Join our Sydney office

The Company: 

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you. 

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 1000 employees and eleven offices across the United States, Europe, Africa, and Asia. 

Why this role is exciting!

The Channel Partnerships Manager - Agency is responsible for the overall growth of Impact’s partnerships with agencies in their respective region. As the leading Partnership and Affiliate software, Impact works with Agencies as operational and mutual referral partners. Thai role interfaces closely with the Sales and Marketing teams.

Key performance indicators for the CPM-A role are: growth of the number of agencies as part of the Impact Agency Partner Program, growth in referrals from agencies, agency certification of PXA - Partnerships Experience Academy.

What you will be doing:

• Grow the volume of referrals from both the existing and new-to-Impact agencies
• Manage the inbound referral process between partners and Impact Sales - transmitting information and leads to the appropriate Impact team members 
• Direct the outbound referral process - coordinating and executing requests for agency introductions for both current and prospective clients
• Source and nurtures new agency leads from inception and through to an established and active partner
• Collaborate with Sales in negotiation across agency license terms for existing agency partners during renewal and executes all upsells for agency licenses, where appropriate
• Conducts business reviews with strategic agencies to review progress and encourage more new business opportunities
• Updates the internal CRM (Salesforce) daily with all interactions with agencies and maintains accurate reporting on all leads, outbound referrals and renewals 

Does this sound like you?  

• Do you have strong BD acumen and experience and are you exceptional in presenting new ideas to partners?
• Do you have experience working with digital marketing agencies?
• Do you know how to leverage your network and personal connections to grow your sphere of influence within an organization?
• Do you love meeting new people, learning about new technologies, and finding ways to create a productive, revenue producing partnership?
• Are you ambitious, wanting an opportunity to pave your way as a leader in a completely new ecosystem?
• Nice to have: Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.

Benefits (Perks):

• Responsible PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Flexible remote working policy
• Pension scheme, health and dental insurance among other regular health and wellness (physical, mental, and financial) initiatives
• 6 months paid parental leave
• Regular community involvement opportunities - we believe that we can always find new ways to #createimpact around us - check out some of our recent activities that have won us recognition in the industry

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

The Company: 

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you. 

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 1000 employees and eleven offices across the United States, Europe, Africa, and Asia. 

Why this role is exciting: 

As a Publisher Development Manager, you will be responsible for managing day-to-day interactions with a portfolio of ANZ’s largest publishers at impact.com. You will be the trusted adviser and driven by delivering a world class experience to partners day in day out. You will have a customer centric mentality, keeping your partners success at the heart of everything you do. You will be solutions focussed, able to identify gaps in the process and build for a better operating model. Your role is pivotal to ensure publishers feel supported and empowered to grow their partnerships with our advertisers at Impact.

What will you be doing:

• Ongoing management of tier 1 marketplace publishers, with the goal of increasing earnings for publishers in the ANZ market
• Developing individual growth plans that yield mutually beneficial outcomes for both publishers and impact.com advertisers
• Run gap analysis and matchmaking efforts to ensure optimal exposure across impact.com advertiser portfolio
• Regular checkins with partners and business reviews to establish long term growth goals and objectives
• Run training sessions and product enablement sessions to ensure partners make optimal use of the impact.com suite of products
• Identify opportunities for cross-selling impact.com supply-side suite of technologies to key publishers in ANZ
• Identify key operational improvements across the publisher development team, develop processes and document
• Analyze publisher data regularly to ensure publishers are engaged and growing
• Build strong relationships with internal teams, locally, regionally and globally

Does this sound like you?

• 2-3 years experience within affiliate marketing / digital agency / publisher / online retailer / publisher network
• Natural relationship builder: Ablity to craft long term, interpersonal relationships
• Strong communicator: communicate effectively with publishers, advertisers and internal team members
• Data-driven: accurately measure the effectiveness of programs and efforts, use findings to improve processes
• Prioritization: prioritize effectively based on activities that will receive higher return for all audiences 
• Agile: be able to adapt quickly to changes and adopt new strategies
• Self-Motivated, Attention to Detail, Passion for Learning, Team player
• Nice to Have: Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.

Benefits (Perks): 

• Responsible PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Flexible remote working policy
• Top tier health insurance among other regular health and wellness (physical, mental, and financial) initiatives
• 6 months paid parental leave
• Regular community involvement opportunities - we believe that we can always find new ways to #createimpact around us - check out some of our recent activities that have won us recognition in the industry

• Regular Cross Departmental Social Events - Create meaningful relationships with your co-workers and build relationships with teams you don’t normally interact with

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.