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We’re the trailblazers of the new partnership economy, and we need smart, driven individuals like you.

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We’re hiring! We are entering an exciting new phase in our evolution, and we want you to grow with us. Check out the current opportunities at impact.com to find your place on our team.

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Account Executive - Mid Market
Remote (US), San Francisco, Santa Barbara, Seattle
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Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organization that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you.

impact.com is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 700 employees and ten offices across the United States, Europe, Africa, and Asia.

Why this role is exciting:

We are growing our sales organization to accommodate the increasing demand for our solution. We are looking for an experienced and dynamic sales person to own one of our top territories in North America. You will have the opportunity to grow rapidly and gain exposure to new marketing technologies as we progress! As a Mid-Market Account Executive, you will be responsible for driving the sales process with prospective customers. Strong consultative and analytical skills are important for successful navigation from solution demo, the definition of the scope and final contract. Be the face and name of Impact to some of the most well-known brands worldwide.

Responsibilities:

  • Sell the product to the appropriate accounts and manage towards hitting a preset revenue target.
  • Generate pipeline by proactively sourcing opportunities within the designated territory.
  • Prepare & deliver world-class demos and value-based presentations.
  • Answer prospects’ questions about product value, uses, integrations, and implementation.
  • Pro-actively drive the process with a prospective client from initial prospecting to a signed contract and internal handoff.
  • Drive active engagement by all internal and external stakeholders necessary to close a deal.
  • Update SFDC daily with all relevant details needed to reflect business reality.

Does this sound like you:

  • Bachelors Degree.
  •  3+ years of closing experience, within SaaS.
  • Must be a true hunter!
  • Independent person with the desire to excel in a competitive and highly rewarding industry.
  • Strong communication, effective problem-solving, networking and presentation skills.
  • Proven track record of building territories and addressing client needs.
  • Experience handling objections at multiple levels of enterprise organizations.

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • 401k matching
  • Stock Options
  • Flexible work hours
  • Maternity/Paternity Leave
  • An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
  • An established company with a cool, high velocity work ethos, where each person can make a difference!

Work and Team Environment:

Due to current restrictions/advisories from the government all of our teams are working completely remotely. While we miss working together in the office, we also aim to keep every one of our employees and our community healthy and are committed to re-opening our collaborative spaces in a safe manner as soon as (and not before!) it is responsible to do so. Impact is still growing during this time and as we do we are adapting to the new challenges set before us by listening to our customers and our co-workers first at all times.

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We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Customer Success Manager, Influencer
New York, Remote (US), Santa Barbara, Seattle
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The Company

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, impact.com has grown to over 900 employees and eleven offices across the United States, Europe, Africa, and Asia. 

Why this role is exciting!

  • An opportunity to be part of the evolving partnership landscape that includes influencer and creator partnerships. 
  • Be part of a company culture that prioritizes their employees’ career growth and empowers their team members to continue learning, growing and creating the best partnership experience for customers, media partners and influencers.
  • Work cross functionally with teams including customer engineering, technical services, onboarding and product marketing to delight, retain and grow customers.

What you will be doing: 

  • The Customer Success Manager (CSM), Influencer is responsible for the success management of client relationships to promote retention and growth. 
  • The CSM develops strategic goal-driven account plans and processes to ensure productive relationships with clients. This position works closely with partnering teams as the client advocate to help develop solutions to meet client goals. 
  • A CSM, Influencer is also an influencer platform product expert on impact.com tools and can assist with training or product support as needed. 
  • It is also the CSMs responsibility to identify opportunities for up-sells and churn risk early on and manage the situation to find the best outcome possible.

Does this sound like you?  

  • Strong communicator: communicate effectively with advertiser customers, influencers, internal team members and executives.
  • Data-driven: accurately measure the effectiveness of programs and efforts, use findings to improve processes
  • Prioritization: prioritize effectively based on activities that will receive higher return for all audiences
  • Visionary: be able to diagnose potential issues before they arise
  • Agile: be able to adapt quickly to changes and adopt new strategies
  • Self-Motivated, Attention to Detail, Passion for Learning, Team player
  • A strong understanding of the impact.com influencer and brand ambassador offerings

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Parental Leave
  • Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled. 
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

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We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.