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We’re hiring! We are entering an exciting new phase in our evolution, and we want you to grow with us. Check out the current opportunities at impact.com to find your place on our team.

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People

HR Business Partner
New York, Santa Barbara
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Our Company:

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, impact.com has grown to over 800 employees and eleven offices across the United States, Europe, Africa, and Asia.

Why this role is exciting!

Here is an opportunity to establish your own “brand” of HR practice as you will influence the total employee lifecycle for a particular function and be the go to person for each of the managers there.  The position formulates partnerships across the HR function to deliver value-added service to management and employees that reflects the business objectives of the organization.

What you will be doing:

  • Conducts regular meetings with respective business units.
  • Consults with line management, providing HR guidance when appropriate.
  • Analyzes trends and metrics in partnership with the HR group to develop solutions, programs and policies.
  • Manages and resolves complex employee relations issues. Conducts effective, thorough and objective investigations.
  • Provides day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions).
  • Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
  • Provides HR policy guidance and interpretation.

Does this sound like you:

  • Collaborative Leader
  • Empathetic Ethics
  • Savvy Business Acumen
  • Relationship Builder
  • Trustworthy Consultant
  • Critical Thinker
  • Global Awareness
  • Competent Communicator

Benefits:

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Parental Leave
  • Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled. 
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

_________

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 


Tech

Report Engineer
Santa Barbara
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The Company

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity are rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, impact.com has grown to over 1,000 employees and thirteen offices across the United States, Europe, Africa, and Asia. 

Your Role at impact.com:

This role provides an excellent opportunity for a SQL Engineer to join the impact.com team and work on leading-edge data platforms. As a member of the impact.com Report Engineering team, you will craft and maintain reporting and analytics features used by many of the world's top companies to improve their marketing programs.

This role will function out of our headquarters in beautiful Santa Barbara, CA at least 3-4 days per week. This is a great opportunity for recent or upcoming graduates in Computer Science or Analytics-related degree from UCSB or other near-by colleges.

What You Have:

  • A passion for working with Data
  • Strong analytical and problem-solving skills
  • BS in Computer Science, Data or Math related field preferred
  • 1-2 years’ experience with SQL
  • You possess a sharp learning curve, and pick up on concepts quickly
  • You have some understanding of relational databases and data warehouse schema is a plus
  • Experience with Data Analysis tools such as Jupyter or DataBricks is a plus

What You'll Do:

  • Build reporting, dashboard and analytics features in the impact.com platform using SQL-based tools
  • Gather requirements from partners and collaborate on design of new features
  • You'll collaborate closely with various engineers to ensure data available to support reporting needs
  • Identify root cause of data discrepancies, and collaborate with other teams to resolve issues
  • Communicate status as you create and change features
  • Becoming accustomed with ETL processes
  • Monitor report usage to ensure optimal runtime performance

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Parental Leave
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


Marketing

Product Marketing Manager (B2B Partners)
Columbus, New York, Remote (US), Santa Barbara
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Our Company:

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting-edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity are rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you. 

impact.com is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, brand-to-brand strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, impact.com has grown to over 1000 employees and eleven offices across the United States, Europe, Africa, and Asia. 

Why this role is exciting:  

As Product Marketing Manager I, you’ll work closely with a cross-functional team of talented and dedicated people helping to shape and bring to market impact.com’s products and strategic initiatives. This highly visible role will work closely with senior leadership to drive our publisher, and creator positioning + strategy and execute on go-to-market efforts to attract more publishers into the impact.com marketplace. Ultimately, you’ll be a key part of a team defining and advancing the partnership automation category.

This role will focus on helping impact.com build out its marketplace of partners for the B2B space. Working closely with our Marketplace Growth and Supply-side teams, you will lead the strategy for driving the explosive growth of our B2B referral partners. You will develop positioning, messaging, marketing, and outreach strategies for B2B referral partners such as publishers, educators, trainers, consultants, system integrators, managed service providers and more. You will also help drive strategy for growing productive partnerships between B2B brands and their business partners within our platform. 

What you will be doing:

  • Know the users, the technology, and the competition, and be an informed voice to help drive product development and marketing decisions
  • Work with a small team of product marketers who will be interfacing heavily with the marketplace growth and supply-side organizations to create assets, brainstorm and validate positioning, etc
  • Share responsibility for internal and external product communications deliverables to drive user education and feature adoption such as release notes; feature primers, blogs, videos, and FAQs; product walk-throughs; and user documentation
  • Support the ongoing development and distribution of sales enablement and marketing resources such as one sheets, client emails, case studies, whitepapers, blog posts, bylines, webinars, videos, microsites, and website content for the partner community
  • Partner with publisher sales, marketplace growth, marketing, product management, revenue enablement, partnerships, partner success, and support teams to ensure product, positioning, and messaging success
  • Author thought leadership pieces to support marketing and demand gen activities, including whitepapers, blog posts, bylines, webinars, eBooks and other forms of marketing content; own channel partnerships positioning, go-to-market marketing strategy, and content development
  • Maintain Partnership Cloud positioning and messaging + impact.com’s legal compliance across template sales decks, QBR decks, case study slides, and investor decks

Does this sound like you?

  • Proactive self-starter who instinctively seeks to produce value and push limits
  • Adept problem-solver who excels in both critical thinking and execution; a curious and analytical mind, with high attention to detail 
  • Strong writer and engaging storyteller who is capable of bringing even the mundane to life
  • Able to juggle multiple priorities and navigate cross-functional relationships, while effectively influencing, project managing, and driving momentum
  • Can absorb complexity and technical nuance and simplify it into benefits-oriented messaging for general audiences
  • Capable of analyzing product and business metrics and extracting insights and action items
  • 3-5+ years overall work experience, bonus if you have direct product marketing, product management, or consulting experience
  • 3-5+ years experience working with consultancies, agencies, VARs, MSPs, SIs and other channel partners
  • Background in B2B SaaS is a plus, especially if it's with martech or a market-based platform!

Benefits/Perks:

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Parental Leave
  • Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled. 
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

________________________________________________________________

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


Sales

Account Executive - Mid Market
Remote (US), San Francisco, Santa Barbara, Seattle
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Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organization that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you.

impact.com is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 700 employees and ten offices across the United States, Europe, Africa, and Asia.

Why this role is exciting:

We are growing our sales organization to accommodate the increasing demand for our solution. We are looking for an experienced and dynamic sales person to own one of our top territories in North America. You will have the opportunity to grow rapidly and gain exposure to new marketing technologies as we progress! As a Mid-Market Account Executive, you will be responsible for driving the sales process with prospective customers. Strong consultative and analytical skills are important for successful navigation from solution demo, the definition of the scope and final contract. Be the face and name of Impact to some of the most well-known brands worldwide.

Responsibilities:

  • Sell the product to the appropriate accounts and manage towards hitting a preset revenue target.
  • Generate pipeline by proactively sourcing opportunities within the designated territory.
  • Prepare & deliver world-class demos and value-based presentations.
  • Answer prospects’ questions about product value, uses, integrations, and implementation.
  • Pro-actively drive the process with a prospective client from initial prospecting to a signed contract and internal handoff.
  • Drive active engagement by all internal and external stakeholders necessary to close a deal.
  • Update SFDC daily with all relevant details needed to reflect business reality.

Does this sound like you:

  • Bachelors Degree.
  •  3+ years of closing experience, within SaaS.
  • Must be a true hunter!
  • Independent person with the desire to excel in a competitive and highly rewarding industry.
  • Strong communication, effective problem-solving, networking and presentation skills.
  • Proven track record of building territories and addressing client needs.
  • Experience handling objections at multiple levels of enterprise organizations.

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • 401k matching
  • Stock Options
  • Flexible work hours
  • Maternity/Paternity Leave
  • An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
  • An established company with a cool, high velocity work ethos, where each person can make a difference!

Work and Team Environment:

Due to current restrictions/advisories from the government all of our teams are working completely remotely. While we miss working together in the office, we also aim to keep every one of our employees and our community healthy and are committed to re-opening our collaborative spaces in a safe manner as soon as (and not before!) it is responsible to do so. Impact is still growing during this time and as we do we are adapting to the new challenges set before us by listening to our customers and our co-workers first at all times.

________________________________________________________________

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Business Development Representative
Santa Barbara
Read more

Our Company:

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you.

impact.com is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, impact.com has grown to over 800 employees and ten offices across the United States, Europe, Africa, and Asia.

Why this role is exciting:

We are offering a unique opportunity to get an incredible amount of experience with a premier start-up. As a Business Development Representative you will get to learn from a management team that has a proven track record and be put on a fast track to develop your career. You’ll engage with marketing leaders from top tier brands and innovative start-ups, helping them understand how Impact can bring new value to their business.

Responsibilities:

  • Educate and qualify prospects about our transformative technology and the solution Impact provides for their marketing challenges
  • Create opportunities for our account executive team through a combination of cold calling, email campaigns, and social selling techniques
  • Work closely with Account Executives to build a pipeline for Impact’s products
  • Track and manage prospects through Salesforce.com
  • Participate in team meetings, networking, trade show events and activities to grow the business
  • Providing valuable market and product feedback to continue to drive Impact’s business development strategy

Does this sound like you?

  • Bachelor's Degree required
  • Experience in any customer-facing service industry (retail, telesales, real-estate etc.)
  • Excited by the prospect of getting an incredible amount of experience with all critical business functions - Sales, Business Development, Marketing, Client Services, Product, Technology and Finance
  • Knowledge of Salesforce.com is a plus
  • Above all else - hungry, humble and smart. Self-motivated and can get passionate about marketing & technology

Benefits/Perks:

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans our happy hours
  • parties and other events to celebrate our many successes
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

____________________________________________________________________________

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-SM1

Customer Renewal Manager
New York, Remote (US), Santa Barbara
Read more

Our Company:

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, impact.com has grown to over 800 employees and eleven offices across the United States, Europe, Africa, and Asia.

Why this role is exciting!

The Customer Revenue team is the commercial arm of customer growth at impact.com.   Our team is responsible for all commercial activity in the customer life-cycle – contract changes, renewals, upsells, and downsells.  This role is highly collaborative internally and externally to grow accounts, mitigate downsells and drive incremental revenue expansion. This role offers you the opportunity to grow commercial negotiation skills, build customer sales processes and contribute to the rapid growth of the department and impact.com.  

What you will be doing: 

  • Negotiate value-driven renewals and contract changes with a high level of professionalism when interacting with our  customers and partners
  • Collaborate internally with various teams to coordinate successful outcomes for the customer and impact.com
  • Utilize business development skills to successfully uncover and revenue expansion and retention opportunities 
  • Use creative problem solving skills to balance customer needs and business outcomes
  • Build, manage, and forecast customer revenue pipelines
  • Contribute directly to the development and growth of the rapidly growing team
  • Having fun!  We are a team that values creativity, learning and growing in a supportive and helpful environment – all while having some laughs and a good time.

Does this sound like you? 

  • Customer revenue management and sales experience 
  • Are passionate about creating a great customer experience
  • Solve problems with curiosity and creativity
  • Seek to understand multiple perspectives in a situation
  • Great communicator internally and externally
  • Highly organized and up-to-date on tasks
  • Embody the characteristics of Humble, Hungry and Smart

Benefits/Perks: 

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Parental Leave
  • Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled. 
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

_______________________________________________

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 

Customer Success Manager, Influencer
New York, Remote (US), Santa Barbara, Seattle
Read more

The Company

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, impact.com has grown to over 900 employees and eleven offices across the United States, Europe, Africa, and Asia. 

Why this role is exciting!

  • An opportunity to be part of the evolving partnership landscape that includes influencer and creator partnerships. 
  • Be part of a company culture that prioritizes their employees’ career growth and empowers their team members to continue learning, growing and creating the best partnership experience for customers, media partners and influencers.
  • Work cross functionally with teams including customer engineering, technical services, onboarding and product marketing to delight, retain and grow customers.

What you will be doing: 

  • The Customer Success Manager (CSM), Influencer is responsible for the success management of client relationships to promote retention and growth. 
  • The CSM develops strategic goal-driven account plans and processes to ensure productive relationships with clients. This position works closely with partnering teams as the client advocate to help develop solutions to meet client goals. 
  • A CSM, Influencer is also an influencer platform product expert on impact.com tools and can assist with training or product support as needed. 
  • It is also the CSMs responsibility to identify opportunities for up-sells and churn risk early on and manage the situation to find the best outcome possible.

Does this sound like you?  

  • Strong communicator: communicate effectively with advertiser customers, influencers, internal team members and executives.
  • Data-driven: accurately measure the effectiveness of programs and efforts, use findings to improve processes
  • Prioritization: prioritize effectively based on activities that will receive higher return for all audiences
  • Visionary: be able to diagnose potential issues before they arise
  • Agile: be able to adapt quickly to changes and adopt new strategies
  • Self-Motivated, Attention to Detail, Passion for Learning, Team player
  • A strong understanding of the impact.com influencer and brand ambassador offerings

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Parental Leave
  • Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled. 
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

_________

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.