Join our Cape Town office

We’re the trailblazers of the new partnership economy, and we need smart, driven individuals like you.

Find your role in Cape Town

We’re hiring! We are entering an exciting new phase in our evolution, and we want you to grow with us. Check out the current opportunities at impact.com to find your place on our team.

Filter by

Business Operations

Product Manager (iTools)

Cape Town

Our Company:

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics, visit www.impact.com.

Why this role is exciting:

This role is pivotal in driving internal company value by shaping the strategic vision, design, development, and adoption of our internal applications ecosystem. As the Product Manager for Internal Tooling, your focus will be on enabling the business internally by enhancing efficiencies, productivity, integrations, automations, and usability. You will ensure that the internal user experience is seamless, intuitive, and highly effective for impact.com employees, who are your primary clients.

In this role, you will be responsible for understanding the unique needs of various internal teams and translating these needs into actionable product strategies. You will collaborate closely with internal stakeholders and success representatives to ensure that our internal tools not only meet but exceed the expectations of our staff, driving productivity and satisfaction across the organization.

Moreover, you will be the primary driver of our internal product-led growth strategy, and determine the best course forward to retain our large enterprise brands while transforming our demand-side product offering into something simple, requiring no internal employee involvement, and with a short time to value.

This role is to be based in Cape Town

What you'll do:

Data and Insights:

Collaborate with internal analytics and UX research teams to assess the effectiveness of internal tools and applications.
Engage with internal stakeholders to understand their needs and foster empathy throughout the product life cycle.
Utilize product analytics tools such as Pendo and Google Analytics to perform user segment analysis, focusing on internal user behavior and productivity.
Analyze reports to identify insights and patterns, drawing actionable recommendations for improving internal efficiencies and productivity.
Actively solicit feedback, insights, and input from internal teams to continuously enhance the internal user experience.
Proficiently write MySQL queries to extract and analyze data for deeper insights and decision-making.

Strategic Thinking:

Set the vision and strategy for the internal applications ecosystem, driving efficiency, productivity, integrations, automations, and usability across the organization.
Lead large-scale cross-functional initiatives focused on enhancing internal tooling and report progress to leadership.
Structure and guide strategic conversations involving multiple stakeholders at all levels to align on internal tool enhancements and priorities.
Facilitate brainstorming sessions to generate new initiatives aimed at improving the internal user experience and operational efficiency.
Conduct research to identify new opportunities for internal disruption and innovation within the company’s toolset.

Communication:

Clearly communicate objectives, progress, and outcomes across functions to ensure alignment and understanding of internal tool initiatives.
Collaborate with external third parties as necessary to support the development and integration of internal tools.
Proactively address potential challenges with other functions, resolving conflicts and ensuring smooth project execution.
Manage stakeholder expectations effectively, ensuring alignment and transparency throughout the project lifecycle.

Collaboration and Project Management:

Effectively negotiate and maintain positive relationships across teams to drive the successful implementation of internal tool projects.
Lead and actively participate in group meetings to align on project goals and timelines.
Remove roadblocks and ensure that internal tooling projects meet their objectives and deadlines.
Coordinate the development process from a product perspective, ensuring alignment with internal user needs and company goals.
Oversee project management, ensuring seamless collaboration between different teams such as BizApps, DA, DE, OPS Eng, Finance, Core, and the customer.

Applications Ecosystem:

Oversee the development and evolution of the internal applications ecosystem, ensuring it supports the diverse needs of various internal teams.
Drive the adoption of new internal tools and platforms that enhance the company’s operational capabilities.
Ensure the internal applications ecosystem is scalable, adaptable, and capable of supporting future business needs.

Efficiencies & Productivity (Enabling Employees):

Identify opportunities to improve internal efficiencies through process optimization and the introduction of new tools.
Develop and implement strategies to increase employee productivity by simplifying workflows and reducing manual tasks.
Ensure that internal tools and processes enable employees to work more effectively and with greater ease.
Prioritize and vet incoming tickets, ensuring detailed specifications are complete before initiating work.

Integrations and Automations:

Lead initiatives to integrate internal tools with existing systems to create a seamless and connected work environment.
Drive the automation of repetitive tasks to free up employee time for more strategic work.
Ensure that integrations and automations are robust, reliable, and contribute to overall business efficiency.

Usability and Internal User Experience:

Focus on enhancing the usability of internal tools, ensuring they are intuitive, user-friendly, and meet the needs of internal teams.
Gather and analyze user feedback to continuously improve the internal user experience.
Ensure that internal tools are designed with a user-centric approach, prioritizing ease of use and accessibility.

Additional Responsibilities:

Stay informed on industry trends and best practices related to internal tools and user experience, attending relevant conferences and reviewing industry publications.
Contribute to the achievement of company key results by aligning internal tool initiatives with broader company objectives.
Provide detailed analysis and recommendations for internal tool initiatives, ensuring clarity in the long-term strategy.
Maintain up-to-date knowledge of the company’s internal tools and platforms, becoming a subject matter expert in these areas.
Coordinate the development and maintenance of the internal applications roadmap, ensuring it aligns with company and departmental objectives.
Create detailed specifications for new features and epics, driving cross-functional buy-in and collaboration with other teams to advance the roadmap.
Train and inform internal teams on new features and functionalities, ensuring smooth adoption and effective usage.
Evaluate and manage partnership opportunities with external third parties to enhance internal tools.
Set, track, and achieve quarterly goals (OKRs) that support the company’s internal productivity and efficiency objectives.
Lead sprint and OBE planning, ensuring that projects are on track and aligned with company goals.
Act as a Systems Analyst by creating and managing process documents and diagrams, particularly for processes involving different systems such as SFDC.

Does this sound like you?

Demonstrated success participating in the excellent software products
Bachelor's degree
3-6 years work experience in Product Management/or technical roles
Ability to work with engineers and speak the same language
Proven ability to influence cross-functional teams without formal authority
Passionate about technology and privy to cutting-edge trends in the industry
Experience with Agile development methodologies
Excellent time management skills
Strong written & oral skills
High attention to detail

Nice to have:

Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks:

Unlimited PTO policy
Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
Training & Development
Learning the advanced partnership automation products
Medical Aid and Provident Fund
Group schemes with Discovery & Bonitas for medical aid
Group scheme with 10X
Stock Options
3-year vesting schedule pending Board approval
Internet Allowance
Flexible work hours
Casual work environment

Impact is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-RL1

Finance

FP&A Associate

Cape Town

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

Passionate about its people
Focused on delivering the very best tech to our customers
Offering the flexibility to work how and where you are most successful
Obsessed with our customer’s success
The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
Obsessed with making a difference in business and to the wider community

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Why this role is exciting:

Exciting opportunity for a newly qualified CA(SA) to join the market leader in Partnership Automation as a Financial Analyst.

Financial Planning and Analysis (FP&A) is instrumental in helping to drive the decision making for Impact globally and acts as the analytical engine of our finance team to provide insights, high quality reporting and support business decision making. You will be a key functional member of Impact’s financial forecasting, annual budgeting processes, operating plan variance analysis and special projects.

You will be a key functional member of Impact’s financial forecasting, annual budgeting processes, operating plan variance analysis, and special projects.

Responsibilities:

Prepares financial and business related analysis and research in such areas as financial and expense performance, cost of sales, cash flow forecasting, and working capital
Prepares consolidated forecasts and budgets and analyzes trends in revenue, expense, capital expenditures and other related areas
Financial instruments accounting
Assist with updating the company’s forecasting model monthly with information from the accounting systems and updating expense and revenue forecasts based on actual business events and timelines
Monitor performance indicators, highlighting trends and analyzing causes of unexpected variance this involves updating the company dashboards and providing analysis
Develop financial models and analysis to support strategic initiatives
Compiles and prepares reports, graphs and charts of data developed
Assists with special financial and business related studies and cooperates with other departments in preparing analyses
Assist with compilation and analysis of consolidated budgets and long range plans
Maintains and coordinates group completion of financial review templates and meetings
Prepare presentations to Board of Directors and Senior Management Team
Ad hoc analyses, as needed
Support functional area leaders in development of their annual Expense and Capital budgets
Provide monthly financial reporting and variance analysis
Ensure budget holders understand their performance vs. budget
Develop comprehensive monthly forecasts, with input from budget holders on all assumptions
Work with budget holders to rebalance their plans, in response to changes in business priorities
Prepare revised Quarterly Budgets for the company as the fiscal year progresses from each quarter to the next
Monthly, prepare company forecasts in collaboration with cross-functional team members and provide explanations for variances from prior expectations
Develop business cases in support of new investment opportunities, and work with cross-functional teams to develop comprehensive initiative budgets
Develop, track, and analyze key operational metrics for each functional area

Does this sound like you?

Newly qualified CA(SA) with Big Four audit firm experience (preferred)
Relevant working experience within finance/audit/advisory/investment banking sectors (preferred)
B.Com/B.Sc Degree or relevant financial qualification
Experience preparing management accounts and financial statements
Experience in financial analysis and modelling
Strong understanding of accounting
Problem solver, highly analytical, results oriented, timeliness, attention to detail and accuracy
Ability to work in a fast paced, high energy and high responsibility environment
Excellent communication skills, able to present at board level
Influencing and Negotiation: Ability to influence at all levels, as well as a demonstrated ability to work effectively within a team and be assertive in driving successful management strategies
Relationship Management: Able to build constructive and effective relationships with a broad and diverse group of business partners
Communication Skills: Demonstrates strong listening, written and oral communication skill

Nice to have:

Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks:

Hybrid, Casual work environment
Unlimited PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

Primary caregiver leave
Training & Development

Learning the advanced partnership automation products

Medical Aid and Provident Fund

Group schemes with Discovery & Bonitas for medical aid
Group scheme with Momentum for provident fund

Restricted Stock Units

3-year vesting schedule pending Board approval

Internet Allowance
Fitness club fee reimbursements

#LI-NK1

Product

Data Scientist

Cape Town

Our Company:

Your Role at Impact.com:

We are seeking a talented Data Scientist with a passion for working with generative AI models such as large language models (LLMS) to join our team. You will be with a Senior Data Scientist within a cross-functional squad on developing and fine-tuning AI models to support influencer marketing activities, providing actionable insights and recommendations through data analysis and modeling to enhance brand/partner discovery capabilities, contracting, content creation, and performance analysis. Your work will play a crucial role in enabling brands and partners to achieve their goals faster and better, proving that a data-driven approach, and the synergy of AI and human intelligence can drive exceptional results in the digital connected economy.

What You'll Do:

AI Model Development: Design, develop, and fine-tune machine learning models and large language models (LLMs) specifically for targeted applications in digital marketing.
Data Analysis: Analyze large datasets to extract actionable insights and trends relevant to the partnership landscape.
Discovery: Develop algorithms for discovering and recommending suitable creators, influencers, and affiliates based on brand requirements, product offerings and market trends.
Process Optimization: Create models to streamline the contracting and negotiation process between brands and influencers.
Content Creation: Assist in generating content ideas and strategies using AI-driven insights to enhance engagement and reach.
Performance Analysis: Build predictive models to evaluate the success of marketing campaigns and provide recommendations for improvement.
Collaboration: Work closely with product managers, marketers, and engineering teams to integrate AI solutions into the platform.
Research and Innovation: Stay up-to-date with the latest advancements in AI and machine learning, and continuously explore new techniques and technologies to enhance our product offerings.

What You Have:

Educational Background: Bachelor's or Master's degree in Computer Science, Data Science, Statistics, or a related field.
Technical Expertise:
Working knowledge of Python
Experience with machine learning frameworks/libraries such as TensorFlow, PyTorch, Apache MLlib, or Scikit-learn.
Well-developed knowledge of machine learning generally, and deep learning specifically.
Experience with the use of natural language processing (NLP) techniques for textual analysis.
Experience with data visualization tools (e.g., Tableau, Power BI, Looker).
Familiarity with SQL
Knowledge with Big Data processing tech (e.g., BigQuery, Databricks, Spark, Snowflake, Redshift, Hadoop) will be an added advantage
Analytical Skills: Problem-solving abilities and exposure to modeling and analyzing large datasets to extract meaningful insights and inform decisions.
Communication: Excellent written and verbal communication skills, with the ability to present complex technical concepts to non-technical audiences.
Team Player: Ability to work collaboratively in a cross-functional team environment.
Adaptability: Willingness to learn new skills and technologies, and to adapt to the evolving needs of the business.
Experience: At least 2 - 4 years in data-related individual contributor roles
Previous experience in a startup or fast-paced environment is desirable.

Nice to have:

Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

Unlimited PTO policy
Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
Training & Development
Learning the advanced partnership automation products
Medical Aid and Provident Fund
Group schemes with Discovery & Bonitas for medical aid
Group scheme with Momentum for provident fund
Stock Options
3-year vesting schedule pending Board approval
Primary caregiver leave
Internet Allowance
Flexible work hours
Casual work environment
Technology stipend

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

Data Scientist

Cape Town

Our Company:

Your Role at Impact.com:

We are seeking an intermediate-level Data Scientist with 1-3 years of experience to join our Data Science and Advanced Analytics team and play a key role across our Advanced Analytics and Modeling, Forecasting, and Benchmarking and Insights initiatives. You will collaborate with cross-functional teams to develop performance benchmarks, analyze partner outcomes, and deliver actionable insights that shape our strategic decisions. Your work will help keep Impact competitive in the dynamic digital marketing landscape while ensuring we deliver exceptional value to our partners.

What You'll Do:

Benchmark development: Identify and define key performance metrics, creating benchmarking frameworks to evaluate performance across the partnership ecosystem.
Data-driven insights: Leverage large datasets to uncover business insights that influence strategic decision-making and product innovation
Performance monitoring: Build and manage dashboards and reports to track key performance metrics. Establish automated monitoring systems for continuous assessment of business outcomes.
Collaboration: Collaborate with Product, Marketing, Finance, and Engineering teams to deliver insights that drive better product development and enhance marketing effectiveness.
Advanced analytics: Utilize statistical methods, predictive analytics, and machine learning models to forecast trends, optimize performance, and uncover improvement opportunities.
Reporting and communication: Translate complex data into clear, actionable insights for both technical and non-technical stakeholders, ensuring key findings inform decision-making.
Process improvements: Continuously evaluate and optimize data collection, analysis, and reporting processes to ensure accurate and relevant Benchmarking and Insights.
Research and Innovation: Stay informed on the latest advancements in data science and machine learning, proactively exploring new techniques and technologies to enhance analytics capabilities.

What You Have:

Educational Background: Bachelor's in Computer Science, Data Science, Statistics, or a related field.
Technical Expertise:
Proficiency in Python, SQL, and data visualization tools (e.g., Tableau, Power BI, Looker).
Experience working with large datasets and building dashboards to generate insights and reports.
Familiarity with cloud-based platforms (e.g., AWS, GCP, Azure) and exposure to Big Data technologies (e.g., BigQuery, Databricks, Spark, Snowflake, Redshift) is a plus.
Analytical Skills: Strong problem-solving abilities in modeling and analyzing large datasets to extract meaningful insights and inform decisions.
Communication: Strong written and verbal communication skills, with the ability to simplify and present complex data concepts to non-technical stakeholders effectively.
Team Player: Ability to collaborate effectively within cross-functional teams.
Adaptability: A proactive learner who is adaptable to new skills, technologies, and evolving business needs.
Excited to thrive in a dynamic, fast-paced environment and contribute to impactful projects.

Nice to have:

Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

Unlimited PTO policy
Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
Training & Development
Learning the advanced partnership automation products
Medical Aid and Provident Fund
Group schemes with Discovery & Bonitas for medical aid
Group scheme with Momentum for provident fund
Stock Options
3-year vesting schedule pending Board approval
Primary caregiver leave
Internet Allowance
Flexible work hours
Casual work environment
Technology stipend

#LI-Hybrid

Senior Product Manager

Cape Town

Our Company:

Why this role is exciting:

We are looking for a Product Manager to join our Products & Pages Data Teams. As the Product Manager for Products & Pages Data at Impact, you will ensure that brands have the ability to effectively market their product inventory through their partnerships as well as provide our brands with high value media intelligence through web scraping. This includes e-commerce integrations, product enhancement, and new product discovery and social & Web listening. Effective marketing of products is really at the heart of partnerships, so this is a great opportunity to play a pivotal role at Impact.

What you'll do:

Speccing of new features
Delivering on roadmap
Coordination with UX/Dev/QA
Validation of features with clients/stakeholders
Collaborative creation with the full squad of a squad vision and communication of that vision throughout the organization
Identification of strategic moves to achieve that vision and to add value to the company overall from the context of their squad
Coming up with key metrics for success of their squad and making available to product leadership

Does this sound like you?

Ability to think strategically
Strong background in e-commerce, product inventory software, product listing marketing, Web scraping
Results-driven
Solid interpersonal skills and emotional intelligence
Passion for user experience
Able to boil complex domains into practical and effective solutions
5 years of product management experience
Ability to manage up and drive a vision to the rest of product and company overall
Undergraduate degree in Computer Science, Engineering, Science, Maths or related Science or Commerce discipline
3+ years’ experience in SaaS product/ software development with technical products/focus areas, product management, and/or program management
Advanced knowledge of digital advertising technologies (preferred)
Proficiency in SQL is a nice to have

This role is to be based in Cape Town

Nice to have:

Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks:

Unlimited PTO policy
Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
Training & Development
Learning the advanced partnership automation products
Medical Aid and Provident Fund
Group schemes with Discovery & Bonitas for medical aid
Group scheme with 10X
Stock Options
3-year vesting schedule pending Board approval
Internet Allowance
Flexible work hours
Casual work environment

#LI-RL1

Support

CRM Automation Specialist

Cape Town

The Company:

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics visit www.impact.com.

Why this role is exciting:

Working at impact.com as a CRM Automation Specialist is an exciting opportunity to be part of a cutting-edge, fast-growing company at the forefront of the partnership economy. With a focus on innovation, impact.com provides a dynamic environment where your expertise in CRM automation can directly influence global marketing strategies and drive customer success. You'll collaborate with talented professionals, leverage advanced tools, and have the chance to shape automated workflows that enhance customer relationships and optimize business processes. Plus, impact.com’s culture promotes growth, creativity, and making a meaningful impact on a global scale!

What you will be doing:

Partner with Data Enablement to establish and maintain two-way data hooks for ipost, marketo, sendgrid, intellum, and our internal data sources.
Partner with Data Enablement to create and maintain a unified outbound email reporting dataset across all ESPs. Ideally, the unified view would include Salesforce, Hubspot, and Outreach communication.
Establish unified preference center, ensure subscription preferences are collected & applied correctly across all ESPs.
Build and maintain event-based triggered emails.
QA and troubleshoot customer communications to ensure they are responsive, device-friendly, trackable, and functional
Build advanced scripting for dynamic content capabilities.
Consult/Execute advanced CSS, HTML development.
Manage marketing email tech processes and platforms (provisioning, utilization, upgrades, troubleshooting).
Merge and simplify our Email tech stack under fewer ESPs and SAAS solutions.
Partner across Data Enablement, Engineering, Product, Data Science to define requirements, and architect and implement new email capabilities.
Partner with Product & Engineering team to ensure seamless transactional email customer experience.

Does this sound like you?

Salesforce and or Marketo experience
Verifiable experience with Google Suite (docs, sheets, slides, data studio) Confluence, Slack, and WordPress.
JSON, CSS, HTML, PHP, SQL, email coding.
Proficiency in marketing automation technology.
Deep understanding of Anti-Spam best practices and legislation.
Outstanding written English skills.
API experience is a plus.
Proactive, professional, and detail-oriented.
Time management and organizational expert.
Bachelor's degree in Marketing, or relevant field.

Nice to have:

Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks:

Unlimited PTO policy
Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
Training & Development
Learning the advanced partnership automation products
Medical Aid and Provident Fund
Stock Options
3-year vesting schedule pending Board approval
Internet Allowance
Flexible work hours
Casual work environment

#LI-NK1

Customer Solutions Specialist

Cape Town

Our Company:

Your Role at impact.com:

As a Customer Solutions Specialist, you will be an impact.com platform expert enabled to provide world-class customer support. You will assist our clients on how to best use our platform to manage their Partnerships Channel. Engage with a wide range of clients (from small publishers to multinational brands) via our in-app live chat and ticket system. Collaborate within your team and with other teams across the globe using a selection of tools to craft solutions to clients’ issues. Your daily role will be to provide support for account setup, platform usage as well as finance questions. You will have the opportunity to troubleshoot technical issues and the ability to escalate to other teams where applicable. Your curiosity and drive will be needed to continuously learn about impact.com’s platform and our clients’ partnership marketing efforts.

The Customer Solutions team is part of the broader Customer Engineering team, whose responsibility is to ensure a high-quality user experience and drive user retention. Our global Customer Solutions team comprises Customer Solutions Specialists who provide 24/5 product support coverage while continuously finding ways to improve our user experience and operational efficiencies.

What You'll Do:

Support during US Pacific hours, 5 pm to 2 am SAST (PDT)/ 4 pm to 1 am SAST (PST).
Be the first point of contact when a client has a problem using the platform.
Engaging with our users via in-app chat and ticketing system
Investigating and troubleshooting user and platform issues, including replicating the client’s experience, testing features, and gathering information
Learning how to best assist our client’s business through the best use of the platform and new features as they are developed
Manage support cases to ensure issues are recorded, tracked, and resolved in a timely manner.
Liaise with a diverse group of professionals across multiple teams.
Be involved in cross-functional projects aimed at improving a delightful customer experience with operational efficiency.
Work with the Senior team to drive operational efficiencies, change, and alignment with internal teams.

What You Have:

2+ years experience in one of the following: Front End web development and Technical Customer Support
Proven track record of solid technical troubleshooting skills
University Degree in Computer Science or Mathematics
Experience in customer support/service within the SaaS world
Understand the Affiliate Market EcoSystem
Basic understanding of how business processes work to empathize with what our clients are trying to get done on our platform
“Superuser” level understanding of the internet - Google-Fu master!
Detail-oriented, able to effectively prioritize tasks, triage conflicting issues with solid time management
Customer-centric, willing to be an advocate for your client’s needs and a passion for providing a great customer experience
Excellent verbal and written communication skills
Able to break down complex topics into digestible explanations
The ability to analyze data for insights
A quick thinker and problem-solver with the ability to pivot when needed
A self-starter that can work autonomously as well as in a team, and knows how to get stuff done
Resourceful and able to teach oneself and find an answer
Hungry to learn and continuously grow your knowledge as the Product/Business evolves
Familiarity with concepts like API, FTP, SQL, Javascript, and HTML
Familiarity with Excel or QuickBooks
A tertiary qualification in customer service or digital marketing is beneficial

Nice to have:

Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

Hybrid, Casual work environment
Responsible PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognizing that it is important to be happy and fulfilled in both

Training & Development

Learning the advanced partnership automation products

Medical Aid and Provident Fund

Group schemes with Discovery & Bonitas for medical aid
Group scheme with Momentum for provident fund

Restricted Stock Units

3-year vesting schedule pending Board approval

Internet Allowance

Fitness club fee reimbursementsTechnology stipend

#LI-NK1

Implementation Engineer

Cape Town

Our Company:

Your Role at impact.com:

As an Implementation Engineer, you will be responsible for learning impact.com’s technology and to assist with proposing and implementing technical solutions for our clients on the company’s SaaS platform. Working alongside the Onboarding, Client Success and other internal teams, you will interact with clients (business and technology), answering questions about the integration process, best practices and impact.com’s technology with the goal of getting clients live with their implementations in a timely manner.

What You'll Do:

Keep up-to-date with impact.com’s technology and industry updates
Design solutions & drive technical implementation of new and existing impact.com clients
Lead technical conversations to scope and propose best solution based on clients’ business needs
Develop and contribute to platform’s technical integration documentation
Work hand-in-hand with our Onboarding team to provide customers with a best-in-class streamlined onboarding experience
Support Sales and Pre-Sales teams as a product specialist and technical resource for complex deals and general knowledge sharing
Troubleshoot client issues as encountered during the onboarding process

What You Have:

Self-starter with a focus on creating and/or refining operational processes
Voracious learner who is willing to be out of their comfort zone
Natural curiosity leading to a deep understanding of the client’s challenges
Passion for solving customer issues in a fast paced environment
Phenomenal problem-solving & troubleshooting skills
Excellent verbal & written communication in English, including the ability to communicate complex technical information to a non-technical audience
Solid foundational knowledge and hands-on practical experience in utilizing web technologies including but not limited to HTML, JavaScript, SQL and REST APIs
Shadow senior resources on increasingly complex integrations, and seek assistance for medium to complex rescoping requests
Practical experience in the design and implementation of client solutions on SaaS platforms, preferably in digital marketing domain
Bachelor’s degree in Computer Science, Engineering, Science, Maths or related Science or Commerce discipline
Proven performance in an Integration Support, Sales Engineering, Software Development or related discipline, preferably in an external customer-facing capacity.
2-4 years working in a tech-focused role at a digital marketing or technology focused company. Familiarity of affiliate and/or digital marketing industry preferred.

Nice to have:

Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

Hybrid, Casual work environment
Responsible PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

Training & Development

Learning the advanced partnership automation products

Medical Aid and Provident Fund

Group schemes with Discovery & Bonitas for medical aid
Group scheme for provident fund

Restricted Stock Units

3-year vesting schedule pending Board approval

Internet Allowance
Primary caregiver leave
Fitness club fee reimbursements
Technology stipend

Manager, Implementation Engineering

Cape Town

Our Company:

Your Role at impact.com:

As a leader in impact.com's Customer Engineering organization, you will be responsible for leading a team of customer-focused and technically proficient implementation engineers. You will have the excellent opportunity to manage and grow the team, while ensuring all round development and well-being of individual team members. As an experienced technical professional, you will also be able to assist and guide the team in developing best-in-class client solutions on impact.com's award winning Partnership Cloud SaaS platform.

What You'll Do:

Assist the team in developing custom client SaaS solutions, including the review and approval of technical plans
Lead and grow a team of technical engineers by recruiting, mentoring and coaching
Retain and develop talent through goal setting, career planning and development
Conduct regular 1:1s and CFRs to ensure team high satisfaction and well-being
Participate in tracking team KPIs and ACRs
Quickly become proficient on impact.com's partnership automation platform and related technologies
Build, review, improve and be responsible for the roll out of departmental tools and processes
Act as an escalation point for internal and external requests
Participate and lead departmental and cross functional projects and initiatives

What You Have:

5+ years of hands-on experience leading the design and development of client solutions on SaaS platforms
3+ years of team lead and/or team management experience
7-10 years of relevant industry/domain experience
Bachelor’s degree in Computer Science, Engineering, Math, Science or Commerce discipline
Excellent communication skills, both oral and written, including client-facing skills

Nice to have:

Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

Hybrid, Casual work environment
Responsible PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

Training & Development
Primary caregiver leave
Medical Aid and Provident Fund
- Group schemes with Discovery & Bonitas for medical aid
- Group scheme for provident fund
Restricted Stock Units
- 3-year vesting schedule pending Board approval
Internet Allowance
Fitness club fee reimbursements
Technology stipend

Marketplace Growth Associate Manager

Cape Town

Our Company:

Your Role at impact.com:

Are you obsessed with getting great results? Our ideal candidate is a professional with demonstrable refined technical, analytical, and organizational skills, with experience in growth strategy, analytics, production, automation, testing, and deliverability. You should be detail-oriented and able to work proficiently under pressure.

What You'll Do:

focus on driving growth within a two-sided or multi-sided marketplace, ensuring that both supply (e.g., sellers, service providers) and demand (e.g., buyers, consumers) are optimized to generate revenue and achieve scalability. Effective communication with diverse stakeholders will be essential as you work to enhance partnerships and overall marketplace performance.

More specifically, you’ll get to:

Become deeply familiar with impact.com’s product offering and leverage that knowledge to influence customer behavior that drives growth.
Identify and target key growth opportunities for specific categories or user segments.
Work cross-functionally with Product, Product Marketplace, Data Science, Content Marketing and others as needed.
Align cross-channel initiatives with content, design, product, support, and leadership.
Set goals and be held accountable to metrics for the optimization of partnerships
Ensure prompt troubleshooting and solutions to issues as they arise.
Develop and execute strategies to onboard, engage, and retain marketplace participants.
Iterate quickly on growth experiments to scale what works.
Communicate findings and recommendations to leadership and stakeholders.

What You Have:

(up to 3 years+) Experience in a growth role within a marketplace, e-commerce, or SaaS environment.
Proficiency in data manipulation and analysis
Ability to interpret data and derive insights to inform product decisions.
Understanding of marketplace dynamics
Strong communication skills to work across teams and present insights effectively.
A proven track record of optimizing KPIs and driving measurable growth.
Ability to approach complex issues logically and creatively.
Basic skills in organizing tasks, timelines, and resources.
Ability to gather and analyze market and competitor information.
Familiarity with team management tools (Google, Confluence, Jira, Slack)
Willingness to learn and adjust in a fast-paced environment.
Bachelor's degree or equivalent experience

Nice to have:

Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

Hybrid, Casual work environment
Responsible PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

Training & Development

Learning the advanced partnership automation products

Medical Aid and Provident Fund

Group schemes with Discovery & Bonitas for medical aid
Group scheme with Momentum for provident fund

Restricted Stock Units

3-year vesting schedule pending Board approval

Internet Allowance

Fitness club fee reimbursementsTechnology stipend

#LI-NK1

Technology

Associate Software Engineer

Cape Town

Our Company:

Your Role at Impact:

As an Associate Software Engineer, your focus will be on delivering tasks for the squad, testing end to end, assisting QA with Staging environments and fixing broken builds.

This role assumes that you have an understanding of all aspects of a language and are able to apply previous solutions to new problems independently.

You should have practical experience in common design patterns, using unit tests for new code, and adding missing unit tests to legacy code with practical exposure to CI, and integration tests. You will also have practical exposure to at least 1 cloud platform where you should be confident using the console, and building basic apps in the cloud.

At this level you are expected to be confident reusing existing frameworks and work independently when completing tasks that you have been exposed to before.

During sprint planning and design sessions, you should feel comfortable asking "why" to understand the business reason behind your tasks.

You will also help with environment setup and onboarding of new members.

What You'll Do:

Develop, test, and maintain software for the platform.
Write automation tests
Build meaningful unit, functional and integration level tests for the software built
Collaborate with a distributed team to fulfill the departments quarterly objectives
Develop code both independently and while pair programming
Write and maintain design, user and test documentation
Become familiar with technologies used on the squad
Perform triage functionality through verification and fixing of bugs
Build non customer facing code
Support software testing and quality assurance processes to ensure high-quality deliverables
Production Deployments

What You Have:

Initiative
Adaptability
Personal Development
Being a team player
Completed B.S. In Computer Science or related field or equivalent professional experience
Openssource contributions are beneficial
Desire to work with Java, Spring and related Technologies
1 - 2 years experience in Software development
Agile / Iterative processes. Kanban / Scrum
Knowledge of Relational Databases, Table design, SQL
Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

Hybrid, Casual work environment
Responsible PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

Primary caregiver leave
Training & Development

Learning the advanced partnership automation products

Medical Aid and Provident Fund

Group schemes with Discovery & Bonitas for medical aid
Group scheme for provident fund

Restricted Stock Units

3-year vesting schedule pending Board approval

Internet Allowance
Fitness club fee reimbursementsTechnology stipend

#LI-Hybrid

Associate Software Engineer II

Cape Town

Our Company:

Your Role at Impact:

As an Associate Software Engineer, your focus will be on delivering tasks for the squad, reviewing code and learning more about the technologies used on the team.

This role assumes that you have an understanding of all aspects of a language and are able to apply previous solutions to new problems independently.

The team you will be working with own services on both the frontend and backend so full stack experience is best.

You should have practical experience in common design patterns, using unit tests for new code, and adding missing unit tests to legacy code. You will also have practical exposure to at least 1 cloud platform where you should be confident using the console, and building basic apps in the cloud.

At this level you are expected to be confident reusing existing frameworks and work independently when completing tasks that you have been exposed to before.

During sprint planning and design sessions, you should feel comfortable asking "why" to understand the business reason behind your tasks.

You will also help with environment setup and onboarding of new members.

What You'll Do:

Develop, test, and maintain software for the platform.
Build meaningful unit and functional tests for the software built
Collaborate with a distributed team to fulfill the departments quarterly objectives
Develop code both independently and while pair programming
Write and maintain design, user and test documentation
Become familiar with technologies used on the squad
Perform triage functionality through verification and fixing of bugs
Build both backend and frontend services.
Production Deployments

What You Have:

Initiative
Adaptability
Personal Development
Being a team player
Completed B.S. In Computer Science or related field or equivalent professional experience
Openssource contributions are beneficial
Desire to work with Java, Spring, React and related Technologies
1 - 2 years experience in Software development
Agile / Iterative processes. Kanban / Scrum
Knowledge of Relational Databases, Table design, SQL
Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

Hybrid, Casual work environment
Responsible PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

Primary caregiver leave
Training & Development

Learning the advanced partnership automation products

Medical Aid and Provident Fund

Group schemes with Discovery & Bonitas for medical aid
Group scheme for provident fund

Restricted Stock Units

3-year vesting schedule pending Board approval

Internet Allowance
Fitness club fee reimbursementsTechnology stipend

#LI-Hybrid

Front End Engineer

Cape Town

Our Company:

Your Role at Impact:

Fintech, a group within Impact.com, is a fast-growing team of talented engineers that provides innovative financial technology solutions to partners and brands. As a Front-end Engineer, you will join the Fintech team and play a key role in engineering the user interface and user experience of our financial platform, which is one of the most important areas in our product.

What You'll Do:

Design and develop user-facing features using modern front-end technologies such as HTML, CSS, JavaScript/TypeScript and JavaScript frameworks (e.g. Vue.js)
Create and maintain front-end micro UIs that make up the platform
Work closely with the front-end enablement guild to ensure alignment
Collaborate with other developers, designers, and product managers to deliver high-quality, responsive, and interactive user interfaces
Optimize application for maximum speed and scalability
Stay up-to-date with the latest industry trends and technologies
Participate in code reviews and ensure adherence to best practices and coding standards
Write and maintain technical documentation
Troubleshoot and debug web applications
Provide guidance and mentorship to junior front-end engineers

What You Have:

Bachelor's degree in Computer Science, Computer Engineering or related field
3+ years of experience in front-end development
Strong knowledge of front-end technologies such as HTML, CSS, JavaScript and JavaScript
frameworks (e.g. React, Angular, Vue.js)
Experience with front-end build tools such as Webpack, Babel, or Grunt
Experience with CSS pre-processors such as Sass or Less
Experience with version control systems such as Git
Strong problem-solving and analytical skills
Strong communication and teamwork skills
Experience with Agile software development methodologies
Experience with browser compatibility and cross-browser development
Experience with accessibility and web standards
Experience with responsive web design and mobile optimization
Experience with web performance optimization
Strong understanding of web accessibility standards and principles

Nice to have:

Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks:

Casual work environment, including working from home
Flexible work hours
Unlimited PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

6 month primary caregiver leave
Training & Development

Learning the advanced partnership automation products

Medical Aid and Provident Fund

Group schemes with Discovery & Bonitas for medical aid
Group scheme with Momentum for provident fund

Restricted Stock Units

3-year vesting schedule pending Board approval

Internet Allowance
Fitness club fee reimbursements
Technology Stipend

#LI-Hybrid

iOS Engineer (Mid-level)

Cape Town

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

Passionate about its people
Focused on delivering the very best tech to our customers
Offering the flexibility to work how and where you are most successful
Obsessed with our customer’s success
The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
Obsessed with making a difference in business and to the wider community

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

Develop our mobile iOS app in order for Impact to provide a world-class mobile experience on the Impact platform. Add additional skills to our mobile team such as to improve the overall quality and performance of the mobile app.

What You'll Do:

Writing efficient and reusable code, testing and debugging applications
collaborating with team members to identify and resolve technical issues.
You will also be expected to keep up-to-date with the latest trends and technologies in mobile app development, and to share your knowledge with other team members.
Good communication skills and the ability to work in a fast-paced, agile development environment are essential for this role.
You will also have to go through the Impact training modules to get a fundamental understanding of our product, in order to contribute in a meaningful manner

What You Have:

Excellent understanding of OOP concepts,
Best iOS architectural patterns
Excellent knowledge of Swift programming language (Objective C would be positive, but not required)
Knowledge of the dependency injection framework
Experience writing unit- / snapshot tests.
Understanding of collection
Swift UI experience would be positive but not
Experience working on production apps for big corporations would be a huge Understanding of mobile security

Nice to have:

Free Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks:

Casual work environment, including working from home
Flexible work hours
Unlimited PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

6 month paternity/maternity leave
Training & Development

Learning the advanced partnership automation products

Medical Aid and Provident Fund

Group schemes with Discovery & Bonitas for medical aid
Group scheme with Momentum for provident fund

Restricted Stock Units

3-year vesting schedule pending Board approval

Internet Allowance
Fitness club fee reimbursements

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-Hybrid

Lead Software Quality Engineer

Cape Town

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Your Role at impact.com:

As a Lead Software Quality Assurance Engineer at Impact, your key responsibilities will include delivering high quality software, loudly advocating for software testing best practices, and helping to instill a strong quality mindset in those around you. This role will work closely with 3-5 other Software Quality Assurance Engineers and will be responsible for the quality of our software through every phase of feature delivery. Beyond your immediate scrum team, you will be a quality advocate and coordinator, working informally across teams to guide and influence decisions that improve our quality assurance processes throughout the company.

You will use your deep understanding of different software testing methodologies to build successful testing strategies, documentation and training to create systemic quality improvements. Metrics and accountability will be key aspects of your role.

Successful applicants will be expected to be detail oriented when testing new features, but will be able to pivot to broader planning efforts with other team leaders when necessary. Our team is global, so strong communication and flexibility are essential.

What You'll Do:

Hands on software testing of bugs, features and complex software systems
Certify the quality of new and modified functionality before release to customers
Analyze requirements and develop test plans
Create, revise, execute, and review test cases, suites and scenarios
Monitor system health
Review and report software defects
Create and maintain test data
Write and maintain automated tests
Create testing tools and frameworks
Review and action pull requests
Write and maintain documentation
Track quality metrics and trends
Mentor other Quality Assurance Engineers
Lead continuous improvement initiatives for the quality team
Present on and discuss relevant and actionable quality topics
Support multiple cross functional projects simultaneously

What You Have:

Strong communication skills
Strong programming skills
A deep understanding of testing theory and methodologies
A solid understanding of the SDLC and Agile methodologies
A drive to learn and share new things
An analytical work methodology
The ability to quickly learn new systems and domains
At least 8 years experience in software testing
At least 5 years of test automation experience using multiple testing frameworks

Benefits:

Hybrid, Casual work environment
Responsible PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

Training & Development

Learning the advanced partnership automation products

Medical Aid and Provident Fund

Group schemes with Discovery & Bonitas for medical aid
Group scheme with Momentum for provident fund

Restricted Stock Units

3-year vesting schedule pending Board approval

Internet Allowance
Fitness club fee reimbursements

Technology Stipend

#LI-NK1

NodeJS Engineer - Content

Cape Town

Our Company:

Your Role at Impact:

As a NodeJS Engineer, your focus will be on delivering stories for the squad, monitoring production environments and managing deployments to production.

This role assumes that you are able to utilize the latest features of a language and can effectively select and implement the right design pattern to solve problems independently.

You will have experience implementing integration tests, be comfortable working with CI and confidently reuse existing frameworks.

At this level you are expected to have an understanding of the business requirements of all stories in the sprint, implement stories on existing cloud infrastructure and services and independently implement agreed design to spec. You should feel comfortable escalating appropriately.

You are also expected to help team members with implementation

What You'll Do:

Develop, test and maintain software for the Platform
Build meaningful unit, functional and integration level tests for the software built
Collaborate with a distributed team to fulfill the department's quarterly objectives
Develop code both independently and while pair programming
Write and maintain design, user and test documentation
Become familiar with technologies used on the squad
Perform triage functionality through verification and fixing of bugs
Build customer and non customer facing code.
Support software testing and quality assurance processes to ensure high-quality deliverables
Create SQL for Tech Updates and ensure this is ready for review
Keeps technically abreast of trends and advancements within area of specialization, incorporating these improvements where applicable
Review business needs, requirements, technical specifications
Respond to alerts, review error messages, and fix bugs in a timely manner
Mentor and give guidance to less senior staff to grow careers
Perform code reviews

What You Have:

Initiative
Adaptability
Personal Development
Being a team player
Completed B.S. In Computer Science or related field or equivalent professional experience.
Opensource contributions are beneficial
Experience working with Java, Spring and related Technologies are beneficial
4+ years Software Development
Agile / Iterative processes. Kanban / Scrum
Knowledge of Relational Databases, Table design, SQL
TDD experience
Continuous Integration / Delivery methods, tooling, integrations
Experience working with Large Scale processing
Exposure and experience in any Google Cloud technology highly desired
Experience in monitoring, alerting and production support

Nice to have:

Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks:

Casual work environment, including working from home
Flexible work hours
Unlimited PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

6 month primary caregiver leave
Training & Development

Learning the advanced partnership automation products

Medical Aid and Provident Fund

Group schemes with Discovery & Bonitas for medical aid
Group scheme with Momentum for provident fund

Restricted Stock Units

3-year vesting schedule pending Board approval

Internet Allowance
Fitness club fee reimbursements
Technology Stipend

#LI-Hybrid

Senior Data Analyst

Cape Town

Our Company:

Your Role at impact.com:

We’re looking for an experienced Senior Data Analyst to play a key role in establishing a strong data analytics competency to meet Impact's growing need for insights and data products to enable data-driven decision making across the whole business.

As a Senior Data Analyst you’ll collect, analyze and interpret large and complex datasets to identify patterns and trends, develop insights and provide data-driven recommendations to support business decisions. Our ideal candidate should have a strong technical background in data analysis, statistics, data product development and business reporting.

What You'll Do:

Partner closely with stakeholders to understand their data needs and translate business questions into data problems.
Collaborate with analytics engineers to scope, and develop data products that deliver insights and drive business optimisation.
Conduct analysis of large, complex datasets to identify patterns, trends, and correlations.
Develop and implement advanced statistical models and algorithms to support data-driven decision-making.
Design, develop, and maintain interactive dashboards and automated reports ensuring they provide clear and actionable insights.
Design and implement predictive models to drive improvements in decision-making and operational efficiency.
Mentor and guide junior analysts, providing support on advanced analytical techniques and best practices.

What You Have:

Bachelor's degree in mathematics, statistics, economics, engineering or a related field
5+ years of experience in a data analysis, business intelligence or data engineering role
Excellent analytical and problem-solving skills
Advanced Python and SQL, Python, Scala, or R coding skills
Strong data analysis and data visualization skills
Experience with the Google Cloud Platform (GCP), Azure, AWS or similar cloud and integrated technologies preferred will be a bonus
Experience with DataBricks, PySpark and BigQuery highly advantageous
Experience in managing analytics projects
Familiarity with machine learning libraries
Experience with standard statistical modeling and forecasting methodologies
Hands-on experience with data visualization tools and/or business intelligence tools such as Tableau, Power BI, SSRS/SSAS, Looker or QlikView.
Strong verbal and written communication skills
Ability to work independently and collaboratively in a fast-paced, dynamic environment
Experience working in the digital marketing technology industry beneficial

Nice to have:

Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

Hybrid, Casual work environment
Responsible PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

Primary caregiver leave
Training & Development

Learning the advanced partnership automation products

Medical Aid and Provident Fund

Group schemes with Discovery & Bonitas for medical aid
Group scheme for provident fund

Restricted Stock Units

3-year vesting schedule pending Board approval

Internet Allowance
Fitness club fee reimbursementsTechnology stipent
Mental Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage

Senior DevOps Engineer

Cape Town

Our Company:

Your Role at Impact:

The Senior DevOps Engineer is accountable for actively engaging in the creation and advancement of automated, containerized cloud application platforms. They are tasked with conceptualizing and implementing DevOps processes that leverage these platforms effectively. Serving as a subject matter expert, they troubleshoot and resolve intricate, multi-tier architecture issues spanning diverse platforms. In this role, the Senior DevOps Engineer meticulously plans and executes technical tasks related to the deployment and upkeep of internal cloud enterprise-shared virtualization infrastructure. They craft and execute cloud solution roadmaps aligned with business objectives, thereby driving the realization of company strategy.

Ensuring consistent version control across platforms and overseeing continuous deployment monitoring are integral aspects of their responsibilities. Moreover, they establish proactive monitoring practices, interpret telemetry data to derive actionable insights, and uphold the reliability and security of IT operations while optimizing performance.

Documentation is a critical facet of the role, as the Senior DevOps Engineer meticulously records system specifications for both internal reference and end-user consumption. This includes highlighting bug fixes, introducing new features, and flagging potential issues.

Exhibiting strong leadership capabilities, the Senior DevOps Engineer serves as a mentor to peers within their team and across the broader organization. They embody leadership qualities that inspire and empower others to achieve excellence in their respective roles.

This role reports to the Director of DevOps.

What You'll Do:

Lead the evaluation and adoption of new technologies and tools within the DevOps squad, ensuring alignment with the organization's objectives and future needs
Take a proactive approach to bug triage, including root cause analysis and fixing, to ensure the stability and reliability of the systems and applications supported by the DevOps team.
Collaborate with cross-functional teams, including developers, QA engineers, product managers, and stakeholders, to define and achieve departmental and organizational objectives on a quarterly basis.
Drive the automation of complex and critical manual tasks and optimize repetitive processes across the development, testing, deployment, and monitoring phrases of the software development lifecycle.
Provide mentorship and technical leadership to junior team members, including participating in pair programming sessions, conducting code reviews, and sharing best practices.
Lead research and prototyping efforts for emerging technologies, exploring opportunities for innovation and improvement in existing systems and processes.
Take ownership of creating and maintaining comprehensive documentation, including design documents, user guides, and test plans, to ensure clear communication and knowledge transfer within the team and across departments.
Drive the implementation of robust software testing and quality assurance processes, including the development and maintenance of automated tests at unit, functional, and integration levels.
Lead incident management efforts, including responding to alerts, reviewing error messages, and diagnosing and resolving technical issues in a timely manner to minimize impact on system availability and performance.
Ensure the stability and scalability of the infrastructure and platform by maintaining build- and stage stability, optimizing resource utilization, and implementing infrastructure as code practices.
Lead efforts to ensure compliance with industry regulations (e.g., GDPR, HIPAA) and internal security policies, including implementing security best practices, conducting security audits, and managing access controls.
Monitor system performance and usage trends, and conduct capacity planning to anticipate and accommodate future growth and scaling needs, ensuring the infrastructure can support increasing demands.
Implement cost optimization strategies for cloud infrastructure and services, including rightsizing resources, leveraging reserved instances, and implementing tagging and monitoring to track and optimize costs.
Provide leadership and support for on-call rotations, including participating in incident response activities, conducting post-mortem analyses, and implementing corrective actions to prevent recurrence.
Evaluate and manage relationships with third-party vendors and service providers, including cloud providers, software vendors, and infrastructure partners, to ensure the organization receives value and meets its objectives.
Work closely with business stakeholders to understand their needs, requirements, and technical specifications, translating them into actionable plans and solutions that deliver value to the organization.

What You Have:

Extensive experience with Linux operating systems (e.g., Ubuntu, CentOS, Red Hat), including installation, configuration, maintenance, and troubleshooting.
Understanding of Linux networking concepts, including IP addressing, routing, firewalls (e.g., iptables), and network Knowledge of Linux security best practices, including user management, permissions, and encryption.
Proficiency in performance tuning techniques for Linux systems, including optimizing kernel parameters, disk I/O tuning, memory management, and CPU utilization.
A good understanding of IaC ( infrastructure of code ) principles and adopting these methods to drive automation and self service.
A comprehensive grasp of coding and scripting in common languages, including Python, Perl, PHP, and Ruby.
Familiarity with at least one primary coding language, like C++ or
Familiarity with containerization technologies such as Docker and container orchestration platforms like Kubernetes, used for managing and scaling containerized applications on Linux- based systems.
Understanding of high availability concepts and technologies such as Linux clustering, load balancing (e.g., HAProxy, Nginx, F5, Treafik), and failover mechanisms for ensuring system reliability and uptime.
The ability to identify, evaluate, and integrate diverse open-source technologies and cloud services.
Proven experience with business and CI/CD tools like Prometheus, GitHub, Atlassian Jira, Confluence, and Jenkins.
Proven experience with public cloud resources and services, including AWS, Microsoft Azure, and Google Cloud.
Familiarity with various IT monitoring and management tools like Cloudflare and
Proficiency in troubleshooting and resolving technical issues across staging, uat and production
A strong focus on security, adhere to NIST and CIS standards, ability to implement security hardening measures for Linux servers and environments, including patch management, vulnerability scanning, intrusion detection, and security compliance auditing.
Integrity and ethical leadership, demonstrating honesty, transparency, and fairness in all interactions, and upholding ethical standards and values in decision-making and
Ability to lead and mentor junior team members, providing guidance, support, and feedback to help them grow and develop their skills in DevOps practices and technologies.
Excellent communication skills, both verbal and written, to effectively communicate technical concepts and ideas to non-technical stakeholders, facilitate discussions, and build consensus across teams.
Strong problem-solving skills and the ability to make sound decisions under pressure, analyzing complex technical issues, evaluating options, and implementing effective solutions that drive results

Nice to have:

Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks:

Casual work environment, including working from home
Flexible work hours
Unlimited PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

6 month primary caregiver leave
Training & Development

Learning the advanced partnership automation products

Medical Aid and Provident Fund

Group schemes with Discovery & Bonitas for medical aid
Group scheme with Momentum for provident fund

Restricted Stock Units

3-year vesting schedule pending Board approval

Internet Allowance
Fitness club fee reimbursements
Technology Stipend

#LI-Hybrid

Senior Software Engineer

Cape Town

Our Company:

Your Role at Impact.com

Your primary focus will be to help build and design our AI focus regulated compliance tools and combine that with our existing compliance tools. This will include, creating APIs, Pub/Sub using Kafka, batch jobs, spring boot, spring AI, LLMs and Vector stores mostly focused around Vertex AI but not exclusively.

You will be delivering software for the squad through planning, designing, implementing, testing and deploying. You will be self-sufficient with an understanding of ancillary services and infrastructure.

This role assumes that you are able to define the correct cloud services to use, identify the best approach for using gen AI and tools around it, implement new libraries and identify and solve problems independently.

You will have experience across multiple languages with practical experience in common architectural patterns, implementing blackbox and whitebox testing and complex integration testing frameworks.

At this level you are expected to deliver independently as well as unblock and assist team members with delivery. You should feel comfortable escalating and communicating effectively.

What You'll Do:

Collaborate with a distributed team to fulfill the departments quarterly objectives
Develop code both independently and while pair programming
Write and maintain design, user and test documentation
Become familiar with technologies used on the squad
Perform triage functionality through verification and fixing of bugs
Build customer and non customer facing code
Support software testing and quality assurance processes to ensure high-quality deliverables
Create SQL for Tech Updates and ensure this is ready for review
Keeps technically abreast of trends and advancements within area of specialization, incorporating these improvements where applicable
Review business needs, requirements, technical specifications
Respond to alerts, review error messages, and fix bugs in a timely manner
Mentor and give guidance to less senior staff to grow careers
Perform code reviews
Approve pull requests
Perform Point releases
Maintain build- and stage stability
Research and prototype new technologies
Influence system wide architecture
Evolve architecture
Regularly review peer contributions and take part in constructive retrospectives to increase efficiency
Actively contribute to and maintain technical documentation
Follow technology trends and incorporate new promising technology as required to keep with the times
Ability to assess, debug and resolve technical issues
Contribute to creative solutions that help make the development process more efficient
Elevated ownership of application stability

What You Have:

Initiative
Adaptability
Being a team player
Personal Development
Completed B.S. In Computer Science or related field or equivalent professional experience
Opensource contributions are beneficial
Gen AI experience using and implementing software using AI
8+ years experience: Java 8 +, SQL, Unix shell commands, version control, JDBC, OR Tools (Hibernate, JPA), Spring boot, Spring AI, HTTP/Rest protocols, build tools (Gradle/Maven), CI (Jenkins/Bamboo/etc), JVM & Garbage collection, Cloud Computing, Load balancing
Experience working with Java, Spring and related Technologies
8+ years Software Development
Agile / Iterative processes. Kanban / Scrum
Knowledge of Relational Databases, Table design, SQL, Vector Stores
TDD experience
Continuous intergration / Delivery methods, tooling, integrations
Experience working with Large Scale processing
Exposure and experience in any Google Cloud technology highly desired
Experience in monitoring, alerting and production support
Good understanding of JVM and Garbage Collection
Knowledge of Regulated Compliance is a big plus
Exposure to front end technologies
Experience Mentoring / Training teams
Experience in taking ownership off larger pieces of work
Proven track record of influencing architecture and inter-disciplinary dependencies
Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

Hybrid, Casual work environment
Responsible PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

Training & Development

Learning the advanced partnership automation products

Medical Aid and Provident Fund

Group schemes with Discovery & Bonitas for medical aid
Group scheme with Momentum for provident fund

Restricted Stock Units

3-year vesting schedule pending Board approval

Internet Allowance
Fitness club fee reimbursements

#LI-Hybrid

Senior Software Engineer

Cape Town

Our Company:

Your Role at Impact.com

Your primary focus will be to create a project/module hosting several methods of integration to and from internal and external systems. This will include, exposing APIs externally, Pub/Sub using Kafka, batch jobs, etc.

You will be delivering software for the squad through planning, designing, implementing, testing and deploying. You will be self sufficient with an understanding of ancillary services and infrastructure.

This role assumes that you are able to define the correct cloud services to use, implement new libraries and identify and solve problems independently.

You will have experience across multiple languages with practical experience in common architectural patterns, implementing blackbox and whitebox testing and complex integration testing frameworks.

At this level you are expected to deliver independently as well as unblock and assist team members with delivery. You should feel comfortable escalating and communicating effectively.

You will also be working closely with the SSO to prioritise, and understand the strategic direction of the product and help team members with planning, design and implementation.

What You'll Do:

Collaborate with a distributed team to fulfill the departments quarterly objectives
Develop code both independently and while pair programming
Write and maintain design, user and test documentation
Become familiar with technologies used on the squad
Perform triage functionality through verification and fixing of bugs
Build customer and non customer facing code
Support software testing and quality assurance processes to ensure high-quality deliverables
Create SQL for Tech Updates and ensure this is ready for review
Keeps technically abreast of trends and advancements within area of specialization, incorporating these improvements where applicable
Review business needs, requirements, technical specifications
Respond to alerts, review error messages, and fix bugs in a timely manner
Mentor and give guidance to less senior staff to grow careers
Perform code reviews
Approve pull requests
Perform Point releases
Maintain build- and stage stability
Research and prototype new technologies
Influence system wide architecture
Evolve architecture
Regularly review peer contributions and take part in constructive retrospectives to increase efficiency
Actively contribute to and maintain technical documentation
Follow technology trends and incorporate new promising technology as required to keep with the times
Ability to assess, debug and resolve technical issues
Contribute to creative solutions that help make the development process more efficient
Elevated ownership of application stability

What You Have:

Initiative
Adaptability
Being a team player
Personal Development
Completed B.S. In Computer Science or related field or equivalent professional experience
Opensource contributions are beneficial
8+ years experience: Java 8 +, SQL, Unix shell commands, version control, JDBC, OR Tools (Hibernate, JPA), Spring MVC, HTTP/Rest protocols, build tools (Gradle/Maven), CI (Jenkins/Bamboo/etc), JVM &Garbage collection, NOSQL & Data lakes, Cloud Computing, Load balancing
Experience working with Java, Spring and related Technologies
8+ years Software Development
Agile / Iterative processes. Kanban / Scrum
Knowledge of Relational Databases, Table design, SQL
TDD experience
Continuous intergration / Delivery methods, tooling, integrations
Experience working with Large Scale processing
Exposure and experience in any Google Cloud technology highly desired
Experience in monitoring, alerting and production support
Good understanding of JVM and Garbage Collection
Knowledge of Digital Marketing is a big plus
Exposure to front end technologies
Experience Mentoring / Training teams
Experience in taking ownership off larger pieces of work
Proven track record of influencing architecture and inter-disciplinary dependencies
Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

Hybrid, Casual work environment
Responsible PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

Training & Development

Learning the advanced partnership automation products

Medical Aid and Provident Fund

Group schemes with Discovery & Bonitas for medical aid
Group scheme with Momentum for provident fund

Restricted Stock Units

3-year vesting schedule pending Board approval

Internet Allowance
Fitness club fee reimbursements

#LI-Hybrid

Senior Software Engineer

Cape Town

Our Company:

Your Role at Impact.com

As a Senior Software Engineer, your focus will be on delivering epics for the squad through planning, designing, implementing, testing and deploying. You will be self sufficient with an understanding of ancillary services and infrastructure.

This role assumes that you are able to define the correct cloud services to use, implement new libraries and identify and solve problems independently.

You will have experience across multiple languages with practical experience in common architectural patterns, implementing blackbox and whitebox testing and complex integration testing frameworks.

At this level you are expected to deliver independently as well as unblock and assist team members with delivery. You should feel comfortable escalating and communicating effectively.

You will also be working closely with the SSO to prioritise, and understand the strategic direction of the product and help team members with planning, design and implementation.

What You'll Do:

Collaborate with a distributed team to fulfill the department's quarterly objectives
Develop code both independently and while pair programming
Write and maintain design, user and test documentation
Become familiar with technologies used on the squad
Perform triage functionality through verification and fixing of bugs
Build customer and non customer facing code.
Support software testing and quality assurance processes to ensure high-quality deliverables
Create SQL for Tech Updates and ensure this is ready for review
Keeps technically abreast of trends and advancements within area of specialization, incorporating these improvements where applicable
Review business needs, requirements, technical specifications
Respond to alerts, review error messages, and fix bugs in a timely manner
Mentor and give guidance to less senior staff to grow careers
Perform code reviews
Approve pull requests
Perform point releases
Maintain build- and stage stability
Research and prototype new technologies
Influence system wide architecture
Evolve architecture
Regularly review peer contributions and take part in constructive retrospectives to increase efficiency
Actively contribute to and maintain technical documentation
Follow technology trends and incorporate new promising technology as required to keep with the times
Ability to assess, debug and resolve technical issues
Contribute to creative solutions that help make the development process more efficient - elevated ownership of application stability

What You Have:

Initiative
Adaptability
Being a team player
Personal Development
Completed B.S. In Computer Science or related field or equivalent professional experience.
Opensource contributions are beneficial
8+ years experience: Java 8 +, SQL, Unix shell commands, version control, JDBC, OR Tools (Hibernate, JPA), Spring MVC, HTTP/Rest protocols, build tools (Gradle/Maven), CI (Jenkins/Bamboo/etc), JVM &Garbage collection, NOSQL & Data lakes, Cloud Computing, Load balancing
Experience working with Java, Spring and related Technologies
8+ years Software Development
Agile / Iterative processes. Kanban / Scrum
Knowledge of Relational Databases, Table design, SQL
TDD experience
Continuous Integration / Delivery methods, tooling, integrations
Experience working with Large Scale processing
Exposure and experience in any Google Cloud technology highly desired
Experience in monitoring, alerting and production support
Good understanding of JVM and Garbage Collection
Knowledge of Digital Marketing is a big plus
Exposure to front end technologies
Experience Mentoring / Training teams
Experience in taking ownership off larger pieces of work
Proven track record of influencing architecture and inter-disciplinary dependencies
Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

Hybrid, Casual work environment
Responsible PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

Training & Development

Learning the advanced partnership automation products

Medical Aid and Provident Fund

Group schemes with Discovery & Bonitas for medical aid
Group scheme with 10x Funds

Restricted Stock Units

3-year vesting schedule pending Board approval

Internet Allowance
Fitness club fee reimbursements

#LI-Hybrid

Senior Software Engineer III

Cape Town

Our Company:

Your Role at Impact.com

As a Senior Software Engineer III, your focus will be on delivering epics for the squad through planning, designing, implementing, testing and deploying. You will be self sufficient with an understanding of ancillary services and infrastructure.

This role assumes that you are able to define the correct cloud services to use, implement new libraries and identify and solve problems independently.

You will have experience across multiple languages with practical experience in common architectural patterns, implementing blackbox and whitebox testing and complex integration testing frameworks.

At this level you are expected to deliver independently as well as unblock and assist team members with delivery. You should feel comfortable escalating and communicating effectively.

You will also be working closely with the SSO to prioritize, and understand the strategic direction of the product and help team members with planning, design and implementation.

What You'll Do:

Collaborate with a distributed team to fulfill the department's quarterly objectives
Develop code both independently and while pair programming
Write and maintain design, user and test documentation
Become familiar with technologies used on the squad
Perform triage functionality through verification and fixing of bugs
Build customer and non customer facing code.
Support software testing and quality assurance processes to ensure high-quality deliverables
Create SQL for Tech Updates and ensure this is ready for review
Keeps technically abreast of trends and advancements within area of specialization, incorporating these improvements where applicable
Review business needs, requirements, technical specifications
Respond to alerts, review error messages, and fix bugs in a timely manner
Mentor and give guidance to less senior staff to grow careers
Perform code reviews
Approve pull requests
Perform point releases
Maintain build- and stage stability
Research and prototype new technologies
Influence system wide architecture
Evolve architecture
Regularly review peer contributions and take part in constructive retrospectives to increase efficiency
Actively contribute to and maintain technical documentation
Follow technology trends and incorporate new promising technology as required to keep with the times
Ability to assess, debug and resolve technical issues
Contribute to creative solutions that help make the development process more efficient - elevated ownership of application stability

What You Have:

Initiative
Adaptability
Being a team player
Personal Development
Completed B.S. In Computer Science or related field or equivalent professional experience.
Opensource contributions are beneficial
8+ years experience: Java 8 +, SQL, Unix shell commands, version control, JDBC, OR Tools (Hibernate, JPA), Spring MVC, HTTP/Rest protocols, build tools (Gradle/Maven), CI (Jenkins/Bamboo/etc), JVM &Garbage collection, NOSQL & Data lakes, Cloud Computing, Load balancing
Experience working with Java, Spring and related Technologies
8+ years Software Development
Agile / Iterative processes. Kanban / Scrum
Knowledge of Relational Databases, Table design, SQL
TDD experience
Continuous Integration / Delivery methods, tooling, integrations
Experience working with Large Scale processing
Exposure and experience in any Google Cloud technology highly desired
Experience in monitoring, alerting and production support
Good understanding of JVM and Garbage Collection
Knowledge of Digital Marketing is a big plus
Exposure to front end technologies
Experience Mentoring / Training teams
Experience in taking ownership off larger pieces of work
Proven track record of influencing architecture and inter-disciplinary dependencies
Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

Hybrid, Casual work environment
Responsible PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

Training & Development

Learning the advanced partnership automation products

Medical Aid and Provident Fund

Group schemes with Discovery & Bonitas for medical aid
Group scheme with 10x Funds

Restricted Stock Units

3-year vesting schedule pending Board approval

Internet Allowance
Fitness club fee reimbursements

#LI-Hybrid

Software Engineer

Cape Town

Our Company:

Your Role at impact.com:

As an Impact.com Engineer, working on the SaaS Platform, you will drive and take ownership of various technologies to build features, enabling large-scale processing of data supporting Impact.com Products. You will be part of an Agile / Scrum team where you will collaborate with the team but also to work independently and explore and learn new technologies and make strategic recommendations. Your contributions will ensure the delivery of high-quality code and software solutions, meeting the dynamic needs of both internal teams and external stakeholders.

What You'll Do:

Developing backend services on the cloud that power our UIs
Assisting on our Frontend developers changes to our UI
Create powerful APIs for partners and advertisers
Participating in the full product lifecycle, including ideation, prioritization, coding & testing.
Learning new technology and teaching your peers everything you know.

What You Have:

Hard working, passionate & dedicated.
Knowledge of Spring Framework
Experience with REST APIs - nice to have
2+ years experience using Java and MySQL
Love working in the backend or the frontend
Experience building on cloud platforms, GCP, Azure, or AWS
Tertiary qualification in Information Technology, Computer Science or similar
Creative, enthusiastic and fun, with attention to detail.
A fast learner who loves solving problems.
A great communicator who enjoys working with other smart people

Nice to have:

Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

Hybrid, Casual work environment
Responsible PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

Primary Caregiver Leave

Training & Development

Learning the advanced partnership automation products

Medical Aid and Provident Fund

Group schemes with Discovery & Bonitas for medical aid
Group scheme for provident fund

Restricted Stock Units

3-year vesting schedule pending Board approval

Internet Allowance
Fitness club fee reimbursementsTechnology stipend

Software Quality Engineer

Cape Town

Our Company:

Your Role at impact.com:

As a Quality Assurance Engineer at Impact, your key responsibilities will include delivering high quality software, loudly advocating for software testing best practices, and helping to instill a strong quality mindset in those around you. This role will work globally, cross team and cross functionally to directly ensure the highest level of quality for key customers.

Successful candidates will be quick learners who are able to flex and adapt with different needs and processes depending on what they are working on. An eye for detail will also be important as you navigate the large and feature rich platform that is impact.com

What You'll Do:

Hands on software testing of bugs, features and complex software systems
Certify the quality of new and modified functionality before release to customers
Analyze requirements and develop test plans
Create, revise, execute, and review test cases, suites and scenarios
Monitor system health
Review and report software defects
Create and maintain test data
Write and maintain automated tests
Review and action pull requests
Write and maintain documentation
Support multiple cross functional projects simultaneously

What You Have:

Strong communication skills
Solid programming skills
An understanding of testing theory and methodologies
An understanding of the SDLC and Agile methodologies
The ability to quickly learn new systems and domains
At least 3 years experience in software testing
At least 2 years of test automation experience using multiple testing frameworks

Benefits:

Hybrid, Casual work environment
Responsible PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

Training & Development

Learning the advanced partnership automation products

Medical Aid and Provident Fund

Group schemes with Discovery & Bonitas for medical aid
Group scheme with Momentum for provident fund

Restricted Stock Units

3-year vesting schedule pending Board approval

Internet Allowance
Fitness club fee reimbursements

Technology Stipend

#LI-NK1

Software Quality Engineer (Java using Selenium)

Cape Town

Our Company:

Your Role at impact.com:

As a Software Quality Assurance Engineer at Impact, your key responsibilities will carry a dual mandate, being to deliver the highest quality software to our end users while simultaneously ensuring the persistence of the quality standard by means of automated regression. This is a rare opportunity in QA to have a direct influence on the quality of our software through every phase of the feature delivery workflow. This role will fully encompass all responsibilities associated with the Quality Assurance complement for a designated squad.

The applicant who is ultimately successful will be expected to scrutinize new features with a high attention to detail and document the methodology utilised in the form of a detailed test plan containing the respective test cases specific to the feature. Upon successful deployment of the feature, the scenarios detailed in the test plan are then to be automated using Java and selenium webdriver.

The person filling this role will also be mandated with conducting the regression testing phase of the deployment workflow process and reporting on results timeously. The successful candidate will partner closely with software Development Engineers and Product Managers to understand product requirements as well as functionality for developing appropriate build scripts, test plans and test cases.

What You'll Do:

Accountable for Automation Testing
Accountable for creating, configuring and maintaining a suite of automated regressions tests & their environment
Test Planning & Analysis of Requirements
Sign-off on manually scripted test cases
Review and action pull requests
Review product design documentation to ensure that requirements stated are correct, unambiguous, and verifiable.
Consult with product development to evaluate system interfaces, operational requirements, and performance requirements of the overall system.
Define test methods and create test plans for new or updated software projects to determine if the software will perform accurately and reliably according to documented requirements as well as established standards under both normal and abnormal conditions
Recommend design improvements or corrections to engineers throughout the SDLC.
Maintain effective communication with the project software engineers on project limitation, capability, performance requirement and hardware interface changes.
Execute test plans and create test reports to describe program evaluation, testing, and correction.
Testing will include functional and nonfunctional, integration, regression, system, smoke and sanity testing (minimum)
Monitor program performance after implementation to prevent re-occurrence of program operating problems and ensure efficiency of operation.
Conduct compatibility tests with vendor-provided programs.
Formulate and design software systems, using scientific analysis and mathematical models to predict and measure outcome and consequences of design.
Create test tools that facilitate data gathering and test method execution.
Support manufacturing by verifying fixture software or any software used during production.
Participate in risk management meetings.
Scripting of test cases against manually scripted test cases / TestRail
Run regression tests against the applications then diagnose & report all issues
Implement automated tests using a Selenium framework
Defect Management
Implement scripts and server configurations for automated build and testing environments
Provide reports and procedures on Automation runs & progress
Reporting and tracking test metrics such as test and code coverage
Ensure QA automated test framework is documented, with focus on continuity

What You Have:

Solid understanding of computer programming and software development
Ability to troubleshoot equipment problems and perform complex system tests
Creative thinking skills
Detail-oriented personality
Excellent manual dexterity
Ability to communicate well to other members of the development team
At least 3 years experience in SDLC (Software Development Life Cycle)
Bachelor's Degree/BTEC or equivalent experience
ISTQB/ISEB (Pref)
At least 2 years of experience in developing RESTful APIs
At least 3 years of test automation experience: Selenium, Jasmine, POM, Cucumber
Certified in Java, Spring or AWS technologies (Pref)
Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

Hybrid, Casual work environment
Responsible PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

Training & Development

Learning the advanced partnership automation products

Medical Aid and Provident Fund

Group schemes with Discovery & Bonitas for medical aid
Group scheme with Momentum for provident fund

Restricted Stock Units

3-year vesting schedule pending Board approval

Internet Allowance
Fitness club fee reimbursements
Technology Stipend

#LI-NK1