Our Company:

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, impact.com has grown to over 800 employees and eleven offices across the United States, Europe, Africa, and Asia.

Why this role is exciting: 

You will work with both the local finance team involved in the day-day core accounting functions within the business and the group Corporate Accounting team involved in overall responsibility for the Impact.com China entity. Carrying out effective financial controls over the functions allocated including, as well as the ability to adapt and implement change to the existing processes within the financial control environment. You will be expected to collaborate and support the group Corporate Accounting function, the FP&A function on an ad hoc basis, providing support to the technical accounting function and contribute to other finance maturity, and transformation initiatives, including systems. You will play a key-role in the month-end close and reporting process, contributing to ensuring that our reporting is timeously and accurately closed in line with the business objectives and group accounting policies. This incumbent/person is a fast learner, a self-starter and capable of producing work of a high quality without close supervision.  

What you will be doing: 

• Under limited supervision, responsible for moderately complex accounting activities relating to the maintenance of a complete and accurate general ledger of the full for the Impact.com China entity
• Perform monthly close processes for accounting activities allocated to you, ensuring that these areas are closed accurately and timeously in line with Finance close objectives each month
• Act as a first reviewer on certain focus areas within the close process
• Implementing balance sheet reconciliation initiatives ensuring balance sheet accounts within the scope of accounting areas allocated are built (if this does not exist) and maintaining these schedules on a monthly basis as part of the close process
• Work closely with other business units and cross functional teams to implement new initiatives and projects, including local support and education of group processes and controls 
• Provide support and assistance to the technical accounting department on an ad hoc basis
• Collaborate and support the FP&A function on an ad hoc basis
• Report to and collaborate with the group corporate accounting team to ensure accounting records are in line with group accounting policies
• Act as contact point with local accounting service provider and first reviewer of the service provider output on all local accounting matters and records
• Overall responsibility and oversight of all local finance matters and liaising with appropriate group team on areas such as treasury and banking matters, global clearing house support billing and collections and payments
• Provide support where needed to local country management on relevant finance
• Own all local statutory and compliance (including tax, accounting, regulatory filings, etc.) and all audits in coordination with external service providers, including liaising with the global tax team.

Does this sound like you?

• 6-10 years of experience in a similar role/Big Four audit firm experience advantageous
• Qualified Accountant
• Big Four audit firm experience as well as technology environment will be an advantage
• Previous experience in an international company is advantageous
• Microsoft Office/Google Suite proficiency
• Interest in working as part of an international team across time zones and regions
• Experience in US GAAP advantageous
• Fluent in English and Mandarin non-negotiable (both in verbal and written communications)

Travel Required:

Percentage of Travel Required: 10% - 20%

Benefits/Perks:

• Unlimited PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development - learning the advanced partnership automation products
• Flexible work hours
• Private Health Insurance
• Internet Allowance
• Casual work environment
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-RL1

Our Company:

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you.

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and ten offices across the United States, Europe, Africa, and Asia.

Why this role is exciting:

The Global Payroll Manager is responsible for the accurate and timely completion of all payrolls, as well as responsible for overseeing the payroll teams for US, EMEA and APAC. Responsibilities include all aspects of pay administration including preparation, documentation, disbursement of payroll checks and payroll taxes and will require working closely with the various payroll vendors in order to ensure payroll deadlines, quality of service, statutory compliance, and operational performance are met. This role will report directly into the Director of Finance Operations.

Responsibilities:

• Manage and oversee the full payroll function from inception to end
• Responsible for all aspects of global payroll function.
• Implements, maintains, and reviews payroll processing systems to ensure timely and accurate processing of payroll transactions including salaries, benefits, garnishments, taxes, and other deductions
• Coordinate with and provide assistance to Finance and HR to ensure the efficient operation of the payroll function
• Manage and oversee the reporting from HRIS and payroll systems to ensure consistency between systems and with source records.
• Manage the day-to-day operations of the payroll team.
• Uplift current payroll operations and streamline processes to ensure consistency, accuracy, and best-in-class services
• Address and provide timely response to notices and all matters raised by all external stakeholders
• Collaboration with the payroll provider and tax advisors may be appropriate for certain matters.
• Stay current on regulations, labor laws impacting payroll process and stay compliant for all payroll tax jurisdictions in which we operate.
• Ensure that practices and procedures in payroll comply with all statutory requirements to liaise with all divisions and departments, and provide assistance to management and staff on payroll related matters
• Oversee/process all annual tax certificates
• Work with external auditors on audits, substantive testing, walkthroughs, and all other information gathering related to payroll
• Prepares reports or returns summarizing all payroll-related expenditures
• Assists with the selection and implementation of 3rd party payroll processors
• Oversea and Complete the full accounting function relating to payroll at the end of each month, quarter and year
• Reconcile and process funding to pension and medical providers
• Establish working relationship with internal stakeholders
• Ensure that quality customer service is provided by processing the payroll in a timely and accurate manner.

Does this sound like you?

• Minimum of 5 years of multi-state payroll experience in private and public company environments; international payroll and system implementation (ADP/Ramco) experience preferred
• Experienced and knowledgeable with Payroll Tax Laws and Regulations
• CPP or equivalent relevant certification is preferred
• Proficient with payroll
• Advanced proficiency in Excel including pivot tables, VLOOKUP’s, conditional formatting, if-and formulas
• An independent, self-motivated individual who works well under pressure with a positive, service- oriented attitude
• Self-starter with a great work ethic and an analytical thinker with superior problem solving and decision-making skills
• Excellent multi-tasker who is always “on it” with stellar time and project management skills; understands the importance of planning in advance to meet deadlines that include multiple review points and iterations
• Strong communicator, both written & verbal; reliable and responsive to email and phone communications
• Highest level of integrity and good judgment, with the ability to effectively deal with highly sensitive, confidential information
• Strong computer skills, including Gmail, google calendar, google docs, and Microsoft office Extensive knowledge of the payroll function including preparation, balancing, internal control, and payroll
• Excellent organizational skills, relationship-building skills and attention to
• Strong analytical and problem-solving
• Strong supervisory and leadership skills.

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks:

• Casual work environment, including working from home
• Flexible work hours
• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• 6 month paternity/maternity leave
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

LI-RL1

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

• Passionate about its people
• Focused on delivering the very best tech to our customers
• Offering the flexibility to work how and where you are most successful
• Obsessed with our customer’s success
• The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
• Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
• Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

As the UX Designer, you will be involved in scoping, designing, and evolving the impact.com website, striking a balance between the user needs and requirements, and business objectives. You will contribute to both the product specification and product implementation processes at impact.com, implementing new features, modules, and improving existing features on the impact.com website. The position works closest with our Wed Designer, and collaborates with web & development team primarily, in addition to working with the broader marketing team. This includes participating in the weekly stand ups  and working on specific workflows, wireframes, research, user feedback, data and mocks to identify and address improvements to workflows. The UX Designer, is skilled in project management to direct in-house or external team members as well as occasional external vendors.

This position will report into the Senior Design Manager.

What You'll Do:

• Research:
  • Work closely with SEO, Demand Generation & Web Analytics tools to understand problems users are facing in order to produce solutions that are solving the end-users problems.
  • Facilitate product visions by researching, conceiving, wireframing, sketching, prototyping, and mocking up user experiences.
  • Identify, create and continuously iterate on our personas and user journey maps
  • Analyse competitors, user data, research, and present findings.
• Collaborate:
  • Work closely with SEO, Product, Marketing, DG. Daily collaboration with our Senior Web Designer, and incorporate feedback from Design Manager
  • Facilitate team and user workshops in order to better identify, understand, and share knowledge of business and user problems.
  • Work within Agile/Scrum process to develop software and contribute to a culture of continuous improvement.
  • Proactively improve your understanding of web technologies and best practices of UX.
• Design:
  • Design low-fi concepts (landing pages, page updates, micro-sites, etc) to get stakeholder alignment and solicit user feedback.
  • Design hi-fi prototypes to solidify user experience and communicate design intentions with developers.
  • Make strategic design and user-experience decisions, add new functions and features, balancing user needs with business objectives to ensure both sides are represented in design decision, resulting in the best possible outcome for both.
  • Take a user-centered design approach and rapidly test and iterate your designs.
  • Design UI mockups and wireframes for new features to address improvements to workflows or new features as assigned by the design team
  • Continuously optimize user-friendliness and client-side performance of existing features
  • Maintain a keen eye for clean, elegant design with close attention to detail and pixel-perfectimplementation across all major browsers
  •  Suggest user experience enhancements and come up with ideas for improvement to screens and workflows.

What You Have:

• Tertiary qualification or equivalent years' experience in a similar position
• 4+ years of experience in UX/UI design with major results under your belt
• Experience in using UX design best practices to design solutions, and a deep understanding of mobile first and responsive design
• Excellent computer skills including but not limited to: Figma, Adobe Creative Suite, G Suite, In-Vision, Balsamiq
• Follow UX design principles
• Knowledge around HTML, CSS and Wordpress
• Can execute responsive designs within Figma & Design System, our primary toolboxes
• Work with UX tools such as InVision, Balsamiq, Sketch, Figma
• Provide clear guidelines during the handover process to the dev team through Asana tickets and workflows
• Knowledge of user research methodologies and when to apply them
• Conduct customer interviews and gather feedback and iterate designs
• Knowledge and management skills to oversee all aspects of product marketing, including requirements gathering, design, and development
• Knowledge and respect for working within corporate brand guidelines & keeping it up to date
• Knowledege Design System, Maintain & update libraries, modules & styleguide.
• Discretion, self-motivation, diplomacy and the ability to work both independently and as part of a team
• Ability to think creatively and strategically to produce new ideas and concepts 
• Ability to handle multiple projects at once and prioritise accordingly

Benefits/Perks:

• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Stock Options
• 4-year vesting schedule pending Board approval
• Internet Allowance
• Flexible work hours
• Casual work environment

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-CT1

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

• Passionate about its people
• Focused on delivering the very best tech to our customers
• Offering the flexibility to work how and where you are most successful
• Obsessed with our customer’s success
• The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
• Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
• Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

This role will offer valuable operations support to the Web Development, Web Design, Web Analytics, and Social Media teams as they grow Impact’s digital marketing footprint in the Marketing Tech/SaaS industry.

The position requires someone who is comfortable working in a fast-paced environment, works well under deadlines and who prides themselves on being detail-orientated. This role has room for growth and offers broad exposure to digital marketing in the enterprise B2B SaaS industry.

What You'll Do:

• Responsible for the overall operation of the company's brand website, formulated website marketing strategy, optimized operation process, and formulated a perfect online operation system
• Update various types of web-based content
• Developed product roadmap for website iteration, and put forward operation strategy based on market feedback.
• Responsible for improving GMV, PV, UV and user retention of the website.
• Responsible for designing the standardized operation process of website operation and maintenance
• Responsible for the overall traffic analysis and data analysis of the website, and timely put forward the optimization and adjustment of the company's data marketing direction; Effective keyword promotion.
• Daily update and maintenance of website homepage and secondary channels.

What You Have:

• WordPress experience essential
• Comfortable learning new SaaS tools
• Task management system administration (Asana or similar)
• Note taking and documentation management (Google Docs/Slides/Sheets)
• Ability to communicate clearly and concisely
• Attention to detail and highly organised
• Interest in utilising technology to solve business problems

Beneficial:

• Basic HTML+CSS skills
• Copywriting ability (blogs, web landing pages, etc)
• SEO experience (Google Analytics, on-page, etc)
• Web Design experience
• Social Media exposure
• Project Management experience
• Relevant degree or diploma
• 2 - 4+ years of Web or Digital Marketing work experience

Benefits/Perks:

• Unlimited PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development - learning the advanced partnership automation products
• Flexible work hours
• Private Health Insurance
• Internet Allowance
• Casual work environment

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-RL1

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

• Passionate about its people
• Focused on delivering the very best tech to our customers
• Offering the flexibility to work how and where you are most successful
• Obsessed with our customer’s success
• The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
• Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
• Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

This role forms part of a growing global Business Applications Team who are responsible for partnering with business teams such as Revenue Operations to ensure Impact has a suite of carefully selected, fit for purpose, well managed, tightly governed and well adopted technology platforms and tools that work together to drive internal productivity.  

As a Systems Analyst, you will form part of the team responsible for driving the design, implementation, support and maintenance of Impact’s Sales Technology stack , of which Salesforce is the key platform. You will ensure the tech stack is supported,  delivering value, continuously evolving to meet business needs and well integrated to provide a seamless user experience.

What you'll do:

• Work with business teams and Business Analysts to elicit,  translate and document business requirements
• Model and design well‐architected solutions that best leverage our internal core platforms. 
• Configure and implement solutions: out of the box configuration and data migrations
• Produce project artifacts such as user flows, logical models and technical solutions documents
• Develop and execute test plans to ensure quality delivery
• Ability to provide estimates and work breakdown structures for assigned tasks
• Keep abreast of all new product and technical capabilities during new product releases and acquisitions of the various platforms
• Ability to follow best practice guidelines
• Provide 2nd and 3rd line support of existing applications
• Ability to create insightful reports and dashboards that aid business processes and users
• Develop and execute training programs for new or adapted functionality in partnership with the Sales Enablement Team.
• Develop testing programs for new functionality

What You Have:

• 7+ years of progressively responsible experience in a Business Systems role, providing hands-on recommendations for process and systems improvement, while undertaking various configuration projects
• Proven ability in understanding core business functions and challenges as well as being able to ask the right questions to get drive the correct requirements 
• 5+ years of Salesforce Sales/Service Cloud  experience
• 2+ years Salesforce CPQ experience is a great advantage
• Proven ability to configure and optimize integrated business processes across systems
• Previous systems integration experience
• Background with RDBMS technologies and modeling techniques
• 5+ years of experience in software development lifecycle: gathering requirements, designing solutions, testing, documentation, implementation, and support of solutions.
• Ability to perform automated testing and write unit tests
• 1+ years experience using agile software delivery methodologies and tools such as Scrum, Jira or Agile Accelerator
• Active Salesforce certifications or ability to achieve relevant certifications 
• Technology qualification such as Computer Science or Informations systems degree 
• Knowledge of apex and visualforce an advantage
• Ability and willingness to run agile ceremonies when necessary
• Experience in scoping,planning and managing small projects
• Experience in working with stakeholders to prioritize work

What Key Attributes You Need

• Excellent written and oral communications skills
• Highly analytical
• Self-motivated

• Ability to articulate process changes and improvements up and down the organization
• Collaborative team player 
• Ability to work on tasks independently
• Able think creatively
• Willingness to support multiple business processes
• Intellectual curiosity and a desire to be challenged
• Flexible and adaptable
• Confidence

Benefits/Perks:

• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Stock Options
• 4-year vesting schedule pending Board approval
• Internet Allowance
• Flexible work hours
• Casual work environment

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-NK1

Our Company

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

• Passionate about its people
• Focused on delivering the very best tech to our customers
• Offering the flexibility to work how and where you are most successful
• Obsessed with our customer’s success
• The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
• Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
• Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact

Impact.com is on the search for a Product Enablement Specialist to join our team and help improve our product's guided in-app experience. The Product Enablement Specialist will be responsible for analyzing user behavior to improve our in-app guidance solutions and help our users achieve their goals. If you are passionate about improving the user experience of products and are excited about the opportunity to work with a talented team of technical writers, product managers, UX/UI designers, and engineers, we encourage you to apply for this position.

This position reports into Associate Manager, Product Enablement. 

What You’ll Do

• Collaborate with the technical writers, product managers, UX/UI design team, and engineers to identify user needs and design effective in-app guidance solutions.
• Design, develop and maintain training strategies and programs for all audiences across the impact.com platform. This includes extensive guide monitoring, reporting, analyzing guide KPIs, fixing broken guides, and assisting with guide requests, creation, and strategy.
• Continuously improve in-app guidance solutions by analyzing user behavior and feedback, and by experimenting with new approaches and solutions.
• Monitor user feedback and usage data to measure the effectiveness of in-app guidance and identify opportunities for improvement.
• Run weekly, monthly quarterly reports to measure in-app guidance performance
• Design and create clear and concise in-app guidance that is easy to follow and visually appealing.
• Develop and implement in-app guidance solutions that are consistent with the overall product experience and that align with our product and business goals.
• Work closely with the product team to ensure that in-app guidance is up-to-date with the latest product features and updates.
• Communicate results and insights to the product team and other stakeholders to inform in-app guidance decision-making

What You Have

• Bachelor’s degree
• 1 - 2+ years of experience designing and implementing in-app guidance solutions for web applications.
• Strong analytical skills with the ability to use data to inform decision and measure effectiveness of in-app guidance solutions
• Excellent with Google Suite & Excel
• Experience with A/B testing and other user research methods.
• Experience with web analytics tools such as Pendo, Mixpanel, GA, etc.
• Experience with Jira and Confluence
• Excellent communication skills and ability to collaborate with cross-functional teams.
• Strong problem-solving skills and ability to think creatively to develop effective solutions.
• Passion for user experience and a user-centered design approach.
• Nice to have skills:
  • Customer Service: Someone who has experience in training, enablement, or customer service.
  • UX/UI design skills: It would be great if they have strong design skills and be able to create clear and concise in-app guidance that is easy to follow and visually appealing.
  • Technical skills: It would be great if they have some technical skills to be able to understand and communicate the product’s technical architecture and how in-app guides fit into it.

Benefits/Perks:

• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Stock Options
• 4-year vesting schedule pending Board approval
• Internet Allowance
• Flexible work hours
• Casual work environment

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-CT1

Our Company:

At Impact.com, our culture is our soul. We are passionate about our people, technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. If you are looking to join a team where your opinion is valued, your contributions are noticed, you get to work with fun and talented people solving cutting-edge marketing challenges with technology, and advance your career, this is the place for you. Impact operates globally with offices worldwide in Cape Town, Santa Barbara, San Francisco, Columbus, New York, London, and Sydney.

Our company is transforming how advertisers handle media and performance marketing partnerships. Our integrated suite of products enables digital brands and agencies to maximize their return on global ad spend by providing a single trusted view into the consumer journey from ad impression through acquisition — across all devices and channels.

Why this role is exciting?

As the Product Manager of the Technology Revenue Team you will be responsible for defining, planning, and executing on features relating to the financial business processes within our platform. Your focus will be to facilitate the maximization of revenue earned for technology and related services provided. This will include offering, where appropriate, in application subscription management opportunities. You need to further ensure accurate, valid and complete billing and collection activities are maintained for such products and services provided. You will need to develop a solid understanding of our finance domain and be able to define an appropriate strategy to best suit the requirements of our clients and our financial systems. This will require an appreciation of control and financial risks and an ability to think critically as to how to create software to mitigate obstacles effectively and efficiently. 

This role requires a candidate to deeply connect and understand the customer and business needs as well as to partner closely with stakeholders to develop the strategic direction of the product and build out the coinciding roadmap. A key part of your role will be to shift the focus from output to outcomes, measuring success based on the value delivered to our users and the business. You will establish clear goals and metrics for each product initiative, monitor progress, and adjust course as needed to ensure we stay on track to achieve our desired outcomes.

You will be responsible for influencing stakeholders and cross-organizational action by telling the customer’s story and substantiating recommendations for change. Requires at least 4 years of experience as a product manager, with significant relevant experience in successfully managing, growing, and commercializing software products, SaaS by preference.

Responsibilities:

• Work directly with both internal and external customers to discover and prioritize use cases and requirements
• Drive alignment across multiple Financial teams and stakeholders, Engineering, Product, Design, Data Analytics to deliver on the vision and strategy
• Strategize and prioritize across the Impact.com user journey for opportunities to accelerate reach and drive funnel metrics
• Oversee building of prototypes and MVP products, measuring successful delivery to our customers and being accountable for KPI’s and OKR targets
• Analyze data and feedback to identify both problem areas and opportunities
• Collaborate with research, design and engineering to create simple and innovative solutions
• Present and justify new ideas to product development leadership
• Prioritize product roadmaps and effectively manage product delivery plans
• Ensure products and releases are launched on schedule with high attention to detail and quality

Does this sound like you?

• Ability to use Product Management frameworks to align stakeholders and leadership on product direction/key decisions. Effectively influences for best outcomes
• Build feedback and data loops into products and feature-sets  to enable continuous systematic improvement at scale
• Exhibit storytelling and persuasive influencing techniques that build trust with team and partners and establishes long-term relationships
• Strong interpersonal skills, ability to communicate effectively through various methods
• Self-starter who has a problem-solving aptitude and inventive thinking skills
• Data informed with an aptitude for tackling and distilling data into salient insights to drive timely decisions
• Action-oriented with a demonstrated ability to solve complex problems by creating customer-first solutions and iterating quickly to get results
• Ability to think strategically and implement tactically
• Proven history and track record of setting goals/OKR’s and achieving success in taking platforms to market or generating growth
• A strong understanding of product design, user experience, and product testing
• Ability to prioritize tasks effectively and handle multiple projects simultaneously
• Expertise in agile development, defining product requirements and user stories
• Working with engineering and design to ensure successful product delivery

Benefits/Perks:

• Casual work environment, including working from home
• Flexible work hours
• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• 6 month paternity/maternity leave
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements
• Affiliate & Partnerships Industry Fundamentals Certification by PXA

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-CT1

Our Company:

At Impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you.  

Impact.com is the global leader in Partnership Automation.  We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships.  From social influencers, B2B, strategic partners, publishers, and traditional affiliates...we have them covered. Our combined suite of products covers the full life partnership lifecycle including; onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud.  Founded in 2008 by the same team that founded Commission Junction, Impact.com has grown to over 1000 employees and ten offices across the United States, Europe, Africa and Asia. 

Why this role is exciting:

Joining Impact.com as an Account Executive for the Nordic market will mean that you will be instrumental in Impact.com’s expansion in the Nordic region where we are growing rapidly . If you are excited about using your creativity, strategic skills, project management, account management and consultative selling skills to generate new business then this role will allow you to thrive and succeed.

What You’ll Do

• Responsible for building and growing  your own book of business, selling to our top accounts 
• You will work closely and be supported by the Business Development team.
• Achieving or exceeding individual quota bringing in new clients to Impact.com
• Prior experience driving sales and business development activities is essential
• Focus on executing transactions in an assigned territory and prospect for new opportunities
• Manage complete and complex sales-cycles presenting to C-level executives the value of our product
• Define, execute, and own an engagement plan for key prospects
• Develop and manage strong relationships within our enterprise segment whilst looking for opportunities to add value for the customer and develop additional revenue
• Territory/Vertical identification and research, to formalise a go to market strategy and create qualified target accounts
• Forecast sales activity and revenue achievement, while creating satisfied and referenceable customers
• Report to General Manager Nordics

What you’ll have 

• Marketing technology sales and account management experience
• Ability to reach and develop relationships with C-level executives in key verticals
• Understanding of digital ecosystem landscape and relationships
• Track record of success in carrying a quota, closing medium to large accounts 
• Successful history of net direct new business sales, with the ability to prove consistent delivery against targets
• Track record of over-achieving quota (top 10-20% of company) in past positions
•  
• Experience managing and closing complex sales-cycles- demonstrated ownership of all aspects of territory management
• Experience in bringing innovative / market defining products to market
• Must work well in a team selling environment

Preferred but not essential: 

• Experience in affiliate, partner, or performance marketing
• Experience selling B2B SaaS
• Nice to Have: Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.

Impact.com is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

Our Company:

At Impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you.  

Impact.com is the global leader in Partnership Automation.  We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships.  From social influencers, B2B, strategic partners, publishers, and traditional affiliates...we have them covered. Our combined suite of products covers the full life partnership lifecycle including; onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud.  Founded in 2008 by the same team that founded Commission Junction, Impact.com has grown to over 1000 employees and ten offices across the United States, Europe, Africa and Asia. 

Why this role is exciting:

Joining Impact.com as an Account Executive for the Nordic market will mean that you will be instrumental in Impact.com’s expansion in the Nordic region where we are growing rapidly . If you are excited about using your creativity, strategic skills, project management, account management and consultative selling skills to generate new business then this role will allow you to thrive and succeed.

What You’ll Do

• Responsible for building and growing  your own book of business, selling to our top accounts 
• You will work closely and be supported by the Business Development team.
• Achieving or exceeding individual quota bringing in new clients to Impact.com
• Prior experience driving sales and business development activities is essential
• Focus on executing transactions in an assigned territory and prospect for new opportunities
• Manage complete and complex sales-cycles presenting to C-level executives the value of our product
• Define, execute, and own an engagement plan for key prospects
• Develop and manage strong relationships within our enterprise segment whilst looking for opportunities to add value for the customer and develop additional revenue
• Territory/Vertical identification and research, to formalise a go to market strategy and create qualified target accounts
• Forecast sales activity and revenue achievement, while creating satisfied and referenceable customers
• Report to General Manager Nordics

What you’ll have 

• Marketing technology sales and account management experience
• Ability to reach and develop relationships with C-level executives in key verticals
• Understanding of digital ecosystem landscape and relationships
• Track record of success in carrying a quota, closing medium to large accounts 
• Successful history of net direct new business sales, with the ability to prove consistent delivery against targets
• Track record of over-achieving quota (top 10-20% of company) in past positions
• Experience managing and closing complex sales-cycles- demonstrated ownership of all aspects of territory management
• Experience in bringing innovative / market defining products to market
• Must work well in a team selling environment

Preferred but not essential: 

• Experience in affiliate, partner, or performance marketing
• Experience selling B2B SaaS
• Nice to Have: Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.

Impact.com is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Why this role is exciting! 

We are growing our sales organization to accommodate the increasing demand for our solution. As an Enterprise Account Executive, you are responsible for growing our client base with a focus on Enterprise clients. You are committed to the success of the enterprise customer that could benefit from Impact.com and deliver the right solution for the client every time. You have a proven track record of consultative sales; the ability to negotiate; a strong understanding of the digital landscape and a willingness to embrace disruptive, fast paced technology companies.

If you are excited about using your creativity, strategic, project management, and consultative selling skills to generate new business then this role will allow you to thrive and succeed. If this is you, we offer competitive compensation with generous benefits, a flexible remote working policy, and a supportive and committed team around you!

What you will be doing: 

• Responsible for building and growing your own book of business, selling to our top accounts 
• Achieving or exceeding individual quota bringing in new clients to Impact.com
• Prior experience driving sales and business development activities
• Focus on executing transactions in an assigned account list and prospect for new opportunities
• Manage complete and complex sales-cycles presenting to C-level executives the value of our product
• Define, execute, and own an engagement plan for key prospects
• Develop and manage strong relationships within our Enterprise market segment, looking for opportunities to add value for the customer and develop additional revenue
• Territory/Vertical identification and research, to formalize a go to market strategy and create qualified target accounts
• Forecast sales activity and revenue achievement, while creating satisfied and referenceable customers

Does this sound like you? 

• Bachelor's Degree.
• Minimum of 5 years of closing sales experience, within SaaS.
• Ability to reach and develop relationships with C-level executives in key verticals
• Understanding of the digital ecosystem landscape and relationships
• Track record of success in carrying an Enterprise quota
• Successful history of net direct new business sales, with the ability to prove consistent delivery against targets
• Track record of over-achieving quota (top 10-20% of company) in past positions
• Experience managing and closing complex sales-cycles- demonstrated ownership of all aspects of territory management
• Experience in bringing innovative / market defining products to market within a competitive landscape
• The ability to build and maintain a strategic outbound motion with your Business Development Representative
• Must work well in a team selling environment
• Ability to travel if needed and work autonomously in a remote environment
• Experience within performance, partner, or affiliate marketing is a plus

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.
• Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

Salary Range: $210K-$260K potential total on target earnings (base + commission), per year, plus eligibility to receive Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Our Company:

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world...then this is the place for you.

impact.com is the global leader in Partnership Automation. We work with enterprise and innovative brands like Zalora,, Levi’s, Microsoft, Charles & Keith, Airbnb, Sephora and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full  partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, impact.com has grown to over 1000 employees and ten offices across the United States, Europe, Africa, and Asia.

Why this role is exciting:

We are growing our sales organization to accommodate the increasing demand for our solution. You will have the opportunity to grow rapidly and gain exposure to new marketing technologies as we progress! Be the face and name of Impact to some of the most well known brands worldwide.  This role will be based in Jakarta, Indonesia. 

What You'll Do:

• Sell the product to the target accounts and manage towards hitting a preset revenue target
• Generate pipeline by proactively sourcing opportunities within the designated territory
• Prepare & deliver world-class demos and value-based presentations
• Answer questions from prospects about our product value, uses, integrations, and implementation
• Proactively drive the process with a prospective client from initial prospecting to a signed contract and internal handoff
• Drive active engagement by all internal and external stakeholders necessary to close a deal
• Update SFDC daily with all relevant details needed to reflect business reality
• Work collaboratively with Marketing and Channel Partners Te when prospecting into new enterprise accounts
• Share thought leadership, spearhead executive involvement, and connect with target audiences at events

What You Have:

• Bachelor degree
• 3/5 years direct B2B SaaS sales experience, strong preference towards marketing technology (tracking, measurement, etc)
• Strong English & Indonesian communication, effective problem-solving, networking and presentation skills
• In-depth understanding of the affiliate/partnership ecosystem and/or influencer marketing.
• Project management experience, especially managing RFP/RFI responses
• Solid understanding of the SaaS business model and the unique elements of an enterprise SaaS sales process
• Knowledge of Salesforce or similar sales CRM tool for analysis
• Curious to learn more about Impact’s Partnership Cloud solution
• Proven track record of building territories and addressing client needs
• New business hunter!
• Nice to Have: Free Affiliate & Partnerships Industry Fundamentals Certification by PXA

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

Our Company:

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you.  

Impact is the global leader in Partnership Automation.  We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships.  From social influencers, B2B, strategic partners, publishers, and traditional affiliates...we have them covered. Our combined suite of products covers the full life partnership lifecycle including; onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud.  Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 1000 employees and ten offices across the United States, Europe, Africa and Asia. 

Why this role is exciting:

Joining Impact as an Account Executive will mean that you will be instrumental in Impact’s expansion. 

If you are excited about using your creativity, strategic, project management, account management and consultative selling skills to generate new business then this role will allow you to thrive and succeed.

What You’ll Do

• Exceed individual booking quota by signing new companies that will benefit and grow using impact.com, adding value to the business.
• Take ownership of your territory by strategically managing and prioritizing every account, leveraging macro and micro-economic trends to guide territory management and expansion.
• Develop and execute an outreach strategy to engage prospects, utilizing various selling channels. Collaborate effectively with Business Development, Channel Partnerships, and Marketing, taking ownership of your pipeline and generating the majority of your own business.
• Utilize impact.com's sales processes and methodologies (e.g., Selling Through Curiosity, MEDDPICCC, and Value Drivers) to guide and progress deals through each sales stage.
• Understand diverse use cases of impact.com and provide tailored advice based on clients' current situations and desired outcomes. Use open and layered questioning to diagnose prospects' needs, selling in a value-focused and customer-centric manner. Employ consultative selling to establish trust with prospects and cultivate internal champions for impact.com. Adapt your selling approach for different individuals involved in the decision-making process.
• Deliver customized demos, confidently adapting to customer requirements and effectively differentiating impact.com from other solutions.
• Plan, develop, and deliver tailored presentations and commercial proposals aligned with customer priorities and requirements. Use business acumen to propose and negotiate win-win commercial agreements.
• Drive momentum in deals by defining, tracking, and working towards next steps, leveraging Mutual Action Plans when applicable. Communicate with clients in a timely, professional, and insightful manner
• Act as a project coordinator throughout the entire deal lifecycle, fostering trust internally and externally to ultimately benefit our clients.
• Accurately forecast revenue from new business and expansion opportunities. Maintain daily records of relevant contacts, accounts, and opportunities in Salesforce, adhering to established processes.
• Proactively engage in professional development to enhance selling skills, actively seeking feedback from peers and managers. Demonstrate initiative and proactiveness in your daily work.

What you’ll have 

• Marketing technology sales and account management experience
• Ability to reach and develop relationships with C-level executives in key verticals
• Understanding of digital ecosystem landscape and relationships
• Track record of success in carrying a quota, closing medium to large accounts 
• Successful history of net direct new business sales, with the ability to prove consistent delivery against targets
• Track record of over-achieving quota (top 10-20% of company) in past positions
• Experience managing and closing complex sales-cycles- demonstrated ownership of all aspects of territory management
• Experience in bringing innovative / market defining products to market
• Must work well in a team selling environment

Preferred but not essential: 

• Experience in affiliate, partner, or performance marketing
• Experience selling B2B SaaS

Benefits & Perks:

• Responsible PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Flexible remote working policy
• Pension scheme, health and dental insurance among other regular health and wellness (physical, mental, and financial) initiative
• 6 months paid paternity leave

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Why this role is exciting!

We are growing our sales organization to accommodate the increasing demand for our solution. We are looking for an experienced and dynamic sales person to own one of our top territories in North America. You will have the opportunity to grow rapidly and gain exposure to new marketing technologies as we progress! As an Account Executive, SMB, you will be responsible for driving the sales process with prospective customers. Strong consultative and analytical skills are important for successful navigation from solution demo, the definition of the scope and final contract. Be the face and name of Impact to some of the most well-known brands worldwide.

Responsibilities:

• Sell the product to the appropriate accounts and manage towards hitting a preset revenue target.
• Generate pipeline by proactively sourcing opportunities within the designated territory.
• Prepare & deliver world-class demos and value-based presentations.
• Answer prospects’ questions about product value, uses, integrations, and implementation.
• Pro-actively drive the process with a prospective client from initial prospecting to a signed contract and internal handoff.
• Drive active engagement by all internal and external stakeholders necessary to close a deal.
• Update SFDC daily with all relevant details needed to reflect business reality.

Does this sound like you:

• Bachelors Degree.
• Ideally 1-3 year of prospecting experience, within SaaS.
• Must be a true hunter!
• Independent person with the desire to excel in a competitive and highly rewarding industry.
• Strong communication, effective problem-solving, networking and presentation skills.
• Proven track record of building territories and addressing client needs.
• Experience handling objections at multiple levels of enterprise organizations.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.
• Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

Salary Range: $130K-$160K OTE potential total on target earnings (base + commission), per year, plus eligibility to receive Restricted Stock Unit (RSU) grant.

This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Our Company:

At Impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you.

Impact.com is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact.com has grown to over 1000 employees and ten offices across the United States, Europe, Africa, and Asia.

Why this role is exciting:

The BDR team prides itself on valuing opinions, recognizing contributions and encourages collaboration as well as the selling of cutting-edge solutions in the MarTech sector. This is a great environment to kick-start your SaaS sales career. As a Business Development Representative for the Nordic region, you’ll engage with marketing leaders from well-known brands and innovative start-ups, and help them understand how Impact.com can bring new value to their business. 

Does this sound like you?

• 0-3 years of experience in Lead Generation, Sales and/or Marketing
• Bachelor’s degree preferred
• Experience succeeding in a goal-driven environment
• Team-oriented, coachable, self-starter
• Able to understand and work with different digital tools and platforms
• Excellent verbal & written communication skills at least in one scandinavian language.
• Possess a competitive nature, be intellectually curious, and showcase vast interest in technology & digital marketing.

Responsibilities:

• Develop, manage and engage with a prospect base consisting of specific target accounts in an assigned territory
• Prospect and identify key executives at target companies and lay the foundation for a strong, long-lasting relationship
• Work closely with Account Executives to build a pipeline for Impact.com’s products
• Meet and exceed monthly activity and opportunity goals through a combination of cold calling, email campaigns and market sector knowledge/intelligence
• Track and lead prospects through Salesforce.com
• Participate in team meetings, networking, trade show events and activities to grow the business

____________________________________________________________________________

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Our Company:

At Impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you.

Impact.com is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact.com has grown to over 1000 employees and ten offices across the United States, Europe, Africa, and Asia.

Why this role is exciting:

The BDR team prides itself on valuing opinions, recognizing contributions and encourages collaboration as well as the selling of cutting-edge solutions in the MarTech sector. This is a great environment to kick-start your SaaS sales career. As a Business Development Representative for the Nordic region, you’ll engage with marketing leaders from well-known brands and innovative start-ups, and help them understand how Impact.com can bring new value to their business. 

Does this sound like you?

• 0-3 years of experience in Lead Generation, Sales and/or Marketing
• Bachelor’s degree preferred
• Experience succeeding in a goal-driven environment
• Team-oriented, coachable, self-starter
• Able to understand and work with different digital tools and platforms
• Excellent verbal & written communication skills at least in one scandinavian language.
• Possess a competitive nature, be intellectually curious, and showcase vast interest in technology & digital marketing.

Responsibilities:

• Develop, manage and engage with a prospect base consisting of specific target accounts in an assigned territory
• Prospect and identify key executives at target companies and lay the foundation for a strong, long-lasting relationship
• Work closely with Account Executives to build a pipeline for Impact.com’s products
• Meet and exceed monthly activity and opportunity goals through a combination of cold calling, email campaigns and market sector knowledge/intelligence
• Track and lead prospects through Salesforce.com
• Participate in team meetings, networking, trade show events and activities to grow the business

____________________________________________________________________________

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Why this role is exciting!

We are offering a unique opportunity to get an incredible amount of experience with a premier start-up. As a Business Development Representative you will get to learn from a management team that has a proven track record and be put on a fast track to develop your career. You’ll engage with marketing leaders from top tier brands and innovative start-ups, helping them to understand how Impact can bring new value to their business.

What you will be doing: 

• Educate and qualify prospects about our transformative technology and the solution Impact provides for their marketing challenges
• Create opportunities for our account executive team through a combination of cold calling, email campaigns, and social selling techniques
• Work closely with Account Executives to build a pipeline for Impact’s products
• Track and manage prospects through Salesforce
• Participate in team meetings, networking, trade show events and activities to grow the business
• Providing valuable market and product feedback to continue to drive Impact’s business development strategy

Does this sound like you? 

• Bachelor’s Degree required
• Experience in any customer-facing service industry (retail, telesales, real-estate etc.)
• Excited by the prospect of getting an incredible amount of experience with all critical business functions - Sales, Business Development, Marketing, Client Services, Product, Technology and Finance
• Knowledge of Salesforce.com is a plus
• Above all else - hungry, humble and smart. Self-motivated and can get passionate about marketing & technology

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.
• Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

Salary Range: $58,500 base salary, and $18,000 variable commission; OTE: $76,500, plus eligibility to receive Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you. 

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 1000 employees and eleven offices across the United States, Europe, Africa, and Asia. 

Why this role is exciting: 

As a Studio team member and our in-house influencer marketing expert, you will be responsible for contributing to multiple accounts across verticals, including fashion, parenting, food, technology, and more. We design and manage campaigns for clients, from initial tests to year- long brand ambassador programs. In this role, you will manage the execution from start to finish for a select group of clients and support senior team members on various larger programs. This role reports to the General Manager of Southeast Asia.

Responsibilities: 

• Manages and supports execution, from casting through reporting
• Joins kick-off calls and responds to client emails
• Communicates extensively with creators, including negotiation
• Monitors budgets and program timelines to ensure our revenue goals and client deadlines are met 
• Provides excellent customer service and expertise, guaranteeing both the clients and creators are happy and impressed with our services
• Identifies upselling opportunities and communicates to senior leadership

Does this sound like you?

• Bachelor's Degree
• 2-3 years of experience managing and contributing to influencer marketing programs
• Familiarity with budgeting, casting, negotiating, contracting, overseeing fulfillment, draft approvals, reporting, etc.
• Paid amplification is a major plus
• Previous agency experience preferred
• Established relationships with creators and talent managers are a plus
• Knowledge of influencers (ideally within CPG, fashion, parenting, wellness, fitness, etc.) and influencer rates
• Experience with niches such as gaming, tech, finance, entertainment, etc., a major plus
• Knowledge of social media platforms
• Communication, organization, and client relationship management skills
• Strong people skills are needed to maintain professional relationships with influencers and talent managers
• Ability to meet tight deadlines
• Problem-solving skills
• Basic knowledge of Google Sheets & Excel

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Our Company:

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, impact.com has grown to over 800 employees and eleven offices across the United States, Europe, Africa, and Asia. 

Why this role is exciting!

The Customer Revenue team is the commercial arm of customer growth at impact.com.   Our team is responsible for all commercial activity in the customer life-cycle – contract changes, renewals, upsells, and downsells.  This role is highly collaborative internally and externally to grow accounts, mitigate downsells and drive incremental revenue expansion. This role offers you the opportunity to grow commercial negotiation skills, build customer sales processes and contribute to the rapid growth of the department and impact.com. 

What you will be doing:

• Negotiate value-driven renewals and contract changes with a high level of professionalism when interacting with our top tier customers and partners
• Collaborate internally with various teams to coordinate successful outcomes for the customer and impact.com
• Utilize business development skills to successfully uncover and revenue expansion and retention opportunities 
• Use creative problem solving skills to balance customer needs and business outcomes
• Build, manage, and forecast customer revenue pipelines
• Contribute directly to the development and growth of the rapidly growing team
• Having fun!  We are a team that values creativity, learning and growing in a supportive and helpful environment – all while having some laughs and a good time.

Does this sound like you:

• Customer revenue management and sales experience 
• Are passionate about creating a great customer experience
• Solve problems with curiosity and creativity
• Seek to understand multiple perspectives in a situation
• Great communicator internally and externally
• Highly organized and up-to-date on tasks
• Embody the characteristics of Humble, Hungry and Smart

Benefits/Perks:

• Medical, Dental and Vision insurance
• Unlimited PTO
• Flexible work hours
• Parental Leave
• Catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

• Salary Range: $95,000 - $105,000 per year, additional variable Incentive bonus ( $23,750-$26,250 ) contingent on performance up to 25% . Eligible to receive generous Restricted Stock Unit (RSU) grant that vests over 3 years. 

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

_______________________________________________

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-Hybrid

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and our obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Why this role is exciting!

We are growing our sales organization to accommodate the increasing demand for our solution. You will have the opportunity to grow rapidly and gain exposure to new marketing technologies as we progress! 

As a Customer Sales Executive, you will be responsible for driving the sales process with existing customers. Strong consultative and analytical skills are important for successful navigation from solution demo, the definition of the scope and final contract. Be the face and name of Impact to some of the most well-known brands worldwide.

What you will be doing: 

• Generate new business and foster relationships with current clients.
• Develop and execute a strategic plan for the territory that expands and grows into new customer advertising budgets and business units
• Build deep relationships and manage the commercial relationship with high-level (often VP/ C-Suite) customer executives
• Ensure sales metrics are exceeded and well documented.
• Collaborate with team members and leaders to improve the customer experience.
• Master the product portfolio in order to articulate value via presentations and proposals, ensuring that solutions and services are aligned to client needs.
• Communicate and negotiate internally and externally using appropriate methods to facilitate the development of profitable business and sustainable relationships to effectively close business.
• Run effective discovery with customers to understand their needs and introduce solutions to help scale and grow their business
• Maintain accurate and up-to-date forecasts; provide sales management with reports on sales activities and projects as requested and transparency on pipeline
• Effectively communicate our value proposition to customers by pursuing an increased knowledge of key competitors
• Manage and maintain accurate leads, opportunities, and account information within Salesforce.com
• Proactively solve problems within and outside of your area and contribute to additional initiatives and responsibilities as they emerge

Does this sound like you?  

• Thrive in a super fast-paced working environment, can pivot and work autonomously and are excited about working in a learning and growth culture
• Previous experience within influencer marketing or partnership marketing 
• A Bachelor’s degree and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience
• Experience with SalesForce and the ability to build advanced reports
• Are passionate about creating a great customer experience
• Solve problems with curiosity and creativity
• Seek to understand multiple perspectives in a situation
• Great communicator internally and externally 
• Highly organized and up-to-date on tasks
• Embody the characteristics of Humble, Hungry and Smart
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA (nice to have)

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

Salary range: $65,000- $80,000 per year + additional variable incentive variable contingent on quota/performance (Additional potential incentive variable  $43,300-$53,300 based on quota) 

Plus eligible to receive a Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

The Company: 

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you. 

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 1000 employees and eleven offices across the United States, Europe, Africa, and Asia. 

Why this role is exciting: 

As a Customer Success Manager, you will be an incredible product expert! This involves honing and growing customer relationships with buyers utilizing our software suite to build stronger & more successful marketing campaigns. Portraying good business sense, a solid understanding of the digital ecosystem, and being a critical thinker will have you shine and grow daily at Impact.com.

What will you be doing:

• Delivering world-class support to our top clients.
• Maintain a balanced proactive/reactive relationship with your assigned accounts.
• Dedicated duties include account monitoring, regular check ins and relationship building.
• Reactive duties include training, product support, and appropriate delegation when technical issues and feature requests arise.

Does this sound like you?

• 3+ years experience in customer success/account management in the influencer or partnership/affiliate marketing sector
• In-depth understanding of the influencer marketing ecosystem
• Bachelor's Degree in Business, Marketing, or a related field
• Consistent track record of providing stellar support to customers.
• Solid knowledge of the digital marketing ecosystem
• A healthy dose of initiative and the ability to remain flexible
• Detail-oriented and able to efficiently prioritize tasks
• Be a critical thinker and an inventive problem-solver
• Professional interpersonal skills
• Enthusiastic teammate
• Phenomenal conflict resolution skills 
• Excellent time management skills

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Our Company:

At impact.com, our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting-edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you.

impact.com is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and ten offices across the United States, Europe, Africa, and Asia.

Job Summary:

As a Customer Success Manager at impact.com, you will be responsible for building and maintaining strong relationships with our clients, ensuring their success and satisfaction with our platform and services. You will serve as the primary point of contact for clients, providing proactive support, resolving issues, and driving adoption and utilization of our products. This role requires a combination of excellent communication skills, technical expertise, and a deep understanding of customer needs in order to drive customer retention, expansion, and overall success.

Key Responsibilities:

Relationship Management:

• Build and foster strong relationships with key stakeholders and decision-makers at client organizations.
• Act as the main point of contact for clients, proactively addressing any issues or concerns.
• Understand clients' goals and objectives, and provide guidance on how our platform and services can support their needs.

Customer Success:

• Drive customer success by ensuring clients achieve their desired outcomes and maximize the value of our products and services.
• Conduct regular check-ins and business reviews to assess client satisfaction, identify areas for improvement, and recommend appropriate solutions.
• Develop and execute customer success plans, setting clear objectives and milestones to drive client success.

Technical Expertise:

• Become an expert on the Impact.com platform, staying up to date with new features, functionality, and industry trends.
• Collaborate with the product and other cross-functional teams to relay client feedback and contribute to the continuous improvement of our platform.

Adoption and Expansion:

• Drive product adoption and usage among clients, ensuring they fully leverage the capabilities of our platform.
• Identify opportunities for upselling and cross-selling, working closely with the sales team to expand client accounts.
• Monitor client health metrics, track usage patterns, and proactively address any potential risks to customer retention.

Customer Advocacy:

• Serve as the voice of the customer within impact.com, providing feedback and insights to internal teams for product enhancements and improvements.
• Advocate for customers' needs and requirements, working with cross-functional teams to deliver exceptional customer experiences

Qualifications and Skills:

• 2-3 years customer service experience
• Bachelor's degree in business, marketing, or a related field (or equivalent experience)
• Proven experience in customer success, account management, or a related client-facing role.
• Strong interpersonal and communication skills, with the ability to build and maintain effective relationships with clients.
• Technical aptitude and ability to understand complex software solutions.
• Results-oriented mindset with a focus on customer satisfaction and success.
• Exceptional problem-solving and conflict-resolution abilities.
• Self-motivated and able to work independently, while also collaborating effectively with internal teams
• Familiarity with the affiliate marketing industry or performance marketing is a plus.
• Proficiency in CRM software and other customer success tools.

Join Impact.com's team as a Customer Success Manager and play a vital role in driving customer satisfaction, retention, and growth. Apply today to be a part of a dynamic and innovative company dedicated to empowering brands, publishers, and creators through our industry-leading platform.

• Salary Range: $75,000 - $100,000 per year, plus Variable Commission Plan ($18,750-$25,000) and stock (RSU) award.
  *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits/Perks:

• Medical, Dental and Vision insurance
• Unlimited PTO
• Flexible work hours
• Weekly catered lunches, a healthy snack bar, and phenomenal coffee to keep you fueled
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans our happy hours, parties and other events to celebrate our many successes.
• An established company with a cool, high velocity work ethos, where each person can make a difference!

_________

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-Hybrid

Our Company:

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you.  

Impact is the global leader in Partnership Automation.  We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships.  From social influencers, B2B, strategic partners, publishers, and traditional affiliates...we have them covered. Our combined suite of products covers the full life partnership lifecycle including; onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud.  Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 1000 employees and ten offices across the United States, Europe, Africa and Asia. 

Why this role is exciting:

Joining Impact as an Account Executive at Enterprise level will mean that you will be instrumental in Impact’s expansion. 

If you are excited about using your creativity, strategic, project management, account management and consultative selling skills to generate new business then this role will allow you to thrive and succeed.

What You’ll Do

• Exceed individual booking quota by signing new companies that will benefit and grow using impact.com, adding value to the business.
• Take ownership of your territory by strategically managing and prioritizing every account, leveraging macro and micro-economic trends to guide territory management and expansion.
• Develop and execute an outreach strategy to engage prospects, utilizing various selling channels. Collaborate effectively with Business Development, Channel Partnerships, and Marketing, taking ownership of your pipeline and generating the majority of your own business.
• Utilize impact.com's sales processes and methodologies (e.g., Selling Through Curiosity, MEDDPICCC, and Value Drivers) to guide and progress deals through each sales stage.
• Understand diverse use cases of impact.com and provide tailored advice based on clients' current situations and desired outcomes. Use open and layered questioning to diagnose prospects' needs, selling in a value-focused and customer-centric manner. Employ consultative selling to establish trust with prospects and cultivate internal champions for impact.com. Adapt your selling approach for different individuals involved in the decision-making process.
• Deliver customized demos, confidently adapting to customer requirements and effectively differentiating impact.com from other solutions.
• Plan, develop, and deliver tailored presentations and commercial proposals aligned with customer priorities and requirements. Use business acumen to propose and negotiate win-win commercial agreements.
• Drive momentum in deals by defining, tracking, and working towards next steps, leveraging Mutual Action Plans when applicable. Communicate with clients in a timely, professional, and insightful manner
• Act as a project coordinator throughout the entire deal lifecycle, fostering trust internally and externally to ultimately benefit our clients.
• Accurately forecast revenue from new business and expansion opportunities. Maintain daily records of relevant contacts, accounts, and opportunities in Salesforce, adhering to established processes.
• Proactively engage in professional development to enhance selling skills, actively seeking feedback from peers and managers. Demonstrate initiative and proactiveness in your daily work.

What you’ll have 

• Marketing technology sales and account management experience
• Ability to reach and develop relationships with C-level executives in key verticals
• Understanding of digital ecosystem landscape and relationships
• Track record of success in carrying a quota, closing medium to large accounts 
• Successful history of net direct new business sales, with the ability to prove consistent delivery against targets
• Track record of over-achieving quota (top 10-20% of company) in past positions
• Experience managing and closing complex sales-cycles- demonstrated ownership of all aspects of territory management
• Experience in bringing innovative / market defining products to market
• Must work well in a team selling environment

Preferred but not essential: 

• Experience in affiliate, partner, or performance marketing
• Experience selling B2B SaaS

Benefits & Perks:

• Responsible PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Flexible remote working policy
• Pension scheme, health and dental insurance among other regular health and wellness (physical, mental, and financial) initiative
• 6 months paid paternity leave

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

• Passionate about its people
• Focused on delivering the very best tech to our customers
• Offering the flexibility to work how and where you are most successful
• Obsessed with our customer’s success
• The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
• Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
• Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

As Marketing Development Representative, you will be the first line of contact at Impact responsible for generating new business through inbound opportunities by helping prospects understand the value of Impact. Using a multitude of sales methods and tools, you will discover, plan and prospect new accounts that will drive long-term success for our customers and our business.

What You'll Do:

• Outreach to inbound contact forms/inquires, web chats, emails to assess qualification of prospects
• Focus is to understand product, industry and prospecting basics - including how to blueprint, cold call, social sell etc.
• Master company procedures and internal workflows - including how to use sales automation tools
• Shadows senior BDR to understand: how tos with messaging, strategy and AE/BDR relationship
• Educate and qualify prospects about our transformative technology and the solution Impact provides for their marketing challenges
• Provide valuable market and product feedback to continue to drive Impact’s business development strategy
• Work closely with Account Executives to build a pipeline for Impact’s products
• Track and manage prospects through com
• Healthy sales pipeline is maintained
• Consistently meet response time SLAs to inbound inquiries
• Hitting daily activity expectations
• Embodying Impact’s sales values
• Solid understanding of our product, industry, and the basics of prospecting
• Completion of intro level coursework as outlined in Skilljar

What You Have:

• Bachelor degree
• 2+ years direct B2B SaaS sales experience, strong preference towards marketing technology (tracking, measurement, etc)
• In-depth understanding of the affiliate/partnership ecosystem
• Project management experience, especially managing RFP/RFI responses
• Solid understanding of the SaaS business model and the unique elements of an enterprise SaaS sales process
• Knowledge of Salesforce or similar sales CRM tool for analysis
• Curious to learn more about Impact’s Partnership Cloud solution
• Proven track record of building territories and addressing client needs
• Strong communication, effective problem-solving, networking and presentation skills
• New business hunter!

Benefits/Perks:

• Unlimited PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development - learning the advanced partnership automation products
• Flexible work hours
• Private Health Insurance
• Internet Allowance
• Casual work environment

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-RL1

Our Company:

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you. 

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and eleven offices across the United States, Europe, Africa, and Asia. 

Why this role is exciting: 

As a Publisher Development Manager, you will be responsible for managing day-to-day interactions with a portfolio of publisher customer accounts at Impact. You will also handle publisher acquisition by helping brand new publishers in your assigned segment get ramped up with Impact.com partnerships. You will use strong problem solving and solution driven thinking. You will drive a world-class partner experience that builds trust, retention and loyalty. Your role is pivotal to ensure publishers feel supported and empowered to grow their partnerships with our advertisers at Impact. 

What you will be doing:

• Responsible for meeting publisher account growth targets to increase publisher revenue (payout/GTV).
• Handle publisher acquisition and onboarding for publishers in your assigned segment.
• Actively pitch Impact.com’s supply side benefits to new publishers that we have identified as a high growth potential publisher.
• Create development plans for the assigned book of business that builds trust, retention, and loyalty with publisher partners.
• Work proactively to solve publisher queries and ensure publishers are supported in areas including but not limited to: reporting, UI navigation, payment inquiries, matchmaking advice and strategic conversations.
• Identify, propose and support new matchmaking efforts for publishers with Impact advertiser partners.
• Capable of Identifying and escalating publisher challenges early, succinctly and with a potential resolution.
• Using all tools and resources; ensure that publishers are responded to promptly, gain resolution and are satisfied with the resolution.
• Responsible for keeping our internal CRM up to date with relevant publisher data.
• Analyze publisher data quarterly to ensure publishers are engaged and growing.
• Build strong relationships with internal teams at Impact including but not limited to: Customer Growth, Support/Customer Solutions, Onboarding, Technical Services and the Partnerships Lab team.
• Identify opportunities with publishers for paid packages and Elite licenses in collaboration with the Partnerships Lab team.
• Continuously learn about our product offering and ability to tackle publisher issues or direct requests to relevant teams to deliver a solution.
• Using industry knowledge be able to inform publishers on how to improve their partnership programs and increase adoption of brand partnerships.
• Expected to contribute to the expansion and growth of Japan business by assisting with other tasks not limited to the main focus on Publisher work.

Does this sound like you?

• Strong communicator: communicate effectively with publishers, advertisers and internal team members
• Influential: be persuasive and command respect, by being a leader and expert in your knowledge of our company and products
• Data-driven: accurately measure the effectiveness of programs and efforts, use findings to improve processes
• Prioritization: prioritize effectively based on activities that will receive higher return for all audiences
• Visionary: be able to diagnose potential issues before they arise
• Agile: be able to adapt quickly to changes and adopt new strategies
• Self-Motivated, Attention to Detail, Passion for Learning, Team player
• A strong understanding of the Impact offering
• Incredible interpersonal, communication, and presentation skills across a variety of audiences
• Ability to read, write and speak with internal and external stakeholders in a highly professional manner
• Passionate about improving our partners experience and success with our products
• Extensive knowledge and experience with Google Suite (Docs, Sheets, Slides etc.)
• Previous experience supporting cloud based SaaS products (1-2 years)
• Moderate experience in Digital Marketing (3-4 years)
• Knowledge of the partnership ecosystem- from influencer to affiliate to strategic partnerships.
• Moderate to Advanced experience using SalesForce or similar Sales CRM and ticketing tools like Jira, Freshdesk or similar
• Keen attention to detail, organization, and ability to drive projects to completion
• Experience in working independently as well as part of a team in an energetic environment

Benefits/Perks:

• Unlimited PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development - learning the advanced partnership automation products
• Flexible work hours
• Internet Allowance
• Casual work environment

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

LI-RL1

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

• Passionate about its people
• Focused on delivering the very best tech to our customers
• Offering the flexibility to work how and where you are most successful
• Obsessed with our customer’s success
• The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
• Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
• Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

Effectively administer (build and maintain) the operational processes meant to improve the efficiency of the sales organisation, including the implementation, reporting and analysis of all revenue generating activities across global teams.

What You'll Do:

• Develops and maintains sales support systems and processes (including workflow and documentation)
• Administers sales automation
• Creates and updates records of leads, accounts, or related
• Maintains a repository of master sales documents, including standard contracts or current price
• Generate reports detailing pipelines, forecasts, territory assignments, tracking productivity and quota
• Assist with the opportunity to order
• Provide direct business partnering support to sales and finance organisation for sales reporting and processes
• Provide regular support for other teams, including executives, for relevant training, planning preparation, workflow designs
• With guidance from Sales and Executive leadership direct Total Addressable Market planning
• Build and maintain high quality reporting on KPIs and critical dashboards
• Perform analysis of sales performance as directed by senior management

Benefits/Perks:

• Unlimited PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development - learning the advanced partnership automation products
• Flexible work hours
• Private Health Insurance
• Internet Allowance
• Casual work environment

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-RL1

The Company: 

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you. 

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 1000 employees and eleven offices across the United States, Europe, Africa, and Asia. 

Why is this role Exciting? 

As a Solutions Architect, you will play a key role in the expansion of impact.com on the Italian market, by working as a subject matter expert from the pitch phase to implementation. You will be instrumental in driving new customer acquisition in close collaboration with our Enterprise Sales team by running product demonstrations, designing solutions and ultimately rolling out successful implementations for our new clients using our innovative web and mobile tracking technology, via varied integration methods such as  javascript, API, FTP and through 3rd party technology integrations. 

Your knowledge of technology and of the digital tech industry coupled with a creative mindset and interpersonal skills will allow you to thrive in this strategic team with a customer centric approach, navigate both sales and technical conversations at ease, influence our go to market approach and inform product innovation.

What you will be doing: 

• Gather client requirements throughout the sales process
• Develop solutions design & craft solutions to drive new customer acquisition
• Deliver in depth product demonstrations to enterprise clients
• Support sales teams as product specialist and primary technical resource
• Draft technical RFP responses
• Project manage technical & security questionnaire responses
• Lead product training sessions for ongoing sales enablement 
• Work with product teams to deliver client requests and communicate product vision to prospective clients
• Drive technical implementation of new clients on Impact’s Partnership Cloud
• Troubleshoot client issues
• Lead technical conversations and suggest best workable solutions for complex deals
• Work hand in hand with our onboarding teams to provide the best customers’ experience for new clients and help streamline onboarding
• Support sales and presales teams as product specialist and technical resource for complex deals and general knowledge sharing

What You Have:

• Bachelor or Master's degree
• 5+ years working in a tech-focused role at a digital marketing or technology company. Familiarity of affiliate and/or digital marketing industry preferred.
• General top level understanding of html, javascript, SQL, API and File transfer protocol.
• Ideally proven performance in a pre-sales support role selling a SaaS solution through demonstrations, drafting RFP responses, and onboarding sales executives
• Proven performance in implementing tracking in a previous role is a plus
• 30% travel within region
• In-depth understanding of SaaS platforms and digital marketing solutions
• Self-starter & voracious learner willing to be out of their comfort zone
• Natural curiosity leading to a deep understanding of the client’s challenges
• Phenomenal problem-solving skills
• Ability to communicate complex technical information to any audience.
• Excellent verbal & written communication in English and Italian
• Nice to Have: Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.

Benefits (Perks): 

• Responsible PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Flexible remote working policy
• 6 months paid parental leave
• Regular community involvement opportunities - we believe that we can always find new ways to #createimpact around us - check out some of our recent activities that have won us recognition in the industry

• Regular Cross Departmental Social Events - Create meaningful relationships with your co-workers and build relationships with teams you don’t normally interact with

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

The Company: 

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you. 

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 1000 employees and eleven offices across the United States, Europe, Africa, and Asia. 

Why this role is exciting:

Solutions Engineer helps formulate technical solutions for potential clients. Working alongside the Sales, CSMs, and Technical Services teams, this employee will support our sales team at prospect meetings, design the solution, manage the onboarding, validation integration, and serve to escalate development work if necessary.

This role reports to the APAC Manager of Implementation Engineering and Onboarding.

Responsibilities:

• Support Sales teams as the product specialist and primary technical resource for complex deals and general knowledge sharing.
• Lead technical conversations to scope and propose best solutions for clients’ business needs.
• Project manage and drive technical implementation of new and existing Impact clients.
• Communicate with clients' tech teams, guiding them on the  implementation.
• Cooperate with CSM on technical integration key points and the project delivery timeline, ensuring clients onboarded smoothly
• Draft technical RFP responses and project manage technical and security questionnaire responses
• Work with product teams to deliver client requests and communicate product vision to prospective clients
• Keep up-to-date with Impact’s technology and industry updates.
• Become a technical subject matter expert for the greater APAC team, acting as the voice of the customer to engineering teams as they build product features
• Other duties as assigned by the Company.

This job description is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Does this sound like you?

• 2+ years working in a tech-focused role at a digital marketing or technology company. Familiarity with the affiliate and/or digital marketing industry are a plus.
• Bachelor degree or above in computer science or information systems
• Excellent understanding of SaaS platforms, HTML, JavaScript, API and file transfer protocol. Technical knowledge of digital marketing solutions, eCommerce web, and mobile-app development are a plus.
• Previous experience of technical support. Previous experience onboarding Standard and Professional level accounts is preferred
• Fast learner willing to be out of their comfort zone
• Ability to communicate complex technical information to a non-technical audience.
• Excellent verbal and written communication in Bahasa Indonesia and English. Other SEA languages are a plus.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Our Company:

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you. 

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 1000 employees and eleven offices across the United States, Europe, Africa, and Asia. 

Why this role is exciting:

Implementation Engineers are responsible for learning impact.com’s technology and to assist with proposing and implementing technical solutions for our clients on the company’s SaaS platform. Working alongside the Onboarding, Customer Success, and Technical Services teams, this employee will manage the onboarding, validate client integrations, and serve to escalate development work if necessary.

This role reports to the APAC Manager of Implementation Engineering and Onboarding.

Responsibilities:

• Lead technical conversations to scope and propose best solutions for clients’ business needs.
• Project manage and drive technical implementation of new and existing Impact clients.
• Communicate with clients' tech teams, guiding them on the implementation.
• Cooperate with CSM on technical integration key points and the project delivery timeline, ensuring clients onboarded smoothly
• Troubleshoot client issues as encountered during the onboarding process
• Keep up-to-date with Impact’s technology and industry updates.
• Other duties as assigned by the Company.

This job description is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Does this sound like you?

• 1+ years working in a tech-focused role at a digital marketing or technology company. Familiarity with the affiliate and/or digital marketing industry are a plus.
• Bachelor degree or above in computer science or information systems
• Excellent understanding of SaaS platforms, HTML, JavaScript, API and file transfer protocol. Technical knowledge of digital marketing solutions, eCommerce web, and mobile-app development are a plus.
• Previous experience of technical support. Previous experience onboarding Standard and Professional level accounts is preferred
• Fast learner willing to be out of their comfort zone
• Ability to communicate complex technical information to a non-technical audience.
• Excellent verbal and written communication in English. Other languages like Chinese or Bahasa Melayu are a plus.

Benefits (Perks): 

• Responsible PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Flexible remote working policy
• 6 months paid parental leave
• Regular community involvement opportunities - we believe that we can always find new ways to #createimpact around us - check out some of our recent activities that have won us recognition in the industry

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

The Company: 

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you. 

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 1000 employees and eleven offices across the United States, Europe, Africa, and Asia. 

What You'll Do:

• Provide enterprise-level Product Support to our customers and partners, covering chat and ticketing. Empower our customers to get the most out of our platform and grow their businesses.
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are done in a timely manner.
• Contribute to internal and external knowledge base support documentation to drive best practices.  
• Diagnosing, troubleshooting, and identifying solutions to resolve customer and system issues promptly and efficiently.
• Become our platform expert, identify common customer challenges, work with cross-department on customer needs and product suggestions

About You: 

• Bachelor's degree or higher
• Experience (2-4+ years) in one or more of these areas is preferable: Customer Technical Support/ Working in a SaaS business / Digital Marketing industry / Service Quality Management
• Fluent in both English and Chinese (spoken and written
• Excellent communicator with strong interpersonal skills, and the ability to understand and explain complex technical concepts to your audience
• Organized, excellent at time management 
• Team player with great adaptability
• Customer Focus, Commercial Drive, Service-oriented mindset
• Strong sense of responsibility, motivated self-starter
• Curiosity to identify, research, and solve problems
• Great multitasker, ability to work independently
• Proficiency in Word/Excel/PPT and other software. Strong document editing ability
• Familiarity with concepts like APIs, FTPs, HTML/CSS, and affiliate marketing (preferred)
• Open to working weekend and holiday shifts 

Benefits (Perks): 

• Responsible PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Flexible remote working policy
• 6 months paid parental leave
• Regular community involvement opportunities - we believe that we can always find new ways to #createimpact around us - check out some of our recent activities that have won us recognition in the industry

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L'Oréal, Fanatics and Levi’s, visit www.impact.com.

Why this role is exciting:

An opportunity to join a Global company delivering Global Support. The broader Global team consists of around 20x people,  spanning across Cape Town, New York, Santa Barbara and Sydney. The collective teams support our various regions - US, EMEA and APAC. It’s a really exciting time to join the business as we are scaling globally fast, with a massive focus on the Support function.

Does this sound like you?

• Experience (3+ years) in all of these areas is preferable:
• Customer Technical Support
• Global Support
• Working in a SaaS Product based business
• Marketing exposure or experience
• Technical or Analytical Campaign Manager
• Affiliate/Partnership Marketing experience
• Front-end development
• Familiarity with concepts like APIs, FTPs
• Professional interpersonal skills, excellent written and verbal communication.
• Ability to handle conflicting priorities and triage accordingly.
• Strong ability to troubleshoot and debug customer support issues.
• Detail-oriented, able to effectively prioritize tasks and solid time management.
• A healthy dose of initiative and the ability to remain flexible.
• Hungry to learn and continuously grow your knowledge as the Product/Business evolves. 
• Enthusiastic team player.
• Provide on-call support on an as needed basis.
• The ability to own and drive cross departmental projects.

What you will be doing:

• Provide enterprise-level Product Support to our customers and Partners, covering chat and ticketing. 
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow ups are done in a timely manner.
• Contribute to internal and external knowledge Base Support documentation.  arching, diagnosing, troubleshooting, identifying solutions to resolve customer and system issues.
• Following standard procedures for proper escalation of unresolved issues to collaborate with the appropriate internal teams like Product, Engineering, Success to ensure we resolve client issues promptly and efficiently.
• Working with the Snr team to drive operational efficiencies, change and alignment with internal teams. 
• Partner with project stakeholders to ensure that they are adequately informed on the project’s progress.
• Mentoring the broader team.
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA

Salary Range: $56,000 - $70,000 per year, plus eligible to receive Restricted Stock Unit (RSU) grant and additional variable annual bonus contingent on Company performance.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled.
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

_________

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-Onsite

岗位职责：

• 为我们的客户和合作伙伴提供产品支持。帮助客户充分地使用平台，保证客户的满意度
• 快速理解，诊断，故障排除，确定解决方案. 通过在线聊天和工单系统及时有效地回答客户疑问，解决客户系统问题。
• 参与并定制线上问题处理流程，帮助团队知识库的建设；
• 成为我们的平台专家，识别常见的客户挑战，与跨部门合作解决客户需求和改进产品

岗位要求：

• 本科或以上学历；
• 在以下领域有2-4年以上工作经验者优先:
  客户技术支持，SaaS企业，市场营销, 联盟/合作伙伴营销，服务质量管理
• 熟练的英语口语，写作能力（日常与团队和客户沟通时需要用英语）
• 有较强的问题分析排查能力，有追根溯源的好奇心
• 表达能力强，谈吐清楚，能够理解和解释复杂的技术概念
• 有条理，善于时间管理, 注重细节
• 责任心强，工作积极主动； 具有团队合作精神，适应能力强，有一定的抗压能力
• 熟练使用Google suite/Word/Excel/PPT/Confluence等软件
• 熟悉以下概念者优先：API, FTP, JavaScript, HTML/CSS, Affiliate Marketing
• 能够接受双休日，节假日调休

Perks: 

• 充分的带薪假期， 我们倡导工作与生活的平衡
• 培训学习机会
• 优质私人医疗保险
• 网络补贴
• 健身补贴
• 健康融洽的工作环境和团队

What You'll Do:

• Provide enterprise-level Product Support to our customers and partners, covering chat and ticketing. Empower our customers to get the most out of our platform and grow their businesses.
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are done in a timely manner.
• Contribute to internal and external knowledge base support documentation to drive best practices.  
• Diagnosing, troubleshooting, and identifying solutions to resolve customer and system issues promptly and efficiently.
• Become our platform expert, identify common customer challenges, work with cross-department on customer needs and product suggestions

About You: 

• Bachelor's degree or higher
• Experience (2-4+ years) in one or more of these areas is preferable:
  • Customer Technical Support
  • Working in a SaaS business
  • Digital Marketing industry
  • Service Quality Management
• Fluent in both English and Chinese (spoken and written)
• Excellent communicator with strong interpersonal skills, and the ability to understand and explain complex technical concepts to your audience 
• Organized, excellent at time management  
• Team player with great adaptability 
• Customer Focus, Commercial Drive, Service-oriented mindset
• Strong sense of responsibility, motivated self-starter 
• Curiosity to identify, research, and solve problems
• Great multitasker, ability to work independently 
• Proficiency in Word/Excel/PPT and other software. Strong document editing ability
• Familiarity with concepts like APIs, FTPs, HTML/CSS, and affiliate marketing (preferred)
• Open to working weekend and holiday shifts 

Benefits/Perks:

• Unlimited PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development - learning the advanced partnership automation products
• Flexible work hours
• Private Health Insurance
• Internet Allowance
• Casual work environment

Role Title: Director, Customer Solutions

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Why this role is exciting! 

The Director of Customer Solutions at impact.com will lead our US Customer Solutions team and be integral to innovating how we engage with customers in a more delightful, next-gen way.

Reporting directly to the Vice President of Engineering in R&D, other key stakeholders include cross functional and regional leaders across the company. The role will drive transformation across multiple teams in a fast-paced and changing environment. This demands flexibility, participative leadership, and passion for delivering great customer experience. 

Salary Range: $160,000 - $200,000 per year, plus eligible to receive Restricted Stock Unit (RSU) grant and additional variable annual bonus contingent on Company performance up to 5%.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

What you will be doing:

• Partner with cross functional leaders and regional leaders in the organization to identify the best ways to organize customer-facing and adjacent functions for efficiency and improved customer experience 
• Plan and execute departmental OKRs
• Own monthly reporting of KPIs to the leadership team and Customer Solutions teams. Rally Customer Solutions and adjacent teams to improve these KPIs.
• Lead projects to analyze top customer pain points and formulate product solutions to address them.
• Prioritize and escalate issues / product enhancements to Product and Technical teams to achieve results.
• Mentor the team to ensure growth and continue evolving training plans for upskilling, and be a point of escalation as needed. 
• Assist in forecasting resources for the global team and manage hiring plans to bring top talent into the team and deliver delightful customer experiences at scale.
• Create, maintain, improve infrastructures to allow for lean, scalable processes that deliver quality experiences and 24*7 support.
• Continually improve upon existing processes to ensure scaling and success of the global teams.

Does this sound like you? 

• You have a participative and / or transformational leadership style and a self-driven work ethic. You are a self-starter who loves taking initiative and seeing things through to completion.
• You are passionate about delivering great customer experience and have the ability to focus on transparency in tools, processes & infrastructure to make it happen.
• You have curiosity, the desire to learn, and the ability to grasp the product and technical nuances of Impact’s offering.  Our business is changing and growing fast, who knows what the skills of tomorrow will be? Flexibility is key.
• You have strong communication skills, and are able to maintain frequent and clear written communication to connect a distributed team.
• You have superb troubleshooting skills that help you take big problems and break them down into manageable pieces with elegant solutions.
• You have excellent time management skills.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited PTO
• Flexible work hours
• Parental Leave
• Weekly catered lunch, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L'Oréal, Fanatics and Levi’s, visit www.impact.com.

Why this role is exciting:

An opportunity to join a Global company delivering Global Support. The broader Global team consists of around 20x people,  spanning across Cape Town, New York, Santa Barbara and Sydney. The collective teams support our various regions - US, EMEA and APAC. It’s a really exciting time to join the business as we are scaling globally fast, with a massive focus on the Support function.

Does this sound like you?

• Experience (6+ years) in all of these areas is preferable:
• Customer Technical Support
• Global Support
• Working in a SaaS Product based business
• Marketing exposure or experience
• Technical or Analytical Campaign Manager
• Affiliate/Partnership Marketing experience
• Front-end development
• Familiarity with concepts like APIs, FTPs
• Professional interpersonal skills, excellent written and verbal communication.
• Ability to handle conflicting priorities and triage accordingly.
• Strong ability to troubleshoot and debug customer support issues.
• Detail-oriented, able to effectively prioritize tasks and solid time management.
• A healthy dose of initiative and the ability to remain flexible.
• Hungry to learn and continuously grow your knowledge as the Product/Business evolves. 
• Enthusiastic team player.
• Provide on-call support on an as needed basis.
• The ability to own and drive cross departmental projects.

What you will be doing:

• Provide enterprise-level Product Support to our customers and Partners, covering chat and ticketing. 
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow ups are done in a timely manner.
• Contribute to internal and external knowledge Base Support documentation.  arching, diagnosing, troubleshooting, identifying solutions to resolve customer and system issues.
• Following standard procedures for proper escalation of unresolved issues to collaborate with the appropriate internal teams like Product, Engineering, Success to ensure we resolve client issues promptly and efficiently.
• Working with the Snr team to drive operational efficiencies, change and alignment with internal teams. 
• Partner with project stakeholders to ensure that they are adequately informed on the project’s progress.
• Mentoring the broader team.
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA

Salary Range: $60,000 - $75,000 per year, plus eligible to receive Restricted Stock Unit (RSU) grant and additional variable annual bonus contingent on Company performance.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled.
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

_________

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-Onsite

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

• Passionate about its people
• Focused on delivering the very best tech to our customers
• Offering the flexibility to work how and where you are most successful
• Obsessed with our customer’s success
• The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
• Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
• Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

As a Senior Database Administrator at Impact, you will work with the latest technologies that enable near-real time processing of datasets in the Terabytes range and the exciting challenges that come with working with massive amounts of data. You will have the freedom to experiment with the latest technologies with the ultimate goal of scaling our systems linearly.

If you have great ideas and like to think outside the box, we will encourage it and support you, giving you the tools to be successful as we scale Impact. At Impact, your career path is yours to shape, as we encourage cross training into other technologies 

What You'll Do:

• Administer and support multiple MySQL database instances in a shared environment
• Manage database capacity and usage. Pro-active capacity planning.
• Monitor and optimize database performance
• Develop backup and recovery procedures
• Essential Database administration - install, configure, upgrade, backup, partitioning and monitoring of databases
• Work with developers during application development life cycle in the design and planning of schema, tables, data types, indexes, procedures and functions
• Proactively identify performance bottlenecks and database risks

What You Have:

• Bachelor's degree in mathematics, statistics, economics, computer science or a related field
• Minimum 5 years’ experience as a Production Database Administrator
• Experience with MySQL / Percona Server 5.1, 5.5, 5.6, 5.7, 8.0 / TokuDB 5.7
• Experience with ProxySQL 2.x / Orchestrator, Percona XtraBackup
• 3+ years of experience in writing Linux shell scripts, perl scripts, Python etc.
• Experience with High Availability MySQL/Percona environments
• Experience working with Large Data Volumes - 100’s of Terabytes to Petabytes
• Strong understanding of InnoDB and InnoDB tuning.
• Experience working with SingleStore, MongoDB, ScyllaDB, Clickhouse, Percona XtraDB Cluster, CloudSpanner, CloudSQL, AWS RDS/Aurora
• Experience with Puppet, Terraform

Nice to have:

•  Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks:

• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Stock Options
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Flexible work hours
• Casual work environment

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

This position will be based in Cape Town post Covid-19 and welcomes anyone who is interested in relocating.

#LI-CT1

Our Company

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

• Passionate about its people
• Focused on delivering the very best tech to our customers
• Offering the flexibility to work how and where you are most successful
• Obsessed with our customer’s success
• The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
• Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
• Obsessed with making a difference in business and to the wider community  

Impact.com is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 1000 employees and 14 offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact

The Treasury Analyst (TA) is a detail orientated individual with the ability to work in a fast paced, high responsibility environment. The TA supports the Treasury Manager (“TM”) in the effective management of our strategic and day-to-day treasury management operations in line with the Treasury Management Framework.

The TA also aids in specifying improvements to the financial functionality of our product based on customer feedback. The role acts as support to the TM in providing a high-level client interface on all treasury related issues, training of various teams on treasury related matters, and recommends, champions, and documents improvements to ensure satisfaction of our clients and internal stakeholders

What You’ll Do

• Strategic responsibilities
  • Governance and compliance
  • Supporting the Vice President: Controller (“VP”) and the Treasury Manager (“TM”) with their Board mandated responsibilities 
  • Maintenance of all treasury and related registers
  • Advising on significant market events that may impact the business 
  • Reviewing and recommending change to the VP and the TM
  • Supporting the TM with implementing and monitoring financial risk management strategies 
  • Supporting the TM with implementing, controlling, and reporting on foreign exchange, interest rate, funding, liquidity, counterparty credit and cash management risks and related procedures or policies
• Risk management
  • Supporting the TM in developing a risk management and compliance programme for treasury 
  • Assisting the TM in identifying, documenting, and quantifying all TMF risks, including, price risk, foreign exchange, cash flow interest rate, fair value interest rate, credit, and liquidity
  • Source and manage specific financial instruments for the above identified risk
  • Ensure the control environment is developed to mitigate the inherent risks identified and manage the residual risk after implementation within our risk appetite.
• Compliance risk
  • Supporting the TM with maintaining financial resources within a robust financial framework which ensures compliance with the relevant legislation and restrictions.
  • Management of surplus cash flow to maximize returns whilst minimizing risk in accordance with relevant legislation and restrictions.
  • Ensure compliance with identified legislation globally.
  • Assist the TM to perform and report on an independent functional review of all departments, testing compliance to the TMF and make recommendations for identified weaknesses.
  • Assist in developing and implementing preventive and detective policies, procedures, controls and user guidelines 
  • Treasury activities performed in accordance with the approved policies
  • Ensure that there is a suitable staff back up arranged for treasury activities
  • All staff involved receive adequate training to enable them to perform their responsibilities to a high standard
  • Ensure segregation of deal execution and funds transfer; payment release and authorization; and deal confirmation, accounting and reconciliation of bank accounts
  • Test and report on compliance with operational controls
  • Maintain a full audit trail of documentation in respect of each transaction
• Framework review
  • Supporting the TM in the formal framework review within 18 months from the date of Board approval, or if there is a major and fundamental change in our operations and financial risk
  • The report must include:
  • Recommendation as to changes, deletions and additions to the policy, supported by appropriate analysis;
  • Overview of Treasury function in achieving the stated objectives;
  • Summary of breaches of policy and one-off approvals outside policy;
  • Analysis of treasury service provision, share of financial instrument transactions, and
  • Confirmation that an audit has been completed and comment on any significant
• Treasury capability
  • Supporting the TM in the development and maintenance of a Cash management
  • Ensure that Cash management activities are undertaken within the authorized
  • Placement of cash flow surplus in bank call accounts, term deposits,
  • Invest all short-term investment funds in-line with known cash flow
  • Invest all long-term investment funds in-line with known cash flow
  • Manage the requirement to meet any covenants currently in
  • Ensure that multi-currency accounts are managed and maintained in line with cash flow
• Administration
  • Administration of all treasury accounts with external
  • Supporting the TM the below activities
  • opening, closing and maintenance of all treasury
  • signatory requirements with the respective treasury
  • alignment of treasury platforms with the schedule of delegated
  • KYC requirements for all
  • compliance and reporting to all FBAR reporting

Operational responsibilities

• Borrowing policy
  • Supporting in the development and maintenance of a Borrowing
  • Assisting the TM with the review and approval of all new loans and borrowing facilities, including the refinancing of existing lending
  • Assisting with the preparation of regular monthly financial reports and medium to long term cash flow forecasts that enable the identification of the borrowing requirements, i.e.,  Finance leases, external financing in the form of new borrowing, relegations, etc. 
  • Assisting the TM with monitoring and reporting any covenants in place to the senior leadership team and external service providers.
  • Assisting the TM with any covenant audit requirements from external borrowers 
• Investment policy
  • Supporting in the development and maintenance of an Investment
  • Source suitable investment products to respond to the investment
  • Maintain an appropriate level of liquidity to ensure that funds are readily available to cover the payment of its wages and salaries and operating expenses as well as media partner
  • Maintain the required level of liquidity in cash reserves (or other liquid assets).
  • Ensure that no investment restrictions are entered, e., equity investments, investment in public securities, loans and guarantees.
  • Source suitable products to respond to the investment
• Cash management
  • Supporting in the development and maintenance of a cash management
  • Ensure that cash management activities are undertaken within the authorized
  • Placement of cash flow surplus in bank call accounts, term deposits,
  • Invest all short-term investment funds in-line with known cash flow
  • Invest all long-term investment funds in-line with known cash flow
  • Manage the requirement to meet any covenants currently in place
  • Ensure that multi-currency accounts are managed and maintained in line with cash flow requirements 

• Reporting and performance
  • Support the TM with the reporting cycles required by the Senior Leadership Team, and external treasury
  • Reports include (but not limited to):
  • Results from cash flow forecasting,
  • Changes in equity,
  • Statement of financial position and cash flows,
  • Debt and liquidity profile,
  • Interest rate risk,
  • Covenants, and
  • Compliance borrowing
  • Support the TM in developing a management performance dashboard as an early warning system for any key performance indicators

Does this sound like you?

• Client services background
• International banking
• International financial markets
• Proficient with MS office, particularly Excel
• Treasury management technology
• Experience working with Google Sheets and JIRA advantageous
• Tax legislation US, EU and other regions advantageous
• Relevant Finance, Commerce, Economics or Banking, Degree
• Microsoft office certification advantageous
• SQL certification advantageous

Benefits/Perks:

• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Flexible work hours
• Casual work environment

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-RL1

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, impact.com has grown to over 1,000 employees and thirteen offices across the United States, Europe, Africa, and Asia. 

Why this role is exciting! 

As an Associate Software Engineer at impact.com, you'll work on a global team, building real time data processes at-scale. You can be part of the design and build of distributed systems with an opportunity to become an expert in the field.

We work with many of the world’s best-known brands - you will be directly building the product we are selling to these companies.

What you will be doing: 

• Design, Code, and Automate Tests for new features
• Solve real-world problems on the Partnership Platform for well-known brands
• Solve technical engineering problems of scale and performance
• Work directly with Product & Engineering to gather requirements
• Be part of an agile team process and continuous improvement
• Collaborate over Slack and Zoom with remote team members
• Role is expected to share in on-call rotation; team owns production

Does this sound like you?

• 0-2 years experience programming using open source technologies
• Good communication skills
• Good problem-solving skills
• Work well independently and collaboratively
• B.S. in Computer Science or equivalent experience
• Tools & Skills
• Java / Scala | SQL
• Git | Gradle / Maven | IntelliJ / Eclipse
• MacOs / Linux | Cloud Computing
• Big Data / Distributed Processing
• REST API
• VUE / Angular / Similar MVC Framework
• Spring Boot Framework

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited PTO
• Flexible work hours / Hybrid remote-office model
• 6-Months Paid Parental Leave
• Stock Grants
• Weekly catered lunch, stocked kitchen to keep you fueled
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

Salary Range: $70,000 - $100,000 per year, plus eligible to receive Restricted Stock Unit (RSU) grant and additional variable annual bonus contingent on Company performance. *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-Onsite

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

• Passionate about its people
• Focused on delivering the very best tech to our customers
• Offering the flexibility to work how and where you are most successful
• Obsessed with our customer’s success
• The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
• Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
• Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

Could you be Impact.com's next Build Engineer? We have an exciting opportunity to work hands-on to create and develop continuous integration and delivery pipelines that is at the heart of the engineering department's workday. As a Build Engineer, your main purpose is to improve productivity by enabling fast, frequent & repeatable shipping of software.

This position reports into the DevOps Engineer.

What You'll Do:

• Be an SME on the tools and technologies used by the squad
• Perform triage functionality through verification and fixing of bugs
• Collaborate with a distributed team to fulfil the department's quarterly objectives
• Automate recurring manual tasks & optimize repetitive processes
• Develop code both independently and while pair programming
• Perform code reviews
• Research and prototype new technologies
• Write and maintain design, user and test documentation
• Support software testing and quality assurance processes to ensure high-quality deliverables
• Develop, test and maintain software for the Platform
• Build meaningful unit, functional and integration level tests for the software built
• Respond to alerts, review error messages, and fix bugs in a timely manner
• Ability to assess, debug and resolve technical issues
• Maintain & improve continuous integration process & work towards continuous delivery
• Increased efficiency and optimal use of organisational resources
• Better and proactive customer service due to increased coherence within the organisation
• Develop alternative solutions to possible bottlenecks

What You Have:

Benefits/Perks:

• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Stock Options
• 4-year vesting schedule pending Board approval
• Internet Allowance
• Flexible work hours
• Casual work environment

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

This position will be based in Cape Town post Covid-19 and welcomes anyone who is interested in relocating.

#LI-CT1

Our Company:

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, impact.com has grown to over 1000 employees and 14 offices across the United States, Europe, Africa, and Asia.

Why this role is exciting: 

As an GRC Controls Administrator you will work with internal and external stakeholders across all squads to contribute to the maturation of impact.com's systems, controls, applications and processes. By assessing and recommending standards and controls, you will work within a team to influence the improvement of impact.com's Cybersecurity Program and work closely with employees and partners to ensure standards are measured, upheld and matured.

 As an individual, you complete tasks and projects with minimal supervision and act as a vital member of the global information security team.

What you will be doing: 

• Participate as a member of the Information Security team in all compliance projects and engagements and initiatives
• Participate in annual PCI-DSS, ISO and SOC assessments and audit
• Assist with requests from internal and external partners and contribute to the Third Party Risk Management process such as vendor onboarding and continuous vendor .
• Participate in engagements with teams across business units to translate governance requirements and standards into tangible controls and
• Stay abreast of emerging compliance regulations and standards with the aim of constantly improving the organisations security posture.
• Be active in the Cybersecurity communities and stay informed on current threats, attack techniques and strategies
• Open to change and ability to pivot to different priorities and situations
• Must be able to work well independently as well as part of a larger team
• Ability to work on a diverse team with a diverse range of people

Does this sound like you?

• Knowledge of Security Frameworks and best practices (PCI-DSS, NIST, ISO27001, etc).
• Experience in IT management workflow solutions such as ServiceNow
• Risk Management frameworks and processes.
• Experience in IT engineering, security governance or related fields
• Threat and vulnerability management policies, systems and remediations
• Ability to translate control requirements into technical 
• Documenting, implementing and measuring controls and processes
• Able to conduct assessments and communication of the results thereof
• An industry related certification (ex. CEH, CISSP, CISA).
• Experience with technical and narrative writing.

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks:

• Casual work environment, including working from home
• Flexible work hours
• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• 6 month paternity/maternity leave
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-CT1

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

• Passionate about its people
• Focused on delivering the very best tech to our customers
• Offering the flexibility to work how and where you are most successful
• Obsessed with our customer’s success
• The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
• Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
• Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

The data analyst is responsible for collecting, analyzing and interpreting large and complex datasets to identify patterns and trends, surface facts and develop insights, aiding the team in delivering data-driven recommendations to support business decisions. 

The ideal candidate will have a technical background and experience performing data analysis, building reports and producing forecasting models in a professional environment. The data analyst needs to be a clear communicator that can confidently interact with technical and non-technical stakeholders and present analysis and research findings to the broader team.

Data pun: "which way did the programmer go? He went data way" 

What You'll Do:

• Extract and analyze data from various sources including relational databases (mySQL, postgres), big data technologies (BigQuery, Kudu, Impala, SingleStore, Hive), file sources (parquet, ORC, avro, csv, xlsx) and reporting systems (Looker, DOMO)
• Conduct data analysis, surface insights and present recommendations to both technical and non-technical stakeholders in a clear and concise manner
• Create visualizations, dashboards and reports to present data analysis findings
• Use statistical techniques to identify trends and derive patterns and insights embedded in the data
• Assist with the identification, creation and maintenance of master datasets
• Actively participate in and occasionally lead data stewardship initiatives
• Clean and manipulate data to ensure high quality and integrity of reporting outputs
• Help drive adoption of data mart and reporting outputs in the broader organization
• Contribute to and compile technical specifications for new data assets (marts, tables, views, cubes)
• Collaborate closely with data and analytics engineers to close the gap between stakeholders’ data needs and development efforts
• Analyze source systems and help identify business logic embedded in the underlying datasets
• Identify and communicate data quality and data validation issues in productionalized datasets
• Build and maintain dashboards to support business stakeholders
• Perform ad-hoc data analysis to determine suitability of a data source for use in data marts and reporting outputs or to assess key performance indicators (KPIs)
• Troubleshoot process failures and identify opportunities for automation
• Help train and up-skill new team members

What You Have:

• Bachelor's degree in mathematics, statistics, economics, computer science or a related field
• 3+ years of experience in a data analysis, business intelligence or data engineering role
• Developed analytical and problem-solving skills
• Python and SQL coding skills
• Developed data analysis and data visualization skills
• Experience with the Google Cloud Platform (GCP) and integrated technologies preferred
• Exposure to DataBricks, PySpark and BigQuery highly advantageous
• Experience with data wrangling (data cleaning, manipulation and preparation)
• Exposure to machine learning libraries, tools and protocols (supervised & unsupervised learning)
• Experience with standard statistical modeling and forecasting methodologies
• Exposure to no-sql data systems beneficial (HBase, Redis, Kafka)
• Experience with data visualization tools such as Tableau, Power BI, SSRS/SSAS, Looker or QlikView
• Good verbal and written communication skills
• Ability to work independently and collaboratively in a fast-paced, dynamic environment
• Experience working in the marketing technology industry beneficial

Nice to have:

•  Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks:

• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Stock Options
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Flexible work hours
• Casual work environment

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

This position will be based in Cape Town post Covid-19 and welcomes anyone who is interested in relocating.

#LI-CT1

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

• Passionate about its people
• Focused on delivering the very best tech to our customers
• Offering the flexibility to work how and where you are most successful
• Obsessed with our customer’s success
• The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
• Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
• Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

Benefits/Perks:

• Casual work environment, including working from home
• Flexible work hours
• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• 6 month paternity/maternity leave
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.
• Fitness club fee reimbursements

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-NK1

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

• Passionate about its people
• Focused on delivering the very best tech to our customers
• Offering the flexibility to work how and where you are most successful
• Obsessed with our customer’s success
• The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
• Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
• Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

Benefits/Perks:

• Casual work environment, including working from home
• Flexible work hours
• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• 6 month paternity/maternity leave
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.
• Fitness club fee reimbursements

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-NK1

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

• Passionate about its people
• Focused on delivering the very best tech to our customers
• Offering the flexibility to work how and where you are most successful
• Obsessed with our customer’s success
• The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
• Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
• Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

As a Software Engineer, your focus will be on delivering stories for the squad, monitoring production environments and managing deployments to production.

This role assumes that you are able to utilize the latest features of a language and can effectively select and implement the right design pattern to solve problems independently.

You will have experience implementing integration tests, be comfortable working with CI and confidently reuse existing frameworks.

At this level you are expected to have an understanding of the business requirements of all stories in the sprint, implement stories on existing cloud infrastructure and services and independently implement agreed design to spec. You should feel comfortable escalating appropriately.

You are also expected to help team members with implementation

What You'll Do:

• Develop, test and maintain software for the Platform
• Build meaningful unit, functional and integration level tests for the software built
• Collaborate with a distributed team to fulfill the department's quarterly objectives
• Develop code both independently and while pair programming
• Write and maintain design, user and test documentation
• Become familiar with technologies used on the squad
• Perform triage functionality through verification and fixing of bugs
• Build customer and non customer facing code.
• Support software testing and quality assurance processes to ensure high-quality deliverables
• Create SQL for Tech Updates and ensure this is ready for review
• Keeps technically abreast of trends and advancements within area of specialization, incorporating these improvements where applicable
• Review business needs, requirements, technical specifications
• Respond to alerts, review error messages, and fix bugs in a timely manner
• Mentor and give guidance to less senior staff to grow careers
• Perform code reviews
• Approve pull requests
• Perform point releases
• Maintain build- and stage stability
• Research and prototype new technologies
• Design software solutions

What You Have:

• Initiative
• Adaptability
• Personal Development
• Being a team player
• Completed B.S. In Computer Science or related field or equivalent professional experience.
• Open Source contributions are beneficial
• Experience working with Java, Spring and related Technologies
• 6+ years Software Development
• Agile / Iterative processes. Kanban / Scrum
• Knowledge of Relational Databases, Table design, SQL
• TDD experience
• Continuous Integration / Delivery methods, tooling, integrations
• Experience working with Large Scale processing
• Exposure and experience in any Google Cloud technology highly desired
• Experience in monitoring, alerting and production support
• Good understanding of JVM and Garbage Collection

Nice to have:

• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks:

• Casual work environment, including working from home
• Flexible work hours
• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• 6 month paternity/maternity leave
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-NK1

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

• Passionate about its people
• Focused on delivering the very best tech to our customers
• Offering the flexibility to work how and where you are most successful
• Obsessed with our customer’s success
• The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
• Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
• Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your role at Impact:

As a Junior Java Developer, you will join our Acceleration Program where you have an opportunity to fast track your software development skills. You will become proficient in the latest in Java, Unit Testing, TDD, Spring, master our platform and code base.

What You Have:

• Bachelor’s degree in Computer Science or Information Technology (preferred).
• 0-2 years' Java programming experience.
• Are you passionate about working in Java?
• Solving problems excites you.
• You are able to work in a fast-paced environment.
• You take initiative.
• Work in an atmosphere that promoted a high-level of growth
• Work in modern agile methodology (advantageous).
• Command line and IDE developer tools such as Eclipse, IntelliJ (advantageous).
• Disciplined work ethic to execute and support documented processes.
• Excellent ability to synthesize and prioritize information, and make recommendations.
• Teamwork, reliability and ‘can-do’ attitude is Currency at Impact Radius.
• You have a continuous improvement mindset.
• You have excellent communication and collaboration skills.
• You have the ability to multi-task in a dynamic environment.

What You'll Do:

• Develop, test and maintain software for the Platform
• Build meaningful unit, functional and integration level tests for the software built
• Collaborate with a distributed team to fulfill the department's quarterly objectives
• Develop code both independently and while pair programming
• Keeps technically abreast of trends and advancements within area of specialization, incorporating these improvements where applicable
• Review business needs, requirements, technical specifications
• Write and maintain design, user and test documentation
• Become familiar with the technologies used on the squad
• Respond to alerts, review error messages, and fix bugs  in a timely manner

Benefits/Perks:

• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Impact Global Company Holidays
• Training & Development
• Learning the advanced partnership automation products
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Stock Options
• 4-year vesting schedule pending Board approval
• Internet Allowance
• Flexible work hours
• Casual work environment

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-CP1

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L'Oréal, Fanatics and Levi’s, visit www.impact.com.

Why this role is exciting!

As a MySQL DBA at impact.com, you will work with the latest technologies that enable near-real time processing of datasets in the Terabytes range and the exciting challenges that come with working with massive amounts of data. You will have the freedom to experiment with the latest technologies with the ultimate goal of scaling our systems linearly. If you have great ideas and like to think outside the box, we will encourage it and support you, giving you the tools to be successful as we scale Impact. At Impact, your career path is yours to shape, as we encourage cross training into other technologies.

What you will be doing: 

• Administer and support multiple MySQL database instances in a shared environment
• Manage database capacity and usage and pro-active capacity planning.
• Monitor and optimize database performance
• Develop backup and recovery procedures
• Essential Database administration - install, configure, upgrade, backup, partitioning and monitoring of databases
• Work with developers during application development life cycle in the design and planning of schema, tables, data types, indexes, procedures and functions
• Proactively identify performance bottlenecks and database risks

Does this sound like you? 

• Minimum 3 years’ experience as a Production Database Administrator
• Experience with MySQL / Percona Server 5.1, 5.5, 5.6, 5.7, 8.0  / TokuDB 5.7
• Experience with ProxySQL 2.x / Orchestrator, Percona XtraBackup
• 3+ years of experience in writing Linux shell scripts, perl scripts, Python etc. 
• Experience with High Availability MySQL/Percona environments
• Experience working with Large Data Volumes - 100’s of Terabytes range
• Strong understanding of InnoDB and InnoDB tuning.

Salary Range: $140,000 - $160,000 per year, plus eligible to receive Restricted Stock Unit (RSU) grant and additional variable annual bonus contingent on Company performance. *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.
• Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-Onsite

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

• Passionate about its people
• Focused on delivering the very best tech to our customers
• Offering the flexibility to work how and where you are most successful
• Obsessed with our customer’s success
• The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
• Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
• Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

As a Software Quality Assurance Engineer at Impact, your key responsibilities will carry a dual  mandate, being to deliver the highest quality software to our end users while simultaneously ensuring the persistence of the quality standard by means of automated regression. This is a rare opportunity in QA to have a direct influence on the quality of our software through every phase of the feature delivery workflow. This role will fully encompass all responsibilities associated with the Quality Assurance complement for a designated squad.

The applicant who is ultimately successful will be expected to scrutinize new features with a high attention to detail and document the methodology utilised in the form of a detailed test plan containing the respective test cases specific to the feature.  Upon successful deployment of the feature, the scenarios detailed in the test plan are then to be automated using Java and selenium webdriver.

The person filling this role will also be mandated with conducting the regression testing phase of the deployment workflow process and reporting on results timeously. The successful candidate will partner closely with software Development Engineers and Product Managers to understand product requirements as well as functionality for developing appropriate build scripts, test plans and test cases.

What You'll Do:

• Accountable for Automation Testing
• Accountable for creating, configuring and maintaining a suite of automated regressions tests & their environment
• Test Planning & Analysis of Requirements
• Sign-off on manually scripted test cases
• Review and action pull requests 
• Review product design documentation to ensure that requirements stated are correct, unambiguous, and verifiable.
• Consult with product development to evaluate system interfaces, operational requirements, and performance requirements of the overall system.
• Define test methods and create test plans for new or updated software projects to determine if the software will perform accurately and reliably according to documented requirements as well as established standards under both normal and abnormal conditions
• Recommend design improvements or corrections to engineers throughout the SDLC.
• Maintain effective communication with the project software engineers on project limitation, capability, performance requirement and hardware interface changes.
• Execute test plans and create test reports to describe program evaluation, testing, and correction.
• Testing will include functional and nonfunctional, integration, regression, system, smoke and sanity testing (minimum)
• Monitor program performance after implementation to prevent re-occurrence of program operating problems and ensure efficiency of operation.
• Conduct compatibility tests with vendor-provided programs.
• Formulate and design software systems, using scientific analysis and mathematical models to predict and measure outcome and consequences of design.
• Create test tools that facilitate data gathering and test method execution.
• Support manufacturing by verifying fixture software or any software used during production.
• Participate in risk management meetings.
• Scripting of test cases against manually scripted test cases / TestRail
• Run regression tests against the applications then diagnose & report all issues
• Implement automated tests using a Selenium framework
• Defect Management
• Implement scripts and server configurations for automated build and testing environments
• Provide reports and procedures on Automation runs & progress
• Reporting and tracking test metrics such as test and code coverage
• Ensure QA automated test framework is documented, with focus on continuity

What You Have:

• Solid understanding of computer programming and software development
• Ability to troubleshoot equipment problems and perform complex system tests
• Creative thinking skills
• Detail-oriented personality
• Excellent manual dexterity
• Ability to communicate well to other members of the development team
• At least 3 years experience in SDLC (Software Development Life Cycle)
• Bachelor's Degree/BTEC
• ISTQB/ISEB (Pref)
• At least 2 years of experience in developing RESTful APIs
• At least 3 years of test automation experience: Selenium, Jasmine, POM, Cucumber
• Certified in Java, Spring or AWS technologies (Pref)

Benefits/Perks:

• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Stock Options
• 4-year vesting schedule pending Board approval
• Internet Allowance
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.
• Flexible work hours
• Casual work environment

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-NK1

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

• Passionate about its people
• Focused on delivering the very best tech to our customers
• Offering the flexibility to work how and where you are most successful
• Obsessed with our customer’s success
• The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
• Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
• Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

As a Software Quality Assurance Engineer at Impact, your key responsibilities will carry a dual  mandate, being to deliver the highest quality software to our end users while simultaneously ensuring the persistence of the quality standard by means of automated regression. This is a rare opportunity in QA to have a direct influence on the quality of our software through every phase of the feature delivery workflow. This role will fully encompass all responsibilities associated with the Quality Assurance complement for a designated squad.

The applicant who is ultimately successful will be expected to scrutinize new features with a high attention to detail and document the methodology utilised in the form of a detailed test plan containing the respective test cases specific to the feature.  Upon successful deployment of the feature, the scenarios detailed in the test plan are then to be automated using Java and selenium webdriver.

The person filling this role will also be mandated with conducting the regression testing phase of the deployment workflow process and reporting on results timeously. The successful candidate will partner closely with software Development Engineers and Product Managers to understand product requirements as well as functionality for developing appropriate build scripts, test plans and test cases.

What You'll Do:

• Accountable for Automation Testing
• Accountable for creating, configuring and maintaining a suite of automated regressions tests & their environment
• Test Planning & Analysis of Requirements
• Sign-off on manually scripted test cases
• Review and action pull requests 
• Review product design documentation to ensure that requirements stated are correct, unambiguous, and verifiable.
• Consult with product development to evaluate system interfaces, operational requirements, and performance requirements of the overall system.
• Define test methods and create test plans for new or updated software projects to determine if the software will perform accurately and reliably according to documented requirements as well as established standards under both normal and abnormal conditions
• Recommend design improvements or corrections to engineers throughout the SDLC.
• Maintain effective communication with the project software engineers on project limitation, capability, performance requirement and hardware interface changes.
• Execute test plans and create test reports to describe program evaluation, testing, and correction.
• Testing will include functional and nonfunctional, integration, regression, system, smoke and sanity testing (minimum)
• Monitor program performance after implementation to prevent re-occurrence of program operating problems and ensure efficiency of operation.
• Conduct compatibility tests with vendor-provided programs.
• Formulate and design software systems, using scientific analysis and mathematical models to predict and measure outcome and consequences of design.
• Create test tools that facilitate data gathering and test method execution.
• Support manufacturing by verifying fixture software or any software used during production.
• Participate in risk management meetings.
• Scripting of test cases against manually scripted test cases / TestRail
• Run regression tests against the applications then diagnose & report all issues
• Implement automated tests using a Selenium framework
• Defect Management
• Implement scripts and server configurations for automated build and testing environments
• Provide reports and procedures on Automation runs & progress
• Reporting and tracking test metrics such as test and code coverage
• Ensure QA automated test framework is documented, with focus on continuity

What You Have:

• Solid understanding of computer programming and software development
• Ability to troubleshoot equipment problems and perform complex system tests
• Creative thinking skills
• Detail-oriented personality
• Excellent manual dexterity
• Ability to communicate well to other members of the development team
• At least 3 years experience in SDLC (Software Development Life Cycle)
• Bachelor's Degree/BTEC
• ISTQB/ISEB (Pref)
• At least 2 years of experience in developing RESTful APIs
• At least 3 years of test automation experience: Selenium, Jasmine, POM, Cucumber
• Certified in Java, Spring or AWS technologies (Pref)

Benefits/Perks:

• Unlimited PTO policy
  • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
  • Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
  • Group schemes with Discovery & Bonitas for medical aid
  • Group scheme with Momentum for provident fund
• RSUs
• Internet Allowance
• Flexible work hours
• Casual work environment

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-NK1

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

• Passionate about its people
• Focused on delivering the very best tech to our customers
• Offering the flexibility to work how and where you are most successful
• Obsessed with our customer’s success
• The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
• Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
• Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

The Senior Analytics Engineer is a technical data professional; able to manage, process and analyse large datasets using big data technologies such as Apache Spark, SingleStore and BigQuery as well as being able to visualise and report on these datasets. The ideal candidate will be proficient in designing and implementing efficient data workflows to move, transform, aggregate and enrich data from various sources into a centralised data warehouse and purpose-built data marts, ensuring internal code management and data quality standards are adhered to, in addition to providing users access to standard reports, rich visualisations and other analytical data assets.

What You'll Do:

• Design, develop and maintain data models, data marts and analytical data stores
• Work closely with Subject Matter Experts (SMEs), Business and Technical stakeholders to define and document business logic and transformation rules to be used in data load jobs and (materialised) analytical views
• Build and maintain data load and transformation jobs to populate data lakes, data marts and data warehouses following the Extract-Load-Transform (ELT) and Extract-Transform-Load (ETL) paradigms as appropriate
• Create and maintain reusable data assets ready for consumption by machine learning models, data visualisation tools and data analysts
• Create and maintain entity-relationship diagrams (ERDs), data dictionaries and data flow diagrams
• Create and maintain table and column metadata
• Manage code releases, deployment cycles and the associated change management processes
• Build and maintain standard reports for internal stakeholders
• Contribute to the development and expansion of common utility libraries used by data teams
• Maintain high standards of quality, integrity and accuracy in produced data assets
• Troubleshoot and resolve any issues that arise relating to data assets in the production environment in a timely manner
• Optimise total system performance related to ETL/ELT workloads and analytical queries, ensuring efficient use of compute resources and stability of data systems
• Optimise code related to ELT/ETL workloads for simplicity, reusability and efficiency and in line with best practice
• Conduct periodic integrity checks on productionalized data assets
• Safeguard sensitive company data
• Work with the data Quality Assurance (QA) function to extend and enhance programmatic validation of productionalized data assets
• Stay up-to-date with the latest big data technologies and best practices
• Automate manual data load, data transformation and data management processes
• Review and Sign off code changes
• Mentor and train junior colleagues
• Actively participate in the hiring process and performance management of team members

What You Have:

• Bachelor's or Master's degree in Computer Science, Data Science or related field
• 6+ years of experience in data pipeline development and data warehousing using big data technologies such as Apache Spark, Google DataFlow, SingleStore, Impala, Kudu and/or BigQuery
• Proven track record in developing enterprise-level data marts
• Experience with Databricks advantageous
• Experience with dbt advantageous
• Experience with Google Cloud Platform and BigQuery advantageous
• Strong SQL development experience required
• Strong Python programming skills required
• Strong knowledge of relational database management systems
• Strong data modelling and schema design experience
• Experience with workflow management tools such as Airflow, Luigi or Oozie advantageous
• Knowledge of data integration patterns, data load patterns and best practices required
• Knowledge of software development best practices and version control tools
• Strong analytical and problem-solving skills
• Strong written and verbal communication skills
• Good leadership and workload management skills and experience advantageous
• Ability to work in a team environment and collaborate with internal stakeholders

Nice to have:

•  Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks:

• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Stock Options
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Flexible work hours
• Casual work environment

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

This position will be based in Cape Town post Covid-19 and welcomes anyone who is interested in relocating.

#LI-CT1

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L'Oréal, Fanatics and Levi’s, visit www.impact.com.

Why this role is exciting! 

As a Full Stack Software Engineer on the Core team, you will be working within a fast-paced, agile team, implementing the next generation of the core user application, and building highly scalable features for the world’s biggest brands.  You will learn our cloud, data, and microservice tech stack and tools.  You will own product features from idea to production.

We work with many of the world’s best-known brands - you will be directly building the product we are selling to these companies.

What you will be doing:

• Design and develop features, modules, and services.
• Build internal APIs for sharing data and functionality
• Improve deployments of the company’s applications and services
• Troubleshoot issues before they spoil your weekend
• Work with external APIs
• Be part of a continuously improving, agile team

Does this sound like you?

• 8+ years’ experience building software
• Fluent in Java Spring Framework
• Fluent in relational databases
• Fluent in JavaScript with Vue, React, and/or Angular.
• Experience building applications with public cloud providers and serverless technologies
• Experience with NoSQL database like Elastic and Scylla
• Familiar with message buses like Kafka
• Familiar with Jenkins CI/CD pipelines
• Ready to learn from a team that has taken companies from startup to billion-dollar unicorns
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled.
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

__________

Salary Range: $140,000 - $160,000 (USD) per year, eligibility to receive additional variable bonus contingent on Company performance, eligibility to receive equity award.

This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

__________

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-Hybrid

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

• Passionate about its people
• Focused on delivering the very best tech to our customers
• Offering the flexibility to work how and where you are most successful
• Obsessed with our customer’s success
• The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
• Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
• Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 1000 employees and sixteen offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement. 

Your Role at Impact:

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks:

• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Stock Options
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Flexible work hours
• Casual work environment

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-NK1

The Company: 

impact.com is the global leader in Partnership Automation software. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb and Uber to help them manage all different types of partnerships, including Influencers, affiliates, publishers and strategic partnerships Our combined suite of products covers the entire partnership lifecycle, including recruiting, onboarding, contracting, tracking and payments. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 1000 employees and seventeen offices across the United States, Europe, Africa, and Asia. 

impact.com is passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you. 

Why this role is exciting!

As a Senior Software Engineer on the New Initiatives team, you will be working within a fast-paced, agile team, implementing the next generation of extensions to the core user application, and building highly scalable features for the world’s biggest brands.  You will learn our cloud, data, and microservice tech stack and tools.  You will own product features from idea to production.

We work with many of the world’s best-known brands - you will be directly building the product we are selling to these companies.

What you will be doing:

• Collaborate with a distributed team to fulfill the department's quarterly objectives
• Develop code independently 
• Write and maintain design, user and test documentation
• Become familiar with technologies used on the squad
• Perform triage functionality through verification and fixing of bugs
• Build customer and non customer facing code
• Support software testing and quality assurance processes to ensure high-quality deliverables
• Create SQL for Tech Updates and ensure this is ready for review
• Keeps technically abreast of trends and advancements within area of specialization, incorporating these improvements where applicable
• Review business needs, requirements, technical specifications
• Research and prototype new technologies
• Influence system wide architecture
• Regularly review peer contributions and take part in constructive retrospectives to increase efficiency
• Contribute to creative solutions that help make the development process more efficient

Does this sound like you? 

• Completed B.S. In Computer Science or related field or equivalent professional experience
• Open source contributions are beneficial
• 5+ years experience: Java 8 +, SQL, Unix shell commands, version control, JDBC, OR Tools (Hibernate, JPA), Spring MVC, HTTP/Rest protocols, build tools (Gradle/Maven), CI (Jenkins/Bamboo/etc), JVM & Garbage collection, NOSQL & Data lakes, Cloud Computing, Load balancing
• Test Driven Development (TDD) experience
• Continuous Integration / Delivery methods, tooling, integrations
• Experience working with Large Scale processing
• Exposure and experience in any Google Cloud technology highly desired
• Knowledge of Digital Marketing is a big plus
• Exposure to front end technologies
• Experience Mentoring / Training teams
• Ready to learn from a team that has taken companies from startup to billion-dollar unicorns
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA

What we offer:

• Competitive salary and benefits package
• Work closely with some of the world’s best in the industry 
• An established company with a cool, high-velocity work ethos, where you can leave your mark on the organization!
• Address exciting opportunities and complex engineering challenges in the leading partnership automation provider
• Become part of an international community having the ability to travel abroad and work in all our headquarters
• An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Role Title: Senior Software Engineer I

The Company: 

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you. 

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and eleven offices across the United States, Europe, Africa, and Asia. 

Why is this role exciting?

You'll enhance the user experience on the Impact platform, creating a next-gen experience for brands to discover, connect, and interact with the world’s millions of partners (creators, media companies, deal sites, ambassadors, anyone).  Enabling them to generate income from their passions..

What you will be doing:

• Developing backend services on the cloud that power our user interfaces
• Integrating with different 3rd party APIs including Google and Facebook
• Participating in the full software development lifecycle, providing insights and contributing to decisions impacting our team
• Maintaining legacy systems and bug fixes
• Learning new technology and sharing the knowledge that you learn

Does this sound like you?

• Hard working, passionate & dedicated
• 5 + years experience using Java
• 5 + years experience with relational databases
• Experience working with micro service architecture or SOA
• Love working in the backend or the frontend
• Familiar with agile software development process and being an Agile Warrior
• Familiar with TDD methodology. Able to write unit tests and integration tests first to produce high quality code and expose existing bugs
• Experience building on cloud platforms (GCP, Azure, or AWS), GCP preferred
• Working knowledge of Spring Framework or Spring Boot
• Tertiary qualification in Information Technology, Computer Science or similar
• A creative, enthusiastic and fun team player, with attention to detail
• A fast learner who loves solving problems
• A great communicator who enjoys working cross teams to build scalable applications

Salary Range: $130,000 - $150,000 per year, plus eligible to receive Restricted Stock Unit (RSU) grant and additional variable annual bonus contingent on Company performance. *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.
• Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

The Company: 

At impact.com, our culture is our soul. We are passionate about our people, our technology, and the success of our customers. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity are rewarded. If you are looking to join a team where your opinions and contributions are valued, and you enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com is the global leader in Partnership Automation. We work with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full partnership lifecycle including onboarding, tracking ads, paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, impact.com has grown to over 1,000 employees and thirteen offices across the United States, Europe, Africa, and Asia. 

Why this role is exciting! 

As a Software Engineer at impact.com, you'll work on a global team, building real time data processes at-scale. You can be part of the design and build of distributed systems with an opportunity to become an expert in the field.

We work with many of the world’s best-known brands - you will be directly building the product we are selling to these companies.

What you will be doing: 

• Design, code, and automate tests for new product features
• Resolve real-world challenges for brands on our Partnership Platform
• Address complex technical engineering issues related to scale and performance
• Engage directly with the Product team and other engineers to gather and understand requirements
• Be part of an agile team process and continuous improvement
• Collaborate with remote team members using tools like Slack and Zoom
• Participate in an on-call rotation schedule as part of the team's commitment to own production

Does this sound like you?

• 1-5 years of experience in programming using open source technologies
• Strong communication skills
• A problem-solver, eager to address challenges and deliver solutions
• Thrives independently and when collaborating within a team
• B.S. in Computer Science or equivalent experience
• Tools & Skills
• Java / JavaScript / SQL / Spring Framework
• Git | Gradle | IntelliJ
• MacOs / Linux | Cloud Computing

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited PTO
• Flexible work hours / Hybrid remote-office model
• 6-Months Paid Parental Leave
• Stock Grants
• Weekly catered lunch, stocked kitchen to keep you fueled
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

Salary Range: $100,000 - $130,000 per year, plus eligible to receive Restricted Stock Unit (RSU) grant and additional variable annual bonus contingent on Company performance. *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-Onsite

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and we are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L'Oréal, Fanatics and Levi’s, visit www.impact.com.

Why this role is exciting:

As a Full Stack Developer, you’ll be working within a small fast-paced agile scrum team building an integral piece of the client portal. We are composed of highly cohesive and loosely coupled teams to maximize productivity and encourage ingenuity. At impact.com you will not be just another cog in the machine. You will be a key contributor, able to let your ideas and talents flourish, striving towards building better software!

Does this sound like you?

• Diploma or BS in Computer Science or related field or equivalent professional experience.
• 3+ years professional software engineering experience.
• Good command of the Java language and familiarity with functional style of programming.
• Experience with modern JavaScript libraries and frameworks.
• Experience in SQL and NoSQL databases (MySQL, MongoDB, Cassandra, or similar).
• Skills with real time streaming technologies like Kafka or Google Pub/Sub is a plus.
• Experience deploying and monitoring end-to-end web applications and utilizing tools like Gradle, Maven, and/or Jenkins is a plus
• Experience in Spring and Hibernate is a plus.
• Excellent communication and teamwork skills.
• Good command of a Linux environment.
• Inclination to work with financial software.

Responsibilities:

• Master the frameworks, languages, tools, and services used
• Deliver software solutions for Impact platform with awareness of customer needs
• Building, maintaining, and monitoring scalable software that processes thousands of events per second in order to solve complex business problems.

• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled.
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

__________

Salary Range: $100,000 - $125,000 per year, eligibility to receive additional variable bonus contingent on Company performance, eligibility to receive equity award.

This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

__________

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-Onsite

The Company: 

impact.com is the global leader in Partnership Automation software. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb and Uber to help them manage all different types of partnerships, including Influencers, affiliates, publishers and strategic partnerships Our combined suite of products covers the entire partnership lifecycle, including recruiting, onboarding, contracting, tracking and payments. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 1000 employees and seventeen offices across the United States, Europe, Africa, and Asia. 

impact.com is passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you. 

Why this role is exciting!

As a Software Engineer on the New Initiatives  team, you will be working within a fast-paced, agile team, implementing the next generation of extensions to  the core user application, and building highly scalable features for the world’s biggest brands.  You will learn our cloud, data, and microservice tech stack and tools.  You will own product features from idea to production.

We work with many of the world’s best-known brands - you will be directly building the product we are selling to these companies.

What you will be doing:

• Develop, test and maintain software for the Platform
• Build meaningful unit, functional and integration level tests for the software built
• Collaborate with a distributed team to fulfill the department's quarterly objectives
• Develop code both independently and while pair programming
• Write and maintain design, user and test documentation
• Become familiar with technologies used on the squad
• Perform triage functionality through verification and fixing of bugs
• Build customer and non customer facing code
• Support software testing and quality assurance processes to ensure high-quality deliverables
• Keeps technically abreast of trends and advancements within area of specialization, incorporating these improvements where applicable
• Review business needs, requirements, technical specifications

Does this sound like you? 

• Completed B.S. In Computer Science or related field or equivalent professional experience
• Open source contributions are beneficial
• Experience working with Java, Spring and related Technologies
• 3+ years Software Development
• Agile / Iterative processes. Kanban / Scrum
• Knowledge of Relational Databases, Table design, SQL
• Test Driven Development (TDD) experience
• Continuous Integration / Delivery methods, tooling, integrations
• Experience working with Large Scale processing
• Exposure and experience in any Google Cloud technology highly desired
• Experience in monitoring, alerting and production support
• Good understanding of JVM and Garbage Collection
• Ready to learn from a team that has taken companies from startup to billion-dollar unicorns
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA

What we offer:

• Competitive salary and benefits package
• Work closely with some of the world’s best in the industry 
• An established company with a cool, high-velocity work ethos, where you can leave your mark on the organization!
• Address exciting opportunities and complex engineering challenges in the leading partnership automation provider
• Become part of an international community having the ability to travel abroad and work in all our headquarters
• An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

• Passionate about its people
• Focused on delivering the very best tech to our customers
• Offering the flexibility to work how and where you are most successful
• Obsessed with our customer’s success
• The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
• Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
• Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

As a Software Quality Assurance Engineer at Impact, your key responsibilities will carry a dual  mandate, being to deliver the highest quality software to our end users while simultaneously ensuring the persistence of the quality standard by means of automated regression. This is a rare opportunity in QA to have a direct influence on the quality of our software through every phase of the feature delivery workflow. This role will fully encompass all responsibilities associated with the Quality Assurance complement for a designated squad.

The applicant who is ultimately successful will be expected to scrutinize new features with a high attention to detail and document the methodology utilised in the form of a detailed test plan containing the respective test cases specific to the feature.  Upon successful deployment of the feature, the scenarios detailed in the test plan are then to be automated using Java and selenium webdriver.

The person filling this role will also be mandated with conducting the regression testing phase of the deployment workflow process and reporting on results timeously. The successful candidate will partner closely with software Development Engineers and Product Managers to understand product requirements as well as functionality for developing appropriate build scripts, test plans and test cases.

What You'll Do:

• Accountable for Automation Testing
• Accountable for creating, configuring and maintaining a suite of automated regressions tests & their environment
• Test Planning & Analysis of Requirements
• Sign-off on manually scripted test cases
• Review and action pull requests 
• Review product design documentation to ensure that requirements stated are correct, unambiguous, and verifiable.
• Consult with product development to evaluate system interfaces, operational requirements, and performance requirements of the overall system.
• Define test methods and create test plans for new or updated software projects to determine if the software will perform accurately and reliably according to documented requirements as well as established standards under both normal and abnormal conditions
• Recommend design improvements or corrections to engineers throughout the SDLC.
• Maintain effective communication with the project software engineers on project limitation, capability, performance requirement and hardware interface changes.
• Execute test plans and create test reports to describe program evaluation, testing, and correction.
• Testing will include functional and nonfunctional, integration, regression, system, smoke and sanity testing (minimum)
• Monitor program performance after implementation to prevent re-occurrence of program operating problems and ensure efficiency of operation.
• Conduct compatibility tests with vendor-provided programs.
• Formulate and design software systems, using scientific analysis and mathematical models to predict and measure outcome and consequences of design.
• Create test tools that facilitate data gathering and test method execution.
• Support manufacturing by verifying fixture software or any software used during production.
• Participate in risk management meetings.
• Scripting of test cases against manually scripted test cases / TestRail
• Run regression tests against the applications then diagnose & report all issues
• Implement automated tests using a Selenium framework
• Defect Management
• Implement scripts and server configurations for automated build and testing environments
• Provide reports and procedures on Automation runs & progress
• Reporting and tracking test metrics such as test and code coverage
• Ensure QA automated test framework is documented, with focus on continuity

What You Have:

• Solid understanding of computer programming and software development
• Ability to troubleshoot equipment problems and perform complex system tests
• Creative thinking skills
• Detail-oriented personality
• Excellent manual dexterity
• Ability to communicate well to other members of the development team
• At least 3 years experience in SDLC (Software Development Life Cycle)
• Bachelor's Degree/BTEC
• ISTQB/ISEB (Pref)
• At least 2 years of experience in developing RESTful APIs
• At least 3 years of test automation experience: Selenium, Jasmine, POM, Cucumber
• Certified in Java, Spring or AWS technologies (Pref)

Benefits/Perks:

• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Stock Options
• 4-year vesting schedule pending Board approval
• Internet Allowance
• Flexible work hours
• Casual work environment

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-NK1

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

• Passionate about its people
• Focused on delivering the very best tech to our customers
• Offering the flexibility to work how and where you are most successful
• Obsessed with our customer’s success
• The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
• Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
• Obsessed with making a difference in business and to the wider community  

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

As a Software Quality Assurance Engineer at Impact, your key responsibilities will carry a dual  mandate, being to deliver the highest quality software to our end users while simultaneously ensuring the persistence of the quality standard by means of automated regression. This is a rare opportunity in QA to have a direct influence on the quality of our software through every phase of the feature delivery workflow. This role will fully encompass all responsibilities associated with the Quality Assurance complement for a designated squad.

The applicant who is ultimately successful will be expected to scrutinize new features with a high attention to detail and document the methodology utilised in the form of a detailed test plan containing the respective test cases specific to the feature.  Upon successful deployment of the feature, the scenarios detailed in the test plan are then to be automated using Java and selenium webdriver.

The person filling this role will also be mandated with conducting the regression testing phase of the deployment workflow process and reporting on results timeously. The successful candidate will partner closely with software Development Engineers and Product Managers to understand product requirements as well as functionality for developing appropriate build scripts, test plans and test cases.

What You'll Do:

• Accountable for Automation Testing
• Accountable for creating, configuring and maintaining a suite of automated regressions tests & their environment
• Test Planning & Analysis of Requirements
• Sign-off on manually scripted test cases
• Review and action pull requests 
• Review product design documentation to ensure that requirements stated are correct, unambiguous, and verifiable.
• Consult with product development to evaluate system interfaces, operational requirements, and performance requirements of the overall system.
• Define test methods and create test plans for new or updated software projects to determine if the software will perform accurately and reliably according to documented requirements as well as established standards under both normal and abnormal conditions
• Recommend design improvements or corrections to engineers throughout the SDLC.
• Maintain effective communication with the project software engineers on project limitation, capability, performance requirement and hardware interface changes.
• Execute test plans and create test reports to describe program evaluation, testing, and correction.
• Testing will include functional and nonfunctional, integration, regression, system, smoke and sanity testing (minimum)
• Monitor program performance after implementation to prevent re-occurrence of program operating problems and ensure efficiency of operation.
• Conduct compatibility tests with vendor-provided programs.
• Formulate and design software systems, using scientific analysis and mathematical models to predict and measure outcome and consequences of design.
• Create test tools that facilitate data gathering and test method execution.
• Support manufacturing by verifying fixture software or any software used during production.
• Participate in risk management meetings.
• Scripting of test cases against manually scripted test cases / TestRail
• Run regression tests against the applications then diagnose & report all issues
• Implement automated tests using a Selenium framework
• Defect Management
• Implement scripts and server configurations for automated build and testing environments
• Provide reports and procedures on Automation runs & progress
• Reporting and tracking test metrics such as test and code coverage
• Ensure QA automated test framework is documented, with focus on continuity

What You Have:

• Solid understanding of computer programming and software development
• Ability to troubleshoot equipment problems and perform complex system tests
• Creative thinking skills
• Detail-oriented personality
• Excellent manual dexterity
• Ability to communicate well to other members of the development team
• At least 3 years experience in SDLC (Software Development Life Cycle)
• Bachelor's Degree/BTEC
• ISTQB/ISEB (Pref)
• At least 2 years of experience in developing RESTful APIs
• At least 3 years of test automation experience: Selenium, Jasmine, POM, Cucumber
• Certified in Java, Spring or AWS technologies (Pref)

Benefits/Perks:

• Unlimited PTO policy
  • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
  • Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
  • Group schemes with Discovery & Bonitas for medical aid
  • Group scheme with Momentum for provident fund
• RSUs
• Internet Allowance
• Flexible work hours
• Casual work environment

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-NK1

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L'Oréal, Fanatics and Levi’s, visit www.impact.com.

Why this role is exciting!

An exciting opportunity to join the Customer Engineering group at a global company that has teams across New York, Santa Barbara, Cape Town and Sydney. We are scaling fast globally, with a constant focus on functions that can elevate, delight, retain and grow our customer’s experience. As a Software Technical Support Engineer, you will be in the middle of all technical issues facing our client base and will be using your technical expertise to help identify improvements to our technology.

What you will be doing:

• Leading technical integrations of new clients
• Manage and support existing integrations
• Identify and spec out tools/reports that assist with our troubleshooting processes 
• Work closely with other functional teams such as Engineering, Product, Solutions and Customer Success
• Resolve tickets in the incoming Technical Services queue
• Take end-to-end ownership of customer technical issues, including initial troubleshooting, identification of root cause, issue resolution and communication
• Assisting in the creation of technical related help content / documentation that is made available to clients

Does this sound like you?

• Undergraduate degree in Computer Science, Engineering, Science, Maths or related Science or Commerce discipline
• 3+ years experience in Integration Support, Sales Engineering, Software Development or related discipline, preferably in an external customer-facing capacity.
• Ability to perform log analysis, including writing SQL queries.
• Experience in Web application and tool development is preferred.
• Experience of at least one scripting / programming language (Python, PHP) is preferred.
• Passion for solving customer issues in a fast paced environment
• Excellent verbal and written communication skills
• Ability to learn new technologies quickly and work independently
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled.
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

_________

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

The Company:

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L'Oréal, Fanatics and Levi’s, visit www.impact.com.

Your Role at Impact:

The Primary Objective of the Test Engineer position is to be a combination of Software Developer Engineer and Tester (SDET). Test Engineers support engineering by assuring quality, identifying risk and writing code to automatically test the platform.

What You'll Do:

• Design, Code, and Automate Tests for new features
• Work directly with Product & Engineering to gather requirements
• Be part of an agile team process and continuous improvement
• Collaborate over Slack and Zoom with remote team members
• Analyze User Requirements to Create and identify test Scenarios
• Write code to test the Product

What You'll Have:

• 1-5 years experience programming using open source technologies
• Good communication skills
• Strong attention to detail
• Work well independently and collaboratively
• B.S. in Computer Science or equivalent experience
• Experience with Test Pyramid including Unit, Integration, End-to-End
• Tools & Skills:
  
  • Java / Ruby / Python / JavaScript | SQL
  • Git | Gradle / Maven | IntelliJ / Eclipse
  • MacOs / Linux | Cloud Computing
  • Selenium / Cypress / Postman

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.
• Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled.
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.