Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

What You'll Do:

• CPQ Ownership: Take ownership of the Salesforce CPQ implementation through all phases of development
• Strategic Guidance: As the CPQ subject matter expert,  provide guidance to ensure best practices are followed.
• Stakeholder Collaboration: Work closely with the Pricing and Packaging Committee and Product Operations Teams and other System Analysts to guide, elicit, translate and document business requirements and deliver scalable and reliable solutions
• Salesforce CPQ Maintenance and Enhancement: Continuously optimize the Salesforce CPQ system to align with evolving business needs ensuring it aligns with best practices.
• Product Development Support: Collaborate with cross-functional teams to introduce new products/product bundles and modify existing ones within the Salesforce CPQ framework.
• Rule and Master Data Management:Oversee the configuration and management of Price Rules, Product Rules, Discount Schedules, Product Master, Approval Processes and Custom Script (Quote Calculator Plugin)  
• Change and Release Management: Partner with Product Operations and Sales Enablement to effectively release changes to Production
• Documentation: Create and maintain Solution Design Proposal documents and Technical Design documentation to support implemented solutions.
• Technology Updates: Stay abreast of platform changes introduced by vendors

Core Competencies and required experience:

• Bachelor's degree in Information Systems, Business Administration, or a related field
• Active Salesforce Admin and Salesforce CPQ Specialist certifications preferred
• 4+ years of hands-on experience with Salesforce CPQ administration, configuration, and optimization. 
• Exceptional understanding of CPQ-related features such as product configuration, pricing strategies, discounting models, and quote generation. 
• Deep understanding of the Sales, Quoting, Product, Renewal and Contracting Processes. Billing knowledge would be an added advantage
• Experience with Apex and Lightning Components (preferred) 
• Previous experience performing business analysis and documenting requirements is preferred
• Familiarity with agile software delivery methodologies and working as part of an agile team
• Strong problem-solving and analytical skills with the ability to troubleshoot complex CPQ issues. 
• Excellent communication skills and the ability to work with both technical and non-technical stakeholders. 
• Proven ability to manage multiple projects and priorities in a fast-paced environment.

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Primary caregiver leave
• Fitness club fee reimbursements
• Technology stipend 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Your Role at impact.com:

We’re looking for a skilled data analyst to establish a strong data analytics competency to meet Impact's growing need for insights and data products to enable data-driven decision-making across the whole business. 

As a data analyst, you’ll collect, analyze, and interpret datasets to identify patterns and trends, develop insights, and provide data-driven recommendations to support business decisions. Our ideal candidate should have a solid technical background in data analysis, statistics, data product development, and business reporting.

What You'll Do:

• Partner closely with stakeholders to understand their data needs and translate business questions into data problems.
• Collaborate with analytics engineers to scope, and develop data products that deliver insights and drive business optimisation.
• Conduct analysis of large, complex datasets to identify patterns, trends, and correlations.
• Develop and implement advanced statistical models and algorithms to support data-driven decision-making. 
• Design, develop, and maintain interactive dashboards and automated reports ensuring they provide clear and actionable insights. 
• Design and implement predictive models to drive improvements in decision-making and operational efficiency.

What You Have:

• Bachelor's degree in mathematics, statistics, economics, engineering or a related field
• 3+ years of experience in a data analysis or business intelligence role
• Strong analytical and problem-solving skills
• Strong SQL, Python or R coding skills
• Data analysis and data visualization skills
• Experience with Google Cloud Platform (GCP), Azure, AWS or similar cloud technologies will be a bonus
• Experience with DataBricks, PySpark and BigQuery highly advantageous
• Familiarity with machine learning libraries
• Experience with standard statistical modeling and forecasting methodologies
• Hands-on experience with data visualization or business intelligence tools such as Tableau, Power BI, SSRS/SSAS, Looker or QlikView.
• Strong verbal and written communication skills
• Ability to work independently and collaboratively in a fast-paced, dynamic environment

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursementsTechnology stipend 
• Primary Caregiver Leave
• Mental  Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics visit www.impact.com.

Your Role at impact.com:

We’re looking for an experienced Senior Data Analyst to play a key role in establishing a strong data analytics competency to meet Impact's growing need for insights and data products to enable data-driven decision making across the whole business.

As a Senior Data Analyst you’ll collect, analyze and interpret large and complex datasets to identify patterns and trends, develop insights and provide data-driven recommendations to support business decisions. Our ideal candidate should have a strong technical background in data analysis, statistics, data product development and business reporting.

What You'll Do:

• Partner closely with stakeholders to understand their data needs and translate business questions into data problems.
• Collaborate with analytics engineers to scope, and develop data products that deliver insights and drive business optimisation.
• Conduct analysis of large, complex datasets to identify patterns, trends, and correlations.
•  Develop and implement advanced statistical models and algorithms to support data-driven decision-making. 
• Design, develop, and maintain interactive dashboards and automated reports ensuring they provide clear and actionable insights. 
• Design and implement predictive models to drive improvements in decision-making and operational efficiency.
• Mentor and guide junior analysts, providing support on advanced analytical techniques and best practices.

What You Have:

• Bachelor's degree in mathematics, statistics, economics, engineering or a related field
• 5+ years of experience in a data analysis, business intelligence or data engineering role
• Excellent analytical and problem-solving skills
• Advanced Python and SQL, Python, Scala, or R  coding skills
• Strong data analysis and data visualization skills
• Experience with the Google Cloud Platform (GCP), Azure, AWS or similar cloud and integrated technologies preferred will be a bonus
• Experience with DataBricks, PySpark and BigQuery highly advantageous
• Experience in managing analytics projects
• Familiarity with machine learning libraries
• Experience with standard statistical modeling and forecasting methodologies
• Hands-on experience with data visualization tools and/or business intelligence tools such as Tableau, Power BI, SSRS/SSAS, Looker or QlikView.
• Strong verbal and written communication skills
• Ability to work independently and collaboratively in a fast-paced, dynamic environment
• Experience working in the digital marketing technology industry beneficial

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

• Primary caregiver leave
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursementsTechnology stipent
• Mental  Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics visit www.impact.com.

About the Strategy Team

The Strategy Team is a close-knit group that reports into our Founder & Chief Strategy Officer. We handle:

• Strategy Development & Execution: Crafting and driving impact.com’s overarching business strategy, from big-picture roadmaps to tactical initiatives.
• Core Capability Building: Running the firm’s strategic planning cycle and fueling cross-functional improvements.
• Structured Innovation: Managing “Impact Bets,” a rigorous innovation process to identify and launch new growth opportunities.
• Analytical Task Forces: Stepping in when the business faces complex challenges, providing the data-driven insights needed for solutions.

The Role

As a Strategy Analyst, you’ll tackle some of impact.com’s most critical and complex strategic challenges. You’ll collaborate with teams across Product, Sales, Marketing, Engineering, HR, Legal, and Finance, offering fresh perspectives backed by rigorous analysis. You will be central to shaping the future of the partnerships industry—and of impact.com itself.

What You’ll Do

• Solve High-Stakes Problems: Gather and analyse data, test hypotheses, and build actionable recommendations for initiatives like product strategy, corporate development, and market expansion.
• Collaborate Across Teams: Work side-by-side with Strategy Managers, experts from other departments, and senior leadership
• Contribute to Innovation: Support “impact.com Bets,” using data science and strategic thinking to nurture new business ideas or breakthrough initiatives.
• Communicate Insights: Present findings to management and key stakeholders, then implement recommendations with cross-functional teams.

What You’ll Bring 

• Education & Experience: A Master’s or Bachelor degree in a quantitative field (e.g., Finance, Mathematics, Engineering, Data Science, Business) with 1+  years of relevant work experience. 
• Analytical Expertise: Top-tier problem-solving skills, strong quantitative abilities, and an eagerness to tackle complex challenges in a fast-paced tech environment.
• Team Player: Ability to work effectively in a distributed environment, partnering with colleagues at all levels and in all functions.
• Communication Skills: Comfortable conveying complex ideas in clear, concise language.
• Leadership & Initiative: Proven record of leadership (through work or extracurriculars), with a proactive and innovative mindset.
• Flexibility: Willingness to travel occasionally and adapt to varied time zones.

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

• Experience in data science, Python, SQL, strategy consulting

Benefits:

• Responsible PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Hybrid working policy
• Training & Development - Free Coursera Subscription and PXA partnerships learning
• Restricted Stock UnitsInternet Allowance
• Gym reimbursements
• Technology stipend
• Mental  Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage
• Pension Scheme, Health and Dental Insurance Parental Leave
• Free in-office lunches 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit www.impact.com.

Your Role at impact.com:

This role forms part of a growing global Business Applications Team who are responsible for partnering with business teams to ensure impact.com has a suite of carefully selected, fit for purpose, well managed, tightly governed and well adopted technology platforms and tools that work together to drive internal productivity.

As a Systems Analyst, you will form part of the team responsible for driving the design, implementation, support and maintenance of impact.com’s Sales Technology stack, of which Salesforce is the key platform. You will ensure the tech stack is supported, delivering value, continuously evolving to meet business needs and well integrated to provide a seamless user experience.

What You'll Do:

• Work with business teams to elicit,  translate and document business requirements.
• Create well defined user stories and acceptance criteria ensuring they are developer ready
• Design well‐architected solutions that best leverage our internal core platforms
• Configure and implement solutions: out of the box configuration, custom and data migrations
• Guide developers through solution development
• Produce project artefacts such as user flows, logical models and technical solutions documents.
• Develop and execute test plans to ensure quality delivery
• Ability to provide estimates and work breakdown structures for assigned tasks
• Keep abreast of all new product and technical capabilities during new product releases and acquisitions of the various platforms.
• Ability to follow best practice guidelines
• Provide 2nd and 3rd line support of existing applications
• Ability to create insightful reports and dashboards that aid business processes and users
• Provide technical guidance and support to junior system analysts
• Develop and execute training programs for new or adapted functionality in partnership with the Sales Enablement Team
• Ability and willingness to run agile ceremonies when necessary

What You Have:

• 4+  years of experience in a Business Systems role, working with business and technology teams to deliver system improvements that support business objectives
• 4+ years working within the Salesforce ecosystem with a deep understanding of the platform and its capabilities
• Proven ability to configure and optimize integrated business processes across systems
• Background with RDBMS technologies and modeling techniques
• 4+ years of experience in software development lifecycle: gathering requirements, designing solutions, testing, documentation, implementation, and support of solutions.
• Ability to perform testing and write unit tests
• Familiarity with agile software delivery methodologies and tools such as Scrum, Jira or Agile Accelerator.
• Active Salesforce certifications or ability to achieve relevant certifications 
• Technology qualification such as Computer Science or Informations systems degree or equivalent work experience

Nice To Have:

• CPQ exposure: Salesforce or other
• Business Analysis certification/diploma
• Process Modelling experience

Salary Range: Salary range: $85,000.00 - $102,000.00 per year, plus an additional 5% variable annual bonus contingent on Company performance and eligible to receive a Restricted Stock Unit (RSU) grant. *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Technology Stipend 
• Continued access to Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit www.impact.com.

Your Role at impact.com:

At Impact.com, we are passionate about our people, technology, and mission to drive success. Our Customer Engineering & Enablement team plays a critical role in developing internal tools, optimizing workflows, and enhancing data accessibility to empower teams across the organization. We ensure that internal stakeholders, such as Customer Success, Implementations, Onboarding, Support, and Technical Services, have the right technical infrastructure and insights to work efficiently and effectively.

We are looking for a technically minded problem-solver with a strong data analytics, automation, or engineering background who is comfortable working with HTML,SQL, APIs, workflow automation, and data visualization tools like Looker. If you’re excited about building scalable internal solutions, troubleshooting technical challenges, and optimizing operational processes, this is for you!

As a Customer Engineering & Enablement Agent, you will gain hands-on experience with Impact.com’s technology stack while working on key internal projects related to workflow automation, tooling, reporting, and technical enablement. Your focus will be on building and optimizing internal systems that allow cross-functional teams to work more efficiently. This includes developing internal dashboards, automating processes, integrating data sources, and troubleshooting technical issues to ensure seamless operations.

What You'll Do:

Technical Enablement & Tooling

• Assist in building and optimizing internal tools that improve efficiency across Customer Success, Implementations, Onboarding, and Support teams.
• Automate manual workflows using scripting, APIs, or internal platforms to reduce repetitive tasks and increase scalability.
• Support teams by troubleshooting and resolving internal system or integration issues.

Data Analytics & Reporting

• Develop SQL queries to extract and analyze data from multiple sources to provide actionable insights for internal teams.
• Build and maintain Looker dashboards and reports that improve visibility into team performance, customer interactions, and operational trends.
• Ensure data integrity and accuracy by validating and optimizing queries.

Collaboration & Process Optimization

• Work closely with Customer Success, Implementations, Onboarding, and Support teams to understand pain points and recommend technical solutions.
• Assist in defining best practices for data management, automation, and reporting processes.
• Create technical documentation and internal knowledge resources to support ongoing enablement efforts.

What You Have:

• Pursuing or recently completed a degree in Computer Science, Information Systems, Data Analytics, or a related technical field.
• Strong SQL skills for querying and analyzing large datasets.
• Experience with Looker or other data visualization tools (Tableau, Power BI, etc.).
• Familiarity with APIs and workflow automation tools (HTML, Java, Zapier, Python scripting, etc.).
• Strong analytical and problem-solving skills with a technical mindset.
• Passion for building scalable solutions and optimizing internal processes.
• Excellent communication and collaboration skills.

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance

Fitness club fee reimbursementsTechnology stipend 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-NK1

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics visit www.impact.com.

What You'll Do:

• Provide enterprise-level Product Support to our customers and partners, covering chat and ticketing. Empower our customers to get the most out of our platform and grow their businesses.
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are done in a timely manner.
• Contribute to internal and external knowledge base support documentation to drive best practices.  
• Diagnosing, troubleshooting, and identifying solutions to resolve customer and system issues promptly and efficiently.
• Become our platform expert, identify common customer challenges, work with cross-department on customer needs and product suggestions.

About You: 

• Bachelor's degree or higher
• Fluent in English (spoken and written)
• Excellent communicator with strong interpersonal skills and the ability to understand and explain complex technical concepts to your audience
• Customer-centric, willing to advocate for your client's needs, and passionate about providing a great customer experience.
• Self-motivated and successful self-starter, who is detail-oriented, and shows a successful history of meeting and exceeding goals.
• Strong time management to be able to juggle and manage the requirements of this multi-tasked role.
• Analytical thinking and high problem-solving skills
• Stress tolerance and ability to work under a pressured environment. A good team player with great adaptability
• Proficiency in Word/Excel/PPT and other software. Strong document editing ability
• Open to working weekend and holiday shifts.
• Familiarity with concepts like APIs, FTPs, HTML/CSS, and affiliate marketing (preferred)
• Experience (2-4+ years) in one or more of these areas is preferable:
• Customer Technical Support
• Working in a SaaS business
• Digital Marketing industry
• Service Quality Management

Nice to have:

Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits

• Private Health Insurance
• Internet Allowance
• Fitness Activity Reimbursement
• Flexible remote working policy
• Training & Development - Free Coursera Subscription and PXA partnerships learning
• Technology stipend
• Mental  Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics, and Levi’s, visit www.impact.com.

Your role at Impact.com:

Daily troubleshooting and coming up with creative work-arounds for our clients that range from small and medium size businesses to very large Enterprises, and from micro influencers to the largest global Publishers. You get to peek “backstage” behind what powers some of the world's biggest brands, and help them forge a path in a rapidly growing industry.

We use tickets, live chat and Zoom calls to assist our clients with contracting logic, web tracking, user journeys, data analysis, and integrations. No day will ever be the same as the last, there is always something new to explore!

What You'll Do:

• Provide enterprise-level Product Support to our customers and partners, covering chat and ticketing. Empower our customers to get the most out of our platform and grow their businesses.
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are done in a timely manner.
• Contribute to internal and external knowledge base support documentation to drive best practices.  
• Diagnosing, troubleshooting, and identifying solutions to resolve customer and system issues promptly and efficiently.
• Become our platform expert, identify common customer challenges, and work with cross-department on customer needs and product suggestions

What You Have:

Experience in all of these areas is preferable:

• Bachelor's degree or higher
• Fluent in English (spoken and written). Japanese at a native level.
• Excellent communicator with strong interpersonal skills and the ability to understand and explain complex technical concepts to your audience
• Organized, excellent at time management 
• Team player with great adaptability
• Customer-centric, willing to be an advocate for your client’s needs, and a passion for providing a great customer experience
• Strong sense of responsibility, motivated self-starter
• Curiosity to identify, research, and solve problems
• Great multitasker, ability to work independently
• Proficiency in Word/Excel/PPT and other software. Strong document editing ability
• Open to working weekend and holiday shifts
• Familiarity with concepts like APIs, FTPs, HTML/CSS, and affiliate marketing (preferred)
• Experience (2-4+ years) in one or more of these areas is preferable:
• Customer Technical Support
• Working in a SaaS business
• Digital Marketing industry
• Service Quality Management

Nice to have:

•  Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks:

• Unlimited PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development - learning the advanced partnership automation products
• Flexible work hours
• Internet Allowance
• Casual work environment

Impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-RL1

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Your Role at impact.com:

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
  • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
  • Learning the advanced partnership automation products
• Medical Aid and Provident Fund
  • Group schemes with Discovery & Bonitas for medical aid
  • Group scheme for provident fund
• Restricted Stock Units
  • 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements
• Technology stipend 
• Primary Caregiver Leave
• Mental  Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-NK1

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics visit www.impact.com.

Your Role at impact.com:

Why this role is exciting? They say first impressions go a long way, right? Be part of the team that gets to set the stage for our customers’ first interactions with Impact.com! Our Onboarding team is customer and partnership obsessed and is focused on ensuring all customers have a delightful experience joining Impact.com. As the Associate Onboarding Success Manager, you will be responsible for or owning the client relationship during onboarding, answering client questions, taking any requested Zoom calls and leading any specialized training on basic platform adoption. Their goal is to ensure the client is set up for success by understanding the specific client’s business and advising on best practices and key features that align with their goals, needs, and integration.

This role operates during U.S. business hours, which translates to 1:00 PM – 9:00 PM SAST. Candidates should be comfortable working within this time frame.

What You'll Do:

• Responsible for a portfolio of new accounts including launching, following a defined onboarding process, and ensuring metrics are accurate across all clients. As an Onboarding Success Managers should always know the current status of an account in their book of business.
• The Onboarding Success Manager is responsible for building a relationship with the client that results in a happy customer and allows for a smooth transition to success. This person is focused on customer happiness, timely launch against billing start date, program success, and partnership growth.
• Listen to all client goals and requirements and ensure the setup is tailored to meet these.
• Ensure all required stakeholders are included in discussions necessary to ensure respective setup items are agreed upon and confirmed.
• Continuously drive projects forward and ensure any blockers are surfaced and triaged immediately to
  keep project timelines on track.
• Any delays or risks to the project timeline are communicated and adjusted accordingly.
• Track activity and update client records in various tools including SFDC, Operator, Jira and other software we may be using.
• Provide direct support including training via email, Zoom, chat and in-app tools to advertisers throughout the onboarding phase (sales handoff through time to first value)
• Act as the client champion during Onboarding and proactively project manage both internal and external teams to client launch
• Ensure critical client account and business information is captured and documented to ensure a smooth transition to Success
• Other Duties:
• Review, improve and provide feedback on the help documentation and process
• Continually enhance your knowledge of technical setups and technology.
• Act as client-facing project manager
• Check that each client has a complete "final review" before going live
• Use reports to proactively reach out to clients in onboarding
• Escalate issues to managers as needed.
• Share best practices
• Adhere to policies that are defined as part of SOC compliance
• Continually educating on industry knowledge
• Offsite travel may be required to client offices or other Impact locations

What You Have:

• Bachelor’s Degree Required
• 3+ years of client-facing experience
• Excellent verbal and written communication skills
• Solid understanding of the digital marketing ecosystem
• Healthy dose of initiative and the ability to remain flexible
• Detail-oriented and able to effectively prioritize tasks
• Must be a critical thinker and a resourceful problem-solver
• Enthusiastic team player
• Great conflict resolution skills
• Excellent time management skills
• Ability to work both in a team environment and autonomously
• Ability to multi-task and perform effectively under pressure
• Self-motivated and able to provide results with minimal supervision
• Curious minded
• Customer obsessed
• Passion to learn

Must Have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policyTake the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund Group schemes with Discovery & Bonitas for medical aid
• Group scheme for provident fund
• Restricted Stock Units: 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements
• Technology stipend
• Primary Caregiver Leave
• Mental  Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-NK1

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics, visit www.impact.com.

Your Role at Impact:

What You'll Do:

• Develop, test, and maintain software for the platform.
• Write automation tests
• Build meaningful unit, functional and integration level tests for the software built
• Collaborate with a distributed team to fulfill the departments quarterly objectives
• Develop code both independently and while pair programming
• Write and maintain design, user and test documentation
• Become familiar with technologies used on the squad 
• Perform triage functionality through verification and fixing of bugs
• Build non customer facing code
• Support software testing and quality assurance processes to ensure high-quality deliverables
• Production Deployments  

What You Have:

• Initiative
• Adaptability
• Personal Development
• Being a team player
• Completed B.S. In Computer Science or related field or equivalent professional experience
• Openssource contributions are beneficial
• 3+ years Java, Spring and related Technologies experience
• 2-3+  years experience in Software development
• Agile / Iterative processes. Kanban / Scrum
• Knowledge of Relational Databases, Table design, SQL
• Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Primary caregiver leave
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursementsTechnology stipend 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Your Role at impact.com:

This person is an expert at Impact technology and will be tasked to deliver custom engineering and advanced technical support to customers that buy those services, or as determined by the Impact leadership team. As Senior Technical Services Engineer, you will resolve or escalate Advanced Technical troubleshooting issues in a timely and efficient manner as well as assisting with proposing technical solutions and tech issues for our clients. Specific activities will include interfacing with clients (business and technology) and answering questions on the integration process and technology, best practices and performance expectations. This role entails working with the technology and customer support teams to identify and analyze data errors to help ensure stability and reliability of the Impact Radius platform.

This role’s core hours are EST Timezone (New York)- 15:00-23:00 SAST. 

What You'll Do:

• Manage incoming support requests on our ticketing platforms to ensure issues are followed up on and
• Provide technical assistance internally(other departments) and externally(clients)
• Triage issues and escalate to various team
• Act as a technical resource to on-boarding team
• Perform assigned daily tasks to monitor tracking
• Help test and replicate issues to shorten time to
• Acquire deep product knowledge and understanding about all Impact products and
• Enrich our client knowledge base with relevant technical information
• Troubleshooting all advanced tech services issues - both internally and externally
• Triage incoming technical issues and work with CS and clients to find solutions real-time.
• Manage, plan, design and implementing advanced technical integrations
• Oversee and mentor Technical Services
• Provides support to Principal engineers with technology partnerships and POC and advanced integrations
• Be the point of escalation to the local teams on urgent matters
• Manage various internal projects; training, ensuring support readiness for new feature releases,
• Work on miscellaneous engineering projects
• Specific activities will include interfacing with clients (business and technology) and answering questions on the integration process and technology, best practices and performance expectations. This person is an expert at Impact technology and will be tasked to deliver custom engineering and advanced technical support to customers that buy those services, or as determined by the Impact leadership team.
• This position will also work with the technology and customer success teams to identify and analyze data errors to help ensure stability and reliability of the Impact
• Resolve tickets in the incoming tech services queue
• Take end-to-end ownership of customer technical issues, including initial troubleshooting, identification of root cause, issue resolution and communication.
• Lead technical integration of new clients as delegated
• Acquire as much product knowledge as possible
• Provide assistance in technical services internally and externally
• Create Dev Jira tickets that address technical issues related to our
• Identify and spec out tools/reports that assist the tech troubleshooting process
• Assist in the creation of technical related help content / documentation that is made available to client base
• Serve as a go to person in regards with technical product knowledge for the Client Success team
• Provide technical support as needed in the sales

What You Have:

• Passion for solving customer issues in a fast paced environment
• Adaptability
• Cooperation
• Service oriented
• Flexibility
• Initiative
• Critical Thinking
• Ability to learn new technologies quickly
• Problem solving
• Ability to work independently
• Undergraduate degree in Computer Science, Engineering, Science, Maths or related Science or Commerce discipline
• 5+ years experience in Integration Support, Sales Engineering, Software Development or related discipline, preferably in an external customer-facing
• Experience with an internet marketing or business development team and/or lead marketing company preferred.
• Ability to perform log analysis, including writing SQL
• Experience in Web application and tool development is
• Experience of at least one scripting / programming language (Python, PHP) is preferred. 

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance

Fitness club fee reimbursementsTechnology stipend 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-NK1

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit www.impact.com.

Your Role at impact.com:

As a Customer Success Director (CSD) at impact.com, you will play a key individual contributor role in managing enterprise-level client relationships to promote retention and growth. You will develop strategic, goal-driven account plans and processes to ensure productive partnerships with our top clients.  Capitalizing on our software suite, you’ll build stronger & more successful marketing campaigns for your portfolio of brands. This role requires a strong technical aptitude, a solid understanding of the digital ecosystem, and the ability to think critically. Your contribution will be essential to our clients' success and the growth of our business.

What You Have:

• 5-7+ years of Account Management or Customer Success experience, preferably B2B with Enterprise accounts.
• Bachelor's Degree or equivalent experience (Business, Marketing or related field a plus)
• Consistent track record of providing stellar support to customers
• Strong understanding of the digital marketing ecosystem
• Proficient in leveraging technology solutions, with a focus on SaaS and marketing tools
• Healthy dose of initiative and the ability to remain flexible
• Detail-oriented and able to efficiently prioritize tasks
• Critical thinker and inventive problem-solver
• Proven track record of quality verbal and written communication skills 
• Customer focused, commercially minded, service-oriented
• Enthusiastic teammate
• Great conflict resolution skills
• Excellent time management skills

What You'll Do:

• Deliver world-class support to our top clients
• Maintain a balanced proactive/reactive relationship with your assigned accounts
• Enhance Impact's presence within client organizations by cultivating relationships and conducting strategic review sessions with senior decision-makers.
• Partner with our Sales organization to identify and capitalize on upsell and expansion opportunities 
• Dedicated duties include account monitoring, regular check-ins and relationship building
• Reactive duties include training, product support, and appropriate delegation when technical issues and feature requests arise

• Salary Range: $110,000 - $135,000 per year, plus an additional 25% Variable Commission Plan ($27,500-$33,750)  and generous stock (RSU) award.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Technology Stipend 
• Office only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-NewYork,NewYork_Hybrid

#LI_Santa_Barbara

#LI_Columbus

Our Company:

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity are rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics  visit www.impact.com.

Your Role at impact.com:

As a Sr. Customer Success Manager, you will be an incredible product expert! This involves utilizing our software suite to build stronger & more successful marketing campaigns. You will serve as the primary point of contact for clients, providing proactive support, resolving issues, and driving the adoption and utilization of our products. This role requires a combination of excellent communication skills, technical expertise, and a deep understanding of customer needs in order to drive customer retention, expansion, and overall success. Portraying good business sense, a solid understanding of the digital ecosystem and being a critical thinker will have you shining and growing every day at Impact!

What You Have:

• 3+ years of customer success/relationship experience, preferably B2B
• Bachelor's Degree or equivalent experience (Business, Marketing, or related field a plus)
• Consistent track record of providing stellar support to customers
• Embraces teamwork and cross-team collaboration
• Strong understanding of the digital marketing ecosystem (Affiliate & Partnerships a Plus)
• A healthy dose of initiative and the ability to remain flexible
• Detail-oriented and able to efficiently prioritize tasks
• Be a critical thinker and an inventive problem-solver
• Professional communication skills
• Enthusiastic teammate
• Great conflict resolution skills
• Excellent time management skills

What You'll Do:

• Deliver world-class support to our top clients
• Maintain a balanced proactive/reactive relationship with your assigned accounts.
• Dedicated duties include account monitoring, regular check-ins, and relationship-building
• Reactive duties include training, product support, and appropriate delegation when technical issues and feature requests arise
• Understand clients' goals and objectives to drive strategic growth, and provide guidance on how our platform and services can support their needs
• Become an expert on the Impact.com platform, staying up to date with new features, functionality, and industry trends
• Drive product adoption and usage among clients, ensuring they fully leverage the capabilities of our platform
• Monitor client health metrics, track usage patterns, and proactively address any potential risks to customer retention
• Advocate for customers' needs and requirements, working with cross-functional teams to deliver exceptional customer experiences

Salary Range: $75,000 - $95,000 per year, plus an additional 25% Variable Commission Plan ($18,750 - $23,750) for an annual OTE of $93,750-$118,750 and generous stock (RSU) award.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time

Benefits (Perks):

• Medical, Dental, and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Technology Stipend 
• Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-Santa_Barbara

#LI-New_York_City_New_York

#LI-Columbus

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Your Role at impact.com:

As a Customer Success Manager, you will be an incredible product expert! This involves utilizing our software suite to build stronger & more successful marketing campaigns. Portraying good business sense, a solid understanding of the digital ecosystem and being a critical thinker will have you shining and growing every day at Impact.

What You'll Do:

• Platform Knowledge : Run platform training and can consult on contracts, finance, ad tracking, and reporting.
• Account Management: Coordinate strategic initiatives with direction from manager.
• Customer Communications: Coordinate  communication including customer facing messaging regarding initiatives, outages, marketing efforts, etc. under the guidance of the manager. ensures clients communication including email, ticketing, and slack is documented in SFDC.
• Escalation Management: Distill feedback from clients and manage creation of all necessary documentation, including JIRA ticket, project trackers, and SFDC.
• Project/Task Management: Follow established processes for ticket creation and project tracking utilizing JIRA, Project Plans, SFDC, Coordinates status updates from key stakeholders under the guidance of manager.
• Commercial Efforts: Coordinate all renewal and expansion opportunities.

What You Have:

• 2-3 years customer service experience, preferably B2B
• Bachelor's Degree (Business, Marketing or related field a plus)
• Consistent track record of providing stellar support to customers.
• Solid understanding of the digital marketing ecosystem
• A healthy dose of initiative and the ability to remain flexible
• Detail-oriented and able to effectively prioritize tasks
• Be a critical thinker and an inventive problem-solver
• Professional interpersonal skills
• Enthusiastic teammate
• Phenomenal conflict resolution skills
• Excellent time management skills

Nice to have:

•  Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks:

• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Private Health Insurance
• Stock Options
• 3-year vesting schedule pending Board approval
• Primary caregiver leave
• Internet Allowance
• Flexible work hours
• Casual work environment
• Technology stipend

All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI_Hybrid_Shanghai

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Your Role at impact.com:

As a Customer Success Manager, you will be an incredible product expert! This involves utilizing our software suite to build stronger & more successful marketing campaigns. Portraying good business sense, a solid understanding of the digital ecosystem and being a critical thinker will have you shining and growing every day at Impact.

What You'll Do:

• Platform Knowledge : Run platform training and can consult on contracts, finance, ad tracking, and reporting.
• Account Management: Coordinate strategic initiatives with direction from manager.
• Customer Communications: Coordinate  communication including customer facing messaging regarding initiatives, outages, marketing efforts, etc. under the guidance of the manager. ensures clients communication including email, ticketing, and slack is documented in SFDC.
• Escalation Management: Distill feedback from clients and manage creation of all necessary documentation, including JIRA ticket, project trackers, and SFDC.
• Project/Task Management: Follow established processes for ticket creation and project tracking utilizing JIRA, Project Plans, SFDC, Coordinates status updates from key stakeholders under the guidance of manager.
• Commercial Efforts: Coordinate all renewal and expansion opportunities.

What You Have:

• 2-3 years customer service experience, preferably B2B
• Bachelor's Degree (Business, Marketing or related field a plus)
• Consistent track record of providing stellar support to customers.
• Solid understanding of the digital marketing ecosystem
• A healthy dose of initiative and the ability to remain flexible
• Detail-oriented and able to effectively prioritize tasks
• Be a critical thinker and an inventive problem-solver
• Professional interpersonal skills
• Enthusiastic teammate
• Phenomenal conflict resolution skills
• Excellent time management skills

Nice to have:

•  Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks:

• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Private Health Insurance
• Stock Options
• 3-year vesting schedule pending Board approval
• Primary caregiver leave
• Internet Allowance
• Flexible work hours
• Casual work environment
• Technology stipend

All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI_Hybrid_Shanghai

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanaticsvisit www.impact.com.

Your Role at impact.com:

As a Publisher Development Manager, you will play a key role in growing and optimizing partnerships between our China-based clients and global publishers. You'll focus on driving new revenue-generating partnerships for our clients selling worldwide. 

What You'll Do: 

• Strategic Planning: Develop and execute strategic plans to grow publisher commissions, drive client revenue, and enhance overall business development efforts for impact.com clients in the Greater China Region. 
• Publisher Growth: Lead the expansion and strategic development of new and existing publisher relationships. You will leverage a combination of analytical skills, negotiation expertise, and in-depth knowledge of the affiliate marketing ecosystem to drive sustainable revenue growth. 
• Data Analysis: Analyze performance data to track key metrics, identify trends, and optimize business development strategies that drive growth for clients. 
• Collaboration: Work closely with cross-functional teams, including Client Success Managers, Marketing, Product Development, and Customer Support, to ensure alignment across all strategies and initiatives. 
• Reporting: Prepare and present regular reports, QBRs, and performance presentations for senior management and key stakeholders, offering insights into North American market trends for our China-based clients. This will involve reporting to both North America and China leadership teams to ensure alignment and transparency across both regions. 

What You Have:

• 5+ years of experience in performance marketing, with a focus on publisher management or affiliate partnerships 
• Fluency in both Mandarin and English to facilitate communication across teams and regions 
• Strong understanding of Chinese business practices and market dynamics 
• Bachelor’s degree and above, MBA preferred 
• Proven success in goal-driven environments, with a track record of driving measurable results 
• Team-oriented, coachable, and a self-starter, with the ability to adapt and thrive in a dynamic, fast-paced environment 
• Proficiency in digital tools and platforms relevant to the performance marketing and affiliate space 
• Excellent communication skills, both verbal and written 
• A competitive nature, intellectual curiosity, and a passion for technology and digital marketing trends 

Benefits/Perks:

• Unlimited PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development - learning the advanced partnership automation products
• Flexible work hours
• Private Health Insurance
• Internet Allowance
• Casual work environment
• Mental Health aware via Modern Health
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA

All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI_Shanghai_China

Role Title: Corporate Counsel

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit www.impact.com.

Your Role at impact.com:

The Corporate Counsel is to provide legal advice on a broad range of corporate, commercial, and privacy matters. The Corporate Counsel is expected to work closely with key stakeholders across the Company, to play an important role in executing on strategic business goals and initiatives, and to provide practical legal advice to internal clients.

What You'll Do:

• Advise on a broad range of commercial issues, including corporate governance, legal and regulatory compliance, capital raises, and business growth (international expansion, M&A, etc.)
• Supporting corporate functions including stock administration, board prep and communications.
• Coordinate with outside counsel, including managing services and expenses: partner when needed to handle complex legal and regulatory issues spanning a variety of topics.
• Draft, review, and negotiate legal agreements with strategic partners, as well as draft and negotiate customer and vendor agreements.
• Provide subject matter support for privacy, including assisting with drafting policies, procedures, templates and negotiating with clients.
• Provide support to the Company’s other legal teams and functions as needed, including with respect to contracts and other agreements with customers, partners, and resellers.
• Prepare, review and update, as applicable, corporate policies and regulatory compliance.
• Perform ad-hoc legal administrative tasks as needed.

What You Have:

• JD and admission to a state bar in the jurisdiction in which you practice in good standing (or eligibility to practice as an in-house counsel based upon your state bar qualification), with preference for New York Bar
• 3+ years of experience at a major law firm, with in-house experience a plus
• Experience in complex SaaS agreements and M&A transactions
• An independent, self-motivated individual who works well under pressure with a positive, service-oriented attitude
• Self-starter with a great work ethic and an analytical thinker with superior problem-solving and decision-making skills
• Extremely detail-oriented and organized with prior experience having managed, structured, and negotiated legal agreements, sent and collected required signatures from relevant parties, ensuring an efficient and timely closing process
• Ability to effectively multi-task with stellar time and project management skills; understands the importance of planning in advance to meet deadlines that include multiple review points and iterations
• Strong communicator, both written & verbal; reliable and responsive to email and phone communications
• Highest level of integrity and good judgment, with the ability to effectively deal with highly sensitive, confidential information
• Strong computer skills, including a high degree of comfort using GSuite and Microsoft products

Salary Range: $149,000.00 - $165,000.00 per year, plus an additional 5% variable annual bonus contingent on Company performance and eligible to receive a Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Technology Stipend 
• Continued access to Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

The Company:

At impact.com our culture is our soul. We are passionate about our people, and our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting-edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity are rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to purchase, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics, and Levi’s, visit www.impact.com.

Why this role is exciting!

As the Marketing Automation Manager - Marketo, you will play a critical role in the success of our global marketing initiatives. Everything we do in marketing runs through Marketo, making this role the technical execution arm of Marketo programs from soup to nuts and keeping up with new features and functionality. Reporting to the Director of Marketing Operations & Analysis, you will collaborate closely with the Marketing team to design, execute, and optimize global campaigns that drive measurable results.

This role focuses on building and managing programs in Marketo across multiple channels, including email, paid search, paid social, webinars/events, and account-based marketing (ABM). You will also oversee the integration of new business units, identify opportunities for optimization, and ensure seamless operations across our marketing technology stack. Your expertise will help us scale marketing efforts efficiently while meeting key performance indicators (KPIs) and business objectives.

What you will be doing:

• Campaign Execution:
• Collaborate Demand Gen, Programs, Events and global marketing managers to build and optimize all campaigns running through Marketo
• Test, optimize and standardize email, programs, forms, landing pages and templates
• Upload and maintain lead lists and oversee data hygiene within the Marketo instance
• Manage email consent best practices
• Marketing Operations:
• Manage and optimize all integrations between Marketo and other tools in the marketing technology stack.
• Oversee third-party agencies or teams responsible for uploading and managing landing pages, emails, creatives, and campaign reporting.
• Support marketing initiatives across regions (EMEA, APAC, US) and business units.
• Participate in the training and supervision of Marketo users including email marketers
• Performance Optimization:
• Identify and implement new campaign opportunities and areas for operational improvement.
• Implement, maintain, and troubleshoot tracking scripts or elements that provide accurate reporting
• Improve email engagement, deliverability and unsubscribes

Does this sound like you?

• 4+ years of experience using Marketo.
• 2+ years of experience with Salesforce.
• Strong collaboration and project management skills.
• Functional experience in HTML and CSS.
• Experience with various martech platforms and tools.
• Adept at reporting tools; Excel, DOMO, SFDC, Looker Studio or equivalent
• Experience tracking and reporting on campaign performance
• Experience with Marketo Measure/Bizible
• B2B marketing experience

Benefits (Perks):

• Medical, Dental, and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.
• Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

Salary Range: 

$100,000.00 - $120,000.00 base salary + 5% company performance bonus, per year, plus eligibility to receive a Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit www.impact.com.

Your Role at impact.com:

Business Development Manager -  Supply will play a pivotal role in expanding our supply-side partnerships, focusing on securing high-value deals and driving our commerce media and commerce content supply opportunities. This role requires a deep understanding of the performance media industry, with experience in affiliate and proven ability to source and close strategic partnerships. The ideal candidate is highly autonomous, capable of executing strategy, structuring deals, and working across cross-functional teams to optimize and grow our supply network.

The successful candidate will leverage their expertise in business development, media sales, and publisher monetization to drive revenue growth and improve publisher yield. They will proactively identify new partnership opportunities, attend industry events, and cultivate relationships to expand our supply footprint. This role demands a strong commercial acumen, hands-on execution skills, and the ability to navigate the challenges of an evolving technology landscape.

What You'll Do:

impact.com, a global leader in performance marketing is pioneering commerce media - a transformative model that connects retailers, publishers, and advertisers in new and profitable ways. Our platform makes it easy to forge partnerships and create novel placements across commerce content publishers and retailers, enabling all parties to tap into high-intent audiences, boost revenue, and scale performance efficiently.

For retailers, our direct partnership model opens up incremental revenue streams in commerce media. Advertisers are taking advantage of new partnership types and channels we are creating in content and shopping.  Commerce content publishers leverage impact.com’s technology to monetize their content with contextual product placements. By placing our platform and centering around partnerships, we’re driving greater transparency, profitability, and customer growth across the performance marketing ecosystem. 

We are seeking a dynamic and highly motivated Supply Growth Manager to join our growing team. In this role, you will be responsible for expanding our supply-side partnerships by identifying and securing high-value publisher deals. You will play a critical role in driving our commerce media and content initiatives, working with both traditional publishers and brands operating as publishers. This is a high-impact, execution-focused role within a fast-growing technology company.

Key Responsibilities

• Business Development & Partnerships
• Identify, prospect, and secure high-value publisher partnerships, including brands acting as publishers and commerce content publishers.
• Independently source leads, develop relationships, and attend industry events to expand our supply-side network.
• Structure, negotiate, and close deals that align with our commerce media and content initiatives.
• Maintain and grow relationships with key publishers and partners to optimize performance and yield.
• Strategic Execution & Relationship Management
• Develop and execute strategies to increase the volume and quality of supply within our ecosystem.
• Partner closely with sales, customer success, and product teams to ensure seamless deal execution and implementation.
• Deliver customized solutions based on a deep understanding of publishers’ needs and business objectives.
• Build and maintain strong relationships with advertisers and publishers to foster long-term collaboration.
• Analytical & Technical Expertise
• Ability to run performance analyses to optimize partnerships, including key metrics such as eCPM, yield, CTR, and revenue per click.
• Generate insights and create reporting dashboards to track publisher success.
• Develop mock-ups, presentations, and sales materials independently to effectively communicate value propositions.
• Work collaboratively with product and ad operations teams to refine offerings and improve execution scalability.

What You Have:

• 5+ years of success publisher development, business development, or partnerships - ad networks an advantage 
• Deep knowledge of performance marketing, e-commerce, retail media, and digital media.
• Proven track record of identifying, structuring, and closing publisher deals in a commerce content or advertising environment.
• Strong familiarity with publisher monetization models, ad yield management, and performance optimization metrics.
• Ability to independently develop and deliver high-level presentations.
• First-rate communication and negotiation skills, with the ability to craft compelling pitches tailored to different business needs.
• Highly collaborative mindset with experience working cross-functionally across sales, customer success, product, and ad operations teams.
• Self-motivated, with an entrepreneurial spirit and a strong sense of ownership over results.
• Ability to thrive in a fast-paced, evolving tech environment where adaptability and strategic execution are key.

Salary range: $100,000 - $120,000 per year, plus an additional 25% Variable Commission Plan ($25,000-$30,000)  and generous stock (RSU) award

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Parental Leave
• Technology Stipend 
• Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
• 401(k) with company matching
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!

impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics, visit www.impact.com.

Why this role is exciting! 

This role is a unique opportunity to shape the future of affiliate marketing, where creators and influencers are the next generation of top performers. As a Growth Marketing Creator, you’ll be a key player in educating and empowering creators to not only thrive as influencers but also as affiliate marketers. You'll leverage cutting-edge technology to redefine what partnerships mean, helping creators turn their influence into sustainable businesses.

What you will be doing: 

• Merchandise key segments of creators and brands to increase creator liquidity.
• Manage onboarding creators and ensure a smooth integration.
• Collaborate with marketing and product teams to design initiatives that support creators’ growth on the platform.
• Develop and execute strategies to increase engagement, retention, and success rates of creators.
• Create content and other resources to help creators maximize their impact.com experience and optimize their partnership opportunities.
  
  

Does this sound like you?  

Are you obsessed with getting great results? Our ideal candidate is a professional with demonstrable refined analytical and organizational skills and experience in growth strategy, analytics, production, automation, testing, and deliverability. You should be detail-oriented and able to work proficiently under pressure. Your role will focus on boosting creator engagement through strategic in-app placements and merchandising efforts. You’ll collaborate closely with various stakeholders to strengthen partnerships and drive marketplace performance.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited PTO
• Flexible work hours
• Maternity/Paternity leave
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

Salary range: Salary range: $100,000-$120,000 base salary + 5% company performance bonus, per year, plus eligibility to receive a Restricted Stock Unit (RSU) grant.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Our Company: 

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Your Role at impact.com: 

We’re looking for a highly motivated Product Marketing Intern to join our team and support key initiatives that drive go-to-market success. In this role, you’ll gain hands-on experience in competitive intelligence, product enablement, and customer insights—while helping us tell the story of what we’re building and why it matters.

This is a six month hybrid internship role.

What You'll Do:

• Draft and publish clear, engaging release notes for new product features
• Review and summarize competitive intelligence to support positioning and sales enablement
• Upload and organize win/loss interviews, insights, and battlecards into Klue
• Assist in maintaining our internal knowledge base with updated messaging and enablement resources
• Support the product marketing team with ad-hoc research, campaign execution, and cross-functional coordination

What You Have:

• BA: Marketing / Language & Communication Studies or other related qualification
• Familiarity with tools like Jira, Asana, Trello, or other task management tools is a plus
• Exposure to platforms like Pendo, Klue, or Seismic is an advantage
• Strong writing and editing skills with attention to detail
• Interest in SaaS, marketing, or product development
• Comfortable interpreting qualitative and quantitative data
• Highly organized with the ability to manage multiple priorities
• Curious, collaborative, and eager to learn
• Nice to have taken the Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.

Benefits for interns:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Internet Allowance

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-CP

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics, visit www.impact.com.

Your Role at Impact.com:

We are seeking a talented Senior Data Scientist / Data Scientist with a passion for working with generative AI models such as large language models (LLMS) to join our team. You will be with a Senior Data Scientist within a cross-functional squad  on developing and fine-tuning AI models to support influencer marketing activities, providing actionable insights and recommendations through data analysis and modeling to enhance brand/partner discovery capabilities, contracting, content creation, and performance analysis. Your work will play a crucial role in enabling brands and partners to achieve their goals faster and better, proving that a data-driven approach, and the synergy of AI and human intelligence can drive exceptional results in the digital connected economy.

What You'll Do:

• AI Model Development: Design, develop, and fine-tune machine learning models and large language models (LLMs) specifically for targeted applications in digital marketing.
• Data Analysis: Analyze large datasets to extract actionable insights and trends relevant to the partnership landscape.
• Discovery: Develop algorithms for discovering and recommending suitable creators, influencers, and affiliates based on brand requirements, product offerings and market trends.
• Process Optimization: Create models to streamline the contracting and negotiation process between brands and influencers.
• Content Creation: Assist in generating content ideas and strategies using AI-driven insights to enhance engagement and reach.
• Performance Analysis: Build predictive models to evaluate the success of marketing campaigns and provide recommendations for improvement.
• Collaboration: Work closely with product managers, marketers, and engineering teams to integrate AI solutions into the platform.
• Research and Innovation: Stay up-to-date with the latest advancements in AI and machine learning, and continuously explore new techniques and technologies to enhance our product offerings.

What You Have:

• Educational Background: Bachelor's or Master's degree in Computer Science, Data Science, Statistics, or a related field.
• Technical Expertise:
• Working knowledge of Python
• Experience with machine learning frameworks/libraries such as TensorFlow, PyTorch, Apache MLlib, or Scikit-learn.
• Well-developed knowledge of machine learning generally, and deep learning specifically.
• Experience with the use of natural language processing (NLP) techniques for textual analysis.
• Experience with data visualization tools (e.g., Tableau, Power BI, Looker).
• Familiarity with SQL
• Knowledge with Big Data processing tech (e.g., BigQuery, Databricks, Spark, Snowflake, Redshift, Hadoop) will be an added advantage
• Analytical Skills: Problem-solving abilities and exposure to modeling and analyzing large datasets to extract meaningful insights and inform decisions.
• Communication: Excellent written and verbal communication skills, with the ability to present complex technical concepts to non-technical audiences.
• Team Player: Ability to work collaboratively in a cross-functional team environment.
• Adaptability: Willingness to learn new skills and technologies, and to adapt to the evolving needs of the business.
• Experience: At least 2 - 4 years in data-related individual contributor roles
• Previous experience in a startup or fast-paced environment is desirable.

Nice to have:

•  Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Stock Options
• 3-year vesting schedule pending Board approval
• Primary caregiver leave
• Internet Allowance
• Flexible work hours
• Casual work environment
• Technology stipend

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit www.impact.com.

Your Role at impact.com:

We’re looking for a UX Design Intern to join our team and help enhance the user experience of our platform. This three month internship offers hands-on experience in user research, wireframing, prototyping, and UI design, along with mentorship and professional development opportunities.

What You'll Do:

• Conduct user research through surveys and usability tests to understand user needs.
• Assist in designing wireframes, mockups, and interactive prototypes for new features.
• Support usability testing, including organizing tests, recording insights, and reporting findings.
• Collaborate with product managers, developers, and designers to create effective design solutions.
• Work effectively within the impact.com design system.
• Stay updated on UX best practices to bring fresh ideas and improvements.
• Translate UX Design briefs into functional, user centered solutions that solve business objectives.

What You Have:

• Currently pursuing or recently completed a Bachelor’s degree in Design, Computer Science, Human-Computer Interaction, or a related field / experience.
• A portfolio showcasing design projects is required.
• Proficiency in Figma and other design tools.
• Understanding of user-centered design principles and UX methodologies.
• Ability to create wireframes, prototypes, and user flow diagrams.
• Experience with user research and usability testing.
• Strong communication and collaboration skills.
• Analytical mindset with problem-solving abilities and attention to detail.
• Familiarity with Agile/Scrum processes is a plus.

As this is a hybrid role, it is important to note that the successful candidate has a secure, quiet space to work from at home, with a stable, fast internet connection.

Benefits/Perks for interns:

• • Casual work environment, including working from home
  • Flexible work hours
  • Training & Development
    • Learning the advanced partnership automation products
    • Coursera
  • Internet Allowance
  • Free Affiliate & Partnerships Industry Fundamentals Certification by PXA

Impact.com is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-CP1

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and more, visit www.impact.com.

Why this role is exciting:

The Impact.com Account Executive through a clear understanding of the Impact Partnership Cloud, prospects, educates and secures operationally viable customers and achieves a targeted revenue goal.

Responsibilities:

• Build revenue and surpass assigned quarterly & annual quotas
• Convey advantages through online or in-person prospecting, discovery and demo of the platform
• Educate prospects on Impact products, associated benefits and build a business case
• Collaborate within and outside of sales team to ensure successful client onboarding
• Actively prospect new business to fulfil pipeline obligations
• Accurately report pipeline performance and velocity to direct manager through proper documentation via Salesforce
• Ensure customers are prepared to enter operational and onboarding queue for successful implementation
• Constantly build knowledge and understanding of marketing ecosystem and how Impact plays a role
• Maintain positive attitude, highlighted by persistence and curiosity
• Be an expert in your product line and industry ecosystem
• Achieve requisite NMRR goal as assigned by management
• Build 3X of quarterly quota in pipeline phase through prospecting and diagnostic calls
• Continually improve win close rate (~20% of all open opps)
• Maintain forward momentum through deal stage velocity

Does this sound like you?

• You have consultative and solution focused approached to selling and know how to ask the right questions
• You love presenting and do this is a way that is authentic, captivating and insightful
• You use the written word to your advantage by making the complex simple and the simple compelling
• You communicate and act with empathy
• You are self-driven, you hold yourself accountable, you are naturally curious and you can think strategically, execute tactically and remain patient and positive.
• You have experience in the Digital marketing world and can navigate the ecosystem
• Experience with Salesforce, Gsuite, excel and powerpoint
• Experience with outbound communication tools a + (salesloft, Groove .)
• 1-2 years of SaaS sales experience
• 3-4 years in a client facing role
• 2+ years of outbound communication and know how to capture attention 

Benefits/Perks:

• Unlimited PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development - learning the advanced partnership automation products
• Flexible work hours
• Private Health Insurance
• Internet Allowance
• Casual work environment
• Mental Health aware via Modern Health
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA

All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-RL1

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics, and more, visit www.impact.com.

Why this role is exciting!

We are growing our sales organization to accommodate the increasing demand for our solution. We are looking for an experienced and dynamic sales person to own one of our top territories in North America. You will have the opportunity to grow rapidly and gain exposure to new marketing technologies as we progress! As an Account Executive, Commercial, you will be responsible for driving the sales process with prospective customers. Strong consultative and analytical skills are important for successful navigation from solution demo, the definition of the scope and final contract. Be the face and name of impact.com to some of the most well-known brands worldwide.

Responsibilities:

• Sell the product to the appropriate accounts and manage towards hitting a preset revenue target.
• Generate pipeline by proactively sourcing opportunities within the designated territory.
• Prepare & deliver world-class demos and value-based presentations.
• Answer prospects’ questions about product value, uses, integrations, and implementation.
• Pro-actively drive the process with a prospective client from initial prospecting to a signed contract and internal handoff.
• Drive active engagement by all internal and external stakeholders necessary to close a deal.
• Update SFDC daily with all relevant details needed to reflect business reality.

Does this sound like you:

• Bachelors Degree or equivalent experience.
• Ideally 2+ years of closing experience, within SaaS.
• Must be a true hunter!
• Must be willing to work out of the NYC office 3x a week, at the minimum
• Independent person with the desire to excel in a competitive and highly rewarding industry.
• Strong communication, effective problem-solving, networking and presentation skills.
• Proven track record of building territories and addressing client needs.
• Experience handling objections at multiple levels of enterprise organizations.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.
• Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

Salary Range: $150-$200K OTE potential total on target earnings (base + commission), per year, plus eligibility to receive Restricted Stock Unit (RSU) grant.

This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-Santa Barbara

#LI-New York, New York

Role Title: Business DevelopmentRepresentative, Inbound

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit www.impact.com.Why this role is exciting!

Your Role at impact.com:

We are offering a unique opportunity to get an incredible amount of experience working with the world’s leading partnership management platform. You will be the first line of contact at impact.com responsible for generating new business through inbound opportunities by helping prospects understand the value of impact.com’s 3 SKUs. Your experience collaborating across sales, demand generation, sales/marketing operations, and more will allow for invaluable learning opportunities and skill development. 

What You'll Do: 

• Engage with inbound contact forms/inquiries, web chats, emails to assess qualification of prospects
• Perform outbound activities to engage with various types of marketing leads
• Educate and qualify prospects about our transformative technology and the 3 SKUs Impact provides for their marketing challenges
• Work closely with Account Executives across all segments - customer & new logo, to build a pipeline for impact.com’s products. Additionally you will work closely with Demand Generation, Marketing Operations, and more to streamline workflows. 
• Track and manage prospects through Salesforce.com and leverage tools like Outreach.io, Sales Navigator, ZoomInfo, and more.
• Schedule high-impact appointments with those who are of good potential with Account Executives
• Providing valuable market and product feedback to continue to drive impact.com’s business development strategy

What You Have:

• Experience in any customer-facing service industry (retail, telesales, real-estate etc.)
• Excited by the prospect of getting an incredible amount of experience with all critical business functions - Sales, Business Development, Marketing, Client Services, Product, Technology and Finance
• Confident and courteous verbal and written communication skills
• Above all else - hungry, humble and smart. Self-motivated and can get passionate about marketing & technology

Salary Range: Salary: $58,500 per year, plus additional Variable Commission Plan (Additional $18000) contingent on performance and eligible to receive Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Continued access to  Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Parental Leave
• Technology Stipend 
• Office only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!
•  

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI_NewYork,NewYork_Hybrid

Role Title: Business Development Representative - Inbound

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics, and more, visit www.impact.com.

Why this role is exciting!

We are offering a unique opportunity to get an incredible amount of experience working with the world’s leading partnership management platform. You will be the first line of contact at impact.com responsible for generating new business through inbound opportunities by helping prospects understand the value of impact.com’s 3 SKUs. Your experience collaborating across sales, demand generation, sales/marketing operations, and more will allow for invaluable learning opportunities and skill development. 

What you will be doing: 

• Engage with inbound contact forms/inquiries, web chats, emails to assess qualification of prospects
• Educate and qualify prospects about our transformative technology and the 3 SKUs Impact provides for their marketing challenges
• Work closely with Account Executives across all segments - customer & new logo, to build a pipeline for impact.com’s products. Additionally you will work closely with Demand Generation, Marketing Operations, and more to streamline workflows. 
• Track and manage prospects through Salesforce.com and leverage tools like Outreach.io, Sales Navigator, ZoomInfo, and more.
• Schedule high-impact appointments with those who are of good potential with Account Executives
• Providing valuable market and product feedback to continue to drive impact.com’s business development strategy

Does this sound like you? 

• Experience in any customer-facing service industry (retail, telesales, real-estate etc.)
• Excited by the prospect of getting an incredible amount of experience with all critical business functions - Sales, Business Development, Marketing, Client Services, Product, Technology and Finance
• Confident and courteous verbal and written communication skills
• Above all else - hungry, humble and smart. Self-motivated and can get passionate about marketing & technology

Salary Range: Salary: $58,500 per year, plus additional Variable Commission Plan (Additional $18000) contingent on performance and eligible to receive Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited PTO
• Flexible work hours
• Maternity/Paternity leave
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI_NewYork,NewYork_Hybrid

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity are rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit www.impact.com.

Your Role at impact.com:

The Business Value Engineer (BVE) plays a critical role in demonstrating the financial and strategic value of our solutions to customers. This role bridges the gap between technical capabilities and business impact, working closely with sales, product, and customer success teams to quantify value, build compelling business cases, and drive adoption of our solutions. The ideal candidate has 1-2 years of experience in financial modeling and is eager to strategically partner with sales teams to quantify business value.

What You'll Do:

Value Assessment & Business Case Development

• Assist in creating financial models and business cases to support sales efforts
• Collaborate with internal teams and customers to understand their business challenges, objectives, and key performance indicators (KPIs)
• Develop ROI (Return on Investment), TCO (Total Cost of Ownership), and value realization models to quantify the business impact of our solutions
• Help build and deliver customized value assessments, ROI analyses, and business case justifications for potential and existing clients
• Create executive-level presentations and reports that articulate business value in a clear, compelling way

Sales & Customer Engagement

• Research and analyze customer requirements, challenges, and industry trends
• Partner with sales teams to support customer engagements, conduct needs assessments and deliver insights that drive deal progression
• Conduct workshops, discovery sessions, and assessments to align solutions with customer needs
• Collect and analyze financial and operational data to help develop ROI-driven business cases
• Support renewal and expansion efforts by showcasing the realized value and potential future benefits

Data-Driven Analysis & Insights

• Leverage market research, industry benchmarks, and customer data to refine value propositions
• Continuously improve methodologies for measuring and communicating business impact
• Assist in creating proposals and supporting sales teams in value-based selling efforts

Thought Leadership & Enablement

• Develop frameworks, tools, and best practices to scale value-based selling across the organization
• Train internal teams on value engineering techniques and messaging
• Stay updated on industry trends, competitive landscapes, and customer priorities
• Participate in team training sessions, workshops, and industry events to further develop expertise

What You Have:

• Bachelor's or Master’s degree in Business, Finance, Economics, Engineering, or equivalent experience 
• 1-2 years of experience in business value consulting, financial analysis, pre-sales, management consulting, or a similar role
• Strong analytical skills with experience in financial modeling, business case development, and strategic analysis
• Excellent communication and storytelling abilities, with the ability to influence executive decision-makers
• Proficiency in data visualization tools (Excel, Power BI, Tableau), powerpoint and CRM systems (Salesforce preferred)
• Experience in SaaS, enterprise software, or technology-driven industries is a plus
• Ability to work cross-functionally in a fast-paced, customer-focused environment
• Willingness to travel (approximately 30%)

Why Join Us?

• Opportunity to shape high-impact business decisions and strategies
• Work with a dynamic team of industry experts
• Competitive compensation and benefits
• Professional growth and learning opportunities

Salary range: $162,500-$175,000 OTE potential total on target earnings (base + 25% commission), per year, plus eligibility to receive a Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Parental Leave
• Technology Stipend 
• Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
• 401(k) with company matching
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!

impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI_Remote

The Company:
At impact.com, our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting-edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity are rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and you enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace are driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics, visit www.impact.com.

Your Role at impact.com: Channel Partner Associate
Partnerships are at the heart of impact.com—not just enabling thousands of brands to develop their own partnerships, but also ensuring we are a leading partner in our own right. As a Channel Partner Associate, your focus will be on nurturing and growing our engagement with new and existing agency partners. You will have the opportunity to be creative and develop campaigns and strategies to reach our growing channel partner ecosystem.

What You'll Do:
Establishing productive, professional relationships with a portfolio of agency partners

• Participating in recurring meetings with partners’ business development teams to develop mutual performance objectives and review progress
• Creating and executing messaging cadences to keep partners up to date on impact.com and drive engagement at scale
• Generating inbound referrals from channel partners and directing outbound customer referrals
• Coordinating with marketing to develop co-marketing materials with partners

What You Have:

• You are passionate about your work, self-motivated, detail oriented, and have excellent problem solving abilities.
• You are naturally curious about how things work, metrics and number savvy, and have an analytical mindset.
• You enjoy networking and collaborating with your peers and industry professionals.
• You excel in both critical thinking and execution with a high attention to detail
• You have excellent written and verbal communication skills
• You have 1+ years of full-time work experience in sales, marketing or customer success

Salary range: 

$70,000.00 - $80,000.00 

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Parental Leave
• Technology Stipend 
• Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
• 401(k) with company matching
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!

impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics visit www.impact.com.

Your Role at impact.com:

Your role as Customer Success Manager (CSM) is to be responsible for the management of a portfolio of clients within the DACH region in order to promote retention and growth. 

This position works closely with cross functional teams as the client advocate, to help develop solutions to meet client goals.  You will become a product expert on Impact.com tools and will assist with training or product support as needed.  

What You'll Do:

• Delivering world-class support to our top clients.
• Maintain a balanced proactive/reactive relationship with your assigned accounts. 
• Dedicated duties include account monitoring, regular check ins and relationship building.
• Reactive duties include training, product support, and appropriate delegation when technical issues and feature requests arise.
• Influencer Growth Management
• Recruiting publishers to our business 

What You Have:

• 4+ years experience in customer success/account management in the partnership/affiliate marketing sector
• In-depth understanding of the influencer marketing’s ecosystem
• Bachelor's Degree in Business, Marketing or related field
• Fluent level of  German and professional level of English
• Consistent track record of providing stellar support to customers.
• Solid understanding of the digital marketing ecosystem
• Healthy dose of initiative and the ability to remain flexible
• Detail-oriented and able to efficiently prioritize tasks
• Be a critical thinker and an inventive problem-solver
• Professional interpersonal skills
• Enthusiastic teammate
• Phenomenal conflict resolution skills
• Excellent time management skills

Benefits:

• Responsible PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Flexible remote working policy
• Training & Development - Free Coursera Subscription and PXA partnerships learning
• Restricted Stock Units - 3-year vesting schedule pending Board approval
• Internet Allowance
• Gym reimbursements
• Technology stipend
• Mental  Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage
• Free office lunches

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics visit www.impact.com.

The Nordic Team

Impact.com is growing quickly in the Nordics and now the Studio team, the in-house influencer marketing team, are looking to expand with a German and English speaking intern focusing on influencer recruitment and support in Europe as well as the Nordics. 

Your Role at impact.com:

As a member of the Studio team, you will contribute to multiple accounts across verticals, including fashion, parenting, food, technology, and more. We design and manage campaigns for clients from introductory tests to year-long brand ambassador programs. In this role, you will support campaign execution and senior team members on a variety of larger programs. 

What You'll Do:

• Find and build partnerships with influencers for a variety of brands 
• Handle scouting to outreach and support. 
• Support the influencers in their daily work. 
• Assist with campaigns for big brands.
• Communicate with creators, including negotiation, in partnership with Account Managers
• Provide excellent customer service and expertise, ensuring both the clients and creators are happy and impressed with our services
• Stay on top of social media trends. 

This is a paid full time internship for 6 months with the possibility for a “tillsvidareanställning” after that. 

We are a small team located in the heart of Stockholm but you would be a part of a big global organization where you will learn from teams across the globe. 

What You Have:

Maybe you are currently studying in need of work experience or you just graduated looking for your first job. You love research, communicating with people and spending time on social media. You should be fluent in English and German. 

• Bachelor's Degree/ Graduate preferred
• Open to candidates early in their career with up to 2 years of experience in influencer marketing
• Knowledge of influencers across verticals and influencer rates a major plus
• Knowledge of social media platforms and enjoy spending time on social media (Instagram, TikTok, Youtube, Snapchat) 
• Enjoy researching. 
• Communication, organisation, and relationship building skills
• Ability to meet tight deadlines
• Problem solving skills
• Basic knowledge of Google Sheets and Slides or Excel & Powerpoint
• A plus to speak one of the Nordic languages as well but not required.

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Why this role is exciting! 

Partnerships are at the heart of impact.com - not just enabling thousands of brands to develop their own partnerships, but making sure we are a leading partner in our own right. As the Marketing Manager dedicated to Channel Partnerships, you’ll be developing strategies, programs, and content to share the best of impact.com with our agencies and technology partners - keeping them informed and up to date. 

What you will be doing:

• Determine the GTM strategy with product marketing, content marketing, DG, enablement and channel leadership. 
• Form the strategy and conceptualizing/running creative campaigns to help with both brand awareness and lead gen.
• Create educational and enablement material for agency and technology partners to help deliver impact.com’s goals. 
• Support the success of the Partner Program and Portal, through development of strategy, materials and delivery.
• Working with a dedicated Demand Gen manager to outline a paid strategy to help fill our funnel with qualified leads and ultimately help generate pipeline to hit the team’s goals. 
• Collaborating with the agency and technology partner managers, and develop ideas of which marketing channels and content will convert their audience.
• Client and partner relationship building —must be comfortable creating relationships with external clients and talent managers to help source co-marketing opportunities (i.e. case studies, speaking opps, PR, webinars, etc.).
• Maintaining constant feedback loop/comms between all teams as the “glue” to our creator/influencer pod 
• Create, monitor, and optimize— you’ll be working with our Marketing Ops team to ensure tracking and reporting is in place for these programs, and put presentations together to report on the ROI as it relates to these initiatives in the form of bi-weekly updates/decks for stakeholders 

Does this sound like you?  

• 5-7 years marketing experience 
• Excellent project management skills, with a demonstrated ability to consistently prioritize and manage multiple tasks from concept through implementation, and deliver quality outcomes on time and on budget
• Strong writing skills - comfortable creating content for email marketing, website, one sheets, case studies and more
• Strong understanding of personas, value drivers, target audience and how the marketing funnel works 
• Experience working with or creating content for agency or technology partners.
• Multi-tasker that enjoys fast-paced environments 
• Comfortable and excited by data!
• Collaborative and enjoys working with multiple teams. 
• Positive attitude and sense of urgency
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA (nice to have)

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited PTO
• Flexible work hours
• Parental Leave
• Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Salary Range: $90,000-$110,000 per year, plus eligible to receive Restricted Stock Unit (RSU) grant and additional variable annual bonus contingent on Company performance.

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Your Role at impact.com:

The Revenue Operations Specialist position is an exciting opportunity to work with a global team in a fast growing GTM organization. In this role, you will be responsible for supporting GTM growth through providing effective reporting and analysis of revenue-generating activities. You will also support the design, implementation, and optimization of efficient sales processes and sales tools on a global level and act as a bridge between Greater China and US teams in support of this

What You'll Do:

• Develops and maintains sales support systems and processes (including workflow and documentation)
• Administers sales automation tools. 
• Creates and updates records of leads, accounts, or related information. 
• Maintains a repository of master sales documents, including standard contracts or current price sheets. 
• Generate reports detailing pipelines, forecasts, territory assignments, tracking productivity and quota attainment. 
• Provide direct business partnering support to sales and finance organization for sales reporting and processes 
• Provide regular support for other teams, including executives such General Manager of Greater China market, for relevant training, planning preparation, workflow designs 
• With guidance from Sales and Executive leadership direct Total Addressable Market planning 
• Build and maintain high quality reporting on KPIs and critical dashboards 
• Perform analysis of sales performance as directed by senior management 
• Perform regular reporting and analysis on areas including sales performance versus quota, sales pipeline and forecasts, sales funnel metrics, sales productivity/ efficiency, and churn. Generate clear insights as a driver for recommendations for improvement • Assist with quarterly and bi-annual business reviews for Greater China region
• Build and maintain high quality reporting and dashboards on KPIs and key sales initiatives
• Assist in developing and maintaining sales support systems and processes (including workflow and documentation) 
• Administer select tools in our GTM tech stack as a RevOps power user 
• Work with global sales, operations, and finance teams to support global and regional salesrelated initiatives, which could include assisting with: Automating processes to reduce errors and improve efficiency; improving data accuracy and data hygiene; supporting regional implementations/roll-outs of global sales automation tools and processes; territory planning and quota-setting process; total addressable market planning, and more

What You Have:

• Analytical thinking skills.
• Strategic thinking skills.
• Oral and written communication skills 
• Strong working grasp of sales operational processes and tooling, able to automate processes to improve efficiency and reduce errors.
• Fully proficient in technical systems required for their role (Salesforce, enabling technologies) 
• Detail Oriented and Organised: • Develops ways of structuring, monitoring and validating data to ensure data integrity. 
• Performs work under general or limited supervision. Handles complex issues and problems, and refers more complex issues to higher-level staff as appropriate. May provide leadership, coaching, and/or mentoring to a subordinate group. 
• Minimum 1-2 years relevant experience in SaaS, revenue operations, sales operations, or related field 
• Have an analytical mindset, critical thinking skills, and comfort with numbers/large data sets • Have strong oral and written communication 
• Able to tell a concise story with data in a jargon-free way to both non-subject matter experts and executives
• Is detail-oriented and 
• Able to structure, monitor, and validate data to ensure data integrity 
• Have a working grasp of sales operational processes and tooling
• Experience with Salesforce, Excel/Google Sheets for analysis 
• Experience with data visualization tools a plus 
• Experience with sales automation tools, Confluence/JIRA a plus 
• A self-starter who has a strong sense of accountability and can proactively manage their own workstream

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• 6 months paid Primary caregiver leave
• Private Health insurance
• Mental Health & Wellness care via Modern Health
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness activity fee reimbursementsTechnology stipend Bi-weekly lunchesTraining & Development
• Learning the advanced partnership automation products

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics visit www.impact.com.

Your Role at impact.com:

The Senior Customer Success Manager / Team Lead is responsible for managing key client relationships across SEA, driving retention and growth through strategic, goal-oriented account planning. Acting as a client advocate, this role collaborates closely with cross-functional teams to develop tailored solutions and ensure client success. As a product expert, the Senior CSM provides training and support, identifies upsell opportunities, and mitigates churn risks. In their team lead capacity, they also mentor and support the wider Customer Success team, ensuring consistent excellence across the region.

This role reports to the RVP of Customer Success, APJ.

What You'll Do:

• Platform Expertise: You’ll act as a subject matter expert on the Impact platform,  not just knowing the features, but knowing how to tie them directly to client outcomes. You'll drive adoption, share best practices, and support both clients and teammates in making the most of our tools with minimal oversight.
• Strategic Account Management: You’ll lead key client relationships, manage executive business reviews, and shape long-term account strategies. Working closely with Sales and leadership, you’ll identify growth opportunities, present strategic plans, and ensure every client gets maximum value from our partnership.
• Escalation & Stakeholder Management: When issues arise, you’ll be the point of coordination, distilling client feedback, managing comms, and driving resolution through collaboration with internal teams. You’ll keep things moving and everyone aligned.
• Project/Task Oversight: You’ll keep projects and priorities organized using tools like JIRA and Salesforce. You’ll be trusted to update stakeholders, manage blockers, and maintain momentum without needing to be micromanaged.
• Renewals & Commercial Strategy: From contract renewals to expansion planning, you’ll play a key role in commercial efforts, building proposals, analysing performance, and collaborating with global and executive stakeholders to shape the direction of renewals.

Team vision, management + recruitment

• Setting the theme and vision for CS in SEA
• Lead the Customer Success function in SEA ensuring that goals are achieved as well as increasing the customer satisfaction
• Acts as a mentor and escalation point to SEA CSMs direct reports for all topics.
• Accountable for all personnel decisions related to customer success roles.
• Be a role model for the team:

• Lead the team with process requirements and activity tracking
• Lead the team with growth and retention activities
• Lead the team by setting a good example

What You Have:

• MarTech/Saas experience
• Customer Obsessed and Service-oriented
• Initiative
• Result-oriented
• Values Long-Term Customer Success
• 3+ years Customer Success experience 
• Affiliate experience desired. 
• Negotiating experience 

Benefits

• Private Health Insurance
• Internet Allowance
• Fitness Activity Reimbursement
• Flexible remote working policy
• Training & Development - Free Coursera Subscription and PXA partnerships learning
• Technology stipend
• Mental  Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverageHealth Insurance 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit www.impact.com.

Your Role at impact.com: Senior Technology Partner Manager

Partnerships are at the heart of impact.com, not just enabling thousands of brands to develop their own partnerships, but making sure we are a leading partner in our own right. Sitting within impact.com’s Channel Partnerships organization, impact.com’s Technology Partnerships team’s mission is to leverage impact.com’s partnerships with fellow tech companies to drive business opportunities and best-in-class customer experiences.

Sr. Tech Partner Managers are responsible for launching and maintaining relationships with impact.com’s partners, in particular ecommerce and payment platforms. As well as supporting larger team initiatives, specifically impact.com’s partner event strategy. This role is highly cross-functional and will work closely with other Tech Partner Managers, product and engineering, marketing, legal, sales, and success. This is a vital role for the Tech Partnerships team, requiring a blend of business development, account management, and product skills, and is a great foundation for a career in product partnerships 

Your Role at impact.com: Senior Technology Partner Manager

Partnerships are at the heart of impact.com, not just enabling thousands of brands to develop their own partnerships, but making sure we are a leading partner in our own right. Sitting within impact.com’s Channel Partnerships organization, impact.com’s Technology Partnerships team’s mission is to leverage impact.com’s partnerships with fellow tech companies to drive business opportunities and best-in-class customer experiences.

Sr. Tech Partner Managers are responsible for launching and maintaining relationships with impact.com’s partners, in particular ecommerce and payment platforms. As well as supporting larger team initiatives, specifically impact.com’s partner event strategy. This role is highly cross-functional and will work closely with other Tech Partner Managers, product and engineering, marketing, legal, sales, and success. This is a vital role for the Tech Partnerships team, requiring a blend of business development, account management, and product skills, and is a great foundation for a career in product partnerships

What You'll Do: 

Sr. Technology Partnership Managers are responsible for co-developing the strategy, building highly engaged tech partnerships, driving revenue outcomes for impact.com through a network of integrated partners - particularly ecommerce and payment platforms. You will oversee and participate in integrating and launching new technology partner types and maximize existing technology relationships that help elevate impact.com.

As an individual contributor and will provide direction and empower other team members to actively engage and establish new technology partners, through collaboration with Product squads that manage the integration development and our API infrastructure.  The Technology Partnerships team should escort tech partners through an established partnership framework while measuring key outcomes such as net new launched partnerships, growth in customer  adoption of integrations, and net new revenue generated from our technology partners. 

What You Have:

• 2-8+ years of experience in business development / sales / account management or related  experience. 
• 2-5+ years of experience in a technology or product partnerships team 
• A proven track record of meeting and exceeding sales targets 
• Event organizing experience - the ability to deliver high-end, in-person events which contribute to sales goals.
• An exceptional communicator - written and verbal; you put time and energy into your  communications and enjoy speaking with people. 
• Detail-oriented and organized; you're capable of managing a large number of concurrent tasks  without dropping balls. 
• A natural networker; you thrive on talking to people, forging connections, and selling things you  believe in. 
• An energetic self-starter, and are hungry - for wins, for growth, for success, for knowledge.     
• Preferred: Experience in the partnership / affiliate / influencer marketing industry, or in digital  marketing.

Salary range:

$120,000.00 - $135,400.00

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Parental Leave
• Technology Stipend 
• Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
• 401(k) with company matching
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!

impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics, and more, visit www.impact.com.

Your Role at impact.com:

The Solutions Consultant will partner with the sales organization to drive revenue for impact.com. The Solutions Consultant role requires a team member to have both technical knowledge and business acumen giving them the skills to uncover our customers current and future states as well as business goals in order to effectively position impact.com technology. The Solutions Consultant needs to have confidence and credibility of both product and industry knowledge as well as the ability to build rapport and be seen as a trusted advisor by clients, prospects and sales partners. 

What You'll Do:

• Core member of the account team working with customers and prospects during sales cycles to inspire use cases and build confidence in impact.com products and integrations
• Conduct discovery sessions with clients to document customer current and future states as well as technical requirements, positive business outcomes and the metrics they use to measure them
• Design solution plan and technical integration documentation to address customer requirements that can be transitioned to onboarding and CS teams to ensure continuity throughout the customer lifecycle
• Lead technical sales activities including: development of technical assets for pipeline generation campaigns, creating and delivering presentations, platform demonstrations, scoping technical solutions and technical validation form, facilitating working sessions with prospects using our product and advising on proof of concept activations
• Draft technical RFP responses and project manage technical and security questionnaire responses in a timely manner
• Collaborate with product teams to aggregate and share customer and industry requests for product roadmap, articulate product vision to customers/prospective clients and maintain expertise of latest product innovation and enhancements
• Create re-usable content that can be used across the broader sales and solutions organization

What You Have:

• Continuous learner looking to be challenged with new product capabilities and customer use cases
• Natural curiosity leading to a deep understanding of the client challenges 
• Knowledge of JavaScript, APIs, file transfer systems
• Creative thinker with strong problem-solving skills
• Excellent verbal and written communication with ability to command engagement at an executive level
• In-depth understanding of SaaS platforms and digital marketing solutions
• Ability to communicate complex technical information to a non-technical audience and make complex solutions simple
• Consistent and detailed approach to preparation and team collaboration
• Bachelor’s degree or equivalent experience required
• 5+ years working in a customer facing role at a digital marketing or technology company. Familiarity of affiliate and/or digital marketing industry preferred 
• Proven performance in a pre-sales support role selling a SaaS solution through demonstrations, drafting RFP responses, and onboarding sales executives

Nice to have:

•  Affiliate & Partnerships Industry Fundamentals Certification by PXA

Salary range: $140K-$162K OTE potential total on target earnings (base + 25% commission), per year, plus eligibility to receive Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Continued access to  Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Parental Leave
• Technology Stipend 
• Office only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI_NewYork_NewYork

#LI_Remote

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics, visit www.impact.com.

Your Role at Impact.com:

The DevOps Engineer is responsible for working hands-on to create and develop automated, containerised cloud application platforms, and design and implement DevOps processes that use those platforms. To act as a subject matter expert for troubleshooting and resolving complex, multi-tier architecture problems that span a number of different platforms. Plans and conducts technical tasks associated with the implementation and maintenance of internal cloud enterprise-shared virtualisation infrastructure. Develops and executes cloud solution roadmaps as they relate to business and executes company strategy to drive the achievement of business objective. Maintains consistent version control across platforms, and monitoring of continuous deployment. Implements proactive monitoring practices, derive actionable insights from telemetry data, ensure the reliability and security of IT operations, and optimise performance. Documents system specifications for internal use and end user, highlighting bug fixes, new features and potential issues.

What You'll Do:

• Become familiar with technologies used on the squad
• Perform triage functionality through verification and fixing of bugs
• Collaborate with a distributed team to fulfill the department's quarterly objectives
• Automate recurring manual tasks & optimize repetitive
• Develop code both independently and while pair programming
• Perform code reviews
• Research and prototype new technologies
• Write and maintain design, user and test documentation
• Support software testing and quality assurance processes to ensure high-quality deliverables
• Develop, test and maintain software for the Platform
• Build meaningful unit, functional and integration level tests for the software built
• Respond to alerts, review error messages, and fix bugs in a timely manner
• Ability to assess, debug and resolve technical issues
• Maintain build- and stage stability
• Review business needs, requirements, technical specifications

What You Have:

• A solid background in administrating Linux operating systems, preferably CentOS, RedHat and Ubuntu
• A good understanding of IaC ( infrastructure of code ) principles and adopting these methods to drive automation and self service.
• A comprehensive grasp of coding and scripting in common languages, including Python, Perl, PHP, and Ruby.
• Familiarity with at least one primary coding language, like C++ or Java.
• The ability to identify, evaluate, and integrate diverse open-source technologies and cloud services.
• Proven experience with business and CI/CD tools like Prometheus, GitHub, Atlassian Jira, Confluence, and Jenkins.
• Proven experience with public cloud resources and services, including AWS, Microsoft Azure, and Google
• Familiarity with various IT monitoring and management tools like Cloudflare and Elastic
• Proficiency in troubleshooting and resolving technical issues across staging, uat and production
• A strong focus on security and adhere to NIST and CIS

Nice to have:

•  Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Stock Options
• 3-year vesting schedule pending Board approval
• Primary caregiver leave
• Internet Allowance
• Flexible work hours
• Casual work environment
• Technology stipend

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics visit www.impact.com.

Your Role at Impact:

As a Associate MySQL Database Administrator at Impact, you will work with the latest technologies that enable near-real time processing of datasets in the Terabytes range and the exciting challenges that come with working with massive amounts of data. You will have the freedom to experiment with the latest technologies with the ultimate goal of scaling our systems linearly.

If you have great ideas and like to think outside the box, we will encourage it and support you, giving you the tools to be successful as we scale Impact. At Impact, your career path is yours to shape, as we encourage cross training into other technologies.

What You'll Do:

• Administer and support multiple MySQL database clusters in a sharded environment
• Manage database capacity and usage. Pro-active capacity planning.
• Query optimization
• Monitor and optimize database performance
• Develop backup and recovery procedures
• Essential Database administration - install, configure, upgrade, backup, partitioning and monitoring of MySQL, MongoDB and Clickhouse database clusters
• Work with developers during application development life cycle in the design and planning of schema, tables, data types, indexes, procedures and functions
• Proactively identify performance bottlenecks and database risks

What You Have:

• Bachelor's degree in mathematics, statistics, economics, computer science or a related field
• Minimum 2+ years’ experience as a Associate MySQL Database Administrator
• Experience with MySQL / Percona Server 5.1, 5.5, 5.6, 5.7, 8.0 / CloudSQL / AWS RDS
• Experience with ProxySQL 2.x / Orchestrator, Percona XtraBackup
• 2+ years of experience in writing Linux shell scripts, perl scripts, Python etc.
• Experience with High Availability MySQL/Percona environments
• Experience working with Large Data Volumes - 100’s of Terabytes to Petabytes
• Strong understanding of InnoDB and InnoDB tuning.
• Experience working with SingleStore, MongoDB, Clickhouse, Percona XtraDB Cluster, Spanner and Postgres
• Experience with Puppet, Terraform

Nice to have:

•  Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks:

• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Stock Options
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Flexible work hours
• Casual work environment

Impact is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics, visit www.impact.com.

Your Role at Impact:

What You'll Do:

• Develop, test, and maintain software for the platform.
• Write automation tests
• Build meaningful unit, functional and integration level tests for the software built
• Collaborate with a distributed team to fulfill the departments quarterly objectives
• Develop code both independently and while pair programming
• Write and maintain design, user and test documentation
• Become familiar with technologies used on the squad 
• Perform triage functionality through verification and fixing of bugs
• Build non customer facing code
• Support software testing and quality assurance processes to ensure high-quality deliverables
• Production Deployments  

What You Have:

• Initiative
• Adaptability
• Personal Development
• Being a team player
• Completed B.S. In Computer Science or related field or equivalent professional experience
• Openssource contributions are beneficial
• Desire to work with Java, Spring and related Technologies
• 1 - 2 years experience in Software development
• Agile / Iterative processes. Kanban / Scrum
• Knowledge of Relational Databases, Table design, SQL
• Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Primary caregiver leave
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursementsTechnology stipend 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics, visit www.impact.com.

Your Role at Impact:

What You'll Do:

• Develop, test, and maintain software for the platform.
• Build meaningful unit and functional tests for the software built
• Collaborate with a distributed team to fulfill the departments quarterly objectives
• Develop code both independently and while pair programming
• Write and maintain design, user and test documentation
• Become familiar with technologies used on the squad 
• Perform triage functionality through verification and fixing of bugs
• Build both backend and frontend services.
• Production Deployments

What You Have:

• Initiative
• Adaptability
• Personal Development
• Being a team player
• Completed B.S. In Computer Science (Honours) or related field or equivalent professional experience
• Openssource contributions are beneficial
• Desire to work with Java, Spring, React and related Technologies
• 1 - 2 years experience in Software development
• Agile / Iterative processes. Kanban / Scrum
• Knowledge of Relational Databases, Table design, SQL
• Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Primary caregiver leave
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursementsTechnology stipend 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics, visit www.impact.com.

Your Role at Impact.com:

The DevOps Engineer is responsible for working hands-on to create and develop automated, containerised cloud application platforms, and design and implement DevOps processes that use those platforms. To act as a subject matter expert for troubleshooting and resolving complex, multi-tier architecture problems that span a number of different platforms. Plans and conducts technical tasks associated with the implementation and maintenance of internal cloud enterprise-shared virtualisation infrastructure. Develops and executes cloud solution roadmaps as they relate to business and executes company strategy to drive the achievement of business objective. Maintains consistent version control across platforms, and monitoring of continuous deployment. Implements proactive monitoring practices, derive actionable insights from telemetry data, ensure the reliability and security of IT operations, and optimise performance. Documents system specifications for internal use and end user, highlighting bug fixes, new features and potential issues.

What You'll Do:

• Become familiar with technologies used on the squad
• Perform triage functionality through verification and fixing of bugs
• Collaborate with a distributed team to fulfill the department's quarterly objectives
• Automate recurring manual tasks & optimize repetitive
• Develop code both independently and while pair programming
• Perform code reviews
• Research and prototype new technologies
• Write and maintain design, user and test documentation
• Support software testing and quality assurance processes to ensure high-quality deliverables
• Develop, test and maintain software for the Platform
• Build meaningful unit, functional and integration level tests for the software built
• Respond to alerts, review error messages, and fix bugs in a timely manner
• Ability to assess, debug and resolve technical issues
• Maintain build- and stage stability
• Review business needs, requirements, technical specifications

What You Have:

• A solid background in administrating Linux operating systems, preferably CentOS, RedHat and Ubuntu
• A good understanding of IaC ( infrastructure of code ) principles and adopting these methods to drive automation and self service.
• A comprehensive grasp of coding and scripting in common languages, including Python, Perl, PHP, and Ruby.
• Familiarity with at least one primary coding language, like C++ or Java.
• The ability to identify, evaluate, and integrate diverse open-source technologies and cloud services.
• Proven experience with business and CI/CD tools like Prometheus, GitHub, Atlassian Jira, Confluence, and Jenkins.
• Proven experience with public cloud resources and services, including AWS, Microsoft Azure, and Google
• Familiarity with various IT monitoring and management tools like Cloudflare and Elastic
• Proficiency in troubleshooting and resolving technical issues across staging, uat and production
• A strong focus on security and adhere to NIST and CIS

Nice to have:

•  Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Stock Options
• 3-year vesting schedule pending Board approval
• Primary caregiver leave
• Internet Allowance
• Flexible work hours
• Casual work environment
• Technology stipend

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics, visit www.impact.com.

Your Role at Impact:

Move incredibly fast with continuous deployment to build our vibrant marketplace that processes millions of dollars in transactions. Help small business owners (influencers) connect with brands to deliver authentic marketing. Build data rich integrations with all the social networks and with other B2B SaaS tools.

This position will report into the Senior Software Engineer.

What You'll Do:

• Building beautiful and intuitive user experiences in React.js
• Creating powerful APIs in Java to deliver innovative features
• Integrating with many different 3rd party APIs including, Google, Amazon & Facebook
• Participating in the full product lifecycle, including ideation, prioritization, coding & testing
• Building algorithms on top of massive datasets to streamline user workflows
• Learning new technology and teaching your peers everything you know

What You Have:

• Tertiary qualification in Information Technology, Computer Science or similar
• 3- 4 years' experience using Java and MySQL
• A great communicator who enjoys working with other smart people
• Creative, enthusiastic and fun, with attention to detail
• Hard working, passionate & dedicated

Benefits/Perks

• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Stock Options
• 4-year vesting schedule pending Board approval
• Internet Allowance
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.
• Flexible work hours
• Casual work environment

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-EG1

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics, visit www.impact.com.

Your Role at Impact:

As an Impact.com Engineer, working on the SaaS Platform, you will drive and take ownership of various technologies to build features, enabling large-scale processing of data supporting Impact.com Products.  You will be part of an Agile / Scrum team where you will collaborate with the team but also to work independently and explore and learn new technologies and make strategic recommendations. Your contributions will ensure the delivery of high-quality code and software solutions, meeting the dynamic needs of both internal teams and external stakeholders.

What You'll Do:

• Developing backend services on the cloud that power our UIs
• Assisting on our Frontend developers changes to our UI
• Create powerful APIs for partners and advertisers
• Participating in the full product lifecycle, including ideation, prioritization, coding & testing.
• Learning new technology and teaching your peers everything you know.

What You Have:

• Hard working, passionate & dedicated.
• Knowledge of Spring Framework
• Experience with REST APIs  
• 2+ years  experience using Java and MySQL
• Love working in the backend or the frontend
• Experience building on cloud platforms, GCP, Azure, or AWS
• Tertiary qualification in Information Technology, Computer Science or similar
• Creative, enthusiastic and fun, with attention to detail.
• A fast learner who loves solving problems.
• A great communicator who enjoys working with other smart people

Benefits/Perks

• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Stock Options
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.
• Flexible work hours
• Casual work environment

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-KD1

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

 Your Role at impact.com:

As a Lead Software Quality Assurance Engineer at Impact, your key responsibilities will include delivering high quality software, loudly advocating for software testing best practices, and helping to instill a strong quality mindset in those around you. This role will work closely with 3-5 other Software Quality Assurance Engineers and will be responsible for the quality of our software through every phase of feature delivery. Beyond your immediate scrum team, you will be a quality advocate and coordinator, working informally across teams to guide and influence decisions that improve our quality assurance processes throughout the company.

You will use your deep understanding of different software testing methodologies to build successful testing strategies, documentation and training to create systemic quality improvements. Metrics and accountability will be key aspects of your role. 

Successful applicants will be expected to be detail oriented when testing new features, but will be able to pivot to broader planning efforts with other team leaders when necessary. Our team is global, so strong communication and flexibility are essential.

What You'll Do:

• Hands on software testing of bugs, features and complex software systems
• Certify the quality of new and modified functionality before release to customers
• Analyze requirements and develop test plans
• Create, revise, execute, and review test cases, suites and scenarios
• Monitor system health
• Review and report software defects
• Create and maintain test data
• Write and maintain automated tests
• Create testing tools and frameworks
• Review and action pull requests
• Write and maintain documentation
• Track quality metrics and trends
• Mentor other Quality Assurance Engineers
• Lead continuous improvement initiatives for the quality team
• Present on and discuss relevant and actionable quality topics
• Support multiple cross functional projects simultaneously

 What You Have:

• Strong communication skills
• Strong programming skills
• A deep understanding of testing theory and methodologies
• A solid understanding of the SDLC and Agile methodologies
• A drive to learn and share new things
• An analytical work methodology
• The ability to quickly learn new systems and domains
• At least 8 years experience in software testing
• At least 5 years of test automation experience using multiple testing frameworks

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements

Technology Stipend

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-NK1

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics, visit www.impact.com.

Your Role at Impact:

As a NodeJS Engineer, your focus will be on delivering stories for the squad, monitoring production environments and managing deployments to production.

This role assumes that you are able to utilize the latest features of a language and can effectively select and implement the right design pattern to solve problems independently.

You will have experience implementing integration tests, be comfortable working with CI and confidently reuse existing frameworks.

At this level you are expected to have an understanding of the business requirements of all stories in the sprint, implement stories on existing cloud infrastructure and services and independently implement agreed design to spec. You should feel comfortable escalating appropriately.

You are also expected to help team members with implementation

What You'll Do:

• Develop, test and maintain software for the Platform
• Build meaningful unit, functional and integration level tests for the software built
• Collaborate with a distributed team to fulfill the department's quarterly objectives
• Develop code both independently and while pair programming
• Write and maintain design, user and test documentation
• Become familiar with technologies used on the squad
• Perform triage functionality through verification and fixing of bugs
• Build customer and non customer facing code.
• Support software testing and quality assurance processes to ensure high-quality deliverables
• Create SQL for Tech Updates and ensure this is ready for review
• Keeps technically abreast of trends and advancements within area of specialization, incorporating these improvements where applicable
• Review business needs, requirements, technical specifications
• Respond to alerts, review error messages, and fix bugs in a timely manner
• Mentor and give guidance to less senior staff to grow careers
• Perform code reviews

What You Have:

• Initiative
• Adaptability
• Personal Development
• Being a team player
• Completed B.S. In Computer Science or related field or equivalent professional experience.
• Opensource contributions are beneficial
• Experience working with Java, Spring and related Technologies are beneficial
• 4+ years Software Development
• Agile / Iterative processes. Kanban / Scrum
• Knowledge of Relational Databases, Table design, SQL
• TDD experience
• Continuous Integration / Delivery methods, tooling, integrations
• Experience working with Large Scale processing
• Exposure and experience in any Google Cloud technology highly desired
• Experience in monitoring, alerting and production support

Nice to have:

•  Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks:

• Casual work environment, including working from home
• Flexible work hours
• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• 6 month primary caregiver leave
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements
• Technology Stipend

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors

#LI-Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics, visit www.impact.com.

Your Role at Impact.com

Your primary focus will be to help build and design our AI focus regulated compliance tools and combine that with our existing compliance tools. This will include, creating APIs, Pub/Sub using Kafka, batch jobs, spring boot, spring AI, LLMs and Vector stores mostly focused around Vertex AI but not exclusively.

You will be delivering software for the squad through planning, designing, implementing, testing and deploying. You will be self-sufficient with an understanding of ancillary services and infrastructure.

This role assumes that you are able to define the correct cloud services to use, identify the best approach for using gen AI and tools around it, implement new libraries and identify and solve problems independently.

You will have experience across multiple languages with practical experience in common architectural patterns, implementing blackbox and whitebox testing and complex integration testing frameworks.

At this level you are expected to deliver independently as well as unblock and assist team members with delivery. You should feel comfortable escalating and communicating effectively.

What You'll Do:

• Collaborate with a distributed team to fulfill the departments quarterly objectives
• Develop code both independently and while pair programming
• Write and maintain design, user and test documentation
• Become familiar with technologies used on the squad
• Perform triage functionality through verification and fixing of bugs
• Build customer and non customer facing code
• Support software testing and quality assurance processes to ensure high-quality deliverables
• Create SQL for Tech Updates and ensure this is ready for review
• Keeps technically abreast of trends and advancements within area of specialization, incorporating these improvements where applicable
• Review business needs, requirements, technical specifications
• Respond to alerts, review error messages, and fix bugs in a timely manner
• Mentor and give guidance to less senior staff to grow careers
• Perform code reviews
• Approve pull requests
• Perform Point releases
• Maintain build- and stage stability
• Research and prototype new technologies
• Influence system wide architecture
• Evolve architecture 
• Regularly review peer contributions and take part in constructive retrospectives to increase efficiency
• Actively contribute to and maintain technical documentation
• Follow technology trends and incorporate new promising technology as required to keep with the times
• Ability to assess, debug and resolve technical issues
• Contribute to creative solutions that help make the development process more efficient
• Elevated ownership of application stability

What You Have:

• Initiative
• Adaptability
• Being a team player
• Personal Development
• Completed B.S. In Computer Science or related field or equivalent professional experience
• Opensource contributions are beneficial
• Gen AI experience using and implementing software using AI
• 8+ years experience: Java 8 +, SQL, Unix shell commands, version control, JDBC, OR Tools (Hibernate, JPA), Spring boot, Spring AI, HTTP/Rest protocols, build tools (Gradle/Maven), CI (Jenkins/Bamboo/etc), JVM & Garbage collection, Cloud Computing, Load balancing
• Experience working with Java, Spring and related Technologies
• 8+ years Software Development
• Agile / Iterative processes. Kanban / Scrum
• Knowledge of Relational Databases, Table design, SQL, Vector Stores
• TDD experience
• Continuous intergration / Delivery methods, tooling, integrations
• Experience working with Large Scale processing
• Exposure and experience in any Google Cloud technology highly desired
• Experience in monitoring, alerting and production support
• Good understanding of JVM and Garbage Collection
• Knowledge of Regulated Compliance is a big plus
• Exposure to front end technologies
• Experience Mentoring / Training teams
• Experience in taking ownership off larger pieces of work
• Proven track record of influencing architecture and inter-disciplinary dependencies
• Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics, visit www.impact.com.

Your Role at Impact.com

Your primary focus will be to help build and design our AI focus regulated compliance tools and combine that with our existing compliance tools. This will include, creating APIs, Pub/Sub using Kafka, batch jobs, spring boot, spring AI, LLMs and Vector stores mostly focused around Vertex AI but not exclusively.

You will be delivering software for the squad through planning, designing, implementing, testing and deploying. You will be self-sufficient with an understanding of ancillary services and infrastructure.

This role assumes that you are able to define the correct cloud services to use, identify the best approach for using gen AI and tools around it, implement new libraries and identify and solve problems independently.

You will have experience across multiple languages with practical experience in common architectural patterns, implementing blackbox and whitebox testing and complex integration testing frameworks.

At this level you are expected to deliver independently as well as unblock and assist team members with delivery. You should feel comfortable escalating and communicating effectively.

What You'll Do:

• Collaborate with a distributed team to fulfill the departments quarterly objectives
• Develop code both independently and while pair programming
• Write and maintain design, user and test documentation
• Become familiar with technologies used on the squad
• Perform triage functionality through verification and fixing of bugs
• Build customer and non customer facing code
• Support software testing and quality assurance processes to ensure high-quality deliverables
• Create SQL for Tech Updates and ensure this is ready for review
• Keeps technically abreast of trends and advancements within area of specialization, incorporating these improvements where applicable
• Review business needs, requirements, technical specifications
• Respond to alerts, review error messages, and fix bugs in a timely manner
• Mentor and give guidance to less senior staff to grow careers
• Perform code reviews
• Approve pull requests
• Perform Point releases
• Maintain build- and stage stability
• Research and prototype new technologies
• Influence system wide architecture
• Evolve architecture 
• Regularly review peer contributions and take part in constructive retrospectives to increase efficiency
• Actively contribute to and maintain technical documentation
• Follow technology trends and incorporate new promising technology as required to keep with the times
• Ability to assess, debug and resolve technical issues
• Contribute to creative solutions that help make the development process more efficient
• Elevated ownership of application stability

What You Have:

• Initiative
• Adaptability
• Being a team player
• Personal Development
• Completed B.S. In Computer Science or related field or equivalent professional experience
• Opensource contributions are beneficial
• Gen AI experience using and implementing software using AI
• 8+ years experience: Java 8 +, SQL, Unix shell commands, version control, JDBC, OR Tools (Hibernate, JPA), Spring boot, Spring AI, HTTP/Rest protocols, build tools (Gradle/Maven), CI (Jenkins/Bamboo/etc), JVM & Garbage collection, Cloud Computing, Load balancing
• Experience working with Java, Spring and related Technologies
• 8+ years Software Development
• Agile / Iterative processes. Kanban / Scrum
• Knowledge of Relational Databases, Table design, SQL, Vector Stores
• TDD experience
• Continuous intergration / Delivery methods, tooling, integrations
• Experience working with Large Scale processing
• Exposure and experience in any Google Cloud technology highly desired
• Experience in monitoring, alerting and production support
• Good understanding of JVM and Garbage Collection
• Knowledge of Regulated Compliance is a big plus
• Exposure to front end technologies
• Experience Mentoring / Training teams
• Experience in taking ownership off larger pieces of work
• Proven track record of influencing architecture and inter-disciplinary dependencies
• Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics, visit www.impact.com.

Your Role at Impact.com

Your primary focus will be to help build and design our AI focus regulated compliance tools and combine that with our existing compliance tools. This will include, creating APIs, Pub/Sub using Kafka, batch jobs, spring boot, spring AI, LLMs and Vector stores mostly focused around Vertex AI but not exclusively.

You will be delivering software for the squad through planning, designing, implementing, testing and deploying. You will be self-sufficient with an understanding of ancillary services and infrastructure.

This role assumes that you are able to define the correct cloud services to use, identify the best approach for using gen AI and tools around it, implement new libraries and identify and solve problems independently.

You will have experience across multiple languages with practical experience in common architectural patterns, implementing blackbox and whitebox testing and complex integration testing frameworks.

At this level you are expected to deliver independently as well as unblock and assist team members with delivery. You should feel comfortable escalating and communicating effectively.

What You'll Do:

• Collaborate with a distributed team to fulfill the departments quarterly objectives
• Develop code both independently and while pair programming
• Write and maintain design, user and test documentation
• Become familiar with technologies used on the squad
• Perform triage functionality through verification and fixing of bugs
• Build customer and non customer facing code
• Support software testing and quality assurance processes to ensure high-quality deliverables
• Create SQL for Tech Updates and ensure this is ready for review
• Keeps technically abreast of trends and advancements within area of specialization, incorporating these improvements where applicable
• Review business needs, requirements, technical specifications
• Respond to alerts, review error messages, and fix bugs in a timely manner
• Mentor and give guidance to less senior staff to grow careers
• Perform code reviews
• Approve pull requests
• Perform Point releases
• Maintain build- and stage stability
• Research and prototype new technologies
• Influence system wide architecture
• Evolve architecture 
• Regularly review peer contributions and take part in constructive retrospectives to increase efficiency
• Actively contribute to and maintain technical documentation
• Follow technology trends and incorporate new promising technology as required to keep with the times
• Ability to assess, debug and resolve technical issues
• Contribute to creative solutions that help make the development process more efficient
• Elevated ownership of application stability

What You Have:

• Initiative
• Adaptability
• Being a team player
• Personal Development
• Completed B.S. In Computer Science or related field or equivalent professional experience
• Opensource contributions are beneficial
• Gen AI experience using and implementing software using AI
• 8+ years experience: Java 8 +, SQL, Unix shell commands, version control, JDBC, OR Tools (Hibernate, JPA), Spring boot, Spring AI, HTTP/Rest protocols, build tools (Gradle/Maven), CI (Jenkins/Bamboo/etc), JVM & Garbage collection, Cloud Computing, Load balancing
• Experience working with Java, Spring and related Technologies
• 8+ years Software Development
• Agile / Iterative processes. Kanban / Scrum
• Knowledge of Relational Databases, Table design, SQL, Vector Stores
• TDD experience
• Continuous intergration / Delivery methods, tooling, integrations
• Experience working with Large Scale processing
• Exposure and experience in any Google Cloud technology highly desired
• Experience in monitoring, alerting and production support
• Good understanding of JVM and Garbage Collection
• Knowledge of Regulated Compliance is a big plus
• Exposure to front end technologies
• Experience Mentoring / Training teams
• Experience in taking ownership off larger pieces of work
• Proven track record of influencing architecture and inter-disciplinary dependencies
• Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics, visit www.impact.com.

Your Role at Impact.com

As a Senior Software Engineer, your focus will be on delivering epics for the squad through planning, designing, implementing, testing and deploying. You will be self sufficient with an understanding of ancillary services and infrastructure.

This role assumes that you are able to define the correct cloud services to use, implement new libraries and identify and solve problems independently.

You will have experience across multiple languages with practical experience in common architectural patterns, implementing blackbox and whitebox testing and complex integration testing frameworks.

At this level you are expected to deliver independently as well as unblock and assist team members with delivery. You should feel comfortable escalating and communicating effectively.

You will also be working closely with the SSO to prioritise, and understand the strategic direction of the product and help team members with planning, design and implementation.

What You'll Do:

• Collaborate with a distributed team to fulfill the department's quarterly objectives
• Develop code both independently and while pair programming
• Write and maintain design, user and test documentation
• Become familiar with technologies used on the squad
• Perform triage functionality through verification and fixing of bugs
• Build customer and non customer facing code.
• Support software testing and quality assurance processes to ensure high-quality deliverables
• Create SQL for Tech Updates and ensure this is ready for review
• Keeps technically abreast of trends and advancements within area of specialization, incorporating these improvements where applicable
• Review business needs, requirements, technical specifications
• Respond to alerts, review error messages, and fix bugs in a timely manner
• Mentor and give guidance to less senior staff to grow careers
• Perform code reviews
• Approve pull requests
• Perform point releases
• Maintain build- and stage stability
• Research and prototype new technologies
• Influence system wide architecture
• Evolve architecture
• Regularly review peer contributions and take part in constructive retrospectives to increase efficiency
• Actively contribute to and maintain technical documentation
• Follow technology trends and incorporate new promising technology as required to keep with the times
• Ability to assess, debug and resolve technical issues
• Contribute to creative solutions that help make the development process more efficient - elevated ownership of application stability

What You Have:

• Initiative
• Adaptability
• Being a team player
• Personal Development
• Completed B.S. In Computer Science or related field or equivalent professional experience.
• Opensource contributions are beneficial
• 8+ years experience: Java 8 +, SQL, Unix shell commands, version control, JDBC, OR Tools (Hibernate, JPA), Spring MVC, HTTP/Rest protocols, build tools (Gradle/Maven), CI (Jenkins/Bamboo/etc), JVM &Garbage collection, NOSQL & Data lakes, Cloud Computing, Load balancing
• Experience working with Java, Spring and related Technologies
• 8+ years Software Development
• Agile / Iterative processes. Kanban / Scrum
• Knowledge of Relational Databases, Table design, SQL
• TDD experience
• Continuous Integration / Delivery methods, tooling, integrations
• Experience working with Large Scale processing
• Exposure and experience in any Google Cloud technology highly desired
• Experience in monitoring, alerting and production support
• Good understanding of JVM and Garbage Collection
• Knowledge of Digital Marketing is a big plus
• Exposure to front end technologies
• Experience Mentoring / Training teams
• Experience in taking ownership off larger pieces of work
• Proven track record of influencing architecture and inter-disciplinary dependencies
• Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with 10x Funds
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

Our Company:

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. If you are looking to join a team where your opinion is valued, your contributions are noticed, you get to work with fun and talented people solving cutting edge marketing challenges with technology, and advance your career, this is the place for you.  

Impact is the global leader in Partnership Automation and catalyst for the new Partnership Economy. Impact accelerates enterprise growth by scaling discovery, recruitment, onboarding, engagement and optimization of all types of partnerships. Impact’s Partnership CloudTM provides automation for the full partnership life cycle; confident decision making and optimization through measurement and attribution; and protection from fraud. Impact drives revenue growth for global enterprises such as Cabela’s, Fanatics, Getty Images, Lenovo, Levi’s, Techstyle and Ticketmaster. Founded in Santa Barbara, CA in 2008, Impact has grown to over 400 employees and ten offices across the United States, Europe and Asia.

Why this role is exciting:

We are offering a unique opportunity for an accomplished engineering leader to work side by side with the CTO and other engineering leaders in an exciting and fast pace environment. As a Director of Engineering Operations you will be responsible for running various cross team initiatives, help build best in class software engineering culture and practices, and generally help all tech related teams be successful.

Responsibilities:

• Work closely with CTO and engineering leaders across various GEOs
• Manage projects from start to completion
• Lead meetings, capture action items and ensure follow up 
• Work with engineering teams to establish various KPIs
• Ensure various processes and best practices are followed throughout the Technology group
• Work closely with HR and Technology leadership to establish career paths within the organization
• Ensure best in class training and education is available for the Technology group 

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics, visit www.impact.com.

Your Role at Impact.com

As a Senior Software Engineer III, your focus will be on delivering epics for the squad through planning, designing, implementing, testing and deploying. You will be self sufficient with an understanding of ancillary services and infrastructure.

This role assumes that you are able to define the correct cloud services to use, implement new libraries and identify and solve problems independently.

You will have experience across multiple languages with practical experience in common architectural patterns, implementing blackbox and whitebox testing and complex integration testing frameworks.

At this level you are expected to deliver independently as well as unblock and assist team members with delivery. You should feel comfortable escalating and communicating effectively.

You will also be working closely with the SSO to prioritize, and understand the strategic direction of the product and help team members with planning, design and implementation.

What You'll Do:

• Collaborate with a distributed team to fulfill the department's quarterly objectives
• Develop code both independently and while pair programming
• Write and maintain design, user and test documentation
• Become familiar with technologies used on the squad
• Perform triage functionality through verification and fixing of bugs
• Build customer and non customer facing code.
• Support software testing and quality assurance processes to ensure high-quality deliverables
• Create SQL for Tech Updates and ensure this is ready for review
• Keeps technically abreast of trends and advancements within area of specialization, incorporating these improvements where applicable
• Review business needs, requirements, technical specifications
• Respond to alerts, review error messages, and fix bugs in a timely manner
• Mentor and give guidance to less senior staff to grow careers
• Perform code reviews
• Approve pull requests
• Perform point releases
• Maintain build- and stage stability
• Research and prototype new technologies
• Influence system wide architecture
• Evolve architecture
• Regularly review peer contributions and take part in constructive retrospectives to increase efficiency
• Actively contribute to and maintain technical documentation
• Follow technology trends and incorporate new promising technology as required to keep with the times
• Ability to assess, debug and resolve technical issues
• Contribute to creative solutions that help make the development process more efficient - elevated ownership of application stability

What You Have:

• Initiative
• Adaptability
• Being a team player
• Personal Development
• Completed B.S. In Computer Science or related field or equivalent professional experience.
• Opensource contributions are beneficial
• 8+ years experience: Java 8 +, SQL, Unix shell commands, version control, JDBC, OR Tools (Hibernate, JPA), Spring MVC, HTTP/Rest protocols, build tools (Gradle/Maven), CI (Jenkins/Bamboo/etc), JVM &Garbage collection, NOSQL & Data lakes, Cloud Computing, Load balancing
• Experience working with Java, Spring and related Technologies
• 8+ years Software Development
• Agile / Iterative processes. Kanban / Scrum
• Knowledge of Relational Databases, Table design, SQL
• TDD experience
• Continuous Integration / Delivery methods, tooling, integrations
• Experience working with Large Scale processing
• Exposure and experience in any Google Cloud technology highly desired
• Experience in monitoring, alerting and production support
• Good understanding of JVM and Garbage Collection
• Knowledge of Digital Marketing is a big plus
• Exposure to front end technologies
• Experience Mentoring / Training teams
• Experience in taking ownership off larger pieces of work
• Proven track record of influencing architecture and inter-disciplinary dependencies
• Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with 10x Funds
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit www.impact.com.

Your Role at impact.com:

As a Software Engineer at impact.com, you'll work on a global team, building real time data processes at-scale - ingesting data, enriching, and landing into reporting.  You will be part of the design and build of distributed systems with an opportunity to become an expert in the field.

We work with many of the world’s best-known brands - you will be directly building the product we are selling to these companies.

What You'll Do:

• Design, code, and automate tests for new product features around Data Pipelines
• Leverage technologies like Kafka, Spark, Dataproc, BigTable, Streaming
• Work directly with huge datasets not only processing but in backend storage systems
• Resolve real-world challenges for Brands on our Partnership Platform
• Address complex technical engineering issues related to scale and performance
• Engage directly with the Product team and other engineers to gather and understand requirements
• Be part of an agile team process and continuous improvement
• Collaborate with remote team members using tools like Slack and Zoom
• Participate in an on-call rotation schedule as part of the team's commitment to own production

What You Have:

• A desire to process data at scale and ideally experience doing so
• A solid background and understanding of Java and/or Scala
• 2+ years experience in programming
• Strong communication skills
• A problem-solver, eager to address challenges and deliver solutions
• Thrives independently and when collaborating within a team
• B.S. in Computer Science or equivalent professional experience
• Tools & Skills
• Java / Scala
• SQL 
• Git | Gradle | IntelliJ
• MacOs / Linux | Cloud Computing

Salary Range: $95,000 - $105,000 per year, plus an additional 5% variable annual bonus contingent on Company performance and eligible to receive a Restricted Stock Unit (RSU) grant. *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Technology Stipend 
• Continued access to Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

The Company: 

At impact.com our culture is our soul. We are passionate about our people, and our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting-edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics, visit www.impact.com.

Your Role at impact.com:

The Software Engineering Operations Coordinator will serve as a crucial link between engineering and other departments, ensuring smooth communication and efficient operations. This role involves coordinating cross-functional initiatives, maintaining and optimizing internal systems for tracking engineering activities, analyzing processes for improvement, and bridging communication gaps. The ideal candidate will possess strong analytical and organizational skills, a technical aptitude, and the ability to collaborate effectively in a fast-paced software engineering environment.

What You'll Do:

• Coordinate Cross-Department Initiatives: You will facilitate communication and coordination between engineering, product, and other departments. This involves ensuring alignment on project goals, timelines, and deliverables.
• Maintain Internal Business Systems: You will manage and optimize our internal systems for tracking engineering projects, team activities, and progress. This includes ensuring data accuracy and system functionality.
• Analyze and Improve Processes: You will analyze existing engineering processes to identify areas for improvement and implement solutions to enhance efficiency.
• Bridge Technical Communication: You will assist in translating technical information into clear and concise language for non-technical stakeholders.
• Support Project Management: You will assist in the tracking of project progress, identifying potential roadblocks, and facilitating timely resolution.
• Software Capitalization: You will collaborate with finance, engineering and other departments to ensure accurate tracking of software development costs related to capitalizable activities.

What You Have:

• Technical degree: Bachelor's degree in science, technology, engineering or math, or equivalent work experience
• Prior Experience: 3+ years of experience in a technical or engineering environment
• Strong Communication Skills: Ability to communicate effectively, both verbally and in writing, with diverse stakeholders.
• Organizational Proficiency: Excellent organizational and time-management skills, with the ability to manage multiple tasks and priorities.
• Analytical and Problem-Solving Skills: Ability to analyze data, identify trends, and develop solutions to complex problems.
• Technical Aptitude: Familiarity with software development concepts and comfortable working in a technical environment.
• Collaborative Mindset: Ability to work effectively in a team environment and build strong working relationships.

Nice To Have:

• Experience working within a software development lifecycle.
• Proficiency with project management and issue tracking tools (e.g., Jira, Asana).
• Experience in data analysis and reporting.
• Knowledge of business process improvement methodologies.

Salary Range: $95,000.00 - $107,000.00 CAD per year, plus an additional 5% variable annual bonus contingent on Company performance and eligible to receive a Restricted Stock Unit (RSU) grant. *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Remote first with roles being open to candidates who are eligible to work in Canada and are tax residents of Canada. 
• Strong extended health benefits, mental health support and support for new parents are provided to all employees on day-one of employment.
• Health & Prescription coverage, vision and dental care, virtual health care, out of country medical coverage
• Insurance coverage (life, short term disability, long term disability, and more)
• Health Care Spending Account
• Two different Employee Assistance Programs
• We encourage our employees to take the time they need with unlimited time off:
• The last two weeks of the year are also given as holiday to all employees
• Global holidays - We all celebrate a holiday a quarter where we all get the same day off. 
• Other benefits include:
• Parental Leave Top-Up Program
• Flexible work hours
• Monthly Internet Allowance
• Technology Stipend
• Fitness Subsidy
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI_Canada_Victoria

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

 Your Role at impact.com:

As a Quality Assurance Engineer at Impact, your key responsibilities will include delivering high quality software, loudly advocating for software testing best practices, and helping to instill a strong quality mindset in those around you. This role will work globally, cross team and cross functionally to directly ensure the highest level of quality for key customers. 

Successful candidates will be quick learners who are able to flex and adapt with different needs and processes depending on what they are working on. An eye for detail will also be important as you navigate the large and feature rich platform that is impact.com

What You'll Do:

• Hands on software testing of bugs, features and complex software systems
• Certify the quality of new and modified functionality before release to customers
• Analyze requirements and develop test plans
• Create, revise, execute, and review test cases, suites and scenarios
• Monitor system health
• Review and report software defects
• Create and maintain test data
• Write and maintain automated tests
• Review and action pull requests
• Write and maintain documentation
• Support multiple cross functional projects simultaneously

 What You Have:

• Strong communication skills
• Solid programming skills
• An understanding of testing theory and methodologies
• An understanding of the SDLC and Agile methodologies
• The ability to quickly learn new systems and domains
• At least 3 years experience in software testing
• At least 2 years of test automation experience using multiple testing frameworks

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements

Technology Stipend

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-NK1

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

 Your Role at impact.com:

As a Quality Assurance Engineer at Impact, your key responsibilities will include delivering high quality software, loudly advocating for software testing best practices, and helping to instill a strong quality mindset in those around you. This role will work globally, cross team and cross functionally to directly ensure the highest level of quality for key customers. 

Successful candidates will be quick learners who are able to flex and adapt with different needs and processes depending on what they are working on. An eye for detail will also be important as you navigate the large and feature rich platform that is impact.com

What You'll Do:

• Hands on software testing of bugs, features and complex software systems
• Certify the quality of new and modified functionality before release to customers
• Analyze requirements and develop test plans
• Create, revise, execute, and review test cases, suites and scenarios
• Monitor system health
• Review and report software defects
• Create and maintain test data
• Write and maintain automated tests
• Review and action pull requests
• Write and maintain documentation
• Support multiple cross functional projects simultaneously

 What You Have:

• Strong communication skills
• Solid programming skills
• An understanding of testing theory and methodologies
• An understanding of the SDLC and Agile methodologies
• The ability to quickly learn new systems and domains
• At least 3 years experience in software testing
• At least 2 years of test automation experience using multiple testing frameworks

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with 10x Fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements

Technology Stipend

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-NK1

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics visit www.impact.com.

 Your Role at impact.com:

As a Software Quality Assurance Engineer at Impact, your key responsibilities will carry a dual  mandate, being to deliver the highest quality software to our end users while simultaneously ensuring the persistence of the quality standard by means of automated regression. This is a rare opportunity in QA to have a direct influence on the quality of our software through every phase of the feature delivery workflow. This role will fully encompass all responsibilities associated with the Quality Assurance complement for a designated squad.

The applicant who is ultimately successful will be expected to scrutinize new features with a high attention to detail and document the methodology utilised in the form of a detailed test plan containing the respective test cases specific to the feature.  Upon successful deployment of the feature, the scenarios detailed in the test plan are then to be automated using Java and selenium webdriver.

The person filling this role will also be mandated with conducting the regression testing phase of the deployment workflow process and reporting on results timeously. The successful candidate will partner closely with software Development Engineers and Product Managers to understand product requirements as well as functionality for developing appropriate build scripts, test plans and test cases.

What You'll Do:

• Accountable for Automation Testing
• Accountable for creating, configuring and maintaining a suite of automated regressions tests & their environment
• Test Planning & Analysis of Requirements
• Sign-off on manually scripted test cases
• Review and action pull requests 
• Review product design documentation to ensure that requirements stated are correct, unambiguous, and verifiable.
• Consult with product development to evaluate system interfaces, operational requirements, and performance requirements of the overall system.
• Define test methods and create test plans for new or updated software projects to determine if the software will perform accurately and reliably according to documented requirements as well as established standards under both normal and abnormal conditions
• Recommend design improvements or corrections to engineers throughout the SDLC.
• Maintain effective communication with the project software engineers on project limitation, capability, performance requirement and hardware interface changes.
• Execute test plans and create test reports to describe program evaluation, testing, and correction.
• Testing will include functional and nonfunctional, integration, regression, system, smoke and sanity testing (minimum)
• Monitor program performance after implementation to prevent re-occurrence of program operating problems and ensure efficiency of operation.
• Conduct compatibility tests with vendor-provided programs.
• Formulate and design software systems, using scientific analysis and mathematical models to predict and measure outcome and consequences of design.
• Create test tools that facilitate data gathering and test method execution.
• Support manufacturing by verifying fixture software or any software used during production.
• Participate in risk management meetings.
• Scripting of test cases against manually scripted test cases / TestRail
• Run regression tests against the applications then diagnose & report all issues
• Implement automated tests using a Selenium framework
• Defect Management
• Implement scripts and server configurations for automated build and testing environments
• Provide reports and procedures on Automation runs & progress
• Reporting and tracking test metrics such as test and code coverage
• Ensure QA automated test framework is documented, with focus on continuity

 What You Have:

• Solid understanding of computer programming and software development
• Ability to troubleshoot equipment problems and perform complex system tests
• Creative thinking skills
• Detail-oriented personality
• Excellent manual dexterity
• Ability to communicate well to other members of the development team
• At least 3 years experience in SDLC (Software Development Life Cycle)
• Bachelor's Degree/BTEC or equivalent experience
• ISTQB/ISEB (Pref)
• At least 2 years of experience in developing RESTful APIs
• At least 3 years of test automation experience: Selenium, Jasmine, POM, Cucumber
• Certified in Java, Spring or AWS technologies (Pref)
• Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements
• Technology Stipend

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-NK1