Join our Columbus office

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit www.impact.com.

Your Role at impact.com: 

As an Implementation Engineer, you will be responsible for learning impact.com’s technology and assisting with proposing and implementing technical solutions for our clients on the company’s SaaS platform. Working alongside the Onboarding, Client Success, and other internal teams, you will interact with clients (business and technology), answering questions about the integration process, best practices, and impact.com’s technology, with the goal of getting clients live with their implementations in a timely manner.

What You'll Do:

• Keep up-to-date with impact.com’s technology and industry updates
• Design solutions & drive technical implementation of new and existing impact.com clients
• Lead technical conversations to scope and propose the best solution based on the clients’ business needs
• Develop and contribute to the platform’s technical integration documentation
• Work hand-in-hand with our Onboarding team to provide customers with a best-in-class, streamlined onboarding experience
• Support Sales and Pre-Sales teams as a product specialist and technical resource for complex deals and general knowledge sharing
• Troubleshoot client issues as encountered during the onboarding process

What You Have:

• Self-starter with a focus on creating and/or refining operational processes
• Voracious learner who is willing to be out of their comfort zone
• Natural curiosity leading to a deep understanding of the client’s challenges
• Passion for solving customer issues in a fast paced environment
• Phenomenal problem-solving & troubleshooting skills
• Excellent verbal & written communication in English, including the ability to communicate complex technical information to a non-technical audience
• Solid foundational knowledge and hands-on practical experience in utilizing web technologies including but not limited to HTML, JavaScript, SQL and REST APIs
• Shadow senior resources on increasingly complex integrations, and seek assistance for medium to complex rescoping requests
• Practical experience in the design and implementation of client solutions on SaaS platforms, preferably in digital marketing domain
• Bachelor’s degree in Computer Science, Engineering, Science, Maths, related Science or Commerce discipline or equivalent experience
• Proven performance in an Integration Support, Sales Engineering, Software Development or related discipline, preferably in an external customer-facing capacity.
• 2-4 years working in a tech-focused role at a digital marketing or technology focused company.
• Familiarity of affiliate and/or digital marketing industry preferred.

Salary Range: $90,000.00 - $115,000.00 per year, plus an additional 5% variable annual bonus contingent on Company performance and eligible to receive a Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Technology Stipend 
• Continued access to Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI_NewYork,NewYork

#LI_Santa_Barbara

#LI_Columbus

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit www.impact.com.

Your Role at impact.com:

impact.com is growing, and we are seeking a leader to coach a team to successful outcomes. If you have experience managing a team, providing strategy and recommendations for growing partnerships, and are solutions-oriented, data-driven, and customer-focused, we want you to lead this team! 

What You'll Do:

• Leading and growing a team of Customer Success Managers (CSMs) by mentoring and coaching, guiding them to find their own solutions, running collaborative team calls and weekly one on ones.
• Overseeing an assigned book of business where CSMs are building strong client relationships, increasing client spend, driving product adoption, and cross-sells.
• Using management and analytical skills to build a strong CSM team focused on growth and retention.
• Implementing process improvements across the team and/or organization.
• Collaborating with Customer Engineering, Support, Product, Onboarding and other groups to resolve client challenges.
• Using organization and attention to detail skills to drive projects and solutions to completion. 

What You Have:

• Solution-oriented and collaborative: enjoys creating and implementing process improvements.
• Client-focused: using tools & resources to ensure customers are responded to quickly, gain resolution, and are satisfied. Improving overall NPS.
• Team focused: guiding a team to drive maximum productivity and growth, while maintaining a positive culture through recognition and staff development.
• Using industry knowledge to inform clients on how to improve their partnership programs and increase adoption of the entire Partnership Cloud suite. (Current knowledge of the Partnership Cloud is a plus.)
• Knowledge of FreshDesk (or other ticketing software), Jira, SFDC, and Google Suite.
• 5+ years of experience in Digital, Affiliate, or Performance Marketing, 3+ years of experience managing people and teams.
• Experience with cloud-based SaaS products
• Experience working independently as well as part of a team in an energetic, fast-paced environment
• Ability to read, write and speak with internal and external stakeholders in a highly professional and convincing manner

Salary Range: $130,000 - $140,000 per year, plus an additional 25% Variable Commission Plan ($32,500-$35,000) for an OTE of $162,500-$175,000 and generous stock (RSU) award.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Technology Stipend 
• Continued access to Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Santa_Barbara

#LI-New_York_City_New_York

#LI-Columbus

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit www.impact.com.

Your Role at impact.com:

As a Deal Desk Analyst, you'll play a key role in driving deal execution by coordinating across teams to ensure order forms and amendments are processed efficiently and accurately. You'll help ensure every deal aligns with impact.com’s pricing strategy, company goals, and legal standards. This is a highly visible and collaborative role with a direct impact on deal velocity and win rates. Success in this position requires sharp analytical thinking, strong cross-functional communication, and exceptional attention to detail.

What You'll Do:

• Prepare and draft accurate order forms and amendments using Ironclad (CLM) in a timely manner.
• Maintain data integrity in Salesforce CPQ by identifying and correcting quote or contract discrepancies.
• Review deal submissions to ensure alignment with pricing policies, internal processes, and business objectives.
• Serve as a subject matter expert on quoting processes, and pricing and packaging structures.
• Collaborate closely with Sales, RevOps, Legal, FP&A, Accounting, and Product teams to keep pricing guidelines and processes current and well-communicated.
• Support the development of innovative deal structures to meet unique business goals.

What You Have:

• 1-3 years of experience in Deal Desk, Legal, data entry, or other sales-support roles (SaaS experience is a plus).
• Sharp analytical skills with a meticulous eye for detail, even in fast-paced, occasionally high-pressure environments.
• Exceptional written communication skills with confidence in navigating legal contractual language. Bilingual proficiency in English and Chinese (both written and spoken) is highly valued and preferred for west coast applicants.
• Excellent multitasking abilities with a focus on accuracy and quick turnaround times.
• Experience with Salesforce CPQ and/or Ironclad preferred (or similar quoting, contract lifecycle management, or database systems) 
• Proactive, collaborative mindset with strong problem-solving skills and a positive, can-do attitude.
• Creative, resilient, and an effective team player who thrives in cross-functional settings.
• Confidence communicating across all levels of the organization.
• Unwavering integrity and sound judgment when handling sensitive or confidential information.

Salary Range: $70-$80K plus an additional 5% variable annual bonus contingent on Company performance and eligible to receive a Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Technology Stipend 
• Continued access to Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI_NewYork_NewYork

#LI_SantaBarbara

#LI_Columbus

#LI_Seattle

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit www.impact.com.

Your Role at impact.com:

As a Senior Compensation Analyst, you will play a key role in evolving, managing, and analyzing impact.com’s compensation programs to ensure they are competitive, equitable, and aligned with business goals. 

What You'll Do:

• Lead market analysis and benchmarking efforts to ensure impact.com maintains competitive and equitable pay practices.
• Own the job evaluation process, partnering with Business Partners, Recruiters, Hiring Managers, and Finance to assess roles, levels, and compensation bands.
• Manage the annual compensation review cycle, including merit, bonus, and equity planning, in collaboration with Finance and senior leadership.
• Develop compensation insights and reports providing recommendations based on internal data and external market trends.
• Drive the design, implementation, and continuous improvement of compensation structures, policies, and programs that support employee retention and motivation.
• Ensure compliance with pay transparency laws and regulatory requirements, staying ahead of emerging compensation-related legislation.
• Serve as a trusted advisor to Business Partners and Talent Acquisition on compensation-related matters, guiding decision-making on offers, promotions, and adjustments.
• Partner with Finance to conduct compensation modeling, forecasting, and budgeting for salary increases, equity grants, and incentive programs.
• Leverage HR technology and tools (e.g. Pave, BambooHR) to optimize data accuracy, reporting, and decision-making.

What You Have:

• 6+ years of experience in compensation analysis and total rewards at a high-growth technology organization with a global footprint
• Certified Compensation Professional (CCP) or similar certification is a plus.
• Strong command of compensation benchmarking methodologies and experience with salary surveys (e.g., Mercer, Pave)
• Proficiency in Excel and data visualization tools (Google Sheets, Tableau, or similar)
• Ability to translate complex compensation data into meaningful insights and presentations for business leaders
• Experience managing global compensation programs across multiple job families, levels, and countries
• Understanding of pay transparency laws and compliance considerations
• Experience with private equity compensation and stock option plans
• Exceptional attention to detail and analytical problem-solving skills
• Strong stakeholder management and communication skills, with the ability to influence across levels

Salary range: $130,000.00 - $140,000.00 per year, plus an additional 5% Company annual bonus contingent on Company performance and eligibility to receive a Restricted Stock Unit (RSU) grant

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental, and Vision insurance
• Unlimited, responsible PTO
• Parental Leave
• Technology Stipend 
• Office-only catered lunch every Tuesday and Thursday, a healthy snack bar, and great coffee to keep you fueled. 
• 401(k) with company matching
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!

impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI_Columbus_Ohio

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit www.impact.com.

Your Role at impact.com:

As a Software Engineer at impact.com, you'll work on a global team, building real time data processes at-scale - ingesting data, enriching, and landing into reporting.  You will be part of the design and build of distributed systems with an opportunity to become an expert in the field.

We work with many of the world’s best-known brands - you will be directly building the product we are selling to these companies.

What You'll Do:

• Design, code, and automate tests for new product features around Data Pipelines
• Leverage technologies like Kafka, Spark, Dataproc, BigTable, Streaming
• Work directly with huge datasets not only processing but in backend storage systems
• Resolve real-world challenges for Brands on our Partnership Platform
• Address complex technical engineering issues related to scale and performance
• Engage directly with the Product team and other engineers to gather and understand requirements
• Be part of an agile team process and continuous improvement
• Collaborate with remote team members using tools like Slack and Zoom
• Participate in an on-call rotation schedule as part of the team's commitment to own production

What You Have:

• A desire to process data at scale and ideally experience doing so
• A solid background and understanding of Java and/or Scala
• 2+ years experience in programming
• Strong communication skills
• A problem-solver, eager to address challenges and deliver solutions
• Thrives independently and when collaborating within a team
• B.S. in Computer Science or equivalent professional experience
• Tools & Skills
• Java / Scala
• SQL 
• Git | Gradle | IntelliJ
• MacOs / Linux | Cloud Computing

Salary Range: $95,000 - $105,000 per year, plus an additional 5% variable annual bonus contingent on Company performance and eligible to receive a Restricted Stock Unit (RSU) grant. *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Technology Stipend 
• Continued access to Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid