Adaptable. Passionate. Collaborative.

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics, visit www.impact.com.

 Why this role is exciting:

This role is pivotal in driving internal company value by shaping the strategic vision, design, development, and adoption of our internal applications ecosystem. As the Product Manager for Internal Tooling, your focus will be on enabling the business internally by enhancing efficiencies, productivity, integrations, automations, and usability. You will ensure that the internal user experience is seamless, intuitive, and highly effective for impact.com employees, who are your primary clients.

In this role, you will be responsible for understanding the unique needs of various internal teams and translating these needs into actionable product strategies. You will collaborate closely with internal stakeholders and success representatives to ensure that our internal tools not only meet but exceed the expectations of our staff, driving productivity and satisfaction across the organization.

Moreover, you will be the primary driver of our internal product-led growth strategy,  and determine the best course forward to retain our large enterprise brands while transforming our demand-side product offering into something simple, requiring no internal employee involvement, and with a short time to value.

This role is to be based in Cape Town

What you'll do:

Data and Insights:

• Collaborate with internal analytics and UX research teams to assess the effectiveness of internal tools and applications.
• Engage with internal stakeholders to understand their needs and foster empathy throughout the product life cycle.
• Utilize product analytics tools such as Pendo and Google Analytics to perform user segment analysis, focusing on internal user behavior and productivity.
• Analyze reports to identify insights and patterns, drawing actionable recommendations for improving internal efficiencies and productivity.
• Actively solicit feedback, insights, and input from internal teams to continuously enhance the internal user experience.
• Proficiently write MySQL queries to extract and analyze data for deeper insights and decision-making.

Strategic Thinking:

• Set the vision and strategy for the internal applications ecosystem, driving efficiency, productivity, integrations, automations, and usability across the organization.
• Lead large-scale cross-functional initiatives focused on enhancing internal tooling and report progress to leadership.
• Structure and guide strategic conversations involving multiple stakeholders at all levels to align on internal tool enhancements and priorities.
• Facilitate brainstorming sessions to generate new initiatives aimed at improving the internal user experience and operational efficiency.
• Conduct research to identify new opportunities for internal disruption and innovation within the company’s toolset.

Communication:

• Clearly communicate objectives, progress, and outcomes across functions to ensure alignment and understanding of internal tool initiatives.
• Collaborate with external third parties as necessary to support the development and integration of internal tools.
• Proactively address potential challenges with other functions, resolving conflicts and ensuring smooth project execution.
• Manage stakeholder expectations effectively, ensuring alignment and transparency throughout the project lifecycle.

Collaboration and Project Management:

• Effectively negotiate and maintain positive relationships across teams to drive the successful implementation of internal tool projects.
• Lead and actively participate in group meetings to align on project goals and timelines.
• Remove roadblocks and ensure that internal tooling projects meet their objectives and deadlines.
• Coordinate the development process from a product perspective, ensuring alignment with internal user needs and company goals.
• Oversee project management, ensuring seamless collaboration between different teams such as BizApps, DA, DE, OPS Eng, Finance, Core, and the customer.

Applications Ecosystem:

• Oversee the development and evolution of the internal applications ecosystem, ensuring it supports the diverse needs of various internal teams.
• Drive the adoption of new internal tools and platforms that enhance the company’s operational capabilities.
• Ensure the internal applications ecosystem is scalable, adaptable, and capable of supporting future business needs.

Efficiencies & Productivity (Enabling Employees):

• Identify opportunities to improve internal efficiencies through process optimization and the introduction of new tools.
• Develop and implement strategies to increase employee productivity by simplifying workflows and reducing manual tasks.
• Ensure that internal tools and processes enable employees to work more effectively and with greater ease.
• Prioritize and vet incoming tickets, ensuring detailed specifications are complete before initiating work.

Integrations and Automations:

• Lead initiatives to integrate internal tools with existing systems to create a seamless and connected work environment.
• Drive the automation of repetitive tasks to free up employee time for more strategic work.
• Ensure that integrations and automations are robust, reliable, and contribute to overall business efficiency.

Usability and Internal User Experience:

• Focus on enhancing the usability of internal tools, ensuring they are intuitive, user-friendly, and meet the needs of internal teams.
• Gather and analyze user feedback to continuously improve the internal user experience.
• Ensure that internal tools are designed with a user-centric approach, prioritizing ease of use and accessibility.

Additional Responsibilities:

• Stay informed on industry trends and best practices related to internal tools and user experience, attending relevant conferences and reviewing industry publications.
• Contribute to the achievement of company key results by aligning internal tool initiatives with broader company objectives.
• Provide detailed analysis and recommendations for internal tool initiatives, ensuring clarity in the long-term strategy.
• Maintain up-to-date knowledge of the company’s internal tools and platforms, becoming a subject matter expert in these areas.
• Coordinate the development and maintenance of the internal applications roadmap, ensuring it aligns with company and departmental objectives.
• Create detailed specifications for new features and epics, driving cross-functional buy-in and collaboration with other teams to advance the roadmap.
• Train and inform internal teams on new features and functionalities, ensuring smooth adoption and effective usage.
• Evaluate and manage partnership opportunities with external third parties to enhance internal tools.
• Set, track, and achieve quarterly goals (OKRs) that support the company’s internal productivity and efficiency objectives.
• Lead sprint and OBE planning, ensuring that projects are on track and aligned with company goals.
• Act as a Systems Analyst by creating and managing process documents and diagrams, particularly for processes involving different systems such as SFDC.

Does this sound like you?

• Demonstrated success participating in the excellent software products
• Bachelor's degree
• 3-6 years work experience in Product Management/or technical roles
• Ability to work with engineers and speak the same language
• Proven ability to influence cross-functional teams without formal authority
• Passionate about technology and privy to cutting-edge trends in the industry
• Experience with Agile development methodologies
• Excellent time management skills
• Strong written & oral skills
• High attention to detail

Nice to have:

•  Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks:

• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with 10X
• Stock Options
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Flexible work hours
• Casual work environment

Impact is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-RL1

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

• Passionate about its people
• Focused on delivering the very best tech to our customers
• Offering the flexibility to work how and where you are most successful
• Obsessed with our customer’s success
• The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
• Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
• Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Why this role is exciting: 

Exciting opportunity for a newly qualified CA(SA) to join the market leader in Partnership Automation as a Financial Analyst.

Financial Planning and Analysis (FP&A) is instrumental in helping to drive the decision making for Impact globally and acts as the analytical engine of our finance team to provide insights, high quality reporting and support business decision making. You will be a key functional member of Impact’s financial forecasting, annual budgeting processes, operating plan variance analysis and special projects.

You will be a key functional member of Impact’s financial forecasting, annual budgeting processes, operating plan variance analysis, and special projects.

Responsibilities: 

• Prepares financial and business related analysis and research in such areas as financial and expense performance, cost of sales, cash flow forecasting, and working capital
• Prepares consolidated forecasts and budgets and analyzes trends in revenue, expense, capital expenditures and other related areas
• Financial instruments accounting
• Assist with updating the company’s forecasting model monthly with information from the accounting systems and updating expense and revenue forecasts based on actual business events and timelines
• Monitor performance indicators, highlighting trends and analyzing causes of unexpected variance this involves updating the company dashboards and providing analysis
• Develop financial models and analysis to support strategic initiatives
• Compiles and prepares reports, graphs and charts of data developed
• Assists with special financial and business related studies and cooperates with other departments in preparing analyses
• Assist with compilation and analysis of consolidated budgets and long range plans
• Maintains and coordinates group completion of financial review templates and meetings
• Prepare presentations to Board of Directors and Senior Management Team
• Ad hoc analyses, as needed
• Support functional area leaders in development of their annual Expense and Capital budgets
• Provide monthly financial reporting and variance analysis
• Ensure budget holders understand their performance vs. budget
• Develop comprehensive monthly forecasts, with input from budget holders on all assumptions
• Work with budget holders to rebalance their plans, in response to changes in business priorities
• Prepare revised Quarterly Budgets for the company as the fiscal year progresses from each quarter to the next
• Monthly, prepare company forecasts in collaboration with cross-functional team members and provide explanations for variances from prior expectations
• Develop business cases in support of new investment opportunities, and work with cross-functional teams to develop comprehensive initiative budgets
• Develop, track, and analyze key operational metrics for each functional area

Does this sound like you?

• Newly qualified CA(SA) with Big Four audit firm experience (preferred)
• Relevant working experience within finance/audit/advisory/investment banking sectors (preferred)
• B.Com/B.Sc Degree or relevant financial qualification
• Experience preparing management accounts and financial statements
• Experience in financial analysis and modelling
• Strong understanding of accounting
• Problem solver, highly analytical, results oriented, timeliness, attention to detail and accuracy
• Ability to work in a fast paced, high energy and high responsibility environment
• Excellent communication skills, able to present at board level
• Influencing and Negotiation: Ability to influence at all levels, as well as a demonstrated ability to work effectively within a team and be assertive in driving successful management strategies
• Relationship Management: Able to build constructive and effective relationships with a broad and diverse group of business partners
• Communication Skills: Demonstrates strong listening, written and oral communication skill

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks:

• Hybrid, Casual work environment
• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Primary caregiver leave
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements

Impact is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-NK1

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics visit www.impact.com.

Your Role at impact.com:

We are looking for a data-driven and strategic Demand Generation Marketing Manager to lead our paid media efforts in the APJ region (particularly Australia and Southeast Asia) to drive customer acquisition and revenue growth for impact.com. This is a critical role where you'll own the strategy, execution, optimization, budget, and reporting of paid media campaigns—primarily focusing on Paid Search (Google) and Paid Social (LinkedIn). You will play an essential role in scaling our marketing programs, enhancing lead generation, and improving ROI across the region. Working closely with both the APJ regional marketing team and the global Demand Generation team, you will help ensure alignment with our growth objectives and contribute to building a best-in-class demand generation engine. This role reports into the RVP of Marketing, APJ who is based in Sydney.

What You'll Do:

Key responsibilities:

• Paid Media Strategy & Execution: Own the paid search and paid social strategy across Google Ads and LinkedIn to drive lead generation, conversions, and pipeline growth.
• Budget & Campaign Management: Oversee budget allocation, pacing, and spend to ensure campaigns meet KPIs and maximize ROI.
• Campaign Optimization: Continuously optimize ad copy, design, targeting, and account management for paid media channels to improve performance and efficiency.
• Creative Collaboration: Work closely with the design team to create engaging and high-performing ad creatives that resonate with our target audience.
• Advanced Targeting: Leverage advanced targeting techniques (interest-based, demographic, behavioral) to drive lead generation and awareness across APJ.
• Performance Analysis & Reporting: Build and maintain comprehensive performance dashboards, report on key metrics (CPC, CPA, ROAS, CPL), and provide actionable insights to stakeholders.
• Full-Funnel Optimization: Collaborate with regional marketing teams and sales teams (MDRs/AEs) to understand and optimize the full-funnel sales cycle, ensuring high-quality leads are passed to sales.
• Innovative Growth Strategies: Identify and test new channels, tactics, and innovative strategies to drive further growth.
• Optimise towards agreed upon campaign KPIs and ultimately meet marketing attributed pipeline and revenue goals ($7 ROAS)
• Adhere to campaign launch calendars and timelines
• Budget and channel ownership 
• Regular reporting on performance to key stakeholders both regionally and globally

What You Have:

• 5+ years of paid media/digital marketing experience, especially in paid search and paid social
• B2B marketing experience, ideally at a SaaS company with a regional remit across APAC 
• Experience with campaign optimization and spend to remain in budget
• Strong collaboration and project management experience
• Strong communicator who can efficiently communicate learnings and insights to drive improvements
• Deep expertise with optimising to ROAS
• Experience tracking and reporting on campaign performance
• Strong critical thinking and analytical skills
• Advanced analytical and data visualisation skills (Google Analytics, Google Data Studio, Looker Studio, Excel, Google sheets, etc.)
• Bonus points: partnerships, affiliate or influencer marketing experience across Australia and Southeast Asia

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Responsible PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Flexible remote working policy
• Training & Development - Free Coursera Subscription and PXA partnership learning
• Restricted Stock Units - 3-year vesting schedule pending Board approval
• Internet Allowance
• Gym reimbursements
• Technology stipend
• Mental  Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage
• Pension Scheme, Health and Dental Insurance
• Parental LeaveFree in office lunches several days per week 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics, visit www.impact.com.

Your Role at Impact.com:

We are seeking a talented Data Scientist with a passion for working with generative AI models such as large language models (LLMS) to join our team. You will be with a Senior Data Scientist within a cross-functional squad  on developing and fine-tuning AI models to support influencer marketing activities, providing actionable insights and recommendations through data analysis and modeling to enhance brand/partner discovery capabilities, contracting, content creation, and performance analysis. Your work will play a crucial role in enabling brands and partners to achieve their goals faster and better, proving that a data-driven approach, and the synergy of AI and human intelligence can drive exceptional results in the digital connected economy.

What You'll Do:

• AI Model Development: Design, develop, and fine-tune machine learning models and large language models (LLMs) specifically for targeted applications in digital marketing.
• Data Analysis: Analyze large datasets to extract actionable insights and trends relevant to the partnership landscape.
• Discovery: Develop algorithms for discovering and recommending suitable creators, influencers, and affiliates based on brand requirements, product offerings and market trends.
• Process Optimization: Create models to streamline the contracting and negotiation process between brands and influencers.
• Content Creation: Assist in generating content ideas and strategies using AI-driven insights to enhance engagement and reach.
• Performance Analysis: Build predictive models to evaluate the success of marketing campaigns and provide recommendations for improvement.
• Collaboration: Work closely with product managers, marketers, and engineering teams to integrate AI solutions into the platform.
• Research and Innovation: Stay up-to-date with the latest advancements in AI and machine learning, and continuously explore new techniques and technologies to enhance our product offerings.

What You Have:

• Educational Background: Bachelor's or Master's degree in Computer Science, Data Science, Statistics, or a related field.
• Technical Expertise:
• Working knowledge of Python
• Experience with machine learning frameworks/libraries such as TensorFlow, PyTorch, Apache MLlib, or Scikit-learn.
• Well-developed knowledge of machine learning generally, and deep learning specifically.
• Experience with the use of natural language processing (NLP) techniques for textual analysis.
• Experience with data visualization tools (e.g., Tableau, Power BI, Looker).
• Familiarity with SQL
• Knowledge with Big Data processing tech (e.g., BigQuery, Databricks, Spark, Snowflake, Redshift, Hadoop) will be an added advantage
• Analytical Skills: Problem-solving abilities and exposure to modeling and analyzing large datasets to extract meaningful insights and inform decisions.
• Communication: Excellent written and verbal communication skills, with the ability to present complex technical concepts to non-technical audiences.
• Team Player: Ability to work collaboratively in a cross-functional team environment.
• Adaptability: Willingness to learn new skills and technologies, and to adapt to the evolving needs of the business.
• Experience: At least 2 - 4 years in data-related individual contributor roles
• Previous experience in a startup or fast-paced environment is desirable.

Nice to have:

•  Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Stock Options
• 3-year vesting schedule pending Board approval
• Primary caregiver leave
• Internet Allowance
• Flexible work hours
• Casual work environment
• Technology stipend

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics, visit www.impact.com.

Your Role at Impact.com:

We are seeking an intermediate-level Data Scientist with 1-3 years of experience to join our Data Science and Advanced Analytics team and play a key role across our  Advanced Analytics and Modeling, Forecasting, and Benchmarking and Insights initiatives. You will collaborate with cross-functional teams to develop performance benchmarks, analyze partner outcomes, and deliver actionable insights that shape our strategic decisions. Your work will help keep Impact competitive in the dynamic digital marketing landscape while ensuring we deliver exceptional value to our partners.

What You'll Do:

• Benchmark development: Identify and define key performance metrics, creating benchmarking frameworks to evaluate performance across the partnership ecosystem.
• Data-driven insights: Leverage large datasets to uncover business insights that influence strategic decision-making and product innovation
• Performance monitoring: Build and manage dashboards and reports to track key performance metrics. Establish automated monitoring systems for continuous assessment of business outcomes.
• Collaboration:  Collaborate with Product, Marketing, Finance, and Engineering teams to deliver insights that drive better product development and enhance marketing effectiveness.
• Advanced analytics: Utilize statistical methods, predictive analytics, and machine learning models to forecast trends, optimize performance, and uncover improvement opportunities.
• Reporting and communication: Translate complex data into clear, actionable insights for both technical and non-technical stakeholders, ensuring key findings inform decision-making.
• Process improvements: Continuously evaluate and optimize data collection, analysis, and reporting processes to ensure accurate and relevant Benchmarking and Insights.
• Research and Innovation: Stay informed on the latest advancements in data science and machine learning, proactively exploring new techniques and technologies to enhance analytics capabilities.

What You Have:

• Educational Background: Bachelor's in Computer Science, Data Science, Statistics, or a related field.
• Technical Expertise:
• Proficiency in Python, SQL, and data visualization tools (e.g., Tableau, Power BI, Looker).
• Experience working with large datasets and building dashboards to generate  insights and reports.
• Familiarity with cloud-based platforms (e.g., AWS, GCP, Azure) and exposure to Big Data technologies (e.g., BigQuery, Databricks, Spark, Snowflake, Redshift) is a plus.
• Analytical Skills: Strong problem-solving abilities in modeling and analyzing large datasets to extract meaningful insights and inform decisions.
• Communication:  Strong written and verbal communication skills, with the ability to simplify and present complex data concepts to non-technical stakeholders effectively.
• Team Player: Ability to collaborate effectively within cross-functional teams.
• Adaptability: A proactive learner who is adaptable to new skills, technologies, and evolving business needs.
• Excited to thrive in a dynamic, fast-paced environment and contribute to impactful projects.

Nice to have:

•  Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Stock Options
• 3-year vesting schedule pending Board approval
• Primary caregiver leave
• Internet Allowance
• Flexible work hours
• Casual work environment
• Technology stipend

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Why this role is exciting! 

• You are the “go-to” person for product commercialization across multiple squads 
• You will understand the dynamics of our competitive landscape and our positioning
• You represent the Voice of the Customer as we develop product value propositions 
• You shape our product narratives and how we talk about our product. 
• You drive the playbooks for go-to-market release readiness and adoption
• You will serve as an expert in communicating the latest platform innovations 
• You get to flex all of your marketing muscles in a fast-paced environment
• You are a leader on the team, driving best practices, and product strategy
• You can navigate cross-functional needs and negotiate priorities

What you will be doing:

• Serve as a market and product expert in our platform, performance marketing, influencer marketing, customer referral marketing, or content marketing to establish impact.com as a pre-eminent leader in partnerships
• Form a deep understanding of the customer and the market to prepare strategies to drive adoption of our products and services across teams and customers. 
• Partner with sales, marketing, product management, revenue enablement, partnerships, customer success, and onboarding teams to ensure product commercialization success
• Leverage competitive intelligence and win/loss tools to gain a deep understanding of the key decision drivers facing prospective and existing customers.
• Own internal readiness and shape external product communications deliverables to drive user education and feature adoption such as release notes, feature primers, blogs, videos, product walk-throughs, leave-behind materials, case studies, blog posts, bylines, and the impact.com website
• Ensure clear and benefit-driven enablement communications are created and shared across key internal and external externally with customers and partners. 
• Drive competitive intelligence research, asset creation, and maintenance on a continued basis, including monthly meetings with global commercial teams and bi-quarterly deliverables
• Leverage product-led, marketing-led, and sales-led growth motions to educate prospects, drive customer adoption and expand usage of products and services
• Monitor and contribute to impact.com positioning and messaging on the website, email, social media, client communications, sales decks and sales enablement trainings,  release notes, and digital marketing efforts; ensure press and market opportunities are  realized; drive and analyze traffic through those efforts

Does this sound like you?  

• A story-teller who has a passion for technology 
• A great communicator that can leverage multiple communication platforms and mediums
• A person that can see / paint the big picture and is unafraid to roll up your sleeves
• A great project manager who is proactive and flexible
• A person who can break down complex ideas and explain it to others
• A team player 
• Nice to have taken the Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.

Benefits/Perks:

• Casual work environment, including working from home
• Flexible work hours
• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• 6 month paternity/maternity leave
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with 10X Funds
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-Hybrid

The Company: 

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics visit www.impact.com.

Why this role is exciting! 

As an Account Executive, you are responsible for growing our client base with a focus on Enterprise clients though you will work across all segments. You have a proven track record of consultative sales; being the trusted advisor; the ability to negotiate; a strong understanding of the digital landscape and a willingness to embrace disruptive, fast paced technology companies. 

If you are excited about using your creativity, strategic, project management, and consultative selling skills to generate new business then this role will allow you to thrive and succeed. If this is you, we offer competitive compensation with generous benefits, a flexible remote working policy, and a supportive and committed team around you!

What you will be doing: 

• Learning, constantly
• Prospecting, always
• Attending events and being a representative of the Impact.com brand
• Leading with insight and delivering an exceptional prospect/ customer experience
• Build and grow your assigned territory while benefiting from the support of Marketing and Channels
• Achieving or exceeding individual quota bringing in new clients to Impact.com
• Manage multi-threaded sales cycles engaging end users through to C-level executives and building the value of our product
• Define, execute, and own an engagement plan for key prospects
• Manage your pipeline, deal flow, and forecasting with vigor and accuracy 
• All the while creating ‘irrational love’ amongst our customers

Does this sound like you? 

• Minimum of 4 years of closing sales experience, preferably within SaaS and performance marketing/ martech
• You have a network in-market that will support your success in this role.
• Ability to reach and develop relationships with decision-makers within the SEA market and key verticals
• Prior experience driving sales and business development activities
• Understanding of the digital ecosystem landscape and relationships
• Track record of success in carrying quarterly quotas and building and maintaining pipelines to achieve it
• Successful history of net direct new business sales, with the ability to prove consistent delivery against targets
• Track record of over-achieving quota (top 10-20% of company) in past positions
• Experience in bringing innovative / market-defining products to market within a competitive landscape
• The ability to collaborate across internal teams to achieve the business goals and objectives
• You are a contributor to the team culture 
• Ability to travel if needed and work autonomously in a remote environment
• Experience in performance, influencer, or affiliate marketing is a plus

Benefits (Perks):

• Private health insurance
• Office lunches
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.
• An employee-led culture team that plans inclusive events 
• Mental  Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage 
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and more, visit www.impact.com.

Why this role is exciting:

The Impact.com Account Executive through a clear understanding of the Impact Partnership Cloud, prospects, educates and secures operationally viable customers and achieves a targeted revenue goal.

Responsibilities:

• Build revenue and surpass assigned quarterly & annual quotas
• Convey advantages through online or in-person prospecting, discovery and demo of the platform
• Educate prospects on Impact products, associated benefits and build a business case
• Collaborate within and outside of sales team to ensure successful client onboarding
• Actively prospect new business to fulfil pipeline obligations
• Accurately report pipeline performance and velocity to direct manager through proper documentation via Salesforce
• Ensure customers are prepared to enter operational and onboarding queue for successful implementation
• Constantly build knowledge and understanding of marketing ecosystem and how Impact plays a role
• Maintain positive attitude, highlighted by persistence and curiosity
• Be an expert in your product line and industry ecosystem
• Achieve requisite NMRR goal as assigned by management
• Build 3X of quarterly quota in pipeline phase through prospecting and diagnostic calls
• Continually improve win close rate (~20% of all open opps)
• Maintain forward momentum through deal stage velocity

Does this sound like you?

• You have consultative and solution focused approached to selling and know how to ask the right questions
• You love presenting and do this is a way that is authentic, captivating and insightful
• You use the written word to your advantage by making the complex simple and the simple compelling
• You communicate and act with empathy
• You are self-driven, you hold yourself accountable, you are naturally curious and you can think strategically, execute tactically and remain patient and positive.
• You have experience in the Digital marketing world and can navigate the ecosystem
• Experience with Salesforce, Gsuite, excel and powerpoint
• Experience with outbound communication tools a + (salesloft, Groove .)
• 1-2 years of SaaS sales experience
• 3-4 years in a client facing role
• 2+ years of outbound communication and know how to capture attention 

Benefits/Perks:

• Unlimited PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development - learning the advanced partnership automation products
• Flexible work hours
• Private Health Insurance
• Internet Allowance
• Casual work environment
• Mental Health aware via Modern Health
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA

All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-RL1

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics, and more, visit www.impact.com.

Why this role is exciting!

We are growing our sales organization to accommodate the increasing demand for our solution. We are looking for an experienced and dynamic sales person to own one of our top territories in North America. You will have the opportunity to grow rapidly and gain exposure to new marketing technologies as we progress! As an Account Executive, Commercial, you will be responsible for driving the sales process with prospective customers. Strong consultative and analytical skills are important for successful navigation from solution demo, the definition of the scope and final contract. Be the face and name of impact.com to some of the most well-known brands worldwide.

Responsibilities:

• Sell the product to the appropriate accounts and manage towards hitting a preset revenue target.
• Generate pipeline by proactively sourcing opportunities within the designated territory.
• Prepare & deliver world-class demos and value-based presentations.
• Answer prospects’ questions about product value, uses, integrations, and implementation.
• Pro-actively drive the process with a prospective client from initial prospecting to a signed contract and internal handoff.
• Drive active engagement by all internal and external stakeholders necessary to close a deal.
• Update SFDC daily with all relevant details needed to reflect business reality.

Does this sound like you:

• Bachelors Degree or equivalent experience.
• Ideally 2+ years of closing experience, within SaaS.
• Must be a true hunter!
• Must be willing to work out of the NYC office 3x a week, at the minimum
• Independent person with the desire to excel in a competitive and highly rewarding industry.
• Strong communication, effective problem-solving, networking and presentation skills.
• Proven track record of building territories and addressing client needs.
• Experience handling objections at multiple levels of enterprise organizations.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.
• Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

Salary Range: $150-$200K OTE potential total on target earnings (base + commission), per year, plus eligibility to receive Restricted Stock Unit (RSU) grant.

This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-Santa Barbara

#LI-New York, New York

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics visit www.impact.com.

Your Role at impact.com:

Your role as Associate Customer Success Manager (CSM) is to be responsible for the management of a portfolio of small and medium-sized customers in order to promote retention and growth.  In addition, providing Account Operations support to select Enterprise customers.

This position works closely with cross functional teams as the client advocate, to help develop solutions to meet client goals.  You will become a product expert on Impact.com tools and will assist with training or product support as needed.  

Essential Responsibilities

• Platform Knowledge:
• Clearly understand our core functionality and how partnership marketing fundamentals tie into our solutions and product offering
• Run platform training and consult on contracts, dangerous configurations, finance, ad tracking, and reporting
• Account Management:
• Drive partnership collaboration, promote initiatives, increase platform adoption, and communicate value under the guidance of your manager and or executive sponsor(s)
• Escalation Management:
• Follow and leverage a standardized process to track open issues with the customer and within Impact, with the goal of providing transparency to open items and a basis for escalation for those efforts that require multiple internal teams to participate

 What You Have:

• Bachelor or Master degree desirable 
• 1+ years of experience in Affiliate/Partnerships/Digital Marketing.
• 1+ years of experience in a client facing role
• SaaS company experience preferred
• Customer Focus, Commercial Drive, Service-oriented
• Self-Motivated, Attention to Detail, Passion for Learning, Team player

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Responsible PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Flexible remote working policy
• Training & Development - Free Coursera Subscription and PXA partnerships Learning
• Restricted Stock Units - 3-year vesting schedule pending Board approval
• Internet Allowance
• Gym reimbursements
• Technology stipend
• Mental  Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage
• Pension Scheme, Health and Dental Insurance
• Parental Leave
• Free in office lunches several days per week 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics visit www.impact.com.

Your Role at impact.com:

As an associate CSM for Australia and New Zealand you will be responsible for the management of client relationships to promote retention and growth, through identifying up-sell, cross-sell, and churn-risk early.

Join us if you are passionate about strategic, goal-driven account plans and processes to ensure productive relationships with clients. This position works closely with cross functional teams as the client advocate, to help develop solutions to meet client goals.

 What You'll Do:

• Platform Knowledge:
• Clearly understand our core functionality and how partnership marketing fundamentals tie into our solutions and product offering
• Run platform training and consult on contracts, dangerous configurations, finance, ad tracking, and reporting
• Account Management:
• Drive partnership collaboration, promote initiatives, increase platform adoption, and communicate value under the guidance of your manager and or executive sponsor(s)
• Escalation Management:
• Follow and leverage a standardized process to track open issues with the customer and within Impact, with the goal of providing transparency to open items and a basis for escalation for those efforts that require multiple internal teams to participate
• Project/Task Management:
• Produce and execute against technical account configuration efforts, coordinating with the Solutions Design and Delivery team as appropriate, to ensure the customer’s technical configuration of the platform enables account management activities
• Coordinate efforts with the Solutions Design and Delivery team to ensure new technical integrations or highly technical updates are completed in a timely fashion
• Commercial Efforts: 
• Validate and review PPV (Positive Predictive Value) pacing reports to ensure the customer's desired outcomes are on track, and to identify opportunities to upgrade the customer’s contracts in a timely fashion
• Validate and review customer account funding status to ensure the customer can meet their partner commitments
• Perform periodic churn risk analysis for the customer to identify opportunities to further engage with the customer and demonstrate the value proposition of the platform
• Perform a financial analysis to better predict the revenue for the account for the current fiscal quarter, half, year, and next year
• Help to facilitate all renewal and expansion opportunities
• Analyse program performance to identify renewal expansion opportunities
• Partner with managers and executive sponsors for negotiations and executive outreach as it relates to renewal opportunities

What You Have:

• Bachelor or Master degree
• 2+ years direct B2B SaaS sales experience, strong preference towards marketing technology (tracking, measurement, etc)
• 2+ years experience in Marketing Consulting, Customer Success, Account Management, Business Development, or other client-facing roles where you managed a book of clients
• SaaS company experience preferred
• Customer Focus, Commercial Drive, Service-oriented
• Experience with business-to-business commerce and Internet communication software (advantageous)

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Responsible PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Flexible remote working policy
• Training & Development - Free Coursera Subscription and PXA partnerships learning
• Restricted Stock Units - 3-year vesting schedule pending Board approval
• Internet Allowance
• Gym reimbursements
• Technology stipend
• Mental  Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage
• Health Insurance
• 6 Months Paid Parental Leave
• Free in office lunches several days per week 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

The Company: 

At impact.com our culture is our soul. We are passionate about our people, and our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting-edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity are rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics, and more, visit www.impact.com.

Your Role at impact.com:

We are growing our sales organization to accommodate the increasing demand for our solution. As a B2B Account Executive, you will be engaging directly with SaaS businesses of all sizes, helping them to grow their business through partnership marketing. You will use proactive and inbound selling strategies to find and close new business and grow the customers' usage of the impact.com platform over time. You will use your knowledge of digital marketing to act as a trusted advisor and business consultant, running the sales process end-to-end with the customer. Be the face and name of impact.com to some of the most well-known brands worldwide.

What You'll Do:

• Develop and be responsible for your own annual, quarterly, and monthly territory business plan
• Generate pipeline by proactively sourcing opportunities within the designated territory
• Run discovery calls with C-level executives and department leaders 
• Sell through internal champions to multiple stakeholders, as well as directly to C -level 
• Prepare & deliver world-class demos and value-based presentations
• Answer prospects’ questions about product value, uses, integrations, and implementation
• Proactively drive the process with a prospective client from initial prospecting to a signed contract and internal handoff
• Drive active engagement by all internal and external stakeholders necessary to close a deal
• Update SFDC daily with all relevant details needed to reflect business reality

What You Have:

• Bachelor's Degree or equivalent experience. 
•  3+ years of closing experience, strong knowledge or experience in B2B SaaS Sales
• Independent person with strong communication, effective problem-solving, networking, and presentation skills
• Have a sharp focus on their goals and a belief that their daily, weekly, and monthly activities will help achieve them
• Have the desire and commitment to do what it takes to be successful in sales
• Have experience in value-based selling (i.e. The Challenger Sale)
• Growth Mindset - naturally curious, prioritizes self development   

Nice to have:

•  Affiliate & Partnerships Industry Fundamentals Certification by PXA

Salary range: Salary range: $200-$216K potential total on target earnings (base + commission), per year, plus eligibility to receive a Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental, and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Continued access to  Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Parental Leave
• Technology Stipend 
• Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos where each person can make a difference!

We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI_NewYork_NewYork

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics visit www.impact.com.

Your Role at impact.com:

The BDR team prides itself on valuing opinions, recognising contributions and encouraging collaboration as well as the selling of cutting-edge solutions in the MarTech sector. This is a great environment to kick-start your SaaS sales career. As a Business Development Representative for the UK and Ireland, you’ll engage with marketing leaders from well-known brands and innovative start-ups, and help them understand how Impact.com can bring new value to their business.

What You'll Do:

• Develop, manage and engage with a prospect base consisting of specific target accounts in an assigned territory
• Prospect and identify key executives at target companies and lay the foundation for a strong, long-lasting relationship
• Work closely with Account Executives to build a pipeline for Impact.com’s products
• Meet and exceed monthly activity and opportunity goals through a combination of cold calling, email campaigns and market sector knowledge/intelligence
• Track and lead prospects through Salesforce.com
• Participate in team meetings, networking, trade show events and activities to grow the business

What You Have:

• 0-3 years of experience in Lead Generation, Sales and/or Marketing
• Bachelor’s degree preferred
• Experience succeeding in a goal-driven environment
• Team-oriented, coachable, self-starter
• Able to understand and work with different digital tools and platforms
• Excellent verbal & written communication skills
• Possess a competitive nature, be intellectually curious, and showcase vast interest in technology & digital marketing. 

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Responsible PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Flexible remote working policy
• Training & Development - Free Coursera Subscription and PXA partnerships learning
• Restricted Stock Units - 3-year vesting schedule pending Board approval
• Internet Allowance
• Gym reimbursements
• Technology stipend
• Mental  Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage
• Pension Scheme, Health and Dental Insurance
•  Parental Leave
• Free in office lunches several days per week 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

The Company:

At impact.com our culture is our soul. We are passionate about our people, and our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting-edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity are rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to purchase, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics, and more, visit www.impact.com.

Your Role at impact.com:

We are offering a unique opportunity to get an incredible amount of experience with a premier SaaS company. As a Business Development Representative, you will get to learn from a management team that has a proven track record and be put on a fast track to develop your career. You’ll engage with marketing leaders from top tier brands and innovative start-ups, helping them understand how Impact can bring new value to their business.

What You'll Do:

• Educate and qualify prospects about our transformative technology and the solution Impact provides for their marketing challenges
• Create opportunities for our account executive team through a combination of cold calling, email campaigns, and social selling techniques
• Work closely with Account Executives to build a pipeline for Impact’s products
• Track and manage prospects through Salesforce.com
• Participate in team meetings, networking, trade show events and activities to grow the business
• Providing valuable market and product feedback to continue to drive Impact’s business development strategy

What You Have:

• Bachelor's Degree or Equivalent Experience 
• Experience in any customer-facing service industry (retail, telesales, real-estate etc.)
• Excited by the prospect of getting an incredible amount of experience with all critical business functions - Sales, Business Development, Marketing, Client Services, Product, Technology and Finance
• Knowledge of Salesforce.com is a plus
• Above all else - hungry, humble and smart. Self-motivated and can get passionate about marketing & technology

Nice to have:

•  Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Continued access to  Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Parental Leave
• Technology Stipend 
• Office only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

Salary Range: $76,500 potential total on target earnings (base + commission), per year, plus eligibility to receive Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI_NewYork_NewYork

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics, and more, visit www.impact.com.

Your Role at impact.com:

This individual will work with our brands and assist with creator recruitment, engagement, and growth strategies for a brand’s Creator Community, ensuring a vibrant and active network. 

What You'll Do:

• Develop and implement strategies for Creator clients to attract creators who are aligned with brand goals.
• Design and implement engagement strategies and programs to motivate creators.
• Identify and target creators to join a brand’s campaign / program by leading a 360° Creator recruitment effort with the help of offshore support when needed.
• Work with Clients and help manage the approval process for new creator applications to ensure quality and compliance.
• Actively engage with clients and creators who have tasks stuck in workflows, deliverables waiting, and payments that need processing.
• Build strong relationships with creators to foster a sense of community and collaboration.
• Create and execute incentive programs, including flat fees, performance-based rewards, exclusive offers, and more. 
• Provide coaching and guidance to creators to help them maximize their content quality, performance, and earnings.
• Work closely with overseas analysts who will mine data to identify opportunities for performance improvement and growth.
• Offer personalized coaching to creators, helping them understand best practices, compliance guidelines, and strategies for increasing conversions and revenue.
• Provide continuous education through webinars, tutorials, and one-on-one sessions.
• Coach upper-tier Creators to coach and guide cohorts of creators on their respective teams.
• Track Creator & affiliate performance metrics, including conversion rates, engagement levels, and ROI.
• Regularly analyze and report on community performance, identifying areas for improvement.
• Use data to measure the impact of community activities on broader company and client goals.
• Recommend payment model optimizations and innovations. 
• Create and nurture a sense of belonging and community within the network through events, forums, and regular communications.
• Manage communication channels such as newsletters, forums, or social media groups dedicated to affiliates.
• Solicit feedback from creators to understand their needs and develop solutions to improve their experience.
• Collaborate closely with domestic and overseas internal teams, including community support, sales, product, marketing, and client success, to align creator community and affiliate strategies with overall business goals.
• Partner with clients to tailor affiliate community strategies to their unique needs.

What You Have:

• At least 5 years of proven experience in affiliate marketing, influencer / creator marketing, and community management.
• Strong understanding of Creator & affiliate marketing strategies, tools, and technologies.
• Exceptional communication skills, both written and verbal, with the ability to engage and motivate a diverse group of Creators & affiliates.
• Relationship-driven with ability to work with a multitude of personalities and work styles
• Data-driven mindset with the ability to analyze metrics and generate actionable insights.
• Ability to work independently, manage multiple priorities, and thrive in a fast-paced environment.
• A passion for and strong knowledge of social media platforms
• Self-starter with strong drive to not only succeed personally but have the drive to grow and develop client businesses
• Adaptable to sudden changes in schedules and trends and an ever-changing industry

Nice to have:

•  Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Experience working in a Creator Marketing, SaaS, tech, or digital marketing environment.
• Previous experience in coaching or mentoring.
• Bachelor’s degree or equivalent experience

Salary range: $100,000- $110,000 + $25,000.00 - $27,500.00 Variable, plus eligibility to receive Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Continued access to  Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Parental Leave
• Technology Stipend 
• Office only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics, and more visit www.impact.com.

Your Role at impact.com:

impact.com is seeking a Creator Relations Manager to run day-to-day creator onboarding focused on new creator growth and retention. This role is critical in helping creators on the impact.com platform understand how to utilize our tools to thrive and grow. The Creator Relations Manager will establish 1:1 relationships with creators who have joined the platform within the quarter, conducting onboarding calls and emailing various strategies to grow their overall brand partnerships and to start earning with their partners. 

As the Creator Relations Manager you will be responsible for monitoring newly joined creators & getting in touch with them to have a friendly 1:1 touch point as soon as they join. You’ll also be responsible for tracking your outreach, goals, and performance.

This role is the first of a new Creator Relations team that will eventually comprise various levels of creator management spanning the creator lifecycle on the platform. A unique opportunity to shape and nurture the future of impact.com creators, playing a key part in enhancing our brand’s influence and visibility on a global stage. The role will report to the Senior Manager, Creator Relations. Passion for influencer marketing, relationship building, talking on the phone, educating, and meeting new people are required!

What You'll Do:

• Creator Onboarding:
• Manage a pipeline of thousands of creators 
• Conduct 1-1 and group calls with creators to set them up & teach them the impact.com platform technology
• Creator Growth: 
• Assist creators in partnering with brands on both affiliate and campaigns 
• Analyze and provide recommendations from individual and network-wide data to help grow creator’s earnings & partnerships 
• Work with the data team to develop and uncover network-wide data & individual creator reporting 
• Relationship Management:
• Get to know the creators you’re onboarding 
• Establish trust and comradery to lay the foundation of the creator’s relationship with impact.com 
• Be positive, helpful, and relatable in your conversations  
• Data and Reporting:
• Learn and understand our data reporting system
• Download weekly list of newly joined creators & use excel functions to parse out existing creator communications
• Track portfolio performance and utilize data to spearhead daily activities  

What You Have:

• 3+ years of experience working with creators & managing creator relationships
• Strong understanding of social media platforms, influencer marketing trends, and engagement strategies
• Excellent communication and interpersonal skills with a focus on relationship-building
• Loves talking on the phone 
• Strong organizational skills including experience with Google Sheets 
• Creative thinker with the ability to craft engaging experiences and content tailored to creator audiences
• A self-starter mentality & drive for excellence 
• Analytical thinker with the ability to digest data and turn it into shareable & actionable insights

Nice to have:

• Prior experience onboarding customers
• Knowledge of impact.com platform
• Love of data digging, google sheets & formulas, and reporting on metrics  
• Passion for creator affiliate marketing 

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Salary range: $75,000.00- $98,000.00 base salary with a variable target of $18,750.00 - $24,500.00 plus eligibility to receive Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Continued access to  Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Parental Leave
• Technology Stipend 
• Office only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-NewYork,NewYork_Hybrid

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics, and more visit www.impact.com.

Your Role at impact.com:

As a Renewal Manager, you will have commercial ownership over a portfolio of 200+ accounts. Your role is highly collaborative, and you will be working with internal and external partners to grow accounts at the time of renewal, mitigate down sells, drive incremental revenue expansion and execute contract changes throughout the customer lifecycle. This role offers you the opportunity to grow commercial negotiation skills, build customer sales processes and contribute to the rapid growth of the department and impact.com.

What You'll Do:

• Utilize business development skills to successfully uncover revenue expansion and retention opportunities.
• Negotiate value-driven renewals and contract changes with a high level of professionalism when interacting with our top tier customers and partners
• Collaborate internally with various teams to coordinate successful outcomes for the customer and impact.com.
• Use creative problem-solving skills to balance customer needs and business outcomes.
• Build, manage, and forecast customer revenue pipelines (including renewals, upsells and cross-sells)
• Contribute directly to the development and growth of the high performing team.

Have fun! We are a team that values creativity, learning and growing in a supportive and helpful environment – all while having some laughs and a good time.

What You Have:

• SaaS renewals, customer success and/or sales experience
• Highly organized, detail oriented and have excellent time management skills.
• Takes initiative and ownership, enthusiastic and eager to learn
• Strong communication, effective problem-solving and presentation skills.
• Experience handling objections at different levels of organizations.
• Seeks to understand multiple perspectives in a situation and have great conflict resolution skills
• Embraces teamwork and cross-team collaboration.
• Solve problems with curiosity and creativity
• Are passionate about creating a great customer experience
• Embody the characteristics of Humble, Hungry and Smart

Nice to have:

•  Affiliate & Partnerships Industry Fundamentals Certification by PXA

Salary range: $80,000- $100,000 + 25% Variable Commission Plan, plus eligibility to receive Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Continued access to  Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Parental Leave
• Technology Stipend 
• Office only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics visit www.impact.com.

Your Role at impact.com:

The Customer Success Manager (CSM) is responsible for the management of client relationships to promote retention and growth. The CSM develops strategic, goal-driven account plans and processes to ensure productive relationships with clients. This position works closely with cross functional teams as the client advocate, to help develop solutions to meet client goals. This position works closely with partnering teams as the client advocate to help develop solutions to meet client goals

A CSM is also a product expert on Impact tools and can assist with training or product support as needed.

It is also the CSM’s responsibility to identify upsell opportunities and churn risk early on and manage the situation to find the best outcome possible. It is also the CSMs responsibility to identify opportunities for up-sells and churn risk early on and manage the situation to find the best outcome possible.

This role reports directly to the Country Manager of Japan.

What You'll Do:

• Has a generalized understanding of our solution’s overview. Understands our core functionality and how partnership marketing fundamentals tie into our solutions and product offering.
• Runs platform training and can consult on contracts, finance, ad tracking, and reporting.
• Relies on others for more detailed conversations around our tracking technology, 3rd party integrations, and actionable insights.
• Coordinates strategic platform adoption with oversight from management, product, and or tech team.
• Develop the account engagement plan for each customer, define the business outcomes the customer is wanting, the tools used to get there, outline touch points, level of executive engagement at the customer, outreach frequency, etc. resulting in an engagement score for the account and a map for how success will be measures against Customer KPIs and goals that were identified through discovery.
• Engage and measure executive outreach at the customer, demonstrating the value of the platform and presenting thought leadership in the space.
• Build and develop a partnership growth plan focusing on increasing the types of partnerships in place at the customer as well as increasing the number of productive partnerships for each type; possibly including the customer’s Executive Sponsor.
• Leverage the standardized business review process to reinforce the platform value proposition, ensure the customer’s desired business outcomes are on pace to be achieved, and demonstrate the platform value proposition as well as potential growth opportunities; possibly including the customer’s Executive Sponsor.
• Coordinates strategic initiatives with direction from manager or executive sponsor.
• Drives partnership collaboration, promotes initiatives, increases platform adoption, and communicates value under the guidance of their manager and or executive sponsor(s).
• Collaborates across partnering teams on expansion efforts.
• Build and work against a customer account engagement plan that incorporates Account Management activities and other communications activities that drive value in each interaction
• Follow and leverage a standardized process to track open issues with the customer and within Impact, with the goal of providing transparency to open items and a basis for escalation for those efforts that require multiple internal teams to participate.
• Produce and execute against technical account configuration efforts, coordinating with the Solutions Design and Delivery team as appropriate, to ensure the customer’s technical configuration of the platform enables account management activities.
• Coordinate efforts with the Solutions Design and Delivery team to ensure new technical integrations or highly technical updates are completed in a timely fashion.
• Validate and review PPV (Positive Predictive Value) pacing reports to ensure the customer's desired outcomes are on track, and to identify opportunities to upgrade the customer’s contracts in a timely fashion.
• Validate and review customer account funding status to ensure the customer can meet their partner commitments.
• Perform periodic churn risk analysis for the customer to identify opportunities to further engage with the customer and demonstrate the value proposition of the platform.
• Perform a financial analysis to better predict the revenue for the account for the current fiscal quarter, half, year, and next year.
• Help to facilitate all renewal and expansion opportunities.
• Analyse program performance to identify renewal expansion opportunities.
• Under the oversight of their manager, creates pricing proposals and works with internal teams and clients to incorporate performance goals into annual contract renewals.
• Help to manage all renewal admin in SFDC including creating quotes and updating Opportunities.
• Relies on managers and executive sponsors for negotiations and executive outreach as it relates to renewal opportunities.
• Escalates to managers, executive sponsors, and Sales team for expansion opportunities.

What You Have:

• Ability to work as part of a team and collaborate with partnering teams
• Excellent oral and written communication skills
• Customer/client orientation
• Detail oriented
• Bias for action
• Project management skills
• Interpersonal skills
• Self-direction
• Flexibility when it comes to a fast-moving environment
• BA/BS (MBA/Master preferred)
• Ideally 3+ years of experience in Digital Marketing Consulting, Customer Success, Account
• Management, Business Development, or another client-facing role where you managed a book of clients, Experience working at a SAAS company is ideal

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, flexible work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• 6 months paid Primary caregiver leave
• Mental Health & Wellness care via Modern Health
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness activity fee reimbursements
• Technology stipend
• Bi-weekly lunches
• Training & Development
• Learning the advanced partnership automation products

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics visit www.impact.com.

Your Role at impact.com:

The Customer Success Operations and Admin Specialist plays a critical role in ensuring the operational efficiency of the Customer Success team. This role focuses on handling administrative tasks, supporting day-to-day customer success operations, optimising internal processes, and managing customer data. You will be working closely with the Customer Success Manager, Account Managers, and other cross-functional teams to help them deliver outstanding service to our clients.

What You'll Do:

1. Customer Success Operations Support:
• Assist in the development and execution of processes that improve customer renewals, upsell and retention.
• Monitor customer health data and usage metrics, providing reports and insights to the Customer Success team.
• Supports the Customer Success team in monitoring program performance to identify churn risk and renewal/upsell opportunities.
2. Administrative Support:
• Maintain and update customer records in Salesforce with accurate and up-to-date information.
• Submit all relevant tickets and requests to finance and legal to complete all the renewals and upsells on time.
• Coordinate and manage customer surveys, feedback loops, and reports.
• Coordinates feedback from clients shared with CSMs and manages the creation of all necessary documentation, including JIRA tickets, project trackers, and SFDC.
3. Process Optimisation and Documentation:
• Develop, implement, and improve internal workflows and best practices for the Customer Success team.
• Assist in creating training materials, knowledge base articles, and process documentation for internal use.
4. Customer Communication & Engagement:
• Help coordinate customer training sessions and webinars.
• Support the creation of customer newsletters, updates, and other engagement materials.
• Support the creation and distribution of customer testimonials and case studies for marketing purposes.
5. Reporting and Analytics:
• Generate regular reports on customer success metrics, trends, and account status updates.
• Track customer renewals, upsells, and cross-sell opportunities.
• Analyze operational data to identify bottlenecks or opportunities for process improvement.

What You Have:

• Experience:
• 2+ years in a customer-facing or operational role, ideally in Customer Success, Account Management, or a similar customer support function.
• Experience with CRM software (Salesforce, HubSpot, Zendesk, etc.) and other customer success tools.
• Strong administrative experience, with a knack for managing multiple tasks and priorities.
• Skills & Competencies:
• Strong organizational and time management skills.
• Excellent communication skills (written and verbal).
• Ability to work independently and collaboratively in a fast-paced environment.
• Analytical mindset with experience in creating reports and tracking KPIs.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) or Google Workspace.
• Education:
• Bachelor’s degree in Business Administration, Communications, or a related field (preferred but not required).
• Other:
• Positive, solution-oriented mindset with a passion for customer success.
• Strong attention to detail and a proactive approach to problem-solving.
• Ability to maintain confidentiality and handle sensitive customer data responsibly.

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits

• Private Health Insurance
• Internet Allowance
• Fitness Activity Reimbursement
• Flexible remote working policy
• Training & Development - Free Coursera Subscription and PXA partnerships learning
• Technology stipend
• Mental  Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage
• Health Insurance 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit www.impact.com.

Why this role is exciting! 

We are growing our sales organization to accommodate the increasing demand for our solution. As an Enterprise Account Executive, you are responsible for growing our client base with a focus on Enterprise clients. You are committed to the success of the enterprise customer that could benefit from Impact.com and deliver the right solution for the client every time. You have a proven track record of consultative sales; the ability to negotiate; a strong understanding of the digital landscape and a willingness to embrace disruptive, fast paced technology companies.

If you are excited about using your creativity, strategic, project management, and consultative selling skills to generate new business then this role will allow you to thrive and succeed. If this is you, we offer competitive compensation with generous benefits, a flexible remote working policy, and a supportive and committed team around you!

What you will be doing: 

• Responsible for building and growing your own book of business, selling to our top accounts 
• Achieving or exceeding individual quota bringing in new clients to Impact.com
• Prior experience driving sales and business development activities
• Focus on executing transactions in an assigned account list and prospect for new opportunities
• Manage complete and complex sales-cycles presenting to C-level executives the value of our product
• Define, execute, and own an engagement plan for key prospects
• Develop and manage strong relationships within our Enterprise market segment, looking for opportunities to add value for the customer and develop additional revenue
• Territory/Vertical identification and research, to formalize a go to market strategy and create qualified target accounts
• Forecast sales activity and revenue achievement, while creating satisfied and referenceable customers

Does this sound like you? 

• Bachelor's Degree or equivalent experience
• Minimum of 5 years of closing sales experience, within SaaS.
• Ability to reach and develop relationships with C-level executives in key verticals
• Understanding of the digital ecosystem landscape and relationships
• Track record of success in carrying an Enterprise quota
• Successful history of net direct new business sales, with the ability to prove consistent delivery against targets
• Track record of over-achieving quota (top 10-20% of company) in past positions
• Experience managing and closing complex sales-cycles- demonstrated ownership of all aspects of territory management
• Experience in bringing innovative / market defining products to market within a competitive landscape
• The ability to build and maintain a strategic outbound motion with your Business Development Representative
• Must work well in a team selling environment
• Ability to travel if needed and work autonomously in a remote environment
• Experience within performance, partner, or affiliate marketing is a plus

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.
• Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

Salary Range: $280K potential total on target earnings (base + commission), per year, plus eligibility to receive Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI_Remote

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics visit www.impact.com.

What you will be doing:

• Learning, constantly
• Strategic Advice & Consultation plans to Advertisers
• Attending events and being a representative of the Impact.com brand
• Leading with insight and delivering an exceptional customer experience
• Build and grow your assigned portfolio of customers
• Management of Budget & COS KPI´s 
• Building close relationships with top partners in your market
• Recruiting new partners to your local market
• Achieving or exceeding client expectations and customer satisfaction
• Constantly developing in your role and seeking up new opportunities for your clients
• Campaign strategies, yearly plans and seasonal peaks
• Commission strategies and quarterly performance reviews  

What We Offer

• A collaborative and supportive atmosphere in our Oslo office, where our dedicated e-commerce team thrives on creativity and innovation.
• Opportunities for professional growth and career advancement, because we believe in investing in our people.
• A culture built on trust, delegation, and initiative—your ideas matter here!
• A lively team environment that celebrates community and the joy of coming to work every day.

What We Expect

• Experience in Sales and Marketing or Customer Success: While a background in online or affiliate marketing is a plus, we’re open to diverse experiences!
• Communication Skills: You should be fluent in Norweigen and English, with a knack for clear and engaging communication.
• Tech-Savviness: Familiarity with tools like Office (Word, Excel, PowerPoint) and Google apps (Gmail, Google Docs) is essential.
• Independence and Initiative: We value self-starters who can prioritize tasks and work autonomously.

Does this sound like you?

• Minimum of 4 years of sales, marketing or Customer Success experience, preferably within SaaS and performance marketing/ martech
• You have a network of advocates that will support your success in this role
• Ability to reach and develop new relationships with partners within your territory and verticals.
• Prior experience driving growth and managing programs/customer relationships.
• Understanding of the digital ecosystem landscape and relationships
• Track record of success in maintaining customer relationships and reaching growth targets
• Track record of over-achieving quota (top 10-20% of company) in past positions
• Experience in bringing innovative / market defining products to market within a competitive landscape
• The ability to collaborate across internal teams to achieve the business goals and objectives
• You are a contributor to the team culture
• Ability to travel if needed and work autonomously in a remote environment
• Experience within performance, partner, or affiliate marketing is a plus

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Are you excited about the world of digital marketing and partnerships and ready to make a real impact in an innovative, international global company? At impact.com, the world’s biggest SaaS platform for partner marketing, we’re looking for someone just like you to join our vibrant team in Denmark!

What you will be doing: 

• Learning, constantly
• Strategic Advice & Consultation plans to Advertisers
• Attending events and being a representative of the Impact.com brand
• Leading with insight and delivering an exceptional customer experience
• Build and grow your assigned portfolio of customers
• Management of Budget & COS KPI´s 
• Building close relationships with top partners in your market
• Recruiting new partners to your local market
• Achieving or exceeding client expectations and customer satisfaction
• Constantly developing in your role and seeking up new opportunities for your clients
• Campaign strategies, yearly plans and seasonal peaks
• Commission strategies and quarterly performance reviews

What We Offer

• A collaborative and supportive atmosphere in our Aarhus office, where our dedicated e-commerce team thrives on creativity and innovation.
• Opportunities for professional growth and career advancement, because we believe in investing in our people.
• A culture built on trust, delegation, and initiative—your ideas matter here!
• A lively team environment that celebrates community and the joy of coming to work every day.

What We Expect

• Experience in Sales and Marketing or Customer Success: While a background in online or affiliate marketing is a plus, we’re open to diverse experiences!
• Communication Skills: You should be fluent in Danish and English, with a knack for clear and engaging communication.
• Tech-Savviness: Familiarity with tools like Office (Word, Excel, PowerPoint) and Google apps (Gmail, Google Docs) is essential.
• Independence and Initiative: We value self-starters who can prioritize tasks and work autonomously.

Does this sound like you? 

• Minimum of 4 years of sales, marketing or Customer Success experience, preferably within SaaS and performance marketing/ martech
• You have a network of advocates that will support your success in this role
• Ability to reach and develop new relationships with partners within your territory and verticals.
• Prior experience driving growth and managing programs/customer relationships.
• Understanding of the digital ecosystem landscape and relationships
• Track record of success in maintaining customer relationships and reaching growth targets
• Track record of over-achieving quota (top 10-20% of company) in past positions
• Experience in bringing innovative / market defining products to market within a competitive landscape
• The ability to collaborate across internal teams to achieve the business goals and objectives
• You are a contributor to the team culture
• Ability to travel if needed and work autonomously in a remote environment
• Experience within performance, partner, or affiliate marketing is a plus

If you’re ready to embark on an exciting journey with us and help shape the future of digital marketing, we’d love to hear from you! Join our story at impact.com and be part of something extraordinary.

impact.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our employees.

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics visit www.impact.com.

Are you excited about the world of digital marketing and partnerships and ready to make a real impact in an innovative, international global company? At impact.com, the world’s biggest SaaS platform for partner marketing, we’re looking for someone just like you to join our vibrant team in Stockholm.If you’re ready to embark on an exciting journey with us and help shape the future of digital marketing, we’d love to hear from you! Join our story at impact.com and be part of something extraordinary.

What you will be doing:

• Learning, constantly
• Strategic Advice & Consultation plans to Advertisers
• Attending events and being a representative of the Impact.com brand
• Leading with insight and delivering an exceptional customer experience
• Build and grow your assigned portfolio of customers
• Management of Budget & COS KPI´s 
• Building close relationships with top partners in your market
• Recruiting new partners to your local market
• Achieving or exceeding client expectations and customer satisfaction
• Constantly developing in your role and seeking up new opportunities for your clients
• Campaign strategies, yearly plans and seasonal peaks
• Commission strategies and quarterly performance reviews  

What We Offer

• A collaborative and supportive atmosphere in our Stockholm office, where our dedicated e-commerce team thrives on creativity and innovation.
• Opportunities for professional growth and career advancement, because we believe in investing in our people.
• A culture built on trust, delegation, and initiative—your ideas matter here!
• A lively team environment that celebrates community and the joy of coming to work every day.

What We Expect

• Experience in Sales and Marketing or Customer Success: While a background in online or affiliate marketing is a plus, we’re open to diverse experiences!
• Communication Skills: You should be fluent in Swedish and English, with a knack for clear and engaging communication.
• Tech-Savviness: Familiarity with tools like Office (Word, Excel, PowerPoint) and Google apps (Gmail, Google Docs) is essential.
• Independence and Initiative: We value self-starters who can prioritize tasks and work autonomously.

Does this sound like you?

• Minimum of 4 years of sales, marketing or Customer Success experience, preferably within SaaS and performance marketing/ martech
• You have a network of advocates that will support your success in this role
• Ability to reach and develop new relationships with partners within your territory and verticals.
• Prior experience driving growth and managing programs/customer relationships.
• Understanding of the digital ecosystem landscape and relationships
• Track record of success in maintaining customer relationships and reaching growth targets
• Track record of over-achieving quota (top 10-20% of company) in past positions
• Experience in bringing innovative / market defining products to market within a competitive landscape
• The ability to collaborate across internal teams to achieve the business goals and objectives
• You are a contributor to the team culture
• Ability to travel if needed and work autonomously in a remote environment
• Experience within performance, partner, or affiliate marketing is a plus

If you’re ready to embark on an exciting journey with us and help shape the future of digital marketing, we’d love to hear from you! Join our story at impact.com and be part of something extraordinary.

Role Title: Marketing Analytics Manager 

The Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics, and more, visit www.impact.com.

Your Role at impact.com:

This role requires you to be based in New York City or Columbus, OH

We are seeking a highly skilled and experienced Marketing Analytics Manager to join our dynamic team. The ideal candidate will have a strong analytical background, a deep understanding of B2B marketing strategies, and a passion for leveraging data to drive business decisions. As the Marketing Analytics Manager, you will play a critical role in analyzing marketing performance, identifying trends, and providing actionable insights to optimize our marketing efforts and support our growth objectives.

Responsibilities:

• Collaborate with Marketing (primarily) and cross-functional teams (sales, product, customer success) to identify opportunities to increase efficiency, scale, and align strategies with business objectives.
• Own the relationship with marketing managers, working on measurement, goals, and implementation of data-driven marketing strategies and initiatives.
• Develop, maintain, and present marketing dashboards and reports to track key performance indicators (KPIs) and measure the effectiveness of marketing campaigns.
• Analyze and interpret complex data sets to provide actionable insights on marketing performance, customer behavior, market trends, and cross-channel spend optimization.
• Provide data-driven insights and recommendations for new marketing campaigns, tests, channel launches, and customer acquisition and lifecycle analyses.
• Explain complex analyses simply and intuitively, challenging assumptions when necessary.
• Regularly communicate marketing analytics and findings to CMO and other Executives, providing clear and concise insights to inform strategic decision-making.
• Utilize advanced analytics tools and techniques to segment audiences, forecast trends, and optimize marketing spend.
• Stay up-to-date with industry trends and best practices in marketing analytics and B2B SaaS.
• Manage a team of Marketing Analysts.

Qualifications:

• This role requires you to be based in New York City or Columbus, OH
• Bachelor’s degree in Marketing, Business, Statistics, or related; Master’s degree preferred, or relative real world experience.
• 7+ years of experience in marketing analytics, preferably in a global B2B SaaS environment.
• Proficiency in data analysis tools such as SQL, Excel, Tableau, Google Analytics, and Salesforce.
• Strong understanding of B2B and digital marketing channels, including SEO, SEM, email marketing, content marketing, and social media.
• Deep knowledge of measurement methodologies for online and offline marketing channels.
• Proven track record in using quantitative analysis, statistical analysis, and predictive modeling techniques to drive marketing decisions.
• High technical aptitude and analytical thinker with superior problem-solving and decision-making skills.
• Extremely detail-oriented and organized, with experience in gathering, structuring, monitoring, and validating data to ensure integrity and hygiene.
• Excellent multi-tasking, time, and project management skills, with the ability to plan in advance and meet deadlines.
• Strong communication and presentation skills, capable of conveying complex data in a clear and understandable manner.
• Independent, self-motivated individual who works well under pressure with a positive, service-oriented attitude.
• Highest level of integrity and good judgment, with the ability to handle highly sensitive, confidential information.
• Ability to work independently and collaboratively in a fast-paced, dynamic environment.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.
• Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

Salary Range: $110,000 - $150,000 per year plus additional 5% variable annual bonus contingent on Company performance and eligible to receive Restricted Stock Unit (RSU) grant. *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Onsite

Role Title: Marketing Development Representative (MDR)

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit www.impact.com.Why this role is exciting!

Your Role at impact.com:

We are offering a unique opportunity to get an incredible amount of experience working with the world’s leading partnership management platform. You will be the first line of contact at impact.com responsible for generating new business through inbound opportunities by helping prospects understand the value of impact.com’s 3 SKUs. Your experience collaborating across sales, demand generation, sales/marketing operations, and more will allow for invaluable learning opportunities and skill development. 

What You'll Do: 

• Engage with inbound contact forms/inquiries, web chats, emails to assess qualification of prospects
• Educate and qualify prospects about our transformative technology and the 3 SKUs Impact provides for their marketing challenges
• Work closely with Account Executives across all segments - customer & new logo, to build a pipeline for impact.com’s products. Additionally you will work closely with Demand Generation, Marketing Operations, and more to streamline workflows. 
• Track and manage prospects through Salesforce.com and leverage tools like Outreach.io, Sales Navigator, ZoomInfo, and more.
• Schedule high-impact appointments with those who are of good potential with Account Executives
• Providing valuable market and product feedback to continue to drive impact.com’s business development strategy

What You Have:

• Experience in any customer-facing service industry (retail, telesales, real-estate etc.)
• Excited by the prospect of getting an incredible amount of experience with all critical business functions - Sales, Business Development, Marketing, Client Services, Product, Technology and Finance
• Confident and courteous verbal and written communication skills
• Above all else - hungry, humble and smart. Self-motivated and can get passionate about marketing & technology

Salary Range: Salary: $58,500 per year, plus additional Variable Commission Plan (Additional $18000) contingent on performance and eligible to receive Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Continued access to  Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Parental Leave
• Technology Stipend 
• Office only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!
•  

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI_NewYork,NewYork_Hybrid

The Company: 

At impact.com our culture is our soul. We are passionate about our people, and our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting-edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity are rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit www.impact.com.

Your Role at impact.com:

As a Solutions Architect, you'll get to blend your technical expertise in a dynamic pre-sales setting. You will collaborate with both technical and non-technical stakeholders, gaining a deep understanding of client requirements and designing solutions to ensure their success. As a member of a skilled team, you will have the opportunity to delve into an ever-evolving partner management system, gaining a comprehensive understanding of its capabilities. Armed with this knowledge, you'll play a crucial role in propelling the growth of impact.com.

What You'll Do:

• Support revenue teams as product specialists and primary technical resource
• Effectively communicate the value of impact.com’s technology to potential clients
• Discover and document client technical and product requirements, using this to design an ideal implementation
• Develop solution and technical integration documentation to support the prospect
• Draft technical RFP responses and project manage technical and security questionnaire responses in a timely manner
• Work with product teams to deliver client requests and communicate product vision to prospective clients

What You Have:

• Natural curiosity leading to a deep understanding of the client’s challenges
• Voracious learner willing to be out of their comfort zone
• Excellent problem-solving skills
• Ability to communicate complex technical information to a non-technical audience
• In-depth understanding of SaaS platforms and digital marketing solutions

Nice to have:

•  Affiliate & Partnerships Industry Fundamentals Certification by PXA
  
  

Salary range: $90,000- $100,000 per year, plus 15% Variable Commission Plan (for an additional $13,500-$15,000) and generous stock (RSU) award.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Continued access to  Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Parental Leave
• Technology Stipend 
• Office only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI_NewYork_NewYork

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and more, visit www.impact.com.

Your Role at impact.com:

Do you love being part of the action? Are you passionate about strategic rollouts? Partner with our Sales, Product and Marketing teams to assist in our most important go-to-market launches. Participate in their success by building strong relationships, executing learning programs and playbooks and supporting deal strategy. Have a big impact by supporting global sales teams in the US, EMEA and APAC.

What You'll Do:

• Minimum of 3 years in learning, sales enablement, or relevant client facing experience, (channel experience, Saas/B2B/Digital experiences are a plus) 
• BA Degree or above in Corporate Training, Psychology, Sociology, or in arts performance with educational (teaching) experience (a plus) or equivalent experience.
• Established as a strong influencer across organizations
• Fantastic standing amongst cross-functional teams throughout past working initiatives

What You Have:

• Act as a partnership SME, enabling sales team to understand the value of the Partnership Cloud
• Design, develop and maintain training strategies and programs for the Partnership Team, Tech Partners and Agency Partners
• Presenting to groups of Sales/CS/AM teams within our biggest Tech and Agency Partner's orgs
• Align internally with Sales and other Enablement team members to support go-to-market activities across the revenue organization
• Ensuring the Tech Partnership and Agency Partnership teams are enabled on new features solutions that are being rolled out
• Developing pitch content used for Tech and Agency Partner enablement motions
• Continue to assure that "advertiser-focused" content is kept up to date in Seismic
• Build strong relationships with internal stakeholders, identify and leverage SMEs
• Constantly monitor, assess and improve training content & tools
• Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA
  
  

Salary Range: $110,000 -$120,000 base salary + an additional 5% company performance bonus per year, plus eligibility to receive Restricted Stock Unit (RSU) grant.

This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited PTO
• Flexible work hours
• Maternity/Paternity leave
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics visit www.impact.com.

Your Role at impact.com:

As the Program Strategy Manager, you will be the trusted advisor to our customers and are ultimately responsible for maximizing the value our customers derive from using impact.com / advocate. You will lead strategic conversations with customers and help them achieve their business goals. You will be the voice of the customer internally, ensuring the team fully understands customer needs, trends, challenges and success stories. This role is a critical part of the Customer Success team and reports directly to the Senior Director of Customer Success, APJ. 

This role will enable you to bring your skills, knowledge, and experience to hundreds of people across a broad set of B2B and D2C industries that the impact.com customers represent. 

In this role you will take your knowledge and experience in building successful customer marketing programs that engage with customers that grow the business. You will have a massive impact on our entire customer base by expertly advising them on building best in class referral and rewards marketing programs using impact.com / advocate (Advocate), one of impact.com’s core products.

What You'll Do:

• Provide a ‘best in class’ customer experience through all phases of the customer lifecycle, from implementation to annual renewals
• Provide guidance in best practices and improvements, to our customers and to other members of the Customer Success team
• Analyse successful customer programs to develop and update impact.com’s best practices
• Take responsibility for delivering and communicating ROI for your customers, influencing lifetime value through high product adoption, customer satisfaction, and overall NPS scores
• Understand your customer's performance KPIs, anticipate their next steps, and provide them with guidance towards their desired outcome, continuously identifying individual optimisation potential and develop concepts for implementation
• Identify and nurture growth of our platform’s value within our customer base
• Participate in the onboarding of customers as their relationship manager and point person on marketing and program strategies that will lead to a successful program launch
• Collaborate internally to be the voice of the customer across other departments such as sales, product, marketing and operations
• Build and foster partnership style relationships with our customers business leaders and marketing leads that are responsible for their Advocate program
• Own the lifetime relationships with our biggest customers
• Develop and implement processes and programs to increase usage of Advocate while collaborating closely with cross-functional team members to drive frictionless renewals, upsell and expansion opportunities

What You Have:

• Experience in creating successful Advocacy or Customer Marketing programs such as Referral, Loyalty, and others that promote growth through your customer base
• Ability to articulate Marketing concepts, value propositions, ROI, and recommendations clearly and compellingly to customers
• Solid understanding of Customer Marketing and Advocacy programs, product led growth
• Previous experience within a SaaS Customer Success team -MarTech and/or Advocacy space is an asset
• A proven drive to build long lasting business relationships
• Excellent verbal and written communication with an emphasis on empathy and solution-oriented responses
• Proven ability to be an assertive problem-solver and proactive relationship manager who can respond quickly to customer needs, anticipate issues, and resolve these in advance where possible
• Entrepreneurial drive and comfort working in ambiguous, quickly-changing environments
• High level of resilience and a positive attitude when faced with adversity
• Negotiation talents through experience or schooling is beneficial to the role
• Highly recommended to have a Bachelor's/College Degree in Business, Marketing
• Information Technology, Engineering, or equivalent working experience

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Responsible PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Flexible remote working policy
• Training & Development - Free Coursera Subscription and PXA partnerships learning
• Restricted Stock Units - 3-year vesting schedule pending Board approval
• Internet Allowance
• Gym reimbursements
• Technology stipend
• Mental  Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage
• Health Insurance
• 6 Months Paid Parental Leave
• Free in office lunches several days per week 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

The Company: 

At impact.com our culture is our soul. We are passionate about our people, and our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting-edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit www.impact.com.

Your Role at impact.com: 

As a Publisher Development Manager, you will be responsible for managing day-to-day interactions with a portfolio of publisher customer accounts at Impact. You will use strong problem-solving and solution-driven thinking. You will drive a world-class partner experience that builds trust, retention, and loyalty. Your role is pivotal to ensuring publishers feel supported and empowered to grow their partnerships with our advertisers at Impact.

What You'll Do:

• Responsible for meeting publisher account growth targets to increase publisher revenue (commission payout).
• Create development plans for the assigned book of business that builds trust, retention, and loyalty with publisher partners.
• Identify, propose, and support new matchmaking efforts for publishers with Impact advertiser partners.
• Capable of identifying and escalating publisher challenges early, succinctly, and with a potential resolution.
• Analyze publisher data quarterly to ensure publishers are engaged and growing.
• Build strong relationships with internal teams at Impact including but not limited to: Customer Growth, Support/Customer Solutions, Onboarding, Technical Services and the Partnerships Lab team.

What You Have:

• Affiliate/Publisher knowledge: Experience in the performance marketing industry with an in-depth understanding of affiliate platform tracking capabilities, different publisher types, and different payment models. 
• Strong communicator: communicate effectively with publishers, advertisers, agencies, and internal team members
• Influential: be persuasive and command respect, by being a leader and expert in your knowledge of our company and products
• Data-driven: accurately measure the effectiveness of programs and efforts, use findings to improve processes
• Prioritization: prioritize effectively based on activities that will receive higher return for all audiences 
• Visionary: be able to diagnose potential issues before they arise
• Agile: be able to adapt quickly to changes and adopt new strategies
• Self-Motivated, Attention to Detail, Passion for Learning, Team player

Nice to have:

•  Affiliate & Partnerships Industry Fundamentals Certification by PXA

Salary range: $80,000-$100,000 base + 25% variable compensation plan (base + commission) for an OTE of $100,000K- $125,000 per year, plus eligibility to receive Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Continued access to  Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Parental Leave
• Technology Stipend 
• Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI_NewYork_NewYork

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Your Role at Impact:

Partner with our Sales, Product and Marketing teams to assist in our most important go-to-market launches. Participate in their success by building strong relationships, executing learning programs and playbooks and supporting deal strategy. Have a big impact by supporting GC GTM teams

What You'll Do:

• Act as a partnership SME, enabling sales team to understand the value of the Partnership Cloud
• Design, develop and maintain training strategies and programs for the Partnership Cloud sales team
• Own programs for strategic rollouts and go-to-market activities across the revenue organization
• Own coaching and content programs, analytics and processes on sales enablement platform
• Build training programs which de-complexify features/concepts and deliver growth generating tactical playbooks
• Conduct live training sessions and product bootcamps, to reinforce pitch and positioning and create product experts, increasing new business
• Build strong relationships with internal stakeholders, identify and leverage SMEs
• Support sales team with the customization of sales assets (including decks)
• Support sales team to constantly increase new business and expand sales opportunities
• Research, implement and guide the adoption of productivity tools and learning platforms
• Constantly monitor, assess and improve training content & tools

What You Have:

• Minimum of 2 years in learning, sales enablement, or relevant client facing experience (Saas/B2B/Digital experiences are a plus)
• BA Degree or above in Corporate Training, Psychology, Sociology, or in arts performance with educational (teaching) experience (a plus)
• Established as a strong influencer across organizations
• Fantastic standing amongst cross-functional teams throughout past working initiatives

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• 6 months paid Primary caregiver leave
• Private Health insurance
• Mental Health & Wellness care via Modern Health
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness activity fee reimbursementsTechnology stipend Bi-weekly lunchesTraining & Development
• Learning the advanced partnership automation products

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting-edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics, and more, visit www.impact.com.

Your Role at impact.com:

A Regional Vice President (RVP) for Business Value Assessment is focused on assessing and articulating the business value of a company’s products or services. Responsible for business process assessment, business value analysis, business case development, proposal development, and building pre and post-sales models to scale a team of business value consultants. 

What You'll Do:

Strategic Leadership:

• Develop and implement strategies to assess and communicate the business value of products and solutions to customers and stakeholders.
• Collaborate with executive leadership to align business value assessments with overall company goals.

Customer Engagement:

• Engage with key customers to understand their needs and demonstrate how the company's solutions can drive business value.
• Lead presentations and workshops to illustrate potential ROI and business impact.

Cross-Functional Collaboration:

• Work closely with sales, marketing, product management, and customer success teams to ensure alignment on value propositions and customer feedback.
• Foster collaboration between teams to enhance client solutions and improve business results.

Data Analysis:

• Analyze market trends and customer data to identify value opportunities and improve assessment methodologies.
• Utilize quantitative and qualitative data to support value propositions and create detailed business case studies.

Training and Development:

• Train sales and account management teams on business value assessment frameworks and methodologies.
• Develop tools and resources to aid teams in articulating business value to clients.
• Performance Metrics:
• Establish metrics to measure the effectiveness of business value assessments and continually refine processes based on outcomes.
• Report on assessment results and provide insights and recommendations to drive improvement.

What You Have:

Education:

• Bachelor’s degree in business, finance, or a related field; MBA or advanced degree preferred or equivalent experience 

Experience:

• Proven experience in a senior leadership role, ideally with a focus on business value assessment, consultancy, and/or strategic sales.
• Experience in managing large-scale projects that demonstrate business impact.
• Experience building self-service ROI models for enterprise and commercial AEs. 

Skills:

• Strong analytical and problem-solving skills to assess complex business scenarios.
• Excellent communication and presentation skills, with the ability to articulate complex ideas clearly to diverse audiences.
• Strong interpersonal skills to build relationships with stakeholders at all levels.
• Familiarity with data analysis tools and techniques.

Industry Knowledge:

• Understanding of industry trends, competitive landscape, and customer challenges within the specific market.

Leadership:

• Experience leading teams and managing cross-functional projects effectively.

Nice to have:

•  Affiliate & Partnerships Industry Fundamentals Certification by PXA

Salary range: $195,000K-$227,500 potential total on target earnings (base + commission), per year, plus eligibility to receive a Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Continued access to  Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Parental Leave
• Technology Stipend 
• Office only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI_Remote

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and more, visit www.impact.com.

Why this role is exciting:

Senior Solutions Architect helps formulate ideal technical solutions for potential clients. Working alongside Sales team, this employee will support them at prospect meetings, design implementation, also provide his/her knowledge to enable Sales team. This role should be professional on technical side, be responsible for complicated client integrations, as well as troubleshootings.

What you'll do:

• Professional about company's products and solutions
• Manage technical integrations and onboardings for clients' platforms
• Work with Sales team ensuring solution feasibility
• Communicate with clients' tech teams, guiding them about implementation
• Manage trouble shootings for clients during integration
• Enable Sales team with product and technical knowledge

Does this sound like you?

• 5+ years experience on presales technical consulting/support (client facing)
• Qualified business communication skills
• Bachelor degree or above in computer science or information systems, familiar with JS and API development will be preferred
• Excellent communication / interpersonal skills
• Fluent Chinese (Mandarin) and English

Benefits/Perks:

• Unlimited PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development - learning the advanced partnership automation products
• Flexible work hours
• Private Health Insurance
• Internet Allowance
• Casual work environment
• Mental Health aware via Modern Health
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA

All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-RL1

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics, and more, visit www.impact.com.

Your Role at impact.com:

The Solutions Consultant will partner with the sales organization to drive revenue for impact.com. The Solutions Consultant role requires a team member to have both technical knowledge and business acumen giving them the skills to uncover our customers current and future states as well as business goals in order to effectively position impact.com technology. The Solutions Consultant needs to have confidence and credibility of both product and industry knowledge as well as the ability to build rapport and be seen as a trusted advisor by clients, prospects and sales partners. 

What You'll Do:

• Core member of the account team working with customers and prospects during sales cycles to inspire use cases and build confidence in impact.com products and integrations
• Conduct discovery sessions with clients to document customer current and future states as well as technical requirements, positive business outcomes and the metrics they use to measure them
• Design solution plan and technical integration documentation to address customer requirements that can be transitioned to onboarding and CS teams to ensure continuity throughout the customer lifecycle
• Lead technical sales activities including: development of technical assets for pipeline generation campaigns, creating and delivering presentations, platform demonstrations, scoping technical solutions and technical validation form, facilitating working sessions with prospects using our product and advising on proof of concept activations
• Draft technical RFP responses and project manage technical and security questionnaire responses in a timely manner
• Collaborate with product teams to aggregate and share customer and industry requests for product roadmap, articulate product vision to customers/prospective clients and maintain expertise of latest product innovation and enhancements
• Create re-usable content that can be used across the broader sales and solutions organization

What You Have:

• Continuous learner looking to be challenged with new product capabilities and customer use cases
• Natural curiosity leading to a deep understanding of the client challenges 
• Knowledge of JavaScript, APIs, file transfer systems
• Creative thinker with strong problem-solving skills
• Excellent verbal and written communication with ability to command engagement at an executive level
• In-depth understanding of SaaS platforms and digital marketing solutions
• Ability to communicate complex technical information to a non-technical audience and make complex solutions simple
• Consistent and detailed approach to preparation and team collaboration
• Bachelor’s degree or equivalent experience required
• 5+ years working in a customer facing role at a digital marketing or technology company. Familiarity of affiliate and/or digital marketing industry preferred 
• Proven performance in a pre-sales support role selling a SaaS solution through demonstrations, drafting RFP responses, and onboarding sales executives

Nice to have:

•  Affiliate & Partnerships Industry Fundamentals Certification by PXA

Salary range: $150-$175K OTE potential total on target earnings (base + 25% commission), per year, plus eligibility to receive Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Continued access to  Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Parental Leave
• Technology Stipend 
• Office only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI_NewYork_NewYork

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of Commerce partnerships across the full customer journey–From Creators, to Content & Media sites, to Bloggers, to traditional affiliates even turning loyal customers into revenue generating advocates. Gathering a full funnel commerce partnerships solution in unifying Influence, Affiliate and Referral Marketing into one single platform, the company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of commerce partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as French bee, Deezer, IPSOS, Sorare, Ledger, Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics visit www.impact.com.

Your Role at impact.com:

Joining impact.com as the Strategic Sales Lead for the French-speaking market (FR, BE, LU, CH) means playing a pivotal role in driving our growth within this region.  We are an established company but are growing out a team in France and looking for a senior sales leader to embrace an ambitious and rewarding challenge by partnering with the Country Manager to drive & accelerate growth and expand market penetration in France and French speaking regions. You will have the advantage of working in a start-up environment but with the benefits of an established company. If you are excited about using your creativity, value and consultative sales skills to maximise the potential of your current book of business then this role will allow you to thrive and lead the establishment of our new category. You will be modernising affiliate marketing and competing against traditional Ad solutions.

What You’ll Do

• Work closely with the Country Manager to build, adjust and Execute the Go To Market Strategy to expand market penetration as fast as possible with best in class sales efficiency
• Responsible for building and growing your own book of business, selling to our top Named Accounts List and cross-selling through our multi product suite
• You will engage your existing network from day 1 to build a strategic pipeline to whom you will deliver unmatched valuable solutions
• You will work closely and be supported both by the Country Manager and an innovative local Growth outbound Marketing strategy
• Achieving or exceeding individual quota bringing in new clients to Impact
• Prior experience driving sales and business development in the affiliate marketing industry is essential
• Manage complete and complex sales-cycles presenting to C-level executives the innovative and unmatched value of our Social Commerce Partnerships solutions
• Work in Tag Teams with local Customer Success Manager, Publisher Development Manager and Solutions Architects to provide best in class pre-sales & post sales customer experience across 3 our 3 products (Creator, Performance & Advocate)
• Forecast sales activity and revenue achievement, while creating best in class pre-sales and post-sales customer experience in a Land & Expand fashion

What you’ll have 

• Affiliate Marketing sales & business development experience and an extensive network to activate
• Ability to reach and develop relationships with C-level executives in selling transformational projects
• Understanding of the digital advertising ecosystem landscape across all channels.
• Track record of success in carrying a quota, closing large accounts 
• Successful history of net direct new business sales, with the ability to prove consistent delivery against targets
• Track record of over-achieving quota (top 10-20% of company) in past positions
• Experience managing and closing complex sales-cycles- demonstrated ownership of all aspects of territory management
• Must work well in a team selling environment
• Ability to travel
• Fluent French and professional level English
• Ideal working location at Morning Trévise co-working space (9ème)

Must Have:

• Experience in affiliate, partner, or performance marketing

Preferred but not essential: 

• Experience selling B2B SaaS
• Influencer Marketing

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits & Perks: 

• Flexible remote working policy 
• 6 months paid primary caregiver leave 
• Responsible PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Gym re-imbursment
• Free Office Lunches
• 100% base salary on target earnings
• Restricted Stock Units granted
• Mental  Health and Wellness Benefit with Modern Health - Including 12 Therapy/Coaching sessions + Dependent coverage

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit www.impact.com.

Your Role at impact.com:

As a Customer Solutions Specialist, you will be an impact.com platform expert enabled to provide world-class customer support. You will assist our clients on how to best use our platform to manage their Partnerships Channel. Engage with a wide range of clients (from small publishers to multinational brands) via our in-app live chat and ticket system. Collaborate within your team and with other teams across the globe using a selection of tools to craft solutions to clients’ issues. Your daily role will be to provide support for account setup, platform usage as well as finance questions. You will have the opportunity to troubleshoot technical issues and the ability to escalate to other teams where applicable. Your curiosity and drive will be needed to continuously learn about impact.com’s platform and our clients’ partnership marketing efforts. 

The Customer Solutions team is part of the broader Customer Engineering team, whose responsibility is to ensure a high-quality user experience and drive user retention. Our global Customer Solutions team comprises Customer Solutions Specialists who provide 24/5 product support coverage while continuously finding ways to improve our user experience and operational efficiencies.

What You'll Do:

• Support during US Pacific hours, 5 pm to 2 am SAST (PDT)/ 4 pm to 1 am SAST (PST). 
• Be the first point of contact when a client has a problem using the platform.
• Engaging with our users via in-app chat and ticketing system
• Investigating and troubleshooting user and platform issues, including replicating the client’s experience, testing features, and gathering information  
• Learning how to best assist our client’s business through the best use of the platform and new features as they are developed
• Manage support cases to ensure issues are recorded, tracked, and resolved in a timely manner.
• Liaise with a diverse group of professionals across multiple teams. 
• Be involved in cross-functional projects aimed at improving a delightful customer experience with operational efficiency. 
• Work with the Senior team to drive operational efficiencies, change, and alignment with internal teams. 

What You Have:

• 2+ years experience in one of the following:  Front End web development and Technical Customer Support
• Proven track record of solid technical troubleshooting skills
• University Degree in Computer Science or Mathematics 
• Experience in customer support/service within the SaaS world
• Understand the Affiliate Market EcoSystem
• Basic understanding of how business processes work to empathize with what our clients are trying to get done on our platform
• “Superuser” level understanding of the internet - Google-Fu master!
• Detail-oriented, able to effectively prioritize tasks, triage conflicting issues with solid time management
• Customer-centric, willing to be an advocate for your client’s needs and a passion for providing a great customer experience
• Excellent verbal and written communication skills
• Able to break down complex topics into digestible explanations
• The ability to analyze data for insights
• A quick thinker and problem-solver with the ability to pivot when needed
• A self-starter that can work autonomously as well as in a team, and knows how to get stuff done
• Resourceful and able to teach oneself and find an answer
• Hungry to learn and continuously grow your knowledge as the Product/Business evolves
• Familiarity with concepts like API, FTP, SQL, Javascript, and HTML
• Familiarity with Excel or QuickBooks
• A tertiary qualification in customer service or digital marketing is beneficial

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognizing that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance

Fitness club fee reimbursementsTechnology stipend 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-NK1

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit www.impact.com.

Your Role at impact.com:

The Customer Solutions Specialist is responsible for providing world-class customer service through ticketing and live chat. This role focuses on efficiently addressing customer inquiries, resolving issues, and ensuring customer satisfaction. The Specialist will adhere to global service standards, ensuring that every customer interaction is handled professionally and in line with company expectations for quality and support.

What You'll Do:

1. Ticket and Live Chat Support:

• Provide prompt, professional support through impact.com’s ticketing system and live chat, resolving customer inquiries and technical issues.
• Adhere to global and regional KPIs and quality standards to ensure consistency in service delivery.
• Support hours are from 9:00 to 18:00, Monday to Friday. However, as the schedule is structured around shifts, weekend or after-hours work may be requested based on supporting needs and operational requirements.

2. Customer Satisfaction:

• Maintain high customer satisfaction by resolving issues quickly, providing clear solutions, and delivering a professional, empathetic service experience.

3. Issue Resolution:

• Utilize product knowledge and troubleshooting skills to deliver accurate solutions and clear explanations to clients, ensuring adherence to company policies and service standards.

4. Collaboration & Team Work:

• Collaborate with team members and internal departments as needed to resolve customer issues and share best practices and learnings to foster continuous improvement across the team.

5. Continuous Improvement:

• Stay updated on product features and service changes, participate in training sessions, and seek opportunities for self-development to enhance technical expertise and support performance.

6. Ad-Hoc Projects

• From time to time, support cross-functional projects aimed at enhancing customer support processes, improving product features, or implementing new initiatives. 
• Contribute insights from customer interactions and collaborate with teams to help optimize service delivery.

What You Have:

1. Required

• Proven experience in customer support or a similar customer-facing role, manage customer inquiries and resolve issues effectively.
• Familiarity with ticketing systems, team collaboration tools (e.g., Slack), and basic dashboard or reporting tools.
• Strong written and verbal communication skills, with the ability to communicate clearly and professionally with customers and team members.
• Problem-solving abilities with a focus on resolving customer issues efficiently and professionally.
• Ability to work independently, prioritize tasks, and manage multiple issues in a fast-paced environment.

2. Preferred 

• Experience working in a customer support role, with an understanding of common customer pain points and service-level expectations.
• Familiarity with concepts like API, FTP, SQL, Javascript, and HTML, as well as basic business accounting
• Knowledge of affiliate marketing platforms or marketing software is a plus, but not essential.
• Familiarity with customer support best practices or customer success principles is beneficial.

3. Skills and Competencies

• Customer-Centric
• Organized
• Proactive
• Problem Solving
• Time Management
• Empathy
• Professional Communication (written and verbal)
• Attention to Detail
• Teamwork
• Resilience

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance

Fitness club fee reimbursementsTechnology stipend 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-NK1

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Your Role at impact.com:

As an Implementation Engineer, you will be responsible for learning impact.com’s technology and to assist with proposing and implementing technical solutions for our clients on the company’s SaaS platform. Working alongside the Onboarding, Client Success and other internal teams, you will interact with clients (business and technology), answering questions about the integration process, best practices and impact.com’s technology with the goal of getting clients live with their implementations in a timely manner.

What You'll Do:

• Keep up-to-date with impact.com’s technology and industry updates
• Design solutions & drive technical implementation of new and existing impact.com clients
• Lead technical conversations to scope and propose best solution based on clients’ business needs
• Develop and contribute to platform’s technical integration documentation
• Work hand-in-hand with our Onboarding team to provide customers with a best-in-class streamlined onboarding experience
• Support Sales and Pre-Sales teams as a product specialist and technical resource for complex deals and general knowledge sharing
• Troubleshoot client issues as encountered during the onboarding process

What You Have:

• Self-starter with a focus on creating and/or refining operational processes
• Voracious learner who is willing to be out of their comfort zone
• Natural curiosity leading to a deep understanding of the client’s challenges
• Passion for solving customer issues in a fast paced environment
• Phenomenal problem-solving & troubleshooting skills
• Excellent verbal & written communication in English, including the ability to communicate complex technical information to a non-technical audience
• Solid foundational knowledge and hands-on practical experience in utilizing web technologies including but not limited to HTML, JavaScript, SQL and REST APIs
• Shadow senior resources on increasingly complex integrations, and seek assistance for medium to complex rescoping requests
• Practical experience in the design and implementation of client solutions on SaaS platforms, preferably in digital marketing domain
• Bachelor’s degree in Computer Science, Engineering, Science, Maths or related Science or Commerce discipline
• Proven performance in an Integration Support, Sales Engineering, Software Development or related discipline, preferably in an external customer-facing capacity.
• 2-4 years working in a tech-focused role at a digital marketing or technology focused company. Familiarity of affiliate and/or digital marketing industry preferred.

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Primary caregiver leave
• Fitness club fee reimbursements
• Technology stipend 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit www.impact.com.

Your Role at impact.com:

Are you obsessed with getting great results? Our ideal candidate is a professional with demonstrable refined technical, analytical, and organizational skills, with experience in growth strategy, analytics, production, automation, testing, and deliverability. You should be detail-oriented and able to work proficiently under pressure. 

What You'll Do:

focus on driving growth within a two-sided or multi-sided marketplace, ensuring that both supply (e.g., sellers, service providers) and demand (e.g., buyers, consumers) are optimized to generate revenue and achieve scalability. Effective communication with diverse stakeholders will be essential as you work to enhance partnerships and overall marketplace performance.

More specifically, you’ll get to: 

• Become deeply familiar with impact.com’s product offering and leverage that knowledge to influence customer behavior that drives growth. 
• Identify and target key growth opportunities for specific categories or user segments.
• Work cross-functionally with Product, Product Marketplace, Data Science, Content Marketing and others as needed. 
• Align cross-channel initiatives with content, design, product, support, and leadership.
• Set goals and be held accountable to metrics for the optimization of partnerships 
• Ensure prompt troubleshooting and solutions to issues as they arise.
• Develop and execute strategies to onboard, engage, and retain marketplace participants.
• Iterate quickly on growth experiments to scale what works.
• Communicate findings and recommendations to leadership and stakeholders.

What You Have:

• (up to 3 years+) Experience in a growth role within a marketplace, e-commerce, or SaaS environment.
• Proficiency in data manipulation and analysis
• Ability to interpret data and derive insights to inform product decisions.
• Understanding of marketplace dynamics
• Strong communication skills to work across teams and present insights effectively.
• A proven track record of optimizing KPIs and driving measurable growth.
• Ability to approach complex issues logically and creatively.
• Basic skills in organizing tasks, timelines, and resources.
• Ability to gather and analyze market and competitor information.
• Familiarity with team management tools (Google, Confluence, Jira, Slack) 
• Willingness to learn and adjust in a fast-paced environment.
• Bachelor's degree or equivalent experience

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance

Fitness club fee reimbursementsTechnology stipend 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-NK1

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit www.impact.com.

Your Role at impact.com:

At impact.com, we're transforming the way enterprises manage and optimize all types of partnerships—including affiliates, creators, commerce content publishers, and B2B. Our Creator Studio team is seeking a seasoned Senior Account Manager to drive creator marketing initiatives for many of our clients.

Role Overview: As a Senior Account Manager on the Studio Team you will be at the forefront of our clients' creator marketing strategies and execution. You will be responsible for leading multiple accounts across verticals, including fashion, parenting, finance, food, technology, and more. We design and manage campaigns for clients from introductory tests to year-long brand ambassador programs. In this role, you will oversee campaign execution from start to finish and lead our creator consulting services.   Your deep understanding of the creator landscape, coupled with your ability to manage high-budget campaigns, will be instrumental in driving growth and success. You will collaborate closely with cross-functional teams to better shape and develop our brand’s creator programs. 

What You'll Do:

• Client Leadership: Act as the primary point of contact for clients' creator marketing programs, fostering strong relationships and ensuring their strategic goals are met.
• Creator Development: Identify and cultivate relationships with top-tier creators, ensuring alignment with clients' brand values and campaign objectives.
• Strategic Integration: Collaborate with affiliate publishers, content teams, and marketing channels to provide comprehensive coverage across the marketing funnel.
• Performance Analysis: Conduct regular reporting and analysis of creator partnerships, leveraging the impact.com platform to provide actionable insights.
• Budget Management: Develop and manage influencer campaign’s annual, quarterly, and monthly creator budgets, providing projections and adjusting strategies as needed.
• Team Leadership: Lead and mentor a team of campaign managers and associates, fostering a culture of excellence and continuous improvement.

What You Have:

• Bachelor's degree in Marketing, Business, Communications, or a related field or equivalent experience
• 6+ years of experience managing influencer + affiliate marketing programs
• Significant knowledge of budgeting, casting, negotiating, contracting, overseeing fulfillment, draft approvals, reporting, etc.
• Affiliate and campaign performance experience is a must.
• Paid amplification is a major plus (Meta Ads Manager and TikTok Spark Ads)
• Previous agency experience preferred
• Established relationships with creators and talent managers are a plus
• Knowledge of influencers (ideally within CPG, fashion, finance, wellness, fitness, etc.) and influencer rates
• Strong understanding of the creator marketing landscape, platforms, and industry trends and ability to advise clients on best practices. 
• Excellent communication and interpersonal skills, with the ability to build strong relationships with both internal and external stakeholders.
• Highly organized and detail-oriented, with the ability to manage multiple projects and priorities simultaneously.
• Proven track record of executing successful creator marketing strategies with a data-driven approach.
• Knowledge of all social media platforms (Facebook, Instagram, Twitter, Youtube, Pinterest etc.)
• Significant communication, organization, and client relationship management skills
• Must have client-facing experience 
• Strong people skills are needed to maintain professional relationships with influencers and talent managers
• Ability to perform under pressure with tight deadlines
• Strong problem-solving skills
• Knowledge of Google Suite
• Knowledge of the impact.com or an affiliate platform experience

Nice to have:

•  Affiliate & Partnerships Industry Fundamentals Certification by PXA

Salary range: Salary range: $100,000- $115,000 + $18,000.00 - $21,920.00 Variable, plus eligibility to receive Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Continued access to  Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Parental Leave
• Technology Stipend 
• Office only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit www.impact.com.

Your Role at impact.com:

As a member of our Creator Services team, our in-house influencer marketing experts, you will be responsible for running and managing revenue across  multiple accounts within various verticals, including fashion, parenting, food, technology, and more. We design and manage campaigns for clients from introductory tests to year-long brand ambassador programs. In this role, you will take ownership of your customers and  manage strategy/execution from start to finish for a variety of brands. This role is supported by Campaign Associates and Campaign Managers, and should expect some of their time to be spent in stakeholder management.

What You'll Do:

• Ideate and develop influencer campaign proposals, including pricing, building out decks, and making strategic recommendations for budget, deliverables, example creators, platforms, and content types
• Collaborate with the Sales Team to answer RFPs,  provide industry expertise, and pitch clients influencer marketing strategy  
• Have ownership of influencer campaign execution across several concurrent brand accounts
• Manage relationships and ownership of revenue with portfolio of customers

• Oversee communication and negotiations with creators
• Finding and reaching out to relevant content creators and building relationships with influencers to recruit them onto pertinent campaigns
• Create and manage paid amplification campaigns (Meta Ads Manager & TikTok Spark Ads)

• Monitor budgets and program timelines to ensure revenue goals and client deadlines are met
• Provides excellent customer service and expertise, ensuring clients are happy and impressed with our services
• Analyzes campaign performance to give recommendations for future programs based on learnings
• Identifies upselling opportunities and communicates to senior leadership

What You Have:

• REQUIRED. Candidates without this qualification will not be considered. Completion of your free Getting Started with Influencer Partnerships Certification on PXA. Please mention it in your cover letter.
• Bachelor's Degree or equivalent experience
• 3+ years experience managing influencer marketing programs
• Familiarity with strategizing, budgeting, casting, negotiating, contracting, overseeing fulfillment, draft approvals, amplification (Meta Ads Manager & TikTok Spark Ads), reporting, etc.
• Previous agency experience preferred
• Previous client management experience preferred
• Established relationship with creators and talent managers a plus
• Experience building proposal decks, developing creative strategy, and pitching proposals to prospects
• Strong knowledge of influencers across verticals, especially CPG, fashion, parenting, wellness, fitness, etc., and influencer rates
• Experience with niches such as gaming, tech, finance, entertainment, etc. a plus
• Deep knowledge of social media platforms
• Strong communication, organization, presentation and client relationship management skills
• Strong people-skills needed to maintain professional relationships with influencers and talent managers as well as global internal stakeholders
• Ability to meet tight deadlines, prioritize, and multi-task
• Strong problem solving skills
• Proficiency in Google Sheets & Excel

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance

Fitness club fee reimbursementsTechnology stipend 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-NK1

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics, visit www.impact.com.

Your Role at Impact:

What You'll Do:

• Develop, test, and maintain software for the platform.
• Write automation tests
• Build meaningful unit, functional and integration level tests for the software built
• Collaborate with a distributed team to fulfill the departments quarterly objectives
• Develop code both independently and while pair programming
• Write and maintain design, user and test documentation
• Become familiar with technologies used on the squad 
• Perform triage functionality through verification and fixing of bugs
• Build non customer facing code
• Support software testing and quality assurance processes to ensure high-quality deliverables
• Production Deployments  

What You Have:

• Initiative
• Adaptability
• Personal Development
• Being a team player
• Completed B.S. In Computer Science or related field or equivalent professional experience
• Openssource contributions are beneficial
• Desire to work with Java, Spring and related Technologies
• 1 - 2 years experience in Software development
• Agile / Iterative processes. Kanban / Scrum
• Knowledge of Relational Databases, Table design, SQL
• Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Primary caregiver leave
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursementsTechnology stipend 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics, visit www.impact.com.

Your Role at Impact:

What You'll Do:

• Develop, test, and maintain software for the platform.
• Write automation tests
• Build meaningful unit, functional and integration level tests for the software built
• Collaborate with a distributed team to fulfill the departments quarterly objectives
• Develop code both independently and while pair programming
• Write and maintain design, user and test documentation
• Become familiar with technologies used on the squad 
• Perform triage functionality through verification and fixing of bugs
• Build non customer facing code
• Support software testing and quality assurance processes to ensure high-quality deliverables
• Production Deployments  

What You Have:

• Initiative
• Adaptability
• Personal Development
• Being a team player
• Completed B.S. In Computer Science or related field or equivalent professional experience
• Openssource contributions are beneficial
• Desire to work with Java, Spring and related Technologies
• 1 - 2 years experience in Software development
• Agile / Iterative processes. Kanban / Scrum
• Knowledge of Relational Databases, Table design, SQL
• Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Primary caregiver leave
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursementsTechnology stipend 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics, visit www.impact.com.

Your Role at Impact:

What You'll Do:

• Develop, test, and maintain software for the platform.
• Build meaningful unit and functional tests for the software built
• Collaborate with a distributed team to fulfill the departments quarterly objectives
• Develop code both independently and while pair programming
• Write and maintain design, user and test documentation
• Become familiar with technologies used on the squad 
• Perform triage functionality through verification and fixing of bugs
• Build both backend and frontend services.
• Production Deployments

What You Have:

• Initiative
• Adaptability
• Personal Development
• Being a team player
• Completed B.S. In Computer Science or related field or equivalent professional experience
• Openssource contributions are beneficial
• Desire to work with Java, Spring, React and related Technologies
• 1 - 2 years experience in Software development
• Agile / Iterative processes. Kanban / Scrum
• Knowledge of Relational Databases, Table design, SQL
• Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Primary caregiver leave
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursementsTechnology stipend 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics, visit www.impact.com.

Your Role at Impact:

Fintech, a group within Impact.com, is a fast-growing team of talented engineers that provides innovative financial technology solutions to partners and brands. As a Front-end Engineer, you will join the Fintech team and play a key role in engineering the user interface and user experience of our financial platform, which is one of the most important areas in our product.

What You'll Do:

• Design and develop user-facing features using modern front-end technologies such as HTML, CSS, JavaScript/TypeScript and JavaScript frameworks (e.g. Vue.js)
• Create and maintain front-end micro UIs that make up the platform
• Work closely with the front-end enablement guild to ensure alignment
• Collaborate with other developers, designers, and product managers to deliver high-quality, responsive, and interactive user interfaces
• Optimize application for maximum speed and scalability
• Stay up-to-date with the latest industry trends and technologies
• Participate in code reviews and ensure adherence to best practices and coding standards
• Write and maintain technical documentation
• Troubleshoot and debug web applications
• Provide guidance and mentorship to junior front-end engineers

What You Have:

• Bachelor's degree in Computer Science, Computer Engineering or related field
• 3+ years of experience in front-end development
• Strong knowledge of front-end technologies such as HTML, CSS, JavaScript and JavaScript
  frameworks (e.g. React, Angular, Vue.js)
• Experience with front-end build tools such as Webpack, Babel, or Grunt
• Experience with CSS pre-processors such as Sass or Less
• Experience with version control systems such as Git
• Strong problem-solving and analytical skills
• Strong communication and teamwork skills
• Experience with Agile software development methodologies
• Experience with browser compatibility and cross-browser development
• Experience with accessibility and web standards
• Experience with responsive web design and mobile optimization
• Experience with web performance optimization
• Strong understanding of web accessibility standards and principles

Nice to have:

•  Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks:

• Casual work environment, including working from home
• Flexible work hours
• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• 6 month primary caregiver leave
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements
• Technology Stipend

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors

#LI-Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics, visit www.impact.com.

Your Role at Impact:

As an Impact.com Engineer, working on the SaaS Platform, you will drive and take ownership of various technologies to build features, enabling large-scale processing of data supporting Impact.com Products.  You will be part of an Agile / Scrum team where you will collaborate with the team but also to work independently and explore and learn new technologies and make strategic recommendations. Your contributions will ensure the delivery of high-quality code and software solutions, meeting the dynamic needs of both internal teams and external stakeholders.

What You'll Do:

• Developing backend services on the cloud that power our UIs
• Assisting on our Frontend developers changes to our UI
• Create powerful APIs for partners and advertisers
• Participating in the full product lifecycle, including ideation, prioritization, coding & testing.
• Learning new technology and teaching your peers everything you know.

What You Have:

• Hard working, passionate & dedicated.
• Knowledge of Spring Framework
• Experience with REST APIs -   nice to have 
• 2+ years  experience using Java and MySQL
• Love working in the backend or the frontend
• Experience building on cloud platforms, GCP, Azure, or AWS
• Tertiary qualification in Information Technology, Computer Science or similar
• Creative, enthusiastic and fun, with attention to detail.
• A fast learner who loves solving problems.
• A great communicator who enjoys working with other smart people

Benefits/Perks

• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Stock Options
• 4-year vesting schedule pending Board approval
• Internet Allowance
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.
• Flexible work hours
• Casual work environment

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-NK1

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and more, visit www.impact.com.

Your Role at Impact:

Implementation Engineer manages providing ideal technical solutions for our clients. Working along with the OSMs, this role designs technical implementation plans and proceeds integrations in the post-sale phase. This role should have a certain technology background, able to resolve complex integrations and answer clients’ technical questions. Besides, this role also should be able to provide technical consulting service for prospects in the pre-sale phase, collaborating with Sales.

What You'll Do:

• Be familiar with company's products and solutions
• Communicate with clients’ tech teams, proceeding clients’ technical integrations with impact.com
• Troubleshooting during technical integrations
• Collaborate with OSM, pushing forward clients’ onboarding projects

What You Have:

• 1-3 years experience supporting SaaS products
• Bachelor degree or above in computer science or information systems, familiar with JS and API development is preferred
• Experience of technical support or technical integration projects is preferred
• Quick learning
• Excellent communication / interpersonal skills
• Chinese (Mandarin) and English communication

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Unlimited PTO policy
  • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Primary caregiver leave
• Training & Development
  • Learning the advanced partnership automation products
• Private Health insurance
• Mental Health & Wellness care via Modern Health
• Restricted Stock Units
• Internet Allowance
• Bi-weekly lunches

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

• Passionate about its people
• Focused on delivering the very best tech to our customers
• Offering the flexibility to work how and where you are most successful
• Obsessed with our customer’s success
• The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
• Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
• Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

What You'll Do:

• Writing efficient and reusable code, testing and debugging applications
• collaborating with team members to identify and resolve technical issues.
• You will also be expected to keep up-to-date with the latest trends and technologies in mobile app development, and to share your knowledge with other team members.
• Good communication skills and the ability to work in a fast-paced, agile development environment are essential for this role.
• You will also have to go through the Impact training modules to get a fundamental understanding of our product, in order to contribute in a meaningful manner

What You Have:

• Excellent understanding of OOP concepts,
• Best iOS architectural patterns
• Excellent knowledge of Swift programming language (Objective C would be positive, but not required)
• Knowledge of the dependency injection framework
• Experience writing unit- / snapshot tests.
• Understanding of collection
• Swift UI experience would be positive but not
• Experience working on production apps for big corporations would be a huge Understanding of mobile security

Nice to have:

• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks:

• Casual work environment, including working from home
• Flexible work hours
• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• 6 month paternity/maternity leave
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with 10X Funds
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

 Your Role at impact.com:

As a Lead Software Quality Assurance Engineer at Impact, your key responsibilities will include delivering high quality software, loudly advocating for software testing best practices, and helping to instill a strong quality mindset in those around you. This role will work closely with 3-5 other Software Quality Assurance Engineers and will be responsible for the quality of our software through every phase of feature delivery. Beyond your immediate scrum team, you will be a quality advocate and coordinator, working informally across teams to guide and influence decisions that improve our quality assurance processes throughout the company.

You will use your deep understanding of different software testing methodologies to build successful testing strategies, documentation and training to create systemic quality improvements. Metrics and accountability will be key aspects of your role. 

Successful applicants will be expected to be detail oriented when testing new features, but will be able to pivot to broader planning efforts with other team leaders when necessary. Our team is global, so strong communication and flexibility are essential.

What You'll Do:

• Hands on software testing of bugs, features and complex software systems
• Certify the quality of new and modified functionality before release to customers
• Analyze requirements and develop test plans
• Create, revise, execute, and review test cases, suites and scenarios
• Monitor system health
• Review and report software defects
• Create and maintain test data
• Write and maintain automated tests
• Create testing tools and frameworks
• Review and action pull requests
• Write and maintain documentation
• Track quality metrics and trends
• Mentor other Quality Assurance Engineers
• Lead continuous improvement initiatives for the quality team
• Present on and discuss relevant and actionable quality topics
• Support multiple cross functional projects simultaneously

 What You Have:

• Strong communication skills
• Strong programming skills
• A deep understanding of testing theory and methodologies
• A solid understanding of the SDLC and Agile methodologies
• A drive to learn and share new things
• An analytical work methodology
• The ability to quickly learn new systems and domains
• At least 8 years experience in software testing
• At least 5 years of test automation experience using multiple testing frameworks

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements

Technology Stipend

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-NK1

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics, visit www.impact.com.

Your Role at Impact:

As a NodeJS Engineer, your focus will be on delivering stories for the squad, monitoring production environments and managing deployments to production.

This role assumes that you are able to utilize the latest features of a language and can effectively select and implement the right design pattern to solve problems independently.

You will have experience implementing integration tests, be comfortable working with CI and confidently reuse existing frameworks.

At this level you are expected to have an understanding of the business requirements of all stories in the sprint, implement stories on existing cloud infrastructure and services and independently implement agreed design to spec. You should feel comfortable escalating appropriately.

You are also expected to help team members with implementation

What You'll Do:

• Develop, test and maintain software for the Platform
• Build meaningful unit, functional and integration level tests for the software built
• Collaborate with a distributed team to fulfill the department's quarterly objectives
• Develop code both independently and while pair programming
• Write and maintain design, user and test documentation
• Become familiar with technologies used on the squad
• Perform triage functionality through verification and fixing of bugs
• Build customer and non customer facing code.
• Support software testing and quality assurance processes to ensure high-quality deliverables
• Create SQL for Tech Updates and ensure this is ready for review
• Keeps technically abreast of trends and advancements within area of specialization, incorporating these improvements where applicable
• Review business needs, requirements, technical specifications
• Respond to alerts, review error messages, and fix bugs in a timely manner
• Mentor and give guidance to less senior staff to grow careers
• Perform code reviews

What You Have:

• Initiative
• Adaptability
• Personal Development
• Being a team player
• Completed B.S. In Computer Science or related field or equivalent professional experience.
• Opensource contributions are beneficial
• Experience working with Java, Spring and related Technologies are beneficial
• 4+ years Software Development
• Agile / Iterative processes. Kanban / Scrum
• Knowledge of Relational Databases, Table design, SQL
• TDD experience
• Continuous Integration / Delivery methods, tooling, integrations
• Experience working with Large Scale processing
• Exposure and experience in any Google Cloud technology highly desired
• Experience in monitoring, alerting and production support

Nice to have:

•  Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks:

• Casual work environment, including working from home
• Flexible work hours
• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• 6 month primary caregiver leave
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements
• Technology Stipend

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors

#LI-Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics visit www.impact.com.

Your Role at impact.com:

We’re looking for an experienced Senior Data Analyst to play a key role in establishing a strong data analytics competency to meet Impact's growing need for insights and data products to enable data-driven decision making across the whole business.

As a Senior Data Analyst you’ll collect, analyze and interpret large and complex datasets to identify patterns and trends, develop insights and provide data-driven recommendations to support business decisions. Our ideal candidate should have a strong technical background in data analysis, statistics, data product development and business reporting.

What You'll Do:

• Partner closely with stakeholders to understand their data needs and translate business questions into data problems.
• Collaborate with analytics engineers to scope, and develop data products that deliver insights and drive business optimisation.
• Conduct analysis of large, complex datasets to identify patterns, trends, and correlations.
•  Develop and implement advanced statistical models and algorithms to support data-driven decision-making. 
• Design, develop, and maintain interactive dashboards and automated reports ensuring they provide clear and actionable insights. 
• Design and implement predictive models to drive improvements in decision-making and operational efficiency.
• Mentor and guide junior analysts, providing support on advanced analytical techniques and best practices.

What You Have:

• Bachelor's degree in mathematics, statistics, economics, engineering or a related field
• 5+ years of experience in a data analysis, business intelligence or data engineering role
• Excellent analytical and problem-solving skills
• Advanced Python and SQL, Python, Scala, or R  coding skills
• Strong data analysis and data visualization skills
• Experience with the Google Cloud Platform (GCP), Azure, AWS or similar cloud and integrated technologies preferred will be a bonus
• Experience with DataBricks, PySpark and BigQuery highly advantageous
• Experience in managing analytics projects
• Familiarity with machine learning libraries
• Experience with standard statistical modeling and forecasting methodologies
• Hands-on experience with data visualization tools and/or business intelligence tools such as Tableau, Power BI, SSRS/SSAS, Looker or QlikView.
• Strong verbal and written communication skills
• Ability to work independently and collaboratively in a fast-paced, dynamic environment
• Experience working in the digital marketing technology industry beneficial

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

• Primary caregiver leave
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursementsTechnology stipent
• Mental  Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics, visit www.impact.com.

Your Role at Impact:

The Senior DevOps Engineer is accountable for actively engaging in the creation and advancement of automated, containerized cloud application platforms. They are tasked with conceptualizing and implementing DevOps processes that leverage these platforms effectively. Serving as a subject matter expert, they troubleshoot and resolve intricate, multi-tier architecture issues spanning diverse platforms. In this role, the Senior DevOps Engineer meticulously plans and executes technical tasks related to the deployment and upkeep of internal cloud enterprise-shared virtualization infrastructure. They craft and execute cloud solution roadmaps aligned with business objectives, thereby driving the realization of company strategy.

Ensuring consistent version control across platforms and overseeing continuous deployment monitoring are integral aspects of their responsibilities. Moreover, they establish proactive monitoring practices, interpret telemetry data to derive actionable insights, and uphold the reliability and security of IT operations while optimizing performance.

Documentation is a critical facet of the role, as the Senior DevOps Engineer meticulously records system specifications for both internal reference and end-user consumption. This includes highlighting bug fixes, introducing new features, and flagging potential issues.

Exhibiting strong leadership capabilities, the Senior DevOps Engineer serves as a mentor to peers within their team and across the broader organization. They embody leadership qualities that inspire and empower others to achieve excellence in their respective roles.

This role reports to the Director of DevOps.

What You'll Do:

• Lead the evaluation and adoption of new technologies and tools within the DevOps squad, ensuring alignment with the organization's objectives and future needs
• Take a proactive approach to bug triage, including root cause analysis and fixing, to ensure the stability and reliability of the systems and applications supported by the DevOps team.
• Collaborate with cross-functional teams, including developers, QA engineers, product managers, and stakeholders, to define and achieve departmental and organizational objectives on a quarterly basis.
• Drive the automation of complex and critical manual tasks and optimize repetitive processes across the development, testing, deployment, and monitoring phrases of the software development lifecycle.
• Provide mentorship and technical leadership to junior team members, including participating in pair programming sessions, conducting code reviews, and sharing best practices.
• Lead research and prototyping efforts for emerging technologies, exploring opportunities for innovation and improvement in existing systems and processes.
• Take ownership of creating and maintaining comprehensive documentation, including design documents, user guides, and test plans, to ensure clear communication and knowledge transfer within the team and across departments.
• Drive the implementation of robust software testing and quality assurance processes, including the development and maintenance of automated tests at unit, functional, and integration levels.
• Lead incident management efforts, including responding to alerts, reviewing error messages, and diagnosing and resolving technical issues in a timely manner to minimize impact on system availability and performance.
• Ensure the stability and scalability of the infrastructure and platform by maintaining build- and stage stability, optimizing resource utilization, and implementing infrastructure as code practices.
• Lead efforts to ensure compliance with industry regulations (e.g., GDPR, HIPAA) and internal security policies, including implementing security best practices, conducting security audits, and managing access controls.
• Monitor system performance and usage trends, and conduct capacity planning to anticipate and accommodate future growth and scaling needs, ensuring the infrastructure can support increasing demands.
• Implement cost optimization strategies for cloud infrastructure and services, including rightsizing resources, leveraging reserved instances, and implementing tagging and monitoring to track and optimize costs.
• Provide leadership and support for on-call rotations, including participating in incident response activities, conducting post-mortem analyses, and implementing corrective actions to prevent recurrence.
• Evaluate and manage relationships with third-party vendors and service providers, including cloud providers, software vendors, and infrastructure partners, to ensure the organization receives value and meets its objectives.
• Work closely with business stakeholders to understand their needs, requirements, and technical specifications, translating them into actionable plans and solutions that deliver value to the organization.

What You Have:

• Extensive experience with Linux operating systems (e.g., Ubuntu, CentOS, Red Hat), including installation, configuration, maintenance, and troubleshooting.
• Understanding of Linux networking concepts, including IP addressing, routing, firewalls (e.g., iptables), and network Knowledge of Linux security best practices, including user management, permissions, and encryption.
• Proficiency in performance tuning techniques for Linux systems, including optimizing kernel parameters, disk I/O tuning, memory management, and CPU utilization.
• A good understanding of IaC ( infrastructure of code ) principles and adopting these methods to drive automation and self service.
• A comprehensive grasp of coding and scripting in common languages, including Python, Perl, PHP, and Ruby.
• Familiarity with at least one primary coding language, like C++ or
• Familiarity with containerization technologies such as Docker and container orchestration platforms like Kubernetes, used for managing and scaling containerized applications on Linux- based systems.
• Understanding of high availability concepts and technologies such as Linux clustering, load balancing (e.g., HAProxy, Nginx, F5, Treafik), and failover mechanisms for ensuring system reliability and uptime.
• The ability to identify, evaluate, and integrate diverse open-source technologies and cloud services.
• Proven experience with business and CI/CD tools like Prometheus, GitHub, Atlassian Jira, Confluence, and Jenkins.
• Proven experience with public cloud resources and services, including AWS, Microsoft Azure, and Google Cloud.
• Familiarity with various IT monitoring and management tools like Cloudflare and
• Proficiency in troubleshooting and resolving technical issues across staging, uat and production
• A strong focus on security, adhere to NIST and CIS standards, ability to implement security hardening measures for Linux servers and environments, including patch management, vulnerability scanning, intrusion detection, and security compliance auditing.
• Integrity and ethical leadership, demonstrating honesty, transparency, and fairness in all interactions, and upholding ethical standards and values in decision-making and
• Ability to lead and mentor junior team members, providing guidance, support, and feedback to help them grow and develop their skills in DevOps practices and technologies.
• Excellent communication skills, both verbal and written, to effectively communicate technical concepts and ideas to non-technical stakeholders, facilitate discussions, and build consensus across teams.
• Strong problem-solving skills and the ability to make sound decisions under pressure, analyzing complex technical issues, evaluating options, and implementing effective solutions that drive results

Nice to have:

•  Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks:

• Casual work environment, including working from home
• Flexible work hours
• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• 6 month primary caregiver leave
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements
• Technology Stipend

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics, visit www.impact.com.

Your Role at Impact.com

Your primary focus will be to help build and design our AI focus regulated compliance tools and combine that with our existing compliance tools. This will include, creating APIs, Pub/Sub using Kafka, batch jobs, spring boot, spring AI, LLMs and Vector stores mostly focused around Vertex AI but not exclusively.

You will be delivering software for the squad through planning, designing, implementing, testing and deploying. You will be self-sufficient with an understanding of ancillary services and infrastructure.

This role assumes that you are able to define the correct cloud services to use, identify the best approach for using gen AI and tools around it, implement new libraries and identify and solve problems independently.

You will have experience across multiple languages with practical experience in common architectural patterns, implementing blackbox and whitebox testing and complex integration testing frameworks.

At this level you are expected to deliver independently as well as unblock and assist team members with delivery. You should feel comfortable escalating and communicating effectively.

What You'll Do:

• Collaborate with a distributed team to fulfill the departments quarterly objectives
• Develop code both independently and while pair programming
• Write and maintain design, user and test documentation
• Become familiar with technologies used on the squad
• Perform triage functionality through verification and fixing of bugs
• Build customer and non customer facing code
• Support software testing and quality assurance processes to ensure high-quality deliverables
• Create SQL for Tech Updates and ensure this is ready for review
• Keeps technically abreast of trends and advancements within area of specialization, incorporating these improvements where applicable
• Review business needs, requirements, technical specifications
• Respond to alerts, review error messages, and fix bugs in a timely manner
• Mentor and give guidance to less senior staff to grow careers
• Perform code reviews
• Approve pull requests
• Perform Point releases
• Maintain build- and stage stability
• Research and prototype new technologies
• Influence system wide architecture
• Evolve architecture 
• Regularly review peer contributions and take part in constructive retrospectives to increase efficiency
• Actively contribute to and maintain technical documentation
• Follow technology trends and incorporate new promising technology as required to keep with the times
• Ability to assess, debug and resolve technical issues
• Contribute to creative solutions that help make the development process more efficient
• Elevated ownership of application stability

What You Have:

• Initiative
• Adaptability
• Being a team player
• Personal Development
• Completed B.S. In Computer Science or related field or equivalent professional experience
• Opensource contributions are beneficial
• Gen AI experience using and implementing software using AI
• 8+ years experience: Java 8 +, SQL, Unix shell commands, version control, JDBC, OR Tools (Hibernate, JPA), Spring boot, Spring AI, HTTP/Rest protocols, build tools (Gradle/Maven), CI (Jenkins/Bamboo/etc), JVM & Garbage collection, Cloud Computing, Load balancing
• Experience working with Java, Spring and related Technologies
• 8+ years Software Development
• Agile / Iterative processes. Kanban / Scrum
• Knowledge of Relational Databases, Table design, SQL, Vector Stores
• TDD experience
• Continuous intergration / Delivery methods, tooling, integrations
• Experience working with Large Scale processing
• Exposure and experience in any Google Cloud technology highly desired
• Experience in monitoring, alerting and production support
• Good understanding of JVM and Garbage Collection
• Knowledge of Regulated Compliance is a big plus
• Exposure to front end technologies
• Experience Mentoring / Training teams
• Experience in taking ownership off larger pieces of work
• Proven track record of influencing architecture and inter-disciplinary dependencies
• Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics, visit www.impact.com.

Your Role at Impact.com

As a Senior Software Engineer, your focus will be on delivering epics for the squad through planning, designing, implementing, testing and deploying. You will be self sufficient with an understanding of ancillary services and infrastructure.

This role assumes that you are able to define the correct cloud services to use, implement new libraries and identify and solve problems independently.

You will have experience across multiple languages with practical experience in common architectural patterns, implementing blackbox and whitebox testing and complex integration testing frameworks.

At this level you are expected to deliver independently as well as unblock and assist team members with delivery. You should feel comfortable escalating and communicating effectively.

You will also be working closely with the SSO to prioritise, and understand the strategic direction of the product and help team members with planning, design and implementation.

What You'll Do:

• Collaborate with a distributed team to fulfill the department's quarterly objectives
• Develop code both independently and while pair programming
• Write and maintain design, user and test documentation
• Become familiar with technologies used on the squad
• Perform triage functionality through verification and fixing of bugs
• Build customer and non customer facing code.
• Support software testing and quality assurance processes to ensure high-quality deliverables
• Create SQL for Tech Updates and ensure this is ready for review
• Keeps technically abreast of trends and advancements within area of specialization, incorporating these improvements where applicable
• Review business needs, requirements, technical specifications
• Respond to alerts, review error messages, and fix bugs in a timely manner
• Mentor and give guidance to less senior staff to grow careers
• Perform code reviews
• Approve pull requests
• Perform point releases
• Maintain build- and stage stability
• Research and prototype new technologies
• Influence system wide architecture
• Evolve architecture
• Regularly review peer contributions and take part in constructive retrospectives to increase efficiency
• Actively contribute to and maintain technical documentation
• Follow technology trends and incorporate new promising technology as required to keep with the times
• Ability to assess, debug and resolve technical issues
• Contribute to creative solutions that help make the development process more efficient - elevated ownership of application stability

What You Have:

• Initiative
• Adaptability
• Being a team player
• Personal Development
• Completed B.S. In Computer Science or related field or equivalent professional experience.
• Opensource contributions are beneficial
• 8+ years experience: Java 8 +, SQL, Unix shell commands, version control, JDBC, OR Tools (Hibernate, JPA), Spring MVC, HTTP/Rest protocols, build tools (Gradle/Maven), CI (Jenkins/Bamboo/etc), JVM &Garbage collection, NOSQL & Data lakes, Cloud Computing, Load balancing
• Experience working with Java, Spring and related Technologies
• 8+ years Software Development
• Agile / Iterative processes. Kanban / Scrum
• Knowledge of Relational Databases, Table design, SQL
• TDD experience
• Continuous Integration / Delivery methods, tooling, integrations
• Experience working with Large Scale processing
• Exposure and experience in any Google Cloud technology highly desired
• Experience in monitoring, alerting and production support
• Good understanding of JVM and Garbage Collection
• Knowledge of Digital Marketing is a big plus
• Exposure to front end technologies
• Experience Mentoring / Training teams
• Experience in taking ownership off larger pieces of work
• Proven track record of influencing architecture and inter-disciplinary dependencies
• Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with 10x Funds
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

Our Company:

At impact.com our culture is our soul. We are passionate about our people, and our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting-edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity are rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit www.impact.com.

Your Role at impact.com:

As an engineering team lead, you will be responsible for owning and delivering quality features through the full SDLC using Agile methodologies. You will be working on our customer onboarding login experience, which is the first experience customers have with our platform. As part of the development process, you will apply your knowledge of engineering best practices to intelligently modernize our existing code base, utilize cloud based solutions and apply best practices to ensure we deliver the best possible experience for our customers. 

You will be responsible for leading a team of 3-5 engineers and will be supported by 1-2 software quality engineers in an agile team. Successful candidates will have an analytical mindset that can still handle ambiguous requirements and drive to a successful business outcome. Metrics and accountability will be key aspects of your role, as will the ability to work autonomously across timezones. 

What You'll Do:

• Securely design and develop features, modules, and services
• Build APIs using a public API first mindset
• Improve engineering processes and tooling to make everyone’s life easier
• Troubleshoot issues before they spoil your weekend
• Be part of a continuously improving, agile team
• Mentor other engineers and help them accelerate their day to day work
• Monitor and support production systems
• Write and maintain automated tests
• Track team execution metrics and trends
• Lead continuous improvement initiatives for the engineering team
• Present on and discuss relevant and actionable engineering topics
• Support multiple cross functional projects simultaneously

 What You Have:

• Strong communication skills
• Strong Java and backend programming skills
• Solid Javascript & front end programming skills
• Solid MySQL & relational database programming skills
• A solid understanding of Java Spring Framework
• A solid understanding of the SDLC and Agile methodologies
• A solid understanding of cloud technologies
• A drive to learn and share new things
• An analytical work methodology
• The ability to quickly learn new systems and domains
• At least 8 years experience in building software

Salary Range: $95,000 - $120,000 CAD per year, plus additional 5% variable annual bonus contingent on Company performance and eligible to receive Restricted Stock Unit (RSU) grant. *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits:

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Continued access to Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Parental Leave
• Technology Stipend 
• Office only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics, visit www.impact.com.

Your Role at Impact.com

As a Senior Software Engineer III, your focus will be on delivering epics for the squad through planning, designing, implementing, testing and deploying. You will be self sufficient with an understanding of ancillary services and infrastructure.

This role assumes that you are able to define the correct cloud services to use, implement new libraries and identify and solve problems independently.

You will have experience across multiple languages with practical experience in common architectural patterns, implementing blackbox and whitebox testing and complex integration testing frameworks.

At this level you are expected to deliver independently as well as unblock and assist team members with delivery. You should feel comfortable escalating and communicating effectively.

You will also be working closely with the SSO to prioritize, and understand the strategic direction of the product and help team members with planning, design and implementation.

What You'll Do:

• Collaborate with a distributed team to fulfill the department's quarterly objectives
• Develop code both independently and while pair programming
• Write and maintain design, user and test documentation
• Become familiar with technologies used on the squad
• Perform triage functionality through verification and fixing of bugs
• Build customer and non customer facing code.
• Support software testing and quality assurance processes to ensure high-quality deliverables
• Create SQL for Tech Updates and ensure this is ready for review
• Keeps technically abreast of trends and advancements within area of specialization, incorporating these improvements where applicable
• Review business needs, requirements, technical specifications
• Respond to alerts, review error messages, and fix bugs in a timely manner
• Mentor and give guidance to less senior staff to grow careers
• Perform code reviews
• Approve pull requests
• Perform point releases
• Maintain build- and stage stability
• Research and prototype new technologies
• Influence system wide architecture
• Evolve architecture
• Regularly review peer contributions and take part in constructive retrospectives to increase efficiency
• Actively contribute to and maintain technical documentation
• Follow technology trends and incorporate new promising technology as required to keep with the times
• Ability to assess, debug and resolve technical issues
• Contribute to creative solutions that help make the development process more efficient - elevated ownership of application stability

What You Have:

• Initiative
• Adaptability
• Being a team player
• Personal Development
• Completed B.S. In Computer Science or related field or equivalent professional experience.
• Opensource contributions are beneficial
• 8+ years experience: Java 8 +, SQL, Unix shell commands, version control, JDBC, OR Tools (Hibernate, JPA), Spring MVC, HTTP/Rest protocols, build tools (Gradle/Maven), CI (Jenkins/Bamboo/etc), JVM &Garbage collection, NOSQL & Data lakes, Cloud Computing, Load balancing
• Experience working with Java, Spring and related Technologies
• 8+ years Software Development
• Agile / Iterative processes. Kanban / Scrum
• Knowledge of Relational Databases, Table design, SQL
• TDD experience
• Continuous Integration / Delivery methods, tooling, integrations
• Experience working with Large Scale processing
• Exposure and experience in any Google Cloud technology highly desired
• Experience in monitoring, alerting and production support
• Good understanding of JVM and Garbage Collection
• Knowledge of Digital Marketing is a big plus
• Exposure to front end technologies
• Experience Mentoring / Training teams
• Experience in taking ownership off larger pieces of work
• Proven track record of influencing architecture and inter-disciplinary dependencies
• Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with 10x Funds
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics, and more, visit www.impact.com.

Your Role at impact.com:

As a Software Engineer at impact.com, you'll work on a global team, building real time data processes at-scale. You can be part of the design and build of distributed systems with an opportunity to become an expert in the field.

We work with many of the world’s best-known brands - you will be directly building the product we are selling to these companies.

What You'll Do:

• Design, code, and automate tests for new product features
• Resolve real-world challenges for brands on our Partnership Platform
• Address complex technical engineering issues related to scale and performance
• Engage directly with the Product team and other engineers to gather and understand requirements
• Be part of an agile team process and continuous improvement
• Collaborate with remote team members using tools like Slack and Zoom
• Participate in an on-call rotation schedule as part of the team's commitment to own production

What You Have:

• 2+ years of experience in programming using open source technologies
• Strong communication skills
• A problem-solver, eager to address challenges and deliver solutions
• Thrives independently and when collaborating within a team
• B.S. in Computer Science or equivalent professional experience
• Tools & Skills
• Java / JavaScript / SQL / Spring Framework
• Git | Gradle | IntelliJ
• MacOs / Linux | Cloud Computing

Nice To Have:

•  Affiliate & Partnerships Industry Fundamentals Certification by PXA

Salary Range: $100,000.00 - $120,000.00 per year, plus additional 5% variable annual bonus contingent on Company performance and eligible to receive Restricted Stock Unit (RSU) grant.*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Continued access to  Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Parental Leave
• Technology Stipend 
• Office only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Onsite

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit www.impact.com.

Your Role at impact.com:

As a software engineer, you will be responsible for owning and delivering quality features through the full SDLC using Agile methodologies. You will be working on our customer onboarding login experience, which is the first experience customers have with our platform. With Impact’s large market position, your work will be used by hundreds of thousands, and seen by millions of people all over the world.

Participate in a global team where you can share and learn industry best practices, including technologies throughout the application stack. 

What You'll Do:

• Securely design and develop features, modules, and services
• Build APIs using a public API first mindset
• Troubleshoot issues before they spoil your weekend
• Be part of a continuously improving, agile team
• Monitor and support production systems
• Write and maintain automated tests

What You Have:

• 2+ years of professional Java programming skills
• Hands-on experience with JavaScript & modern JavaScript frameworks (Vue, React, Angular, etc.)
• MySQL & relational database programming skills
• An understanding of the SDLC
• A drive to learn and share new things
• The ability to quickly learn new systems and domains

Nice to have:

•  Affiliate & Partnerships Industry Fundamentals Certification by PXA

Salary range: $92,000 - $115,000 USD per year, plus additional 5% variable annual bonus contingent on Company performance and eligible to receive Restricted Stock Unit (RSU) grant. *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Continued access to  Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Parental Leave
• Technology Stipend 
• Office only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

 Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Your Role at impact.com:

As an Impact.com Engineer, working on the SaaS Platform, you will drive and take ownership of various technologies to build features, enabling large-scale processing of data supporting Impact.com Products.  You will be part of an Agile / Scrum team where you will collaborate with the team but also to work independently and explore and learn new technologies and make strategic recommendations. Your contributions will ensure the delivery of high-quality code and software solutions, meeting the dynamic needs of both internal teams and external stakeholders.

What You'll Do:

• Developing backend services on the cloud that power our UIs
• Assisting on our Frontend developers changes to our UI
• Create powerful APIs for partners and advertisers
• Participating in the full product lifecycle, including ideation, prioritization, coding & testing.
• Learning new technology and teaching your peers everything you know.

What You Have:

• Hard working, passionate & dedicated.
• Knowledge of Spring Framework
• Experience with REST APIs -   nice to have 
• 2+ years  experience using Java and MySQL
• Love working in the backend or the frontend
• Experience building on cloud platforms, GCP, Azure, or AWS
• Tertiary qualification in Information Technology, Computer Science or similar
• Creative, enthusiastic and fun, with attention to detail.
• A fast learner who loves solving problems.
• A great communicator who enjoys working with other smart people

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

• Primary Caregiver Leave 

• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursementsTechnology stipend 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

 Your Role at impact.com:

As a Quality Assurance Engineer at Impact, your key responsibilities will include delivering high quality software, loudly advocating for software testing best practices, and helping to instill a strong quality mindset in those around you. This role will work globally, cross team and cross functionally to directly ensure the highest level of quality for key customers. 

Successful candidates will be quick learners who are able to flex and adapt with different needs and processes depending on what they are working on. An eye for detail will also be important as you navigate the large and feature rich platform that is impact.com

What You'll Do:

• Hands on software testing of bugs, features and complex software systems
• Certify the quality of new and modified functionality before release to customers
• Analyze requirements and develop test plans
• Create, revise, execute, and review test cases, suites and scenarios
• Monitor system health
• Review and report software defects
• Create and maintain test data
• Write and maintain automated tests
• Review and action pull requests
• Write and maintain documentation
• Support multiple cross functional projects simultaneously

 What You Have:

• Strong communication skills
• Solid programming skills
• An understanding of testing theory and methodologies
• An understanding of the SDLC and Agile methodologies
• The ability to quickly learn new systems and domains
• At least 3 years experience in software testing
• At least 2 years of test automation experience using multiple testing frameworks

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements

Technology Stipend

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-NK1

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics visit www.impact.com.

 Your Role at impact.com:

As a Software Quality Assurance Engineer at Impact, your key responsibilities will carry a dual  mandate, being to deliver the highest quality software to our end users while simultaneously ensuring the persistence of the quality standard by means of automated regression. This is a rare opportunity in QA to have a direct influence on the quality of our software through every phase of the feature delivery workflow. This role will fully encompass all responsibilities associated with the Quality Assurance complement for a designated squad.

The applicant who is ultimately successful will be expected to scrutinize new features with a high attention to detail and document the methodology utilised in the form of a detailed test plan containing the respective test cases specific to the feature.  Upon successful deployment of the feature, the scenarios detailed in the test plan are then to be automated using Java and selenium webdriver.

The person filling this role will also be mandated with conducting the regression testing phase of the deployment workflow process and reporting on results timeously. The successful candidate will partner closely with software Development Engineers and Product Managers to understand product requirements as well as functionality for developing appropriate build scripts, test plans and test cases.

What You'll Do:

• Accountable for Automation Testing
• Accountable for creating, configuring and maintaining a suite of automated regressions tests & their environment
• Test Planning & Analysis of Requirements
• Sign-off on manually scripted test cases
• Review and action pull requests 
• Review product design documentation to ensure that requirements stated are correct, unambiguous, and verifiable.
• Consult with product development to evaluate system interfaces, operational requirements, and performance requirements of the overall system.
• Define test methods and create test plans for new or updated software projects to determine if the software will perform accurately and reliably according to documented requirements as well as established standards under both normal and abnormal conditions
• Recommend design improvements or corrections to engineers throughout the SDLC.
• Maintain effective communication with the project software engineers on project limitation, capability, performance requirement and hardware interface changes.
• Execute test plans and create test reports to describe program evaluation, testing, and correction.
• Testing will include functional and nonfunctional, integration, regression, system, smoke and sanity testing (minimum)
• Monitor program performance after implementation to prevent re-occurrence of program operating problems and ensure efficiency of operation.
• Conduct compatibility tests with vendor-provided programs.
• Formulate and design software systems, using scientific analysis and mathematical models to predict and measure outcome and consequences of design.
• Create test tools that facilitate data gathering and test method execution.
• Support manufacturing by verifying fixture software or any software used during production.
• Participate in risk management meetings.
• Scripting of test cases against manually scripted test cases / TestRail
• Run regression tests against the applications then diagnose & report all issues
• Implement automated tests using a Selenium framework
• Defect Management
• Implement scripts and server configurations for automated build and testing environments
• Provide reports and procedures on Automation runs & progress
• Reporting and tracking test metrics such as test and code coverage
• Ensure QA automated test framework is documented, with focus on continuity

 What You Have:

• Solid understanding of computer programming and software development
• Ability to troubleshoot equipment problems and perform complex system tests
• Creative thinking skills
• Detail-oriented personality
• Excellent manual dexterity
• Ability to communicate well to other members of the development team
• At least 3 years experience in SDLC (Software Development Life Cycle)
• Bachelor's Degree/BTEC or equivalent experience
• ISTQB/ISEB (Pref)
• At least 2 years of experience in developing RESTful APIs
• At least 3 years of test automation experience: Selenium, Jasmine, POM, Cucumber
• Certified in Java, Spring or AWS technologies (Pref)
• Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements
• Technology Stipend

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-NK1