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Customer support

Whether you have questions or need assistance, our team is here to help. Visit our support page for quick access to FAQs or to get in touch with us directly. We’re committed to providing you with the support you need.

Help center

Navigate our help center articles for assistance on various platform and partnership topics. From quick Frequently Asked Questions to in-depth guides, we have you covered.


Our offices

New York, NY

136 Madison Ave., FL 10, New York, NY 10016

+1 (917) 720-2883
Santa Barbara, CA

223 E. De La Guerra St., Santa Barbara, CA 93101

+1 (805) 324-6021
San Francisco, CA

600 California St., 13th fl., San Francisco, CA 94108

+1 (917) 720-2883
Columbus, OH

401 N High St, Suite 200, Columbus, OH 43215

+1 (917) 720-2883
Seattle, WA

500 Union St, #350, Seattle, WA 98104

London, UK

15 Rathbone Place, London, W1T 1HU

+44 (020) 3876 6532
Sydney, Australia

Level 1, 80 Albion Street, Surry Hills, NSW, 2010

+61 2 8069 2085
Shanghai, China

Shanghai Xuhui District (Jinhe Crossing the Boundary), Room 306 5B, No. 8 Hengshan Road 200031

Oslo, Norway

Spaces Aker Brygge, Att: Impact, Fjordalléen 16, 0250 Oslo

+47 450 20 485
Cape Town, South Africa

2nd Floor Sable Corner, Bridgeway Road, Century City, Cape Town, 7441

+27 21 914 1764
Singapore

5 Shenton Way, UIC Building, #10/11-01, Singapore 068808

Berlin, Germany

Spaces Spindlershof GF, 1st Floor, Wallstr. 9, Berlin, 10179, Deutschland, Office 142

Stockholm, Sweden

Impact, c/o Epicenter, Mäster Samuelsgatan 36, 111 57 Stockholm

Herzliya, Israel

WeWork Herzliya, Arye Shenkar 1

North Vancouver, Canada

120 Lonsdale Ave 200, BC V7M 2E8, North Vancouver

Tokyo, Japan

WeWork the ARGYLE aoyama 5F, 2 Chome-14-4 Kita-Aoyama, Minato City, Tokyo 107-0061

Paris, France

32 rue de Trevise, 75009

Jakarta, Indonesia

Pacific Place Mall Level 1. Jl. Jend. Sudirman Kav. 52-53, SCBD, Jakarta Selatan 12190

Kuala Lumpur, Malaysia

Level 9, Tower B, Menara UOA Bangsar, 5, Jalan Bangsar Utama 1, Bangsar, 59000 Kuala Lumpur

Milan, Italy

Via Sassetti 32, 20124, Milan

Melbourne, Australia

Building 18A, 64 Balmain Street, Cremorne, Vic 3121.


General enquiries

Sales
sales@impact.com
Privacy
privacy@impact.com
Press
public.relations@impact.com
Accessibility policy
accessibility@impact.com
Careers
careers@impact.com
Events
events@impact.com
Publisher/Partner inquiries
publisher.growth@impact.com
Partnerships Experience Academy
pxa@impact.com
Sustainability inquiries
sustainability@impact.com
Investor relations
investor.relations@impact.com

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We are growth technologists

We develop smart products that optimize your digital spend by managing the performance of partnerships, eliminating fraud, and unlocking consumer insights.