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We’re hiring! We are entering an exciting new phase in our evolution, and we want you to grow with us. Check out the current opportunities at impact.com to find your place on our team.

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G&A - People

Recruiter
Columbus, New York, San Francisco, Santa Barbara, Seattle
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Our Company: 

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you.  

Impact is the global leader in Partnership Automation.  We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships.  From social influencers, B2B, strategic partners, publishers, and traditional affiliates...we have them covered. Our combined suite of products covers the full life partnership lifecycle including; onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud.  Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 800 employees and eleven offices across the United States, Europe, Africa and Asia. 

If you have a desire to work in an organization that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Your Role at Impact:

As a key member of the Global TA Team, you will be part of our growing US Team. You will partner with our Go-To-Market (GTM) functions, continuing to build out world class teams across the United States. You will own the entire end to end recruitment process, whilst partnering with impact.com leadership. You will grow and build out our US locations ( New York, Santa Barbara, Seattle and Columbus), remote and other planned hubs. You will ensure a best in class candidate and hiring manager experience. 

Does this sound like you? 

  • Experienced recruiter across Go-To-Market (GTM)  - sales, customer success, marketing & operations
  • Experience of hiring across key US markets 
  • Able to source and build talent pools of passive candidates via multiple channels
  • Strong communication and business partnering skills
  • Ability to work across all levels of Impact.com, owning relationships across different departments
  • Consultative approach and mindset. Thinking and acting like a true business partner 
  • Happy to work autonomously, whilst aligning to the wider business OKRs
  • Agile mindset - happy to hire across other regions if needed and get involved in value add project work
  • Data mindset - you use data to drive hiring plans and update hiring managers 

Responsibilities:

  • Drive the full cycle recruitment process for Go-To-Market (GTM) hiring and have a “hands-on” approach to attracting, assessing and on-boarding the best talent
  • Devise creative ways to build multiple talent pipelines and execute on research, referral generation, sourcing campaigns and events
  • Assess current processes and advise on process improvement opportunities with the aim of standardizing our recruiting practices
  • Analyze and research recruitment data, online market trends and previous marketing activities to direct activities

Benefits/Perks:

  • Unlimited PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognizing that it is important to be happy and fulfilled in both
  • Training & Development 
  • Flexible work hours
  • Health Insurance
  • Casual work environment

impact.com is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

 


R&D - Product

QA Analyst (Data Platform)
Columbus
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Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

  • Passionate about its people
  • Focused on delivering the very best tech to our customers
  • Offering the flexibility to work how and where you are most successful
  • Obsessed with our customer’s success
  • The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
  • Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
  • Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

 

Your Role at Impact:

The Primary Objective of this position is to support the business requirements with the provision of testing and quality assurance of a software solution. To support Business-related test activity, in terms of communications to and from the business test representatives and ensuring that key test issues are managed or escalated as necessary.

What You'll Do:

  • Analyse test requirements and test scenarios
  • Design, coordinate and execute testing, in liaison with the team
  • Plan, schedule and prioritize tests to meet development targets
  • Creation of appropriate test data
  • Maintain and enhance the test case repository
  • Provide test results and test status to relevant stakeholders
  • Track and report on software defects
  • Ensure risks have appropriate mitigation strategies and escalated were necessary
  • Ensure Service Level Agreements are met and exceeded 
  • Provide Quality Assurance expertise throughout the development life cycle.
  • Responsible for ensuring all information systems products and services meet organization standards and end-user requirements.
  • Excellent communication skills
  • Attention to detail
  • Analytical mind and problem-solving aptitude

 

What You Have:

  • 2+ years proven experience as a Quality Assurance Analyst
  • Related Technical experience. Bachelor’s Degree or equivalent work experience and/or Certifications.
  • Experience with automated testing tools such as Selenium WebDriver / Postman will be an advantage
  • Drives continuous improvement through all processes, including but not limited to, team standards, test planning, resourcing and test execution, as well as debugging, metric collection, and reporting.
  • Demonstrated knowledge and experience in the development lifecycle and QA processes/methodology.
  • Test Reports and maintaining Test Documentation
  • Demonstrated experience using test management/defect tracking tools, management tools, Agile, TFS, and SQL server.
  • Performing under pressure
  • Decisiveness
  • Accuracy
  • Creativity
  • Devotion to quality
  • Analyzing
  • Required to work as part of a team and will be jointly responsible for assisting with test activities

 

Benefits/Perks:

  • Unlimited PTO policy
    • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development
    • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund 
    • Group schemes with Discovery & Bonitas for medical aid
    • Group scheme with Momentum for provident fund
  • Stock Options
    • 4-year vesting schedule pending Board approval
  • Internet Allowance
  • Flexible work hours
  • Casual work environment

 

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI- KD1


R&D - Tech

Senior Software Engineer (Java, Scala, Cloud)
Columbus, Santa Barbara
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Role Title: Software Engineer (Java, Scala, Cloud)

 

The Company

 

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you. 

 

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and eleven offices across the United States, Europe, Africa, and Asia. 

 

Why this role is exciting! 

As an Engineer at Impact, you'll work on a global team, building real time data processes at-scale. You can be part of the design and build of distributed systems with an opportunity to become an expert in the field.

 

We work with many of the world’s best-known brands - you will be directly building the product we are selling to these companies.

 

What you will be doing: 

  • Design, Code, and Automate Tests for new features
  • Solve real-world problems on the Partnership Platform for well-known brands
  • Solve technical engineering problems of scale and performance
  • Work directly with Product & Engineering to gather requirements
  • Be part of an agile team process and continuous improvement
  • Collaborate over Slack and Zoom with remote team members
  • Role is expected to share in on-call rotation; team owns production

 

Does this sound like you?

  • 1-5 years experience programming using open source technologies
  • Good communication skills
  • Good problem-solving skills
  • Work well independently and collaboratively
  • B.S. in Computer Science or equivalent experience
  • Tools & Skills
    • Java / Scala | SQL
    • Git | Gradle / Maven | IntelliJ / Eclipse
    • MacOs / Linux | Cloud Computing | Big Data
    • Apache: Spark, Kafka, Impala, Kudu
    • Google: Dataproc, PubSub, BigQuery

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Maternity/Paternity leave
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

--

 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Software Engineer (Full Stack)
Columbus
Read more

The Company:

At Impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. If you are looking to join a team where your opinion is valued, your contributions are noticed, you get to work with fun and talented people solving cutting edge marketing challenges with technology, and advance your career, this is the place for you.

Impact.com is the global leader in Partnership Automation and catalyst for the new Partnership Economy. Impact accelerates enterprise growth by scaling discovery, recruitment, on-boarding, engagement and optimization of all types of partnerships. Impact’s Partnership CloudTM provides automation for the full partnership life cycle; confident decision making and optimization through measurement and attribution; and protection from fraud. Impact drives revenue growth for global enterprises such as Cabela’s, Fanatics, Getty Images, Lenovo, Levi’s, Techstyle and Ticketmaster. Founded in Santa Barbara, CA in 2008, Impact has grown to over 400 employees and ten offices across the United States, Europe, Africa and Asia.

Why this role is exciting!  

  • As a Software Engineer at Impact, you will create and support features on our platform which are used by many of the world’s top brands to grow their businesses.
  • You will be a member of our Reporting Platform squad, building reporting and data visualization features that provide an interactive experience for our end users.
  • You will become proficient in the latest in Java, React, Unit Testing, TDD, JavaScript, Spring, while mastering our platform and code base.

Does this sound like you:

  • Foundation in Java development
  • Web development experience
  • Experience with a modern JavaScript framework, React preferred
  • Understanding of Test Driven Development preferred
  • Basic SQL skills
  • Good communication and collaboration skills
  • Be a critical thinker and inventive problem-solver
  • Detail-oriented and able to efficiently prioritize tasks
  • Healthy dose of initiative and the ability to remain flexible
  • Up to 3 years professional experience

 Responsibilities:

  • Code, Test and Support features on the Impact Reporting Platform
  • Review pull requests from your peers
  • Contribute towards the design of new features
  • Collaborate with team members

Benefits/Perks:

  • Medical, Dental and Vision insurance
  • Generous vacation
  • Flexible work hours
  • Catered lunch every Thursday, a snack bar, and coffee to keep you fueled
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans team building and other events to celebrate our many successes
  • An established company with a cool, high velocity work ethos, where each person can make a difference!

_______________________________________________

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Software Engineer (Java, Scala, Cloud)
Columbus
Read more

Role Title: Software Engineer (Java, Scala, Cloud)

 

The Company

 

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you. 

 

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and eleven offices across the United States, Europe, Africa, and Asia. 

 

Why this role is exciting! 

As an Engineer at Impact, you'll work on a global team, building real time data processes at-scale. You can be part of the design and build of distributed systems with an opportunity to become an expert in the field.

 

We work with many of the world’s best-known brands - you will be directly building the product we are selling to these companies.

 

What you will be doing: 

  • Design, Code, and Automate Tests for new features
  • Solve real-world problems on the Partnership Platform for well-known brands
  • Solve technical engineering problems of scale and performance
  • Work directly with Product & Engineering to gather requirements
  • Be part of an agile team process and continuous improvement
  • Collaborate over Slack and Zoom with remote team members
  • Role is expected to share in on-call rotation; team owns production

 

Does this sound like you?

  • 1-5 years experience programming using open source technologies
  • Good communication skills
  • Good problem-solving skills
  • Work well independently and collaboratively
  • B.S. in Computer Science or equivalent experience
  • Tools & Skills
    • Java / Scala | SQL
    • Git | Gradle / Maven | IntelliJ / Eclipse
    • MacOs / Linux | Cloud Computing | Big Data
    • Apache: Spark, Kafka, Impala, Kudu
    • Google: Dataproc, PubSub, BigQuery

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Maternity/Paternity leave
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

--

 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Software Technical Support
Columbus, New York, San Francisco, Santa Barbara, Seattle
Read more

Our Company:

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you.

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and ten offices across the United States, Europe, Africa, and Asia.

Why this role is exciting:

An opportunity to join a Global company delivering Global Support. The broader Global team consists of around 20x people,  spanning across Cape Town, New York, Santa Barbara and Sydney. The collective teams support our various regions - US, EMEA and APAC. It’s a really exciting time to join the business as we are scaling globally fast, with a massive focus on the Support function.

Does this sound like you?

  • Experience (3+ years) in all of these areas is preferable:
    • Customer Technical Software Support
    • Global Support
    • Working in a SaaS Product based business
    • Marketing exposure or experience
    • Technical or Analytical Campaign Manager
    • Affiliate/Partnership Marketing experience
    • Front-end development
    • Familiarity with concepts like APIs, FTPs

What you bring to the role:

  • Professional interpersonal skills, excellent written and verbal communication.
  • Ability to handle conflicting priorities and triage accordingly.
  • Strong ability to troubleshoot and debug customer support issues.
  • Detail-oriented, able to effectively prioritize tasks and solid time management.
  • A healthy dose of initiative and the ability to remain flexible.
  • Hungry to learn and continuously grow your knowledge as the Product/Business evolves. 
  • Enthusiastic team player.
  • Provide on-call support on an as needed basis.
  • The ability to own and drive cross departmental projects.

What you will be doing:

  • Provide enterprise-level Product Support to our customers and Partners, covering chat and ticketing. 
  • Manage support cases to ensure issues are recorded, tracked, resolved, and follow ups are done in a timely manner.
  • Contribute to internal and external knowledge Base Support documentation.  arching, diagnosing, troubleshooting, identifying solutions to resolve customer and system issues.
  • Following standard procedures for proper escalation of unresolved issues to collaborate with the appropriate internal teams like Product, Engineering, Success to ensure we resolve client issues promptly and efficiently.
  • Working with the Snr team to drive operational efficiencies, change and alignment with internal teams. 
  • Partner with project stakeholders to ensure that they are adequately informed on the project’s progress.
  • Mentoring the broader team.

Benefits/Perks:

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Weekly catered lunches, a healthy snack bar, and phenomenal coffee to keep you fueled
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans our happy hours, parties and other events to celebrate our many successes.
  • An established company with a cool, high velocity work ethos, where each person can make a difference!

_________

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.