The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting-edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics, visit www.impact.com.

Your Role at impact.com:

We are seeking a dynamic and motivated Influencer Consulting Director to join our team. This individual will guide a team that will work with our top brands and assist with creator recruitment, engagement, and growth strategies for brands ensuring a vibrant and active network. 

What You'll Do:

• Manage a team of Creative Consulting Managers and ensure the team is building strong relationships with clients and creators to foster a sense of community and collaboration.
• Direct the development and implementation of strategies to attract creators who are aligned with client and company goals.
• Lead strategy consulting workshops for top Creator Clients.
• Working closely with the Sr Manager of Creator Relations to ensure a healthy supply of creators for strategic client campaigns.
• Oversee the design and implementation of engagement strategies and programs to motivate creators.
• Assist with enterprise client presentations for strategic creator campaign initiatives.
• Create and execute incentive programs, including flat fees, performance-based rewards and exclusive offers to help clients achieve ROAS goals. 
• Provide coaching and guidance to Creator Consulting Managers to help maximize content quality, performance, and earnings.
• Work closely with overseas analysts who will mine data to identify opportunities for performance improvement and growth.
• Design curriculum for webinars, tutorials, and one-on-one sessions.
• Track affiliate performance metrics, including conversion rates, engagement levels, and ROI.
• Regularly analyze and report on community performance, identifying areas for improvement.
• Use data to measure the impact of community activities on broader company and client goals.
• Recommend payment model optimizations and innovations. 
• Create and nurture a sense of belonging and community within the network through events, forums, and regular communications.
• Solicit feedback from creators to understand their needs and develop solutions to improve their experience.
• Collaborate closely with domestic and overseas internal teams, including community support, sales, product, marketing, and client success, to align creator community and affiliate strategies with overall business goals.
• Partner with clients to tailor affiliate community strategies to their unique needs.

What You Have:

• At least 10 years of proven experience within affiliate marketing, influencer/creator marketing, and community management.
• At Least 5 years in a leadership role or management position
• Strong understanding of Creator & affiliate marketing strategies, tools, and technologies.
• Exceptional communication skills, both written and verbal, with the ability to engage and motivate a diverse group of Creators & affiliates.
• Relationship-driven with the ability to work with a multitude of personalities and work styles
• Data-driven mindset with the ability to analyze metrics and generate actionable insights.
• Ability to work independently, manage multiple priorities, and thrive in a fast-paced environment.
• A passion for and strong knowledge of social media platforms
• Self-starter with a strong drive to not only succeed personally but have the drive to grow and develop client businesses
• Adaptable to sudden changes in schedules and trends and an ever-changing industry

Salary range: $165,000- $187,000 + 25% Variable Commission Plan (Additional $41,250 - $46,750 on top of base) additionally eligible to receive generous Restricted Stock Unit (RSU) grant.

Nice to have:

•  Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Continued access to  Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Parental Leave
• Technology Stipend 
• Office only catered lunch every Tuesday and Thursday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI_NewYork_NewYork

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics visit www.impact.com.

Your Role at impact.com:

The Fraud Prevention Forensic Analyst (FPFA) is responsible for supporting the Fraud and Compliance team through comprehensive data analysis, identifying fraud patterns and trends, and contributing to fraud detection strategy development across impact.com’s platforms. 

Working closely with the Associate Manager, Fraud Prevention, the FPFA plays a critical role in analyzing large datasets to uncover suspicious behavior, refine fraud detection processes, and inform strategic decisions. This role requires expertise in data analysis and familiarity with fraud detection methods to contribute effectively to impact.com’s risk mitigation efforts.

What You'll Do:

Data Analysis & Pattern Recognition:

• Conduct in-depth analysis of transaction data, partner activity, and traffic sources to detect fraud patterns and trends.
• Regularly monitor platform data for irregularities, anomalies, or suspicious activity that may indicate potential fraud.
• Develop reports and dashboards to track key fraud metrics and performance indicators, providing actionable insights to the Fraud Prevention team.

Fraud Detection & Trend Analysis:

• Analyze and interpret data to identify emerging fraud trends and high-risk behaviors across digital content, partners, and traffic sources.
• Work with the Fraud Prevention team to establish key indicators for early fraud detection, using historical and real-time data.
• Present findings to the Fraud Prevention team, highlighting insights, risk areas, and recommendations to support strategic decision-making.

Collaboration & Support for Fraud Prevention Initiatives:

• Support the Associate Manager, Fraud Prevention, by providing data insights that inform team priorities, resource allocation, and fraud investigation strategies.
• Collaborate with cross-functional teams, including Technology, Compliance, and Product, to develop and refine fraud detection algorithms and tools.
• Assist in developing processes to automate fraud detection tasks, improving overall efficiency and accuracy in fraud prevention operations.

Reporting & Documentation:

• Create detailed fraud analysis reports, visualizing data and trends for monthly, quarterly, and annual reviews.
• Maintain clear documentation of data sources, methodologies, and findings for record-keeping, audits, and compliance reporting.
• Participate in continuous improvement initiatives by providing feedback on data collection, reporting tools, and fraud analysis techniques.

Ad Hoc Analysis & Support:

• Conduct ad hoc analyses to investigate specific fraud cases or support special projects as needed.
• Support fraud-related investigations by preparing data for presentations and team discussions, contributing to fraud prevention initiatives.

What You Have:

• Analytical Expertise: Proficient in data analysis, able to evaluate large datasets, detect anomalies, and interpret data to identify fraud patterns.
• Problem-Solving: Skilled in approaching complex problems analytically, developing creative solutions to address emerging fraud risks.
• Attention to Detail: High level of accuracy and detail-oriented approach in reviewing large datasets and spotting unusual behavior or trends.
• Communication Skills: Ability to effectively present data findings and insights to various stakeholders in a clear, concise manner.
• Collaboration: Works well with cross-functional teams, contributing to fraud prevention efforts and supporting team goals.
• Digital & Technical Proficiency: Familiarity with data analysis tools, fraud detection platforms, and content management systems.

Education and Experience:

• Bachelor’s degree in Data Science, Analytics, Statistics, or a related field.
• 3+ years of experience in data analysis, fraud detection, risk management, or a related field.
• Hands-on experience with data analysis tools (such as SQL, Python, etc) and visualization platforms (such as Tableau or Power BI) is preferred.
• Experience with fraud prevention tools, algorithms, or machine learning for fraud detection is advantageous.

Other Considerations:

• Hybrid Work: Flexibility to work remotely up to 3 days per week, requiring a secure and quiet workspace with a stable internet connection.

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance

Fitness club fee reimbursementsTechnology stipend 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-NK1

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics, visit www.impact.com.

 Why this role is exciting:

This role is pivotal in driving internal company value by shaping the strategic vision, design, development, and adoption of our internal applications ecosystem. As the Product Manager for Internal Tooling, your focus will be on enabling the business internally by enhancing efficiencies, productivity, integrations, automations, and usability. You will ensure that the internal user experience is seamless, intuitive, and highly effective for impact.com employees, who are your primary clients.

In this role, you will be responsible for understanding the unique needs of various internal teams and translating these needs into actionable product strategies. You will collaborate closely with internal stakeholders and success representatives to ensure that our internal tools not only meet but exceed the expectations of our staff, driving productivity and satisfaction across the organization.

Moreover, you will be the primary driver of our internal product-led growth strategy,  and determine the best course forward to retain our large enterprise brands while transforming our demand-side product offering into something simple, requiring no internal employee involvement, and with a short time to value.

This role is to be based in Cape Town

What you'll do:

Data and Insights:

• Collaborate with internal analytics and UX research teams to assess the effectiveness of internal tools and applications.
• Engage with internal stakeholders to understand their needs and foster empathy throughout the product life cycle.
• Utilize product analytics tools such as Pendo and Google Analytics to perform user segment analysis, focusing on internal user behavior and productivity.
• Analyze reports to identify insights and patterns, drawing actionable recommendations for improving internal efficiencies and productivity.
• Actively solicit feedback, insights, and input from internal teams to continuously enhance the internal user experience.
• Proficiently write MySQL queries to extract and analyze data for deeper insights and decision-making.

Strategic Thinking:

• Set the vision and strategy for the internal applications ecosystem, driving efficiency, productivity, integrations, automations, and usability across the organization.
• Lead large-scale cross-functional initiatives focused on enhancing internal tooling and report progress to leadership.
• Structure and guide strategic conversations involving multiple stakeholders at all levels to align on internal tool enhancements and priorities.
• Facilitate brainstorming sessions to generate new initiatives aimed at improving the internal user experience and operational efficiency.
• Conduct research to identify new opportunities for internal disruption and innovation within the company’s toolset.

Communication:

• Clearly communicate objectives, progress, and outcomes across functions to ensure alignment and understanding of internal tool initiatives.
• Collaborate with external third parties as necessary to support the development and integration of internal tools.
• Proactively address potential challenges with other functions, resolving conflicts and ensuring smooth project execution.
• Manage stakeholder expectations effectively, ensuring alignment and transparency throughout the project lifecycle.

Collaboration and Project Management:

• Effectively negotiate and maintain positive relationships across teams to drive the successful implementation of internal tool projects.
• Lead and actively participate in group meetings to align on project goals and timelines.
• Remove roadblocks and ensure that internal tooling projects meet their objectives and deadlines.
• Coordinate the development process from a product perspective, ensuring alignment with internal user needs and company goals.
• Oversee project management, ensuring seamless collaboration between different teams such as BizApps, DA, DE, OPS Eng, Finance, Core, and the customer.

Applications Ecosystem:

• Oversee the development and evolution of the internal applications ecosystem, ensuring it supports the diverse needs of various internal teams.
• Drive the adoption of new internal tools and platforms that enhance the company’s operational capabilities.
• Ensure the internal applications ecosystem is scalable, adaptable, and capable of supporting future business needs.

Efficiencies & Productivity (Enabling Employees):

• Identify opportunities to improve internal efficiencies through process optimization and the introduction of new tools.
• Develop and implement strategies to increase employee productivity by simplifying workflows and reducing manual tasks.
• Ensure that internal tools and processes enable employees to work more effectively and with greater ease.
• Prioritize and vet incoming tickets, ensuring detailed specifications are complete before initiating work.

Integrations and Automations:

• Lead initiatives to integrate internal tools with existing systems to create a seamless and connected work environment.
• Drive the automation of repetitive tasks to free up employee time for more strategic work.
• Ensure that integrations and automations are robust, reliable, and contribute to overall business efficiency.

Usability and Internal User Experience:

• Focus on enhancing the usability of internal tools, ensuring they are intuitive, user-friendly, and meet the needs of internal teams.
• Gather and analyze user feedback to continuously improve the internal user experience.
• Ensure that internal tools are designed with a user-centric approach, prioritizing ease of use and accessibility.

Additional Responsibilities:

• Stay informed on industry trends and best practices related to internal tools and user experience, attending relevant conferences and reviewing industry publications.
• Contribute to the achievement of company key results by aligning internal tool initiatives with broader company objectives.
• Provide detailed analysis and recommendations for internal tool initiatives, ensuring clarity in the long-term strategy.
• Maintain up-to-date knowledge of the company’s internal tools and platforms, becoming a subject matter expert in these areas.
• Coordinate the development and maintenance of the internal applications roadmap, ensuring it aligns with company and departmental objectives.
• Create detailed specifications for new features and epics, driving cross-functional buy-in and collaboration with other teams to advance the roadmap.
• Train and inform internal teams on new features and functionalities, ensuring smooth adoption and effective usage.
• Evaluate and manage partnership opportunities with external third parties to enhance internal tools.
• Set, track, and achieve quarterly goals (OKRs) that support the company’s internal productivity and efficiency objectives.
• Lead sprint and OBE planning, ensuring that projects are on track and aligned with company goals.
• Act as a Systems Analyst by creating and managing process documents and diagrams, particularly for processes involving different systems such as SFDC.

Does this sound like you?

• Demonstrated success participating in the excellent software products
• Bachelor's degree
• 3-6 years work experience in Product Management/or technical roles
• Ability to work with engineers and speak the same language
• Proven ability to influence cross-functional teams without formal authority
• Passionate about technology and privy to cutting-edge trends in the industry
• Experience with Agile development methodologies
• Excellent time management skills
• Strong written & oral skills
• High attention to detail

Nice to have:

•  Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks:

• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with 10X
• Stock Options
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Flexible work hours
• Casual work environment

Impact is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-RL1

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and more, visit www.impact.com.

Your Role at Impact:

Content is central to Impact’s greater mission of empowering and growing the partnership economy. To help achieve this goal, the Content Marketer works closely with the Content  Marketing Manager and different subject matter experts (SMEs) within the organization, such as the leadership team, partner and CSM teams, the design team, and demand gen/programs teams.

This role requires staying abreast of industry events and changes, which informs their multimedia content development (blog posts, infographics, eBooks, microsites, videos, etc.), making sure that all content pieces align with the brand mission and support our objectives and key results (OKRs).

Our ideal candidate is an experienced professional with demonstrable٫ refined skills in writing, storytelling, copyediting, and a complete understanding of content production. You should be detail-oriented and able to work proficiently under pressure. Additionally٫ your expertise in content optimization such as for SEO, demand gen, and branding would be a great boon to the team.

What You'll Do:

• Research and competitor analysis (products and services, content, messaging, and distribution tactics)
• Understand target readers and their key problems, jobs to be done, and online behavior
• Support the full content marketing program, from the ideation and brainstorming process through to the production and launch of content pieces based on overarching product themes across the demand-side perspective
• Know Impact’s user, technology, the greater industry, and competition, and be an informed voice to help drive content strategy and creation
• Develop domain expert in the area of performance marketing, influencer marketing, strategic partnerships, ambassadors, etc.,
• Help maintain a comprehensive content calendar for the organization
• Write and edit thought leadership pieces to support marketing and demand gen activities, including whitepapers, blog posts, bylines, webinars, eBooks, and other forms of marketing content
• Support the ongoing development, distribution, maintenance, and amplification of bylines, ebooks, blog posts, podcasts, videos, whitepapers, infographics, interactive microsites, research pieces, and more
• Apply creative storytelling techniques to present our positioning, thought leadership, and messaging in fresh ways that resonate with each target audience
• Partner with sales, marketing, partnerships, product management, sales enablement, and operations to ensure increased diversity of voices throughout the organization to discover and capture point of views, practical experiences, advice, best practices, and other forms of partnership knowledge — from organizational knowledge to customer wisdom
• Optimize and run the content approval, content launch content feedback and improvement process for new deliverables
• Read and digest primers and training materials produced by product marketing and SMEs throughout the organization to generate new angles of thought leadership
• Track content performance; conduct monthly, quarterly, and annual analysis (looking for insights, traffic, sources, etc); Tracking and measuring the performance of all of the content created from a high-level view down to the granular. Identify top performing pieces of content and repackage them into other formats (video, podcast, infographic, social posts).
• Refreshing existing content and updating it with the latest information and SEO best practices

What You Have:

• Bachelor's degree in communications, English, marketing, or journalism preferred.
• Experience in the digital marketing, performance marketing, and affiliate marketing space
• Over 2 years of content marketing or communications experience
• Proven content writing or copywriting experience, with a portfolio of published pieces.
• Working knowledge of content management systems and Google applications.
• Storytelling skills.
• Excellent writing, editing, and communication skills.
• Multimedia production skills (audio, video, interactive) are big pluses
• A strong sense of autonomy and self-drive.
• The ability to problem-solve, think outside the box, and take creative liberty with projects.

Benefits/Perks:

• Unlimited PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development - learning the advanced partnership automation products
• Flexible work hours
• Private Health Insurance
• Internet Allowance
• Casual work environment
• Mental health aware via our modern health app
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA

All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-RL1

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics, visit www.impact.com.

Your Role at Impact.com:

We are seeking an intermediate-level Data Scientist with 1-3 years of experience to join our Data Science and Advanced Analytics team and play a key role across our  Advanced Analytics and Modeling, Forecasting, and Benchmarking and Insights initiatives. You will collaborate with cross-functional teams to develop performance benchmarks, analyze partner outcomes, and deliver actionable insights that shape our strategic decisions. Your work will help keep Impact competitive in the dynamic digital marketing landscape while ensuring we deliver exceptional value to our partners.

What You'll Do:

• Benchmark development: Identify and define key performance metrics, creating benchmarking frameworks to evaluate performance across the partnership ecosystem.
• Data-driven insights: Leverage large datasets to uncover business insights that influence strategic decision-making and product innovation
• Performance monitoring: Build and manage dashboards and reports to track key performance metrics. Establish automated monitoring systems for continuous assessment of business outcomes.
• Collaboration:  Collaborate with Product, Marketing, Finance, and Engineering teams to deliver insights that drive better product development and enhance marketing effectiveness.
• Advanced analytics: Utilize statistical methods, predictive analytics, and machine learning models to forecast trends, optimize performance, and uncover improvement opportunities.
• Reporting and communication: Translate complex data into clear, actionable insights for both technical and non-technical stakeholders, ensuring key findings inform decision-making.
• Process improvements: Continuously evaluate and optimize data collection, analysis, and reporting processes to ensure accurate and relevant Benchmarking and Insights.
• Research and Innovation: Stay informed on the latest advancements in data science and machine learning, proactively exploring new techniques and technologies to enhance analytics capabilities.

What You Have:

• Educational Background: Bachelor's in Computer Science, Data Science, Statistics, or a related field.
• Technical Expertise:
• Proficiency in Python, SQL, and data visualization tools (e.g., Tableau, Power BI, Looker).
• Experience working with large datasets and building dashboards to generate  insights and reports.
• Familiarity with cloud-based platforms (e.g., AWS, GCP, Azure) and exposure to Big Data technologies (e.g., BigQuery, Databricks, Spark, Snowflake, Redshift) is a plus.
• Analytical Skills: Strong problem-solving abilities in modeling and analyzing large datasets to extract meaningful insights and inform decisions.
• Communication:  Strong written and verbal communication skills, with the ability to simplify and present complex data concepts to non-technical stakeholders effectively.
• Team Player: Ability to collaborate effectively within cross-functional teams.
• Adaptability: A proactive learner who is adaptable to new skills, technologies, and evolving business needs.
• Excited to thrive in a dynamic, fast-paced environment and contribute to impactful projects.

Nice to have:

•  Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Stock Options
• 3-year vesting schedule pending Board approval
• Primary caregiver leave
• Internet Allowance
• Flexible work hours
• Casual work environment
• Technology stipend

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics, visit www.impact.com.

Your Role at Impact.com:

We are seeking a talented Data Scientist with a passion for working with generative AI models such as large language models (LLMS) to join our team. You will be with a Senior Data Scientist within a cross-functional squad  on developing and fine-tuning AI models to support influencer marketing activities, providing actionable insights and recommendations through data analysis and modeling to enhance brand/partner discovery capabilities, contracting, content creation, and performance analysis. Your work will play a crucial role in enabling brands and partners to achieve their goals faster and better, proving that a data-driven approach, and the synergy of AI and human intelligence can drive exceptional results in the digital connected economy.

What You'll Do:

• AI Model Development: Design, develop, and fine-tune machine learning models and large language models (LLMs) specifically for targeted applications in digital marketing.
• Data Analysis: Analyze large datasets to extract actionable insights and trends relevant to the partnership landscape.
• Discovery: Develop algorithms for discovering and recommending suitable creators, influencers, and affiliates based on brand requirements, product offerings and market trends.
• Process Optimization: Create models to streamline the contracting and negotiation process between brands and influencers.
• Content Creation: Assist in generating content ideas and strategies using AI-driven insights to enhance engagement and reach.
• Performance Analysis: Build predictive models to evaluate the success of marketing campaigns and provide recommendations for improvement.
• Collaboration: Work closely with product managers, marketers, and engineering teams to integrate AI solutions into the platform.
• Research and Innovation: Stay up-to-date with the latest advancements in AI and machine learning, and continuously explore new techniques and technologies to enhance our product offerings.

What You Have:

• Educational Background: Bachelor's or Master's degree in Computer Science, Data Science, Statistics, or a related field.
• Technical Expertise:
• Working knowledge of Python
• Experience with machine learning frameworks/libraries such as TensorFlow, PyTorch, Apache MLlib, or Scikit-learn.
• Well-developed knowledge of machine learning generally, and deep learning specifically.
• Experience with the use of natural language processing (NLP) techniques for textual analysis.
• Experience with data visualization tools (e.g., Tableau, Power BI, Looker).
• Familiarity with SQL
• Knowledge with Big Data processing tech (e.g., BigQuery, Databricks, Spark, Snowflake, Redshift, Hadoop) will be an added advantage
• Analytical Skills: Problem-solving abilities and exposure to modeling and analyzing large datasets to extract meaningful insights and inform decisions.
• Communication: Excellent written and verbal communication skills, with the ability to present complex technical concepts to non-technical audiences.
• Team Player: Ability to work collaboratively in a cross-functional team environment.
• Adaptability: Willingness to learn new skills and technologies, and to adapt to the evolving needs of the business.
• Experience: At least 2 - 4 years in data-related individual contributor roles
• Previous experience in a startup or fast-paced environment is desirable.

Nice to have:

•  Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Stock Options
• 3-year vesting schedule pending Board approval
• Primary caregiver leave
• Internet Allowance
• Flexible work hours
• Casual work environment
• Technology stipend

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics, visit www.impact.com.

Your Role at Impact.com:

We are seeking a talented Senior Data Scientist with a passion for applications of generative AI models such as large language models (LLMS) to join our team. You will focus on developing and fine-tuning AI models to support influencer marketing activities, providing actionable insights and recommendations to enhance brand/partner discovery capabilities, contracting, content creation, and performance analysis. Your work will play a crucial role in enabling brands and partners to achieve their goals faster and better, proving that the synergy of AI and human intelligence can drive exceptional results in the digital connected economy.

Please note that this role is to be based in Cape Town

What You'll Do:

• AI Model Development: Design, develop, and fine-tune machine learning models and large language models (LLMs) specifically for targeted applications in digital marketing.
• Data Analysis: Analyze large datasets to extract actionable insights and trends relevant to the partnership landscape.
• Discovery: Develop algorithms for discovering and recommending suitable creators, influencers, and affiliates based on brand requirements, product offerings and market trends.
• Process Optimization: Create models to streamline the contracting and negotiation process between brands and influencers.
• Content Creation: Assist in generating content ideas and strategies using AI-driven insights to enhance engagement and reach.
• Performance Analysis: Build predictive models to evaluate the success of marketing campaigns and provide recommendations for improvement.
• Collaboration: Work closely with product managers, marketers, and engineering teams to integrate AI solutions into the platform.
• Research and Innovation: Stay up-to-date with the latest advancements in AI and machine learning, and continuously explore new techniques and technologies to enhance our product offerings.

What You Have:

• Educational Background: Bachelor's or Master's degree in Computer Science, Data Science, Statistics, or a related field. A Ph.D. is a plus.
• Technical Expertise:
• Proficiency in Python, and experience with machine learning frameworks/libraries such as TensorFlow, PyTorch, Apache MLlib, or Scikit-learn.
• Strong understanding and demonstrable experience working with large language models (LLMs) and natural language processing (NLP) techniques.
• Experience with data visualization tools (e.g., Tableau, Power BI, Looker).
• Working knowledge of at least one Big Data processing tech stack (e.g., BigQuery, Databricks, Spark, Snowflake, Redshift, Hadoop)
• Analytical Skills: Strong problem-solving abilities and experience in modeling and analyzing large datasets to extract meaningful insights and inform decisions.
• Communication: Excellent written and verbal communication skills, with the ability to present complex technical concepts to non-technical stakeholders.
• Team Player: Ability to work collaboratively in a cross-functional team environment.
• Adaptability: Willingness to learn new skills and technologies, and to adapt to the evolving needs of the business.
• Coaching and Mentoring:  Provide guidance and mentorship to junior data scientists and other team members to foster a culture of learning and growth.
• Experience: At least 5 - 7 years in data-related individual contributor roles, with demonstrated experience in machine learning / deep learning modeling and data analysis.
• Advocacy: Experience in promoting and building a robust data culture in a team or an organization is preferable.
• Previous experience in a startup or fast-paced environment.

Nice to have:

•  Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Stock Options
• 3-year vesting schedule pending Board approval
• Primary caregiver leave
• Internet Allowance
• Flexible work hours
• Casual work environment
• Technology stipend

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics, visit www.impact.com.

 Why this role is exciting:

We are looking for a Product Manager to join our Products & Pages Data Teams. As the Product Manager for Products & Pages Data at Impact, you will ensure that brands have the ability to effectively market their product inventory through their partnerships as well as provide our brands with high value media intelligence through web scraping.  This includes e-commerce integrations, product enhancement, and new product discovery and social & Web listening.  Effective marketing of products is really at the heart of partnerships, so this is a great opportunity to play a pivotal role at Impact. 

What you'll do:

• Speccing of new features
• Delivering on roadmap
• Coordination with UX/Dev/QA
• Validation of features with clients/stakeholders
• Collaborative creation with the full squad of a squad vision and communication of that vision throughout the organization
• Identification of strategic moves to achieve that vision and to add value to the company overall from the context of their squad
• Coming up with key metrics for success of their squad and making available to product leadership

Does this sound like you?

• Ability to think strategically
• Strong background in e-commerce, product inventory software, product listing marketing, Web scraping
• Results-driven
• Solid interpersonal skills and emotional intelligence
• Passion for user experience
• Able to boil complex domains into practical and effective solutions
• 5 years of product management experience
• Ability to manage up and drive a vision to the rest of product and company overall
• Undergraduate degree in Computer Science, Engineering, Science, Maths or related Science or Commerce discipline 
• 3+ years’ experience in SaaS product/ software development with technical products/focus areas, product management, and/or program management
• Advanced knowledge of digital advertising technologies (preferred)
• Proficiency in SQL is a nice to have

This role is to be based in Cape Town

Nice to have:

•  Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks:

• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with 10X
• Stock Options
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Flexible work hours
• Casual work environment

Impact is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-RL1

The Company: 

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics visit www.impact.com.

Why this role is exciting! 

As an Account Executive, you are responsible for growing our client base with a focus on Enterprise clients though you will work across all segments. You have a proven track record of consultative sales; being the trusted advisor; the ability to negotiate; a strong understanding of the digital landscape and a willingness to embrace disruptive, fast paced technology companies. 

If you are excited about using your creativity, strategic, project management, and consultative selling skills to generate new business then this role will allow you to thrive and succeed. If this is you, we offer competitive compensation with generous benefits, a flexible remote working policy, and a supportive and committed team around you!

What you will be doing: 

• Learning, constantly
• Prospecting, always
• Attending events and being a representative of the Impact.com brand
• Leading with insight and delivering an exceptional prospect/ customer experience
• Build and grow your assigned territory while benefiting from the support of Marketing and Channels
• Achieving or exceeding individual quota bringing in new clients to Impact.com
• Manage multi-threaded sales cycles engaging end users through to C-level executives and building the value of our product
• Define, execute, and own an engagement plan for key prospects
• Manage your pipeline, deal flow, and forecasting with vigor and accuracy 
• All the while creating ‘irrational love’ amongst our customers

Does this sound like you? 

• Minimum of 4 years of closing sales experience, preferably within SaaS and performance marketing/ martech
• You have a network in-market that will support your success in this role.
• Ability to reach and develop relationships with decision-makers within the SEA market and key verticals
• Prior experience driving sales and business development activities
• Understanding of the digital ecosystem landscape and relationships
• Track record of success in carrying quarterly quotas and building and maintaining pipelines to achieve it
• Successful history of net direct new business sales, with the ability to prove consistent delivery against targets
• Track record of over-achieving quota (top 10-20% of company) in past positions
• Experience in bringing innovative / market-defining products to market within a competitive landscape
• The ability to collaborate across internal teams to achieve the business goals and objectives
• You are a contributor to the team culture 
• Ability to travel if needed and work autonomously in a remote environment
• Experience in performance, influencer, or affiliate marketing is a plus

Benefits (Perks):

• Private health insurance
• Office lunches
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.
• An employee-led culture team that plans inclusive events 
• Mental  Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage 
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and more, visit www.impact.com.

Why this role is exciting:

The Impact.com Account Executive through a clear understanding of the Impact Partnership Cloud, prospects, educates and secures operationally viable customers and achieves a targeted revenue goal.

Responsibilities:

• Build revenue and surpass assigned quarterly & annual quotas
• Convey advantages through online or in-person prospecting, discovery and demo of the platform
• Educate prospects on Impact products, associated benefits and build a business case
• Collaborate within and outside of sales team to ensure successful client onboarding
• Actively prospect new business to fulfil pipeline obligations
• Accurately report pipeline performance and velocity to direct manager through proper documentation via Salesforce
• Ensure customers are prepared to enter operational and onboarding queue for successful implementation
• Constantly build knowledge and understanding of marketing ecosystem and how Impact plays a role
• Maintain positive attitude, highlighted by persistence and curiosity
• Be an expert in your product line and industry ecosystem
• Achieve requisite NMRR goal as assigned by management
• Build 3X of quarterly quota in pipeline phase through prospecting and diagnostic calls
• Continually improve win close rate (~20% of all open opps)
• Maintain forward momentum through deal stage velocity

Does this sound like you?

• You have consultative and solution focused approached to selling and know how to ask the right questions
• You love presenting and do this is a way that is authentic, captivating and insightful
• You use the written word to your advantage by making the complex simple and the simple compelling
• You communicate and act with empathy
• You are self-driven, you hold yourself accountable, you are naturally curious and you can think strategically, execute tactically and remain patient and positive.
• You have experience in the Digital marketing world and can navigate the ecosystem
• Experience with Salesforce, Gsuite, excel and powerpoint
• Experience with outbound communication tools a + (salesloft, Groove .)
• 1-2 years of SaaS sales experience
• 3-4 years in a client facing role
• 2+ years of outbound communication and know how to capture attention 

Benefits/Perks:

• Unlimited PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development - learning the advanced partnership automation products
• Flexible work hours
• Private Health Insurance
• Internet Allowance
• Casual work environment
• Mental Health aware via Modern Health
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA

All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-RL1

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics, visit www.impact.com.

Why this role is exciting!

We are growing our sales organization to accommodate the increasing demand for our solution. We are looking for an experienced and dynamic sales person to own one of our top territories in North America. You will have the opportunity to grow rapidly and gain exposure to new marketing technologies as we progress! As an Account Executive, Commercial, you will be responsible for driving the sales process with prospective customers. Strong consultative and analytical skills are important for successful navigation from solution demo, the definition of the scope and final contract. Be the face and name of impact.com to some of the most well-known brands worldwide.

Responsibilities:

• Sell the product to the appropriate accounts and manage towards hitting a preset revenue target.
• Generate pipeline by proactively sourcing opportunities within the designated territory.
• Prepare & deliver world-class demos and value-based presentations.
• Answer prospects’ questions about product value, uses, integrations, and implementation.
• Pro-actively drive the process with a prospective client from initial prospecting to a signed contract and internal handoff.
• Drive active engagement by all internal and external stakeholders necessary to close a deal.
• Update SFDC daily with all relevant details needed to reflect business reality.

Does this sound like you:

• Bachelors Degree or equivalent experience.
• Ideally 2+ years of closing experience, within SaaS.
• Must be a true hunter!
• Independent person with the desire to excel in a competitive and highly rewarding industry.
• Strong communication, effective problem-solving, networking and presentation skills.
• Proven track record of building territories and addressing client needs.
• Experience handling objections at multiple levels of enterprise organizations.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.
• Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

Salary Range: $150-$200K OTE potential total on target earnings (base + commission), per year, plus eligibility to receive Restricted Stock Unit (RSU) grant.

This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-Santa Barbara

#LI-New York, New York

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics, and Levi’s, visit www.impact.com.

Why this role is exciting! 

We are growing our sales organization to accommodate the increasing demand for our solution. As an Enterprise Account Executive, you are responsible for growing our client base with a focus on Enterprise clients. You are committed to the success of the enterprise customer that could benefit from Impact.com and deliver the right solution for the client every time. You have a proven track record of consultative sales; the ability to negotiate; a strong understanding of the digital landscape and a willingness to embrace disruptive, fast paced technology companies.

If you are excited about using your creativity, strategic, project management, and consultative selling skills to generate new business then this role will allow you to thrive and succeed. If this is you, we offer competitive compensation with generous benefits, a flexible remote working policy, and a supportive and committed team around you!

What you will be doing: 

• Responsible for building and growing your own book of business, selling to our top accounts 
• Achieving or exceeding individual quota bringing in new clients to Impact.com
• Prior experience driving sales and business development activities
• Focus on executing transactions in an assigned account list and prospect for new opportunities
• Manage complete and complex sales-cycles presenting to C-level executives the value of our product
• Define, execute, and own an engagement plan for key prospects
• Develop and manage strong relationships within our Enterprise market segment, looking for opportunities to add value for the customer and develop additional revenue
• Territory/Vertical identification and research, to formalize a go to market strategy and create qualified target accounts
• Forecast sales activity and revenue achievement, while creating satisfied and referenceable customers

Does this sound like you? 

• Bachelor's Degree or equivalent experience
• Minimum of 5 years of closing sales experience, within SaaS.
• Ability to reach and develop relationships with C-level executives in key verticals
• Understanding of the digital ecosystem landscape and relationships
• Track record of success in carrying an Enterprise quota
• Successful history of net direct new business sales, with the ability to prove consistent delivery against targets
• Track record of over-achieving quota (top 10-20% of company) in past positions
• Experience managing and closing complex sales-cycles- demonstrated ownership of all aspects of territory management
• Experience in bringing innovative / market defining products to market within a competitive landscape
• The ability to build and maintain a strategic outbound motion with your Business Development Representative
• Must work well in a team selling environment
• Ability to travel if needed and work autonomously in a remote environment
• Experience within performance, partner, or affiliate marketing is a plus

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.
• Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

Salary Range: $210K-$260K potential total on target earnings (base + commission), per year, plus eligibility to receive Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Are you excited about the world of digital marketing and partnerships and ready to make a real impact in an innovative, international global company? At impact.com, the world’s biggest SaaS platform for partner marketing, we’re looking for someone just like you to join our vibrant team in Denmark!

What you will be doing: 

• Learning, constantly
• Prospecting, always
• Attending events and being a representative of the Impact.com brand
• Leading with insight and delivering an exceptional prospect/ customer experience
• Build and grow your assigned territory while benefiting from the support of Marketing and Channels
• Achieving or exceeding individual quota bringing in new clients to Impact.com
• Manage multi-threaded sales-cycles engaging end users through to C-level executives and building the value of our product
• Define, execute, and own an engagement plan for key prospects
• Manage your pipeline, dealflow, forecasting with vigor and accuracy 

What We Offer

• A collaborative and supportive atmosphere in our Aarhus office, where our dedicated e-commerce team thrives on creativity and innovation.
• Opportunities for professional growth and career advancement, because we believe in investing in our people.
• A culture built on trust, delegation, and initiative—your ideas matter here!
• A lively team environment that celebrates community and the joy of coming to work every day.

What We Expect

• Experience in Sales and Marketing: While a background in online or affiliate marketing is a plus, we’re open to diverse experiences!
• Communication Skills: You should be fluent in Danish and English, with a knack for clear and engaging communication.
• Tech-Savviness: Familiarity with tools like Office (Word, Excel, PowerPoint) and Google apps (Gmail, Google Docs) is essential.
• Independence and Initiative: We value self-starters who can prioritize tasks and work autonomously.

Does this sound like you? 

• Minimum of 4 years of closing sales experience, preferably within SaaS and performance marketing/ martech
• You have a network of advocates that will support your success in this role
• Ability to reach and develop relationships with decision makers within your territory and key verticals
• Prior experience driving sales and business development activities
• Understanding of the digital ecosystem landscape and relationships
• Track record of success in carrying an quarterly quotas and building and maintaining pipeline to achieve it
• Successful history of net direct new business sales, with the ability to prove consistent delivery against targets
• Track record of over-achieving quota (top 10-20% of company) in past positions
• Experience in bringing innovative / market defining products to market within a competitive landscape
• The ability to collaborate across internal teams to achieve the business goals and objectives
• You are a contributor to the team culture 
• Ability to travel if needed and work autonomously in a remote environment
• Experience within performance, partner, or affiliate marketing is a plus

If you’re ready to embark on an exciting journey with us and help shape the future of digital marketing, we’d love to hear from you! Join our story at impact.com and be part of something extraordinary.

impact.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our employees.

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Your Role at Impact:

As an Associate Customer Success Manager, you will be an incredible product expert! This involves utilizing our software suite to build stronger & more successful marketing campaigns. Portraying good business sense, a solid understanding of the digital ecosystem and being a critical thinker will have you shining and growing every day at Impact.

What You'll Do:

• Platform Knowledge : Run platform training and can consult on contracts, finance, ad tracking, and reporting.
• Account Management: Coordinate strategic initiatives with direction from manager.
• Customer Communications: Coordinate  communication including customer facing messaging regarding initiatives, outages, marketing efforts, etc. under the guidance of the manager. ensures clients communication including email, ticketing, and slack is documented in SFDC.
• Escalation Management: Distill feedback from clients and manage creation of all necessary documentation, including JIRA ticket, project trackers, and SFDC.
• Project/Task Management: Follow established processes for ticket creation and project tracking utilizing JIRA, Project Plans, SFDC, Coordinates status updates from key stakeholders under the guidance of manager.
• Commercial Efforts: Coordinate all renewal and expansion opportunities.

What You Have:

• 2-3 years customer service experience, preferably B2B
• Bachelor's Degree (Business, Marketing or related field a plus)
• Consistent track record of providing stellar support to customers.
• Solid understanding of the digital marketing ecosystem
• A healthy dose of initiative and the ability to remain flexible
• Detail-oriented and able to effectively prioritize tasks
• Be a critical thinker and an inventive problem-solver
• Professional interpersonal skills
• Enthusiastic teammate
• Phenomenal conflict resolution skills
• Excellent time management skills

Nice to have:

•  Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks:

• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Private Health Insurance
• Stock Options
• 3-year vesting schedule pending Board approval
• Primary caregiver leave
• Internet Allowance
• Flexible work hours
• Casual work environment
• Technology stipend

All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-RL1

The Company: 

At impact.com our culture is our soul. We are passionate about our people, and our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting-edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity are rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics, and Levi’s, visit www.impact.com.

Your Role at impact.com:

We are growing our sales organization to accommodate the increasing demand for our solution. As a B2B Account Executive, you will be engaging directly with SaaS businesses of all sizes, helping them to grow their business through partnership marketing. You will use proactive and inbound selling strategies to find and close new business and grow the customers' usage of the impact.com platform over time. You will use your knowledge of digital marketing to act as a trusted advisor and business consultant, running the sales process end-to-end with the customer. Be the face and name of impact.com to some of the most well-known brands worldwide.

What You'll Do:

• Develop and be responsible for your own annual, quarterly, and monthly territory business plan
• Generate pipeline by proactively sourcing opportunities within the designated territory
• Run discovery calls with C-level executives and department leaders 
• Sell through internal champions to multiple stakeholders, as well as directly to C -level 
• Prepare & deliver world-class demos and value-based presentations
• Answer prospects’ questions about product value, uses, integrations, and implementation
• Proactively drive the process with a prospective client from initial prospecting to a signed contract and internal handoff
• Drive active engagement by all internal and external stakeholders necessary to close a deal
• Update SFDC daily with all relevant details needed to reflect business reality

What You Have:

• Bachelor's Degree or equivalent experience. 
•  3+ years of closing experience, strong knowledge or experience in B2B SaaS Sales
• Independent person with strong communication, effective problem-solving, networking, and presentation skills
• Have a sharp focus on their goals and a belief that their daily, weekly, and monthly activities will help achieve them
• Have the desire and commitment to do what it takes to be successful in sales
• Have experience in value-based selling (i.e. The Challenger Sale)
• Growth Mindset - naturally curious, prioritizes self development   

Nice to have:

•  Affiliate & Partnerships Industry Fundamentals Certification by PXA

Salary range: Salary range: $200-$216K potential total on target earnings (base + commission), per year, plus eligibility to receive a Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental, and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Continued access to  Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Parental Leave
• Technology Stipend 
• Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos where each person can make a difference!

We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI_NewYork_NewYork

The Company:

At impact.com our culture is our soul. We are passionate about our people, and our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting-edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity are rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to purchase, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics, and more, visit www.impact.com.

Why this role is exciting! 

We are offering a unique opportunity to get an incredible amount of experience with a premier SaaS company. As a Business Development Representative you will get to learn from a management team that has a proven track record and be put on a fast track to develop your career. You’ll engage with marketing leaders from top tier brands and innovative start-ups, helping them understand how Impact can bring new value to their business.

What you will be doing: 

• Educate and qualify prospects about our transformative technology and the solution Impact provides for their marketing challenges
• Create opportunities for our account executive team through a combination of cold calling, email campaigns, and social selling techniques
• Work closely with Account Executives to build a pipeline for Impact’s products
• Track and manage prospects through Salesforce.com
• Participate in team meetings, networking, trade show events and activities to grow the business
• Providing valuable market and product feedback to continue to drive Impact’s business development strategy

Does this sound like you? 

• Bachelor's Degree or Equivalent Experience 
• Experience in any customer-facing service industry (retail, telesales, real-estate etc.)
• Excited by the prospect of getting an incredible amount of experience with all critical business functions - Sales, Business Development, Marketing, Client Services, Product, Technology and Finance
• Knowledge of Salesforce.com is a plus
• Above all else - hungry, humble and smart. Self-motivated and can get passionate about marketing & technology

Benefits (Perks):

• Medical, Dental, and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.
• Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

Salary Range: $76,500 potential total on target earnings (base + commission), per year, plus eligibility to receive Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics, visit www.impact.com.

Your Role at impact.com:

impact.com is seeking a Creator Relations Manager to run day-to-day creator onboarding focused on new creator growth and retention. This role is critical in helping creators on the impact.com platform understand how to utilize our tools to thrive and grow. The Creator Relations Manager will establish 1:1 relationships with creators who have joined the platform within the quarter, conducting onboarding calls and emailing various strategies to grow their overall brand partnerships and to start earning with their partners. 

As the Creator Relations Manager you will be responsible for monitoring newly joined creators & getting in touch with them to have a friendly 1:1 touch point as soon as they join. You’ll also be responsible for tracking your outreach, goals, and performance.

This role is the first of a new Creator Relations team that will eventually comprise various levels of creator management spanning the creator lifecycle on the platform. A unique opportunity to shape and nurture the future of impact.com creators, playing a key part in enhancing our brand’s influence and visibility on a global stage. The role will report to the Senior Manager, Creator Relations. Passion for influencer marketing, relationship building, talking on the phone, educating, and meeting new people are required!

What You'll Do:

• Creator Onboarding:
• Manage a pipeline of thousands of creators 
• Conduct 1-1 and group calls with creators to set them up & teach them the impact.com platform technology
• Creator Growth: 
• Assist creators in partnering with brands on both affiliate and campaigns 
• Analyze and provide recommendations from individual and network-wide data to help grow creator’s earnings & partnerships 
• Work with the data team to develop and uncover network-wide data & individual creator reporting 
• Relationship Management:
• Get to know the creators you’re onboarding 
• Establish trust and comradery to lay the foundation of the creator’s relationship with impact.com 
• Be positive, helpful, and relatable in your conversations  
• Data and Reporting:
• Learn and understand our data reporting system
• Download weekly list of newly joined creators & use excel functions to parse out existing creator communications
• Track portfolio performance and utilize data to spearhead daily activities  

What You Have:

• 3+ years of experience working with creators & managing creator relationships
• Strong understanding of social media platforms, influencer marketing trends, and engagement strategies
• Excellent communication and interpersonal skills with a focus on relationship-building
• Loves talking on the phone 
• Strong organizational skills including experience with Google Sheets 
• Creative thinker with the ability to craft engaging experiences and content tailored to creator audiences
• A self-starter mentality & drive for excellence 
• Analytical thinker with the ability to digest data and turn it into shareable & actionable insights

Nice to have:

• Prior experience onboarding customers
• Knowledge of impact.com platform
• Love of data digging, google sheets & formulas, and reporting on metrics  
• Passion for creator affiliate marketing 

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Salary range: $75,000.00- $98,000.00 base salary with a variable target of $18,750.00 - $24,500.00 plus eligibility to receive Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Continued access to  Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Parental Leave
• Technology Stipend 
• Office only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-NewYork,NewYork_Hybrid

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics, visit www.impact.com.

Your Role at impact.com:

As a Renewal Manager, you will have commercial ownership over a portfolio of 200+ accounts. Your role is highly collaborative, and you will be working with internal and external partners to grow accounts at the time of renewal, mitigate down sells, drive incremental revenue expansion and execute contract changes throughout the customer lifecycle. This role offers you the opportunity to grow commercial negotiation skills, build customer sales processes and contribute to the rapid growth of the department and impact.com.

What You'll Do:

• Utilize business development skills to successfully uncover revenue expansion and retention opportunities.
• Negotiate value-driven renewals and contract changes with a high level of professionalism when interacting with our top tier customers and partners
• Collaborate internally with various teams to coordinate successful outcomes for the customer and impact.com.
• Use creative problem-solving skills to balance customer needs and business outcomes.
• Build, manage, and forecast customer revenue pipelines (including renewals, upsells and cross-sells)
• Contribute directly to the development and growth of the high performing team.

Have fun! We are a team that values creativity, learning and growing in a supportive and helpful environment – all while having some laughs and a good time.

What You Have:

• SaaS renewals, customer success and/or sales experience
• Highly organized, detail oriented and have excellent time management skills.
• Takes initiative and ownership, enthusiastic and eager to learn
• Strong communication, effective problem-solving and presentation skills.
• Experience handling objections at different levels of organizations.
• Seeks to understand multiple perspectives in a situation and have great conflict resolution skills
• Embraces teamwork and cross-team collaboration.
• Solve problems with curiosity and creativity
• Are passionate about creating a great customer experience
• Embody the characteristics of Humble, Hungry and Smart

Nice to have:

•  Affiliate & Partnerships Industry Fundamentals Certification by PXA

Salary range: $80,000- $100,000 + 25% Variable Commission Plan, plus eligibility to receive Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Continued access to  Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Parental Leave
• Technology Stipend 
• Office only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics visit www.impact.com.

 Your Role at Impact:

As a CSM you will be responsible for the management of client relationships to promote retention and growth, through identifying up-sell, cross-sell, and churn-risk early. You will be focusing on the Indonesia market, as well as other SEA clients.

Join us if you are passionate about strategic, goal-driven account plans and processes to ensure productive relationships with clients. This position works closely with cross functional teams as the client advocate, to help develop solutions to meet client goals.

What You'll Do:

• Platform Knowledge:
• Clearly understand our core functionality and how partnership marketing fundamentals tie into our solutions and product offering
• Run platform training and consult on contracts, dangerous configurations, finance, ad tracking, and reporting
• Account Management:
• Drive partnership collaboration, promote initiatives, increase platform adoption, and communicate value under the guidance of your manager and or executive sponsor(s)
• Escalation Management:
• Follow and leverage a standardized process to track open issues with the customer and within Impact, with the goal of providing transparency to open items and a basis for escalation for those efforts that require multiple internal teams to participate
• Project/Task Management:
• Produce and execute against technical account configuration efforts, coordinating with the Solutions Design and Delivery team as appropriate, to ensure the customer’s technical configuration of the platform enables account management activities
• Coordinate efforts with the Solutions Design and Delivery team to ensure new technical integrations or highly technical updates are completed in a timely fashion
• Commercial Efforts: 
• Validate and review PPV (Positive Predictive Value) pacing reports to ensure the customer's desired outcomes are on track, and to identify opportunities to upgrade the customer’s contracts in a timely fashion
• Validate and review customer account funding status to ensure the customer can meet their partner commitments
• Perform periodic churn risk analysis for the customer to identify opportunities to further engage with the customer and demonstrate the value proposition of the platform
• Perform a financial analysis to better predict the revenue for the account for the current fiscal quarter, half, year, and next year
• Help to facilitate all renewal and expansion opportunities
• Analyse program performance to identify renewal expansion opportunities
• Partner with managers and executive sponsors for negotiations and executive outreach as it relates to renewal opportunities

What You Have:

• Bachelor or Master degree
• 3+ years direct B2B SaaS sales experience, strong preference towards marketing technology (tracking, measurement, etc)
• 3+ years experience in Marketing Consulting, Customer Success, Account Management, Business Development, or other client-facing roles where you managed a book of clients
• SaaS company experience preferred
• Customer Focus, Commercial Drive, Service-oriented
• Experience with business-to-business commerce and Internet communication software (advantageous)
• Fluent in English and Indonesian

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks:

• Unlimited PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development - learning the advanced partnership automation products
• Flexible work hours
• Casual work environment

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

Our Company:

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics, visit www.impact.com.

Your Role at impact.com:

As a Customer Success Manager, you will be an incredible product expert! This involves utilizing our software suite to build stronger & more successful marketing campaigns. You will serve as the primary point of contact for clients, providing proactive support, resolving issues, and driving adoption and utilization of our products. This role requires a combination of excellent communication skills, technical expertise, and a deep understanding of customer needs in order to drive customer retention, expansion, and overall success. Portraying good business sense, a solid understanding of the digital ecosystem and being a critical thinker will have you shining and growing every day at Impact!

What You Have:

• 3+ years of customer success/relationship experience, preferably B2B
• Must have affiliate marketing experience
• Bachelor's Degree or equivalent experience (Business, Marketing, or related field a plus)
• Consistent track record of providing stellar support to customers
• Embraces teamwork and cross-team collaboration
• Strong understanding of the digital marketing ecosystem (Affiliate & Partnerships)
• A healthy dose of initiative and the ability to remain flexible
• Detail-oriented and able to efficiently prioritize tasks
• Be a critical thinker and an inventive problem-solver
• Professional communication skills
• Enthusiastic teammate
• Great conflict resolution skills
• Excellent time management skills

What You'll Do:

• Delivering world-class support to our top clients.
• Maintain a balanced proactive/reactive relationship with your assigned accounts.
• Dedicated duties include account monitoring, regular check-ins, and relationship building.
• Reactive duties include training, product support, and appropriate delegation when technical issues and feature requests arise.
• Understand clients' goals and objectives to drive strategic growth, and provide guidance on how our platform and services can support their needs
• Become an expert on the Impact.com platform, staying up to date with new features, functionality, and industry trends
• Drive product adoption and usage among clients, ensuring they fully leverage the capabilities of our platform
• Monitor client health metrics, track usage patterns, and proactively address any potential risks to customer retention
• Advocate for customers' needs and requirements, working with cross-functional teams to deliver exceptional customer experiences

Nice to have:

•  Affiliate & Partnerships Industry Fundamentals Certification by PXA

Salary Range: $80,000 - $90,000 per year, plus 25% Variable Commission Plan ($20,000-$22,500) and generous stock (RSU) award.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Continued access to  Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Parental Leave
• Technology Stipend 
• Office only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-NewYork,NewYork_Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics visit www.impact.com.

Your Role at impact.com:

If you are excited about using your creativity, strategic, project management, and consultative selling skills to generate new business then this role will allow you to thrive and succeed. If this is you, we offer competitive compensation with generous benefits, a flexible remote working policy, and a supportive and committed team around you!

What You'll Do:

• Responsible for building and growing  your own book of business, selling to our top accounts 
• You will work closely and be supported by the Business Development, Channel Partnerships and Marketing teams.
• Achieving or exceeding individual quota bringing in new clients to Impact
• Prior experience driving sales and business development activities is essential
• Focus on executing transactions in an assigned territory and prospect for new opportunities
• Manage complete and complex sales-cycles presenting to C-level executives the value of our product
• Define, execute, and own an engagement plan for key prospects
• Develop and manage strong relationships within our enterprise segment whilst looking for opportunities to add value for the customer and develop additional revenue
• Territory/Vertical identification and research, to formalise a go to market strategy and create qualified target accounts
• Forecast sales activity and revenue achievement, while creating satisfied and referenceable customers

What You Have:

• Sales Experience in Affiliate/ Influencer/Referral Marketing  
• Experience selling B2B SaaS
• Ability to reach and develop relationships with C-level executives in key verticals
• Understanding of digital ecosystem landscape and relationships
• Track record of success in carrying a quota, closing medium to large accounts 
• Successful history of net direct new business sales, with the ability to prove consistent delivery against targets
• Track record of over-achieving quota (top 10-20% of company) in past positions
• Experience managing and closing complex sales-cycles- demonstrated ownership of all aspects of territory management
• Experience in bringing innovative / market defining products to market
• Must work well in a team selling environment

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Responsible PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Flexible remote working policy
• Training & Development - Free Coursera Subscription and PXA partnerships learning
• Restricted Stock Units - 3-year vesting schedule pending Board approval
• Internet Allowance
• Gym reimbursements
• Technology stipend
• Wellness App - Free Subscription to ‘Modern Health’Pension Scheme, Health and Dental Insurance
• Parental Leave
• Free in office lunches several days per week 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

Role Title: Marketing Analytics Manager 

The Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics, and more, visit www.impact.com.

Your Role at impact.com:

This role requires you to be based in New York City or Columbus, OH

We are seeking a highly skilled and experienced Marketing Analytics Manager to join our dynamic team. The ideal candidate will have a strong analytical background, a deep understanding of B2B marketing strategies, and a passion for leveraging data to drive business decisions. As the Marketing Analytics Manager, you will play a critical role in analyzing marketing performance, identifying trends, and providing actionable insights to optimize our marketing efforts and support our growth objectives.

Responsibilities:

• Collaborate with Marketing (primarily) and cross-functional teams (sales, product, customer success) to identify opportunities to increase efficiency, scale, and align strategies with business objectives.
• Own the relationship with marketing managers, working on measurement, goals, and implementation of data-driven marketing strategies and initiatives.
• Develop, maintain, and present marketing dashboards and reports to track key performance indicators (KPIs) and measure the effectiveness of marketing campaigns.
• Analyze and interpret complex data sets to provide actionable insights on marketing performance, customer behavior, market trends, and cross-channel spend optimization.
• Provide data-driven insights and recommendations for new marketing campaigns, tests, channel launches, and customer acquisition and lifecycle analyses.
• Explain complex analyses simply and intuitively, challenging assumptions when necessary.
• Regularly communicate marketing analytics and findings to CMO and other Executives, providing clear and concise insights to inform strategic decision-making.
• Utilize advanced analytics tools and techniques to segment audiences, forecast trends, and optimize marketing spend.
• Stay up-to-date with industry trends and best practices in marketing analytics and B2B SaaS.
• Manage a team of Marketing Analysts.

Qualifications:

• This role requires you to be based in New York City or Columbus, OH
• Bachelor’s degree in Marketing, Business, Statistics, or related; Master’s degree preferred, or relative real world experience.
• 7+ years of experience in marketing analytics, preferably in a global B2B SaaS environment.
• Proficiency in data analysis tools such as SQL, Excel, Tableau, Google Analytics, and Salesforce.
• Strong understanding of B2B and digital marketing channels, including SEO, SEM, email marketing, content marketing, and social media.
• Deep knowledge of measurement methodologies for online and offline marketing channels.
• Proven track record in using quantitative analysis, statistical analysis, and predictive modeling techniques to drive marketing decisions.
• High technical aptitude and analytical thinker with superior problem-solving and decision-making skills.
• Extremely detail-oriented and organized, with experience in gathering, structuring, monitoring, and validating data to ensure integrity and hygiene.
• Excellent multi-tasking, time, and project management skills, with the ability to plan in advance and meet deadlines.
• Strong communication and presentation skills, capable of conveying complex data in a clear and understandable manner.
• Independent, self-motivated individual who works well under pressure with a positive, service-oriented attitude.
• Highest level of integrity and good judgment, with the ability to handle highly sensitive, confidential information.
• Ability to work independently and collaboratively in a fast-paced, dynamic environment.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.
• Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

Salary Range: $110,000 - $130,000 per year plus additional 5% variable annual bonus contingent on Company performance and eligible to receive Restricted Stock Unit (RSU) grant. *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Onsite

The Company: 

At impact.com our culture is our soul. We are passionate about our people, and our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting-edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit www.impact.com.

Your Role at impact.com: 

As a Publisher Development Manager, you will be responsible for managing day-to-day interactions with a portfolio of publisher customer accounts at Impact. You will use strong problem-solving and solution-driven thinking. You will drive a world-class partner experience that builds trust, retention, and loyalty. Your role is pivotal to ensuring publishers feel supported and empowered to grow their partnerships with our advertisers at Impact.

What You'll Do:

• Responsible for meeting publisher account growth targets to increase publisher revenue (commission payout).
• Create development plans for the assigned book of business that builds trust, retention, and loyalty with publisher partners.
• Identify, propose, and support new matchmaking efforts for publishers with Impact advertiser partners.
• Capable of identifying and escalating publisher challenges early, succinctly, and with a potential resolution.
• Analyze publisher data quarterly to ensure publishers are engaged and growing.
• Build strong relationships with internal teams at Impact including but not limited to: Customer Growth, Support/Customer Solutions, Onboarding, Technical Services and the Partnerships Lab team.

What You Have:

• Affiliate/Publisher knowledge: Experience in the performance marketing industry with an in-depth understanding of affiliate platform tracking capabilities, different publisher types, and different payment models. 
• Strong communicator: communicate effectively with publishers, advertisers, agencies, and internal team members
• Influential: be persuasive and command respect, by being a leader and expert in your knowledge of our company and products
• Data-driven: accurately measure the effectiveness of programs and efforts, use findings to improve processes
• Prioritization: prioritize effectively based on activities that will receive higher return for all audiences 
• Visionary: be able to diagnose potential issues before they arise
• Agile: be able to adapt quickly to changes and adopt new strategies
• Self-Motivated, Attention to Detail, Passion for Learning, Team player

Nice to have:

•  Affiliate & Partnerships Industry Fundamentals Certification by PXA

Salary range: $80,000-$100,000 base + 25% variable compensation plan (base + commission) for an OTE of $100,000K- $125,000 per year, plus eligibility to receive Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Continued access to  Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Parental Leave
• Technology Stipend 
• Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI_NewYork_NewYork

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Your Role at Impact:

Partner with our Sales, Product and Marketing teams to assist in our most important go-to-market launches. Participate in their success by building strong relationships, executing learning programs and playbooks and supporting deal strategy. Have a big impact by supporting GC GTM teams

What You'll Do:

• Act as a partnership SME, enabling sales team to understand the value of the Partnership Cloud
• Design, develop and maintain training strategies and programs for the Partnership Cloud sales team
• Own programs for strategic rollouts and go-to-market activities across the revenue organization
• Own coaching and content programs, analytics and processes on sales enablement platform
• Build training programs which de-complexify features/concepts and deliver growth generating tactical playbooks
• Conduct live training sessions and product bootcamps, to reinforce pitch and positioning and create product experts, increasing new business
• Build strong relationships with internal stakeholders, identify and leverage SMEs
• Support sales team with the customization of sales assets (including decks)
• Support sales team to constantly increase new business and expand sales opportunities
• Research, implement and guide the adoption of productivity tools and learning platforms
• Constantly monitor, assess and improve training content & tools

What You Have:

• Minimum of 2 years in learning, sales enablement, or relevant client facing experience (Saas/B2B/Digital experiences are a plus)
• BA Degree or above in Corporate Training, Psychology, Sociology, or in arts performance with educational (teaching) experience (a plus)
• Established as a strong influencer across organizations
• Fantastic standing amongst cross-functional teams throughout past working initiatives

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• 6 months paid Primary caregiver leave
• Private Health insurance
• Mental Health & Wellness care via Modern Health
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness activity fee reimbursementsTechnology stipend Bi-weekly lunchesTraining & Development
• Learning the advanced partnership automation products

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting-edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics, and Levi’s, visit www.impact.com.

Your Role at impact.com:

A Regional Vice President (RVP) for Business Value Assessment is focused on assessing and articulating the business value of a company’s products or services. Responsible for business process assessment, business value analysis, business case development, proposal development, and building pre and post-sales models to scale a team of business value consultants. 

What You'll Do:

Strategic Leadership:

• Develop and implement strategies to assess and communicate the business value of products and solutions to customers and stakeholders.
• Collaborate with executive leadership to align business value assessments with overall company goals.

Customer Engagement:

• Engage with key customers to understand their needs and demonstrate how the company's solutions can drive business value.
• Lead presentations and workshops to illustrate potential ROI and business impact.

Cross-Functional Collaboration:

• Work closely with sales, marketing, product management, and customer success teams to ensure alignment on value propositions and customer feedback.
• Foster collaboration between teams to enhance client solutions and improve business results.

Data Analysis:

• Analyze market trends and customer data to identify value opportunities and improve assessment methodologies.
• Utilize quantitative and qualitative data to support value propositions and create detailed business case studies.

Training and Development:

• Train sales and account management teams on business value assessment frameworks and methodologies.
• Develop tools and resources to aid teams in articulating business value to clients.
• Performance Metrics:
• Establish metrics to measure the effectiveness of business value assessments and continually refine processes based on outcomes.
• Report on assessment results and provide insights and recommendations to drive improvement.

What You Have:

Education:

• Bachelor’s degree in business, finance, or a related field; MBA or advanced degree preferred or equivalent experience 

Experience:

• Proven experience in a senior leadership role, ideally with a focus on business value assessment, consultancy, and/or strategic sales.
• Experience in managing large-scale projects that demonstrate business impact.
• Experience building self-service ROI models for enterprise and commercial AEs. 

Skills:

• Strong analytical and problem-solving skills to assess complex business scenarios.
• Excellent communication and presentation skills, with the ability to articulate complex ideas clearly to diverse audiences.
• Strong interpersonal skills to build relationships with stakeholders at all levels.
• Familiarity with data analysis tools and techniques.

Industry Knowledge:

• Understanding of industry trends, competitive landscape, and customer challenges within the specific market.

Leadership:

• Experience leading teams and managing cross-functional projects effectively.

Nice to have:

•  Affiliate & Partnerships Industry Fundamentals Certification by PXA

Salary range: $195,000K-$227,500 potential total on target earnings (base + commission), per year, plus eligibility to receive a Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Continued access to  Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Parental Leave
• Technology Stipend 
• Office only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI_Remote

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and more, visit www.impact.com.

Why this role is exciting:

This role aims to create long-term value for impact.com Greater China region by finding new opportunities for growth and expansion. BDR will use various strategies, including cold calling, emailing and networking, to identify and connect with prospective clients or customers. 

Responsibilities:

• Develop a thorough understanding of product, industry and prospecting basics - including how to blueprint, cold call, social sell etc
• Master company procedures and internal workflows - including how to use sales automation tools, account based marketing and selling etc
• Responsible for prospecting new accounts by conducting extensive research on the target market 
• Meet and exceed monthly and quarterly pipeline goals through strategic prospecting
• Use outbound sales skills to create opportunities for our account executive team through a combination of cold calling, email campaigns, and social selling techniques
• Develop, manage and engage with a prospect base in the Greater China Region
• Educate and qualify prospects about our transformative technology and the solution Impact.com provides for their marketing challenge
• Research and identify key decision makers at prospect companies and expand the breadth and depth of customer presales engagement
• Provide valuable market and product feedback to continue to drive Impact’s business development strategy
• Work closely with Account Executives to build a pipeline for Impact’s products
• Track and manage prospects through Salesforce.com
• Participate in team meetings, networking, trade show events and activities to grow the business
• Meet and exceed your quarterly goal of new customer opportunities brought to the Sales Executive team
• Strategic outreach on our top priority targets with respective messaging to personas in the C-Suite that accurately describe our value in juxtaposition to their key focus areas 
• Maintain healthy sales pipeline
• Performing research on competitors, consumer behavior, market trends, product developments and lead acquisition methods
• Analyzing customer personas and target audience demographics to generate leads
• Compiling lists of potential leads to contact with information
• Collaborating with sales teams to identify and convert prospective customers
• Attending networking events to build and maintain professional relationships

Does this sound like you?

• Thrive in a fast-paced working environment, can pivot and work autonomously and are excited about working in a learning and growth culture
• A Bachelor’s degree and a minimum of 3 years of related experience; or an advanced degree without experience; or equivalent work experience.
• Are passionate about creating a great customer experience
• Solve problems with curiosity and creativity
• Seek to understand multiple perspectives in a situation
• Great communicator internally and externally
• Highly organized and up-to-date on tasks
• Embody the characteristics of Humble, Hungry, Hustle and Smart 

Benefits/Perks:

• Unlimited PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development - learning the advanced partnership automation products
• Flexible work hours
• Private Health Insurance
• Internet Allowance
• Casual work environment
• Mental Health aware via Modern Health
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA

All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-RL1

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and more, visit www.impact.com.

Why this role is exciting:

Senior Solutions Architect helps formulate ideal technical solutions for potential clients. Working alongside Sales team, this employee will support them at prospect meetings, design implementation, also provide his/her knowledge to enable Sales team. This role should be professional on technical side, be responsible for complicated client integrations, as well as troubleshootings.

What you'll do:

• Professional about company's products and solutions
• Manage technical integrations and onboardings for clients' platforms
• Work with Sales team ensuring solution feasibility
• Communicate with clients' tech teams, guiding them about implementation
• Manage trouble shootings for clients during integration
• Enable Sales team with product and technical knowledge

Does this sound like you?

• 5+ years experience on presales technical consulting/support (client facing)
• Qualified business communication skills
• Bachelor degree or above in computer science or information systems, familiar with JS and API development will be preferred
• Excellent communication / interpersonal skills
• Fluent Chinese (Mandarin) and English

Benefits/Perks:

• Unlimited PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development - learning the advanced partnership automation products
• Flexible work hours
• Private Health Insurance
• Internet Allowance
• Casual work environment
• Mental Health aware via Modern Health
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA

All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-RL1

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics visit www.impact.com.

Why this role is exciting:

Working at impact.com as a CRM Automation Specialist is an exciting opportunity to be part of a cutting-edge, fast-growing company at the forefront of the partnership economy. With a focus on innovation, impact.com provides a dynamic environment where your expertise in CRM automation can directly influence global marketing strategies and drive customer success. You'll collaborate with talented professionals, leverage advanced tools, and have the chance to shape automated workflows that enhance customer relationships and optimize business processes. Plus, impact.com’s culture promotes growth, creativity, and making a meaningful impact on a global scale!

What you will be doing:

• Partner with Data Enablement to establish and maintain two-way data hooks for ipost, marketo, sendgrid, intellum, and our internal data sources. 
• Partner with Data Enablement to create and maintain a unified outbound email reporting dataset across all ESPs. Ideally, the unified view would include Salesforce, Hubspot, and Outreach communication. 
• Establish unified preference center, ensure subscription preferences are collected & applied correctly across all ESPs.
• Build and maintain event-based triggered emails.
• QA and troubleshoot customer communications to ensure they are responsive, device-friendly, trackable, and functional
• Build advanced scripting for dynamic content capabilities.
• Consult/Execute advanced CSS, HTML development.
• Manage marketing email tech processes and platforms (provisioning, utilization, upgrades, troubleshooting).
• Merge and simplify our Email tech stack under fewer ESPs and SAAS solutions.
• Partner across Data Enablement, Engineering, Product, Data Science to define requirements, and architect and implement new email capabilities.
• Partner with Product & Engineering team to ensure seamless transactional email customer experience.

Does this sound like you?

• Salesforce and or Marketo experience
• Verifiable experience with Google Suite (docs, sheets, slides, data studio) Confluence, Slack, and WordPress.
• JSON, CSS, HTML, PHP, SQL, email coding. 
• Proficiency in marketing automation technology.
• Deep understanding of Anti-Spam best practices and legislation.
• Outstanding written English skills.
• API experience is a plus.
• Proactive, professional, and detail-oriented.
• Time management and organizational expert.
• Bachelor's degree in Marketing, or relevant field.

Nice to have:

•  Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks:

• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund
• Stock Options
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Flexible work hours
• Casual work environment

Impact is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-NK1

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit www.impact.com.

Your Role at impact.com:

As a Customer Solutions Specialist, you will be an impact.com platform expert enabled to provide world-class customer support. You will assist our clients on how to best use our platform to manage their Partnerships Channel. Engage with a wide range of clients (from small publishers to multinational brands) via our in-app live chat and ticket system. Collaborate within your team and with other teams across the globe using a selection of tools to craft solutions to clients’ issues. Your daily role will be to provide support for account setup, platform usage as well as finance questions. You will have the opportunity to troubleshoot technical issues and the ability to escalate to other teams where applicable. Your curiosity and drive will be needed to continuously learn about impact.com’s platform and our clients’ partnership marketing efforts. 

The Customer Solutions team is part of the broader Customer Engineering team, whose responsibility is to ensure a high-quality user experience and drive user retention. Our global Customer Solutions team comprises Customer Solutions Specialists who provide 24/5 product support coverage while continuously finding ways to improve our user experience and operational efficiencies.

What You'll Do:

• Support during US Pacific hours, 5 pm to 2 am SAST (PDT)/ 4 pm to 1 am SAST (PST). 
• Be the first point of contact when a client has a problem using the platform.
• Engaging with our users via in-app chat and ticketing system
• Investigating and troubleshooting user and platform issues, including replicating the client’s experience, testing features, and gathering information  
• Learning how to best assist our client’s business through the best use of the platform and new features as they are developed
• Manage support cases to ensure issues are recorded, tracked, and resolved in a timely manner.
• Liaise with a diverse group of professionals across multiple teams. 
• Be involved in cross-functional projects aimed at improving a delightful customer experience with operational efficiency. 
• Work with the Senior team to drive operational efficiencies, change, and alignment with internal teams. 

What You Have:

• 2+ years experience in one of the following:  Front End web development and Technical Customer Support
• Proven track record of solid technical troubleshooting skills
• University Degree in Computer Science or Mathematics 
• Experience in customer support/service within the SaaS world
• Understand the Affiliate Market EcoSystem
• Basic understanding of how business processes work to empathize with what our clients are trying to get done on our platform
• “Superuser” level understanding of the internet - Google-Fu master!
• Detail-oriented, able to effectively prioritize tasks, triage conflicting issues with solid time management
• Customer-centric, willing to be an advocate for your client’s needs and a passion for providing a great customer experience
• Excellent verbal and written communication skills
• Able to break down complex topics into digestible explanations
• The ability to analyze data for insights
• A quick thinker and problem-solver with the ability to pivot when needed
• A self-starter that can work autonomously as well as in a team, and knows how to get stuff done
• Resourceful and able to teach oneself and find an answer
• Hungry to learn and continuously grow your knowledge as the Product/Business evolves
• Familiarity with concepts like API, FTP, SQL, Javascript, and HTML
• Familiarity with Excel or QuickBooks
• A tertiary qualification in customer service or digital marketing is beneficial

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognizing that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance

Fitness club fee reimbursementsTechnology stipend 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-NK1

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics visit www.impact.com.

Your Role at impact.com:

As a Customer Solutions Specialist, you will be an impact.com platform expert, enabling you to provide world-class customer support, assisting our clients in the best way to use our platform to manage their Partnerships Channel. Engaging with a wide range of clients (from small publishers to multinational brands) via our in-app live chat and ticket system. Collaborating within your team and with other teams using a selection of tools to craft solutions to clients’ issues. Your daily role will be to provide support for account setup, platform usage as well as basic finance related questions . You will have the opportunity to troubleshoot technical issues and the ability to escalate to other teams where applicable. Your curiosity and drive will be needed to continuously learn about impact.com’s platform and our clients’ partnership marketing efforts. 

The Customer Solutions team, part of our larger Customer Engineering division, is committed to delivering a high-quality user experience and supporting user retention. This global team consists of Customer Solutions Specialists who provide 24/7 product support, continuously improving both user experience and operational efficiency.This position involves shift work, including weekends, and schedules may vary periodically to meet our team and customer needs.

What You'll Do:

• First point of contact when a client has a problem with using the platform 
• Engaging with our users via in-app chat and ticketing system
• Investigating and troubleshooting user and platform issues, including replicating the client’s experience, testing features and gathering information  
• Learning how to best assist our client’s business through the best use of  the platform and new features as they are developed
• Manage support cases to ensure issues are recorded, tracked, resolved, and our client’s feel supported all  in a timely manner.
• Liaising with a diverse group of professionals across multiple teams. 
• Get involved in cross-functional projects aimed at improving customer experience and operational efficiency. 
• Working with the Senior team to drive operational efficiencies, change, and alignment with internal teams. 
• Mentor the broader team.

What You Have:

• Experience in customer support/service within the SaaS world
• Understand the Affiliate Marketing Eco System
• Basic understanding of how business processes work to empathise with what our clients are trying to get done on our platform
• “Super user” level understanding of the internet - Google-Fu master!
• Detail-oriented, able to effectively prioritize tasks, triage conflicting issues with solid time management
• Customer-centric, willing to be an advocate for your client’s needs and a passion for providing a great customer experience
• Excellent verbal and written communication skills
• Able to breakdown complex topics into digestible explanations
• The ability to analyse data for insights
• A quick thinker and problem-solver with the ability to pivot when needed
• A self-starter that can work autonomously as well as in a team, and knows how to get stuff done
• Resourceful and able to teach oneself and find an answer
• Hungry to learn and continuously growing your knowledge as the Product/Business evolves
• Familiarity with concepts like API, FTP, SQL,HTML, as well as basic business accounting
• Ability to use Initiative & be Proactive 

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
•  PTO requests are approved at the discretion of your manager to ensure appropriate team coverage while supporting individual well-being. We encourage thoughtful planning to maintain our commitment to high-quality service.
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance

Fitness club fee reimbursementsTechnology stipend 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-NK1

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

客户技术支持专员/Customer Solutions Specialist

你的工作:

• 为我们的客户和合作伙伴提供产品支持。帮助客户充分地使用平台，保证客户的满意度
• 快速理解，诊断，故障排除，确定解决方案. 通过在线聊天和工单系统及时有效地回答客户疑问，解决客户系统问题。
• 参与并定制线上问题处理流程，帮助团队知识库的建设；
• 成为我们的平台专家，识别常见的客户挑战，与跨部门合作解决客户需求和改进产品

你有什:

• 本科或以上学历；
• 在以下领域有2-4年以上工作经验者优先:
  客户技术支持，SaaS企业，市场营销, 联盟/合作伙伴营销，服务质量管理
• 熟练的英语口语，写作能力（日常与团队和客户沟通时需要用英语）
• 有较强的问题分析排查能力，有追根溯源的好奇心
• 表达能力强，谈吐清楚，能够理解和解释复杂的技术概念
• 有条理，善于时间管理, 注重细节
• 责任心强，工作积极主动； 具有团队合作精神，适应能力强，有一定的抗压能力
• 熟练使用Google suite/Word/Excel/PPT/Confluence等软件
• 熟悉以下概念者优先：API, FTP, JavaScript, HTML/CSS, Affiliate Marketing
• 能够接受双休日，节假日调休

Benefits:

• Hybrid work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• 6 months paid Primary caregiver leave
• Private Health insurance
• Mental Health & Wellness care via Modern Health
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness activity fee reimbursementsTechnology stipend Bi-weekly lunchesTraining & Development
• Learning the advanced partnership automation products

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and more, visit www.impact.com.

 What You'll Do:

• Provide enterprise-level Product Support to our customers and partners, covering chat and ticketing. Empower our customers to get the most out of our platform and grow their businesses.
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are done in a timely manner.
• Contribute to internal and external knowledge base support documentation to drive best practices.  
• Diagnosing, troubleshooting, and identifying solutions to resolve customer and system issues promptly and efficiently.
• Become our platform expert, identify common customer challenges, work with cross-department on customer needs and product suggestions

 What you have:

• Bachelor's degree or higher
• Experience (2-4+ years) in one or more of these areas is preferable:
  • Customer Technical Support
  • Working in a SaaS business
  • Digital Marketing industry
  • Service Quality Management
• Fluent in both English and Chinese (spoken and written)
• Excellent communicator with strong interpersonal skills, and the ability to understand and explain complex technical concepts to your audience 
• Organized, excellent at time management  
• Team player with great adaptability 
• Customer Focus, Commercial Drive, Service-oriented mindset
• Strong sense of responsibility, motivated self-starter 
• Curiosity to identify, research, and solve problems
• Great multitasker, ability to work independently 
• Proficiency in Word/Excel/PPT and other software. Strong document editing ability
• Familiarity with concepts like APIs, FTPs, HTML/CSS, and affiliate marketing (preferred)
• Open to working weekend and holiday shifts 

Benefits:

• Hybrid work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• 6 months paid Primary caregiver leave
• Private Health insurance
• Mental Health & Wellness care via Modern Health
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness activity fee reimbursements
• Technology stipend Bi-weekly lunchesTraining & Development
• Learning the advanced partnership automation products

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics visit www.impact.com.

Your Role at impact.com:

As a leader in impact.com's Customer Engineering organization, you will be responsible for leading a team of customer-focused and technically proficient implementation engineers. You will have the excellent opportunity to manage and grow the team, while ensuring all round development and well-being of individual team members. As an experienced technical professional, you will also be able to assist and guide the team in developing best-in-class client solutions on impact.com's award winning Partnership Cloud SaaS platform.

What You'll Do:

• Assist the team in developing custom client SaaS solutions, including the review and approval of technical plans
• Lead and grow a team of technical engineers by recruiting, mentoring and coaching
• Retain and develop talent through goal setting, career planning and development
• Conduct regular 1:1s and CFRs to ensure team high satisfaction and well-being
• Participate in tracking team KPIs and ACRs
• Quickly become proficient on impact.com's partnership automation platform and related technologies
• Build, review, improve and be responsible for the roll out of departmental tools and processes
• Act as an escalation point for internal and external requests
• Participate and lead departmental and cross functional projects and initiatives

What You Have:

• 5+ years of hands-on experience leading the design and development of client solutions on SaaS platforms
• 3+ years of team lead and/or team management experience
• 7-10 years of relevant industry/domain experience
• Bachelor’s degree in Computer Science, Engineering, Math, Science or Commerce discipline
• Excellent communication skills, both oral and written, including client-facing skills

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Primary caregiver leave
• Medical Aid and Provident Fund 
  • Group schemes with Discovery & Bonitas for medical aid
  • Group scheme for provident fund
• Restricted Stock Units
  • 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements
• Technology stipend 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics visit www.impact.com.

Your Role at impact.com:

Reporting to the Senior Marketplace Growth Manager, the newly created Ecommerce Merchandising Manager role will drive the next level of growth for the impact.com Marketplace. You’ll play a pivotal role in managing and optimizing online merchandising strategies to increase visibility, engagement, and revenue. This includes overseeing all online merchandising initiatives, from homepage widgets to promotional placements, to deliver a seamless and engaging customer experience.

You’ll collaborate on product strategy, help define user personas, and refine the functionality of merchandising features. Additionally, you’ll identify and implement automation opportunities to streamline merchandising processes using tools like Pendo and email marketing platforms.

Success in this role requires strong analytical skills, a keen eye for detail, and the ability to communicate effectively across both technical and non-technical teams.

What You'll Do:

Essential Responsibilities

Are you driven by delivering exceptional results? Our ideal candidate is a professional with strong technical, analytical, and organizational skills, as well as experience in merchandising, data-driven decision-making, and cross-functional collaboration.

In this role, you will:

• Manage online placements: Oversee homepage widgets, editorial content, deals/offers, and in-app merchandising placements to enhance customer engagement and drive marketplace growth.
• Collaborate cross-functionally: Partner with Product, Data Science, Content Marketing, Engineering, and other teams to align merchandising initiatives with overall business goals.
• Optimize merchandising processes: Automate workflows, scheduling, and tracking of placements to improve operational efficiency.
• Leverage platform knowledge: Use a deep understanding of the X Marketplace to influence customer behavior and enhance online shopping experiences.
• Analyze performance: Set measurable goals, track performance metrics, and use insights to optimize online merchandising efforts.

Solve problems proactively: Troubleshoot and resolve issues related to online merchandising in a timely manner.

What You Have:

• 2-3 years of experience in online merchandising, eCommerce, or a related role in a B2B environment.
• Proficiency in analyzing data and leveraging insights to inform merchandising decisions.
• Familiarity with user-centered design principles and software tools (e.g., Pendo, Google Analytics, and email marketing platforms).
• Strong understanding of digital merchandising trends and automation tools.
• Clear and effective communication skills for diverse audiences, including technical and non-technical stakeholders.
• Strong organizational and time-management skills.
• Experience working in cross-functional teams.
• Familiarity with project management tools such as Jira, Slack, and Confluence.
• Bachelor's degree in Business, Marketing, eCommerce, or a related field.
•  

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance

Fitness club fee reimbursementsTechnology stipend 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-NK1

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics visit www.impact.com.

Your Role at impact.com:

As a Senior Implementation Engineer, you will be responsible for learning impact.com’s technology and to assist with proposing and implementing technical solutions for our clients on the company’s SaaS platform. Working alongside the Onboarding, Client Success and other internal teams, you will interact with clients (business and technology), answering questions about the integration process, best practices and impact.com’s technology with the goal of getting clients live with their implementations in a timely manner.

What You'll Do:

• Keep up-to-date with impact.com’s technology and industry updates
• Design solutions & drive technical implementation of new and existing impact.com clients
• Lead technical conversations to scope and propose best solution based on clients’ business needs
• Develop and contribute to platform’s technical integration documentation
• Work hand-in-hand with our Onboarding team to provide customers with a best-in-class streamlined onboarding experience
• Support Sales and Pre-Sales teams as a product specialist and technical resource for complex deals and general knowledge sharing
• Troubleshoot client issues as encountered during the onboarding process

What You Have:

• Self-starter with a focus on creating and/or refining operational processes
• Voracious learner who is willing to be out of their comfort zone
• Natural curiosity leading to a deep understanding of the client’s challenges
• Passion for solving customer issues in a fast paced environment
• Phenomenal problem-solving & troubleshooting skills
• Excellent verbal & written communication in English, including the ability to communicate complex technical information to a non-technical audience
• Expert-level knowledge and significant practical experience in utilizing web technologies including but not limited to HTML, JavaScript, SQL and REST APIs
• Assist junior team members in increasingly complex integrations as well as for rescoping requests
• Lead team enablement sessions and serve as SME on impact.com’s one or more integration methodologies
• Significant hands-on experience in the design and implementation of medium to complex client solutions on SaaS platforms, preferably in digital marketing domain
• Bachelor’s degree in Computer Science, Engineering, Science, Maths or related Science or Commerce discipline
• Proven performance in an Integration Support, Sales Engineering, Software Development or related discipline, preferably in an external customer-facing capacity.
• 4-6 years working in a tech-focused role at a digital marketing or technology focused company. Familiarity of affiliate and/or digital marketing industry preferred.

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

• Primary caregiver leave

• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements
• Technology stipend 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Your Role at impact.com:

This person is an expert at Impact technology and will be tasked to deliver custom engineering and advanced technical support to customers that buy those services, or as determined by the Impact leadership team. As Senior Technical Services Engineer, you will resolve or escalate Advanced Technical troubleshooting issues in a timely and efficient manner as well as assisting with proposing technical solutions and tech issues for our clients. Specific activities will include interfacing with clients (business and technology) and answering questions on the integration process and technology, best practices and performance expectations. This role entails working with the technology and customer support teams to identify and analyze data errors to help ensure stability and reliability of the Impact Radius platform.

What You'll Do:

• Manage incoming support requests on our ticketing platforms to ensure issues are followed up on and
• Provide technical assistance internally(other departments) and externally(clients)
• Triage issues and escalate to various team
• Act as a technical resource to on-boarding team
• Perform assigned daily tasks to monitor tracking
• Help test and replicate issues to shorten time to
• Acquire deep product knowledge and understanding about all Impact products and
• Enrich our client knowledge base with relevant technical information
• Troubleshooting all advanced tech services issues - both internally and externally
• Triage incoming technical issues and work with CS and clients to find solutions real-time.
• Manage, plan, design and implementing advanced technical integrations
• Oversee and mentor Technical Services
• Provides support to Principal engineers with technology partnerships and POC and advanced integrations
• Be the point of escalation to the local teams on urgent matters
• Manage various internal projects; training, ensuring support readiness for new feature releases,
• Work on miscellaneous engineering projects
• Specific activities will include interfacing with clients (business and technology) and answering questions on the integration process and technology, best practices and performance expectations. This person is an expert at Impact technology and will be tasked to deliver custom engineering and advanced technical support to customers that buy those services, or as determined by the Impact leadership team.
• This position will also work with the technology and customer success teams to identify and analyze data errors to help ensure stability and reliability of the Impact
• Resolve tickets in the incoming tech services queue
• Take end-to-end ownership of customer technical issues, including initial troubleshooting, identification of root cause, issue resolution and communication.
• Lead technical integration of new clients as delegated
• Acquire as much product knowledge as possible
• Provide assistance in technical services internally and externally
• Create Dev Jira tickets that address technical issues related to our
• Identify and spec out tools/reports that assist the tech troubleshooting process
• Assist in the creation of technical related help content / documentation that is made available to client base
• Serve as a go to person in regards with technical product knowledge for the Client Success team
• Provide technical support as needed in the sales

What You Have:

• Passion for solving customer issues in a fast paced environment
• Adaptability
• Cooperation
• Service oriented
• Flexibility
• Initiative
• Critical Thinking
• Ability to learn new technologies quickly
• Problem solving
• Ability to work independently
• Undergraduate degree in Computer Science, Engineering, Science, Maths or related Science or Commerce discipline or equivalent experience 
• 5+ years experience in Integration Support, Sales Engineering, Software Development or related discipline, preferably in an external customer-facing
• Experience with an internet marketing or business development team and/or lead marketing company preferred.
• Ability to perform log analysis, including writing SQL
• Experience in Web application and tool development is
• Experience of at least one scripting / programming language (Python, PHP) is preferred. 

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance

Fitness club fee reimbursementsTechnology stipend 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-NK1

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics, visit www.impact.com.

Your Role at Impact:

What You'll Do:

• Develop, test, and maintain software for the platform.
• Write automation tests
• Build meaningful unit, functional and integration level tests for the software built
• Collaborate with a distributed team to fulfill the departments quarterly objectives
• Develop code both independently and while pair programming
• Write and maintain design, user and test documentation
• Become familiar with technologies used on the squad 
• Perform triage functionality through verification and fixing of bugs
• Build non customer facing code
• Support software testing and quality assurance processes to ensure high-quality deliverables
• Production Deployments  

What You Have:

• Initiative
• Adaptability
• Personal Development
• Being a team player
• Completed B.S. In Computer Science or related field or equivalent professional experience
• Openssource contributions are beneficial
• Desire to work with Java, Spring and related Technologies
• 1 - 2 years experience in Software development
• Agile / Iterative processes. Kanban / Scrum
• Knowledge of Relational Databases, Table design, SQL
• Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Primary caregiver leave
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursementsTechnology stipend 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics, visit www.impact.com.

Your Role at Impact:

What You'll Do:

• Develop, test, and maintain software for the platform.
• Build meaningful unit and functional tests for the software built
• Collaborate with a distributed team to fulfill the departments quarterly objectives
• Develop code both independently and while pair programming
• Write and maintain design, user and test documentation
• Become familiar with technologies used on the squad 
• Perform triage functionality through verification and fixing of bugs
• Build both backend and frontend services.
• Production Deployments

What You Have:

• Initiative
• Adaptability
• Personal Development
• Being a team player
• Completed B.S. In Computer Science or related field or equivalent professional experience
• Openssource contributions are beneficial
• Desire to work with Java, Spring, React and related Technologies
• 1 - 2 years experience in Software development
• Agile / Iterative processes. Kanban / Scrum
• Knowledge of Relational Databases, Table design, SQL
• Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Primary caregiver leave
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursementsTechnology stipend 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics, visit www.impact.com.

Your Role at Impact:

Fintech, a group within Impact.com, is a fast-growing team of talented engineers that provides innovative financial technology solutions to partners and brands. As a Front-end Engineer, you will join the Fintech team and play a key role in engineering the user interface and user experience of our financial platform, which is one of the most important areas in our product.

What You'll Do:

• Design and develop user-facing features using modern front-end technologies such as HTML, CSS, JavaScript/TypeScript and JavaScript frameworks (e.g. Vue.js)
• Create and maintain front-end micro UIs that make up the platform
• Work closely with the front-end enablement guild to ensure alignment
• Collaborate with other developers, designers, and product managers to deliver high-quality, responsive, and interactive user interfaces
• Optimize application for maximum speed and scalability
• Stay up-to-date with the latest industry trends and technologies
• Participate in code reviews and ensure adherence to best practices and coding standards
• Write and maintain technical documentation
• Troubleshoot and debug web applications
• Provide guidance and mentorship to junior front-end engineers

What You Have:

• Bachelor's degree in Computer Science, Computer Engineering or related field
• 3+ years of experience in front-end development
• Strong knowledge of front-end technologies such as HTML, CSS, JavaScript and JavaScript
  frameworks (e.g. React, Angular, Vue.js)
• Experience with front-end build tools such as Webpack, Babel, or Grunt
• Experience with CSS pre-processors such as Sass or Less
• Experience with version control systems such as Git
• Strong problem-solving and analytical skills
• Strong communication and teamwork skills
• Experience with Agile software development methodologies
• Experience with browser compatibility and cross-browser development
• Experience with accessibility and web standards
• Experience with responsive web design and mobile optimization
• Experience with web performance optimization
• Strong understanding of web accessibility standards and principles

Nice to have:

•  Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks:

• Casual work environment, including working from home
• Flexible work hours
• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• 6 month primary caregiver leave
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements
• Technology Stipend

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors

#LI-Hybrid

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L'Oréal, Fanatics and more, visit www.impact.com.

Why this role is exciting! 

As a Frontend Software Engineer, you will be working within a fast-paced, agile team, building the user experience for the next generation of Impact’s partnership automation platform.  You will learn our component library, micro-UI tech stack, and deployment packages.  You will own product features from idea to production.

We work with many of the world’s best-known brands - you will be directly building the product we are selling to companies.

What you will be doing:

• Design and develop Vue components for our frontend library with TypeScript
• Be a key contributor to the company UI guild
• Review UX team mockups and implement their designs into the core product
• Improve deployments of the company’s applications and services
• Troubleshoot frontend issues
• Be part of a continuously improving, agile team

Does this sound like you?

• 2+ years’ experience building frontend software
• Experience in Vue.js or similar frontend frameworks
• Experience in REST APIs
• Experience building applications with public cloud providers and serverless technologies
• Familiar with relational and NoSQL databases
• Familiar with frontend build tools and CI/CD pipelines
• Experience working in a SaaS organizations or on a SaaS platform is a big plus
• Ready to learn from a team that has taken companies from startup to billion-dollar unicorns

Salary Range: $90,000.00 - $120,000.00 CAD per year, plus additional 5% variable annual bonus contingent on Company performance and eligible to receive Restricted Stock Unit (RSU) grant. *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• The position is open to remote candidates who are eligible to work in Canada and are tax residents of Canada. 
• Strong extended health benefits, mental health support and support for new parents are provided to all employees on day-one of employment.
• We encourage our employees to take the time they need with unlimited time off
• Other benefits include:
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!
• Continued access to  Affiliate & Partnerships Industry Fundamentals Certification by PXA

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Remote

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics, visit www.impact.com.

Your Role at Impact:

As an Impact.com Engineer, working on the SaaS Platform, you will drive and take ownership of various technologies to build features, enabling large-scale processing of data supporting Impact.com Products.  You will be part of an Agile / Scrum team where you will collaborate with the team but also to work independently and explore and learn new technologies and make strategic recommendations. Your contributions will ensure the delivery of high-quality code and software solutions, meeting the dynamic needs of both internal teams and external stakeholders.

What You'll Do:

• Developing backend services on the cloud that power our UIs
• Assisting on our Frontend developers changes to our UI
• Create powerful APIs for partners and advertisers
• Participating in the full product lifecycle, including ideation, prioritization, coding & testing.
• Learning new technology and teaching your peers everything you know.

What You Have:

• Hard working, passionate & dedicated.
• Knowledge of Spring Framework
• Experience with REST APIs -   nice to have 
• 2+ years  experience using Java and MySQL
• Love working in the backend or the frontend
• Experience building on cloud platforms, GCP, Azure, or AWS
• Tertiary qualification in Information Technology, Computer Science or similar
• Creative, enthusiastic and fun, with attention to detail.
• A fast learner who loves solving problems.
• A great communicator who enjoys working with other smart people

Benefits/Perks

• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Stock Options
• 4-year vesting schedule pending Board approval
• Internet Allowance
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.
• Flexible work hours
• Casual work environment

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-NK1

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and more, visit www.impact.com.

Your Role at Impact:

Implementation Engineer manages providing ideal technical solutions for our clients. Working along with the OSMs, this role designs technical implementation plans and proceeds integrations in the post-sale phase. This role should have a certain technology background, able to resolve complex integrations and answer clients’ technical questions. Besides, this role also should be able to provide technical consulting service for prospects in the pre-sale phase, collaborating with Sales.

What You'll Do:

• Be familiar with company's products and solutions
• Communicate with clients’ tech teams, proceeding clients’ technical integrations with impact.com
• Troubleshooting during technical integrations
• Collaborate with OSM, pushing forward clients’ onboarding projects

What You Have:

• 1-3 years experience supporting SaaS products
• Bachelor degree or above in computer science or information systems, familiar with JS and API development is preferred
• Experience of technical support or technical integration projects is preferred
• Quick learning
• Excellent communication / interpersonal skills
• Chinese (Mandarin) and English communication

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Unlimited PTO policy
  • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Primary caregiver leave
• Training & Development
  • Learning the advanced partnership automation products
• Private Health insurance
• Mental Health & Wellness care via Modern Health
• Restricted Stock Units
• Internet Allowance
• Fitness club fee reimbursements
• Technology stipend 
• Bi-weekly lunches

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

• Passionate about its people
• Focused on delivering the very best tech to our customers
• Offering the flexibility to work how and where you are most successful
• Obsessed with our customer’s success
• The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
• Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
• Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

What You'll Do:

• Writing efficient and reusable code, testing and debugging applications
• collaborating with team members to identify and resolve technical issues.
• You will also be expected to keep up-to-date with the latest trends and technologies in mobile app development, and to share your knowledge with other team members.
• Good communication skills and the ability to work in a fast-paced, agile development environment are essential for this role.
• You will also have to go through the Impact training modules to get a fundamental understanding of our product, in order to contribute in a meaningful manner

What You Have:

• Excellent understanding of OOP concepts,
• Best iOS architectural patterns
• Excellent knowledge of Swift programming language (Objective C would be positive, but not required)
• Knowledge of the dependency injection framework
• Experience writing unit- / snapshot tests.
• Understanding of collection
• Swift UI experience would be positive but not
• Experience working on production apps for big corporations would be a huge Understanding of mobile security

Nice to have:

• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks:

• Casual work environment, including working from home
• Flexible work hours
• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• 6 month paternity/maternity leave
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

 Your Role at impact.com:

As a Lead Software Quality Assurance Engineer at Impact, your key responsibilities will include delivering high quality software, loudly advocating for software testing best practices, and helping to instill a strong quality mindset in those around you. This role will work closely with 3-5 other Software Quality Assurance Engineers and will be responsible for the quality of our software through every phase of feature delivery. Beyond your immediate scrum team, you will be a quality advocate and coordinator, working informally across teams to guide and influence decisions that improve our quality assurance processes throughout the company.

You will use your deep understanding of different software testing methodologies to build successful testing strategies, documentation and training to create systemic quality improvements. Metrics and accountability will be key aspects of your role. 

Successful applicants will be expected to be detail oriented when testing new features, but will be able to pivot to broader planning efforts with other team leaders when necessary. Our team is global, so strong communication and flexibility are essential.

What You'll Do:

• Hands on software testing of bugs, features and complex software systems
• Certify the quality of new and modified functionality before release to customers
• Analyze requirements and develop test plans
• Create, revise, execute, and review test cases, suites and scenarios
• Monitor system health
• Review and report software defects
• Create and maintain test data
• Write and maintain automated tests
• Create testing tools and frameworks
• Review and action pull requests
• Write and maintain documentation
• Track quality metrics and trends
• Mentor other Quality Assurance Engineers
• Lead continuous improvement initiatives for the quality team
• Present on and discuss relevant and actionable quality topics
• Support multiple cross functional projects simultaneously

 What You Have:

• Strong communication skills
• Strong programming skills
• A deep understanding of testing theory and methodologies
• A solid understanding of the SDLC and Agile methodologies
• A drive to learn and share new things
• An analytical work methodology
• The ability to quickly learn new systems and domains
• At least 8 years experience in software testing
• At least 5 years of test automation experience using multiple testing frameworks

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements

Technology Stipend

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-NK1

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics, visit www.impact.com.

Your Role at Impact:

As a NodeJS Engineer, your focus will be on delivering stories for the squad, monitoring production environments and managing deployments to production.

This role assumes that you are able to utilize the latest features of a language and can effectively select and implement the right design pattern to solve problems independently.

You will have experience implementing integration tests, be comfortable working with CI and confidently reuse existing frameworks.

At this level you are expected to have an understanding of the business requirements of all stories in the sprint, implement stories on existing cloud infrastructure and services and independently implement agreed design to spec. You should feel comfortable escalating appropriately.

You are also expected to help team members with implementation

What You'll Do:

• Develop, test and maintain software for the Platform
• Build meaningful unit, functional and integration level tests for the software built
• Collaborate with a distributed team to fulfill the department's quarterly objectives
• Develop code both independently and while pair programming
• Write and maintain design, user and test documentation
• Become familiar with technologies used on the squad
• Perform triage functionality through verification and fixing of bugs
• Build customer and non customer facing code.
• Support software testing and quality assurance processes to ensure high-quality deliverables
• Create SQL for Tech Updates and ensure this is ready for review
• Keeps technically abreast of trends and advancements within area of specialization, incorporating these improvements where applicable
• Review business needs, requirements, technical specifications
• Respond to alerts, review error messages, and fix bugs in a timely manner
• Mentor and give guidance to less senior staff to grow careers
• Perform code reviews

What You Have:

• Initiative
• Adaptability
• Personal Development
• Being a team player
• Completed B.S. In Computer Science or related field or equivalent professional experience.
• Opensource contributions are beneficial
• Experience working with Java, Spring and related Technologies are beneficial
• 4+ years Software Development
• Agile / Iterative processes. Kanban / Scrum
• Knowledge of Relational Databases, Table design, SQL
• TDD experience
• Continuous Integration / Delivery methods, tooling, integrations
• Experience working with Large Scale processing
• Exposure and experience in any Google Cloud technology highly desired
• Experience in monitoring, alerting and production support

Nice to have:

•  Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks:

• Casual work environment, including working from home
• Flexible work hours
• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• 6 month primary caregiver leave
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements
• Technology Stipend

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors

#LI-Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics visit www.impact.com.

Your Role at impact.com:

We’re looking for an experienced Senior Data Analyst to play a key role in establishing a strong data analytics competency to meet Impact's growing need for insights and data products to enable data-driven decision making across the whole business.

As a Senior Data Analyst you’ll collect, analyze and interpret large and complex datasets to identify patterns and trends, develop insights and provide data-driven recommendations to support business decisions. Our ideal candidate should have a strong technical background in data analysis, statistics, data product development and business reporting.

What You'll Do:

• Partner closely with stakeholders to understand their data needs and translate business questions into data problems.
• Collaborate with analytics engineers to scope, and develop data products that deliver insights and drive business optimisation.
• Conduct analysis of large, complex datasets to identify patterns, trends, and correlations.
•  Develop and implement advanced statistical models and algorithms to support data-driven decision-making. 
• Design, develop, and maintain interactive dashboards and automated reports ensuring they provide clear and actionable insights. 
• Design and implement predictive models to drive improvements in decision-making and operational efficiency.
• Mentor and guide junior analysts, providing support on advanced analytical techniques and best practices.

What You Have:

• Bachelor's degree in mathematics, statistics, economics, engineering or a related field
• 5+ years of experience in a data analysis, business intelligence or data engineering role
• Excellent analytical and problem-solving skills
• Advanced Python and SQL, Python, Scala, or R  coding skills
• Strong data analysis and data visualization skills
• Experience with the Google Cloud Platform (GCP), Azure, AWS or similar cloud and integrated technologies preferred will be a bonus
• Experience with DataBricks, PySpark and BigQuery highly advantageous
• Experience in managing analytics projects
• Familiarity with machine learning libraries
• Experience with standard statistical modeling and forecasting methodologies
• Hands-on experience with data visualization tools and/or business intelligence tools such as Tableau, Power BI, SSRS/SSAS, Looker or QlikView.
• Strong verbal and written communication skills
• Ability to work independently and collaboratively in a fast-paced, dynamic environment
• Experience working in the digital marketing technology industry beneficial

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

• Primary caregiver leave
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursementsTechnology stipent
• Mental  Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics, visit www.impact.com.

Your Role at Impact:

The Senior DevOps Engineer is accountable for actively engaging in the creation and advancement of automated, containerized cloud application platforms. They are tasked with conceptualizing and implementing DevOps processes that leverage these platforms effectively. Serving as a subject matter expert, they troubleshoot and resolve intricate, multi-tier architecture issues spanning diverse platforms. In this role, the Senior DevOps Engineer meticulously plans and executes technical tasks related to the deployment and upkeep of internal cloud enterprise-shared virtualization infrastructure. They craft and execute cloud solution roadmaps aligned with business objectives, thereby driving the realization of company strategy.

Ensuring consistent version control across platforms and overseeing continuous deployment monitoring are integral aspects of their responsibilities. Moreover, they establish proactive monitoring practices, interpret telemetry data to derive actionable insights, and uphold the reliability and security of IT operations while optimizing performance.

Documentation is a critical facet of the role, as the Senior DevOps Engineer meticulously records system specifications for both internal reference and end-user consumption. This includes highlighting bug fixes, introducing new features, and flagging potential issues.

Exhibiting strong leadership capabilities, the Senior DevOps Engineer serves as a mentor to peers within their team and across the broader organization. They embody leadership qualities that inspire and empower others to achieve excellence in their respective roles.

This role reports to the Director of DevOps.

What You'll Do:

• Lead the evaluation and adoption of new technologies and tools within the DevOps squad, ensuring alignment with the organization's objectives and future needs
• Take a proactive approach to bug triage, including root cause analysis and fixing, to ensure the stability and reliability of the systems and applications supported by the DevOps team.
• Collaborate with cross-functional teams, including developers, QA engineers, product managers, and stakeholders, to define and achieve departmental and organizational objectives on a quarterly basis.
• Drive the automation of complex and critical manual tasks and optimize repetitive processes across the development, testing, deployment, and monitoring phrases of the software development lifecycle.
• Provide mentorship and technical leadership to junior team members, including participating in pair programming sessions, conducting code reviews, and sharing best practices.
• Lead research and prototyping efforts for emerging technologies, exploring opportunities for innovation and improvement in existing systems and processes.
• Take ownership of creating and maintaining comprehensive documentation, including design documents, user guides, and test plans, to ensure clear communication and knowledge transfer within the team and across departments.
• Drive the implementation of robust software testing and quality assurance processes, including the development and maintenance of automated tests at unit, functional, and integration levels.
• Lead incident management efforts, including responding to alerts, reviewing error messages, and diagnosing and resolving technical issues in a timely manner to minimize impact on system availability and performance.
• Ensure the stability and scalability of the infrastructure and platform by maintaining build- and stage stability, optimizing resource utilization, and implementing infrastructure as code practices.
• Lead efforts to ensure compliance with industry regulations (e.g., GDPR, HIPAA) and internal security policies, including implementing security best practices, conducting security audits, and managing access controls.
• Monitor system performance and usage trends, and conduct capacity planning to anticipate and accommodate future growth and scaling needs, ensuring the infrastructure can support increasing demands.
• Implement cost optimization strategies for cloud infrastructure and services, including rightsizing resources, leveraging reserved instances, and implementing tagging and monitoring to track and optimize costs.
• Provide leadership and support for on-call rotations, including participating in incident response activities, conducting post-mortem analyses, and implementing corrective actions to prevent recurrence.
• Evaluate and manage relationships with third-party vendors and service providers, including cloud providers, software vendors, and infrastructure partners, to ensure the organization receives value and meets its objectives.
• Work closely with business stakeholders to understand their needs, requirements, and technical specifications, translating them into actionable plans and solutions that deliver value to the organization.

What You Have:

• Extensive experience with Linux operating systems (e.g., Ubuntu, CentOS, Red Hat), including installation, configuration, maintenance, and troubleshooting.
• Understanding of Linux networking concepts, including IP addressing, routing, firewalls (e.g., iptables), and network Knowledge of Linux security best practices, including user management, permissions, and encryption.
• Proficiency in performance tuning techniques for Linux systems, including optimizing kernel parameters, disk I/O tuning, memory management, and CPU utilization.
• A good understanding of IaC ( infrastructure of code ) principles and adopting these methods to drive automation and self service.
• A comprehensive grasp of coding and scripting in common languages, including Python, Perl, PHP, and Ruby.
• Familiarity with at least one primary coding language, like C++ or
• Familiarity with containerization technologies such as Docker and container orchestration platforms like Kubernetes, used for managing and scaling containerized applications on Linux- based systems.
• Understanding of high availability concepts and technologies such as Linux clustering, load balancing (e.g., HAProxy, Nginx, F5, Treafik), and failover mechanisms for ensuring system reliability and uptime.
• The ability to identify, evaluate, and integrate diverse open-source technologies and cloud services.
• Proven experience with business and CI/CD tools like Prometheus, GitHub, Atlassian Jira, Confluence, and Jenkins.
• Proven experience with public cloud resources and services, including AWS, Microsoft Azure, and Google Cloud.
• Familiarity with various IT monitoring and management tools like Cloudflare and
• Proficiency in troubleshooting and resolving technical issues across staging, uat and production
• A strong focus on security, adhere to NIST and CIS standards, ability to implement security hardening measures for Linux servers and environments, including patch management, vulnerability scanning, intrusion detection, and security compliance auditing.
• Integrity and ethical leadership, demonstrating honesty, transparency, and fairness in all interactions, and upholding ethical standards and values in decision-making and
• Ability to lead and mentor junior team members, providing guidance, support, and feedback to help them grow and develop their skills in DevOps practices and technologies.
• Excellent communication skills, both verbal and written, to effectively communicate technical concepts and ideas to non-technical stakeholders, facilitate discussions, and build consensus across teams.
• Strong problem-solving skills and the ability to make sound decisions under pressure, analyzing complex technical issues, evaluating options, and implementing effective solutions that drive results

Nice to have:

•  Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks:

• Casual work environment, including working from home
• Flexible work hours
• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• 6 month primary caregiver leave
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements
• Technology Stipend

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics, visit www.impact.com.

Your Role at Impact.com

Your primary focus will be to help build and design our AI focus regulated compliance tools and combine that with our existing compliance tools. This will include, creating APIs, Pub/Sub using Kafka, batch jobs, spring boot, spring AI, LLMs and Vector stores mostly focused around Vertex AI but not exclusively.

You will be delivering software for the squad through planning, designing, implementing, testing and deploying. You will be self-sufficient with an understanding of ancillary services and infrastructure.

This role assumes that you are able to define the correct cloud services to use, identify the best approach for using gen AI and tools around it, implement new libraries and identify and solve problems independently.

You will have experience across multiple languages with practical experience in common architectural patterns, implementing blackbox and whitebox testing and complex integration testing frameworks.

At this level you are expected to deliver independently as well as unblock and assist team members with delivery. You should feel comfortable escalating and communicating effectively.

What You'll Do:

• Collaborate with a distributed team to fulfill the departments quarterly objectives
• Develop code both independently and while pair programming
• Write and maintain design, user and test documentation
• Become familiar with technologies used on the squad
• Perform triage functionality through verification and fixing of bugs
• Build customer and non customer facing code
• Support software testing and quality assurance processes to ensure high-quality deliverables
• Create SQL for Tech Updates and ensure this is ready for review
• Keeps technically abreast of trends and advancements within area of specialization, incorporating these improvements where applicable
• Review business needs, requirements, technical specifications
• Respond to alerts, review error messages, and fix bugs in a timely manner
• Mentor and give guidance to less senior staff to grow careers
• Perform code reviews
• Approve pull requests
• Perform Point releases
• Maintain build- and stage stability
• Research and prototype new technologies
• Influence system wide architecture
• Evolve architecture 
• Regularly review peer contributions and take part in constructive retrospectives to increase efficiency
• Actively contribute to and maintain technical documentation
• Follow technology trends and incorporate new promising technology as required to keep with the times
• Ability to assess, debug and resolve technical issues
• Contribute to creative solutions that help make the development process more efficient
• Elevated ownership of application stability

What You Have:

• Initiative
• Adaptability
• Being a team player
• Personal Development
• Completed B.S. In Computer Science or related field or equivalent professional experience
• Opensource contributions are beneficial
• Gen AI experience using and implementing software using AI
• 8+ years experience: Java 8 +, SQL, Unix shell commands, version control, JDBC, OR Tools (Hibernate, JPA), Spring boot, Spring AI, HTTP/Rest protocols, build tools (Gradle/Maven), CI (Jenkins/Bamboo/etc), JVM & Garbage collection, Cloud Computing, Load balancing
• Experience working with Java, Spring and related Technologies
• 8+ years Software Development
• Agile / Iterative processes. Kanban / Scrum
• Knowledge of Relational Databases, Table design, SQL, Vector Stores
• TDD experience
• Continuous intergration / Delivery methods, tooling, integrations
• Experience working with Large Scale processing
• Exposure and experience in any Google Cloud technology highly desired
• Experience in monitoring, alerting and production support
• Good understanding of JVM and Garbage Collection
• Knowledge of Regulated Compliance is a big plus
• Exposure to front end technologies
• Experience Mentoring / Training teams
• Experience in taking ownership off larger pieces of work
• Proven track record of influencing architecture and inter-disciplinary dependencies
• Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics, visit www.impact.com.

Your Role at Impact.com

Your primary focus will be to create a project/module hosting several methods of integration to and from internal and external systems. This will include, exposing APIs externally, Pub/Sub using Kafka, batch jobs, etc.

You will be delivering software for the squad through planning, designing, implementing, testing and deploying. You will be self sufficient with an understanding of ancillary services and infrastructure.

This role assumes that you are able to define the correct cloud services to use, implement new libraries and identify and solve problems independently.

You will have experience across multiple languages with practical experience in common architectural patterns, implementing blackbox and whitebox testing and complex integration testing frameworks.

At this level you are expected to deliver independently as well as unblock and assist team members with delivery. You should feel comfortable escalating and communicating effectively.

You will also be working closely with the SSO to prioritise, and understand the strategic direction of the product and help team members with planning, design and implementation.

What You'll Do:

• Collaborate with a distributed team to fulfill the departments quarterly objectives
• Develop code both independently and while pair programming
• Write and maintain design, user and test documentation
• Become familiar with technologies used on the squad
• Perform triage functionality through verification and fixing of bugs
• Build customer and non customer facing code
• Support software testing and quality assurance processes to ensure high-quality deliverables
• Create SQL for Tech Updates and ensure this is ready for review
• Keeps technically abreast of trends and advancements within area of specialization, incorporating these improvements where applicable
• Review business needs, requirements, technical specifications
• Respond to alerts, review error messages, and fix bugs in a timely manner
• Mentor and give guidance to less senior staff to grow careers
• Perform code reviews
• Approve pull requests
• Perform Point releases
• Maintain build- and stage stability
• Research and prototype new technologies
• Influence system wide architecture
• Evolve architecture 
• Regularly review peer contributions and take part in constructive retrospectives to increase efficiency
• Actively contribute to and maintain technical documentation
• Follow technology trends and incorporate new promising technology as required to keep with the times
• Ability to assess, debug and resolve technical issues
• Contribute to creative solutions that help make the development process more efficient
• Elevated ownership of application stability

What You Have:

• Initiative
• Adaptability
• Being a team player
• Personal Development
• Completed B.S. In Computer Science or related field or equivalent professional experience
• Opensource contributions are beneficial
• 8+ years experience: Java 8 +, SQL, Unix shell commands, version control, JDBC, OR Tools (Hibernate, JPA), Spring MVC, HTTP/Rest protocols, build tools (Gradle/Maven), CI (Jenkins/Bamboo/etc), JVM &Garbage collection, NOSQL & Data lakes, Cloud Computing, Load balancing
• Experience working with Java, Spring and related Technologies
• 8+ years Software Development
• Agile / Iterative processes. Kanban / Scrum
• Knowledge of Relational Databases, Table design, SQL
• TDD experience
• Continuous intergration / Delivery methods, tooling, integrations
• Experience working with Large Scale processing
• Exposure and experience in any Google Cloud technology highly desired
• Experience in monitoring, alerting and production support
• Good understanding of JVM and Garbage Collection
• Knowledge of Digital Marketing is a big plus
• Exposure to front end technologies
• Experience Mentoring / Training teams
• Experience in taking ownership off larger pieces of work
• Proven track record of influencing architecture and inter-disciplinary dependencies 
• Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics, visit www.impact.com.

Your Role at Impact.com

As a Senior Software Engineer, your focus will be on delivering epics for the squad through planning, designing, implementing, testing and deploying. You will be self sufficient with an understanding of ancillary services and infrastructure.

This role assumes that you are able to define the correct cloud services to use, implement new libraries and identify and solve problems independently.

You will have experience across multiple languages with practical experience in common architectural patterns, implementing blackbox and whitebox testing and complex integration testing frameworks.

At this level you are expected to deliver independently as well as unblock and assist team members with delivery. You should feel comfortable escalating and communicating effectively.

You will also be working closely with the SSO to prioritise, and understand the strategic direction of the product and help team members with planning, design and implementation.

What You'll Do:

• Collaborate with a distributed team to fulfill the department's quarterly objectives
• Develop code both independently and while pair programming
• Write and maintain design, user and test documentation
• Become familiar with technologies used on the squad
• Perform triage functionality through verification and fixing of bugs
• Build customer and non customer facing code.
• Support software testing and quality assurance processes to ensure high-quality deliverables
• Create SQL for Tech Updates and ensure this is ready for review
• Keeps technically abreast of trends and advancements within area of specialization, incorporating these improvements where applicable
• Review business needs, requirements, technical specifications
• Respond to alerts, review error messages, and fix bugs in a timely manner
• Mentor and give guidance to less senior staff to grow careers
• Perform code reviews
• Approve pull requests
• Perform point releases
• Maintain build- and stage stability
• Research and prototype new technologies
• Influence system wide architecture
• Evolve architecture
• Regularly review peer contributions and take part in constructive retrospectives to increase efficiency
• Actively contribute to and maintain technical documentation
• Follow technology trends and incorporate new promising technology as required to keep with the times
• Ability to assess, debug and resolve technical issues
• Contribute to creative solutions that help make the development process more efficient - elevated ownership of application stability

What You Have:

• Initiative
• Adaptability
• Being a team player
• Personal Development
• Completed B.S. In Computer Science or related field or equivalent professional experience.
• Opensource contributions are beneficial
• 8+ years experience: Java 8 +, SQL, Unix shell commands, version control, JDBC, OR Tools (Hibernate, JPA), Spring MVC, HTTP/Rest protocols, build tools (Gradle/Maven), CI (Jenkins/Bamboo/etc), JVM &Garbage collection, NOSQL & Data lakes, Cloud Computing, Load balancing
• Experience working with Java, Spring and related Technologies
• 8+ years Software Development
• Agile / Iterative processes. Kanban / Scrum
• Knowledge of Relational Databases, Table design, SQL
• TDD experience
• Continuous Integration / Delivery methods, tooling, integrations
• Experience working with Large Scale processing
• Exposure and experience in any Google Cloud technology highly desired
• Experience in monitoring, alerting and production support
• Good understanding of JVM and Garbage Collection
• Knowledge of Digital Marketing is a big plus
• Exposure to front end technologies
• Experience Mentoring / Training teams
• Experience in taking ownership off larger pieces of work
• Proven track record of influencing architecture and inter-disciplinary dependencies
• Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

 Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Your Role at impact.com:

As an Impact.com Engineer, working on the SaaS Platform, you will drive and take ownership of various technologies to build features, enabling large-scale processing of data supporting Impact.com Products.  You will be part of an Agile / Scrum team where you will collaborate with the team but also to work independently and explore and learn new technologies and make strategic recommendations. Your contributions will ensure the delivery of high-quality code and software solutions, meeting the dynamic needs of both internal teams and external stakeholders.

What You'll Do:

• Developing backend services on the cloud that power our UIs
• Assisting on our Frontend developers changes to our UI
• Create powerful APIs for partners and advertisers
• Participating in the full product lifecycle, including ideation, prioritization, coding & testing.
• Learning new technology and teaching your peers everything you know.

What You Have:

• Hard working, passionate & dedicated.
• Knowledge of Spring Framework
• Experience with REST APIs -   nice to have 
• 2+ years  experience using Java and MySQL
• Love working in the backend or the frontend
• Experience building on cloud platforms, GCP, Azure, or AWS
• Tertiary qualification in Information Technology, Computer Science or similar
• Creative, enthusiastic and fun, with attention to detail.
• A fast learner who loves solving problems.
• A great communicator who enjoys working with other smart people

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

• Primary Caregiver Leave 

• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursementsTechnology stipend 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit www.impact.com.

Your Role at impact.com:

As a software engineer, you will be responsible for owning and delivering quality features through the full SDLC using Agile methodologies. You will be working on our customer onboarding login experience, which is the first experience customers have with our platform. With Impact’s large market position, your work will be used by hundreds of thousands, and seen by millions of people all over the world.

Participate in a global team where you can share and learn industry best practices, including technologies throughout the application stack. 

What You'll Do:

• Securely design and develop features, modules, and services
• Build APIs using a public API first mindset
• Troubleshoot issues before they spoil your weekend
• Be part of a continuously improving, agile team
• Monitor and support production systems
• Write and maintain automated tests

What You Have:

• 2+ years of professional Java programming skills
• Hands-on experience with JavaScript & modern JavaScript frameworks (Vue, React, Angular, etc.)
• MySQL & relational database programming skills
• An understanding of the SDLC
• A drive to learn and share new things
• The ability to quickly learn new systems and domains

Nice to have:

•  Affiliate & Partnerships Industry Fundamentals Certification by PXA

Salary range: $92,000 - $115,000 USD per year, plus additional 5% variable annual bonus contingent on Company performance and eligible to receive Restricted Stock Unit (RSU) grant. *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Continued access to  Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Parental Leave
• Technology Stipend 
• Office only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics, and more, visit www.impact.com.

Your Role at impact.com:

As a Software Engineer at impact.com, you'll work on a global team, building real time data processes at-scale. You can be part of the design and build of distributed systems with an opportunity to become an expert in the field.

We work with many of the world’s best-known brands - you will be directly building the product we are selling to these companies.

What You'll Do:

• Design, code, and automate tests for new product features
• Resolve real-world challenges for brands on our Partnership Platform
• Address complex technical engineering issues related to scale and performance
• Engage directly with the Product team and other engineers to gather and understand requirements
• Be part of an agile team process and continuous improvement
• Collaborate with remote team members using tools like Slack and Zoom
• Participate in an on-call rotation schedule as part of the team's commitment to own production

What You Have:

• 2+ years of experience in programming using open source technologies
• Strong communication skills
• A problem-solver, eager to address challenges and deliver solutions
• Thrives independently and when collaborating within a team
• B.S. in Computer Science or equivalent professional experience
• Tools & Skills
• Java / JavaScript / SQL / Spring Framework
• Git | Gradle | IntelliJ
• MacOs / Linux | Cloud Computing

Nice To Have:

•  Affiliate & Partnerships Industry Fundamentals Certification by PXA

Salary Range: $100,000.00 - $120,000.00 per year, plus additional 5% variable annual bonus contingent on Company performance and eligible to receive Restricted Stock Unit (RSU) grant.*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Continued access to  Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Parental Leave
• Technology Stipend 
• Office only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Onsite

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and more, visit www.impact.com.

Your Role at impact.com:

As an Associate Manager, Software Engineering, you’ll be working within a small fast-paced agile scrum team building an integral piece of the client portal. We are composed of highly cohesive and loosely coupled teams to maximize productivity and encourage ingenuity. At impact.com, you will not be just another cog in the machine. You will be a key contributor, able to let your ideas and talents flourish, striving towards building better software!

What You'll Do:

• Diploma or BS in Computer Science or related field or equivalent professional experience.
• 8+ years professional software engineering experience.
• Lead and manage a small team of 3-4 software developers
• Good command of the Java language and familiarity with functional style of programming.
• Experience in Spring Boot is essential.
• Experience with modern JavaScript libraries and frameworks (React, Vue, Angular, etc.)
• Experience in SQL databases (MySQL, MSSQL, or similar) is essential.
• Experience with GCP and GitHub are essential.
• Skills with real time streaming technologies like Kafka or Google Pub/Sub is a plus.
• Experience deploying and monitoring end-to-end web applications and utilizing tools like Gradle, Maven, and/or Jenkins is a plus.
• Excellent communication and teamwork skills.
• Good command of a Linux environment. 

What You Have:

• Master the frameworks, languages, tools, and services used
• Deliver software solutions for Impact platform with awareness of customer needs
• Building, maintaining, and monitoring scalable software that processes thousands of events per second in order to solve complex business problems.
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Onsite in Victoria or Vancouver with roles being open to candidates who are eligible to work in Canada and are tax residents of Canada. 
• Strong extended health benefits, mental health support and support for new parents are provided to all employees on day-one of employment.
• We encourage our employees to take the time they need with unlimited time off:
• Other benefits include:
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

Salary Range: $130,000 - $147,000 CAD per year, eligibility to receive additional variable bonus contingent on Company performance, eligibility to receive equity award. This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

 Your Role at impact.com:

As a Lead Software Quality Assurance Engineer at Impact, your key responsibilities will include delivering high quality software, loudly advocating for software testing best practices, and helping to instill a strong quality mindset in those around you. This role will work closely with 3-5 other Software Quality Assurance Engineers and will be responsible for the quality of our software through every phase of feature delivery. Beyond your immediate scrum team, you will be a quality advocate and coordinator, working informally across teams to guide and influence decisions that improve our quality assurance processes throughout the company.

You will use your deep understanding of different software testing methodologies to build successful testing strategies, documentation and training to create systemic quality improvements. Metrics and accountability will be key aspects of your role. 

Successful applicants will be expected to be detail oriented when testing new features, but will be able to pivot to broader planning efforts with other team leaders when necessary. Our team is global, so strong communication and flexibility are essential.

What You'll Do:

• Hands on software testing of bugs, features and complex software systems
• Certify the quality of new and modified functionality before release to customers
• Analyze requirements and develop test plans
• Create, revise, execute, and review test cases, suites and scenarios
• Monitor system health
• Review and report software defects
• Create and maintain test data
• Write and maintain automated tests
• Create testing tools and frameworks
• Review and action pull requests
• Write and maintain documentation
• Track quality metrics and trends
• Mentor other Quality Assurance Engineers
• Lead continuous improvement initiatives for the quality team
• Present on and discuss relevant and actionable quality topics
• Support multiple cross functional projects simultaneously

 What You Have:

• Strong communication skills
• Strong programming skills
• A deep understanding of testing theory and methodologies
• A solid understanding of the SDLC and Agile methodologies
• A drive to learn and share new things
• An analytical work methodology
• The ability to quickly learn new systems and domains
• At least 8 years experience in software testing
• At least 5 years of test automation experience using multiple testing frameworks

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements

Technology Stipend

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-NK1

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics visit www.impact.com.

 Your Role at impact.com:

As a Software Quality Assurance Engineer at Impact, your key responsibilities will carry a dual  mandate, being to deliver the highest quality software to our end users while simultaneously ensuring the persistence of the quality standard by means of automated regression. This is a rare opportunity in QA to have a direct influence on the quality of our software through every phase of the feature delivery workflow. This role will fully encompass all responsibilities associated with the Quality Assurance complement for a designated squad.

The applicant who is ultimately successful will be expected to scrutinize new features with a high attention to detail and document the methodology utilised in the form of a detailed test plan containing the respective test cases specific to the feature.  Upon successful deployment of the feature, the scenarios detailed in the test plan are then to be automated using Java and selenium webdriver.

The person filling this role will also be mandated with conducting the regression testing phase of the deployment workflow process and reporting on results timeously. The successful candidate will partner closely with software Development Engineers and Product Managers to understand product requirements as well as functionality for developing appropriate build scripts, test plans and test cases.

What You'll Do:

• Accountable for Automation Testing
• Accountable for creating, configuring and maintaining a suite of automated regressions tests & their environment
• Test Planning & Analysis of Requirements
• Sign-off on manually scripted test cases
• Review and action pull requests 
• Review product design documentation to ensure that requirements stated are correct, unambiguous, and verifiable.
• Consult with product development to evaluate system interfaces, operational requirements, and performance requirements of the overall system.
• Define test methods and create test plans for new or updated software projects to determine if the software will perform accurately and reliably according to documented requirements as well as established standards under both normal and abnormal conditions
• Recommend design improvements or corrections to engineers throughout the SDLC.
• Maintain effective communication with the project software engineers on project limitation, capability, performance requirement and hardware interface changes.
• Execute test plans and create test reports to describe program evaluation, testing, and correction.
• Testing will include functional and nonfunctional, integration, regression, system, smoke and sanity testing (minimum)
• Monitor program performance after implementation to prevent re-occurrence of program operating problems and ensure efficiency of operation.
• Conduct compatibility tests with vendor-provided programs.
• Formulate and design software systems, using scientific analysis and mathematical models to predict and measure outcome and consequences of design.
• Create test tools that facilitate data gathering and test method execution.
• Support manufacturing by verifying fixture software or any software used during production.
• Participate in risk management meetings.
• Scripting of test cases against manually scripted test cases / TestRail
• Run regression tests against the applications then diagnose & report all issues
• Implement automated tests using a Selenium framework
• Defect Management
• Implement scripts and server configurations for automated build and testing environments
• Provide reports and procedures on Automation runs & progress
• Reporting and tracking test metrics such as test and code coverage
• Ensure QA automated test framework is documented, with focus on continuity

 What You Have:

• Solid understanding of computer programming and software development
• Ability to troubleshoot equipment problems and perform complex system tests
• Creative thinking skills
• Detail-oriented personality
• Excellent manual dexterity
• Ability to communicate well to other members of the development team
• At least 3 years experience in SDLC (Software Development Life Cycle)
• Bachelor's Degree/BTEC or equivalent experience
• ISTQB/ISEB (Pref)
• At least 2 years of experience in developing RESTful APIs
• At least 3 years of test automation experience: Selenium, Jasmine, POM, Cucumber
• Certified in Java, Spring or AWS technologies (Pref)
• Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements
• Technology Stipend

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-NK1