Adaptable. Passionate. Collaborative.

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Please note that this is a FTE position and only open to those who are already in the UK. There is no relocation offered or visa sponsorship for this role.

What You'll Do:

• CPQ Ownership: Take ownership of the Salesforce CPQ implementation through all phases of development
• Strategic Guidance: As the CPQ subject matter expert,  provide guidance to ensure best practices are followed.
• Stakeholder Collaboration: Work closely with the Pricing and Packaging Committee and Product Operations Teams and other System Analysts to guide, elicit, translate and document business requirements and deliver scalable and reliable solutions
• Salesforce CPQ Maintenance and Enhancement: Continuously optimize the Salesforce CPQ system to align with evolving business needs ensuring it aligns with best practices.
• Product Development Support: Collaborate with cross-functional teams to introduce new products/product bundles and modify existing ones within the Salesforce CPQ framework.
• Rule and Master Data Management:Oversee the configuration and management of Price Rules, Product Rules, Discount Schedules, Product Master, Approval Processes and Custom Script (Quote Calculator Plugin)  
• Change and Release Management: Partner with Product Operations and Sales Enablement to effectively release changes to Production
• Documentation: Create and maintain Solution Design Proposal documents and Technical Design documentation to support implemented solutions.
• Technology Updates: Stay abreast of platform changes introduced by vendors

Core Competencies and required experience:

• Bachelor's degree in Information Systems, Business Administration, or a related field
• Active Salesforce Admin and Salesforce CPQ Specialist certifications preferred
• 4+ years of hands-on experience with Salesforce CPQ administration, configuration, and optimization. 
• Exceptional understanding of CPQ-related features such as product configuration, pricing strategies, discounting models, and quote generation. 
• Deep understanding of the Sales, Quoting, Product, Renewal and Contracting Processes. Billing knowledge would be an added advantage
• Experience with Apex and Lightning Components (preferred) 
• Previous experience performing business analysis and documenting requirements is preferred
• Familiarity with agile software delivery methodologies and working as part of an agile team
• Strong problem-solving and analytical skills with the ability to troubleshoot complex CPQ issues. 
• Excellent communication skills and the ability to work with both technical and non-technical stakeholders. 
• Proven ability to manage multiple projects and priorities in a fast-paced environment.

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

• Training & Development
  • Learning the advanced partnership automation products
• Health Insurance
• Restricted Stock Units
  • 3-year vesting schedule pending Board approval
• Primary caregiver leave
• Technology stipend 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-London_Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Please note that this is a FTE position and only open to those who are already in the UK. There is no relocation offered or visa sponsorship for this role.

What You'll Do:

• CPQ Ownership: Take ownership of the Salesforce CPQ implementation through all phases of development
• Strategic Guidance: As the CPQ subject matter expert,  provide guidance to ensure best practices are followed.
• Stakeholder Collaboration: Work closely with the Pricing and Packaging Committee and Product Operations Teams and other System Analysts to guide, elicit, translate and document business requirements and deliver scalable and reliable solutions
• Salesforce CPQ Maintenance and Enhancement: Continuously optimize the Salesforce CPQ system to align with evolving business needs ensuring it aligns with best practices.
• Product Development Support: Collaborate with cross-functional teams to introduce new products/product bundles and modify existing ones within the Salesforce CPQ framework.
• Rule and Master Data Management:Oversee the configuration and management of Price Rules, Product Rules, Discount Schedules, Product Master, Approval Processes and Custom Script (Quote Calculator Plugin)  
• Change and Release Management: Partner with Product Operations and Sales Enablement to effectively release changes to Production
• Documentation: Create and maintain Solution Design Proposal documents and Technical Design documentation to support implemented solutions.
• Technology Updates: Stay abreast of platform changes introduced by vendors

Core Competencies and required experience:

• Bachelor's degree in Information Systems, Business Administration, or a related field
• Active Salesforce Admin and Salesforce CPQ Specialist certifications preferred
• 4+ years of hands-on experience with Salesforce CPQ administration, configuration, and optimization. 
• Exceptional understanding of CPQ-related features such as product configuration, pricing strategies, discounting models, and quote generation. 
• Deep understanding of the Sales, Quoting, Product, Renewal and Contracting Processes. Billing knowledge would be an added advantage
• Experience with Apex and Lightning Components (preferred) 
• Previous experience performing business analysis and documenting requirements is preferred
• Familiarity with agile software delivery methodologies and working as part of an agile team
• Strong problem-solving and analytical skills with the ability to troubleshoot complex CPQ issues. 
• Excellent communication skills and the ability to work with both technical and non-technical stakeholders. 
• Proven ability to manage multiple projects and priorities in a fast-paced environment.

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

• Training & Development
  • Learning the advanced partnership automation products
• Health Insurance
• Restricted Stock Units
  • 3-year vesting schedule pending Board approval
• Primary caregiver leave
• Technology stipend 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-CapeTown_Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics visit www.impact.com.

About the Strategy Team

The Strategy Team is a close-knit group that reports into our Founder & Chief Strategy Officer. We handle:

• Strategy Development & Execution: Crafting and driving impact.com’s overarching business strategy, from big-picture roadmaps to tactical initiatives.
• Core Capability Building: Running the firm’s strategic planning cycle and fueling cross-functional improvements.
• Structured Innovation: Managing “Impact Bets,” a rigorous innovation process to identify and launch new growth opportunities.
• Analytical Task Forces: Stepping in when the business faces complex challenges, providing the data-driven insights needed for solutions.

The Role

As a Strategy Analyst, you’ll tackle some of impact.com’s most critical and complex strategic challenges. You’ll collaborate with teams across Product, Sales, Marketing, Engineering, HR, Legal, and Finance, offering fresh perspectives backed by rigorous analysis. You will be central to shaping the future of the partnerships industry—and of impact.com itself.

What You’ll Do

• Solve High-Stakes Problems: Gather and analyse data, test hypotheses, and build actionable recommendations for initiatives like product strategy, corporate development, and market expansion.
• Collaborate Across Teams: Work side-by-side with Strategy Managers, experts from other departments, and senior leadership
• Contribute to Innovation: Support “impact.com Bets,” using data science and strategic thinking to nurture new business ideas or breakthrough initiatives.
• Communicate Insights: Present findings to management and key stakeholders, then implement recommendations with cross-functional teams.

What You’ll Bring 

• Education & Experience: A Master’s or Bachelor degree in a quantitative field (e.g. Data Science, Mathematics, Engineering) with 1+  years of relevant work experience. 
• Analytical Expertise: Top-tier problem-solving skills, strong quantitative abilities, and an eagerness to tackle complex challenges in a fast-paced tech environment.
• Team Player: Ability to work effectively in a distributed environment, partnering with colleagues at all levels and in all functions.
• Communication Skills: Comfortable conveying complex ideas in clear, concise language
• Leadership & Initiative: Proven record of leadership (through work or extracurriculars), with a proactive and innovative mindset.
• Flexibility: Willingness to travel occasionally and adapt to varied time zones.
• Experience in data science, Python, SQL, strategy consulting

Benefits:

• Responsible PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Hybrid working policy
• Training & Development - Free Coursera Subscription and PXA partnerships learning
• Restricted Stock UnitsInternet Allowance
• Gym reimbursements
• Technology stipend
• Mental  Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage
• Pension Scheme, Health and Dental Insurance Parental Leave
• Free in-office lunches 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics visit www.impact.com.

What You'll Do:

• Provide enterprise-level Product Support to our customers and partners, covering chat and ticketing. Empower our customers to get the most out of our platform and grow their businesses.
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are done in a timely manner.
• Contribute to internal and external knowledge base support documentation to drive best practices.  
• Diagnosing, troubleshooting, and identifying solutions to resolve customer and system issues promptly and efficiently.
• Become our platform expert, identify common customer challenges, work with cross-department on customer needs and product suggestions.

About You: 

• Bachelor's degree or higher
• Fluent in English (spoken and written)
• Excellent communicator with strong interpersonal skills and the ability to understand and explain complex technical concepts to your audience
• Customer-centric, willing to advocate for your client's needs, and passionate about providing a great customer experience.
• Self-motivated and successful self-starter, who is detail-oriented, and shows a successful history of meeting and exceeding goals.
• Strong time management to be able to juggle and manage the requirements of this multi-tasked role.
• Analytical thinking and high problem-solving skills
• Stress tolerance and ability to work under a pressured environment. A good team player with great adaptability
• Proficiency in Word/Excel/PPT and other software. Strong document editing ability
• Open to working weekend and holiday shifts.
• Familiarity with concepts like APIs, FTPs, HTML/CSS, and affiliate marketing (preferred)
• Experience  in one or more of these areas is preferable:
• Customer Technical Support
• Working in a SaaS business
• Digital Marketing industry
• Service Quality Management

Benefits

• Private Health Insurance
• Internet Allowance
• Fitness Activity Reimbursement
• Flexible remote working policy
• Training & Development - Free Coursera Subscription and PXA partnerships learning
• Technology stipend
• Mental  Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics visit www.impact.com.

Your Role: 

Daily troubleshooting and coming up with creative work-arounds for our clients that range from small and medium size businesses to very large Enterprises, and from micro influencers to the largest global Publishers. You get to peek “backstage” behind what powers some of the world's biggest brands, and help them forge a path in a rapidly growing industry.

We use tickets, live chat and Zoom calls to assist our clients with contracting logic, web tracking, user journeys, data analysis, and integrations. No day will ever be the same as the last, there is always something new to explore!

What You'll Do:

• Provide enterprise-level Product Support to our customers and partners, covering chat and ticketing. Empower our customers to get the most out of our platform and grow their businesses.
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are done in a timely manner.
• Contribute to internal and external knowledge base support documentation to drive best practices.  
• Diagnosing, troubleshooting, and identifying solutions to resolve customer and system issues promptly and efficiently.
• Become our platform expert, identify common customer challenges, and work with cross-department on customer needs and product suggestions

What you’ll have 

• Bachelor's degree or higher
• Fluent in English (spoken and written). Japanese at a native level.
• Excellent communicator with strong interpersonal skills and the ability to understand and explain complex technical concepts to your audience
• Organized, excellent at time management 
• Team player with great adaptability
• Customer-centric, willing to be an advocate for your client’s needs, and a passion for providing a great customer experience
• Strong sense of responsibility, motivated self-starter
• Curiosity to identify, research, and solve problems
• Great multitasker, ability to work independently
• Proficiency in Word/Excel/PPT and other software. Strong document editing ability
• Open to working weekend and holiday shifts
• Familiarity with concepts like APIs, FTPs, HTML/CSS, and affiliate marketing (preferred)
• Experience (4+ years) in one or more of these areas is preferable: Customer Technical Support/ Working in a SaaS business / Digital Marketing industry / Service Quality Management

Benefits:

• Unlimited PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognizing that it is important to be happy and fulfilled in both
• Training & Development - learning the advanced partnership automation products
• Transportation allowance
• Internet Allowance
• Gym allowance
• Lunch allowance
• Casual work environment
  
  

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit www.impact.com.

Your Role at impact.com:

Are you passionate about data, and transforming the opaque into strategic clarity? We’re on a mission to transform our Customer Engineering organization (global customer support, technical services, onboarding, and implementation teams) into a data-first team - real-time KPIs, robust analytics, and actionable insights at our fingertips. We need your data mastery and operational genius to drive this transformation from the ground up.

Join us to own, innovate, and strategically reshape our data operations, directly impacting the success of this global team.

• You'll be at the forefront of a major data-driven organizational transformation.
• Your work directly enhances team efficiency, strategic clarity, and operational excellence.
• You'll become a critical player influencing strategic decisions and future growth.

What You'll Do:

This role reports directly to the VP of Customer Engineering.

Essential Responsibilities

• Lead Transformation: Drive the vision for clean, compliant, and strategic data across Salesforce, Freshdesk, Jira, and in-house internal systems.
• Optimize Structure: Critically evaluate and enhance underlying data structures and processes.
• Ensure Data Integrity: Enforce rigorous data compliance standards, implement ongoing quality assurance practices, and own cleaning of historical data.
• Operationalize Insight: Establish standardized KPIs and performance metrics to empower decision-making.
• Strategic Collaboration: Partner closely with our Data Analytics team to ensure seamless integration and accurate insights.
• Empower Teams: Set up intuitive, actionable dashboards, automate existing manual reports, and champion adoption across the organization.
• Lead Cadence: Implement effective data review cycles, ensuring continuous alignment and visibility on performance and trends.

What You Have:

• 5+ years of experience in data operations, business operations, or related fields.
• Expertise in data compliance, data quality, and operational process improvement.
• Demonstrated success managing cross-functional data projects and initiatives.
• Fluency with modern data stacks (BigQuery, Looker, dbt, etc.).
• Demonstrated mastery of SQL and data querying
• Familiarity with ETL processes and data pipelines.
• Experience with data visualization tools (preference for Looker)

Preferred Qualifications

• Deeply analytical with exceptional skills in data operations and process optimization.
• A highly organized and driven project manager capable of driving consensus across multiple stakeholders.
• Experienced in managing data structures in Salesforce and preferably Freshdesk and Jira.
• Adept at turning complex data scenarios into clear, streamlined, and actionable outcomes.
• Ability to translate technical data structures into clear, accessible language for non-technical stakeholders.
• Driven, autonomous, and proactive - excited by ownership, continuous improvement, and strategic problem-solving.

Salary Range: $100,000.00 - $120,000.00 per year, plus an additional 5% Company annual bonus contingent on Company performance and eligibility to receive a Restricted Stock Unit (RSU) grant. *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Technology Stipend 
• Continued access to Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Your Role at impact.com:

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
  • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
  • Learning the advanced partnership automation products
• Medical Aid and Provident Fund
  • Group schemes with Discovery & Bonitas for medical aid
  • Group scheme for provident fund
• Restricted Stock Units
  • 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements
• Technology stipend 
• Primary Caregiver Leave
• Mental  Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-NK1

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics visit www.impact.com.

Your Role at impact.com:

As an Onboarding Success Manager, you will oversee clients through account set up and integration. The position is responsible for managing the overall onboarding experience and guiding both internal resources and the client through implementation, account configuration, and training, ensuring each milestone is successfully completed on time. The Onboarding Success Manager is a strong individual contributor and champion for providing the client with a tailored, professional and exciting experience to meet their goals and needs, delivering a happy customer to the success/support team! 

What You'll Do:

• Responsible for a portfolio of new accounts including launching, following a defined onboarding process, and ensuring metrics are accurate across all clients. The Onboarding Success Managers should always know the current status of an account in their book of business.
• The Onboarding Success Manager is responsible for building a relationship with the client that results in a happy customer and allows for a smooth transition to success. This person is focused on customer happiness, timely launch against billing start date, program success, partnership growth and time to productivity.
• Listen to all client goals and requirements and ensure the setup is tailored to meet these.
• Ensure all required stakeholders are included in discussions necessary to ensure respective setup items are agreed upon and confirmed.
• Continuously drive projects forward and ensure any blockers are surfaced and triaged immediately to keep project timelines on track.
• Any delays or risks to the project timeline are communicated and adjusted accordingly.
• Track activity and update client records in various tools including SFDC, Operator, Jira and other software we may be using.
• Provide direct support including training via email, Zoom, chat and in-app tools to advertisers throughout the onboarding phase (sales handoff through time to first value)
• Act as the client champion during Onboarding and proactively project manage both internal and external teams to client launch.
• Ensure critical client account and business information is captured and documented to ensure a smooth transition to Success or Support. 
• Other Duties:
• Review, improve and provide feedback on the help documentation and process.
• Continually enhance your knowledge of technical setups and technology.
• Act as client-facing project manager.
• Check that each client has a complete "final review" before going live.
• Use reports to proactively reach out to clients in onboarding.
• Escalate issues to managers as needed.
• Share best practices.
• Adhere to policies that are defined as part of SOC compliance.
• Continually educating on industry knowledge.
• Offsite travel may be required to client offices or other Impact locations.

What You Have:

• Bachelor’s Degree Required or equivalent experience
• 3+ years of client-facing experience
• Excellent verbal and written communication skills
• Solid understanding of the digital marketing ecosystem
• Healthy dose of initiative and the ability to remain flexible
• Detail-oriented and able to effectively prioritize tasks
• Must be a critical thinker and a resourceful problem-solver
• Enthusiastic team player
• Great conflict resolution skills
• Excellent time management skills
• Ability to work both in a team environment and autonomously
• Ability to multi-task and perform effectively under pressure
• Self-motivated and able to provide results with minimal supervision
• Curious minded
• Customer obsessed
• Passion to learn

Why This Role is Exciting: 

Why is this role exciting? They say first impressions go a long way, right? Be part of the team that gets to set the stage for our customers’ first interactions with Impact.com! Our Onboarding team is customer and partnership obsessed and is focused on ensuring all customers have a delightful experience joining Impact.com. Your goal is to ensure the client is set up for success by understanding the specific client’s business and advising on best practices and key features that align with their goals, needs, and integration.

Salary range: $75,000.00 - $90,000.00 per year, plus an additional 5% variable annual bonus contingent on Company performance and eligible to receive a Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Continued access to  Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Parental Leave
• Technology Stipend 
• Office only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI_SantaBarbara

#LI_NewYork_NewYork

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics, visit www.impact.com.

Your Role at Impact:

What You'll Do:

• Develop, test, and maintain software for the platform.
• Write automation tests
• Build meaningful unit, functional and integration level tests for the software built
• Collaborate with a distributed team to fulfill the departments quarterly objectives
• Develop code both independently and while pair programming
• Write and maintain design, user and test documentation
• Become familiar with technologies used on the squad 
• Perform triage functionality through verification and fixing of bugs
• Build non customer facing code
• Support software testing and quality assurance processes to ensure high-quality deliverables
• Production Deployments  

What You Have:

• Initiative
• Adaptability
• Personal Development
• Being a team player
• Completed B.S. In Computer Science or related field or equivalent professional experience
• Openssource contributions are beneficial
• 3+ years Java, Spring and related Technologies experience
• 2-3+  years experience in Software development
• Agile / Iterative processes. Kanban / Scrum
• Knowledge of Relational Databases, Table design, SQL
• Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Primary caregiver leave
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursementsTechnology stipend 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit www.impact.com.

Your Role at impact.com:

As a Customer Solutions Specialist, you will be an impact.com platform expert enabled to provide world-class customer support. You will assist our clients on how to best use our platform to manage their Partnerships Channel. Engage with a wide range of clients (from small publishers to multinational brands) via our in-app live chat and ticket system. Collaborate within your team and with other teams across the globe using a selection of tools to craft solutions to clients’ issues. Your daily role will be to provide support for account setup, platform usage as well as finance questions. You will have the opportunity to troubleshoot technical issues and the ability to escalate to other teams where applicable. Your curiosity and drive will be needed to continuously learn about impact.com’s platform and our clients’ partnership marketing efforts. 

The Customer Solutions team is part of the broader Customer Engineering team, whose responsibility is to ensure a high-quality user experience and drive user retention. Our global Customer Solutions team comprises Customer Solutions Specialists who provide 24/5 product support coverage while continuously finding ways to improve our user experience and operational efficiencies.

What You'll Do:

• Support during US EST time zone (1 pm to 11 pm SAST)
• Be the first point of contact when a client has a problem using the platform.
• Engaging with our users via in-app chat and ticketing system
• Investigating and troubleshooting user and platform issues, including replicating the client’s experience, testing features, and gathering information  
• Learning how to best assist our client’s business through the best use of the platform and new features as they are developed
• Manage support cases to ensure issues are recorded, tracked, and resolved in a timely manner.
• Liaise with a diverse group of professionals across multiple teams. 
• Be involved in cross-functional projects aimed at improving a delightful customer experience with operational efficiency. 
• Work with the Senior team to drive operational efficiencies, change, and alignment with internal teams. 

What You Have:

• 2+ years experience in one of the following:  Front End web development and Technical Customer Support
• Proven track record of solid technical troubleshooting skills
• University Degree in Computer Science or Mathematics 
• Experience in customer support/service within the SaaS world
• Understand the Affiliate Market EcoSystem
• Basic understanding of how business processes work to empathize with what our clients are trying to get done on our platform
• “Superuser” level understanding of the internet - Google-Fu master!
• Detail-oriented, able to effectively prioritize tasks, triage conflicting issues with solid time management
• Customer-centric, willing to be an advocate for your client’s needs and a passion for providing a great customer experience
• Excellent verbal and written communication skills
• Able to break down complex topics into digestible explanations
• The ability to analyze data for insights
• A quick thinker and problem-solver with the ability to pivot when needed
• A self-starter that can work autonomously as well as in a team, and knows how to get stuff done
• Resourceful and able to teach oneself and find an answer
• Hungry to learn and continuously grow your knowledge as the Product/Business evolves
• Familiarity with concepts like API, FTP, SQL, Javascript, and HTML
• Familiarity with Excel or QuickBooks
• A tertiary qualification in customer service or digital marketing is beneficial

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognizing that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance

Fitness club fee reimbursementsTechnology stipend 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-NK1

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Your Role at impact.com:

This person is an expert at Impact technology and will be tasked to deliver custom engineering and advanced technical support to customers that buy those services, or as determined by the Impact leadership team. As Technical Services Engineer, you will resolve or escalate Advanced Technical troubleshooting issues in a timely and efficient manner as well as assisting with proposing technical solutions and tech issues for our clients. Specific activities will include interfacing with clients (business and technology) and answering questions on the integration process and technology, best practices and performance expectations. This role entails working with the technology and customer support teams to identify and analyze data errors to help ensure stability and reliability of the Impact Radius platform.

This role’s core hours are EST Timezone (New York)- 15:00-23:00 SAST. 

What You'll Do:

• Manage incoming support requests on our ticketing platforms to ensure issues are followed up on and
• Provide technical assistance internally(other departments) and externally(clients)
• Triage issues and escalate to various team
• Act as a technical resource to on-boarding team
• Perform assigned daily tasks to monitor tracking
• Help test and replicate issues to shorten time to
• Acquire deep product knowledge and understanding about all Impact products and
• Enrich our client knowledge base with relevant technical information
• Troubleshooting all advanced tech services issues - both internally and externally
• Triage incoming technical issues and work with CS and clients to find solutions real-time.
• Manage, plan, design and implementing advanced technical integrations
• Oversee and mentor Technical Services
• Provides support to Principal engineers with technology partnerships and POC and advanced integrations
• Be the point of escalation to the local teams on urgent matters
• Manage various internal projects; training, ensuring support readiness for new feature releases,
• Work on miscellaneous engineering projects
• Specific activities will include interfacing with clients (business and technology) and answering questions on the integration process and technology, best practices and performance expectations. This person is an expert at Impact technology and will be tasked to deliver custom engineering and advanced technical support to customers that buy those services, or as determined by the Impact leadership team.
• This position will also work with the technology and customer success teams to identify and analyze data errors to help ensure stability and reliability of the Impact
• Resolve tickets in the incoming tech services queue
• Take end-to-end ownership of customer technical issues, including initial troubleshooting, identification of root cause, issue resolution and communication.
• Lead technical integration of new clients as delegated
• Acquire as much product knowledge as possible
• Provide assistance in technical services internally and externally
• Create Dev Jira tickets that address technical issues related to our
• Identify and spec out tools/reports that assist the tech troubleshooting process
• Assist in the creation of technical related help content / documentation that is made available to client base
• Serve as a go to person in regards with technical product knowledge for the Client Success team
• Provide technical support as needed in the sales

What You Have:

• Passion for solving customer issues in a fast paced environment
• Adaptability
• Cooperation
• Service oriented
• Flexibility
• Initiative
• Critical Thinking
• Ability to learn new technologies quickly
• Problem solving
• Ability to work independently
• Undergraduate degree in Computer Science, Engineering, Science, Maths or related Science or Commerce discipline
• 5+ years experience in Integration Support, Sales Engineering, Software Development or related discipline, preferably in an external customer-facing
• Experience with an internet marketing or business development team and/or lead marketing company preferred.
• Ability to perform log analysis, including writing SQL
• Experience in Web application and tool development is
• Experience of at least one scripting / programming language (Python, PHP) is preferred. 

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance

Fitness club fee reimbursementsTechnology stipend 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-NK1

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics, visit www.impact.com.

Your Role at impact.com:

As a Customer Success Manager, you will be an incredible product expert! This involves utilizing our software suite to build stronger & more successful marketing campaigns. Portraying good business sense, a solid understanding of the digital ecosystem, and being a critical thinker will have you shining and growing every day at Impact.

What You Have:

• 3+ years of customer success/relationship experience, preferably B2B
• Bachelor's Degree or equivalent experience (Business, Marketing, or related field a plus)
• Experience with Affiliate and performance marketing
• Strong understanding of the digital marketing ecosystem (Affiliate & Partnerships a Plus)
• Consistent track record of providing stellar support to customers
• Embraces teamwork and cross-team collaboration
• Healthy dose of initiative and the ability to remain flexible
• Detail-oriented and able to efficiently prioritize tasks
• Be a critical thinker and an inventive problem-solver
• Professional communication skills
• Enthusiastic teammate
• Great conflict resolution skills
• Excellent time management skills

What You'll Do:

• Delivering world-class support to our top clients.
• Maintain a balanced proactive/reactive relationship with your assigned accounts.
• Dedicated duties include account monitoring, regular check-ins, and relationship building.
• Reactive duties include training, product support, and appropriate delegation when technical issues and feature requests arise.
• Understand clients' goals and objectives to drive strategic growth, and provide guidance on how our platform and services can support their needs
• Become an expert on the impact.com platform, staying up to date with new features, functionality, and industry trends
• Drive product adoption and usage among clients, ensuring they fully leverage the capabilities of our platform
• Monitor client health metrics, track usage patterns, and proactively address any potential risks to customer retention
• Advocate for customers' needs and requirements, working with cross-functional teams to deliver exceptional customer experiences

Salary Range: $80,000 - $95,000 per year, plus 25% Variable Commission Plan ($20,000-$23,750) and generous stock (RSU) award.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Continued access to  Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Parental Leave
• Technology Stipend 
• Office only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-NewYork_NewYork_Hybrid

#LI_SantaBarbara

#LI_Columbus

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanaticsvisit www.impact.com.

Your Role at impact.com:

As a Publisher Development Manager, you will play a key role in growing and optimizing partnerships between our China-based clients and global publishers. You'll focus on driving new revenue-generating partnerships for our clients selling worldwide. 

What You'll Do: 

• Strategic Planning: Develop and execute strategic plans to grow publisher commissions, drive client revenue, and enhance overall business development efforts for impact.com clients in the Greater China Region. 
• Publisher Growth: Lead the expansion and strategic development of new and existing publisher relationships. You will leverage a combination of analytical skills, negotiation expertise, and in-depth knowledge of the affiliate marketing ecosystem to drive sustainable revenue growth. 
• Data Analysis: Analyze performance data to track key metrics, identify trends, and optimize business development strategies that drive growth for clients. 
• Collaboration: Work closely with cross-functional teams, including Client Success Managers, Marketing, Product Development, and Customer Support, to ensure alignment across all strategies and initiatives. 
• Reporting: Prepare and present regular reports, QBRs, and performance presentations for senior management and key stakeholders, offering insights into North American market trends for our China-based clients. This will involve reporting to both North America and China leadership teams to ensure alignment and transparency across both regions. 

What You Have:

• 5+ years of experience in performance marketing, with a focus on publisher management or affiliate partnerships 
• Fluency in both Mandarin and English to facilitate communication across teams and regions 
• Strong understanding of Chinese business practices and market dynamics 
• Bachelor’s degree and above, MBA preferred 
• Proven success in goal-driven environments, with a track record of driving measurable results 
• Team-oriented, coachable, and a self-starter, with the ability to adapt and thrive in a dynamic, fast-paced environment 
• Proficiency in digital tools and platforms relevant to the performance marketing and affiliate space 
• Excellent communication skills, both verbal and written 
• A competitive nature, intellectual curiosity, and a passion for technology and digital marketing trends 

Benefits/Perks:

• Unlimited PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development - learning the advanced partnership automation products
• Flexible work hours
• Private Health Insurance
• Internet Allowance
• Casual work environment
• Mental Health aware via Modern Health
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA

All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI_Shanghai_China

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Why this role is exciting: 

We are seeking a highly skilled and motivated Associate Tax Manager to join our dynamic tax team. The ideal candidate will bring in excess of 7 years of progressive tax experience, possessing strong multi-jurisdictional tax technical knowledge (US/ UK/ EU/ SEA/ SA), including experience with IFRS/GAAP, US sales tax and income tax, as well as international tax frameworks. This role offers a fantastic opportunity to work in a challenging, fast-paced environment.

Responsibilities: 

• Assist in data analysis and gathering for the preparing and/ or reviewing the income tax and indirect tax returns of the Group, including the US
• Responsible for hands-on leading and processing the information required for the year-end provision for US tax purposes
• Provide support for tax audits and answers to inquiries from various taxing jurisdictions, and to partner with local advisors where relevant.
• Verification of tax account balances by performing reconciliations on tax general ledger
• accounts (VAT/GST/ sales tax, deferred tax, current tax accounts, )
• Update and maintain the tax
• Assist the Head of Tax with various ad hoc projects, and analysis.

Does this sound like you?

• Education: Bachelor’s degree in accounting/ finance. CA(SA) preferred, with post grad in Tax required.
• At least 7 years progressive tax specific experience gained within a commercial environment of a multinational Group, or a mixture of Big Four experience and in-house experience.
• Possess strong working knowledge of and ability to apply accounting concepts; practical international tax interpretive knowledge gained from established taxing jurisdictions; and the ability to analyze and synthesize large amounts of data and related compliance/regulations.
• Superior skills with Microsoft Office tools, particularly Other ERP experience such as Oracle advantageous
• Strong mathematical and quantitative skills to handle tax provision preparation, tax audits, reconciliation related tax
• Must be a meticulously detailed individual to ensure excellent reconciliation and consistently accurate filling of reports, preparation of documents, and effective performance of other duties
• Organizational skills: Highly organized individual with the ability to multi-task and prioritize projects to ensure completion within assigned
• Excellent problem-solving skills
• Sound analytical skills:
• Communication skills: Must possess strong verbal and written communications skills

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

• Training & Development
  • Learning the advanced partnership automation products
• Health Insurance
• Restricted Stock Units
  • 3-year vesting schedule pending Board approval
• Primary caregiver leave
• Technology stipend 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-CapeTown_Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Why this role is exciting! 

We are seeking a highly analytical, proactive, and detail-oriented Business Operations Senior Analyst to support the optimization and efficiency of our Finance organization. This role is critical to ensuring the smooth cross-functional operations across all Finance functions and throughout the global organization. The successful candidate will work closely with leadership to streamline processes, drive operational improvements, provide effective enablement on processes, report metrics and KPIs and ensure alignment and integration across finance and adjacent business units.

What you will be doing: 

• Analyze existing workflows across Finance functions (e.g., FP&A, Accounting, Tax, Treasury, Audit, etc.), identify inefficiencies, and lead initiatives to streamline and standardize processes.
• Act as the central point of contact between Finance sub-functions and other business units (e.g., HR, IT, Procurement) to ensure seamless collaboration and information flow.
• Develop, maintain, and report key performance indicators (KPIs) and dashboards to track performance and progress of ongoing initiatives and processes.
• Lead and support cross-functional projects from planning through execution. Ensure milestones, deliverables, and timelines are met.
• Support the Finance team through operational changes, including system implementations, reorganizations, or policy updates by developing communication plans, training materials, and feedback loops.
• Identify opportunities for automation, enhanced controls, and improved resource utilization. Work with Finance leadership to drive a culture of continuous improvement.
• Maintain clear documentation of key processes, workflows, and controls to support compliance, scalability, and knowledge transfer.

Does this sound like you? 

• Bachelors Degree 
• 4-10 years of professional experience
• Experience in Accounting, Financial Operations, Financial Systems, preferred
• Project or Program Management experience
• Strategic thinker with a hands-on approach
• Comfortable working in a fast-paced, ambiguous environment
• Strong interpersonal and influencing skills
• Passion for operational excellence and data driven decision-making

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with 10X fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements
• Technology Stipend

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-CapeTown_Hybrid

Role Title: Corporate Counsel

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit www.impact.com.

Your Role at impact.com:

The Corporate Counsel is to provide legal advice on a broad range of corporate, commercial, and privacy matters. The Corporate Counsel is expected to work closely with key stakeholders across the Company, to play an important role in executing on strategic business goals and initiatives, and to provide practical legal advice to internal clients.

What You'll Do:

• Advise on a broad range of commercial issues, including corporate governance, legal and regulatory compliance, capital raises, and business growth (international expansion, M&A, etc.)
• Supporting corporate functions including stock administration, board prep and communications.
• Coordinate with outside counsel, including managing services and expenses: partner when needed to handle complex legal and regulatory issues spanning a variety of topics.
• Draft, review, and negotiate legal agreements with strategic partners, as well as draft and negotiate customer and vendor agreements.
• Provide subject matter support for privacy, including assisting with drafting policies, procedures, templates and negotiating with clients.
• Provide support to the Company’s other legal teams and functions as needed, including with respect to contracts and other agreements with customers, partners, and resellers.
• Prepare, review and update, as applicable, corporate policies and regulatory compliance.
• Perform ad-hoc legal administrative tasks as needed.

What You Have:

• JD and admission to a state bar in the jurisdiction in which you practice in good standing (or eligibility to practice as an in-house counsel based upon your state bar qualification), with preference for California Bar
• 3+ years of experience at a major law firm, with in-house experience a plus
• Experience in complex SaaS agreements and M&A transactions
• An independent, self-motivated individual who works well under pressure with a positive, service-oriented attitude
• Self-starter with a great work ethic and an analytical thinker with superior problem-solving and decision-making skills
• Extremely detail-oriented and organized with prior experience having managed, structured, and negotiated legal agreements, sent and collected required signatures from relevant parties, ensuring an efficient and timely closing process
• Ability to effectively multi-task with stellar time and project management skills; understands the importance of planning in advance to meet deadlines that include multiple review points and iterations
• Strong communicator, both written & verbal; reliable and responsive to email and phone communications
• Highest level of integrity and good judgment, with the ability to effectively deal with highly sensitive, confidential information
• Strong computer skills, including a high degree of comfort using GSuite and Microsoft products

Salary Range: $160,000.00 - $175,000.00 per year, plus an additional 5% variable annual bonus contingent on Company performance and eligible to receive a Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Technology Stipend 
• Continued access to Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI_SantaBarbara

#LI_NewYork,NewYork

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit www.impact.com.

Your Role at impact.com:

As a Deal Desk Analyst, you'll play a key role in driving deal execution by coordinating across teams to ensure order forms and amendments are processed efficiently and accurately. You'll help ensure every deal aligns with impact.com’s pricing strategy, company goals, and legal standards. This is a highly visible and collaborative role with a direct impact on deal velocity and win rates. Success in this position requires sharp analytical thinking, strong cross-functional communication, and exceptional attention to detail.

What You'll Do:

• Prepare and draft accurate order forms and amendments using Ironclad (CLM) in a timely manner.
• Maintain data integrity in Salesforce CPQ by identifying and correcting quote or contract discrepancies.
• Review deal submissions to ensure alignment with pricing policies, internal processes, and business objectives.
• Serve as a subject matter expert on quoting processes, and pricing and packaging structures.
• Collaborate closely with Sales, RevOps, Legal, FP&A, Accounting, and Product teams to keep pricing guidelines and processes current and well-communicated.
• Support the development of innovative deal structures to meet unique business goals.

What You Have:

• 1-3 years of experience in Deal Desk, Legal, data entry, or other sales-support roles (SaaS experience is a plus).
• Sharp analytical skills with a meticulous eye for detail, even in fast-paced, occasionally high-pressure environments.
• Exceptional written communication skills with confidence in navigating legal contractual language. Bilingual proficiency in English and Chinese (both written and spoken) is highly valued and preferred for west coast applicants.
• Excellent multitasking abilities with a focus on accuracy and quick turnaround times.
• Experience with Salesforce CPQ and/or Ironclad preferred (or similar quoting, contract lifecycle management, or database systems) 
• Proactive, collaborative mindset with strong problem-solving skills and a positive, can-do attitude.
• Creative, resilient, and an effective team player who thrives in cross-functional settings.
• Confidence communicating across all levels of the organization.
• Unwavering integrity and sound judgment when handling sensitive or confidential information.

Salary Range: $70-$80K plus an additional 5% variable annual bonus contingent on Company performance and eligible to receive a Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Technology Stipend 
• Continued access to Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI_NewYork_NewYork

#LI_SantaBarbara

#LI_Columbus

#LI_Seattle

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics, visit www.impact.com.

Your Role at impact.com:

The basic purpose of this position is to fill a need within the Corporate Accounting finance team involved in the day-to-day core accounting functions within the business, with a specific focus on the accounting around incentive compensation/commissions and certain other accounting areas. Carrying out effective financial controls over the functions allocated including, as well as the ability to adapt and implement change to the existing processes within the financial control environment. You will be expected to collaborate and support the group Corporate Accounting function, the FP&A function on an ad hoc basis, providing support to the Technical accounting function and any other functions that require support within the parameters of the role. 

You will play a key-role in the month-end close and reporting process, contributing to ensuring that our reporting is timeously and accurately closed in line with the business objectives and group accounting policies. The candidate is a fast learner, a self-starter and capable of producing work of a high quality without

close supervision.

What You'll Do:

• Under limited supervision, responsible for incentive compensation/commissions accounting activities relating to the maintenance of a complete and accurate general ledger across the various subsidiaries within the group, as well as ensuring analysis in relation to those areas are complete.
• Overall responsibility for incentive compensation/commissions accounting including the monthly close processes, ensuring that these areas are closed accurately and timeously in line with Finance close objectives each month.
• Act as a first reviewer on the allocated areas within the close process to ensure the output of the processes above is in line with expectations before Manager review.
• Further to the above, responsible for consuming and developing the operational incentive compensation/commissions input and ensuring those inputs are complete, valid and accurate for the purposes of the accounting.
• Balance sheet reconciliations, ensuring balance sheet accounts within the scope of incentive compensation/commissions accounting are maintained on a monthly basis as part of the close process. 
• Ensure all unreconciled and aged transactions on the reconciliations are appropriately and timeously addressed.
• Collaborate and support the FP&A function on an adhoc basis, including providing detailed monthly commentary.
• Assisting with Group and statutory audits. In addition, assisting with all compliance procedures in relation to incentive compensation/commissions accounting.
• Respond to ad hoc requests and prepare any necessary internal reporting as needed. 
• Proactively anticipate and identify issues and design solutions to address them.
• Other duties as assigned by the Company.

What You Have:

• Newly qualified CA(SA) (0-2 years post articles) or non CA(SA) with 3-4 years of experience in a similar position and organization.
• Bachelor's degree in Accounting/similar degree in finance.
• Experience as a self-starter who can manage multiple projects and priorities in a highly complex environment with evolving priorities and deadlines.
• Deep proficiency with Excel analysis and manipulation of large data sets, including use of pivot tables and lookup formulas.
• Strong attention to detail, high degree of accuracy, and the ability to deliver clean and concise work products.
• Ability to proactively identify problems, design solutions, and implement changes.
• Experience performing general ledger account reconciliations and analysis.
• Experience collaborating and communicating with senior levels of management, cross-functional teams and departments, and external auditors.
• Strong verbal and written communication and interpersonal skills.
• Knowledge of how a SaaS company operates is advantageous.
• General proficiency with Microsoft Office and Google Suite.
• Interest in working as part of an international team across time zones and regions.
• Experience working with reporting tools and SQL would be advantageous.
• Experience in US GAAP is advantageous.

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy. Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development. Learning the advanced partnership automation products
• Medical Aid and Provident Fund Group schemes with Discovery & Bonitas for medical aid. Group scheme for provident fund
• Restricted Stock Units. 3-year vesting schedule pending Board approvalInternet Allowance
• Fitness club fee reimbursements
• Technology stipend 
• Primary Caregiver Leave
• Mental  Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage 
  
  

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-NK1

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics, visit www.impact.com.

Your Role at impact.com:

As the Payroll Specialist you will assist with the accurate and timely completion of US payroll. Responsibilities include all aspects of pay administration including preparation, documentation, and disbursement of payroll payments and payroll taxes for the US and will require working closely with HR, BizAps, ADP, and various internal and external inputs into the payroll process to ensure payroll deadlines, quality of service, statutory compliance, and operational performance are met. This role will report directly into the Senior Payroll Specialist

What You'll Do:

• Complete all aspects of US payroll administration
• Ensure an accurate and timely payroll, including but not limited to base pay, stock, commission and bonus payments
• Compensation, payroll taxes, statutory and supplemental benefits, and any other items.
• Oversee the reporting from HRIS and payroll systems as it relates to gross payroll, tax deductions, benefit deductions and employee status change requests, to ensure consistency between systems and with source records

• Address and provide timely response to notices raised by US, State and Local tax authorities. Collaboration with the payroll provider and tax advisors may be appropriate for certain matters.
• Stay current on regulations, and labor laws impacting payroll process, and stay compliant for all payroll tax jurisdictions in which we operate. Oversee/ process W-2’s
• funding to 401(k)
• Work with external auditors on audits, substantive testing, walkthroughs, and all other information gathering related to payroll.
• Assist with the day-to-day operations of US payroll.
• Uplift current payroll operations and streamline processes to ensure consistency, accuracy, and best-in-class services.

What You Have:

• Minimum of 2-4 years of multi-state payroll experience in private and public company environments; (ADP) experience preferred
• Knowledgeable with payroll tax laws and regulations
• Strong Microsoft Excel skills
• Excellent customer service and relationship-building skills
• An independent, self-motivated individual who works well under pressure with a positive, service-oriented attitude
• Self-starter with a great work ethic and an analytical thinker with superior problem solving and decision-making skills
• Excellent multi-tasker who is always “on it” with stellar time and project management skills; understands the importance of planning in advance to meet deadlines that include multiple review points and iterations
• Strong communicator, both written & verbal; reliable and responsive to email and phone communications
• Highest level of integrity and good judgment, with the ability to effectively deal with highly sensitive, confidential information

Salary range: $70,000 - $76,000 per year, plus an additional 5% variable annual bonus contingent on Company performance and eligible to receive Restricted Stock Unit (RSU) grant.

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Continued access to  Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Parental Leave
• Catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-Hybrid-Columbus, Ohio

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics, visit www.impact.com.

Your Role at impact.com:

Ready to make your mark at a fast-growing global tech company? At impact.com, we’re looking for a detail-oriented and driven Tax Analyst to join our high-performing finance team.

In this role, you’ll assist the tax team in maintaining a world-class tax service to the business, ensuring that all tax laws are applied correctly in order to eliminate or minimize all tax risks, by providing and assisting the tax team to ensure all tax filings and payments are completed accurately and timeously.

What You'll Do:

• Responsible for gathering and processing the information required for international compliance and transfer pricing, and provide support with the year-end provision
• Provide support for tax audits and answers to inquiries from various taxing jurisdictions
• Assist corporate accounting in the verification of tax account balances (sales tax/VAT/GST, deferred tax, current tax accounts, etc.)
• Update and maintain the tax calendar
• Providing tax support and tax advice to business
• Review all tax payments and tax returns (direct and indirect tax) whether on a weekly, biweekly, quarterly, or annual basis
• Regularly perform audits on the system to ensure data integrity; responsible for the resolution of discrepancies that might adversely impact on the company’s tax returns
• Assist the Tax team with various ad hoc projects, and analysis

What You Have:

• Education: Bachelor’s degree in accounting/ finance, or in a business related field. Having a CA, ACCA or CPA designation is advantageous. 
•  At least 3 to 4 years tax experience gained within a commercial environment of a multinational Group, candidates with a mixture of Big Four experience and in-house experience are also encouraged to apply
• Knowledge: Possess strong working knowledge of and ability to apply accounting
• Concepts: practical international tax interpretive knowledge gained from an established taxing jurisdiction (for example- SA, UK, Europe, US); and the ability to analyze and synthesize large amounts of data and related compliance/regulations
• Computer skills: Proficient with Microsoft Office tools, especially Excel. It is also essential that they possess strong computer skills to perform digital and online related tax duties
• Quantitative skills: It also vital that they possess strong mathematical and quantitative skills to handle tax audits, reconciliation related tax matters
• Attention to detail: They must be meticulously detailed individuals to ensure excellent reconciliation and consistently accurate filling of reports, preparation of documents, and effective performance of other duties assigned
• Organizational skills: Highly organized individual with the ability to multi-task and prioritize projects to ensure completion within assigned deadlines
• Excellent problem-solving skills
• Sound analytical skills: They require strong analytical skills to create highly detailed  tax reports and accurately fill out tax forms
• Communication skills: Must possess strong verbal and written communications skills necessary for explaining tax processes and making recommendations.

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy: Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development: Learning the advanced partnership automation products
• Medical Aid and Provident Fund Group schemes with Discovery & Bonitas for medical aid
• Group scheme for provident fund
• Restricted Stock Units: 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements
• Technology stipend 
• Primary Caregiver Leave
• Mental  Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage 
  
  

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-CapeTown_Hybrid

The Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics, visit www.impact.com.

Your Role at impact.com:

The Event Manager will be responsible for planning, organizing, and overseeing events–including VIP experiences, dinners and events for our Agency partners, and our annual Partnerships Titans event–to ensure they run smoothly and meet their objectives. The ideal candidate has a keen understanding of how to marry business objectives with event experience, thrives in the weeds, is a detailed and organized planner, a creative problem-solver, and an expert communicator comfortable leading people at all levels. 

What You'll Do:

• Meeting with internal stakeholders (Agency, Channel and Sales teams or other internal teams)  to collaborate on event needs, goals, and success metrics. Establish clear roles and responsibilities. Enable attending staff with reports, event briefs, staff meetings, and other resources to ensure they're set up for success.
• This person will be expected to become an agency subject matter expert (SME) – meaning, they will be required to fully learn and understand the needs of our agency partners and translate them into inviting, ROI-driving events and marketing initiatives with support from the broader team.
• Developing comprehensive and organized event plans, including timelines, schedules, and task assignments that are visible to internal and external stakeholders. This involves coordinating with vendors, venues, and other service providers. Managing event requirements like registration, overseeing contracts, building internal event landing pages on CVENT or via our Web Dev team, working with internal teams to ensure accurate event reporting, and ordering and shipping required materials.
• Developing and executing marketing strategies in collaboration with the broader marketing team, which can include social media, demand generation, design, content marketing and public relations, among other promotional strategies. Providing internal teams with detailed information, deadlines, and advance notice needed for them to carry out their work.
• Overseeing the event on the day to ensure everything runs according to plan, handling any issues that arise, and managing the event staff.
• Creating and managing the event budget, ensuring costs are controlled, submitting bills for payment, and reconciling corporate credit card charges. 
• Conducting analysis after the event to assess its success, gather attendee and stakeholder feedback, and identify areas for improvement. Update reports to track event success over time. 
• Assist with some of the planning and execution elements of iPX (our annual customer and thought leadership conference) as assigned. 
• Managing logistics and communication around VIP experiences for executives and VIP customers and partners (e.g. tickets for concerts and sporting events).
• Planning and executing our annual Partnerships Titans event in collaboration with the Agency Innovation team. This is an exclusive, annual, multi-day event of about 50 key customers and industry contacts that we co-produce with one of our largest agency partners. While this person will serve as the project manager to ensure all the work is happening on time, they will very much own certain elements of the event, including: coordinating all logistics, serving as the primary contact for the venue and any activations or excursions, building the internal registration page in CVENT, helping to drive registration by requesting necessary marketing support (emails, social medial, etc) and reporting on registration/ticket sales and other event metrics. 

Qualifications:

• 1-3 years of events management experience
• Exceptional attention to detail and organizational skills
• Strong collaboration and project management experience
• Strong communication and leadership skills
• Experience with events tech platforms 
• Experience with logistically complex in-person and virtual events
• Ability to travel to events about 4-6 times per year or as needed

Preferred Qualifications

• Experience running events for SaaS companies 
• Familiarity with building and managing events using CVENT

Salary Range: $105,000-$115,000 per year plus an additional 5% variable annual bonus contingent on Company performance and eligible to receive a Restricted Stock Unit (RSU) grant.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.
• Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI_NewYork_NewYork

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics, visit www.impact.com.

Your Role at Impact:

You'll be crucial in crafting, implementing, and amplifying design ideas for the impact.com brand. Your knack for developing campaign creatives, graphic assets, and marketing materials, paired with your passion for pushing design boundaries, will be key to your success.

A strong work ethic, confident personality, problem-solving prowess, and technical proficiency are vital for thriving in a fast-paced environment with complex challenges. Plus, your support and guidance for other designers will help nurture a collaborative and growth-focused team culture.

What You'll Do:

• Design high-quality, visually engaging assets including, but not limited to: digital advertising campaigns, video, storyboarding, social media graphics, motion graphics, brand identity materials, presentation decks, case studies, sell sheets, brochures, infographics, trade show materials, event signage, and event booth designs.
• Collaborate closely with the design manager and broader design team as well as social media, content marketing, marketing projects, events, and demand generation teams to generate and execute concepts from design to finished product
• Efficiently adapt and elevate creative concepts across diverse mediums, including print (Repro knowledge), social, display, email, and web
• Develop and maintain design systems and style guides
• Manage and execute digital and print projects in compliance with established brand standards
• Present and participate in client/stakeholder-facing meetings with confidence
• Meet all deadlines, including internal review deadlines.
• Build strong client and team relationships through preparation, expertise, and consistency
• Act as an internal thought leader and champion for design thinking across the organization
• Execute occasional conference calls in the early evening as needed to facilitate collaboration with US personnel. Your direct manager and designer colleagues are all based in Cape Town, along with several other Marketing teams. 
• Excels creatively, maintains knowledge and awareness of ongoing trends and best practices in print and digital media
• Shares best practices and new approaches to creative, branding, and user experience with other design personnel
• Manage and mentor mid/junior designers, interns, and freelancers
• Develop and maintain a library of commonly used assets and design components

What You Have:

• A Bachelor’s degree in design or a related design field. The equivalent in work experience will be considered
• 7+ years of creative services, design, branding, email, and direct mail marketing experience
• Previous business-to-business marketing experience required
• Excellent computer skills including but not limited to: Adobe Creative Suite, G Suite, Figma, Asana, Google Slides
• Mastery level capabilities of design concepts (colour, typography, scale, proportion)
• Strong ability to video edit and create motion graphics.
• The ability to turn facts and figures into easy-to-understand illustrations/imagery that brings the message across. 
• Knowledge and respect for working within corporate brand guidelines & keeping it up to date
• Discretion, self-motivation, diplomacy, and the ability to work both independently and as part of a team
• Ability to think creatively and strategically to produce new ideas and concepts and foster an environment to bring out the best in your colleagues in these areas
• Strong understanding of print and DTP best practices.
• Ability to handle multiple projects at once and balance priorities
• Strong interpersonal, communication, and written skills, including presentation delivery
• Able to meet tight deadlines and prioritize a varied workload in a fast-paced, unpredictable, and demanding environment; comfortable with ambiguity
• Effective and clear written and verbal communication skills; a must to be effective in this position
• Team leadership experience is advantageous. Guiding junior designers in the team as a mentor.
• Responsibilities for overseeing projects from start to finish. 
• Show initiative to gather what is needed in order to complete a project.
• Excellent time management skills and ability to manage multiple projects and meet tight deadlines
• Self-motivated with strong organizational/prioritization skills

Benefits:

• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with 10X provident fund
• Stock Options
• 3-year vesting schedule pending Board approval
• Primary caregiver leave
• Internet Allowance
• Flexible work hours
• Casual work environment
• Technology stipend
•  Affiliate & Partnerships Industry Fundamentals Certification by PXA

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

Role Title: Senior Event Manager

The Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics, visit www.impact.com.

Your Role at impact.com:

The Senior Event Manager will be responsible for planning, organizing, and overseeing company-hosted events and trade shows to ensure they run smoothly and meet their objectives. Events include our annual customer/partnership conference iPX, VIP experiences, hosted happy hours, industry conferences, and dinners. The ideal candidate has a keen understanding of how to marry business objectives with event experience, thrives in the weeds, is a detailed and organized planner who thinks of everything, a creative problem-solver, and an expert communicator comfortable leading people at all levels.

• Responsibilities:
• Meeting with internal stakeholders (Sales, Client Success, and other internal teams) to collaborate on event needs, goals, and success metrics. Establish clear roles and responsibilities. Enable attending staff with reports, event briefs, staff meetings, and other resources to ensure they're set up for success.
• Developing comprehensive and organized event plans, including timelines, schedules, and task assignments that are visible to internal and external stakeholders. This involves coordinating with vendors, venues, and other service providers. Managing event requirements like registration, overseeing contracts, building internal event landing pages on CVENT, working with internal teams to ensure accurate event reporting, and ordering and shipping required materials.
• Developing and executing marketing strategies in collaboration with the broader marketing team to promote the event, which can include social media, demand generation, design, and public relations, among other promotional strategies. Providing internal teams with detailed information, deadlines, and advance notice needed for them to carry out their work.
• Overseeing the event on the day to ensure everything runs according to plan, handling any issues that arise, and preparing and managing the event staff.
• Creating and managing the event budget, ensuring costs are controlled, submitting bills for payment, and reconciling corporate credit card charges. 
• Conducting analysis after the event to assess its success, gather attendee and stakeholder feedback, and identify areas for improvement. Update reports tracking event success over time. 
• Serving as event lead and overall project manager for iPX – iPX is our annual customer and thought leadership conference with 1,000+ attendees and 20+ sponsors across multiple days. While this person will oversee all the work, this person will very much own specific elements of the work, including: sourcing locations, contracting and managing vendors (logistics), coordinating speaker management and enablement along with a small internal team of stakeholders, serving as the primary AV vendor contact, and owning the ROS, among other things. This person will lead a diverse team, develop the overall event strategy in collaboration with the Senior Director of Events and key stakeholders. Building a project plan inclusive of all major milestones and tasks, and ensuring each team member understands their role and meets their deadlines and deliverables. 
• Other duties as assigned by the Company.

Qualifications:

• 5+ years of events management experience
• Experience project managing and coordinating logistically complex user conferences/customer conferences with upwards of 800+ attendees
• Experience building, managing and reconciling a 1MM+ budget
• Exceptional attention to detail and organizational skills
• Meticulous project management skills
• Strong collaboration, communication and leadership skills
• Experience with events tech platforms 
• Ability to travel to events about 6-8 times per year or as needed

Preferred Qualifications

• Experience running large-scale events for SaaS companies 
• Familiarity with building and managing events using CVENT

Salary Range: $120,000-$130,000 per year plus an additional 5% variable annual bonus contingent on Company performance and eligible to receive a Restricted Stock Unit (RSU) grant.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.
• Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI_NewYork_NewYork

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics, visit www.impact.com.

Your Role at impact.com:

We are seeking a highly organized and analytical Associate Operations Manager to support the execution, optimization, and daily operations of our publisher development team. This role is pivotal in driving revenue growth through partner collaboration, performance tracking, and process improvements. The ideal candidate has a strong foundation in affiliate marketing, project management, excellent communication skills, and a passion for performance-driven marketing.

What You'll Do:

 Performance Analysis & Reporting:

• Track, analyze, and report on QBR metrics
• Assist with department planning and documentation
• Identify trends and recommend optimizations to improve campaign performance.

• Operational Support:
• Support the onboarding, communication, and management of affiliate partners.
• Maintain up-to-date process documentation 
• Collaboration:
• Coordinate with internal teams including product, creative, and customer experience to support affiliate initiatives.
• Assist with testing and launching new campaigns, promotional offers, and partner incentives.
• Process Improvement:
• Identify and implement tools or workflows to improve operations and team efficiency.
• Stay current with industry trends, technologies, and competitor activity.

Project Management:

• Assist with developing project plans and schedules. .
• Monitor and report on key performance indicators (KPIs)
• Help identify project risks and issues, and assist in mitigation strategies

What You Have:

• Bachelor's degree in Marketing, Business, Communications, or a related field.
• 2+ years of experience in affiliate marketing and project management
• Strong analytical skills; proficiency in Excel/Google Sheets and familiarity with analytics tools.
• Detail-oriented with strong organizational and project management skills.
• Excellent verbal and written communication skills.
• Ability to work both independently and cross-functionally in a fast-paced environment.

Preferred Skills:

• Experience with affiliate platforms such as Awin, Rakuten, CJ, or Partnerize
• Familiarity with Asana, or other project management software
• Experience with marketing automation or CRM tools (e.g.Salesforce, Jira)

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy. Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development. Learning the advanced partnership automation products
• Medical Aid and Provident Fund Group schemes with Discovery & Bonitas for medical aid. Group scheme for provident fund
• Restricted Stock Units: 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements
• Technology stipend 
• Primary Caregiver Leave
• Mental  Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage 
  
  

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-CapeTown_Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit www.impact.com.

Your Role at Impact:

As a Marketplace Growth Intern, you’ll play a key role in supporting our vertical email digest strategy—helping us connect affiliate marketers with the most relevant brand programs and products across high-growth verticals such as Travel, Health, Lifestyle, Kids/Toys/Moms, Fitness, and Electronics.

This is a paid 6-month internship with the potential to convert into a full-time position based on performance, business needs, and your long-term interest. You’ll work closely with our content, marketing, and partnerships teams to build curated, data-informed newsletters that drive discovery, engagement, and revenue in our affiliate marketplace.

You’ll gain hands-on experience in content creation, digital marketing, and vertical-specific industry research—all while growing into a subject matter expert in one or more of our strategic verticals. This is an exciting opportunity for someone who’s detail-oriented, curious, and eager to grow with a global leader in partnership automation.

What You'll Do:

• Research and develop vertical-specific email digest content that highlights top-performing affiliate programs and products tailored to marketer interests.

• Stay up to date on industry trends, seasonal moments, and vertical-specific developments to ensure content remains timely, relevant, and high-impact.

• Curate and present affiliate programs in a personalized, insights-driven way by leveraging performance data and publisher behavior.

• Identify and monitor key affiliate marketers, influencers, and rising voices within targeted verticals to inform content strategy and deepen vertical expertise.

• Collaborate with cross-functional teams to ensure digest content is accurate, aligned with broader initiatives, and ready for deployment.

• Support the measurement and optimization of published content by assisting in tracking engagement and performance metrics.

• Develop a foundational understanding of the affiliate marketing ecosystem, including how partnerships are structured and how vertical trends drive success.

What You Have:

• Strong writing and communication skills, with the ability to craft clear, engaging, and tailored content
  
  
• Passion for or familiarity with one or more of the following verticals: Travel, Health, Lifestyle, Kids/Toys/Moms, Fitness, or Electronics
  
  
• Research-oriented mindset with a knack for digging into data, trends, and niche communities
  
  
• Highly organized and able to manage multiple tasks and deadlines in a fast-paced environment
  
  
• Curiosity about affiliate marketing, e-commerce, influencer trends, and brand partnerships
  
  
• Proficient in Google Workspace (Docs, Sheets, Slides); experience with content management systems or email platforms is a plus
  
  
• Self-starter who takes initiative and enjoys both creative and analytical work
• A current student or a recent university graduate with a BA / BCom or other relevant qualification

Nice to have:

•  Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks for interns:

• Hybrid, Casual work environment
• Flexible work hours
• Training & Development
  • Learning the advanced partnership automation products
  • Coursera
• Internet Allowance
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-CP1

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal,and  Fanatics visit www.impact.com.

Why this role is exciting! 

As the Senior Manager of Publisher Business Development at impact.com, you will play a pivotal role in expanding our platform's reach and revenue potential. In this role, you will be responsible for selling flat-fee and growth packages for driving revenue growth for publishers. The ideal candidate has a strong track record of building and managing partnerships, identifying new opportunities, and maximizing monetization strategies to achieve business objectives. We are seeking a results-driven professional with experience working closely with both brands and publishers.

What you will be doing: 

Strategy and Execution:

• Develop and execute a comprehensive strategy to drive revenue through flat fee opportunities for brands and publishers.
• Create and execute go-to-market plans for flat-fee campaigns, including pricing models, budget allocation, and performance forecasting.
• Identify, negotiate, and close flat fee partnership deals, aligning with broader business objectives and ROI targets.

Client Outreach and Relationship Management:

• Own the end-to-end execution of paid placement activations—from outreach and contract negotiation to creative approvals and reporting.
• Build and nurture strong relationships with brands and publishers to understand their goals and identify opportunities to maximize their success on the platform.
• Act as a trusted advisor, offering tailored recommendations for strategic paid placements to help clients achieve measurable outcomes.

Revenue Growth:

• Meet and exceed monthly, quarterly, and annual targets by successfully closing deals for paid placement opportunities.
• Offer and sell premium services and solutions that align with publishers' needs, demonstrating a deep understanding of the platform's capabilities.

Market Research and Insights:

• Stay updated on market trends, industry benchmarks, and competitive offerings to position Impact’s solutions as the preferred choice.
• Gather and share insights from clients to refine offerings and improve product-market fit.

Proposal Development and Pitching:

• Create compelling sales proposals and presentations that clearly articulate the value of paid placement opportunities.
• Conduct persuasive pitches and presentations tailored to the unique needs of brands and publishers.

Performance Tracking and Reporting:

• Track sales activities and outcomes using CRM tools, ensuring accurate and timely reporting on progress.
• Analyze campaign performance to identify optimizations, share insights, and refine future strategy.

Does this sound like you?  

• Bachelor's degree in Business, Marketing, or a related field. MBA is a plus or equivalent experience.
• 7+ years of relevant experience in business development, sales or a related field.
• Proven track record in brand/publisher business development within the digital media or affiliate marketing industry.
• Exceptional communication and negotiation abilities.
• Experience succeeding in a goal-driven environment
• Creative, Team-oriented, coachable, self-starter
• Able to thrive in an evolving role while effectively achieving goals.
• Analytical mindset with the ability to translate data into actionable insights.
• Strategic thinker with the ability to drive initiatives that contribute to overall business growth.
• Proficient in Microsoft Office suite (Word, Excel, PowerPoint), Salesforce and project management tools (eg: Asana)

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited PTO
• Flexible work hours
• Maternity/Paternity leave
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

Salary Range: $120,000 - $140,000 +  25% variable compensation plan, per year, plus eligibility to receive Restricted Stock Unit (RSU) grant. This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI_NewYork_NewYork

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit www.impact.com.

Your Role at impact.com:

We are seeking a results-driven Publisher Business Development Executive to join our team and play a key role in expanding our Growth Package solutions to publishers. In this role, you will be responsible for identifying, closing, and nurturing partnerships with digital publishers, aligning our Growth offerings to their business needs. The ideal candidate has a strong background in sales, digital media, or mar tech, with a passion for building relationships and delivering value-driven solutions.

What You'll Do:

Prospecting and Lead Generation:

• • Identify and target potential publishers through market research, outreach, industry events, and networking to generate new leads.
  • Establish and maintain relationships with key stakeholders within the publishing industry.

Sales and Revenue Generation:

• • Offer and sell premium services and solutions that align with publishers' needs, demonstrating a deep understanding of the platform's capabilities.Own the full sales cycle from prospecting to closing. 
  • Lead tailored product demonstrations and presentations that clearly articulate the value proposition of the offering to publisher decision-makers. 
  • Work closely with legal and finance teams to finalize contracts, ensuring favorable terms and a smooth handoff to customer success or onboarding teams.
  • Develop customized revenue generation strategies for publishers to increase their earnings.

Pipeline and CRM Management: 

• • Maintain accurate and up-to-date records of sales activities, deal stages, and forecasts in Salesforce to ensure visibility and accountability

Cross-functional Collaboration:

• • Partner with publisher development teams to ensure smooth onboarding, effective campaign execution, and feedback loops that refine our offering based on publisher needs and market trends.

Renewals and Upselling:

• • Monitor account health and proactively engage clients to secure renewals, introduce new solutions, and drive incremental revenue.

What You Have:

• Bachelor's degree in Business, Marketing, or a related field. MBA is a plus or equivalent experience
• Proven track record in publisher business development within the digital media or affiliate marketing industry.
• Exceptional communication and negotiation abilities.
• Experience succeeding in a goal-driven environment
• Team-oriented, coachable, self-starter
• Analytical mindset with the ability to translate data into actionable insights.
• Strategic thinker with the ability to drive initiatives that contribute to overall business growth.

Salary Range: $175,000- $200,000 per year, plus 25% Variable Commission Plan and generous stock (RSU) award.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks)

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Technology Stipend 
• Continued access to Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI_NewYork_NewYork

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit www.impact.com.

Your Role at impact.com:

As a Senior Compensation Analyst, you will play a key role in evolving, managing, and analyzing impact.com’s compensation programs to ensure they are competitive, equitable, and aligned with business goals. 

What You'll Do:

• Lead market analysis and benchmarking efforts to ensure impact.com maintains competitive and equitable pay practices.
• Own the job evaluation process, partnering with Business Partners, Recruiters, Hiring Managers, and Finance to assess roles, levels, and compensation bands.
• Manage the annual compensation review cycle, including merit, bonus, and equity planning, in collaboration with Finance and senior leadership.
• Develop compensation insights and reports providing recommendations based on internal data and external market trends.
• Drive the design, implementation, and continuous improvement of compensation structures, policies, and programs that support employee retention and motivation.
• Ensure compliance with pay transparency laws and regulatory requirements, staying ahead of emerging compensation-related legislation.
• Serve as a trusted advisor to Business Partners and Talent Acquisition on compensation-related matters, guiding decision-making on offers, promotions, and adjustments.
• Partner with Finance to conduct compensation modeling, forecasting, and budgeting for salary increases, equity grants, and incentive programs.
• Leverage HR technology and tools (e.g. Pave, BambooHR) to optimize data accuracy, reporting, and decision-making.

What You Have:

• 6+ years of experience in compensation analysis and total rewards at a high-growth technology organization with a global footprint
• Certified Compensation Professional (CCP) or similar certification is a plus.
• Strong command of compensation benchmarking methodologies and experience with salary surveys (e.g., Mercer, Pave)
• Proficiency in Excel and data visualization tools (Google Sheets, Tableau, or similar)
• Ability to translate complex compensation data into meaningful insights and presentations for business leaders
• Experience managing global compensation programs across multiple job families, levels, and countries
• Understanding of pay transparency laws and compliance considerations
• Experience with private equity compensation and stock option plans
• Exceptional attention to detail and analytical problem-solving skills
• Strong stakeholder management and communication skills, with the ability to influence across levels

Salary range: $130,000.00 - $140,000.00 per year, plus an additional 5% Company annual bonus contingent on Company performance and eligibility to receive a Restricted Stock Unit (RSU) grant

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental, and Vision insurance
• Unlimited, responsible PTO
• Parental Leave
• Technology Stipend 
• Office-only catered lunch every Tuesday and Thursday, a healthy snack bar, and great coffee to keep you fueled. 
• 401(k) with company matching
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!

impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI_Columbus_Ohio

About Us:
At impact.com, our culture is our soul. We are passionate about our people and technology and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting-edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity are rewarded. If you want to join a team where your opinion is valued, your contributions are noticed, and you enjoy working with fun and talented people worldwide, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming how businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities customers trust to purchase, get information, and entertain themselves at home, work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace drive revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics, and Levi’s, visit www.impact.com.

Job Summary: 

The Associate Product Manager will be crucial in executing product initiatives by gathering requirements, defining functionality, and setting clear, actionable goals that drive product delivery. They will collaborate closely with engineering and design teams to iteratively develop and deliver features that align with strategic objectives. Ensuring product quality is a key focus, requiring the ability to identify, prioritize, and resolve issues. They will leverage data insights to generate meaningful outcomes, incorporating user feedback from usability tests, surveys, and other research methods to refine the product experience. Additionally, they will contribute to product vision and roadmap planning, aligning product functionality with broader business objectives. The role demands strong stakeholder management skills, the ability to influence business strategy, alignment across teams, and continuous improvement within the product function. 

Specifically within the reporting squad, the Associate Product Manager will focus on understanding the data and reporting needs of our customers. This includes gathering requirements for new reports or enhancements to existing ones, translating complex data needs into clear functional specifications, and ensuring the accuracy, usability, and performance of customer-facing reports. They will collaborate closely with data engineers, front-end developers, and UX designers to deliver intuitive and insightful reporting solutions that empower our customers, and will be responsible for validating report outputs and gathering user feedback for continuous iteration and improvement.

Essential Responsibilities

Product Execution

• Feature Specification: Gather requirements, define functionality, and set goals in a clear, actionable format that can be used to communicate with the team and drive product delivery.
• Product Delivery: Work closely with one’s immediate team (engineering, design, etc.) to iteratively and quickly deliver product functionality that accomplishes pre-defined goals.
• Product Quality Assurance: Identify, prioritize, and resolve technical, functional, and business quality issues across all devices, points of sale, and use cases that apply to the product.

Customer Insight

• Fluency with Data: Use data to generate actionable insights, to leverage those insights to achieve goals set for the product, and to connect those quantified goals to meaningful outcomes for the business.
• Voice of the Customer: Leverage user feedback through usability tests, focus groups, surveys, and other forms of research to understand how users engage with the product, make better decisions, and drive meaningful outcomes for the business.
• User Experience Design: Define requirements and assist UX in delivering UX designs that are easy to use, leverage UX best practices, and dovetail with the predominant UX patterns present in the product.

Product Strategy

• Business Outcome Ownership: Drive meaningful outcomes for the business by connecting product functionality and goals to the strategic objectives of the PM’s team and the company overall.
• Product Vision and Roadmapping: Contribute to the definition of an overall vision within the teams that the Associate Product Manager operates in, that connects to the strategy for the team and the company. Contribute to the definition of a clear roadmap of highly prioritized features and initiatives that deliver against that vision.

Influencing People

• Internal Customer Collaboration: Have an extreme hands on approach working with internal customers, with a focus on improvement. Being willing to dive deep into the data to identify root cause of issues, to triage issues, manage resolution of issues, and propose and execute on required improvements.
• Stakeholder Management: Proactively identify stakeholders impacted by the PM’s area of ownership and to work with those stakeholders to factor their requirements into product decisions.
• Managing Up: The ability to work with senior managers and executives in the organization to help achieve goals, deliver meaningful business outcomes, and positively influence the strategic direction of the PM’s team and the company.
• Other duties as assigned by the Company.

This job description is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Core Competencies and Required Experience

• Minimum Qualifications:
• Bachelor's degree in Computer Science or a related technical field or equivalent practical experience
• 1-3 years of experience in technical product management, solution architecture, or related technical roles
• Demonstrated success participating in the definition, management, and launch of excellent software products
• Preferred Qualifications/Competencies:
• Familiarity with web technologies and tools (e.g., JavaScript, Google Analytics, cookies)
• Experience in a relevant field (e.g., Digital Analytics, Performance Marketing, Privacy, Web Development, API Development, etc.)
• Proven ability to influence cross-functional teams without formal authority
• Excellent communication and collaboration skills to work effectively across teams
• Experience with Agile development methodologies
• Ownership, bias for action, a curiosity to learn and dive in, great communication, customer empathy
• Experience working on fintech products or within financial technology sectors, particularly in payments or tax-related solutions, is a plus.

Environmental Working Conditions and Physical Effort

Under Typical Positions

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers and will require prolonged sitting/standing to work at a computer.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Primary caregiver leave
• Fitness club fee reimbursements
• Technology stipend 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics, visit www.impact.com.

Your Role at Impact.com:

We are seeking a talented Senior Data Scientist / Data Scientist with a passion for working with generative AI models such as large language models (LLMS) to join our team. You will be with a Senior Data Scientist within a cross-functional squad  on developing and fine-tuning AI models to support influencer marketing activities, providing actionable insights and recommendations through data analysis and modeling to enhance brand/partner discovery capabilities, contracting, content creation, and performance analysis. Your work will play a crucial role in enabling brands and partners to achieve their goals faster and better, proving that a data-driven approach, and the synergy of AI and human intelligence can drive exceptional results in the digital connected economy.

What You'll Do:

• AI Model Development: Design, develop, and fine-tune machine learning models and large language models (LLMs) specifically for targeted applications in digital marketing.
• Data Analysis: Analyze large datasets to extract actionable insights and trends relevant to the partnership landscape.
• Discovery: Develop algorithms for discovering and recommending suitable creators, influencers, and affiliates based on brand requirements, product offerings and market trends.
• Process Optimization: Create models to streamline the contracting and negotiation process between brands and influencers.
• Content Creation: Assist in generating content ideas and strategies using AI-driven insights to enhance engagement and reach.
• Performance Analysis: Build predictive models to evaluate the success of marketing campaigns and provide recommendations for improvement.
• Collaboration: Work closely with product managers, marketers, and engineering teams to integrate AI solutions into the platform.
• Research and Innovation: Stay up-to-date with the latest advancements in AI and machine learning, and continuously explore new techniques and technologies to enhance our product offerings.

What You Have:

• Educational Background: Bachelor's or Master's degree in Computer Science, Data Science, Statistics, or a related field.
• Technical Expertise:
• Working knowledge of Python
• Experience with machine learning frameworks/libraries such as TensorFlow, PyTorch, Apache MLlib, or Scikit-learn.
• Well-developed knowledge of machine learning generally, and deep learning specifically.
• Experience with the use of natural language processing (NLP) techniques for textual analysis.
• Experience with data visualization tools (e.g., Tableau, Power BI, Looker).
• Familiarity with SQL
• Knowledge with Big Data processing tech (e.g., BigQuery, Databricks, Spark, Snowflake, Redshift, Hadoop) will be an added advantage
• Analytical Skills: Problem-solving abilities and exposure to modeling and analyzing large datasets to extract meaningful insights and inform decisions.
• Communication: Excellent written and verbal communication skills, with the ability to present complex technical concepts to non-technical audiences.
• Team Player: Ability to work collaboratively in a cross-functional team environment.
• Adaptability: Willingness to learn new skills and technologies, and to adapt to the evolving needs of the business.
• Experience: At least 2 - 4 years in data-related individual contributor roles
• Previous experience in a startup or fast-paced environment is desirable.

Nice to have:

•  Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Stock Options
• 3-year vesting schedule pending Board approval
• Primary caregiver leave
• Internet Allowance
• Flexible work hours
• Casual work environment
• Technology stipend

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics, visit www.impact.com.

Your Role at impact.com:

As part of our Product Enablement team, Technical Writers deliver high-quality product documentation for our industry-leading partnership management platform. This role will support the entire organization by contributing to comprehensive knowledge bases for our Partnership Automation SaaS tool used by brands, partners, and agencies across the globe. 

What You'll Do:

• Work directly with the Product Enablement team to gather an in-depth understanding of the technical and business aspects of our products and their various use cases. 
• Audit existing content for out-of-date, inaccurate, or otherwise unnecessary documentation that may confuse customers or diminish their enablement experience. 
• Interview Subject Matter Experts (SMEs) and translate their knowledge into engaging, user-friendly help content for a wide audience or technical help content for a technical audience.
• Developing high-quality product help content across mediums — written, visual, graphic — including tutorials, how-to guides, explanations, and technical reference documents. 
• Use customer feedback and documentation hub metrics to focus content development efforts. 
• Increase the use of the help center and integrations portal and minimize the need for human response. 
• Strategize with the Product Enablement team to ensure the quality, searchability, and accuracy of help content across multiple delivery points.

What You Have:

• Possesses in-depth knowledge of technical writing principles and demonstrates mastery of documentation tools. Produces high-quality, user-centric content that requires minimal editing.
• Proven knowledge and experience creating documentation for developers, including API documentation, integration guides, and code examples.
• Leads complex documentation projects, improves processes, and collaborates effectively across multiple teams to ensure consistent and high-quality deliverables.
• Clearly communicates complex technical information to diverse audiences and actively mentors junior writers.
• 5+ years of technical writing experience, including project leadership, and a bachelor’s degree in a relevant field.
• (Preferred) Knowledge of marketing principles and web languages (HTML, CSS, XML, JavaScript).

Benefits:

• Hybrid, Casual work environment
• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements
• Technology Stipend
• Primary Caregiver Leave
• Mental  Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-CapeTown_Hybrid

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics, and more, visit www.impact.com.

Why this role is exciting!

We are growing our sales organization to accommodate the increasing demand for our solution. We are looking for an experienced and dynamic sales person to own one of our top territories in North America. You will have the opportunity to grow rapidly and gain exposure to new marketing technologies as we progress! As an Account Executive, Commercial, you will be responsible for driving the sales process with prospective customers. Strong consultative and analytical skills are important for successful navigation from solution demo, the definition of the scope and final contract. Be the face and name of impact.com to some of the most well-known brands worldwide.

Responsibilities:

• Sell the product to the appropriate accounts and manage towards hitting a preset revenue target.
• Generate pipeline by proactively sourcing opportunities within the designated territory.
• Prepare & deliver world-class demos and value-based presentations.
• Answer prospects’ questions about product value, uses, integrations, and implementation.
• Pro-actively drive the process with a prospective client from initial prospecting to a signed contract and internal handoff.
• Drive active engagement by all internal and external stakeholders necessary to close a deal.
• Update SFDC daily with all relevant details needed to reflect business reality.

Does this sound like you:

• Bachelors Degree or equivalent experience.
• Ideally 2+ years of closing experience, within SaaS.
• Must be a true hunter!
• Must be willing to work out of the NYC office 3x a week, at the minimum
• Independent person with the desire to excel in a competitive and highly rewarding industry.
• Strong communication, effective problem-solving, networking and presentation skills.
• Proven track record of building territories and addressing client needs.
• Experience handling objections at multiple levels of enterprise organizations.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.
• Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

Salary Range: $150-$200K OTE potential total on target earnings (base + commission), per year, plus eligibility to receive Restricted Stock Unit (RSU) grant.

This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-Santa Barbara

#LI-New York, New York

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Your Role at impact.com:

The Associate Channel Partnership Manager is a contributor for the growth of Impact’s ecosystem of agencies, tech platforms & other emerging channel partners. Key performance indicators for the Associate Channel Partnership Manager are: number of new partners prospected, growth in inbound referrals, increase in partnerships generated revenue and acting as an efficient conduit/liaison between Impact Sales, Business Development and other internal teams.

It is essential that the person in the position maintain a structured approach to supporting the Channel Partnerships Development team in advancing existing relationships and sourcing new partner opportunities, while keeping accurate records of interactions and pipeline in the CRM. 

What You'll Do:

• Prospects new channel partners and sets meetings for Channel Partnerships Managers
• Nurtures new channel partner leads from inception, through to an established relationship
• Assists with the inbound referral process between channel partners and Impact Sales, including updating CRM with appropriate information related to leads and opportunities
• Maintains updated channel partner information on file and stored in CRM for outbound referral purposes
• Participates in recurring meetings (over the phone and in-person) with the appropriate team members within the partner’s organization to review partnership goals and progress
• Supports the preparation of business reviews with channel partners to encourage leads and opportunities

What You Have:

• Previous experience supporting cloud based SaaS products (1-2 years)
• Previous experience in Digital Marketing (1-2 years)
• Channel Partnerships experience (not required but beneficial)
• Moderate to Advanced experience using SalesForce or similar Sales CRM
• Moderate knowledge of Impact products
• Moderate understanding of competitor technology and business models
• Moderate understanding of the agency landscape
• SalesForce
• Excel
• Google Suite

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks:

• Unlimited PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development - learning the advanced partnership automation products
• Flexible work hours
• Private Health Insurance
• Internet Allowance
• Casual work environment
• Mental Health aware via Modern Health
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA

All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Shanghai_Hybrid

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Why this role is exciting:  

Working under the Marketing Director for Greater China, the Associate Event Marketing Manager supports the planning and execution of strategic events aimed at driving brand awareness and generating qualified leads. This role involves close collaboration with internal teams and external vendors to manage event logistics, coordinate campaign messaging, and ensure timely execution across all touchpoints. The focus is on supporting regional events, trade shows, and partner activations, with involvement in related marketing efforts such as WeChat promotions, email communications, and branded collateral. The role also includes tracking event performance and providing input on ways to improve future engagement and ROI.

Responsibilities:

• Assist in planning the yearly event marketing strategy and maintaining the annual event calendar, including summits, knowledge-sharing salons, co-hosted events, and webinars
• Demonstrate a strong sense for trending topics and potential speakers; provide input on content planning and guest selection
• Ability to manage tasks based on priority, with solid time management and execution skills
• Collaborate effectively with internal teams (e.g., marketing, sales, customer success) and external partners to support event execution
• Support the end-to-end operations and logistics of events, including vendor coordination, material preparation, speaker communication, on-site execution, and post-event follow-up
• Assist in managing suppliers and vendors, with basic negotiation skills to help secure competitive quotes and services under team guidance

Does this sound like you?

• 3 years of experience in event coordination, conference support, or marketing events; hands-on experience in assisting with event operations and logistics across multiple stages is preferred
• Proactive and detail-oriented, with a can-do attitude and willingness to grow into a more independent event lead role over time
• Outgoing and a team player who enjoys collaborating with cross-functional and cross-regional teams, as well as engaging with clients or partners
• Familiarity with the (cross-border) ecommerce or SaaS industry is a plus
• Good command of written and spoken Chinese and English
• Experience or familiarity with digital marketing channels such as WeChat, EDM, or social platforms is advantageous
• Comfortable learning and using event-related SaaS tools and platforms

Benefits/Perks:

• Unlimited PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development - learning the advanced partnership automation products
• Flexible work hours
• Private Health Insurance
• Internet Allowance
• Casual work environment
• Mental Health aware via Modern Health
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA

All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Shanghai_Hybrid

Role Title: Business DevelopmentRepresentative, Inbound

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit www.impact.com.Why this role is exciting!

Your Role at impact.com:

We are offering a unique opportunity to get an incredible amount of experience working with the world’s leading partnership management platform. You will be the first line of contact at impact.com responsible for generating new business through inbound opportunities by helping prospects understand the value of impact.com’s 3 SKUs. Your experience collaborating across sales, demand generation, sales/marketing operations, and more will allow for invaluable learning opportunities and skill development. 

What You'll Do: 

• Engage with inbound contact forms/inquiries, web chats, emails to assess qualification of prospects
• Perform outbound activities to engage with various types of marketing leads
• Educate and qualify prospects about our transformative technology and the 3 SKUs Impact provides for their marketing challenges
• Work closely with Account Executives across all segments - customer & new logo, to build a pipeline for impact.com’s products. Additionally you will work closely with Demand Generation, Marketing Operations, and more to streamline workflows. 
• Track and manage prospects through Salesforce.com and leverage tools like Outreach.io, Sales Navigator, ZoomInfo, and more.
• Schedule high-impact appointments with those who are of good potential with Account Executives
• Providing valuable market and product feedback to continue to drive impact.com’s business development strategy

What You Have:

• Experience in any customer-facing service industry (retail, telesales, real-estate etc.)
• Excited by the prospect of getting an incredible amount of experience with all critical business functions - Sales, Business Development, Marketing, Client Services, Product, Technology and Finance
• Confident and courteous verbal and written communication skills
• Above all else - hungry, humble and smart. Self-motivated and can get passionate about marketing & technology

Salary Range: Salary: $58,500 per year, plus additional Variable Commission Plan (Additional $18000) contingent on performance and eligible to receive Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Continued access to  Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Parental Leave
• Technology Stipend 
• Office only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!
•  

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI_NewYork,NewYork_Hybrid

Role Title: Business Development Representative - Inbound

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics, and more, visit www.impact.com.

Why this role is exciting!

We are offering a unique opportunity to get an incredible amount of experience working with the world’s leading partnership management platform. You will be the first line of contact at impact.com responsible for generating new business through inbound opportunities by helping prospects understand the value of impact.com’s 3 SKUs. Your experience collaborating across sales, demand generation, sales/marketing operations, and more will allow for invaluable learning opportunities and skill development. 

What you will be doing: 

• Engage with inbound contact forms/inquiries, web chats, emails to assess qualification of prospects
• Educate and qualify prospects about our transformative technology and the 3 SKUs Impact provides for their marketing challenges
• Work closely with Account Executives across all segments - customer & new logo, to build a pipeline for impact.com’s products. Additionally you will work closely with Demand Generation, Marketing Operations, and more to streamline workflows. 
• Track and manage prospects through Salesforce.com and leverage tools like Outreach.io, Sales Navigator, ZoomInfo, and more.
• Schedule high-impact appointments with those who are of good potential with Account Executives
• Providing valuable market and product feedback to continue to drive impact.com’s business development strategy

Does this sound like you? 

• Experience in any customer-facing service industry (retail, telesales, real-estate etc.)
• Excited by the prospect of getting an incredible amount of experience with all critical business functions - Sales, Business Development, Marketing, Client Services, Product, Technology and Finance
• Confident and courteous verbal and written communication skills
• Above all else - hungry, humble and smart. Self-motivated and can get passionate about marketing & technology

Salary Range: Salary: $58,500 per year, plus additional Variable Commission Plan (Additional $18000) contingent on performance and eligible to receive Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited PTO
• Flexible work hours
• Maternity/Paternity leave
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI_NewYork,NewYork_Hybrid

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit www.impact.com.

Your Role at impact.com:

Partnerships are at the heart of impact.com - not just enabling thousands of brands to develop their own partnerships, but making sure we are a leading partner in our own right. The impact.com Technology Partnerships team’s mission is to leverage impact.com’s partnerships with fellow tech companies to drive business opportunities and best-in-class customer experiences.

Technology Partner Associates [TPA] are responsible for discovering and vetting new technology partners, setting up conversations with those businesses, and aiding key initiatives to develop long-term partnerships. 

Technology Partner Associates will collaborate closely with existing strategic partners to orchestrate co-sponsored events aimed at generating new business for impact.com and its channel partners. 

The ideal candidate is energetic, curious, tenacious, highly motivated, organized, and a natural networker. You’re not afraid of goals, and thrive when talking to people, selling them things you believe in. You should be tech-savvy, and comfortable explaining complex concepts and have a solid understanding of the marketing technology ecosystem.

What You'll Do:

• Diving deep and learning the ins and outs of partnership marketing - one of the fastest growing marketing channels in the world - and of impact.com - the world’s leading partnership platform.
• Working closely with Technology Partner Managers to manage existing relationships and source new technology partners
• Planning and executing co-sponsored events with technology and agency partners to drive new business pipelines. TPA’s will be responsible for managing expectations with collaborating event sponsors, communicating with venues, and driving event RSVPs from high-value prospective customers through email outreach campaigns. 
• Researching, profiling, and blueprinting new potential technology partners. You’ll have to put your detective hat on and think critically about the mutual value of integration partners and how they align with impact.com’s strategic direction.
• Reaching out to potential partners to create new conversations and partnership opportunities for our Technology Partner Managers through a combination social selling, email campaigns, cold calling, events, and more. This requires a mix of perseverance and creativity.
• Aiding in the day-to-day operations of strategic technology partnerships. 
• Participating in team meetings, networking, trade show events and activities to grow the business.
• Providing valuable market and product feedback to continue to drive impact.com’s partner development strategy.

What You Have:

• 1 + years of experience in a sales or marketing role at a SaaS company. Business Development experience is a huge plus.
• An exceptional communicator - written and verbal; you put time and energy into your communications and enjoy speaking with people.
• Detail-oriented and organized; you’re capable of managing a large number of concurrent tasks without dropping balls.
• Event organizing experience - the ability to deliver high-end, in-person events which contribute to sales goals.
• A natural networker; you thrive on talking to people, forging connections, and selling things you believe in.
• A tenacious optimist; you’re not demoralized by setbacks or “no’s” and are always looking for the next opportunity. 
• You’re inherently curious - excited by things you don’t understand, new technologies and how they fit together, markets, strategies, and more.
• You’re an energetic self-starter, and are hungry - for wins, for growth, for success, for knowledge. 
• You’re skilled in prospecting, using tools like LinkedIn, Salesforce and SalesLoft
• You are passionate about ecosystem-lead growth, the value of technology integration partners and dedicated to creating reciprocal value for you and your partners. 
• You’re tech-savvy, comfortable with creating presentations, scheduling meetings, using social media, quick to adopt new technology etc.
  
  

Salary Range: $70,000 - $80,000/yr ($91,000 - $104,000 per year in potential OTE), plus eligible to receive Restricted Stock Unit (RSU) grant and additional variable annual bonus contingent on Company performance.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Technology Stipend 
• Continued access to Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

• Passionate about its people
• Focused on delivering the very best tech to our customers
• Offering the flexibility to work how and where you are most successful
• Obsessed with our customer’s success
• The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
• Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
• Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Adidas, AirBnB, eBay, Lenovo, Nike and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 1,100 employees and 21 offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at impact.com:

As a Customer Success Manager, you will be an incredible product expert! This involves honing and growing customer relationships with buyers utilizing our software suite to build stronger & more successful marketing campaigns.

Portraying good business sense, a solid understanding of the digital ecosystem and being a critical thinker will have you shining and growing every day at impact.com. 

What You'll Do:

• Delivering world-class support to our top clients.
• Maintain a balanced proactive/reactive relationship with your assigned accounts.
• Dedicated duties include account monitoring, regular check-ins and relationship building.
• Reactive duties include training, product support, and appropriate delegation when technical issues and feature requests arise.

What You Have:

• 2+ years customer service/relationship experience, preferably B2B
• In-depth understanding of the influencer marketing’s ecosystem
• Bachelor's Degree (Business, Marketing or related field a plus)
• Consistent track record of providing stellar support to customers.
• Strong understanding of the digital marketing ecosystem
• Healthy dose of initiative and the ability to remain flexible
• Detail-oriented and able to efficiently prioritize tasks
• Be a critical thinker and an inventive problem-solver
• Professional communication skills
• Enthusiastic teammate
• Great conflict resolution skills
• Excellent time management skills
• Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements
• Technology stipend 

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-CapeTown_Hybrid

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit www.impact.com.

impact.com is a global leader in partnership technology, empowering brands to drive growth through strategic collaborations. With hypergrowth across Greater China, we’re scaling our new business engine and need a proven Sales Director to build and lead a new AE team, while collaborating with our existing sales leadership to drive unified revenue growth.

Your Role at impact.com:

As Sales Director, you’ll build and lead a new high-performing sales team focused on new client acquisition, while working in lockstep with our established sales organization. This is a high-visibility, high-accountability role—you’ll own the strategy, execution, and scaling of this new business unit, with a direct reporting line to the MD.

Key Objectives in Year 1:

1. Build a new AE team from the ground up (hiring, coaching, process design).
2. Exceed pipeline and revenue targets for new business while maintaining harmony with the existing sales org.
3. Prove ability to scale—success here opens the door to broader leadership of the full sales org.

Sales Org Structure & Leadership Philosophy

• You’ll report directly to the MD (not layered under existing sales leadership).
• Initially, focus on building a new AE team—existing senior sales managers will continue reporting to the MD.
• Long-term: Opportunity to take full ownership of the Greater China sales organization upon demonstrated success in scaling the new team.
• Budget reflects current stage—we’re pragmatic about resources but committed to investing in the right leader.

What You'll Do:

1. Build & Lead the New Sales Team

• Recruit, onboard, and coach a team of high-impact AEs (initial focus: 5–10 hires).
• Design repeatable playbooks for new business acquisition in key industries (retail, finance, automotive, AI).
• Implement rigorous pipeline management and forecasting (SFDC/HubSpot mastery required).

1. Drive Scalable Revenue Growth

• Own and exceed quarterly new business targets (ARR, pipeline coverage, expansion).
• Leverage Martech/CDP trends to differentiate impact.com’s USP in competitive deals.
• Collaborate with marketing on account-based strategies for enterprise clients.

1. Strategic Leadership

• Work closely with the MD to align new and existing teams—ensure complementary GTM motions.
• Represent impact.com at C-level industry engagements to open doors.
• Earn the mandate to eventually lead the full sales org through measurable results.

Why This Role?

• Prove-yourself opportunity: Build something new with a clear path to greater scope.
• Autonomy: Direct line to MD with support to run your team your way.
• Impact: Shape the future of partnership tech in China’s booming digital economy.

What You Have:

• 5+ years as a Sales Director in SaaS, with proven success scaling teams from 10–30+ AEs.
• China market mastery: Deep understanding of local SaaS buying cycles, procurement, and compliance.
• Builder mentality: Thrives in ambiguity; has launched new teams/divisions before.
• Fluent in English & Mandarin—can negotiate complex enterprise deals and inspire teams.
• No ego, high EQ: Able to collaborate with parallel sales leaders while driving your team’s success.

Nice-to-Have:

• Experience in retail/finance/automotive verticals.
• Exposure to partnership tech or performance marketing.

Travel & Logistics

• 20–30% travel (domestic + APAC/global alignment).
• Budget-conscious but aggressive: We’ll invest where it moves the needle.

Salary Range:  $800,000 - $960,000 CNY per year, OTE potential total on target earnings (base + commission) per year, plus eligibility to receive Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Technology Stipend 
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit www.impact.com.

Why this role is exciting! 

We are growing our sales organization to accommodate the increasing demand for our solution. As an Enterprise Account Executive, you are responsible for growing our client base with a focus on Enterprise clients. You are committed to the success of the enterprise customer that could benefit from Impact.com and deliver the right solution for the client every time. You have a proven track record of consultative sales; the ability to negotiate; a strong understanding of the digital landscape and a willingness to embrace disruptive, fast paced technology companies.

If you are excited about using your creativity, strategic, project management, and consultative selling skills to generate new business then this role will allow you to thrive and succeed. If this is you, we offer competitive compensation with generous benefits, a flexible remote working policy, and a supportive and committed team around you!

What you will be doing: 

• Responsible for building and growing your own book of business, selling to our top accounts 
• Achieving or exceeding individual quota bringing in new clients to Impact.com
• Prior experience driving sales and business development activities
• Focus on executing transactions in an assigned account list and prospect for new opportunities
• Manage complete and complex sales-cycles presenting to C-level executives the value of our product
• Define, execute, and own an engagement plan for key prospects
• Develop and manage strong relationships within our Enterprise market segment, looking for opportunities to add value for the customer and develop additional revenue
• Territory/Vertical identification and research, to formalize a go to market strategy and create qualified target accounts
• Forecast sales activity and revenue achievement, while creating satisfied and referenceable customers

Does this sound like you? 

• Bachelor's Degree or equivalent experience
• Minimum of 5 years of closing sales experience, within SaaS.
• Ability to reach and develop relationships with C-level executives in key verticals
• Understanding of the digital ecosystem landscape and relationships
• Track record of success in carrying an Enterprise quota
• Successful history of net direct new business sales, with the ability to prove consistent delivery against targets
• Track record of over-achieving quota (top 10-20% of company) in past positions
• Experience managing and closing complex sales-cycles- demonstrated ownership of all aspects of territory management
• Experience in bringing innovative / market defining products to market within a competitive landscape
• The ability to build and maintain a strategic outbound motion with your Business Development Representative
• Must work well in a team selling environment
• Ability to travel if needed and work autonomously in a remote environment
• Experience within performance, partner, or affiliate marketing is a plus

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.
• Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

Salary Range: $280K potential total on target earnings (base + commission), per year, plus eligibility to receive Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI_Remote

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics visit www.impact.com.

The Nordic Team

Impact.com is growing quickly in the Nordics and now the Studio team, the in-house influencer marketing team, are looking to expand with a German and English speaking intern focusing on influencer recruitment and support in Europe as well as the Nordics. 

Your Role at impact.com:

As a member of the Studio team, you will contribute to multiple accounts across verticals, including fashion, parenting, food, technology, and more. We design and manage campaigns for clients from introductory tests to year-long brand ambassador programs. In this role, you will support campaign execution and senior team members on a variety of larger programs. 

What You'll Do:

• Find and build partnerships with influencers for a variety of brands 
• Handle scouting to outreach and support. 
• Support the influencers in their daily work. 
• Assist with campaigns for big brands.
• Communicate with creators, including negotiation, in partnership with Account Managers
• Provide excellent customer service and expertise, ensuring both the clients and creators are happy and impressed with our services
• Stay on top of social media trends. 

This is a paid full time internship for 6 months with the possibility for a “tillsvidareanställning” after that. 

We are a small team located in the heart of Stockholm but you would be a part of a big global organization where you will learn from teams across the globe. 

What You Have:

Maybe you are currently studying in need of work experience or you just graduated looking for your first job. You love research, communicating with people and spending time on social media. You should be fluent in English and German. 

• Bachelor's Degree/ Graduate preferred
• Fluent German is a must 
• Open to candidates early in their career with up to 2 years of experience in influencer marketing
• Knowledge of influencers across verticals and influencer rates a major plus
• Knowledge of social media platforms and enjoy spending time on social media (Instagram, TikTok, Youtube, Snapchat) 
• Enjoy researching. 
• Communication, organisation, and relationship building skills
• Ability to meet tight deadlines
• Problem solving skills
• Basic knowledge of Google Sheets and Slides or Excel & Powerpoint
• A plus to speak one of the Nordic languages as well but not required.

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics, visit www.impact.com.

 Why this role is exciting:

The Marketing Manager of Strategic Programs, GC will lead the charge in defining, orchestrating, and executing comprehensive, multi-channel marketing strategies across thought-leadership, podcast, Customer Marketing, Co-Marketing, and New strategic programs, while also overseeing and supporting team members responsible for go-to-market (GTM) efforts for new SKUs (Creator and Advocate). 

Responsible for driving integrated marketing campaigns, building out scalable programs, and aligning efforts to ensure measurable growth in customer engagement, retention, and revenue.

What you'll do:

• Excellent communication skills and attention to detail
• Develop and execute regional content agenda and messagings on partnership marketing category, company’s 3-SKU and China-out brand  industry 
• Conduct market research and identify new opportunities as it relates to our strategic channel partners and prospects
• Coordinate with the various marketing sub-departments to help stay on track and execute programs and events
• Collaborate and enjoy multi-tasking
• Manage communication of marketing results through marketing communications and quarterly team updates
• Responsible for the regional head’s important keynotes, thought-leadership pitches, etc.; 
• Take the lead in regional marketing strategic programs

Does this sound like you?

• 8 years of professional experience with an extreme sense of urgency and passion
• Excellent project management skills, with a demonstrated ability to consistently prioritize and manage multiple tasks from concept through implementation, and deliver quality outcomes on time and on budget
• Creative and analytical
• Is comfortable creating spreadsheets, decks, zoom webinars (familiar with Salesforce and/or Marketo is a plus)
• Positive attitude and true team player
• Comfortable working with various teams (design, content marketing/product marketing, events, programs, sales) across multiple regions and keeping everyone informed

Benefits/Perks:

• Unlimited PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development - learning the advanced partnership automation products
• Flexible work hours
• Private Health Insurance
• Internet Allowance
• Casual work environment
• Mental Health aware via Modern Health
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA

All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI_Shanghai_China

Our Company: 

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics visit www.impact.com.

Your Role at impact.com:

As a Manager, Publisher Development & Acquisition at impact.com, you’ll take the lead in growing our ANZ publisher marketplace by acquiring, onboarding, and activating high-potential partners, from content creators and affiliate networks to media houses and tech platforms. You’ll play a pivotal role in shaping our publisher ecosystem during a time of rapid regional expansion. This is a high-impact role for someone who thrives on building relationships, solving complex problems, and bringing new ideas to life. If you're commercially minded, operationally strong, and passionate about partnerships we’d love to hear from you.

What You’ll Do:

• Drive publisher acquisition and onboarding across ANZ, ensuring new partners have a seamless, supported experience on our platform.
  
  
• Build tailored growth and enablement plans for publishers, using performance insights to drive activation, engagement, and revenue.
  
  
• Manage a portfolio of publishers throughout the lifecycle, from onboarding to scale, with a focus on performance and productivity.
  
  
• Provide proactive support and strategic guidance to partners, including platform training, reporting insights, and advertiser matchmaking.
  
  
• Collaborate cross-functionally with sales, client success, product, and marketing teams to champion publisher needs and initiatives.
  
  
• Optimise processes across onboarding, reporting, and partner support, partnering with global teams to adopt best practices and drive efficiency.
  
  
• Analyse publisher performance data and report on portfolio health, using insights to inform and evolve your strategy.
  
  
• Advocate for emerging publisher models and contribute to go-to-market planning and category leadership within the ANZ region.
  
  

What You Bring: 

• 4+  years of experience in publisher development, affiliate partnerships, or platform marketing.
  
  
• A strong understanding of the affiliate and broader partnership ecosystem, especially within content, strategic, and media publishers.
  
  
• Commercially focused with a proven track record of driving performance through partner engagement and structured planning.
  
  
• Confident using CRM and reporting tools such as Salesforce, Freshdesk, Google Suite, and Jira.
  
  
• Excellent communication and stakeholder management skills, both internally and externally.
  
  
• Comfortable working across time zones and collaborating on global initiatives.
  
  
• Highly organised, detail-oriented, and confident interpreting data to inform decisions.
  
  

Benefits:

• Responsible PTO policy- take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Flexible remote working policy

• Training & Development - Free Coursera Subscription and PXA partnerships learning

• Restricted Stock Units - 3-year vesting schedule pending Board approval

• Internet Allowance

• Gym reimbursements

• Technology stipend 

• Mental  Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage

• Health Insurance 

• 6 Months Paid Parental Leave

• Free in office lunches several days per week

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

Our Company: 

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics visit www.impact.com.

Your Role at impact.com:

As a Manager, Publisher Development & Acquisition at impact.com, you’ll take the lead in growing our ANZ publisher marketplace by acquiring, onboarding, and activating high-potential partners, from content creators and affiliate networks to media houses and tech platforms. You’ll play a pivotal role in shaping our publisher ecosystem during a time of rapid regional expansion. This is a high-impact role for someone who thrives on building relationships, solving complex problems, and bringing new ideas to life. If you're commercially minded, operationally strong, and passionate about partnerships we’d love to hear from you.

What You’ll Do:

• Drive publisher acquisition and onboarding across ANZ, ensuring new partners have a seamless, supported experience on our platform.
  
  
• Build tailored growth and enablement plans for publishers, using performance insights to drive activation, engagement, and revenue.
  
  
• Manage a portfolio of publishers throughout the lifecycle, from onboarding to scale, with a focus on performance and productivity.
  
  
• Provide proactive support and strategic guidance to partners, including platform training, reporting insights, and advertiser matchmaking.
  
  
• Collaborate cross-functionally with sales, client success, product, and marketing teams to champion publisher needs and initiatives.
  
  
• Optimise processes across onboarding, reporting, and partner support, partnering with global teams to adopt best practices and drive efficiency.
  
  
• Analyse publisher performance data and report on portfolio health, using insights to inform and evolve your strategy.
  
  
• Advocate for emerging publisher models and contribute to go-to-market planning and category leadership within the ANZ region.
  
  

What You Bring: 

• 4+ years of experience in publisher development, affiliate partnerships, or platform marketing.
  
  
• A strong understanding of the affiliate and broader partnership ecosystem, especially within content, strategic, and media publishers.
  
  
• Commercially focused with a proven track record of driving performance through partner engagement and structured planning.
  
  
• Confident using CRM and reporting tools such as Salesforce, Freshdesk, Google Suite, and Jira.
  
  
• Excellent communication and stakeholder management skills, both internally and externally.
  
  
• Comfortable working across time zones and collaborating on global initiatives.
  
  
• Highly organised, detail-oriented, and confident interpreting data to inform decisions.
  
  

Benefits:

• Responsible PTO policy- take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Flexible remote working policy

• Training & Development - Free Coursera Subscription and PXA partnerships learning

• Restricted Stock Units - 3-year vesting schedule pending Board approval

• Internet Allowance

• Gym reimbursements

• Technology stipend 

• Mental  Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage

• Health Insurance 

• 6 Months Paid Parental Leave

• Free in office lunches several days per week

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Your Role at impact.com:

The Revenue Operations Specialist position is an exciting opportunity to work with a global team in a fast growing GTM organization. In this role, you will be responsible for supporting GTM growth through providing effective reporting and analysis of revenue-generating activities. You will also support the design, implementation, and optimization of efficient sales processes and sales tools on a global level and act as a bridge between Greater China and US teams in support of this

What You'll Do:

• Develops and maintains sales support systems and processes (including workflow and documentation)
• Administers sales automation tools. 
• Creates and updates records of leads, accounts, or related information. 
• Maintains a repository of master sales documents, including standard contracts or current price sheets. 
• Generate reports detailing pipelines, forecasts, territory assignments, tracking productivity and quota attainment. 
• Provide direct business partnering support to sales and finance organization for sales reporting and processes 
• Provide regular support for other teams, including executives such General Manager of Greater China market, for relevant training, planning preparation, workflow designs 
• With guidance from Sales and Executive leadership direct Total Addressable Market planning 
• Build and maintain high quality reporting on KPIs and critical dashboards 
• Perform analysis of sales performance as directed by senior management 
• Perform regular reporting and analysis on areas including sales performance versus quota, sales pipeline and forecasts, sales funnel metrics, sales productivity/ efficiency, and churn. Generate clear insights as a driver for recommendations for improvement • Assist with quarterly and bi-annual business reviews for Greater China region
• Build and maintain high quality reporting and dashboards on KPIs and key sales initiatives
• Assist in developing and maintaining sales support systems and processes (including workflow and documentation) 
• Administer select tools in our GTM tech stack as a RevOps power user 
• Work with global sales, operations, and finance teams to support global and regional salesrelated initiatives, which could include assisting with: Automating processes to reduce errors and improve efficiency; improving data accuracy and data hygiene; supporting regional implementations/roll-outs of global sales automation tools and processes; territory planning and quota-setting process; total addressable market planning, and more

What You Have:

• Analytical thinking skills.
• Strategic thinking skills.
• Oral and written communication skills 
• Strong working grasp of sales operational processes and tooling, able to automate processes to improve efficiency and reduce errors.
• Fully proficient in technical systems required for their role (Salesforce, enabling technologies) 
• Detail Oriented and Organised: • Develops ways of structuring, monitoring and validating data to ensure data integrity. 
• Performs work under general or limited supervision. Handles complex issues and problems, and refers more complex issues to higher-level staff as appropriate. May provide leadership, coaching, and/or mentoring to a subordinate group. 
• Minimum 1-2 years relevant experience in SaaS, revenue operations, sales operations, or related field 
• Have an analytical mindset, critical thinking skills, and comfort with numbers/large data sets • Have strong oral and written communication 
• Able to tell a concise story with data in a jargon-free way to both non-subject matter experts and executives
• Is detail-oriented and 
• Able to structure, monitor, and validate data to ensure data integrity 
• Have a working grasp of sales operational processes and tooling
• Experience with Salesforce, Excel/Google Sheets for analysis 
• Experience with data visualization tools a plus 
• Experience with sales automation tools, Confluence/JIRA a plus 
• A self-starter who has a strong sense of accountability and can proactively manage their own workstream

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• 6 months paid Primary caregiver leave
• Private Health insurance
• Mental Health & Wellness care via Modern Health
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness activity fee reimbursementsTechnology stipend Bi-weekly lunchesTraining & Development
• Learning the advanced partnership automation products

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics, visit www.impact.com.

Your Role at Impact:

What You'll Do:

• Develop, test, and maintain software for the platform.
• Write automation tests
• Build meaningful unit, functional and integration level tests for the software built
• Collaborate with a distributed team to fulfill the departments quarterly objectives
• Develop code both independently and while pair programming
• Write and maintain design, user and test documentation
• Become familiar with technologies used on the squad 
• Perform triage functionality through verification and fixing of bugs
• Build non customer facing code
• Support software testing and quality assurance processes to ensure high-quality deliverables
• Production Deployments  

What You Have:

• Initiative
• Adaptability
• Personal Development
• Being a team player
• Completed B.S. In Computer Science or related field or equivalent professional experience
• Openssource contributions are beneficial
• Desire to work with Java, Spring and related Technologies
• 1 - 2 years experience in Software development
• Agile / Iterative processes. Kanban / Scrum
• Knowledge of Relational Databases, Table design, SQL
• Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Primary caregiver leave
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursementsTechnology stipend 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics, visit www.impact.com.

Your Role at Impact.com:

The Business IT Integrations Specialist will oversee the integrations of new and existing applications. You will work closely with internal stakeholders and third vendors. The role reports to the IT Manager located in New York City.

What You'll Do:

• Work closely with the IT Team to come up with solutions to drive productivity for internal stakeholders
• Ensure IT general controls are in place for new and existing SaaS applications
• Occasionally, you will handle new user access, assists with issues, user permissions, and user terminations
• Perform IT integrations with the use of an API, service account, etc
• Conduct SaaS audits to ensure company resources are optimally being utilized
• Troubleshoot and resolve SaaS issues 
• Conduct research to understand, explain and resolve technology issues 
• Utilizes help desk tracking software to present recommendations and improvements for user systems
• Keeps up to date on the latest feature releases and implements these new functionality to the company

What You Have:

• 5+ years of end-user support
• 3+ years of dedicated application support
• Experience with IT integrations such as SSO, API, 3rd party app integrations
• Experience with SaaS migrations
• Experience supporting tools such as Google Workspace, Slack, Atlassian, Zoom and other applications
• Ability to support predominantly a Mac based environment
• Ability to work independently and think creatively
• Experience with creating technical documentation and introducing new features to the company
• Understand information security principles and best practices

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
  • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
  • Learning the advanced partnership automation products
• Medical Aid and Provident Fund Group schemes
  • Discovery & Bonitas for medical aid
  • Group scheme for provident fund
• Restricted Stock Units
  • 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements
• Technology stipend 
• Primary Caregiver Leave
• Mental  Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-CapeTown_Hybrid

The Company: 

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit www.impact.com.

Your Role at Impact.com:

The Business IT Integrations Specialist will oversee the integrations of new and existing applications. You will work closely with internal stakeholders and third vendors. The role reports to the IT Manager located in New York City.

What You'll Do:

• Work closely with the IT Team to come up with solutions to drive productivity for internal stakeholders
• Ensure IT general controls are in place for new and existing SaaS applications
• Occasionally, you will handle new user access, assists with issues, user permissions, and user terminations
• Perform IT integrations with the use of an API, service account, etc
• Conduct SaaS audits to ensure company resources are optimally being utilized
• Troubleshoot and resolve SaaS issues 
• Conduct research to understand, explain and resolve technology issues 
• Utilizes help desk tracking software to present recommendations and improvements for user systems
• Keeps up to date on the latest feature releases and implements these new functionality to the company

What You Have:

• 5+ years of end-user support
• 3+ years of dedicated application support
• Experience with IT integrations such as SSO, API, 3rd party app integrations
• Experience with SaaS migrations
• Experience supporting tools such as Google Workspace, Slack, Atlassian, Zoom and other applications
• Ability to support predominantly a Mac based environment
• Ability to work independently and think creatively
• Experience with creating technical documentation and introducing new features to the company
• Understand information security principles and best practices

Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks:

• Unlimited PTO policy
  • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• 6 month primary caregiver leave
• Training & Development
  • Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
  • Group schemes with Discovery & Bonitas for medical aid
  • Group scheme with Momentum for provident fund
• Restricted Stock Units
  • 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L'Oréal, Fanatics and more, visit www.impact.com.

Why this role is exciting! 

As a Frontend Software Engineer, you will be working within a fast-paced, agile team, building the user experience for the next generation of Impact’s partnership automation platform.  You will learn our component library, micro-UI tech stack, and deployment packages.  You will own product features from idea to production.

We work with many of the world’s best-known brands - you will be directly building the product we are selling to companies.

What you will be doing:

• Design and develop Vue components for our frontend library
• Be a key contributor to the company UI guild
• Review UX team mockups and implement their designs into the core product
• Improve deployments of the company’s applications and services
• Troubleshoot frontend issues
• Be part of a continuously improving, agile team

Does this sound like you?

• 3+ years’ experience building frontend software
• Experience in Vue.js or similar frontend frameworks
• Experience in REST APIs
• Experience building applications with public cloud providers and serverless technologies
• Familiar with relational and NoSQL databases
• Familiar with frontend build tools and CI/CD pipelines
• Ready to learn from a team that has taken companies from startup to billion-dollar unicorns

Salary Range: $90,000.00 - $120,000.00 CAD per year, plus additional 5% variable annual bonus contingent on Company performance and eligible to receive Restricted Stock Unit (RSU) grant. *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Victoria, BC preferred with roles being open to candidates who are eligible to work in Canada and are tax residents of Canada. Remote available if needed.
• Strong extended health benefits, mental health support and support for new parents are provided to all employees on day-one of employment.
• We encourage our employees to take the time they need with unlimited time off
• Other benefits include:
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!
• Continued access to  Affiliate & Partnerships Industry Fundamentals Certification by PXA

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics, visit www.impact.com.

Your Role at impact.com:

As a Full Stack Software Engineer, you will be responsible for owning and delivering quality features through the full SDLC using Agile methodologies. You will be working on experiences that help our customers achieve the best results on our platform. With impact.com’s large market position, your work will be used by hundreds of thousands, and seen by millions of people all over the world.

Participate in a global team where you can share and learn industry best practices, including technologies throughout the application stack. 

What You'll Do:

• Securely design and develop features, modules, and services
• Build APIs using a public API first mindset
• Troubleshoot issues before they spoil your weekend
• Be part of a continuously improving, agile team
• Monitor and support production systems
• Write and maintain automated tests

What You Have:

• 5+ years of professional Java programming skills
• Experience working in a professional programming organization
• Experience building production-grade APIs using REST
• Experience integrating third party APIs
• Experience with building Java applications using Spring/Spring Boot and Hibernate
• Experience using common development tools like Git & Docker
• Experience with Google Cloud Platform
• Relational database skills, preferably with hands on experience in MySQL
• An understanding of the SDLC
• A drive to learn and share new things
• The ability to quickly learn new systems and domains

Nice to Have:

• Familiarity with event streaming platforms like Kafka
• Familiarity with microservices/microfrontend environments
• Familiarity with building Software-as-a-Service (SaaS) products
• Familiarity with C# and .NET

Salary Range: $100,000 - $120,000 CAD per year, plus additional 5% variable annual bonus contingent on Company performance and eligible to receive Restricted Stock Unit (RSU) grant. *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Victoria, BC preferred with roles being open to candidates who are eligible to work in Canada and are tax residents of Canada. Remote available if needed.
• Strong extended health benefits, mental health support and support for new parents are provided to all employees on day-one of employment.
• Health & Prescription coverage, vision and dental care, virtual health care, out of country medical coverage
• Insurance coverage (life, short term disability, long term disability, and more)
• Health Care Spending Account
• Two different Employee Assistance Programs
• We encourage our employees to take the time they need with unlimited time off:
• The last two weeks of the year are also given as holiday to all employees
• Global holidays - We all celebrate a holiday a quarter where we all get the same day off. 
• Other benefits include:
• Parental Leave Top-Up Program
• Flexible work hours
• Monthly Internet Allowance
• Technology Stipend
• Fitness Subsidy
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!
• Continued access to Affiliate & Partnerships Industry Fundamentals Certification by PXA

impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

The Company: 

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Your Role at impact.com:

• Assisting in the development of GenAI-powered tools and automations
• Supporting the improvement of internal processes through AI
• Learning how to build applications that help different departments boost productivity
• Collaborating with engineers, product managers, and business stakeholders

• Work on real AI projects that drive business impact
• Learn from a talented and collaborative team
• Grow your skills in GenAI tools, agentic AI, and automation
• Explore how AI is applied across different business functions

What You'll Do:

• Build and deploy agentic AI solutions that enable autonomous task completion across business functions
• Develop reusable AI libraries and SDKs that accelerate product discovery and empower engineering teams
• Build specialized AI tools that transform manual workflows into efficient automated processes
• Design and implement smart internationalization libraries that enhance global user experiences
• Create and optimize RAG systems that make company knowledge instantly accessible
• Develop scalable orchestration frameworks for AI agents to handle complex business processes
• Engineer prompt management systems and versioning tools for consistent AI interactions
• Build and maintain AI-powered knowledge graphs to improve information discovery and utilisation
• Create comprehensive LLM evaluation frameworks to ensure quality, accuracy, and performance
• Research, evaluate, and integrate third-party AI tools and SaaS solutions into the business
• Develop AI-powered analytics pipelines that transform unstructured data into actionable insights
• Implement conversational AI interfaces that streamline internal support and enhance productivity
• Stay current with advancements in GenAI, vector databases, and embeddings technologies
• Contribute to our internal AI community through knowledge sharing and best practices
• Work with cloud AI services to ensure scalability, reliability, and cost-effectiveness

What You Have:

• Software engineering fundamentals
• At least one year experience with Python and relevant AI/ML frameworks and libraries
• Basic understanding of cloud platforms (GCP preferred, AWS/Azure acceptable)
• Experience working with at least one AI provider API (OpenAI, Anthropic, or Google Gemini)
• Hands-on knowledge of LLM orchestration frameworks like LangChain and LangGraph
• Basic familiarity with LLM orchestration frameworks like LangChain or LangGraph
• Basic understanding of AI agents and automation concepts
• Understanding of vector databases and embedding models for semantic search
• Basic experience with pre-trained models and model deployment concepts
• Knowledge of RAG architectures and implementation patterns
• Ability to implement prompt engineering best practices for LLM applications
• Exposure to knowledge base and data indexing concepts (LlamaIndex familiarity is a plus)
• Strong problem-solving skills and attention to detail
• Excellent communication skills and ability to explain complex concepts to non-technical stakeholders
• Demonstrated hunger to learn, innovate, and stay current with the rapidly evolving AI landscape
• Ability to work collaboratively in a fast-paced environment

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
  • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
  • Learning the advanced partnership automation products
• Medical Aid and Provident Fund
  • Group schemes with Discovery & Bonitas for medical aid
  • Group scheme for provident fund
• Restricted Stock Units
  • 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements
• Technology stipend 
• Primary Caregiver Leave
• Mental Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-CP

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics, visit www.impact.com.

Your Role at Impact:

As a NodeJS Engineer, your focus will be on delivering stories for the squad, monitoring production environments and managing deployments to production.

This role assumes that you are able to utilize the latest features of a language and can effectively select and implement the right design pattern to solve problems independently.

You will have experience implementing integration tests, be comfortable working with CI and confidently reuse existing frameworks.

At this level you are expected to have an understanding of the business requirements of all stories in the sprint, implement stories on existing cloud infrastructure and services and independently implement agreed design to spec. You should feel comfortable escalating appropriately.

You are also expected to help team members with implementation

What You'll Do:

• Develop, test and maintain software for the Platform
• Build meaningful unit, functional and integration level tests for the software built
• Collaborate with a distributed team to fulfill the department's quarterly objectives
• Develop code both independently and while pair programming
• Write and maintain design, user and test documentation
• Become familiar with technologies used on the squad
• Perform triage functionality through verification and fixing of bugs
• Build customer and non customer facing code.
• Support software testing and quality assurance processes to ensure high-quality deliverables
• Create SQL for Tech Updates and ensure this is ready for review
• Keeps technically abreast of trends and advancements within area of specialization, incorporating these improvements where applicable
• Review business needs, requirements, technical specifications
• Respond to alerts, review error messages, and fix bugs in a timely manner
• Mentor and give guidance to less senior staff to grow careers
• Perform code reviews

What You Have:

• Initiative
• Adaptability
• Personal Development
• Being a team player
• Completed B.S. In Computer Science or related field or equivalent professional experience.
• Opensource contributions are beneficial
• Experience working with Java, Spring and related Technologies are beneficial
• 4+ years Software Development
• Agile / Iterative processes. Kanban / Scrum
• Knowledge of Relational Databases, Table design, SQL
• TDD experience
• Continuous Integration / Delivery methods, tooling, integrations
• Experience working with Large Scale processing
• Exposure and experience in any Google Cloud technology highly desired
• Experience in monitoring, alerting and production support

Nice to have:

•  Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks:

• Casual work environment, including working from home
• Flexible work hours
• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• 6 month primary caregiver leave
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements
• Technology Stipend

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors

#LI-Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics, visit www.impact.com.

Your Role at Impact.com

Your primary focus will be to help build and design our AI focus regulated compliance tools and combine that with our existing compliance tools. This will include, creating APIs, Pub/Sub using Kafka, batch jobs, spring boot, spring AI, LLMs and Vector stores mostly focused around Vertex AI but not exclusively.

You will be delivering software for the squad through planning, designing, implementing, testing and deploying. You will be self-sufficient with an understanding of ancillary services and infrastructure.

This role assumes that you are able to define the correct cloud services to use, identify the best approach for using gen AI and tools around it, implement new libraries and identify and solve problems independently.

You will have experience across multiple languages with practical experience in common architectural patterns, implementing blackbox and whitebox testing and complex integration testing frameworks.

At this level you are expected to deliver independently as well as unblock and assist team members with delivery. You should feel comfortable escalating and communicating effectively.

What You'll Do:

• Collaborate with a distributed team to fulfill the departments quarterly objectives
• Develop code both independently and while pair programming
• Write and maintain design, user and test documentation
• Become familiar with technologies used on the squad
• Perform triage functionality through verification and fixing of bugs
• Build customer and non customer facing code
• Support software testing and quality assurance processes to ensure high-quality deliverables
• Create SQL for Tech Updates and ensure this is ready for review
• Keeps technically abreast of trends and advancements within area of specialization, incorporating these improvements where applicable
• Review business needs, requirements, technical specifications
• Respond to alerts, review error messages, and fix bugs in a timely manner
• Mentor and give guidance to less senior staff to grow careers
• Perform code reviews
• Approve pull requests
• Perform Point releases
• Maintain build- and stage stability
• Research and prototype new technologies
• Influence system wide architecture
• Evolve architecture 
• Regularly review peer contributions and take part in constructive retrospectives to increase efficiency
• Actively contribute to and maintain technical documentation
• Follow technology trends and incorporate new promising technology as required to keep with the times
• Ability to assess, debug and resolve technical issues
• Contribute to creative solutions that help make the development process more efficient
• Elevated ownership of application stability

What You Have:

• Initiative
• Adaptability
• Being a team player
• Personal Development
• Completed B.S. In Computer Science or related field or equivalent professional experience
• Opensource contributions are beneficial
• Gen AI experience using and implementing software using AI
• 8+ years experience: Java 8 +, SQL, Unix shell commands, version control, JDBC, OR Tools (Hibernate, JPA), Spring boot, Spring AI, HTTP/Rest protocols, build tools (Gradle/Maven), CI (Jenkins/Bamboo/etc), JVM & Garbage collection, Cloud Computing, Load balancing
• Experience working with Java, Spring and related Technologies
• 8+ years Software Development
• Agile / Iterative processes. Kanban / Scrum
• Knowledge of Relational Databases, Table design, SQL, Vector Stores
• TDD experience
• Continuous intergration / Delivery methods, tooling, integrations
• Experience working with Large Scale processing
• Exposure and experience in any Google Cloud technology highly desired
• Experience in monitoring, alerting and production support
• Good understanding of JVM and Garbage Collection
• Knowledge of Regulated Compliance is a big plus
• Exposure to front end technologies
• Experience Mentoring / Training teams
• Experience in taking ownership off larger pieces of work
• Proven track record of influencing architecture and inter-disciplinary dependencies
• Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics, visit www.impact.com.

Your Role at Impact.com

As a Senior Software Engineer, your focus will be on delivering epics for the squad through planning, designing, implementing, testing and deploying. You will be self sufficient with an understanding of ancillary services and infrastructure.

This role assumes that you are able to define the correct cloud services to use, implement new libraries and identify and solve problems independently.

You will have experience across multiple languages with practical experience in common architectural patterns, implementing blackbox and whitebox testing and complex integration testing frameworks.

At this level you are expected to deliver independently as well as unblock and assist team members with delivery. You should feel comfortable escalating and communicating effectively.

You will also be working closely with the SSO to prioritise, and understand the strategic direction of the product and help team members with planning, design and implementation.

What You'll Do:

• Collaborate with a distributed team to fulfill the department's quarterly objectives
• Develop code both independently and while pair programming
• Write and maintain design, user and test documentation
• Become familiar with technologies used on the squad
• Perform triage functionality through verification and fixing of bugs
• Build customer and non customer facing code.
• Support software testing and quality assurance processes to ensure high-quality deliverables
• Create SQL for Tech Updates and ensure this is ready for review
• Keeps technically abreast of trends and advancements within area of specialization, incorporating these improvements where applicable
• Review business needs, requirements, technical specifications
• Respond to alerts, review error messages, and fix bugs in a timely manner
• Mentor and give guidance to less senior staff to grow careers
• Perform code reviews
• Approve pull requests
• Perform point releases
• Maintain build- and stage stability
• Research and prototype new technologies
• Influence system wide architecture
• Evolve architecture
• Regularly review peer contributions and take part in constructive retrospectives to increase efficiency
• Actively contribute to and maintain technical documentation
• Follow technology trends and incorporate new promising technology as required to keep with the times
• Ability to assess, debug and resolve technical issues
• Contribute to creative solutions that help make the development process more efficient - elevated ownership of application stability

What You Have:

• Initiative
• Adaptability
• Being a team player
• Personal Development
• Completed B.S. In Computer Science or related field or equivalent professional experience.
• Opensource contributions are beneficial
• 8+ years experience: Java 8 +, SQL, Unix shell commands, version control, JDBC, OR Tools (Hibernate, JPA), Spring MVC, HTTP/Rest protocols, build tools (Gradle/Maven), CI (Jenkins/Bamboo/etc), JVM &Garbage collection, NOSQL & Data lakes, Cloud Computing, Load balancing
• Experience working with Java, Spring and related Technologies
• 8+ years Software Development
• Agile / Iterative processes. Kanban / Scrum
• Knowledge of Relational Databases, Table design, SQL
• TDD experience
• Continuous Integration / Delivery methods, tooling, integrations
• Experience working with Large Scale processing
• Exposure and experience in any Google Cloud technology highly desired
• Experience in monitoring, alerting and production support
• Good understanding of JVM and Garbage Collection
• Knowledge of Digital Marketing is a big plus
• Exposure to front end technologies
• Experience Mentoring / Training teams
• Experience in taking ownership off larger pieces of work
• Proven track record of influencing architecture and inter-disciplinary dependencies
• Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with 10x Funds
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics, visit www.impact.com.

Your Role at Impact.com

As a Senior Software Engineer III, your focus will be on delivering epics for the squad through planning, designing, implementing, testing and deploying. You will be self sufficient with an understanding of ancillary services and infrastructure.

This role assumes that you are able to define the correct cloud services to use, implement new libraries and identify and solve problems independently.

You will have experience across multiple languages with practical experience in common architectural patterns, implementing blackbox and whitebox testing and complex integration testing frameworks.

At this level you are expected to deliver independently as well as unblock and assist team members with delivery. You should feel comfortable escalating and communicating effectively.

You will also be working closely with the SSO to prioritize, and understand the strategic direction of the product and help team members with planning, design and implementation.

What You'll Do:

• Collaborate with a distributed team to fulfill the department's quarterly objectives
• Develop code both independently and while pair programming
• Write and maintain design, user and test documentation
• Become familiar with technologies used on the squad
• Perform triage functionality through verification and fixing of bugs
• Build customer and non customer facing code.
• Support software testing and quality assurance processes to ensure high-quality deliverables
• Create SQL for Tech Updates and ensure this is ready for review
• Keeps technically abreast of trends and advancements within area of specialization, incorporating these improvements where applicable
• Review business needs, requirements, technical specifications
• Respond to alerts, review error messages, and fix bugs in a timely manner
• Mentor and give guidance to less senior staff to grow careers
• Perform code reviews
• Approve pull requests
• Perform point releases
• Maintain build- and stage stability
• Research and prototype new technologies
• Influence system wide architecture
• Evolve architecture
• Regularly review peer contributions and take part in constructive retrospectives to increase efficiency
• Actively contribute to and maintain technical documentation
• Follow technology trends and incorporate new promising technology as required to keep with the times
• Ability to assess, debug and resolve technical issues
• Contribute to creative solutions that help make the development process more efficient - elevated ownership of application stability

What You Have:

• Initiative
• Adaptability
• Being a team player
• Personal Development
• Completed B.S. In Computer Science or related field or equivalent professional experience.
• Opensource contributions are beneficial
• 8+ years experience: Java 8 +, SQL, Unix shell commands, version control, JDBC, OR Tools (Hibernate, JPA), Spring MVC, HTTP/Rest protocols, build tools (Gradle/Maven), CI (Jenkins/Bamboo/etc), JVM &Garbage collection, NOSQL & Data lakes, Cloud Computing, Load balancing
• Experience working with Java, Spring and related Technologies
• 8+ years Software Development
• Agile / Iterative processes. Kanban / Scrum
• Knowledge of Relational Databases, Table design, SQL
• TDD experience
• Continuous Integration / Delivery methods, tooling, integrations
• Experience working with Large Scale processing
• Exposure and experience in any Google Cloud technology highly desired
• Experience in monitoring, alerting and production support
• Good understanding of JVM and Garbage Collection
• Knowledge of Digital Marketing is a big plus
• Exposure to front end technologies
• Experience Mentoring / Training teams
• Experience in taking ownership off larger pieces of work
• Proven track record of influencing architecture and inter-disciplinary dependencies
• Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with 10x Funds
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

What You'll Do:

Responsible for developing, testing, maintaining the SaaS marketing platform software. The platform is built using modern enterprise technologies, architectures and development processes.  As a member of the SCRUM Team, the Software Engineer III is part of a self-organizing process where they take on whatever task is needed to ensure the success of the team and the Company.

• This person is part of an Agile / Scrum team and is expected to mentor / lead others where applicable.  
• As well this role assumes a certain independent capability to investigate and learn new technologies subsequently providing recommendations to the team backed by a solid understanding of the value new technologies will provide.  
• This is a coding position and the Engineer is expected to learn their deficiencies, contribute to the Impact Engineering Organization their learnings, and champion best practices. 
• The Software Engineer III signs off on code reviews

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics, visit www.impact.com.

Your Role at impact.com:

As a Tech Lead, your focus will be on delivering epics for the squad through planning, designing, implementing, testing and deploying. You will be self-sufficient with an understanding of ancillary services and infrastructure. This role assumes that you are able to define the correct cloud services to use, implement new libraries, and identify and solve problems independently. You will have experience across multiple languages with practical experience in common architectural patterns, implementing blackbox and whitebox testing, and complex integration testing frameworks. At this level, you are expected to deliver independently as well as unblock and assist team members with delivery. You should feel comfortable escalating and communicating effectively. You will also be working closely with the SSO to prioritise and understand the strategic direction of the product and help team members with planning, design, and implementation.

What You'll Do:

• Collaborate with a distributed team to fulfill the department's quarterly objectives
• Develop code both independently and while pair programming
• Write and maintain design, user, and test documentation
• Become familiar with the technologies used on the squad
• Perform triage functionality through verification and fixing of bugs
• Build customer and non-customer-facing code.
• Support software testing and quality assurance processes to ensure high-quality deliverables
• Create SQL for Tech Updates and ensure this is ready for review
• Keeps technically abreast of trends and advancements within area of specialization, incorporating these improvements where applicable
• Review business needs, requirements, technical specifications
• Respond to alerts, review error messages, and fix bugs in a timely manner
• Mentor and give guidance to less senior staff to grow careers
• Perform code reviews
• Approve pull requests
• Perform point releases
• Maintain build- and stage stability
• Research and prototype new technologies
• Influence system wide architecture
• Evolve architecture
• Regularly review peer contributions and take part in constructive retrospectives to increase efficiency
• Actively contribute to and maintain technical documentation
• Follow technology trends and incorporate new promising technology as required to keep with the times
• Ability to assess, debug and resolve technical issues
• Contribute to creative solutions that help make the development process more efficient
• Elevated ownership of application stability

What You Have:

• Initiative
• Adaptability
• Being a team player
• Personal Development
• Completed B.S. In Computer Science or related field or equivalent professional experience.
• 8+ years experience: Java 8+ / PHP / JavaScript / TypeScript, SQL, Unix shell commands, version control, JDBC, OR Tools HTTP/Rest protocols, build tools (Gradle/Maven), CI (Jenkins/Bamboo/etc), JVM & Garbage collection, NOSQL & Data lakes, Cloud Computing, Load balancing
• Agile / Iterative processes. Kanban / Scrum
• Knowledge of Relational Databases, Table design, SQL
• TDD experience
• Continuous Integration / Delivery methods, tooling, integrations
• Experience working with Large Scale processing
• Exposure and experience in any Google Cloud technology highly desired
• Experience in monitoring, alerting and production support
• Good understanding of JVM and Garbage Collection
• Knowledge of Digital Marketing is a big plus
• Exposure to front end technologies
• Experience Mentoring / Training teams
• Experience in taking ownership off larger pieces of work
• Proven track record of influencing architecture and inter-disciplinary dependencies

Salary Range: $180,000.00 - $200,000.00 CAD per year, plus an additional 5% variable annual bonus contingent on Company performance and eligible to receive a Restricted Stock Unit (RSU) grant.*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Victoria, BC preferred with roles being open to candidates who are eligible to work in Canada and are tax residents of Canada. Remote available if needed.
• Strong extended health benefits, mental health support and support for new parents are provided to all employees on day-one of employment.
• Health & Prescription coverage, vision and dental care, virtual health care, out of country medical coverage
• Insurance coverage (life, short term disability, long term disability, and more)
• Health Care Spending Account
• Two different Employee Assistance Programs
• We encourage our employees to take the time they need with unlimited time off:
• The last two weeks of the year are also given as holiday to all employees
• Global holidays - We all celebrate a holiday a quarter where we all get the same day off. 
• Other benefits include:
• Parental Leave Top-Up Program
• Flexible work hours
• Monthly Internet Allowance
• Technology Stipend
• Fitness Subsidy
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI_Canada

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics, visit www.impact.com.

Your Role at Impact:

What You'll Do:

• Develop, test and maintain software for the Platform
• Build meaningful unit, functional and integration level tests for the software built
• Collaborate with a distributed team to fulfill the department's quarterly objectives
• Develop code both independently and while pair programming
• Write and maintain design, user and test documentation
• Become familiar with technologies used on the squad
• Perform triage functionality through verification and fixing of bugs
• Build customer and non customer facing code.
• Support software testing and quality assurance processes to ensure high-quality deliverables
• Create SQL for Tech Updates and ensure this is ready for review
• Keeps technically abreast of trends and advancements within area of specialization, incorporating these improvements where applicable
• Review business needs, requirements, technical specifications
• Respond to alerts, review error messages, and fix bugs in a timely manner
• Mentor and give guidance to less senior staff to grow careers
• Perform code reviews
• Approve pull requests
• Perform point releases
• Maintain build- and stage stability
• Research and prototype new technologies
• Design software solutions

What You Have:

• Initiative
• Adaptability
• Personal Development
• Being a team player
• Completed B.S. In Computer Science or related field or equivalent professional experience.
• Opensource contributions are beneficial
• Experience working with the following:
  • Frontend Development including React, Typescript, Vue and related Technologies
  • Backend Development including Java, Spring and related Technologies
• 4+ years Software Development
• Agile / Iterative processes. Kanban / Scrum
• Knowledge of Relational Databases, Table design, SQL
• TDD experience
• Continuous Integration / Delivery methods, tooling, integrations
• Experience working with Large Scale processing
• Exposure and experience in any Google Cloud technology highly desired
• Experience in monitoring, alerting and production support
• Good understanding of JVM and Garbage Collection
• Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Primary caregiver leave
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursementsTechnology stipend 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

 Your Role at impact.com:

As the Software Quality Engineer at Impact, your key responsibilities will include delivering high quality software, loudly advocating for software testing best practices, and helping to instill a strong quality mindset in those around you. This role will work globally, cross team and cross functionally to directly ensure the highest level of quality for key customers. 

Successful candidates will be quick learners who are able to flex and adapt with different needs and processes depending on what they are working on. An eye for detail will also be important as you navigate the large and feature rich platform that is impact.com

What You'll Do:

• Develop, maintain, and execute automated test scripts using Playwright (TypeScript) or Selenium (Java).
• Conduct manual testing across UI/UX, FrontEnd, BackEnd, and API testing using tools like Postman.
• Independently manage and document test cases with TestRail.
• Collaborate closely with product teams and developers to understand requirements and translate them into automated test scripts.
• Perform comprehensive integration testing and ensure smooth end-to-end testing cycles.
• Identify, document, and report bugs through manual and automated testing.
• Coordinate with East Coast-based teams on release days for post-release verifications and checks.
• Provide regular updates to the Product Manager and QA Lead on task progress and automation scripting status.
• Offer detailed reporting metrics and insights to relevant stakeholders to track testing progress and quality metrics.
• Contribute feedback and insights during team discussions, demonstrating confidence, clarity, and a proactive approach.

 What You Have:

• 3-5 years of hands-on experience in automation testing, proficient with Playwright (TypeScript) or Selenium (Java).
• Strong understanding of CI/CD pipelines, Jenkins, and GCP cloud environment.
• Experience using TestRail for test case management and documentation.
• Working knowledge of API testing with Postman.
• Experience with UI/UX testing and backend testing.
• Familiarity with integration testing processes.
• Excellent communication skills, confident in sharing opinions, and capable of working collaboratively.
• Ability to operate effectively in a fast-paced environment with multiple stakeholders across different time zones.

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements
• Technology Stipend

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-NK1_CapeTown

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics visit www.impact.com.

 Your Role at impact.com:

As a Software Quality Assurance Engineer at Impact, your key responsibilities will carry a dual  mandate, being to deliver the highest quality software to our end users while simultaneously ensuring the persistence of the quality standard by means of automated regression. This is a rare opportunity in QA to have a direct influence on the quality of our software through every phase of the feature delivery workflow. This role will fully encompass all responsibilities associated with the Quality Assurance complement for a designated squad.

The applicant who is ultimately successful will be expected to scrutinize new features with a high attention to detail and document the methodology utilised in the form of a detailed test plan containing the respective test cases specific to the feature.  Upon successful deployment of the feature, the scenarios detailed in the test plan are then to be automated using Java and selenium webdriver.

The person filling this role will also be mandated with conducting the regression testing phase of the deployment workflow process and reporting on results timeously. The successful candidate will partner closely with software Development Engineers and Product Managers to understand product requirements as well as functionality for developing appropriate build scripts, test plans and test cases.

What You'll Do:

• Accountable for Automation Testing
• Accountable for creating, configuring and maintaining a suite of automated regressions tests & their environment
• Test Planning & Analysis of Requirements
• Sign-off on manually scripted test cases
• Review and action pull requests 
• Review product design documentation to ensure that requirements stated are correct, unambiguous, and verifiable.
• Consult with product development to evaluate system interfaces, operational requirements, and performance requirements of the overall system.
• Define test methods and create test plans for new or updated software projects to determine if the software will perform accurately and reliably according to documented requirements as well as established standards under both normal and abnormal conditions
• Recommend design improvements or corrections to engineers throughout the SDLC.
• Maintain effective communication with the project software engineers on project limitation, capability, performance requirement and hardware interface changes.
• Execute test plans and create test reports to describe program evaluation, testing, and correction.
• Testing will include functional and nonfunctional, integration, regression, system, smoke and sanity testing (minimum)
• Monitor program performance after implementation to prevent re-occurrence of program operating problems and ensure efficiency of operation.
• Conduct compatibility tests with vendor-provided programs.
• Formulate and design software systems, using scientific analysis and mathematical models to predict and measure outcome and consequences of design.
• Create test tools that facilitate data gathering and test method execution.
• Support manufacturing by verifying fixture software or any software used during production.
• Participate in risk management meetings.
• Scripting of test cases against manually scripted test cases / TestRail
• Run regression tests against the applications then diagnose & report all issues
• Implement automated tests using a Selenium framework
• Defect Management
• Implement scripts and server configurations for automated build and testing environments
• Provide reports and procedures on Automation runs & progress
• Reporting and tracking test metrics such as test and code coverage
• Ensure QA automated test framework is documented, with focus on continuity

 What You Have:

• Solid understanding of computer programming and software development
• Ability to troubleshoot equipment problems and perform complex system tests
• Creative thinking skills
• Detail-oriented personality
• Excellent manual dexterity
• Ability to communicate well to other members of the development team
• At least 3 years experience in SDLC (Software Development Life Cycle)
• Bachelor's Degree/BTEC or equivalent experience
• ISTQB/ISEB (Pref)
• At least 2 years of experience in developing RESTful APIs
• At least 3 years of test automation experience: Selenium, Jasmine, POM, Cucumber
• Certified in Java, Spring or AWS technologies (Pref)
• Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements
• Technology Stipend

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-NK1

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Your role at impact.com:

As a Junior Java Developer, you will join our GRAINE (Graduates And Interns in Engineering) Squad where you have an opportunity to fast track your software development skills. You will become proficient in the latest in Java, Unit Testing, TDD, Spring, master our platform and code base.

What You'll Do:

• Develop, test and maintain software for the Platform
• Build meaningful unit, functional and integration level tests for the software built
• Collaborate with a distributed team to fulfil the department's quarterly objectives
• Develop code both independently and while pair programming
• Keeps technically abreast of trends and advancements within area of specialization, incorporating these improvements where applicable
• Review business needs, requirements, technical specifications
• Write and maintain design, user and test documentation
• Become familiar with the technologies used on the squad
• Respond to alerts, review error messages, and fix bugs  in a timely manner

What You Have:

• Bachelor’s degree in Computer Science or Information Technology or equivalent experience.
• Postgraduate qualification is advantageous
• 0+ years' Java programming experience.
• Are you passionate about working in Java?
• Solving problems excites you.
• You are able to work in a fast-paced environment.
• You take initiative.
• Work in an atmosphere that promoted a high-level of growth
• Work in modern agile methodology (advantageous).
• Command line and IDE developer tools such as Eclipse, IntelliJ (advantageous).
• Disciplined work ethic to execute and support documented processes.
• Excellent ability to synthesize and prioritize information, and make recommendations.
• Teamwork, reliability and ‘can-do’ attitude is Currency at Impact Radius.
• You have a continuous improvement mindset.
• You have excellent communication and collaboration skills.
• You have the ability to multi-task in a dynamic environment.

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks:

• Hybrid, Casual work environment
• Responsible PTO policy
  • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
  • Learning the advanced partnership automation products
• Medical Aid and Provident Fund
  • Group schemes with Discovery & Bonitas for medical aid
  • Group scheme for provident fund
• Restricted Stock Units
  • 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements Technology stipend
• Primary Caregiver Leave
• Mental Health and Wellness Benefit - Including 12 Coaching sessions + Dependent coverage 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-CP1