The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and our obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L'Oréal, Fanatics and Levi’s, visit www.impact.com.

Your Role at Impact:

At Impact we have an amazing opportunity to leverage machine learning and AI to drive product innovation. 

You will work on our core and business products to help shape the future of what we build at Impact.  You will enjoy working with our rich data set, cutting edge technology, and the ability to see your insights turned into real products on a regular basis.  Partnering with internal and external stakeholders, you will develop new products/features and solve business problems by preparing, analyzing, and understanding data to prototype products/features, deliver insight, predict emerging trends, and provide recommendations to optimize results.

Leaders in Data Science can see different angles of a product or business opportunity, and you know how to connect the dots and interact with people in various roles and functions. You have substantial experience with analytical tools and techniques, and bring a solid skill-set in analyzing data and communicating recommendations. You will deepen your skill-set by working with analytical thought leaders across the company.

With your leadership and professional expertise, you manage a team of data scientists and analysts, plan project goals and lead the overall strategy for your group. You are a recognized authority in your functional area and develop, organize and launch projects that span engineering and analysis.

What You'll Do:

• Lead project teams focusing on ML product development and product analytics.  Interact cross-functionally with a wide variety of leaders and teams, and work closely with Engineers and Product Managers to identify opportunities for design and to assess improvements for Google products.
• Oversee team projects with hands-on analysis and modeling, drawing from multiple analytical methods to choose the right tool and right level of complexity appropriate for the business challenges.
• Collaborate with stakeholders, understand business questions, and formulate quantitative analysis that informs data driven decisions. Build data products (data sets, analysis, models etc.) and tools to drive hypothesis generation and decision making in partnership with engineering and product management teams. Create actionable metrics and design effective experiments. 
• Partner with Product, Engineering and Business leadership teams to identify trends and opportunities, and to develop strategic problem solving road maps.  Prioritize work to optimize the impact of the data science team. 
• Build and prototype analysis pipelines iteratively to provide insights at scale. Develop comprehensive understanding of Impact data structures and metrics, advocating for changes for product development and customer engagement activity.
• Communicate and visualize insights to multiple levels of stakeholders with clarity, informing decision-making. Design and create interactive visualization dashboard to facilitate custom analytics, trouble-shooting, data storytelling, and evangelization of ML products to non-technical audiences.
• Engage broadly with internal and external stakeholders to identify, prioritize, frame, and structure complex and ambiguous challenges, where advanced analytics projects or tools can have the biggest impact.
• Interact cross-functionally with a wide variety of leaders and teams, and work closely with engineers and product managers to identify opportunities for design and to assess improvements for Impact products.  Influence product teams through presentation of data-based recommendations.
• Contribute to Data Science COE knowledge sharing and documentation.  Provide mentorship to junior team members. 
• Manage the development of data resources, requirements gathering, source organization, and the execution and delivery of product / program launches
• Support organizational efforts to screen and recruit members to the data science team
• Onboard and mentor junior team members to help them develop required skills and knowledge to be successful on the team
• Develop and communicate clear requirements and goals for team members
• Provide timely and actionable feedback on performance to team members

What You Have:

• Master’s Degree in Computer Science, Applied Mathematics, Physics, Operations Research, Statistics or other quantitative Social Science fields.  PhD preferred. 
• 7-10 years’ of tech industry work experience as a data analyst, statistician, or data scientist.  Expert knowledge of statistical data analysis, such as linear models, multivariate analysis, stochastic models, sampling methods, and experimental design. 
• Well versed in R, Python, and SQL, and big data query language.
• Proficient with machine learning, AI, data mining and knowledge of advanced statistical modeling.  Experience with big data and cloud platforms to deploy large-scale data science solutions.  Knowledge of distributed computing framework. 
• Predictive modeling, machine learning, and experimentation or causal inference methods
• Product Data Science or Growth Analytics, including in depth experience with experimentation
• Excellent communicator able to articulate business questions and using mathematical techniques to arrive at an answer using available data.
• Forming partnerships and influencing cross-functional leaders in engineering, product, design, or research
• Experience communicating the results of analyses with product and leadership teams to influence the strategy of the product.
• Understanding of digital marketing and statistical algorithms typically used in marketing analytics.  Experience in advertising technology and affiliate marketing preferred. 
• Ability to navigate complex business organizations and manage multiple cross-functional stakeholders.  Experience in leading large projects preferred.
• Demonstrated leadership and self-direction. Willingness to both teach others and learn new techniques.
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA

_________

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-Remote

Our Company

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organization that is:

• Passionate about its people
• Focused on delivering the very best tech to our customers
• Offering the flexibility to work how and where you are most successful
• Obsessed with our customer’s success
• The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
• Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
• Obsessed with making a difference in business and to the wider community

impact.com is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 900 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role At Impact.com

Lead Marketplace Analysts provides quantitative analysis, market expertise and a strategic perspective to our stakeholders throughout the Marketplace Business Unit. In this role, you will serve as an analytics expert for marketplace leaders, using data driven insights to help them make better decisions. You will be responsible for formulating quantitative research based on business needs, performing data analysis, and translating data into meaningful interpretations and recommendations and implementing process improvements. The metrics and analysis you develop will serve as a key input in operations decision-making and product development.

Essential Responsibilities

• Collaborate with cross-functional partners to understand their business needs, formulate and complete end-to-end analysis that includes data gathering, analysis, ongoing scaled deliverables and presentations. You work to turn business questions into data analysis, and make meaningful strategic and operational recommendations.
• Work with large, complex datasets (structured and unstructured), and perform basic descriptive and predictive analysis through statistical modeling, data mining, and data analysis, leveraging statistical software, scripting and database languages.
• Collaborate with Marketplace leaders, consult and jointly define a list of business metrics, create automated workflow to retrieve and monitor the trending of those metrics. Identify actionable insights from these trends, and provide strategic recommendations.
• Deliver effective presentations of findings and recommendations to multiple levels of leadership, creating visual displays of quantitative information
• Develop and automate reports, iteratively build and prototype dashboards to provide insights at scale, solving for analytical needs
• Be a self-starter, motivated by a passion for developing the best possible solutions to problems

Core Competencies And Required Experience

• Bachelor's degree with a quantitative focus (e.g., Statistics, Computer Science, Engineering, Mathematics, Data Sciences, Econometrics). Master’s degree is a plus.
• 6-8 years of relevant experience in an analytical function. Experience at the top 3 management consulting a plus.
• Deep interest and aptitude in data, metrics, analysis and trends and applied knowledge of measurement, statistics and experiment evaluation. Experience with experimental design is a plus.
• Experience working with statistical packages (e.g. R, SAS, Stata, MATLAB, etc) with strong preference for Python
• Experience with articulating product questions, pulling data from datasets (SQL) and using statistics to arrive at an answer
• Experience in scripting with SQL, extracting large sets of data, and design of ETL flows
• Work experience in an interdisciplinary/cross-functional field
• Distinctive problem solving skills and impeccable business judgment
• Capable of translating analysis results into business recommendations
• Strong written and verbal communication skills
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled.
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

Salary Range: $121,904 - $152,380 per year, plus eligible to receive Restricted Stock Unit (RSU) grant and potential variable annual bonus contingent on Company performance up to 5%.

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-Remote

Our Company:

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you. 

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 1000 employees and eleven offices across the United States, Canada, Europe, Africa, and Asia. 

Why this role is exciting: 

Exciting opportunity for a qualified Tax Specialist to join the global leader in Partnership Automation as Associate Tax Manager. You will form part of our agile finance team with global responsibilities across multiple jurisdictions, specifically the USA, as well as UK and South Africa.

Join us if you are looking to progress your understanding of international tax and gain exposure to the commercial finance and operations of a large multinational SaaS company. 

Duties:

• Responsible for gathering and processing the information required for international compliance and transfer pricing, and provide support with the year-end provision
• Provide support for tax audits and answers to inquiries from various taxing jurisdictions
• Verification of tax account balances by performing reconciliations on tax general ledger accounts (sales tax, deferred tax, current tax accounts, etc.)
• Update and maintain the tax calendar
• Review all tax payments and tax returns (direct and indirect tax) by tax service providers whether on a weekly, biweekly, quarterly, or annual basis
• Regularly perform audits on the system to ensure data integrity; responsible for the resolution of discrepancies that might adversely impact on the company’s tax returns
• Assist the Tax team with various ad hoc projects, and analysis

Requirements: 

• Education: Bachelor’s degree in Accounting, Finance, Economics, or in a business related field- CA, ACCA or CPA is preferred. At least 3-4 years tax specific experience gained within a commercial environment of a multinational Group, candidates with a mixture of Big Four experience and in-house experience are also encouraged to apply
• Knowledge: Possess strong working knowledge of and ability to apply accounting concepts; practical international tax interpretive knowledge gained from an established taxing jurisdiction (for example- SA, UK, Europe, US); and the ability to analyze and synthesize large amounts of data and related compliance/regulations
• Computer skills: Proficient with Microsoft Office tools, especially Excel. It is also essential that they possess strong computer skills to perform digital and online related tax duties
• Quantitative skills: It also vital that they possess strong mathematical and quantitative skills to handle tax audits, reconciliation related tax matters
• Attention to detail: They must be meticulously detailed individuals to ensure excellent reconciliation and consistently accurate filling of reports, preparation of documents, and effective performance of other duties assigned
• Organizational skills: Highly organized individual with the ability to multi-task and prioritize projects to ensure completion within assigned deadlines
• Excellent problem-solving skills
• Sound analytical skills: They require strong analytical skills to create highly detailed tax reports and accurately fill out tax forms
• Communication skills: Must possess strong verbal and written communications skills necessary for explaining tax processes and making recommendations.
• Salary Range: $105,000 - $127,000 per year, plus eligible to receive Restricted Stock Unit (RSU) grant and additional variable annual bonus contingent on Company performance up to 5%.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits/Perks:

• Hybrid office work schedule (in-office 2-3 days per week as necessary)
• Flexible work hours 
• Medical, Dental and Vision insurance
• Unlimited Responsible PTO
• Weekly catered lunches, a healthy snack bar, and phenomenal coffee to keep you fueled
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans our happy hours, parties and other events to celebrate our many successes.
• An established company with a cool, high velocity work ethos, where each person can make a difference!

_______________________________________________________________

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-Hybrid

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

• Passionate about its people
• Focused on delivering the very best tech to our customers
• Offering the flexibility to work how and where you are most successful
• Obsessed with our customer’s success
• The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
• Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
• Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

This role forms part of a growing global Business Applications Team who are responsible for partnering with business teams such as Revenue Operations to ensure Impact has a suite of carefully selected, fit for purpose, well managed, tightly governed and well adopted technology platforms and tools that work together to drive internal productivity.  

As a Systems Analyst, you will form part of the team responsible for driving the design, implementation, support and maintenance of Impact’s Sales Technology stack , of which Salesforce is the key platform. You will ensure the tech stack is supported,  delivering value, continuously evolving to meet business needs and well integrated to provide a seamless user experience.

What you'll do:

• Work with business teams and Business Analysts to elicit,  translate and document business requirements
• Model and design well‐architected solutions that best leverage our internal core platforms. 
• Configure and implement solutions: out of the box configuration and data migrations
• Produce project artifacts such as user flows, logical models and technical solutions documents
• Develop and execute test plans to ensure quality delivery
• Ability to provide estimates and work breakdown structures for assigned tasks
• Keep abreast of all new product and technical capabilities during new product releases and acquisitions of the various platforms
• Ability to follow best practice guidelines
• Provide 2nd and 3rd line support of existing applications
• Ability to create insightful reports and dashboards that aid business processes and users
• Develop and execute training programs for new or adapted functionality in partnership with the Sales Enablement Team.
• Develop testing programs for new functionality

What You Have:

• 7+ years of progressively responsible experience in a Business Systems role, providing hands-on recommendations for process and systems improvement, while undertaking various configuration projects
• Proven ability in understanding core business functions and challenges as well as being able to ask the right questions to get drive the correct requirements 
• 5+ years of Salesforce Sales/Service Cloud  experience
• 2+ years Salesforce CPQ experience is a great advantage
• Proven ability to configure and optimize integrated business processes across systems
• Previous systems integration experience
• Background with RDBMS technologies and modeling techniques
• 5+ years of experience in software development lifecycle: gathering requirements, designing solutions, testing, documentation, implementation, and support of solutions.
• Ability to perform automated testing and write unit tests
• 1+ years experience using agile software delivery methodologies and tools such as Scrum, Jira or Agile Accelerator
• Active Salesforce certifications or ability to achieve relevant certifications 
• Technology qualification such as Computer Science or Informations systems degree 
• Knowledge of apex and visualforce an advantage
• Ability and willingness to run agile ceremonies when necessary
• Experience in scoping,planning and managing small projects
• Experience in working with stakeholders to prioritize work

What Key Attributes You Need

• Excellent written and oral communications skills
• Highly analytical
• Self-motivated

• Ability to articulate process changes and improvements up and down the organization
• Collaborative team player 
• Ability to work on tasks independently
• Able think creatively
• Willingness to support multiple business processes
• Intellectual curiosity and a desire to be challenged
• Flexible and adaptable
• Confidence

Benefits/Perks:

• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Stock Options
• 4-year vesting schedule pending Board approval
• Internet Allowance
• Flexible work hours
• Casual work environment

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-NK1

Our Company:

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world...then this is the place for you.

impact.com is the global leader in Partnership Automation. We work with enterprise and innovative brands like Zalora,, Levi’s, Microsoft, Charles & Keith, Airbnb, Sephora and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full  partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, impact.com has grown to over 1000 employees and ten offices across the United States, Europe, Africa, and Asia.

Why this role is exciting:  

The Marketing Executive works across the Southeast Asia team to help drive the marketing strategy and initiatives for our products, with a special focus on localising  content and messaging to ensure maximum impact in the Southeast Asian markets. This role requires a marketing generalist with strong content marketing and events experience who can project-manage a wide range of different activities to support impact.com’s growth in the region. They work closely with  the SEA Marketing Manager to help manage all marketing projects in Southeast Asia.

The role will directly report to the SEA Marketing Manager and will be based in Kuala Lumpur, Malaysia.  

Responsibilities: 

• Plan, manage and execute a variety of industry conferences and hosted events to build impact.com’s brand awareness and generate leads
• Produce localisedcontent to help establish impact.com as a thought leader in the Southeast Asia affiliate marketing and partnership space e.g blog posts, Linkedin articles, case studies, whitepapers, bylines
• Be responsible for the distribution and amplification of content through earned, owned and paid channels
• Plan and execute Demand Generation activities (including Direct Buy, Email, Direct Mail, eGifting) to achieve marketing’s pipeline and booking goals 
• Localise product positioning, messaging, and packaging to empower the Southeast Asia sales team
• Support and localise agency-led paid social and paid search activity in the Southeast Asia market
• Ensure that all marketing initiatives are properly executed in a timely fashion; organise key sessions with stakeholders to report on progressand ensure that the overall momentum of Southeast Asia marketing initiatives is maintained
• Own local industry body relationships 
• Nice to have: Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.

Does this sound like you?

• Between 2-3 years’ experience in a marketing role - SaaS and B2B marketing experience preferred
• Good understanding of the marketing, digital and technology landscape
• Excellent writer with strong communication skills
• Experience with end-to-end event execution is preferred
• Able to juggle multiple priorities and navigate cross-department relationships
• Proactive self-starter who instinctively seeks to produce value and push limits
• Experience with editing short videos is a plus
• Fluent in English and at least one Southeast Asian language

Benefits and Perks

• Responsible PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Flexible remote working policy
• Pension scheme, health and dental insurance among other regular health and wellness (physical, mental, and financial) initiatives
• 6 months paid parental leave
• Regular community involvement opportunities - we believe that we can always find new ways to #createimpact around us - check out some of our recent activities that have won us recognition in the industry

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

Our Company:

At Impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world. Then this is the place for you.

Impact.com is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and ten offices across the United States, Europe, Africa, and Asia.

Why this role is exciting:

The Marketing Manager works across the GC team to help drive the marketing-related go-to-market strategy and activities for our products, with a special focus on localisation of the content and messaging to ensure maximum impact in the GC market. This role requires a marketing generalist with strong content marketing and events experience who can project-manage a wide range of different activities to support impact.com’s growth in the region. They support the Sales Enablement function, and programme-manage all GC marketing projects.

This role is based in China and reports to the APAC Marketing Director in Sydney

Responsibilities:

• Oversee GC Partnership marketing programs, with deep collaboration with partner team, demand generation team, alasing process and results with global; 
• Plan, manage and execute a variety of campaigns to build the awareness of impact.com’s Partnership program and generate leads
• Produce a GTM strategy to kick off and accelerate impact.com’s Partnership program, GC; 
• Be responsible for the distribution and amplification  through earned, owned and paid channels
• Plan and execute Demand Generation activitiesto achieve GC marketing revenue goals
• Support and localise multi-channels (paid, earnerd, owned and partnered ) activity in the GC market
• Ensure that all marketing initiatives are properly executed in a timely fashion; organise key sessions with stakeholders and ensure that the overall momentum of GC marketing initiatives is maintained
• Own local industry body relationships 

Benefits/Perks:

• Unlimited PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development - learning the advanced partnership automation products
• Flexible work hours
• Private Health Insurance
• Internet Allowance
• Casual work environment

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-RL1

Role Title: Marketing Programs Manager, Creator (Influencer)

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Why this role is exciting! 

In 2020, impact.com acquired an influencer marketing platform called Activate, with the ultimate goal of integrating its functionality into impact.com’s Partnership Cloud. This role is exciting because it will be at the forefront of our launch and GTM strategy for our creator offering! This new program type will allow brands to run full-funnel influencer campaigns and programs, allowing them to scale, manage, and track them more effectively and efficiently, with the added bonus of Partnership Cloud’s functionality, which offers flexible contracting and payments through the platform. Not only will you get to be a part of the the strategy and bringing this to the market for the first time as the 360 campaign manager, you will get to work alongside some of the most amazing people! 

What you will be doing:

• Determine the GTM strategy with product marketing, content marketing, DG, and sales enablement. 
• Forming the strategy and conceptualizing/running creative campaigns to help with both brand awareness and lead gen.
• Working with a dedicated Demand Gen manager to outline a paid strategy to help fill our funnel with qualified leads and ultimately help generate pipeline to hit the team’s goals. 
• Collaborating with BDRs/AEs and have ideas of which marketing channels and content will convert their audiencece.
• Client and partner relationship building —must be comfortable creating relationships with external clients and talent managers to help source co-marketing opportunities (i.e. case studies, speaking opps, PR, webinars, etc.).
• Maintaining constant feedback loop/comms between all teams as the “glue” to our creator/influencer pod 
• Create, monitor, and optimize— you’ll be working with our Marketing Ops team to ensure tracking and reporting is in place for these programs, and put presentations together to report on the ROI as it relates to these initiatives in the form of bi-weekly updates/decks for stakeholders 

Does this sound like you?  

• 5-7 years marketing experience 
• Excellent project management skills, with a demonstrated ability to consistently prioritize and manage multiple tasks from concept through implementation, and deliver quality outcomes on time and on budget
• Strong writing skills - comfortable creating content for email marketing, website, one sheets, case studies and more
• Strong understanding of personas, value drivers, target audience and how the marketing funnel works 
• Multi-tasker that enjoys fast-paced environments 
• Comfortable and excited by data!
• Collaborative and enjoys working with multiple teams, specifically sales 
• Team player
• Positive attitude and sense of urgency
  
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA (nice to have)

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited PTO
• Flexible work hours
• Parental Leave
• Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Salary Range: $90,000-$110,000 per year, plus eligible to receive Restricted Stock Unit (RSU) grant and additional variable annual bonus contingent on Company performance.

Role Title: Product Marketing Manager 

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Why this role is exciting! 

• You represent the Voice of the Customer as we develop product value propositions 
• You will play a centrol role in commercializing our software products and services
• You shape our product narratives and how we talk about our product. 
• You get to flex all of your marketing muscles in a fast-paced environment

What you will be doing:

• Become a domain expert in performance marketing, influencer marketing, strategic partnerships, performance tracking, marketplace technologies, etc., to help establish the Partnership Cloud as a pre-eminent leader in partnership automation

• Own internal and external product communications deliverables to drive user education and feature adoption such as release notes; feature primers, blogs, videos, and FAQs; product walk-throughs; and user documentation and tactics such as one sheets, client emails, case studies, whitepapers, blog posts, bylines, webinars, videos, microsites, and the impact.com website
• Monitor the industry for key events; formulate messaging/positioning in response; and ensure communication to the internal organization, customers, publishers and creators,  and/or the public
• Partner with sales, marketing, product management, revenue enablement, partnerships, customer success, and onboarding teams to ensure product success
• Support the ongoing development and distribution of sales enablement and marketing tools 
• Conduct Competitive Intelligence research, asset creation, and maintenance on a continued basis, including monthly meetings with global commercial teams and bi-quarterly deliverables
• Leverage product-led, marketing-led, and sales-led growth motions to educate prospects, drive customer adoption and expand usage of products and services
• Know the users, the technology, and the competition, and be an informed voice to help drive product development and marketing decisions
• Monitor and contribute to impact.com positioning and messaging on the website, email, social media, client communications, sales decks and sales enablement trainings,  release notes, and digital marketing efforts; ensure press and market opportunities are  realized; drive and analyze traffic through those efforts

Does this sound like you?  

• A story-teller who has a passion for technology 
• A great communicator that can leverage multiple communication platforms and mediums
• A person that can see / paint the big picture and is unafraid to roll up your sleeves
• A great project manager who is proactive and flexible
• A person who can break down complex ideas and explain it to others
• A team player 
• Nice to have taken the Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.

Salary range: $104,000.00 - $130,000.00 per year, plus eligible to receive Restricted Stock Unit (RSU) grant and additional variable annual bonus contingent on Company performance.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled.
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-Remote

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Why this role is exciting!

Join the award winning impact.com marketing team! As the leader of our customer marketing program, you are responsible for engaging our clients, understanding their pain points, sharing news, product updates, holding customer advisory boards and more. This new role will set the pace for customer marketing globally, and build out programs designed to reach and engage our brand clients

What you will be doing:

• Become a trusted partner to our top clients, and to our internal teams such as sales and customer success
• Manage conception, development, and implementation of marketing plans and strategy, product concepts, and promotional programs to drive customer engagement and upsells
• Work across the marketing and customer teams to deliver a 360 plan with content, PR, events, social media, web and more, as the subject matter expert and leader of the program to drive results
• Conduct weekly meetings  with stakeholders to review activity,  pipeline, results, resolve challenges, and brainstorm possible solutions.
• Manage ROI on Customer Marketing activities

Does this sound like you? 

• 9+ years of experience
• Strong Marketing skills and customer marketing experience
• Hungry, humble and smart
• Experience working in matrixed organizations
• Experience building a program from the ground up
• Expert writer and all around communicator and comfortable working with executive stakeholders from around the world
• Proven ability to plan and manage budgets
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA (nice to have)

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled.
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

Salary range: $110,000-$130,000 per year, plus eligible to receive Restricted Stock Unit (RSU) grant and additional variable annual bonus contingent on Company performance.

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

• Passionate about its people
• Focused on delivering the very best tech to our customers
• Offering the flexibility to work how and where you are most successful
• Obsessed with our customer’s success
• The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
• Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
• Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

The Website Designer (mid to senior level) will assist with the creative articulation of the brand throughout web and digital channels, with primary designs for the corporate website, impact.com. This individual will oversee all aspects of the creative process. They will execute all web design projects in conjunction with the web team & Design Manager to create web materials that will elevate the brand and lead/demand generation, events, content marketing, social media & sales efforts. The web designer is skilled in project management to direct in-house or external team members as well as vendors. The Web Designer will work hand-in-hand with the internal Marketing Development team.

What You'll Do:

• Branding and design creation for impact.com across website and mobile web.
• Design and develop digital and website marketing materials (email designs, landing pages, web banners, mobile site designs, event splash pages, etc.)
• Foster teamwork with internal departments such as Development, to set an environment conducive to idea exchange, support and excitement for our services and products
• Creation, development, and execution of creative digital marketing programs that meet ability strategic and tactical marketing objectives
• Assist executive team with time-sensitive projects as needed
• Must have the ability to convey concepts through storyboards and verbal communication
• Oversee the design and copywriting of all internal and external marketing projects, working with other Impact departments, and sub-departments within marketing, such as Product Marketing and Content Marketing
• Strength in project management and the ability to multitask and establish personal objectives to meet established deadlines
• Ability to collaborate with peers and associates throughout the development process
• Excels creatively, maintains knowledge and awareness of on-going trends and best practices in digital media
• Shares best web practices and new approaches to creative, branding and user experience with other design personnel. Keeps up to date with web design best practices.
• Work closely with selected vendors to produce and distribute digital projects as needed
• Oversee web design projects from start to finish
• Execute conference calls in the evening as needed to facilitate collaboration with US personnel. Direct Manager based in New York, with Designers based in Cape Town, along with other Marketing team members.

What You Have:

• A Bachelor’s degree in design or a related field. The equivalent in work experience will be considered
• 3+ years creative services in Web/UI design
• Previous business-to-business marketing experience required
• Excellent computer skills including but not limited to: Adobe Creative Suite, G Suite, Sketch, Figma, In-Vision, Balsamiq
• Can execute responsive designs within Figma & Design System
• Knowledge of UI/UX design principles
• HTML and Wordpress
• Responsive Design
• HIgh level capabilities of design concepts (color, typography, scale, proportion)
• Knowledge and management skills to oversee all aspects of product marketing, including
• planning, design, and development
• Knowledge and respect for working within corporate brand guidelines & keeping it up to date
• Discretion, self-motivation, diplomacy and the ability to work both independently and as part of a team
• Ability to think creatively and strategically to produce new ideas and concepts
• Ability to handle multiple projects at once and balance priorities
• Strong interpersonal, communication, and written skills, including presentation delivery
• Able to meet tight deadlines and prioritize a varied workload in a fast-paced, unpredictable, and demanding environment; comfortable with ambiguity
• Effective and clear written and verbal communication skills; a must to be effective in this position
• Excellent time management skills
• Self-motivated with strong organizational/prioritization skills
• Ability to multi-task with close attention to detail

Benefits/Perks:

• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Stock Options
• 4-year vesting schedule pending Board approval
• Internet Allowance
• Flexible work hours
• Casual work environment

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-NK1

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

• Passionate about its people
• Focused on delivering the very best tech to our customers
• Offering the flexibility to work how and where you are most successful
• Obsessed with our customer’s success
• The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
• Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
• Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

This role will offer valuable operations support to the Web Development, Web Design, Web Analytics, and Social Media teams as they grow Impact’s digital marketing footprint in the Marketing Tech/SaaS industry.

The position requires someone who is comfortable working in a fast-paced environment, works well under deadlines and who prides themselves on being detail-orientated. This role has room for growth and offers broad exposure to digital marketing in the enterprise B2B SaaS industry.

What You'll Do:

• Responsible for the overall operation of the company's brand website, formulated website marketing strategy, optimized operation process, and formulated a perfect online operation system
• Update various types of web-based content
• Developed product roadmap for website iteration, and put forward operation strategy based on market feedback.
• Responsible for improving GMV, PV, UV and user retention of the website.
• Responsible for designing the standardized operation process of website operation and maintenance
• Responsible for the overall traffic analysis and data analysis of the website, and timely put forward the optimization and adjustment of the company's data marketing direction; Effective keyword promotion.
• Daily update and maintenance of website homepage and secondary channels.

What You Have:

• WordPress experience essential
• Comfortable learning new SaaS tools
• Task management system administration (Asana or similar)
• Note taking and documentation management (Google Docs/Slides/Sheets)
• Ability to communicate clearly and concisely
• Attention to detail and highly organised
• Interest in utilising technology to solve business problems

Beneficial:

• Basic HTML+CSS skills
• Copywriting ability (blogs, web landing pages, etc)
• SEO experience (Google Analytics, on-page, etc)
• Web Design experience
• Social Media exposure
• Project Management experience
• Relevant degree or diploma
• 2 - 4+ years of Web or Digital Marketing work experience

Benefits/Perks:

• Unlimited PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development - learning the advanced partnership automation products
• Flexible work hours
• Private Health Insurance
• Internet Allowance
• Casual work environment

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-RL1

Creator Growth Manager - NAM

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Why this role is exciting:  

As a Creator Growth Manager - NAM, you will be responsible for managing and growing a portfolio of creators, based in North America, on both the Impact.com and Activate platforms. 

This is a hybrid position that needs to be commutable to an impact.com office when it's necessary to be in-office but is mostly remote. 

Essential Duties and Responsibilities

• Manage portfolio of creators based in North America
• Respond to creator emails + questions in a timely manner
• Explain how to use Impact.com & Activate technology
• Direct to proper channels for tech or payment issues
• Grow portfolio
• Proactively email & schedule calls with portfolio for data reviews + strategy sessions
• Recommend brand programs to your creator to grow partnerships
• Growing sales - YoY, MoM, QoQ via GTV 
• Be the voice of the creator internally
• Provide product recommendations on behalf of your portfolio
• Represent your portfolio for brand recommendations and publicity opportunities 

Responsibilities: 

• 3+ years experience in creator management
• Experience in crafting 1:1 and mass-messaging communications 
• Experience in educating + training new tech/platforms to clients 
• Experience in the affiliate marketing space preferred, but not required

Does this sound like you? 

• Enjoys analyzing data and providing actionable insights
• Nurtures client relationships by surprising, delighting, retaining, and growing them daily 
• Grows client’s performance with Impact.com & Activate technology 
• Proactively and strategically emails portfolio 
• Schedules monthly and/or quarterly client calls 
• Organized self-starter with the ability to create process and workflow for their own portfolio 
• Understands, or is quick to learn, both Impact.com & Activate’s platform & technology
• In tune with creator industry best practices and updates 
• Participates in team meetings and department + company-wide discussions
• Available during generic NAM business hours M-F
• Light travel potential for in-person client meetings

Salary range: $96,000-$120,000 per year, plus eligible to receive Restricted Stock Unit (RSU) grant and additional variable commission incentive bonus (Potential $24,000-$30,000 based on quota)

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• In-Office catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 #LIHybrid

Role Title: Product Manager, Onboarding

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Why this role is exciting! 

As the Product Manager of Onboarding you will be responsible for defining, planning, and executing on new, high quality, in-product, customer experiences to support the strategic development & execution of Impact.com’s product led growth strategy. Your focus will be on evolving our product offering into a simplified and refined approach requiring little to no internal employee involvement and expediting time to value. This role requires a candidate to deeply connect and understand the customer and business needs as well as to partner closely with stakeholders to develop the strategic direction of the product and build out the coinciding roadmap. You will be responsible for influencing stakeholders and cross-organizational action by telling the customer’s story and substantiating recommendations for change.

Requires at least 6 years of experience as a product manager, with significant relevant experience in successfully managing, growing, and commercializing software products, SaaS by preference.

What you will be doing:

• Work directly with customers to discover and prioritize use cases and requirements
• Build and optimize a best-in-class onboarding experience driving both acquisition and engagement throughout our ecosystem 
• Drive alignment across Growth Marketing, Engineering, Product, Design, Data Analytics and Marketing teams to deliver on your vision and strategy
• Strategize and prioritize across the Impact.com user journey for opportunities to accelerate reach and drive funnel metrics
• Oversee building of prototypes and MVP products, measuring successful delivery to our customers and being accountable for KPI’s and OKR targets
• Analyze data and feedback to identify both problem areas and opportunities
• Collaborate with research, design and engineering to create simple and innovative solutions
• Present and justify new ideas to product development leadership
• Prioritize product roadmaps and effectively manage product delivery plans
• Ensure products and releases are launched on schedule with high attention to detail and quality

Does this sound like you?  

• Use Product Management frameworks to align stakeholders and leadership on product direction/key decisions. Effectively influences for best outcomes
• Build feedback and data loops into products and feature-sets  to enable continuous systematic improvement at scale
• Exhibit storytelling and persuasive influencing techniques that build trust with team and partners and establishes long-term relationships
• Strong interpersonal skills, ability to communicate effectively through various methods.
• Self-starter who has a problem-solving aptitude and inventive thinking skills
• Data informed with an aptitude for tackling and distilling extremely large amounts of data into salient insights and timely decision making
• Action-oriented with a demonstrated ability to solve complex problems by creating customer-first solutions and iterating quickly to get results
• Ability to think strategically and implement tactically
• Proven history and track record of setting goals/OKR’s and achieving success in taking platforms to market or generating growth
• A strong understanding of product design, user experience, and product testing.
• Ability to prioritize tasks effectively and handle multiple projects simultaneously.
• Expertise in agile development, defining product requirements and user stories
• Working with engineering and design to ensure successful product delivery
• Nice to have taken the free Affiliate & Partnerships Industry Fundamentals Certification by PXA.

Salary range: $112,000 to $140,000 per year, plus eligible to receive Restricted Stock Unit (RSU) grant and additional variable annual bonus contingent on Company performance.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-Remote

Our Company:

At Impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you.  

Impact.com is the global leader in Partnership Automation.  We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships.  From social influencers, B2B, strategic partners, publishers, and traditional affiliates...we have them covered. Our combined suite of products covers the full life partnership lifecycle including; onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud.  Founded in 2008 by the same team that founded Commission Junction, Impact.com has grown to over 1000 employees and ten offices across the United States, Europe, Africa and Asia. 

Why this role is exciting:

Joining Impact.com as an Account Executive for the Nordic market will mean that you will be instrumental in Impact.com’s expansion in the Nordic region where we are growing rapidly . If you are excited about using your creativity, strategic skills, project management, account management and consultative selling skills to generate new business then this role will allow you to thrive and succeed.

What You’ll Do

• Responsible for building and growing  your own book of business, selling to our top accounts 
• You will work closely and be supported by the Business Development team.
• Achieving or exceeding individual quota bringing in new clients to Impact.com
• Prior experience driving sales and business development activities is essential
• Focus on executing transactions in an assigned territory and prospect for new opportunities
• Manage complete and complex sales-cycles presenting to C-level executives the value of our product
• Define, execute, and own an engagement plan for key prospects
• Develop and manage strong relationships within our enterprise segment whilst looking for opportunities to add value for the customer and develop additional revenue
• Territory/Vertical identification and research, to formalise a go to market strategy and create qualified target accounts
• Forecast sales activity and revenue achievement, while creating satisfied and referenceable customers
• Report to General Manager Nordics

What you’ll have 

• Marketing technology sales and account management experience
• Ability to reach and develop relationships with C-level executives in key verticals
• Understanding of digital ecosystem landscape and relationships
• Track record of success in carrying a quota, closing medium to large accounts 
• Successful history of net direct new business sales, with the ability to prove consistent delivery against targets
• Track record of over-achieving quota (top 10-20% of company) in past positions
•  
• Experience managing and closing complex sales-cycles- demonstrated ownership of all aspects of territory management
• Experience in bringing innovative / market defining products to market
• Must work well in a team selling environment

Preferred but not essential: 

• Experience in affiliate, partner, or performance marketing
• Experience selling B2B SaaS
• Nice to Have: Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.

Impact.com is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

Our Company:

At Impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you.  

Impact.com is the global leader in Partnership Automation.  We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships.  From social influencers, B2B, strategic partners, publishers, and traditional affiliates...we have them covered. Our combined suite of products covers the full life partnership lifecycle including; onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud.  Founded in 2008 by the same team that founded Commission Junction, Impact.com has grown to over 1000 employees and ten offices across the United States, Europe, Africa and Asia. 

Why this role is exciting:

Joining Impact.com as an Account Executive for the Nordic market will mean that you will be instrumental in Impact.com’s expansion in the Nordic region where we are growing rapidly . If you are excited about using your creativity, strategic skills, project management, account management and consultative selling skills to generate new business then this role will allow you to thrive and succeed.

What You’ll Do

• Responsible for building and growing  your own book of business, selling to our top accounts 
• You will work closely and be supported by the Business Development team.
• Achieving or exceeding individual quota bringing in new clients to Impact.com
• Prior experience driving sales and business development activities is essential
• Focus on executing transactions in an assigned territory and prospect for new opportunities
• Manage complete and complex sales-cycles presenting to C-level executives the value of our product
• Define, execute, and own an engagement plan for key prospects
• Develop and manage strong relationships within our enterprise segment whilst looking for opportunities to add value for the customer and develop additional revenue
• Territory/Vertical identification and research, to formalise a go to market strategy and create qualified target accounts
• Forecast sales activity and revenue achievement, while creating satisfied and referenceable customers
• Report to General Manager Nordics

What you’ll have 

• Marketing technology sales and account management experience
• Ability to reach and develop relationships with C-level executives in key verticals
• Understanding of digital ecosystem landscape and relationships
• Track record of success in carrying a quota, closing medium to large accounts 
• Successful history of net direct new business sales, with the ability to prove consistent delivery against targets
• Track record of over-achieving quota (top 10-20% of company) in past positions
• Experience managing and closing complex sales-cycles- demonstrated ownership of all aspects of territory management
• Experience in bringing innovative / market defining products to market
• Must work well in a team selling environment

Preferred but not essential: 

• Experience in affiliate, partner, or performance marketing
• Experience selling B2B SaaS
• Nice to Have: Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.

Impact.com is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Why this role is exciting!

We are growing our sales organization to accommodate the increasing demand for our solution in Canada. We are looking for an experienced and dynamic sales person to open up and own one of our territories in Canada. 

As a Mid-Market Account Executive, you will be engaging directly with medium to corporate sized businesses, helping them to grow their business through partnership marketing. You will use proactive and inbound selling strategies to find and close new business, as well grow the customers' usage of the Impact platform over time.  You will use your knowledge of digital marketing to act as a trusted advisor and business consultant, running the sales process end to end with the customer. Be the face and name of Impact.com to some of the most well-known brands worldwide.

What you will be doing:

• Develop and be responsible for your own annual, quarterly and monthly territory business plan
• Generate pipeline by proactively sourcing opportunities within the designated territory.
• Run discovery calls with C- level executives and department leaders 
• Sell through internal champions to multiple stakeholders, as well as directly to C -level 
• Prepare & deliver world-class demos and value-based presentations.
• Answer prospects’ questions about product value, uses, integrations, and implementation.
• Proactively drive the process with a prospective client from initial prospecting to a signed contract and internal handoff. 
• Drive active engagement by all internal and external stakeholders necessary to close a deal.
• Update SFDC daily with all relevant details needed to reflect business reality.

Does this sound like you?  

• Bachelors Degree
•  3+ years of closing experience, strong knowledge or experience in SaaS Sales
• Independent person with the strong communication, effective problem-solving, networking and presentation skills
• Have a sharp focus on their goals and a belief that their daily, weekly and monthly activities will help achieve them
• Have the desire and commitment to do what it takes to be successful in sales
• Have experience in value based selling (i.e. The Challenger Sale)
• Experience in a complex selling environment

Salary range: $217,000 - $244,000 (CAD) potential total on target earnings (base + commission), per year, plus eligible to receive Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.
• Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

• Passionate about its people
• Focused on delivering the very best tech to our customers
• Offering the flexibility to work how and where you are most successful
• Obsessed with our customer’s success
• The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
• Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
• Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

We are growing our Greater China business to accommodate the increasing demand for our solution. You will have the opportunity to grow rapidly and gain exposure to new marketing technologies as we progress! Be the face and name of Impact to some of the most well known brands worldwide. This role will be based in our Greater China headquarters in Shanghai.

What You'll Do:

• Sell the product to the target accounts and manage towards hitting a preset revenue target
• Generate pipeline by proactively sourcing opportunities within the designated territory
• Prepare & deliver world-class demos and value-based presentations
• Answer questions from prospects about our product value, uses, integrations, and implementation
• Proactively drive the process with a prospective client from initial prospecting to a signed contract and internal handoff
• Drive active engagement by all internal and external stakeholders necessary to close a deal
• Update SFDC daily with all relevant details needed to reflect business reality
• Work collaboratively with assigned BDRs when prospecting into new enterprise accounts
• Share thought leadership, spearhead executive involvement, and connect with target audiences at events

What You Have:

• Bachelor degree
• 4+ years direct B2B SaaS sales experience, strong preference towards marketing technology (tracking, measurement, etc)
• Strong English & Chinese communication, effective problem-solving, networking and presentation skills
• In-depth understanding of the affiliate/partnership ecosystem
• Project management experience, especially managing RFP/RFI responses
• Solid understanding of the SaaS business model and the unique elements of an enterprise SaaS sales process
• Solid understanding of the Greater China E-commerce space, and working knowledge of top brands in China.
• Knowledge of Salesforce or similar sales CRM tool for analysis
• Curious to learn more about Impact’s Partnership Cloud solution
• Proven track record of building territories and addressing client needs
• Must be a true hunter!

Benefits/Perks:

• Unlimited PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development - learning the advanced partnership automation products
• Flexible work hours
• Private Health Insurance
• Internet Allowance
• Casual work environment

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-RL1

Our Company:

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world...then this is the place for you.

impact.com is the global leader in Partnership Automation. We work with enterprise and innovative brands like Zalora,, Levi’s, Microsoft, Charles & Keith, Airbnb, Sephora and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full  partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, impact.com has grown to over 1000 employees and ten offices across the United States, Europe, Africa, and Asia.

Why this role is exciting:

We are growing our sales organization to accommodate the increasing demand for our solution. You will have the opportunity to grow rapidly and gain exposure to new marketing technologies as we progress! Be the face and name of Impact to some of the most well known brands worldwide.  This role will be based in Jakarta, Indonesia. 

What You'll Do:

• Sell the product to the target accounts and manage towards hitting a preset revenue target
• Generate pipeline by proactively sourcing opportunities within the designated territory
• Prepare & deliver world-class demos and value-based presentations
• Answer questions from prospects about our product value, uses, integrations, and implementation
• Proactively drive the process with a prospective client from initial prospecting to a signed contract and internal handoff
• Drive active engagement by all internal and external stakeholders necessary to close a deal
• Update SFDC daily with all relevant details needed to reflect business reality
• Work collaboratively with Marketing and Channel Partners Te when prospecting into new enterprise accounts
• Share thought leadership, spearhead executive involvement, and connect with target audiences at events

What You Have:

• Bachelor degree
• 3/5 years direct B2B SaaS sales experience, strong preference towards marketing technology (tracking, measurement, etc)
• Strong English & Indonesian communication, effective problem-solving, networking and presentation skills
• In-depth understanding of the affiliate/partnership ecosystem and/or influencer marketing.
• Project management experience, especially managing RFP/RFI responses
• Solid understanding of the SaaS business model and the unique elements of an enterprise SaaS sales process
• Knowledge of Salesforce or similar sales CRM tool for analysis
• Curious to learn more about Impact’s Partnership Cloud solution
• Proven track record of building territories and addressing client needs
• New business hunter!
• Nice to Have: Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.

Benefits/Perks:

• Responsible PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Flexible remote working policy
• Pension scheme, health and dental insurance among other regular health and wellness (physical, mental, and financial) initiatives
• 6 months paid parental leave
• Regular community involvement opportunities - we believe that we can always find new ways to #createimpact around us - check out some of our recent activities that have won us recognition in the industry

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Why this role is exciting! 

We are growing our sales organization to accommodate the increasing demand for our solution. As a Mid-Market Account Executive, you will be engaging directly with medium to corporate sized businesses, helping them to grow their business through partnership marketing. You will use proactive and inbound selling strategies to find and close new business, as well as grow the customers' usage of the Impact platform over time.  You will use your knowledge of digital marketing to act as a trusted advisor and business consultant, running the sales process end to end with the customer. Be the face and name of Impact.com to some of the most well-known brands worldwide!

What you will be doing: 

• Develop and be responsible for your own annual, quarterly and monthly territory business plan
• Generate pipeline by proactively sourcing opportunities within the designated territory
• Run discovery calls with C- level executives and department leaders 
• Sell through internal champions to multiple stakeholders, as well as directly to C -level 
• Prepare & deliver world-class demos and value-based presentations
• Answer prospects’ questions about product value, uses, integrations, and implementation
• Proactively drive the process with a prospective client from initial prospecting to a signed contract and internal handoff
• Drive active engagement by all internal and external stakeholders necessary to close a deal
• Update SFDC daily with all relevant details needed to reflect business reality

Does this sound like you?  

• Bachelor's Degree
•  3+ years of closing experience, strong knowledge or experience in SaaS Sales
• Independent person with strong communication, effective problem-solving, networking and presentation skills
• Have a sharp focus on their goals and a belief that their daily, weekly and monthly activities will help achieve them
• Have the desire and commitment to do what it takes to be successful in sales
• Have experience in value based selling (i.e. The Challenger Sale)
• Growth Mindset - naturally curious, prioritizes self development   

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.
• Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

Salary range: $180K-$210K potential total on target earnings (base + commission), per year, plus eligibility to receive Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Why this role is exciting!

We are growing our sales organization to accommodate the increasing demand for our solution. We are looking for an experienced and dynamic sales person to own one of our top territories in North America. You will have the opportunity to grow rapidly and gain exposure to new marketing technologies as we progress! As an Account Executive, SMB, you will be responsible for driving the sales process with prospective customers. Strong consultative and analytical skills are important for successful navigation from solution demo, the definition of the scope and final contract. Be the face and name of Impact to some of the most well-known brands worldwide.

Responsibilities:

• Sell the product to the appropriate accounts and manage towards hitting a preset revenue target.
• Generate pipeline by proactively sourcing opportunities within the designated territory.
• Prepare & deliver world-class demos and value-based presentations.
• Answer prospects’ questions about product value, uses, integrations, and implementation.
• Pro-actively drive the process with a prospective client from initial prospecting to a signed contract and internal handoff.
• Drive active engagement by all internal and external stakeholders necessary to close a deal.
• Update SFDC daily with all relevant details needed to reflect business reality.

Does this sound like you:

• Bachelors Degree.
• Ideally 1-3 year of prospecting experience, within SaaS.
• Must be a true hunter!
• Independent person with the desire to excel in a competitive and highly rewarding industry.
• Strong communication, effective problem-solving, networking and presentation skills.
• Proven track record of building territories and addressing client needs.
• Experience handling objections at multiple levels of enterprise organizations.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.
• Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

Salary Range: $130K-$180K OTE potential total on target earnings (base + commission), per year, plus eligibility to receive Restricted Stock Unit (RSU) grant.

This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and our obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L'Oréal, Fanatics and Levi’s, visit www.impact.com.

Position Profile

We are looking for an affiliate marketing champion—someone who loves the channel and loves sharing that passion with others. Impact.com is launching its brand new Agency Coaching Team to support and educate agencies new to the world of affiliate marketing. You’ll be the first member of this important new team and responsible for the creation and delivery of the agency coaching program. You will be supported by the agency partnerships team, the PXA, and the wider impact.com organization. The role aligns with impact.com’s belief that affiliate marketing agencies are key players in the industry.

The role reports to the VP of Agency Innovation and is part of the Agency Solutions team. 

Essential Responsibilities

• Creation and delivery of an industry-leading affiliate coaching program
• Continuous learning to ensure the curriculum stays on top of industry trends, news, and technological developments. 
• Working hands-on with agencies new to the affiliate channel to support, educate and motivate them for success.

Core Competencies and Required Experience

Essential

• 5+ years of affiliate marketing experience
• Experience taking affiliate programs from launch through to success 
• Strong knowledge of affiliate marketing strategies across different verticals and regions
• Deep understanding of affiliate marketing agencies - how they operate and succeed, including, but not limited to, pitching and winning clients, financials, client services, and employee training.
• Robust analytical skills, comfortable with large datasets
• Proven ability to educate and inspire
• Ability to assess others’ strengths and weaknesses and provide practical guidance
• Exceptional task management skills, you’ll need the ability to juggle multiple partner agencies at different stages of the program and levels of understanding

Preferred 

• Experience with the impact.com platform (and other affiliate networks)
• Understanding of influencer marketing and performance PR
• Business coaching experience 
• Taken the Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.

Qualities 

• Believer in affiliate marketing agencies and the value they add to the industry
• Self-motivated individual contributor
• Clear and effective communicator (written and verbal)
• Passionate about continuous learning - stays on top of industry trends
• Excited about new ideas and continuous innovation

Salary range: $96,000-$120,000 per year, plus eligible to receive Restricted Stock Unit (RSU) grant and potential additional variable annual bonus contingent on Company performance.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LIRemote

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Why this role is exciting!

We are offering a unique opportunity to get an incredible amount of experience with a premier start-up. As a Business Development Representative you will get to learn from a management team that has a proven track record and be put on a fast track to develop your career. You’ll engage with marketing leaders from top tier brands and innovative start-ups, helping them to understand how Impact can bring new value to their business.

What you will be doing: 

• Educate and qualify prospects about our transformative technology and the solution Impact provides for their marketing challenges
• Create opportunities for our account executive team through a combination of cold calling, email campaigns, and social selling techniques
• Work closely with Account Executives to build a pipeline for Impact’s products
• Track and manage prospects through Salesforce
• Participate in team meetings, networking, trade show events and activities to grow the business
• Providing valuable market and product feedback to continue to drive Impact’s business development strategy

Does this sound like you? 

• Bachelor’s Degree required
• Experience in any customer-facing service industry (retail, telesales, real-estate etc.)
• Excited by the prospect of getting an incredible amount of experience with all critical business functions - Sales, Business Development, Marketing, Client Services, Product, Technology and Finance
• Knowledge of Salesforce.com is a plus
• Above all else - hungry, humble and smart. Self-motivated and can get passionate about marketing & technology

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.
• Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

Salary Range: $58,500 base salary, and $18,000 variable commission; OTE: $76,500, plus eligibility to receive Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Our Company:

At Impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you.

Impact.com is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact.com has grown to over 1000 employees and ten offices across the United States, Europe, Africa, and Asia.

Why this role is exciting:

The BDR team prides itself on valuing opinions, recognizing contributions and encourages collaboration as well as the selling of cutting-edge solutions in the MarTech sector. This is a great environment to kick-start your SaaS sales career. As a Business Development Representative for the Nordic region, you’ll engage with marketing leaders from well-known brands and innovative start-ups, and help them understand how Impact.com can bring new value to their business. 

Does this sound like you?

• 0-3 years of experience in Lead Generation, Sales and/or Marketing
• Bachelor’s degree preferred
• Experience succeeding in a goal-driven environment
• Team-oriented, coachable, self-starter
• Able to understand and work with different digital tools and platforms
• Excellent verbal & written communication skills at least in one scandinavian language.
• Possess a competitive nature, be intellectually curious, and showcase vast interest in technology & digital marketing.

Responsibilities:

• Develop, manage and engage with a prospect base consisting of specific target accounts in an assigned territory
• Prospect and identify key executives at target companies and lay the foundation for a strong, long-lasting relationship
• Work closely with Account Executives to build a pipeline for Impact.com’s products
• Meet and exceed monthly activity and opportunity goals through a combination of cold calling, email campaigns and market sector knowledge/intelligence
• Track and lead prospects through Salesforce.com
• Participate in team meetings, networking, trade show events and activities to grow the business

____________________________________________________________________________

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Our Company:

At Impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you.

Impact.com is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact.com has grown to over 1000 employees and ten offices across the United States, Europe, Africa, and Asia.

Why this role is exciting:

The BDR team prides itself on valuing opinions, recognizing contributions and encourages collaboration as well as the selling of cutting-edge solutions in the MarTech sector. This is a great environment to kick-start your SaaS sales career. As a Business Development Representative for the Nordic region, you’ll engage with marketing leaders from well-known brands and innovative start-ups, and help them understand how Impact.com can bring new value to their business. 

Does this sound like you?

• 0-3 years of experience in Lead Generation, Sales and/or Marketing
• Bachelor’s degree preferred
• Experience succeeding in a goal-driven environment
• Team-oriented, coachable, self-starter
• Able to understand and work with different digital tools and platforms
• Excellent verbal & written communication skills at least in one scandinavian language.
• Possess a competitive nature, be intellectually curious, and showcase vast interest in technology & digital marketing.

Responsibilities:

• Develop, manage and engage with a prospect base consisting of specific target accounts in an assigned territory
• Prospect and identify key executives at target companies and lay the foundation for a strong, long-lasting relationship
• Work closely with Account Executives to build a pipeline for Impact.com’s products
• Meet and exceed monthly activity and opportunity goals through a combination of cold calling, email campaigns and market sector knowledge/intelligence
• Track and lead prospects through Salesforce.com
• Participate in team meetings, networking, trade show events and activities to grow the business

____________________________________________________________________________

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

The Company: 

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you. 

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 1000 employees and eleven offices across the United States, Europe, Africa, and Asia. 

Why this role is exciting!

The Channel Partnerships Manager - Agency is responsible for the overall growth of Impact’s partnerships with agencies in their respective region. As the leading Partnership and Affiliate software, Impact works with Agencies as operational and mutual referral partners. Thai role interfaces closely with the Sales and Marketing teams.

Key performance indicators for the CPM-A role are: growth of the number of agencies as part of the Impact Agency Partner Program, growth in referrals from agencies, agency certification of PXA - Partnerships Experience Academy.

What you will be doing:

• Grow the volume of referrals from both the existing and new-to-Impact agencies
• Manage the inbound referral process between partners and Impact Sales - transmitting information and leads to the appropriate Impact team members 
• Direct the outbound referral process - coordinating and executing requests for agency introductions for both current and prospective clients
• Source and nurtures new agency leads from inception and through to an established and active partner
• Collaborate with Sales in negotiation across agency license terms for existing agency partners during renewal and executes all upsells for agency licenses, where appropriate
• Conducts business reviews with strategic agencies to review progress and encourage more new business opportunities
• Updates the internal CRM (Salesforce) daily with all interactions with agencies and maintains accurate reporting on all leads, outbound referrals and renewals 

Does this sound like you?  

• Do you have strong BD acumen and experience and are you exceptional in presenting new ideas to partners?
• Do you have experience working with digital marketing agencies?
• Do you know how to leverage your network and personal connections to grow your sphere of influence within an organization?
• Do you love meeting new people, learning about new technologies, and finding ways to create a productive, revenue producing partnership?
• Are you ambitious, wanting an opportunity to pave your way as a leader in a completely new ecosystem?
• Nice to have: Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.

Benefits (Perks):

• Responsible PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Flexible remote working policy
• Pension scheme, health and dental insurance among other regular health and wellness (physical, mental, and financial) initiatives
• 6 months paid parental leave
• Regular community involvement opportunities - we believe that we can always find new ways to #createimpact around us - check out some of our recent activities that have won us recognition in the industry

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

The Company: 

At Impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you. 

Impact.com is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and eleven offices across the United States, Europe, Africa, and Asia. 

Why this role is exciting!

The Channel Partner Manager, Tech is responsible for the acquisition and growth of Impact’s technology partnerships in China. You will be working with some of the most innovative, and well known SaaS technologies in the world while being part of building a world-class, Technology Partner Program.

Key performance indicators will include referrals/bookings from channel partners. It’s essential that the person in this position maintain a structured approach to advancing relationships with partner organizations while keeping accurate records of the business pipeline with the partner.

This role will report directly to the Director of Partnerships APAC

What you will be doing:

• Identify, conceptualize and nurture ANZ technology partnerships from inception through to a productive partner
• Collaborate with our NA Channel Partner team to ensure global alignment on existing established integration partners
• Grow the volume of leads/referrals from Impact technology partners
• Coordinate with Product, Marketing and Sales leads on planning and got to market strategy for new integrated partners
• Collaborate with Product and other departments to help determine Impact’s integration roadmap, based on key market opportunities
• Manage the inbound referral process between technology partners and Impact Sales - transmitting information and leads to the appropriate Impact team members and carefully monitoring and assisting with the progress of those opportunities, to the benefit of the new channel partner relationship
• Execute on-site/virtual enablement (where appropriate) with strategic tech partners to better engage the wider team and map out the organizational stakeholders across various potential verticals
• Drive awareness of com amongst the tech community, through thought leadership, in- person speaking engagements, industry events
• Operate to a win-together mindset, creating deep, long-lasting relationships with key tech partners

Does this sound like you?  

• Previous experience supporting cloud-based SaaS products (1-2 years)
• Previous experience in Digital Marketing (1-2 years)
• Previous experience with affiliate marketing technology platform (advantageous)
• Moderate understanding of the affiliate and partnership landscape (advantageous)
• Moderate understanding of the agency landscape (advantageous)
• Moderate understanding of the technology landscape (advantageous)
• Moderate experience using Salesforce or similar CRM

Benefits/Perks:

• Unlimited PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development - learning the advanced partnership automation products
• Flexible work hours
• Private Health Insurance
• Internet Allowance
• Casual work environment

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-RL1

Role Title: Talent Agency Growth Manager 

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Why this role is exciting!

As a Talent Agency Growth Manager, you’ll be responsible for managing, nurturing, and growing 10-40 of our creator talent agency relationships worldwide.  

What you will be doing: 

• Manage a portfolio of Talent Agents 
• Respond to emails and calls from talent managers in a timely manner
• Search for and find answers from various team members for various talent to assist in answering talent manager questions
• Educate agents on how to use the Impact.com platform, and leverage Studio as an extension of the agency to support campaigns
• Direct agents through the proper channels for commission and technical support
• Work with manager to set up + define processes for talent agencies within Impact.com 
• Grow portfolio
• Proactively book monthly or quarterly calls with talent agencies to update on talent usage and performance
• Schedule recurring webinars for agency manager’s talent to walk through how to utilize Impact.com tools + partner with new brand programs
• Leverage agency relationships to recruit new quality creators to the platform 
• Be the voice of the talent agency internally
• Work alongside marketing to create blog posts + marketing for agency 
• Provide product recommendations on behalf of your portfolio
• Represent your portfolio’s talent for brand recommendations and publicity opportunities 

Goals:

• Increase the total number of productive creator partnerships (brand partner connections generating income)
• Generate partnerships from creator x brand pop-up events 
• Grow GTV from managed talent agency creators 

Does this sound like you? 

• 3+ years working with creator talent agencies
• Experience in crafting 1:1 and mass-messaging communications 
• Experience in educating + training new tech/platforms to clients 
• Experience in the affiliate marketing space is preferred, but not required
• Experience working in a new department is preferred, but not required 
• Ability to explain the value of a talent agency
• Enjoys analyzing data and providing actionable insights
• Effective organization, problem solving, and troubleshooting skills
• Nurtures client relationships by surprising, delighting, retaining, and growing them daily 
• Grows talent performance with Impact.com creator technology through agency relationships
• Proactively and strategically emails agents 
• Schedules monthly and/or quarterly agency calls to identify opportunities for growth 
• Organized self-starter with the ability to create processes and workflow for their own portfolio 
• Understands, or is quick to learn, both Impact.com affiliate and creator platform & technology
• In tune with both creator and talent industry best practices and updates 
• Participates in team meetings and department + company-wide discussions
• Available during South African business hours, with flexibility into North America PT hours, M-F
• Light travel potential for in-person client meetings
• Preferred location: Los Angeles or New York City 

Nice to have

• MBA preferred 
• Taken the Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.

Salary range: $96,000-$120,000 per year, plus eligible to receive Restricted Stock Unit (RSU) grant and additional variable annual bonus contingent on Company performance.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Why this role is exciting:  

The Creator Recruiter position is an entirely new role within impact.com. This role will be actively patrolling social media, searching for creators looking for new partnerships and ready to join impact.com. This role involves finding and communicating with creators to pitch impact.com and successfully recruit them to the platform, and is client-facing the majority of the time.

This is a hybrid position that needs to be commutable to an impact.com office when it's necessary to be in-office but is mostly remote. 

Responsibilities: 

• Scrolling social media, podcasts, events, and news outlets to find creators that are not yet on impact.com 
• Understanding how to use our internal systems to find existing creators to cross-reference
• Crafting appealing messaging to approach new creators across various platforms including TikTok, YouTube, Instagram, Facebook, Twitter, and email  
• Pitching creators to join the platform
• Tracking outreach, follow up, approval to the platform, applications to the impact.com marketplace, to ensure a smooth and completed sales process
• Assisting in onboarding creators to the platform by answering their questions and explaining how the platform works 
• Reporting numbers on performance weekly, monthly, and quarterly
• Assisting brands recruit and onboard specific creators to the platform, keeping the brand’s CSM up to date 

Does this sound like you? 

• Understanding of influencer space and creators across verticals and platforms
• Self-motivated and eager to make an impact
• Acute attention to detail and organization skills
• Strong communication and time management
• 3+ years of experience in the influencer industry - marketing, recruiting, management 
• Excellent organizational skills and proficiency in Google Sheets & Excel
• Email adeptness - answer first solution with quick + thoughtful responses
• Level headedness and people-skills needed to maintain personal, professional relationships with influencers and talent managers
• Bonus skills:
  
  • You’re a creator yourself 
  • In the know of up and coming creators/creator-events
  • Personal relationships with creators or talent agencies 
  • Taken the Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.

Salary range: $67,500-$72,000 per year, plus eligible to receive Restricted Stock Unit (RSU) grant and additional variable annual bonus contingent on Company performance.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• In-Office catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and our obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Why this role is exciting!

We are growing our sales organization to accommodate the increasing demand for our solution. We are looking for an experienced and dynamic sales person to own one of our top territories in North America. You will have the opportunity to grow rapidly and gain exposure to new marketing technologies as we progress! 

As a Customer Sales Executive, you will be responsible for driving the sales process with existing customers. Strong consultative and analytical skills are important for successful navigation from solution demo, the definition of the scope and final contract. Be the face and name of Impact to some of the most well-known brands worldwide.

What you will be doing: 

• Generate new business and foster relationships with current clients.
• Develop and execute a strategic plan for the territory that expands and grows into new customer advertising budgets and business units
• Build deep relationships and manage the commercial relationship with high-level (often VP/ C-Suite) customer executives
• Ensure sales metrics are exceeded and well documented.
• Collaborate with team members and leaders to improve the customer experience.
• Master the product portfolio in order to articulate value via presentations and proposals, ensuring that solutions and services are aligned to client needs.
• Communicate and negotiate internally and externally using appropriate methods to facilitate the development of profitable business and sustainable relationships to effectively close business.
• Run effective discovery with customers to understand their needs and introduce solutions to help scale and grow their business
• Maintain accurate and up-to-date forecasts; provide sales management with reports on sales activities and projects as requested and transparency on pipeline
• Effectively communicate our value proposition to customers by pursuing an increased knowledge of key competitors
• Manage and maintain accurate leads, opportunities, and account information within Salesforce.com
• Proactively solve problems within and outside of your area and contribute to additional initiatives and responsibilities as they emerge

Does this sound like you?  

• Thrive in a super fast-paced working environment, can pivot and work autonomously and are excited about working in a learning and growth culture
• Previous experience within influencer marketing or partnership marketing 
• A Bachelor’s degree and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience
• Experience with SalesForce and the ability to build advanced reports
• Are passionate about creating a great customer experience
• Solve problems with curiosity and creativity
• Seek to understand multiple perspectives in a situation
• Great communicator internally and externally 
• Highly organized and up-to-date on tasks
• Embody the characteristics of Humble, Hungry and Smart
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA (nice to have)

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

Salary range: $65,000- $80,000 per year + additional variable incentive variable contingent on quota/performance (Additional potential incentive variable  $43,300-$53,300 based on quota) 

Plus eligible to receive a Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Our Company:

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, impact.com has grown to over 1000 employees and global offices across the United States, Canada, Europe, Africa, and Asia.

Why this role is exciting:

As a Customer Success Director (CSD), you will be responsible for the management of client relationships to promote retention and growth. The CSD develops strategic, goal-driven account plans and processes to ensure productive relationships with clients. This involves utilizing our software suite to build stronger & more successful marketing campaigns. Portraying good business sense, a solid understanding of the digital ecosystem and being a critical thinker will have you shining and growing every day at Impact.

Does this sound like you?

• 5-7+ years Account Management or Customer Success experience, preferably B2B
• Bachelor's Degree (Business, Marketing or related field a plus)
• Consistent track record of providing stellar support to customers.
• Strong understanding of the digital marketing ecosystem
• Healthy dose of initiative and the ability to remain flexible
• Detail-oriented and able to efficiently prioritize tasks
• Be a critical thinker and an inventive problem-solver
• Proven track record of quality verbal and written communication skills. 
• Customer Focused, Commercially minded, Service-oriented
• Enthusiastic teammate
• Great conflict resolution skills
• Excellent time management skills

Responsibilities:

• Delivering world-class support to our top clients.
• Maintain a balanced proactive/reactive relationship with your assigned accounts.
• Expand Impact’s presence in the client organizations by developing relationships and facilitating strategic review sessions with senior level people that have decision making authority.
• Partner with our Sales organization to uncover and capitalize on upsell and expansion opportunities. 
• Dedicated duties include account monitoring, regular check-ins and relationship building.
• Reactive duties include training, product support, and appropriate delegation when technical issues and feature requests arise.
   
• Salary Range: $105,000 - $115,000 per year, plus Variable Commission Plan ($26,250-$28,750) and stock (RSU) award.
  *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits/Perks:

• Medical, Dental and Vision insurance
• Unlimited PTO
• Flexible work hours
• Weekly catered lunches, a healthy snack bar, and phenomenal coffee to keep you fueled
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans our happy hours, parties and other events to celebrate our many successes.
• An established company with a cool, high velocity work ethos, where each person can make a difference!

_________

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

• Passionate about its people
• Focused on delivering the very best tech to our customers
• Offering the flexibility to work how and where you are most successful
• Obsessed with our customer’s success
• The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
• Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
• Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

The Customer Success Manager (CSM) is responsible for the management of client relationships to promote retention and growth. The CSM develops strategic, goal-driven account plans and processes to ensure productive relationships with clients. This position works closely with cross functional teams as the client advocate, to help develop solutions to meet client goals. This position works closely with partnering teams as the client advocate to help develop solutions to meet client goals

A CSM is also a product expert on Impact tools and can assist with training or product support as needed.

It is also the CSM’s responsibility to identify upsell opportunities and churn risk early on and manage the situation to find the best outcome possible. It is also the CSMs responsibility to Identify opportunities for up-sells and churn risk early on and manage the situation to find the best outcome possible.

This role reports to a Director of Customer Success.

What You'll Do:

Platform Knowledge

• Has a generalized understanding of our solution’s overview. Understands our core functionality and how partnership marketing fundamentals tie into our solutions and product
• Runs platform training and can consult on contracts, finance, ad tracking, and
• Relies on others for more detailed conversations around our tracking technology, 3rd party integrations, and actionable
• Coordinates strategic platform adoption with oversight from management, product, and or tech team

Account Management

• Develop the account engagement plan for each customer, define the business outcomes the customer is wanting, the tools used to get there, outline touch points, level of executive engagement at the customer, outreach frequency, etc. resulting in an engagement score for the account and a map for how success will be measures against Customer KPIs and goals that were identified through
• Engage and measure executive outreach at the customer, demonstrating the value of the platform and presenting thought leadership in the space.
• Build and develop a partnership growth plan focusing on increasing the types of partnerships in place at the customer as well as increasing the number of productive partnerships for each type; possibly including the customer’s Executive
• Leverage the standardized business review process to reinforce the platform value proposition, ensure the customer’s desired business outcomes are on pace to be achieved, and demonstrate the platform value proposition as well as potential growth opportunities; possibly including the customer’s Executive Sponsor
• Coordinates strategic initiatives with direction from manager or executive
• Drives partnership collaboration, promotes initiatives, increases platform adoption, and communicates value under the guidance of their manager and or executive sponsor(s).
• Collaborates across partnering teams on expansion
• Build and work against a customer account engagement plan that incorporates Account Management activities and other communications activities that drive value in each interaction.

Escalation Management

• Follow and leverage a standardized process to track open issues with the customer and within Impact, with the goal of providing transparency to open items and a basis for escalation for those efforts that require multiple internal teams to participate.

Project / Task Management

• Produce and execute against technical account configuration efforts, coordinating with the Solutions Design and Delivery team as appropriate, to ensure the customer’s technical configuration of the platform enables account management
• Coordinate efforts with the Solutions Design and Delivery team to ensure new technical integrations or highly technical updates are completed in a timely fashion

Commercial Efforts

• Validate and review PPV (Positive Predictive Value) pacing reports to ensure the customer's desired outcomes are on track, and to identify opportunities to upgrade the customer’s contracts in a timely fashion.
• Validate and review customer account funding status to ensure the customer can meet their partner
• Perform periodic churn risk analysis for the customer to identify opportunities to further engage with the customer and demonstrate the value proposition of the
• Perform a financial analysis to better predict the revenue for the account for the current fiscal quarter, half, year, and next
• Help to facilitate all renewal and expansion
• Analyse program performance to identify renewal expansion
• Under the oversight of their manager, creates pricing proposals and works with internal teams and clients to incorporate performance goals into annual contract
• Help to manage all renewal admin in SFDC including creating quotes and updating
• Relies on managers and executive sponsors for negotiations and executive outreach as it relates to renewal
• Escalates to managers, executive sponsors, and Sales team for expansion opportunities

What You Have:

• Ideally 1+ years of experience in Technical services, Customer Success, Account Management, Business Development, or another client-facing role where you managed a book of clients, Experience working at a SAAS company is ideal
• BA/BS
• Excellent oral and written communication skills
• Flexibility when it comes to a fast-moving environment
• Ability to work as part of a team and collaborate with partnering teams
• Customer/client orientation
• Excellent oral and written communication skills

Benefits/Perks:

• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Private Health Insurance
• Internet Allowance
• Flexible work hours
• Casual work environment

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-RL1

Our Company:

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world...then this is the place for you.

impact.com is the global leader in Partnership Automation. We work with enterprise and innovative brands like Zalora, Ticketmaster, Levi’s, Microsoft, Charles & Keith, Airbnb, Sephora and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, impact.com has grown to over 1000 employees and ten offices across the United States, Europe, Africa, and Asia.

Why this role is exciting!

We are offering a unique opportunity to get an incredible amount of experience with an award-winning  high growth company. You will be the first line of contact at impact.com responsible for generating new business through inbound opportunities by helping potential customers understand the value of affiliate and influencer partnerships and why impact.com is the platform of choice for many leading brands across the world.

This role is based in Kuala Lumpur and reports to the Marketing Manager for Southeast Asia but will work to serve the wider APAC region (Australia, Japan, Southeast Asia)

What you will be doing: 

• Outreach to inbound enquiries (contact forms, emails, phone calls, web chats, content downloads) and marketing qualified leads to assess whether they would be a good fit for impact.com 
• Educate and qualify prospects about our transformative technology and the solution impact.com provides for their marketing challenges
• Work closely with Account Executives to build pipeline for impact.com’s products
• Collaborate with the APAC marketing team on targeted account-based marketing initiatives to help drive new opportunities for the sales team
• Track and manage prospects through Salesforce.com
• Schedule high-impact appointments with those who are of good business potential with Account Executives
• Provide valuable market insights, competitive intelligence and product feedback to continue to drive impact.com’s business development strategy

Does this sound like you?

• Experience in any customer-facing service industry (retail, telesales, real-estate etc.)
• Excited by the prospect of getting an incredible amount of experience with all critical business functions - Sales, Business Development, Marketing, Client Services, Product, Technology and Finance
• Confident and courteous verbal and written communication skills
• Above all else - hungry, humble and smart. Self-motivated and passionate about marketing & technology
• Fluent in English as well as another Southeast Asian language  
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.

Benefits/Perks:

• Unlimited PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development - learning the advanced partnership automation products
• Flexible work hours
• Private Health Insurance
• Internet Allowance
• Employee Assistance Programme
• Casual work environment

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

• Passionate about its people
• Focused on delivering the very best tech to our customers
• Offering the flexibility to work how and where you are most successful
• Obsessed with our customer’s success
• The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
• Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
• Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

As Marketing Development Representative, you will be the first line of contact at Impact responsible for generating new business through inbound opportunities by helping prospects understand the value of Impact. Using a multitude of sales methods and tools, you will discover, plan and prospect new accounts that will drive long-term success for our customers and our business.

What You'll Do:

• Outreach to inbound contact forms/inquires, web chats, emails to assess qualification of prospects
• Focus is to understand product, industry and prospecting basics - including how to blueprint, cold call, social sell etc.
• Master company procedures and internal workflows - including how to use sales automation tools
• Shadows senior BDR to understand: how tos with messaging, strategy and AE/BDR relationship
• Educate and qualify prospects about our transformative technology and the solution Impact provides for their marketing challenges
• Provide valuable market and product feedback to continue to drive Impact’s business development strategy
• Work closely with Account Executives to build a pipeline for Impact’s products
• Track and manage prospects through com
• Healthy sales pipeline is maintained
• Consistently meet response time SLAs to inbound inquiries
• Hitting daily activity expectations
• Embodying Impact’s sales values
• Solid understanding of our product, industry, and the basics of prospecting
• Completion of intro level coursework as outlined in Skilljar

What You Have:

• Bachelor degree
• 2+ years direct B2B SaaS sales experience, strong preference towards marketing technology (tracking, measurement, etc)
• In-depth understanding of the affiliate/partnership ecosystem
• Project management experience, especially managing RFP/RFI responses
• Solid understanding of the SaaS business model and the unique elements of an enterprise SaaS sales process
• Knowledge of Salesforce or similar sales CRM tool for analysis
• Curious to learn more about Impact’s Partnership Cloud solution
• Proven track record of building territories and addressing client needs
• Strong communication, effective problem-solving, networking and presentation skills
• New business hunter!

Benefits/Perks:

• Unlimited PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development - learning the advanced partnership automation products
• Flexible work hours
• Private Health Insurance
• Internet Allowance
• Casual work environment

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-RL1

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organization that is:

• Passionate about its people
• Focused on delivering the very best tech to our customers
• Offering the flexibility to work how and where you are most successful
• Obsessed with our customer’s success
• The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
• Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
• Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 900 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Why this role is exciting:

The Revenue Operations Manager position is an exciting opportunity to work with a global team in a fast-growing GTM organization.

In this role, you will be responsible for supporting scalable GTM growth by improving the efficiency of the sales organization. You will do this through work that includes the design, implementation, and optimization of efficient sales processes and sales tools on a global level, and accurate reporting and analysis of revenue-generating activities for selected divisions.

This role reports to the Director of Revenue Operations, and will have at least 1 direct report.

What You'll Do:

• Design, implement and enforce standardized, consistent sales processes for scalability. Reduce errors, increase sales efficiency, and improve data hygiene (including maintaining proper documentation on workflows, procedures, policies)
• Working in close collaboration with cross-functional experts, be the RevOps lead for the planning, project management, and delivery of results for operational initiatives (e.g. new process design and implementation; new tool implementation and rollout; change management for processes and tools)
• Administer select sales automation tools in our GTM tech stack
• Generate regular reporting and analysis on areas including sales performance, quota attainment, sales pipeline and forecasts, sales funnel metrics, and sales productivity. Generate clear insights as a driver for recommendations for improvement
• Build and maintain high quality reporting and dashboards on KPIs and key sales initiatives
• Report and present key analytics and insights to company leadership
• Work on territory planning and quota setting for relevant sales teams and entry of new markets
• Work with incentive compensation team to assist with sales compensation design and administration
• Assist with addressable market planning, with guidance from sales/executive leadership

What You Have:

• 4+ years of relevant experience in revenue operations/sales operations in SaaS or related field
• 1+ years of experience managing and coaching at least 1 direct report
• Experience in planning, managing and delivering on operational initiatives spanning  multiple cross-functional stakeholders
• Have a strong grasp of sales operational processes and tooling. Able to diagnose process gaps and update/automate these to improve efficiency and reduce errors
• Proficient with required tools and systems: Salesforce, sales automation tools, and Excel/Google Sheets for analysis. Experience with data visualization tools, Confluence/JIRA a plus
• Have an analytical mindset, critical thinking skills, and comfort with manipulating large data sets in quantitative analysis
• Have strong oral and written communication skills: Able to tell a concise story with data in a jargon-free way to both non-subject matter experts and executives
• Is detail-oriented and organized: Able to structure, monitor, and validate data to ensure data integrity
• A self-starter who has a strong sense of accountability and can proactively manage their own workstream
• A team player who is collaborative, adaptable, solutions-oriented, and persistent in following through

Benefits (Perks):

• Responsible PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Flexible remote working policy
• Pension scheme, health and dental insurance among other regular health and wellness (physical, mental, and financial) initiatives
• 6 months paid parental leave
• Regular community involvement opportunities - we believe that we can always find new ways to #createimpact around us - check out some of our recent activities that have won us recognition in the industry

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

• Passionate about its people
• Focused on delivering the very best tech to our customers
• Offering the flexibility to work how and where you are most successful
• Obsessed with our customer’s success
• The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
• Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
• Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

Effectively administer (build and maintain) the operational processes meant to improve the efficiency of the sales organisation, including the implementation, reporting and analysis of all revenue generating activities across global teams.

What You'll Do:

• Develops and maintains sales support systems and processes (including workflow and documentation)
• Administers sales automation
• Creates and updates records of leads, accounts, or related
• Maintains a repository of master sales documents, including standard contracts or current price
• Generate reports detailing pipelines, forecasts, territory assignments, tracking productivity and quota
• Assist with the opportunity to order
• Provide direct business partnering support to sales and finance organisation for sales reporting and processes
• Provide regular support for other teams, including executives, for relevant training, planning preparation, workflow designs
• With guidance from Sales and Executive leadership direct Total Addressable Market planning
• Build and maintain high quality reporting on KPIs and critical dashboards
• Perform analysis of sales performance as directed by senior management

Benefits/Perks:

• Unlimited PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development - learning the advanced partnership automation products
• Flexible work hours
• Private Health Insurance
• Internet Allowance
• Casual work environment

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-RL1

Our Company:

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you.

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and ten offices across the United States, Europe, Africa, and Asia.

Why this role is exciting:

Technical Solutions Specialist helps formulate ideal technical solutions for potential clients. Working alongside the Sales and CSMs, this employee will support our sales team at prospect meetings, design implementation, and solution paths, also serve to escalate development work. This role should be professional on technical side, be responsible for complicated client integrations, as well as trouble shootings.

Responsibilities:

• Professional about company's products and solutions
• Manage technical integrations for clients' platforms
• Work with Sales/Pre-sales team ensuring solution feasibility
• Communicate with clients' tech teams, guiding them about implementation
• Manage trouble shootings for clients during integration
• Cooperate with CSM on technical integration key points and project delivery timeline, ensuring clients onboarded smoothly

Does this sound like you?

• 1-3 years experience supporting cloud based SaaS products
• Bachelor degree or above in computer science or information systems, familiar with JS and API development will be preferred
• Previous experience of technical supports. Previous experience onboarding Standard and Professional level accounts is preferred
• Fast learner
• Excellent communication / interpersonal skills
• Chinese (Mandarin) and English communication

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited PTO
• Flexible work hours
• An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
• An established company with a cool, high velocity work ethos, where each person can make a difference!
• Stock Options
• 3-year vesting schedule pending Board approval

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-RL1

The Company: 

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you. 

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 1000 employees and eleven offices across the United States, Europe, Africa, and Asia. 

Why is this role Exciting? 

As a Solutions Architect, you will play a key role in the expansion of impact.com on the Italian market, by working as a subject matter expert from the pitch phase to implementation. You will be instrumental in driving new customer acquisition in close collaboration with our Enterprise Sales team by running product demonstrations, designing solutions and ultimately rolling out successful implementations for our new clients using our innovative web and mobile tracking technology, via varied integration methods such as  javascript, API, FTP and through 3rd party technology integrations. 

Your knowledge of technology and of the digital tech industry coupled with a creative mindset and interpersonal skills will allow you to thrive in this strategic team with a customer centric approach, navigate both sales and technical conversations at ease, influence our go to market approach and inform product innovation.

What you will be doing: 

• Gather client requirements throughout the sales process
• Develop solutions design & craft solutions to drive new customer acquisition
• Deliver in depth product demonstrations to enterprise clients
• Support sales teams as product specialist and primary technical resource
• Draft technical RFP responses
• Project manage technical & security questionnaire responses
• Lead product training sessions for ongoing sales enablement 
• Work with product teams to deliver client requests and communicate product vision to prospective clients
• Drive technical implementation of new clients on Impact’s Partnership Cloud
• Troubleshoot client issues
• Lead technical conversations and suggest best workable solutions for complex deals
• Work hand in hand with our onboarding teams to provide the best customers’ experience for new clients and help streamline onboarding
• Support sales and presales teams as product specialist and technical resource for complex deals and general knowledge sharing

What You Have:

• Bachelor or Master's degree
• 5+ years working in a tech-focused role at a digital marketing or technology company. Familiarity of affiliate and/or digital marketing industry preferred.
• General top level understanding of html, javascript, SQL, API and File transfer protocol.
• Ideally proven performance in a pre-sales support role selling a SaaS solution through demonstrations, drafting RFP responses, and onboarding sales executives
• Proven performance in implementing tracking in a previous role is a plus
• 30% travel within region
• In-depth understanding of SaaS platforms and digital marketing solutions
• Self-starter & voracious learner willing to be out of their comfort zone
• Natural curiosity leading to a deep understanding of the client’s challenges
• Phenomenal problem-solving skills
• Ability to communicate complex technical information to any audience.
• Excellent verbal & written communication in English and Italian
• Nice to Have: Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.

Benefits (Perks): 

• Responsible PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Flexible remote working policy
• 6 months paid parental leave
• Regular community involvement opportunities - we believe that we can always find new ways to #createimpact around us - check out some of our recent activities that have won us recognition in the industry

• Regular Cross Departmental Social Events - Create meaningful relationships with your co-workers and build relationships with teams you don’t normally interact with

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L'Oréal, Fanatics and Levi’s, visit www.impact.com.

Why this role is exciting:

An opportunity to join a Global company delivering Global Support. The broader Global team consists of around 20x people,  spanning across Cape Town, New York, Santa Barbara and Sydney. The collective teams support our various regions - US, EMEA and APAC. It’s a really exciting time to join the business as we are scaling globally fast, with a massive focus on the Support function.

Does this sound like you?

• Experience (6+ years) in all of these areas is preferable:
• Customer Technical Support
• Global Support
• Working in a SaaS Product based business
• Marketing exposure or experience
• Technical or Analytical Campaign Manager
• Affiliate/Partnership Marketing experience
• Front-end development
• Familiarity with concepts like APIs, FTPs
• Professional interpersonal skills, excellent written and verbal communication.
• Ability to handle conflicting priorities and triage accordingly.
• Strong ability to troubleshoot and debug customer support issues.
• Detail-oriented, able to effectively prioritize tasks and solid time management.
• A healthy dose of initiative and the ability to remain flexible.
• Hungry to learn and continuously grow your knowledge as the Product/Business evolves. 
• Enthusiastic team player.
• Provide on-call support on an as needed basis.
• The ability to own and drive cross departmental projects.

What you will be doing:

• Provide enterprise-level Product Support to our customers and Partners, covering chat and ticketing. 
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow ups are done in a timely manner.
• Contribute to internal and external knowledge Base Support documentation.  arching, diagnosing, troubleshooting, identifying solutions to resolve customer and system issues.
• Following standard procedures for proper escalation of unresolved issues to collaborate with the appropriate internal teams like Product, Engineering, Success to ensure we resolve client issues promptly and efficiently.
• Working with the Snr team to drive operational efficiencies, change and alignment with internal teams. 
• Partner with project stakeholders to ensure that they are adequately informed on the project’s progress.
• Mentoring the broader team.
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA

Salary Range: $56,000 - $70,000 per year, plus eligible to receive Restricted Stock Unit (RSU) grant and additional variable annual bonus contingent on Company performance.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled.
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

_________

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-Remote

Role Title: Director, Customer Solutions

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Why this role is exciting! 

The Director of Customer Solutions at impact.com will lead our US Customer Solutions team and be integral to innovating how we engage with customers in a more delightful, next-gen way.

Reporting directly to the Vice President of Engineering in R&D, other key stakeholders include cross functional and regional leaders across the company. The role will drive transformation across multiple teams in a fast-paced and changing environment. This demands flexibility, participative leadership, and passion for delivering great customer experience. 

Salary Range: $160,000 - $200,000 per year, plus eligible to receive Restricted Stock Unit (RSU) grant and additional variable annual bonus contingent on Company performance up to 5%.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

What you will be doing:

• Partner with cross functional leaders and regional leaders in the organization to identify the best ways to organize customer-facing and adjacent functions for efficiency and improved customer experience 
• Plan and execute departmental OKRs
• Own monthly reporting of KPIs to the leadership team and Customer Solutions teams. Rally Customer Solutions and adjacent teams to improve these KPIs.
• Lead projects to analyze top customer pain points and formulate product solutions to address them.
• Prioritize and escalate issues / product enhancements to Product and Technical teams to achieve results.
• Mentor the team to ensure growth and continue evolving training plans for upskilling, and be a point of escalation as needed. 
• Assist in forecasting resources for the global team and manage hiring plans to bring top talent into the team and deliver delightful customer experiences at scale.
• Create, maintain, improve infrastructures to allow for lean, scalable processes that deliver quality experiences and 24*7 support.
• Continually improve upon existing processes to ensure scaling and success of the global teams.

Does this sound like you? 

• You have a participative and / or transformational leadership style and a self-driven work ethic. You are a self-starter who loves taking initiative and seeing things through to completion.
• You are passionate about delivering great customer experience and have the ability to focus on transparency in tools, processes & infrastructure to make it happen.
• You have curiosity, the desire to learn, and the ability to grasp the product and technical nuances of Impact’s offering.  Our business is changing and growing fast, who knows what the skills of tomorrow will be? Flexibility is key.
• You have strong communication skills, and are able to maintain frequent and clear written communication to connect a distributed team.
• You have superb troubleshooting skills that help you take big problems and break them down into manageable pieces with elegant solutions.
• You have excellent time management skills.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited PTO
• Flexible work hours
• Parental Leave
• Weekly catered lunch, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L'Oréal, Fanatics and Levi’s, visit www.impact.com.

Why this role is exciting: 

As an Implementation Engineer, you will play a key role in designing and leading successful implementations for our new clients using our innovative web and mobile tracking technology, via varied integration methods such as JavaScript, API, FTP and through 3rd party technology integrations.

Your knowledge of technology and all things tracking coupled with a creative mindset and interpersonal skills will allow you to thrive in this strategic team with a tech first approach, leading client conversations to suggest solutions, rolling out technical integrations to onboard our customers, providing feedback and suggesting innovation to our tech teams.

Responsibilities: 

• Keep up-to-date with Impact’s technology and industry updates
• Design solutions & drive technical implementation of new and existing Impact clients on Impact’s Partnership Cloud
• Lead technical conversations to scope and propose best solution for clients’ business needs
• Produce technical integration documentation and assist client in implementing and troubleshooting issues that may arise
• Work hand-in-hand with our Onboarding team to provide best customer experience for clients and help streamline onboarding
• Support Sales and Pre-sales teams as a product specialist and technical resource for complex deals and general knowledge sharing

Does this sound like you?

• Bachelor’s degree in Computer Science, Engineering, Science, Math or related Science or Commerce discipline
• 2+ years working in a tech-focused role at a digital marketing or technology company. Familiarity of affiliate and/or digital marketing industry preferred.
• General top level understanding of HTML, JavaScript, SQL, API and File transfer protocol
• Self-starter with a focus on creating and/or refining processes
• Voracious learner willing to be out of their comfort zone
• Natural curiosity leading to a deep understanding of the client’s challenges
• Phenomenal problem-solving & troubleshooting skills
• Ability to communicate complex technical information to a non-technical audience
• Excellent verbal & written communication in English
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA

Salary Range: $80,000 - $90,000 per year, plus eligible to receive Restricted Stock Unit (RSU) grant and additional variable annual bonus contingent on Company performance.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled.
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

_________

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-Onsite

The Company: 

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you. 

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 1000 employees and eleven offices across the United States, Europe, Africa, and Asia. 

Why this role is exciting: 

As a Publisher Development Manager, you will be responsible for managing day-to-day interactions with a portfolio of ANZ’s largest publishers at impact.com. You will be the trusted adviser and driven by delivering a world class experience to partners day in day out. You will have a customer centric mentality, keeping your partners success at the heart of everything you do. You will be solutions focussed, able to identify gaps in the process and build for a better operating model. Your role is pivotal to ensure publishers feel supported and empowered to grow their partnerships with our advertisers at Impact.

What will you be doing:

• Ongoing management of tier 1 marketplace publishers, with the goal of increasing earnings for publishers in the ANZ market
• Developing individual growth plans that yield mutually beneficial outcomes for both publishers and impact.com advertisers
• Run gap analysis and matchmaking efforts to ensure optimal exposure across impact.com advertiser portfolio
• Regular checkins with partners and business reviews to establish long term growth goals and objectives
• Run training sessions and product enablement sessions to ensure partners make optimal use of the impact.com suite of products
• Identify opportunities for cross-selling impact.com supply-side suite of technologies to key publishers in ANZ
• Identify key operational improvements across the publisher development team, develop processes and document
• Analyze publisher data regularly to ensure publishers are engaged and growing
• Build strong relationships with internal teams, locally, regionally and globally

Does this sound like you?

• 2-3 years experience within affiliate marketing / digital agency / publisher / online retailer / publisher network
• Natural relationship builder: Ablity to craft long term, interpersonal relationships
• Strong communicator: communicate effectively with publishers, advertisers and internal team members
• Data-driven: accurately measure the effectiveness of programs and efforts, use findings to improve processes
• Prioritization: prioritize effectively based on activities that will receive higher return for all audiences 
• Agile: be able to adapt quickly to changes and adopt new strategies
• Self-Motivated, Attention to Detail, Passion for Learning, Team player
• Nice to Have: Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.

Benefits (Perks): 

• Responsible PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Flexible remote working policy
• Top tier health insurance among other regular health and wellness (physical, mental, and financial) initiatives
• 6 months paid parental leave
• Regular community involvement opportunities - we believe that we can always find new ways to #createimpact around us - check out some of our recent activities that have won us recognition in the industry

• Regular Cross Departmental Social Events - Create meaningful relationships with your co-workers and build relationships with teams you don’t normally interact with

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Role Title: Senior Publisher Acquisition BD - NAM

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Why is this role exciting! 

You get to be one of the first hires on the team to roll out this blue ocean new service with plenty of upside and room for growth.

What you will be doing: 

The Senior Publisher Acquisition BD for North America is responsible for engaging, sourcing, and creating new business partnerships from a targeted list of highly valuable publisher accounts. They are responsible for meeting and exceeding their annual targets and goals, collaborating and project managing alongside cross functional departments to ensure a frictionless and professional commercial experience for our prospective clients. They are accountable for being well-versed in the value drivers of the marketplace and how to drive productive partnerships for partners and brands.

• Responsible for building and growing your own book of business, selling to our top accounts
• Achieving or exceeding individual SaaS revenue quota and marketplace GTV quota
• Prior experience driving sales and business development activities with publishers or media houses
• Manage complete and complex sales-cycles presenting to C-level executives the value of our product
• Define, execute, and own an engagement plan for key prospects
• Vertical identification and research, to formalize a go to market strategy and create qualified target accounts
• Prepare & deliver world-class demos and value-based
• Answer prospects’ questions about product value, uses, integrations, and
• Proactively drive the process with a prospective client from initial prospecting to a signed contract and internal

Does this sound like you? 

• Enthusiastic
• Self-Driven
• An Evangelist and not a Salesperson
• Expert Communicator
• People-Person
• Goal-Oriented
• Industry Expert
• Bonus: Salesforce Familiarity
• Nice to have taken free Affiliate & Partnerships Industry Fundamentals Certification by PXA.

Salary range: $120,000-$150,000 per year, plus eligible to receive Restricted Stock Unit (RSU) grant and additional commission variable bonus paid quarterly contingent on performance.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-Hybrid 

Our Company:

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you. 

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 1000 employees and eleven offices across the United States, Canada, Europe, Africa, and Asia.

Why this role is exciting: 

As a Senior Publisher Development Manager, you will be responsible for managing day-to-day interactions with a portfolio of publisher customer accounts at Impact. You will use strong problem solving and solution driven thinking. You will drive a world-class partner experience that builds trust, retention and loyalty. Your role is pivotal to ensure publishers feel supported and empowered to grow their partnerships with our advertisers at Impact.  

**This is a remote position, but must be located in NY metro area.

What you will be doing:

• Responsible for meeting publisher account growth targets to increase publisher revenue (payout).
• Create development plans for the assigned book of business that builds trust, retention, and loyalty with publisher partners.
• Identify, propose and support new matchmaking efforts for publishers with Impact advertiser partners.
• Capable of Identifying and escalating publisher challenges early, succinctly and with a potential resolution.
• Analyze publisher data quarterly to ensure publishers are engaged and growing.
• Build strong relationships with internal teams at Impact including but not limited to: Customer Growth, Support/Customer Solutions, Onboarding, Technical Services and the  Business Development team.

Does this sound like you?

• 5+ years Account Management or Customer Success experience, preferably B2B
• Bachelor's Degree (Business, Marketing or related field a plus), MBA preferred
• Strong understanding of the digital marketing ecosystem with in-depth knowledge of affiliate marketing.
• Passionate about the partnership economy and understand the value of different types of performance partnerships.
• Strong communicator: communicate effectively with publishers, advertisers and internal team members
• Influential: be persuasive and command respect, by being a leader and expert in your knowledge of our company and products
• Data-driven: accurately measure the effectiveness of programs and efforts, use findings to improve processes
• Prioritization: prioritize effectively based on activities that will receive higher return for all audiences 
• Visionary: be able to diagnose potential issues before they arise
• Agile: be able to adapt quickly to changes and adopt new strategies
• Self-Motivated, Attention to Detail, Passion for Learning, Team player

• Salary Range: $100,000 - $140,000 per year, plus Variable Commission Plan with potential to earn additional $25,000-$35,000 and stock (RSU) award.
  *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits/Perks:

• Medical Aid and Provident Fund 
• Unlimited leave
• Flexi-time
• Casual work environment
• Development & training

________________________________________________________________

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

• Passionate about its people
• Focused on delivering the very best tech to our customers
• Offering the flexibility to work how and where you are most successful
• Obsessed with our customer’s success
• The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
• Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
• Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

As a BI Engineer I, your focus will be on delivering stories for the squad, monitoring production environments and managing deployments to production.

This role assumes that you are able to utilize the latest features of a language and can effectively select and implement the right design pattern to solve problems independently. You will have experience implementing integration tests, be comfortable working with CI and confidently reuse existing frameworks.

At this level you are expected to have an understanding of the business requirements of all stories in the sprint, implement stories on existing cloud infrastructure and services and independently implement agreed design to spec. You should feel comfortable escalating appropriately. You are also expected to help team members with implementation

What You'll Do:

• Develop, test and maintain SQL-Based Reporting Features for the
• Create Test Plan for new features, including identifying relevant data to cover all testing cases
• Collaborate with a distributed team to fulfill the department's quarterly objectives
• Develop code both independently and while pair programming
• Write and maintain design, user and test documentation
• Effective knowledge of Impact Reporting Tools
• Effective knowledge of Impact Databases (which data is where, and how to find out how)
• Effective Knowledge of best practices for creating well-performing SQL within the Impact data platform
• Perform triage activities through verification and fixing of bugs
• Build Customer Facing code independently
• Support software testing and quality assurance processes to ensure high-quality deliverables
• Able to complete bug, and minor enhancement tickets with little oversight
• Contribute to design discussions
• Able to complete typical Reporting tasks independently with confidence
• Analyzing reporting requirements
• Monitor report usage and performance to ensure optimal runtime performance
• Developing skillset for diagnosing performance issues within Interpreting Explain Plans, Data Structures, Database Stats, etc.
• Perform code reviews

What You Have:

• 3+ Years experience with SQL and data modelling
• Must have strong analytical and problem solving skills
• BS in Computer Science or related field or equivalent professional experience
• Initiative
• Must be a fast learner and have a positive can do attitude
• Desire to work with Cloud, Big Data and surrounding Technologies
• Knowledge of Relational Databases, Table design
• Agile / Iterative processes. Kanban / Scrum
• Experience with BigQuery is valuable
• Experience working in a startup is valuable

Nice to have:

•  Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks:

• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Stock Options
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Flexible work hours
• Casual work environment

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

This position will be based in Cape Town post Covid-19 and welcomes anyone who is interested in relocating.

#LI-RL1

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

• Passionate about its people
• Focused on delivering the very best tech to our customers
• Offering the flexibility to work how and where you are most successful
• Obsessed with our customer’s success
• The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
• Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
• Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

Infrastructure-as-code - As a Cloud Engineer, you'll be responsible for working hands-on to create and develop automated, containerized cloud application platforms, and design and implement DevOps processes that use those platforms. To act as a subject matter expert for troubleshooting and resolving complex, multi-tier architecture problems that span a number of different platforms

This role reports to the Director of DevOps.

What You'll Do:

• Become familiar with technologies used on the squad
• Perform triage functionality through verification and fixing of bugs
• Collaborate with a distributed team to fulfill the department's quarterly objectives
• Automate recurring manual tasks & optimize repetitive processes
• Develop code both independently and while pair programming
• Perform code reviews
• Research and prototype new technologies
• Write and maintain design, user and test documentation
• Support software testing and quality assurance processes to ensure high-quality deliverables
• Develop, test and maintain software for the Platform
• Build meaningful unit, functional and integration level tests for the software built
• Respond to alerts, review error messages, and fix bugs in a timely manner
• Ability to assess, debug and resolve technical issues
• Approve pull requests
• Maintain build- and stage stability
• Review business needs, requirements, technical specifications

What You Have:

• Previous experience supporting cloud based products (2 years)
• Object oriented programming (2 years)
• Build tools development (2 years)
• Enterprise CI & VCS administration (2 years)
• DevOps tools awareness
• Scripting/programming

Nice to have:

•  Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks:

• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Stock Options
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Flexible work hours
• Casual work environment

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-RL1

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

• Passionate about its people
• Focused on delivering the very best tech to our customers
• Offering the flexibility to work how and where you are most successful
• Obsessed with our customer’s success
• The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
• Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
• Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your role at Impact:

As a Junior Java Developer, you will join our Acceleration Program where you have an opportunity to fast track your software development skills. You will become proficient in the latest in Java, Unit Testing, TDD, Spring, master our platform and code base.

What You Have:

• Bachelor’s degree in Computer Science or Information Technology (preferred).
• 0-2 years' Java programming experience.
• Are you passionate about working in Java?
• Solving problems excites you.
• You are able to work in a fast-paced environment.
• You take initiative.
• Work in an atmosphere that promoted a high-level of growth
• Work in modern agile methodology (advantageous).
• Command line and IDE developer tools such as Eclipse, IntelliJ (advantageous).
• Disciplined work ethic to execute and support documented processes.
• Excellent ability to synthesize and prioritize information, and make recommendations.
• Teamwork, reliability and ‘can-do’ attitude is Currency at Impact Radius.
• You have a continuous improvement mindset.
• You have excellent communication and collaboration skills.
• You have the ability to multi-task in a dynamic environment.

What You'll Do:

• Develop, test and maintain software for the Platform
• Build meaningful unit, functional and integration level tests for the software built
• Collaborate with a distributed team to fulfill the department's quarterly objectives
• Develop code both independently and while pair programming
• Keeps technically abreast of trends and advancements within area of specialization, incorporating these improvements where applicable
• Review business needs, requirements, technical specifications
• Write and maintain design, user and test documentation
• Become familiar with the technologies used on the squad
• Respond to alerts, review error messages, and fix bugs  in a timely manner

Benefits/Perks:

• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Impact Global Company Holidays
• Training & Development
• Learning the advanced partnership automation products
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Stock Options
• 4-year vesting schedule pending Board approval
• Internet Allowance
• Flexible work hours
• Casual work environment

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-CP1

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

• Passionate about its people
• Focused on delivering the very best tech to our customers
• Offering the flexibility to work how and where you are most successful
• Obsessed with our customer’s success
• The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
• Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
• Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

Benefits/Perks:

• Casual work environment, including working from home
• Flexible work hours
• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• 6 month paternity/maternity leave
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.
• Fitness club fee reimbursements

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-NK1

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

• Passionate about its people
• Focused on delivering the very best tech to our customers
• Offering the flexibility to work how and where you are most successful
• Obsessed with our customer’s success
• The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
• Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
• Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

Benefits/Perks:

• Casual work environment, including working from home
• Flexible work hours
• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• 6 month paternity/maternity leave
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.
• Fitness club fee reimbursements

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-NK1

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

• Passionate about its people
• Focused on delivering the very best tech to our customers
• Offering the flexibility to work how and where you are most successful
• Obsessed with our customer’s success
• The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
• Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
• Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

Develop our mobile iOS app in order for Impact to provide a world-class mobile experience on the Impact platform. Add additional skills to our mobile team such as to improve the overall quality and performance of the mobile app.

What You'll Do:

• Writing efficient and reusable code, testing and debugging applications
• collaborating with team members to identify and resolve technical issues.
• You will also be expected to keep up-to-date with the latest trends and technologies in mobile app development, and to share your knowledge with other team members.
• Good communication skills and the ability to work in a fast-paced, agile development environment are essential for this role.
• You will also have to go through the Impact training modules to get a fundamental understanding of our product, in order to contribute in a meaningful manner. 

What You Have:

• Excellent understanding of OOP concepts,
• Best iOS architectural patterns
• Excellent knowledge of Swift programming language (Objective C would be positive, but not required)
• Knowledge of the dependency injection framework
• Experience writing unit- / snapshot tests.
• Understanding of collection
• Swift UI experience would be positive but not
• Experience working on production apps for big corporations would be a huge
• Understanding of mobile security

Benefits/Perks:

• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Stock Options
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Flexible work hours
• Casual work environment

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-RL1

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

• Passionate about its people
• Focused on delivering the very best tech to our customers
• Offering the flexibility to work how and where you are most successful
• Obsessed with our customer’s success
• The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
• Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
• Obsessed with making a difference in business and to the wider community  

Impact.com is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role:

As a Java Engineer, you will be responsible for delivery and supporting features for Impact systems. This person will be part of an Agile / Scrum team and is expected to mentor squad members.  

An ideal candidate for this role would have a background in Java with current experience and desire to work with Node.js and related technologies.

What You'll Do:

• Review business requirements; design, implement and test solutions; and, perform code reviews.
• Gain and maintain a deep understanding of the business and product domain to deliver effective solutions.
• Provide transparency through daily Scrums, Kanban (or similar).
• Identify, raise and address system vulnerabilities and technology blockers for the squad.
• Optimize code and streamline processes to improve performance and platform stability and reduce overall system load.
• Respond to alerts, review error messages, and fix bugs in a timely manner
• Work in a distributed and agile environment.
• Develop code both independently and while pair programming
• Responsible for continuous improvement of developer productivity.

What You Have:

• Completed B.S. In Computer Science or related field or equivalent professional experience
• Open Source contributions are beneficial
• 5+ years experience in Software Development
• 2+ years experience working with Node.js
• Agile / Iterative processes. Kanban / Scrum
• Continuous Integration / Delivery methods, tooling, integration
• Experience working with Large Scale processing
• Experience in monitoring, alerting and production support
• Exposure and experience in any Google Cloud technology highly desire

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks:

• Casual work environment, including working from home
• Flexible work hours
• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• 6 month paternity/maternity leave
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

LI-RL1

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

• Passionate about its people
• Focused on delivering the very best tech to our customers
• Offering the flexibility to work how and where you are most successful
• Obsessed with our customer’s success
• The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
• Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
• Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

As a Software Quality Assurance Engineer at Impact, your key responsibilities will carry a dual  mandate, being to deliver the highest quality software to our end users while simultaneously ensuring the persistence of the quality standard by means of automated regression. This is a rare opportunity in QA to have a direct influence on the quality of our software through every phase of the feature delivery workflow. This role will fully encompass all responsibilities associated with the Quality Assurance complement for a designated squad.

The applicant who is ultimately successful will be expected to scrutinize new features with a high attention to detail and document the methodology utilised in the form of a detailed test plan containing the respective test cases specific to the feature.  Upon successful deployment of the feature, the scenarios detailed in the test plan are then to be automated using Java and selenium webdriver.

The person filling this role will also be mandated with conducting the regression testing phase of the deployment workflow process and reporting on results timeously. The successful candidate will partner closely with software Development Engineers and Product Managers to understand product requirements as well as functionality for developing appropriate build scripts, test plans and test cases.

What You'll Do:

• Accountable for Automation Testing
• Accountable for creating, configuring and maintaining a suite of automated regressions tests & their environment
• Test Planning & Analysis of Requirements
• Sign-off on manually scripted test cases
• Review and action pull requests 
• Review product design documentation to ensure that requirements stated are correct, unambiguous, and verifiable.
• Consult with product development to evaluate system interfaces, operational requirements, and performance requirements of the overall system.
• Define test methods and create test plans for new or updated software projects to determine if the software will perform accurately and reliably according to documented requirements as well as established standards under both normal and abnormal conditions
• Recommend design improvements or corrections to engineers throughout the SDLC.
• Maintain effective communication with the project software engineers on project limitation, capability, performance requirement and hardware interface changes.
• Execute test plans and create test reports to describe program evaluation, testing, and correction.
• Testing will include functional and nonfunctional, integration, regression, system, smoke and sanity testing (minimum)
• Monitor program performance after implementation to prevent re-occurrence of program operating problems and ensure efficiency of operation.
• Conduct compatibility tests with vendor-provided programs.
• Formulate and design software systems, using scientific analysis and mathematical models to predict and measure outcome and consequences of design.
• Create test tools that facilitate data gathering and test method execution.
• Support manufacturing by verifying fixture software or any software used during production.
• Participate in risk management meetings.
• Scripting of test cases against manually scripted test cases / TestRail
• Run regression tests against the applications then diagnose & report all issues
• Implement automated tests using a Selenium framework
• Defect Management
• Implement scripts and server configurations for automated build and testing environments
• Provide reports and procedures on Automation runs & progress
• Reporting and tracking test metrics such as test and code coverage
• Ensure QA automated test framework is documented, with focus on continuity

What You Have:

• Solid understanding of computer programming and software development
• Ability to troubleshoot equipment problems and perform complex system tests
• Creative thinking skills
• Detail-oriented personality
• Excellent manual dexterity
• Ability to communicate well to other members of the development team
• At least 3 years experience in SDLC (Software Development Life Cycle)
• Bachelor's Degree/BTEC
• ISTQB/ISEB (Pref)
• At least 2 years of experience in developing RESTful APIs
• At least 3 years of test automation experience: Selenium, Jasmine, POM, Cucumber
• Certified in Java, Spring or AWS technologies (Pref)

Benefits/Perks:

• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Stock Options
• 4-year vesting schedule pending Board approval
• Internet Allowance
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.
• Flexible work hours
• Casual work environment

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-NK1

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

• Passionate about its people
• Focused on delivering the very best tech to our customers
• Offering the flexibility to work how and where you are most successful
• Obsessed with our customer’s success
• The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
• Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
• Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

Infrastructure-as-code - As a Senior Cloud Engineer, you'll be responsible for working hands-on to create and develop automated, containerized cloud application platforms, and design and implement DevOps processes that use those platforms. To act as a subject matter expert for troubleshooting and resolving complex, multi-tier architecture problems that span a number of different platforms

This role reports to the Director of DevOps.

What You'll Do:

• Become familiar with technologies used on the squad
• Perform triage functionality through verification and fixing of bugs
• Collaborate with a distributed team to fulfill the department's quarterly objectives
• Automate recurring manual tasks & optimize repetitive processes
• Develop code both independently and while pair programming
• Perform code reviews
• Research and prototype new technologies
• Write and maintain design, user and test documentation
• Support software testing and quality assurance processes to ensure high-quality deliverables
• Develop, test and maintain software for the Platform
• Build meaningful unit, functional and integration level tests for the software built
• Respond to alerts, review error messages, and fix bugs in a timely manner
• Ability to assess, debug and resolve technical issues
• Approve pull requests
• Maintain build- and stage stability
• Review business needs, requirements, technical specifications

What You Have:

• 4+ years previous experience supporting cloud based products 
• 4+ years Object oriented programming 
• 4+ years Build tools development 
• 4+ years Enterprise CI & VCS administration 
• DevOps tools awareness
• Scripting/programming

Nice to have:

•  Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks:

• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Stock Options
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Flexible work hours
• Casual work environment

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-RL1

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Why this role is exciting! 

As a Full Stack Software Engineer on the Core team, you will be working within a fast-paced, agile team, implementing the next generation of the core user application, and building highly scalable features for the world’s biggest brands.  You will learn our cloud, data, and microservice tech stack and tools.  You will own product features from idea to production.

We work with many of the world’s best-known brands - you will be directly building the product we are selling to these companies.

What you will be doing:

• Design and develop features, modules, and services.
• Build internal APIs for sharing data and functionality
• Improve deployments of the company’s applications and services
• Troubleshoot issues before they spoil your weekend
• Work with external APIs
• Be part of a continuously improving, agile team

Does this sound like you?

• 5+ years’ experience building software
• Fluent in Java Spring Framework
• Fluent in relational databases
• Fluent in JavaScript with Vue, React, and/or Angular.
• Experience building applications with public cloud providers and serverless technologies
• Experience with NoSQL database like Elastic and Scylla
• Familiar with message buses like Kafka
• Familiar with Jenkins CI/CD pipelines
• Ready to learn from a team that has taken companies from startup to billion-dollar unicorns
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled.
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

__________

Salary Range: $120,000 - $140,000 per year, eligibility to receive additional variable bonus contingent on Company performance, eligibility to receive equity award.

This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

__________

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-Hybrid 

Our Company:

At Impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you.  

Impact.com is the global leader in Partnership Automation.  We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships.  From social influencers, B2B, strategic partners, publishers, and traditional affiliates...we have them covered. Our combined suite of products covers the full life partnership lifecycle including; onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud.  Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 400 employees and ten offices across the United States, Europe, Africa and Asia. 

Why this role is exciting:

As a Java Engineer, you will be responsible for delivery and supporting features for Impact systems. This person will be part of an Agile / Scrum team and is expected to mentor squad members.  

An ideal candidate for this role would be a competent Java Engineer with a proven track record of project delivery that has a deep understanding of Elastic Search with experience optimising and performance tuning Elastic clusters.

Responsibilities:

Review business requirements; design, implement and test solutions; and, perform code reviews.
Gain and maintain a deep understanding of the business and product domain to deliver effective solutions.
Provide transparency through daily Scrums, Kanban (or similar).
Identify, raise and address system vulnerabilities and technology blockers for the squad.
Optimize code and streamline processes to improve performance and platform stability and reduce overall system load.
Respond to alerts, review error messages, and fix bugs in a timely manner
Work in a distributed and agile environment.
Develop code both independently and while pair programming
Responsible for continuous improvement of developer productivity.

Does this sound like you?

• BSc in Computer Science or related field
• 5+ years of Java software development experience
• Excellent communication, organizational, and problem solving skills
• Intimate knowledge of Computer Science principles and fundamentals
• Experience with HTML, JavaScript, CSS, AJAX, DOM and frameworks (jQuery, React, Vue.js, etc.)
• Knowledge of distributed systems preferred
• Experience working in the finance domain preferred

Key Knowledge Requirements

• Spring Framework
• Java 7, Java 8
• MySQL
• Git
• Popular testing frameworks (jUnit, TestNG etc.)
• Popular mocking frameworks (JMockit, Mockito etc.)
• JIRA
• Continuous Integration

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks:

• Casual work environment, including working from home
• Flexible work hours
• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• 6 month paternity/maternity leave
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

LI-RL1

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

• Passionate about its people
• Focused on delivering the very best tech to our customers
• Offering the flexibility to work how and where you are most successful
• Obsessed with our customer’s success
• The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
• Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
• Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

As a Software Quality Assurance Engineer at Impact, your key responsibilities will carry a dual  mandate, being to deliver the highest quality software to our end users while simultaneously ensuring the persistence of the quality standard by means of automated regression. This is a rare opportunity in QA to have a direct influence on the quality of our software through every phase of the feature delivery workflow. This role will fully encompass all responsibilities associated with the Quality Assurance complement for a designated squad.

The applicant who is ultimately successful will be expected to scrutinize new features with a high attention to detail and document the methodology utilised in the form of a detailed test plan containing the respective test cases specific to the feature.  Upon successful deployment of the feature, the scenarios detailed in the test plan are then to be automated using Java and selenium webdriver.

The person filling this role will also be mandated with conducting the regression testing phase of the deployment workflow process and reporting on results timeously. The successful candidate will partner closely with software Development Engineers and Product Managers to understand product requirements as well as functionality for developing appropriate build scripts, test plans and test cases.

What You'll Do:

• Accountable for Automation Testing
• Accountable for creating, configuring and maintaining a suite of automated regressions tests & their environment
• Test Planning & Analysis of Requirements
• Sign-off on manually scripted test cases
• Review and action pull requests 
• Review product design documentation to ensure that requirements stated are correct, unambiguous, and verifiable.
• Consult with product development to evaluate system interfaces, operational requirements, and performance requirements of the overall system.
• Define test methods and create test plans for new or updated software projects to determine if the software will perform accurately and reliably according to documented requirements as well as established standards under both normal and abnormal conditions
• Recommend design improvements or corrections to engineers throughout the SDLC.
• Maintain effective communication with the project software engineers on project limitation, capability, performance requirement and hardware interface changes.
• Execute test plans and create test reports to describe program evaluation, testing, and correction.
• Testing will include functional and nonfunctional, integration, regression, system, smoke and sanity testing (minimum)
• Monitor program performance after implementation to prevent re-occurrence of program operating problems and ensure efficiency of operation.
• Conduct compatibility tests with vendor-provided programs.
• Formulate and design software systems, using scientific analysis and mathematical models to predict and measure outcome and consequences of design.
• Create test tools that facilitate data gathering and test method execution.
• Support manufacturing by verifying fixture software or any software used during production.
• Participate in risk management meetings.
• Scripting of test cases against manually scripted test cases / TestRail
• Run regression tests against the applications then diagnose & report all issues
• Implement automated tests using a Selenium framework
• Defect Management
• Implement scripts and server configurations for automated build and testing environments
• Provide reports and procedures on Automation runs & progress
• Reporting and tracking test metrics such as test and code coverage
• Ensure QA automated test framework is documented, with focus on continuity

What You Have:

• Solid understanding of computer programming and software development
• Ability to troubleshoot equipment problems and perform complex system tests
• Creative thinking skills
• Detail-oriented personality
• Excellent manual dexterity
• Ability to communicate well to other members of the development team
• At least 3 years experience in SDLC (Software Development Life Cycle)
• Bachelor's Degree/BTEC
• ISTQB/ISEB (Pref)
• At least 2 years of experience in developing RESTful APIs
• At least 3 years of test automation experience: Selenium, Jasmine, POM, Cucumber
• Certified in Java, Spring or AWS technologies (Pref)

Benefits/Perks:

• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Stock Options
• 4-year vesting schedule pending Board approval
• Internet Allowance
• Flexible work hours
• Casual work environment

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-NK1

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

• Passionate about its people
• Focused on delivering the very best tech to our customers
• Offering the flexibility to work how and where you are most successful
• Obsessed with our customer’s success
• The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
• Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
• Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

As a Software Quality Assurance Engineer at Impact, your key responsibilities will carry a dual  mandate, being to deliver the highest quality software to our end users while simultaneously ensuring the persistence of the quality standard by means of automated regression. This is a rare opportunity in QA to have a direct influence on the quality of our software through every phase of the feature delivery workflow. This role will fully encompass all responsibilities associated with the Quality Assurance complement for a designated squad.

The applicant who is ultimately successful will be expected to scrutinize new features with a high attention to detail and document the methodology utilised in the form of a detailed test plan containing the respective test cases specific to the feature.  Upon successful deployment of the feature, the scenarios detailed in the test plan are then to be automated using Java and selenium webdriver.

The person filling this role will also be mandated with conducting the regression testing phase of the deployment workflow process and reporting on results timeously. The successful candidate will partner closely with software Development Engineers and Product Managers to understand product requirements as well as functionality for developing appropriate build scripts, test plans and test cases.

What You'll Do:

• Accountable for Automation Testing
• Accountable for creating, configuring and maintaining a suite of automated regressions tests & their environment
• Test Planning & Analysis of Requirements
• Sign-off on manually scripted test cases
• Review and action pull requests 
• Review product design documentation to ensure that requirements stated are correct, unambiguous, and verifiable.
• Consult with product development to evaluate system interfaces, operational requirements, and performance requirements of the overall system.
• Define test methods and create test plans for new or updated software projects to determine if the software will perform accurately and reliably according to documented requirements as well as established standards under both normal and abnormal conditions
• Recommend design improvements or corrections to engineers throughout the SDLC.
• Maintain effective communication with the project software engineers on project limitation, capability, performance requirement and hardware interface changes.
• Execute test plans and create test reports to describe program evaluation, testing, and correction.
• Testing will include functional and nonfunctional, integration, regression, system, smoke and sanity testing (minimum)
• Monitor program performance after implementation to prevent re-occurrence of program operating problems and ensure efficiency of operation.
• Conduct compatibility tests with vendor-provided programs.
• Formulate and design software systems, using scientific analysis and mathematical models to predict and measure outcome and consequences of design.
• Create test tools that facilitate data gathering and test method execution.
• Support manufacturing by verifying fixture software or any software used during production.
• Participate in risk management meetings.
• Scripting of test cases against manually scripted test cases / TestRail
• Run regression tests against the applications then diagnose & report all issues
• Implement automated tests using a Selenium framework
• Defect Management
• Implement scripts and server configurations for automated build and testing environments
• Provide reports and procedures on Automation runs & progress
• Reporting and tracking test metrics such as test and code coverage
• Ensure QA automated test framework is documented, with focus on continuity

What You Have:

• Solid understanding of computer programming and software development
• Ability to troubleshoot equipment problems and perform complex system tests
• Creative thinking skills
• Detail-oriented personality
• Excellent manual dexterity
• Ability to communicate well to other members of the development team
• At least 3 years experience in SDLC (Software Development Life Cycle)
• Bachelor's Degree/BTEC
• ISTQB/ISEB (Pref)
• At least 2 years of experience in developing RESTful APIs
• At least 3 years of test automation experience: Selenium, Jasmine, POM, Cucumber
• Certified in Java, Spring or AWS technologies (Pref)

Benefits/Perks:

• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Stock Options
• 4-year vesting schedule pending Board approval
• Internet Allowance
• Flexible work hours
• Casual work environment

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-NK1

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

• Passionate about its people
• Focused on delivering the very best tech to our customers
• Offering the flexibility to work how and where you are most successful
• Obsessed with our customer’s success
• The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
• Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
• Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

As a Software Quality Assurance Engineer at Impact, your key responsibilities will carry a dual  mandate, being to deliver the highest quality software to our end users while simultaneously ensuring the persistence of the quality standard by means of automated regression. This is a rare opportunity in QA to have a direct influence on the quality of our software through every phase of the feature delivery workflow. This role will fully encompass all responsibilities associated with the Quality Assurance complement for a designated squad.

The applicant who is ultimately successful will be expected to scrutinize new features with a high attention to detail and document the methodology utilised in the form of a detailed test plan containing the respective test cases specific to the feature.  Upon successful deployment of the feature, the scenarios detailed in the test plan are then to be automated using Java and selenium webdriver.

The person filling this role will also be mandated with conducting the regression testing phase of the deployment workflow process and reporting on results timeously. The successful candidate will partner closely with software Development Engineers and Product Managers to understand product requirements as well as functionality for developing appropriate build scripts, test plans and test cases.

What You'll Do:

• Accountable for Automation Testing
• Accountable for creating, configuring and maintaining a suite of automated regressions tests & their environment
• Test Planning & Analysis of Requirements
• Sign-off on manually scripted test cases
• Review and action pull requests 
• Review product design documentation to ensure that requirements stated are correct, unambiguous, and verifiable.
• Consult with product development to evaluate system interfaces, operational requirements, and performance requirements of the overall system.
• Define test methods and create test plans for new or updated software projects to determine if the software will perform accurately and reliably according to documented requirements as well as established standards under both normal and abnormal conditions
• Recommend design improvements or corrections to engineers throughout the SDLC.
• Maintain effective communication with the project software engineers on project limitation, capability, performance requirement and hardware interface changes.
• Execute test plans and create test reports to describe program evaluation, testing, and correction.
• Testing will include functional and nonfunctional, integration, regression, system, smoke and sanity testing (minimum)
• Monitor program performance after implementation to prevent re-occurrence of program operating problems and ensure efficiency of operation.
• Conduct compatibility tests with vendor-provided programs.
• Formulate and design software systems, using scientific analysis and mathematical models to predict and measure outcome and consequences of design.
• Create test tools that facilitate data gathering and test method execution.
• Support manufacturing by verifying fixture software or any software used during production.
• Participate in risk management meetings.
• Scripting of test cases against manually scripted test cases / TestRail
• Run regression tests against the applications then diagnose & report all issues
• Implement automated tests using a Selenium framework
• Defect Management
• Implement scripts and server configurations for automated build and testing environments
• Provide reports and procedures on Automation runs & progress
• Reporting and tracking test metrics such as test and code coverage
• Ensure QA automated test framework is documented, with focus on continuity

What You Have:

• 2+ years of experience in software testing and automation
• Strong knowledge of test automation tools and frameworks, such as Selenium, TestNG, JUnit, or Appium
• Experience with programming languages such as Java, Python, or JavaScript
• Experience with version control systems such as Git
• Strong problem-solving and analytic skills
• Strong communication and teamwork skills
• Experience with Agile software development mythologies
• Experience with test management tools such as Jira, TestRail, or Zephyr
• Experience with Continuous Integration tools such as Jenkins or Travis CI
• Knowledge of payment technology and related industry trends is a plus

Benefits/Perks:

• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Stock Options
• 4-year vesting schedule pending Board approval
• Internet Allowance
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Flexible work hours
• Casual work environment

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-NK1

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

• Passionate about its people
• Focused on delivering the very best tech to our customers
• Offering the flexibility to work how and where you are most successful
• Obsessed with our customer’s success
• The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
• Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
• Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

As a Software Quality Assurance Engineer at Impact, your key responsibilities will carry a dual
mandate, being to deliver the highest quality software to our end users while simultaneously
ensuring the persistence of the quality standard by means of automated regression. This is a rare
opportunity in QA to have a direct influence on the quality of our software through every phase of the
feature delivery workflow. This role will fully encompass all responsibilities associated with the
Quality Assurance complement for a designated squad.

The applicant who is ultimately successful will be expected to scrutinize new features with a high
attention to detail and document the methodology utilized in the form of a detailed test plan
containing the respective test cases specific to the feature. Upon successful deployment of the
feature, the scenarios detailed in the test plan are then to be automated using PHP, Selenium and
TestRigor.

The person filling this role will also be mandated with conducting the regression testing phase of the
deployment workflow process and reporting on results timeously. The successful candidate will
partner closely with software Development Engineers and Product Managers to understand product
requirements as well as functionality for developing appropriate build scripts, test plans and test
cases.

What You'll Do:

• Accountable for Automation Testing
• Accountable for creating, configuring and maintaining a suite of automated regressions tests & their environment
• Test Planning & Analysis of Requirements
• Sign-off on manually scripted test cases
• Review and action pull requests 
• Review product design documentation to ensure that requirements stated are correct, unambiguous, and verifiable.
• Consult with product development to evaluate system interfaces, operational requirements, and performance requirements of the overall system.
• Define test methods and create test plans for new or updated software projects to determine if the software will perform accurately and reliably according to documented requirements as well as established standards under both normal and abnormal conditions
• Recommend design improvements or corrections to engineers throughout the SDLC.
• Maintain effective communication with the project software engineers on project limitation, capability, performance requirement and hardware interface changes.
• Execute test plans and create test reports to describe program evaluation, testing, and correction.
• Testing will include functional and nonfunctional, integration, regression, system, smoke and sanity testing (minimum)
• Monitor program performance after implementation to prevent re-occurrence of program operating problems and ensure efficiency of operation.
• Conduct compatibility tests with vendor-provided programs.
• Formulate and design software systems, using scientific analysis and mathematical models to predict and measure outcome and consequences of design.
• Create test tools that facilitate data gathering and test method execution.
• Support manufacturing by verifying fixture software or any software used during production.
• Participate in risk management meetings.
• Scripting of test cases against manually scripted test cases / TestRail
• Run regression tests against the applications then diagnose & report all issues
• Implement automated tests using a Selenium framework
• Defect Management
• Implement scripts and server configurations for automated build and testing environments
• Provide reports and procedures on Automation runs & progress
• Reporting and tracking test metrics such as test and code coverage
• Ensure QA automated test framework is documented, with focus on continuity

What You Have:

• Solid understanding of computer programming and software development
• Ability to troubleshoot equipment problems and perform complex system tests
• Creative thinking skills
• Detail-oriented personality
• Excellent manual dexterity
• Ability to communicate well to other members of the development team
• At least 3 years experience in SDLC (Software Development Life Cycle)
• Bachelor's Degree/BTEC
• ISTQB/ISEB (Pref)
• Experience with PHP and PHPUnit Testing
• At least 2 years of experience in developing RESTful APIs
• At least 3 years of test automation experience: Selenium, Jasmine, POM, Cucumber

Benefits/Perks:

• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Stock Options
• 4-year vesting schedule pending Board approval
• Internet Allowance
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.
• Flexible work hours
• Casual work environment

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-NK1

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L'Oréal, Fanatics and Levi’s, visit www.impact.com.

Why this role is exciting!

An exciting opportunity to join the Customer Engineering group at a global company that has teams across New York, Santa Barbara, Cape Town and Sydney. We are scaling fast globally, with a constant focus on functions that can elevate, delight, retain and grow our customer’s experience. As a Software Technical Support Engineer, you will be in the middle of all technical issues facing our client base and will be using your technical expertise to help identify improvements to our technology.

What you will be doing:

• Leading technical integrations of new clients
• Manage and support existing integrations
• Identify and spec out tools/reports that assist with our troubleshooting processes 
• Work closely with other functional teams such as Engineering, Product, Solutions and Customer Success
• Resolve tickets in the incoming Technical Services queue
• Take end-to-end ownership of customer technical issues, including initial troubleshooting, identification of root cause, issue resolution and communication
• Assisting in the creation of technical related help content / documentation that is made available to clients

Does this sound like you?

• Undergraduate degree in Computer Science, Engineering, Science, Maths or related Science or Commerce discipline
• 2+ years experience in Integration Support, Sales Engineering, Software Development or related discipline, preferably in an external customer-facing capacity.
• Ability to perform log analysis, including writing SQL queries.
• Experience in Web application and tool development is preferred.
• Experience of at least one scripting / programming language (Python, PHP) is preferred.
• Passion for solving customer issues in a fast paced environment
• Excellent verbal and written communication skills
• Ability to learn new technologies quickly and work independently
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled.
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

_________

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.