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We’re hiring! We are entering an exciting new phase in our evolution, and we want you to grow with us. Check out the current opportunities at impact.com to find your place on our team.

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Business Operations

Creator Growth Manager

New York

The Company:

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics, visit www.impact.com.

Why this role is exciting!

This role is a unique opportunity to shape the future of affiliate marketing, where creators and influencers are the next generation of top performers. As a Growth Marketing Creator, you’ll be a key player in educating and empowering creators to not only thrive as influencers but also as affiliate marketers. You'll leverage cutting-edge technology to redefine what partnerships mean, helping creators turn their influence into sustainable businesses.

What you will be doing:

Merchandise key segments of creators and brands to increase creator liquidity.
Manage onboarding creators and ensure a smooth integration.
Collaborate with marketing and product teams to design initiatives that support creators’ growth on the platform.
Develop and execute strategies to increase engagement, retention, and success rates of creators.
Create content and other resources to help creators maximize their impact.com experience and optimize their partnership opportunities.

Does this sound like you?

Are you obsessed with getting great results? Our ideal candidate is a professional with demonstrable refined analytical and organizational skills and experience in growth strategy, analytics, production, automation, testing, and deliverability. You should be detail-oriented and able to work proficiently under pressure. Your role will focus on boosting creator engagement through strategic in-app placements and merchandising efforts. You’ll collaborate closely with various stakeholders to strengthen partnerships and drive marketplace performance.

Benefits (Perks):

Medical, Dental and Vision insurance
Unlimited PTO
Flexible work hours
Maternity/Paternity leave
Free Affiliate & Partnerships Industry Fundamentals Certification by PXA
Catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled
Flexible spending accounts and 401(k)
An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
An established company with a cool, high-velocity work ethos, where each person can make a difference!

Salary range: Salary range: $100,000-$120,000 base salary + 5% company performance bonus, per year, plus eligibility to receive a Restricted Stock Unit (RSU) grant.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI_NewYork_NewYork

Finance

Associate General Counsel

Columbus, New York, Santa Barbara

The Company:

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting-edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics. Visit www.impact.com.

Your Role at impact.com:

This role will work cross-functionally with various teams throughout the company but mainly will focus on supporting our corporate, securities, and M&A (Mergers and Acquisitions) functions, and HR and operations teams. The Senior Counsel is responsible for drafting and negotiating agreements (using existing templates, improving or creating templates, drafting terms and/or contracts for unique deals and third-party paper), and for advising business teams as a partner in achieving the company’s objectives. The Senior Counsel will also be responsible for protecting the Company’s interests, including mitigating risk and liability, in areas such as confidential information, intellectual property, and revenue. This requires a lot of discretion, self-confidence, flexibility, and adaptability.

Responsibilities:

Advising on, participating in, and managing all aspects of M&A, including deal structuring of complex transactions, due diligence, contract negotiation, and regulatory compliance, all while ensuring the transaction is legally sound while protecting the Company’s interests.
Assisting with HR matters at all levels of the Company (Board Advisors, executives, employees and independent contractors);
Facilitating strategic relationships on behalf of the Company by advising on deal structuring, drafting custom terms and conditions, negotiating terms and ensuring that the deals that are concluded are in accordance with the Company’s pricing and authority matrix;
Preparing materials for Board Meetings, the corporate secretary function, and maintaining and managing the Company’s cap table; and
Navigating continuously and developing compliance programs around the globe;
Collaborating cross-functionally and developing new processes and procedures to support internal clients; and
Other duties as assigned by the Company.

Qualifications:

Law degree from a US, ABA-accredited law school.
Current State Bar Membership in practice jurisdiction (which may be through reciprocity, as applicable).
Experience managing the end-to-end negotiation of high dollar value, high visibility, complex commercial agreements, including M&A, sales agreement, and strategic partnership agreements; including:

1. Transaction structuring: analyzing potential deals, advising on the best legal structure for mergers or acquisitions, and developing transaction strategies.
2. Due diligence: conducting thorough legal reviews of target companies, including contracts, intellectual property, regulatory compliance, and financial records to identify potential risks.
3. Contract drafting and negotiation: drafting and negotiating key transaction documents, such as purchase agreements, shareholder agreements, confidentiality agreements, and other ancillary agreements.
4. Regulatory compliance: advising the Company on relevant antitrust laws, securities regulations, and other applicable legal considerations.
5. Corporate law: Deep knowledge of corporate governance, securities laws, and relevant legal principles.
6. Analytical skills: Ability to evaluate complex legal issues, identify potential risks, and provide sound legal advice.
7. Negotiation skills: Excellent negotiation abilities to secure favorable terms for clients in complex transactions.
8. Drafting expertise: Proficiency in drafting and reviewing legal documents with precision and clarity.
9. Communication Skills: Effective communication with clients, colleagues, and other stakeholders, and comfortability in advising decision-makers and keeping in close communication with stakeholders, updating them on transaction progress, and addressing legal concerns.
10. Team collaboration: Working with other professionals including investment bankers, accountants, other legal specialists and internal teams from early term sheet conversations through deal close.
11. Ownership: Experience with ownership over internal programs and the ability to project manage across departments.
12. Balancing: capable of balancing workload and competing priorities while focusing on the Company's goals.

8+ years of experience in a law firm (or combination of law firm and in-house experience) handling comparable matters.

Work environment:

Fast-paced environment with demanding deadlines, often requiring long hours during deal closures.
May involve travel to meet with internal clients and other parties involved in transactions.

Salary range: $225,000.00 - $235,000.00 per year, plus an additional 5% variable annual bonus contingent on Company performance and eligible to receive a Restricted Stock Unit (RSU) grant.

Benefits (Perks):

Medical, Dental and Vision insurance
Unlimited responsible PTO
Flexible work hours
Parental Leave
Technology Stipend
Catered lunch every Tuesday, Wednesday, and Thursday, a healthy snack bar, and great coffee to keep you fueled.
Flexible spending accounts and 401(k)
An employee-led culture team that plans inclusive events- meaningful time together and other events to celebrate our many successes!
An established company with a cool, high-velocity work ethos, where each person can make a difference!

#LI_New_York_New_York

#LI_Santa_Barbara

#LI_Columbus

Sales

Account Executive

New York

The Company:

At impact.com our culture is our soul. We are passionate about our people, and our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting-edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity are rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

Your Role at impact.com:

We are growing our sales organization to accommodate the increasing demand for our solution. As an Account Executive, you will be engaging directly with SaaS businesses of all sizes, helping them to grow their business through partnership marketing. You will use proactive and inbound selling strategies to find and close new business and grow the customers' usage of the impact.com platform over time. You will use your knowledge of digital marketing to act as a trusted advisor and business consultant, running the sales process end-to-end with the customer. Be the face and name of impact.com to some of the most well-known brands worldwide.

What You'll Do:

Develop and be responsible for your own annual, quarterly, and monthly territory business plan
Generate pipeline by proactively sourcing opportunities within the designated territory
Run discovery calls with C-level executives and department leaders
Sell through internal champions to multiple stakeholders, as well as directly to C -level
Prepare & deliver world-class demos and value-based presentations
Answer prospects’ questions about product value, uses, integrations, and implementation
Proactively drive the process with a prospective client from initial prospecting to a signed contract and internal handoff
Drive active engagement by all internal and external stakeholders necessary to close a deal
Update SFDC daily with all relevant details needed to reflect business reality

What You Have:

Bachelor's Degree or equivalent experience.
3+ years of closing experience, strong knowledge or experience in SaaS Sales
Independent person with strong communication, effective problem-solving, networking, and presentation skills
Have a sharp focus on their goals and a belief that their daily, weekly, and monthly activities will help achieve them
Have the desire and commitment to do what it takes to be successful in sales
Have experience in value-based selling (i.e. The Challenger Sale)
Growth Mindset - naturally curious, prioritizes self development

Salary range: Salary range: $200-$216K potential total on target earnings (base + commission), per year, plus eligibility to receive a Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

Medical, Dental, and Vision insurance
Unlimited responsible PTO
Flexible work hours
Continued access to Affiliate & Partnerships Industry Fundamentals Certification by PXA
Parental Leave
Technology Stipend
Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled.
Flexible spending accounts and 401(k)
An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
An established company with a cool, high-velocity work ethos where each person can make a difference!

We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI_NewYork_NewYork

Account Executive, Commercial

New York

The Company:

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

Why this role is exciting!

We are growing our sales organization to accommodate the increasing demand for our solution. We are looking for an experienced and dynamic sales person to own one of our top territories in North America. You will have the opportunity to grow rapidly and gain exposure to new marketing technologies as we progress! As an Account Executive, Commercial, you will be responsible for driving the sales process with prospective customers. Strong consultative and analytical skills are important for successful navigation from solution demo, the definition of the scope and final contract. Be the face and name of impact.com to some of the most well-known brands worldwide.

Responsibilities:

Sell the product to the appropriate accounts and manage towards hitting a preset revenue target.
Generate pipeline by proactively sourcing opportunities within the designated territory.
Prepare & deliver world-class demos and value-based presentations.
Answer prospects’ questions about product value, uses, integrations, and implementation.
Pro-actively drive the process with a prospective client from initial prospecting to a signed contract and internal handoff.
Drive active engagement by all internal and external stakeholders necessary to close a deal.
Update SFDC daily with all relevant details needed to reflect business reality.

Does this sound like you:

Bachelors Degree or equivalent experience.
Ideally 2+ years of closing experience, within SaaS.
Must be a true hunter!
Must be willing to work out of the NYC office 3x a week, at the minimum
Independent person with the desire to excel in a competitive and highly rewarding industry.
Strong communication, effective problem-solving, networking and presentation skills.
Proven track record of building territories and addressing client needs.
Experience handling objections at multiple levels of enterprise organizations.

Benefits (Perks):

Medical, Dental and Vision insurance
Unlimited responsible PTO
Flexible work hours
Parental Leave
Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.
Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled
Flexible spending accounts and 401(k)
An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
An established company with a cool, high-velocity work ethos, where each person can make a difference!

Salary Range: $150-$200K OTE potential total on target earnings (base + commission), per year, plus eligibility to receive Restricted Stock Unit (RSU) grant.

This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

#LI-Santa Barbara

#LI-New York, New York

Business Development Representative

New York

The Company:

At impact.com our culture is our soul. We are passionate about our people, and our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting-edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity are rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to purchase, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics, and more, visit www.impact.com.

Your Role at impact.com:

We are offering a unique opportunity to get an incredible amount of experience with a premier SaaS company. As a Business Development Representative, you will get to learn from a management team that has a proven track record and be put on a fast track to develop your career. You’ll engage with marketing leaders from top tier brands and innovative start-ups, helping them understand how Impact can bring new value to their business.

What You'll Do:

Educate and qualify prospects about our transformative technology and the solution Impact provides for their marketing challenges
Create opportunities for our account executive team through a combination of cold calling, email campaigns, and social selling techniques
Work closely with Account Executives to build a pipeline for Impact’s products
Track and manage prospects through Salesforce.com
Participate in team meetings, networking, trade show events and activities to grow the business
Providing valuable market and product feedback to continue to drive Impact’s business development strategy

What You Have:

Bachelor's Degree or Equivalent Experience
Experience in any customer-facing service industry (retail, telesales, real-estate etc.)
Excited by the prospect of getting an incredible amount of experience with all critical business functions - Sales, Business Development, Marketing, Client Services, Product, Technology and Finance
Knowledge of Salesforce.com is a plus
Above all else - hungry, humble and smart. Self-motivated and can get passionate about marketing & technology

Nice to have:

Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits (Perks):

Medical, Dental and Vision insurance
Unlimited responsible PTO
Flexible work hours
Continued access to Affiliate & Partnerships Industry Fundamentals Certification by PXA
Parental Leave
Technology Stipend
Office only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled.
Flexible spending accounts and 401(k)
An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
An established company with a cool, high-velocity work ethos, where each person can make a difference!

Salary Range: $76,500 potential total on target earnings (base + commission), per year, plus eligibility to receive Restricted Stock Unit (RSU) grant.

#LI_NewYork_NewYork

Business Development Representative, Inbound

New York

Role Title: Business Development Representative - Inbound

The Company:

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

Why this role is exciting!

We are offering a unique opportunity to get an incredible amount of experience working with the world’s leading partnership management platform. You will be the first line of contact at impact.com responsible for generating new business through inbound opportunities by helping prospects understand the value of impact.com’s 3 SKUs. Your experience collaborating across sales, demand generation, sales/marketing operations, and more will allow for invaluable learning opportunities and skill development.

What you will be doing:

Engage with inbound contact forms/inquiries, web chats, emails to assess qualification of prospects
Educate and qualify prospects about our transformative technology and the 3 SKUs Impact provides for their marketing challenges
Work closely with Account Executives across all segments - customer & new logo, to build a pipeline for impact.com’s products. Additionally you will work closely with Demand Generation, Marketing Operations, and more to streamline workflows.
Track and manage prospects through Salesforce.com and leverage tools like Outreach.io, Sales Navigator, ZoomInfo, and more.
Schedule high-impact appointments with those who are of good potential with Account Executives
Providing valuable market and product feedback to continue to drive impact.com’s business development strategy

Does this sound like you?

Experience in any customer-facing service industry (retail, telesales, real-estate etc.)
Excited by the prospect of getting an incredible amount of experience with all critical business functions - Sales, Business Development, Marketing, Client Services, Product, Technology and Finance
Confident and courteous verbal and written communication skills
Above all else - hungry, humble and smart. Self-motivated and can get passionate about marketing & technology

Salary Range: Salary: $58,500 per year, plus additional Variable Commission Plan (Additional $18000) contingent on performance and eligible to receive Restricted Stock Unit (RSU) grant.

Benefits (Perks):

Medical, Dental and Vision insurance
Unlimited PTO
Flexible work hours
Maternity/Paternity leave
Free Affiliate & Partnerships Industry Fundamentals Certification by PXA
Catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled
Flexible spending accounts and 401(k)
An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
An established company with a cool, high-velocity work ethos, where each person can make a difference!

#LI_NewYork,NewYork_Hybrid

Business Development Representative, Inbound

New York

Role Title: Business DevelopmentRepresentative, Inbound

The Company:

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit www.impact.com.Why this role is exciting!

Your Role at impact.com:

What You'll Do:

Engage with inbound contact forms/inquiries, web chats, emails to assess qualification of prospects
Perform outbound activities to engage with various types of marketing leads
Educate and qualify prospects about our transformative technology and the 3 SKUs Impact provides for their marketing challenges
Work closely with Account Executives across all segments - customer & new logo, to build a pipeline for impact.com’s products. Additionally you will work closely with Demand Generation, Marketing Operations, and more to streamline workflows.
Track and manage prospects through Salesforce.com and leverage tools like Outreach.io, Sales Navigator, ZoomInfo, and more.
Schedule high-impact appointments with those who are of good potential with Account Executives
Providing valuable market and product feedback to continue to drive impact.com’s business development strategy

What You Have:

Experience in any customer-facing service industry (retail, telesales, real-estate etc.)
Excited by the prospect of getting an incredible amount of experience with all critical business functions - Sales, Business Development, Marketing, Client Services, Product, Technology and Finance
Confident and courteous verbal and written communication skills
Above all else - hungry, humble and smart. Self-motivated and can get passionate about marketing & technology

Salary Range: Salary: $58,500 per year, plus additional Variable Commission Plan (Additional $18000) contingent on performance and eligible to receive Restricted Stock Unit (RSU) grant.

Benefits (Perks):

Medical, Dental and Vision insurance
Unlimited responsible PTO
Flexible work hours
Continued access to Affiliate & Partnerships Industry Fundamentals Certification by PXA
Parental Leave
Technology Stipend
Office only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled.
Flexible spending accounts and 401(k)
An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
An established company with a cool, high-velocity work ethos, where each person can make a difference!

#LI_NewYork,NewYork_Hybrid

Creator Relations Manager

New York

The Company:

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

Your Role at impact.com:

impact.com is seeking a Creator Relations Manager to run day-to-day creator onboarding focused on new creator growth and retention. This role is critical in helping creators on the impact.com platform understand how to utilize our tools to thrive and grow. The Creator Relations Manager will establish 1:1 relationships with creators who have joined the platform within the quarter, conducting onboarding calls and emailing various strategies to grow their overall brand partnerships and to start earning with their partners.

As the Creator Relations Manager you will be responsible for monitoring newly joined creators & getting in touch with them to have a friendly 1:1 touch point as soon as they join. You’ll also be responsible for tracking your outreach, goals, and performance.

This role is the first of a new Creator Relations team that will eventually comprise various levels of creator management spanning the creator lifecycle on the platform. A unique opportunity to shape and nurture the future of impact.com creators, playing a key part in enhancing our brand’s influence and visibility on a global stage. The role will report to the Senior Manager, Creator Relations. Passion for influencer marketing, relationship building, talking on the phone, educating, and meeting new people are required!

What You'll Do:

Creator Onboarding:

Manage a pipeline of thousands of creators
Conduct 1-1 and group calls with creators to set them up & teach them the impact.com platform technology

Creator Growth:

Assist creators in partnering with brands on both affiliate and campaigns
Analyze and provide recommendations from individual and network-wide data to help grow creator’s earnings & partnerships
Work with the data team to develop and uncover network-wide data & individual creator reporting

Relationship Management:

Get to know the creators you’re onboarding
Establish trust and comradery to lay the foundation of the creator’s relationship with impact.com
Be positive, helpful, and relatable in your conversations

Data and Reporting:

Learn and understand our data reporting system
Download weekly list of newly joined creators & use excel functions to parse out existing creator communications
Track portfolio performance and utilize data to spearhead daily activities

What You Have:

3+ years of experience working with creators & managing creator relationships
Strong understanding of social media platforms, influencer marketing trends, and engagement strategies
Excellent communication and interpersonal skills with a focus on relationship-building
Loves talking on the phone
Strong organizational skills including experience with Google Sheets
Creative thinker with the ability to craft engaging experiences and content tailored to creator audiences
A self-starter mentality & drive for excellence
Analytical thinker with the ability to digest data and turn it into shareable & actionable insights

Nice to have:

Prior experience onboarding customers
Knowledge of impact.com platform
Love of data digging, google sheets & formulas, and reporting on metrics
Passion for creator affiliate marketing

Affiliate & Partnerships Industry Fundamentals Certification by PXA

Salary range: $75,000.00- $98,000.00 base salary with a variable target of $18,750.00 - $24,500.00 plus eligibility to receive Restricted Stock Unit (RSU) grant.

Benefits (Perks):

Medical, Dental and Vision insurance
Unlimited responsible PTO
Flexible work hours
Continued access to Affiliate & Partnerships Industry Fundamentals Certification by PXA
Parental Leave
Technology Stipend
Office only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled.
Flexible spending accounts and 401(k)
An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
An established company with a cool, high-velocity work ethos, where each person can make a difference!

#LI-NewYork,NewYork_Hybrid

Customer Renewal Manager

New York

The Company:

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

Your Role at impact.com:

As a Renewal Manager, you will have commercial ownership over a portfolio of 200+ accounts. Your role is highly collaborative, and you will be working with internal and external partners to grow accounts at the time of renewal, mitigate down sells, drive incremental revenue expansion and execute contract changes throughout the customer lifecycle. This role offers you the opportunity to grow commercial negotiation skills, build customer sales processes and contribute to the rapid growth of the department and impact.com.

What You'll Do:

Utilize business development skills to successfully uncover revenue expansion and retention opportunities.
Negotiate value-driven renewals and contract changes with a high level of professionalism when interacting with our top tier customers and partners
Collaborate internally with various teams to coordinate successful outcomes for the customer and impact.com.
Use creative problem-solving skills to balance customer needs and business outcomes.
Build, manage, and forecast customer revenue pipelines (including renewals, upsells and cross-sells)
Contribute directly to the development and growth of the high performing team.

Have fun! We are a team that values creativity, learning and growing in a supportive and helpful environment – all while having some laughs and a good time.

What You Have:

SaaS renewals, customer success and/or sales experience
Highly organized, detail oriented and have excellent time management skills.
Takes initiative and ownership, enthusiastic and eager to learn
Strong communication, effective problem-solving and presentation skills.
Experience handling objections at different levels of organizations.
Seeks to understand multiple perspectives in a situation and have great conflict resolution skills
Embraces teamwork and cross-team collaboration.
Solve problems with curiosity and creativity
Are passionate about creating a great customer experience
Embody the characteristics of Humble, Hungry and Smart

Nice to have:

Affiliate & Partnerships Industry Fundamentals Certification by PXA

Salary range: $80,000- $100,000 + 25% Variable Commission Plan, plus eligibility to receive Restricted Stock Unit (RSU) grant.

Benefits (Perks):

Medical, Dental and Vision insurance
Unlimited responsible PTO
Flexible work hours
Continued access to Affiliate & Partnerships Industry Fundamentals Certification by PXA
Parental Leave
Technology Stipend
Office only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled.
Flexible spending accounts and 401(k)
An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
An established company with a cool, high-velocity work ethos, where each person can make a difference!

Customer Success Director

New York

The Company:

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

Your Role at impact.com:

As a Customer Success Director (CSD) at impact.com, you will play a key individual contributor role in managing enterprise-level client relationships to promote retention and growth. You will develop strategic, goal-driven account plans and processes to ensure productive partnerships with our top clients. Capitalizing on our software suite, you’ll build stronger & more successful marketing campaigns for your portfolio of brands. This role requires a strong technical aptitude, a solid understanding of the digital ecosystem, and the ability to think critically. Your contribution will be essential to our clients' success and the growth of our business.

What You Have:

5-7+ years of Account Management or Customer Success experience, preferably B2B with Enterprise accounts.
Bachelor's Degree or equivalent experience (Business, Marketing or related field a plus)
Consistent track record of providing stellar support to customers
Strong understanding of the digital marketing ecosystem
Proficient in leveraging technology solutions, with a focus on SaaS and marketing tools
Healthy dose of initiative and the ability to remain flexible
Detail-oriented and able to efficiently prioritize tasks
Critical thinker and inventive problem-solver
Proven track record of quality verbal and written communication skills
Customer focused, commercially minded, service-oriented
Enthusiastic teammate
Great conflict resolution skills
Excellent time management skills

What You'll Do:

Deliver world-class support to our top clients
Maintain a balanced proactive/reactive relationship with your assigned accounts
Enhance Impact's presence within client organizations by cultivating relationships and conducting strategic review sessions with senior decision-makers.
Partner with our Sales organization to identify and capitalize on upsell and expansion opportunities
Dedicated duties include account monitoring, regular check-ins and relationship building
Reactive duties include training, product support, and appropriate delegation when technical issues and feature requests arise

Salary Range: $110,000 - $135,000 per year, plus an additional 25% Variable Commission Plan ($27,500-$33,750) and generous stock (RSU) award.

Benefits (Perks):

Medical, Dental and Vision insurance
Unlimited responsible PTO
Flexible work hours
Parental Leave
Technology Stipend
Office only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled.
Flexible spending accounts and 401(k)
An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
An established company with a cool, high-velocity work ethos, where each person can make a difference!

#LI-NewYork,NewYork_Hybrid

#LI_Santa_Barbara

Director, Solutions Consulting

New York

The Company:

At impact.com our culture is our soul. We are passionate about our people, and our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting-edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

Your Role at impact.com:

The Director, Solutions Consultancy will lead a team of solutions consultants responsible for designing and delivering technical solutions that meet the strategic objectives of affiliate partners. This role bridges business needs and technology, ensuring that affiliates' technical environments are optimized to support growth, innovation, and operational efficiency. The ideal candidate will have strong leadership, technical, and interpersonal skills.

What You'll Do:

Leadership & Management:

Lead and manage a team of solutions consultants, providing mentorship, guidance, and performance management.
Establish value-based technical sales approach highlighting the business outcomes our technology delivers
Develop and execute strategic plans for the team aligned with organizational goals.
Foster a collaborative environment that encourages innovation and problem-solving.
Act as the primary liaison between sales and internal technical teams.

Solution Design:

Oversee the solution design and onboarding hand-off of scalable, secure, and reliable technical solutions for customers.
Ensure that all solutions align with enterprise architecture standards and best practices.
Conduct technical reviews and approvals of proposed solutions.
Advocate for innovative technologies and approaches to meet customer needs.

Stakeholder Collaboration:

Collaborate with customer and prospect stakeholders to understand business challenges and opportunities.
Translate business requirements into actionable technical strategies and solutions.
Partner with cross-functional teams, including product development, IT, marketing, and operations, to deliver on commitments.

Project Delivery:

Oversee the successful delivery of internal projects, ensuring timelines, budgets, and quality standards are met.

Develop and maintain documentation related to solutions consultancy and product demonstrations.

Technical Expertise:

Stay updated on emerging technologies, trends, and best practices.
Serve as a subject matter expert (SME) in platform solutions for partnership marketing programs
Provide hands-on technical support and guidance as needed.

What You Have:

Bachelor’s degree in Marketing Technology, Information Systems, or related field (Master’s preferred), or equivalent experience
8+ years of experience in pre-sales, with at least 3 years in a leadership role.
Experience working with affiliate programs, partner networks, or multi-tenant systems is highly desirable.

Technical Skills:

Expertise in cloud platforms (e.g., AWS, Azure, Google Cloud).
Strong understanding of software development, system integration, APIs and data exchange.
Knowledge of enterprise architecture frameworks (e.g., TOGAF, Zachman).

Salary range: $195K-$227,500 OTE potential total on target earnings (base + 30% commission), per year, plus eligibility to receive Restricted Stock Unit (RSU) grant.

Benefits (Perks):

Medical, Dental and Vision insurance
Unlimited responsible PTO
Flexible work hours
Parental Leave
Technology Stipend
Catered lunch every Tuesday, Wednesday, and Thursday, a healthy snack bar, and great coffee to keep you fueled.
Flexible spending accounts and 401(k)
An employee-led culture team that plans inclusive events- meaningful time together and other events to celebrate our many successes!
An established company with a cool, high-velocity work ethos, where each person can make a difference!

#LI_Remote

Program Manager, Revenue Enablement

New York, Santa Barbara, Seattle

The Company:

Your Role at impact.com:

Do you love being part of the action? Are you passionate about strategic rollouts? Partner with our Sales, Product and Marketing teams to assist in our most important go-to-market launches. Participate in their success by building strong relationships, executing learning programs and playbooks and supporting deal strategy. Have a big impact by supporting global sales teams in the US, EMEA and APAC.

What You'll Do:

Minimum of 3 years in learning, sales enablement, or relevant client facing experience, (channel experience, Saas/B2B/Digital experiences are a plus)
BA Degree or above in Corporate Training, Psychology, Sociology, or in arts performance with educational (teaching) experience (a plus) or equivalent experience.
Established as a strong influencer across organizations
Fantastic standing amongst cross-functional teams throughout past working initiatives

What You Have:

Act as a partnership SME, enabling sales team to understand the value of the Partnership Cloud
Design, develop and maintain training strategies and programs for the Partnership Team, Tech Partners and Agency Partners
Presenting to groups of Sales/CS/AM teams within our biggest Tech and Agency Partner's orgs
Align internally with Sales and other Enablement team members to support go-to-market activities across the revenue organization
Ensuring the Tech Partnership and Agency Partnership teams are enabled on new features solutions that are being rolled out
Developing pitch content used for Tech and Agency Partner enablement motions
Continue to assure that "advertiser-focused" content is kept up to date in Seismic
Build strong relationships with internal stakeholders, identify and leverage SMEs
Constantly monitor, assess and improve training content & tools
Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Salary Range: $110,000 -$120,000 base salary + an additional 5% company performance bonus per year, plus eligibility to receive Restricted Stock Unit (RSU) grant.

This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

Medical, Dental and Vision insurance
Unlimited PTO
Flexible work hours
Maternity/Paternity leave
Free Affiliate & Partnerships Industry Fundamentals Certification by PXA
Catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled
Flexible spending accounts and 401(k)
An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
An established company with a cool, high-velocity work ethos, where each person can make a difference!

Publisher Business Development Manager

New York

The Company:

At impact.com our culture is our soul. We are passionate about our people, and our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting-edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

Your Role at impact.com:

As the Publisher Business Development Manager at impact.com, you will play a pivotal role in expanding our platform's reach and revenue potential. You will be responsible for promoting value-added services to publishers and managing their expansion. Your expertise in the platform, combined with your sales acumen, will be instrumental in achieving our growth objectives.

What You'll Do:

Onboarding and Training:
- Guide recruited publishers through the onboarding process, ensuring a smooth and efficient transition onto our platform.
- Provide comprehensive training to publishers on how to maximize their revenue potential using our platform's tools and features.

Publisher Management and Growth:
- Responsible for developing a deep understanding of the client’s business model and presenting their offering to advertisers on Impact.
- Strategic development and expansion of assigned book of growth publisher relationships to drive revenue and growth
Revenue Generation:
- Build partnerships with your key managed accounts by offering tailored solutions that meet publishers' needs while demonstrating a deep understanding of the platform’s capabilities.
- Create customized revenue strategies to help publishers maximize their earnings on Impact.
Data Analysis and Reporting
- Utilize data analytics tools to track and measure publisher performance and identify areas for improvement.
- Provide regular reports and insights to publishers, highlighting their progress and revenue growth.

Cross-functional Collaboration:
- Work closely with other teams, such as product development and marketing, to ensure a seamless publisher experience and maximize platform potential.

What You Have:

4+ years of relevant experience in account management, business development, or a related field.
Exposure to publisher or affiliate marketing required
Strong communication and interpersonal skills.
Basic understanding of business development principles and practices.
Ability to build and maintain relationships with clients and partners.
Analytical mindset with the ability to interpret data.
Experience succeeding in a goal-driven environment
Team-oriented, coachable, self-starter
Goal-oriented with a drive to achieve and exceed targets.
Familiarity with digital marketing trends and industry tools is advantageous.
Proficient in Microsoft Office suite (Word, Excel, PowerPoint).

Nice to have:

Affiliate & Partnerships Industry Fundamentals Certification by PXA

Salary range: $80,000-$100,000 base + 25% variable compensation plan (base + commission) for an OTE of $100,000K- $125,000 per year, plus eligibility to receive Restricted Stock Unit (RSU) grant.

Benefits (Perks):

Medical, Dental and Vision insurance
Unlimited responsible PTO
Flexible work hours
Continued access to Affiliate & Partnerships Industry Fundamentals Certification by PXA
Parental Leave
Technology Stipend
Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled.
Flexible spending accounts and 401(k)
An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI_NewYork_NewYork

Publisher Development Manager

New York

The Company:

At impact.com our culture is our soul. We are passionate about our people, and our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting-edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

Your Role at impact.com:

As a Publisher Development Manager, you will be responsible for managing day-to-day interactions with a portfolio of publisher customer accounts at Impact. You will use strong problem-solving and solution-driven thinking. You will drive a world-class partner experience that builds trust, retention, and loyalty. Your role is pivotal to ensuring publishers feel supported and empowered to grow their partnerships with our advertisers at Impact.

What You'll Do:

Responsible for meeting publisher account growth targets to increase publisher revenue (commission payout).
Create development plans for the assigned book of business that builds trust, retention, and loyalty with publisher partners.
Identify, propose, and support new matchmaking efforts for publishers with Impact advertiser partners.
Capable of identifying and escalating publisher challenges early, succinctly, and with a potential resolution.
Analyze publisher data quarterly to ensure publishers are engaged and growing.
Build strong relationships with internal teams at Impact including but not limited to: Customer Growth, Support/Customer Solutions, Onboarding, Technical Services and the Partnerships Lab team.

What You Have:

Affiliate/Publisher knowledge: Experience in the performance marketing industry with an in-depth understanding of affiliate platform tracking capabilities, different publisher types, and different payment models.
Strong communicator: communicate effectively with publishers, advertisers, agencies, and internal team members
Influential: be persuasive and command respect, by being a leader and expert in your knowledge of our company and products
Data-driven: accurately measure the effectiveness of programs and efforts, use findings to improve processes
Prioritization: prioritize effectively based on activities that will receive higher return for all audiences
Visionary: be able to diagnose potential issues before they arise
Agile: be able to adapt quickly to changes and adopt new strategies
Self-Motivated, Attention to Detail, Passion for Learning, Team player

Nice to have:

Affiliate & Partnerships Industry Fundamentals Certification by PXA

Salary range: $80,000-$100,000 base + 25% variable compensation plan (base + commission) for an OTE of $100,000K- $125,000 per year, plus eligibility to receive Restricted Stock Unit (RSU) grant.

Benefits (Perks):

Medical, Dental and Vision insurance
Unlimited responsible PTO
Flexible work hours
Continued access to Affiliate & Partnerships Industry Fundamentals Certification by PXA
Parental Leave
Technology Stipend
Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled.
Flexible spending accounts and 401(k)
An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
An established company with a cool, high-velocity work ethos, where each person can make a difference!

#LI_NewYork_NewYork

Solutions Consultant

New York

The Company:

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

Your Role at impact.com:

The Solutions Consultant will partner with the sales organization to drive revenue for impact.com. The Solutions Consultant role requires a team member to have both technical knowledge and business acumen giving them the skills to uncover our customers current and future states as well as business goals in order to effectively position impact.com technology. The Solutions Consultant needs to have confidence and credibility of both product and industry knowledge as well as the ability to build rapport and be seen as a trusted advisor by clients, prospects and sales partners.

What You'll Do:

Core member of the account team working with customers and prospects during sales cycles to inspire use cases and build confidence in impact.com products and integrations
Conduct discovery sessions with clients to document customer current and future states as well as technical requirements, positive business outcomes and the metrics they use to measure them
Design solution plan and technical integration documentation to address customer requirements that can be transitioned to onboarding and CS teams to ensure continuity throughout the customer lifecycle
Lead technical sales activities including: development of technical assets for pipeline generation campaigns, creating and delivering presentations, platform demonstrations, scoping technical solutions and technical validation form, facilitating working sessions with prospects using our product and advising on proof of concept activations
Draft technical RFP responses and project manage technical and security questionnaire responses in a timely manner
Collaborate with product teams to aggregate and share customer and industry requests for product roadmap, articulate product vision to customers/prospective clients and maintain expertise of latest product innovation and enhancements
Create re-usable content that can be used across the broader sales and solutions organization

What You Have:

Continuous learner looking to be challenged with new product capabilities and customer use cases
Natural curiosity leading to a deep understanding of the client challenges
Knowledge of JavaScript, APIs, file transfer systems
Creative thinker with strong problem-solving skills
Excellent verbal and written communication with ability to command engagement at an executive level
In-depth understanding of SaaS platforms and digital marketing solutions
Ability to communicate complex technical information to a non-technical audience and make complex solutions simple
Consistent and detailed approach to preparation and team collaboration
Bachelor’s degree or equivalent experience required
5+ years working in a customer facing role at a digital marketing or technology company. Familiarity of affiliate and/or digital marketing industry preferred
Proven performance in a pre-sales support role selling a SaaS solution through demonstrations, drafting RFP responses, and onboarding sales executives

Nice to have:

Affiliate & Partnerships Industry Fundamentals Certification by PXA

Salary range: $150-$175K OTE potential total on target earnings (base + 25% commission), per year, plus eligibility to receive Restricted Stock Unit (RSU) grant.

Benefits (Perks):

Medical, Dental and Vision insurance
Unlimited responsible PTO
Flexible work hours
Continued access to Affiliate & Partnerships Industry Fundamentals Certification by PXA
Parental Leave
Technology Stipend
Office only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled.
Flexible spending accounts and 401(k)
An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
An established company with a cool, high-velocity work ethos, where each person can make a difference!

#LI_NewYork_NewYork

Support

Account Executive, Media

New York

The Company:

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

Your Role at impact.com:

This role revolves around driving revenue growth and expanding impact.com’s presence within the performance marketing and commerce media space. By identifying, structuring, and closing new media deals, the individual will play a pivotal part in shaping and executing our product strategy that meets both advertiser and publisher needs. They will need to foster deep engagement with our impact.com brands and convert them to advertisers. The role needs someone who understands media and metrics (e.g., ROAS, CAC, eCPA) and can deliver tailored solutions.

What You'll Do:

impact.com, a global leader in performance marketing is pioneering commerce media - a transformative model that connects retailers, publishers, and advertisers in new and profitable ways. Our platform makes it easy to forge partnerships and create novel placements across commerce content publishers and retailers, enabling all parties to tap into high-intent audiences, boost revenue, and scale performance efficiently.

For retailers, our direct partnership model opens up incremental revenue streams in commerce media. Advertisers are taking advantage of new partnership types and channels we are creating in content and shopping. Commerce content publishers leverage impact.com’s technology to monetize their content with contextual product placements. By placing our platform and centering around partnerships, we’re driving greater transparency, profitability, and customer growth across the performance marketing ecosystem.

We’re looking for an Account Executive who is passionate about performance marketing and commerce media, able to engage confidently with both brands to increase our media and campaign bookings.

Execute Sales Strategy

Identify, prospect, and close new media deals
Cultivate strategic, high-value deals that align with impact.com’s offerings in commerce media, affiliate, and performance marketing.
Work closely with cross-functional teams (Sales, Creator Services, Customer Success) to identify new advertiser sales opportunities

Advertiser Relationship Management

Build deep relationships with advertisers
Deliver customized solutions for advertisers, ensuring ongoing value for our clients across the impact.com network.
Collaborate with advertisers to define success metrics (e.g., ROAS, CAC, eCPA) and work with the campaign team to track performance

Deal Structuring & Closing

Drive negotiations with brands, structuring contracts and pricing to ensure advertiser and publisher success
Exhibit strong commercial acumen, confidently presenting models, campaign ideas, and campaign strategies to budget decision-makers.

Forecasting & Reporting

Be able to implement your own revenue forecasting and account planning.

Collaboration & Thought Leadership

Serve as a performance marketing and commerce media subject matter expert, both internally and externally.
Stay ahead of industry trends, emerging technologies, and evolving consumer behaviors, sharing insights that shape impact.com’s growth strategy.

What You Have:

5+ years of proven success in media sales, business development, or partnerships, ideally within performance marketing or ad tech
Demonstrated ability to sell into and build relationships in enterprise environments.
Deep understanding of performance marketing metrics (e.g., CPC, CAC, ROAS, LTV, CTR) and how they drive business outcomes for advertisers
Strong familiarity with eCommerce, retail media, digital media, and consumer trends
Track record of consistently landing deals
Self-motivated with a passion for identifying new opportunities
First-rate communication and presentation skills - PowerPoint, mock-ups, etc..
Able to translate technical concepts into clear, compelling value propositions
Collaborative mindset - values teamwork, knowledge sharing, and working across departments to achieve shared objectives.

Salary range: $100,000 - $120,000 per year, plus an additional 25% Variable Commission Plan ($25,000-$30,000) and generous stock (RSU) award.

Benefits (Perks):

Medical, Dental and Vision insurance
Unlimited responsible PTO
Parental Leave
Technology Stipend
Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled.
401(k) with company matching
An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!

impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI_NewYork_NewYork

Associate Program Compliance Manager

Columbus, New York, Santa Barbara

Role Title: Associate Program Compliance Manager

Your Role at impact.com:

Are you passionate about consumer protection and helping companies comply with important laws and regulations? Are you organized, and is your attention to detail exceptional? Join our compliance team at impact.com and play a crucial role in ensuring partners adhere to advertisers' promotional requirements, all while utilizing best-in-class technology.

As an Associate Program Compliance Manager, you'll become a trusted compliance expert. Alongside senior team members, you'll support a select portfolio of accounts, gaining in-depth knowledge of advertising regulations. Using our proprietary Regulated Compliance tool, you’ll work to resolve and document compliance issues. By showcasing strong written communication skills, a keen eye for detail, and an awareness of compliance risks, you’ll have the opportunity to grow and excel at impact.com!

What You'll Do:

Manage compliance cases, ensuring all issues are documented, tracked, and moved expeditiously to resolution
Serve as a compliance point of contact for clients and agencies, providing support and program updates
Become an expert on impact.com’s proprietary Regulated Compliance product
Work with cross-functional teams to deliver exceptional compliance services
Operate as a program compliance subject matter expert internally and externally
Work alongside senior program compliance managers, assisting with strategic initiatives and projects

What You Have:

1+ years of customer service and support, ideally in a software application product environment
1+ years of compliance/fraud investigations especially in the performance marketing space is a plus
Bachelor's Degree or equivalent experience (Business, Marketing, Law, or related field a plus)
Extremely detail-oriented
Professional communication skills
Ability to multitask while under pressure
Team player, yet able to function and motivate independently

Salary range: $65,000.00 - $75,000.00 per year, plus an additional 5% variable annual bonus contingent on Company performance and eligible to receive a Restricted Stock Unit (RSU) grant.

Benefits (Perks):

Medical, Dental, and Vision insurance
Unlimited responsible PTO
Parental Leave
Technology Stipend
Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled.
401(k) with company matching
An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!

#LI_NewYork_NewYork

Associate Program Compliance Manager

Columbus, New York, Santa Barbara

Role Title: Associate Program Compliance Manager

Your Role at impact.com:

What You'll Do:

Manage compliance cases, ensuring all issues are documented, tracked, and moved expeditiously to resolution
Serve as a compliance point of contact for clients and agencies, providing support and program updates
Become an expert on impact.com’s proprietary Regulated Compliance product
Work with cross-functional teams to deliver exceptional compliance services
Operate as a program compliance subject matter expert internally and externally
Work alongside senior program compliance managers, assisting with strategic initiatives and projects

What You Have:

1+ years of customer service and support, ideally in a software application product environment
1+ years of compliance/fraud investigations especially in the performance marketing space is a plus
Bachelor's Degree or equivalent experience (Business, Marketing, Law, or related field a plus)
Extremely detail-oriented
Professional communication skills
Ability to multitask while under pressure
Team player, yet able to function and motivate independently

Salary range: $65,000.00 - $75,000.00 per year, plus an additional 5% variable annual bonus contingent on Company performance and eligible to receive a Restricted Stock Unit (RSU) grant.

Benefits (Perks):

Medical, Dental, and Vision insurance
Unlimited responsible PTO
Parental Leave
Technology Stipend
Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled.
401(k) with company matching
An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!

#LI_Columbus_Ohio

Associate Program Compliance Manager

Columbus, New York, Santa Barbara

Role Title: Associate Program Compliance Manager

Your Role at impact.com:

What You'll Do:

Manage compliance cases, ensuring all issues are documented, tracked, and moved expeditiously to resolution
Serve as a compliance point of contact for clients and agencies, providing support and program updates
Become an expert on impact.com’s proprietary Regulated Compliance product
Work with cross-functional teams to deliver exceptional compliance services
Operate as a program compliance subject matter expert internally and externally
Work alongside senior program compliance managers, assisting with strategic initiatives and projects

What You Have:

1+ years of customer service and support, ideally in a software application product environment
1+ years of compliance/fraud investigations especially in the performance marketing space is a plus
Bachelor's Degree or equivalent experience (Business, Marketing, Law, or related field a plus)
Extremely detail-oriented
Professional communication skills
Ability to multitask while under pressure
Team player, yet able to function and motivate independently

Salary range: $65,000.00 - $75,000.00 per year, plus an additional 5% variable annual bonus contingent on Company performance and eligible to receive a Restricted Stock Unit (RSU) grant.

Benefits (Perks):

Medical, Dental, and Vision insurance
Unlimited responsible PTO
Parental Leave
Technology Stipend
Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled.
401(k) with company matching
An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!

#LI-Santa_Barbara

Influencer Account Manager

New York

The Company:

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

Your Role at impact.com:

At impact.com, we're transforming the way enterprises manage and optimize all types of partnerships—including affiliates, creators, commerce content publishers, and B2B. Our Creator Studio team is seeking a seasoned Senior Account Manager to drive creator marketing initiatives for many of our clients.

Role Overview: As an Account Manager on the Studio Team you will be at the forefront of our clients' creator marketing strategies and execution. You will be responsible for leading multiple accounts across verticals, including fashion, parenting, finance, food, technology, and more. We design and manage campaigns for clients from introductory tests to year-long brand ambassador programs. In this role, you will oversee campaign execution from start to finish and lead our creator consulting services. Your deep understanding of the creator landscape, coupled with your ability to manage high-budget campaigns, will be instrumental in driving growth and success. You will collaborate closely with cross-functional teams to better shape and develop our brand’s creator programs.

What You'll Do:

Client Leadership: Act as the primary point of contact for clients' creator marketing programs, fostering strong relationships and ensuring their strategic goals are met.
Creator Development: Identify and cultivate relationships with top-tier creators, ensuring alignment with clients' brand values and campaign objectives.
Strategic Integration: Collaborate with affiliate publishers, content teams, and marketing channels to provide comprehensive coverage across the marketing funnel.
Performance Analysis: Conduct regular reporting and analysis of creator partnerships, leveraging the impact.com platform to provide actionable insights.
Budget Management: Develop and manage influencer campaign’s annual, quarterly, and monthly creator budgets, providing projections and adjusting strategies as needed.
Team Leadership: Lead and mentor a team of campaign managers and associates, fostering a culture of excellence and continuous improvement.

What You Have:

Bachelor's degree in Marketing, Business, Communications, or a related field or equivalent experience
3+ years of experience managing influencer + affiliate marketing programs

Significant knowledge of budgeting, casting, negotiating, contracting, overseeing fulfillment, draft approvals, reporting, etc.
Affiliate and campaign performance experience is a must.
Paid amplification is a major plus (Meta Ads Manager and TikTok Spark Ads)
Previous agency experience preferred
Established relationships with creators and talent managers are a plus
Knowledge of influencers (ideally within CPG, fashion, finance, wellness, fitness, etc.) and influencer rates

Strong understanding of the creator marketing landscape, platforms, and industry trends and ability to advise clients on best practices.
Excellent communication and interpersonal skills, with the ability to build strong relationships with both internal and external stakeholders.
Highly organized and detail-oriented, with the ability to manage multiple projects and priorities simultaneously.
Proven track record of executing successful creator marketing strategies with a data-driven approach.
Knowledge of all social media platforms (Facebook, Instagram, Twitter, Youtube, Pinterest etc.)
Significant communication, organization, and client relationship management skills
Must have client-facing experience
Strong people skills are needed to maintain professional relationships with influencers and talent managers
Ability to perform under pressure with tight deadlines
Strong problem-solving skills
Knowledge of Google Suite
Knowledge of the impact.com or an affiliate platform experience

Salary range: Salary range: $95,000- $105,000 + $10,000.00 - $15,000 Variable, plus eligibility to receive Restricted Stock Unit (RSU) grant.

Benefits (Perks):

Medical, Dental and Vision insurance
Unlimited responsible PTO
Flexible work hours
Continued access to Affiliate & Partnerships Industry Fundamentals Certification by PXA
Parental Leave
Technology Stipend
Office only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled.
Flexible spending accounts and 401(k)
An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
An established company with a cool, high-velocity work ethos, where each person can make a difference!

Manager, Enterprise Onboarding

New York, Santa Barbara

The Company:

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

Your Role at impact.com:

We are seeking a leader to coach a team who manage our top Enterprise brands during the customer onboarding phase. If you have experience managing a team, implementing processes, and are solutions oriented, data driven and customer focused, we want you to lead this team!

What You'll Do:

The Manager of Enterprise Onboarding Success is responsible for overseeing and optimizing the client onboarding process, leading a team of Onboarding Success Managers (OSMs) to ensure exceptional service delivery. This role focuses on team performance, strategic initiatives, and process improvements to enhance the onboarding experience for clients transitioning from Sales to Customer Success.

Guiding OSMs to deliver top-tier customer service, run collaborative team calls and weekly 1:1s to support the professional development of team members through coaching and training.
.Overseeing an assigned Enterprise and Strategic book of business where OSMs are managing our top customers throughout onboarding.
Using management and analytical skills to build a strong Onboarding team focused on positive customer experience and efficiency.
Implementing process improvements across the team and/or organization.
Collaborating with Sales, Implementation Engineering, Customer Success, Support, Product and other groups to resolve client challenges.
Fostering a collaborative and high-performance team culture.
Supporting the team in understanding client business needs and advising on best practices.
Act as the point of escalation for complex client issues and ensure timely resolution.
Prepare and present regular reports on team performance, client satisfaction, and project status to senior management.
Analyze data to identify trends, areas for improvement, and opportunities for innovation.
Using organization, project management, and attention to detail skills to drive projects and solutions to completion.
Accountable and responsible for involvement within Organizational, Departmental and Team level OKRs, projects, and initiatives

What You Have:

5+ years experience in Digital Marketing, 3+ years experience managing people and teams.
Experience with cloud-based SaaS products
Experience working independently as well as part of a team in an energetic, fast-paced environment
Knowledge and proficiency in FreshDesk (or other ticketing software), Jira, SFDC, and Google Suite.
Bachelor’s Degree Required
Customer-focused with a passion for delivering exceptional service
Team focused: guiding a team to drive maximum productivity and growth, while maintaining a positive culture through recognition and staff development.
Proven track record of managing and leading high-performance teams
Solution oriented and collaborative: enjoys creating and implementing process improvements.
Ability to tap into industry and product knowledge to inform clients on how to configure their partnership programs for success.
Excellent verbal and written communication skills
Ability to read, write and speak with internal and external stakeholders in a highly professional and convincing manner
Strategic thinking and problem-solving skills
Detail-oriented with strong organizational and time management skills
Ability to work in a fast-paced environment and manage multiple priorities
Strong interpersonal skills and ability to build relationships with clients and team members

Nice to have:

Affiliate & Partnerships Industry Fundamentals Certification by PXA

Why This Role is Exciting:

Join a dynamic team that sets the stage for our customers' first interactions with Impact.com. As the Manager of Enterprise Onboarding, you will play a crucial role in shaping the client onboarding experience, driving team success, and leading strategic initiatives that enhance the overall onboarding process.

Salary range:

Salary Range: $100,000.00 - $125,000.00 base salary + an additional 5% company performance bonus per year, plus eligibility to receive Restricted Stock Unit (RSU) grant.

This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

Medical, Dental and Vision insurance
Unlimited responsible PTO
Flexible work hours
Continued access to Affiliate & Partnerships Industry Fundamentals Certification by PXA
Parental Leave
Technology Stipend
Office only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled.
Flexible spending accounts and 401(k)
An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
An established company with a cool, high-velocity work ethos, where each person can make a difference!

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