impact.com support team

At impact.com, we understand that sometimes you may encounter challenges or have questions that require assistance. Our dedicated support team is here to provide you with the help you need to ensure a seamless experience.

Customer support

Need help? Our team is here to assist. If you have any questions or need support, get in touch. Simply sign in to your account to submit a support request, and we'll be happy to help.

Contact support team

Frequently asked questions

Explore our comprehensive collection of frequently asked questions (FAQs) commonly posed by partners and brands.

A black and white icon of a speech bubble featuring a prominent question mark inside it.
Sign up as a partner on impact.com
 A black and white icon of a speech bubble featuring a prominent question mark inside it.
Partner marketplace guide
 A black and white icon of a speech bubble featuring a prominent question mark inside it.
Why haven't I received my payouts yet?
 A black and white icon of a speech bubble featuring a prominent question mark inside it.
How are partner payments processed?
 A black and white icon of a speech bubble featuring a prominent question mark inside it.
How can I transfer ownership of my impact.com partner account?
 A black and white icon of a speech bubble featuring a prominent question mark inside it.
How do I close my partner account?
View all partner FAQs
A black and white icon of a speech bubble featuring a prominent question mark inside it.
Welcome to the partnership life cycle
 A black and white icon of a speech bubble featuring a prominent question mark inside it.
Deposit FAQs
 A black and white icon of a speech bubble featuring a prominent question mark inside it.
Cancel your starter edition account
 A black and white icon of a speech bubble featuring a prominent question mark inside it.
An impact.com guide to partner types

Stay in the loop with monthly marketing insights delivered right to your inbox

Congratulations!

You have successfully signed signed up to our newsletter. Keep an eye on your inbox…

Invalid email

Please enter a valid email

By subscribing, you confirm you would like to receive marketing communications from impact.com. You can unsubscribe at any time.

To learn more, please visit our Privacy Statement.