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We’re hiring! We are entering an exciting new phase in our evolution, and we want you to grow with us. Check out the current opportunities at impact.com to find your place on our team.

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Office Manager & Executive Assistant
New York
Read more

The Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics, and Levi’s, visit www.impact.com.

Your Role at impact.com:

Executive Assistant and Office Manager

Position Overview: We are seeking a proactive and detail-oriented Office Manager and Executive Assistant to oversee daily operations at our New York office and provide administrative support to two members of our executive team. This role combines executive support with office management, requiring excellent organizational, communication, and problem-solving skills.

Responsibilities:

Office Management:

  • Provide an on-site presence, greeting, screening, and directing visitors.
  • Ensure a friendly and welcoming office atmosphere.
  • Manage office supplies, catering for meetings, and the lunch delivery program.
  • Serve as the primary contact for vendors and property management, addressing building operations needs rapidly.
  • Maintain physical site security and manage badge access.
  • Oversee mail/package deliveries and manage FedEx and UPS accounts.
  • Organize and execute corporate events, offsites, and team gatherings.

Executive Assistant Support:

  • Manage executive calendars, schedule meetings, coordinating travel, and organizing appointments.
  • Assist in project management to enhance workflows.
  • Maintain systems and processes to boost efficiency.

Qualifications:

  • Expert knowledge of Google Suite (Calendar, Docs, Sheets, Slides) and other productivity tools
  • Excellent organizational, communication, and problem-solving skills.
  • Ability to manage multiple tasks and prioritize effectively.
  • Strong interpersonal skills to foster a positive and collaborative work environment.
  • Discretion and professionalism in handling sensitive information.

This role requires being on-site in the New York City office Tuesday through Thursday and on other days as required based on visitors, deliveries and group activities

Salary Range: $70,000 - $80,000 annually, plus 5% Company Bonus Plan Plan and stock (RSU) award.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited responsible PTO
  • Flexible work hours
  • Parental Leave
  • Technology Stipend 
  • Office only catered lunch every Tuesday and Thursday, a healthy snack bar, and great coffee to keep you fueled. 
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans inclusive events- meaningful time together and other events to celebrate our many successes!
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 

#LI_NewYork_NewYork


Sales

Account Executive
New York
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The Company: 

At impact.com our culture is our soul. We are passionate about our people, and our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting-edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity are rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics, and more, visit www.impact.com.

Your Role at impact.com:

We are growing our sales organization to accommodate the increasing demand for our solution. As an Account Executive, you will be engaging directly with SaaS businesses of all sizes, helping them to grow their business through partnership marketing. You will use proactive and inbound selling strategies to find and close new business and grow the customers' usage of the impact.com platform over time. You will use your knowledge of digital marketing to act as a trusted advisor and business consultant, running the sales process end-to-end with the customer. Be the face and name of impact.com to some of the most well-known brands worldwide.

What You'll Do:

  • Develop and be responsible for your own annual, quarterly, and monthly territory business plan
  • Generate pipeline by proactively sourcing opportunities within the designated territory
  • Run discovery calls with C-level executives and department leaders 
  • Sell through internal champions to multiple stakeholders, as well as directly to C -level 
  • Prepare & deliver world-class demos and value-based presentations
  • Answer prospects’ questions about product value, uses, integrations, and implementation
  • Proactively drive the process with a prospective client from initial prospecting to a signed contract and internal handoff
  • Drive active engagement by all internal and external stakeholders necessary to close a deal
  • Update SFDC daily with all relevant details needed to reflect business reality

What You Have:

  • Bachelor's Degree or equivalent experience. 
  •  3+ years of closing experience, strong knowledge or experience in SaaS Sales
  • Independent person with strong communication, effective problem-solving, networking, and presentation skills
  • Have a sharp focus on their goals and a belief that their daily, weekly, and monthly activities will help achieve them
  • Have the desire and commitment to do what it takes to be successful in sales
  • Have experience in value-based selling (i.e. The Challenger Sale)
  • Growth Mindset - naturally curious, prioritizes self development   

Salary range: Salary range: $200-$216K potential total on target earnings (base + commission), per year, plus eligibility to receive a Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

  • Medical, Dental, and Vision insurance
  • Unlimited responsible PTO
  • Flexible work hours
  • Continued access to  Affiliate & Partnerships Industry Fundamentals Certification by PXA
  • Parental Leave
  • Technology Stipend 
  • Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
  • An established company with a cool, high-velocity work ethos where each person can make a difference!

We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 

 

#LI_NewYork_NewYork

Account Executive, Commercial
New York
Read more

The Company

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics, and more, visit www.impact.com.

Why this role is exciting!

We are growing our sales organization to accommodate the increasing demand for our solution. We are looking for an experienced and dynamic sales person to own one of our top territories in North America. You will have the opportunity to grow rapidly and gain exposure to new marketing technologies as we progress! As an Account Executive, Commercial, you will be responsible for driving the sales process with prospective customers. Strong consultative and analytical skills are important for successful navigation from solution demo, the definition of the scope and final contract. Be the face and name of impact.com to some of the most well-known brands worldwide.

Responsibilities:

  • Sell the product to the appropriate accounts and manage towards hitting a preset revenue target.
  • Generate pipeline by proactively sourcing opportunities within the designated territory.
  • Prepare & deliver world-class demos and value-based presentations.
  • Answer prospects’ questions about product value, uses, integrations, and implementation.
  • Pro-actively drive the process with a prospective client from initial prospecting to a signed contract and internal handoff.
  • Drive active engagement by all internal and external stakeholders necessary to close a deal.
  • Update SFDC daily with all relevant details needed to reflect business reality.

Does this sound like you:

  • Bachelors Degree or equivalent experience.
  • Ideally 2+ years of closing experience, within SaaS.
  • Must be a true hunter!
  • Must be willing to work out of the NYC office 3x a week, at the minimum
  • Independent person with the desire to excel in a competitive and highly rewarding industry.
  • Strong communication, effective problem-solving, networking and presentation skills.
  • Proven track record of building territories and addressing client needs.
  • Experience handling objections at multiple levels of enterprise organizations.

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited responsible PTO
  • Flexible work hours
  • Parental Leave
  • Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.
  • Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled 
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

Salary Range: $150-$200K OTE potential total on target earnings (base + commission), per year, plus eligibility to receive Restricted Stock Unit (RSU) grant.

This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-Santa Barbara

#LI-New York, New York

Business Development Representative
New York
Read more

The Company:

At impact.com our culture is our soul. We are passionate about our people, and our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting-edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity are rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to purchase, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics, and more, visit www.impact.com.

Your Role at impact.com:

We are offering a unique opportunity to get an incredible amount of experience with a premier SaaS company. As a Business Development Representative, you will get to learn from a management team that has a proven track record and be put on a fast track to develop your career. You’ll engage with marketing leaders from top tier brands and innovative start-ups, helping them understand how Impact can bring new value to their business.

What You'll Do:

  • Educate and qualify prospects about our transformative technology and the solution Impact provides for their marketing challenges
  • Create opportunities for our account executive team through a combination of cold calling, email campaigns, and social selling techniques
  • Work closely with Account Executives to build a pipeline for Impact’s products
  • Track and manage prospects through Salesforce.com
  • Participate in team meetings, networking, trade show events and activities to grow the business
  • Providing valuable market and product feedback to continue to drive Impact’s business development strategy

What You Have:

  • Bachelor's Degree or Equivalent Experience 
  • Experience in any customer-facing service industry (retail, telesales, real-estate etc.)
  • Excited by the prospect of getting an incredible amount of experience with all critical business functions - Sales, Business Development, Marketing, Client Services, Product, Technology and Finance
  • Knowledge of Salesforce.com is a plus
  • Above all else - hungry, humble and smart. Self-motivated and can get passionate about marketing & technology

Nice to have:

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited responsible PTO
  • Flexible work hours
  • Continued access to  Affiliate & Partnerships Industry Fundamentals Certification by PXA
  • Parental Leave
  • Technology Stipend 
  • Office only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

Salary Range: $76,500 potential total on target earnings (base + commission), per year, plus eligibility to receive Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.



 

#LI_NewYork_NewYork

Creator Relations Manager
New York
Read more

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics, and more visit www.impact.com.

Your Role at impact.com:

impact.com is seeking a Creator Relations Manager to run day-to-day creator onboarding focused on new creator growth and retention. This role is critical in helping creators on the impact.com platform understand how to utilize our tools to thrive and grow. The Creator Relations Manager will establish 1:1 relationships with creators who have joined the platform within the quarter, conducting onboarding calls and emailing various strategies to grow their overall brand partnerships and to start earning with their partners. 

As the Creator Relations Manager you will be responsible for monitoring newly joined creators & getting in touch with them to have a friendly 1:1 touch point as soon as they join. You’ll also be responsible for tracking your outreach, goals, and performance.

This role is the first of a new Creator Relations team that will eventually comprise various levels of creator management spanning the creator lifecycle on the platform. A unique opportunity to shape and nurture the future of impact.com creators, playing a key part in enhancing our brand’s influence and visibility on a global stage. The role will report to the Senior Manager, Creator Relations. Passion for influencer marketing, relationship building, talking on the phone, educating, and meeting new people are required!

What You'll Do:

  • Creator Onboarding:
    • Manage a pipeline of thousands of creators 
    • Conduct 1-1 and group calls with creators to set them up & teach them the impact.com platform technology
  • Creator Growth: 
    • Assist creators in partnering with brands on both affiliate and campaigns 
    • Analyze and provide recommendations from individual and network-wide data to help grow creator’s earnings & partnerships 
    • Work with the data team to develop and uncover network-wide data & individual creator reporting 
  • Relationship Management:
    • Get to know the creators you’re onboarding 
    • Establish trust and comradery to lay the foundation of the creator’s relationship with impact.com 
    • Be positive, helpful, and relatable in your conversations  
  • Data and Reporting:
    • Learn and understand our data reporting system
    • Download weekly list of newly joined creators & use excel functions to parse out existing creator communications
    • Track portfolio performance and utilize data to spearhead daily activities  

What You Have:

  • 3+ years of experience working with creators & managing creator relationships
  • Strong understanding of social media platforms, influencer marketing trends, and engagement strategies
  • Excellent communication and interpersonal skills with a focus on relationship-building
  • Loves talking on the phone 
  • Strong organizational skills including experience with Google Sheets 
  • Creative thinker with the ability to craft engaging experiences and content tailored to creator audiences
  • A self-starter mentality & drive for excellence 
  • Analytical thinker with the ability to digest data and turn it into shareable & actionable insights

Nice to have:

  • Prior experience onboarding customers
  • Knowledge of impact.com platform
  • Love of data digging, google sheets & formulas, and reporting on metrics  
  • Passion for creator affiliate marketing 

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Salary range: $75,000.00- $98,000.00 base salary with a variable target of $18,750.00 - $24,500.00 plus eligibility to receive Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited responsible PTO
  • Flexible work hours
  • Continued access to  Affiliate & Partnerships Industry Fundamentals Certification by PXA
  • Parental Leave
  • Technology Stipend 
  • Office only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 

 

#LI-NewYork,NewYork_Hybrid

 

 

Customer Renewal Manager
New York
Read more

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics, and more visit www.impact.com.

Your Role at impact.com:

As a Renewal Manager, you will have commercial ownership over a portfolio of 200+ accounts. Your role is highly collaborative, and you will be working with internal and external partners to grow accounts at the time of renewal, mitigate down sells, drive incremental revenue expansion and execute contract changes throughout the customer lifecycle. This role offers you the opportunity to grow commercial negotiation skills, build customer sales processes and contribute to the rapid growth of the department and impact.com.

What You'll Do:

  • Utilize business development skills to successfully uncover revenue expansion and retention opportunities.
  • Negotiate value-driven renewals and contract changes with a high level of professionalism when interacting with our top tier customers and partners
  • Collaborate internally with various teams to coordinate successful outcomes for the customer and impact.com.
  • Use creative problem-solving skills to balance customer needs and business outcomes.
  • Build, manage, and forecast customer revenue pipelines (including renewals, upsells and cross-sells)
  • Contribute directly to the development and growth of the high performing team.

Have fun! We are a team that values creativity, learning and growing in a supportive and helpful environment – all while having some laughs and a good time.

What You Have:

  • SaaS renewals, customer success and/or sales experience
  • Highly organized, detail oriented and have excellent time management skills.
  • Takes initiative and ownership, enthusiastic and eager to learn
  • Strong communication, effective problem-solving and presentation skills.
  • Experience handling objections at different levels of organizations.
  • Seeks to understand multiple perspectives in a situation and have great conflict resolution skills
  • Embraces teamwork and cross-team collaboration.
  • Solve problems with curiosity and creativity
  • Are passionate about creating a great customer experience
  • Embody the characteristics of Humble, Hungry and Smart

Nice to have:

Salary range: $80,000- $100,000 + 25% Variable Commission Plan, plus eligibility to receive Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited responsible PTO
  • Flexible work hours
  • Continued access to  Affiliate & Partnerships Industry Fundamentals Certification by PXA
  • Parental Leave
  • Technology Stipend 
  • Office only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Customer Success Director
New York
Read more

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit www.impact.com.

Your Role at impact.com:

As a Customer Success Director (CSD) at impact.com, you will play a key individual contributor role in managing enterprise-level client relationships to promote retention and growth. You will develop strategic, goal-driven account plans and processes to ensure productive partnerships with our top clients.  Capitalizing on our software suite, you’ll build stronger & more successful marketing campaigns for your portfolio of brands. This role requires a strong technical aptitude, a solid understanding of the digital ecosystem, and the ability to think critically. Your contribution will be essential to our clients' success and the growth of our business.

What You Have:

  • 5-7+ years Account Management or Customer Success experience, preferably B2B with Enterprise accounts.
  • Bachelor's Degree (Business, Marketing or related field a plus)
  • Consistent track record of providing stellar support to customers
  • Strong understanding of the digital marketing ecosystem
  • Proficient in leveraging technology solutions, with a focus on SaaS and marketing tools
  • Healthy dose of initiative and the ability to remain flexible
  • Detail-oriented and able to efficiently prioritize tasks
  • Critical thinker and inventive problem-solver
  • Proven track record of quality verbal and written communication skills 
  • Customer focused, commercially minded, service-oriented
  • Enthusiastic teammate
  • Great conflict resolution skills
  • Excellent time management skills

What You'll Do:

  • Deliver world-class support to our top clients
  • Maintain a balanced proactive/reactive relationship with your assigned accounts
  • Enhance Impact's presence within client organizations by cultivating relationships and conducting strategic review sessions with senior decision-makers.
  • Partner with our Sales organization to identify and capitalize on upsell and expansion opportunities 
  • Dedicated duties include account monitoring, regular check-ins and relationship building
  • Reactive duties include training, product support, and appropriate delegation when technical issues and feature requests arise

Nice to have:


*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited responsible PTO
  • Flexible work hours
  • Continued access to  Affiliate & Partnerships Industry Fundamentals Certification by PXA
  • Parental Leave
  • Technology Stipend 
  • Office only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-NewYork,NewYork_Hybrid

#LI_Santa_Barbara

 

Influencer Consulting Manager
New York
Read more

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics, and more, visit www.impact.com.

Your Role at impact.com:

This individual will work with our brands and assist with creator recruitment, engagement, and growth strategies for a brand’s Creator Community, ensuring a vibrant and active network. 

What You'll Do:

  • Develop and implement strategies for Creator clients to attract creators who are aligned with brand goals.
  • Design and implement engagement strategies and programs to motivate creators.
  • Identify and target creators to join a brand’s campaign / program by leading a 360° Creator recruitment effort with the help of offshore support when needed.
  • Work with Clients and help manage the approval process for new creator applications to ensure quality and compliance.
  • Actively engage with clients and creators who have tasks stuck in workflows, deliverables waiting, and payments that need processing.
  • Build strong relationships with creators to foster a sense of community and collaboration.
  • Create and execute incentive programs, including flat fees, performance-based rewards, exclusive offers, and more. 
  • Provide coaching and guidance to creators to help them maximize their content quality, performance, and earnings.
  • Work closely with overseas analysts who will mine data to identify opportunities for performance improvement and growth.
  • Offer personalized coaching to creators, helping them understand best practices, compliance guidelines, and strategies for increasing conversions and revenue.
  • Provide continuous education through webinars, tutorials, and one-on-one sessions.
  • Coach upper-tier Creators to coach and guide cohorts of creators on their respective teams.
  • Track Creator & affiliate performance metrics, including conversion rates, engagement levels, and ROI.
  • Regularly analyze and report on community performance, identifying areas for improvement.
  • Use data to measure the impact of community activities on broader company and client goals.
  • Recommend payment model optimizations and innovations. 
  • Create and nurture a sense of belonging and community within the network through events, forums, and regular communications.
  • Manage communication channels such as newsletters, forums, or social media groups dedicated to affiliates.
  • Solicit feedback from creators to understand their needs and develop solutions to improve their experience.
  • Collaborate closely with domestic and overseas internal teams, including community support, sales, product, marketing, and client success, to align creator community and affiliate strategies with overall business goals.
  • Partner with clients to tailor affiliate community strategies to their unique needs.

What You Have:

  • At least 5 years of proven experience in affiliate marketing, influencer / creator marketing, and community management.
  • Strong understanding of Creator & affiliate marketing strategies, tools, and technologies.
  • Exceptional communication skills, both written and verbal, with the ability to engage and motivate a diverse group of Creators & affiliates.
  • Relationship-driven with ability to work with a multitude of personalities and work styles
  • Data-driven mindset with the ability to analyze metrics and generate actionable insights.
  • Ability to work independently, manage multiple priorities, and thrive in a fast-paced environment.
  • A passion for and strong knowledge of social media platforms
  • Self-starter with strong drive to not only succeed personally but have the drive to grow and develop client businesses
  • Adaptable to sudden changes in schedules and trends and an ever-changing industry

Nice to have:

Salary range: $100,000- $110,000 + $25,000.00 - $27,500.00 Variable, plus eligibility to receive Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited responsible PTO
  • Flexible work hours
  • Continued access to  Affiliate & Partnerships Industry Fundamentals Certification by PXA
  • Parental Leave
  • Technology Stipend 
  • Office only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 

 

Marketing Analytics Manager
Columbus, New York
Read more

Role Title: Marketing Analytics Manager 

 

The Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics, and more, visit www.impact.com.

Your Role at impact.com:

This role requires you to be based in New York City or Columbus, OH

We are seeking a highly skilled and experienced Marketing Analytics Manager to join our dynamic team. The ideal candidate will have a strong analytical background, a deep understanding of B2B marketing strategies, and a passion for leveraging data to drive business decisions. As the Marketing Analytics Manager, you will play a critical role in analyzing marketing performance, identifying trends, and providing actionable insights to optimize our marketing efforts and support our growth objectives.

Responsibilities:

  • Collaborate with Marketing (primarily) and cross-functional teams (sales, product, customer success) to identify opportunities to increase efficiency, scale, and align strategies with business objectives.
  • Own the relationship with marketing managers, working on measurement, goals, and implementation of data-driven marketing strategies and initiatives.
  • Develop, maintain, and present marketing dashboards and reports to track key performance indicators (KPIs) and measure the effectiveness of marketing campaigns.
  • Analyze and interpret complex data sets to provide actionable insights on marketing performance, customer behavior, market trends, and cross-channel spend optimization.
  • Provide data-driven insights and recommendations for new marketing campaigns, tests, channel launches, and customer acquisition and lifecycle analyses.
  • Explain complex analyses simply and intuitively, challenging assumptions when necessary.
  • Regularly communicate marketing analytics and findings to CMO and other Executives, providing clear and concise insights to inform strategic decision-making.
  • Utilize advanced analytics tools and techniques to segment audiences, forecast trends, and optimize marketing spend.
  • Stay up-to-date with industry trends and best practices in marketing analytics and B2B SaaS.
  • Manage a team of Marketing Analysts.

Qualifications:

  • This role requires you to be based in New York City or Columbus, OH
  • Bachelor’s degree in Marketing, Business, Statistics, or related; Master’s degree preferred, or relative real world experience.
  • 7+ years of experience in marketing analytics, preferably in a global B2B SaaS environment.
  • Proficiency in data analysis tools such as SQL, Excel, Tableau, Google Analytics, and Salesforce.
  • Strong understanding of B2B and digital marketing channels, including SEO, SEM, email marketing, content marketing, and social media.
  • Deep knowledge of measurement methodologies for online and offline marketing channels.
  • Proven track record in using quantitative analysis, statistical analysis, and predictive modeling techniques to drive marketing decisions.
  • High technical aptitude and analytical thinker with superior problem-solving and decision-making skills.
  • Extremely detail-oriented and organized, with experience in gathering, structuring, monitoring, and validating data to ensure integrity and hygiene.
  • Excellent multi-tasking, time, and project management skills, with the ability to plan in advance and meet deadlines.
  • Strong communication and presentation skills, capable of conveying complex data in a clear and understandable manner.
  • Independent, self-motivated individual who works well under pressure with a positive, service-oriented attitude.
  • Highest level of integrity and good judgment, with the ability to handle highly sensitive, confidential information.
  • Ability to work independently and collaboratively in a fast-paced, dynamic environment.

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited responsible PTO
  • Flexible work hours
  • Parental Leave
  • Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled 
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

Salary Range: $110,000 - $170,000 per year plus additional 5% variable annual bonus contingent on Company performance and eligible to receive Restricted Stock Unit (RSU) grant. *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

 

#LI-Hybrid

Program Manager, Revenue Enablement
New York, Santa Barbara, Seattle
Read more

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and more, visit www.impact.com.

Your Role at impact.com:

Do you love being part of the action? Are you passionate about strategic rollouts? Partner with our Sales, Product and Marketing teams to assist in our most important go-to-market launches. Participate in their success by building strong relationships, executing learning programs and playbooks and supporting deal strategy. Have a big impact by supporting global sales teams in the US, EMEA and APAC.

What You'll Do:

  • Minimum of 3 years in learning, sales enablement, or relevant client facing experience, (channel experience, Saas/B2B/Digital experiences are a plus) 
  • BA Degree or above in Corporate Training, Psychology, Sociology, or in arts performance with educational (teaching) experience (a plus) or equivalent experience.
  • Established as a strong influencer across organizations
  • Fantastic standing amongst cross-functional teams throughout past working initiatives

What You Have:

  • Act as a partnership SME, enabling sales team to understand the value of the Partnership Cloud
  • Design, develop and maintain training strategies and programs for the Partnership Team, Tech Partners and Agency Partners
  • Presenting to groups of Sales/CS/AM teams within our biggest Tech and Agency Partner's orgs
  • Align internally with Sales and other Enablement team members to support go-to-market activities across the revenue organization
  • Ensuring the Tech Partnership and Agency Partnership teams are enabled on new features solutions that are being rolled out
  • Developing pitch content used for Tech and Agency Partner enablement motions
  • Continue to assure that "advertiser-focused" content is kept up to date in Seismic
  • Build strong relationships with internal stakeholders, identify and leverage SMEs
  • Constantly monitor, assess and improve training content & tools
  • Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Salary Range: $110,000 -$120,000 base salary + an additional 5% company performance bonus per year, plus eligibility to receive Restricted Stock Unit (RSU) grant.

This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Maternity/Paternity leave
  • Free Affiliate & Partnerships Industry Fundamentals Certification by PXA
  • Catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Publisher Business Development Manager
New York
Read more

The Company: 

At impact.com our culture is our soul. We are passionate about our people, and our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting-edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit www.impact.com.

Your Role at impact.com: 

As the Publisher Business Development Manager at impact.com, you will play a pivotal role in expanding our platform's reach and revenue potential. You will be responsible for promoting value-added services to publishers and managing their expansion. Your expertise in the platform, combined with your sales acumen, will be instrumental in achieving our growth objectives.

What You'll Do:

  • Onboarding and Training:
    • Guide recruited publishers through the onboarding process, ensuring a smooth and efficient transition onto our platform.
    • Provide comprehensive training to publishers on how to maximize their revenue potential using our platform's tools and features.
  • Publisher Management and Growth:  
    • Responsible for developing a deep understanding of the client’s business model and presenting their offering to advertisers on Impact.
    •  Strategic development and expansion of assigned book of growth publisher relationships to drive revenue and growth
  • Revenue Generation:
    • Build partnerships with your key managed accounts by offering tailored solutions that meet publishers' needs while demonstrating a deep understanding of the platform’s capabilities.
    • Create customized revenue strategies to help publishers maximize their earnings on Impact.
  • Data Analysis and Reporting
    • Utilize data analytics tools to track and measure publisher performance and identify areas for improvement.
    • Provide regular reports and insights to publishers, highlighting their progress and revenue growth.
  • Cross-functional Collaboration:
    • Work closely with other teams, such as product development and marketing, to ensure a seamless publisher experience and maximize platform potential.

What You Have:

  • 4+ years of relevant experience in account management, business development, or a related field.
  • Exposure to publisher or affiliate marketing required
  • Strong communication and interpersonal skills.
  • Basic understanding of business development principles and practices.
  • Ability to build and maintain relationships with clients and partners.
  • Analytical mindset with the ability to interpret data.
  • Experience succeeding in a goal-driven environment
  • Team-oriented, coachable, self-starter
  • Goal-oriented with a drive to achieve and exceed targets.
  • Familiarity with digital marketing trends and industry tools is advantageous.
  • Proficient in Microsoft Office suite (Word, Excel, PowerPoint).
  •  

Nice to have:

Salary range: $80,000-$100,000 base + 25% variable compensation plan (base + commission) for an OTE of $100,000K- $125,000 per year, plus eligibility to receive Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited responsible PTO
  • Flexible work hours
  • Continued access to  Affiliate & Partnerships Industry Fundamentals Certification by PXA
  • Parental Leave
  • Technology Stipend 
  • Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


#LI_NewYork_NewYork

Publisher Development Manager
New York
Read more

The Company: 

At impact.com our culture is our soul. We are passionate about our people, and our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting-edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit www.impact.com.

Your Role at impact.com: 

As a Publisher Development Manager, you will be responsible for managing day-to-day interactions with a portfolio of publisher customer accounts at Impact. You will use strong problem-solving and solution-driven thinking. You will drive a world-class partner experience that builds trust, retention, and loyalty. Your role is pivotal to ensuring publishers feel supported and empowered to grow their partnerships with our advertisers at Impact.

What You'll Do:

  • Responsible for meeting publisher account growth targets to increase publisher revenue (commission payout).
  • Create development plans for the assigned book of business that builds trust, retention, and loyalty with publisher partners.
  • Identify, propose, and support new matchmaking efforts for publishers with Impact advertiser partners.
  • Capable of identifying and escalating publisher challenges early, succinctly, and with a potential resolution.
  • Analyze publisher data quarterly to ensure publishers are engaged and growing.
  • Build strong relationships with internal teams at Impact including but not limited to: Customer Growth, Support/Customer Solutions, Onboarding, Technical Services and the Partnerships Lab team.

What You Have:

  • Affiliate/Publisher knowledge: Experience in the performance marketing industry with an in-depth understanding of affiliate platform tracking capabilities, different publisher types, and different payment models. 
  • Strong communicator: communicate effectively with publishers, advertisers, agencies, and internal team members
  • Influential: be persuasive and command respect, by being a leader and expert in your knowledge of our company and products
  • Data-driven: accurately measure the effectiveness of programs and efforts, use findings to improve processes
  • Prioritization: prioritize effectively based on activities that will receive higher return for all audiences 
  • Visionary: be able to diagnose potential issues before they arise
  • Agile: be able to adapt quickly to changes and adopt new strategies
  • Self-Motivated, Attention to Detail, Passion for Learning, Team player

Nice to have:

Salary range: $80,000-$100,000 base + 25% variable compensation plan (base + commission) for an OTE of $100,000K- $125,000 per year, plus eligibility to receive Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited responsible PTO
  • Flexible work hours
  • Continued access to  Affiliate & Partnerships Industry Fundamentals Certification by PXA
  • Parental Leave
  • Technology Stipend 
  • Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


#LI_NewYork_NewYork

Senior Publisher Business Development Manager
New York
Read more

The Company: 

At impact.com our culture is our soul. We are passionate about our people, and our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting-edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit www.impact.com.

Your Role at impact.com: 

As the Senior Manager of Business Development at impact.com, you will play a pivotal role in expanding our platform's reach and revenue potential. In this role, you will be responsible for selling flat-fee and growth packages for driving revenue growth for publishers. The ideal candidate has a strong track record of building and managing partnerships, identifying new opportunities, and maximizing monetization strategies to achieve business objectives.

 We are seeking a results-driven professional with experience working closely with both brands and publishers.

What You'll Do:

Sales Strategy and Execution:

  • Develop and execute a comprehensive sales strategy to drive revenue through Growth packages and paid placement opportunities for brands and publishers.
  • Identify and target potential clients who would benefit from customized solutions, including Growth services and paid placements.

Client Relationship Management:

  • Build and nurture strong relationships with brands and publishers to understand their goals and identify opportunities to maximize their success on the platform.
  • Act as a trusted advisor, offering tailored recommendations for strategic paid placements to help clients achieve measurable outcomes.

Revenue Growth:

  • Meet and exceed monthly, quarterly, and annual sales targets by successfully closing deals for both Growth packages and paid placement opportunities.
  • Offer and sell premium services and solutions that align with publishers' needs, demonstrating a deep understanding of the platform's capabilities.

Market Research and Insights:

  • Stay updated on market trends, industry benchmarks, and competitive offerings to position Impact’s solutions as the preferred choice.
  • Gather and share insights from clients to refine offerings and improve product-market fit.

Proposal Development and Pitching:

  • Create compelling sales proposals and presentations that clearly articulate the value of Growth packages and paid placement opportunities.
  • Conduct persuasive pitches and presentations tailored to the unique needs of brands and publishers.

Performance Tracking and Reporting:

  • Track sales activities and outcomes using CRM tools, ensuring accurate and timely reporting on progress.
  • Analyze sales performance metrics and adjust strategies as needed to achieve optimal results.

What You Have:

  • Bachelor's degree in Business, Marketing, or a related field. MBA is a plus.
  • 7+ years of relevant experience in business development, sales or a related field.
  • Proven track record in brand/publisher business development within the digital media or affiliate marketing industry.
  • Exceptional communication and negotiation abilities.
  • Experience succeeding in a goal-driven environment
  • Creative, Team-oriented, coachable, self-starter
  • Able to thrive in an evolving role while effectively achieving goals.
  • Analytical mindset with the ability to translate data into actionable insights.
  • Strategic thinker with the ability to drive initiatives that contribute to overall business growth.
  • Proficient in Microsoft Office suite (Word, Excel, PowerPoint), Salesforce and project management tools (eg: Asana)

Nice to have:

Salary Range: $120,000  - $140,000 + 25-35% variable compensation plan, per year, plus eligibility to receive Restricted Stock Unit (RSU) grant. This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited responsible PTO
  • Flexible work hours
  • Continued access to  Affiliate & Partnerships Industry Fundamentals Certification by PXA
  • Parental Leave
  • Technology Stipend 
  • Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


#LI_NewYork_NewYork

Solutions Consultant
New York
Read more

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics, and more, visit www.impact.com.

Your Role at impact.com:

The Solutions Consultant will partner with the sales organization to drive revenue for impact.com. The Solutions Consultant role requires a team member to have both technical knowledge and business acumen giving them the skills to uncover our customers current and future states as well as business goals in order to effectively position impact.com technology. The Solutions Consultant needs to have confidence and credibility of both product and industry knowledge as well as the ability to build rapport and be seen as a trusted advisor by clients, prospects and sales partners. 

What You'll Do:

  • Core member of the account team working with customers and prospects during sales cycles to inspire use cases and build confidence in impact.com products and integrations
  • Conduct discovery sessions with clients to document customer current and future states as well as technical requirements, positive business outcomes and the metrics they use to measure them
  • Design solution plan and technical integration documentation to address customer requirements that can be transitioned to onboarding and CS teams to ensure continuity throughout the customer lifecycle
  • Lead technical sales activities including: development of technical assets for pipeline generation campaigns, creating and delivering presentations, platform demonstrations, scoping technical solutions and technical validation form, facilitating working sessions with prospects using our product and advising on proof of concept activations
  • Draft technical RFP responses and project manage technical and security questionnaire responses in a timely manner
  • Collaborate with product teams to aggregate and share customer and industry requests for product roadmap, articulate product vision to customers/prospective clients and maintain expertise of latest product innovation and enhancements
  • Create re-usable content that can be used across the broader sales and solutions organization

What You Have:

  • Continuous learner looking to be challenged with new product capabilities and customer use cases
  • Natural curiosity leading to a deep understanding of the client challenges 
  • Knowledge of JavaScript, APIs, file transfer systems
  • Creative thinker with strong problem-solving skills
  • Excellent verbal and written communication with ability to command engagement at an executive level
  • In-depth understanding of SaaS platforms and digital marketing solutions
  • Ability to communicate complex technical information to a non-technical audience and make complex solutions simple
  • Consistent and detailed approach to preparation and team collaboration
  • Bachelor’s degree or equivalent experience required
  • 5+ years working in a customer facing role at a digital marketing or technology company. Familiarity of affiliate and/or digital marketing industry preferred 
  • Proven performance in a pre-sales support role selling a SaaS solution through demonstrations, drafting RFP responses, and onboarding sales executives

Nice to have:

Salary range: $150-$175K OTE potential total on target earnings (base + 25% commission), per year, plus eligibility to receive Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited responsible PTO
  • Flexible work hours
  • Continued access to  Affiliate & Partnerships Industry Fundamentals Certification by PXA
  • Parental Leave
  • Technology Stipend 
  • Office only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 

 

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Influencer Account Manager
New York
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The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit www.impact.com.

Your Role at impact.com:

At impact.com, we're transforming the way enterprises manage and optimize all types of partnerships—including affiliates, creators, commerce content publishers, and B2B. Our Creator Studio team is seeking a seasoned Senior Account Manager to drive creator marketing initiatives for many of our clients.

Role Overview: As an Account Manager on the Studio Team you will be at the forefront of our clients' creator marketing strategies and execution. You will be responsible for leading multiple accounts across verticals, including fashion, parenting, finance, food, technology, and more. We design and manage campaigns for clients from introductory tests to year-long brand ambassador programs. In this role, you will oversee campaign execution from start to finish and lead our creator consulting services.   Your deep understanding of the creator landscape, coupled with your ability to manage high-budget campaigns, will be instrumental in driving growth and success. You will collaborate closely with cross-functional teams to better shape and develop our brand’s creator programs. 

What You'll Do:

  • Client Leadership: Act as the primary point of contact for clients' creator marketing programs, fostering strong relationships and ensuring their strategic goals are met.
  • Creator Development: Identify and cultivate relationships with top-tier creators, ensuring alignment with clients' brand values and campaign objectives.
  • Strategic Integration: Collaborate with affiliate publishers, content teams, and marketing channels to provide comprehensive coverage across the marketing funnel.
  • Performance Analysis: Conduct regular reporting and analysis of creator partnerships, leveraging the impact.com platform to provide actionable insights.
  • Budget Management: Develop and manage influencer campaign’s annual, quarterly, and monthly creator budgets, providing projections and adjusting strategies as needed.
  • Team Leadership: Lead and mentor a team of campaign managers and associates, fostering a culture of excellence and continuous improvement.

What You Have:

  • Bachelor's degree in Marketing, Business, Communications, or a related field or equivalent experience
  • 3+ years of experience managing influencer + affiliate marketing programs
    • Significant knowledge of budgeting, casting, negotiating, contracting, overseeing fulfillment, draft approvals, reporting, etc.
    • Affiliate and campaign performance experience is a must.
    • Paid amplification is a major plus (Meta Ads Manager and TikTok Spark Ads)
    • Previous agency experience preferred
    • Established relationships with creators and talent managers are a plus
    • Knowledge of influencers (ideally within CPG, fashion, finance, wellness, fitness, etc.) and influencer rates
  • Strong understanding of the creator marketing landscape, platforms, and industry trends and ability to advise clients on best practices. 
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with both internal and external stakeholders.
  • Highly organized and detail-oriented, with the ability to manage multiple projects and priorities simultaneously.
  • Proven track record of executing successful creator marketing strategies with a data-driven approach.
  • Knowledge of all social media platforms (Facebook, Instagram, Twitter, Youtube, Pinterest etc.)
  • Significant communication, organization, and client relationship management skills
  • Must have client-facing experience 
  • Strong people skills are needed to maintain professional relationships with influencers and talent managers
  • Ability to perform under pressure with tight deadlines
  • Strong problem-solving skills
  • Knowledge of Google Suite
  • Knowledge of the impact.com or an affiliate platform experience

Salary range: Salary range: $95,000- $105,000 + $10,000.00 - $15,000 Variable, plus eligibility to receive Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited responsible PTO
  • Flexible work hours
  • Continued access to  Affiliate & Partnerships Industry Fundamentals Certification by PXA
  • Parental Leave
  • Technology Stipend 
  • Office only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Manager, Enterprise Onboarding
New York, Santa Barbara
Read more

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit www.impact.com.

Your Role at impact.com:

We are seeking a leader to coach a team who manage our top Enterprise brands during the customer onboarding phase. If you have experience managing a team, implementing processes, and are solutions oriented, data driven and customer focused, we want you to lead this team! 

What You'll Do:

The Manager of Enterprise Onboarding Success is responsible for overseeing and optimizing the client onboarding process, leading a team of Onboarding Success Managers (OSMs) to ensure exceptional service delivery. This role focuses on team performance, strategic initiatives, and process improvements to enhance the onboarding experience for clients transitioning from Sales to Customer Success.

  • Guiding OSMs to deliver top-tier customer service, run collaborative team calls and weekly 1:1s to support the professional development of team members through coaching and training.
  • .Overseeing an assigned Enterprise and Strategic book of business where OSMs are managing our top customers throughout onboarding.
  • Using management and analytical skills to build a strong Onboarding team focused on positive customer experience and efficiency.
  • Implementing process improvements across the team and/or organization.
  • Collaborating with Sales, Implementation Engineering, Customer Success, Support, Product and other groups to resolve client challenges. 
  • Fostering a collaborative and high-performance team culture.
  • Supporting the team in understanding client business needs and advising on best practices.
  • Act as the point of escalation for complex client issues and ensure timely resolution.
  • Prepare and present regular reports on team performance, client satisfaction, and project status to senior management.
  • Analyze data to identify trends, areas for improvement, and opportunities for innovation.
  • Using organization, project management, and attention to detail skills to drive projects and solutions to completion. 
  • Accountable and responsible for involvement within Organizational, Departmental and Team level OKRs, projects, and initiatives 

What You Have:

  • 5+ years experience in Digital Marketing, 3+ years experience managing people and teams.
  • Experience with cloud-based SaaS products
  • Experience working independently as well as part of a team in an energetic, fast-paced environment
  • Knowledge and proficiency in FreshDesk (or other ticketing software), Jira, SFDC, and Google Suite.
  • Bachelor’s Degree Required
  • Customer-focused with a passion for delivering exceptional service
  • Team focused: guiding a team to drive maximum productivity and growth, while maintaining a positive culture through recognition and staff development.
  • Proven track record of managing and leading high-performance teams
  • Solution oriented and collaborative: enjoys creating and implementing process improvements.
  • Ability to tap into industry and product knowledge to inform clients on how to configure their partnership programs for success.
  • Excellent verbal and written communication skills
  • Ability to read, write and speak with internal and external stakeholders in a highly professional and convincing manner
  • Strategic thinking and problem-solving skills
  • Detail-oriented with strong organizational and time management skills
  • Ability to work in a fast-paced environment and manage multiple priorities
  • Strong interpersonal skills and ability to build relationships with clients and team members

Nice to have:

Why This Role is Exciting: 

Join a dynamic team that sets the stage for our customers' first interactions with Impact.com. As the Manager of Enterprise Onboarding, you will play a crucial role in shaping the client onboarding experience, driving team success, and leading strategic initiatives that enhance the overall onboarding process.

Salary range: 

Salary Range: $100,000.00 - $125,000.00 base salary + an additional 5% company performance bonus per year, plus eligibility to receive Restricted Stock Unit (RSU) grant.

This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited responsible PTO
  • Flexible work hours
  • Continued access to  Affiliate & Partnerships Industry Fundamentals Certification by PXA
  • Parental Leave
  • Technology Stipend 
  • Office only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.