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We’re the trailblazers of the new partnership economy, and we need smart, driven individuals like you.

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We’re hiring! We are entering an exciting new phase in our evolution, and we want you to grow with us. Check out the current opportunities at impact.com to find your place on our team.

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Customer Engineering

Implementation Engineer

Cape Town

Our Company:

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Your Role at impact.com:

As an Implementation Engineer, you will be responsible for learning Impact’s technology and assist with proposing and implementing technical solutions for our clients. Working alongside the Onboarding and Technical Services teams, you will interact with clients (business and technology) answering questions about the integration process, best practices and Impact’s technology with the goal of getting clients live with their implementations in a timely manner.

What you'll do:

Keep up-to-date with Impact’s technology and industry updates
Design solutions & drive technical implementation of new and existing Impact clients
Lead technical conversations to scope and propose best solution for clients’ business needs
Produce technical integration documentation
Work hand-in-hand with our Onboarding team to provide best customer experience for clients and help streamline onboarding
Support Sales and Pre-sales teams as a product specialist and technical resource for complex deals and general knowledge sharing
Troubleshoot client issues
Additional duties as reasonably assigned by the Company.

What you have:

Self-starter character with a focus on creating and/or refining processes
2-4 years working in a tech-focused role at a digital marketing or technology focused company
Familiarity of affiliate and/or digital marketing industry preferred
Voracious learner willing to be out of their comfort zone
Natural curiosity leading to a deep understanding of the client’s challenges
Passion for solving customer issues in a fast paced environment
Phenomenal problem-solving & troubleshooting skills
General top level understanding of HTML, javascript, SQL, API and File transfer protocol
Ability to communicate complex technical information to a non-technical audience
Excellent verbal & written communication in English
Bachelor’s degree in Computer Science, Engineering, Science, Maths or related Science or Commerce discipline
Proven performance in an Integration Support, Sales Engineering, Software
Development or related discipline, preferably in an external customer-facing capacity

Nice to have:

Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

Hybrid, Casual work environment
Responsible PTO policy
- Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
Training & Development
- Learning the advanced partnership automation products
Medical Aid and Provident Fund
- Group schemes with Discovery & Bonitas for medical aid
- Group scheme for provident fund
Restricted Stock Units
- 3-year vesting schedule pending Board approval
Internet Allowance
Fitness club fee reimbursements
Technology stipend
Primary Caregiver Leave
Mental Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-NK1

Software Engineer I

Cape Town

Our Company:

Your Role at Impact:

As a Software Engineer 1, your focus will be on delivering tasks for the squad, testing end to end, assisting QA with Staging environments and fixing broken builds.

This role assumes that you have an understanding of all aspects of a language and are able to apply previous solutions to new problems independently.

You should have practical experience in common design patterns, using unit tests for new code, and adding missing unit tests to legacy code with practical exposure to CI, and integration tests. You will also have practical exposure to at least 1 cloud platform where you should be confident using the console, and building basic apps in the cloud.

At this level you are expected to be confident reusing existing frameworks and work independently when completing tasks that you have been exposed to before.

During sprint planning and design sessions, you should feel comfortable asking "why" to understand the business reason behind your tasks.

You will also help with environment setup and onboarding of new members.

What You'll Do:

Develop, test, and maintain software for the platform.
Write automation tests
Build meaningful unit, functional and integration level tests for the software built
Collaborate with a distributed team to fulfill the departments quarterly objectives
Develop code both independently and while pair programming
Write and maintain design, user and test documentation
Become familiar with technologies used on the squad
Perform triage functionality through verification and fixing of bugs
Build non customer facing code
Support software testing and quality assurance processes to ensure high-quality deliverables
Production Deployments

What You Have:

Initiative
Adaptability
Personal Development
Being a team player
Completed B.S. In Computer Science or related field or equivalent professional experience
Openssource contributions are beneficial
3+ years Java, Spring and related Technologies experience
2-3+ years experience in Software development
Agile / Iterative processes. Kanban / Scrum
Knowledge of Relational Databases, Table design, SQL
Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

Hybrid, Casual work environment
Responsible PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

Primary caregiver leave
Training & Development

Learning the advanced partnership automation products

Medical Aid and Provident Fund

Group schemes with Discovery & Bonitas for medical aid
Group scheme for provident fund

Restricted Stock Units

3-year vesting schedule pending Board approval

Internet Allowance
Fitness club fee reimbursementsTechnology stipend

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

Technical Services Engineer- EST Time Zone

Cape Town

Our Company:

Your Role at impact.com:

This person is an expert at Impact technology and will be tasked to deliver custom engineering and advanced technical support to customers that buy those services, or as determined by the Impact leadership team. As Senior Technical Services Engineer, you will resolve or escalate Advanced Technical troubleshooting issues in a timely and efficient manner as well as assisting with proposing technical solutions and tech issues for our clients. Specific activities will include interfacing with clients (business and technology) and answering questions on the integration process and technology, best practices and performance expectations. This role entails working with the technology and customer support teams to identify and analyze data errors to help ensure stability and reliability of the Impact Radius platform.

This role’s core hours are EST Timezone (New York)- 15:00-23:00 SAST.

What You'll Do:

Manage incoming support requests on our ticketing platforms to ensure issues are followed up on and
Provide technical assistance internally(other departments) and externally(clients)
Triage issues and escalate to various team
Act as a technical resource to on-boarding team
Perform assigned daily tasks to monitor tracking
Help test and replicate issues to shorten time to
Acquire deep product knowledge and understanding about all Impact products and
Enrich our client knowledge base with relevant technical information
Troubleshooting all advanced tech services issues - both internally and externally
Triage incoming technical issues and work with CS and clients to find solutions real-time.
Manage, plan, design and implementing advanced technical integrations
Oversee and mentor Technical Services
Provides support to Principal engineers with technology partnerships and POC and advanced integrations
Be the point of escalation to the local teams on urgent matters
Manage various internal projects; training, ensuring support readiness for new feature releases,
Work on miscellaneous engineering projects
Specific activities will include interfacing with clients (business and technology) and answering questions on the integration process and technology, best practices and performance expectations. This person is an expert at Impact technology and will be tasked to deliver custom engineering and advanced technical support to customers that buy those services, or as determined by the Impact leadership team.
This position will also work with the technology and customer success teams to identify and analyze data errors to help ensure stability and reliability of the Impact
Resolve tickets in the incoming tech services queue
Take end-to-end ownership of customer technical issues, including initial troubleshooting, identification of root cause, issue resolution and communication.
Lead technical integration of new clients as delegated
Acquire as much product knowledge as possible
Provide assistance in technical services internally and externally
Create Dev Jira tickets that address technical issues related to our
Identify and spec out tools/reports that assist the tech troubleshooting process
Assist in the creation of technical related help content / documentation that is made available to client base
Serve as a go to person in regards with technical product knowledge for the Client Success team
Provide technical support as needed in the sales

What You Have:

Passion for solving customer issues in a fast paced environment
Adaptability
Cooperation
Service oriented
Flexibility
Initiative
Critical Thinking
Ability to learn new technologies quickly
Problem solving
Ability to work independently
Undergraduate degree in Computer Science, Engineering, Science, Maths or related Science or Commerce discipline
5+ years experience in Integration Support, Sales Engineering, Software Development or related discipline, preferably in an external customer-facing
Experience with an internet marketing or business development team and/or lead marketing company preferred.
Ability to perform log analysis, including writing SQL
Experience in Web application and tool development is
Experience of at least one scripting / programming language (Python, PHP) is preferred.

Nice to have:

Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

Hybrid, Casual work environment
Responsible PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

Training & Development

Learning the advanced partnership automation products

Medical Aid and Provident Fund

Group schemes with Discovery & Bonitas for medical aid
Group scheme with Momentum for provident fund

Restricted Stock Units

3-year vesting schedule pending Board approval

Internet Allowance

Fitness club fee reimbursementsTechnology stipend

#LI-NK1

Finance

Global Clearinghouse Specialist

Cape Town

Our Company:

Your Role at Impact:

The Global Clearinghouse Specialist (GCHS) is a detail orientated individual with the ability to work in a fast paced, high responsibility environment. The GCHS is ultimately responsible for the processes involved in running our day to day Global Clearinghouse operations.

The GCHS also aids in specifying improvements to the financial functionality of our product based on customer feedback. The role acts as a high level client interface on all finance related issues, trainer of CS Team on finance related matters, recommends, champions, and documents improvements to ensure self-serve and client satisfaction of our clients

What You'll Do:

The GCHS is a team player with a high level of accuracy and thoroughness; recognized for a capacity to work autonomously as well as collaboratively in dynamic and fast paced environments.
Execute Media Partner Payments daily and capture Advertiser Deposit daily in line with SLA’s.
Perform first time payee screening of Media Partner payments daily
Processing of assigned clearinghouse operations tickets, logged via the IRACCT Jira software.
Compilation of 1099 tax return documents at the start of tax filing season for all US Media Partners
Updating assigned treasury bank account balance trackers daily
Process “Do Not Pay” tickets and assist in ensuring all media partners are compliant and have accurate, complete and valid details to enable payouts.
Creation of client statement of accounts, audit requests as required.
Treasury account management of clearinghouse treasury accounts to ensure sufficient funds are available in the assigned accounts to facilitate payouts to media partners.The GCHS is to keep the GCM (Global Clearinghouse Manager) aware of low balances and assist in forecasting.
Daily bank reconciliations to be performed within operator along with the updating of payment statuses in the system.
Execute Credit Memos, Manual Invoicing, Accounting Adjustments and Digital Wallet Transfers as they relate to media partner transactions
Act as a knowledge resource for both internal and external stakeholders. Provide finance specific training as needed.
Processing of partner transaction funding documents via tools such as Ariba, Tungsten, Coupa, inhouse client ERP systems.

What You Have:

2 - 5 years of working experience in a similar business environment such as, technology, finance, banking or treasury companies.
Problem solver, results oriented, timeliness, attention to detail and accuracy.
Organized and motivated work ethic.
Ability to work in a high paced, high energy and high responsibility environment.
Experience working in an international company advantageous.
Ability to efficiently prioritize based on potential value to the company.
Ability to put customers first.
Natural problem solver who faces challenges head on with poise and tact.
Demonstrate respect for the value of each co-worker.
Maintain a positive, can-do attitude.
Have solid interpersonal skills and aim to have a good working relationship with everyone you work with.
Strong company representative on all levels who demonstrates a highly professional attitude at all times.
International Banking
Bank Reconciliations
Cloud Based Invoicing/ Spend Management Software
Expert knowledge Impact Products - Finance Component
Proficient with MS office, particularly Excel
Experience working with Google Sheets/ JIRA advantageous
Tax legislation US/ EU and other regions advantageous
Relevant Finance Diploma/ Commerce Degree
Microsoft Office Certification advantageous
SQL certification advantageous

Benefits:

Hybrid, Casual work environment
Responsible PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

Training & Development

Learning the advanced partnership automation products

Medical Aid and Provident Fund

Group schemes with Discovery & Bonitas for medical aid
Group scheme for provident fund

Restricted Stock Units

3-year vesting schedule pending Board approval

Internet Allowance
Fitness club fee reimbursementsTechnology stipend
Primary Caregiver Leave
Mental Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage

#LI_Hybrid_CapeTown

Group Accountant (8-Month Contract)

Cape Town

Our Company:

Your Role at impact.com:

The basic purpose of this position is a maternity cover within the Corporate finance team involved in the day-to-day core accounting functions within the business with an overall responsibility for areas such as SG&A/Overheads, Fixed Assets, Prepaids and Accruals. Carrying out effective financial controls over the functions allocated including, as well as the ability to adapt and implement change to the existing processes within the financial control environment. You will be expected to collaborate and support the group Corporate Accounting function, the FP&A function on an ad hoc basis, providing support to the Technical accounting function and any other functions that require support within the parameters of the role.

You will play a key-role in the month-end close and reporting process, contributing to ensuring that our reporting is timeously and accurately closed in line with the business objectives and group accounting policies. The candidate is a fast learner, a self-starter and capable of producing work of a high quality without

close supervision.

What You'll Do:

Description of the duties and responsibilities assigned to this position (both individual and supervisory, if applicable)

Under limited supervision, responsible for SG&A accounting activities relating to the maintenance of a complete and accurate general ledger across the various subsidiaries within the group, as well as ensuring analysis in relation to those areas are complete.
Overall responsibility for SG&A accounting including the monthly close processes, ensuring that these areas are closed accurately and timeously in line with Finance close objectives each month.
Act as a first reviewer on the allocated areas within the close process to ensure the output of the processes above is in line with expectations before Manager review.
Further to the above, responsible for consuming and developing the operational accounts payable input and ensuring those inputs are complete, valid and accurate for the purposes of the accounting.
Balance sheet reconciliations, ensuring balance sheet accounts within the scope of SG&A accounting are maintained on a monthly basis as part of the close process.
Ensure all unreconciled and aged transactions on the reconciliations are appropriately and timeously addressed.
Collaborate and support the FP&A function on an ad hoc basis.
Assisting with Group and statutory audits. In addition, assisting with all compliance procedures in relation to SG&A accounting.
Respond to ad hoc requests and prepare any necessary internal reporting as needed.
Proactively anticipate and identify issues and design solutions to address them.
Other duties as assigned by the Company.

What You Have:

Newly qualified CA(SA) or 3-4 years of experience in a similar position.
Bachelor's degree in Accounting/similar degree in finance.
Experience as a self-starter who can manage multiple projects and priorities in a highly complex environment with evolving priorities and deadlines.
Deep proficiency with Excel analysis and manipulation of large data sets, including use of pivot tables and lookup formulas.
Strong attention to detail, high degree of accuracy, and the ability to deliver clean and concise work products.
Ability to proactively identify problems, design solutions, and implement changes.
Experience performing general ledger account reconciliations and analysis.
Experience collaborating and communicating with senior levels of management, cross-functional teams and departments, and external auditors.
Strong verbal and written communication and interpersonal skills.
Knowledge of how a SaaS company operates is advantageous.
General proficiency with Microsoft Office and Google Suite.
Interest in working as part of an international team across time zones and regions.
Experience working with reporting tools and SQL would be advantageous.
Experience in US GAAP is advantageous.

#LI-NK1

Marketing

Social Media Marketing Manager

Cape Town

The Company:

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

The marketing department is looking for an experienced and creative social media expert to join the social media marketing team in Cape Town. This role focuses on building content to highlight our people, values, culture, purpose, and passion for our product. The role also plays an instrumental role in supporting the social team and other internal stakeholders with content ideation, calendar planning, scheduling, community management, reporting, and more.

The position requires someone who enjoys working in a fast-paced environment, is a people person who loves networking, prides themselves on being deadline-driven, and has a strong background in and passion for exciting content creation.

What You'll Do:

Finding the people and culture story within the impact.com organisation and producing it into valuable content that reflects and represents our core values, culture, purpose, and passion for our product.
Content creation and production end-to-end. Including: networking to find/gather the story, interviewing, ideation, building content outlines, producing these into bite-sized social posts. Design briefs, design feedback, and copywriting.
Liaising with multiple stakeholders to place content strategically on social media and internally.
Detailed social monthly reporting on owned content: Build, analyse, create insights and recommendations.
Build and streamline workflows and team communications from the ground up to support content creation.

Social monthly content production and promotion:

Content ideation.
Networking, meetings, interviewing to find/gather the story across multiple departments.
Building content outlines, producing these into bite-sized social posts.
Design briefs, design feedback, Canva video editing, and copywriting.
Briefing designers on creatives and giving actionable, relevant design feedback.
Copywriting in brand tone.
Creation of workflow systems to support easy population and forward planning of all upcoming content.
Implementing feedback timeously.
Working with recruitment and HR to populate and regularly update LinkedIn Life Page with relevant content.
Work with the Diversity, Equity and Inclusion team to ensure calendar milestones are highlighted on social media platforms.
Work with stakeholders across the entire marketing organisation in order to ideate relevant content for our channels.
Share appropriate content with relevant internal stakeholders for company communications.
Promote content internally through various channels, including Slack.

Social reports/data analytics:

Use in-platform and SMM tool analytics to pull relevant data monthly. Build actionable insights and recommendations into a monthly report on owned content.
A quarterly short report on performance, including insights and recommendations.

Internal communications content support and promotions:

Produce people and culture content for global internal communications.
Share localised content with internal communications manager.
Review localised internal communications for brand tone/ brand identity accuracy.
Create new workflow structures.
Organize and maintain shared folders, imagery, workflow processes across multiple Saas tools including: Asana, GSuite, Hootsuite, etc.
Meet weekly and monthly deadlines comfortably.

What You Have:

Content production end-to-end, from ideation to ‘live’
Copywriting and editing
Design briefs and creative direction feedback
Social media management
Relevant degree or diploma in journalism, marketing, social media or similar
7+ years of social media/marketing experience, ideally within a large marketing department

Beneficial experience:

Experience using Saas tools like Hootsuite/ Sprout Social/ Asana.
Working in a B2B or tech environment.
Features writing
Video

Benefits/Perks:

Casual work environment, including working from home
Flexible work hours
Unlimited PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

6 month paternity/maternity leave
Training & Development

Learning the advanced partnership automation products

Medical Aid and Provident Fund

Group schemes with Discovery & Bonitas for medical aid
Group scheme with 10X Funds

Restricted Stock Units

3-year vesting schedule pending Board approval

Internet Allowance
Fitness club fee reimbursements

#LI-Hybrid

Product

Associate UX Researcher

Cape Town

Our Company:

Your Role at impact.com:

As an Associate UX Researcher, you will support the product and design teams by planning, conducting, and analysing user research that helps shape our product roadmap and user experience. This includes identifying user needs and goals, developing personas, as well as conducting rapid iterative usability testing, surveys, and in-depth interviews with users worldwide.

This is a hands-on role ideal for someone with foundational experience in UX research who is ready to grow in a collaborative and fast-paced environment. You should be able to work on multiple concurrent projects with stakeholders across various locations.

What You'll Do:

Work closely with UX researchers, UX designers, product managers, and engineers to ensure user insights are integrated into the product development lifecycle.
Contribute to the planning and execution of user research studies, including usability testing, user interviews, surveys, and data analysis.
Synthesize research findings to deliver actionable insights to product managers, designers, and engineers.
Assist in the creation of personas, journey maps, and insight decks that communicate user needs clearly.
Maintain a research repository and help make insights searchable and reusable.
Represent the voice of the Impact customer among cross-functional partners and stakeholders by highlighting the user, their needs, and behaviors

What You Have:

Relevant degree/course OR relevant experience
1-3 years conducting product user experience research OR strong experience working with SaaS platforms
Strong understanding of the strengths and shortcomings of different research methods, including when and how to apply them during the product development process.
Ability to collaborate thoughtfully with user experience researchers, designers and product managers, balancing user needs with business constraints and outcomes
Must be a tireless advocate for the end user. Compassionate for users everyday struggles and challenges. Put users' needs first, and be unwavering in their desire to provide the best experiences
Experience communicating research findings to diverse audiences through both written and in-person formats + presentations
Curiosity and empathy—a genuine interest in understanding people and systems.
Attention to detail when observing user behavior and documenting findings at scale.
Some comfort with tools like Figma, Maze, and Dovetail.

Benefits:

Hybrid, Casual work environmentResponsible PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

Training & Development

Learning the advanced partnership automation products

Medical Aid and Provident Fund

Group schemes with Discovery & Bonitas for medical aid
Group scheme for provident fund

Restricted Stock Units

3-year vesting schedule pending Board approval

Internet AllowanceFitness club fee reimbursementsTechnology stipend Primary Caregiver LeaveMental Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage

#LI-NK1

Data Scientist/Senior Data Scientist

Cape Town

Our Company:

Your Role at Impact.com:

We are seeking a talented Senior Data Scientist / Data Scientist with a passion for working with generative AI models such as large language models (LLMS) to join our team. You will be with a Senior Data Scientist within a cross-functional squad on developing and fine-tuning AI models to support influencer marketing activities, providing actionable insights and recommendations through data analysis and modeling to enhance brand/partner discovery capabilities, contracting, content creation, and performance analysis. Your work will play a crucial role in enabling brands and partners to achieve their goals faster and better, proving that a data-driven approach, and the synergy of AI and human intelligence can drive exceptional results in the digital connected economy.

What You'll Do:

AI Model Development: Design, develop, and fine-tune machine learning models and large language models (LLMs) specifically for targeted applications in digital marketing.
Data Analysis: Analyze large datasets to extract actionable insights and trends relevant to the partnership landscape.
Discovery: Develop algorithms for discovering and recommending suitable creators, influencers, and affiliates based on brand requirements, product offerings and market trends.
Process Optimization: Create models to streamline the contracting and negotiation process between brands and influencers.
Content Creation: Assist in generating content ideas and strategies using AI-driven insights to enhance engagement and reach.
Performance Analysis: Build predictive models to evaluate the success of marketing campaigns and provide recommendations for improvement.
Collaboration: Work closely with product managers, marketers, and engineering teams to integrate AI solutions into the platform.
Research and Innovation: Stay up-to-date with the latest advancements in AI and machine learning, and continuously explore new techniques and technologies to enhance our product offerings.

What You Have:

Educational Background: Bachelor's or Master's degree in Computer Science, Data Science, Statistics, or a related field.
Technical Expertise:
Working knowledge of Python
Experience with machine learning frameworks/libraries such as TensorFlow, PyTorch, Apache MLlib, or Scikit-learn.
Well-developed knowledge of machine learning generally, and deep learning specifically.
Experience with the use of natural language processing (NLP) techniques for textual analysis.
Experience with data visualization tools (e.g., Tableau, Power BI, Looker).
Familiarity with SQL
Knowledge with Big Data processing tech (e.g., BigQuery, Databricks, Spark, Snowflake, Redshift, Hadoop) will be an added advantage
Analytical Skills: Problem-solving abilities and exposure to modeling and analyzing large datasets to extract meaningful insights and inform decisions.
Communication: Excellent written and verbal communication skills, with the ability to present complex technical concepts to non-technical audiences.
Team Player: Ability to work collaboratively in a cross-functional team environment.
Adaptability: Willingness to learn new skills and technologies, and to adapt to the evolving needs of the business.
Experience: At least 2 - 4 years in data-related individual contributor roles
Previous experience in a startup or fast-paced environment is desirable.

Nice to have:

Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

Unlimited PTO policy
Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
Training & Development
Learning the advanced partnership automation products
Medical Aid and Provident Fund
Group schemes with Discovery & Bonitas for medical aid
Group scheme with Momentum for provident fund
Stock Options
3-year vesting schedule pending Board approval
Primary caregiver leave
Internet Allowance
Flexible work hours
Casual work environment
Technology stipend

#LI-Hybrid

Technology

Associate DevOps Engineer

Cape Town

Our Company:

Your Role at Impact.com:

The DevOps Engineer is responsible for working hands-on to create and develop automated, containerised cloud application platforms, and design and implement DevOps processes that use those platforms. To act as a subject matter expert for troubleshooting and resolving complex, multi-tier architecture problems that span a number of different platforms. Plans and conducts technical tasks associated with the implementation and maintenance of internal cloud enterprise-shared virtualisation infrastructure. Develops and executes cloud solution roadmaps as they relate to business and executes company strategy to drive the achievement of business objective. Maintains consistent version control across platforms, and monitoring of continuous deployment. Implements proactive monitoring practices, derive actionable insights from telemetry data, ensure the reliability and security of IT operations, and optimise performance. Documents system specifications for internal use and end user, highlighting bug fixes, new features and potential issues.

What You'll Do:

Become familiar with technologies used on the squad
Perform triage functionality through verification and fixing of bugs
Collaborate with a distributed team to fulfill the department's quarterly objectives
Automate recurring manual tasks & optimize repetitive
Develop code both independently and while pair programming
Perform code reviews
Research and prototype new technologies
Write and maintain design, user and test documentation
Support software testing and quality assurance processes to ensure high-quality deliverables
Develop, test and maintain software for the Platform
Build meaningful unit, functional and integration level tests for the software built
Respond to alerts, review error messages, and fix bugs in a timely manner
Ability to assess, debug and resolve technical issues
Maintain build- and stage stability
Review business needs, requirements, technical specifications

What You Have:

A solid background in administrating Linux operating systems, preferably CentOS, RedHat and Ubuntu
A good understanding of IaC ( infrastructure of code ) principles and adopting these methods to drive automation and self service.
A comprehensive grasp of coding and scripting in common languages, including Python, Perl, PHP, and Ruby.
Familiarity with at least one primary coding language, like C++ or Java.
The ability to identify, evaluate, and integrate diverse open-source technologies and cloud services.
Proven experience with business and CI/CD tools like Prometheus, GitHub, Atlassian Jira, Confluence, and Jenkins.
Proven experience with public cloud resources and services, including AWS, Microsoft Azure, and Google
Familiarity with various IT monitoring and management tools like Cloudflare and Elastic
Proficiency in troubleshooting and resolving technical issues across staging, uat and production
A strong focus on security and adhere to NIST and CIS

Nice to have:

Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

Unlimited PTO policy
Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
Training & Development
Learning the advanced partnership automation products
Medical Aid and Provident Fund
Group schemes with Discovery & Bonitas for medical aid
Group scheme with Momentum for provident fund
Stock Options
3-year vesting schedule pending Board approval
Primary caregiver leave
Internet Allowance
Flexible work hours
Casual work environment
Technology stipend

#LI-Hybrid

Associate MySQL Database Administrator

Cape Town

Our Company:

Your Role at Impact:

As a Associate MySQL Database Administrator at Impact, you will work with the latest technologies that enable near-real time processing of datasets in the Terabytes range and the exciting challenges that come with working with massive amounts of data. You will have the freedom to experiment with the latest technologies with the ultimate goal of scaling our systems linearly.

If you have great ideas and like to think outside the box, we will encourage it and support you, giving you the tools to be successful as we scale Impact. At Impact, your career path is yours to shape, as we encourage cross training into other technologies.

What You'll Do:

Administer and support multiple MySQL database clusters in a sharded environment
Manage database capacity and usage. Pro-active capacity planning.
Query optimization
Monitor and optimize database performance
Develop backup and recovery procedures
Essential Database administration - install, configure, upgrade, backup, partitioning and monitoring of MySQL, MongoDB and Clickhouse database clusters
Work with developers during application development life cycle in the design and planning of schema, tables, data types, indexes, procedures and functions
Proactively identify performance bottlenecks and database risks

What You Have:

Bachelor's degree in mathematics, statistics, economics, computer science or a related field
Minimum 2+ years’ experience as a Associate MySQL Database Administrator
Experience with MySQL / Percona Server 5.1, 5.5, 5.6, 5.7, 8.0 / CloudSQL / AWS RDS
Experience with ProxySQL 2.x / Orchestrator, Percona XtraBackup
2+ years of experience in writing Linux shell scripts, perl scripts, Python etc.
Experience with High Availability MySQL/Percona environments
Experience working with Large Data Volumes - 100’s of Terabytes to Petabytes
Strong understanding of InnoDB and InnoDB tuning.
Experience working with SingleStore, MongoDB, Clickhouse, Percona XtraDB Cluster, Spanner and Postgres
Experience with Puppet, Terraform

Nice to have:

Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks:

Unlimited PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

Training & Development

Learning the advanced partnership automation products

Medical Aid and Provident Fund

Group schemes with Discovery & Bonitas for medical aid
Group scheme with Momentum for provident fund

Stock Options

3-year vesting schedule pending Board approval

Internet Allowance
Flexible work hours
Casual work environment

Impact is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

Associate Software Engineer

Cape Town

Our Company:

Your Role at Impact:

As an Associate Software Engineer, your focus will be on delivering tasks for the squad, reviewing code and learning more about the technologies used on the team.

This role assumes that you have an understanding of all aspects of a language and are able to apply previous solutions to new problems independently.

The team you will be working with own services on both the frontend and backend so full stack experience is best.

You should have practical experience in common design patterns, using unit tests for new code, and adding missing unit tests to legacy code. You will also have practical exposure to at least 1 cloud platform where you should be confident using the console, and building basic apps in the cloud.

At this level you are expected to be confident reusing existing frameworks and work independently when completing tasks that you have been exposed to before.

During sprint planning and design sessions, you should feel comfortable asking "why" to understand the business reason behind your tasks.

You will also help with environment setup and onboarding of new members.

What You'll Do:

Develop, test, and maintain software for the platform.
Build meaningful unit and functional tests for the software built
Collaborate with a distributed team to fulfill the departments quarterly objectives
Develop code both independently and while pair programming
Write and maintain design, user and test documentation
Become familiar with technologies used on the squad
Perform triage functionality through verification and fixing of bugs
Build both backend and frontend services.
Production Deployments

What You Have:

Initiative
Adaptability
Personal Development
Being a team player
Completed B.S. In Computer Science (Honours) or related field or equivalent professional experience
Openssource contributions are beneficial
Desire to work with Java, Spring, React and related Technologies
1 - 2 years experience in Software development
Agile / Iterative processes. Kanban / Scrum
Knowledge of Relational Databases, Table design, SQL
Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

Hybrid, Casual work environment
Responsible PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

Primary caregiver leave
Training & Development

Learning the advanced partnership automation products

Medical Aid and Provident Fund

Group schemes with Discovery & Bonitas for medical aid
Group scheme for provident fund

Restricted Stock Units

3-year vesting schedule pending Board approval

Internet Allowance
Fitness club fee reimbursementsTechnology stipend

#LI-Hybrid

Associate Software Engineer

Cape Town

Our Company:

Your Role at Impact:

As an Associate Software Engineer, your focus will be on delivering tasks for the squad, testing end to end, assisting QA with Staging environments and fixing broken builds.

This role assumes that you have an understanding of all aspects of a language and are able to apply previous solutions to new problems independently.

At this level you are expected to be confident reusing existing frameworks and work independently when completing tasks that you have been exposed to before.

During sprint planning and design sessions, you should feel comfortable asking "why" to understand the business reason behind your tasks.

You will also help with environment setup and onboarding of new members.

What You'll Do:

Develop, test, and maintain software for the platform.
Write automation tests
Build meaningful unit, functional and integration level tests for the software built
Collaborate with a distributed team to fulfill the departments quarterly objectives
Develop code both independently and while pair programming
Write and maintain design, user and test documentation
Become familiar with technologies used on the squad
Perform triage functionality through verification and fixing of bugs
Build non customer facing code
Support software testing and quality assurance processes to ensure high-quality deliverables
Production Deployments

What You Have:

Initiative
Adaptability
Personal Development
Being a team player
Completed B.S. In Computer Science or related field or equivalent professional experience
Openssource contributions are beneficial
Desire to work with Java, Spring and related Technologies
1 - 2 years experience in Software development
Agile / Iterative processes. Kanban / Scrum
Knowledge of Relational Databases, Table design, SQL
Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

Hybrid, Casual work environment
Responsible PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

Primary caregiver leave
Training & Development

Learning the advanced partnership automation products

Medical Aid and Provident Fund

Group schemes with Discovery & Bonitas for medical aid
Group scheme for provident fund

Restricted Stock Units

3-year vesting schedule pending Board approval

Internet Allowance
Fitness club fee reimbursementsTechnology stipend

#LI-Hybrid

Associate Software Engineer II

Cape Town

Our Company:

Your Role at Impact:

As an Associate Software Engineer, your focus will be on delivering tasks for the squad, reviewing code and learning more about the technologies used on the team.

This role assumes that you have an understanding of all aspects of a language and are able to apply previous solutions to new problems independently.

The team you will be working with own services on both the frontend and backend so full stack experience is best.

At this level you are expected to be confident reusing existing frameworks and work independently when completing tasks that you have been exposed to before.

During sprint planning and design sessions, you should feel comfortable asking "why" to understand the business reason behind your tasks.

You will also help with environment setup and onboarding of new members.

What You'll Do:

Develop, test, and maintain software for the platform.
Build meaningful unit and functional tests for the software built
Collaborate with a distributed team to fulfill the departments quarterly objectives
Develop code both independently and while pair programming
Write and maintain design, user and test documentation
Become familiar with technologies used on the squad
Perform triage functionality through verification and fixing of bugs
Build both backend and frontend services.
Production Deployments

What You Have:

Initiative
Adaptability
Personal Development
Being a team player
Completed B.S. In Computer Science (Honours) or related field or equivalent professional experience
Openssource contributions are beneficial
Desire to work with Java, Spring, React and related Technologies
1 - 2 years experience in Software development
Agile / Iterative processes. Kanban / Scrum
Knowledge of Relational Databases, Table design, SQL
Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

Hybrid, Casual work environment
Responsible PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

Primary caregiver leave
Training & Development

Learning the advanced partnership automation products

Medical Aid and Provident Fund

Group schemes with Discovery & Bonitas for medical aid
Group scheme for provident fund

Restricted Stock Units

3-year vesting schedule pending Board approval

Internet Allowance
Fitness club fee reimbursementsTechnology stipend

#LI-Hybrid

Business IT Integrations specialist

Cape Town

Our Company:

Your Role at Impact.com:

The Business IT Integrations Specialist will oversee the integrations of new and existing applications. You will work closely with internal stakeholders and third vendors. The role reports to the IT Manager located in New York City.

What You'll Do:

Work closely with the IT Team to come up with solutions to drive productivity for internal stakeholders
Ensure IT general controls are in place for new and existing SaaS applications
Occasionally, you will handle new user access, assists with issues, user permissions, and user terminations
Perform IT integrations with the use of an API, service account, etc
Conduct SaaS audits to ensure company resources are optimally being utilized
Troubleshoot and resolve SaaS issues
Conduct research to understand, explain and resolve technology issues
Utilizes help desk tracking software to present recommendations and improvements for user systems
Keeps up to date on the latest feature releases and implements these new functionality to the company

What You Have:

5+ years of end-user support
3+ years of dedicated application support
Experience with IT integrations such as SSO, API, 3rd party app integrations
Experience with SaaS migrations
Experience supporting tools such as Google Workspace, Slack, Atlassian, Zoom and other applications
Ability to support predominantly a Mac based environment
Ability to work independently and think creatively
Experience with creating technical documentation and introducing new features to the company
Understand information security principles and best practices

Benefits:

Hybrid, Casual work environment
Responsible PTO policy
Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
Training & Development
Learning the advanced partnership automation products
Medical Aid and Provident Fund Group schemes with Discovery & Bonitas for medical aid
Group scheme for provident fund
Restricted Stock Units3-year vesting schedule pending Board approval
Internet Allowance
Fitness club fee reimbursements
Technology stipend Primary Caregiver Leave
Mental Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage

#LI-NK1

GenAI Engineer

Cape Town

The Company:

Your Role at impact.com:

Kickstart Your AI Engineering Career at impact.com!
Are you eager to step into the world of AI and start building real solutions that make a difference?
We’re looking for an entry-level GenAI Engineer to join our growing team at impact.com. This is a junior role, perfect for someone early in their career who’s passionate about Generative AI, automation, and solving real-world problems through technology.
As a Junior GenAI Engineer, you’ll work within impact.com's Productivity & Efficiency capability to help design and implement internal AI tools that make work easier and more efficient for teams across the business.
You'll gain hands-on experience by:

Assisting in the development of GenAI-powered tools and automations
Supporting the improvement of internal processes through AI
Learning how to build applications that help different departments boost productivity
Collaborating with engineers, product managers, and business stakeholders

We don’t expect you to have all the answers, but we’re looking for someone with a solid technical foundation, curiosity to learn, and a genuine interest in how AI can improve the way people work.
This is a great opportunity to:

Work on real AI projects that drive business impact
Learn from a talented and collaborative team
Grow your skills in GenAI tools, agentic AI, and automation
Explore how AI is applied across different business functions

If you're just starting your engineering journey and want to dive into the practical world of AI development, we’d love to hear from you!

What You'll Do:

Build and deploy agentic AI solutions that enable autonomous task completion across business functions
Develop reusable AI libraries and SDKs that accelerate product discovery and empower engineering teams
Build specialized AI tools that transform manual workflows into efficient automated processes
Design and implement smart internationalization libraries that enhance global user experiences
Create and optimize RAG systems that make company knowledge instantly accessible
Develop scalable orchestration frameworks for AI agents to handle complex business processes
Engineer prompt management systems and versioning tools for consistent AI interactions
Build and maintain AI-powered knowledge graphs to improve information discovery and utilisation
Create comprehensive LLM evaluation frameworks to ensure quality, accuracy, and performance
Research, evaluate, and integrate third-party AI tools and SaaS solutions into the business
Develop AI-powered analytics pipelines that transform unstructured data into actionable insights
Implement conversational AI interfaces that streamline internal support and enhance productivity
Stay current with advancements in GenAI, vector databases, and embeddings technologies
Contribute to our internal AI community through knowledge sharing and best practices
Work with cloud AI services to ensure scalability, reliability, and cost-effectiveness

What You Have:

Software engineering fundamentals
At least one year experience with Python and relevant AI/ML frameworks and libraries
Basic understanding of cloud platforms (GCP preferred, AWS/Azure acceptable)
Experience working with at least one AI provider API (OpenAI, Anthropic, or Google Gemini)
Hands-on knowledge of LLM orchestration frameworks like LangChain and LangGraph
Basic familiarity with LLM orchestration frameworks like LangChain or LangGraph
Basic understanding of AI agents and automation concepts
Understanding of vector databases and embedding models for semantic search
Basic experience with pre-trained models and model deployment concepts
Knowledge of RAG architectures and implementation patterns
Ability to implement prompt engineering best practices for LLM applications
Exposure to knowledge base and data indexing concepts (LlamaIndex familiarity is a plus)
Strong problem-solving skills and attention to detail
Excellent communication skills and ability to explain complex concepts to non-technical stakeholders
Demonstrated hunger to learn, innovate, and stay current with the rapidly evolving AI landscape
Ability to work collaboratively in a fast-paced environment

Nice to have:

Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

Hybrid, Casual work environment
Responsible PTO policy
- Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
Training & Development
- Learning the advanced partnership automation products
Medical Aid and Provident Fund
- Group schemes with Discovery & Bonitas for medical aid
- Group scheme for provident fund
Restricted Stock Units
- 3-year vesting schedule pending Board approval
Internet Allowance
Fitness club fee reimbursements
Technology stipend
Primary Caregiver Leave
Mental Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage

#LI-CP

NodeJS Engineer - Content

Cape Town

Our Company:

Your Role at Impact:

As a NodeJS Engineer, your focus will be on delivering stories for the squad, monitoring production environments and managing deployments to production.

This role assumes that you are able to utilize the latest features of a language and can effectively select and implement the right design pattern to solve problems independently.

You will have experience implementing integration tests, be comfortable working with CI and confidently reuse existing frameworks.

At this level you are expected to have an understanding of the business requirements of all stories in the sprint, implement stories on existing cloud infrastructure and services and independently implement agreed design to spec. You should feel comfortable escalating appropriately.

You are also expected to help team members with implementation

What You'll Do:

Develop, test and maintain software for the Platform
Build meaningful unit, functional and integration level tests for the software built
Collaborate with a distributed team to fulfill the department's quarterly objectives
Develop code both independently and while pair programming
Write and maintain design, user and test documentation
Become familiar with technologies used on the squad
Perform triage functionality through verification and fixing of bugs
Build customer and non customer facing code.
Support software testing and quality assurance processes to ensure high-quality deliverables
Create SQL for Tech Updates and ensure this is ready for review
Keeps technically abreast of trends and advancements within area of specialization, incorporating these improvements where applicable
Review business needs, requirements, technical specifications
Respond to alerts, review error messages, and fix bugs in a timely manner
Mentor and give guidance to less senior staff to grow careers
Perform code reviews

What You Have:

Initiative
Adaptability
Personal Development
Being a team player
Completed B.S. In Computer Science or related field or equivalent professional experience.
Opensource contributions are beneficial
Experience working with Java, Spring and related Technologies are beneficial
4+ years Software Development
Agile / Iterative processes. Kanban / Scrum
Knowledge of Relational Databases, Table design, SQL
TDD experience
Continuous Integration / Delivery methods, tooling, integrations
Experience working with Large Scale processing
Exposure and experience in any Google Cloud technology highly desired
Experience in monitoring, alerting and production support

Nice to have:

Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks:

Casual work environment, including working from home
Flexible work hours
Unlimited PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

6 month primary caregiver leave
Training & Development

Learning the advanced partnership automation products

Medical Aid and Provident Fund

Group schemes with Discovery & Bonitas for medical aid
Group scheme with Momentum for provident fund

Restricted Stock Units

3-year vesting schedule pending Board approval

Internet Allowance
Fitness club fee reimbursements
Technology Stipend

#LI-Hybrid

Senior Software Engineer

Cape Town

Our Company:

Your Role at Impact.com

Your primary focus will be to help build and design our AI focus regulated compliance tools and combine that with our existing compliance tools. This will include, creating APIs, Pub/Sub using Kafka, batch jobs, spring boot, spring AI, LLMs and Vector stores mostly focused around Vertex AI but not exclusively.

You will be delivering software for the squad through planning, designing, implementing, testing and deploying. You will be self-sufficient with an understanding of ancillary services and infrastructure.

This role assumes that you are able to define the correct cloud services to use, identify the best approach for using gen AI and tools around it, implement new libraries and identify and solve problems independently.

You will have experience across multiple languages with practical experience in common architectural patterns, implementing blackbox and whitebox testing and complex integration testing frameworks.

At this level you are expected to deliver independently as well as unblock and assist team members with delivery. You should feel comfortable escalating and communicating effectively.

What You'll Do:

Collaborate with a distributed team to fulfill the departments quarterly objectives
Develop code both independently and while pair programming
Write and maintain design, user and test documentation
Become familiar with technologies used on the squad
Perform triage functionality through verification and fixing of bugs
Build customer and non customer facing code
Support software testing and quality assurance processes to ensure high-quality deliverables
Create SQL for Tech Updates and ensure this is ready for review
Keeps technically abreast of trends and advancements within area of specialization, incorporating these improvements where applicable
Review business needs, requirements, technical specifications
Respond to alerts, review error messages, and fix bugs in a timely manner
Mentor and give guidance to less senior staff to grow careers
Perform code reviews
Approve pull requests
Perform Point releases
Maintain build- and stage stability
Research and prototype new technologies
Influence system wide architecture
Evolve architecture
Regularly review peer contributions and take part in constructive retrospectives to increase efficiency
Actively contribute to and maintain technical documentation
Follow technology trends and incorporate new promising technology as required to keep with the times
Ability to assess, debug and resolve technical issues
Contribute to creative solutions that help make the development process more efficient
Elevated ownership of application stability

What You Have:

Initiative
Adaptability
Being a team player
Personal Development
Completed B.S. In Computer Science or related field or equivalent professional experience
Opensource contributions are beneficial
Gen AI experience using and implementing software using AI
8+ years experience: Java 8 +, SQL, Unix shell commands, version control, JDBC, OR Tools (Hibernate, JPA), Spring boot, Spring AI, HTTP/Rest protocols, build tools (Gradle/Maven), CI (Jenkins/Bamboo/etc), JVM & Garbage collection, Cloud Computing, Load balancing
Experience working with Java, Spring and related Technologies
8+ years Software Development
Agile / Iterative processes. Kanban / Scrum
Knowledge of Relational Databases, Table design, SQL, Vector Stores
TDD experience
Continuous intergration / Delivery methods, tooling, integrations
Experience working with Large Scale processing
Exposure and experience in any Google Cloud technology highly desired
Experience in monitoring, alerting and production support
Good understanding of JVM and Garbage Collection
Knowledge of Regulated Compliance is a big plus
Exposure to front end technologies
Experience Mentoring / Training teams
Experience in taking ownership off larger pieces of work
Proven track record of influencing architecture and inter-disciplinary dependencies
Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

Hybrid, Casual work environment
Responsible PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

Training & Development

Learning the advanced partnership automation products

Medical Aid and Provident Fund

Group schemes with Discovery & Bonitas for medical aid
Group scheme with Momentum for provident fund

Restricted Stock Units

3-year vesting schedule pending Board approval

Internet Allowance
Fitness club fee reimbursements

#LI-Hybrid

Senior Software Engineer

Cape Town

Our Company:

Your Role at Impact.com

You will have experience across multiple languages with practical experience in common architectural patterns, implementing blackbox and whitebox testing and complex integration testing frameworks.

At this level you are expected to deliver independently as well as unblock and assist team members with delivery. You should feel comfortable escalating and communicating effectively.

What You'll Do:

Collaborate with a distributed team to fulfill the departments quarterly objectives
Develop code both independently and while pair programming
Write and maintain design, user and test documentation
Become familiar with technologies used on the squad
Perform triage functionality through verification and fixing of bugs
Build customer and non customer facing code
Support software testing and quality assurance processes to ensure high-quality deliverables
Create SQL for Tech Updates and ensure this is ready for review
Keeps technically abreast of trends and advancements within area of specialization, incorporating these improvements where applicable
Review business needs, requirements, technical specifications
Respond to alerts, review error messages, and fix bugs in a timely manner
Mentor and give guidance to less senior staff to grow careers
Perform code reviews
Approve pull requests
Perform Point releases
Maintain build- and stage stability
Research and prototype new technologies
Influence system wide architecture
Evolve architecture
Regularly review peer contributions and take part in constructive retrospectives to increase efficiency
Actively contribute to and maintain technical documentation
Follow technology trends and incorporate new promising technology as required to keep with the times
Ability to assess, debug and resolve technical issues
Contribute to creative solutions that help make the development process more efficient
Elevated ownership of application stability

What You Have:

Initiative
Adaptability
Being a team player
Personal Development
Completed B.S. In Computer Science or related field or equivalent professional experience
Opensource contributions are beneficial
Gen AI experience using and implementing software using AI
8+ years experience: Java 8 +, SQL, Unix shell commands, version control, JDBC, OR Tools (Hibernate, JPA), Spring boot, Spring AI, HTTP/Rest protocols, build tools (Gradle/Maven), CI (Jenkins/Bamboo/etc), JVM & Garbage collection, Cloud Computing, Load balancing
Experience working with Java, Spring and related Technologies
8+ years Software Development
Agile / Iterative processes. Kanban / Scrum
Knowledge of Relational Databases, Table design, SQL, Vector Stores
TDD experience
Continuous intergration / Delivery methods, tooling, integrations
Experience working with Large Scale processing
Exposure and experience in any Google Cloud technology highly desired
Experience in monitoring, alerting and production support
Good understanding of JVM and Garbage Collection
Knowledge of Regulated Compliance is a big plus
Exposure to front end technologies
Experience Mentoring / Training teams
Experience in taking ownership off larger pieces of work
Proven track record of influencing architecture and inter-disciplinary dependencies
Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

Hybrid, Casual work environment
Responsible PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

Training & Development

Learning the advanced partnership automation products

Medical Aid and Provident Fund

Group schemes with Discovery & Bonitas for medical aid
Group scheme with Momentum for provident fund

Restricted Stock Units

3-year vesting schedule pending Board approval

Internet Allowance
Fitness club fee reimbursements

#LI-Hybrid

Senior Software Engineer

Cape Town

Our Company:

Your Role at Impact.com

As a Senior Software Engineer, your focus will be on delivering epics for the squad through planning, designing, implementing, testing and deploying. You will be self sufficient with an understanding of ancillary services and infrastructure.

This role assumes that you are able to define the correct cloud services to use, implement new libraries and identify and solve problems independently.

You will have experience across multiple languages with practical experience in common architectural patterns, implementing blackbox and whitebox testing and complex integration testing frameworks.

At this level you are expected to deliver independently as well as unblock and assist team members with delivery. You should feel comfortable escalating and communicating effectively.

You will also be working closely with the SSO to prioritise, and understand the strategic direction of the product and help team members with planning, design and implementation.

What You'll Do:

Collaborate with a distributed team to fulfill the department's quarterly objectives
Develop code both independently and while pair programming
Write and maintain design, user and test documentation
Become familiar with technologies used on the squad
Perform triage functionality through verification and fixing of bugs
Build customer and non customer facing code.
Support software testing and quality assurance processes to ensure high-quality deliverables
Create SQL for Tech Updates and ensure this is ready for review
Keeps technically abreast of trends and advancements within area of specialization, incorporating these improvements where applicable
Review business needs, requirements, technical specifications
Respond to alerts, review error messages, and fix bugs in a timely manner
Mentor and give guidance to less senior staff to grow careers
Perform code reviews
Approve pull requests
Perform point releases
Maintain build- and stage stability
Research and prototype new technologies
Influence system wide architecture
Evolve architecture
Regularly review peer contributions and take part in constructive retrospectives to increase efficiency
Actively contribute to and maintain technical documentation
Follow technology trends and incorporate new promising technology as required to keep with the times
Ability to assess, debug and resolve technical issues
Contribute to creative solutions that help make the development process more efficient - elevated ownership of application stability

What You Have:

Initiative
Adaptability
Being a team player
Personal Development
Completed B.S. In Computer Science or related field or equivalent professional experience.
Opensource contributions are beneficial
8+ years experience: Java 8 +, SQL, Unix shell commands, version control, JDBC, OR Tools (Hibernate, JPA), Spring MVC, HTTP/Rest protocols, build tools (Gradle/Maven), CI (Jenkins/Bamboo/etc), JVM &Garbage collection, NOSQL & Data lakes, Cloud Computing, Load balancing
Experience working with Java, Spring and related Technologies
8+ years Software Development
Agile / Iterative processes. Kanban / Scrum
Knowledge of Relational Databases, Table design, SQL
TDD experience
Continuous Integration / Delivery methods, tooling, integrations
Experience working with Large Scale processing
Exposure and experience in any Google Cloud technology highly desired
Experience in monitoring, alerting and production support
Good understanding of JVM and Garbage Collection
Knowledge of Digital Marketing is a big plus
Exposure to front end technologies
Experience Mentoring / Training teams
Experience in taking ownership off larger pieces of work
Proven track record of influencing architecture and inter-disciplinary dependencies
Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

Hybrid, Casual work environment
Responsible PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

Training & Development

Learning the advanced partnership automation products

Medical Aid and Provident Fund

Group schemes with Discovery & Bonitas for medical aid
Group scheme with 10x Funds

Restricted Stock Units

3-year vesting schedule pending Board approval

Internet Allowance
Fitness club fee reimbursements

#LI-Hybrid

Senior Software Engineer III

Cape Town

Our Company:

Your Role at Impact.com

As a Senior Software Engineer III, your focus will be on delivering epics for the squad through planning, designing, implementing, testing and deploying. You will be self sufficient with an understanding of ancillary services and infrastructure.

This role assumes that you are able to define the correct cloud services to use, implement new libraries and identify and solve problems independently.

You will have experience across multiple languages with practical experience in common architectural patterns, implementing blackbox and whitebox testing and complex integration testing frameworks.

At this level you are expected to deliver independently as well as unblock and assist team members with delivery. You should feel comfortable escalating and communicating effectively.

You will also be working closely with the SSO to prioritize, and understand the strategic direction of the product and help team members with planning, design and implementation.

What You'll Do:

Collaborate with a distributed team to fulfill the department's quarterly objectives
Develop code both independently and while pair programming
Write and maintain design, user and test documentation
Become familiar with technologies used on the squad
Perform triage functionality through verification and fixing of bugs
Build customer and non customer facing code.
Support software testing and quality assurance processes to ensure high-quality deliverables
Create SQL for Tech Updates and ensure this is ready for review
Keeps technically abreast of trends and advancements within area of specialization, incorporating these improvements where applicable
Review business needs, requirements, technical specifications
Respond to alerts, review error messages, and fix bugs in a timely manner
Mentor and give guidance to less senior staff to grow careers
Perform code reviews
Approve pull requests
Perform point releases
Maintain build- and stage stability
Research and prototype new technologies
Influence system wide architecture
Evolve architecture
Regularly review peer contributions and take part in constructive retrospectives to increase efficiency
Actively contribute to and maintain technical documentation
Follow technology trends and incorporate new promising technology as required to keep with the times
Ability to assess, debug and resolve technical issues
Contribute to creative solutions that help make the development process more efficient - elevated ownership of application stability

What You Have:

Initiative
Adaptability
Being a team player
Personal Development
Completed B.S. In Computer Science or related field or equivalent professional experience.
Opensource contributions are beneficial
8+ years experience: Java 8 +, SQL, Unix shell commands, version control, JDBC, OR Tools (Hibernate, JPA), Spring MVC, HTTP/Rest protocols, build tools (Gradle/Maven), CI (Jenkins/Bamboo/etc), JVM &Garbage collection, NOSQL & Data lakes, Cloud Computing, Load balancing
Experience working with Java, Spring and related Technologies
8+ years Software Development
Agile / Iterative processes. Kanban / Scrum
Knowledge of Relational Databases, Table design, SQL
TDD experience
Continuous Integration / Delivery methods, tooling, integrations
Experience working with Large Scale processing
Exposure and experience in any Google Cloud technology highly desired
Experience in monitoring, alerting and production support
Good understanding of JVM and Garbage Collection
Knowledge of Digital Marketing is a big plus
Exposure to front end technologies
Experience Mentoring / Training teams
Experience in taking ownership off larger pieces of work
Proven track record of influencing architecture and inter-disciplinary dependencies
Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

Hybrid, Casual work environment
Responsible PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

Training & Development

Learning the advanced partnership automation products

Medical Aid and Provident Fund

Group schemes with Discovery & Bonitas for medical aid
Group scheme with 10x Funds

Restricted Stock Units

3-year vesting schedule pending Board approval

Internet Allowance
Fitness club fee reimbursements

#LI-Hybrid

Senior Software Engineer III

Cape Town

Our Company:

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. If you are looking to join a team where your opinion is valued, your contributions are noticed, you get to work with fun and talented people solving cutting edge marketing challenges with technology, and advance your career, this is the place for you.

Impact is the global leader in Partnership Automation and catalyst for the new Partnership Economy. Impact accelerates enterprise growth by scaling discovery, recruitment, onboarding, engagement and optimization of all types of partnerships. Impact’s Partnership CloudTM provides automation for the full partnership life cycle; confident decision making and optimization through measurement and attribution; and protection from fraud. Impact drives revenue growth for global enterprises such as Cabela’s, Fanatics, Getty Images, Lenovo, Levi’s, Techstyle and Ticketmaster. Founded in Santa Barbara, CA in 2008, Impact has grown to over 400 employees and ten offices across the United States, Europe and Asia.

Why this role is exciting:

We are offering a unique opportunity for an accomplished engineering leader to work side by side with the CTO and other engineering leaders in an exciting and fast pace environment. As a Director of Engineering Operations you will be responsible for running various cross team initiatives, help build best in class software engineering culture and practices, and generally help all tech related teams be successful.

Responsibilities:

Work closely with CTO and engineering leaders across various GEOs
Manage projects from start to completion
Lead meetings, capture action items and ensure follow up
Work with engineering teams to establish various KPIs
Ensure various processes and best practices are followed throughout the Technology group
Work closely with HR and Technology leadership to establish career paths within the organization
Ensure best in class training and education is available for the Technology group

Does this sound like you?

Bachelor of Science Degree required
Minimum of 8 years experience in Software Development
Have been responsible for the entire lifecycle of designing, implementing, testing and deploy of software
Strong project management skills
Above all else - hungry, humble and smart.

Nice to have:

Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks:

Unlimited PTO policy
Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
Training & Development
Learning the advanced partnership automation products
Medical Aid and Provident Fund
Group schemes with Discovery & Bonitas for medical aid
Group scheme with 10X provident fund
Stock Options
3-year vesting schedule pending Board approval
Internet Allowance
Flexible work hours
Casual work environment

#LI_CapeTown

Software Quality Engineer

Cape Town

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Your Role at impact.com:

As a Quality Assurance Engineer at Impact, your key responsibilities will include delivering high quality software, loudly advocating for software testing best practices, and helping to instill a strong quality mindset in those around you. This role will work globally, cross team and cross functionally to directly ensure the highest level of quality for key customers.

Successful candidates will be quick learners who are able to flex and adapt with different needs and processes depending on what they are working on. An eye for detail will also be important as you navigate the large and feature rich platform that is impact.com

What You'll Do:

Hands on software testing of bugs, features and complex software systems
Certify the quality of new and modified functionality before release to customers
Analyze requirements and develop test plans
Create, revise, execute, and review test cases, suites and scenarios
Monitor system health
Review and report software defects
Create and maintain test data
Write and maintain automated tests
Review and action pull requests
Write and maintain documentation
Support multiple cross functional projects simultaneously

What You Have:

Strong communication skills
Solid programming skills
An understanding of testing theory and methodologies
An understanding of the SDLC and Agile methodologies
The ability to quickly learn new systems and domains
At least 3 years experience in software testing
At least 2 years of test automation experience using multiple testing frameworks

Benefits:

Hybrid, Casual work environment
Responsible PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

Training & Development

Learning the advanced partnership automation products

Medical Aid and Provident Fund

Group schemes with Discovery & Bonitas for medical aid
Group scheme with Momentum for provident fund

Restricted Stock Units

3-year vesting schedule pending Board approval

Internet Allowance
Fitness club fee reimbursements

Technology Stipend

#LI-NK1

Software Quality Engineer

Cape Town

Our Company:

Your Role at impact.com:

What You'll Do:

Hands on software testing of bugs, features and complex software systems
Certify the quality of new and modified functionality before release to customers
Analyze requirements and develop test plans
Create, revise, execute, and review test cases, suites and scenarios
Monitor system health
Review and report software defects
Create and maintain test data
Write and maintain automated tests
Review and action pull requests
Write and maintain documentation
Support multiple cross functional projects simultaneously

What You Have:

Strong communication skills
Solid programming skills
An understanding of testing theory and methodologies
An understanding of the SDLC and Agile methodologies
The ability to quickly learn new systems and domains
At least 3 years experience in software testing
At least 2 years of test automation experience using multiple testing frameworks

Benefits:

Hybrid, Casual work environment
Responsible PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

Training & Development

Learning the advanced partnership automation products

Medical Aid and Provident Fund

Group schemes with Discovery & Bonitas for medical aid
Group scheme with 10x Fund

Restricted Stock Units

3-year vesting schedule pending Board approval

Internet Allowance
Fitness club fee reimbursements

Technology Stipend

#LI-NK1

Software Quality Engineer (Java using Selenium)

Cape Town

Our Company:

Your Role at impact.com:

As a Software Quality Assurance Engineer at Impact, your key responsibilities will carry a dual mandate, being to deliver the highest quality software to our end users while simultaneously ensuring the persistence of the quality standard by means of automated regression. This is a rare opportunity in QA to have a direct influence on the quality of our software through every phase of the feature delivery workflow. This role will fully encompass all responsibilities associated with the Quality Assurance complement for a designated squad.

The applicant who is ultimately successful will be expected to scrutinize new features with a high attention to detail and document the methodology utilised in the form of a detailed test plan containing the respective test cases specific to the feature. Upon successful deployment of the feature, the scenarios detailed in the test plan are then to be automated using Java and selenium webdriver.

The person filling this role will also be mandated with conducting the regression testing phase of the deployment workflow process and reporting on results timeously. The successful candidate will partner closely with software Development Engineers and Product Managers to understand product requirements as well as functionality for developing appropriate build scripts, test plans and test cases.

What You'll Do:

Accountable for Automation Testing
Accountable for creating, configuring and maintaining a suite of automated regressions tests & their environment
Test Planning & Analysis of Requirements
Sign-off on manually scripted test cases
Review and action pull requests
Review product design documentation to ensure that requirements stated are correct, unambiguous, and verifiable.
Consult with product development to evaluate system interfaces, operational requirements, and performance requirements of the overall system.
Define test methods and create test plans for new or updated software projects to determine if the software will perform accurately and reliably according to documented requirements as well as established standards under both normal and abnormal conditions
Recommend design improvements or corrections to engineers throughout the SDLC.
Maintain effective communication with the project software engineers on project limitation, capability, performance requirement and hardware interface changes.
Execute test plans and create test reports to describe program evaluation, testing, and correction.
Testing will include functional and nonfunctional, integration, regression, system, smoke and sanity testing (minimum)
Monitor program performance after implementation to prevent re-occurrence of program operating problems and ensure efficiency of operation.
Conduct compatibility tests with vendor-provided programs.
Formulate and design software systems, using scientific analysis and mathematical models to predict and measure outcome and consequences of design.
Create test tools that facilitate data gathering and test method execution.
Support manufacturing by verifying fixture software or any software used during production.
Participate in risk management meetings.
Scripting of test cases against manually scripted test cases / TestRail
Run regression tests against the applications then diagnose & report all issues
Implement automated tests using a Selenium framework
Defect Management
Implement scripts and server configurations for automated build and testing environments
Provide reports and procedures on Automation runs & progress
Reporting and tracking test metrics such as test and code coverage
Ensure QA automated test framework is documented, with focus on continuity

What You Have:

Solid understanding of computer programming and software development
Ability to troubleshoot equipment problems and perform complex system tests
Creative thinking skills
Detail-oriented personality
Excellent manual dexterity
Ability to communicate well to other members of the development team
At least 3 years experience in SDLC (Software Development Life Cycle)
Bachelor's Degree/BTEC or equivalent experience
ISTQB/ISEB (Pref)
At least 2 years of experience in developing RESTful APIs
At least 3 years of test automation experience: Selenium, Jasmine, POM, Cucumber
Certified in Java, Spring or AWS technologies (Pref)
Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

Hybrid, Casual work environment
Responsible PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

Training & Development

Learning the advanced partnership automation products

Medical Aid and Provident Fund

Group schemes with Discovery & Bonitas for medical aid
Group scheme with Momentum for provident fund

Restricted Stock Units

3-year vesting schedule pending Board approval

Internet Allowance
Fitness club fee reimbursements
Technology Stipend

#LI-NK1

No Department

Associate Software Engineer

Cape Town

Our Company:

Your role at impact.com:

As a Junior Java Developer, you will join our GRAINE (Graduates And Interns in Engineering) Squad where you have an opportunity to fast track your software development skills. You will become proficient in the latest in Java, Unit Testing, TDD, Spring, master our platform and code base.

What You'll Do:

Develop, test and maintain software for the Platform
Build meaningful unit, functional and integration level tests for the software built
Collaborate with a distributed team to fulfil the department's quarterly objectives
Develop code both independently and while pair programming
Keeps technically abreast of trends and advancements within area of specialization, incorporating these improvements where applicable
Review business needs, requirements, technical specifications
Write and maintain design, user and test documentation
Become familiar with the technologies used on the squad
Respond to alerts, review error messages, and fix bugs in a timely manner

What You Have:

Bachelor’s degree in Computer Science or Information Technology or equivalent experience.
Postgraduate qualification is advantageous
0+ years' Java programming experience.
Are you passionate about working in Java?
Solving problems excites you.
You are able to work in a fast-paced environment.
You take initiative.
Work in an atmosphere that promoted a high-level of growth
Work in modern agile methodology (advantageous).
Command line and IDE developer tools such as Eclipse, IntelliJ (advantageous).
Disciplined work ethic to execute and support documented processes.
Excellent ability to synthesize and prioritize information, and make recommendations.
Teamwork, reliability and ‘can-do’ attitude is Currency at Impact Radius.
You have a continuous improvement mindset.
You have excellent communication and collaboration skills.
You have the ability to multi-task in a dynamic environment.

Nice to have:

Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks:

Hybrid, Casual work environment
Responsible PTO policy
- Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
Training & Development
- Learning the advanced partnership automation products
Medical Aid and Provident Fund
- Group schemes with Discovery & Bonitas for medical aid
- Group scheme for provident fund
Restricted Stock Units
- 3-year vesting schedule pending Board approval
Internet Allowance
Fitness club fee reimbursements Technology stipend
Primary Caregiver Leave
Mental Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage

#LI-CP1