Join our London office
We’re the trailblazers of the new partnership economy, and we need smart, driven individuals like you.
Business Operations
Our Company:
At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!
impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.
What You'll Do:
- CPQ Ownership: Take ownership of the Salesforce CPQ implementation through all phases of development
- Strategic Guidance: As the CPQ subject matter expert, provide guidance to ensure best practices are followed.
- Stakeholder Collaboration: Work closely with the Pricing and Packaging Committee and Product Operations Teams and other System Analysts to guide, elicit, translate and document business requirements and deliver scalable and reliable solutions
- Salesforce CPQ Maintenance and Enhancement: Continuously optimize the Salesforce CPQ system to align with evolving business needs ensuring it aligns with best practices.
- Product Development Support: Collaborate with cross-functional teams to introduce new products/product bundles and modify existing ones within the Salesforce CPQ framework.
- Rule and Master Data Management:Oversee the configuration and management of Price Rules, Product Rules, Discount Schedules, Product Master, Approval Processes and Custom Script (Quote Calculator Plugin)
- Change and Release Management: Partner with Product Operations and Sales Enablement to effectively release changes to Production
- Documentation: Create and maintain Solution Design Proposal documents and Technical Design documentation to support implemented solutions.
- Technology Updates: Stay abreast of platform changes introduced by vendors
Core Competencies and required experience:
- Bachelor's degree in Information Systems, Business Administration, or a related field
- Active Salesforce Admin and Salesforce CPQ Specialist certifications preferred
- 4+ years of hands-on experience with Salesforce CPQ administration, configuration, and optimization.
- Exceptional understanding of CPQ-related features such as product configuration, pricing strategies, discounting models, and quote generation.
- Deep understanding of the Sales, Quoting, Product, Renewal and Contracting Processes. Billing knowledge would be an added advantage
- Experience with Apex and Lightning Components (preferred)
- Previous experience performing business analysis and documenting requirements is preferred
- Familiarity with agile software delivery methodologies and working as part of an agile team
- Strong problem-solving and analytical skills with the ability to troubleshoot complex CPQ issues.
- Excellent communication skills and the ability to work with both technical and non-technical stakeholders.
- Proven ability to manage multiple projects and priorities in a fast-paced environment.
Benefits:
- Hybrid, Casual work environment
- Responsible PTO policy
- Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
- Training & Development
- Learning the advanced partnership automation products
- Medical Aid and Provident Fund
- Group schemes with Discovery & Bonitas for medical aid
- Group scheme for provident fund
- Restricted Stock Units
- 3-year vesting schedule pending Board approval
- Internet Allowance
- Primary caregiver leave
- Fitness club fee reimbursements
- Technology stipend
impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.
Our Company:
At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!
impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics visit www.impact.com.
About the Strategy Team
The Strategy Team is a close-knit group that reports into our Founder & Chief Strategy Officer. We handle:
- Strategy Development & Execution: Crafting and driving impact.com’s overarching business strategy, from big-picture roadmaps to tactical initiatives.
- Core Capability Building: Running the firm’s strategic planning cycle and fueling cross-functional improvements.
- Structured Innovation: Managing “Impact Bets,” a rigorous innovation process to identify and launch new growth opportunities.
- Analytical Task Forces: Stepping in when the business faces complex challenges, providing the data-driven insights needed for solutions.
The Role
As a Strategy Analyst, you’ll tackle some of impact.com’s most critical and complex strategic challenges. You’ll collaborate with teams across Product, Sales, Marketing, Engineering, HR, Legal, and Finance, offering fresh perspectives backed by rigorous analysis. You will be central to shaping the future of the partnerships industry—and of impact.com itself.
What You’ll Do
- Solve High-Stakes Problems: Gather and analyse data, test hypotheses, and build actionable recommendations for initiatives like product strategy, corporate development, and market expansion.
- Collaborate Across Teams: Work side-by-side with Strategy Managers, experts from other departments, and senior leadership
- Contribute to Innovation: Support “impact.com Bets,” using data science and strategic thinking to nurture new business ideas or breakthrough initiatives.
- Communicate Insights: Present findings to management and key stakeholders, then implement recommendations with cross-functional teams.
What You’ll Bring
- Education & Experience: A Master’s or Bachelor degree in a quantitative field (e.g., Finance, Mathematics, Engineering, Data Science, Business) with 1+ years of relevant work experience.
- Analytical Expertise: Top-tier problem-solving skills, strong quantitative abilities, and an eagerness to tackle complex challenges in a fast-paced tech environment.
- Team Player: Ability to work effectively in a distributed environment, partnering with colleagues at all levels and in all functions.
- Communication Skills: Comfortable conveying complex ideas in clear, concise language.
- Leadership & Initiative: Proven record of leadership (through work or extracurriculars), with a proactive and innovative mindset.
- Flexibility: Willingness to travel occasionally and adapt to varied time zones.
Nice to have:
Affiliate & Partnerships Industry Fundamentals Certification by PXA
- Experience in data science, Python, SQL, strategy consulting
Benefits:
- Responsible PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
- Hybrid working policy
- Training & Development - Free Coursera Subscription and PXA partnerships learning
- Restricted Stock UnitsInternet Allowance
- Gym reimbursements
- Technology stipend
- Mental Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage
- Pension Scheme, Health and Dental Insurance Parental Leave
- Free in-office lunches
impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.