise-level Product Support to our customers and Partners, covering chat and ticketing. 
  • Manage support cases to ensure issues are recorded, tracked, resolved, and follow ups are done in a timely manner.
  • Contribute to internal and external knowledge Base Support documentation.  arching, diagnosing, troubleshooting, identifying solutions to resolve customer and system issues.
  • Following standard procedures for proper escalation of unresolved issues to collaborate with the appropriate internal teams like Product, Engineering, Success to ensure we resolve client issues promptly and efficiently.
  • Working with the Snr team to drive operational efficiencies, change and alignment with internal teams. 
  • Partner with project stakeholders to ensure that they are adequately informed on the project’s progress.
  • Mentoring the broader team.

Benefits/Perks:

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Weekly catered lunches, a healthy snack bar, and phenomenal coffee to keep you fueled
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans our happy hours, parties and other events to celebrate our many successes.
  • An established company with a cool, high velocity work ethos, where each person can make a difference!

_________

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Software Technical Support Engineer
San Francisco, Santa Barbara, Seattle
Read more

Our Company:

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you. 

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and eleven offices across the United States, Europe, Africa, and Asia.

Why this role is exciting:

An exciting opportunity to join the Customer Engineering group at a global company that has teams across New York, Santa Barbara, Cape Town and Sydney. We are scaling fast globally, with a constant focus on functions that can elevate, delight, retain and grow our customer’s experience. As a Technical Services Engineer, you will be in the middle of all technical issues facing our client base and will be using your technical expertise to help identify improvements to our technology.

What you will be doing:

  • Leading technical integrations of new clients
  • Manage and support existing integrations
  • Identify and spec out tools/reports that assist with our troubleshooting processes 
  • Work closely with other functional teams such as Engineering, Product, Solutions and Customer Success
  • Resolve tickets in the incoming Technical Services queue
  • Take end-to-end ownership of customer technical issues, including initial troubleshooting, identification of root cause, issue resolution and communication
  • Assisting in the creation of technical related help content / documentation that is made available to clients

Does this sound like you?

  • Undergraduate degree in Computer Science, Engineering, Science, Maths or related Science or Commerce discipline
  • 2+ years experience in Integration Support, Sales Engineering, Software Development or related discipline, preferably in an external customer-facing capacity.
  • Ability to perform log analysis, including writing SQL queries.
  • Experience in Web application and tool development is preferred.
  • Experience of at least one scripting / programming language (Python, PHP) is preferred.
  • Passion for solving customer issues in a fast paced environment
  • Excellent verbal and written communication skills
  • Ability to learn new technologies quickly and work independently

Benefits/Perks:

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Maternity/Paternity leave
  • Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

_________

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Team Lead, Engineering
Cape Town
Read more

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Why this role is exciting:

The Technology department is responsible for delivering and operating a state of the art technology platform for our global customers. We have more than 100 people in roles across software engineering, QA, DevOps and TechOps across 7 offices and 4 countries.

Work in a fast-growing, global company to build, operate, scale and improve our Technology group. Our goal is to build an incredible organization where people want to work, only the best can work, where we deliver features with high quality in an efficient and timely manner, and operate the best tech platform in the world. To do this we need to constantly strive for improvements in people’s skills, processes and tools as well as great coordination and management of key initiatives.

Responsibilities:

  • Lead and manage various projects under direction from Senior Director of Engineering and engineering leadership
  • Effectively run meetings with various stakeholders across different GEOs - including follow up to ensure tasks are completed
  • Establish career paths within the Technology dept. in conjunction with HR, including standardizing on titles and establish a consistent interview process
  • Establish proper compensation banding across different levels of engineers and roles in the South African context
  • Establish, educate and ensure adoption of various processes and best practices throughout the department (e.g., on-call schedules, monitoring & alerting)
  • Establish consistency and proper level of software documentation across the core functions of the platform
  • Work with the various teams to establish KPIs and consistent tracking of these over time 
  • Responsible for providing results of monthly capitalized cost process to finance
  • Attend post mortems of sprints and ensure improvement points are captured and acted on immediately (if low cost) or methodically packaged into larger improvement OKRs
  • Work closely with Senior Director of Engineering and tech leaders as well as product and FP&A to optimize resource allocations across the department
  • Administer the Tech dept. involvement in the company’s planning cycle as well as the product planning processes. 
  • Administer the Tech dept. operating cycle including check-ins on OKR progress
  • Administer P1 post mortems and catalog root causes for prioritization
  • Administer any continuous improvement initiatives such as ensuring proper cataloging of PIPs and in the context of planning identifying patterns that should be addressed in the next operating cycle.
  • Oversee / keep track / drive of the tech groups access to voice of the customer and direct customer engagement
  • Act as replacement resource to the extent the Senior Director of Engineering is not available for a meeting
  • Maintain close working relationships with Product and status of beta feature timelines, Client Commitment requests, roadmap changes.
  • Assist the Senior Director of Engineering and tech leads with ensuring strong benchmarking and review on engineering personnel performance and suggest training or transition to different role or out
  • Administer and support the tech budgeting process working directly with FP&A and CTO
  • Review Technology Dept.'s SaaS tools on a quarterly basis for actual need, cost and adoption
  • Administer efforts around market awareness to improve recruitment in South Africa 

Does this sound like you?

  • Completed B.S. In Computer Science or related field or equivalent professional experience
  • Startup or Internet business experience is valuable
  • Experience in using and contributing to open source projects
  • Java programming experience
  • Work with remote teams earning their respect by having a great attitude and continuously delivering high-quality interactions
  • Advise your own team members on all aspects of software development and core business objectives.
  • Learn the partnership automation business, know our competitors.
  • Question unsatisfactory product or engineering decisions but charge forward when a decision is finalized.
  • Become an extension of the Senior Director of Engineering and engineering leaders to help build and operate a world class Tech organization.

Benefits (Perks):

  • Medical
  • Unlimited PTO
  • Stock Options
  • Flexible work hours
  • Maternity/Paternity Leave
  • An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
  • An established company with a cool, high velocity work ethos, where each person can make a difference!

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

This position will be based in Cape Town post Covid-19 and welcomes anyone who is interested in relocating.

#LI-CT1


S&M - Marketing

Account Based Marketing Manager
New York
Read more

The Company

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you. 

impact.com is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, impact.com has grown to over 800 employees and eleven offices across the United States, Europe, Africa, and Asia. 

Why this role is exciting! 

As an Account Based Marketing Manager for Impact, you will have the opportunity to develop and execute target account strategies to support account-based selling, plus you will ensure that existing accounts are having an enjoyable customer experience. Working under the Sr. Manager of Demand Generation and alongside the enterprise and strategic sales teams, the Account Based Marketing Manager will focus on engaging key stakeholders and ensuring a seamless handoff between marketing and sales. You’ll be responsible for developing highly targeted campaign messaging and design, as well as manage campaign deliverables and launch timelines to accelerate opportunities down the funnel. You will also have the opportunity to identify new campaign opportunities and areas for optimization.

What you will be doing: 

  • Be a change agent; manage key strategic initiatives to deliver both long term and short term company goals
  • Uncover areas within the business to drive performance improvements to unlock productivity and accelerate execution
  • Understand broader business drivers to map business needs to scaleable and functional solutions
  • Drive these account plans and develop specific ABM metrics to measure the performance of current programs (Target Account Reach, Customer lifetime value, Cross-sells & upsells, Revenue growth, Relationship growth, Sales Velocity, Percent Referred Customers, Net Promoter Score)
  • Educate the sales team and customer success reps on new and existing marketing activities being performed
  • Develop growth strategies with the sales team in order to optimize engagement within high-value accounts
  • Perform in-depth research to identify opportunities to improve marketing effectiveness 
  • Develop metrics to measure the performance of existing marketing and sales campaigns
  • Identify the most effective marketing materials, channels, and messaging for key accounts

Does this sound like you?  

  • 3-5 years of ABM experience at SaaS company
  • 1-2 years of Salesforce experience
  • Strong collaboration and project management experience with sales and “managing up”
  • Experience tracking and reporting on target accounts and campaign performance
  • Strong critical thinking and analytical skills
  • Demand gen experience is a plus!

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Maternity/Paternity leave
  • Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Brand Designer
Cape Town
Read more

Our Company

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact

We are looking for an experienced Brand Designer to join our Design team in Marketing, to assist with the design requirements for 3 companies that impact.com has acquired recently, namely Affluent, Trackonomics and Activate. 

The Brand Designers are responsible for defining and creating a visual language for our 3 brands (illustrations, icons, colors, typography, animations, collateral, etc.) Ensuring strategic, seamless experiences across the brands’ websites, marketing collateral, social media and sales assets. You will work closely with Marketing Heads, Sales, Design, and Company stakeholder teams to keep elevating our brands and optimize as much as possible

What You’ll Do

  • Define and create a visual language as an extension of the brand (illustrations, icons, colors, typography, animations, etc.)
  • Execution of all design assets for Trackonomics, Affluent and Activate across website, content marketing assets, social media, presentation templates, and other marketing collateral.
  • Be an advocate for consistent and cohesive design throughout the 3 brands.
  • Effectively communicate conceptual ideas and design rationale to clients/team members.
  • Engage in constructive design critiques.
  • Able to work independently, prioritize accordingly, and iterate quickly.
  • Strong communication skills without fear of over-communication.
  • Develop visual concepts for digital campaigns, webpages, print, and events.
  • Enable others, non-designers, to create on-brand assets.
  • Understand marketing initiatives, strategic positioning, and target audience.
  • Stay on top of brand, design, media, and conversion best practices.
  • Be an advocate for design; educating and enabling others to create on-brand experiences.
  • Cooperate with the rest of the creative team across different types of media.
  • Execute occasional conference calls in the evening as needed to facilitate collaboration with US personnel.

What You Have

  • 4-6  years agency experience (marketing, design or advertising), or on a design team at a technology company.
  • Proven experience designing strategic branding experiences at an agency or technology company. SaaS experience preferred.
  • Must be fluent in brand, marketing, and design principles and best practices.
  • Hands-on experience with logo design, typography, colour, web layout design, print production, photography, and more.
  • Proficient use of Adobe Suite but not limited 
  • Demonstrable design thinking and execution skills with a strong portfolio.
  • Incorporate feedback and take/give direction well.
  • Team player with strong communication and presentation skills.
  • Meticulous attention to detail, and strong communication and admin required (project  tools such as Asana)

Benefits/Perks:

  • Unlimited PTO policy
    • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development
    • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund 
    • Group schemes with Discovery & Bonitas for medical aid
    • Group scheme with Momentum for provident fund
  • Stock Options
    • 4-year vesting schedule pending Board approval
  • Internet Allowance
  • Flexible work hours
  • Casual work environment

 

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-NK1

Demand Generation Manager, Digital Marketing
New York, Santa Barbara
Read more

Our Company:

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, impact.com has grown to over 800 employees and eleven offices across the United States, Europe, Africa, and Asia.

Why this role is exciting!

As paid media manager, you will have the opportunity to develop a multi-mix/multi-million dollar media strategy across paid social and paid search.

Working under the Sr. Manager of Demand Generation and alongside the demand generation team, design and content, the Paid Media Manager is responsible for owning the development and optimization of campaigns and ultimately generating net-new pipeline for our business. 

You’ll be responsible for developing highly targeted campaign messaging and design, as well as manage campaign deliverables and launch timelines to generate business. You will also have the opportunity to identify new campaign opportunities and areas for optimization.

Responsibilities:

  • Plan, execute, analyze, optimize and report on all paid digital efforts globally including paid search, social advertising (Facebook, LinkedIn, Shopify Marketplace and test new channels (TikTok), and display/retargeting
  • Own the roadmap for paid media as we scale into new markets, acquire new companies and test customer marketing via paid media channels 
  • Monitor and report on paid media performance
  • Partner with Marketing Ops and DG leadership to understand campaign efficiency and ROI and suggest ways to optimize spend
  • Maintain campaign budgets
  • Suggest new, innovative areas for growth, both paid and non-paid

Does this sound like you?

  • Experience managing campaign optimization and spend to remain in budget
  • Strong collaboration and project management experience
  • Experience tracking and reporting on campaign performance
  • Strong critical thinking and analytical skills
  • 5-7 years of Demand Generation, digital marketing
  • Bonus points: B2B experience  / global experience

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Parental Leave
  • Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled. 
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

________________________________________________________________

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Demand Generation Manager, Digital Marketing
New York, Santa Barbara
Read more

Our Company:

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, impact.com has grown to over 800 employees and eleven offices across the United States, Europe, Africa, and Asia.

Why this role is exciting!

As paid media manager, you will have the opportunity to develop a multi-mix/multi-million dollar media strategy across paid social and paid search.

Working under the Sr. Manager of Demand Generation and alongside the demand generation team, design and content, the Paid Media Manager is responsible for owning the development and optimization of campaigns and ultimately generating net-new pipeline for our business. 

You’ll be responsible for developing highly targeted campaign messaging and design, as well as manage campaign deliverables and launch timelines to generate business. You will also have the opportunity to identify new campaign opportunities and areas for optimization.

Responsibilities:

  • Plan, execute, analyze, optimize and report on all paid digital efforts globally including paid search, social advertising (Facebook, LinkedIn, Shopify Marketplace and test new channels (TikTok), and display/retargeting
  • Own the roadmap for paid media as we scale into new markets, acquire new companies and test customer marketing via paid media channels 
  • Monitor and report on paid media performance
  • Partner with Marketing Ops and DG leadership to understand campaign efficiency and ROI and suggest ways to optimize spend
  • Maintain campaign budgets
  • Suggest new, innovative areas for growth, both paid and non-paid

Does this sound like you?

  • Experience managing campaign optimization and spend to remain in budget
  • Strong collaboration and project management experience
  • Experience tracking and reporting on campaign performance
  • Strong critical thinking and analytical skills
  • 5-7 years of Demand Generation, digital marketing
  • Bonus points: B2B experience  / global experience

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Parental Leave
  • Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled. 
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

________________________________________________________________

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Designer
Cape Town
Read more

Our Company

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact

The  Designer is responsible for delivering creative assets used by marketing and product teams. This individual will work closely with marketing and product stakeholders to understand requirements, iterate over concepts, and deliver high-grade assets to be used in marketing campaigns and product executions.  They will support the Design Team in the execution of all design projects to create materials that will elevate the brand and lead/demand generation, events, content marketing, social media & sales efforts.

What You’ll Do

  • Create consistent branding and messaging across all media for designated products & marketing campaigns.
  • Create and enforce brand style guide for logos, iconography, font types/sizes, color palettes.
  • Develop, enhance and execute cohesive creative strategy toward business goals of Marketing Departments.
  • Ensure all deliverables follow brand guidelines and can be templatized for repeatable deliverables.
  • Collaborate with Marketing and Product staff to provide creative concepts and optimizing strategy for static and animated online banner ads, online campaign landing pages and sub-sites, product demos and site-wide graphical elements, ads, interactive/multimedia demos, and presentations, brochures, and direct mail.
  • Develop concepts and design new creative materials (print and electronic advertising,, email and direct mail communications, collateral materials, interactive/multimedia demos and presentations, infographics, etc.).
  • Develop engaging and professional-looking concepts for infographics for use in web, presentations, and print.
  • Execute and prioritize design deliverables as assigned in JIRA tickets & Asana
  • Solicit feedback on ranked KANBAN board to ensure optimal priority setting.
  • Manage own workload to ensure timely completion of assigned projects and adherence to design standards.
  • Collaborate with stakeholders globally to formulate and create online marketing, email, and other graphical elements for web and print.
  • Execute conference calls in the evening as needed to facilitate collaboration with US personnel

 

What You Have

  • Cooperation
  • Customer Focus
  • Listening skills
  • Teambuilding
  • Drive
  • Initiative
  • Personal Development
  • Accuracy
  • Devotion to Quality
  • Planning
  • Result-Orientated
  • Creativity
  • Innovating
  • Market orientation
  • Advanced knowledge of Adobe Suite & Google Suite
  • Print design experience and ability to translate brand and message.
  • Highly effective written/verbal communication skills required.
  • Ability to manage multiple, complex projects in various stages of life cycle concurrently.
  • Excellent communication, interpersonal, organizational, decision-making and problem-solving skills.
  • Ability to prioritize tasks and manage time effectively.
  • Extensive knowledge of creative and production services operations.
  • Knowledge and understanding of marketing concepts as applied to the print required.
  • Proven graphic design experience 3-5 Years
  • Possession of creative flair, versatility, conceptual/visual ability, and originality
  • Demonstrable graphic design skills with a strong portfolio
  • Ability to interact, communicate, and present ideas
  • Up to date with industry-leading software and technologies (Adobe Suite, Google Suite, etc)
  • Highly proficient in all design aspects

Benefits/Perks:

  • Unlimited PTO policy
    • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development
    • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund 
    • Group schemes with Discovery & Bonitas for medical aid
    • Group scheme with Momentum for provident fund
  • Stock Options
    • 4-year vesting schedule pending Board approval
  • Internet Allowance
  • Flexible work hours
  • Casual work environment

 

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-NK1

Email Marketing Specialist
Cape Town
Read more

Our Company

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact

Reporting to the Content Director, the newly created role of Email Marketing Specialist will be vital to supporting next-level growth for impact.com’s Brand Marketplace. You will communicate across thousands of publishers and brands, creating millions of touchpoints that drive customer growth. You will have a hand in composing, orchestrating, measuring, and optimizing seasonal, educational, and life cycle campaigns to facilitate productive partnerships. 

Working closely with the Growth Team, you will create strategies, implement email campaigns, and continuously optimize your programs — thus strategy and technical acumen feature strongly in this role. As the program grows/diversifies, your creative abilities will become more central to engaging the various market segments. Keeping current with direct marketing best practices particularly for brand-to-brand communications will be important to this role’s success. 

 

Are you obsessed with getting great results? Our ideal candidate is an experienced professional with demonstrable٫ refined technical, analytical, and creative skills, with experience in email analytics, copywriting/design, email production/testing, and using email marketing platforms such as Marketo and iPost. You should be detail-oriented and able to work proficiently under pressure. A digital marketing strategy is nothing without an email marketing specialist—you will be a vital part of helping impact.com grow. You will understand the technical landscape of email, driving traffic, securing conversions, and building relationships with new and existing impact.com customers. If you are excited about leveraging email to connect new audiences to impact.com, its content, and its tremendous partnership capabilities, we would be glad to speak to you. 

 

What You’ll Do

  • Promote and share information and news about impact.com to people on our mailing list; mailing list development could become an important part of this position’s responsibilities. 
  • Research our customers’ life cycles and how they interact with our brand to understand the best ways to reach them through email
  • Use email marketing concepts and metrics to measure and optimize our email campaigns, to improve open rates, deliverability, click rates, and conversion rates, and to achieve specific business goals
  • A/B test to continually optimize and hone communications and establish best practices. What worked in the past may not be the best in the future — attention to detail, creativity, observation, and discovery will be key in this role. 
  • Continually track email performance; conduct monthly, quarterly, and annual analysis (looking for insights, traffic, sources, etc); Identify top-performing emails and analyze why they are performing well. 
  • Send out monthly email summary reports detailing insights and action items 
  • Use your refined design sense to ensure that these highly visual emails entice readers to engage
  • Write/oversee writing and editing of energetic, on-brand email copy
  • Work with design on effective email marketing banners
  • Help identify impact.com’s various target audiences and grow them
  • Maintain a calendar of email campaigns 

What You Have

  • Writing, editing, and proofreading are vital skills for this role.
  • Adept at researching, writing, and editing high-quality, results-driven email content that addresses the target market’s challenges.
  • Proficient in brand building and monitoring brand positioning, messaging, tone, and voice.
  • Proven work experience as an email marketing specialist in a B2B environment. Experience with content strategy, planning, and management.
  • Verifiable experience with Google Suite (docs, sheets, slides, data studio), Asana, Confluence, Slack, and WordPress.
  • Basic technical knowledge of online publishing
  • Knowledge of SEO and web traffic metrics
  • Experience setting up Marketo and iPost a major plus
  • Comprehension of and familiarity with social media
  • Outstanding written English skills.
  • Proactive, professional, and detail-oriented.
  • Time management and organizational expert
  • Bachelors degree in Journalism٫ Marketing, or relevant field
  • Analytical skills 
  • Writing / editing / proofreading
  • Project management skills
  • Problem-solving skills
  • Time management skills
  • Entrepreneurial/leadership skills
  • Design skills — a big plus
  • Multimedia production skills (audio, video, interactive) are big pluses
  • BA/BS degree or equivalent practical experience
  • 2-3 years of content marketing, email marketing, digital marketing, or communications experience
  • Experience in customer relationship marketing, performance marketing, and affiliate marketing is a plus

 

Benefits/Perks:

  • Unlimited PTO policy
    • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development
    • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund 
    • Group schemes with Discovery & Bonitas for medical aid
    • Group scheme with Momentum for provident fund
  • Stock Options
    • 4-year vesting schedule pending Board approval
  • Internet Allowance
  • Flexible work hours
  • Casual work environment

 

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-NK1

 

Marketing Programs Manager
New York
Read more

The Company

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you. 

impact.com is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, impact.com has grown to over 700 employees and eleven offices across the United States, Europe, Africa, and Asia. 


Why this role is exciting! 

Our channel and agency partners are some of the most strategic and important facets of our business. In this role, you will be joining a growing team with the opportunity to create, learn, grow, and put together new programs that help deliver value to both the business and end-user. You will get to work on different projects and initiatives that require both creative and analytical thinking—constantly keeping you on your toes and engaged.

What you will be doing: 

  • Putting together and executing 360 program plans (work with content marketing, product marketing, Demand-gen, events)
  • Helping put together monthly or quarterly virtual webinar series with impact.com and strategic partners 
  • Content and Collateral (App listings, Blogs, Chase partners for quotes, One-sheets, Case studies, webinar landing pages, Lunch & Learns, awards submissions, newsletter) 
  • Reporting and Dashboards — working with our Marketing Ops team to ensure tracking and reporting is in place for these programs, and put presentations together to report on the ROI as it relates to these initiatives
  • Client and partner outreach — comfortable reaching out to partners and clients for co-marketing opportunities

Does this sound like you?  

  • Strategic thinker
  • Go-getter
  • Hungry and scrapy 
  • Multi-tasker that enjoys fast-paced environments 
  • Team player
  • Great communicator
  • Positive attitude and sense of urgency

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Parental leave
  • Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Market Research and Analystics Specialist
Cape Town
Read more

Our Company

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact

The Marketing Research and Benchmarking Specialist will have proficiency in understanding, in working with the Data Science team in fashioning requirements for all benchmarking and 1st party data efforts to be used in building out marketing collateral and thought leadership to seed the affiliate, partnership and influencer marketing industry with data. 

The function will support market research and white paper writing for brand-side, partner-side and consumer-side reports. They will be responsible for managing and executing all benchmarking, market research and customer survey projects, along with the assembly of marketing assets (eBooks, Benchmarking Reports, etc…) resulting from their collaboration with the data science team and independent market research work.

Our ideal candidate is an experienced professional with a great blend of technical and analytical skills and writing skills. They should be inquisitive and meticulous, ready to ask the WHY behind the data and master Excel users that can dig deep and perform simple statistical analysis to pull out the most fascinating things the data is telling us. They should be able to translate their findings into simple language that can capture the interest of readers, provide a-ha moments to our sales teams and customers, and catch the eye of executives and journalists. They should also have natural leadership skills – eager to lead the charge on data projects, provide direction and collaborate with data science, product management, marketing and sales leadership on initiatives, but also execute on individual tasks – essentially be a leader and doer. 

 

What You’ll Do

  • The Marketing Research Analyst’s responsibilities include: 
  • Fully understanding the products, the underlying databases, metadata, schemas and tables (in collaboration with the data science team) 
  • Analyzing customer’s benchmarking and data needs, and drafting up query requirements for the data science team for high-integrity partnership industry benchmarks
  • Become a domain expert in the area of performance marketing, partnership marketing, influencer marketing, commerce content and more to help establish our eminence in contributing high-integrity data sets and benchmarks to the industry
  • Defend the integrity of their methodology, manage the requirement and query request process by working closely with our business intelligence and data science personnel 
  • Author thought leadership pieces based on collected 1st party data in order to support marketing, content generation and demand gen activities, including whitepapers, blog posts, bylines, webinars, eBooks and other forms of marketing content; 
  • Design, conduct and analyze customer surveys, including survey design, Kantar Marketplace and Techvalidate execution and statistical analysis of survey responses
  • Define the requirements around building out microsites for customers and industry analysts to slice and dice our 1st party data in ways that support their business, increasing our customer stickiness, and promoting our 1st party data to build out Impact’s brand recognition
  • Partner with sales, marketing, product management, sales enablement, and operations to ensure successful training and rollout of 1st party data findings
  • Maintain a research and report calendar, and execute report series in a timely fashion (for example, a quarterly benchmark report)
  • Assist in managing our relationship with our PR agency to get our reports out to the analyst community, Industry bodies and coalitions; and trade publications such as eMarketer, etc…
  • Monitor and suggest new benchmarking opportunities and areas where we can provide value; evaluate competitors’ own benchmarking data contributions
  • Proactively consider how best to visualize the data in the simplest and most effective way possible, to enhance rather than complicate the reading experience
  • Build out presentations based on the reports they write, for possible use for webinars and sales engagements. Provide easy talking points about the data to our go-to-market teams
  • Lead and innovate – display entrepreneurship in designing and developing their own research projects

 

What You Have

  • Entrepreneurial/Leadership skills
  • Market research, survey design, execution and analysis skills
  • Problem solving skills
  • Time management skills
  • Storytelling/storyboarding skills
  • Analytical skills
  • Project management skills
  • Business analysis/requirements gathering and writing skills
  • Data visualization skills
  • Statistical analysis skills
  • Understanding of statistical and machine learning methodologies
  • Communication skills
  • Preferred: Experience in mar-tech or ad-tech space
  • BA/BS degree or equivalent practical experience
  • 2-4 years working in statistics, database analysis, data science and other related fields
  • Experience authoring marketing pieces
  • Experience collecting and writing requirements, doing analysis in Excel or other analytical tools

Core Traits and Attributes

    • Initiative. Proactive self-starter who instinctively seeks to produce value and push limits
    • Critical Thinker. Adept problem solver who excels in both critical thinking and execution
    • Multi-tasking. Able to juggle multiple priorities and navigate cross-functional relationships
    • Creative. Engaging storyteller who is capable of bringing even the mundane to life
    • Intellectual Curiosity. A curious and analytical mind, with high attention to detail  
    • Team player. Ability to influence, project management, and drive momentum
    • Fast learner. Ability to absorb complexity, and simplify messages for general audiences, translating technical language into business explanations and customer-facing language
    • Cross-disciplinary mindset. Ability to analyze business metrics, and extract insights and action items and communicate them in a non-technical way
    • Organized. 



Benefits/Perks:

  • Unlimited PTO policy
    • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development
    • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund 
    • Group schemes with Discovery & Bonitas for medical aid
    • Group scheme with Momentum for provident fund
  • Stock Options
    • 4-year vesting schedule pending Board approval
  • Internet Allowance
  • Flexible work hours
  • Casual work environment

 

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-NK1

 

 

Senior Product Marketing Manager
New York
Read more

The Company

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you. 

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, strategic brand-to-brand partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and eleven offices across the United States, Europe, Africa, and Asia. 

Why this role is exciting!

As a Senior Product Marketing Manager, you’ll lead and inspire a cross-functional team of talented and dedicated people helping to shape and bring to market Impact’s products and strategic initiatives as we expand into the SaaS space. This highly visible role will work closely with senior leadership to drive our positioning + strategy for B2B verticals and execute on SaaS go-to-market efforts. Ultimately, you’ll be a key part of a team defining and advancing the partnership management platform category.

What you will be doing: 

  • Know the B2B and SaaS audience, their technologies, and the competition, and be an informed voice to help drive product development and marketing decisions
  • Partner with sales, marketing, product management, revenue enablement, partnerships, customer success, and onboarding teams to ensure product, positioning, and messaging success
  • Interface heavily with the different departments of the organization to create assets, brainstorm and validate positioning, lead go-to-market efforts
  • Own internal and external product communications deliverables to drive user education and feature adoption such as release notes; feature primers, blogs, videos, and FAQs; product walk-throughs; and user documentation
  • Support the ongoing development and distribution of sales enablement and marketing resources such as one sheets, client emails, case studies, whitepapers, blog posts, bylines, eBooks, webinars, videos, microsites, and website content
  • Work with the content marketing team to develop thematic content strategy and thought leadership pieces to support marketing and demand gen activities, including whitepapers, blog posts, bylines, webinars, eBooks and other forms of marketing content; own channel partnerships positioning, go-to-market marketing strategy, and content development
  • Maintain Impact’s SaaS positioning and messaging across template sales decks, QBR decks, case study slides, and investor decks

Does this sound like you?  

  • Proactive self-starter who instinctively seeks to collaborate across teams, find and produce value and push limits
  • Adept problem solver who excels in both critical thinking and execution; a curious and analytical mind, with high attention to detail 
  • Strong writer and engaging storyteller who is capable of bringing even the mundane to life
  • Able to juggle multiple priorities and navigate cross-functional relationships, effectively influencing, project managing, and driving momentum while executing tasks and building marketing assets
  • Can absorb complexity and technical nuance and simplify it into approachable, jargon-free benefits-oriented messaging for general audiences
  • Capable of analyzing product and business metrics and extracting insights and action items
  • 4-6 years overall work experience, with direct product marketing, product management or managerial consulting experience for SaaS companies
  • Has a strong understanding of legacy B2B partnership technologies, PRMs, TCMAs, etc...

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Maternity/Paternity leave
  • Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 


S&M - Sales

Account Executive
Shanghai
Read more

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 700 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

The Account Executive, through a clear understanding of the assigned IR product, prospects, educates and secures operationally viable advertisers on one of three product lines to support client growth and achieve a targeted revenue goal through a specific list of pre-assigned accounts.

We are growing our Greater China business to accommodate the increasing demand for our solution. We are looking for an experienced and dynamic sales person to own one of our top territories in Greater China. You will have the opportunity to grow rapidly and gain exposure to new marketing technologies as we progress! As a Senior Account Executive, you will be responsible for driving the sales process with prospective customers. Strong consultative and analytical skills are important for successful navigation from solution demo, definition of the scope and final contract. Be the face and name of Impact to some of the most well known brands worldwide. This role will be based in our Greater China headquarter office in Shanghai.

What You'll Do:

  • Build revenue and surpass assigned quarterly & annual quotas
  • Accurately assess pipeline to forecast performance to sales leadership
  • Convey advantages through online or in-person demo of the platform
  • Educate prospects on IR products, associated benefits, and build a business case
  • Collaborate within and outside of sales team to ensure successful client onboarding
  • Actively prospect new business to fulfill pipeline obligations
  • Accurately report pipeline performance and velocity to direct manager through proper documentation via Salesforce
  • Ensure customers are prepared to enter operational and onboarding queue for successful implementation
  • Constantly build knowledge and understanding of marketing ecosystem and how IR product plays a role
  • Maintain positive attitude, highlighted by persistence and curiosity
  • Be an expert in your product line and industry ecosystem
  • Continually improve win close rate (~20% of all open opportunities)
  • Maintain forward momentum through deal stage velocity
  • Sell the product to the appropriate accounts and manage towards hitting a preset revenue target
  • Generate pipeline by proactively sourcing opportunities within the designated territory 
  • Build 5X of quarterly quota in pipeline phase through prospecting and diagnostic calls
  • Prepare & deliver world class demos and value-based presentations
  • Answer prospects’ questions about product value, uses, integrations, and implementation
  • Pro-actively drive the process with prospective clients from initial prospecting to signed contract and internal handoff
  • Drive active engagement by all internal and external stakeholders necessary to close a deal
  • Update SFDC daily with all relevant details needed to reflect business reality

What You Have:

  • Digital marketing particularly performance marketing and affiliate marketing ecosystem knowledge required
  • Experience running with excel and powerpoint
  • Experience with outbound communication tools a + (salesloft )
  • 3-4 years in a client facing role
  • Excellent verbal and written communication skills
  • Experience in presentation and powerpoint
  • Bachelor’s Degree or Master’s degree a plus in Information Technology, business and marketing
  • 4-7 years sales experience, preferably SaaS
  • Must be a true hunter!
  • Independent person with the desire to excel in a competitive and highly rewarding industry
  • Strong communication, effective problem-solving, networking and presentation skills
  • Proven track record of building territories and addressing client needs
  • Experience handling objections at multiple levels of enterprise organizations.
  • Good understanding of the Greater China ecommerce space, and working knowledge of working with top brands in China
  • Comfortable in relationship development with top level executives in Chinese global companies
  • Fluent in English and Chinese

Benefits/Perks:

  • Unlimited PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development - learning the advanced partnership automation products
  • Flexible work hours
  • Private Health Insurance
  • Internet Allowance
  • Casual work environment

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

 

#LI-RL1

Account Executive
London
Read more

Our Company

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact

As Account Executive you are responsible for growing our client base with a focus on Fortune 500 clients. You are committed to the success of the enterprise customer that could benefit from Impact’s Partnership Cloud and deliver the right solution for the client every time. You have a proven track record of consultative sales; the ability to negotiate complex six and seven figure contracts; a strong understanding of the digital landscape and a willingness to embrace disruptive, fast paced technology companies.

If you are excited about using your creativity, strategic, project management, account management and consultative selling skills to generate new business then this role will allow you to thrive and succeed.

If this is you, we offer competitive compensation with uncapped commissions, generous benefits, a flexible remote working policy (see more details and COVID specific comments on this below), and a supportive and committed team around you!

What You’ll Do

  • Responsible for building and growing  your own book of business, selling to our top accounts and working with Fortune 500 calibre clients
  • Achieving or exceeding individual quota bringing in new clients to Impact
  • Prior experience driving sales and business development activities
  • Focus on executing transactions in an assigned territory and prospect for new opportunities
  • Manage complete and complex sales-cycles presenting to C-level executives the value of our product
  • Define, execute, and own an engagement plan for key prospects
  • Develop and manage strong relationships within our Enterprise market segment, looking for opportunities to add value for the customer and develop additional revenue
  • Territory/Vertical identification and research, to formalise a go to market strategy and create qualified target accounts
  • Forecast sales activity and revenue achievement, while creating satisfied and referenceable customers

What You Have

  • Marketing technology sales and account management experience
  • Ability to reach and develop relationships with C-level executives in key verticals
  • Understanding of digital ecosystem landscape and relationships
  • Track record of success in carrying a quota, closing Fortune 500 deals
  • Successful history of net direct new business sales, with the ability to prove consistent delivery against targets
  • Track record of over-achieving quota (top 10-20% of company) in past positions
  • Experience managing and closing complex sales-cycles- demonstrated ownership of all aspects of territory management
  • Experience in bringing innovative / market defining products to market
  • Must work well in a team selling environment
  • Ability to travel

Bonus Points

  • Experience in affiliate, partner, or performance marketing
  • Experience selling SaaS

Work and Team Environment

Due to current restrictions/advisories from the government all of our teams are working completely remotely. While we miss working together in the office we also aim to keep every one of our employees and our community healthy and are committed to re-opening our collaborative spaces in a safe manner as soon as (and not before!) it is responsible to do so. Impact is still growing during this time and as we do we are adapting to the new challenges set before us by listening to our customers and our co-workers first at all times.

Once we return to office and client meetings, working on the Impact sales team offers the following:

  • Flexible remote working policy - this is a full-time office based position; however, the sales team works together from the Central London office (near the Tottenham Ct Rd tube) on Wednesdays and Thursdays. The other three days can be remote, on site with clients, or in the office - wherever you work best!
  • Responsible PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Weekly team lunches and global company updates and other opportunities for collaboration and connection outside of stated job descriptions
  • Pension scheme, health and dental insurance among other regular health and wellness (physical, mental, and financial) initiatives
  • Regular community involvement opportunities - we believe that we can always find new ways to #createimpact around us - check out some of our recent activities that have won us recognition in the industry
    • Setting up an ongoing scheme to donate food from our weekly lunches to a local soup kitchen. Our teams give up their own time to donate the food.
    • Organising an ITea Party to teach elderly local residents about online security and troubleshoot their computing challenges
    • Regularly donating blood, as a group, to our local blood bank, and encouraging Impact staff to give blood for the first time
    • Planting trees and plants in our office
    • The Impact Piggy Bank raises funds for the chosen charities. The idea is very simple with the Impact team putting unwanted change into the piggy bank and at the end of the year, we will break it open and whatever funds have been collected will be donated to a charity chosen by everyone collectively.

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

Account Executive, Enterprise - Greater China
Shanghai
Read more

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

The Account Executive, through a clear understanding of the assigned IR product, prospects, educates and secures operationally viable advertisers on one of three product lines to support client growth and achieve a targeted revenue goal through a specific list of pre-assigned accounts.

We are growing our Greater China business to accommodate the increasing demand for our solution. We are looking for an experienced and dynamic sales person to own one of our top territories in Greater China. You will have the opportunity to grow rapidly and gain exposure to new marketing technologies as we progress! As a Senior Account Executive, you will be responsible for driving the sales process with prospective customers. Strong consultative and analytical skills are important for successful navigation from solution demo, definition of the scope and final contract. Be the face and name of Impact to some of the most well known brands worldwide. This role will be based in our Greater China headquarter office in Shanghai.

What You'll Do:

  • Build revenue and surpass assigned quarterly & annual quotas
  • Accurately assess pipeline to forecast performance to sales leadership
  • Convey advantages through online or in-person demo of the platform
  • Educate prospects on IR products, associated benefits, and build a business case
  • Collaborate within and outside of sales team to ensure successful client onboarding
  • Actively prospect new business to fulfill pipeline obligations
  • Accurately report pipeline performance and velocity to direct manager through proper documentation via Salesforce
  • Ensure customers are prepared to enter operational and onboarding queue for successful implementation
  • Constantly build knowledge and understanding of marketing ecosystem and how IR product plays a role
  • Maintain positive attitude, highlighted by persistence and curiosity
  • Be an expert in your product line and industry ecosystem
  • Continually improve win close rate (~20% of all open opportunities)
  • Maintain forward momentum through deal stage velocity
  • Sell the product to the appropriate accounts and manage towards hitting a preset revenue target
  • Generate pipeline by proactively sourcing opportunities within the designated territory 
  • Build 5X of quarterly quota in pipeline phase through prospecting and diagnostic calls
  • Prepare & deliver world class demos and value-based presentations
  • Answer prospects’ questions about product value, uses, integrations, and implementation
  • Pro-actively drive the process with prospective clients from initial prospecting to signed contract and internal handoff
  • Drive active engagement by all internal and external stakeholders necessary to close a deal
  • Update SFDC daily with all relevant details needed to reflect business reality

What You Have:

  • Digital marketing particularly performance marketing and affiliate marketing ecosystem knowledge required
  • Experience running with excel and powerpoint
  • Experience with outbound communication tools a + (salesloft .)
  • 3-4 years in a client facing role
  • Excellent verbal and written communication skills
  • Experience in presentation and powerpoint
  • Bachelor’s Degree or Master’s degree a plus in Information Technology, business and marketing
  • 4-7 years sales experience, preferably SaaS
  • Must be a true hunter!
  • Independent person with the desire to excel in a competitive and highly rewarding industry
  • Strong communication, effective problem-solving, networking and presentation skills
  • Proven track record of building territories and addressing client needs
  • Experience handling objections at multiple levels of enterprise organizations.
  • Good understanding of the Greater China ecommerce space, and working knowledge of working with top brands in China
  • Comfortable in relationship development with top level executives in Chinese global companies
  • Fluent in English and Chinese

Benefits/Perks:

  • Unlimited PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development - learning the advanced partnership automation products
  • Flexible work hours
  • Private Health Insurance
  • Internet Allowance
  • Casual work environment

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

 

#LI-RL1

Business Development Manager - Publisher
Santa Barbara
Read more

The Company

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you. 

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and eleven offices across the United States, Europe, Africa, and Asia. 

Why this role is exciting! 

Impact is building a new publisher focused BDR team that prides itself on valuing opinions, recognizing contributions and encouraging collaboration as well as the selling of cutting-edge solutions in the MarTech sector. This is a great environment to expand your SaaS sales career. As a Business Development Manager, you’ll engage with marketing leaders from well-known global Media Houses, and innovative affiliates and help them understand how Impact and Trackonomics can bring new value to their business.

What you will be doing: 

As the founding member of the Business Development team you will be responsible for implementing scalable processes and strategies that will extend to a growing team. The Business Development Manager will be tasked with the execution of lead generation, documentation and reporting related to these efforts.

Does this sound like you?  

  • 2+ years of experience in Lead Generation, Sales and/or Marketing
  • Bachelor’s degree preferred
  • Experience succeeding in a goal-driven environment
  • Team-oriented, coachable, self-starter
  • Able to understand and work with different digital tools and platforms
  • Excellent verbal & written communication skills
  • Possess a competitive nature, be intellectually curious, and showcase vast interest in technology & digital marketing.

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Maternity/Paternity leave
  • Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Business Development Representative
New York, San Francisco, Santa Barbara
Read more

Our Company:

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you.

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and ten offices across the United States, Europe, Africa, and Asia.

Why this role is exciting:

We are offering a unique opportunity to get an incredible amount of experience with a premier start-up. As a Business Development Representative you will get to learn from a management team that has a proven track record and be put on a fast track to develop your career. You’ll engage with marketing leaders from top tier brands and innovative start-ups, helping them understand how Impact can bring new value to their business.

Responsibilities:

  • Educate and qualify prospects about our transformative technology and the solution Impact provides for their marketing challenges
  • Create opportunities for our account executive team through a combination of cold calling, email campaigns, and social selling techniques
  • Work closely with Account Executives to build a pipeline for Impact’s products
  • Track and manage prospects through Salesforce.com
  • Participate in team meetings, networking, trade show events and activities to grow the business
  • Providing valuable market and product feedback to continue to drive Impact’s business development strategy

Does this sound like you?

  • Bachelor's Degree required
  • Experience in any customer-facing service industry (retail, telesales, real-estate etc.)
  • Excited by the prospect of getting an incredible amount of experience with all critical business functions - Sales, Business Development, Marketing, Client Services, Product, Technology and Finance
  • Knowledge of Salesforce.com is a plus
  • Above all else - hungry, humble and smart. Self-motivated and can get passionate about marketing & technology

Benefits/Perks:

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans our happy hours
  • parties and other events to celebrate our many successes
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

____________________________________________________________________________

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-SM1

Business Development Representative
London
Read more

Our Company:

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you.

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and ten offices across the United States, Europe, Africa, and Asia.

Why this role is exciting:

The BDR team prides itself on valuing opinions, recognizing contributions and encourages collaboration as well as the selling of cutting-edge solutions in the MarTech sector. This is a great environment to kick-start your SaaS sales career. As a Business Development Representative, you’ll engage with marketing leaders from well-known brands and innovative start-ups, and help them understand how Impact can bring new value to their business.

Does this sound like you?

  • 0-3 years of experience in Lead Generation, Sales and/or Marketing
  • Bachelor’s degree preferred
  • Experience succeeding in a goal-driven environment
  • Team-oriented, coachable, self-starter
  • Able to understand and work with different digital tools and platforms
  • Excellent verbal & written communication skills
  • Possess a competitive nature, be intellectually curious, and showcase vast interest in technology & digital marketing.

Responsibilities:

  • Develop, manage and engage with a prospect base consisting of specific target accounts in an assigned territory
  • Prospect and identify key executives at target companies and lay the foundation for a strong, long-lasting relationship
  • Work closely with Account Executives to build a pipeline for Impact’s products
  • Meet and exceed monthly activity and opportunity goals through a combination of cold calling, email campaigns and market sector knowledge/intelligence
  • Track and lead prospects through Salesforce.com
  • Participate in team meetings, networking, trade show events and activities to grow the business

Benefits/Perks:

  • A dynamic and creative office space, in the heart of The West End.
  • Our international presence and diverse team allows you exposure to global perspectives
  • Pension scheme (after probation period)
  • Get Paid Time Off as well as Recuperation Leave (for that much-needed mental break)
  • Weekly team lunches
  • Fresh Breakfast supplies - We believe it's the most important meal of the day!
  • An office culture that makes work a fun, rewarding place to be. With all-around support from all staff members.

____________________________________________________________________________

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Business Development Representative - German Speaking
Berlin
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Impact ist globaler Marktführer für Partnership Automation. Wir helfen Advertisern wie Ticketmaster, Levis, Microsoft, Airbnb oder Uber Partnerschaften zu Affiliates, Influencern, Content-Creator oder anderen Unternehmen zu skalieren. Impacts Partnership Cloud deckt den gesamten Partnership Lifecycle ab und automatisiert Prozesse wie Partnerakquise & -kommunikation, Payment Processing oder Fraud Protection. Seit der Gründung 2008 ist Impact auf über 700 Mitarbeiter und zwölf Büros auf der ganzen Welt gewachsen - jede Menge Platz für Deine persönliche und berufliche Weiterentwicklung.

Deine Rolle bei Impact:

Als Business Development Representative kommst mit den wichtigsten Entscheidungsträgern im E-Commerce aus der DACH-Region in Kontakt und baust Dir in kurzer Zeit ein wertvolles Business Netzwerk auf, von dem Du Dein Leben lang profitieren wirst.

Du liebst es zu Kontakte zu knüpfen und zu pflegen, siehst mehr Lösungen als Probleme, bringst eine positive Energie mit und steckst damit andere an? Dann hast Du das richtige Mindset um unser nächster BDR Superstar zu werden! Unser erfahrenes Team in Berlin unterstützt Dich ein Skill-Set zu entwickeln, das den Grundstein für diverse Karriereoptionen für Deine Zukunft im Tech-Sales legt.

 

Unser 8-köpfiges BDR-Team ist stolz darauf ein Umfeld geschaffen zu haben in dem Deine Meinung gehört und Deine Leistung Anerkennung findet. Die länderübergreifende Zusammenarbeit mit Deinen Kolleginnen und Kollegen aus allen Departments verschafft Dir 360º Einblicke in ein schnell wachsendes Unternehmen.

Dein Profil: Hungry | Humble | Smart

  • Du bringst erste Erfahrungen im Vertrieb / Online Marketing mit
  • Du hast ausgezeichnete Deutschkenntnisse; verhandlungssichere Englischkenntnisse
  • In Deinem Studium hast Du Dich mit Themen wie International Business oder Online Marketing auseinandergesetzt
  • Du arbeitest gerne im Team, übernimmst Verantwortung und bist begeisterungsfähig 
  • Es fällt Dir leicht mit unterschiedlichen Tools und Plattformen Deine Arbeit zu organisieren

Unsere Erwartungen an Dich:

  • Du übernimmst die Verantwortung für den Erstkontakt zu unseren Target-Accounts und legst den Grundstein für einen erfolgreichen Vertriebsprozess  
  • Du identifiziert die Entscheidungsträger der Target-Accounts und baust eine starke Beziehung zu relevanten Stakeholdern auf
  • Du arbeitest eng mit Deinen Kolleginnen und Kollegen aus den Abteilungen Sales und Marketing zusammen, um eine Pipeline für die Produkte von Impact aufzubauen 
  • Du steckst Dir gerne ambitionierte Ziele und Dein Erfolg liegt darin diese zu übertreffen
  • “If not on Salesforce it did not happen” - Datenqualität und die Dokumentation deiner Aktivität ist Dir wichtig, um Deine Kolleginnen und Kollegen auf dem aktuellen Stand zu halten
  • Du bist gerne auf Veranstaltungen und Messen unterwegs und es macht Dir Spaß uns als Unternehmen zu repräsentieren 

Was wir bieten:

  • Erstklassiges Onboarding - wir bringen Dich “up-to-speed”
  • Flexible "Remote-Working-Policy"
  • Flexible Urlaubsregelung
  • Regelmäßige Team und Company Events
  • Förderung Deines Engagements für NPOs / Charity 
  • Bezuschussung für Sport-Mitgliedschaften

Findest Du Dich und Deine Persönlichkeit wieder? Wir bieten ein wettbewerbsfähiges Gehalt mit einem attraktiven Bonus-Modell, großzügige Mitarbeiter Benefits und vor allem ein Team, das sein Produkt liebt und Dich bei jeder Herausforderung unterstützt.

Wenn Du Deine Skills in Kreativität, Strategie, Projekt & Account Management und Sales stärken und ausbauen willst, freuen wir uns Dich kennenzulernen!

#LI-FA1

 

Channel Partnerships Associate
London
Read more

The Company

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you. 

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and eleven offices across the United States, Europe, Africa, and Asia. 

Why this role is exciting! 

The Channel Partnerships Development Associate is a contributor for growth of Impact’s partnerships with agencies, tech platforms & other emerging channels. Key performance indicators for the Channel Partnerships Development Associate are: number of new partners/brands prospected, growth in inbound referrals, increase in partner revenue and acting as an efficient conduit/liaison between Impact Sales, Partnership business development teams and other internal groups.

It is essential that the person in the position maintain a structured approach to supporting the Channel Partnerships Development team in advancing existing channel relationships and sourcing new partner opportunities while keeping accurate records of interactions and pipeline in the CRM.

What you will be doing:

  • Prospects new channel partners and sets meetings for Channel Partnerships Managers
  • Nurtures new channel partner leads from inception, through to an established relationship
  • Assists with the inbound referral process between channel partners and Impact Sales, including updating CRM with appropriate information related to leads and opportunities
  • Maintains updated channel partner information on file and stored in CRM for outbound referral purposes
  • Participates in recurring meetings (over the phone and in-person) with the appropriate team members within the partner’s organization to review partnership goals and progress
  • Supports the preparation of business reviews with channel partners to encourage leads and opportunities

Core Competencies and Required Experience:

  • Previous experience supporting cloud based SaaS products (1-2 years)
  • Previous experience in Digital Marketing (1-2 years)
  • Channel Partnerships experience (not required but beneficial)
  • Moderate to Advanced experience using SalesForce or similar Sales CRM
  • Moderate knowledge of Impact products
  • Moderate understanding of competitor technology and business models
  • Moderate understanding of the agency landscape
  • SalesForce
  • Excel

Work and Team Environment
Due to current restrictions/advisories from the government all of our teams are working completely remotely. While we miss working together in the office we also aim to keep every one of our employees and our community healthy and are committed to re-opening our collaborative spaces in a safe manner as soon as (and not before!) it is responsible to do so. Impact is still growing during this time and as we do we are adapting to the new challenges set before us by listening to our customers and our co-workers first at all times.


Once we return to office and client meetings, working on the Impact sales team offers the following:

  • Responsible PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognizing that it is important to be happy and fulfilled in both
  • Weekly team lunches and global company updates and other opportunities for collaboration and connection outside of stated job descriptions
  • Pension scheme, health and dental insurance among other regular health and wellness (physical, mental, and financial) initiatives
  • Regular community involvement opportunities - we believe that we can always find new ways to #createimpact around us - check out some of our recent activities that have won us recognition in the industry
    • Setting up an ongoing scheme to donate food from our weekly lunches to a local soup kitchen. Our teams give up their own time to donate the food.
    • Organising an ITea Party to teach elderly local residents about online security and troubleshoot their computing challenges
    • Regularly donating blood, as a group, to our local blood bank, and encouraging Impact staff to give blood for the first time
    • Planting trees and plants in our office
    • The Impact Piggy Bank raises funds for the chosen charities. The idea is very simple with the Impact team putting unwanted change into the piggy bank and at the end of the year, we will break it open and whatever funds have been collected will be donated to a charity chosen by everyone collectively.

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-RL1

Channel Partnerships Development Manager (German Speaking)
Berlin
Read more

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to join a company that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

The Channel Partnerships Development Manager is responsible for the overall growth of Impact’s partnerships with agencies, technology platforms and other emerging partners in his/her respective region. Key performance indicators are: growth in opportunity pipeline, increase in license revenue, and efficient referral liaison between Impact Sales and Business Development teams.

It’s essential that the person in the position maintain a structured approach to advancing relationships within partner organizations, keeping accurate records and optimizing existing partnerships.

What You'll Do:

  • Grows the volume of inbound referrals from both the existing and new-to-Impact channel partners (agency, technology platforms and other)
  • Manages the inbound referral process between channel partners and Impact Sales - transmitting information and leads to the appropriate Impact team members
  • Directs the outbound referral process - coordinating and executing requests for channel partner introductions for both current and prospective clients
  • Sources and nurtures new channel partner leads from inception and through to an established and active partner
  • Maintains and trains channel partner business development representatives on Impact value propositions and best practices
  • Coordinates recurring meetings (over the phone and in-person) with the appropriate team members within the channel partner organization to review and encourage greater pipeline sharing and collaboration.
  • Conducts business reviews with strategic channel partners to review progress and encourage more new business opportunities
  • Updates the internal CRM (Salesforce) daily with all interactions with channel partners and maintains accurate reporting on all leads, referrals and renewals
  • Monitors channel partners performance in referrals as well as competency in the technology which helps inform Impact referral decisions
  • Advises internal teams on the value of channel partnerships as well as best practices for interactions

What You Have:

  • Previous experience supporting cloud based SaaS products (2-4 years)
  • Moderate to advanced experience in Digital Marketing (2-4 years)
  • Account Management experience with negotiating contract renewals and upsells (1-3 years)
  • Channel Sales experience in a similar vertical (not required but beneficial)
  • Moderate/Expert knowledge of Impact products (primarily Partner Manager)
  • Moderate/Expert understanding of the affiliate agency space
  • Moderate understanding of competitor technology and business models
  • Groove
  • Salesforce
  • Excel

Perks:

  • Unlimited PTO

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

 

#LI-RL1

Customer Success Manager
Sydney
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Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 700 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

 

Your Role at Impact:

As Customer Success Manager you will be responsible for the management of client relationships to promote retention and growth, through identifying up-sell, cross-sell, and churn-risk early.

Join us if you are passionate about strategic, goal-driven account plans and processes to ensure productive relationships with clients. This position works closely with cross functional teams as the client advocate, to help develop solutions to meet client goals.

 

What You'll Do:

  • Platform Knowledge:
    • Clearly understand our core functionality and how partnership marketing fundamentals tie into our solutions and product offering
    • Run platform training and consult on contracts, dangerous configurations, finance, ad tracking, and reporting
  • Account Management:
    • Drive partnership collaboration, promote initiatives, increase platform adoption, and communicate value under the guidance of your manager and or executive sponsor(s)
  • Escalation Management:
    • Follow and leverage a standardized process to track open issues with the customer and within Impact, with the goal of providing transparency to open items and a basis for escalation for those efforts that require multiple internal teams to participate
  • Project/Task Management:
    • Produce and execute against technical account configuration efforts, coordinating with the Solutions Design and Delivery team as appropriate, to ensure the customer’s technical configuration of the platform enables account management activities
    • Coordinate efforts with the Solutions Design and Delivery team to ensure new technical integrations or highly technical updates are completed in a timely fashion
  • Commercial Efforts: 
    • Validate and review PPV (Positive Predictive Value) pacing reports to ensure the customer's desired outcomes are on track, and to identify opportunities to upgrade the customer’s contracts in a timely fashion
    • Validate and review customer account funding status to ensure the customer can meet their partner commitments
    • Perform periodic churn risk analysis for the customer to identify opportunities to further engage with the customer and demonstrate the value proposition of the platform
    • Perform a financial analysis to better predict the revenue for the account for the current fiscal quarter, half, year, and next year
    • Help to facilitate all renewal and expansion opportunities
    • Analyse program performance to identify renewal expansion opportunities
    • Partner with managers and executive sponsors for negotiations and executive outreach as it relates to renewal opportunities

 

What You Have:

  • Bachelor or Master degree
  • 2+ years direct B2B SaaS sales experience, strong preference towards marketing technology (tracking, measurement, etc)
  • 2+ years experience in Marketing Consulting, Customer Success, Account Management, Business Development, or other client-facing roles where you managed a book of clients
  • SaaS company experience preferred
  • Customer Focus, Commercial Drive, Service-oriented
  • Experience with business-to-business commerce and Internet communication software (advantageous)

 

Benefits/Perks:

  • Unlimited PTO policy
    • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development
    • Learning the advanced partnership automation products
  • Flexible work hours
  • Private Health Insurance
  • Internet Allowance
  • Employee Assistance Programme
  • Casual work environment

 

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

 

#LI-RL1

Customer Success Manager
New York, Santa Barbara
Read more

Our Company:

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you.

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and ten offices across the United States, Europe, Africa, and Asia.

Why this role is exciting:

As a Customer Success Manager, you will be an incredible product expert! This involves utilizing our software suite to build stronger & more successful marketing campaigns. Portraying good business sense, a solid understanding of the digital ecosystem and being a critical thinker will have you shining and growing every day at Impact.

Does this sound like you?

  • 3-5 years customer service experience, preferably B2B
  • Bachelor's Degree (Business, Marketing or related field a plus)
  • Consistent track record of providing stellar support to customers.
  • Strong understanding of the digital marketing ecosystem
  • Healthy dose of initiative and the ability to remain flexible
  • Detail-oriented and able to efficiently prioritize tasks
  • Be a critical thinker and an inventive problem-solver
  • Professional communication skills
  • Enthusiastic teammate
  • Great conflict resolution skills
  • Excellent time management skills

Responsibilities:

  • Delivering world-class support to our top clients.
  • Maintain a balanced proactive/reactive relationship with your assigned accounts.
  • Dedicated duties include account monitoring, regular check-ins and relationship building.
  • Reactive duties include training, product support, and appropriate delegation when technical issues and feature requests arise.

Benefits/Perks:

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Weekly catered lunches, a healthy snack bar, and phenomenal coffee to keep you fueled
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans our happy hours, parties and other events to celebrate our many successes.
  • An established company with a cool, high velocity work ethos, where each person can make a difference!

_________

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Demand Generation Marketer
Shanghai
Read more

Our Company:

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you. 

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and eleven offices across the United States, Europe, Africa, and Asia. 

Why this role is exciting:  

Working under the Marketing Director Greater China , the Demand Generation Marketer owns the launch and execution of lead generation and ABM campaigns to engage our target accounts and ultimately generate pipeline. This person works closely with internal teams and external vendors to develop highly targeted campaign messaging and design, as well as manage campaign deliverables and launch timelines. This person focuses heavily on WeChat campaigns, Email marketing, direct media buys and events while supporting creative development across other demand generation channels. You will also have the opportunity to identify new campaign opportunities and areas for optimization.

Responsibilities:

  • Own the creative development, launch, and ongoing optimization of demand generation and ABM campaigns to align with company initiatives and ABM
  • Day-to-day job duties include:
    • Collaborating with internal teams and external vendors to project manage campaign theme ideation and campaign deliverables
    • Maintaining campaign budgets
    • Researching new media buy opportunities
    • Managing campaign launch calendar
    • Develop and execute on A/B testing strategies
    • Suggest new, innovative areas for growth
  • Project manage the creation of campaign creatives asses such as digital ads, emails, landing pages, and collateral
  • Optimize toward agreed upon campaign KPI’s and ultimately meet agreed upon marketing attributed pipeline and NMRR
  • Develop and maintain integrated, multi-touch marketing campaigns
  • Adhere to campaign launch calendars and timelines

Does this sound like you?

  • Accuracy
  • Devotion to Quality
  • Innovating
  • Analysing and forming opinions
  • Results-oriented
  • Cooperation
  • Commercial drive
  • Willingness to change
  • Social Skills
  • Organization/ Project management
  • Experience with Marketo
  • Experience with various martech platforms
  • Comfortable in Excel
  • Experience with ABM
  • Strong email marketing experience
  • Experience managing campaign optimization and spend
  • Strong collaboration and project management experience
  • Experience tracking and reporting on campaign performance
  • Strong critical thinking and analytical skills
  • 5-7 years of Demand Generation experience

Benefits/Perks:

  • Medical Aid and Provident Fund 
  • Unlimited leave
  • Flexi-time
  • Phenomenal coffee & cereal
  • Free lunch on Thursdays
  • Casual work environment
  • Games room
  • Yummy snacks every Friday
  • Free parking
  • Development & training

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-RL1

Director, Agency Partnerships
Remote (US)
Read more

Our Company:

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, impact.com has grown to over 800 employees and eleven offices across the United States, Europe, Africa, and Asia.

Why this role is exciting:

The Channel Partnerships team at Impact.com is a top revenue contributor and key component of the GTM strategy with an extremely high growth potential. In the past year we have more than doubled both our team size & revenue contribution and are looking for someone that can help us to accelerate our growth trajectory even further. If you are interested in being part of a fast paced, high growth revenue team and experience in building value through partnerships we would love to talk to you.

What you will be doing:

  • Oversee a team of Channel Partner Managers and empower them to achieve revenue goals, creatively expand agency partnerships and elevate the agency experience across Impact.com.
  • Drive strategy and execution for both acquisition & growth for agency channel
  • Continually expand into new agency types including OPM, Holding Company, Independent, Influencer and more 
  • Actively recruit & train new talent to Channel Partnerships team
  • Work across all teams in Impact to assist with agency acquisition, growth & retention
  • Establish Agency Channel Partner best practices & processes to drive efficiency & focus

Does this sound like you?

  • 7+ years experience in relevant field/industry (partnerships, channel, affiliate)
  • 5+ years management experience
  • Thrive in creating & refining processes
  • Enjoy working on a close-knit team of experienced partnerships professionals
  • Problem solver, results oriented, timeliness, attention to detail and accuracy

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Parental Leave
  • Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled. 
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

________________________________________________________________

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Director - Channel Partnerships EMEA
London
Read more

The Company

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you. 

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and eleven offices across the United States, Europe, Africa, and Asia. 

Why this role is exciting!

The Director, Channel Partnerships EMEA is responsible for the strategic growth of Impact’s partnerships with agencies, technology platforms and other emerging partners. Key performance indicators are: growth in opportunity pipeline, increase in license revenue, partnership alignment and enablement, objective evaluation of new channel partner opportunities and executive liaison.

 It’s essential that the person in the position is a champion for channel partnerships, operating with a consultative mindset, and building value-based relationships.

What you will be doing:

  • Optimizes referral activity from both the existing and new-to-Impact channel partners (agency, technology platforms and other)
  • Supports effective referrals between Impact Sales and Business Development teams
  • Facilitates Impact knowledge share, enablement and training across channel partner types and teams
  • Identification and evaluation channel partners against corporate metrics of success
  • Sustains productive channel partnerships through business reviews, regular networking and stakeholder alliances
  • Builds trust and encourages greater pipeline sharing and collaboration with strategic channel partners
  • Upholds data hygiene within the internal CRM (Salesforce) delivering accurate reporting on all channel partner activity
  • Collaborates with global Impact channel partnerships teams on cross-market referral activity and partner advocacy initiatives
  • Represents Impact on an industry-level, attending events and supporting Marketing with comment/opinion contributions

Does this sound like you?  

  • Moderate/Advanced experience supporting cloud based SaaS products (2-4 years)
  • Advanced experience in Digital Marketing (5+ years)
  • Advanced experience in Business Development (5+ years)
  • Expert understanding of the partnerships space
  • Expert understanding of competitor technology and business models
  • Demonstrable success in identifying, maintaining and growing partnerships activity
  • Groove
  • Salesforce
  • Excel
  • Google Suite

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Maternity/Paternity leave
  • Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled
  • An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

Work and Team Environment

Due to current restrictions/advisories from the government all of our teams are working completely remotely. While we miss working together in the office we also aim to keep every one of our employees and our community healthy and are committed to re-opening our collaborative spaces in a safe manner as soon as (and not before!) it is responsible to do so. Impact is still growing during this time and as we do we are adapting to the new challenges set before us by listening to our customers and our co-workers first at all times.

Once we return to office and client meetings

  • Responsible PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognizing that it is important to be happy and fulfilled in both
  • Weekly team lunches and global company updates and other opportunities for collaboration and connection outside of stated job descriptions
  • Pension scheme, health and dental insurance among other regular health and wellness (physical, mental, and financial) initiatives
  • Regular community involvement opportunities - we believe that we can always find new ways to #createimpact around us - check out some of our recent activities that have won us recognition in the industry
  • Setting up an ongoing scheme to donate food from our weekly lunches to a local soup kitchen. Our teams give up their own time to donate the food.
  • Organizing an ITea Party to teach elderly local residents about online security and troubleshoot their computing challenges
  • Regularly donating blood, as a group, to our local blood bank, and encouraging Impact staff to give blood for the first time
  • Planting trees and plants in our office
  • The Impact Piggy Bank raises funds for the chosen charities. The idea is very simple with the Impact team putting unwanted change into the piggy bank and at the end of the year, we will break it open and whatever funds have been collected will be donated to a charity chosen by everyone collectively.

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-RL1

Director of Business Development, Enterprise
New York
Read more

The Company

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you. 

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and eleven offices across the United States, Europe, Africa, and Asia. 

Why this role is exciting! 

As a Director of Business Development, you will focus on managing the team responsible for creating engagement with Strategic and Enterprise brands.  You will have the opportunity to be creative and development campaigns and strategies within the team as well through collaboration with other teams.

What you will be doing: 

  • Develop and retain world-class front line sales development reps that live and drive our values each day
  • Create and execute strategic campaigns that are customized based on vertical and persona
  • Work closely with Marketing and the Executive team to maximize the impact of events, marketing content, and Executive engagement
  • Achieve/exceed monthly and annual acquisitions goals that support our booking goals
  • Ensure that sales development reps are advancing their product and sales skills that support their career growth and daily effectiveness
  • Assess potential new markets, personas and strategies
  • Track and assess development activities by individual and team and report results to management

Does this sound like you?  

  • 3+ years of sales experience within SaaS
  • Proven record of results - hitting/exceeding sales goals
  • Exceptional communication skills in both verbal and written
  • Proven history of developing and executing creative business development campaigns
  • General knowledge of ecommerce marketing, sales, recruiting, and assessing result

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Maternity/Paternity leave
  • Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Director of Sales, Mid Market
New York
Read more

Our Company:

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you.

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and ten offices across the United States, Europe, Africa, and Asia.

Why this role is exciting:

As a Director of Sales for the Mid Market team, you will be an integral part of the Sales leadership team, reporting directly to the Vice President of Sales. You will be responsible for building and managing a team of Mid Market Account Executives, whose focus is to grow our client base. Your leadership will have a direct impact on the development, growth, and success of the team. An important element of this position is to ensure that each Account Executive is trained, mentored, and coached to peak performance and that effective and motivating success plans are put in place.

If this is you, we offer competitive compensation with generous benefits, a flexible remote working policy (see more details and COVID specific comments on this below), and a supportive and committed team around you!

What you will be doing:

  • Recruit, train, and retain a top performing sales team
  • Consistently deliver against team revenue goals
  • Partner with sales leadership to further define a successful and repeatable sales process
  • Analyze sales data to identify improvement points in conversion rates and deal sizes
  • Ensure salesforce data is updated and fully adopted by team
  • Train sales team to ensure they have knowledge of the products, sales techniques, and best practices
  • Track team and individual performance through pipeline management and forecasting
  • Assist sales staff in closing account sales opportunities when needed
  • Develop and manage strong relationships within our Mid Market segment, looking for opportunities to add value for the customer and additional revenue
  • Collaborate with members of the sales management team to align strategy or direction with the overall goals of the organization
  • Maintain market and industry knowledge to support continued growth
  • Other duties as assigned by the Company.

Does this sound like you?

  • Successful track record of building out a sales function from the ground up
  • 4+ years of sales and sales management experience, ideally in a SaaS environment
  • A proven track record of consultative sales; the ability to negotiate complex six and seven figure contracts
  • Understanding of the digital ecosystem landscape and relationships.
  • You are able to perform and adapt, as needed, within a fast-moving, dynamic work environment.
  • Problem solver, results oriented, timeliness, attention to detail and accuracy
  • Ability to develop and mentor others
  • Ability to drive strategic direction
  • Are an effective communicator and dynamic presenter
  • Experience within performance, partner, or affiliate marketing is a plus.

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • 401k matching
  • Stock Options
  • Flexible work hours
  • Maternity/Paternity Leave
  • An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
  • An established company with a cool, high velocity work ethos, where each person can make a difference!

________________________________________________________________

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Director of Sales, SMB
New York
Read more

Our Company:

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you.

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and ten offices across the United States, Europe, Africa, and Asia.

Why this role is exciting:

As a Director of Sales for the SMB team, you will be an integral part of the Sales leadership team, reporting directly to the Vice President of Sales. You will be responsible for building and managing a team of SMB Account Executives, whose focus is to grow our client base. Your leadership will have a direct impact on the development, growth, and success of the team. An important element of this position is to ensure that each Account Executive is trained, mentored, and coached to peak performance and that effective and motivating success plans are put in place.

If this is you, we offer competitive compensation with generous benefits, a flexible remote working policy (see more details and COVID specific comments on this below), and a supportive and committed team around you!

What you will be doing:

  • Recruit, train, and retain a top performing sales team
  • Consistently deliver against team revenue goals
  • Partner with sales leadership to further define a successful and repeatable sales process
  • Analyze sales data to identify improvement points in conversion rates and deal sizes
  • Ensure salesforce data is updated and fully adopted by team
  • Train sales team to ensure they have knowledge of the products, sales techniques, and best practices
  • Track team and individual performance through pipeline management and forecasting
  • Assist sales staff in closing account sales opportunities when needed
  • Develop and manage strong relationships within our SMB segment, looking for opportunities to add value for the customer and additional revenue
  • Collaborate with members of the sales management team to align strategy or direction with the overall goals of the organization
  • Maintain market and industry knowledge to support continued growth
  • Other duties as assigned by the Company.

Does this sound like you?

  • 2+ years of sales and sales management experience, ideally in a SaaS environment
  • A proven track record of consultative sales; the ability to negotiate complex six and seven figure contracts
  • Understanding of the digital ecosystem landscape and relationships.
  • You are able to perform and adapt, as needed, within a fast-moving, dynamic work environment.
  • Problem solver, results oriented, timeliness, attention to detail and accuracy
  • Ability to develop and mentor others
  • Ability to drive strategic direction
  • Are an effective communicator and dynamic presenter
  • Experience within performance, partner, or affiliate marketing is a plus.

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • 401k matching
  • Stock Options
  • Flexible work hours
  • Maternity/Paternity Leave
  • An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
  • An established company with a cool, high velocity work ethos, where each person can make a difference!

________________________________________________________________

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Director, Revenue Operations
New York
Read more

The Company

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you. 

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and eleven offices across the United States, Europe, Africa, and Asia. 

POSITION OVERVIEW

The Director of Revenue Operations has global responsibility for the overall productivity and effectiveness of the sales organization. As a trusted advisor and business partner, the Director is a proactive leader who uses strong business acumen and analytic skills to drive sales success. Responsibilities include budget management, planning, reporting, quota setting, sales process optimization, and sales program implementation. Reporting to the VP of RevOps, the Director has a global team of RevOps managers and analysts.

JOB RESPONSIBILITIES

  • In partnership with Sales leadership defines processes, measurement and reporting to enable the rapid scaling of a global sales organization through multiple channels
  • Works closely Business Applications to define and automate standardized processes that drive efficiency and enable analytical rigor
  • Develops TAM and ICP analyses in support of optimal coverage and Sales strategy
  • Makes recommendations for changing sales roles and team configurations in order to maximize sales productivity and ensure seamless deployment
  • Works closely with with Sales leadership and Finance to ensure budgets are adhered to and the impact of hiring changes to plan are fully understood from a bookings perspective
  • In partnership with Incentive Compensation, FP&A and Sales Leadership provides guidance for plan criteria and assignment of sales quotas ensuring optimal allocation among all sales channels to meet financial and sales plans
  • Ensures data availability and accuracy in support of incentive comp payment determination
  • Manages and facilitates accurate forecasting in support of Sales leadership and FP&A requirements while ensuring pipeline sufficiency requirements are understood
  • Ensures data hygiene through cleansing efforts and implementation of processing and operational controls
  • In partnership with Marketing Operations and BDR leadership ensure that processes and data support lead generation activities
  • Works closely with Product Operations and Deal Desk in defining and implementing new pricing and packaging
  • Defines reporting and dashboard requirements to enable management by Sales leadership as well as territory owners
  • Creates clarity with the ability to analyze data and draw actionable insights
  • Ensure the seamless integration of acquired company sales teams
  • Leads a team of managers and analyst with a focus on their professional development

ACCOUNTABILITIES AND PERFORMANCE MEASURES

  • Strong critical thinking and analytical skills
  • Excellent business acumen with the ability to to see the implications of decisions across functional areas
  • Strong written and oral communication skills with the ability to explain concepts succinctly and with confidence as a subject matter expert in a manner understandable to non-SMEs
  • Comfortable communicating with all levels of the organization
  • Sense of urgency balanced with a high attention to detail and the ability to differentiate when each is appropriate
  • Team player and collaborative relationship builder
  • Creative and flexible problem solver

QUALIFICATIONS

  • 7+ years of related Revenue or Sales Operations experience with high growth SaaS company
  • 3+ years of management experience in a similar role
  • Demonstrated experience in leading a fast paced international team preferred
  • Experience supporting direct and channel sales as well as BDRs
  • High degree of Salesforce experience as well as comfort with the entire GTM tech stack
  • Ability to prioritize competing priorities to achieve the highest level of return on investment
  • MBA preferred

Benefits/Perks:

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Weekly catered lunches, a healthy snack bar, and phenomenal coffee to keep you fueled
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans our happy hours, parties and other events to celebrate our many successes.
  • An established company with a cool, high velocity work ethos, where each person can make a difference

**Impact employees can choose to work from home / remotely for the duration of 2021, or participate in a phased return to our beautiful office spaces. We expect most roles to be in-office at least 3 days a week beginning January 2022.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Enterprise Account Executive
San Francisco, Santa Barbara
Read more

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organization that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

impact.com is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact.com has grown to over 700 employees and eleven offices across the United States, Europe, Africa, and Asia.

Why this role is exciting:

We are growing our sales organization to accommodate the increasing demand for our solution. As an Enterprise Account Executive, you are responsible for growing our client base with a focus on Enterprise clients. You are committed to the success of the enterprise customer that could benefit from Impact.com and deliver the right solution for the client every time. You have a proven track record of consultative sales; the ability to negotiate; a strong understanding of the digital landscape and a willingness to embrace disruptive, fast paced technology companies.

If you are excited about using your creativity, strategic, project management, and consultative selling skills to generate new business then this role will allow you to thrive and succeed. If this is you, we offer competitive compensation with generous benefits, a flexible remote working policy (see more details and COVID specific comments on this below), and a supportive and committed team around you!

Responsibilities:

  • Responsible for building and growing your own book of business, selling to our top accounts 
  • Achieving or exceeding individual quota bringing in new clients to Impact.com
  • Prior experience driving sales and business development activities.
  • Focus on executing transactions in an assigned territory and prospect for new opportunities.
  • Manage complete and complex sales-cycles presenting to C-level executives the value of our product.
  • Define, execute, and own an engagement plan for key prospects.
  • Develop and manage strong relationships within our Enterprise market segment, looking for opportunities to add value for the customer and develop additional revenue.
  • Territory/Vertical identification and research, to formalize a go to market strategy and create qualified target accounts.
  • Forecast sales activity and revenue achievement, while creating satisfied and referenceable customers.

Does this sound like you?

  • Bachelor's Degree.
  • Minimum of 4 years of closing sales experience, within SaaS.
  • Ability to reach and develop relationships with C-level executives in key verticals.
  • Understanding of digital ecosystem landscape and relationships.
  • Track record of success in carrying a quota
  • Successful history of net direct new business sales, with the ability to prove consistent delivery against targets.
  • Track record of over-achieving quota (top 10-20% of company) in past positions.
  • Experience managing and closing complex sales-cycles- demonstrated ownership of all aspects of territory management.
  • Experience in bringing innovative / market defining products to market.
  • Must work well in a team selling environment.
  • Ability to travel.
  • Experience within performance, partner, or affiliate marketing a plus.

Work and Team Environment:

Due to current restrictions/advisories from the government all of our teams are working completely remotely. While we miss working together in the office, we also aim to keep every one of our employees and our community healthy and are committed to re-opening our collaborative spaces in a safe manner as soon as (and not before!) it is responsible to do so. Impact is still growing during this time and as we do we are adapting to the new challenges set before us by listening to our customers and our co-workers first at all times.

Benefits:

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Parental Leave
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans our happy hours, parties and other events to celebrate our many successes.
  • An established company with a cool, high velocity work ethos, where each person can make a difference!

_________

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 

Enterprise Customer Success Manager
New York, Santa Barbara
Read more

Our Company:

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you.

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and ten offices across the United States, Europe, Africa, and Asia.

Why this role is exciting:

As a Customer Success Manager, you will be an incredible product expert! This involves utilizing our software suite to build stronger & more successful marketing campaigns. Portraying good business sense, a solid understanding of the digital ecosystem and being a critical thinker will have you shining and growing every day at Impact.

Does this sound like you?

  • 3-5  years customer service experience, preferably B2B
  • Bachelor's Degree (Business, Marketing or related field a plus)
  • Consistent track record of providing stellar support to customers.
  • Strong understanding of the digital marketing ecosystem
  • Healthy dose of initiative and the ability to remain flexible
  • Detail-oriented and able to efficiently prioritize tasks
  • Be a critical thinker and an inventive problem-solver
  • Professional communication skills
  • Enthusiastic teammate
  • Great conflict resolution skills
  • Excellent time management skills

Responsibilities:

  • Delivering world-class support to our top clients.
  • Maintain a balanced proactive/reactive relationship with your assigned accounts.
  • Dedicated duties include account monitoring, regular check-ins and relationship building.
  • Reactive duties include training, product support, and appropriate delegation when technical issues and feature requests arise.

Benefits/Perks:

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Weekly catered lunches, a healthy snack bar, and phenomenal coffee to keep you fueled
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans our happy hours, parties and other events to celebrate our many successes.
  • An established company with a cool, high velocity work ethos, where each person can make a difference!

_________

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.



Enterprise Sales Manager
London
Read more

Our Company

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact

As Enterprise Sales Manager you are responsible for growing our client base with a focus on Fortune 500 clients. You are committed to the success of the enterprise customer that could benefit from Impact’s Partnership Cloud and deliver the right solution for the client every time. You have a proven track record of consultative sales; the ability to negotiate complex six and seven figure contracts; a strong understanding of the digital landscape and a willingness to embrace disruptive, fast paced technology companies.

If you are excited about using your creativity, strategic, project management, account management and consultative selling skills to generate new business then this role will allow you to thrive and succeed.

If this is you, we offer competitive compensation with uncapped commissions, generous benefits, a flexible remote working policy (see more details and COVID specific comments on this below), and a supportive and committed team around you!

What You’ll Do

  • Responsible for building and growing  your own book of business, selling to our top accounts and working with Fortune 500 calibre clients
  • Achieving or exceeding individual quota bringing in new clients to Impact
  • Prior experience driving sales and business development activities
  • Focus on executing transactions in an assigned territory and prospect for new opportunities
  • Manage complete and complex sales-cycles presenting to C-level executives the value of our product
  • Define, execute, and own an engagement plan for key prospects
  • Develop and manage strong relationships within our Enterprise market segment, looking for opportunities to add value for the customer and develop additional revenue
  • Territory/Vertical identification and research, to formalise a go to market strategy and create qualified target accounts
  • Forecast sales activity and revenue achievement, while creating satisfied and referenceable customers

What You Have

  • Marketing technology sales and account management experience
  • Ability to reach and develop relationships with C-level executives in key verticals
  • Understanding of digital ecosystem landscape and relationships
  • Track record of success in carrying a quota, closing Fortune 500 deals
  • Successful history of net direct new business sales, with the ability to prove consistent delivery against targets
  • Track record of over-achieving quota (top 10-20% of company) in past positions
  • Experience managing and closing complex sales-cycles- demonstrated ownership of all aspects of territory management
  • Experience in bringing innovative / market defining products to market
  • Must work well in a team selling environment
  • Ability to travel

Bonus Points

  • Experience in affiliate, partner, or performance marketing
  • Experience selling SaaS

Work and Team Environment

Due to current restrictions/advisories from the government all of our teams are working completely remotely. While we miss working together in the office we also aim to keep every one of our employees and our community healthy and are committed to re-opening our collaborative spaces in a safe manner as soon as (and not before!) it is responsible to do so. Impact is still growing during this time and as we do we are adapting to the new challenges set before us by listening to our customers and our co-workers first at all times.

Once we return to office and client meetings, working on the Impact sales team offers the following:

  • Flexible remote working policy - this is a full-time office based position; however, the sales team works together from the Central London office (near the Tottenham Ct Rd tube) on Wednesdays and Thursdays. The other three days can be remote, on site with clients, or in the office - wherever you work best!
  • Responsible PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Weekly team lunches and global company updates and other opportunities for collaboration and connection outside of stated job descriptions
  • Pension scheme, health and dental insurance among other regular health and wellness (physical, mental, and financial) initiatives
  • Regular community involvement opportunities - we believe that we can always find new ways to #createimpact around us - check out some of our recent activities that have won us recognition in the industry
    • Setting up an ongoing scheme to donate food from our weekly lunches to a local soup kitchen. Our teams give up their own time to donate the food.
    • Organising an ITea Party to teach elderly local residents about online security and troubleshoot their computing challenges
    • Regularly donating blood, as a group, to our local blood bank, and encouraging Impact staff to give blood for the first time
    • Planting trees and plants in our office
    • The Impact Piggy Bank raises funds for the chosen charities. The idea is very simple with the Impact team putting unwanted change into the piggy bank and at the end of the year, we will break it open and whatever funds have been collected will be donated to a charity chosen by everyone collectively.

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

Manager, Customer Success, Activate
Remote (US)
Read more

Our Company:

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, impact.com has grown to over 700 employees and eleven offices across the United States, Europe, Africa, and Asia.

Why this role is exciting:

The Manager of Customer Success is a customer-facing role responsible for the net revenue expansion of the Activate Influencer business. This role’s primary measures of success are increased MRR, account retention, and increased customer satisfaction. This role directly manages the Activate Customer Success Managers and is responsible for recruitment, hiring, training, and mentoring Customer Success Managers to be product and relationship experts. This role sets the standard for the day-to-day Customer Success team’s activities and personally oversees critical client-oriented projects. The position is responsible for the delivery of world-class service to our clients, to anticipate ways to delight our customers as well as identify and eliminate churn risk.

What you will be doing: 

  • Owns the Activate Influencer Product book of business.
  • Acts as the direct line manager for the Activate CSM’s
  • Drives superior customer satisfaction efforts, including adoption, measurement, and refinement of the customer engagement process.
  • Continually improves upon existing processes to allow for scaling and success of the team.
  • Delivers success metrics to senior/executive management
  • Drives education and training efforts on Activate for the larger CS organization. Serves as SME for Influencer and Activate for the team.

Does this sound like you?

  • Performance marketing experience, preferably with Influencer workflow, programs
  • Master in Building Relationships and Contract Negotiation
  • Strong Written and Verbal Communication skills
  • Experience building teams and processes from scratch
  • 5-7 years Strategic Account Management, Customer Success or similar
  • 2-4 years of people management experience

Benefits/Perks:

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Parental Leave
  • Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled. 
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

_________

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Mid-Market Account Executive
San Francisco, Santa Barbara
Read more

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organization that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community 

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you.

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and ten offices across the United States, Europe, Africa, and Asia.

Why this role is exciting:

We are growing our sales organization to accommodate the increasing demand for our solution. We are looking for an experienced and dynamic sales person to own one of our top territories in North America. You will have the opportunity to grow rapidly and gain exposure to new marketing technologies as we progress! As a Mid-Market Account Executive, you will be responsible for driving the sales process with prospective customers. Strong consultative and analytical skills are important for successful navigation from solution demo, the definition of the scope and final contract. Be the face and name of Impact to some of the most well-known brands worldwide.

Responsibilities:

  • Sell the product to the appropriate accounts and manage towards hitting a preset revenue target.
  • Generate pipeline by proactively sourcing opportunities within the designated territory.
  • Prepare & deliver world-class demos and value-based presentations.
  • Answer prospects’ questions about product value, uses, integrations, and implementation.
  • Pro-actively drive the process with a prospective client from initial prospecting to a signed contract and internal handoff.
  • Drive active engagement by all internal and external stakeholders necessary to close a deal.
  • Update SFDC daily with all relevant details needed to reflect business reality.

Does this sound like you:

  • Bachelors Degree.
  •  3+ years of closing experience, within SaaS.
  • Must be a true hunter!
  • Independent person with the desire to excel in a competitive and highly rewarding industry.
  • Strong communication, effective problem-solving, networking and presentation skills.
  • Proven track record of building territories and addressing client needs.
  • Experience handling objections at multiple levels of enterprise organizations.

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • 401k matching
  • Stock Options
  • Flexible work hours
  • Maternity/Paternity Leave
  • An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
  • An established company with a cool, high velocity work ethos, where each person can make a difference!

Work and Team Environment:

Due to current restrictions/advisories from the government all of our teams are working completely remotely. While we miss working together in the office, we also aim to keep every one of our employees and our community healthy and are committed to re-opening our collaborative spaces in a safe manner as soon as (and not before!) it is responsible to do so. Impact is still growing during this time and as we do we are adapting to the new challenges set before us by listening to our customers and our co-workers first at all times.

________________________________________________________________

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 

 #LI-VH1

Mid-Market Account Executive
New York
Read more

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organization that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community 

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you.

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and ten offices across the United States, Europe, Africa, and Asia.

Why this role is exciting:

We are growing our sales organization to accommodate the increasing demand for our solution. We are looking for an experienced and dynamic sales person to own one of our top territories in North America. You will have the opportunity to grow rapidly and gain exposure to new marketing technologies as we progress! As a Mid-Market Account Executive, you will be responsible for driving the sales process with prospective customers. Strong consultative and analytical skills are important for successful navigation from solution demo, the definition of the scope and final contract. Be the face and name of Impact to some of the most well-known brands worldwide.

Responsibilities:

  • Sell the product to the appropriate accounts and manage towards hitting a preset revenue target.
  • Generate pipeline by proactively sourcing opportunities within the designated territory.
  • Prepare & deliver world-class demos and value-based presentations.
  • Answer prospects’ questions about product value, uses, integrations, and implementation.
  • Pro-actively drive the process with a prospective client from initial prospecting to a signed contract and internal handoff.
  • Drive active engagement by all internal and external stakeholders necessary to close a deal.
  • Update SFDC daily with all relevant details needed to reflect business reality.

Does this sound like you:

  • Bachelors Degree.
  •  3+ years of closing experience, within SaaS.
  • Must be a true hunter!
  • Independent person with the desire to excel in a competitive and highly rewarding industry.
  • Strong communication, effective problem-solving, networking and presentation skills.
  • Proven track record of building territories and addressing client needs.
  • Experience handling objections at multiple levels of enterprise organizations.

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • 401k matching
  • Stock Options
  • Flexible work hours
  • Maternity/Paternity Leave
  • An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
  • An established company with a cool, high velocity work ethos, where each person can make a difference!

Work and Team Environment:

Due to current restrictions/advisories from the government all of our teams are working completely remotely. While we miss working together in the office, we also aim to keep every one of our employees and our community healthy and are committed to re-opening our collaborative spaces in a safe manner as soon as (and not before!) it is responsible to do so. Impact is still growing during this time and as we do we are adapting to the new challenges set before us by listening to our customers and our co-workers first at all times.

________________________________________________________________

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 

 #LI-VH1

Partner Development Executive
Sydney
Read more

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organization that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

As a Partner Development Executive, you will be fundamental to the growth of our customers and partners. You will drive a world-class partner experience that builds trust, retention and loyalty. Your role is pivotal to ensure adoption and engagement of our product with our partners, enable partnerships between partners and brands, accelerating their growth and helping them grow!

You will need to identify, nurture and manage a portfolio of partner accounts that have been identified as high growth potential. You will work closely with the customer success team to provide core recommendations of growth for enterprise brands and be a key contributor to supply side customer growth

This role reports to Partnership Development Manager ANZ

 

What You'll Do:

  • Research partner categories and maintain a target list of partners for growth
  • Proactive outreach and prospecting of partners that are the right fit for Impacts growing customer base
  • Identify partners that can benefit from Impact suite of supply side products (trackonomics / Elite licence)
  • Create activation campaigns to for newly recruited partners to ensure partner productivity
  • Establish reactivation campaigns for dormant partners
  • Monitor mid to long tail partners and identify opportunities for growth
  • Partner Support and ticketing where required
  • Conduct partner training and platform demos
  • Maintain partner performance tracking, ensuring new partner impact is accurately measured and reported on
  • Establish and maintain a key network of partners within Impacts referral program
  • Collaborate with other APAC regional PD teams
  • Create partner newsletters and spotlights
  • Organise partner lunch and learns for key team members within Impact

What You Have:

  • 1 - 3 years experience working within an affiliate or technology business
  • Exceptional relationship builder
  • Driven by growth and making a meaningful impact
  • Creative in problem solving and able to look past the clutter to see the bigger opportunity
  • Highly organised and someone who takes joy in the process
  • Ability to take on feedback and implement
  • Adaptable and comfortable with change
  • Hustler with great time management, comfortable working in a fast paced business

Benefits/Perks:

  • Unlimited PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognizing that it is important to be happy and fulfilled in both
  • Training & Development - learning the advanced partnership automation products
  • Flexible work hours
  • Private Health Insurance
  • Internet Allowance
  • Employee Assistance Programme
  • Casual work environment

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

 

#LI-RL

Partner Development Executive - Greater China
Shanghai
Read more

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organization that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

As a Partner Development Executive, you will be responsible for business growth through building relationships, data and solution driven thinking. You will drive a world-class partner experience that builds trust, retention and loyalty. Your role is pivotal to ensure adoption and engagement of our product with our partners, enable partnerships between partners and brands, accelerating their growth and helping them win!

You will need to manage a portfolio of partner accounts, including those who are identified as key partners in the Greater China region, and global partners who can bring growth of revenue to brands in the Greater China region. You will be responsible for managing day-to-day interactions with the portfolio of partner accounts at Impact.

You will also need to acquire new Elite Referral Partners (i.e. strategic publishers and brands monetizing through partnerships) when you can, through selling SaaS and Services to Elite Referral Partners’ direct advertiser partnerships.

Key performance indicators for the Partner Development Executive are: increased earning of managed partners, increased brand revenue that is realized through partnership enablement, partner referred brands pipeline in Salesforce, strategic new partner engagements, engagements with elite partners who want technology and services from Impact, and an efficient support to Sales and CSM teams during client prospecting and onboarding. This role is also responsible, in certain cases, for duties from the Channel Partnership team.

This role reports to the Partner Manager of Greater China.

What You'll Do:

  • Managing key partners, build good relationship with the partners, keep regular engagement with them and make sure their earnings grow steadily.
  • Enabling the partnerships between brands and partners through smart and scalable methods. Keep your results monitored and reported
  • Sourcing new brand leads from creating world-class partner experience
  • Recruiting new strategic partners to Impact that can form B2B relationships
  • Selling Elite License to partners when you can
  • Constantly learning the Impact products, and train partners with the newest feature
  • Providing partner insights to sales, CSM, Marketing and Revenue enablement Teams
  • Always thinking of efficient and scalable ways for business Growth

What You Have:

  • Previous working experience in global market of 1-3 years
  • Previous experience supporting cloud based SaaS products (1-2 years)
  • Moderate experience in Digital Marketing (1-2 years)
  • Strong communicator: communicate effectively with partners and internal team members
  • Influential: be persuasive and command respect, by being a leader and expert in your knowledge of our company and products
  • Data-driven: accurately measure the effectiveness of programs and efforts, use findings to improve processes
  • Prioritization: prioritize effectively based on activities that will receive higher return for all audiences
  • Visionary: be able to diagnose potential issues before they arise
  • Agile: be able to adapt quickly to changes and adopt new strategies
  • Self-Motivated, Attention to Detail, Passion for Learning, Team player
  • A strong understanding of the Impact offering
  • Incredible interpersonal, communication, and presentation skills across a variety of audiences
  • Ability to read, write and speak with internal and external stakeholders in a highly professional manner
  • Passionate about improving our partners experience and success with our products
  • Extensive knowledge and experience with Google Suite (Docs, Sheets, Slides )
  • Knowledge of the partnership ecosystem- from influencer to affiliate to strategic
  • Moderate to Advanced experience using Salesforce or similar Sales CRM and ticketing tools like Jira, Freshdesk or similar
  • Keen attention to detail, organization, and ability to drive projects to completion
  • Experience in working independently as well as part of a team in an energetic environment

 

Benefits/Perks:

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
  • An established company with a cool, high velocity work ethos, where each person can make a difference!

 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 

#LI-RL1

Partner Development Manager (French Speaker)
Paris
Read more

Our Company:

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you.

Impact is the global leader in Partnership Automation. We work with enterprise brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to power partnerships with innovative publishers such as Buzzfeed and Forbes to help them manage the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and ten offices across the United States, Europe, Africa, and Asia.

Your Role at Impact:

As a Partner Success Manager, you will be responsible for managing day-to-day interactions with a portfolio of publisher customer accounts at Impact , as well as implementing scalable, proactive growth strategies. You will use strong problem-solving and solution-driven thinking. You will drive a world-class partner experience that builds trust, retention, and loyalty. Your role is pivotal to ensure publishers feel supported and empowered to grow their partnerships with our advertisers at Impact.

What You'll Do:

  • Support in the onboarding process of new clients including task/ticket management and collaborating with the development team to set up or configure our software platform as per customers’ requirements
  • Responsible for meeting publisher account growth targets
  • Create development plans for the assigned book of business that builds trust, retention, and loyalty with publisher
  • Work proactively to solve publisher queries and ensure publishers are supported in areas including but not limited to: reporting, UI navigation.
  • Capable of Identifying and escalating publisher challenges early, succinctly and with a potential
  • Using all tools and resources; ensure that publishers are responded to promptly, gain resolution and are satisfied with the
  • Responsible for keeping our internal CRM up to date with relevant publisher

What You Have:

  • Strong communicator: communicate effectively with publishers, advertisers and internal team members both locally and
  • Influential: be persuasive and command respect, by being a leader and expert in your knowledge of our company and products
  • Data-driven: accurately measure the effectiveness of programs and efforts, use findings to improve processes
  • Prioritization: prioritize effectively based on activities that will receive higher return for all audiences
  • Visionary: be able to diagnose potential issues before they arise
  • Agile: be able to adapt quickly to changes and adopt new strategies
  • Self-Motivated, Attention to Detail, Passion for Learning, Team player
  • A strong understanding of the Impact offering
  • Incredible interpersonal, communication, and presentation skills across a variety of audiences
  • Ability to read, write and speak with internal and external stakeholders in a highly professional manner
  • Passionate about improving our partners experience and success with our products
  • Extensive knowledge and experience with Google Suite (Docs, Sheets, Slides )
  • Previous experience supporting cloud based SaaS products (beneficial)
  • Moderate experience in Digital Marketing (2-4 years)
  • Knowledge of the partnership ecosystem- from influencer to affiliate to strategic
  • Moderate to Advanced experience using Salesforce or similar Sales CRM and ticketing tools like Jira, Freshdesk or similar
  • Keen attention to detail, organization, and ability to drive projects to completion

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 

#LI-RL1

Partner Development Manager (German Speaker)
Berlin
Read more

Our Company:

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you.

Impact is the global leader in Partnership Automation. We work with enterprise brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to power partnerships with innovative publishers such as Buzzfeed and Forbes to help them manage the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and ten offices across the United States, Europe, Africa, and Asia.

Why this role is exciting:

As a Partner Development Manager, you will be responsible for business growth through strong problem solving and solution driven thinking. You will drive a world-class partner experience that builds trust, retention and loyalty. Your role is pivotal to ensure adoption and engagement of our product with our partners, accelerating their growth and helping them win! We work hard, laugh a lot and collaborate.

Does this sound like you?

  • Empathetic: understand every aspect of the day-to-day life of the audience we are supporting
  • Strong communicator: communicate effectively with all audiences and stakeholders
  • Influential: be persuasive and command respect, by being a leader and expert in your knowledge of our company and products
  • Data-driven: accurately measure the effectiveness of programs and efforts, use findings to improve processes
  • Prioritization: prioritize effectively based on activities that will receive higher return for all audiences
  • Visionary: be able to diagnose potential issues before they arise
  • Creative: create and deliver engaging content that truly sticks
  • Agile: be able to adapt quickly to changes and adopt new strategies
  • Self-Motivated, Attention to Detail, Passion for Learning, Team player
  • A strong understanding of the Impact offering
  • Incredible interpersonal, communication, and presentation skills across a variety of audiences
  • Ability to read, write and speak with internal and external stakeholders in a highly professional manner
  • Passionate about improving our partners experience and success with our products
  • Extensive knowledge and experience with Google Suite (Docs, Sheets, Slides ..)
  • Previous experience supporting cloud based SaaS products (1-2 years)
  • Moderate experience in Digital Marketing (1-2 years)
  • Moderate to Advanced experience using Salesforce or similar Sales CRM
  • Keen attention to detail, organization, and ability to drive projects to completion

Responsibilities:

  • Providing world-class growth enablement and the ultimate partner experience that builds trust, retention, and
  • Building strong relationships with all relevant stakeholders as their trusted product expert and advisor, externally and
  • Responsible for regular client business reviews, platform enablement, feature adoption, and
  • identifying business development opportunities within our
  • Working with emerging partner types to convey nuanced value proposition to Impact client base and accelerate time to
  • Identifying sales and expansion opportunities amongst partner base for our Elite Licenses
  • Working proactively to solve partner queries and ensuring their success, by coordinating with Support, Integrations, and Technical Services
  • Continuously learn about our product offering and ability to tackle partner issues or direct requests to relevant teams to deliver a solution.

 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 

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Partner Development Manager (Italian Speaker)
Milan
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Our Company:

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you.

Impact is the global leader in Partnership Automation. We work with enterprise brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to power partnerships with innovative publishers such as Buzzfeed and Forbes to help them manage the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and ten offices across the United States, Europe, Africa, and Asia.

Why this role is exciting:

As a Partner Development Manager, you will be responsible for business growth through strong problem solving and solution driven thinking. You will drive a world-class partner experience that builds trust, retention and loyalty. Your role is pivotal to ensure adoption and engagement of our product with our partners, accelerating their growth and helping them win! We work hard, laugh a lot and collaborate.

Does this sound like you?

  • Empathetic: understand every aspect of the day-to-day life of the audience we are supporting
  • Strong communicator: communicate effectively with all audiences and stakeholders
  • Influential: be persuasive and command respect, by being a leader and expert in your knowledge of our company and products
  • Data-driven: accurately measure the effectiveness of programs and efforts, use findings to improve processes
  • Prioritization: prioritize effectively based on activities that will receive higher return for all audiences
  • Visionary: be able to diagnose potential issues before they arise
  • Creative: create and deliver engaging content that truly sticks
  • Agile: be able to adapt quickly to changes and adopt new strategies
  • Self-Motivated, Attention to Detail, Passion for Learning, Team player
  • A strong understanding of the Impact offering
  • Incredible interpersonal, communication, and presentation skills across a variety of audiences
  • Ability to read, write and speak with internal and external stakeholders in a highly professional manner
  • Passionate about improving our partners experience and success with our products
  • Extensive knowledge and experience with Google Suite (Docs, Sheets, Slides ..)
  • Previous experience supporting cloud based SaaS products (1-2 years)
  • Moderate experience in Digital Marketing (1-2 years)
  • Moderate to Advanced experience using Salesforce or similar Sales CRM
  • Keen attention to detail, organization, and ability to drive projects to completion

Responsibilities:

  • Providing world-class growth enablement and the ultimate partner experience that builds trust, retention, and
  • Building strong relationships with all relevant stakeholders as their trusted product expert and advisor, externally and
  • Responsible for regular client business reviews, platform enablement, feature adoption, and
  • identifying business development opportunities within our
  • Working with emerging partner types to convey nuanced value proposition to Impact client base and accelerate time to
  • Identifying sales and expansion opportunities amongst partner base for our Elite Licenses
  • Working proactively to solve partner queries and ensuring their success, by coordinating with Support, Integrations, and Technical Services
  • Continuously learn about our product offering and ability to tackle partner issues or direct requests to relevant teams to deliver a solution.

 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 

#LI-RL1

Partner Development Manager - Supply
Paris
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Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organization that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

As a Partner Success Manager, you will be responsible for managing day-to-day interactions with a portfolio of publisher customer accounts at Impact and Trackonomics, as well as implementing scalable, proactive growth strategies. You will use strong problem-solving and solution-driven thinking. You will drive a world-class partner experience that builds trust, retention, and loyalty. Your role is pivotal to ensure publishers feel supported and empowered to grow their partnerships with our advertisers at Impact.

What You'll Do:

  • Support in the onboarding process of new clients including task/ticket management and collaborating with the development team to set up or configure our software platform as per customers’ requirements
  • Responsible for meeting publisher account growth targets
  • Create development plans for the assigned book of business that builds trust, retention, and loyalty with publisher
  • Work proactively to solve publisher queries and ensure publishers are supported in areas including but not limited to: reporting, UI navigation.
  • Capable of Identifying and escalating publisher challenges early, succinctly and with a potential
  • Using all tools and resources; ensure that publishers are responded to promptly, gain resolution and are satisfied with the
  • Responsible for keeping our internal CRM up to date with relevant publisher

What You Have:

  • Strong communicator: communicate effectively with publishers, advertisers and internal team members both locally and
  • Influential: be persuasive and command respect, by being a leader and expert in your knowledge of our company and products
  • Data-driven: accurately measure the effectiveness of programs and efforts, use findings to improve processes
  • Prioritization: prioritize effectively based on activities that will receive higher return for all audiences
  • Visionary: be able to diagnose potential issues before they arise
  • Agile: be able to adapt quickly to changes and adopt new strategies
  • Self-Motivated, Attention to Detail, Passion for Learning, Team player
  • A strong understanding of the Impact offering
  • Incredible interpersonal, communication, and presentation skills across a variety of audiences
  • Ability to read, write and speak with internal and external stakeholders in a highly professional manner
  • Passionate about improving our partners experience and success with our products
  • Extensive knowledge and experience with Google Suite (Docs, Sheets, Slides )
  • Previous experience supporting cloud based SaaS products (beneficial)
  • Moderate experience in Digital Marketing (2-4 years)
  • Knowledge of the partnership ecosystem- from influencer to affiliate to strategic
  • Moderate to Advanced experience using Salesforce or similar Sales CRM and ticketing tools like Jira, Freshdesk or similar
  • Keen attention to detail, organization, and ability to drive projects to completion

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 

#LI-RL1

Publisher BDR
Cape Town
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Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

As Business Development Representative, you’ll be responsible for developing new business

opportunities for our organization. Using a multitude of sales methods and tools, you will discover, plan and prospect new accounts that will drive long-term success for our customers and our business.

Our Sales Values:

  1. Everything we do focuses on customer value
  2. We are the most knowledgeable and prepared sales team in the world
  3. We value and strive to create meaningful relationships both internally and externally
  4. We challenge the status quo
  5. We operate with integrity putting the team above everything else

What you'll do:

  • Develop, manage and engage with key influencers and decision makers in specific target accounts. (70%)
  • Develop and deliver relevant and personalised multi-touch messaging for prospects in an organised, professional and value-focused way
  • Work with the Sales team to map out key influencers and decision makers for each target account to deliver holistic account-based marketing and selling
  • Recognize trends in Impact's value offering to independently prospect Tier 2 and Tier 3 accounts using a meaningful strategy that creates valuable pipeline
  • Provide support and strategic insight to the Sales team when handing over qualified opportunities.
  • Respond to inbound opportunities in a timely manner and convert all relevant qualified opportunities into pipeline for Sales team. (10%)
  • Monitor inbound channels to identify leads for follow up in a timely
  • Ensure that an inbound prospect's first interaction with Impact is valuable and
  • Pre-qualify prospects before handing over to Sales team efficiently and professionally.
  • Salesforce accounts reflect business reality and record the most recent activity. (15%)
  • Log all external and relevant internal communication in Salesforce.
  • Discover, research, enrich and prospect new ideal customer profile accounts that aren't yet in Salesforce.
  • Use data available to guide strategy and personalization of prospecting
  • Attend industry events and present Impact as thought leaders in marketing. (5%)
  • Contact potential event attendees to pre-schedule event meetings.
  • Attend industry events to build knowledge and Network
  • Meet with prospects to have valuable conversations
  • Provide professional and friendly face for Impact

What You Have:

  • Ability to function independently and in team environment
  • Ability to meet deadlines
  • Attention to Detail
  • Communication - written and verbal
  • Coachable
  • Critical thinking
  • Emotional intelligence
  • Basic knowledge of affiliate/partnerships/digital marketing space
  • Listening
  • Maintaining Composure Under Pressure
  • Problem Solving
  • Time Management
  • Additional language skills (optional)
  • Business/technology/marketing degree OR other relevant vocational qualification
  • Advanced degree (optional)
  • SaaS sales experience (optional)

Benefits/Perks:

  • Unlimited PTO policy
    • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development
    • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund 
    • Group schemes with Discovery & Bonitas for medical aid
    • Group scheme with Momentum for provident fund
  • Stock Options
    • 4-year vesting schedule pending Board approval
  • Internet Allowance
  • Flexible work hours
  • Casual work environment

 

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

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Publisher Recruitment Manager/ BDR
Cape Town
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Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

The Publisher BDR/Recruitment Manager is responsible for scaling Impact’s acquisition and recruitment efforts to drive a steady stream of publishers to Impact’s marketplace and its brand portfolio.

You are a go-getter. You are energized by the thrill of the chase. You like to build systems around success and replicate it 100-fold. You’re good at selling ideas and helping others see the value that you see. The PRM is critical to the success of Impact’s Marketplace & Brand growth and will be responsible for recruiting, connecting, optimizing, and scaling Publishers on the Impact platform. The PRM will be a part of a growing global team with supporting lineages within the Product Growth team.

 

What you'll do:

  • Set a plan of attack to uncover new-to-marketplace Publishers. 
  • Recruit and manage a pipeline of new marketplace Publishers using various communication channels, tools and methods. 
  • Inform onboarding of recruited/ new Publishers through activation channels.  
  • Drive path to first success with newly acquired publishers.
  • Work closely with the Product growth Activation & Engagement  teams to discover potential matchmaking opportunities. 
  • Communicate new Publisher initiatives and promotional strategies through product growth channels.
  • Gain a deep understanding of a Publisher's business priorities, strategy and challenges and provide solutions accordingly. 
  • Regularly communicate, present, and drive buy-in with key stakeholders both brand side and publisher side.
  • Learn assigned product lines and industry & internal ecosystem. 

What You Have:

  • 1-3 years of Publisher experience for a global software company and or agency. Some of that experience ideally in the MarTech/AdTech industry but not required.
  • Strong account management and or business development experience with a focus on Publisher development and experience using performance marketing SAAS technology.
  • Demonstrated successful collaboration with internal international teams from ‘HQ’ & company offices across global time zones.
  • Excellent project management skills, with a demonstrated ability to consistently prioritize and manage multiple tasks from concept through implementation, and deliver quality outcomes on time and on budget
  • Working knowledge of Partnership ecosystem, product offers & market as whole.
  • A sound knowledge of the digital marketing & advertising industry.
  • Working knowledge of the following tools: iPost, Salesforce, Marketo or mailing systems. Google Office Suite, Microsoft Office Suite.
  • Able to understand and deduce insights from marketing metrics across various tech platforms & tools and use them to optimize efforts based on real-time data. 
  • Experience in running email campaigns, with content written and content creation skills.

Benefits/Perks:

  • Unlimited PTO policy
    • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development
    • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund 
    • Group schemes with Discovery & Bonitas for medical aid
    • Group scheme with Momentum for provident fund
  • Stock Options
    • 4-year vesting schedule pending Board approval
  • Internet Allowance
  • Flexible work hours
  • Casual work environment

 

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-NK1

Revenue Operations Manager
New York
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Role Title: Revenue Operations Manager

The Company

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you. 

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and eleven offices across the United States, Europe, Africa, and Asia.  

POSITION OVERVIEW

Effectively administer (build and maintain) the operational processes meant to improve the efficiency of the sales organization, including the implementation, reporting and analysis of all revenue generating activities and the design and optimization of efficient processes within our opportunity to order.  

Job Duties: 

  • Develops and maintains sales support systems and processes (including workflow and documentation).
  • Design and optimize scalable processes
  • Administers sales automation tools. 
  • Report and present key analytics and insights to Company leadership
  • Maintains a repository of master sales documents, including standard contracts or current price sheets. 
  • Generate reports detailing pipelines, forecasts, territory assignments, tracking productivity and quota attainment.
  • Assist with opportunity to order resolution.
  • Drive localisation requirements specific to the sales process
  • With guidance from Sales and Executive leadership assist with Addressable Market planning
  • Build and maintain high quality reporting on KPIs and critical dashboards
  • Perform analysis of sales performance
  • Territory Planning for Sales Team and entry of new markets
  • Assist with Sales Compensation Design and Administration

Competencies: 

  • Analytical thinking skills. 
  • Strategic thinking skills. 
  • Oral and written communication skills.

Attributes/Expertise

  • Strong working grasp of sales operational processes and tooling, able to automate processes to improve efficiency and reduce errors.
  • Fully proficient in technical systems required for their role (Salesforce, enabling technologies)
  • Detail Oriented and Organized:
  • Develops ways of structuring, monitoring and validating data to ensure data integrity.
  • Self-starter
  • Performs work under general or limited supervision. Handles complex issues and problems, and refers more complex issues to higher-level staff as appropriate. May provide leadership, coaching, and/or mentoring to a subordinate group. 
  • Typically requires a bachelor's degree and 4 or more years of relevant Revenue Operations experience within SaaS, Fintech or similar industries. 

Key Outputs:

  • Pristine sales data for sales reporting and planning for both internal and external purposes
  • Enforcing consistency and clarity of sales process 
  • High quality analysis of sales function and performance
  • Clear processes and workflows to speed up efficiency of sales process whilst minimizing errors
  • Sales technology and sales process change management (change management of sales tooling and processes

Benefits/Perks:

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Weekly catered lunches, a healthy snack bar, and phenomenal coffee to keep you fueled
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans our happy hours, parties and other events to celebrate our many successes.
  • An established company with a cool, high velocity work ethos, where each person can make a difference.



We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Senior Revenue Operations Analyst
New York
Read more

The Company

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you. 

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and eleven offices across the United States, Europe, Africa, and Asia. 

Position Overview

The Sr. Revenue Operations Analyst position is an exciting opportunity to work with a growing GTM organization globally. The position will have exposure to senior management and be a critical contributor to our growth strategy.

Job Responsibilities

  • Develops and maintains sales support systems and processes (including workflow and documentation).
  • Maintains a repository of master sales documents, including standard contracts or current price sheets.
  • Generate reports detailing pipelines, forecasts, territory assignments, tracking productivity and quota attainment.
  • Assist with the opportunity to order resolution.
  • Provide direct business partnering support to sales and finance organisations for sales reporting and processes.
  • Provide regular support for other teams, including executives, for relevant training, planning preparation,  and workflow design.
  • With guidance from Sales and Executive leadership direct Total Addressable Market and Territory planning.
  • Build and maintain high quality reporting on KPIs and critical dashboards
  • Perform analysis of sales performance as directed by senior management

Skills/Experience

  • Analytical thinking skills.
  • Strategic thinking skills.
  • Oral and written communication skills.
  • Strong working grasp of sales operational processes and tooling, able to automate processes to improve efficiency and reduce errors.
  • Fully proficient in technical systems required for their role (Salesforce, enabling technologies).
  • Detail Oriented and Organized: Develops ways of structuring, monitoring and validating data to ensure data integrity.
  • 2 or more years of relevant experience required.

Traits

  • Strong critical thinking and analytical skills
  • Excellent business acumen with the ability to to see the implications of decisions
  • Strong written and oral communication skills with the ability to explain concepts succinctly and with confidence as a subject matter expert in a manner understandable to non-SMEs
  • Sense of urgency balanced with a high attention to detail and the ability to differentiate when each is appropriate
  • Team player and collaborative relationship builder
  • Creative and flexible problem solver

Benefits/Perks:

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Weekly catered lunches, a healthy snack bar, and phenomenal coffee to keep you fueled
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans our happy hours, parties and other events to celebrate our many successes.
  • An established company with a cool, high velocity work ethos, where each person can make a difference

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Solutions Architect - Pre-Sales
New York
Read more

Our Company:

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you. 

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and eleven offices across the United States, Europe, Africa, and Asia. 

Why this role is exciting: 

As a Presales Solutions Architect you will help formulate ideal technical solutions for potential clients. Working alongside the Sales, Onboarding, and Technical Services teams, you will support our sales team at prospect meetings, act as a product expert in the sales process, understand the technical implementation to a point where you can act as a level 1 technical resource in the sales process, and serve to escalate development work to product for key/strategic accounts.

What you will be doing:  

  • Support sales teams as product specialist and primary technical resource
  • Develop solution and technical integration documentation to support prospective clients
  • Discover and document client technical and product requirements, using this to design an ideal implementation
  • Draft technical RFP responses and project manage technical and security questionnaire responses in a timely manner
  • Work with product teams to deliver client requests and communicate product vision to prospective clients
  • Deliver in-depth product demonstrations to prospective clients

Does this sound like you?

  • Voracious learner willing to be out of their comfort zone
  • Natural curiosity leading to a deep understanding of the client’s challenges 
  • Knowledge of JavaScript, APIs, file transfer systems
  • Excellent problem-solving skills
  • Excellent verbal and written communication
  • In-depth understanding of SaaS platforms and digital marketing solutions
  • Ability to communicate complex technical information to a non-technical audience

Benefits/Perks:

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Maternity/Paternity leave
  • Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

During the current time we continue to work from home. Should local and national government advice deem it is safe to go back to office working we will make facilities available to our teams.

________________________________________________________________

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Strategic Sales Manager, Trackonomics
London
Read more

Our Company

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact

The Strategic Sales Manager is responsible for engaging, sourcing and creating new business partnerships from a targeted list of highly valuable publisher accounts. They are responsible for meeting and exceeding their annual targets and goals, collaborating and project managing alongside Solutions Architects, Partner Development, and Partner Success to ensure a frictionless and professional commercial experience for our prospective clients. They are accountable for being well versed in the value drivers of the entire Impact Product Suite, specifically with Trackonomics.

What You’ll Do

  • Responsible for building and growing your own book of business, selling to our top accounts
  • Achieving or exceeding individual quota bringing in new clients to Impact and Trackonomics
  • Prior experience driving sales and business development activities
  • Focus on executing transactions in an assigned territory and prospect for new opportunities
  • Manage complete and complex sales-cycles presenting to C-level executives the value of our product
  • Define, execute, and own an engagement plan for key prospects
  • Territory/Vertical identification and research, to formalize a go to market strategy and create qualified target accounts
  • Prepare & deliver world-class demos and value-based
  • Answer prospects’ questions about product value, uses, integrations, and
  • Pro-actively drive the process with a prospective client from initial prospecting to a signed contract and internal
  • Drive active engagement by all internal and external stakeholders necessary to close a

 

What You Have

  • Sales Skills
  • Presentation Skills
  • Negotiation Skills
  • Project Management
  • Technical Product Knowledge
  • Time-management/Organization
  • Persistence
  • Creative Problem Solving
  • Previous experience selling SaaS software (5-8+ years)
  • Proven track record of meeting/exceeding revenue and activity targets
  • Knowledge of salesforce or related sales-based CRM for analysis
  • Excellent verbal and written skills (emails, presentations, in-person skills)
  • Project Management experience, especially managing RFP/RFI responses
  • The ability to work independently and collaboratively as part of a team

Bonus Points

  • Experience in affiliate, partner, or performance marketing
  • Experience selling SaaS

Work and Team Environment

Due to current restrictions/advisories from the government all of our teams are working completely remotely. While we miss working together in the office we also aim to keep every one of our employees and our community healthy and are committed to re-opening our collaborative spaces in a safe manner as soon as (and not before!) it is responsible to do so. Impact is still growing during this time and as we do we are adapting to the new challenges set before us by listening to our customers and our co-workers first at all times.

Once we return to office and client meetings, working on the Impact sales team offers the following:

  • Flexible remote working policy - this is a full-time office based position; however, the sales team works together from the Central London office (near the Tottenham Ct Rd tube) on Wednesdays and Thursdays. The other three days can be remote, on site with clients, or in the office - wherever you work best!
  • Responsible PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Weekly team lunches and global company updates and other opportunities for collaboration and connection outside of stated job descriptions
  • Pension scheme, health and dental insurance among other regular health and wellness (physical, mental, and financial) initiatives
  • Regular community involvement opportunities - we believe that we can always find new ways to #createimpact around us - check out some of our recent activities that have won us recognition in the industry
    • Setting up an ongoing scheme to donate food from our weekly lunches to a local soup kitchen. Our teams give up their own time to donate the food.
    • Organising an ITea Party to teach elderly local residents about online security and troubleshoot their computing challenges
    • Regularly donating blood, as a group, to our local blood bank, and encouraging Impact staff to give blood for the first time
    • Planting trees and plants in our office
    • The Impact Piggy Bank raises funds for the chosen charities. The idea is very simple with the Impact team putting unwanted change into the piggy bank and at the end of the year, we will break it open and whatever funds have been collected will be donated to a charity chosen by everyone collectively.

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-NK1

Strategic Sales Manager, Trackonomics (French Speaker)
Paris
Read more

Our Company:

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you.

Impact is the global leader in Partnership Automation. We work with enterprise brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to power partnerships with innovative publishers such as Buzzfeed and Forbes to help them manage the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and ten offices across the United States, Europe, Africa, and Asia.

Why this role is exciting:

The Publisher Sales Manager is responsible for engaging, sourcing and creating new business partnerships from a targeted list of highly valuable publisher accounts. They are responsible for meeting and exceeding their annual targets and goals, collaborating and project managing alongside Solutions Architects, Partner Development, and Partner Success to ensure a frictionless and professional commercial experience for our prospective clients. They are accountable for being well versed in the value drivers of the entire Impact Product Suite, specifically with Trackonomics.

Does this sound like you?

  • Sales Skills
  • Presentation Skills
  • Negotiation Skills
  • Project Management
  • Technical Product Knowledge
  • Time-management/Organization
  • Persistence
  • Creative Problem Solving
  • Previous experience selling SaaS software (5-8+ years)
  • Proven track record of meeting/exceeding revenue and activity targets
  • Knowledge of salesforce or related sales-based CRM for analysis
  • Excellent verbal and written skills (emails, presentations, in-person skills)
  • Project Management experience, especially managing RFP/RFI responses
  • The ability to work independently and collaboratively as part of a team

Responsibilities:

  • Responsible for building and growing your own book of business, selling to our top accounts
  • Achieving or exceeding individual quota bringing in new clients to Impact and Trackonomics
  • Prior experience driving sales and business development activities
  • Focus on executing transactions in an assigned territory and prospect for new opportunities
  • Manage complete and complex sales-cycles presenting to C-level executives the value of our product
  • Define, execute, and own an engagement plan for key prospects
  • Territory/Vertical identification and research, to formalize a go to market strategy and create qualified target accounts
  • Prepare & deliver world-class demos and value-based
  • Answer prospects’ questions about product value, uses, integrations, and
  • Pro-actively drive the process with a prospective client from initial prospecting to a signed contract and internal
  • Drive active engagement by all internal and external stakeholders necessary to close a

 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 

#LI-RL1

Strategic Sales Manager, Trackonomics (German Speaker)
Berlin
Read more

Our Company:

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you.

Impact is the global leader in Partnership Automation. We work with enterprise brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to power partnerships with innovative publishers such as Buzzfeed and Forbes to help them manage the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and ten offices across the United States, Europe, Africa, and Asia.

Why this role is exciting:

The Publisher Sales Manager is responsible for engaging, sourcing and creating new business partnerships from a targeted list of highly valuable publisher accounts. They are responsible for meeting and exceeding their annual targets and goals, collaborating and project managing alongside Solutions Architects, Partner Development, and Partner Success to ensure a frictionless and professional commercial experience for our prospective clients. They are accountable for being well versed in the value drivers of the entire Impact Product Suite, specifically with Trackonomics.

Does this sound like you?

  • Sales Skills
  • Presentation Skills
  • Negotiation Skills
  • Project Management
  • Technical Product Knowledge
  • Time-management/Organization
  • Persistence
  • Creative Problem Solving
  • Previous experience selling SaaS software (5-8+ years)
  • Proven track record of meeting/exceeding revenue and activity targets
  • Knowledge of salesforce or related sales-based CRM for analysis
  • Excellent verbal and written skills (emails, presentations, in-person skills)
  • Project Management experience, especially managing RFP/RFI responses
  • The ability to work independently and collaboratively as part of a team

Responsibilities:

  • Responsible for building and growing your own book of business, selling to our top accounts
  • Achieving or exceeding individual quota bringing in new clients to Impact and Trackonomics
  • Prior experience driving sales and business development activities
  • Focus on executing transactions in an assigned territory and prospect for new opportunities
  • Manage complete and complex sales-cycles presenting to C-level executives the value of our product
  • Define, execute, and own an engagement plan for key prospects
  • Territory/Vertical identification and research, to formalize a go to market strategy and create qualified target accounts
  • Prepare & deliver world-class demos and value-based
  • Answer prospects’ questions about product value, uses, integrations, and
  • Pro-actively drive the process with a prospective client from initial prospecting to a signed contract and internal
  • Drive active engagement by all internal and external stakeholders necessary to close a

 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 

#LI-RL1

Studio Campaign Manager
Cape Town
Read more

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

ACTIVATE (by Impact) is an end-to-end Influencer Marketing Platform that allows Brands to automate and streamline their processes for creating, managing and analysing their Influencer partnerships.

The Studio arm of ACTIVATE is an in-house agency. Here we work with brands based on their campaign requirements. This could be full end to end campaign management or we could be responsible for a specific aspect of their campaign e.g. recruitment.

Campaign Managers are an integral part of the ACTIVATE Studio team, leading influencer marketing campaign execution, from the kick off call with the client through to the wrap report and performance summary. The day to day tasks of this role will feed from these four pillars:

  • Casting & Recruitment
  • Strategy and Creative
  • Campaign Execution
  • Insights & Reporting

This role is client-facing and involves communicating with influencers/talent managers and advertisers daily.

This position will be based in Cape Town post Covid-19 and welcomes anyone who is interested in relocating.

What You'll Do:

  • Creating casting decks and campaign briefs
  • Negotiating rates and contracting approved creators
  • Managing budgets and timelines
  • Facilitating draft approvals and monitoring live content
  • Building wrap reports and making strategic recommendations
  • Launching paid amplification and/or Bloglovin’ Media to support campaigns
  • Contributing to thought-leadership and the ACTIVATE blog

What You Have:

  • 2-4 years experience in influencer marketing/campaign management (internships included)
  • Knowledge of influencer rates and negotiation techniques
  • Understanding of influencer space and creators across genres
  • Excellent organizational skills and proficiency in Google Sheets & Excel
  • Email monitoring and adeptness and quick replies
  • Levelheadedness and people-skills needed to maintain personal, professional relationships with influencers and talent managers
  • Acute attention to detail and organization skills
  • Strong communication and time management

Benefits/Perks:

  • Unlimited PTO policy
  • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development
  • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund
  • Group schemes with Discovery & Bonitas for medical aid
  • Group scheme with Momentum for provident fund
  • Stock Options
  • Internet Allowance
  • Flexible work hours
  • Casual work environment

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-CT1

Technical Solutions Engineer
London
Read more

Our Company

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact

As Technical Solutions Engineer you will be expected to be an expert of all our supported products, understand them in-depth and take ownership of technical issues raised by customers, as well as by internal teams. 

You will assist with implementing and maintaining integrations for our clients, continuously research and resolve complex technical issues with the integrations and monitor the health of the product by using different diagnostic and analysis tools. 

What You’ll Do

  • Design, develop and implement solutions, integrations and enhancements for the Trackonomics products.
  • Support client's marketing and technical teams throughout the integration process.
  • Help clients optimize performance and overcome integration challenges.
  • Investigate complex technical issues, identifying potential causes and provide recommendations for solutions.
  • Working across the company with internal tech and business organizations.
  • Continuously review, monitor, improve and issue reports on product performance.
  • Help customers worldwide from on-boarding phase to long term support.
  • Perform in-depth troubleshooting including database analysis to identify and solve complex integration issues.
  • Resolve complex technical issues and work with the Engineering and Product teams for escalation and remediation.
  • Solve issues and complete projects within desired SLA while maintaining high customer satisfaction.
  • Adapt and innovate in order to constantly improve the customer experience.
  • Write documentation for knowledge base, create examples and how-to documents, on a regular basis. 
  • Issue Report on the overall health of the product to the PSM and management team.

What You Have

  • Proven experience with internet technologies including: JS, HTML, CSS and SQL.
  • High data analysis and troubleshooting capabilities.
  • Understanding of APIs and how to interact with them.
  • Excellent problem-solving skills.
  • Excellent verbal and written communication.
  • In-depth understanding of SaaS platforms and digital marketing solutions.
  • Ability to communicate complex technical information to a non-technical audience.
  • Bachelor’s degree or equivalent experience required.
  • 3 or more years working in a tech-focused role at a digital marketing or technology company. Familiarity with the affiliate and/or digital marketing industry preferred.

Work and Team Environment

  • Flexible remote working policy - this is a full-time office based position; however, the sales team works together from the Central London office (near the Tottenham Ct Rd tube) on Wednesdays and Thursdays. The other three days can be remote, on site with clients, or in the office - wherever you work best!
  • Responsible PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Weekly team lunches and global company updates and other opportunities for collaboration and connection outside of stated job descriptions
  • Pension scheme, health and dental insurance among other regular health and wellness (physical, mental, and financial) initiatives
  • Regular community involvement opportunities - we believe that we can always find new ways to #createimpact around us - check out some of our recent activities that have won us recognition in the industry
    • Setting up an ongoing scheme to donate food from our weekly lunches to a local soup kitchen. Our teams give up their own time to donate the food.
    • Organising an ITea Party to teach elderly local residents about online security and troubleshoot their computing challenges
    • Regularly donating blood, as a group, to our local blood bank, and encouraging Impact staff to give blood for the first time
    • Planting trees and plants in our office
    • The Impact Piggy Bank raises funds for the chosen charities. The idea is very simple with the Impact team putting unwanted change into the piggy bank and at the end of the year, we will break it open and whatever funds have been collected will be donated to a charity chosen by everyone collectively.

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

 

Technical Solutions Specialist - Greater China
Shanghai
Read more

Our Company:

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you.

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and ten offices across the United States, Europe, Africa, and Asia.

Why this role is exciting:

Technical Solutions Specialist helps formulate ideal technical solutions for potential clients. Working alongside the Sales and CSMs, this employee will support our sales team at prospect meetings, design implementation, and solution paths, also serve to escalate development work. This role should be professional on technical side, be responsible for complicated client integrations, as well as trouble shootings. 

This role reports to the APAC Manager of Technical Services and Solutions.

Responsibilities:

  • Professional about company's products and solutions
  • Manage technical integrations for clients' platforms
  • Work with Sales/Pre-sales team ensuring solution feasibility
  • Communicate with clients' tech teams, guiding them about implementation
  • Manage trouble shootings for clients during integration
  • Cooperate with CSM on technical integration key points and project delivery timeline, ensuring clients onboarded smoothly

Does this sound like you?

  • 1-3 years experience supporting cloud based SaaS products
  • Bachelor degree or above in computer science or information systems
  • Previous experience onboarding Standard and Professional level accounts
  • Previous experience of technical supports
  • Good communicator
  • Fast learner

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
  • An established company with a cool, high velocity work ethos, where each person can make a difference!

 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 

#LI-RL1


Support

Customer Engineer
Cape Town
Read more

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your role at Impact:

Your goal will be to build relationships based on trust which result in happy, passionate, loyal customers and colleagues. You will do this through listening to their needs and guiding them to the fullest use of the features we offer. We are looking for people with the right mix of compassion, writing skills, and technical knowledge to get the job done.

What You Have:

  • A passion for delivering great customer experience.
  • Basic familiarity with software & programming
  • Experience working primarily in a customer-facing role, including support and training.
  • Excellent writing and communication skills; the ability to understand and explain complex technical concepts to your audience is a must.
  • Be an independent contributor and a team player contributing to overall success of the team.
  • Curiosity and the desire to learn - Our business is changing and growing fast, who knows what will be the skills of tomorrow? Flexibility is key.
  • Superb troubleshooting skills that help you take big problems and break them down into manageable pieces with elegant solutions.

 

What You'll Do:

  • Be an active member of a global team that provides 24/7 support via live chat, tickets, forums, and one-on-one screen share sessions.
  • Become a product expert.
  • You will be expected to be part of a team of wild cards that can augment any other customer facing team as needed.
  • Liaise with product and engineering to solve recurring customer problems.
  • Provide support in building and updating internal and customer-facing documentation.

Benefits/Perks:

  • Unlimited PTO policy
    • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development
    • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund 
    • Group schemes with Discovery & Bonitas for medical aid
    • Group scheme with Momentum for provident fund
  • Stock Options
    • 4-year vesting schedule pending Board approval
  • Internet Allowance
  • Flexible work hours
  • Casual work environment

During the current time we continue to work from home. Should local and national government advice deem it is safe to go back to office working we will make facilities available to our teams.

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-NK1

Customer Solutions Specialist
Sydney
Read more

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Why is this role exciting:

Our goal is to build relationships based on trust which result in happy, passionate, loyal customers and colleagues. We do this through listening to their needs and guiding them to the fullest use of the features we offer. This role is the right mix of compassion, writing skills, and technical knowledge to get the job done.

This role reports to the Director of Customer Solutions - APAC

What You'll Do:

  • Provide enterprise-level Product Support to our customers and Partners, covering chat and ticketing. Empower our customers to get the most out of our platform and grow their businesses.
  • Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are done in a timely manner.
  • Contribute to internal and external knowledge Base Support documentation to drive best Practice
  • Arching, diagnosing, troubleshooting, identifying solutions to resolve customer and system issues promptly and efficiently.
  • Become our platform expert, identify common customer challenges, work with cross-department on customer needs and product suggestions

What You Have:

  • Excellent communicator with strong interpersonal skills, the ability to understand and explain complex technical concepts to your audience
  • Able to write, speak fluent Japanese (Preferred)
  • Organized, excellent at time management
  • Team player with great adaptability
  • Strong sense of responsibility, motivated self-starter
  • Curiosity to identify, research and solve problems
  • Great multitasker, ability to work independently
  • Customer Focus, Commercial Drive, Service-oriented mindset
  • Proficiency in Word/Excel/PPT and other software. Strong document editing ability
  • Able to work shift work to cover international time zones.
  • Bachelor’s degree

Experience (1+ years) in all of these areas is preferable:

  • Customer Technical Support
  • Global Support
  • Working in a SaaS business
  • Marketing exposure or experience
  • Front-end development
  • Affiliate/Partnership Marketing industry
  • Familiarity with concepts like APIs, FTPs

Benefits/Perks:

  • Unlimited PTO
    • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development
    • Learning the advanced partnership automation products
  • Stock Options
    • 4-year vesting schedule pending Board approval
  • Private Health Insurance
  • Flexible work hours
  • Internet Allowance
  • Casual work environment
  • Our international presence and diverse team allows you exposure to global perspectives
  • Established company with a cool, high velocity work ethos, where each person can make a difference

 

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-RL1

Fraud & Compliance Analyst
Cape Town
Read more

Our Company

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact

The Fraud & Compliance Analyst (FCA) carries out work assigned as per company policies and procedures to resolve routine issues. The FCA is responsible for the execution and the completion of these processes as stipulated by the SLAs between internal and external stakeholders.

 

These processes are and not limited to:

 

  • Program Compliance Content Monitoring
  • Anti-Fraud & Privacy Compliance
  • Marketplace Compliance
  • Compliance Daily Report checks
  • Curation & Content Reviews
  •  

What You’ll Do

  • Applies company policies and procedures to resolve routine issues.
  • Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained.
  • Builds stable working relationships internally.
  • Normally receives general instructions on routine work, detailed instructions on new projects or assignments

What You Have

  • Operational focus, service-oriented, stress resistance
  • Listening skills, teamwork, initiative
  • Cooperation, flexibility, personal development, willingness to change
  • Requires a high school diploma; may require associate/bachelor’s degree or specialized training.

 

Benefits/Perks:

  • Unlimited PTO policy
    • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development
    • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund 
    • Group schemes with Discovery & Bonitas for medical aid
    • Group scheme with Momentum for provident fund
  • Stock Options
    • 4-year vesting schedule pending Board approval
  • Internet Allowance
  • Flexible work hours
  • Casual work environment

 

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-NK1

 

Onboarding Project Manager (OPM)
New York, Santa Barbara
Read more

The Company

At impact.com  our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you. 

impact.com is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, impact.com has grown to over 700 employees and eleven offices across the United States, Europe, Africa, and Asia.


Why this role is exciting! 

Are you ready to join a team that takes on one of the most exciting stages in the client lifecycle? As a Customer Onboarding Project Manager (OPM), you will oversee Enterprise and strategic client projects through account set up and integration. The position is responsible for managing the overall onboarding experience and guiding both internal resources and the client through implementation, account configuration, and training, ensuring each milestone is successfully completed on time. The Onboarding Project Manager is a strong individual contributor and champion for providing the client with a tailored, professional and exciting experience to meet their goals and needs, delivering a happy customer to the success team!

Organization, customer obsession, and communication are musts in the role!

What you will be doing: 

  • Publish and maintain a project plan for each client 
  • Manage book of up to ~30 projects at once 
  • Identify and manage any issues, risks and roadblocks 
  • Ensure projects remain on track 
  • Provide recurring project updates to all stakeholders
  • Prioritize and delegate tasks for internal project team

Does this sound like you?  

  • 3+ years experience working as a Project Manager or related work (client-facing experience preferred)
  • Experience working with G-Suite tools (Google Docs, Google Sheets, etc)
  • Experience working with Project Management software (JIRA, monday.com, Asana or similar)
  • Knowledge of various project management methodologies
  • Proven leadership skills
  • Cost and risk management skills
  • Excellent communication, interpersonal and negotiation skills
  • Ability to make important decisions under pressure
  • Ability to delegate effectively
  • Detail-oriented and able to effectively prioritize tasks
  • Must be a critical thinker and a resourceful problem-solver
  • Enthusiastic team player
  • Great conflict resolution skills
  • Excellent time management skills
  • Ability to work both in a team environment and autonomously
  • Ability to multi-task and perform effectively under pressure
  • Self-motivated and able to provide results with minimal supervision

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Parental Leave
  • Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled. 
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Onboarding Success Manager
New York, San Francisco, Santa Barbara
Read more

The Company

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you. 

impact.com is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, impact.com has grown to over 700 employees and eleven offices across the United States, Europe, Africa, and Asia. Why this role is exciting! 

They say first impressions go a long way, right? Be part of the team that gets to set the stage for our customers’ first interactions with Impact! Our Onboarding team is customer and partnership obsessed and is focused on ensuring all customers have a delightful experience joining Impact. 

What you will be doing: 

As a Onboarding Success Manager, you will be responsible for ensuring clients are setup for partnership success in a timely and efficient manner. You will be accountable for a subset of accounts and responsible for addressing their questions and needs and delivering a positive experience. 

  • The Onboarding Success Manager assists paying clients to quickly setup and launch their accounts. The position acts as the success manager for clients that have transitioned from Sales, ensuring that each milestone to reach account launch is completed on time and effectively.
  • The Onboarding Success Manager is responsible for owning the client relationship during onboarding, answering client questions, taking any requested phone calls and leading any specialized trainings. Their goal is to ensure the client is set up for success by understanding the specific client’s business and advising on best practices and key features that align with their goals, needs, and integration.
  • They will work closely with their Team Leads to ensure all necessary tasks are completed during the setup phase. The OM will be responsible for following the Onboarding Process and escalating any issues to their Team Leads. The Onboarding Success Manager will also work with Onboarding Solution Architects to ensure the technical implementation is designed, delivered, integrated, tested, and validated in a successful, expeditious manner.
  • The Onboarding Success Manager is a strong individual contributor and champion for improved onboarding and activation tools such as SFDC improvements/reports/dashboards, project plans, guidelines, documents, training, internal documentation etc. They are able to work in a fast-paced work environment and effectively switch gears between dealing with several clients via different communication methods.

Essential Responsibilities:

  • Responsible for a portfolio of new accounts including launching, following defined onboarding process, and ensuring metrics are accurate across all clients. Onboarding Success Manager should always know the current status of an account in their book of business.
  • It is the Onboarding Success Manager's main goal to launch client by billing start date and help them reach the point of first value (first partner action) within the platform.
  • Track activity and update client records.
  • Ensure critical client account and business information is captured and documented to ensure a smooth transition to Success

Does this sound like you?  

  • Curious minded 
  • Customer obsessed 
  • Critical thinker 
  • Multi-tasker 
  • Excellent communicator 
  • Passion to learn
  • 2+ years of experience in project mgmt, support, or account mgmt

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Parental leave
  • Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Publisher Account Manager
New York, Santa Barbara
Read more

Our Company:

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you. 

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and eleven offices across the United States, Europe, Africa, and Asia. 

Why this role is exciting: 

As a Publisher Account Manager, you will be responsible for managing day-to-day interactions with a portfolio of publisher customer accounts at Impact. You will use strong problem solving and solution driven thinking. You will drive a world-class partner experience that builds trust, retention and loyalty. Your role is pivotal to ensure publishers feel supported and empowered to grow their partnerships with our advertisers at Impact.

What you will be doing:

  • Responsible for meeting publisher account growth targets to increase publisher revenue (payout).
  • Create development plans for the assigned book of business that builds trust, retention, and loyalty with publisher partners.
  • Identify, propose and support new matchmaking efforts for publishers with Impact advertiser partners.
  • Capable of Identifying and escalating publisher challenges early, succinctly and with a potential resolution.
  • Analyze publisher data quarterly to ensure publishers are engaged and growing.
  • Build strong relationships with internal teams at Impact including but not limited to: Customer Growth, Support/Customer Solutions, Onboarding, Technical Services and the Partnerships Lab team.

Does this sound like you?

  • Strong communicator: communicate effectively with publishers, advertisers and internal team members
  • Influential: be persuasive and command respect, by being a leader and expert in your knowledge of our company and products
  • Data-driven: accurately measure the effectiveness of programs and efforts, use findings to improve processes
  • Prioritization: prioritize effectively based on activities that will receive higher return for all audiences 
  • Visionary: be able to diagnose potential issues before they arise
  • Agile: be able to adapt quickly to changes and adopt new strategies
  • Self-Motivated, Attention to Detail, Passion for Learning, Team player

Benefits/Perks:

  • Medical Aid and Provident Fund 
  • Unlimited leave
  • Flexi-time
  • Casual work environment
  • Development & training

During the current time we continue to work from home. Should local and national government advice deem it is safe to go back to office working we will make facilities available to our teams.

________________________________________________________________

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Solutions Architect - Implementation
New York, Santa Barbara
Read more

Our Company:

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, impact.com has grown to over 800 employees and eleven offices across the United States, Europe, Africa, and Asia. 

Why this role is exciting: 

As an Implementation Engineer, you will play a key role in designing and leading successful implementations for our new clients using our innovative web and mobile tracking technology, via varied integration methods such as JavaScript, API, FTP and through 3rd party technology integrations.

Your knowledge of technology and all things tracking coupled with a creative mindset and interpersonal skills will allow you to thrive in this strategic team with a tech first approach, leading client conversations to suggest solutions, rolling out technical integrations to onboard our customers, providing feedback and suggesting innovation to our tech teams.

Responsibilities: 

  • Keep up-to-date with Impact’s technology and industry updates
  • Design solutions & drive technical implementation of new and existing Impact clients on Impact’s Partnership Cloud
  • Lead technical conversations to scope and propose best solution for clients’ business needs
  • Produce technical integration documentation and assist client in implementing and troubleshooting issues that may arise
  • Work hand-in-hand with our Onboarding team to provide best customer experience for clients and help streamline onboarding
  • Support Sales and Pre-sales teams as a product specialist and technical resource for complex deals and general knowledge sharing

Does this sound like you?

  • Bachelor’s degree in Computer Science, Engineering, Science, Maths or related Science or Commerce discipline
  • 2+ years working in a tech-focused role at a digital marketing or technology company. Familiarity of affiliate and/or digital marketing industry preferred.
  • General top level understanding of HTML, javascript, SQL, API and File transfer protocol
  • Self-starter with a focus on creating and/or refining processes
  • Voracious learner willing to be out of their comfort zone
  • Natural curiosity leading to a deep understanding of the client’s challenges
  • Phenomenal problem-solving & troubleshooting skills
  • Ability to communicate complex technical information to a non-technical audience
  • Excellent verbal & written communication in English

Benefits/Perks:

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Parental Leave
  • Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled. 
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

________________________________________________________________

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Solutions Architect - Implementation
New York, Santa Barbara
Read more

Our Company:

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, impact.com has grown to over 800 employees and eleven offices across the United States, Europe, Africa, and Asia. 

Why this role is exciting: 

As an Implementation Engineer, you will play a key role in designing and leading successful implementations for our new clients using our innovative web and mobile tracking technology, via varied integration methods such as JavaScript, API, FTP and through 3rd party technology integrations.

Your knowledge of technology and all things tracking coupled with a creative mindset and interpersonal skills will allow you to thrive in this strategic team with a tech first approach, leading client conversations to suggest solutions, rolling out technical integrations to onboard our customers, providing feedback and suggesting innovation to our tech teams.

Responsibilities: 

  • Keep up-to-date with Impact’s technology and industry updates
  • Design solutions & drive technical implementation of new and existing Impact clients on Impact’s Partnership Cloud
  • Lead technical conversations to scope and propose best solution for clients’ business needs
  • Produce technical integration documentation and assist client in implementing and troubleshooting issues that may arise
  • Work hand-in-hand with our Onboarding team to provide best customer experience for clients and help streamline onboarding
  • Support Sales and Pre-sales teams as a product specialist and technical resource for complex deals and general knowledge sharing

Does this sound like you?

  • Bachelor’s degree in Computer Science, Engineering, Science, Maths or related Science or Commerce discipline
  • 2+ years working in a tech-focused role at a digital marketing or technology company. Familiarity of affiliate and/or digital marketing industry preferred.
  • General top level understanding of HTML, javascript, SQL, API and File transfer protocol
  • Self-starter with a focus on creating and/or refining processes
  • Voracious learner willing to be out of their comfort zone
  • Natural curiosity leading to a deep understanding of the client’s challenges
  • Phenomenal problem-solving & troubleshooting skills
  • Ability to communicate complex technical information to a non-technical audience
  • Excellent verbal & written communication in English

Benefits/Perks:

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Parental Leave
  • Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled. 
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

________________________________________________________________

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Technical Solution Architect - EMEA
London
Read more

Our Company:

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you.

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and ten offices across the United States, Europe, Africa, and Asia.

Why this role is exciting:

As a Technical Solutions Architect for our core SaaS product, you will play a key role in designing and leading successful implementations for our new clients using our innovative web and mobile tracking technology, via varied integration methods such as JavaScript, API, FTP and through 3rd party technology integrations.

Your knowledge of technology and all things tracking coupled with a creative mindset and interpersonal skills will allow you to thrive in this strategic team with a tech first approach, leading client conversations to suggest solutions, rolling out technical integrations to onboard our customers, providing feedback and suggesting innovation to our tech teams.

Responsibilities:

  • Develop solutions design & drive technical implementation of new clients on Impact’s Partnership Cloud
  • Lead technical conversations and suggest best workable solutions for complex deals
  • Produce technical integration documentation
  • Work hand in hand with our onboarding teams to provide the best customers’ experience for new clients and help streamline onboarding
  • Support sales and presales teams as product specialist and technical resource for complex deals and general knowledge sharing

Does this sound like you?

  • Bachelor’s degree or equivalent experience - Master’s preferred
  • 3+ years working in a tech-focused role at a digital marketing or technology company. Familiarity of affiliate and/or digital marketing industry preferred.
  • General top level understanding of html, JavaScript, SQL, API and File transfer
  • In-depth understanding of SaaS platforms and digital marketing solutions
  • Self-starter with a focus on creating and/or refining processes
  • Voracious learner willing to be out of their comfort zone
  • Natural curiosity leading to a deep understanding of the client’s challenges
  • Phenomenal problem-solving skills
  • Ability to communicate complex technical information to a non-technical audience
  • Excellent verbal & written communication in English

Benefits (Perks):

  • A dynamic and creative office space, in the heart of The West End.
  • Our international presence and diverse team allows you exposure to global perspectives
  • Pension scheme (after probation period)
  • Get Paid Time Off as well as Recuperation Leave (for that much-needed mental break)
  • Weekly team lunches
  • Fresh Breakfast supplies - We believe it's the most important meal of the day!
  • An office culture that makes work a fun, rewarding place to be. With all-around support from all staff members.

 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 

#LI-RL1