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Cape Town

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We’re hiring! We are entering an exciting new phase in our evolution, and we want you to grow with us. Check out the current opportunities at impact.com to find your place on our team.

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Finance

Equity Accountant
Cape Town
Read more

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics, and Levi’s, visit www.impact.com

Your Role at impact.com:

As Equity Accountant, you will completely own the accounting and financial reporting for the Company’s complex equity and stock-based compensation arrangements. This is a highly visible and key role, and management will look to you as a subject matter expert to improve the Company’s processes and controls around equity and stock-based compensation. This role will eventually grow in scope to encompass general Technical Accounting matters in addition to equity and stock-based compensation.

You will play a critical role in month-end and quarter-end close, preparing journal entries and account roll-forwards and reconciliations. You will also perform technical accounting research, draft technical memos, and implement new accounting standards around equity and stock-based compensation. This role is adjacent to Financial Reporting and will also involve preparing footnote disclosures and uplifting the company’s equity reporting function to meet public company reporting standards. 

This role reports to the Technical Accounting Manager. You will also work closely with other teams, such as Legal, Tax, FP&A, Treasury, HR, Financial Reporting, and Corporate Development on an ad hoc basis. The ideal candidate for this role should be a fast learner, a self-starter, and capable of producing high-quality work without close supervision.

What You'll Do:

  • Fully own the accounting and financial reporting for the Company's equity and stock-based compensation, including liability-classified securities.
  • Stay apprised of the Company's various equity and stock-based compensation arrangements, including new or modified ones, and evaluate the appropriate accounting for them.
  • Prepare the necessary journal entries for equity and stock-based compensation on a monthly and quarterly basis.
  • Maintain and update Excel workbooks that support the accounting and financial reporting for equity and stock-based compensation and perform thorough self-review and reconciliation to ensure the workbook data and calculations are complete, accurate, and reasonable.
  • Maintain and update all Technical Accounting memos related to equity and stock-based compensation and draft new memos as needed.
  • Maintain a deep understanding of how equity and stock-based compensation affects the Company's financials and be able to discuss such topics with senior management.
  • Prepare the required financial statement information and footnote disclosures for equity and stock-based compensation.
  • Respond to ad hoc requests and prepare any necessary internal reporting as needed.
  • Proactively anticipate and identify issues and design solutions to address them.
  • Collaborate with other departments, such as Legal and other Finance teams, and the external auditors.
  • Take on general Technical Accounting research and memo preparation for other areas beyond just equity and stock-based compensation as permitted.

What You Have:

  • 3 to 5 years of Technical Accounting experience, including researching authoritative and nonauthoritative guidance, evaluating and concluding on complex accounting matters, and drafting technical memos and accounting policies
  • Active CPA or CA license
  • Bachelor's degree in accounting
  • Strong experience with US GAAP (or similar IFRS experience with the ability to quickly learn US GAAP) for complex securities such as redeemable preferred stock ("temporary equity"), stock options, stock warrants, RSUs, RSAs, liability-classified awards, and awards with multiple service and performance vesting conditions.Relevant experience includes the following accounting standards: ASC 718 (IFRS 2), ASC 470, 505, 815 (IAS 32), ASC 810 (IFRS 10, 12), and ASC 260 (IAS 33)
  • Experience as a self-starter who can manage multiple projects and priorities in a highly complex environment with evolving priorities and deadlines
  • Deep proficiency with Excel analysis and manipulation of large data sets, including use of pivot tables and lookup formulas
  • Strong attention to detail, high degree of accuracy, and the ability to deliver clean and concise work products
  • Ability to proactively identify problems, design solutions, and implement changes and improvements from scratch without prior reference or examples
  • Experience performing general ledger account reconciliations and analyses
  • Experience designing and implementing internal controls and processes around accounting and financial reporting
  • Experience collaborating and communicating with senior levels of management, cross-functional teams and departments, and external auditors
  • Strong verbal and written communication and interpersonal skills
  • Public company experience and external audit experience preferred
  • Familiarity with ERPs and equity reporting software (Netsuite and Carta experience a plus)
  • General proficiency with Microsoft Office and Google Suite
  • Nice to have:  Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

  • Hybrid, Casual work environment
  • Responsible PTO policy
    • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Primary caregiver leave
  • Training & Development
    • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund 
    • Group schemes with Discovery & Bonitas for medical aid
    • Group scheme for provident fund
  • Restricted Stock Units
    • 3-year vesting schedule pending Board approval
  • Internet Allowance
  • Fitness club fee reimbursements
  • Technology stipend 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-NK1

FP&A Analyst
Cape Town
Read more

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Your Role at impact.com: 

Exciting opportunity for a newly qualified CA(SA) to join the market leader in Partnership Automation as a Financial Analyst.

Financial Planning and Analysis (FP&A) is instrumental in helping to drive the decision making for Impact globally and acts as the analytical engine of our finance team to provide insights, high quality reporting and support business decision making. You will be a key functional member of Impact’s financial forecasting, annual budgeting processes, operating plan variance analysis and special projects.

You will be a key functional member of impact.com's financial forecasting, annual budgeting processes, operating plan variance analysis, and special projects.

What you'll do: 

  • Prepares financial and business related analysis and research in such areas as financial and expense performance, cost of sales, cash flow forecasting, and working capital
  • Prepares consolidated forecasts and budgets and analyzes trends in revenue, expense, capital expenditures and other related areas
  • Financial instruments accounting
  • Assist with updating the company’s forecasting model monthly with information from the accounting systems and updating expense and revenue forecasts based on actual business events and timelines
  • Monitor performance indicators, highlighting trends and analyzing causes of unexpected variance this involves updating the company dashboards and providing analysis
  • Develop financial models and analysis to support strategic initiatives
  • Compiles and prepares reports, graphs and charts of data developed
  • Assists with special financial and business related studies and cooperates with other departments in preparing analyses
  • Assist with compilation and analysis of consolidated budgets and long range plans
  • Maintains and coordinates group completion of financial review templates and meetings
  • Prepare presentations to Board of Directors and Senior Management Team
  • Ad hoc analyses, as needed
  • Support functional area leaders in development of their annual Expense and Capital budgets
  • Provide monthly financial reporting and variance analysis
  • Ensure budget holders understand their performance vs. budget
  • Develop comprehensive monthly forecasts, with input from budget holders on all assumptions
  • Work with budget holders to rebalance their plans, in response to changes in business priorities
  • Prepare revised Quarterly Budgets for the company as the fiscal year progresses from each quarter to the next
  • Monthly, prepare company forecasts in collaboration with cross-functional team members and provide explanations for variances from prior expectations
  • Develop business cases in support of new investment opportunities, and work with cross-functional teams to develop comprehensive initiative budgets
  • Develop, track, and analyze key operational metrics for each functional area

Does this sound like you?

  • Newly qualified CA(SA) with Big Four audit firm experience (preferred)
  • Relevant working experience within finance/audit/advisory/investment banking sectors (preferred)
  • B.Com/B.Sc Degree or relevant financial qualification
  • Experience preparing management accounts and financial statements
  • Experience in financial analysis and modeling
  • Strong understanding of accounting
  • Problem solver, highly analytical, results oriented, timeliness, attention to detail and accuracy
  • Ability to work in a fast paced, high energy and high responsibility environment
  • Excellent communication skills, able to present at board level
  • Influencing and Negotiation: Ability to influence at all levels, as well as a demonstrated ability to work effectively within a team and be assertive in driving successful management strategies
  • Relationship Management: Able to build constructive and effective relationships with a broad and diverse group of business partners
  • Communication Skills: Demonstrates strong listening, written and oral communication skill
  • Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

  • Hybrid, Casual work environment
  • Responsible PTO policy
    • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Primary caregiver leave
  • Training & Development
    • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund 
    • Group schemes with Discovery & Bonitas for medical aid
    • Group scheme for provident fund
  • Restricted Stock Units
    • 3-year vesting schedule pending Board approval
  • Internet Allowance
  • Fitness club fee reimbursements
  • Technology stipend 

 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-NK1

Payroll Accountant
Cape Town
Read more

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Your Role at Impact:

The basic purpose of this position is to fill a need in the Finance department for someone to own the payroll accounting, analysis and reporting. The individual will be responsible for building out key payroll accounting processes and implementing improvements in the existing processes. Furthermore, the individual will play a key role in the month-end close and reporting process, contributing to ensuring that our reporting is timeously and accurately closed in line with business objectives. This individual is a fast learner, self-starter and capable of producing work of high quality without close supervision.

 

What You'll Do:

  • Under limited supervision, responsible for payroll accounting activities relating to the maintenance of a complete and accurate general ledger across the various subsidiaries within the group.
  • Overall responsibility for payroll accounting including the monthly close processes, ensuring that these areas are closed accurately and timeously in line with Finance close objectives each month.
  • Further to the above, responsible for consuming and developing the payroll system input and ensuring those inputs are complete, valid and accurate. 
  • Implementing balance sheet reconciliation initiatives ensuring balance sheet accounts within the scope of payroll accounting are built (if this does not exist) and maintaining these schedules on a monthly basis as part of the close process. 
  • Responsible for ensuring that a reconciliation exists between the payroll system and the ERP system (should there be any reconciling items, ensuring this is appropriately followed up on and timeously addressed and cleared out).
  • Ensure all unreconciled and aged transactions on the reconciliations are appropriately and timeously addressed.
  • Work closely with other business units and cross functional teams to implement new initiatives and projects
  • Collaborate and support the FP&A function on an adhoc basis.
  • Assisting with Group and statutory audits. In addition, assisting with all compliance procedures in relation to payroll.
  • Respond to ad hoc requests and prepare any necessary internal reporting as needed.
  • Proactively anticipate and identify issues and design solutions to address them.

 What You Have:

  • 3-4 years of experience in a similar position.
  • Bachelor's degree in Accounting/similar degree in finance.
  • Experience as a self-starter who can manage multiple projects and priorities in a highly complex environment with evolving priorities and deadlines.
  • Deep proficiency with Excel analysis and manipulation of large data sets, including use of pivot tables and lookup formulas.
  • Strong attention to detail, high degree of accuracy, and the ability to deliver clean and concise work products.
  • Ability to proactively identify problems, design solutions, and implement changes.
  • Experience performing general ledger account reconciliations and analysis.
  • Experience collaborating and communicating with senior levels of management, cross-functional teams and departments, and external auditors.
  • Strong verbal and written communication and interpersonal skills.
  • Knowledge of how a SaaS company operates is advantageous.
  • General proficiency with Microsoft Office and Google Suite.
  • Interest in working as part of an international team across time zones and regions.
  • Experience working with reporting tools and SQL would be advantageous.
  • Experience in US GAAP is advantageous.

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks:

  • Casual work environment, including working from home
  • Flexible work hours
  • 6 month primary caregiver leave
  • Fitness club fee reimbursements
  • Unlimited PTO policy
    • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development
    • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund 
    • Group schemes with Discovery & Bonitas for medical aid
    • Group scheme with Momentum for provident fund
  • Restricted Stock Units
    • 3-year vesting schedule pending Board approval
  • Internet Allowance
  • Technology Stipend

 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid


Marketing

Senior Designer
Cape Town
Read more

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Your Role at impact.com:

We are seeking a talented and experienced Designer to join our dynamic team.You'll be crucial in crafting, implementing, and amplifying design ideas for the impact.com brand. Your knack for developing campaign creatives, graphic assets, and marketing materials, paired with your passion for pushing design boundaries, will be key to your success.

A strong work ethic, confident personality, problem-solving prowess, and technical proficiency are vital for thriving in a fast-paced environment with complex challenges. Plus, your support and guidance for junior designers will help nurture a collaborative and growth-focused team culture.

What You'll Do:

  • Design high-quality, visually engaging assets including, but not limited to: digital advertising campaigns, video, storyboarding, social media graphics, brand identity materials, presentation decks, case studies, sell sheets, brochures, infographics, trade show materials, event signage, and event booth designs.
  • Collaborate closely with the design manager and broader design team as well as social media, content marketing, marketing projects, events, and demand generation teams to generate and execute concepts from design to finished product
  • Efficiently adapt and elevate creative concepts across diverse mediums, including print (Repro knowledge), social, display, email, and web
  • Develop and maintain design systems and style guides
  • Manage and execute digital and print projects in compliance with established brand standards
  • Present and participate in client/stakeholder-facing meetings with confidence
  • Build strong client and team relationships through preparation, expertise, and consistency
  • Act as an internal thought leader and champion for design thinking across the organization
  • Execute occasional conference calls in the early evening as needed to facilitate collaboration with US personnel. Your direct manager and designer colleagues are all based in Cape Town, along with several other Marketing teams. 
  • Excels creatively, maintains knowledge and awareness of ongoing trends and best practices in print and digital media
  • Shares best practices and new approaches to creative, branding, and user experience with other design personnel
  • Manage and mentor junior designers, interns, and freelancers
  • Develop and maintain a library of commonly used assets and design components
  • The role is a hybrid role, with occasional time required for in-office team meetings (Century City, Cape Town). An average guide would be 80% WFH, 20% in-office.

What You Have:

  • A Bachelor’s degree in design or a related design field. The equivalent in work experience will be considered
  • 6+ years of creative services, design, branding, email, and direct mail marketing experience
  • Strong video editing and animation skills is essential
  • Previous business-to-business marketing experience required
  • Excellent computer skills including but not limited to: Adobe Creative Suite, G Suite, Figma, Asana, Google Slides
  • Mastery level capabilities of design concepts (colour, typography, scale, proportion)Knowledge and management skills to oversee all aspects of product marketing, including planning, design, and development
  • Knowledge and respect for working within corporate brand guidelines & keeping it up to date
  • Discretion, self-motivation, diplomacy, and the ability to work both independently and as part of a team
  • Ability to think creatively and strategically to produce new ideas and concepts and foster an environment to bring out the best in your colleagues in these areas
  • Strong understanding of print, creative development
  • Ability to handle multiple projects at once and balance priorities
  • Strong interpersonal, communication, and written skills, including presentation delivery
  • Able to meet tight deadlines and prioritize a varied workload in a fast-paced, unpredictable, and demanding environment; comfortable with ambiguity
  • Effective and clear written and verbal communication skills; a must to be effective in this position
  • Team leadership experience is advantageous. Guiding junior designers in the team as a mentor.
  • Responsibilities for overseeing projects from start to finish. 
  • Excellent time management skills and ability to manage multiple projects and tight deadlines
  • Self-motivated with strong organizational/prioritization skills

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

  • Hybrid, Casual work environment
  • Responsible PTO policy
    • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Primary caregiver leave
  • Training & Development
    • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund 
    • Group schemes with Discovery & Bonitas for medical aid
    • Group scheme for provident fund
  • Restricted Stock Units
    • 3-year vesting schedule pending Board approval
  • Internet Allowance
  • Fitness club fee reimbursements
  • Technology stipend 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

 


People

HR Business Partner
Cape Town
Read more

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Why this role is exciting!

As a strategic partner in the people function, the HR business Partner collaborates closely with senior leadership to align on HR strategies with the organization’s goals and drives initiatives that enhance employee performance, engagement and development. The HRBP plays an important role in shaping the organizational culture, driving change management, optimizing HR processes and ensuring legal compliance while fostering a positive work environment conducive to employee growth and success.

What You'll Do:

  • Ensure the organizational structure supports growth plans and business model.
  • Collaborate with leadership to align people with goals.
  • Coach and advise on performance management.
  • Recommend actions for a healthy work environment.
  • Manage offboarding and exit processes.
  • Analyze HR Analytics for insights and recommendations
  • Build relationships for business insight and development recommendations.
  • Foster internal talent development and promotions.
  • Facilitate training in collaboration with People Development.
  • Oversee new employee onboarding for a positive experience.
  • Manage employee relations issues
  • Ensure legal compliance and reduce risks.
  • Manage third-party vendor relationships.
  • Provide policy guidance and interpretation.
  • Collaborate with the Center of Excellence, Talent Acquisition, People Development, and broader People Organization on various projects to ensure alignment with company goals and best practices in HR management

Does this sound like you:

  • 5+ years of experience
  • Significant experience partnering with globally distributed teams across time zones
  • Experience in Project & Change management
  • Excellent communication skills
  • Build trust with your stakeholders by being open and transparent, and always following through
  • A deep knowledge of HR programs and practices, including employment laws and regulations, coaching and facilitation, and performance management and employee relations.
  • Comfortable navigating a fast-changing environment and managing change.
  • Experience with facilitation

Nice to have:

Benefits/Perks:

  • Unlimited PTO policy
  • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development
  • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund
  • Group schemes with Discovery & Bonitas for medical aid
  • Group scheme with Momentum for provident fund
  • Stock Options
  • 3-year vesting schedule pending Board approval
  • Internet Allowance
  • Flexible work hours
  • Casual work environment
  • Technology stipend.

Impact is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-RL1


Product

Lead UX Designer
Cape Town
Read more

The Company

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

 

Your Role at impact.com:

The UX Design Lead will own and drive the design for multiple products at Impact.com. Work closely with product management, engineering, and executive leadership in a fast-paced, collaborative environment, and drive the user experience of products from early-stage concepts through launch and beyond.

We are looking for a talented and experienced designer with exceptional problem-solving abilities, clear communication skills, solid design instincts, and obsessive attention to detail to work on complex problems that require elegant, customer-focused solutions. Ideal candidates are responsive, flexible, and are self-starters who bring original ideas and fresh approaches to everyday projects.

 

What You'll Do:

  • Be a part of a team of UX designers and researchers, fostering a collaborative and innovative work environment conducive to creativity and growth.
  • Define and communicate the UX vision, strategy, and design principles to ensure alignment and coherence across projects.
  • Collaborate closely with product managers, engineers, and other stakeholders to understand business goals, user needs, and technical constraints, translating them into compelling user experiences.
  • Lead design reviews and provide constructive feedback and mentorship to team members, helping them develop their skills and grow as designers.
  • Work with our user researchers in gathering feedback to inform design decisions and iteratively improve the user experience.
  • Create wireframes, prototypes, and high-fidelity mockups to communicate design solutions and guide implementation effectively.
  • Set high standards for pixel-perfect designs and attention to detail, ensuring that all deliverables meet established quality benchmarks.
  • Establish and maintain design standards, patterns, and best practices to ensure consistency and quality in UX deliverables.
  • Stay abreast of industry trends, emerging technologies, and best practices in UX design, and share knowledge with the team to drive continuous improvement.

 

What You Have?

  • Bachelor's or Master's degree in Design, Human-Computer Interaction, or related field.
  • 7 years of experience in UX/UI design, with a proven track record of leading successful design projects from concept to launch.
  • Proficiency in design tools such as Figma, Sketch, Adobe XD, or similar.
  • Strong understanding of user-centered design principles, usability, and accessibility standards.
  • Excellent communication and collaboration skills, with the ability to effectively present and articulate design concepts and rationale to stakeholders.
  • Experience in developing and maintaining design systems, style guides, and component libraries to ensure consistency and scalability across products.
  • Familiarity with agile methodologies and experience working in cross-functional Agile teams.
  • Proven experience in designing SaaS (Software as a Service) applications, with a deep understanding of the unique challenges and considerations involved.
  • Exceptional attention to detail and a passion for crafting pixel-perfect designs.
  • Experience leading and managing a team of designers is highly desirable.
  • Portfolio showcasing a range of UX/UI design projects and process.

Benefits

  • Hybrid, Casual work environment
  • Responsible PTO policy
    • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Primary caregiver leave
  • Training & Development
    • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund 
    • Group schemes with Discovery & Bonitas for medical aid
    • Group scheme for provident fund
  • Restricted Stock Units
    • 3-year vesting schedule pending Board approval
  • Internet Allowance
  • Fitness club fee reimbursements
  • Technology stipend 


Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-Hybrid


Sales

Program Strategy Manager (Customer Marketing)
Cape Town
Read more

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics, and Levi’s, visit www.impact.com.

Your Role at impact.com:

Are you a natural relationship builder? Do you have a passion for MarTech and are excited at the opportunity to strategize, build and promote next-level Advocacy programs? Do you have a background in marketing and want to make a change to be more customer facing? We think this could be the opportunity for you!

In this role you will take your knowledge and experience in building successful customer marketing programs out to the masses and help them grow their business. You will have a massive impact on our entire customer base by expertly advising them on building best in class referral and rewards marketing programs using our SaaS platform.  

This role will enable you to bring your skills, knowledge, and experience to hundreds of people across a broad set of B2B and D2C industries that our customers represent.

As the Program Strategy Manager, you will be the trusted advisor to our customers and are ultimately responsible for maximizing the value our clients derive from using the platform. You will lead strategic conversations with clients and help them achieve their business goals. You will be the voice of the client internally, ensuring the team fully understands client needs, trends, challenges and success stories.

What You'll Do:

  • Provide a ‘best in class’ client experience through all phases of the client lifecycle, from implementation to annual renewals
  • Provide guidance in best practices and improvements, to our clients and to other members of the Customer Success team
  • Analyze successful client programs to develop and update our best practices
  • Take responsibility for delivering and communicating ROI for your clients, influencing lifetime value through high product adoption, client satisfaction, and overall NPS scores
  • Understand your client's performance KPIs, anticipate their next steps, and provide them with guidance towards their desired outcome, continuously identifying individual optimization potential and develop concepts for implementation
  • Identify and nurture growth of our platform’s value within our client base 
  • Participate in the onboarding of clients as their relationship manager and point person on marketing and program strategies that will lead to a successful program launch
  • Collaborate internally to be the voice of the client across other departments such as sales, product, marketing and operations 
  • Build and foster partnership style relationships with our clients business leaders and marketing leads that are responsible for their program
  • Own the lifetime relationships with our biggest clients
  • Develop and implement processes and programs to increase usage of the platform while collaborating closely with cross-functional team members to drive frictionless renewals, upsell https://codepen.io/pen/tour/welcome/startand expansion opportunities

What You Have:

  • Experience in creating successful Advocacy or Customer Marketing programs such as Referral, Loyalty, and others that promote growth through your client base
  • Ability to articulate Marketing concepts, value propositions, ROI, and recommendations clearly and compellingly to customers
  • Solid understanding of Customer Marketing and Advocacy programs, product led growth
  • Previous experience within a SaaS Customer Success team -MarTech and/or Advocacy space is an asset
  • A proven drive to build long lasting business relationships 
  • Excellent verbal and written communication with an emphasis on empathy and solution-oriented responses
  • Proven ability to be an assertive problem-solver and proactive relationship manager who can respond quickly to customer needs, anticipate issues, and resolve these in advance where possible
  • Entrepreneurial drive and comfort working in ambiguous, quickly-changing environments
  • High level of resilience and a positive attitude when faced with adversity
  • Negotiation talents through experience or schooling is beneficial to the role 
  • Bachelor's/College Degree in Business, Marketing, Information Technology, Engineering, or equivalent working experience

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

  • Hybrid, Casual work environment
  • Responsible PTO policy
    • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development
    • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund 
    • Group schemes with Discovery & Bonitas for medical aid
    • Group scheme with Momentum for provident fund
  • Restricted Stock Units
    • 3-year vesting schedule pending Board approval
  • Internet Allowance

Fitness club fee reimbursementsTechnology stipend 

 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-NK1


Support

Customer Onboarding Success Manager
Cape Town
Read more

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Your Role at impact.com:

Why this role is exciting? They say first impressions go a long way, right? Be part of the team that gets to set the stage for our customers’ first interactions with Impact.com! Our Onboarding team is customer and partnership obsessed and is focused on ensuring all customers have a delightful experience joining Impact.com. As the Onboarding Success Manager you will be responsible for or owning the client relationship during onboarding, answering client questions, taking any requested Zoom calls and leading any specialized training on basic platform adoption. Their goal is to ensure the client is set up for success by understanding the specific client’s business and advising on best practices and key features that align with their goals, needs, and integration.

What You'll Do:

  • Responsible for a portfolio of new accounts including launching, following a defined onboarding process, and ensuring metrics are accurate across all clients. Onboarding Success Managers should always know the current status of an account in their book of business.
  • The Onboarding Success Manager is responsible for building a relationship with the client that results in a happy customer and allows for a smooth transition to success. This person is focused on customer happiness, timely launch against billing start date, program success, and partnership growth.
  • Listen to all client goals and requirements and ensure the setup is tailored to meet these.
  • Ensure all required stakeholders are included in discussions necessary to ensure respective setup items are agreed upon and confirmed.
  • Continuously drive projects forward and ensure any blockers are surfaced and triaged immediately to
    keep project timelines on track.
  • Any delays or risks to the project timeline are communicated and adjusted accordingly.
  • Track activity and update client records in various tools including SFDC, Operator, Toggl, Jira and other software we may be using.
  • Provide direct support including training via email, Zoom, chat and in-app tools to advertisers throughout the onboarding phase (sales handoff through time to first value)
  • Act as the client champion during Onboarding and proactively project manage both internal and external teams to client launch
  • Ensure critical client account and business information is captured and documented to ensure a smooth transition to Success
  • Other Duties:
    • Review, improve and provide feedback on the help documentation and process
    • Continually enhance your knowledge of technical setups and technology.
    • Act as client-facing project manager
    • Check that each client has a complete "final review" before going live
    • Use reports to proactively reach out to clients in onboarding
    • Escalate issues to managers as needed.
    • Share best practices
    • Adhere to policies that are defined as part of SOC compliance
    • Continually educating on industry knowledge
    • Offsite travel may be required to client offices or other Impact locations

 

 

What You Have:

  • Bachelor’s Degree Required
  • 3+ years of client-facing experience
  • Excellent verbal and written communication skills
  • Solid understanding of the digital marketing ecosystem
  • Healthy dose of initiative and the ability to remain flexible
  • Detail-oriented and able to effectively prioritize tasks
  • Must be a critical thinker and a resourceful problem-solver
  • Enthusiastic team player
  • Great conflict resolution skills
  • Excellent time management skills
  • Ability to work both in a team environment and autonomously
  • Ability to multi-task and perform effectively under pressure
  • Self-motivated and able to provide results with minimal supervision
  • Curious minded
  • Customer obsessed
  • Passion to learn



Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

 

Benefits:

  • Hybrid, Casual work environment
  • Responsible PTO policy
    • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development
    • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund 
    • Group schemes with Discovery & Bonitas for medical aid
    • Group scheme with Momentum for provident fund
  • Restricted Stock Units
    • 3-year vesting schedule pending Board approval
  • Internet Allowance

Fitness club fee reimbursementsTechnology stipend 

 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-NK1

Technical Customer Solutions Specialist
Cape Town
Read more

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and you enjoy working with fun and talented people from all over the world then this is the place for you.

Apply today if you have a desire to work in an organization that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customers’ success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact.com is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand-to-brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact.com has grown to over 1000 employees and 10 offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement. 

Your Role at Impact.com:

As a Customer Solutions Specialist, you will be an impact.com platform expert enabled to provide world-class customer support. You will assist our clients on how to best use our platform to manage their Partnerships Channel. Engage with a wide range of clients (from small publishers to multinational brands) via our in-app live chat and ticket system. Collaborate within your team and with other teams across the globe using a selection of tools to craft solutions to clients’ issues. Your daily role will be to provide support for account setup, platform usage as well as finance questions. You will have the opportunity to troubleshoot technical issues and the ability to escalate to other teams where applicable. Your curiosity and drive will be needed to continuously learn about impact.com’s platform and our clients’ partnership marketing efforts. 

 

The Customer Solutions team is part of the broader Customer Engineering team, whose responsibility is to ensure a high-quality user experience and drive user retention. Our global Customer Solutions team comprises Customer Solutions Specialists who provide 24/5 product support coverage while continuously finding ways to improve our user experience and operational efficiencies.
 

What You'll Do:

  • Support during US Pacific hours, 5 pm to 2 am SAST (PDT)/ 4 pm to 1 am SAST (PST). 
  • Be the first point of contact when a client has a problem using the platform.
  • Engaging with our users via in-app chat and ticketing system
  • Investigating and troubleshooting user and platform issues, including replicating the client’s experience, testing features, and gathering information  
  • Learning how to best assist our client’s business through the best use of the platform and new features as they are developed
  • Manage support cases to ensure issues are recorded, tracked, and resolved in a timely manner.
  • Liaise with a diverse group of professionals across multiple teams. 
  • Be involved in cross-functional projects aimed at improving customer experience and operational efficiency. 
  • Work with the Senior team to drive operational efficiencies, change, and alignment with internal teams. 

What You Have:

  • 2+ years experience in one of the following:  Finance, Fintech, Accounting, or banking
  • University Degree in Accounting or Mathematics 
  • Experience in customer support/service within the SaaS world
  • Understand the Affiliate Market EcoSystem
  • Basic understanding of how business processes work to empathize with what our clients are trying to get done on our platform
  • “Superuser” level understanding of the internet - Google-Fu master!
  • Detail-oriented, able to effectively prioritize tasks, triage conflicting issues with solid time management
  • Customer-centric, willing to be an advocate for your client’s needs, and a passion for providing a great customer experience
  • Excellent verbal and written communication skills
  • Able to break down complex topics into digestible explanations
  • The ability to analyze data for insights
  • A quick thinker and problem-solver with the ability to pivot when needed
  • A self-starter that can work autonomously as well as in a team, and knows how to get stuff done
  • Resourceful and able to teach oneself and find an answer
  • Hungry to learn and continuously grow your knowledge as the Product/Business evolves
  • Familiarity with concepts like API, FTP, SQL, Javascript, and HTML, as well as basic business accounting
  • Familiarity with Excel or QuickBooks
  • A tertiary qualification in customer service or digital marketing is beneficial

Nice to have:

Benefits/Perks:

  • Hybrid, Casual work environment
  • Responsible PTO policy
    • Take the time off that you need. We are truly committed to a positive work-life balance, recognizing that it is important to be happy and fulfilled in both
  • 6 month primary caregiver leave
  • Training & Development
    • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund 
    • Group schemes with Discovery & Bonitas for medical aid
    • Group scheme with Momentum for provident fund
  • Restricted Stock Units
    • 3-year vesting schedule pending Board approval
  • Internet Allowance
  • Fitness club fee reimbursements

 

Impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-NK1

Technical Services Engineer (Software)
Cape Town
Read more

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Your Role at impact.com:

This person is an expert at Impact technology and will be tasked to deliver custom engineering and advanced technical support to customers that buy those services, or as determined by the Impact leadership team. As Senior Technical Services Engineer, you will resolve or escalate Advanced Technical troubleshooting issues in a timely and efficient manner as well as assisting with proposing technical solutions and tech issues for our clients. Specific activities will include interfacing with clients (business and technology) and answering questions on the integration process and technology, best practices and performance expectations. This role entails working with the technology and customer support teams to identify and analyze data errors to help ensure stability and reliability of the Impact Radius platform.

What You'll Do:

  • Manage incoming support requests on our ticketing platforms to ensure issues are followed up on and
  • Provide technical assistance internally(other departments) and externally(clients)
  • Triage issues and escalate to various team
  • Act as a technical resource to on-boarding team
  • Perform assigned daily tasks to monitor tracking
  • Help test and replicate issues to shorten time to
  • Acquire deep product knowledge and understanding about all Impact products and
  • Enrich our client knowledge base with relevant technical information
  • Troubleshooting all advanced tech services issues - both internally and externally
  • Triage incoming technical issues and work with CS and clients to find solutions real-time.
  • Manage, plan, design and implementing advanced technical integrations
  • Oversee and mentor Technical Services
  • Provides support to Principal engineers with technology partnerships and POC and advanced integrations
  • Be the point of escalation to the local teams on urgent matters
  • Manage various internal projects; training, ensuring support readiness for new feature releases,
  • Work on miscellaneous engineering projects
  • Specific activities will include interfacing with clients (business and technology) and answering questions on the integration process and technology, best practices and performance expectations. This person is an expert at Impact technology and will be tasked to deliver custom engineering and advanced technical support to customers that buy those services, or as determined by the Impact leadership team.
  • This position will also work with the technology and customer success teams to identify and analyze data errors to help ensure stability and reliability of the Impact
  • Resolve tickets in the incoming tech services queue
  • Take end-to-end ownership of customer technical issues, including initial troubleshooting, identification of root cause, issue resolution and communication.
  • Lead technical integration of new clients as delegated
  • Acquire as much product knowledge as possible
  • Provide assistance in technical services internally and externally
  • Create Dev Jira tickets that address technical issues related to our
  • Identify and spec out tools/reports that assist the tech troubleshooting process
  • Assist in the creation of technical related help content / documentation that is made available to client base
  • Serve as a go to person in regards with technical product knowledge for the Client Success team
  • Provide technical support as needed in the sales

What You Have:

  • Passion for solving customer issues in a fast paced environment
  • Adaptability
  • Cooperation
  • Service oriented
  • Flexibility
  • Initiative
  • Critical Thinking
  • Ability to learn new technologies quickly
  • Problem solving
  • Ability to work independently
  • Undergraduate degree in Computer Science, Engineering, Science, Maths or related Science or Commerce discipline
  • 5+ years experience in Integration Support, Sales Engineering, Software Development or related discipline, preferably in an external customer-facing
  • Experience with an internet marketing or business development team and/or lead marketing company preferred.
  • Ability to perform log analysis, including writing SQL
  • Experience in Web application and tool development is
  • Experience of at least one scripting / programming language (Python, PHP) is preferred. 

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

  • Hybrid, Casual work environment
  • Responsible PTO policy
    • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development
    • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund 
    • Group schemes with Discovery & Bonitas for medical aid
    • Group scheme with Momentum for provident fund
  • Restricted Stock Units
    • 3-year vesting schedule pending Board approval
  • Internet Allowance

Fitness club fee reimbursementsTechnology stipend 

 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-NK1


Technology

Associate Software Engineer
Cape Town
Read more

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Your Role at impact.com:

We are looking for a motivated and skilled Associate Software Engineer to join our innovative team. In this role, you'll play a pivotal part in developing, testing, and maintaining software that powers our platform. You will work both independently and collaboratively, contributing to high-quality code and robust testing practices. Your role will involve end-to-end testing, supporting QA with staging environments, fixing broken builds, and onboarding new team members. You will also participate in sprint planning and design sessions, ensuring a clear understanding of the business context behind your tasks. A proactive attitude, strong technical skills, and a desire to continuously learn and adapt will be key to your success in our fast-paced and dynamic environment. Your contributions will be vital in helping us achieve our departmental goals and delivering exceptional solutions to our clients.

 

What You'll Do:

  • Develop, test, and maintain software for the platform.
  • Build meaningful unit, functional, and integration level tests for the software built.
  • Collaborate with a distributed team to fulfill the department's quarterly objectives.
  • Develop code both independently and while pair programming.
  • Write and maintain design, user, and test documentation.
  • Become familiar with technologies used on the squad.
  • Perform triage functionality through verification and fixing of bugs.
  • Build non-customer-facing code.
  • Support software testing and quality assurance processes to ensure high-quality deliverables.
  • Assist QA with staging environments and fix broken builds.
  • Help with environment setup and onboarding of new members.
  • Participate actively in sprint planning and design sessions, questioning the business reason behind tasks to ensure understanding.

 

What You Have:

  • Completed B.S. in Computer Science or related field, or equivalent professional experience.
  • 1-2 years of experience in software development.
  • Practical experience in common design patterns and unit testing.
  • Exposure to CI and integration tests.
  • Familiarity with at least one cloud platform, confident in using the console and building basic apps.
  • Knowledge of relational databases, table design, and SQL.
  • Desire to work with Java, Spring, and related technologies.
  • Experience with Agile/Iterative processes (Kanban/Scrum).
  • Strong initiative, adaptability, personal development, and team player attributes.
  • Open-source contributions are beneficial.

 

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

  • Hybrid, Casual work environment
  • Responsible PTO policy
    • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Primary caregiver leave
  • Training & Development
    • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund 
    • Group schemes with Discovery & Bonitas for medical aid
    • Group scheme for provident fund
  • Restricted Stock Units
    • 3-year vesting schedule pending Board approval
  • Internet Allowance
  • Fitness club fee reimbursementsTechnology stipend 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.



Data Analyst
Cape Town
Read more

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Your Role at impact.com:

We’re looking for a skilled data analyst to establish a strong data analytics competency to meet Impact's growing need for insights and data products to enable data-driven decision-making across the whole business. 

As a data analyst, you’ll collect, analyze, and interpret datasets to identify patterns and trends, develop insights, and provide data-driven recommendations to support business decisions. Our ideal candidate should have a solid technical background in data analysis, statistics, data product development, and business reporting.

What You'll Do:

  • Partner closely with stakeholders to understand their data needs and translate business questions into data problems.
  • Collaborate with analytics engineers to scope, and develop data products that deliver insights and drive business optimisation.
  • Conduct analysis of large, complex datasets to identify patterns, trends, and correlations. Develop and implement advanced statistical models and algorithms to support data-driven decision-making. 
  • Design, develop, and maintain interactive dashboards and automated reports ensuring they provide clear and actionable insights. 
  • Design and implement predictive models to drive improvements in decision-making and operational efficiency.

 

What You Have:

  • Bachelor's degree in mathematics, statistics, economics, engineering or a related field
  • 3-5 years of experience in a data analysis or business intelligence role
  • Strong analytical and problem-solving skills
  • Strong Python and SQL coding skills
  • Data analysis and data visualization skills
  • Experience with the Google Cloud Platform (GCP) and integrated technologies preferred
  • Experience with DataBricks, PySpark and BigQuery highly advantageous
  • Familiarity with machine learning libraries
  • Experience with standard statistical modeling and forecasting methodologies
  • Hands-on experience with data visualization tools such as Tableau, Power BI, SSRS/SSAS, Looker or QlikView.
  • Strong verbal and written communication skills
  • Ability to work independently and collaboratively in a fast-paced, dynamic environment

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

  • Hybrid, Casual work environment
  • Responsible PTO policy
    • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development
    • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund 
    • Group schemes with Discovery & Bonitas for medical aid
    • Group scheme for provident fund
  • Restricted Stock Units
    • 3-year vesting schedule pending Board approval
  • Internet Allowance
  • Fitness club fee reimbursementsTechnology stipend 
  • Primary Caregiver Leave

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.



DevOps Engineer
Cape Town
Read more

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics, and Levi’s, visit www.impact.com.

Your Role at Impact.com:

The DevOps Engineer is responsible for working hands-on to create and develop automated, containerised cloud application platforms, and design and implement DevOps processes that use those platforms. To act as a subject matter expert for troubleshooting and resolving complex, multi-tier architecture problems that span a number of different platforms. Plans and conducts technical tasks associated with the implementation and maintenance of internal cloud enterprise-shared virtualisation infrastructure. Develops and executes cloud solution roadmaps as they relate to business and executes company strategy to drive the achievement of business objective. Maintains consistent version control across platforms, and monitoring of continuous deployment. Implements proactive monitoring practices, derive actionable insights from telemetry data, ensure the reliability and security of IT operations, and optimise performance. Documents system specifications for internal use and end user, highlighting bug fixes, new features and potential issues.

What You'll Do:

  • Become familiar with technologies used on the squad
  • Perform triage functionality through verification and fixing of bugs
  • Collaborate with a distributed team to fulfill the department's quarterly objectives
  • Automate recurring manual tasks & optimize repetitive
  • Develop code both independently and while pair programming
  • Perform code reviews
  • Research and prototype new technologies
  • Write and maintain design, user and test documentation
  • Support software testing and quality assurance processes to ensure high-quality deliverables
  • Develop, test and maintain software for the Platform
  • Build meaningful unit, functional and integration level tests for the software built
  • Respond to alerts, review error messages, and fix bugs in a timely manner
  • Ability to assess, debug and resolve technical issues
  • Maintain build- and stage stability
  • Review business needs, requirements, technical specifications

What You Have:

  • A solid background in administrating Linux operating systems, preferably CentOS, RedHat and Ubuntu
  • A good understanding of IaC ( infrastructure of code ) principles and adopting these methods to drive automation and self service.
  • A comprehensive grasp of coding and scripting in common languages, including Python, Perl, PHP, and Ruby.
  • Familiarity with at least one primary coding language, like C++ or Java.
  • The ability to identify, evaluate, and integrate diverse open-source technologies and cloud services.
  • Proven experience with business and CI/CD tools like Prometheus, GitHub, Atlassian Jira, Confluence, and Jenkins.
  • Proven experience with public cloud resources and services, including AWS, Microsoft Azure, and Google
  • Familiarity with various IT monitoring and management tools like Cloudflare and Elastic
  • Proficiency in troubleshooting and resolving technical issues across staging, uat and production
  • A strong focus on security and adhere to NIST and CIS

Nice to have:

Benefits:

  • Unlimited PTO policy
  • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development
  • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund
  • Group schemes with Discovery & Bonitas for medical aid
  • Group scheme with Momentum for provident fund
  • Stock Options
  • 3-year vesting schedule pending Board approval
  • Primary caregiver leave
  • Internet Allowance
  • Flexible work hours
  • Casual work environment
  • Technology stipend

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

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Senior DevOps Engineer
Cape Town
Read more

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Your Role at Impact:

The Senior DevOps Engineer is accountable for actively engaging in the creation and advancement of automated, containerized cloud application platforms. They are tasked with conceptualizing and implementing DevOps processes that leverage these platforms effectively. Serving as a subject matter expert, they troubleshoot and resolve intricate, multi-tier architecture issues spanning diverse platforms. In this role, the Senior DevOps Engineer meticulously plans and executes technical tasks related to the deployment and upkeep of internal cloud enterprise-shared virtualization infrastructure. They craft and execute cloud solution roadmaps aligned with business objectives, thereby driving the realization of company strategy.

Ensuring consistent version control across platforms and overseeing continuous deployment monitoring are integral aspects of their responsibilities. Moreover, they establish proactive monitoring practices, interpret telemetry data to derive actionable insights, and uphold the reliability and security of IT operations while optimizing performance.

Documentation is a critical facet of the role, as the Senior DevOps Engineer meticulously records system specifications for both internal reference and end-user consumption. This includes highlighting bug fixes, introducing new features, and flagging potential issues.

Exhibiting strong leadership capabilities, the Senior DevOps Engineer serves as a mentor to peers within their team and across the broader organization. They embody leadership qualities that inspire and empower others to achieve excellence in their respective roles.

This role reports to the Director of DevOps.

What You'll Do:

  • Lead the evaluation and adoption of new technologies and tools within the DevOps squad, ensuring alignment with the organization's objectives and future needs
  • Take a proactive approach to bug triage, including root cause analysis and fixing, to ensure the stability and reliability of the systems and applications supported by the DevOps team.
  • Collaborate with cross-functional teams, including developers, QA engineers, product managers, and stakeholders, to define and achieve departmental and organizational objectives on a quarterly basis.
  • Drive the automation of complex and critical manual tasks and optimize repetitive processes across the development, testing, deployment, and monitoring phases of the software development lifecycle.
  • Provide mentorship and technical leadership to junior team members, including participating in pair programming sessions, conducting code reviews, and sharing best practices.
  • Lead research and prototyping efforts for emerging technologies, exploring opportunities for innovation and improvement in existing systems and processes.
  • Take ownership of creating and maintaining comprehensive documentation, including design documents, user guides, and test plans, to ensure clear communication and knowledge transfer within the team and across departments.
  • Drive the implementation of robust software testing and quality assurance processes, including the development and maintenance of automated tests at unit, functional, and integration
  • Lead incident management efforts, including responding to alerts, reviewing error messages, and diagnosing and resolving technical issues in a timely manner to minimize impact on system availability and performance.
  • Ensure the stability and scalability of the infrastructure and platform by maintaining build- and stage stability, optimizing resource utilization, and implementing infrastructure as code
  • Lead efforts to ensure compliance with industry regulations (e.g., GDPR, HIPAA) and internal security policies, including implementing security best practices, conducting security audits, and managing access controls.
  • Monitor system performance and usage trends, and conduct capacity planning to anticipate and accommodate future growth and scaling needs, ensuring the infrastructure can support increasing
  • Implement cost optimization strategies for cloud infrastructure and services, including rightsizing resources, leveraging reserved instances, and implementing tagging and monitoring to track and optimize costs.
  • Provide leadership and support for on-call rotations, including participating in incident response activities, conducting post-mortem analyses, and implementing corrective actions to prevent
  • Evaluate and manage relationships with third-party vendors and service providers, including cloud providers, software vendors, and infrastructure partners, to ensure the organization receives value and meets its objectives.
  • Work closely with business stakeholders to understand their needs, requirements, and technical specifications, translating them into actionable plans and solutions that deliver value to the company.

What You Have:

  • Extensive experience with Linux operating systems (e.g., Ubuntu, CentOS, Red Hat), including installation, configuration, maintenance, and troubleshooting.
  • Understanding of Linux networking concepts, including IP addressing, routing, firewalls (e.g., iptables), and network Knowledge of Linux security best practices, including user management, permissions, and encryption.
  • Proficiency in performance tuning techniques for Linux systems, including optimizing kernel parameters, disk I/O tuning, memory management, and CPU utilization.
  • A good understanding of IaC ( infrastructure of code ) principles and adopting these methods to drive automation and self service.
  • A comprehensive grasp of coding and scripting in common languages, including Python, Perl, PHP, and Ruby.
  • Familiarity with at least one primary coding language, like C++ or
  • Familiarity with containerization technologies such as Docker and container orchestration platforms like Kubernetes, used for managing and scaling containerized applications on Linux- based systems.
  • Understanding of high availability concepts and technologies such as Linux clustering, load balancing (e.g., HAProxy, Nginx, F5, Treafik), and failover mechanisms for ensuring system reliability and uptime.
  • The ability to identify, evaluate, and integrate diverse open-source technologies and cloud services.
  • Proven experience with business and CI/CD tools like Prometheus, GitHub, Atlassian Jira, Confluence, and Jenkins.
  • Proven experience with public cloud resources and services, including AWS, Microsoft Azure, and Google Cloud.
  • Familiarity with various IT monitoring and management tools like Cloudflare and
  • Proficiency in troubleshooting and resolving technical issues across staging, uat and production
  • A strong focus on security, adhere to NIST and CIS standards, ability to implement security hardening measures for Linux servers and environments, including patch management, vulnerability scanning, intrusion detection, and security compliance auditing.
  • Integrity and ethical leadership, demonstrating honesty, transparency, and fairness in all interactions, and upholding ethical standards and values in decision-making and
  • Ability to lead and mentor junior team members, providing guidance, support, and feedback to help them grow and develop their skills in DevOps practices and technologies.
  • Excellent communication skills, both verbal and written, to effectively communicate technical concepts and ideas to non-technical stakeholders, facilitate discussions, and build consensus across teams.
  • Strong problem-solving skills and the ability to make sound decisions under pressure, analyzing complex technical issues, evaluating options, and implementing effective solutions that drive

 

Nice to have:

Benefits/Perks:

  • Casual work environment, including working from home
  • Flexible work hours
  • Unlimited PTO policy
    • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • 6 month primary caregiver leave
  • Training & Development
    • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund 
    • Group schemes with Discovery & Bonitas for medical aid
    • Group scheme with Momentum for provident fund
  • Restricted Stock Units
    • 3-year vesting schedule pending Board approval
  • Internet Allowance
  • Fitness club fee reimbursements
  • Technology Stipend

 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

Software Quality Engineer
Cape Town
Read more

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics, and Levi’s, visit www.impact.com.

 Your Role at impact.com:

As a Software Quality Assurance Engineer at Impact, your key responsibilities will carry a dual  mandate, being to deliver the highest quality software to our end users while simultaneously ensuring the persistence of the quality standard by means of automated regression. This is a rare opportunity in QA to have a direct influence on the quality of our software through every phase of the feature delivery workflow. This role will fully encompass all responsibilities associated with the Quality Assurance complement for a designated squad.

The applicant who is ultimately successful will be expected to scrutinize new features with a high attention to detail and document the methodology utilised in the form of a detailed test plan containing the respective test cases specific to the feature.  Upon successful deployment of the feature, the scenarios detailed in the test plan are then to be automated using Java and selenium webdriver.

The person filling this role will also be mandated with conducting the regression testing phase of the deployment workflow process and reporting on results timeously. The successful candidate will partner closely with software Development Engineers and Product Managers to understand product requirements as well as functionality for developing appropriate build scripts, test plans and test cases.

What You'll Do:

  • Accountable for Automation Testing
  • Accountable for creating, configuring and maintaining a suite of automated regressions tests & their environment
  • Test Planning & Analysis of Requirements
  • Sign-off on manually scripted test cases
  • Review and action pull requests 
  • Review product design documentation to ensure that requirements stated are correct, unambiguous, and verifiable.
  • Consult with product development to evaluate system interfaces, operational requirements, and performance requirements of the overall system.
  • Define test methods and create test plans for new or updated software projects to determine if the software will perform accurately and reliably according to documented requirements as well as established standards under both normal and abnormal conditions
  • Recommend design improvements or corrections to engineers throughout the SDLC.
  • Maintain effective communication with the project software engineers on project limitation, capability, performance requirement and hardware interface changes.
  • Execute test plans and create test reports to describe program evaluation, testing, and correction.
  • Testing will include functional and nonfunctional, integration, regression, system, smoke and sanity testing (minimum)
  • Monitor program performance after implementation to prevent re-occurrence of program operating problems and ensure efficiency of operation.
  • Conduct compatibility tests with vendor-provided programs.
  • Formulate and design software systems, using scientific analysis and mathematical models to predict and measure outcome and consequences of design.
  • Create test tools that facilitate data gathering and test method execution.
  • Support manufacturing by verifying fixture software or any software used during production.
  • Participate in risk management meetings.
  • Scripting of test cases against manually scripted test cases / TestRail
  • Run regression tests against the applications then diagnose & report all issues
  • Implement automated tests using a Selenium framework
  • Defect Management
  • Implement scripts and server configurations for automated build and testing environments
  • Provide reports and procedures on Automation runs & progress
  • Reporting and tracking test metrics such as test and code coverage
  • Ensure QA automated test framework is documented, with focus on continuity

 What You Have:

  • Solid understanding of computer programming and software development
  • Ability to troubleshoot equipment problems and perform complex system tests
  • Creative thinking skills
  • Detail-oriented personality
  • Excellent manual dexterity
  • Ability to communicate well to other members of the development team
  • At least 3 years experience in SDLC (Software Development Life Cycle)
  • Bachelor's Degree/BTEC
  • ISTQB/ISEB (Pref)
  • At least 2 years of experience in developing RESTful APIs
  • At least 3 years of test automation experience: Selenium, Jasmine, POM, Cucumber
  • Certified in Java, Spring or AWS technologies (Pref)
  • Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

  • Hybrid, Casual work environment
  • Responsible PTO policy
    • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development
    • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund 
    • Group schemes with Discovery & Bonitas for medical aid
    • Group scheme with Momentum for provident fund
  • Restricted Stock Units
    • 3-year vesting schedule pending Board approval
  • Internet Allowance
  • Fitness club fee reimbursements
  • Technology Stipend

 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-NK1