Adaptable. Passionate. Collaborative.

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Please note that this is a FTE position and only open to those who are already in the UK or South Africa. There is no relocation offered or visa sponsorship for this role.

What You'll Do:

• CPQ Ownership: Take ownership of the Salesforce CPQ implementation through all phases of development
• Strategic Guidance: As the CPQ subject matter expert,  provide guidance to ensure best practices are followed.
• Stakeholder Collaboration: Work closely with the Pricing and Packaging Committee and Product Operations Teams and other System Analysts to guide, elicit, translate and document business requirements and deliver scalable and reliable solutions
• Salesforce CPQ Maintenance and Enhancement: Continuously optimize the Salesforce CPQ system to align with evolving business needs ensuring it aligns with best practices.
• Product Development Support: Collaborate with cross-functional teams to introduce new products/product bundles and modify existing ones within the Salesforce CPQ framework.
• Rule and Master Data Management:Oversee the configuration and management of Price Rules, Product Rules, Discount Schedules, Product Master, Approval Processes and Custom Script (Quote Calculator Plugin)  
• Change and Release Management: Partner with Product Operations and Sales Enablement to effectively release changes to Production
• Documentation: Create and maintain Solution Design Proposal documents and Technical Design documentation to support implemented solutions.
• Technology Updates: Stay abreast of platform changes introduced by vendors

Core Competencies and required experience:

• Bachelor's degree in Information Systems, Business Administration, or a related field
• Active Salesforce Admin and Salesforce CPQ Specialist certifications preferred
• 4+ years of hands-on experience with Salesforce CPQ administration, configuration, and optimization. 
• Exceptional understanding of CPQ-related features such as product configuration, pricing strategies, discounting models, and quote generation. 
• Deep understanding of the Sales, Quoting, Product, Renewal and Contracting Processes. Billing knowledge would be an added advantage
• Experience with Apex and Lightning Components (preferred) 
• Previous experience performing business analysis and documenting requirements is preferred
• Familiarity with agile software delivery methodologies and working as part of an agile team
• Strong problem-solving and analytical skills with the ability to troubleshoot complex CPQ issues. 
• Excellent communication skills and the ability to work with both technical and non-technical stakeholders. 
• Proven ability to manage multiple projects and priorities in a fast-paced environment.

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

• Training & Development
  • Learning the advanced partnership automation products
• Health Insurance
• Restricted Stock Units
  • 3-year vesting schedule pending Board approval
• Primary caregiver leave
• Technology stipend 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-CapeTown_Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Please note that this is a FTE position and only open to those who are already in the UK or South Africa. There is no relocation offered or visa sponsorship for this role.

What You'll Do:

• CPQ Ownership: Take ownership of the Salesforce CPQ implementation through all phases of development
• Strategic Guidance: As the CPQ subject matter expert,  provide guidance to ensure best practices are followed.
• Stakeholder Collaboration: Work closely with the Pricing and Packaging Committee and Product Operations Teams and other System Analysts to guide, elicit, translate and document business requirements and deliver scalable and reliable solutions
• Salesforce CPQ Maintenance and Enhancement: Continuously optimize the Salesforce CPQ system to align with evolving business needs ensuring it aligns with best practices.
• Product Development Support: Collaborate with cross-functional teams to introduce new products/product bundles and modify existing ones within the Salesforce CPQ framework.
• Rule and Master Data Management:Oversee the configuration and management of Price Rules, Product Rules, Discount Schedules, Product Master, Approval Processes and Custom Script (Quote Calculator Plugin)  
• Change and Release Management: Partner with Product Operations and Sales Enablement to effectively release changes to Production
• Documentation: Create and maintain Solution Design Proposal documents and Technical Design documentation to support implemented solutions.
• Technology Updates: Stay abreast of platform changes introduced by vendors

Core Competencies and required experience:

• Bachelor's degree in Information Systems, Business Administration, or a related field
• Active Salesforce Admin and Salesforce CPQ Specialist certifications preferred
• 4+ years of hands-on experience with Salesforce CPQ administration, configuration, and optimization. 
• Exceptional understanding of CPQ-related features such as product configuration, pricing strategies, discounting models, and quote generation. 
• Deep understanding of the Sales, Quoting, Product, Renewal and Contracting Processes. Billing knowledge would be an added advantage
• Experience with Apex and Lightning Components (preferred) 
• Previous experience performing business analysis and documenting requirements is preferred
• Familiarity with agile software delivery methodologies and working as part of an agile team
• Strong problem-solving and analytical skills with the ability to troubleshoot complex CPQ issues. 
• Excellent communication skills and the ability to work with both technical and non-technical stakeholders. 
• Proven ability to manage multiple projects and priorities in a fast-paced environment.

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

• Training & Development
  • Learning the advanced partnership automation products
• Health Insurance
• Restricted Stock Units
  • 3-year vesting schedule pending Board approval
• Primary caregiver leave
• Technology stipend 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-London_Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics visit www.impact.com.

About the Strategy Team

The Strategy Team is a close-knit group that reports into our Founder & Chief Strategy Officer. We handle:

• Strategy Development & Execution: Crafting and driving impact.com’s overarching business strategy, from big-picture roadmaps to tactical initiatives.
• Core Capability Building: Running the firm’s strategic planning cycle and fueling cross-functional improvements.
• Structured Innovation: Managing “Impact Bets,” a rigorous innovation process to identify and launch new growth opportunities.
• Analytical Task Forces: Stepping in when the business faces complex challenges, providing the data-driven insights needed for solutions.

The Role

As a Strategy Analyst, you’ll tackle some of impact.com’s most critical and complex strategic challenges. You’ll collaborate with teams across Product, Sales, Marketing, Engineering, HR, Legal, and Finance, offering fresh perspectives backed by rigorous analysis. You will be central to shaping the future of the partnerships industry—and of impact.com itself.

What You’ll Do

• Solve High-Stakes Problems: Gather and analyse data, test hypotheses, and build actionable recommendations for initiatives like product strategy, corporate development, and market expansion.
• Collaborate Across Teams: Work side-by-side with Strategy Managers, experts from other departments, and senior leadership
• Contribute to Innovation: Support “impact.com Bets,” using data science and strategic thinking to nurture new business ideas or breakthrough initiatives.
• Communicate Insights: Present findings to management and key stakeholders, then implement recommendations with cross-functional teams.

What You’ll Bring 

• Education & Experience: A Master’s or Bachelor degree in a quantitative field (e.g. Data Science, Mathematics, Engineering) with 1+  years of relevant work experience. 
• Analytical Expertise: Top-tier problem-solving skills, strong quantitative abilities, and an eagerness to tackle complex challenges in a fast-paced tech environment.
• Team Player: Ability to work effectively in a distributed environment, partnering with colleagues at all levels and in all functions.
• Communication Skills: Comfortable conveying complex ideas in clear, concise language
• Leadership & Initiative: Proven record of leadership (through work or extracurriculars), with a proactive and innovative mindset.
• Flexibility: Willingness to travel occasionally and adapt to varied time zones.
• Experience in data science, Python, SQL, strategy consulting

Benefits:

• Responsible PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Hybrid working policy
• Training & Development - Free Coursera Subscription and PXA partnerships learning
• Restricted Stock UnitsInternet Allowance
• Gym reimbursements
• Technology stipend
• Mental  Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage
• Pension Scheme, Health and Dental Insurance Parental Leave
• Free in-office lunches 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and more, visit www.impact.com.

NB! This role is based in Kuala Lumpur, and relocation/visa sponsorship is not offered.

Your Role at impact.com:

Based in Malaysia, the Implementation Engineer manages providing ideal technical solutions for our clients. Working along with the OSMs(Onboarding Success Managers), this role designs technical implementation plans and proceeds integrations in the post-sale phase. This role should have a certain technology background, able to resolve complex integrations and answer clients’ technical questions. Besides, this role also should be able to provide technical consulting service for prospects in the pre-sale phase, collaborating with Sales.

What You'll Do:

• Be familiar with company's products and solutions
• Communicate with clients’ tech teams, proceeding clients’ technical integrations with impact.com
• Troubleshooting during technical integrations
• Collaborate with Onboarding Project Managers pushing forward clients’ onboarding projects

What You Have:

• 1-3 years experience supporting SaaS products
• Experience within the Affiliate & Partner Marketing space is added bonus!
• Bachelor degree or above in computer science or information systems, familiar with JS and API development (Strongly Preferred)
• Experience of technical support or technical integration projects is preferred
• Ability to learn new concepts quickly
• Excellent communication / interpersonal skills (Written and Spoken)
• Written and spoken communication in English at a B2/C1(CEFR)

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Unlimited PTO policy
  • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Primary caregiver leave
• Training & Development
  • Learning the advanced partnership automation products
• Private Health insurance
• Mental Health & Wellness care via Modern Health
• Internet Allowance
• Bi-weekly lunches
• Fitness Fees Reimbursement

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics visit www.impact.com.

What You'll Do:

Bringing to life, this Customer Solutions Specialist role means you'll:

• Provide enterprise-level Product Support to our customers and partners, covering chat and ticketing. 
• Empower our customers to get the most out of our platform and grow their businesses.
• Expertly manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are done in a timely manner.
• Actively contribute to internal and external knowledge base support documentation to drive best practices.
• Diagnosing, troubleshooting, and identifying solutions to resolve customer and system issues promptly and efficiently.
• Become our platform expert, identify common customer challenges, work with cross-functional teams on customer needs and product suggestions.

What You Bring: 

• Bachelor's degree or higher
• Spoken and written fluency in the English Language (Non-negotiable)
• Excellent communicator with strong interpersonal skills and the ability to understand and explain complex technical concepts to your audience
• Customer-centric, willing to advocate for your client's needs, and passionate about providing a great customer experience.
• Self-motivated and successful self-starter, who is detail-oriented, and shows a successful history of meeting and exceeding goals.
• Strong time management to be able to juggle and manage the requirements of this multi-tasked role.
• Analytical thinking and high problem-solving skills
• Stress tolerance and ability to work under a pressured environment. A good team player with great adaptability
• Proficiency in Word/Excel/PPT and other software. Strong document editing ability
• Open to working weekend and holiday shifts.
• Familiarity with concepts like APIs, FTPs, HTML/CSS, and affiliate marketing (Preferred)
• Experience in one or more of these areas:
  • Customer Technical Support
  • Working in a SaaS business
  • Digital Marketing industry
  • Service Quality Management
• Bonus Points:
  • Affiliate & Partnerships Industry Fundamentals Certification by PXA

Employee Benefits

• Private Health Insurance
• Internet Allowance
• Fitness Activity Reimbursement
• Flexible remote working policy
• Training & Development - Free Coursera Subscription and PXA partnerships learning
• Technology stipend
• Mental  Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics, visit www.impact.com.

Your Role at impact.com:

As a Customer Success Manager, you will be an incredible product expert! This involves utilizing our software suite to build stronger & more successful marketing campaigns. Portraying good business sense, a solid understanding of the digital ecosystem, and being a critical thinker will have you shining and growing every day at Impact.

What You Have:

• 3+ years of customer success/relationship experience, preferably B2B
• Bachelor's Degree or equivalent experience (Business, Marketing, or related field a plus)
• Experience with Affiliate and performance marketing
• Strong understanding of the digital marketing ecosystem (Affiliate & Partnerships a Plus)
• Consistent track record of providing stellar support to customers
• Embraces teamwork and cross-team collaboration
• Healthy dose of initiative and the ability to remain flexible
• Detail-oriented and able to efficiently prioritize tasks
• Be a critical thinker and an inventive problem-solver
• Professional communication skills
• Enthusiastic teammate
• Great conflict resolution skills
• Excellent time management skills

What You'll Do:

• Delivering world-class support to our top clients.
• Maintain a balanced proactive/reactive relationship with your assigned accounts.
• Dedicated duties include account monitoring, regular check-ins, and relationship building.
• Reactive duties include training, product support, and appropriate delegation when technical issues and feature requests arise.
• Understand clients' goals and objectives to drive strategic growth, and provide guidance on how our platform and services can support their needs
• Become an expert on the impact.com platform, staying up to date with new features, functionality, and industry trends
• Drive product adoption and usage among clients, ensuring they fully leverage the capabilities of our platform
• Monitor client health metrics, track usage patterns, and proactively address any potential risks to customer retention
• Advocate for customers' needs and requirements, working with cross-functional teams to deliver exceptional customer experiences

Salary Range: $80,000 - $95,000 per year, plus 25% Variable Commission Plan ($20,000-$23,750) and generous stock (RSU) award.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Continued access to  Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Parental Leave
• Technology Stipend 
• Office only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-NewYork_NewYork_Hybrid

#LI_SantaBarbara

#LI_Columbus

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit www.impact.com.

Your Role at impact.com:

Are you passionate about data, and transforming the opaque into strategic clarity? We’re on a mission to transform our Customer Engineering organization (global customer support, technical services, onboarding, and implementation teams) into a data-first team - real-time KPIs, robust analytics, and actionable insights at our fingertips. We need your data mastery and operational genius to drive this transformation from the ground up.

Join us to own, innovate, and strategically reshape our data operations, directly impacting the success of this global team.

• You'll be at the forefront of a major data-driven organizational transformation.
• Your work directly enhances team efficiency, strategic clarity, and operational excellence.
• You'll become a critical player influencing strategic decisions and future growth.

What You'll Do:

This role reports directly to the VP of Customer Engineering.

Essential Responsibilities

• Lead Transformation: Drive the vision for clean, compliant, and strategic data across Salesforce, Freshdesk, Jira, and in-house internal systems.
• Optimize Structure: Critically evaluate and enhance underlying data structures and processes.
• Ensure Data Integrity: Enforce rigorous data compliance standards, implement ongoing quality assurance practices, and own cleaning of historical data.
• Operationalize Insight: Establish standardized KPIs and performance metrics to empower decision-making.
• Strategic Collaboration: Partner closely with our Data Analytics team to ensure seamless integration and accurate insights.
• Empower Teams: Set up intuitive, actionable dashboards, automate existing manual reports, and champion adoption across the organization.
• Lead Cadence: Implement effective data review cycles, ensuring continuous alignment and visibility on performance and trends.

What You Have:

• 5+ years of experience in data operations, business operations, or related fields.
• Expertise in data compliance, data quality, and operational process improvement.
• Demonstrated success managing cross-functional data projects and initiatives.
• Fluency with modern data stacks (BigQuery, Looker, dbt, etc.).
• Demonstrated mastery of SQL and data querying
• Familiarity with ETL processes and data pipelines.
• Experience with data visualization tools (preference for Looker)

Preferred Qualifications

• Deeply analytical with exceptional skills in data operations and process optimization.
• A highly organized and driven project manager capable of driving consensus across multiple stakeholders.
• Experienced in managing data structures in Salesforce and preferably Freshdesk and Jira.
• Adept at turning complex data scenarios into clear, streamlined, and actionable outcomes.
• Ability to translate technical data structures into clear, accessible language for non-technical stakeholders.
• Driven, autonomous, and proactive - excited by ownership, continuous improvement, and strategic problem-solving.

Salary Range: $100,000.00 - $120,000.00 per year, plus an additional 5% Company annual bonus contingent on Company performance and eligibility to receive a Restricted Stock Unit (RSU) grant. *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Technology Stipend 
• Continued access to Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit www.impact.com.

Your Role at impact.com:

We are seeking an exceptional Executive Assistant to provide high-level, strategic, and confidential support to our Chief Customer Officer (CCO) and Chief People Officer (CPO). This is not a traditional scheduling role — it’s a critical business partnership with two executives leading functions central to our company’s success: delivering an outstanding customer experience and building a high-performance, engaged global workforce.

You will anticipate needs before they arise, protect and optimize the executives’ time, and ensure they can focus on their most strategic priorities. You will also be a key connector between leadership, internal teams, and external stakeholders, operating with diplomacy, judgment, and absolute discretion.

In this role, you will combine operational excellence, business acumen, and emotional intelligence to create impact at the highest levels of the organization.

What You'll Do:

Executive & Operational Support

• Manage complex calendars for two executives, proactively resolving conflicts and ensuring optimal prioritization of time.
• Coordinate and prepare agendas, briefing materials, and follow-up actions for leadership, board, customer, and cross-functional meetings.
• Handle a high volume of inbound requests, ensuring executives’ focus remains on high-value initiatives.
• Draft and proofread correspondence, presentations, and executive summaries with a high degree of polish and clarity.

Meeting & Event Coordination

• Plan, coordinate, and execute global travel itineraries, ensuring seamless logistics across multiple time zones.
• Organize leadership offsites, customer advisory boards, and company-wide events, including vendor management and budget oversight.
• Capture meeting minutes, track deliverables, and follow up to ensure commitments are met.
  
  

Stakeholder Management

• Act as a trusted liaison for internal and external contacts, maintaining professionalism in all interactions.
• Build strong relationships across the organization to facilitate information flow and collaboration.
• Represent the CCO and CPO with tact, professionalism, and cultural sensitivity in a global environment.
  
  

Process & Project Support

• Partner with Chiefs of Staff, other EAs, and business operations teams to streamline executive workflows.
• Maintain department documents, dashboards, and reporting trackers.
• Support special projects, including organizational initiatives, customer programs, and people experience projects.
  
  

What You Have:

• 7+ years of Executive Assistant experience supporting C-suite leaders, ideally in a global technology or high-growth company.
• Track record of managing multiple executives and complex calendars across time zones.
• Advanced proficiency with Google Workspace and/or Microsoft Office Suite, plus collaboration tools like Slack, Zoom, Trello, or Asana.
• Exceptional organizational skills and attention to detail.
• Strong business judgment and ability to operate autonomously.
  
  

Preferred:

• Experience supporting both customer-facing and HR/People functions.
• Event planning and project management experience.
• Familiarity with global business cultures and practices

Salary Range: $100,000.00 - $120,000.00 per year, plus an additional 5% variable annual bonus contingent on Company performance and eligible to receive a Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Technology Stipend 
• Continued access to Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI_New York_NewYork

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanaticsvisit www.impact.com.

Your Role at impact.com:

As a Publisher Development Manager, you will play a key role in growing and optimizing partnerships between our China-based clients and global publishers. You'll focus on driving new revenue-generating partnerships for our clients selling worldwide. 

What You'll Do: 

• Strategic Planning: Develop and execute strategic plans to grow publisher commissions, drive client revenue, and enhance overall business development efforts for impact.com clients in the Greater China Region. 
• Publisher Growth: Lead the expansion and strategic development of new and existing publisher relationships. You will leverage a combination of analytical skills, negotiation expertise, and in-depth knowledge of the affiliate marketing ecosystem to drive sustainable revenue growth. 
• Data Analysis: Analyze performance data to track key metrics, identify trends, and optimize business development strategies that drive growth for clients. 
• Collaboration: Work closely with cross-functional teams, including Client Success Managers, Marketing, Product Development, and Customer Support, to ensure alignment across all strategies and initiatives. 
• Reporting: Prepare and present regular reports, QBRs, and performance presentations for senior management and key stakeholders, offering insights into North American market trends for our China-based clients. This will involve reporting to both North America and China leadership teams to ensure alignment and transparency across both regions. 

What You Have:

• 5+ years of experience in performance marketing, with a focus on publisher management or affiliate partnerships 
• Fluency in both Mandarin and English to facilitate communication across teams and regions 
• Strong understanding of Chinese business practices and market dynamics 
• Bachelor’s degree and above, MBA preferred 
• Proven success in goal-driven environments, with a track record of driving measurable results 
• Team-oriented, coachable, and a self-starter, with the ability to adapt and thrive in a dynamic, fast-paced environment 
• Proficiency in digital tools and platforms relevant to the performance marketing and affiliate space 
• Excellent communication skills, both verbal and written 
• A competitive nature, intellectual curiosity, and a passion for technology and digital marketing trends 

Benefits/Perks:

• Unlimited PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development - learning the advanced partnership automation products
• Flexible work hours
• Private Health Insurance
• Internet Allowance
• Casual work environment
• Mental Health aware via Modern Health
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA

All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI_Shanghai_China

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit www.impact.com.

Your Role at impact.com:

As a Customer Solutions Specialist, you will be an impact.com platform expert enabled to provide world-class customer support. You will assist our clients on how to best use our platform to manage their Partnerships Channel. Engage with a wide range of clients (from small publishers to multinational brands) via our in-app live chat and ticket system. Collaborate within your team and with other teams across the globe using a selection of tools to craft solutions to clients’ issues. Your daily role will be to provide support for account setup, platform usage as well as finance questions. You will have the opportunity to troubleshoot technical issues and the ability to escalate to other teams where applicable. Your curiosity and drive will be needed to continuously learn about impact.com’s platform and our clients’ partnership marketing efforts. 

The Customer Solutions team is part of the broader Customer Engineering team, whose responsibility is to ensure a high-quality user experience and drive user retention. Our global Customer Solutions team comprises Customer Solutions Specialists who provide 24/5 product support coverage while continuously finding ways to improve our user experience and operational efficiencies.

What You'll Do:

• Support during US EST time zone (1 pm to 11 pm SAST)
• Be the first point of contact when a client has a problem using the platform.
• Engaging with our users via in-app chat and ticketing system
• Investigating and troubleshooting user and platform issues, including replicating the client’s experience, testing features, and gathering information  
• Learning how to best assist our client’s business through the best use of the platform and new features as they are developed
• Manage support cases to ensure issues are recorded, tracked, and resolved in a timely manner.
• Liaise with a diverse group of professionals across multiple teams. 
• Be involved in cross-functional projects aimed at improving a delightful customer experience with operational efficiency. 
• Work with the Senior team to drive operational efficiencies, change, and alignment with internal teams. 

What You Have:

• 2+ years experience in one of the following:  Front End web development and Technical Customer Support
• Proven track record of solid technical troubleshooting skills
• University Degree in Computer Science or Mathematics 
• Experience in customer support/service within the SaaS world
• Understand the Affiliate Market EcoSystem
• Basic understanding of how business processes work to empathize with what our clients are trying to get done on our platform
• “Superuser” level understanding of the internet - Google-Fu master!
• Detail-oriented, able to effectively prioritize tasks, triage conflicting issues with solid time management
• Customer-centric, willing to be an advocate for your client’s needs and a passion for providing a great customer experience
• Excellent verbal and written communication skills
• Able to break down complex topics into digestible explanations
• The ability to analyze data for insights
• A quick thinker and problem-solver with the ability to pivot when needed
• A self-starter that can work autonomously as well as in a team, and knows how to get stuff done
• Resourceful and able to teach oneself and find an answer
• Hungry to learn and continuously grow your knowledge as the Product/Business evolves
• Familiarity with concepts like API, FTP, SQL, Javascript, and HTML
• Familiarity with Excel or QuickBooks
• A tertiary qualification in customer service or digital marketing is beneficial

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognizing that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance

Fitness club fee reimbursementsTechnology stipend 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-NK1

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Why this role is exciting: 

We are seeking a highly skilled and motivated Associate Tax Manager to join our dynamic tax team. The ideal candidate will bring in excess of 7 years of progressive tax experience, possessing strong multi-jurisdictional tax technical knowledge (US/ UK/ EU/ SEA/ SA), including experience with IFRS/GAAP, US sales tax and income tax, as well as international tax frameworks. This role offers a fantastic opportunity to work in a challenging, fast-paced environment.

Responsibilities: 

• Assist in data analysis and gathering for the preparing and/ or reviewing the income tax and indirect tax returns of the Group, including the US
• Responsible for hands-on leading and processing the information required for the year-end provision for US tax purposes
• Provide support for tax audits and answers to inquiries from various taxing jurisdictions, and to partner with local advisors where relevant.
• Verification of tax account balances by performing reconciliations on tax general ledger
• accounts (VAT/GST/ sales tax, deferred tax, current tax accounts, )
• Update and maintain the tax
• Assist the Head of Tax with various ad hoc projects, and analysis.

Does this sound like you?

• Education: Bachelor’s degree in accounting/ finance. CA(SA) preferred, with post grad in Tax required.
• At least 7 years progressive tax specific experience gained within a commercial environment of a multinational Group, or a mixture of Big Four experience and in-house experience.
• Possess strong working knowledge of and ability to apply accounting concepts; practical international tax interpretive knowledge gained from established taxing jurisdictions; and the ability to analyze and synthesize large amounts of data and related compliance/regulations.
• Superior skills with Microsoft Office tools, particularly Other ERP experience such as Oracle advantageous
• Strong mathematical and quantitative skills to handle tax provision preparation, tax audits, reconciliation related tax
• Must be a meticulously detailed individual to ensure excellent reconciliation and consistently accurate filling of reports, preparation of documents, and effective performance of other duties
• Organizational skills: Highly organized individual with the ability to multi-task and prioritize projects to ensure completion within assigned
• Excellent problem-solving skills
• Sound analytical skills:
• Communication skills: Must possess strong verbal and written communications skills

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

• Training & Development
  • Learning the advanced partnership automation products
• Health Insurance
• Restricted Stock Units
  • 3-year vesting schedule pending Board approval
• Primary caregiver leave
• Technology stipend 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-CapeTown_Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Why this role is exciting! 

We are seeking a highly analytical, proactive, and detail-oriented Business Operations Senior Analyst to support the optimization and efficiency of our Finance organization. This role is critical to ensuring the smooth cross-functional operations across all Finance functions and throughout the global organization. The successful candidate will work closely with leadership to streamline processes, drive operational improvements, provide effective enablement on processes, report metrics and KPIs and ensure alignment and integration across finance and adjacent business units.

What you will be doing: 

• Analyze existing workflows across Finance functions (e.g., FP&A, Accounting, Tax, Treasury, Audit, etc.), identify inefficiencies, and lead initiatives to streamline and standardize processes.
• Act as the central point of contact between Finance sub-functions and other business units (e.g., HR, IT, Procurement) to ensure seamless collaboration and information flow.
• Develop, maintain, and report key performance indicators (KPIs) and dashboards to track performance and progress of ongoing initiatives and processes.
• Lead and support cross-functional projects from planning through execution. Ensure milestones, deliverables, and timelines are met.
• Support the Finance team through operational changes, including system implementations, reorganizations, or policy updates by developing communication plans, training materials, and feedback loops.
• Identify opportunities for automation, enhanced controls, and improved resource utilization. Work with Finance leadership to drive a culture of continuous improvement.
• Maintain clear documentation of key processes, workflows, and controls to support compliance, scalability, and knowledge transfer.

Does this sound like you? 

• Bachelors Degree 
• 4-10 years of professional experience
• Experience in Accounting, Financial Operations, Financial Systems, preferred
• Project or Program Management experience
• Strategic thinker with a hands-on approach
• Comfortable working in a fast-paced, ambiguous environment
• Strong interpersonal and influencing skills
• Passion for operational excellence and data driven decision-making

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with 10X fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements
• Technology Stipend

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-CapeTown_Hybrid

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit www.impact.com.

Your Role at impact.com:

As a Deal Desk Analyst, you'll play a key role in driving deal execution by coordinating across teams to ensure order forms and amendments are processed efficiently and accurately. You'll help ensure every deal aligns with impact.com’s pricing strategy, company goals, and legal standards. This is a highly visible and collaborative role with a direct impact on deal velocity and win rates. Success in this position requires sharp analytical thinking, strong cross-functional communication, and exceptional attention to detail.

What You'll Do:

• Prepare and draft accurate order forms and amendments using Ironclad (CLM) in a timely manner.
• Maintain data integrity in Salesforce CPQ by identifying and correcting quote or contract discrepancies.
• Review deal submissions to ensure alignment with pricing policies, internal processes, and business objectives.
• Serve as a subject matter expert on quoting processes, and pricing and packaging structures.
• Collaborate closely with Sales, RevOps, Legal, FP&A, Accounting, and Product teams to keep pricing guidelines and processes current and well-communicated.
• Support the development of innovative deal structures to meet unique business goals.

What You Have:

• 1-3 years of experience in Deal Desk, Legal, data entry, or other sales-support roles (SaaS experience is a plus).
• Sharp analytical skills with a meticulous eye for detail, even in fast-paced, occasionally high-pressure environments.
• Exceptional written communication skills with confidence in navigating legal contractual language. Bilingual proficiency in English and Chinese (both written and spoken) is highly valued and preferred for west coast applicants.
• Excellent multitasking abilities with a focus on accuracy and quick turnaround times.
• Experience with Salesforce CPQ and/or Ironclad preferred (or similar quoting, contract lifecycle management, or database systems) 
• Proactive, collaborative mindset with strong problem-solving skills and a positive, can-do attitude.
• Creative, resilient, and an effective team player who thrives in cross-functional settings.
• Confidence communicating across all levels of the organization.
• Unwavering integrity and sound judgment when handling sensitive or confidential information.

Salary Range: $70-$80K plus an additional 5% variable annual bonus contingent on Company performance and eligible to receive a Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Technology Stipend 
• Continued access to Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI_NewYork_NewYork

#LI_SantaBarbara

#LI_Columbus

#LI_Seattle

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics, visit www.impact.com.

Your Role at impact.com:

As the Payroll Specialist you will assist with the accurate and timely completion of US payroll. Responsibilities include all aspects of pay administration including preparation, documentation, and disbursement of payroll payments and payroll taxes for the US and will require working closely with HR, BizAps, ADP, and various internal and external inputs into the payroll process to ensure payroll deadlines, quality of service, statutory compliance, and operational performance are met. This role will report directly into the Senior Payroll Specialist

What You'll Do:

• Complete all aspects of US payroll administration
• Ensure an accurate and timely payroll, including but not limited to base pay, stock, commission and bonus payments
• Compensation, payroll taxes, statutory and supplemental benefits, and any other items.
• Oversee the reporting from HRIS and payroll systems as it relates to gross payroll, tax deductions, benefit deductions and employee status change requests, to ensure consistency between systems and with source records

• Address and provide timely response to notices raised by US, State and Local tax authorities. Collaboration with the payroll provider and tax advisors may be appropriate for certain matters.
• Stay current on regulations, and labor laws impacting payroll process, and stay compliant for all payroll tax jurisdictions in which we operate. Oversee/ process W-2’s
• funding to 401(k)
• Work with external auditors on audits, substantive testing, walkthroughs, and all other information gathering related to payroll.
• Assist with the day-to-day operations of US payroll.
• Uplift current payroll operations and streamline processes to ensure consistency, accuracy, and best-in-class services.

What You Have:

• Minimum of 2-4 years of multi-state payroll experience in private and public company environments; (ADP) experience preferred
• Knowledgeable with payroll tax laws and regulations
• Strong Microsoft Excel skills
• Excellent customer service and relationship-building skills
• An independent, self-motivated individual who works well under pressure with a positive, service-oriented attitude
• Self-starter with a great work ethic and an analytical thinker with superior problem solving and decision-making skills
• Excellent multi-tasker who is always “on it” with stellar time and project management skills; understands the importance of planning in advance to meet deadlines that include multiple review points and iterations
• Strong communicator, both written & verbal; reliable and responsive to email and phone communications
• Highest level of integrity and good judgment, with the ability to effectively deal with highly sensitive, confidential information

Salary range: $70,000 - $76,000 per year, plus an additional 5% variable annual bonus contingent on Company performance and eligible to receive Restricted Stock Unit (RSU) grant.

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Continued access to  Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Parental Leave
• Catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-Hybrid-Columbus, Ohio

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics, visit www.impact.com.

Your Role at impact.com:

Ready to make your mark at a fast-growing global tech company? At impact.com, we’re looking for a detail-oriented and driven Tax Analyst to join our high-performing finance team.

In this role, you’ll assist the tax team in maintaining a world-class tax service to the business, ensuring that all tax laws are applied correctly in order to eliminate or minimize all tax risks, by providing and assisting the tax team to ensure all tax filings and payments are completed accurately and timeously.

What You'll Do:

• Responsible for gathering and processing the information required for international compliance and transfer pricing, and provide support with the year-end provision
• Provide support for tax audits and answers to inquiries from various taxing jurisdictions
• Assist corporate accounting in the verification of tax account balances (sales tax/VAT/GST, deferred tax, current tax accounts, etc.)
• Update and maintain the tax calendar
• Providing tax support and tax advice to business
• Review all tax payments and tax returns (direct and indirect tax) whether on a weekly, biweekly, quarterly, or annual basis
• Regularly perform audits on the system to ensure data integrity; responsible for the resolution of discrepancies that might adversely impact on the company’s tax returns
• Assist the Tax team with various ad hoc projects, and analysis

What You Have:

• Education: Bachelor’s degree in accounting/ finance, or in a business related field. Having a CA, ACCA or CPA designation is advantageous. 
•  At least 3 to 4 years tax experience gained within a commercial environment of a multinational Group, candidates with a mixture of Big Four experience and in-house experience are also encouraged to apply
• Knowledge: Possess strong working knowledge of and ability to apply accounting
• Concepts: practical international tax interpretive knowledge gained from an established taxing jurisdiction (for example- SA, UK, Europe, US); and the ability to analyze and synthesize large amounts of data and related compliance/regulations
• Computer skills: Proficient with Microsoft Office tools, especially Excel. It is also essential that they possess strong computer skills to perform digital and online related tax duties
• Quantitative skills: It also vital that they possess strong mathematical and quantitative skills to handle tax audits, reconciliation related tax matters
• Attention to detail: They must be meticulously detailed individuals to ensure excellent reconciliation and consistently accurate filling of reports, preparation of documents, and effective performance of other duties assigned
• Organizational skills: Highly organized individual with the ability to multi-task and prioritize projects to ensure completion within assigned deadlines
• Excellent problem-solving skills
• Sound analytical skills: They require strong analytical skills to create highly detailed  tax reports and accurately fill out tax forms
• Communication skills: Must possess strong verbal and written communications skills necessary for explaining tax processes and making recommendations.

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy: Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development: Learning the advanced partnership automation products
• Medical Aid and Provident Fund Group schemes with Discovery & Bonitas for medical aid
• Group scheme for provident fund
• Restricted Stock Units: 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements
• Technology stipend 
• Primary Caregiver Leave
• Mental  Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage 
  
  

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-CapeTown_Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics, visit www.impact.com.

Your Role at Impact:

The marketing department is looking for an experienced marketing operations specialist to join our marketing team in Cape Town. The role plays a vital role in supporting and optimising the operations of the social media, design, seo, publishing, and dev teams.

This role ensures smooth execution of marketing initiatives through rigorous project coordination, effective communication, and process-driven task management. The position enables team efficiency, quality delivery, and strategic alignment with marketing goals in a fast-paced, high-growth B2B SaaS environment.

The position requires someone who enjoys working in a fast-paced environment, is a people person who enjoys working in a large team, prides themselves on being deadline-driven, has a strong background in marketing, and a passion for ops and/or project management.

What You'll Do:

• Manage day-to-day operations of social media, design, seo, publishing and dev teams, including status updates, project plans, and stakeholder communications.
• Administer and optimise task management systems (e.g., Asana) to maintain clear workflow visibility.
• Collaborate with cross-functional stakeholders across time zones to support project delivery.
• Support the publishing team by updating web content, ensuring SEO and design best practices.
• Build and streamline workflows and team communications from the ground up to support the design, social, web dev, and seo teams.
• Build basic reports to gain project-level insights for improvements  
• This role reports to the Associate Manager of Marketing Operations.
• Timely delivery and tracking of projects and tasks across multiple marketing functions.
• Well-maintained and transparent task/project management boards with clear ownership and priorities.
• Increased efficiency and reduced blockers across multiple workstreams.
• Clear, actionable reporting on team performance and project status.

Does this sound like you:

Competencies:

• Excellent communicator
• Excited by solving complex problems and streamlining workflows
• Ability to meet weekly and monthly deadlines with ease
• Highly organised, detail-oriented
• Self-starter and self-managed
• Prioritises easily

Required experience:

• 2-4 years of marketing operations or marketing generalist experience, ideally within a large marketing department
• Familiarity with fast-paced SaaS or agency-style workflows
• Proven track record of managing large projects with multiple stakeholders
• Relevant degree or diploma in marketing, communications, or similar

Beneficial experience:

• Experience using Saas tools like Asana to manage teams and projects
• Experience working with social media, design, and web development teams
• Working in a B2B or tech environment

Benefits:

• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with 10X provident fund
• Stock Options
• 3-year vesting schedule pending Board approval
• Primary caregiver leave
• Internet Allowance
• Flexible work hours
• Casual work environment
• Technology stipend
•  Affiliate & Partnerships Industry Fundamentals Certification by PXA

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

Our Company:

At impact.com weå are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics, visit www.impact.com.

Your Role at Impact

We're seeking a detail-oriented and proactive Market Research Assistant to join our marketing research team. This role is perfect for someone who wants to dive deep into market research while supporting critical business insights that drive strategic decisions. You'll work closely with our Senior Market Research & Analytics Manager and Director of Content to coordinate projects, analyze data, and help bring research findings to life for internal and external stakeholders.

What You’ll Do

Research Project Support

• Coordinate research project logistics, including vendor communications and participant incentive programs
• Organize and maintain research archives for easy access and knowledge sharing
• Support survey development from design through testing and launch
• Draft benchmark research reports using established templates and formats
• Assist with research report promotion by preparing key insights and supporting materials

Data  Analysis & Reporting

• Prepare data for analysis
• Perform basic statistical analysis 
• Create presentations and reports from research findings
• Collaborate with internal teams to enhance data visualization and reporting

What You Have

• 2 - 4 years of experience in a market research role, research analyst, or similar role.
• Bachelor's degree preferred in Marketing, Business Administration, Economics, Statistics, Mathematics, or Psychology
• Relevant coursework in Statistics, Research Methods, Data Analysis, or Marketing Principles is a plus
• Market research certifications or specialized short courses are a bonus
• Survey tools: Experience with survey platforms like SurveyMonkey or Qualtrics, including implementing survey logic (skip, branching, quotas) and performing QA testing.
• Data skills: Expertise in Excel or Google Sheets for cleaning and structuring raw data, using pivot tables, charts, and formulas to identify key insights.
• Presentation tools: Strong skills in PowerPoint, Google Slides, or similar for creating reports and decks
• Research fundamentals: Understanding of effective survey design, principles of question construction, and data collection methodologies
• Communication: Strong written and verbal skills for clear reporting and team collaboration
• Organization: Excellent time management with ability to handle multiple projects
• Detail-oriented: Careful approach to data accuracy and quality control
• Hybrid: The ability to work at our Cape Town office 1-2 times per week with the line manager. 

Nice to Have

• Experience with project management tools (e.g., Asana, Jira)
• Data visualization skills (can be learned on the job)
• Quantitative reasoning and advanced analytical capabilities
• Market research certifications or specialized coursework

Benefits:

• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with 10X provident fund
• Stock Options
• 3-year vesting schedule pending Board approval
• Primary caregiver leave
• Internet Allowance
• Flexible work hours
• Casual work environment
• Technology stipend
•  Affiliate & Partnerships Industry Fundamentals Certification by PXA

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics, visit www.impact.com.

Your Role at Impact:

You'll be crucial in crafting, implementing, and amplifying design ideas for the impact.com brand. Your knack for developing campaign creatives, graphic assets, and marketing materials, paired with your passion for pushing design boundaries, will be key to your success.

A strong work ethic, confident personality, problem-solving prowess, and technical proficiency are vital for thriving in a fast-paced environment with complex challenges. Plus, your support and guidance for other designers will help nurture a collaborative and growth-focused team culture.

What You'll Do:

• Design high-quality, visually engaging assets including, but not limited to: digital advertising campaigns, video, storyboarding, social media graphics, motion graphics, brand identity materials, presentation decks, case studies, sell sheets, brochures, infographics, trade show materials, event signage, and event booth designs.
• Collaborate closely with the design manager and broader design team as well as social media, content marketing, marketing projects, events, and demand generation teams to generate and execute concepts from design to finished product
• Efficiently adapt and elevate creative concepts across diverse mediums, including print (Repro knowledge), social, display, email, and web
• Develop and maintain design systems and style guides
• Manage and execute digital and print projects in compliance with established brand standards
• Present and participate in client/stakeholder-facing meetings with confidence
• Meet all deadlines, including internal review deadlines.
• Build strong client and team relationships through preparation, expertise, and consistency
• Act as an internal thought leader and champion for design thinking across the organization
• Execute occasional conference calls in the early evening as needed to facilitate collaboration with US personnel. Your direct manager and designer colleagues are all based in Cape Town, along with several other Marketing teams. 
• Excels creatively, maintains knowledge and awareness of ongoing trends and best practices in print and digital media
• Shares best practices and new approaches to creative, branding, and user experience with other design personnel
• Manage and mentor mid/junior designers, interns, and freelancers
• Develop and maintain a library of commonly used assets and design components

What You Have:

• A Bachelor’s degree in design or a related design field. The equivalent in work experience will be considered
• 7+ years of creative services, design, branding, email, and direct mail marketing experience
• Previous business-to-business marketing experience required
• Excellent computer skills including but not limited to: Adobe Creative Suite, G Suite, Figma, Asana, Google Slides
• Mastery level capabilities of design concepts (colour, typography, scale, proportion)
• Strong ability to video edit and create motion graphics.
• The ability to turn facts and figures into easy-to-understand illustrations/imagery that brings the message across. 
• Knowledge and respect for working within corporate brand guidelines & keeping it up to date
• Discretion, self-motivation, diplomacy, and the ability to work both independently and as part of a team
• Ability to think creatively and strategically to produce new ideas and concepts and foster an environment to bring out the best in your colleagues in these areas
• Strong understanding of print and DTP best practices.
• Ability to handle multiple projects at once and balance priorities
• Strong interpersonal, communication, and written skills, including presentation delivery
• Able to meet tight deadlines and prioritize a varied workload in a fast-paced, unpredictable, and demanding environment; comfortable with ambiguity
• Effective and clear written and verbal communication skills; a must to be effective in this position
• Team leadership experience is advantageous. Guiding junior designers in the team as a mentor.
• Responsibilities for overseeing projects from start to finish. 
• Show initiative to gather what is needed in order to complete a project.
• Excellent time management skills and ability to manage multiple projects and meet tight deadlines
• Self-motivated with strong organizational/prioritization skills

Benefits:

• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with 10X provident fund
• Stock Options
• 3-year vesting schedule pending Board approval
• Primary caregiver leave
• Internet Allowance
• Flexible work hours
• Casual work environment
• Technology stipend
•  Affiliate & Partnerships Industry Fundamentals Certification by PXA

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

Role Title: Senior Event Manager

The Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics, visit www.impact.com.

Your Role at impact.com:

The Senior Event Manager will be responsible for planning, organizing, and overseeing company-hosted events and trade shows to ensure they run smoothly and meet their objectives. Events include our annual customer/partnership conference iPX, VIP experiences, hosted happy hours, industry conferences, and dinners. The ideal candidate has a keen understanding of how to marry business objectives with event experience, thrives in the weeds, is a detailed and organized planner who thinks of everything, a creative problem-solver, and an expert communicator comfortable leading people at all levels.

• Responsibilities:
• Meeting with internal stakeholders (Sales, Client Success, and other internal teams) to collaborate on event needs, goals, and success metrics. Establish clear roles and responsibilities. Enable attending staff with reports, event briefs, staff meetings, and other resources to ensure they're set up for success.
• Developing comprehensive and organized event plans, including timelines, schedules, and task assignments that are visible to internal and external stakeholders. This involves coordinating with vendors, venues, and other service providers. Managing event requirements like registration, overseeing contracts, building internal event landing pages on CVENT, working with internal teams to ensure accurate event reporting, and ordering and shipping required materials.
• Developing and executing marketing strategies in collaboration with the broader marketing team to promote the event, which can include social media, demand generation, design, and public relations, among other promotional strategies. Providing internal teams with detailed information, deadlines, and advance notice needed for them to carry out their work.
• Overseeing the event on the day to ensure everything runs according to plan, handling any issues that arise, and preparing and managing the event staff.
• Creating and managing the event budget, ensuring costs are controlled, submitting bills for payment, and reconciling corporate credit card charges. 
• Conducting analysis after the event to assess its success, gather attendee and stakeholder feedback, and identify areas for improvement. Update reports tracking event success over time. 
• Serving as event lead and overall project manager for iPX – iPX is our annual customer and thought leadership conference with 1,000+ attendees and 20+ sponsors across multiple days. While this person will oversee all the work, this person will very much own specific elements of the work, including: sourcing locations, contracting and managing vendors (logistics), coordinating speaker management and enablement along with a small internal team of stakeholders, serving as the primary AV vendor contact, and owning the ROS, among other things. This person will lead a diverse team, develop the overall event strategy in collaboration with the Senior Director of Events and key stakeholders. Building a project plan inclusive of all major milestones and tasks, and ensuring each team member understands their role and meets their deadlines and deliverables. 
• Other duties as assigned by the Company.

Qualifications:

• 5+ years of events management experience
• Experience project managing and coordinating logistically complex user conferences/customer conferences with upwards of 800+ attendees
• Experience building, managing and reconciling a 1MM+ budget
• Exceptional attention to detail and organizational skills
• Meticulous project management skills
• Strong collaboration, communication and leadership skills
• Experience with events tech platforms 
• Ability to travel to events about 6-8 times per year or as needed

Preferred Qualifications

• Experience running large-scale events for SaaS companies 
• Familiarity with building and managing events using CVENT

Salary Range: $120,000-$130,000 per year plus an additional 5% variable annual bonus contingent on Company performance and eligible to receive a Restricted Stock Unit (RSU) grant.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.
• Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI_NewYork_NewYork

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics, visit www.impact.com.

Your Role at impact.com:

We’re looking for a proactive and detail-oriented Email Marketing Coordinator to join our team. This role is focused on the day-to-day execution of email campaigns — from building and QA’ing to scheduling and performance tracking. You’ll play a key role in getting our emails out the door efficiently, accurately, and on brand.

This is a great opportunity for someone early in their career who is passionate about marketing operations and wants to learn the ins and outs of high-volume email production in a fast-paced team.

What You’ll Learn:

• Best practices for email marketing, QA, and production
• How to use industry tools like Litmus, and enterprise ESPs like Marketo and Ipost
• Hands-on exposure to accessibility standards (WCAG), segmentation, and dynamic content
• Real-world experience collaborating with creative, technical, and strategic growth teams

What You'll Do:

• Build, test, and schedule daily email campaigns using our email marketing platform Marketo, and Ipost
• Apply audience segmentation and ensure correct targeting for each campaign
• Perform rigorous QA checks to ensure emails render correctly across devices and clients
• Collaborate with design, copy, and CRM teams to ensure all assets are ready and correct
• Maintain the email campaign calendar and ensure timely execution
• Track and report on performance metrics (open, click, bounce, unsubscribe rates)
• Support with A/B testing, UTM tagging, and campaign tagging
• Assist in list uploads, suppression handling, and database maintenance

What You Have:

• 1–2 years of experience in email marketing, digital marketing, or campaign coordination (internships welcome)
• Familiarity with email platforms (e.g., Mailchimp, Marketo, Salesforce Marketing Cloud, HubSpot)
• HTML/CSS and SQL 
• Detail-oriented with a strong focus on accuracy and deadlines
• Basic understanding of marketing metrics and reporting
• Comfortable working with spreadsheets (e.g., Excel or Google Sheets)
• Excellent communication and organizational skills
• Willingness to learn and grow in a fast-moving environment

Benefits:

• Hybrid, Casual work environment
• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements

Technology StipenedPrimary Caregiver LeaveMental  Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-CapeTown_Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit www.impact.com.

Your Role at Impact:

We are looking for a detail-oriented and enthusiastic Email Marketing Quality Assurance (QA) Intern to join our Marketplace team. This is a fantastic opportunity to gain hands-on experience in growth marketing operations, learn how to ensure high-quality email execution, and support impactful campaigns across the customer lifecycle.

As an Email Marketing QA Intern, you will play a critical role in helping us deliver polished and error-free email communications to our audience. You’ll work closely with the Growth Email Team, designers, and developers to review email content, test rendering across devices and platforms, and ensure accessibility and functionality meet our brand standards.

This is a paid 6-month internship with the potential to transition into a full-time position based on performance, team needs, and mutual interest.

What You'll Do:

• Conduct pre-send testing of email campaigns, ensuring all links, images, personalization tokens, subject lines, and copy are accurate and functional

• Use Litmus to test email rendering across different devices, browsers, and email clients

• Review email templates for formatting issues, typos, broken code, and compliance with brand and accessibility guidelines

• Collaborate with designers and developers to identify and resolve visual or functional issues

• Maintain QA documentation and checklists to ensure consistency across campaigns

• Assist with test sends and version control during campaign reviews

• Support the Growth Email team with additional email production tasks as needed

• Best practices for email marketing QA and production

• Use industry tools like Litmus, and enterprise ESPs

• Hands-on exposure to accessibility standards (WCAG), segmentation, and dynamic content

• Real-world experience collaborating with creative, technical, and strategic growth teams

What You Have:

• Currently pursuing a degree or recently graduated in Marketing, Communications, Digital Media, or a related field

• Strong attention to detail and a passion for getting things right

• Basic understanding of email marketing principles and tools

• Familiarity with HTML/CSS is a plus (not required)

• Organized, methodical, and able to work on multiple projects simultaneously

• Comfortable working in a fast-paced environment with tight deadlines

• Experience with ESPs (e.g., Marketo, HubSpot, Mailchimp, Salesforce Marketing Cloud) is a plus

Nice to have:

•  Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks for interns:

• Casual work environment, including hybrid work environment
• Flexible work hours
• Training & Development
  • Learning the advanced partnership automation products
  • Coursera
• Internet Allowance
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-CP1

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit www.impact.com.

Your Role at Impact:

As a Marketplace Growth Intern, you’ll play a key role in supporting our vertical email digest strategy—helping us connect affiliate marketers with the most relevant brand programs and products across high-growth verticals such as Travel, Health, Lifestyle, Kids/Toys/Moms, Fitness, and Electronics.

This is a paid 6-month internship with the potential to convert into a full-time position based on performance, business needs, and your long-term interest. You’ll work closely with our content, marketing, and partnerships teams to build curated, data-informed newsletters that drive discovery, engagement, and revenue in our affiliate marketplace.

You’ll gain hands-on experience in content creation, digital marketing, and vertical-specific industry research—all while growing into a subject matter expert in one or more of our strategic verticals. This is an exciting opportunity for someone who’s detail-oriented, curious, and eager to grow with a global leader in partnership automation.

What You'll Do:

• Research and develop vertical-specific email digest content that highlights top-performing affiliate programs and products tailored to marketer interests.

• Stay up to date on industry trends, seasonal moments, and vertical-specific developments to ensure content remains timely, relevant, and high-impact.

• Curate and present affiliate programs in a personalized, insights-driven way by leveraging performance data and publisher behavior.

• Identify and monitor key affiliate marketers, influencers, and rising voices within targeted verticals to inform content strategy and deepen vertical expertise.

• Collaborate with cross-functional teams to ensure digest content is accurate, aligned with broader initiatives, and ready for deployment.

• Support the measurement and optimization of published content by assisting in tracking engagement and performance metrics.

• Develop a foundational understanding of the affiliate marketing ecosystem, including how partnerships are structured and how vertical trends drive success.

What You Have:

• Strong writing and communication skills, with the ability to craft clear, engaging, and tailored content
  
  
• Passion for or familiarity with one or more of the following verticals: Travel, Health, Lifestyle, Kids/Toys/Moms, Fitness, or Electronics
  
  
• Research-oriented mindset with a knack for digging into data, trends, and niche communities
  
  
• Highly organized and able to manage multiple tasks and deadlines in a fast-paced environment
  
  
• Curiosity about affiliate marketing, e-commerce, influencer trends, and brand partnerships
  
  
• Proficient in Google Workspace (Docs, Sheets, Slides); experience with content management systems or email platforms is a plus
  
  
• Self-starter who takes initiative and enjoys both creative and analytical work
• A current student or a recent university graduate with a BA / BCom or other relevant qualification

Nice to have:

•  Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks for interns:

• Hybrid, Casual work environment
• Flexible work hours
• Training & Development
  • Learning the advanced partnership automation products
  • Coursera
• Internet Allowance
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-CP1

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit www.impact.com.

Your Role at impact.com:

We are seeking a detail-oriented, analytical, and strategic Marketplace Growth Manager to join our Marketplace Growth Team, with a focus on structured data, policy, and process integrity. This role is critical in ensuring the accuracy, consistency, and trustworthiness of marketplace data that underpins user engagement, fraud prevention, policy enforcement, and operational excellence.

What You'll Do:

• Marketplace Data
• Define and enforce standards for marketplace data (e.g., affiliate types, verticals, categories, media properties).
• Collaborate with product and engineering to build automated data creation, validation, and enrichment pipelines.
• Develop and maintain taxonomy, data dictionaries, schemas, and validation rules to ensure consistency across systems.
  
  
• Trust & Safety
• Partner with Data Science to monitor behavioral and transactional data, identifying fraud trends, policy violations, and emerging safety risks. 
• Research and develop Marketplace policies governing the standards for marketplace participation as well as marketplace behavior. 
• Support the development and continuous improvement of Trust & Safety metrics, dashboards, and alerting systems.
• Partner with enforcement teams to optimize workflows and automate incident categorization and prioritization.
  
  
• Cross-Functional Collaboration
• Work with marketplace ops, legal, engineering, and customer support teams to align strategies with marketplace governance goals.
• Serve as a subject matter expert on how data integrity impacts user engagement, GTV, safety, and compliance outcomes.

What You Have:

• 3–5+ years of experience in business analysis, or marketplace operations/trust & safety.
• Strong SQL skills and experience working with BI tools (e.g., Looker, Tableau, Power BI).
• Solid understanding of data governance, data lifecycle, and taxonomy development.
• Strong communication and collaboration skills; able to bridge technical and non-technical stakeholders.
• Familiarity with product listing standards, user reputation systems, and content moderation workflows is a plus.
• Bachelor’s degree in Business, Data Science, Economics, or related field (Master’s preferred) or equivalent experience. 

Salary Range:  $130,000 - $150,000 per year, plus an additional 5% variable annual bonus contingent on Company performance and eligible to receive Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Technology Stipend 
• Continued access to Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI_Seattle

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit www.impact.com.

Your Role at impact.com:

We are seeking a results-driven Publisher Business Development Executive to join our team and play a key role in expanding our Growth Package solutions to publishers. In this role, you will be responsible for identifying, closing, and nurturing partnerships with digital publishers, aligning our Growth offerings to their business needs. The ideal candidate has a strong background in sales, digital media, or mar tech, with a passion for building relationships and delivering value-driven solutions.

What You'll Do:

Prospecting and Lead Generation:

• • Identify and target potential publishers through market research, outreach, industry events, and networking to generate new leads.
  • Establish and maintain relationships with key stakeholders within the publishing industry.

Sales and Revenue Generation:

• • Offer and sell premium services and solutions that align with publishers' needs, demonstrating a deep understanding of the platform's capabilities.Own the full sales cycle from prospecting to closing. 
  • Lead tailored product demonstrations and presentations that clearly articulate the value proposition of the offering to publisher decision-makers. 
  • Work closely with legal and finance teams to finalize contracts, ensuring favorable terms and a smooth handoff to customer success or onboarding teams.
  • Develop customized revenue generation strategies for publishers to increase their earnings.

Pipeline and CRM Management: 

• • Maintain accurate and up-to-date records of sales activities, deal stages, and forecasts in Salesforce to ensure visibility and accountability

Cross-functional Collaboration:

• • Partner with publisher development teams to ensure smooth onboarding, effective campaign execution, and feedback loops that refine our offering based on publisher needs and market trends.

Renewals and Upselling:

• • Monitor account health and proactively engage clients to secure renewals, introduce new solutions, and drive incremental revenue.

What You Have:

• Bachelor's degree in Business, Marketing, or a related field. MBA is a plus or equivalent experience
• Proven track record in publisher business development within the digital media or affiliate marketing industry.
• Exceptional communication and negotiation abilities.
• Experience succeeding in a goal-driven environment
• Team-oriented, coachable, self-starter
• Analytical mindset with the ability to translate data into actionable insights.
• Strategic thinker with the ability to drive initiatives that contribute to overall business growth.

Salary Range: $175,000- $200,000 per year, plus 25% Variable Commission Plan and generous stock (RSU) award.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks)

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Technology Stipend 
• Continued access to Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI_NewYork_NewYork

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics, visit www.impact.com.

Your Role at impact.com:

As part of our Product Enablement team, Technical Writers deliver high-quality product documentation for our industry-leading partnership management platform. This role will support the entire organization by contributing to comprehensive knowledge bases for our Partnership Automation SaaS tool used by brands, partners, and agencies across the globe. 

What You'll Do:

• Work directly with the Product Enablement team to gather an in-depth understanding of the technical and business aspects of our products and their various use cases. 
• Audit existing content for out-of-date, inaccurate, or otherwise unnecessary documentation that may confuse customers or diminish their enablement experience. 
• Interview Subject Matter Experts (SMEs) and translate their knowledge into engaging, user-friendly help content for a wide audience or technical help content for a technical audience.
• Developing high-quality product help content across mediums — written, visual, graphic — including tutorials, how-to guides, explanations, and technical reference documents. 
• Use customer feedback and documentation hub metrics to focus content development efforts. 
• Increase the use of the help center and integrations portal and minimize the need for human response. 
• Strategize with the Product Enablement team to ensure the quality, searchability, and accuracy of help content across multiple delivery points.

What You Have:

• Possesses in-depth knowledge of technical writing principles and demonstrates mastery of documentation tools. Produces high-quality, user-centric content that requires minimal editing.
• Proven knowledge and experience creating documentation for developers, including API documentation, integration guides, and code examples.
• Leads complex documentation projects, improves processes, and collaborates effectively across multiple teams to ensure consistent and high-quality deliverables.
• Clearly communicates complex technical information to diverse audiences and actively mentors junior writers.
• 5+ years of technical writing experience, including project leadership, and a bachelor’s degree in a relevant field.
• (Preferred) Knowledge of marketing principles and web languages (HTML, CSS, XML, JavaScript).

Benefits:

• Hybrid, Casual work environment
• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements
• Technology Stipend
• Primary Caregiver Leave
• Mental  Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-CapeTown_Hybrid

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit www.impact.com.

Your Role at impact.com: Technology Partnerships Manager

Partnerships are at the heart of impact.com, not just enabling thousands of brands to develop their partnerships, but making sure we are a leading partner in our own right. Sitting within impact.com’s Product organization, impact.com’s Technology Partnerships team’s mission is to invite the ecosystem’s most innovative and valuable technology partners to our partnership platform and drive growth opportunities and a delightful experience for all of our customers.

Managers are responsible for launching, maintaining, and scaling joint customer revenue and adoption of  impact.com’s partners, such as ecommerce platforms, mobile integration providers, or credit link offers solutions, just to name a few. This role is highly cross-functional and will work closely with other business development managers, product and engineering teams, marketing, legal, sales, and customer growth teams. This is a key role for the product growth organization, requiring a blend of business development, account management, and product skills - all within a strong growth mindset.

What You'll Do: 

The Tech Partnerships Manager is responsible for driving the successful execution of Tech Partnerships Program lifecycle milestones, assisting in building engaged tech partnerships, and contributing to revenue outcomes for impact.com through our network of integrated partners. 

As an individual contributor, you will collaborate with internal, cross-functional business partners to drive the successful integration and adoption of our technology partnership portfolio across various partnership types, with a focus on strategic and high-growth partnerships.  In particular, you will support the seamless onboarding, integration, and enablement of the newest and highest-potential technology partners. You will work closely with the Senior Tech Partnerships Director Growth Lead and senior staff to drive an internal operating cadence that tracks, monitors, and communicates key outcomes of our tech partner portfolio, including the launch of new partnerships, customer adoption of integrations, and revenue generated from our technology partners. 

From a product perspective, you will support assessment of new strategic growth opportunities, including high-potential partners / partnership categories that align with the program’s objectives and ecosystem. You will also collaborate with Product squads that manage integration development and our API infrastructure, providing support in coordination and information gathering. Additionally, you will drive internal enablement efforts by helping to prepare and disseminate information to sales, marketing, client success, and other internal teams regarding partner value propositions and integrations, as well as supporting the Program Lead in preparing internal operational reviews.  

What You Have:

• 2-5+ years of experience in business development, sales, account management, or a related field.
• 1-3 years of experience in business development, operations, project coordination, account management, or a related field, preferably within a technology or SaaS environment.
• Experience or strong interest in technology or product partnerships.
• A track record of contributing to team goals and supporting the achievement of KPIs.
• Experience assisting with event coordination or logistics is a plus.
• An exceptional communicator – written and verbal; you put time and energy into your communications and enjoy speaking with people.
• Detail-oriented and organized, you're capable of managing multiple concurrent tasks without overlooking details.
• A natural networker, you thrive on talking to people and forging connections.
• An energetic self-starter, and hungry for wins, for growth, for success, for knowledge.

Preferred: Experience in the partnership / affiliate / influencer marketing industry, or digital marketing.

Salary range: 

$120,000.00 - $135,400.00 plus a 5% company performance target and eligibility to receive a Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

Medical, Dental and Vision insurance

Unlimited responsible PTO

Parental Leave

Technology Stipend 

401(k) with company matching

impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI_Seattle

The Company: 

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics, visit www.impact.com.

Why this role is exciting! 

As an Account Executive, you are responsible for growing our client base across all segments. You have a proven track record of consultative sales; being the trusted advisor; the ability to negotiate; a strong understanding of the digital landscape and a willingness to embrace disruptive, fast paced technology companies.

If you are excited about using your creativity, strategic, project management, and consultative selling skills to generate new business then this role will allow you to thrive and succeed. If this is you, we offer competitive compensation with generous benefits, a flexible remote working policy, and a supportive and committed team around you!

What you will be doing: 

• Learning, constantly
• Prospecting, always
• Attending events and being a representative of the Impact.com brand
• Leading with insight and delivering an exceptional prospect/ customer experience
• Build and grow your assigned territory while benefiting from the support of Marketing and Channels
• Achieving or exceeding individual quota bringing in new clients to Impact.com
• Manage multi-threaded sales-cycles engaging end users through to C-level executives and building the value of our product
• Define, execute, and own an engagement plan for key prospects
• Manage your pipeline, dealflow, forecasting with vigor and accuracy 
• All the while creating ‘irrational love’ amongst our customers

Does this sound like you? 

• Minimum of 3 years of closing sales experience, preferably within SaaS and performance marketing/ martech
• You have a network of advocates that will support your success in this role
• Ability to reach and develop relationships with decision makers within your territory and key verticals
• Prior experience driving sales and business development activities
• Understanding of the digital ecosystem landscape and relationships
• Track record of success in carrying an quarterly quotas and building and maintaining pipeline to achieve it
• Successful history of net direct new business sales, with the ability to prove consistent delivery against targets
• Track record of over-achieving quota (top 10-20% of company) in past positions
• Experience in bringing innovative / market defining products to market within a competitive landscape
• The ability to collaborate across internal teams to achieve the business goals and objectives
• You are a contributor to the team culture 
• Ability to travel if needed and work autonomously in a remote environment
• Experience within performance, partner, or affiliate marketing is a plus

Benefits (Perks):

• Private health insurance
• Office lunches
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.
• An employee-led culture team that plans inclusive events 
• Mental  Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage 
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Our Company: 

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics visit www.impact.com.

Your Role at impact.com:

The Account Executive is responsible for prospecting, educating and securing commercially viable brand and business prospects to achieve and exceed their targeted pipeline and revenue goals.

You will operate within your assigned territory of accounts driving the approach for Commercial prospects, generating your own leads as well as managing Marketing and Agency qualified leads within your territory. 

This role is fundamental to the success of the go-to-market sales team, driving primarily new customer logos as well as growth from nominated existing customers via cross-sell opportunities. 

Our ambition is to expand the partnership ecosystem by deeply understanding our customers’ needs,  providing true business value and working together for long term partnership success. 

We are looking for a self starter with the motivation and drive to become an elite salesperson. A growth mindset and coachability are essential for success at impact.com.

What You'll Do:

• Build and grow your nominated book of business, across a range of accounts within the Commercial  segment
• Meet and exceed individual quota targets through new prospects and by growing existing customers
• Manage any forecast shortfalls with gap plans and other initiatives to ensure committed forecast and quota are met 
• Master the lead indicators of the impact.com sales process such as generating minimum 3x visible pipeline, delivering forecasting accuracy within 10% as well as driving customer value alignment and securing win:win commercial outcomes
• Develop and execute 90 day Action Plans for your territory including individual Account Plans for nominated SMB Target Account prospects
• Prepare & deliver world-class demos and value-based presentations
• Have the ability to navigate and manage short, medium and complex long term sales-cycles with a range of different personas from business managers to C-Suite 
• Be a highly effective communicator and stakeholder manager and have the ability to plan ahead to deliver required outcomes 
• Execute all impact.com systems and tools to the highest standard as part of the sales process and ensure all customer records are timely and complete
• Have a commitment to consistently building own knowledge base around the performance marketing and partnerships ecosystem and impact.com’s role within it 

What You Bring: 

• Must have at least 3 years successful sales experience with evidence of consistent performance and target attainment 
• 1-2 years minimum SAAS sales experience with evidence of consistent performance and target attainment preferred
• Digital marketing, particularly performance marketing and affiliate marketing ecosystem  knowledge preferred 
• Understanding of sales methodologies such as MEDDPICCCC
• Experience with sales and outbound communication tools (such as Salesforce, Salesloft etc) 
• Have a customer orientation and desire to see customer success for the long term 
• Demonstrable positive attitude, individual drive and persistence 
• Have exceptional problem-solving, objection handling, networking and presentation skills
• Be curious, tenacious and resilient with a growth mindset and coachability 
• A team player who fosters collaboration through open communication and takes personal ownership and accountability

Perks and Benefits:

• Responsible PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Flexible remote working policy
• Training & Development - Free Coursera Subscription and PXA partnerships learning
• Restricted Stock Units - 3-year vesting schedule pending Board approval
• Internet Allowance
• Gym reimbursements
• Technology stipend
• Mental  Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage
• Pension Scheme
• Health and Dental Insurance 
• Parental Leave
• Free in office lunches several days per week 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics, and more, visit www.impact.com.

Why this role is exciting!

We are growing our sales organization to accommodate the increasing demand for our solution. We are looking for an experienced and dynamic sales person to own one of our top territories in North America. You will have the opportunity to grow rapidly and gain exposure to new marketing technologies as we progress! As an Account Executive, Commercial, you will be responsible for driving the sales process with prospective customers. Strong consultative and analytical skills are important for successful navigation from solution demo, the definition of the scope and final contract. Be the face and name of impact.com to some of the most well-known brands worldwide.

Responsibilities:

• Sell the product to the appropriate accounts and manage towards hitting a preset revenue target.
• Generate pipeline by proactively sourcing opportunities within the designated territory.
• Prepare & deliver world-class demos and value-based presentations.
• Answer prospects’ questions about product value, uses, integrations, and implementation.
• Pro-actively drive the process with a prospective client from initial prospecting to a signed contract and internal handoff.
• Drive active engagement by all internal and external stakeholders necessary to close a deal.
• Update SFDC daily with all relevant details needed to reflect business reality.

Does this sound like you:

• Bachelors Degree or equivalent experience.
• Ideally 2+ years of closing experience, within SaaS.
• Must be a true hunter!
• Must be willing to work out of the NYC office 3x a week, at the minimum
• Independent person with the desire to excel in a competitive and highly rewarding industry.
• Strong communication, effective problem-solving, networking and presentation skills.
• Proven track record of building territories and addressing client needs.
• Experience handling objections at multiple levels of enterprise organizations.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.
• Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

Salary Range: $150-$200K OTE potential total on target earnings (base + commission), per year, plus eligibility to receive Restricted Stock Unit (RSU) grant.

This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-Santa Barbara

#LI-New York, New York

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Your Role at impact.com:

The Associate Channel Partnership Manager is a contributor for the growth of Impact’s ecosystem of agencies, tech platforms & other emerging channel partners. Key performance indicators for the Associate Channel Partnership Manager are: number of new partners prospected, growth in inbound referrals, increase in partnerships generated revenue and acting as an efficient conduit/liaison between Impact Sales, Business Development and other internal teams.

It is essential that the person in the position maintain a structured approach to supporting the Channel Partnerships Development team in advancing existing relationships and sourcing new partner opportunities, while keeping accurate records of interactions and pipeline in the CRM. 

What You'll Do:

• Prospects new channel partners and sets meetings for Channel Partnerships Managers
• Nurtures new channel partner leads from inception, through to an established relationship
• Assists with the inbound referral process between channel partners and Impact Sales, including updating CRM with appropriate information related to leads and opportunities
• Maintains updated channel partner information on file and stored in CRM for outbound referral purposes
• Participates in recurring meetings (over the phone and in-person) with the appropriate team members within the partner’s organization to review partnership goals and progress
• Supports the preparation of business reviews with channel partners to encourage leads and opportunities

What You Have:

• Previous experience supporting cloud based SaaS products (1-2 years)
• Previous experience in Digital Marketing (1-2 years)
• Channel Partnerships experience (not required but beneficial)
• Moderate to Advanced experience using SalesForce or similar Sales CRM
• Moderate knowledge of Impact products
• Moderate understanding of competitor technology and business models
• Moderate understanding of the agency landscape
• SalesForce
• Excel
• Google Suite

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks:

• Unlimited PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development - learning the advanced partnership automation products
• Flexible work hours
• Private Health Insurance
• Internet Allowance
• Casual work environment
• Mental Health aware via Modern Health
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA

All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Shanghai_Hybrid

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Why this role is exciting:  

Working under the Marketing Director for Greater China, the Associate Event Marketing Manager supports the planning and execution of strategic events aimed at driving brand awareness and generating qualified leads. This role involves close collaboration with internal teams and external vendors to manage event logistics, coordinate campaign messaging, and ensure timely execution across all touchpoints. The focus is on supporting regional events, trade shows, and partner activations, with involvement in related marketing efforts such as WeChat promotions, email communications, and branded collateral. The role also includes tracking event performance and providing input on ways to improve future engagement and ROI.

Responsibilities:

• Assist in planning the yearly event marketing strategy and maintaining the annual event calendar, including summits, knowledge-sharing salons, co-hosted events, and webinars
• Demonstrate a strong sense for trending topics and potential speakers; provide input on content planning and guest selection
• Ability to manage tasks based on priority, with solid time management and execution skills
• Collaborate effectively with internal teams (e.g., marketing, sales, customer success) and external partners to support event execution
• Support the end-to-end operations and logistics of events, including vendor coordination, material preparation, speaker communication, on-site execution, and post-event follow-up
• Assist in managing suppliers and vendors, with basic negotiation skills to help secure competitive quotes and services under team guidance

Does this sound like you?

• 3 years of experience in event coordination, conference support, or marketing events; hands-on experience in assisting with event operations and logistics across multiple stages is preferred
• Proactive and detail-oriented, with a can-do attitude and willingness to grow into a more independent event lead role over time
• Outgoing and a team player who enjoys collaborating with cross-functional and cross-regional teams, as well as engaging with clients or partners
• Familiarity with the (cross-border) ecommerce or SaaS industry is a plus
• Good command of written and spoken Chinese and English
• Experience or familiarity with digital marketing channels such as WeChat, EDM, or social platforms is advantageous
• Comfortable learning and using event-related SaaS tools and platforms

Benefits/Perks:

• Unlimited PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development - learning the advanced partnership automation products
• Flexible work hours
• Private Health Insurance
• Internet Allowance
• Casual work environment
• Mental Health aware via Modern Health
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA

All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Shanghai_Hybrid

Role Title: Business Development Representative - Inbound

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics, and more, visit www.impact.com.

Why this role is exciting!

We are offering a unique opportunity to get an incredible amount of experience working with the world’s leading partnership management platform. You will be the first line of contact at impact.com responsible for generating new business through inbound opportunities by helping prospects understand the value of impact.com’s 3 SKUs. Your experience collaborating across sales, demand generation, sales/marketing operations, and more will allow for invaluable learning opportunities and skill development. 

What you will be doing: 

• Engage with inbound contact forms/inquiries, web chats, emails to assess qualification of prospects
• Educate and qualify prospects about our transformative technology and the 3 SKUs Impact provides for their marketing challenges
• Work closely with Account Executives across all segments - customer & new logo, to build a pipeline for impact.com’s products. Additionally you will work closely with Demand Generation, Marketing Operations, and more to streamline workflows. 
• Track and manage prospects through Salesforce.com and leverage tools like Outreach.io, Sales Navigator, ZoomInfo, and more.
• Schedule high-impact appointments with those who are of good potential with Account Executives
• Providing valuable market and product feedback to continue to drive impact.com’s business development strategy

Does this sound like you? 

• Experience in any customer-facing service industry (retail, telesales, real-estate etc.)
• Excited by the prospect of getting an incredible amount of experience with all critical business functions - Sales, Business Development, Marketing, Client Services, Product, Technology and Finance
• Confident and courteous verbal and written communication skills
• Above all else - hungry, humble and smart. Self-motivated and can get passionate about marketing & technology

Salary Range: Salary: $58,500 per year, plus additional Variable Commission Plan (Additional $18000) contingent on performance and eligible to receive Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited PTO
• Flexible work hours
• Maternity/Paternity leave
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI_NewYork,NewYork_Hybrid

Role Title: Business DevelopmentRepresentative, Inbound

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit www.impact.com.Why this role is exciting!

Your Role at impact.com:

We are offering a unique opportunity to get an incredible amount of experience working with the world’s leading partnership management platform. You will be the first line of contact at impact.com responsible for generating new business through inbound opportunities by helping prospects understand the value of impact.com’s 3 SKUs. Your experience collaborating across sales, demand generation, sales/marketing operations, and more will allow for invaluable learning opportunities and skill development. 

What You'll Do: 

• Engage with inbound contact forms/inquiries, web chats, emails to assess qualification of prospects
• Perform outbound activities to engage with various types of marketing leads
• Educate and qualify prospects about our transformative technology and the 3 SKUs Impact provides for their marketing challenges
• Work closely with Account Executives across all segments - customer & new logo, to build a pipeline for impact.com’s products. Additionally you will work closely with Demand Generation, Marketing Operations, and more to streamline workflows. 
• Track and manage prospects through Salesforce.com and leverage tools like Outreach.io, Sales Navigator, ZoomInfo, and more.
• Schedule high-impact appointments with those who are of good potential with Account Executives
• Providing valuable market and product feedback to continue to drive impact.com’s business development strategy

What You Have:

• Experience in any customer-facing service industry (retail, telesales, real-estate etc.)
• Excited by the prospect of getting an incredible amount of experience with all critical business functions - Sales, Business Development, Marketing, Client Services, Product, Technology and Finance
• Confident and courteous verbal and written communication skills
• Above all else - hungry, humble and smart. Self-motivated and can get passionate about marketing & technology

Salary Range: Salary: $58,500 per year, plus additional Variable Commission Plan (Additional $18000) contingent on performance and eligible to receive Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Continued access to  Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Parental Leave
• Technology Stipend 
• Office only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!
•  

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI_NewYork,NewYork_Hybrid

Our Company: 

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics visit www.impact.com.

Your Role at impact.com:

As a Customer Success Manager at impact.com, you’ll be the trusted advisor for a portfolio of clients, helping them get the most out of our platform and drive meaningful growth through partnerships. You'll play a key role in shaping strategic account plans, managing key touchpoints, and identifying both upsell opportunities and risks before they arise. If you’re someone who enjoys solving real problems, building long-term relationships, and collaborating across global teams, his is your chance to make a real impact.

What You'll Do:

• Build strong, consultative relationships with clients and guide them toward successful outcomes using our platform
  
  
• Develop strategic engagement plans tailored to each client’s business goals and KPIs
  
  
• Run impactful business reviews, platform training sessions, and performance analysis to showcase ROI and opportunities for growth
  
  
• Collaborate cross-functionally with Sales, Product, Tech, and Solutions teams to ensure seamless delivery and technical success
  
  
• Identify and manage churn risks early, while spotting opportunities for upselling and expansion
  
  
• Assist with renewals, commercial reviews, and platform adoption planning
  
  
• Track and resolve client issues efficiently, escalating where needed and ensuring accountability
  
  

What You Bring: 

• 3+ years of experience in Customer Success, Account Management, or client-facing roles  within the Affiliate/ partnerships space.
• Strong communication and relationship-building skills, you can confidently engage with senior stakeholders
• Strategic thinking paired with a hands-on mindset and you’re comfortable presenting insights and solving problems
• Solid project management skills and the ability to multitask in a fast-paced, evolving environment
• A collaborative, proactive attitude and a genuine desire to help clients succeed
• Bachelors or Masters degree a plus
  
  
  

Perks and Benefits 

• Responsible PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Flexible remote working policy
• Training & Development - Free Coursera Subscription and PXA partnerships learning
• Restricted Stock Units - 3-year vesting schedule pending Board approval
• Internet Allowance
• Gym reimbursements
• Technology stipend
• Mental  Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage
• Pension Scheme, Health and Dental Insurance
• Parental Leave
• Free in office lunches several days per week 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

• Passionate about its people
• Focused on delivering the very best tech to our customers
• Offering the flexibility to work how and where you are most successful
• Obsessed with our customer’s success
• The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
• Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
• Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Adidas, AirBnB, eBay, Lenovo, Nike and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 1,100 employees and 21 offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at impact.com:

As a Customer Success Manager, you will be an incredible product expert! This involves honing and growing customer relationships with buyers utilizing our software suite to build stronger & more successful marketing campaigns.

Portraying good business sense, a solid understanding of the digital ecosystem and being a critical thinker will have you shining and growing every day at impact.com. 

What You'll Do:

• Delivering world-class support to our top clients.
• Maintain a balanced proactive/reactive relationship with your assigned accounts.
• Dedicated duties include account monitoring, regular check-ins and relationship building.
• Reactive duties include training, product support, and appropriate delegation when technical issues and feature requests arise.

What You Have:

• 2+ years customer service/relationship experience, preferably B2B
• In-depth understanding of the influencer marketing’s ecosystem
• Bachelor's Degree (Business, Marketing or related field a plus)
• Consistent track record of providing stellar support to customers.
• Strong understanding of the digital marketing ecosystem
• Healthy dose of initiative and the ability to remain flexible
• Detail-oriented and able to efficiently prioritize tasks
• Be a critical thinker and an inventive problem-solver
• Professional communication skills
• Enthusiastic teammate
• Great conflict resolution skills
• Excellent time management skills
• Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements
• Technology stipend 

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-CapeTown_Hybrid

Our Company: 

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics visit www.impact.com.

Your Role at impact.com:

As a CSM you will be responsible for the management of client relationships to promote retention and growth, through identifying up-sell, cross-sell, and churn-risk early. 

Join us if you are passionate about strategic, goal-driven account plans and processes to ensure productive relationships with clients. This position works closely with cross functional teams as the client advocate, to help develop solutions to meet client goals.

What You'll Do:

• Deliver impactful platform training and provide expert guidance on contracts, configurations, ad tracking, finance, and reporting to help clients get the most from the impact.com platform.
  
  
• Collaborate with clients to drive platform adoption, promote strategic initiatives, and communicate ongoing value - under the guidance of your manager and/or executive sponsor.
  
  
• Manage technical configuration tasks in partnership with the Solutions Design & Delivery team to ensure the platform is set up to support smooth account management.
  
  
• Track and escalate client issues using a standardized process to ensure timely resolution, transparency, and coordination across internal teams.
  
  
• Analyse program performance and financial pacing reports to surface upsell or renewal opportunities and support commercial growth efforts.
  
  
• Assist with forecasting and revenue planning by conducting churn analysis, evaluating funding status, and contributing to financial models for your book of business.
  
  

What You Bring: 

• Bachelor or Master degree preferred 
• 3+ years direct B2B SaaS experience, strong preference towards Affiliate experience 
• 3+ years experience in Marketing Consulting, Customer Success, Account Management, Business Development, or other client-facing roles where you managed a book of clients
• SaaS company experience preferred
• Customer Focus, Commercial Drive, Service-oriented
• Experience with business-to-business commerce and Internet communication software (advantageous)

Perks and Benefits 

• Responsible PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Flexible remote working policy
• Training & Development - Free Coursera Subscription and PXA partnerships learning
• Restricted Stock Units - 3-year vesting schedule pending Board approval
• Internet Allowance
• Gym reimbursements
• Technology stipend
• Mental  Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage
• Parental Leave
  
  

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit www.impact.com.

impact.com is a global leader in partnership technology, empowering brands to drive growth through strategic collaborations. With hypergrowth across Greater China, we’re scaling our new business engine and need a proven Sales Director to build and lead a new AE team, while collaborating with our existing sales leadership to drive unified revenue growth.

Your Role at impact.com:

As Sales Director, you’ll build and lead a new high-performing sales team focused on new client acquisition, while working in lockstep with our established sales organization. This is a high-visibility, high-accountability role—you’ll own the strategy, execution, and scaling of this new business unit, with a direct reporting line to the MD.

Key Objectives in Year 1:

1. Build a new AE team from the ground up (hiring, coaching, process design).
2. Exceed pipeline and revenue targets for new business while maintaining harmony with the existing sales org.
3. Prove ability to scale—success here opens the door to broader leadership of the full sales org.

Sales Org Structure & Leadership Philosophy

• You’ll report directly to the MD (not layered under existing sales leadership).
• Initially, focus on building a new AE team—existing senior sales managers will continue reporting to the MD.
• Long-term: Opportunity to take full ownership of the Greater China sales organization upon demonstrated success in scaling the new team.
• Budget reflects current stage—we’re pragmatic about resources but committed to investing in the right leader.

What You'll Do:

1. Build & Lead the New Sales Team

• Recruit, onboard, and coach a team of high-impact AEs (initial focus: 5–10 hires).
• Design repeatable playbooks for new business acquisition in key industries (retail, finance, automotive, AI).
• Implement rigorous pipeline management and forecasting (SFDC/HubSpot mastery required).

1. Drive Scalable Revenue Growth

• Own and exceed quarterly new business targets (ARR, pipeline coverage, expansion).
• Leverage Martech/CDP trends to differentiate impact.com’s USP in competitive deals.
• Collaborate with marketing on account-based strategies for enterprise clients.

1. Strategic Leadership

• Work closely with the MD to align new and existing teams—ensure complementary GTM motions.
• Represent impact.com at C-level industry engagements to open doors.
• Earn the mandate to eventually lead the full sales org through measurable results.

Why This Role?

• Prove-yourself opportunity: Build something new with a clear path to greater scope.
• Autonomy: Direct line to MD with support to run your team your way.
• Impact: Shape the future of partnership tech in China’s booming digital economy.

What You Have:

• 5+ years as a Sales Director in SaaS, with proven success scaling teams from 10–30+ AEs.
• China market mastery: Deep understanding of local SaaS buying cycles, procurement, and compliance.
• Builder mentality: Thrives in ambiguity; has launched new teams/divisions before.
• Fluent in English & Mandarin—can negotiate complex enterprise deals and inspire teams.
• No ego, high EQ: Able to collaborate with parallel sales leaders while driving your team’s success.

Nice-to-Have:

• Experience in retail/finance/automotive verticals.
• Exposure to partnership tech or performance marketing.

Travel & Logistics

• 20–30% travel (domestic + APAC/global alignment).
• Budget-conscious but aggressive: We’ll invest where it moves the needle.

Salary Range:  $800,000 - $960,000 CNY per year, OTE potential total on target earnings (base + commission) per year, plus eligibility to receive Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Technology Stipend 
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

The Company: 

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics visit www.impact.com.

Why this role is exciting! 

As an Account Executive, you are responsible for growing our client base with a focus on Enterprise clients though you will work across all segments. You have a proven track record of consultative sales; being the trusted advisor; the ability to negotiate; a strong understanding of the digital landscape and a willingness to embrace disruptive, fast paced technology companies. 

If you are excited about using your creativity, strategic, project management, and consultative selling skills to generate new business then this role will allow you to thrive and succeed. If this is you, we offer competitive compensation with generous benefits, a flexible remote working policy, and a supportive and committed team around you!

What you will be doing: 

• Learning, constantly
• Prospecting, always
• Attending events and being a representative of the Impact.com brand
• Leading with insight and delivering an exceptional prospect/ customer experience
• Build and grow your assigned territory while benefiting from the support of Marketing and Channels
• Achieving or exceeding individual quota bringing in new clients to Impact.com
• Manage multi-threaded sales cycles engaging end users through to C-level executives and building the value of our product
• Define, execute, and own an engagement plan for key prospects
• Manage your pipeline, deal flow, and forecasting with vigor and accuracy 
• All the while creating ‘irrational love’ amongst our customers

Does this sound like you? 

• Minimum of 4 years of closing sales experience, preferably within SaaS and performance marketing/ martech
• You have a network in-market that will support your success in this role.
• Ability to reach and develop relationships with decision-makers within the SEA market and key verticals
• Prior experience driving sales and business development activities
• Understanding of the digital ecosystem landscape and relationships
• Track record of success in carrying quarterly quotas and building and maintaining pipelines to achieve it
• Successful history of net direct new business sales, with the ability to prove consistent delivery against targets
• Track record of over-achieving quota (top 10-20% of company) in past positions
• Experience in bringing innovative / market-defining products to market within a competitive landscape
• The ability to collaborate across internal teams to achieve the business goals and objectives
• You are a contributor to the team culture 
• Ability to travel if needed and work autonomously in a remote environment
• Experience in performance, influencer, or affiliate marketing is a plus

Benefits (Perks):

• Private health insurance
• Office lunches
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.
• An employee-led culture team that plans inclusive events 
• Mental  Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage 
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

The Company: 

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics, and Levi’s, visit www.impact.com.

Why this role is exciting! 

As an Account Executive, you are responsible for growing our client base across all segments. You have a proven track record of consultative sales; being the trusted advisor; the ability to negotiate; a strong understanding of the digital landscape and a willingness to embrace disruptive, fast paced technology companies.

If you are excited about using your creativity, strategic, project management, and consultative selling skills to generate new business then this role will allow you to thrive and succeed. If this is you, we offer competitive compensation with generous benefits, a flexible remote working policy, and a supportive and committed team around you!

What you will be doing: 

• Learning, constantly
• Prospecting, always
• Attending events and being a representative of the Impact.com brand
• Leading with insight and delivering an exceptional prospect/ customer experience
• Build and grow your assigned territory while benefiting from the support of Marketing and Channels
• Achieving or exceeding individual quota bringing in new clients to Impact.com
• Manage multi-threaded sales-cycles engaging end users through to C-level executives and building the value of our product
• Define, execute, and own an engagement plan for key prospects
• Manage your pipeline, dealflow, forecasting with vigor and accuracy 
• All the while creating ‘irrational love’ amongst our customers

Does this sound like you? 

• Minimum of 4 years of closing sales experience, preferably within SaaS and performance marketing/ martech
• You have a network of advocates that will support your success in this role
• Ability to reach and develop relationships with decision makers within your territory and key verticals
• Prior experience driving sales and business development activities
• Understanding of the digital ecosystem landscape and relationships
• Track record of success in carrying an quarterly quotas and building and maintaining pipeline to achieve it
• Successful history of net direct new business sales, with the ability to prove consistent delivery against targets
• Track record of over-achieving quota (top 10-20% of company) in past positions
• Experience in bringing innovative / market defining products to market within a competitive landscape
• The ability to collaborate across internal teams to achieve the business goals and objectives
• You are a contributor to the team culture 
• Ability to travel if needed and work autonomously in a remote environment
• Experience within performance, partner, or affiliate marketing is a plus

Benefits (Perks):

• Private health insurance
• Office lunches
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.
• An employee-led culture team that plans inclusive events 
• Mental  Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage 
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and more, visit www.impact.com.

Your Role at impact.com:

Implementation Engineer manages providing ideal technical solutions for our clients. Working along with the OSMs, this role designs technical implementation plans and proceeds integrations in the post-sale phase. This role should have a certain technology background, able to resolve complex integrations and answer clients’ technical questions. Besides, this role also should be able to provide technical consulting service for prospects in the pre-sale phase, collaborating with Sales.

What You'll Do:

• Be familiar with company's products and solutions
• Communicate with clients’ tech teams, proceeding clients’ technical integrations with impact.com
• Troubleshooting during technical integrations
• Collaborate with OSM, pushing forward clients’ onboarding projects

What You Have:

• 1-3 years experience supporting SaaS products
• Bachelor degree or above in computer science or information systems, familiar with JS and API development is preferred
• Experience of technical support or technical integration projects is preferred
• Quick learning
• Excellent communication / interpersonal skills
• Chinese (Mandarin) and English communication

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Unlimited PTO policy
  • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Primary caregiver leave
• Training & Development
  • Learning the advanced partnership automation products
• Private Health insurance
• Mental Health & Wellness care via Modern Health
• Restricted Stock Units
• Internet Allowance
• Bi-weekly lunches

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics, visit www.impact.com.

 Why this role is exciting:

The Marketing Manager of Strategic Programs, GC will lead the charge in defining, orchestrating, and executing comprehensive, multi-channel marketing strategies across thought-leadership, podcast, Customer Marketing, Co-Marketing, and New strategic programs, while also overseeing and supporting team members responsible for go-to-market (GTM) efforts for new SKUs (Creator and Advocate). 

Responsible for driving integrated marketing campaigns, building out scalable programs, and aligning efforts to ensure measurable growth in customer engagement, retention, and revenue.

What you'll do:

• Excellent communication skills and attention to detail
• Develop and execute regional content agenda and messagings on partnership marketing category, company’s 3-SKU and China-out brand  industry 
• Conduct market research and identify new opportunities as it relates to our strategic channel partners and prospects
• Coordinate with the various marketing sub-departments to help stay on track and execute programs and events
• Collaborate and enjoy multi-tasking
• Manage communication of marketing results through marketing communications and quarterly team updates
• Responsible for the regional head’s important keynotes, thought-leadership pitches, etc.; 
• Take the lead in regional marketing strategic programs

Does this sound like you?

• 8 years of professional experience with an extreme sense of urgency and passion
• Excellent project management skills, with a demonstrated ability to consistently prioritize and manage multiple tasks from concept through implementation, and deliver quality outcomes on time and on budget
• Creative and analytical
• Is comfortable creating spreadsheets, decks, zoom webinars (familiar with Salesforce and/or Marketo is a plus)
• Positive attitude and true team player
• Comfortable working with various teams (design, content marketing/product marketing, events, programs, sales) across multiple regions and keeping everyone informed

Benefits/Perks:

• Unlimited PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development - learning the advanced partnership automation products
• Flexible work hours
• Private Health Insurance
• Internet Allowance
• Casual work environment
• Mental Health aware via Modern Health
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA

All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI_Shanghai_China

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics, and more, visit www.impact.com.

Why this role is exciting:

This position as RVP of Sales focuses on managing functions essential to our go-to-market strategy to drive sales enablement and productivity. This will include planning, forecasting, reporting and analytics, sales process optimization, and marketing and sales tech stack management. Oversees hiring, coaching, training, strategy, and personal development for their team.

What you will be doing:

• Recruit, train, and retain a top performing sales team
• Lead and coach a team of sales representatives, enabling them to exceed their quotas consistently 
• Run weekly 1-on-1s with each direct report to help them overcome roadblocks and chart their long-term career growth 
• Monitor team KPIs and proactively identify the actions that your team members can take to improve each month 
• Demonstrate a “never quit” attitude and instill tenacity and resilience in your team 
• Analyze team performance data to suggest scalable improvements to core sales processes and sales training 
• Foster a transparent, inclusive, and achievement-oriented team culture 
• Assist sales staff in closing account sales opportunities when needed
• Develop and manage strong relationships across teams and looking for opportunities to add value for the customer and additional revenue
• Maintain market and industry knowledge to support continued growth

Does this sound like you?

• Proven ability to deliver deal predictability within a traditional SaaS sales motion, leveraging data-driven forecasting and disciplined pipeline management.
• Skilled at cultivating a high-performance, retention-focused team culture that consistently develops talent, sustains long-term engagement, and achieves results without disrupting team cohesion.
• 4+ years of experience managing a team of Account Executives
• 4+ years of experience in a new business quota-carrying sales position as an individual contributor
• You can demonstrate a track record of overachievement against individual and team quotas 
• You have examples of sales reps you’ve coached from underperforming to high-achieving 
• You instinctively document the training, team-building, and sales process plays that work and share them with your colleagues to drive improvement across your organization 
• You have strong empathy for peers, direct reports, and customers 
• You have excellent communication skills and the ability to motivate behavior change 
• You’re adaptable and open to changing processes when it’s right for your team, your organization, and the customers you serve 
• Experience within performance, partner, or affiliate marketing is a plus.

Salary Range: $360,000 - $400,000 per year, OTE potential total on target earnings (base + commission) per year, plus eligibility to receive Restricted Stock Unit (RSU) grant.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.
• Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI_Remote_US

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics, visit www.impact.com.

Your Role at Impact.com:

The DevOps Engineer is responsible for working hands-on to provision applications on multiple cloud platforms, designing and implementing DevOps principles that use those platforms, becoming a subject matter expert in troubleshooting and resolving complex, multi-tier architecture problems, planning and executing technical tasks associated with the implementation and maintenance of virtualisation and containerised cloud infrastructure, as well as contributing to roadmap planning, coordinating and execution to drive the achievement of business objectives and KPIs.

What You'll Do:

This role requires you to be a CI/CD subject matter expert that’s more on the Dev side of DevOps. You’ll do the following:

• Become familiar with technologies used by the squad - GCP, AWS, Terraform, Terrakube, Jenkins, CircleCI, GitHub Actions, Gradle, Docker, GKE, ArgoCD, Argo Rollouts, SonarQube, Sonatype Nexus & Lifecycle, Prometheus, Grafana, MySQL
• Maintain & continuously improve CI/CD pipelines & staging provisioning pipelines that drive feature development
• Collaborate with a distributed team to fulfill the department's quarterly objectives
• Automate recurring manual tasks & iteratively optimize those tasks
• Perform code reviews
• Research and prototype new technologies
• Write and maintain documentation
• Support software development squads in multiple timezones to:
• Onboard new micro services
• Grant required permissions
• Respond to alerts & ad hoc CI/CD related issues, review error messages, and fix bugs in a timely manner to unblock feature development hindrances to meet sprint timelines
• Support software testing and quality assurance processes to ensure high-quality deliverables

What You Have:

• Excellent communication skills & high proficiency in English
• At least 4 years of experience in the tech industry
• A solid understanding of the Linux operating system
• Experience with IaC (infrastructure of code) tools to drive automation and self service, preferably Hashicorp Terraform
• Experience with coding and scripting languages like Groovy, Java, Nodejs, Python and Shell.
• The ability to identify, evaluate, and integrate diverse open-source technologies and cloud services.
• Experience with public cloud platforms, including AWS, Microsoft Azure, and Google
• Experience with business tools like Atlassian Jira & Confluence
• Experience with Kubernetes, whether that’s GKE, AKS, EKS, OpenShift, etc
• Experience with CI/CD tools like Jenkins, ArgoCD, etc
• Experience with Git version control, preferable GitHub
• Proficiency in troubleshooting and resolving technical issues across staging and production environments

Benefits:

• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with 10X provident fund
• Stock Options
• 3-year vesting schedule pending Board approval
• Primary caregiver leave
• Internet Allowance
• Flexible work hours
• Casual work environment
• Technology stipend
•  Affiliate & Partnerships Industry Fundamentals Certification by PXA

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics, visit www.impact.com.

Your Role at Impact:

What You'll Do:

• Develop, test, and maintain software for the platform.
• Write automation tests
• Build meaningful unit, functional and integration level tests for the software built
• Collaborate with a distributed team to fulfill the departments quarterly objectives
• Develop code both independently and while pair programming
• Write and maintain design, user and test documentation
• Become familiar with technologies used on the squad 
• Perform triage functionality through verification and fixing of bugs
• Build non customer facing code
• Support software testing and quality assurance processes to ensure high-quality deliverables
• Production Deployments  

What You Have:

• Initiative
• Adaptability
• Personal Development
• Being a team player
• Completed B.S. In Computer Science or related field or equivalent professional experience
• Openssource contributions are beneficial
• Desire to work with Java, Spring and related Technologies
• 1 - 2 years experience in Software development
• Agile / Iterative processes. Kanban / Scrum
• Knowledge of Relational Databases, Table design, SQL
• Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Primary caregiver leave
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursementsTechnology stipend 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

The Company: 

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit www.impact.com.

Your Role at Impact.com:

The Business IT Integrations Specialist will oversee the integrations of new and existing applications. You will work closely with internal stakeholders and third vendors. The role reports to the IT Manager located in New York City.

What You'll Do:

• Work closely with the IT Team to come up with solutions to drive productivity for internal stakeholders
• Ensure IT general controls are in place for new and existing SaaS applications
• Occasionally, you will handle new user access, assists with issues, user permissions, and user terminations
• Perform IT integrations with the use of an API, service account, etc
• Conduct SaaS audits to ensure company resources are optimally being utilized
• Troubleshoot and resolve SaaS issues 
• Conduct research to understand, explain and resolve technology issues 
• Utilizes help desk tracking software to present recommendations and improvements for user systems
• Keeps up to date on the latest feature releases and implements these new functionality to the company

What You Have:

• 5+ years of end-user support
• 3+ years of dedicated application support
• Experience with IT integrations such as SSO, API, 3rd party app integrations
• Experience with SaaS migrations
• Experience supporting tools such as Google Workspace, Slack, Atlassian, Zoom and other applications
• Ability to support predominantly a Mac based environment
• Ability to work independently and think creatively
• Experience with creating technical documentation and introducing new features to the company
• Understand information security principles and best practices

Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks:

• Unlimited PTO policy
  • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• 6 month primary caregiver leave
• Training & Development
  • Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
  • Group schemes with Discovery & Bonitas for medical aid
  • Group scheme with Momentum for provident fund
• Restricted Stock Units
  • 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics, visit www.impact.com.

Your Role at Impact.com:

The Business IT Integrations Specialist will oversee the integrations of new and existing applications. You will work closely with internal stakeholders and third vendors. The role reports to the IT Manager located in New York City.

What You'll Do:

• Work closely with the IT Team to come up with solutions to drive productivity for internal stakeholders
• Ensure IT general controls are in place for new and existing SaaS applications
• Occasionally, you will handle new user access, assists with issues, user permissions, and user terminations
• Perform IT integrations with the use of an API, service account, etc
• Conduct SaaS audits to ensure company resources are optimally being utilized
• Troubleshoot and resolve SaaS issues 
• Conduct research to understand, explain and resolve technology issues 
• Utilizes help desk tracking software to present recommendations and improvements for user systems
• Keeps up to date on the latest feature releases and implements these new functionality to the company

What You Have:

• 5+ years of end-user support
• 3+ years of dedicated application support
• Experience with IT integrations such as SSO, API, 3rd party app integrations
• Experience with SaaS migrations
• Experience supporting tools such as Google Workspace, Slack, Atlassian, Zoom and other applications
• Ability to support predominantly a Mac based environment
• Ability to work independently and think creatively
• Experience with creating technical documentation and introducing new features to the company
• Understand information security principles and best practices

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
  • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
  • Learning the advanced partnership automation products
• Medical Aid and Provident Fund Group schemes
  • Discovery & Bonitas for medical aid
  • Group scheme for provident fund
• Restricted Stock Units
  • 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements
• Technology stipend 
• Primary Caregiver Leave
• Mental  Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-CapeTown_Hybrid

The Company: 

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Your Role at impact.com:

• Assisting in the development of GenAI-powered tools and automations
• Supporting the improvement of internal processes through AI
• Learning how to build applications that help different departments boost productivity
• Collaborating with engineers, product managers, and business stakeholders

• Work on real AI projects that drive business impact
• Learn from a talented and collaborative team
• Grow your skills in GenAI tools, agentic AI, and automation
• Explore how AI is applied across different business functions

What You'll Do:

• Build and deploy agentic AI solutions that enable autonomous task completion across business functions
• Develop reusable AI libraries and SDKs that accelerate product discovery and empower engineering teams
• Build specialized AI tools that transform manual workflows into efficient automated processes
• Design and implement smart internationalization libraries that enhance global user experiences
• Create and optimize RAG systems that make company knowledge instantly accessible
• Develop scalable orchestration frameworks for AI agents to handle complex business processes
• Engineer prompt management systems and versioning tools for consistent AI interactions
• Build and maintain AI-powered knowledge graphs to improve information discovery and utilisation
• Create comprehensive LLM evaluation frameworks to ensure quality, accuracy, and performance
• Research, evaluate, and integrate third-party AI tools and SaaS solutions into the business
• Develop AI-powered analytics pipelines that transform unstructured data into actionable insights
• Implement conversational AI interfaces that streamline internal support and enhance productivity
• Stay current with advancements in GenAI, vector databases, and embeddings technologies
• Contribute to our internal AI community through knowledge sharing and best practices
• Work with cloud AI services to ensure scalability, reliability, and cost-effectiveness

What You Have:

• Software engineering fundamentals
• At least one year experience with Python and relevant AI/ML frameworks and libraries
• Basic understanding of cloud platforms (GCP preferred, AWS/Azure acceptable)
• Experience working with at least one AI provider API (OpenAI, Anthropic, or Google Gemini)
• Hands-on knowledge of LLM orchestration frameworks like LangChain and LangGraph
• Basic familiarity with LLM orchestration frameworks like LangChain or LangGraph
• Basic understanding of AI agents and automation concepts
• Understanding of vector databases and embedding models for semantic search
• Basic experience with pre-trained models and model deployment concepts
• Knowledge of RAG architectures and implementation patterns
• Ability to implement prompt engineering best practices for LLM applications
• Exposure to knowledge base and data indexing concepts (LlamaIndex familiarity is a plus)
• Strong problem-solving skills and attention to detail
• Excellent communication skills and ability to explain complex concepts to non-technical stakeholders
• Demonstrated hunger to learn, innovate, and stay current with the rapidly evolving AI landscape
• Ability to work collaboratively in a fast-paced environment

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
  • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
  • Learning the advanced partnership automation products
• Medical Aid and Provident Fund
  • Group schemes with Discovery & Bonitas for medical aid
  • Group scheme for provident fund
• Restricted Stock Units
  • 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements
• Technology stipend 
• Primary Caregiver Leave
• Mental Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-CP

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics, visit www.impact.com.

Your Role at impact.com:

As a Java Engineer, you will be responsible for owning and delivering quality features through the full SDLC using Agile methodologies. You will be working on experiences that help our customers achieve the best results on our platform. With impact.com’s large market position, your work will be used by hundreds of thousands, and seen by millions of people all over the world.

Participate in a global team where you can share and learn industry best practices, including technologies throughout the application stack. 

What You'll Do:

• Securely design and develop features, modules, and services
• Build APIs using a public API first mindset
• Troubleshoot issues before they spoil your weekend
• Be part of a continuously improving, agile team
• Monitor and support production systems
• Write and maintain automated tests

What You Have:

• 5+ years of professional Java programming skills
• Experience in Vue.js or similar frontend frameworks
• Experience working in a professional programming organization
• Experience building production-grade APIs using REST
• Experience integrating third party APIs
• Experience with building Java applications using Spring/Spring Boot and Hibernate
• Experience using common development tools like Git & Docker
• Experience with Google Cloud Platform
• Relational database skills, preferably with hands on experience in MySQL
• An understanding of the SDLC
• A drive to learn and share new things
• The ability to quickly learn new systems and domains

Nice to Have:

• Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Familiarity with event streaming platforms like Kafka
• Familiarity with microservices/microfrontend environments
• Familiarity with building Software-as-a-Service (SaaS) products

Salary Range: $80,000 - $100,000 CAD per year, plus additional 5% variable annual bonus contingent on Company performance and eligible to receive Restricted Stock Unit (RSU) grant. *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Remote first with roles being open to candidates who are eligible to work in Canada and are tax residents of Canada. 
• Strong extended health benefits, mental health support and support for new parents are provided to all employees on day-one of employment.
• Health & Prescription coverage, vision and dental care, virtual health care, out of country medical coverage
• Insurance coverage (life, short term disability, long term disability, and more)
• Health Care Spending Account
• Two different Employee Assistance Programs
• We encourage our employees to take the time they need with unlimited time off:
• The last two weeks of the year are also given as holiday to all employees
• Global holidays - We all celebrate a holiday a quarter where we all get the same day off. 
• Other benefits include:
• Parental Leave Top-Up Program
• Flexible work hours
• Monthly Internet Allowance
• Technology Stipend
• Fitness Subsidy
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics, visit www.impact.com.

Your Role at Impact:

As a NodeJS Engineer, your focus will be on delivering stories for the squad, monitoring production environments and managing deployments to production.

This role assumes that you are able to utilize the latest features of a language and can effectively select and implement the right design pattern to solve problems independently.

You will have experience implementing integration tests, be comfortable working with CI and confidently reuse existing frameworks.

At this level you are expected to have an understanding of the business requirements of all stories in the sprint, implement stories on existing cloud infrastructure and services and independently implement agreed design to spec. You should feel comfortable escalating appropriately.

You are also expected to help team members with implementation

What You'll Do:

• Develop, test and maintain software for the Platform
• Build meaningful unit, functional and integration level tests for the software built
• Collaborate with a distributed team to fulfill the department's quarterly objectives
• Develop code both independently and while pair programming
• Write and maintain design, user and test documentation
• Become familiar with technologies used on the squad
• Perform triage functionality through verification and fixing of bugs
• Build customer and non customer facing code.
• Support software testing and quality assurance processes to ensure high-quality deliverables
• Create SQL for Tech Updates and ensure this is ready for review
• Keeps technically abreast of trends and advancements within area of specialization, incorporating these improvements where applicable
• Review business needs, requirements, technical specifications
• Respond to alerts, review error messages, and fix bugs in a timely manner
• Mentor and give guidance to less senior staff to grow careers
• Perform code reviews

What You Have:

• Initiative
• Adaptability
• Personal Development
• Being a team player
• Completed B.S. In Computer Science or related field or equivalent professional experience.
• Opensource contributions are beneficial
• Experience working with Java, Spring and related Technologies are beneficial
• 4+ years Software Development
• Agile / Iterative processes. Kanban / Scrum
• Knowledge of Relational Databases, Table design, SQL
• TDD experience
• Continuous Integration / Delivery methods, tooling, integrations
• Experience working with Large Scale processing
• Exposure and experience in any Google Cloud technology highly desired
• Experience in monitoring, alerting and production support

Nice to have:

•  Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks:

• Casual work environment, including working from home
• Flexible work hours
• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• 6 month primary caregiver leave
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements
• Technology Stipend

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors

#LI-Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

What You'll Do:

Responsible for developing, testing, maintaining the SaaS marketing platform software. The platform is built using modern enterprise technologies, architectures and development processes.  As a member of the SCRUM Team, the Software Engineer is part of a self-organizing process where they take on whatever task is needed to ensure the success of the team and the Company.

• Play a pivotal part of an Agile / Scrum team and use your leadership skills and experience to actively mentor & lead others.  
• Assume a certain independent capability to investigate and learn new technologies
• Provide insightful and inspiring recommendations to the team backed by a solid demonstrating of your understanding of the value new technologies can/will provide.
• Champion global best practices this coding position while learning their deficiencies, contribute to the Impact Engineering Organization, their learnings & insights. 
• Sign off on code reviews.

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics, visit www.impact.com.

Your Role at Impact.com

As a Senior Software Engineer, your focus will be on delivering epics for the squad through planning, designing, implementing, testing and deploying. You will be self sufficient with an understanding of ancillary services and infrastructure.

This role assumes that you are able to define the correct cloud services to use, implement new libraries and identify and solve problems independently.

You will have experience across multiple languages with practical experience in common architectural patterns, implementing blackbox and whitebox testing and complex integration testing frameworks.

At this level you are expected to deliver independently as well as unblock and assist team members with delivery. You should feel comfortable escalating and communicating effectively.

You will also be working closely with the SSO to prioritise, and understand the strategic direction of the product and help team members with planning, design and implementation.

What You'll Do:

• Collaborate with a distributed team to fulfill the department's quarterly objectives
• Develop code both independently and while pair programming
• Write and maintain design, user and test documentation
• Become familiar with technologies used on the squad
• Perform triage functionality through verification and fixing of bugs
• Build customer and non customer facing code.
• Support software testing and quality assurance processes to ensure high-quality deliverables
• Create SQL for Tech Updates and ensure this is ready for review
• Keeps technically abreast of trends and advancements within area of specialization, incorporating these improvements where applicable
• Review business needs, requirements, technical specifications
• Respond to alerts, review error messages, and fix bugs in a timely manner
• Mentor and give guidance to less senior staff to grow careers
• Perform code reviews
• Approve pull requests
• Perform point releases
• Maintain build- and stage stability
• Research and prototype new technologies
• Influence system wide architecture
• Evolve architecture
• Regularly review peer contributions and take part in constructive retrospectives to increase efficiency
• Actively contribute to and maintain technical documentation
• Follow technology trends and incorporate new promising technology as required to keep with the times
• Ability to assess, debug and resolve technical issues
• Contribute to creative solutions that help make the development process more efficient - elevated ownership of application stability

What You Have:

• Initiative
• Adaptability
• Being a team player
• Personal Development
• Completed B.S. In Computer Science or related field or equivalent professional experience.
• Opensource contributions are beneficial
• 8+ years experience: Java 8 +, SQL, Unix shell commands, version control, JDBC, OR Tools (Hibernate, JPA), Spring MVC, HTTP/Rest protocols, build tools (Gradle/Maven), CI (Jenkins/Bamboo/etc), JVM &Garbage collection, NOSQL & Data lakes, Cloud Computing, Load balancing
• Experience working with Java, Spring and related Technologies
• 8+ years Software Development
• Agile / Iterative processes. Kanban / Scrum
• Knowledge of Relational Databases, Table design, SQL
• TDD experience
• Continuous Integration / Delivery methods, tooling, integrations
• Experience working with Large Scale processing
• Exposure and experience in any Google Cloud technology highly desired
• Experience in monitoring, alerting and production support
• Good understanding of JVM and Garbage Collection
• Knowledge of Digital Marketing is a big plus
• Exposure to front end technologies
• Experience Mentoring / Training teams
• Experience in taking ownership off larger pieces of work
• Proven track record of influencing architecture and inter-disciplinary dependencies
• Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with 10x Funds
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics, visit www.impact.com.

Your Role at Impact.com

As a Senior Software Engineer III, your focus will be on delivering epics for the squad through planning, designing, implementing, testing and deploying. You will be self sufficient with an understanding of ancillary services and infrastructure.

This role assumes that you are able to define the correct cloud services to use, implement new libraries and identify and solve problems independently.

You will have experience across multiple languages with practical experience in common architectural patterns, implementing blackbox and whitebox testing and complex integration testing frameworks.

At this level you are expected to deliver independently as well as unblock and assist team members with delivery. You should feel comfortable escalating and communicating effectively.

You will also be working closely with the SSO to prioritize, and understand the strategic direction of the product and help team members with planning, design and implementation.

What You'll Do:

• Collaborate with a distributed team to fulfill the department's quarterly objectives
• Develop code both independently and while pair programming
• Write and maintain design, user and test documentation
• Become familiar with technologies used on the squad
• Perform triage functionality through verification and fixing of bugs
• Build customer and non customer facing code.
• Support software testing and quality assurance processes to ensure high-quality deliverables
• Create SQL for Tech Updates and ensure this is ready for review
• Keeps technically abreast of trends and advancements within area of specialization, incorporating these improvements where applicable
• Review business needs, requirements, technical specifications
• Respond to alerts, review error messages, and fix bugs in a timely manner
• Mentor and give guidance to less senior staff to grow careers
• Perform code reviews
• Approve pull requests
• Perform point releases
• Maintain build- and stage stability
• Research and prototype new technologies
• Influence system wide architecture
• Evolve architecture
• Regularly review peer contributions and take part in constructive retrospectives to increase efficiency
• Actively contribute to and maintain technical documentation
• Follow technology trends and incorporate new promising technology as required to keep with the times
• Ability to assess, debug and resolve technical issues
• Contribute to creative solutions that help make the development process more efficient - elevated ownership of application stability

What You Have:

• Initiative
• Adaptability
• Being a team player
• Personal Development
• Completed B.S. In Computer Science or related field or equivalent professional experience.
• Opensource contributions are beneficial
• 8+ years experience: Java 8 +, SQL, Unix shell commands, version control, JDBC, OR Tools (Hibernate, JPA), Spring MVC, HTTP/Rest protocols, build tools (Gradle/Maven), CI (Jenkins/Bamboo/etc), JVM &Garbage collection, NOSQL & Data lakes, Cloud Computing, Load balancing
• Experience working with Java, Spring and related Technologies
• 8+ years Software Development
• Agile / Iterative processes. Kanban / Scrum
• Knowledge of Relational Databases, Table design, SQL
• TDD experience
• Continuous Integration / Delivery methods, tooling, integrations
• Experience working with Large Scale processing
• Exposure and experience in any Google Cloud technology highly desired
• Experience in monitoring, alerting and production support
• Good understanding of JVM and Garbage Collection
• Knowledge of Digital Marketing is a big plus
• Exposure to front end technologies
• Experience Mentoring / Training teams
• Experience in taking ownership off larger pieces of work
• Proven track record of influencing architecture and inter-disciplinary dependencies
• Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with 10x Funds
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics, visit www.impact.com.

Your Role at Impact:

What You'll Do:

• Develop, test and maintain software for the Platform
• Build meaningful unit, functional and integration level tests for the software built
• Collaborate with a distributed team to fulfill the department's quarterly objectives
• Develop code both independently and while pair programming
• Write and maintain design, user and test documentation
• Become familiar with technologies used on the squad
• Perform triage functionality through verification and fixing of bugs
• Build customer and non customer facing code.
• Support software testing and quality assurance processes to ensure high-quality deliverables
• Create SQL for Tech Updates and ensure this is ready for review
• Keeps technically abreast of trends and advancements within area of specialization, incorporating these improvements where applicable
• Review business needs, requirements, technical specifications
• Respond to alerts, review error messages, and fix bugs in a timely manner
• Mentor and give guidance to less senior staff to grow careers
• Perform code reviews
• Approve pull requests
• Perform point releases
• Maintain build- and stage stability
• Research and prototype new technologies
• Design software solutions

What You Have:

• Initiative
• Adaptability
• Personal Development
• Being a team player
• Completed B.S. In Computer Science or related field or equivalent professional experience.
• Opensource contributions are beneficial
• Experience working with the following:
  • Frontend Development including React, Typescript, Vue and related Technologies
  • Backend Development including Java, Spring and related Technologies
• 4+ years Software Development
• Agile / Iterative processes. Kanban / Scrum
• Knowledge of Relational Databases, Table design, SQL
• TDD experience
• Continuous Integration / Delivery methods, tooling, integrations
• Experience working with Large Scale processing
• Exposure and experience in any Google Cloud technology highly desired
• Experience in monitoring, alerting and production support
• Good understanding of JVM and Garbage Collection
• Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Primary caregiver leave
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursementsTechnology stipend 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics, visit www.impact.com.

Your Role at Impact:

What You'll Do:

• Develop, test, and maintain software for the platform.
• Write automation tests
• Build meaningful unit, functional and integration level tests for the software built
• Collaborate with a distributed team to fulfill the departments quarterly objectives
• Develop code both independently and while pair programming
• Write and maintain design, user and test documentation
• Become familiar with technologies used on the squad 
• Perform triage functionality through verification and fixing of bugs
• Build non customer facing code
• Support software testing and quality assurance processes to ensure high-quality deliverables
• Production Deployments  

What You Have:

• Initiative
• Adaptability
• Personal Development
• Being a team player
• Completed B.S. In Computer Science or related field or equivalent professional experience
• Openssource contributions are beneficial
• 3+ years Java, Spring and related Technologies experience
• 2-3+  years experience in Software development
• Agile / Iterative processes. Kanban / Scrum
• Knowledge of Relational Databases, Table design, SQL
• Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Primary caregiver leave
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursementsTechnology stipend 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Your Role at impact.com:

As a Software Engineer, you'll be the champion of performance and stability for our impact.com SaaS platform. Working closely with various engineering squads, you'll ensure features meet strict performance and error rate benchmarks. This collaborative role involves implementing comprehensive observability features to proactively identify and resolve issues. Ultimately, your mission is to guarantee exceptional platform reliability and global uptime. You'll be an expert in building, configuring, troubleshooting, and supporting complex systems, with a deep understanding of all technical layers. A relentless focus on quality and customer satisfaction.

What You'll Do:

• Become an expert of our observability tools, such as Elastic APM, Splunk, Logic Monitor, Grafana. Build and enhance monitoring and alerting solutions with these tools to ensure we are aware of the health of customer-facing product features
• Leverage data analyst tools such as DataBricks, Python, Machine Learning, Anomaly Detection to merge and augment observability datasets 
• Ensure performance and metrics of our product features are within acceptable thresholds. Examples include: response latency, cpu and memory consumption, cloud costs, error rates, uptime
• Analyze and understand client-generated workloads - ensure resource consumption is consistent with their contract (e.g. Enterprise clients generate larger requests than Small Businesses, not the other way around). 
• Configure alerts and document associated run books when thresholds are exceeded
• Drive and contribute to root-cause analysis when issues are identified
• Troubleshoot across the entire stack: hardware, software, database, network, applications, customer-generated workloads
• This role will have a particular focus on database performance and query optimization
• Remediations may include software or database optimizations, changes to rate limit configurations, or client outreach to reduce heavy requests. 
• Identify targets for optimization, and collaborate with appropriate teams and stakeholders to ensure issues are resolved
• Analyze platform usage data to calculate costs generated by customers using our platform, inform capacity planning decisions, and find area for improvement

What You Have:

• Solid understanding of systems and application design.
• Experience building and using observability features with tools such as ElasticSearch, Grafana, LogicMonitor, Splunk.
• Experience database monitoring and SQL tuning
• Proficient in at least one high-level programming language (Python, SQL) and shell scripting.
• Ability to prioritize tasks and work independently.
• Ability to adapt and focus on the simplest, most efficient and reliable solutions.
• B.S. in Computer Science or similar field or equivalent experience.

Salary Range: $90,000 - $110,000 per year, plus additional 5% variable annual bonus contingent on Company performance and eligible to receive Restricted Stock Unit (RSU) grant. *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits:

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Continued access to Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Parental Leave
• Catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

 Your Role at impact.com:

As the Software Quality Engineer at Impact, your key responsibilities will include delivering high quality software, loudly advocating for software testing best practices, and helping to instill a strong quality mindset in those around you. This role will work globally, cross team and cross functionally to directly ensure the highest level of quality for key customers. 

Successful candidates will be quick learners who are able to flex and adapt with different needs and processes depending on what they are working on. An eye for detail will also be important as you navigate the large and feature rich platform that is impact.com

What You'll Do:

• Develop, maintain, and execute automated test scripts using Playwright (TypeScript) or Selenium (Java).
• Conduct manual testing across UI/UX, FrontEnd, BackEnd, and API testing using tools like Postman.
• Independently manage and document test cases with TestRail.
• Collaborate closely with product teams and developers to understand requirements and translate them into automated test scripts.
• Perform comprehensive integration testing and ensure smooth end-to-end testing cycles.
• Identify, document, and report bugs through manual and automated testing.
• Coordinate with East Coast-based teams on release days for post-release verifications and checks.
• Provide regular updates to the Product Manager and QA Lead on task progress and automation scripting status.
• Offer detailed reporting metrics and insights to relevant stakeholders to track testing progress and quality metrics.
• Contribute feedback and insights during team discussions, demonstrating confidence, clarity, and a proactive approach.

 What You Have:

• 3-5 years of hands-on experience in automation testing, proficient with Playwright (TypeScript) or Selenium (Java).
• Strong understanding of CI/CD pipelines, Jenkins, and GCP cloud environment.
• Experience using TestRail for test case management and documentation.
• Working knowledge of API testing with Postman.
• Experience with UI/UX testing and backend testing.
• Familiarity with integration testing processes.
• Excellent communication skills, confident in sharing opinions, and capable of working collaboratively.
• Ability to operate effectively in a fast-paced environment with multiple stakeholders across different time zones.

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements
• Technology Stipend

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-NK1_CapeTown

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics visit www.impact.com.

 Your Role at impact.com:

As a Software Quality Assurance Engineer at Impact, your key responsibilities will carry a dual  mandate, being to deliver the highest quality software to our end users while simultaneously ensuring the persistence of the quality standard by means of automated regression. This is a rare opportunity in QA to have a direct influence on the quality of our software through every phase of the feature delivery workflow. This role will fully encompass all responsibilities associated with the Quality Assurance complement for a designated squad.

The applicant who is ultimately successful will be expected to scrutinize new features with a high attention to detail and document the methodology utilised in the form of a detailed test plan containing the respective test cases specific to the feature.  Upon successful deployment of the feature, the scenarios detailed in the test plan are then to be automated using Java and selenium webdriver.

The person filling this role will also be mandated with conducting the regression testing phase of the deployment workflow process and reporting on results timeously. The successful candidate will partner closely with software Development Engineers and Product Managers to understand product requirements as well as functionality for developing appropriate build scripts, test plans and test cases.

What You'll Do:

• Accountable for Automation Testing
• Accountable for creating, configuring and maintaining a suite of automated regressions tests & their environment
• Test Planning & Analysis of Requirements
• Sign-off on manually scripted test cases
• Review and action pull requests 
• Review product design documentation to ensure that requirements stated are correct, unambiguous, and verifiable.
• Consult with product development to evaluate system interfaces, operational requirements, and performance requirements of the overall system.
• Define test methods and create test plans for new or updated software projects to determine if the software will perform accurately and reliably according to documented requirements as well as established standards under both normal and abnormal conditions
• Recommend design improvements or corrections to engineers throughout the SDLC.
• Maintain effective communication with the project software engineers on project limitation, capability, performance requirement and hardware interface changes.
• Execute test plans and create test reports to describe program evaluation, testing, and correction.
• Testing will include functional and nonfunctional, integration, regression, system, smoke and sanity testing (minimum)
• Monitor program performance after implementation to prevent re-occurrence of program operating problems and ensure efficiency of operation.
• Conduct compatibility tests with vendor-provided programs.
• Formulate and design software systems, using scientific analysis and mathematical models to predict and measure outcome and consequences of design.
• Create test tools that facilitate data gathering and test method execution.
• Support manufacturing by verifying fixture software or any software used during production.
• Participate in risk management meetings.
• Scripting of test cases against manually scripted test cases / TestRail
• Run regression tests against the applications then diagnose & report all issues
• Implement automated tests using a Selenium framework
• Defect Management
• Implement scripts and server configurations for automated build and testing environments
• Provide reports and procedures on Automation runs & progress
• Reporting and tracking test metrics such as test and code coverage
• Ensure QA automated test framework is documented, with focus on continuity

 What You Have:

• Solid understanding of computer programming and software development
• Ability to troubleshoot equipment problems and perform complex system tests
• Creative thinking skills
• Detail-oriented personality
• Excellent manual dexterity
• Ability to communicate well to other members of the development team
• At least 3 years experience in SDLC (Software Development Life Cycle)
• Bachelor's Degree/BTEC or equivalent experience
• ISTQB/ISEB (Pref)
• At least 2 years of experience in developing RESTful APIs
• At least 3 years of test automation experience: Selenium, Jasmine, POM, Cucumber
• Certified in Java, Spring or AWS technologies (Pref)
• Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements
• Technology Stipend

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-NK1

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L'Oréal, Fanatics and more, visit www.impact.com.

Why This Role Is Exciting! 

As a UI Engineer, you will be working within a fast-paced, agile team, building the user experience for the next generation of Impact’s partnership automation platform.  You will learn our component library, micro-UI tech stack, and deployment packages.  You will own product features from idea to production.

We work with many of the world’s best-known brands - you will be directly building the product we are selling to companies.

What You’ll Be Doing:

• Design and develop Vue components for our frontend library
• Be a key contributor to the company UI guild
• Review UX team mockups and implement their designs into the core product
• Improve deployments of the company’s applications and services
• Troubleshoot frontend issues
• Be part of a continuously improving, agile team

Does This Sound Like You?

• 3+ years’ experience building frontend software
• Experience in Vue.js or similar frontend frameworks
• Experience in REST APIs
• Experience building applications with public cloud providers and serverless technologies
• Familiar with relational and NoSQL databases
• Familiar with frontend build tools and CI/CD pipelines
• Ready to learn from a team that has taken companies from startup to billion-dollar unicorns

Salary Range: $100,000.00 - $118,000.00 CAD per year, plus additional 5% variable annual bonus contingent on Company performance and eligible to receive Restricted Stock Unit (RSU) grant. *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• The position is open to remote candidates who are eligible to work in Canada and are tax residents of Canada. 
• Strong extended health benefits, mental health support and support for new parents are provided to all employees on day-one of employment.
• We encourage our employees to take the time they need with unlimited time off
• Other benefits include:
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!
• Continued access to  Affiliate & Partnerships Industry Fundamentals Certification by PXA

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Your role at impact.com:

As a Junior Java Developer, you will join our GRAINE (Graduates And Interns in Engineering) Squad where you have an opportunity to fast track your software development skills. You will become proficient in the latest in Java, Unit Testing, TDD, Spring, master our platform and code base.

What You'll Do:

• Develop, test and maintain software for the Platform
• Build meaningful unit, functional and integration level tests for the software built
• Collaborate with a distributed team to fulfil the department's quarterly objectives
• Develop code both independently and while pair programming
• Keeps technically abreast of trends and advancements within area of specialization, incorporating these improvements where applicable
• Review business needs, requirements, technical specifications
• Write and maintain design, user and test documentation
• Become familiar with the technologies used on the squad
• Respond to alerts, review error messages, and fix bugs  in a timely manner

What You Have:

• Bachelor’s degree in Computer Science or Information Technology or equivalent experience.
• Postgraduate qualification is advantageous
• 0+ years' Java programming experience.
• Are you passionate about working in Java?
• Solving problems excites you.
• You are able to work in a fast-paced environment.
• You take initiative.
• Work in an atmosphere that promoted a high-level of growth
• Work in modern agile methodology (advantageous).
• Command line and IDE developer tools such as Eclipse, IntelliJ (advantageous).
• Disciplined work ethic to execute and support documented processes.
• Excellent ability to synthesize and prioritize information, and make recommendations.
• Teamwork, reliability and ‘can-do’ attitude is Currency at Impact Radius.
• You have a continuous improvement mindset.
• You have excellent communication and collaboration skills.
• You have the ability to multi-task in a dynamic environment.

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks:

• Hybrid, Casual work environment
• Responsible PTO policy
  • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
  • Learning the advanced partnership automation products
• Medical Aid and Provident Fund
  • Group schemes with Discovery & Bonitas for medical aid
  • Group scheme for provident fund
• Restricted Stock Units
  • 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements Technology stipend
• Primary Caregiver Leave
• Mental Health and Wellness Benefit - Including 12 Coaching sessions + Dependent coverage 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

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