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Finance

Incentive Compensation Manager
New York
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Our Company:

At Impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you.

Impact.com is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact.com has grown to over 1000 employees and ten offices across the United States, Europe, Africa, and Asia.

Why this role is exciting:

The Incentive Compensation Manager is a key member of the Finance Operations team and is responsible for ensuring that sales incentive compensation plans help drive activities which directly contribute to the achievement of company financial and operational objectives. The Sale Incentive Compensation team combines cross functional alignment with Revenue Operations,  attention to detail and adherence to both the payroll and corporate accounting calendars in ensuring complete, accurate and timely payouts to plan participants. Reporting to the Director of Financial Operations, the person in this role proactively identifies risks and opportunities while developing recommendations based on in-depth analysis of results.

The Incentive Compensation Manager plans, develops and implements new and revised compensation programs, policies and procedures to align with the company's objectives and competitive practices. This position is also responsible for ensuring that company compensation programs are consistently administered in compliance with internal policies and government regulations. As exceptions or suggested modifications are proposed by various stakeholders, this person will document the issues and bring them to the incentive compensation committee for resolution and communicate the resolution as needed. This exciting opportunity provides global responsibility as well as excellent visibility at the executive level.

Responsibilities:

  • Manages the development, implementation and administration of global sales incentive compensation programs
  • Builds and maintain incentive compensation plan documents for distribution
  • Owns the global commission process including review of attainment metrics, ensuring and documenting proper approvals, statement creation and payroll submissions
  • Serve as a key member of the cross-functional Incentive Compensation Committee whereas the annual creation of the incentive compensation plans and quota assignment is determined.  Additionally, feedback is solicited from Revenue Operations, HR, Finance, Sales, and Country leadership about plans, quotas, amendments, and exceptions throughout the year.
  • Monitors the effectiveness of existing compensation practices and recommends changes that are cost-effective and consistent with compensation trends and corporate objectives while driving increases in sales efficiency and sales performance.
  • Designs creative solutions to specific compensation-related programs and incentive plans.
  • Develops techniques for compiling, preparing and presenting data
  • Own the SPIFF creation, measurement, and payout process
  • Design processes, tools and reporting to help analyze results, efficiently scale the business and ensure the complete, accurate and timely payment of commissions
  • Function as a subject matter expert on all incentive compensation plans
  • Partner with Sales, Leadership, and Revenue Operations to resolve commission related inquiries and exception handling
  • Develop a reporting cadence to measure and analyze the efficacy of compensation plan components while also creating executive level presentations to illustrate results, trends, KPI’s, and key findings on a monthly basis.
  • Identify plan risks and opportunities based on analysis of results
  • Partner with Sales, Revenue Operations and FP&A to help forecast commission payout and expense, monthly accruals and respond to audit requests
  • Assess effectiveness of software, suggesting modifications to improve efficiency and functionality, oversee the implementation  and QA of any changes
  • Actively mentor and coach team members on compensation plan administration and analytics to ensure backup coverage and career growth

    Salary range: $145,000-$160,000 + Additional Annual Company Performance Bonus on top of base, additionally eligible to receive generous Restricted Stock Unit (RSU) grant.

    *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Does this sound like you?:

  • Bachelor’s degree in a quantitative discipline
  • 10+ years of related compensation experience
  • 5+ years of management experience
  • Experience with a high growth company, preferably SaaS
  • Prior experience with commission automation platforms
  • Prior experience with a CRM platform, preferably Salesforce
  • High attention to detail
  • Strong analytical skills
  • Strong written and oral communication skills
  • Comfortable communicating with all levels of the organization
  • Strong customer service orientation
  • Collaborative relationship builder
  • Creative and flexible problem solve

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited responsible PTO
  • Flexible work hours
  • Parental Leave
  • Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.
  • Catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-Hybrid-NewYork,NewYork


Product

Project Operations Manager
New York
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Role Title: Project Operations Manager

 

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L'Oréal, Fanatics and Levi’s, visit www.impact.com.

 

Why this role is exciting!

The Business Operations Project Manager works with a wide range of internal stakeholders, including Senior Executives, to develop and implement strategic plans to achieve the business's objectives and key results. This role plays a critical function keeping our highest priority projects on track. Working closely with senior leaders on the Marketplace, Customer Success, Partner Development, and Partnerships teams, the Business Operations Project Manager is instrumental in creating a positive environment for collaboration and teamwork.

Expectations for this role are to spend 50% of time supporting business planning/operations, and 50% on active project management for cross-functional projects.

 

What you will be doing: 

Business Planning/Operations Responsibilities: 

  • Support with semi-annual planning efforts for cross-functional teams by participating in biweekly/monthly cross-functional group check ins, coordinating ad-hoc analysis needs, and facilitating action items
  • Work with cross-functional stakeholders and senior management to develop and implement long- and short-term plans that support business strategy, including setting milestones, deadlines, allocating resources and global company rollouts
  • Monitor and report on key performance indicators (KPIs) and metrics to track the success of cross-functional capabilities and projects against plan
  • Understand the overarching business strategy and impact of projects directly to and across various functions, as well as to the the overall business
  • Analyze existing business processes and coordinate process improvement strategies with focus on time spent vs value created to maximize efficiency
  • Lead change management work streams with a structured methodology/process to support planned capability and department level change, and perform continuous evaluation of feedback/sentiment/impact

Project Management Responsibilities: 

  • Understand how the business operates and how various functions work together towards common goals
  • Create robust project plans for key cross-functional projects, including setting targets for milestones, adhering to deadlines and allocating resources
  • Delegate tasks on the project to employees or teams best positioned to complete them
  • Transparently and respectfully communicate status, issues, and risks for projects to stakeholders
  • Make high-quality decisions based on judgment supported by data to recommend changes to project plans, schedules, and targets as necessary
  • Serve as a point of contact for cross-functional groups at all levels of the organization to ensure actions remain in synergy and ladder up to company goals
  • Perform quality control on projects throughout development to maintain the standards expected
  • Motivate stakeholders to complete tasks and projects on time
  • Develop and maintain strong relationships with key stakeholders within and outside of the team
  • Make effective decisions when presented with multiple options for how to progress with the project

 

Does this sound like you?  

The ideal candidate for this role should have a strong background in project management, experience leading cross-functional teams, and excellent communication and leadership skills. A bachelor's degree is required. Project management certifications such as PMP or PRINCE2 are a bonus.

  • 1-2 years experience working as a Project Manager or related work
  • Experience working with G-Suite tools (Google Docs, Google Sheets, etc.)
  • Experience working with Project Management software (JIRA, monday.com, Asana or similar)
  • Knowledge of various project management methodologies
  • Excellent communication, interpersonal, leadership, and negotiation skills
  • Strong problem-solving and ability to make important decisions under pressure
  • Ability to delegate effectively
  • Time management skills
  • Analytical skills and experience working with financial data.
  • Ability to work independently and as part of a team

 

Salary Range: $90,000 - $98,000 per year, plus eligible to receive Restricted Stock Unit (RSU) grant and additional variable annual bonus contingent on Company performance. *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

 

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Maternity/Paternity leave
  • Free Affiliate & Partnerships Industry Fundamentals Certification by PXA
  • Catered lunch every Thursdays, a healthy snack bar, and great coffee to keep you fueled
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!



We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 

#LI-Onsite


Sales

Account Executive - Enterprise AE - NAM
New York
Read more

The Company:

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Why this role is exciting! 

We’ve done incredibly well selling into enterprise eCommerce, Financial Services, and Travel brands and are now focusing on Restaurants. As an Enterprise Account Executive, you will be one of the first to be responsible for growing our client base with a focus on Enterprise Restaurant clients. You are committed to the success of the enterprise customer that could benefit from Impact.com and deliver the right solution for the client every time. You have a proven track record of consultative sales in the Restaurant vertical; are a strong networker; a strong understanding of the digital landscape and a willingness to embrace disruptive, fast paced technology companies.

If you are excited about using your creativity, strategic, project management, and consultative selling skills to generate new business then this role will allow you to thrive and succeed. If this is you, we offer competitive compensation with generous benefits, a flexible remote working policy, and a supportive and committed team around you!

What you will be doing: 

  • Responsible for building and growing your own book of business, selling to our top accounts 
  • Achieving or exceeding individual quota bringing in new Enterprise Restaurant clients to Impact.com
  • Prior experience driving sales and business development activities, primarily to Restaurants
  • Focus on executing transactions in an assigned account list and prospect for new opportunities
  • Manage complete and complex sales-cycles presenting to C-level executives the value of our product
  • Define, execute, and own an engagement plan for key prospects
  • Develop and manage strong relationships within our Enterprise market segment, looking for opportunities to add value for the customer and develop additional revenue
  • Territory/Vertical identification and research, to formalize a go to market strategy and create qualified target accounts
  • Forecast sales activity and revenue achievement, while creating satisfied and reference-able customers

Does this sound like you? 

  • Bachelor's Degree.
  • Minimum of 5 years of closing sales experience, within Restaurants.
  • Ability to reach and develop relationships with C-level executives in key verticals
  • Understanding of the digital ecosystem landscape and relationships
  • Track record of success in carrying an Enterprise quota
  • Successful history of net direct new business sales, with the ability to prove consistent delivery against targets
  • Track record of over-achieving quota (top 10-20% of company) in past positions
  • Experience managing and closing complex sales-cycles- demonstrated ownership of all aspects of territory management
  • Experience in bringing innovative / market defining products to market within a competitive landscape
  • The ability to build and maintain a strategic outbound motion with your Business Development Representative
  • Must work well in a team selling environment
  • Ability to travel if needed and work autonomously in a remote environment
  • Experience within performance, partner, or affiliate marketing is a plus

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited responsible PTO
  • Flexible work hours
  • Parental Leave
  • Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.
  • Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled 
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

Salary Range: $210K-$260K potential total on target earnings (base + commission), per year, plus eligibility to receive Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 

Account Executive, SMB
New York, Santa Barbara
Read more

The Company

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Why this role is exciting!

We are growing our sales organization to accommodate the increasing demand for our solution. We are looking for an experienced and dynamic sales person to own one of our top territories in North America. You will have the opportunity to grow rapidly and gain exposure to new marketing technologies as we progress! As an Account Executive, SMB, you will be responsible for driving the sales process with prospective customers. Strong consultative and analytical skills are important for successful navigation from solution demo, the definition of the scope and final contract. Be the face and name of Impact to some of the most well-known brands worldwide.

Responsibilities:

  • Sell the product to the appropriate accounts and manage towards hitting a preset revenue target.
  • Generate pipeline by proactively sourcing opportunities within the designated territory.
  • Prepare & deliver world-class demos and value-based presentations.
  • Answer prospects’ questions about product value, uses, integrations, and implementation.
  • Pro-actively drive the process with a prospective client from initial prospecting to a signed contract and internal handoff.
  • Drive active engagement by all internal and external stakeholders necessary to close a deal.
  • Update SFDC daily with all relevant details needed to reflect business reality.

Does this sound like you:

  • Bachelors Degree.
  • Ideally 1-3 year of prospecting experience, within SaaS.
  • Must be a true hunter!
  • Independent person with the desire to excel in a competitive and highly rewarding industry.
  • Strong communication, effective problem-solving, networking and presentation skills.
  • Proven track record of building territories and addressing client needs.
  • Experience handling objections at multiple levels of enterprise organizations.

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited responsible PTO
  • Flexible work hours
  • Parental Leave
  • Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.
  • Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled 
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

Salary Range: $130K-$160K OTE potential total on target earnings (base + commission), per year, plus eligibility to receive Restricted Stock Unit (RSU) grant.

This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-Santa Barbara

#LI-New York, New York

Channel Partner Manager
New York
Read more

The Company

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Why this role is exciting!

Partnerships are at the heart of impact.com - not just enabling thousands of brands to develop their own partnerships, but making sure we are a leading partner in our own right. The impact.com Agency Partnerships team works with hundreds of agencies to source new business and to ensure impact.com clients are supported by a full ecosystem. The team is cross-organizational in nature, working closely with sales, product, success, marketing, legal, and more.

Channel Partner Managers (CPMs) are responsible for building long-term, mutually beneficial, business relationships with marketing agency partners. Agency partners are responsible for a tremendous portion of impact.com’s growth and success, and this vital role is the driver of those partnerships.

As a CPM on our “Growth” team, you will work with established partner agencies, with the goal of expanding their business in our ecosystem. This challenging role requires you to seamlessly mix relationship management, sales, product expertise, and business development. You will build deep relationships inside key agency partners, expanding your network of contacts and influence within those organizations. You will work to ensure partners are highly enabled to sell impact.com products, prospect proactively into their book of business, and work with them to surface new opportunities. You will generate opportunities for creative strategic deals, work on co-marketing materials, and much more. When opportunities come through, you will help our sales team ensure those deals close. When you are successful, your partners win and impact.com wins.

Successful CPMs are energetic, curious, highly motivated and tenacious, natural networkers, and excellent consultative sellers. They build relationships naturally, but have gravitas, natural business instincts, and are not afraid of goals. They thrive when talking to people, selling them things they believe in.

The ideal candidate will have affiliate industry experience. At a minimum however, you should be tech-savvy and comfortable explaining complex concepts.

What you will be doing

  • Build and manage partner relationships and build a sales pipeline by working with your partners to exceed sales goals
  • Networking into agency partners, building relationships across as much of the partner’s organization as possible
  • Develop a long-term successful strategy for your partners and your book of business
  • Become an expert at presenting how partnerships and impact.com’s software can help a partner improve the fundamentals of their business
  • Close new business at or above quota level by prospecting actively into partners’ books of business, working on strategic initiatives with agencies, and ensuring agencies are enabled and educated on impact.com at the highest levels
  • Bring your thinking, strategies, and ideas to advance our company’s values, unique culture, and vision for the future. You will need to be both creative and resourceful as you guide new agency partners down the path to success with impact.com. 
  • Collaborating with partners to identify new business opportunities.
  • Working with our sales organizations to close opportunities sourced from your agency partners.
  • Proactively assessing, validating, and refining approaches to partnerships.

Must Have

  • 3+ years of account experience in business development / sales / channel sales
  • A proven track record of meeting and exceeding sales targets
  • An unstoppable self-starter who is hungry - for wins, for growth, for success, for knowledge
  • A natural networker; you thrive on talking to people and building connections. You can transition seamlessly from personal to business.
  • An exceptional communicator - written and verbal; you put time and energy into your communications and enjoy speaking with people.
  • Detail-oriented and organized; you’re capable of managing a large number of concurrent tasks without dropping balls.
  • A technology enthusiast, naturally at home in SaaS and business
  • Experience in the partnership / affiliate / influencer marketing industry, or in digital marketing.

Salary range: $100,000 - $120,000 per year, plus 30% variable commission plan (potential additional $30-$36K) for an Annual OTE of $130,000-$156,000, plus eligible to receive generous Restricted Stock Unit (RSU) grant. 

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited responsible PTO
  • Flexible work hours
  • Parental Leave
  • Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.
  • Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled. 
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-Hybrid-NewYork,NewYork

VP of Sales Development
New York
Read more

The Company

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Why this role is exciting! 

As a VP, Sales Development, you will focus on managing the global team responsible for creating engagement with brands.  You will be responsible for the global strategy to create new opportunities with our ideal customers. Your role will be to focus on improving productivity and modernization of the tactics and strategies to engage brands. This will include leveraging new technologies, improving messaging tactics, social engagement strategy, motivating the team, and more.

What you will be doing: 

  • Develop and retain a world-class sales development team
  • Manage a team of directors and managers
  • Create and execute strategic campaigns that are customized based on vertical and persona
  • Create engagement strategies that include email, linkedin, calling, and more
  • Develop an environment that creates strong sales talent and ensures that sales development reps are advancing their product and sales skills that support their career growth and daily effectiveness
  • Work closely with Marketing and the Executive team to maximize the impact of events, marketing content, and Executive engagement
  • Achieve/exceed monthly and annual acquisitions goals that support our booking goals
  • Assess potential new markets, personas and strategies
  • Track and assess development activities by individual and team and report results to management

Does this sound like you?  

  • 5+ years of experience managing a sales development organization
  • Proven record of results - hitting/exceeding sales goals
  • Exceptional communication skills in both verbal and written
  • Proven history of developing and executing creative business development campaigns
  • General knowledge of ecommerce marketing, sales, recruiting, and assessing result
  • Excited to work with the team in our New York office in person

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited responsible PTO
  • Flexible work hours
  • Parental Leave
  • Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.
  • Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled 
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

Salary Range: $200K base + variable compensation plan (base + commission), per year, plus eligibility to receive Restricted Stock Unit (RSU) grant.

This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-Hybrid


Support

Affiliate Customer Operations Enablement Specialist
New York, Santa Barbara
Read more

Our Company:

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Why this role is exciting!

Do you love enablement? Are you passionate about customer success? Do you have affiliate experience? Partner with our Customer Success, Sales, Product and Marketing teams to assist our customer success team in growing our clients businesses. Participate in their success by building strong relationships, executing learning programs and playbooks and supporting deal strategy. Have a big impact by supporting global CS teams in North America.

*PXA Course is recommended but not required if invited to interview, as it will give applicants an advantage throughout the interview process

What you will be doing:

  • Act as a partnership industry SME, enabling CS team to understand the value, strategy and position of of our products in the affiliate, creator and advocate space
  • Use data and qualitative feedback to identify enablement needs within the CS organization
  • Own programs for strategic rollouts, new hire onboarding, operational updates, new products and go-to-market activities across CS organization
  • Conduct live training sessions and product bootcamps, to reinforce pitch and positioning and create experts in supporting our customers and driving business growth
  • Partner with CS leadership to document best practices, strategies and tactics for succeeding in the organization
  • Partner with Sales Leadership and Customer Revenue to lead initiatives that increase cross-sells and referrals from our client base
  • Build strong relationships with internal stakeholders, identify and leverage SMEs
  • Support CS team with prospecting strategies and tactics to create new opportunities in their book of business
  • Support CS team with workshops and 1:1 coaching in preparation for Business Reviews and RFPs
  • Support CS team in unlocking value for our customers and identifying opportunities for new business
  • Support the sales and CS team in partnering together to grow our business
  • Research, implement and guide the adoption of productivity tools and learning platforms
  • Constantly monitor, assess and improve training content & tools

Does this sound like you?

  • Energetic, dynamic and love interacting with different people!
  • impact.com Product Expert Certification or exam recommended
  • 1-2+ years of affiliate management or agency experience (must have)
  • Experience in customer success, sales enablement, or relevant client facing experience (a plus)
  • Saas/B2B/Digital experience (a plus) 
  • BA Degree or above in Corporate Training, Psychology, Sociology, or in arts performance with educational (teaching) experience (a plus)
  • Established as a strong influencer across organizations
  • A passion for project management, presentations and helping others
  • Strong track record of supporting customer growth and mitigating churn
  • Fantastic standing amongst cross-functional teams throughout past working initiatives

Salary range: $80,000-$90,000 per year, plus eligible to receive Restricted Stock Unit (RSU) grant and additional variable annual bonus contingent on Company performance.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits/Perks:

  • Medical, Dental and Vision insurance
  • Unlimited responsible PTO
  • Flexible work hours
  • Parental Leave
  • Free Affiliate & Partnerships Industry Fundamentals Certification by PXA. 
  • Catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
  • An established company with a cool, high-velocity work ethos, where each person can make a difference
________________________________________________________________

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-NewYork,NewYork-Hybrid

#LI-SantaBarbara-Hybrid


No Department

Account Executive, Enterprise
New York, Santa Barbara
Read more

The Company

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Why this role is exciting! 

We are growing our sales organization to accommodate the increasing demand for our solution. As an Enterprise Account Executive, you are responsible for growing our client base with a focus on Enterprise clients. You are committed to the success of the enterprise customer that could benefit from Impact.com and deliver the right solution for the client every time. You have a proven track record of consultative sales; the ability to negotiate; a strong understanding of the digital landscape and a willingness to embrace disruptive, fast paced technology companies.

If you are excited about using your creativity, strategic, project management, and consultative selling skills to generate new business then this role will allow you to thrive and succeed. If this is you, we offer competitive compensation with generous benefits, a flexible remote working policy, and a supportive and committed team around you!

What you will be doing: 

  • Responsible for building and growing your own book of business, selling to our top accounts 
  • Achieving or exceeding individual quota bringing in new clients to Impact.com
  • Prior experience driving sales and business development activities
  • Focus on executing transactions in an assigned account list and prospect for new opportunities
  • Manage complete and complex sales-cycles presenting to C-level executives the value of our product
  • Define, execute, and own an engagement plan for key prospects
  • Develop and manage strong relationships within our Enterprise market segment, looking for opportunities to add value for the customer and develop additional revenue
  • Territory/Vertical identification and research, to formalize a go to market strategy and create qualified target accounts
  • Forecast sales activity and revenue achievement, while creating satisfied and referenceable customers

Does this sound like you? 

  • Bachelor's Degree.
  • Minimum of 5 years of closing sales experience, within SaaS.
  • Ability to reach and develop relationships with C-level executives in key verticals
  • Understanding of the digital ecosystem landscape and relationships
  • Track record of success in carrying an Enterprise quota
  • Successful history of net direct new business sales, with the ability to prove consistent delivery against targets
  • Track record of over-achieving quota (top 10-20% of company) in past positions
  • Experience managing and closing complex sales-cycles- demonstrated ownership of all aspects of territory management
  • Experience in bringing innovative / market defining products to market within a competitive landscape
  • The ability to build and maintain a strategic outbound motion with your Business Development Representative
  • Must work well in a team selling environment
  • Ability to travel if needed and work autonomously in a remote environment
  • Experience within performance, partner, or affiliate marketing is a plus

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited responsible PTO
  • Flexible work hours
  • Parental Leave
  • Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.
  • Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled 
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

Salary Range: $210K-$260K potential total on target earnings (base + commission), per year, plus eligibility to receive Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Customer Success Analyst
New York, Santa Barbara
Read more

Our Company:

At impact.com, our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting-edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you.

impact.com is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and ten offices across the United States, Europe, Africa, and Asia.

Why this role is exciting!

As a Customer Success Analyst, you will work closely with our Customer Success team by analyzing data and providing them actionable insights to ensure we maximize the growth potential of our clients, drive new partnerships, and identify any potential churn risk. Additionally, you will work closely with clients to gather feedback, find trends, and identify opportunities for automation and areas for improvement within the platform.

This role requires a combination of excellent communication skills, an understanding of customer needs, the ability to work independently but also collaborate effectively, and a deep data drive, analytical, and critical thinking mindset. 

Core Competencies and Required Experience: 

  • Strong analytical and critical thinking
  • Creative with Data
  • Curious with the ability to think abstract
  • Qualification in statistics, mathematics, or a related field
  • Detail-oriented and able to efficiently prioritize tasks
  • Strong interpersonal and communication skills
  • Ability to build relationships with clients; experience in customer success, account management, or a related client-facing role a plus
  • Self-motivated and able to work independently, while also collaborating effectively with internal teams
  • Experience as a Data Analyst in retail, financial services or B2C environment a plus
  • SQL Skills a plus
  • Experience with SFDC or other customer CRM software required
  • Expert Excel / Google Sheets skills required
  • Experience with data visualization software required (Tableau, Looker, DOMO, or similar)
  • Familiarity with the affiliate marketing industry or performance marketing is a plus

Essential Responsibilities:

  • Analyze data and provide insights on the growth potential of our clients so we can align our engagement efforts
  • Use data to predict what kind of product or service will be most useful for clients in the future
  • Gather information from various sources and interpret patterns and trends 
  • Monitor and report on metrics and KPIs
  • Build dashboards and reports in Domo, Looker, and SFDC
  • Provide trend analysis and actionable insights on new and existing partnerships
  • Measure the effectiveness of advertiser's campaigns and strategies
  • Convert complex data and findings into understandable tables, graphs, and written reports
  • Perform ad hoc benchmarking and gap analysis research for clients
  • Identify opportunities for automation and areas for improvement within the platform
  • Define the methods and metrics by which we’ll measure progress and success
  • Provide customer insights and share optimization opportunities based on customer data
  • Other duties as assigned by the Company

 

Salary range: $75,000-$85,000 + Variable Commission Plan (Additional $18,750.00 - $21,250.00 on top of base) additionally eligible to receive generous Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited responsible PTO
  • Flexible work hours
  • Parental Leave
  • Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.
  • Catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-Hybrid-NewYork,NewYork

#LI-Hybrid-SantaBarbara