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We’re hiring! We are entering an exciting new phase in our evolution, and we want you to grow with us. Check out the current opportunities at impact.com to find your place on our team.

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G&A - Finance

Manager, Deal Desk
Columbus
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The Company

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you. 

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 800 employees and eleven offices across the United States, Europe, Africa, and Asia. 

Why this role is exciting!

The Manager, Deal Desk role has a direct impact on the successful growth of the company by increasing both speed and accuracy of order requests while helping to structure win-win deals. This position is very collaborative and interacts at all levels of the organization with a high degree of management visibility.  With a skilled team, the Manager, Deal Desk has the resources to effect change that drives the organization forward.

What you will be doing:

  • Leader of a Deal Desk Cross-Functional Team (Sales, RevOps, FP&A, Accounting, Delivery, Legal, Product)
  • Quarterback development and approval of non-standard Order Requests and Agreements following company policies and guidelines
  • Ensure compliance with pricing structure, profitability, and configuration requirements for non-standard deals
  • Create deal summaries with a risk/reward assessment when needed for senior leadership approval
  • Serve as a trusted advisor
  • Develop creative deal structures
  • Collaborate with Sales leadership to effectively coordinate and manage month and quarter end deal closure
  • SME in use of the quoting tools and pricing
  • Develop best practices for pricing and business terms, based on the improved use of data and market knowledge to support decisions
  • Partner with other company functions to help set policies, process and procedures and assist or drive their implementation

Does this sound like you? 

  • Strong communication skills
  • Experience with pricing negotiations
  • High attention to detail
  • Comfortable communicating with all levels of the organization
  • Comfortable with a fast paced environment
  • Ability to read, understand and draft contractual business terms and conditions.
  • Basic understanding of SaaS revenue recognition principles and SOX.
  • Salesforce CPQ and Ironclad experience preferred

Traits

  • Strong customer service orientation
  • Collaborative relationship builder
  • Empathetic and a team player
  • Focus on closing deals
  • Creative
  • Persistent, patient and resilient

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Maternity/Paternity leave
  • Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


R&D - Tech

Build Engineer
Columbus
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Our Company:

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you.

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and ten offices across the United States, Europe, Africa, and Asia.

Why this role is exciting:

As a Build Engineer you will be responsible for working hands-on to design, develop and implement processes that automate the build, staging, release & deployment of the software platform. You will also be responsible for infrastructure provisioning through build pipelines. As an enabler of engineering, you will have a direct impact on the productivity of the systems development life cycle.

Responsibilities:

  • The main purpose of Build is to homogenize development and operations, and to create a collaborative and complementary development culture.
  • The methods through which this is most pronounced is automation; including, but not limited to: 
    • Continuous integration & deployment
    • Continuous code quality monitoring
    • Continuous security scanning & license compliance monitoring
    • Configuration management
    • Infrastructure as Code
    • Increase efficiency and optimal use of organizational resources
    • Increase cross-team collaboration and employee satisfaction
    • Support engineers in debugging & resolving issues surrounding build and staging & production deployments

Does this sound like you?

  • Self starter
  • Adaptability
  • Drive
  • Social Skills
  • Personal Development
  • Initiative
  • Previous experience as a software engineer, build / automation engineer
  • Automation & Configuration Management
  • CI/CD Tools. Preferably experience in Jenkins administration & writing pipelines
  • Experience Building Tools
  • Programming and/or scripting language competency, with at least one of; Shell, Java, Groovy
  • Gradle with Groovy configuration & plugin authoring

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • 401k matching
  • Stock Options
  • Flexible work hours
  • Maternity/Paternity Leave
  • An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
  • An established company with a cool, high velocity work ethos, where each person can make a difference!

________________________________________________________________

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.




 

Software Engineer (Full Stack)
Columbus
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The Company:

At Impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. If you are looking to join a team where your opinion is valued, your contributions are noticed, you get to work with fun and talented people solving cutting edge marketing challenges with technology, and advance your career, this is the place for you.

Impact.com is the global leader in Partnership Automation and catalyst for the new Partnership Economy. Impact accelerates enterprise growth by scaling discovery, recruitment, on-boarding, engagement and optimization of all types of partnerships. Impact’s Partnership CloudTM provides automation for the full partnership life cycle; confident decision making and optimization through measurement and attribution; and protection from fraud. Impact drives revenue growth for global enterprises such as Cabela’s, Fanatics, Getty Images, Lenovo, Levi’s, Techstyle and Ticketmaster. Founded in Santa Barbara, CA in 2008, Impact has grown to over 400 employees and ten offices across the United States, Europe, Africa and Asia.

Why this role is exciting!  

  • As a Software Engineer at Impact, you will create and support features on our platform which are used by many of the world’s top brands to grow their businesses.
  • You will be a member of our Reporting Platform squad, building reporting and data visualization features that provide an interactive experience for our end users.
  • You will become proficient in the latest in Java, React, Unit Testing, TDD, JavaScript, Spring, while mastering our platform and code base.

Does this sound like you:

  • Foundation in Java development
  • Web development experience
  • Experience with a modern JavaScript framework, React preferred
  • Understanding of Test Driven Development preferred
  • Basic SQL skills
  • Good communication and collaboration skills
  • Be a critical thinker and inventive problem-solver
  • Detail-oriented and able to efficiently prioritize tasks
  • Healthy dose of initiative and the ability to remain flexible
  • Up to 3 years professional experience

 Responsibilities:

  • Code, Test and Support features on the Impact Reporting Platform
  • Review pull requests from your peers
  • Contribute towards the design of new features
  • Collaborate with team members

Benefits/Perks:

  • Medical, Dental and Vision insurance
  • Generous vacation
  • Flexible work hours
  • Catered lunch every Thursday, a snack bar, and coffee to keep you fueled
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans team building and other events to celebrate our many successes
  • An established company with a cool, high velocity work ethos, where each person can make a difference!

_______________________________________________

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Software Engineer (Java, Scala, Cloud)
Columbus
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Role Title: Software Engineer (Java, Scala, Cloud)

 

The Company

 

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you. 

 

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and eleven offices across the United States, Europe, Africa, and Asia. 

 

Why this role is exciting! 

As an Engineer at Impact, you'll work on a global team, building real time data processes at-scale. You can be part of the design and build of distributed systems with an opportunity to become an expert in the field.

 

We work with many of the world’s best-known brands - you will be directly building the product we are selling to these companies.

 

What you will be doing: 

  • Design, Code, and Automate Tests for new features
  • Solve real-world problems on the Partnership Platform for well-known brands
  • Solve technical engineering problems of scale and performance
  • Work directly with Product & Engineering to gather requirements
  • Be part of an agile team process and continuous improvement
  • Collaborate over Slack and Zoom with remote team members
  • Role is expected to share in on-call rotation; team owns production

 

Does this sound like you?

  • 1-5 years experience programming using open source technologies
  • Good communication skills
  • Good problem-solving skills
  • Work well independently and collaboratively
  • B.S. in Computer Science or equivalent experience
  • Tools & Skills
    • Java / Scala | SQL
    • Git | Gradle / Maven | IntelliJ / Eclipse
    • MacOs / Linux | Cloud Computing | Big Data
    • Apache: Spark, Kafka, Impala, Kudu
    • Google: Dataproc, PubSub, BigQuery

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Maternity/Paternity leave
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

--

 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Software Technical Support
Columbus, New York, San Francisco, Santa Barbara, Seattle
Read more

Our Company:

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you.

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and ten offices across the United States, Europe, Africa, and Asia.

Why this role is exciting:

An opportunity to join a Global company delivering Global Support. The broader Global team consists of around 20x people,  spanning across Cape Town, New York, Santa Barbara and Sydney. The collective teams support our various regions - US, EMEA and APAC. It’s a really exciting time to join the business as we are scaling globally fast, with a massive focus on the Support function.

Does this sound like you?

  • Experience (3+ years) in all of these areas is preferable:
    • Customer Technical Software Support
    • Global Support
    • Working in a SaaS Product based business
    • Marketing exposure or experience
    • Technical or Analytical Campaign Manager
    • Affiliate/Partnership Marketing experience
    • Front-end development
    • Familiarity with concepts like APIs, FTPs

What you bring to the role:

  • Professional interpersonal skills, excellent written and verbal communication.
  • Ability to handle conflicting priorities and triage accordingly.
  • Strong ability to troubleshoot and debug customer support issues.
  • Detail-oriented, able to effectively prioritize tasks and solid time management.
  • A healthy dose of initiative and the ability to remain flexible.
  • Hungry to learn and continuously grow your knowledge as the Product/Business evolves. 
  • Enthusiastic team player.
  • Provide on-call support on an as needed basis.
  • The ability to own and drive cross departmental projects.

What you will be doing:

  • Provide enterprise-level Product Support to our customers and Partners, covering chat and ticketing. 
  • Manage support cases to ensure issues are recorded, tracked, resolved, and follow ups are done in a timely manner.
  • Contribute to internal and external knowledge Base Support documentation.  arching, diagnosing, troubleshooting, identifying solutions to resolve customer and system issues.
  • Following standard procedures for proper escalation of unresolved issues to collaborate with the appropriate internal teams like Product, Engineering, Success to ensure we resolve client issues promptly and efficiently.
  • Working with the Snr team to drive operational efficiencies, change and alignment with internal teams. 
  • Partner with project stakeholders to ensure that they are adequately informed on the project’s progress.
  • Mentoring the broader team.

Benefits/Perks:

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Weekly catered lunches, a healthy snack bar, and phenomenal coffee to keep you fueled
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans our happy hours, parties and other events to celebrate our many successes.
  • An established company with a cool, high velocity work ethos, where each person can make a difference!

_________

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.