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We’re hiring! We are entering an exciting new phase in our evolution, and we want you to grow with us. Check out the current opportunities at impact.com to find your place on our team.

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G&A - People

HR / TA - Associate
Shanghai
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Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

We are growing our Greater China business to accommodate the increasing demand for our solution. So, we are looking to hire a Human Resources / Talent Acquisition Associate to lead on all things HR and recruitment. This role will be based in our Greater China headquarter office in Shanghai.

Does this sound like you? 

  • Bachelor's or Master's degree preferably with a specialization in Human Resources or Psychology.
  • 1-2 years of previous experience in general human resources role or business partner role a plus.
  • Skilled in building trust, credibility and professional relationships with employees and stakeholders.
  • Excellent, verbal and written communication skills with Proficiency in English and native Mandarin.
  • In-depth knowledge and understanding of China employment law and best practice.

Responsibilities:

  • You will be the face of Human Resources and Administration for our Impact Greater China HQ office in Shanghai.
  • You will be responsible for owning and managing full cycle HR initiatives for our China market.
  • You will assist business team to implement HR policies and procedures as per China laws and best global practices.
  • Assist all HR operations pertaining to the employee life cycle, formalities related to onboarding and induction, exits, contract management, etc.
  • Own Employee Engagement and team building initiatives with an objective to create “Fun at Work”. Understand pulse of the organization and suggest fun activities/programs and events.
  • Employee Morale: Develop and implement better people management practices to positively influence engagement, productivity and retention and help improve on eNPS scores.
  • Office Management: Own China administration for Shanghai office, aim to maintain a comfortable and productive work environment for the team.

Benefits/Perks:

  • Unlimited PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development - learning the advanced partnership automation products
  • Flexible work hours
  • Private Health Insurance
  • Internet Allowance
  • Casual work environment

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

 

S&M - Sales

Account Executive
Shanghai
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Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 700 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

The Account Executive, through a clear understanding of the assigned IR product, prospects, educates and secures operationally viable advertisers on one of three product lines to support client growth and achieve a targeted revenue goal through a specific list of pre-assigned accounts.

We are growing our Greater China business to accommodate the increasing demand for our solution. We are looking for an experienced and dynamic sales person to own one of our top territories in Greater China. You will have the opportunity to grow rapidly and gain exposure to new marketing technologies as we progress! As a Senior Account Executive, you will be responsible for driving the sales process with prospective customers. Strong consultative and analytical skills are important for successful navigation from solution demo, definition of the scope and final contract. Be the face and name of Impact to some of the most well known brands worldwide. This role will be based in our Greater China headquarter office in Shanghai.

What You'll Do:

  • Build revenue and surpass assigned quarterly & annual quotas
  • Accurately assess pipeline to forecast performance to sales leadership
  • Convey advantages through online or in-person demo of the platform
  • Educate prospects on IR products, associated benefits, and build a business case
  • Collaborate within and outside of sales team to ensure successful client onboarding
  • Actively prospect new business to fulfill pipeline obligations
  • Accurately report pipeline performance and velocity to direct manager through proper documentation via Salesforce
  • Ensure customers are prepared to enter operational and onboarding queue for successful implementation
  • Constantly build knowledge and understanding of marketing ecosystem and how IR product plays a role
  • Maintain positive attitude, highlighted by persistence and curiosity
  • Be an expert in your product line and industry ecosystem
  • Continually improve win close rate (~20% of all open opportunities)
  • Maintain forward momentum through deal stage velocity
  • Sell the product to the appropriate accounts and manage towards hitting a preset revenue target
  • Generate pipeline by proactively sourcing opportunities within the designated territory 
  • Build 5X of quarterly quota in pipeline phase through prospecting and diagnostic calls
  • Prepare & deliver world class demos and value-based presentations
  • Answer prospects’ questions about product value, uses, integrations, and implementation
  • Pro-actively drive the process with prospective clients from initial prospecting to signed contract and internal handoff
  • Drive active engagement by all internal and external stakeholders necessary to close a deal
  • Update SFDC daily with all relevant details needed to reflect business reality

What You Have:

  • Digital marketing particularly performance marketing and affiliate marketing ecosystem knowledge required
  • Experience running with excel and powerpoint
  • Experience with outbound communication tools a + (salesloft )
  • 3-4 years in a client facing role
  • Excellent verbal and written communication skills
  • Experience in presentation and powerpoint
  • Bachelor’s Degree or Master’s degree a plus in Information Technology, business and marketing
  • 4-7 years sales experience, preferably SaaS
  • Must be a true hunter!
  • Independent person with the desire to excel in a competitive and highly rewarding industry
  • Strong communication, effective problem-solving, networking and presentation skills
  • Proven track record of building territories and addressing client needs
  • Experience handling objections at multiple levels of enterprise organizations.
  • Good understanding of the Greater China ecommerce space, and working knowledge of working with top brands in China
  • Comfortable in relationship development with top level executives in Chinese global companies
  • Fluent in English and Chinese

Benefits/Perks:

  • Unlimited PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development - learning the advanced partnership automation products
  • Flexible work hours
  • Private Health Insurance
  • Internet Allowance
  • Casual work environment

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

 

#LI-RL1

Account Executive, Enterprise - Greater China
Shanghai
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Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

The Account Executive, through a clear understanding of the assigned IR product, prospects, educates and secures operationally viable advertisers on one of three product lines to support client growth and achieve a targeted revenue goal through a specific list of pre-assigned accounts.

We are growing our Greater China business to accommodate the increasing demand for our solution. We are looking for an experienced and dynamic sales person to own one of our top territories in Greater China. You will have the opportunity to grow rapidly and gain exposure to new marketing technologies as we progress! As a Senior Account Executive, you will be responsible for driving the sales process with prospective customers. Strong consultative and analytical skills are important for successful navigation from solution demo, definition of the scope and final contract. Be the face and name of Impact to some of the most well known brands worldwide. This role will be based in our Greater China headquarter office in Shanghai.

What You'll Do:

  • Build revenue and surpass assigned quarterly & annual quotas
  • Accurately assess pipeline to forecast performance to sales leadership
  • Convey advantages through online or in-person demo of the platform
  • Educate prospects on IR products, associated benefits, and build a business case
  • Collaborate within and outside of sales team to ensure successful client onboarding
  • Actively prospect new business to fulfill pipeline obligations
  • Accurately report pipeline performance and velocity to direct manager through proper documentation via Salesforce
  • Ensure customers are prepared to enter operational and onboarding queue for successful implementation
  • Constantly build knowledge and understanding of marketing ecosystem and how IR product plays a role
  • Maintain positive attitude, highlighted by persistence and curiosity
  • Be an expert in your product line and industry ecosystem
  • Continually improve win close rate (~20% of all open opportunities)
  • Maintain forward momentum through deal stage velocity
  • Sell the product to the appropriate accounts and manage towards hitting a preset revenue target
  • Generate pipeline by proactively sourcing opportunities within the designated territory 
  • Build 5X of quarterly quota in pipeline phase through prospecting and diagnostic calls
  • Prepare & deliver world class demos and value-based presentations
  • Answer prospects’ questions about product value, uses, integrations, and implementation
  • Pro-actively drive the process with prospective clients from initial prospecting to signed contract and internal handoff
  • Drive active engagement by all internal and external stakeholders necessary to close a deal
  • Update SFDC daily with all relevant details needed to reflect business reality

What You Have:

  • Digital marketing particularly performance marketing and affiliate marketing ecosystem knowledge required
  • Experience running with excel and powerpoint
  • Experience with outbound communication tools a + (salesloft .)
  • 3-4 years in a client facing role
  • Excellent verbal and written communication skills
  • Experience in presentation and powerpoint
  • Bachelor’s Degree or Master’s degree a plus in Information Technology, business and marketing
  • 4-7 years sales experience, preferably SaaS
  • Must be a true hunter!
  • Independent person with the desire to excel in a competitive and highly rewarding industry
  • Strong communication, effective problem-solving, networking and presentation skills
  • Proven track record of building territories and addressing client needs
  • Experience handling objections at multiple levels of enterprise organizations.
  • Good understanding of the Greater China ecommerce space, and working knowledge of working with top brands in China
  • Comfortable in relationship development with top level executives in Chinese global companies
  • Fluent in English and Chinese

Benefits/Perks:

  • Unlimited PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development - learning the advanced partnership automation products
  • Flexible work hours
  • Private Health Insurance
  • Internet Allowance
  • Casual work environment

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

 

#LI-RL1

Demand Generation Marketer
Shanghai
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Our Company:

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you. 

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and eleven offices across the United States, Europe, Africa, and Asia. 

Why this role is exciting:  

Working under the Marketing Director Greater China , the Demand Generation Marketer owns the launch and execution of lead generation and ABM campaigns to engage our target accounts and ultimately generate pipeline. This person works closely with internal teams and external vendors to develop highly targeted campaign messaging and design, as well as manage campaign deliverables and launch timelines. This person focuses heavily on WeChat campaigns, Email marketing, direct media buys and events while supporting creative development across other demand generation channels. You will also have the opportunity to identify new campaign opportunities and areas for optimization.

Responsibilities:

  • Own the creative development, launch, and ongoing optimization of demand generation and ABM campaigns to align with company initiatives and ABM
  • Day-to-day job duties include:
    • Collaborating with internal teams and external vendors to project manage campaign theme ideation and campaign deliverables
    • Maintaining campaign budgets
    • Researching new media buy opportunities
    • Managing campaign launch calendar
    • Develop and execute on A/B testing strategies
    • Suggest new, innovative areas for growth
  • Project manage the creation of campaign creatives asses such as digital ads, emails, landing pages, and collateral
  • Optimize toward agreed upon campaign KPI’s and ultimately meet agreed upon marketing attributed pipeline and NMRR
  • Develop and maintain integrated, multi-touch marketing campaigns
  • Adhere to campaign launch calendars and timelines

Does this sound like you?

  • Accuracy
  • Devotion to Quality
  • Innovating
  • Analysing and forming opinions
  • Results-oriented
  • Cooperation
  • Commercial drive
  • Willingness to change
  • Social Skills
  • Organization/ Project management
  • Experience with Marketo
  • Experience with various martech platforms
  • Comfortable in Excel
  • Experience with ABM
  • Strong email marketing experience
  • Experience managing campaign optimization and spend
  • Strong collaboration and project management experience
  • Experience tracking and reporting on campaign performance
  • Strong critical thinking and analytical skills
  • 5-7 years of Demand Generation experience

Benefits/Perks:

  • Medical Aid and Provident Fund 
  • Unlimited leave
  • Flexi-time
  • Phenomenal coffee & cereal
  • Free lunch on Thursdays
  • Casual work environment
  • Games room
  • Yummy snacks every Friday
  • Free parking
  • Development & training

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-RL1

Partner Development Executive - Greater China
Shanghai
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Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organization that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

As a Partner Development Executive, you will be responsible for business growth through building relationships, data and solution driven thinking. You will drive a world-class partner experience that builds trust, retention and loyalty. Your role is pivotal to ensure adoption and engagement of our product with our partners, enable partnerships between partners and brands, accelerating their growth and helping them win!

You will need to manage a portfolio of partner accounts, including those who are identified as key partners in the Greater China region, and global partners who can bring growth of revenue to brands in the Greater China region. You will be responsible for managing day-to-day interactions with the portfolio of partner accounts at Impact.

You will also need to acquire new Elite Referral Partners (i.e. strategic publishers and brands monetizing through partnerships) when you can, through selling SaaS and Services to Elite Referral Partners’ direct advertiser partnerships.

Key performance indicators for the Partner Development Executive are: increased earning of managed partners, increased brand revenue that is realized through partnership enablement, partner referred brands pipeline in Salesforce, strategic new partner engagements, engagements with elite partners who want technology and services from Impact, and an efficient support to Sales and CSM teams during client prospecting and onboarding. This role is also responsible, in certain cases, for duties from the Channel Partnership team.

This role reports to the Partner Manager of Greater China.

What You'll Do:

  • Managing key partners, build good relationship with the partners, keep regular engagement with them and make sure their earnings grow steadily.
  • Enabling the partnerships between brands and partners through smart and scalable methods. Keep your results monitored and reported
  • Sourcing new brand leads from creating world-class partner experience
  • Recruiting new strategic partners to Impact that can form B2B relationships
  • Selling Elite License to partners when you can
  • Constantly learning the Impact products, and train partners with the newest feature
  • Providing partner insights to sales, CSM, Marketing and Revenue enablement Teams
  • Always thinking of efficient and scalable ways for business Growth

What You Have:

  • Previous working experience in global market of 1-3 years
  • Previous experience supporting cloud based SaaS products (1-2 years)
  • Moderate experience in Digital Marketing (1-2 years)
  • Strong communicator: communicate effectively with partners and internal team members
  • Influential: be persuasive and command respect, by being a leader and expert in your knowledge of our company and products
  • Data-driven: accurately measure the effectiveness of programs and efforts, use findings to improve processes
  • Prioritization: prioritize effectively based on activities that will receive higher return for all audiences
  • Visionary: be able to diagnose potential issues before they arise
  • Agile: be able to adapt quickly to changes and adopt new strategies
  • Self-Motivated, Attention to Detail, Passion for Learning, Team player
  • A strong understanding of the Impact offering
  • Incredible interpersonal, communication, and presentation skills across a variety of audiences
  • Ability to read, write and speak with internal and external stakeholders in a highly professional manner
  • Passionate about improving our partners experience and success with our products
  • Extensive knowledge and experience with Google Suite (Docs, Sheets, Slides )
  • Knowledge of the partnership ecosystem- from influencer to affiliate to strategic
  • Moderate to Advanced experience using Salesforce or similar Sales CRM and ticketing tools like Jira, Freshdesk or similar
  • Keen attention to detail, organization, and ability to drive projects to completion
  • Experience in working independently as well as part of a team in an energetic environment

 

Benefits/Perks:

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
  • An established company with a cool, high velocity work ethos, where each person can make a difference!

 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 

#LI-RL1

Technical Solutions Specialist - Greater China
Shanghai
Read more

Our Company:

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you.

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and ten offices across the United States, Europe, Africa, and Asia.

Why this role is exciting:

Technical Solutions Specialist helps formulate ideal technical solutions for potential clients. Working alongside the Sales and CSMs, this employee will support our sales team at prospect meetings, design implementation, and solution paths, also serve to escalate development work. This role should be professional on technical side, be responsible for complicated client integrations, as well as trouble shootings. 

This role reports to the APAC Manager of Technical Services and Solutions.

Responsibilities:

  • Professional about company's products and solutions
  • Manage technical integrations for clients' platforms
  • Work with Sales/Pre-sales team ensuring solution feasibility
  • Communicate with clients' tech teams, guiding them about implementation
  • Manage trouble shootings for clients during integration
  • Cooperate with CSM on technical integration key points and project delivery timeline, ensuring clients onboarded smoothly

Does this sound like you?

  • 1-3 years experience supporting cloud based SaaS products
  • Bachelor degree or above in computer science or information systems
  • Previous experience onboarding Standard and Professional level accounts
  • Previous experience of technical supports
  • Good communicator
  • Fast learner

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
  • An established company with a cool, high velocity work ethos, where each person can make a difference!

 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 

#LI-RL1